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Become A Body Shop Manager

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Working As A Body Shop Manager

  • Inspecting Equipment, Structures, or Material
  • Getting Information
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Identifying Objects, Actions, and Events
  • Deal with People

  • Make Decisions

  • Stressful

  • $78,000

    Average Salary

What Does A Body Shop Manager Do At Chrysler Dealer

* Examine damaged vehicles and estimate repair costs Train, develop and motivate the Body Shop staff and monitor their performance.
* Forecast goals and objectives for the department and ensure they are met.
* Ensure that common courtesy is shown to all customers by every Body Shop employee to promote customer satisfaction.
* Maintain daily sales and production records as required by dealership management.
* Develop and monitor budgets for the department and keep dealership management informed of variances.
* Ensure that the department meets all financial goals.
* Establish and maintain strong relationships with insurance adjusters at several insurance companies.
* Establish and maintain good working relationships with customers to encourage repeat and referral business.
* Handle customer complaints tactfully, promptly, and with concern for the customer.
* Must be at or above regional CSI scores.
* Ensure proper repair techniques are being used.
* Ensure that all necessary shop equipment is in proper and safe working condition.
* Understand and comply with federal, state and local regulations that affect Body Shop operations, such as hazardous waste disposal, OSHA right-to-know, etc.
* Other duties may be assigned by management.
* Demonstrates behaviors consistent with the Company s Values in all interactions with customers, co-workers and vendors.
* MUST HAVE A MINIMUM OF 2

What Does A Body Shop Manager Do At Dent Wizard

* Estimate, schedule, and oversee completion of repairs.
* Engage with local Managers on a daily basis to ensure area needs are met.
* Light administrative duties.
* Provide professional, courteous customer service to customers.
* Direct manager to repair technicians
* Address any customer issues or complaints to achieve timely and appropriate resolution

What Does A Body Shop Manager Do At All American Ford-Paramus

* Automotive Body Shop Managers ensure that customers receive prompt, courteous, and effective service Body Shop Mangers serve as a liaison between technicians and customers.
* Automotive Body Shop Managers take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer.
* Manage, Interview, and Hire technicians Body Shop Managers distribute work between technicians Prioritize required services Ensure customer has a positive dealership experience Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
* Spend quality time building relationships with the customers.
* Take your automotive body shop manager career further - apply now! 1
* years of experience as a Body Shop Manager OR 3 years of experience as a Body Shop Estimator Must have previous ADP experience.
* Ability to read and comprehend instructions and information.
* Working knowledge of all aspects of repairs for damaged body parts and bodies of vehicles.
* Valid driver's license.
* Ability to interpret vendor catalogs.
* Must be willing to submit to a background check About our dealership: At All American Ford
* Paramus, we want to make our body shop as efficient as our vehicles.
* And we know that starts with our most valuable resource - our employees.
* As a Ford Automotive Body Shop Manager you will manage the body shop and assist technicians in repairing damaged body parts bodies of vehicles from the dynamic Ford product line - from Ford tough trucks to fuel-efficient hybrids.
* Ford collision departments are as cutting edge as our vehicles - and we're looking for an automotive Body Shop Manager with the talents and skills to take us even further.
* All American Ford of Paramus Commitment To You: Full Benefits Package Bonus structured pay plan 401(k) Paid Training! Paid Vacation! We are a large volume dealership - plenty of customers to talk to! High Customer Satisfaction For Both Sales&Service! A Professional And Respectful Work Environment Top Training and Selling Processes To Properly Assist Today s Customers Take your automotive body shop manager career further - apply now! Automotive / Body Shop Manager / Auto Collision Repair Manager Associated topics: acura, associate, automobile, bmw, clear, johnston, representative, retail, sales specialist

What Does A Body Shop Manager Do At Express Employment Professionals

* Accountable for operating and financial performance Develop business with end customers and insurance companies Manage shop scheduling, performance, quality and customer service Manage staff hiring, development and performance Ensure staff compliance with company operational and safety policies and procedures POSITION PROVIDES: Schedule: 7 AM to 5 PM, M
* F Compensation:$35 to $45K, plus incentivesBenefits: Full benefits package Relocation: Negotiable 1

What Does A Body Shop Manager Do At Chrysler Dealer

* Examine damaged vehicles and estimate repair costs.
* Remove upholstery, accessories, electrical and hydraulic window-and-seat-operating equipment, and trim to gain access to vehicle body and fenders.
* Manage and Hire technicians Fill depressions with body filler, using putty knife.
* Remove damaged fenders, panels, and grills, using wrenches and cutting torch.
* Bolt or weld replacement parts in position, using wrenches or welding equipment.
* Straighten bent automobile frames File, grind and sand repaired surfaces.
* Refinish repaired surface.
* Aim headlights, align wheels, and bleed hydraulic brake system.
* Paint surfaces after performing body repairs.
* Repair or replace defective mechanical parts

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Top Skills for A Body Shop Manager

  1. Customer Service
  2. Insurance Companies
  3. Payroll
You can check out examples of real life uses of top skills on resumes here:
  • Established enhanced customer service through timely and efficient services.
  • Coordinated vehicle repairs by effectively communicating with various insurance companies.
  • Controlled work flow, inventory, wrote estimates, supplements, payroll, and communicated with the customers and insurance adjusters
  • Strengthened the dealership reputation by providing expert technical explanations and resolving product disputes between customer, dealer, and manufacturer.
  • Compile computerized estimates & service repair orders.

Body Shop Manager Demographics

Gender

Male

76.8%

Female

16.4%

Unknown

6.8%
Ethnicity

White

65.8%

Hispanic or Latino

14.1%

Black or African American

11.6%

Asian

5.3%

Unknown

3.2%
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Foreign Languages Spoken

Spanish

63.2%

Portuguese

7.9%

Carrier

7.9%

Polish

5.3%

Swedish

2.6%

French

2.6%

Armenian

2.6%

Urdu

2.6%

Italian

2.6%

Hindi

2.6%
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Body Shop Manager Education

Schools

University of Phoenix

17.7%

Universal Technical Institute

8.1%

Ferris State University

8.1%

Montgomery College

5.6%

Nashville Auto Diesel College Inc

5.6%

Miami Dade College

5.6%

Lansing Community College

4.0%

Trident Technical College

4.0%

Columbus State Community College

4.0%

Westmoreland County Community College

4.0%

Northwood University

4.0%

Ohio University -

3.2%

Texas State Technical College - Waco

3.2%

El Paso Community College

3.2%

The Academy

3.2%

Charles Stewart Mott Community College

3.2%

American Institute

3.2%

Oakland Community College

3.2%

Casper College

3.2%

A-Technical College

3.2%
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Majors

Business

29.5%

Automotive Technology

21.1%

Management

7.4%

Criminal Justice

4.8%

Education

4.5%

Accounting

3.8%

Marketing

3.6%

General Studies

3.1%

Fine Arts

2.7%

Computer Science

2.3%

Computer Information Systems

2.1%

Liberal Arts

1.9%

Industrial Technology

1.8%

Graphic Design

1.8%

Health Care Administration

1.7%

Engineering

1.7%

Insurance

1.7%

Electrical Engineering

1.6%

General Education, Specific Areas

1.6%

Nursing

1.4%
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Degrees

Other

49.4%

Bachelors

19.0%

Associate

16.4%

Certificate

7.2%

Masters

5.4%

Diploma

1.7%

License

0.7%

Doctorate

0.2%
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Automotive Careers - Body Shop Manager

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