Customer Service Representative jobs at The Citizens State Bank - 1465 jobs

About the Role: The Bilingual Customer Service Representative plays a critical role in delivering exceptional support and service to a diverse customer base across the United States. This position requires effective communication in both English and a second language to address customer inquiries, resolve issues, and provide accurate information about products and services. The representative will serve as a primary point of contact, ensuring customer satisfaction by handling requests promptly and professionally. By understanding customer needs and providing tailored solutions, the role contributes directly to customer retention and brand loyalty. Additionally, the representative will collaborate with internal teams to escalate complex issues and improve overall service quality. Minimum Qualifications: Fluency in English and at least one additional language commonly spoken in the United States. High school diploma or equivalent. Proven experience in a customer service role, preferably in a bilingual capacity. Strong verbal and written communication skills in both languages. Basic computer proficiency, including experience with CRM software and Microsoft Office. Preferred Qualifications: Associate's or Bachelor's degree in Communications, Business, or a related field. Experience working in a call center or customer support environment. Familiarity with the company's industry or product line. Additional language skills beyond the required two languages. Training or certification in customer service or conflict resolution. Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, or chat in both English and the second language. Assist customers with product information, order processing, billing questions, and technical support as needed. Identify and resolve customer issues by troubleshooting problems and providing appropriate solutions or escalating when necessary. Maintain accurate and detailed records of customer interactions and transactions in the company's CRM system. Collaborate with team members and other departments to ensure consistent and high-quality customer service delivery. Skills: The required bilingual communication skills enable the representative to effectively engage with customers from diverse linguistic backgrounds, ensuring clear understanding and resolution of their needs. Strong interpersonal and problem-solving skills are essential for managing challenging situations and delivering positive outcomes. Proficiency with CRM software and other digital tools allows for efficient tracking and management of customer interactions. Preferred skills such as additional language abilities and industry knowledge enhance the representative's capacity to provide specialized support and contribute to continuous service improvement. Overall, these skills combine to create a responsive, empathetic, and knowledgeable customer service experience that fosters trust and satisfaction.

As a Call Center Representative, you are responsible for making warm calls to potential customers, providing excellent customer service, and promoting our products or services. This is a great opportunity for individuals with strong communication and Call Center, Representative, Sales, Retail, Manufacturing, Skills

FULL-TIME Full-time ABOUT US Celebrating over 40 years as an industry leader, 24 Hour Fitness is committed to creating a healthier, happier world through fitness with over 270 clubs in 11 states nationwide. We provide a welcoming and inclusive environment, with thousands of square feet of premium strength and cardio equipment, turf zones, free weights, functional training areas, and more. Studio and cycle classes, personal training, and innovative digital and virtual offerings are all available options to keep our member's minds and bodies fit. Join us in creating a healthy happier world by changing lives through fitness! JOB SUMMARY As a Call Center Representative, you are responsible for making warm calls to potential customers, providing excellent customer service, and promoting our products or services. This is a great opportunity for individuals with strong communication and sales skills to thrive in a fast-paced and rewarding environment. ESSENTIAL DUTIES & RESPONSIBILITIES Make outbound calls to potential customers using the provided lead Engage customers in conversation to understand their needs and preference Present and promote our products or services over the phone Provide accurate information and answer customer inquiries Use effective communication and negotiation skills to close sales Update customer records in the sales software (e.g., Salesforce) Meet or exceed sales targets consistently Collaborate with team members to achieve call center goals QUALIFICATIONS Required Knowledge, Skills & Abilities Excellent communication and interpersonal skills Strong sales aptitude with the ability to persuade and influence other Ability to work well under pressure in a fast-paced environment Detail-oriented with good organizational skills High school diploma or equivalent Preferred Knowledge, Skills & Abilities Prior experience in the fitness or retail industry preferred. Knowledge of Membership System software preferred. Previous experience in telemarketing, inside sales, or outbound calling is preferred Physical Demands/ Environmental Conditions * Able to work 8-hour shifts Travel Requirement * Work from central location BENEFITS AT 24 In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups that you can connect with to participate in community events both in-person and virtually. DISCLAIMER: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. Salary range will vary based on geography of the applicant. Pay Range for Los Angeles, Orange County and Seattle: $27,600.00-$34,500.00 (Exempt), $13.27-$16.59 (Non-Exempt) Pay Range for Bay Area (California) & New York City (incl. New Jersey): $28,800.00-$36,000.00 (Exempt), $13.85-$17.31 (Non-Exempt) Pay Range for San Diego & Carlsbad (California) and all other locations: $25,920.00-$32,400.00 (Exempt), $12.46-$15.58 (Non-Exempt) FUNCTIONAL GROUP Sales

Lead. Empower. Build. Invest. Adapt. That's the Central way. Join us in investing time, attention, and energy into the communities in which we live and serve. Come grow with us and we will empower you to find your career within the finance world! We are adding a Customer Contact Center (Call Center) Representative to our team. No banking experience required! Many team members successfully transitioned from non-banking roles such as cashiering/retail roles, teaching, CNAs, administrative/office workers, and more! An attention to detail, knack for problem solving, and friendly customer service attitude required. We provide the training and tools for the rest. Perks Paid leave including vacation, personal, sick Paid holidays Paid volunteer time Health Insurance Dental, vision, cancer, short-term disability, long-term disability, etc. Access to our employee assistance program 401K & Generous Match (subject to eligibility requirements) Anticipated Schedule Must be able to work until 7:00 PM and have Saturday availability (schedules rotate to include Saturday shifts and 7 PM closing shifts). Most shifts average around 8 hours. Operating hours: Monday - Friday 8:00 AM - 7:00 PM Saturday 8:00 AM - 4:00 PM Shift differential provided for Saturday hours! Day to Day Represent Your Team: As a primary contact for the Customer Contact Center, you assist others through video, phone, and chat messages. You redirect or route calls, escalating bigger issues. You ask questions and actively listen. You know when to recommend bank products and/or services to further fulfill customers' needs. Be a Busy Bee: The productive kind. Deposit funds and process mobile deposits. Assist with withdrawals, handle loan payments, transfer money from account to account, and more! No day is alike and that's where you thrive. Balance it Out: An electronic cash drawer that is. You balance your drawer throughout the day and at shift's end. Your accuracy in handling money is essential. Be a Key Contributor: You smash your team's goals all while providing outstanding customer service and ensuring all policy and procedures are followed. Outsmart Fraudsters: You protect our customers by not only identifying their needs but by identifying them first and acting as the bank's first line of defense to combat these tricksters. Throw a Flag: You recognize unusual account activity and are quick on your toes when it occurs. Account flag? You saw it. Delinquent loans? You are on it. Bring the Positivity: Most importantly, the way you handle any task with a positive attitude and a smile is the added cherry on top. About Us A Solid Foundation: Founded in 1884 with one branch, we recently celebrated 140 years in business/banking. We have successfully navigated the Great Depression, Great Recession, and everything in-between. Growth: We now operate and serve 30+ locations throughout Kansas and Nebraska. Values: Being family-owned is in the roots. With each employee, the family tree grows. Investments: It is a tradition to give back to our communities by donating to food banks, seeking volunteer opportunities, and matching funds to various charitable causes (to name a few). Adaption: We expanded our services to offer mortgages, trust/wealth management services, consumer lending, and most recently digital investing. Employee Focus: Our in-person trainings on a variety of banking topics promote knowledge and growth. We also strive to promote from within. We see knowledge as an interest-free earning. Banking jokes are also offered free of charge. Added Fun: Our annual spirit week, company events, and random competitions show we are not your stereotypical bank. Just ask our Fun Committee. Bankers know how to have fun! Next Steps If you are ready to meet your career match, head on over to centralnational.com/careers and complete a quick application. If your qualifications match up, a member of our HR team will be in touch with you to discuss the next steps. Equal Opportunity Employer/Veterans/Disabled

Allen County Job Descriptions COURT SERVICES REPRESENTATIVE Department: Superior Court - Family Relations Division FLSA Status: Nonexempt Classification/Level: B4 Date Last Reviewed: 5/2023 Under the direction of the Administrator of CHINS, the Court Services Representative is responsible for facilitating, scheduling, and executing essential functions of the Family Relations Division, in particular the intake and resolution of domestic relations, adoption and Children in Need of Services (CHINS) abuse/neglect cases. This position is covered under the Superior Court Employee Handbook. This is an employee-at-will position. ESSENTIAL FUNCTIONS: Responsible for receiving pleadings and issuing court orders as authorized by the Judge on domestic relations and adoption cases. Reviews adoption cases for accuracy and completeness of paperwork to ensure that files are ready for final hearing. Enters orders related to cases filed in the Family Relations Division, including findings, notices, letters and related correspondence into statewide software applications. Responsible for conducting abuse and neglect case facilitations in compliance with local trial rules and in coordination with initial and dispositional hearing schedules. Coordinates Alternative Dispute Resolution services in Domestic Relations cases, including the development and maintenance of the court's civil arbitration program. Coordinates self-represented litigant services in Domestic Relations cases, including operational coordination of the court's self-represented litigant clinic. Assists in scheduling dependency/domestic relations and adoption cases for three judicial officers. Prepares memos, letters, statistical reports and other department correspondence. Responsible for assisting the public, answering telephones and returning calls, performing scheduling tasks, and accessing court case files. Coordinates the court's Mental Health Track, Family Court Project and other court improvement programs. Participates in special events that contribute toward public awareness of and utilization of Court services, including Adoption Day, pro se days, mediation days, CLE training and Conference on Youth. Performs all other duties as assigned, including overtime as required. REQUIREMENTS: High School Diploma or GED with specialized training beyond High School in Paralegal or Criminal Justice Fields and more than one year of court related experience Ability to pass applicable Indiana Supreme Court and case management certifications in order to use INCite, Odyssey, and Quest Case Management Systems Familiarity with intake of pleadings and issuance of notices, pleading and certain court orders in order to assist litigants and attorneys with the filing and processing of accurate pleadings Familiarity with Indiana Code Title 31/CHINS, adoption, paternity, dissolution and child support, as well as court policies and procedures governing domestic relations filings REQUIREMENTS: (continued) Understanding of federal, state, and local trial rules and statutes governing CHINS and domestic relations case processing and scheduling Strong computer skills with the ability to use Microsoft Office and other job related software Ability to use computer, court recording equipment, copier, scanner, fax and other job related equipment Familiarity with electronic document production and filing techniques Ability to type at least 40 WPM DIFFICULTY OF WORK: The Court Services Representative performs work that is moderately complex when receiving pleadings and issuing court orders as authorized by the judge. Understanding of court policies, procedures and federal and state statutes related to CHINS, domestic relations and adoption cases in order to review cases for accuracy and completeness of paperwork. RESPONSIBILITY: The Court Services Representative performs work that requires some analysis and judgment when conducting abuse and neglect case facilitations and reviewing domestic relations cases. Errors in work are not immediately apparent, but are revealed through adverse effects on subsequent operations. PERSONAL WORK RELATIONSHIPS: The Court Services Representative maintains frequent contact with other County employees, personnel from related government and social agencies, and members of the general public when facilitating, scheduling and executing essential functions of the Family Relations Division. WORKING CONDITIONS: The Court Services Representative works in and out of an office setting with frequent sitting and the ability to move about freely. Frequent lifting of up to forty pounds and some bending, pushing/pulling loads, reaching overhead and kneeling is required. Frequent mental/visual effort and detailed inspection exist and very frequent typing, attention to detail, monitoring of equipment and proofreading is to be expected. SUPERVISION: None LICENSING: None IMMEDIATE SUPERVISOR: Administrator of CHINS HOURS: 8:00 am - 4:30 pm; 37.5 hours/week; overtime as required EEO CATEGORY: 0106 WORKERS'S COMP CODE: 8820

As a Customer Care Agent, you will respond to and resolve customer inquiries received through various channels, including telephone and digital channels, while meeting the Bank's compliance standards. Customer inquiries may be regarding account information, general questions, and technical support for digital banking products. The Customer Care Agent will handle issues regarding transfers and loan payments via phone, stop payment requests, statement requests, processing check orders, processing internal requests, and cross-selling bank products. This role is highly visible in the Bank and requires a high level of professionalism and self-awareness. JOB REQUIREMENTS * High school diploma or equivalent required * Two years of previous customer service/call center experience preferred COMPETENCIES Possess a willingness to work flexible shifts to accommodate the operating hours of department Ability to listen and identify the needs and wants of a customer as well as making quick decisions independently Possess knowledge of various functions of the bank and where to find answers or information Ability to multi-task and change focus quickly without being stressed or overwhelmed Ability to be self-motivated, self-driven, self-sufficient, and results oriented with minimal management oversight or supervision Possess a strong attention to detail Possess proficient computer skills and familiarity with most Microsoft Office applications Possess a superior knowledge of bank products and services while delivering with professional presentation, explanation and selling of products and services, and match to customer needs Ability to read and comprehend documents such as policy and procedure DUTIES AND RESPONSIBILITIES Respond to incoming calls via the telephone or digital channel Provide a resolution to inquiries, concerns and technical issues Process new online account openings Conduct customer and bank transactions with accuracy, efficiency, and professionalism, meeting the high-quality service delivery standards of the bank Actively sell and cross-sell bank products Act as a spokesperson for new promotions and product introductions Identify sales and retention opportunities based on the customer's needs Implement research strategies as needed Protect all customer and Bank information at all times, adhering to customer privacy and information security policy. Maintain compliance with regulations and bank policies and procedures, including the Bank Secrecy Act (BSA) and the Office of Foreign Assets Control (OFAC) requirements Actively support the ongoing development of a culturally diverse workforce Complete other duties as assigned as determined by management to be reasonable and beneficial PHYSICAL REQUIREMENTS This position operates in a professional office environment. You will be stationary at a workstation, frequently operating a computer and a telephone. While performing the duties of this job, the employee is regularly required to communicate effectively with customers, vendors, management, and employees. Regular use of a telephone and email for communication is essential. Must be able to accurately gather and process verbal and written information and properly prepare or inspect documents. Good manual dexterity is needed for the frequent use of common office equipment, such as computer terminals, calculators, copiers and telephones.

Check Into Cash is currently seeking a motivated Customer Service Representative to join our team. We are seeking a customer-focused individual that will succeed in a fast paced work environment. You will be responsible for developing and maintaining Customer Service, Customer, Representative, Retail

I can be myself at work.You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniquenessand were committed to fostering Client Service, Representative, Retail, Client

RESUME MUST BE ATTACHED TO BE CONSIDERED The Service Rep 4 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function. The overall objective is to analyze the best course of action to resolve client issues. Responsibilities: Assist with evaluating and resolving service inquiries from clients across different platforms Effectively use various computer systems to complete assigned tasks and address account inquiries Develop and maintain working knowledge of specific groups of Citi products and services Analyze and identify potential risks and identify solutions that meet client needs Complete assigned tasks in an accurate and efficient manner Solve disputes and retain clients, while minimizing operating loss, through adherence to established rules and regulations Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 1-3 years' work experience in a related role Proficient in Microsoft Office and Windows Operating Systems Demonstrated experience solving customer service inquiries Effective verbal and written communication skills Ability to work in a fast pace environment Excellent technical and data entry skills, including the utilization of a 10-key touchpad Proven ability to navigate multiple systems and customer service platforms concurrently Education: * High School diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. RESUME MUST BE ATTACHED FOR CONSIDERATION! This position will be in call center on phones. #CustomerSupport * ----------------------------------------------------- Job Family Group: Customer Service * ----------------------------------------------------- Job Family: Service * ----------------------------------------------------- Time Type: Full time * ----------------------------------------------------- Primary Location: San Antonio Texas United States * ----------------------------------------------------- Primary Location Full Time Salary Range: $41,600.00 - $53,600.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. * ----------------------------------------------------- Most Relevant Skills Please see the requirements listed above. * ----------------------------------------------------- Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. * ----------------------------------------------------- Anticipated Posting Close Date: Jan 27, 2026 * ----------------------------------------------------- Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

**RESUME MUST BE ATTACHED TO BE CONSIDERED** The Service Rep 4 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function. The overall objective is to analyze the best course of action to resolve client issues. **Responsibilities:** + Assist with evaluating and resolving service inquiries from clients across different platforms + Effectively use various computer systems to complete assigned tasks and address account inquiries + Develop and maintain working knowledge of specific groups of Citi products and services + Analyze and identify potential risks and identify solutions that meet client needs + Complete assigned tasks in an accurate and efficient manner + Solve disputes and retain clients, while minimizing operating loss, through adherence to established rules and regulations + Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Qualifications:** + 1-3 years' work experience in a related role + Proficient in Microsoft Office and Windows Operating Systems + Demonstrated experience solving customer service inquiries + Effective verbal and written communication skills + Ability to work in a fast pace environment + Excellent technical and data entry skills, including the utilization of a 10-key touchpad + Proven ability to navigate multiple systems and customer service platforms concurrently **Education:** + High School diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. RESUME MUST BE ATTACHED FOR CONSIDERATION! This position will be in call center on phones. **\#CustomerSupport** ------------------------------------------------------ **Job Family Group:** Customer Service ------------------------------------------------------ **Job Family:** Service ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** San Antonio Texas United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $41,600.00 - $53,600.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ **Anticipated Posting Close Date:** Jan 27, 2026 ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._ _View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Recognizes and meets customer expectations of service and professionalism and creates a high level of customer satisfaction and trust. Continually display a courteous and helpful level of enthusiasm, and service knowledge with customers. The summary of duties include, but are not limited to, performing all deposit account services such as taking deposits, withdrawals, opening new accounts, and placing account holds. The CSR 3 is also responsible for cross selling and referring all deposit and loan products as well as up streaming loans and other products for approval. PRINCIPAL DUTIES AND RESPONSIBILITIES Recognizes and addresses customers by name. Listens carefully to customer requests, comments, or complaints and responds appropriately in accordance with CBTx procedures. Is responsible for comprehensive, prompt, and efficient customer transactions. Performs a variety of customer service transactions on a daily basis such as account holds, stop payments, direct deposits and check confirmation. Cross-markets and promotes other CBTx products and services such as loans, IRA's, CD's, and safe deposit boxes. Up streams loans for approval. Open new accounts (personal or commercial) DDA, savings, CD's, IRA's, and safe deposit boxes. Also will review and approve/decline NSF in accordance with CBTx policy and procedures. Provides extensive personalized service to depositors with specific or special banking needs including: personal banking account advice, suggestions for account resolution; researches customer inquiries; provides customers with account information and updates as requested. Counts, checks, and packages coins and currency. Cashes checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters transactions into computer records. Maintains cash supply within prescribed limits, orders cash when necessary, prepares cash transfer slips and counts incoming cash. Balances cash drawer at the end of the shift and compares totaled amounts to electronic journal on DCI. Reports and discrepancies to his or her supervisor as necessary. Places hold on accounts for uncollected funds and prepare CBTx Notice of Delayed Availability in accordance with CBTx procedures. Balances and loads ATM when necessary. Receives mortgage, consumer loan, and other payments, inspects negotiable instruments and cash offered for payment and ensures the payments match balances due, enters payments received into CBTx computer records and generates customer receipts. Provides guidance to CSR-1's and 2's as to proper use of DCI Teller, iCore features and functions, night depository contracts, and interpretation of CBTx policies and procedures. Performs bank by mail and night deposit functions where available. Participates as a volunteer in community and non-profit activities. Other duties as assigned.

The Client Services Representative, Core Tax Services is responsible for assisting the Core Tax Services team in servicing all clients to include organizing, coordinating and processing accounts payable data for clients utilizing a cloud-based accounts payable program that integrates to accounting programs such as QuickBooks as well as completing bookkeeping on basic accounting tasks utilizing client records. This position also performs administrative duties that support the tax department processes and procedures. Job Duties: Meets internal deadlines to match the client expectations for timely delivery of service and ensures client data is collected and processed in a timely manner to comply with payment deadlines and filing requirements Responds to client requests regarding matters related to meetings and general correspondence Accounts for required client engagement documents and required consents Coordinates all physical correspondence to all clients or team members as needed Processes vendor payments efficiently, accurately, and consistently with procedures established Collects Form W-9s for client vendors and assists in preparing and filing of Form 1096, Form 1098 and Form 1099 at year end Maintains files on the BDO Global Portal and shared drive in an organized and consistent manner Provides client and team administrative support, as needed Coordinates software/platform training for team and new hires Research public information Other duties as required Supervisor Responsibilities * N/A Qualifications, Knowledge, Skills, and Abilities: Education: * High School Diploma, required * Associate or Bachelor's degree in Accounting or Finance, preferred Experience: * Five (5) or more years accounts payable processing and bookkeeping experience, required * Experience in a professional services firm, preferred Software: * Advanced level of proficiency in Microsoft Office Suite, required * Advanced proficiency in QuickBooks, preferred Other Knowledge, Skills & Abilities: Ability to work in a deadline driven environment and handle multiple projects/tasks with an attention to detail Ability to successfully multi-task while working independently or in coordination with other professionals Understands and maintains the confidentiality of all information Excellent interpersonal skills with the ability to relate with diverse personalities in a tactful and mature manner Excellent written and verbal communication skills Ability to respond tactfully and professionally in high demand situations Takes ownership of work and completes tasks in a timely manner Ability to prioritize and meet both client and departmental demands Ability to check their own work to eliminate errors and rework Follows procedures and communicates issues and status to multiple supervisors Ability to efficiently process data using strong technology skills

Your Opportunity Customer Service Representative (Bilingual) Titlemax Lewisville, TX As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right when they need it the most. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences. Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you'll be offered hands-on training, coaching, and development as we invest in your long-term success. If you're looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on! What We Offer Compensation The hourly wage for the position is $14.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational Reimbursement Program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What You'll Do - Essential Duties and Responsibilities Connect with customers to cultivate lasting relationships that drive repeat business. Review, validate, and process customer transactions with accuracy. Maximize customer success by offering personalized financial services that fit their lifestyle. Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system. Build new business by completing daily call campaigns. Assist in customer account management and collections by accepting payments and managing customer appointments. Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events. Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed. Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations. Engage in ongoing training and stay current on product and process changes. Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week. Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. What We're Looking For - Qualifications and Skills A high school diploma or equivalent. Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues. Meticulous attention to detail and ability to accurately enter data. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Experience in check cashing, document verification, and/or money order processing. Prior cash handling, cash drawer/vault management experience. Bilingual (English/Spanish) is a required for certain locations. Workplace Awards & Recognition We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose The Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the "Company") uses artificial intelligence ("AI") tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer. #INDMGR

Your Opportunity Customer Service Representative (Bilingual) Speedy Cash Mesquite, TX As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right when they need it the most. You'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences. Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you'll be offered hands-on training, coaching, and development as we invest in your long-term success. If you're looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on! What We Offer Compensation The hourly wage for the position is $14.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational Reimbursement Program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. A relaxed, business casual dress code that includes jeans and sneakers! Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What You'll Do - Essential Duties and Responsibilities Connect with customers to cultivate lasting relationships that drive repeat business. Review, validate, and process customer transactions with accuracy. Maximize customer success by offering personalized financial services that fit their lifestyle. Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system. Build new business by completing daily call campaigns. Assist in customer account management and collections by accepting payments and managing customer appointments. Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events. Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed. Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations. Engage in ongoing training and stay current on product and process changes. Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week. Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. What We're Looking For - Qualifications and Skills A high school diploma or equivalent. Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues. Meticulous attention to detail and ability to accurately enter data. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Experience in check cashing, document verification, and/or money order processing. Prior cash handling, cash drawer/vault management experience. Bilingual (English/Spanish) is a plus and may be required for certain locations. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Workplace Awards & Recognition We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose The Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'd thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer. #INDMGR

Assist with evaluating and resolving service inquiries from clients across different platforms. Effectively use various computer systems to complete assigned tasks and address account inquiries. Develop and maintain working knowledge of specific grou Customer Service Specialist, Customer Service, Specialist, Retail, Banking, Skills

Pay: $16.50 per hour Job Type: Full-Time. Do you perform well under pressure and love interacting with customers over the phone? Join our team as a Customer Experience Representative and be a vital part of our commitment to delivering top-notch custo Customer Experience, Representative, Experience, Customer, Retail, Banking

Provides prompt, efficient, and friendly service. Responsible for any combination of the following transactions: check cashing; deposits; withdrawals; consumer, real estate, and commercial loan payments; money order and check sales; traveler's checks Representative, Processing, Deposit, Payment, Service, Retail, Banking

Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. As a Client Relationship Specialist (CRS), you have the opportunity to bring your passion for customer service to a role and a firm that will champion your growth in the financial services industry. You'll play a critical role in the operational success of this local Schwab branch, under the guidance of your Client Relationship Manager and Branch Manager, both of whom you will assist to help deliver an unparalleled client experience. Development and growth are at the core of this role. In the Branch Network at Schwab, you have both a clear growth path as well as endless opportunities to challenge yourself and deepen your expertise. Although licensing isn't required for the role, Schwab will support you to become licensed in the Series 7 and 63/66 if that is in line with your career goals. If you are looking for a step into the financial services industry that allows you to work with clients, expand your knowledge, and build a life-long career, this may be the opportunity for you. To read more about our client offerings visit: Charles Schwab - Investor Services What you have Required Qualifications: 1+ years of Client/Customer Service experience Preferred Qualifications: Previous experience in Financial Services/Wealth Management and/or closely related industry. While licensing is preferred, it is not required for this role, Charles Schwab will support employees in this role in obtaining and/or holding the Series 7 and 63/66 licenses Ability to handle client needs with tact and diplomacy Outstanding written and oral communication skills Experience working independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously Ability to build and maintain good cross-enterprise working relationships Basic understanding of brokerage regulations and rules that govern client accounts May be asked to become a Notary What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance

Customer Service Representative Work for a company where employees make the difference and opportunity awaits! Something is happening at Citizens State Bank (of Cadott, Chippewa, Cornell, Stanley, Prentice & Stratford), employees are accomplishing things never thought possible! Our Customer Service Representative position is vital to our company! Customer Service Representatives are the face of the company, helping customers with processing transactions and opening accounts, while also looking for opportunities to better help them achieve their dreams! Our mission of “relationships built on trust” starts with our CSRs and the impact that they make on our customers. Development and advancement programs available to grow career and earning potential. Citizens State Bank is looking for talented, motivated, sales-oriented individuals to join our team. We are looking for individuals interested in working for a company that values employee development, goals, accountability, results, reward and recognition, and growth! Come challenge yourself at Citizens State Bank. Qualified applicants will have an aptitude for helping people through positive interaction and the ability to recommend solutions. Does this sound like you? Apply today! About Citizens State Bank: At Citizens State Bank, employees are our most important asset. We value employee input and ideas and partner to help our employees develop and flourish. Citizens State Bank is a well-established $140 million-dollar community bank impacting the communities of Cadott, Chippewa Falls, and Cornell. At Citizens State Bank, you receive competitive wages and benefits: 401K program with match and elective contribution options and an employer sponsored profit sharing Over 15 days of PTO in your first year with a progressive scale as your longevity grows Health (with a near site clinic), dental, and vision benefits 100% employer paid Long-term disability, short-term disability, life insurance, AD&D, and an EAP Health Savings options Voluntary Accident Plans