BOKU jobs - 42 jobs

Job Title: Service Desk Analyst Duration: 4+ months (Strong possibility for an extension) Requirement: · Understanding of Desktop Support and Services. · Understanding of Active Directory and AD Toolsets, ADUC, user authentication and authorization and identify and access management. · Uses creativity and innovation to automate and streamline processes and procedures. · Understands customer support, likes to work with people and can ensure that the customer is satisfied. · Ability to troubleshoot in a high level systematic way. Ability to identify symptoms and research cause. · Understands process to test, and put changes in production. · Understanding of basic Networking principles, including network troubleshooting for connectivity issues, DHCP, DNS, use of tools like PING, NSLOOKUP and NETSTAT · Ability and experience to work with SCCM version 2012. Ability to show others how to use the tools like SCCM. · Ability to script with PowerShell 3.0 or above. Scripting abilities should include validation, editing, input and output, including automation to production systems, specifically Active Directory. · Ability to learn new tools (Varonis) to clean up and audit unstructured data (user data) and Active Directory and NTFS permissions. · Special Note: The consultants will be working shift work and weekends. We are running a 24/7 operation. This consultant will work Tuesday - Saturday from 11:30 PM to 8 AM. Holiday coverage will be expected. Roles & Responsibilities: · Strong communication/ leadership skills. · Strong influence, collaboration and negotiation experience. · Ability to collaborate with supporting resources across business and/or functional lines. · Have excellent oral and written skills/possess strong meeting and work session facilitation skills. · Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines. · Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements. · Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills. · Must be knowledgeable in the English language/speak clearly and understandably using the English language. Requires Skills: · 8 total years I.T experience. · 4 Years SCCM or SMS like experience · 4 Years PowerShell scripting experience in a production environment · 8 years customer service experience · 10 Years Troubleshooting experience · 4 years knowledge of networking technologies to including PING, NETSTAT, DHCP, DNS, and NSLOOKUP. · 5 years' experience with Active Directory including tools like ADUC. · Contributes to continuous process improvements to increase the efficiency of section. · Excellent communication skills both written and oral. Desired Skills: · Certifications A+ series · Certifications in Microsoft · PowerShell 3.0 scripting background. · Certifications in Microsoft tools and technologies. · ITIL Knowledge and ITSM Tools Additional Information All your information will be kept confidential according to EEO guidelines.

Do you want to shape the future of fintech and healthtech? Energized by challenges and inspired by bold goals? Ready to elevate your career alongside driven and talented colleagues? If that sounds like you, explore a career at Alegeus today. Opportunity Happens Here. Sales Trainer Join our team at Alegeus, where you'll experience unmatched opportunity and a culture that cares deeply about succeeding together. As a Sales Trainer, you'll grow revenue and accelerate sales professionals' time to proficiency through sales training, advancement, and enablement programs. OPPORTUNITY HAPPENS HERE - REALIZE YOURS Alongside the best and the brightest, you will regularly: Owning, creating, managing, updating and enhancing sales training curriculum (initial onboarding bootcamp + ongoing continuous education), presentations, and other content. Curriculum will be unique to each partner's own value prop and messaging to their respective markets. Creating and delivering new sales training materials for new products, sales motions, growth initiatives, and more - including building variations of our curriculum, playbooks & content for external stakeholders (brokers, partner sales teams, etc.) Creating and maintaining online sales playbooks - including strategies, background, and context for how to sell various “pitches” and/or “sales motions” Working in partnership with various go-to-market managers and leaders to understand business requirements, opportunities for improvement, and how to leverage sales enablement disciplines to improve upon ability to meet revenue and development goals Understanding the goals and objectives of the Alegeus go-to-market growth organization - including both what quantitative goals are, and the strategies, programs, and tactics needed to meet those goals - including understanding the nuances of the varying roles, goals, and target markets for various segments of the Alegeus growth organization (SE, AE, BDE, etc.) ESSENTIAL SKILLS FOR CREATING A LASTING IMPACT Alegeus colleagues are known as problem-solvers, risk-takers, and innovative thinkers. As a Sales Trainer, these skills are essential for success: Abilities: Proactive, results-driven professional who delivers actionable insights, challenges assumptions, influences with impact, and energizes teams to drive sales success. Experience: 5+ years of experience as a direct seller in a business-to-business selling organization; 2+ years of managing sales professionals is preferred, not required; 5+ years of experience training sales professionals and/or developing training curriculum Education: Bachelor's degree in business administration, marketing, sales, communication, education, or the combined equivalent of professional and educational experience. Location: Remote. #LI - CB2 #LI - Remote BECAUSE WE CARE, WE OFFER: A flexible work environment Competitive salaries, paid vacation, and holidays Robust professional development programs Comprehensive health, wellness, and financial packages SHARED AMBITION. INSPIRED FUTURE. At Alegeus, our success is guided by our aligned vision and values-it is how we work together and collaborate to achieve our goals. People First. We pride ourselves in bringing talented people together and treating one another with care. Partner Powered. We are committed to empowering our partners, knowing our success is shared and we win as one. Always Advancing. We are driven by potential and relentlessly determined to achieve our goals. “I truly believe that people who are well-skilled and talented can go wherever they want in this company. We want to create the best place anyone has ever worked.” - Alegeus employee Apply now, connect a friend to this opportunity, or sign up for job alerts ! We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. The posted salary range reflects the minimum and maximum target for this position's compensation grade and represents a blended range across our three hub locations: Florida, Massachusetts, and Wisconsin. Within this range, individual compensation is determined based on a variety of factors, including but not limited to job-related skills, experience, and education. This range may also be adjusted based on geographic location and market conditions. In addition to base salary, total compensation may include bonuses, incentive plans, and a comprehensive benefits package. Position Compensation Range: $66,800.00 - $113,700.00

Job Title: Kronos Subject Matter Expert Duration: 12+ months (Strong possibility for an extension) Senior Business SME1 - OAKS Kronos Team Supervisor Work Breakdown: · 50%: Team Management · 30%: Kronos support as described in this document · 20%: Interaction with customers (agency business owners) and Kronos timekeeper license users Role Description: · Manage a small team of Kronos support personnel that provide technical and functional support of the State of Ohio's Kronos Application for approximately 20,000 Users (Note, the number of Kronos users should double in the foreseeable future) · Ensure Quality Assurance and consistency over the work product · Work in collaboration with the OAKS Managed Services Providers (MSP), key internal IT and Security organizations, and other critical stakeholders to maintain the Kronos Workforce Central application · Responsible for identifying and troubleshooting production issues and problems in the Kronos Workforce Central application · Consult on application aspects of break/fix approaches and planned enhancements · Bring research and recommendations to the OAKS team to continually improve the current Kronos Workforce Central application · Work to understand customer issues and communicate these issues to various stakeholders · Maintain the Kronos Workforce Central Operation Processes · Proactively identify and implement service improvements in operational delivery processes · Analyze and Diagnose incidents and events related to the Kronos Workforce Central application in the Production Environment · Conduct cause analysis for incidents and events affecting Kronos Workforce Central documentation · Document results of analysis in Event / Incident Management database · Help drive Kronos Workforce Central performance improvements · Assist in validating Kronos Workforce Central contract performance · Customize Kronos software to meet the State's needs · Program SQL based queries and views to develop interfaces and customized reports · Provide program specific training and follow-up support for new agencies · Develop documentation for the configuration of the software based on discovery and union contracts · Lead discovery workshops with agencies to determine goals objectives, and procedures to ensure successful implementation of time management software Mandatory: In a supervisory role: · Supervision of a Kronos system production support team in the last 3 years. · 5+ years of Kronos experience including Workforce Central (WFC) time management software implementation and/or application support experience. 5+ years of experience must have been in the calendar years 2008 to present. · Experience with large workforce use of Kronos (i.e. over 10,000 employees) · Experience supporting Kronos for union/bargaining unit workforce · This position requires this contractor to work on-site five (5) business days a week · Preferred: Hands on experience with the following: · WFC Configuration and alignment with Organization Pay Rules · WFC Mobile Application Support · Time Clock Management/Management of Time Cards O Intouch O Series 4000 O Other time capture devices · Integration to PeopleSoft Application O BizTalk O Workforce Integration Manager · WFC Architecture and Technology support including SQL Server database support · Public Sector experience · Application management/outsourcing experience · Kronos application patch, bundle, or image experience (WFC 7.0 or higher) · Excellent verbal and written communication skills · Ability to interface and resolve issues across all levels of an organization · Writing WFC reports Preferred Education and Training: · 4 year college degree · Training in Employee Supervision/Management and/or Program Management · Project Management Professional (PMP) certification · Kronos WFC training courses (please list) Additional Information All your information will be kept confidential according to EEO guidelines.

Job Title: Sr Project Manager Duration: 12+ months (Strong possibility for an extension) Role Description: Enterprise Grants Management Enablement Project Manager · The Project Manager (PM) will be working on behalf of the State on a complex, multi-year engagement. The PM will report to the OAKS organization and will be responsible for the management of vendor activities associated with the State's pilot of an Enterprise Grants Management (EGM) system. The EGM system will have two core components: · A central web portal which allows prospective recipients of State grants to search for and apply for grant opportunities. The portal will provide management for the entire award process and provide dashboard capabilities. · The web portal will be fully integrated to PeopleSoft Financials, using web services, to provide financial management for grants that the State administers when either receiving grants or providing grants to sub-recipients. The Project Costing and Grants modules will be implemented into the existing Financials system during this project. · The project includes requirements confirmation through system deployment. Roles & Responsibilities: · Management of the state-side activities and actions related to the program and helping see the program through full implementation. · Delivery of all work tasks identified in the project plan. · Adjustments to the project plan when necessary. · Management and tracking of the project progress against the project plan. Take corrective actions if a project begins to slip its schedule. · Strict management of project scope. All changes to project scope must follow defined processes. · Capture and reporting of required project management metrics. · Preparing status reports on a periodic basis for project team, team leads, group leads, and project manager and appropriate stakeholders. · Planning, organizing, prioritizing, and managing multiple work efforts across application teams. · Notifying appropriate team leads of timelines, milestones, phases, work requests target dates, and approved executable work package. · Anticipating issues / risks and proactively addressing them. · Resolving conflicts with sensitivity and tact. · Effectively communicating with stakeholder, vendor and customers. · Communicating to team members how their work assignments relate to and help achieve project objectives. Mandatory: · 10+ years of IT project management experience Preferred: · PMP certification · 5+ years of public sector experience · 5+ years of PeopleSoft project management Preferred Education: · 4 year college degree or equivalent technical study. Additional Information All your information will be kept confidential according to EEO guidelines.

Client: State of Ohio - Ohio Department of Transportation Job Title: CADD/GIS Administrator Duration: 12+ months Roles & Responsibilities: · Assist with validating data using ESRI tools and python scripts · Provide direct support for various python scripts. · Provides direct support for Data Modeler. · Provide direct support of various CADD/GIS software and hardware systems. · Perform software testing and routine maintenance. · Assist in troubleshooting CADD/GIS system hardware problems and work with the appropriate service and warranty vendors to make the necessary repairs and fixes. · Assist in developing standards and direction for systems. · Track version upgrades and notify proper parties of available updates to CADD/GIS Systems software. · Assist with phone and online problem reporting and maintaining problem report records. · Maintain current inventory of all hardware, software, upgrades and fixes for each site. · Maintain configuration charts of current inventory. · Maintain data backups and data archives and provide data retrieval from backup. · Monitor system status and data integrity. · Communicate status to managers and project sponsors. Required Skills: · Strong communication skills. · Ability to collaborate with supporting resources across business and/or functional lines. · Have excellent oral and written skills/possess strong meeting and work session skills. · Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines. · Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills. · Demonstrate proven experience in troubleshooting with little supervision. · Must be knowledgeable in the English language/speak clearly and understandably use the English language. Mandatory Requirements: · 4-year college degree or equivalent technical study. · 5 years of ArcGIS for Desktop experience · 5 years of Model Builder for ArcGIS experience · 3 years of Python experience (ArcPy knowledge a plus) · 1 year of Data Review experience Desired Skills: · Linear Referencing Systems knowledge · Safe Software (FME) · Microsoft SQL · ESRI Roads & Highways Waiting for your prompt & positive response. Thanks & Regards, Gurpreet Singh Technical Recruiter vTech Solution Inc. You Seek, We Deliver . ************** (D) ************** Ext. 118 1100 H street, N.W. Suite 450, Washington, DC 20005 ********************* Additional Information All your information will be kept confidential according to EEO guidelines.

vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill. We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost. We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame Job Description HDA1 to help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally. This position will function as a highly skilled HDA with specific responsibilities that include: Understanding of Desktop Support and Software Licensing Services. Uses creativity and innovation to automate and streamline processes and procedures. Understands customer support, likes to work with people and can ensure that the customer is satisfied. Ability to troubleshoot in a high level systematic way. Ability to identify issues and research cause. Working knowledge of Excel spreadsheets. Strong communication/leadership skills. Strong influence, collaboration and negotiation experience. Ability to collaborate with supporting resources across business and/or functional lines. Have excellent oral and written skills/possess strong meeting and work session facilitation skills. Act as the escalation point for high priority support issues. Ability to interpret end user license agreements. Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines (Service Now Tickets). Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements (Software installation requests). Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills. Must be knowledgeable in the English language/speak clearly and understandably use the English language. Mandatory Requirements/Time: 1 Year I.T experience 1Year Troubleshooting experience 1 Year experience documenting procedures Desired Skills/Time Service Now experience is desired. Qualifications 1 Year I.T experience 1Year Troubleshooting experience 1 Year experience documenting procedures Desired Skills/Time Service Now experience is desired. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Title: Data Analyst - Master Data Duration: 12+ months (Strong possibility for an extension) Requirement Description: • The position is responsible for eliciting and documenting data requirements for the design and implementation of the master data management RFP and assisting with implementation. It requires collaboration with key members of functional organizations (Business units) and technical systems (IT teams). • This position will gather data requirements by analyzing master data needs across multiple systems and performing data profiling, as required. Role and Responsibilities: • Ability to elicit and document data requirements • Assist in the development of conceptual and logical data models • Create business and technical source to target mapping documentation • Execute data profiling to access current state system data quality • Document data quality issues and assist in remediation activities • Provide data analytic support from requirements through to system deployment • Create test data beds to be used by the development and testing team • Monitor and troubleshoot data transfers and data integration issues • Identify and document KPIs; Develop KPI calculations • Actively engage with technical resources on creating and managing a data governance dashboard Required Skills: • Strong communication/ leadership skills. • Strong influence, collaboration and negotiation experience. • Ability to collaborate with supporting resources across business and/or functional lines. • Have excellent oral and written skills/possess strong meeting and work session facilitation skills. • Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines. • Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements. • Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills. • Must be knowledgeable in the English language/speak clearly and understandably use the English language. Mandatory Requirements/Time Qualifications and Education Requirements: • 3-5 years of experience performing data analysis for either a data warehouse or master data management project • Ability to apply judgment in problem solving client situations and scope of communication with client. • Prior experience with Informatica Data Quality, Business Glossary, and Metadata Management solutions. Preferred Skills: • 3-5 years of previous experience in Health Care, Government or Social Services. • Health and Human Services (HHS) experience is preferred. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Title: Web Designer/Front End Developer Duration: 12+ months (Strong possibility for an extension) Mode of Interview: In-person Only Role: · We are looking for a talented Web Designer/Front End Developer to help us create a beautiful and easy to use website for the Governor's Office of Early Childhood Development. The ideal candidate should have an eye for clean and artful web design as Well as ability to create semantic, responsive, cross-browser mark-up. Break Down of Work: · Designing and implementing a modern, easy to use, customer friendly website for the Governor's Office of Early Childhood Education - 80% · Gathering requirements and prototyping - 20% Requirement Description: · Conceptualize original website design ideas and execute all visual design stages from concept to final hand-off · Create wireframes, storyboards, user flows, process flows and site maps to communicate interaction and design ideas · Create standards-compliant, cross-browser and cross-platform implementation · Optimize applications for maximum speed · Create quality mockups and prototypes Mandatory Requirements/Time: · At least 5 years of experience in the following areas are required · Demonstrable visual design skills with a strong portfolio and proven work experience · Experience designing and implementing modern, easy to use websites. · Extensive experience with HTML, CSS, JavaScript, Bootstrap · Solid experience in creating wireframes, storyboards, user flows, process flows, and site maps · Proficiency in Photoshop, Illustrator or other visual design and wire-framing tools · Proficiency in HTML, CSS, Bootstrap, and JavaScript · Proficiency with browser testing and debugging as well as user acceptance testing · Ability to solve problems creatively and effectively · Up-to-date with the latest trends, techniques and technologies · Excellent analytical and multitasking skills · BS/MS in human-computer interaction, interaction design, visual arts, computer science, or relevant field Additional Information All your information will be kept confidential according to EEO guidelines.

Client: State of Ohio -Department of Health Job Title: Healthcare Project Manager Duration: 12+ months (strong possibility of an extension) Requirement Description: ODH is in need of a Healthcare Project Manager to assist in determining an appropriate IT solution for ODH's newborn screening programs. Currently there are 3 separate data and programmatic systems for reporting state-mandated newborn screening results to the ODH, and managing the follow-up activities for those babies with abnormal screening results to ensure ODH is compliant with the ORC for the 3 types of newborn screening in Ohio - bloodspot, hearing and critical congenital heart disease. These systems are not linked which results in duplicative information being collected and difficulties ensuring that all infants are appropriately screened A linked or unified system would provide efficiencies on data collection, program metrics, and customer service. Expertise in newborn screening, laboratory information systems, case management, large, complex population-based data systems, and messaging (e.g.,HL7) Mandatory Requirements/Time: Needs to possess excellent communication skills in facilitating multiple projects A strong ability to drive a project forward Strong understanding of Hardware and Software Issues involved Strong organization and writing skills. Knowledge of formal requirements gathering methodologies, including research of comprehensive newborn screening data systems in market Experience developing Business Requirements - project initiation document, what the needed achievements will be, and the quality measures. Strong organization and writing skills. Experience developing graphic representations of complex business processes. Mandatory Requirements/Time: The Program Manager directs, controls, administers, participates in completing tasks, and regulates an enhancement or development program. The Program Manager is the individual ultimately responsible to the agency. The Program Manager's primary responsibility is to drive the entire effort from start to finish. The Program Manager must ensure that the program is completed on schedule and that the final product meets the business, technical, and established quality requirements 8 Plus years of experience in the following Direct work planning and scheduling design work. Manage, and track the program progress against the program plan. Research existing data systems on the market that may meet the needs of the project, review pros/cons with product owners, develop summary report Serve as the primary point of contact for all program-related issues and resolution of issues. Coordinate, evaluate and present multiple proposals to agencies as necessary. Identify and manage program risk and develops risk mitigation strategies, track to closure. Ensure team leads adjust and revise estimates when necessary. Anticipate issues and proactively address them. Resolve conflicts with sensitivity and tact. Coordinate the establishment of public health program standards and program specific procedures with team leads. Responsible for project compliance with standards and procedures. Responsible for the capture and reporting of required program management metrics. Responsible to tailor and baseline all program templates. Develop and facilitate achievement of program service commitments and performance metrics. Ensure that tasks provide value and support the strategic direction of the program and meet public health service commitments; conduct reviews with agencies. Accountable for the final program management evaluation review with stakeholders for approval upon program completion. Communicate effectively with customers and software / hardware suppliers supporting the State as appropriate. Identify and track issues. Communicate to team members how their work assignments relate to and help achieve program objectives. Must Have Skills: Leadership skills (to coordinate a multi-disciplinary team) Project Management/Business Analyst skills - to be able to document specifications needed for moving forward; keep team on track; etc. Research skills (to explore potential IT solutions to bring to the team) Experience with large health care data systems that contain protected health information and have case management capabilities Experience linking large (population-based) data systems, e.g., vital statistics birth records (140,000 births/year) and 3 individual newborn screening programs' data (screening results, confirmatory testing results, and treatment information) = 3 x 140,000/year = 420,000 records/year Desired Skills/Time: Large Newborn Screening and, laboratory information systems, case management, large complex population-based data systems, and messaging (HL7) Additional Information All your information will be kept confidential according to EEO guidelines.

Job Title: Service Desk Analyst Duration: 4+ months (Strong possibility for an extension) Notes from Supervisor: · Communication Skills are extremely important with these roles. · Resources will assist customers on the phone using various scripts prepared by Supervisors. · A + Certification, Bachelors in Technology or 2-3 years of experience is preferred. · Ticketing System being utilized is Service Now, experience with Service Now is also preferred. Requirement Description: · Receive telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. · Ascertain the nature of problem, determine whether problem is caused by hardware such as modem, printer, cables, or telephone, and log in tracking system. · Escalate problems in accordance with defined procedures. · Assist users through problem solving steps · Use technical databases to research problems, and talk with co-workers to research problem and find solution. · Test software and hardware for troubleshooting and problem resolution. · Provide service and preventive maintenance activities on element exchange/baseline products (products with element exchange service and traditional maintenance philosophies; i.e., terminals, printers, personal computers, etc.). · Able to diagnose and detect correct equipment errors and repair products by replacing worn or broken parts, and making technical adjustments. · Makes appropriate use of reference publications and diagnostic aids in resolving technical problems. · Assist in coordination of changes, upgrades and new products, ensuring systems will operate correctly in current and future environment. · Provide accurate and complete answers to general use and administrative environment questions in a timely manner. · Support shared software, such as operating systems, configuration management tools, application and development tools, testing tools, compilers, and code editors. · Communicate accurate and useful status updates. · Manage and report time spent on all work activities. · Follow quality standards. · Ability to work in a team environment · Complete assigned tasks. · Strong communication skills; both written and spoken Mandatory Requirements (resource must have 1 or more of the following): · A+ certification · 3 + Years of Experience in Help Desk technical Support and Call Center Support · 4 year college degree or equivalent technical study; may accept equivalent education and experience combined. Desired Skills/Time: · Test software and hardware to evaluate ease of use and whether product will aid user in performing work. · Write or revise training manuals and procedures. · Develop training materials, such as exercises and visual displays. · Train users on software and hardware on-site or in classroom, or recommend outside contractors to provide training. · Write software and hardware evaluation and recommendation for management review. · Implement shared software, such as operating systems, configuration management tools, application and development tools, testing tools, compilers, and code editors. Additional Information All your information will be kept confidential according to EEO guidelines.

Required skills: Expert in VMware ESXi and VDI virtualization and troubleshooting Expert in Routing and switching experience alongside Network firewalls Expert in Windows Server Administration Server virtualization PowerShell scripting / Windows batch scripting / Windows scheduled task management Expert in QoS guidelines and implementation Expert in Windows automation/Scripting VoIP / McAfee / O365 Administration Secure implementation concepts Troubleshooting complex technical issues between various disciplines including, but not limited to: Routers & Switches Firewalls VMware Windows Server OS optimization and upgrades SCCM and SCOM Active Directory & SSO concepts IIS / Websphere SIEM Event Collectors & Vulnerability Management platforms DNS / DHCP / Active Directory and Network communication basics Database drivers & connectivity Certificate services Firewall Administration and troubleshooting F5 Load balancers Mobile Device Management (Airwatch/Apple DEP) The responsibilities of this job will include, but are not limited to: Manage and Monitor all Commerce (and DSA) Servers Monitor Servers system resource utilization, trending, and capacity planning Manage and Monitoring Application issues on Servers SQL Server Management and Monitoring Web Server and SSL Certs Renewals and working issues Windows update Management Provide L1/L2 support in multiple Desktop/Network issue scenarios Work with OIT Teams on Exchange/McAfee/Networking/FIM/RDirectory/VoIP issues Active Directory/Group Policy/DNS and DHCP Management McAfee new products testing and Working with OIT on finding resolution Work with Application Team on resolving Server/Networking issues Work with Commerce/DSA staff on improving Networking/Security/QOS standards for Switches/Routers throughout agency(ies) SCCM related Fixes and updates and finding ways to create new reporting Create/Manage scripts on Inventory/Management of Enterprise hardware Deploy and Manage Mobile Devices Enterprise wide and also learn AirWatch deployment for Future deployment in the Agency(ies) Manage Production/Guest Wireless alongside web filters and Wireless Controller Work with OIT Teams on Networking hardware related incidents to minimize outage in times of Hardware faults Work with OIT Engineers on designing Backups specific to Agency(ies) Manage and Monitor Web, Email and Virus protection Participate in improving IT procedures to comply with IT security standards Work with OIT teams on new software/hardware implementations like SolidCore/ISILON/TDP-SQL and new once yet to be implemented. Provide 24/7 support to Enterprise servers/Networking/Security in case of P1 and P2 incidents The ideal candidate will be a part of a team of network engineers ranging from 2 - 4 network and security engineers who partner with and collaborate with other state agencies' IT teams to solve problems and create technical solutions for the state of Ohio. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Title: Sr Business Analyst Duration: Long Term Scope of Activities: • Facilitate the process for arriving at a common understanding and agreement on the organization and representation of data; work with business subject matter experts to understand their data needs/requirements and develop new approaches to business intelligence and data analysis. Partner with stakeholders to define, design, develop, test and implement data warehouse solutions. • Contribute to the creation of an enterprise logical data model which is independent of any technology solution and identifies interrelationships between data; successfully elicit and document data terms, definitions, standards, and master data management processes. • Work with business areas to design and build quality business intelligence solutions including reports and dashboards. Champion the use of Business Intelligence tools within the agency. Provide training materials and education for functional staff on use, best practices, and self-service solutions. Required Skills: • Strong experience with logical modeling concepts (both relational and dimensional), Data Warehousing, and standard query and reporting tools such as SQL query, SSRS • Extensive experience with data conversion mapping source to target, and working with various data sources (e.g. flat files, databases) • Ability to establish and maintain a high level of customer trust and confidence especially with PUCO stakeholders; • Strong analytical and conceptual skills; ability to create original concepts and theories for a variety of projects. • Knowledge of the system development lifecycle and the role of data administration and business analysis in the SDLC, particularly high and detailed-level requirements gathering, functional design, testing, training, reporting, support, and continuous improvement of business reporting applications. • 5+ years experience developing and implementing enterprise reports and dashboards. Strong communication and proven writing skills • Excellent MS Excel, Word, Visio experience. Preferred • Solid understanding of data analysis and data visualizations; • Experience with Microsoft Power BI, Excel pivot tables, Tableau, SSIS; • In-depth experience with State of Ohio IT business processes. Credentials: • Bachelor's degree in business, information systems or related discipline, or equivalent and extensive related project experience; M.B.A. or MPA preferred. • Five years of experience in IT, with a minimum of two years in business analysis Additional Information All your information will be kept confidential according to EEO guidelines.

Job Title: Security Consultant (Identity Specialist) Duration: 12+ months (Strong possibility for an extension) Job Title: Product Specialist 5 (Security Programmer - Identity Specialist) Job Description: · DODD is seeking an experienced Security Programmer (Identity Programmer/Specialist ). · This engagement will be focused on ensuring that DODD's project schedule and efforts to move DODD security toward industry standard AD/ADFS and Microsoft Identity Management (MIM)/ Identity Management (IM) implementations are completed timely in support of DODD's Secured Entitlements Management System (SEMS). · The candidate will work with the DODD security team specifically on: MIM customizations; Associated PowerShell scripts; MIM maintenance activities including MIM configuration; MIM related activities associated with ADFS integrations and the MIM role in supporting application level security; and associated DODD development. · The incumbent will work with the team to align DODD identity information with related security identities through federation and migration to cloud based solutions such as Azure AD Requirement: · The position requires expertise on Active Directory, ADFS, UAG and Microsoft MIM, Azure AD. The Engineer / consultant is required to · Define complex system requirements and objectives based on business needs and deliver high quality solutions based on single sign-on technologies and secure gateways · Troubleshoot and resolve system service failures by identifying and analyzing the situation and provide corrective actions · Collaborate with hardware, OS, DBA, CRM, Application Development technical teams to ensure proper integration of the environment · Strong background in windows OS, virtualization, and the Microsoft Active Directory service model Required Skills: · Microsoft Forefront Identity Management · Lightweight Directory Services (LDS) o Windows PowerShell Development and Troubleshooting o Web Application Proxy configuration and administration. · Microsoft Identity Manager (MIM) including design and implementation. · Microsoft Meta directory Services Namespace in C# · ADFS Administration and SAML 2.0 protocol & Authentication · Windows platform and its components, along with IIS, Certificate Services, Clustering, and File & Print services · MS-SQL environment and .Net environment (4.0 and Above) · Sharepoint-ADFS-SSO Integration is desired · CRM Security · Load Balancer, Failover, High Availability, Disaster Recovery, Business continuance capabilities. · WIF framework · Authentication methodologies: SSO, Active Directory, and/or LDAP · Scripting and process/procedure automation experience is required. · Azure Connect/Azure AD Additional Information All your information will be kept confidential according to EEO guidelines.

Job Title: .Net Programmer/Developer Duration: 12+ months (Strong possibility for an extension) Job Description: · Looking for .Net Programmer with expertise in experience in web development using Microsoft .NET technologies. Requirement Description: · The selected Consultants will work closely with the designated I.T. supervisor, project managers and other developers in an agile development environment. The work scope of the consultant will include requirements gathering, application design, application development, testing, deployment and technical support. · The Consultants, in working with ODPS staff, will be responsible for new development and/or rewriting legacy applications to .NET applications utilizing C#, MVC, WCF, SQL Server and other technologies. · The new applications will implement a N-tier architecture and comply with ODPS coding standards. Mandatory Requirements/Time: · 5 years of verifiable experience as a Senior .Net Web Developer developing ASP.NET MVC applications at least 4 years · 5 years of verifiable ASP.NET experience developing with the C-Sharp (C#) language. · 5 years of verifiable experience with SQL Server Database Design and development including optimization of queries, creating tables, views, stored procedures, and functions. · 2 years of application experience developing applications using Entity Framework (EF) 4.0 or later. · 2 years of experience developing a project within the AGILE methodology. · 2 years of verifiable experience developing web applications utilizing the 4.0 .Net Framework or higher. · 2 year of verifiable Service Oriented Architecture (SOA) experience developing and securing Windows Communication Foundation (WCF). · 1 year experience or a demonstrable understanding of N-tier environments as it relates to development and deployment. · 1 year experience or a demonstrable understanding of code repository strategies, code promotion strategies and recovery using Team Foundation Server (TFS). · 2 years of verifiable experience implementing Asynchronous JavaScript and XML (AJAX) enabled controls within Active Server Pages (ASP).Net Web applications. · 1 year of verifiable experience developing reports in SQL Server Reporting Services (SSRS) and making them accessible within an MVC web application. · 1 year of experience or a demonstrable understanding of developing applications that are mobile compliant. · A demonstrable understanding of implementing secure coding practices for an ASP.Net MVC application. · 2 years of experience in Test Driven Development (TDD) or a verifiable experience implementing a testing strategy for applications developed. Desired Skills/Time: · Experience developing SQL Server Integration Services (SSIS). · Experience programming on databases containing millions of rows. · 1 year experience developing with Visual Studio 2015 Required Skills: · Strong communication/ leadership skills. · Strong influence, collaboration and negotiation experience. · Ability to collaborate with supporting resources across business and/or functional lines. · Have excellent oral and written skills/possess strong meeting and work session facilitation skills. · Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines. · Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements. · Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills. · Must be knowledgeable in the English language/speak clearly and understandably use the English language. Qualifications Bachelors or relevant experience Additional Information All your information will be kept confidential according to EEO guidelines.

Job Title: BI Project Manager Duration: 12+ months (Strong possibility for an extension) • 70% of Total Work Effort: Managing medium to large sized projects which includes managing the project schedule, deliverables, and overseeing the project team tasks such as requirements gathering sessions, development, testing, and delivery. • 20% of Total Work Effort: Scheduling and leading team meetings such as status, project kick-off, stand-ups, defect tracking, etc., and meeting with the business stakeholders to prioritize work and projects. • 10% of Total Work Effort: Managing and mitigating risks and project conflicts. Candidate will be working on a RIMS Project: RIMS is the modernization of our Roadway Inventory maintenance, editing and distribution of related data to system throughout the enterprise ALPS Project: GeoMS project: The purpose of this project is to consolidate the Geotechnical Data Management System (GeoMS) onto the ODOT Central Office network and to initiate DoIT support of the related servers, software and infrastructure to ensure continued availability of these systems to ODOT Geotechnical staff and external consultants. Requirement Description: • Work with Agency project managers to facilitate the development of project scope definitions. • Maintain project level budgets, set standards for project level budget data reporting, and create reports of projects level budgets. These reports will be produced for the executive level management as well as detailed level reports on an as needed basis. • Create project level risk and issue management plans. The candidate will coordinate and produce project level resource reports. • Create and maintain a business plan and return on investment data for projects. • Create project presentations and progress reports on a monthly basis. • Organize, manage and direct project team tasks and assure the proper application of PMO standards, tools and methodologies in project work. • Develop the project plan. • Supervise and manage the project Stakeholders, the project team and project communications. • Manage project risks, issues and changes. • Oversee and manage the project schedule and project budget. • Manage conflicts and ensure successful project delivery. Experience: • Experience in leading and managing complex Data Warehouse and business intelligence projects, from discovery through implementation, with medium-to-large budgets and a sizeable staff. • Ability to develop strong client and working relationships with the team • Experience working with government agencies is a plus • Microsoft Word, PowerPoint • Microsoft Excel • Visio • Must have strong communication skills; both written and spoken • Must have ability to work in a team environment Mandatory Requirements/Time: • 8 years' Project/Program Management experience • 4 years' experience with full lifecycle implementation projects from requirements definition through implementation • 3 years' experience hands-on expertise with Microsoft Office products including Project and Visio Desired Skills/Time: Current PMP certification Qualifications Bachelors or related experience Additional Information All your information will be kept confidential according to EEO guidelines.

Job Title: Data Architect Duration: 12+ months (Strong possibility for an extension) Requirement Description: Ohio Facilities Construction Commission is looking for someone to Drive the technical architecture design in creating an Enterprise Data Warehouse for the Commission. Roles & Responsibilities: · Data-related technologies, design architectures, and model data in a manner that is efficient, scalable, and supportable for a data warehouse. · Creating a tiered enterprise data management architecture using a combination of relational, dimensional and flat data models, depending on business context, type of data and use cases · With the given data sources available, create the necessary data mapping and transformation rules and assist the technical team in staging the data for advanced reports/analytics & other needs. · Maintain cross referenced metadata on data sources, interfaces and systems of record and systems of reference if needed. · Ensure data quality rules are enforced and identify appropriate mechanisms to execute and update results of data quality checks. · Recommend and bring data management best practices to stitch together disparate data and analytics requirements and reporting needs for the organization · Work with leadership to influence the direction of our data technology platform. · Establish & document database process that currently extracts the data from the existing system for reporting purposes. · Help set the development of policies, standards and guidelines that direct the selection, development, implementation and use of Data/ETL/BI solutions within the enterprise. · Prepare and present report on analyses, findings and project progress to management. Mandatory Requirements/Time: · Expert in data architecture concepts that support an Enterprise Data Warehouse · Advanced proficiency in data modeling for dimensional and big data platforms · Expert in ETL best practices and experience in designing and implementing ETLs and data migrations · Strong skills in modeling data for modern systems and distributed application architectures · Expertise with data modeling techniques (i.e., Star, Snowflake, etc.) as well as data warehousing & data mart principles and methodologies. · Experience in analyzing structured & unstructured data in relational, NoSQL, non-relational data stores · Experience with reporting/analysis/analytics tools such as SSRS, Power BI, Micro Strategy, Tableau, etc. · In-depth experience modeling data requirements based on complex business needs across multiple information domains. · Experience with resolving data anomalies and conducting data integration analysis · Hands on experience with integration tools (DTS, SSIS, Data Stage, etc.) · Experience working in an agile or continuous improvement environment · Specific experience in metadata and master data management · Writing, troubleshooting and optimizing SQL queries. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Title: Service Desk Analyst Duration: 12+ months (Strong possibility for an extension) Requirement: · Understanding of Desktop Support and Services. · Understanding of Active Directory and AD Toolsets, ADUC, user authentication and authorization and identify and access management. · Uses creativity and innovation to automate and streamline processes and procedures. · Understands customer support, likes to work with people and can ensure that the customer is satisfied. · Ability to troubleshoot in a high level systematic way. Ability to identify symptoms and research cause. · Understands process to test, and put changes in production. · Understanding of basic Networking principles, including network troubleshooting for connectivity issues, DHCP, DNS, use of tools like PING, NSLOOKUP and NETSTAT · Ability and experience to work with SCCM version 2012. Ability to show others how to use the tools like SCCM. · Ability to script with PowerShell 3.0 or above. Scripting abilities should include validation, editing, input and output, including automation to production systems, specifically Active Directory. · Ability to learn new tools (Varonis) to clean up and audit unstructured data (user data) and Active Directory and NTFS permissions. · Special Note: The consultants will be working shift work and weekends. We are running a 24/7 operation. This consultant will work Tuesday - Saturday from 11:30 PM to 8 AM. Holiday coverage will be expected. Roles & Responsibilities: · Strong communication/ leadership skills. · Strong influence, collaboration and negotiation experience. · Ability to collaborate with supporting resources across business and/or functional lines. · Have excellent oral and written skills/possess strong meeting and work session facilitation skills. · Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines. · Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements. · Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills. · Must be knowledgeable in the English language/speak clearly and understandably using the English language. Requires Skills: · 8 total years I.T experience. · 4 Years SCCM or SMS like experience · 4 Years PowerShell scripting experience in a production environment · 8 years customer service experience · 10 Years Troubleshooting experience · 4 years knowledge of networking technologies to including PING, NETSTAT, DHCP, DNS, and NSLOOKUP. · 5 years' experience with Active Directory including tools like ADUC. · Contributes to continuous process improvements to increase the efficiency of section. · Excellent communication skills both written and oral. Desired Skills: · Certifications A+ series · Certifications in Microsoft · PowerShell 3.0 scripting background. · Certifications in Microsoft tools and technologies. · ITIL Knowledge and ITSM Tools Additional Information All your information will be kept confidential according to EEO guidelines.

Required skills: Expert in VMware ESXi and VDI virtualization and troubleshooting Expert in Routing and switching experience alongside Network firewalls Expert in Windows Server Administration Server virtualization PowerShell scripting / Windows batch scripting / Windows scheduled task management Expert in QoS guidelines and implementation Expert in Windows automation/Scripting VoIP / McAfee / O365 Administration Secure implementation concepts Troubleshooting complex technical issues between various disciplines including, but not limited to: Routers & Switches Firewalls VMware Windows Server OS optimization and upgrades SCCM and SCOM Active Directory & SSO concepts IIS / Websphere SIEM Event Collectors & Vulnerability Management platforms DNS / DHCP / Active Directory and Network communication basics Database drivers & connectivity Certificate services Firewall Administration and troubleshooting F5 Load balancers Mobile Device Management (Airwatch/Apple DEP) The responsibilities of this job will include, but are not limited to: Manage and Monitor all Commerce (and DSA) Servers Monitor Servers system resource utilization, trending, and capacity planning Manage and Monitoring Application issues on Servers SQL Server Management and Monitoring Web Server and SSL Certs Renewals and working issues Windows update Management Provide L1/L2 support in multiple Desktop/Network issue scenarios Work with OIT Teams on Exchange/McAfee/Networking/FIM/RDirectory/VoIP issues Active Directory/Group Policy/DNS and DHCP Management McAfee new products testing and Working with OIT on finding resolution Work with Application Team on resolving Server/Networking issues Work with Commerce/DSA staff on improving Networking/Security/QOS standards for Switches/Routers throughout agency(ies) SCCM related Fixes and updates and finding ways to create new reporting Create/Manage scripts on Inventory/Management of Enterprise hardware Deploy and Manage Mobile Devices Enterprise wide and also learn AirWatch deployment for Future deployment in the Agency(ies) Manage Production/Guest Wireless alongside web filters and Wireless Controller Work with OIT Teams on Networking hardware related incidents to minimize outage in times of Hardware faults Work with OIT Engineers on designing Backups specific to Agency(ies) Manage and Monitor Web, Email and Virus protection Participate in improving IT procedures to comply with IT security standards Work with OIT teams on new software/hardware implementations like SolidCore/ISILON/TDP-SQL and new once yet to be implemented. Provide 24/7 support to Enterprise servers/Networking/Security in case of P1 and P2 incidents The ideal candidate will be a part of a team of network engineers ranging from 2 - 4 network and security engineers who partner with and collaborate with other state agencies' IT teams to solve problems and create technical solutions for the state of Ohio. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Title: System Engineer Duration: 4+ months (Strong possibility for an extension) Requirement Description: · TAS3 to help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally. Roles & Responsibilities: · Understanding of Desktop Support and Services. · Understanding of Active Directory, user authentication and authorization and identify and access management. · Uses creativity and innovation to automate and streamline processes and procedures. · Understands customer support, likes to work with people and can ensure that the customer is satisfied. · Ability to troubleshoot in a high level systematic way. Ability to identify symptoms and research cause. Understands process to test, and put changes in production. · Understanding of basic Networking principles, including network troubleshooting for connectivity issues, DHCP, DNS, use of tools like PING, NSLOOKUP and NETSTAT · Ability and experience to work with SCCM version 2012. Ability to show others how to use the tools like SCCM. · Ability to script with PowerShell 3.0 or above. Scripting abilities should include validation, editing, input and output, including automation to production systems, specifically Active Directory. · Ability to learn new tools (Varonis) to clean up and audit unstructured data (user data) and Active Directory and NTFS permissions. Requirement Description: · Strong communication/ leadership skills. · Strong influence, collaboration and negotiation experience. · Ability to collaborate with supporting resources across business and/or functional lines. · Have excellent oral and written skills/possess strong meeting and work session facilitation skills. · Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines. · Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements. · Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills. · Must be knowledgeable in the English language/speak clearly and understandably using the English language. Required Skills: · 12 total years I.T experience. · 7 Years SCCM or SMS like experience · 5 Years PowerShell scripting experience in a production environment · 10 years customer service experience · 10 Years Troubleshooting experience · 10 years knowledge of networking technologies to include PING, NETSTAT, DHCP, OSPF, DNS, and NSLOOKUP. · 8 years' experience with Active Directory. · Contributes to continuous process improvements to increase the efficiency of section. · Excellent communication skills both written and oral. Desired Skills: · Certifications A+ series · Certifications in Microsoft · PowerShell 3.0 scripting background. · Certifications in Microsoft tools and technologies · Certification/classes in SCCM · ITIL Knowledge and ITSM Tools · Knowledge of Flexera Corporate Software Inspector Additional Information All your information will be kept confidential according to EEO guidelines.