Remote Licensed Customer Service Representative - MSI
MSI 4.7
Remote job
Why MSI? We thrive on solving challenges.
As a leading MGA, MSI combines deep underwriting expertise with insurer and reinsurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers' unique needs.
We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products - from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property - delivered through agents, brokers, wholesalers and other brand partners.
Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle.
Bring on your challenges and let us show you how we build insurance better.
The Remote Licensed Customer Service Representative takes incoming calls and places outbound calls as necessary. Processes and replies to Customer Service emails as assigned by leadership. Takes payments for policies. Makes changes and endorsements to policies that may or may not require a license. May be placed on other product-focused teams.
Principal Responsibilities:
Maintains a concern for timeliness and completeness when interacting with clients, brokers or insurance company partners to create a positive experience.
Documents all activity in on-line client file to ensure quality and responsiveness.
Personally, provides prompt, efficient, high-quality service to all clients.
Resolves product or service problems by clarifying the customer's complaint and recommending the best solution to solve the problem.
Attracts potential customers by answering product and service questions. Makes suggestions about other products and services based on client needs.
Maintains a quality result by following established procedures and making recommendation for changes.
Open, cancels and updates client policy information based on requests received.
Provides system and procedure training to new colleagues and acts as subject-matter expert for colleagues.
Continuously evaluates current processes for improvement and/or efficiency.
Handles complex client escalations for colleagues ensuring client satisfaction and assists in managing the day-to-day operations.
Education, Experience, Skills and Abilities Requirements:
Minimum of 2 years of Customer Service experience and/or 1 year of Call Center experience
Must have Personal Lines Insurance License
The ability to learn appropriate firm software systems.
The ability to learn insurance products and grow in product knowledge.
The ability to apply knowledge and experience to explain products and/or policy to members in clear and relatable terms.
Capable of multi-tasking and prioritizing workloads while adhering to deadlines.
The ability to interact and communicate effectively in a team environment to share knowledge and manage workflows.
Demonstrates the firm's behavioral tenets, exuding behavior that is aligned with the corporate culture.
Special Working Conditions:
Fast paced, multi-tasking environment.
Important Notice:
This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodations to applicants and colleagues who need them for medical or religious reasons.
#LI-BM1
#LI-REMOTE
Click here for some insight into our culture!
$30k-37k yearly est. Auto-Apply 5d ago
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Director of Employee Benefits Account Management (Hybrid)
Patriot Growth Insurance Services and Partner Agencies 4.3
Remote or Boston, MA job
About Patriot Growth Insurance Services: Founded in 2019, Patriot Growth Insurance Services (Patriot) is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is ranked as the 24th largest broker in the U.S. by Business Insurance and has been named to the 2024 Inc. 5000 list of fastest-growing companies. With more than 2,100 employees operating in 170 locations and across 48 states, Patriot s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.
Position Overview: We are seeking an experienced Director of Employee Benefits Account Management to lead and grow our benefits consulting team and oversee the entire Employee Benefits Account Management book of business, including large group, self-funded, and small group clients. This role serves as a senior client-facing leader for complex and strategic accounts while providing overall leadership, direction, and accountability for the Account Management team. The Director will oversee benefits service staff, drive operational excellence, and develop strategies to meet clients evolving employee benefits needs across all market segments.
Work Arrangement: This is a hybrid position based out of a Boston or Providence area office.
Professional Responsibilities:
Lead and mentor the benefits consulting and account management team across large group, self-funded, and small group segments, fostering collaboration, professional growth, and high performance.
Maintain overall ownership and accountability for the entire Employee Benefits Account Management book of business, ensuring consistent service standards, scalability, and client satisfaction across all client sizes.
Serve as the visible leader and primary point of contact for key and complex client relationships, representing the Account Management function during renewals and new business opportunities.
Partner closely with Producers to manage renewal timelines and ensure timely, accurate execution of benefit programs across both large and small group clients.
Oversee day-to-day account management activities across all client segments, including renewals, carrier negotiations, benefit plan enhancements, and administration.
Provide hands-on leadership for large and self-funded accounts, leveraging deep expertise in self-insured plans, while ensuring appropriate delegation and support for small group accounts.
Ensure smooth implementation of new carrier programs and plan changes with minimal client disruption across the full book of business.
Deliver consultative presentations via phone, webinar, and in-person meetings, as needed for strategic accounts and leadership-level client engagements.
Collaborate with sales teams to identify and pursue cross-selling opportunities that enhance the overall client benefit offering across all market segments.
Qualifications and Requirements:
10+ years of experience managing self-funded, large group employee benefits accounts.
2 4 years of leadership experience within an independent insurance or benefits agency, including formal or informal leadership through coaching, mentoring, training, team oversight, or serving as a go-to subject matter resource.
Active Life & Health insurance license required.
Familiarity with platforms such as BenefitPoint, Employee Navigator, or Plansight preferred.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
Strong interpersonal and written communication skills.
Ability to build and maintain relationships with clients, carriers, and internal stakeholders
Occasional travel required for client meetings and open enrollment sessions.
Why Patriot Growth Insurance Services: We offer the opportunity to be a part of one of the fastest-growing insurance companies since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team. In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:
Medical, Dental, and Vision Benefits
Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
Company paid Short-Term Disability, Long-Term Disability and Group Term Life
Company paid Employee Assistance Program
Paid Parental Leave
Paid holidays
Personalized PTO
401 (k)
Pay Range: $155,000 - $165,000 depending on experience
A wide salary range is posted for this position and any job offer is based upon a salary analysis to comply with the required state pay transparency law. The salary analysis considers relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.
Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at
******************
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$155k-165k yearly 19d ago
Account Executive (NYC) - Unlimited
Infinity 4.5
Remote or New York, NY job
Account Executive (Must be NYC-based - Fully Remote)
About Unlimited
Unlimited builds AI for alternative asset managers and traditional financial services companies. We help teams automate messy, high-stakes workflows so they can move faster without sacrificing accuracy or compliance.
The Role
We are hiring a NYC-based, fully remote Account Executive to help us close and manage a rapidly growing pipeline without losing momentum. (While the role is remote, we are not considering applicants outside of NYC at this time.) You will run full-cycle deals end to end, with a heavy inbound flow plus targeted outbound (roughly 70/30).
This is a high-ownership role. You will lead discovery and demos, drive follow-up, multi-thread stakeholders, and push deals through procurement to signature. You will also own pricing and proposals, and coordinate procurement. Our team will handle legal redlines and implementation scoping. You will not need to manage delivery and can focus on closing!
You should expect to be in market in NYC 2 to 3 times per week for customer meetings and events.
What we are looking for
Proven closer who has closed 6-figure deals into regulated buyers.
Mid-market and or enterprise B2B experience with multi-stakeholder processes.
Strong pipeline management, follow-through, and urgency. You do not let good deals die in inboxes.
Comfortable working founder-led and moving fast with imperfect information.
NYC-based (required) and willing to be in the field multiple times per week.
Why you'll love this role
High-caliber room. You will work with serious customers and a strong team that moves fast and sweats the details.
Real leverage. High-quality inbound demand plus a rapid technical team means you spend more time closing and less time fighting uphill. You also get direct access to the CEO throughout deals.
Founder culture, no babysitting. We hire people who manage themselves. If you like autonomy, ownership, and high standards, you will fit.
You will sell something that actually feels like magic. We turned a 33,000-minute review process into 3 seconds using AI.
Compensation
$125k to $145k base + commission/bonus + equity.
Benefits
Medical/dental/vision/FSA/HSA
401K offered through Empower
Supplemental life & disability insurances are offered
Apply
Move fast. DM with your LinkedIn.
$125k-145k yearly Auto-Apply 41d ago
Desktop Support Technician
Patriot 4.3
Remote or Corvallis, OR job
Patriot, LLC is looking for a Desktop Support Technician to support our client's mission in Corvallis, OR.
Minimum/General Experience: This is a professional and technical position responsible for on-site desktop, laptop, printer and video conference installation, set-up, patch installation, software upgrade support, and troubleshooting /diagnosing reported end-user hardware and software problems. Employees in this classification are responsible for planning, evaluating and implementing approved system changes and upgrades and providing tier 2 and 3 support for hardware and software problem resolution.
Functional Responsibilities:
The following statements describe the principal functions of this job and its scope of responsibility but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including working in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload.
The candidate for this position:
Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to computer systems for ORD. Computers can be connected to a production network, isolated lab network, or stand-alone. Operating systems range from Windows 98, Windows 2000, Windows XP, Windows 7, Windows 10, and Windows 11 desktops/laptops/virtual workstation systems. Support is also provided for local and network printers and occasionally Macintosh systems.
Schedules repairs, installs and configures workstations with approved image and additional software as approved/required.
Installs after-market hardware and software to support user equipment functionality as needed.
Moves IT systems and peripherals for office relocations.
Sets up, initiates, and shutdowns video conferences between two or more sites.
Follows approved standard operating procedures and meets all service level agreements.
Maintains and submits updates to asset management for all equipment maintained.
Updates the ticket tracking system as required.
Has knowledge of commonly used concepts, practices, and procedures within a particular field. Familiarity with Video Conference systems setup and preparation is desirable.
Relies on instructions and pre-established guidelines to perform the functions of the job.
Works under supervision. Reports to a team leader or manager.
May be required periodically to work outside of scheduled work hours.
May be required to work at alternate locations.
Education, Experience, Certifications
Minimum education requirement - High School Diploma/ GED.
Certification - A+, MCDST, and other Microsoft certifications are highly desired.
The ideal candidate will have a minimum of 1 years' experience in a production networked environment supporting SCCM imaging, Microsoft Office 365, Microsoft Windows XP, Windows 7, Windows 10 and Windows 11 workstations, network and locally attached printers / plotters. Must enjoy working with end users and must work well with other IT team members or department managers. Must have good written and oral communication skills and a customer satisfaction attitude. Experience with remote support, remote support tools, and Service Now is desired.
#ZR
Patriot, LLC is committed to a drug-free workplace. As such, the Company conducts pre-employment, reasonable cause, random and contract-mandated testing in accordance with federal and state law.
Patriot, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
To request accommodations for the application process please contact ******************* or call ************.
About Patriot LLC:
Patriot LLC (Patriot), located in Columbia, Maryland is an established, privately held government and commercial services Contractor with dedicated employees who bring relevant, responsive and adaptive solutions to our customers.
In 2014, Patriot's CEO Anthony Russo was recognized as a Circle of Excellence Smart CEO Finalist and was profiled in the November/December issue of SmartCEO magazine. The Circle of Excellence Awards program recognizes CEOs who have succeeded in taking an aspect of their businesses to a level most companies rarely achieve.
In 2013, we received the Baltimore Business Journal's award for being the largest veteran owned business based in the Baltimore area. In 2012, we received the 2012 Best in Columbia for our work in the areas of Computer Integrated Systems Design.
In 2011, we received the Best of Maryland Award. Today, with multiple government and commercial Programs, our Core Competencies have evolved in several key operational, technical and program support areas.
As a value-added partner, we provide our government and commercial customers with the quality assurance, performance-based and program management credentials required for a maximum Return on Investment (ROI), and sustainable strategic advantages, for both the short and long terms.
Lastly, as a “verified” Service-Disabled Veteran Owned Small Business (SDVOSB) and a Maryland Department of Transportation (MDOT) Minority/Disadvantaged Business Entity (MBE/DBE), Patriot is committed to delivering the highest quality personnel, most innovative approaches wrapped in state-of-the-art solutions using the latest and most advanced technologies available.
As required by Executive Order 14042, government contractor employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 24, 2021 or before beginning work if after November 24. Patriot will provide additional information regarding what information or documentation will be needed and how you can request a legally required exception from this requirement.
Company website: **************************
Company address: 9520 Berger Road Suite 212 Columbia MD 21046
$39k-49k yearly est. Auto-Apply 38d ago
Sr Claims Examiner, Liability - MSI
MSI 4.7
Remote job
Why MSI? We thrive on solving challenges.
As a leading MGA, MSI combines deep underwriting expertise with insurer and reinsurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers' unique needs.
We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products - from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property - delivered through agents, brokers, wholesalers and other brand partners.
Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle.
Bring on your challenges and let us show you how we build insurance better.
MSI handles third-party claims involving bodily injury and property damage under various homeowner's insurance policies and renter's insurance policies nationwide. We are looking for an experienced individual to join our Liability Claims Team as a Sr. Claims Examiner. The Sr Claims Examiner is considered an expert in managing insurance claims and will be handling claims with high severity and complexity, both pre-suit and in suit. The Sr Claims Examiner must have the experience and technical knowledge needed to manage a complex case load from inception to resolution while providing our customers and business partners superior service at all times. The ability to develop relationships and effectively communicate with others is a key factor to succeeding in this role. Having a strategic vision coupled with tactical execution to achieve results, in accordance with goals and objectives, is also critical to the overall success of this position. The Sr Claims Examiner must be able to work with little to minimal supervision in a fast-paced environment.
PRIMARY RESPONSIBILITIES:
Directly handles third-party claims involving complex and severe bodily injury or property damage from initial assignment through to resolution of claim, including negotiating settlements.
Evaluates and analyzes insurance policies in order to make coverage determinations.
Drafts Reservation of Rights letters and coverage disclaimers as warranted.
Makes prompt contact with policy holders, claimants and other appropriate parties to gather information, take recorded statements, and conduct thorough investigations.
Investigates claims to determine validity and the potential for liability against insureds.
Evaluates damages (both bodily injuries and property damages) to determine potential exposures and sets appropriate reserves.
Works a claim load efficiently and independently with little to no supervision.
Sets timely file reserves in compliance with company's reserving philosophy and continues to evaluate pending reserves throughout the life of the claim.
Manage defense counsel which includes assisting in claim strategy, evaluating potential exposure, reviewing invoices, and attending mediations and settlement conferences as necessary.
Engages experts, as needed, to assist in the evaluation of the claim and monitors experts and vendors' performance while controlling expense costs.
Drafts reports for large losses and reports to Leadership as required.
Evaluates, negotiates and determines settlement values in settlement of claims.
Communicates with all interested parties throughout the life of the claim including proactively discussing coverage decisions, the need for additional information, and settlement amounts with interested parties.
Establishes and maintains an organized diary system to ensure all claims are appropriately handled in a timely manner.
Adheres to all state/local regulations including the NJ/PA Unfair Claims Practices and Guidelines.
Handles all claims in accordance with Best Practices and provides Best-In-Class customer service to insureds, agents, claimants, and business partners.
Responsible for monitoring and completing assigned claims inventory.
Acquires and maintains multiple state adjuster's licenses and maintains continuing education requirements.
Develops and maintains relationships with external and internal stakeholders.
Identifies questionable risks, red flags and fraud indicators and alerts the Special Investigation Unit when applicable.
Identifies opportunities for subrogation and ensures recovery interests are protected.
Acts as a mentor for less experienced Claims Examiners.
Updates and maintains well drafted claim file notes with proper documentation throughout the life of the file.
Assists with special projects when required.
KNOWLEDGE, SKILLS & ABILITIES:
Ability to communicate clearly, professionally, and provide superior customer service over the phone and through written correspondence.
Strong organizational and time management skills.
Strong writing skills.
Excellent analytical, investigative, and negotiation skills.
Proficient with Microsoft Office, Teams, Word, Excel and various other computer skills with the ability to learn and utilize new computer systems and other technologies.
EDUCATION & EXPERIENCE:
Bachelor's degree or equivalent work experience
10+ years of casualty claims adjusting experience
First-Party Property experience is a plus
Insurance designations preferred
Must have a State Adjuster License(s) (California, Florida licenses are desirable) with a willingness to expand licenses as needed.
#LI-BM1
#LI-REMOTE
Click here for some insight into our culture!
$43k-62k yearly est. Auto-Apply 5d ago
Producer (Hybrid)
Patriot Growth Insurance Services and Partner Agencies 4.3
Remote or Dallas, TX job
About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.
Position Overview: We are seeking a motivated and entrepreneurial Outside Producer to join our team. In this role, you will be responsible for prospecting, acquiring, and servicing clients insurance needs through face-to-face interaction and relationship-building. The ideal candidate has a strong business acumen, is highly self-driven, and is passionate about helping clients protect their assets and manage risk. You will represent Prospera s diverse range of personal and commercial insurance products while developing strategic partnerships and fostering client loyalty.
Work Arrangement: This is a full-time position working in our office located in Dallas, TX with hybrid work arrangements considered.
Professional Responsibilities:
Meet with clients to assess their insurance needs, risk exposure, and long-term goals
Recommend appropriate coverage, policy terms, and carriers by preparing and presenting tailored insurance proposals
Source quotes from multiple carriers and communicate the pros and cons of each option clearly to clients
Develop and implement strategic sales plans to exceed new business and growth goals
Prospect proactively through referrals, networking, and personal outreach to build a strong book of business
Build and maintain strong relationships with existing clients, strategic partners, and centers of influence
Stay current with market trends, carrier offerings, industry regulations, and competitor movements
Track and report on sales activities and key performance metrics to continuously refine and improve results
Collaborate with internal teams to ensure seamless onboarding and policy servicing
Uphold the highest standards of client confidentiality and professional ethics
Qualifications and Requirements:
Required:
3+ years of sales experience, preferably in an outside sales capacity
High School Diploma or GED
Strong communication, presentation, and negotiation skills
Excellent organizational and time-management abilities
Comfortable with CRM systems, Microsoft Office Suite, and virtual meeting tools
Self-motivated, adaptable, and results-oriented
Must be authorized to work in the U.S. without sponsorship
Preferred:
Previous experience at a Property & Casualty insurance agency
Texas P&C Insurance License
Bachelor s degree in Business, Marketing, or a related field
Why Patriot Growth Insurance Services: We offer the opportunity to be a part of one of the fastest-growing insurance companies since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team. In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:
Medical, Dental, and Vision Benefits
Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
Company paid Short-Term Disability, Long-Term Disability and Group Term Life
Company paid Employee Assistance Program
Paid Parental Leave
Paid holidays
Personalized PTO
401 (k)
Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at *******************
$46k-71k yearly est. 60d+ ago
Interested in joining the team? Apply Here.
The Service Company 4.4
Remote or Ohio job
The Service Company is always looking to hire experienced candidates. If you do not see a position listed that fits what you are currently looking for, please feel free to submit your resume and we will contact you if something becomes available. You never know what projects we may have coming down the pipeline!
***Note: This is not a remote position. Please select the location you are interested in applying at when completing the application.**
$29k-39k yearly est. 60d+ ago
Shipping and Receiving Clerk
MSI Express 4.7
Groveport, OH job
MSI Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$32k-37k yearly est. Auto-Apply 23d ago
Data Analyst, Business Intelligence - MSI
MSI 4.7
Remote job
Why MSI? We thrive on solving challenges.
As a leading MGA, MSI combines deep underwriting expertise with insurer and reinsurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers' unique needs.
We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products - from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property - delivered through agents, brokers, wholesalers and other brand partners.
Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle.
Bring on your challenges and let us show you how we build insurance better.
Position Summary
The BI Data Analyst will be responsible for delivering actionable insights through analysis, reporting, and visualization to support decision-making across the organization. This role involves creating and maintaining dashboards, reports, and data visualizations, as well as leveraging data to forecast trends and guide business activities. The ideal candidate is curious, detail-oriented, and skilled at exploring data from multiple angles, conducting research, identifying trends, and collaborating with colleagues to integrate data from various sources for informed recommendations.
Principal Responsibilities
Design, develop, and manage business intelligence solutions for the organization.
Build and maintain dashboards, generate reports, and prepare data visualizations to guide business decisions.
Collaborate with stakeholders to collect, structure, and validate data from multiple sources.
Audit, compile, and reconcile data to ensure accuracy and integrity.
Communicate findings internally and externally, answering questions and providing clarity on data and reports.
Work on complex projects of large scope, ensuring timely and accurate delivery.
Automate manual reporting processes and implement efficiencies.
Support the implementation of new practices, processes, and procedures.
Create ad-hoc datasets and visualizations (graphs, tables, charts) based on business requests.
Education, Experience, Skills & Abilities
Bachelor's degree in a related field preferred; equivalent experience considered.
3-5 years of data analytics or related experience.
Strong data visualization skills with Power BI (preferred), Tableau, and Qlik Sense
Experience with Power Automate and Power Apps.
Insurance industry experience preferred.
Hands-on experience with Microsoft Fabric ecosystem, including:
OneLake, Lakehouse, Data Warehouse, Notebooks, Pipelines, Dataflows, and Power BI integration.
Strong knowledge of data modeling, SQL, and Python for Fabric Notebooks.
Ability to understand database structures, relationships, and dependencies.
General understanding of AI for personal productivity, including:
Using AI tools for data analysis, report automation, and decision support.
Awareness of AI trends and their impact on BI workflows.
Proficiency in MS Office, especially Excel (pivot tables, VLOOKUP, formulas, charts, and graphing).
Special Working Conditions
Fast-paced, multi-tasking environment requiring adaptability and attention to detail.
Important Notice
This position description outlines the general scope and responsibilities of the role and is not a contract. Additional duties may be assigned as needed to support organizational goals. Reasonable accommodations will be provided for applicants and employees with medical or religious needs.
#LI-JW2
#LI-REMOTE
Click here for some insight into our culture!
$70k-94k yearly est. Auto-Apply 5d ago
HOA Community Manager
Msi 4.7
Remote or Westminster, CO job
Full-time Description
Our Company: MSI, LLC is a Colorado-based Homeowner Association (HOA) management company. We have been serving Homeowner Associations on the Colorado Front Range since October 1982. MSI has built its reputation upon the concept of providing Homeowner Associations with the highest level of professional management possible, consistent with the highest standards of ethical conduct. The word "service" must be stressed in all dealings with clients.
There is only one right way to run a business. People must be first in every direction. If we have a commitment to high ethical standards and to people, we know we will not have to worry about any other type of success.
We are seeking a
Community Manager for our Westminster, CO office.
This position serves as the primary focal point of service and information for assigned Homeowners Associations. Responsible for providing information and input to the Board of Directors to enable them to efficiently govern their Association. The Community Manager interacts with internal and external customers including homeowners, vendors, board members, as well as internal staff at MSI. Professional position, Monday through Friday with some evening meetings required. An "On Call" team is available for all after-hour emergencies. Company vehicles are available for weekly inspection days.
This position has the opportunity to be a hybrid remote position, but candidates must be based in Colorado as visits to HOA meetings and communities are required.
Responsibilities:
Supervise the operation and administration of the Association in accordance with the management agreement and the Association's policies and procedures.
Acts as the primary liaison with the Association Board of Directors and homeowners as needed.
Responsible for knowledge of all aspects of assigned associations including:
Legal Documents
Financial Reports
Maintenance Responsibilities
Contracts
Prepare and submit initial annual budgets to associations.
Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
Administer and oversee contracts between the association and contractors, to ensure services are performed in a satisfactory manner.
Assign work orders for routine maintenance/repairs and follow-up to ensure that work is completed satisfactorily. Solicit bids as needed.
Facilitate meetings of the Association's members or Board of Directors to provide information, answer questions, give advice and obtain instructions. Minute preparation to record meetings.
Conduct numerous weekly inspections of each community utilizing Company vehicle to determine:
Condition of Grounds
Covenant Violations
Architectural issues
Status of Work Orders
Maintain accurate, current logs to provide documentation for:
Covenant Violations
Work Orders
Architectural Requests
Requirements
Education Requirements:
High School diploma or equivalent required
Associates Degree or commensurate experience preferred
Experience and strong skills:
Expected to put in the necessary time to get the job done
Professional communication and customer service
Time management, prioritization, and organization
Problem-solving
Self-motivation and working independently
Meeting deadlines and following up on tasks
Public speaking
Leadership and initiative
Understanding financials/budgets
Computer literate
Willingness to learn
Ability to adapt to change
Valid Colorado Drivers' License
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
While performing the duties of this job, the employee is regularly required to sit, stand and walk; use hands to handle or feel; reach with hands and arms; and talk and hear. Additional physical requirements include:
Ability to type for 4 to 5 hours per day
Ability to lift up to 25 lbs., occasionally
Ability to walk for 60-90 minutes at a time outdoors which may include walking in adverse weather conditions
Ability to drive and sit in an automobile for 4-6 hours in a day, which may include driving at night or in adverse weather conditions
Benefits: Regular, full-time employees are offered a full range of benefits the first of the month following their date of hire which include: Competitive salary, Medical, Dental, Flexible Spending Accounts (Health and Dependent Care) participation, comprehensive 401(k) plan with Company match, Paid Time Off, and much more!
MSI, LLC is an Equal Opportunity Employer.
Salary Description $56,000 - $60,000 annually
$56k-60k yearly 59d ago
Business Intelligence Manager - MSI
MSI 4.7
Remote job
Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers' unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products - from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property - delivered through agents, brokers, wholesalers and other brand partners.
Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better.
Position Summary:
The Claims BI Manager leads the MSI Business Intelligence Claims team, delivering actionable insights and data-driven solutions to support strategic decisions. This role partners with Claims business owners, other stakeholders, and the Product organization to identify opportunities, define requirements, and implement BI solutions aligned with organizational goals.
The right person for the job will apply their knowledge of data exploration, analysis, and strong data visualization using Power BI to inform business decisions and solve real-world problems our company faces.
Key Responsibilities:
Collaborate with stakeholders to identify and prioritize BI projects.
Serve as a trusted advisor on data and analytics, building strong stakeholder relationships.
Lead and mentor the Claims BI team, set goals, and conduct performance evaluations.
Oversee BI project portfolio, ensuring timely delivery.
Partner with Data Services to design and implement data infrastructure (pipelines, warehouses, etc.).
Establish and maintain quality controls and departmental standards.
Monitor industry trends and adopt new tools to enhance business value.
Anticipate and plan for future needs in people, technology, and budget.
Deliver impactful solutions using Power BI
Qualifications:
Bachelor's degree in Computer Science, Information Systems, Statistics, or related field.
7+ years in business intelligence or data analytics (insurance industry preferred).
Proven leadership and team management experience.
Hands-on expertise with Microsoft Fabric (OneLake, Lakehouse, Data Warehouse, Notebooks, Pipelines, Dataflows, Power BI).
Strong skills in data modeling, SQL, Python, and understanding of database structures.
Familiarity with AI tools for data analysis, automation, and decision support.
Excellent communication skills; able to explain technical concepts to non-technical audiences.
Strategic thinker with strong problem-solving abilities.
Experience leading cross-functional projects from inception to deployment.
Knowledge of data management and governance best practices is a plus.
Ability to present clear, concise recommendations with supporting analysis.
Special Working Conditions:
Fast-paced, multi-tasking environment.
Remote position with minimal travel required for quarterly meetings.
Important Notice:This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be modified to reasonably accommodate physically or mentally challenged colleagues.
#LI-JW1
#LI-REMOTE
Click here for some insight into our culture!
$93k-121k yearly est. Auto-Apply 4d ago
Admin Support Specialist (Hybrid)
Patriot Growth Insurance Services and Partner Agencies 4.3
Remote or Lawrenceville, GA job
About Dreher Insurance, A Division of Patriot Growth Insurance Services: Dreher Insurance (Dreher) is an independent insurance agency located outside Atlanta, in Lawrenceville, GA. Dreher is family owned and operated since 2002, Dreher's business model fosters a team attitude among our employees with a vision to deliver superior client service and always remain a trusted advisor, regardless of size and tenure of a client relationship. Dreher is a partner agency of Patriot Growth Insurance Services, a privately held national insurance services broker ranked 25th largest broker in the U.S. as of December 2024
Position Overview: The Administrative Support Specialist plays a vital role in ensuring the smooth day-to-day operation of the Agency. This position is responsible for streamlining processes, optimizing communication channels, and managing a wide range of administrative tasks that support the overall functionality of the organization.
Work location and arrangement: This is a full-time hybrid position, working 4 days per week in our Lawrenceville, GA office.
Professional Responsibilities:
Answer and route incoming phone calls to the appropriate personnel.
Provide basic assistance to clients via phone, email, or in person (no coverage advisement).
Track and distribute requests, set up prospect/client files and enter data into the Agency Management System (AMS).
Prepare and organize documents and correspondence for agent review, ensuring accuracy
Verify, enter and update client information and policy details in the Agency Management System.
Distribute Agency emails and carrier notices to appropriate recipients.
Assist with processing certificates of insurance and policy endorsements after approval from a licensed agent.
Enter quote details into rating platforms as directed.
Work closely with agency producers, account managers and virtual assistants to support daily workflow.
Participate in general administrative tasks and assist with agency projects as needed.
Qualifications and Requirements:
Experience working in an administrative or customer service role (preferred).
High School Diploma/GED (required).
Experience in the insurance industry or corporate office setting (preferred).
Strong organizational skills and the ability to manage multiple tasks efficiently.
Excellent written and verbal communication skills (both oral and written).
High attention to detail and accuracy in data entry and document review.
Ability to work effectively in a fast-paced environment.
Strong problem-solving skills with a persistent approach to resolving issues.
High proficiency with Microsoft Office Suite, Google Suite and other administrative software tools.
Ability to maintain confidentiality and demonstrate sound professional judgment.
About Patriot Growth Insurance Services: Founded in 2019, Patriot Growth Insurance services (Patriot) is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 24th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.
Why us: We offer the opportunity to be a part of one of the fastest-growing insurance companies since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team. In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:
Medical, Dental, and Vision Benefits
Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
Company Paid Short-Term Disability, Long-Term Disability and Group Term Life
Company Paid Employee Assistance Program
Paid Parental Leave
Paid holidays
Personalized PTO
401 (k)
Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot will make its hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at
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$30k-37k yearly est. 19d ago
Commercial Lines Account Executive (Hybrid)
Patriot Growth Insurance Services and Partner Agencies 4.3
Remote or Jacksonville, FL job
About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.
Position Overview: The Commercial Lines Account Executive is responsible for servicing and managing an assigned book of business, marketing and quoting for renewals and new business, conducting coverage review, and ensuring client satisfaction.
Work Arrangement: This is a full-time, hybrid position that supports our clients activities in our Florida office.
Professional Responsibilities:
Manage an assigned book of business and deliver consistent, high-quality client service
Build strong client relationships by understanding unique needs and providing tailored solutions
Market and quote renewals and new business, including preparing ACORD submissions and reviewing proposals
Conduct coverage reviews and comparisons and negotiate terms with carriers and underwriters
Process endorsements, certificates, billing, claims support, and policy servicing items
Gather renewal information and evaluate options to recommend the most suitable coverage
Identify coverage gaps and recommend additional policies including Cyber and EPLI
Collaborate with Advisors on new business, renewals, and complex client matters
Provide support and guidance to new team members during onboarding and training
Participate in team meetings, special projects, and provide desk coverage when needed
Qualifications and Requirements:
5 or more years of experience in an account management or customer service role
High School Diploma, GED, or Associate Degree in Business Administration or similar field
Active Florida Property and Casualty Insurance License
Experience in the Property and Casualty insurance industry with Commercial Lines account management
Bachelor s degree in Sales, Business Administration, Marketing, or similar field
Why Patriot Growth Insurance Services: We offer the opportunity to be a part of one of the fastest-growing insurance companies since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team. In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:
Medical, Dental, and Vision Benefits
Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
Company paid Short-Term Disability, Long-Term Disability and Group Term Life
Company paid Employee Assistance Program
Paid Parental Leave
Paid holidays
Personalized PTO
401 (k)
Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes its hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at
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$39k-52k yearly est. 21d ago
Underwriter, Management Liability - MSI
MSI 4.7
Remote job
Why MSI? MSI Management Liability is a boutique MGA powered by MSI, dedicated to providing best-in-class management liability insurance solutions. We're committed to simplifying the insurance process and delivering exceptional service and support, empowering our clients to effectively protect their assets.
MSI is seeking a talented and driven Underwriter to manage and underwrite management liability policies (D&O, EPL, FID) for private and non-profit clients. If you're an analytical thinker with a keen eye for detail, and you thrive in a fast-paced environment where you can make a significant impact, this is the perfect opportunity.
You will report directly to the Underwriting Team Lead and will learn and apply MSI's underwriting philosophy and process to your own book of business. The role will require you to make critical underwriting decisions and articulate your analysis and approach to the Underwriting Team Lead. As an Underwriter at MSI, you'll be a key contributor to our team, directly impacting our growth and the success of our clients. You'll have the opportunity to control your own book of business, learn, grow, and shape the future of our management liability offerings.
Responsibilities include:
Making strategic, sound underwriting decisions
Managing a book of business
Clearly and effectively communicating with brokers and team members
Maintaining a high level of service and product knowledge to sell the benefits of our policies
Build and leverage professional relationships to grow your book of business
About you:
3-5 years of experience and a proven track record of being a high-level underwriter
Experience with D&O insurance (private or public)
Strong communication and organizational skills
Detail-oriented
Strong knowledge of the insurance industry
Desire to network and grow the business
Strong work ethic and adaptability
What we offer:
Competitive compensation package
Massive scalability and growth opportunities
Incomparable company culture
Flexible WFH/Remote policy
#LI-BM1
#LI-REMOTE
IMPORTANT NOTICE: This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodation to applicants and colleagues who need them for medical or religious reasons.
Click here for some insight into our culture!
$38k-69k yearly est. Auto-Apply 5d ago
Senior Web Scraping Engineer - Labrynth
Infinity 4.5
Remote or New York, NY job
Stack @ Labrynth: GCP · Python · Pydantic/PydanticAI · Docling · Django · Cloud Run · LLMs · GitHub · Clickup · Selenium
About Labrynth:
At Labrynth, we're a Silicon Valley startup building next-generation Hermeneutical-Agent systems - AI that can read, reason, and execute on the world's most complex regulations.
Our Application Validator is live, performing audit-grade, evidence-grounded compliance checks. Next, we're expanding the Application Generator to create regulator-ready drafts backed by verified data and citations.
You'll help shape both - advancing safety, evaluation rigor, latency, and cost-efficiency across large-scale, production AI systems at the edge of applied research and real-world impact.
Our mission is to transform bureaucratic and complex processes using AI and automation, turning them into fast, transparent, and scalable pipelines. We are a spin-off from the world's largest AI Model Trainer - Invisible Technologies and are backed by the Infinity Constellation group. We already work with enterprise clients, governments, and large-scale projects, so you will have a real impact accelerating major developments.
About the Role
We are looking for a Senior Web Scraping Engineer to design, build, and operate large-scale data collection systems. You will be responsible for developing robust scrapers using tools such as Selenium, Beautiful Soup, Playwright, Scrapy, etc., and for creating automated workflows in the cloud that run reliably on a schedule, generate logs, and surface failures proactively.
You will also experiment with and apply LLM-based techniques to improve scraping robustness and data extraction quality.
Key Responsibilities
Design, implement, and maintain web scraping pipelines for a wide variety of websites and data sources.
Build scrapers using tools and frameworks such as Selenium, Playwright, BeautifulSoup, Scrapy (and similar libraries) with a focus on reliability, performance, and maintainability.
Create automated workflows for scraping and data processing:
Containerize scraping jobs (e.g., using Docker).
Deploy and orchestrate them in the cloud (e.g., AWS, GCP, Azure).
Configure scheduling (e.g., run daily/weekly/hourly) and dependency management.
Implement monitoring, alerting, and logging:
Capture detailed logs for each job run.
Track job statuses and failures.
Implement notifications/alerts when a scraper breaks or a website changes.
Handle anti-bot measures (proxies, captchas, rate limits) and design scrapers that are resilient to layout and structure changes.
Work closely with data engineering / product / ML teams to understand data requirements and ensure data quality.
Utilize LLMs (Large Language Models) to:
Parse and extract structured information from messy HTML or semi-structured content.
Increase robustness of scrapers to frequent UI/DOM changes.
Prototype new scraping / extraction strategies using LLM APIs.
Write clean, well-tested, and well-documented code, and contribute to best practices, code reviews, and tooling for the team.
Continuously improve the scraping platform, including performance optimizations, standardization, and reusability of components.
Requirements
3+ years of professional experience working with web scraping or data collection at scale.
Strong proficiency in Python and common scraping libraries/frameworks such as:
Selenium, Playwright, BeautifulSoup, Scrapy (or similar).
Solid understanding of HTML, CSS, JavaScript, HTTP, and browser behavior.
Experience building automated, production-grade workflows:
Orchestrators / schedulers (e.g., Airflow, Prefect, Dagster, or similar).
Building ETL/ELT pipelines and integrating with databases, data warehouses, or storage (e.g., PostgreSQL, BigQuery, S3, GCS).
Hands-on experience with cloud platforms (AWS, GCP, or Azure), including:
Deploying and running scheduled jobs.
Managing infrastructure-as-code or similar deployment processes.
Strong experience with logging, monitoring, and alerting:
Ability to design logging for scraping jobs and to debug failures from logs.
Familiarity with tools like CloudWatch, Stackdriver, ELK, Prometheus, Grafana, or similar.
Experience with containers (Docker) and familiarity with CI/CD workflows.
Exposure to LLMs (e.g., OpenAI, Anthropic, etc.) for tasks like parsing, information extraction, or automation.
Strong problem-solving skills and the ability to debug complex, dynamic websites.
Comfortable working in a fast-paced environment, with good communication skills in English.
Nice-to-Have
Experience with Kubernetes or other container orchestration systems.
Experience dealing with large-scale crawling, distributed scraping, and high-concurrency systems.
Familiarity with handling CAPTCHAs, rotating proxies, and headless browsers at scale.
Background in data engineering
Contributions to open-source web scraping tools or frameworks.
Working Model
Remote-first; primary collaboration in Americas time zones with ~5 hours overlap.
Fully remote, flexible hours
Payment in USD (contractor/freelance basis)
Budget: 5,000 USD/month
Work on a global team, with real-world challenges and rapid growth opportunities
$94k-119k yearly est. Auto-Apply 41d ago
Regional Business Development Manager, North East - MSI
MSI 4.7
Remote job
Why MSI? We thrive on solving challenges.
As a leading MGA, MSI combines deep underwriting expertise with insurer and reinsurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers' unique needs.
We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products - from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property - delivered through agents, brokers, wholesalers and other brand partners.
Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle.
Bring on your challenges and let us show you how we build insurance better.
MSI is seeking an experienced Regional Business Development Manager (“BDM”) with a deep understanding of the personal lines market to join our team. This role will report into the Head of Personal Lines Distribution and is responsible for driving the growth of MSI personal lines products throughout a given region. This entails managing a team of State BDMs, identifying new business opportunities, building and maintaining strong partner relationships, and driving premium growth while overseeing performance and profitability.
Location: Remote, North East Region
Responsibilities
Create and lead a team of State BDMs
Build and maintain strong relationships with existing distribution partners
Monitor existing relationships with a focus on new business production, renewal retention and partner profitability
Collaborate with the Head of Personal Lines Distribution to best target areas of growth, monitor aggregation, and align state performance with regional objectives
Meet or exceed target goals through proactive territory management and partner engagement
Conduct regular meetings and visits to assess performance, provide updates, and reinforce partnerships
Analyze territory performance and provide regular updates to the Head of Personal Lines Distribution
Perform market research to identify trends and changes in the competitive landscape
Attend industry events, conferences, and networking opportunities and stay informed of industry developments
Qualifications:
Minimum of 5 years of experience in business development
Experience leading a team of BDMs is preferred
Must hold or be willing to obtain a resident P&C license
Proven track record of achieving goals and driving business growth
Strong understanding of insurance products, markets, and industry regulations
Excellent communication, negotiation, and presentation skills
Strategic thinker with strong problem-solving skills
Self-motivated and results-oriented, able to work independently as well as part of a team
#LI-BM1
#LI-REMOTE
Special Working Conditions:
Ability to travel up to 50% of the time.
Click here for some insight into our culture!
$70k-113k yearly est. Auto-Apply 5d ago
Client Associate (Hybrid)
Patriot Growth Insurance Services and Partner Agencies 4.3
Remote or Virginia Beach, VA job
About Core Assurance Partners, A Division of Patriot Growth Insurance Services: Launched in 2017 in Virginia Beach, Virginia, Core Assurance delivers decades of global industry experience through innovation and collaboration. We are a client-centric insurance, surety, and risk management advisory firm on a mission to provide exceptional experiences and impactful results, employing the finest resources and partnering with the industry s most respected and recognized insurance companies.
Position Overview: The Client Associate will coordinate between the producer, client, and insurance companies to provide a high quality of service and maintain positive client relationships. The Client Associate will handle the day-to-day needs of their assigned clients while being mindful of the profitability of the
business to the agency.
Work Arrangement: This is a full-time, hybrid position that reports to our office located in Virginia Beach, Virginia.
Professional Responsibilities:
Lead the end-to-end renewal process, including coverage review, quoting, remarketing, and proposal preparation in alignment with agency procedures.
Serve as the primary client contact for day-to-day service needs, promptly responding to inquiries, resolving issues, and providing proactive guidance.
Accurately process endorsements and policy changes, ensuring timely delivery and communication with clients.
Maintain complete and current account data in Applied Epic, including policy information, documentation, and service activity.
Coordinate with carriers to manage claims intake, facilitate resolution, and oversee final audits, including any disputes.
Issue Certificates of Insurance and Evidences via CORE24 , ensuring accuracy and turnaround expectations are met.
Support marketing efforts by gathering information, requesting quotes, and collaborating with internal teams to prepare competitive coverage options.
Handle billing requests, finance agreements, and account reconciliations, including multi-entity or installment billing setups.
Schedule and support renewal meetings, track unusual account activity, and ensure completion of required service checklists.
Stay current on industry regulations, carrier updates, and internal systems through ongoing training and compliance participation.
Qualifications and Requirements:
Active Virginia Property & Casualty insurance license
High School diploma required; Bachelor's degree preferred
5 + years' industry experience
Applied Epic experience preferred
Excellent interpersonal and communication skills (both oral and written)
Proficient with use of Microsoft Office Suite and products
A passion for being part of a team that drives our company to industry leadership
Ability to establish and maintain effective working relationships with both peers and clients
About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.
Patriot offers the opportunity to be a part of a fast-growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team.
In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:
Medical, Dental, and Vision Benefits
Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
Company paid Short-Term Disability, Long-Term Disability and Group Term Life
Company paid Employee Assistance Program
Paid Parental Leave
Paid holidays
Personalized PTO
401 (k)
Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at *******************
$37k-51k yearly est. 60d+ ago
Helpdesk Specialist III
Patriot 4.3
Remote or Annapolis, MD job
Patriot, LLC is seeking a Helpdesk Specialist III to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As a Helpdesk Specialist, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the program and systems.
Specific Responsibilities:
• Provide a first point of contact for customers seeking technical assistance with a ticket, phone call, email, or in person
• Assist customers, troubleshoot problems, and coordinate technical support.
• Account creations, account lockouts, password changes
• Record events and problems and their resolution in logs
• Follow-up and update customer status and information
• Log and route service requests and incidents in an incident management system.
• Maintain service level agreements related to Desk Side support Service/Incident requests
• Direct unresolved issues to the next level of support team member
• Establish phone bridge with next level of support and customer leads per SOP's
• Receive and input critical time data in various formats and ingest it into the vetting system. Data may be received in various formats and must be converted to a customer defined format such as XML for ingest into the system
Requirements:
• Due to federal requirements, only US Citizens can be considered. Candidates with dual citizenship cannot be considered
• Active Secret clearance is required.
• This contract supports systems that require 24x7x365 uptime. Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule.
• At least seven (7) or more years of experience in Helpdesk/ServiceDesk/Call Center OR equivalent experience in customer service.
• At least seven (7) or more years of experience utilizing any Incident Management Ticketing System such as:
o Remedy v20.02
o ServiceNow
o Other, comparable systems
Preferred Key Skills and Abilities (not contractually required):
• DHS Suitability
Patriot, LLC is committed to a drug-free workplace. As such, the Company conducts pre-employment, reasonable cause, random and contract-mandated testing in accordance with federal and state law.
Patriot, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
To request accommodations for the application process please contact ******************* or call ************.
About Patriot LLC:
Patriot LLC (Patriot), located in Columbia, Maryland is an established, privately held government and commercial services Contractor with dedicated employees who bring relevant, responsive and adaptive solutions to our customers.
In 2014, Patriot's CEO Anthony Russo was recognized as a Circle of Excellence Smart CEO Finalist and was profiled in the November/December issue of SmartCEO magazine. The Circle of Excellence Awards program recognizes CEOs who have succeeded in taking an aspect of their businesses to a level most companies rarely achieve.
In 2013, we received the Baltimore Business Journal's award for being the largest veteran owned business based in the Baltimore area. In 2012, we received the 2012 Best in Columbia for our work in the areas of Computer Integrated Systems Design.
In 2011, we received the Best of Maryland Award. Today, with multiple government and commercial Programs, our Core Competencies have evolved in several key operational, technical and program support areas.
As a value-added partner, we provide our government and commercial customers with the quality assurance, performance-based and program management credentials required for a maximum Return on Investment (ROI), and sustainable strategic advantages, for both the short and long terms.
Lastly, as a “verified” Service-Disabled Veteran Owned Small Business (SDVOSB) and a Maryland Department of Transportation (MDOT) Minority/Disadvantaged Business Entity (MBE/DBE), Patriot is committed to delivering the highest quality personnel, most innovative approaches wrapped in state-of-the-art solutions using the latest and most advanced technologies available.
As required by Executive Order 14042, government contractor employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 24, 2021 or before beginning work if after November 24. Patriot will provide additional information regarding what information or documentation will be needed and how you can request a legally required exception from this requirement.
Company website: **************************
Company address: 9520 Berger Road Suite 212 Columbia MD 21046
$38k-50k yearly est. Auto-Apply 3d ago
Producer/Risk Management Consultant (Remote)
Patriot Growth Insurance Services and Partner Agencies 4.3
Remote or Jacksonville, FL job
About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.
Position Overview: The Risk Management Consultant and Producer is responsible for identifying prospects, fostering relationships, and expanding the Agency s client base within the Personal and Commercial Lines sectors. This position is responsible for selling and servicing both new and existing accounts, meeting and exceeding annual goals and objectives, and leveraging cross-market opportunities to increase policy counts. The Risk Management Consultant and Producer helps to assess clients needs, determine appropriate coverage, and implement strategies to mitigate risks associated with their operations.
Work Arrangement: This is a full-time, remote position that supports our office located in Jacksonville, FL. Applicants must reside in Florida to be considered for this position.
Professional Responsibilities:
Build and maintain strong relationships with clients, understanding their insurance needs and providing tailored solutions.
Identify and manage risks associated with company operations, including financial, operational, technology, and compliance related risks. Develop risk management strategies tailored to client needs.
Evaluate and recommend changes to clients for improving internal controls and operational procedures and guidelines.
Inspect properties to evaluate overall condition and determine insurance risk. Create customized insurance programs to suit individual customer needs based on property assessments.
Sell insurance policies to new clients and provide exceptional service to existing accounts, ensuring client satisfaction and retention.
Create and present sales quotes to clients to assist them in selecting the most suitable options.
Implement contract review for clients for insurance and other risk-related issues.
Identify opportunities within existing accounts to cross-market and upsell additional insurance policies to meet clients evolving needs.
Meet or exceed sales goals and objectives established in annual performance reviews through strategic planning and proactive sales efforts.
Utilize market research and networking skills to identify potential client within the target market segments.
Manage prospects throughout the sales cycle, from initial contact to closing deals, maintaining a robust pipeline of potential clients.
Report new claims and follow up on existing claims to ensure timely resolution for clients.
Proactively contact prospects via calls, emails, and meetings to maximize sales opportunities. Attend industry related networking events to expand the client base and build professional relationships.
Qualifications and Requirements:
3 or more years of experience in a sales or account management function.
Associate or Bachelor s Degree in Business Administration, Marketing, Finance, or a related field.
Active Florida Property and Casualty Insurance License.
Previous experience working in sales at a Property and Casualty Insurance Agency preferred.
Professional Certifications, including CIC, ARM, or CRM preferred.
Why Patriot Growth Insurance Services: We offer the opportunity to be a part of one of the fastest-growing insurance companies since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team. In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:
Medical, Dental, and Vision Benefits
Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
Company paid Short-Term Disability, Long-Term Disability and Group Term Life
Company paid Employee Assistance Program
Paid Parental Leave
Paid holidays
Personalized PTO
401 (k)
Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at
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$31k-58k yearly est. 21d ago
Platform Infrastructure Engineer
Patriot 4.3
Remote or Annapolis, MD job
Patriot, LLC is seeking a highly skilled individual to join our team as a Platform Infrastructure Engineer. You will be responsible for the deployment and maintenance of several platforms supporting multiple applications. The role will involve collaborating with cross-functional teams and overseeing technical architecture while delivering scalable and reliable solutions.
Specific Responsibilities:
Monitor and optimize system performance and implement corrective actions on current platform(s).
Experience in managing and maintaining application integration leveraging current networking concepts (TCP/IP, routing, firewalls)
Oversee and conduct regular cybersecurity vulnerability assessments and penetration testing.
Develop and maintain security incident response plans and procedures.
Develop and implement automation scripts and tools to streamline platform deployments, provisioning, and management tasks.
Deploy and manage machines with VMware, vCenter, Kickstart, Puppet, Foreman, and CIS-CAT
Manage and configure host-based security systems.
Experience with DevOps methodologies and tools, supporting Infrastructure as Code (IaC) within RHEL containers.
Use monitoring and logging tools, such as Prometheus, Grafana, ELK, IBM NetCool, and Solarwinds.
Patch and manage systems using Red Hat Satellite Server.
Provide hardware support for servers and workstations.
Experience/knowledge of cloud platforms such as AWS and Azure to manage, secure, and maintain the environment/platform infrastructure is a bonus, but not required.
Other tasks as assigned.
Project Specific Experience:
At least 12 years of experience in the related field.
At least 4 years of hands-on experience working with OpenShift.
Active Secret clearance.
Due to federal requirements, all candidates must be US Citizens without Dual Citizenship to another country.
This is an on-site position at a government facility.
Requires presence on-site five days per week in Annapolis Junction, MD.
Candidates must reside within a commutable distance.
Participation in a rotational on-call schedule for emergency page-outs is required.
Team player, fast learner with ability to work proactively and independently to support mission critical operations supporting geographically diverse locations.
Preferred:
Red Hat Certified Specialist in OpenShift Administration OR Red Hat Certified Engineer (RHCE) OR Red Hat Certified Architect (RHCA)
Patriot, LLC is committed to a drug-free workplace. As such, the Company conducts pre-employment, reasonable cause, random and contract-mandated testing in accordance with federal and state law.
Patriot, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
To request accommodations for the application process please contact ******************* or call ************.
About Patriot LLC:
Patriot LLC (Patriot), located in Columbia, Maryland is an established, privately held government and commercial services Contractor with dedicated employees who bring relevant, responsive and adaptive solutions to our customers.
In 2014, Patriot's CEO Anthony Russo was recognized as a Circle of Excellence Smart CEO Finalist and was profiled in the November/December issue of SmartCEO magazine. The Circle of Excellence Awards program recognizes CEOs who have succeeded in taking an aspect of their businesses to a level most companies rarely achieve.
In 2013, we received the Baltimore Business Journal's award for being the largest veteran owned business based in the Baltimore area. In 2012, we received the 2012 Best in Columbia for our work in the areas of Computer Integrated Systems Design.
In 2011, we received the Best of Maryland Award. Today, with multiple government and commercial Programs, our Core Competencies have evolved in several key operational, technical and program support areas.
As a value-added partner, we provide our government and commercial customers with the quality assurance, performance-based and program management credentials required for a maximum Return on Investment (ROI), and sustainable strategic advantages, for both the short and long terms.
Lastly, as a “verified” Service-Disabled Veteran Owned Small Business (SDVOSB) and a Maryland Department of Transportation (MDOT) Minority/Disadvantaged Business Entity (MBE/DBE), Patriot is committed to delivering the highest quality personnel, most innovative approaches wrapped in state-of-the-art solutions using the latest and most advanced technologies available.
As required by Executive Order 14042, government contractor employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 24, 2021 or before beginning work if after November 24. Patriot will provide additional information regarding what information or documentation will be needed and how you can request a legally required exception from this requirement.
Company website: **************************
Company address: 9520 Berger Road Suite 212 Columbia MD 21046
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