Manager, Learning & Development jobs at The Bonadio Group - 114 jobs

Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements. Resolve variety of high impact problems/ Vice President, Angular, Full Stack Developer, Developer, Full Stack, President, Technology, Banking

Lead the design, development, and implementation of robust, scalable, and high-performance applications and services primarily in Java and Python. Utilize Python for scripting, automation, data processing, machine learning integration, and API develo Python Developer, Technical, Vice President, Java, Python, Lead Developer, Technology, Banking

About the Role: Grade Level (for internal use): 10 automotive Mastermind is experiencing significant growth within our Commercial Organization in 2025. We're seeking a dedicated Commercial Enablement Manager to ensure our client-facing teams across multiple verticals are equipped for success with robust, high-touch onboarding and continuous development. This role is pivotal in shaping the performance and consistency of our Commercial Organization by establishing scalable frameworks, materials, templates, and standards for training, evaluating, and supporting our teams. This is a 100% remote position that requires regular domestic travel to conduct in-person training. The Role: We are seeking a Commercial Enablement Manager to enhance the performance of our client-facing teams. This role blends strategy, content, and coaching to ensure our Commercial organization is equipped to deliver consistent, high-quality customer experiences that fuel growth and retention. Beyond product and process training, you will design and deliver programs that strengthen sales methodology, consultative skills, and customer engagement techniques. From teaching our teams how to structure conversations (e.g., Challenger-style) to building confidence in objection handling, storytelling, and negotiation, you will raise the bar for how we sell. This role reports to the Director of Commercial Enablement and will have a significant influence on shaping how we enable, measure, and continuously improve performance across the Commercial org. What You'll Do: Design and deliver ongoing enablement programs that close skill gaps, reinforce playbooks, and strengthen execution in the field. Embed a modern sales methodology (e.g., Challenger, MEDDICC, SPIN, or a hybrid approach) across our Commercial org, ensuring consistent language, frameworks, and execution. Deliver soft skills training that improves discovery, active listening, storytelling, negotiation, and executive presence. Partner with Product and Product Marketing to translate launches into training and readiness that are clear, actionable, and measurable. Build and maintain a library of scalable enablement assets (playbooks, frameworks, videos, LMS courses, templates). Facilitate live training sessions, workshops, and coaching sessions - both virtual and in-person - that are practical, engaging, and high-impact. Partner with Commercial leadership to identify performance gaps through data and feedback, then design targeted interventions to address these gaps. Track, measure, and report on program impact and enablement KPIs (adoption, proficiency, performance lift). Co-host large-scale events, including sales kickoffs, quarterly enablement sessions, and manager summits. What You Bring: 5+ years of experience in Sales Enablement, Sales Training, or a high-performing Commercial role (Sales, BDR, Customer Success). Experience implementing, coaching, and measuring a sales methodology (Challenger, MEDDICC, SPIN, or similar). Strong facilitation and coaching skills - confident leading workshops, role plays, and one-on-one development conversations. Proven ability to design clear, simple, and reusable training assets that drive adoption. Excellent organizational skills and the ability to prioritize in a fast-paced environment. Experience working cross-functionally with leaders across Sales, Product, and Marketing. Bonus points for: Experience in SaaS or automotive technology Content creation or video production skills Familiarity with LMS or enablement platforms Why Join Us: Make an immediate impact by shaping how a rapidly growing Commercial org learns, sells, and succeeds. Be the driving force in embedding sales methodology and raising the bar for soft skills across the team. Work in a fast-paced, innovative environment where your ideas directly influence results. Be part of a culture that values collaboration, accountability, and growth. Flexibility: This role is remote-first, with domestic travel to team events and training sessions. About automotive Mastermind: Who we are: Founded in 2012, automotive Mastermind is a leading provider of predictive analytics and marketing automation solutions for the automotive industry and believes that technology can transform data, revealing key customer insights to accurately predict automotive sales. Through its proprietary automated sales and marketing platform, Mastermind, the company empowers dealers to close more deals by predicting future buyers and consistently marketing to them. automotive Mastermind is headquartered in New York City. For more information, visit automotivemastermind.com. At automotive Mastermind, we thrive on high energy at high speed. We're an organization in hyper-growth mode and have a fast-paced culture to match. Our highly engaged teams feel passionately about both our product and our people. This passion is what continues to motivate and challenge our teams to be best-in-class. Our cultural values of “Drive” and “Help” have been at the core of what we do, and how we have built our culture through the years. This cultural framework inspires a passion for success while collaborating to win. What we do: Through our proprietary automated sales and marketing platform, Mastermind, we empower dealers to close more deals by predicting future buyers and consistently marketing to them. In short, we help automotive dealerships generate success in their loyalty, service, and conquest portfolios through a combination of turnkey predictive analytics, proactive marketing, and dedicated consultative services. What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: ***************************************** Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to ************************. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: *************************** and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster **************************************************************** describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - ******************************************************************************************** ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)

Capital One's Customer Channels Performance Solutions (CCPS) Learning & Development (L&D) team is seeking a dynamic manager to lead a team of Instructional Designers that design a diverse set of learning experiences to support operations associates. This role will partner closely with business leaders and Lines of Business stakeholders to create custom learning strategies. They will empower their team to analyze learning needs, design and develop blended and self-guided learning solutions, measure and report on learning effectiveness, and support the larger Instructional Design team to build the future of learning. We are focused on delivering memorable, engaging learning experiences to our associates that drive performance and achieve business objectives, as well as providing exceptional service to our Lines of Business stakeholders. The ideal candidate for this role is a/an: + **Expert in Adult Learning:** Has expertise in adult learning theory, cognitive science, and other evidence-based learning fields. Brings a passion for staying on top of the latest research developments, tools, and technologies in the field and can use these insights to drive a strategic vision for their team. + **Strategic, Consultative Learning Partner:** Cultivates strong relationships in a matrixed environment with senior leaders, business partners, and L&D peers. Acts as a trusted advisor to foster collaboration and drive strategic alignment on learning solutions. Thinks holistically and solves problems systemically, balancing long-term learning vision for agent performance with operational excellence. + **Experienced People Manager** **:** Has a proven track record of leading and developing teams of instructional designers and creative specialists. Passionate about coaching and mentoring direct reports to build best-in-class learning experiences, as well as fostering and contributing to an overarching culture of continuous improvement. + **Data-driven Problem Solver:** Has high business acumen and learning agility. Uses feedback, data, industry trends, and insights to distill problem statements and drive decisions that align to business needs. Can work backwards from business problems and performance goals to advance aligned and impactful learning solutions. **This is a visible role with the ability to impact change across the company and drive how learning is built and delivered at Capital One. Core responsibilities include:** **Adult Learning Leadership** + Collaborate with other ID and learning leaders to establish processes, norms, and best practices that support learning design excellence, effective capacity planning, workload delegation, and resource prioritization. + Keep abreast of learning tech and design trends, empowering your team to craft innovative, high quality learning solutions that accommodate diverse learning needs and resonate with learners. **Strategic Consultation & Partnership** + Consult and partner with L&D peers, key business stakeholders, and Lines of Business leaders to strategize an annual learning agenda and build innovative performance solutions. + Establish and maintain relationships with business partners and stakeholders, serving as a trusted advisor to build learning solutions that balance urgency with quality and ensure operations associates are well prepared to perform their job and support our customers. + Be in sync with business cycles and dynamics to anticipate learning needs, make informed decisions, and provide proactive recommendations that help leaders plan for what their workforce and performance needs will be in the current and future state. + Work with other learning leaders to identify opportunities for team efficiencies throughout the learning design process or by leveraging existing materials. **People Management** + Run a well-managed team to deliver exceptional learning experiences with consideration for project scope, timelines, and business constraints. + Coach and develop a team to be high performing learning professionals that follow quality standards, elevate the standard for learning solutions, and deliver results at the speed of business. **Data-driven Problem Solving** + Leverage data, business insights, industry trends, and input from Lines of Business stakeholders to ask strategic questions and recommend future learning strategies. + Use structured problem solving techniques to ensure we are solving the right learning challenges, at the right time, with the right solutions. + Distill and translate learning insights into clear, business-relevant narratives and impactful storytelling. **Here is what you will need to be successful:** + Exceptional consultative and stakeholder engagement skills to understand business needs, facilitate robust discussions, make recommendations to internal clients, and translate data and insights into effective learning solutions. + Demonstrated history of leading and managing a team of instructional designers and creative specialists, building a vision and roadmap for the team. + Extensive expertise of adult learning best practice and innovations to inform the future of learning at Capital One. + High-level of initiative, ownership, problem solving, and a solutions-oriented mindset. + Demonstrated success collaborating with other L&D professionals to optimize processes, drive efficiencies, and adopt best practices and industry standards. + Strong written and verbal communication, with the ability to influence stakeholders, peers, and associates at all levels. + Ability to manage ambiguity, lead through change, and deliver in a fast paced, matrixed environment. **Location: This role is hybrid, where you will be expected to spend 3 days per week working in office and the remainder of the week working virtually.** **Basic Qualifications** **:** + High School Diploma, GED, or equivalent certification + At least 5 years of people leadership experience + At least 3 years of experience in instructional design or instructional development + At least 3 years of experience in instructional design methodology (such as ADDIE, SAM, AGILE, etc.) + At least 2 years of experience using Microsoft Office or Google Suite **Preferred Qualifications** **:** + Bachelor's degree + 6+ years of people leadership experience managing a group of learning professionals + 4+ years of experience in instructional design or instructional development + 4+ years of experience in instructional design methodology (such as ADDIE, SAM, AGILE, etc.) **At this time, Capital One will not sponsor a new applicant for employment authorization for this position.** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $122,100 - $139,400 for Learning Manager McLean, VA: $134,400 - $153,300 for Learning Manager Plano, TX: $122,100 - $139,400 for Learning Manager Richmond, VA: $122,100 - $139,400 for Learning Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

**Why USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. **The Opportunity** As a dedicated **Manager, Learning & Development (Instructional Design Manager)** , you will manage a team in the assessment of learning needs, development, and implementation of learning solutions. Consults with clients to develop action plans to close human performance gaps and drives execution leading to positive impact on business results. Identifies development needs, definition of learning requirements, and creation of learning paths. Governs portfolio of learning solutions community in support of USAA strategies and operational plan. We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position will be based in San Antonio, TX. Relocation assistance is **not** available for this position. **What** **you'll** **do:** + Ensures the most effective instructional delivery and measurement techniques are applied and the performance objectives are met. + Ensures effective facilitation of learning discussions, learning activities, coaching and small group interactions. + Leads and teaches employees in multiple learning environments. + Diagnoses learner performance problems, resolves underlying causes and provides recommendations to improve performance. + Evaluates, leads, and coaches teams by providing feedback that leads to sound business results. + Plans, coordinates, monitors and controls Learning projects using appropriate tools and techniques, ensuring efficient and effective utilization of resources. + Accomplishes the objectives of the Learning project according to specification, on time and within budget. + Ensures the collection of data on learning program efficiency. + Collaborates with Instructional Develop on the analysis and evaluation of learning solutions. + Finds opportunities and facilitates detailed continuous improvement plans of process and program improvements. + Builds and is responsible for a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, mentor and support, performance management, and managerial activities. + Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures. **What you have:** + Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. + 6 years of progressive operational experience to include training design, development, facilitation and/or deployment. + 2 years of direct team lead, supervisory or management experience. + Advanced knowledge and experience with Microsoft Office Products (Excel, Word, PowerPoint). + Demonstrated ability to clearly communicate complex ideas and concepts to others. + Experience designing or collaborating custom learning/training programs and/or solutions. + Command of basic curriculum design and adult learning principles. + Experience and/or knowledge of needs assessment and curriculum design for diverse audiences and on a broad range of topics. + Experience and knowledge of implementing aspects of evaluation models for resolving training efficiency (i.e., Kirkpatrick Model). **What sets you apart:** + Minimum 5 years of experience in instructional design, demonstrating application of adult learning theories and instructional design models (e.g., ADDIE, Mayer's Principles of Multimedia Learning, Bloom's Taxonomy, Kirkpatrick's Four Levels of Evaluation, Knowles Adult Learning Theory, Merrill's Principles of Instruction, Gagne's Nine Events of Instruction). + Minimum 5 years of experience designing and developing eLearning using tools such as Articulate Storyline, Adobe Captivate, Zenarate, and Adobe Creative Cloud (Photoshop, Illustrator, Premiere Pro, etc.). + Minimum 5 years of experience working with Learning Management Systems (Workday Learning, SumTotal, CSOD), SCORM standards, and accessibility best practices. + Expertise in technical and structured writing methodologies (Information Mapping) to support clarity and consistency in learning content. + Proven ability to lead and coach instructional designers in both instructional design and technical execution. + Practical experience applying project management principles to learning initiatives, including scoping, scheduling, resource management, and driving timely project completion. + Strong collaboration and communication skills, with the ability to influence stakeholders and translate business needs into effective learning solutions. + Experience leveraging and adopting AI tools and technologies to enhance instructional design workflows and learning experiences. + US military experience through military service or a military spouse/domestic partner. **Compensation range:** The salary range for this position is: $93,770 - $179,240 **.** **USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).** **Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. **Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. _Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._ _USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._ **If you are an existing USAA employee, please use the internal career site in OneSource to apply.** **Please do not type your first and last name in all caps.** **_Find your purpose. Join our mission._** USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity. USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. California applicants, please review our HR CCPA - Notice at Collection (********************************************************************************************************** here. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Learning & Development (Instructional Design Manager), you will manage a team in the assessment of learning needs, development, and implementation of learning solutions. Consults with clients to develop action plans to close human performance gaps and drives execution leading to positive impact on business results. Identifies development needs, definition of learning requirements, and creation of learning paths. Governs portfolio of learning solutions community in support of USAA strategies and operational plan. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Ensures the most effective instructional delivery and measurement techniques are applied and the performance objectives are met. Ensures effective facilitation of learning discussions, learning activities, coaching and small group interactions. Leads and teaches employees in multiple learning environments. Diagnoses learner performance problems, resolves underlying causes and provides recommendations to improve performance. Evaluates, leads, and coaches teams by providing feedback that leads to sound business results. Plans, coordinates, monitors and controls Learning projects using appropriate tools and techniques, ensuring efficient and effective utilization of resources. Accomplishes the objectives of the Learning project according to specification, on time and within budget. Ensures the collection of data on learning program efficiency. Collaborates with Instructional Develop on the analysis and evaluation of learning solutions. Finds opportunities and facilitates detailed continuous improvement plans of process and program improvements. Builds and is responsible for a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, mentor and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience ) may be substituted in lieu of degree. 6 years of progressive operational experience to include training design, development, facilitation and/or deployment. 2 years of direct team lead, supervisory or management experience. Advanced knowledge and experience with Microsoft Office Products (Excel, Word, PowerPoint). Demonstrated ability to clearly communicate complex ideas and concepts to others. Experience designing or collaborating custom learning/training programs and/or solutions. Command of basic curriculum design and adult learning principles. Experience and/or knowledge of needs assessment and curriculum design for diverse audiences and on a broad range of topics. Experience and knowledge of implementing aspects of evaluation models for resolving training efficiency (i.e., Kirkpatrick Model). What sets you apart: Minimum 5 years of experience in instructional design, demonstrating application of adult learning theories and instructional design models (e.g., ADDIE, Mayer's Principles of Multimedia Learning, Bloom's Taxonomy, Kirkpatrick's Four Levels of Evaluation, Knowles Adult Learning Theory, Merrill's Principles of Instruction, Gagne's Nine Events of Instruction). Minimum 5 years of experience designing and developing eLearning using tools such as Articulate Storyline, Adobe Captivate, Zenarate, and Adobe Creative Cloud (Photoshop, Illustrator, Premiere Pro, etc.). Minimum 5 years of experience working with Learning Management Systems (Workday Learning, SumTotal, CSOD), SCORM standards, and accessibility best practices. Expertise in technical and structured writing methodologies (Information Mapping) to support clarity and consistency in learning content. Proven ability to lead and coach instructional designers in both instructional design and technical execution. Practical experience applying project management principles to learning initiatives, including scoping, scheduling, resource management, and driving timely project completion. Strong collaboration and communication skills, with the ability to influence stakeholders and translate business needs into effective learning solutions. Experience leveraging and adopting AI tools and technologies to enhance instructional design workflows and learning experiences. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Learning & Development (Instructional Design Manager), you will manage a team in the assessment of learning needs, development, and implementation of learning solutions. Consults with clients to develop action plans to close human performance gaps and drives execution leading to positive impact on business results. Identifies development needs, definition of learning requirements, and creation of learning paths. Governs portfolio of learning solutions community in support of USAA strategies and operational plan. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: * Ensures the most effective instructional delivery and measurement techniques are applied and the performance objectives are met. * Ensures effective facilitation of learning discussions, learning activities, coaching and small group interactions. * Leads and teaches employees in multiple learning environments. * Diagnoses learner performance problems, resolves underlying causes and provides recommendations to improve performance. * Evaluates, leads, and coaches teams by providing feedback that leads to sound business results. * Plans, coordinates, monitors and controls Learning projects using appropriate tools and techniques, ensuring efficient and effective utilization of resources. * Accomplishes the objectives of the Learning project according to specification, on time and within budget. * Ensures the collection of data on learning program efficiency. * Collaborates with Instructional Develop on the analysis and evaluation of learning solutions. * Finds opportunities and facilitates detailed continuous improvement plans of process and program improvements. * Builds and is responsible for a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, mentor and support, performance management, and managerial activities. * Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 6 years of progressive operational experience to include training design, development, facilitation and/or deployment. * 2 years of direct team lead, supervisory or management experience. * Advanced knowledge and experience with Microsoft Office Products (Excel, Word, PowerPoint). * Demonstrated ability to clearly communicate complex ideas and concepts to others. * Experience designing or collaborating custom learning/training programs and/or solutions. * Command of basic curriculum design and adult learning principles. * Experience and/or knowledge of needs assessment and curriculum design for diverse audiences and on a broad range of topics. * Experience and knowledge of implementing aspects of evaluation models for resolving training efficiency (i.e., Kirkpatrick Model). What sets you apart: * Minimum 5 years of experience in instructional design, demonstrating application of adult learning theories and instructional design models (e.g., ADDIE, Mayer's Principles of Multimedia Learning, Bloom's Taxonomy, Kirkpatrick's Four Levels of Evaluation, Knowles Adult Learning Theory, Merrill's Principles of Instruction, Gagne's Nine Events of Instruction). * Minimum 5 years of experience designing and developing eLearning using tools such as Articulate Storyline, Adobe Captivate, Zenarate, and Adobe Creative Cloud (Photoshop, Illustrator, Premiere Pro, etc.). * Minimum 5 years of experience working with Learning Management Systems (Workday Learning, SumTotal, CSOD), SCORM standards, and accessibility best practices. * Expertise in technical and structured writing methodologies (Information Mapping) to support clarity and consistency in learning content. * Proven ability to lead and coach instructional designers in both instructional design and technical execution. * Practical experience applying project management principles to learning initiatives, including scoping, scheduling, resource management, and driving timely project completion. * Strong collaboration and communication skills, with the ability to influence stakeholders and translate business needs into effective learning solutions. * Experience leveraging and adopting AI tools and technologies to enhance instructional design workflows and learning experiences. * US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Full time State: Virginia City: Arlington Zip Code: 22203 AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we've established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term. Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work. The Role The Senior Director, Learning & Development is responsible for designing and executing the organization's strategy to strengthen talent, leadership, and organizational performance. This role oversees management training, functional training, leadership development, onboarding, and organizational development (OD) with the goal of driving strong organizational effectiveness (OE). This role will also support enterprise-wide change management initiatives through learning programs, upskilling, and organizational design. The leader will partner with executives and business leaders to build a culture of continuous learning, guide transformation efforts, and ensure the organization is equipped with the skills, capabilities, and mindset needed to thrive in a dynamic business environment. Key Responsibilities: Strategic Leadership Develop and execute a comprehensive learning and organizational development strategy aligned to business objectives and talent priorities in support of organizational effectiveness Partner with senior leadership to assess capability gaps and organizational needs and create innovative solutions to close them Drive initiatives that strengthen organizational effectiveness, resilience, and employee engagement Learning, Training & Instructional Design Oversee the design, development, and delivery of management and functional training programs to support professional growth and operational excellence Lead instructional design strategy to ensure learning content is modern, engaging, and aligned with adult learning principles Implement digital learning platforms, blended learning solutions, and experiential programs to create innovative, effective learning experiences Establish frameworks to measure training effectiveness and learning ROI Has the ability to leverage AI for personalized learning paths, content creation, and analytics to effectively serve the organization Leadership Development Oversee leadership development programs across all levels of the organization, ensuring alignment to business strategy and succession planning needs Design and manage leadership assessment strategies, including the use of tools such as 360-degree feedback and competency-based instruments Evaluate assessment data to identify leadership potential, strengths, and development areas, and integrate insights into talent planning Manage coaching engagements as necessary Organizational Development & Effectiveness Lead OD initiatives including optimizing team effectiveness, organizational design, and performance optimization Oversee the administration and execution of organizational development programs, ensuring consistent delivery across the enterprise Develop, implement, and monitor action plans that drive organizational effectiveness and support cultural transformation Manage the design, deployment, and analysis of associate opinion/engagement surveys, translating insights into actionable strategies Build strong partnerships with business leaders to ensure learning and change initiatives are integrated with broader transformation efforts Partner with HRBPs and business leaders to improve organizational structures, processes, and ways of working that drive agility and growth Measure organizational effectiveness and implement strategies to optimize employee experience and productivity Change Management Support enterprise-wide change management initiatives to ensure successful adoption of strategic initiatives and technology through proactive change management Develop and apply change frameworks, communication plans, and stakeholder engagement strategies Build organizational change capability by training, upskilling, and equipping leaders and managers to lead through change Team Leadership & Governance Lead, mentor, and develop learning and organizational development team fostering a culture of innovation, continuous improvement, and customer-centricity within the team Oversee administration of learning platforms, systems, and processes for scalability and efficiency Establish governance, metrics, and reporting to measure learning, leadership development, organizational development, and change impact Manage budgets, vendors, and external partners to maximize organizational development and learning investments Qualifications Bachelor's degree in Human Resources, Organizational Development, Business, or related field (Master's preferred) 10+ years of progressive experience in learning, leadership development, organizational development, or change management, with at least 5 years in a senior leadership role inclusive of people management experience Proven success designing and delivering enterprise-wide L&D and OD strategies, including oversight of instructional design, leadership programs, assessment tools, and engagement initiatives Strong knowledge of adult learning principles, instructional design models, organizational effectiveness, and change management methodologies (e.g., Prosci) Excellent communication, facilitation, and stakeholder management skills Experience leading teams and building high-impact partnerships with business leaders Knowledge of Workday HCM platform is preferred Key Competencies Strategic thinking with the ability to link learning, leadership development, and organizational strategies to business outcomes Expertise in designing and leveraging leadership assessment tools to inform talent decisions Strong instructional design, facilitation, coaching, and consulting capabilities Ability to lead organizations through transformation and manage complexity with agility Data-driven mindset with experience measuring and demonstrating impact Passion for building inclusive, adaptable, and high-performing organizational cultures How AvalonBay Supports You We know that our teams are the beating heart of our success and we're committed to showing our appreciation. We offer: Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (************************************ for information. Growth based on achievement and promotion from within. Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, ‘AvalonBay's Very Best' recognition program and others!). A 20% discount on our incredible apartment homes. A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement. Additional Info AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things. AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law. For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (***********************************************************************

Learning & Development Manager (Onsite) - Baytown, TX Department: Learning & Development Classification: Exempt Grade: 13 Reporting to the VP of Human Resources, the Learning & Development Manager will lead the Learning & Development Team to support strategic initiatives and will play a key role in promoting a culture of continuous learning throughout the organization. The role is responsible for ensuring effective and responsive delivery of services to Senior Management, managers, and employees. The Learning & Development Manager serves as a strategic partner and thought leader in learning and talent development to identify, develop and execute key talent and succession initiatives and leadership development initiatives, focusing on strengthening the alignment between business priorities and organization strategy (structure, processes, systems, culture). Essential Functions & Responsibilities: E 40% Serves as a strategic partner for learning and development. Identifies training and development needs by analyzing strategic and departmental goals, objectives, job requirements, and performance metrics as determined by management. Provides appropriate solutions for training, development, and other learning initiatives, which may include: course content, resource allocation, implementation criteria. Evaluates effectiveness of training, development, and other learning initiatives using various measurement methods. E 30% Serves as key resource for Projects Committee, coordinating the successful on-time completion of large-scale training, development and other learning initiatives in conjunction with project team members, including SMEs, stakeholders, and business partners. E 10% Assists VP of Human Resources with oversight of Leadership Development initiatives. Provides background research and thought leadership to design company leadership programs and curriculum that support the organization's competency model. Establishes and communicates leadership and manager training strategy, availability, and content. Manages the Leadership Development programs at all levels of the organization. Evaluates success and continues to monitor new skills needs and adapt content and delivery methods. E 10% Assists VP of Human Resources with oversight of a Talent & Succession Management Program. Develops and implements training, learning initiatives, and processes that support career progression and succession planning and objectives aligned with HR Strategy and organizational strategies of the credit union. E 5% Researches new trends in training, development, and sales and service, and recommends program changes that will help achieve strategic and departmental goals and objectives. N 5% Performs all other duties as assigned by supervisor Performance Measurements: 1. Performs duties and responsibilities in a timely and professional manner. 2. Demonstrates excellent communication and presentation skills. 3. Demonstrates exceptional skills in training design and delivery. 4. Collaborates with various leadership stakeholders to steer overall talent development strategies 5. Communicates with VP Human Resources to advise on problems and issues impacting credit union training. 6. Demonstrates an understanding of, and follows the requirements of all regulation compliance, including but not limited to those of Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP) and Member Due Diligence (MDD) as it specifically relates to their job functions. Employee shall be trained annually in BSA/AML compliance. Knowledge and Skills: Experience Five years to eight years of similar or related experience identifying, designing, and implementing training programs and supporting the learning and development function at a manager level or similar senior level position. Experience managing the integration and maintenance of Sales and Service programs and initiatives. Experience within Learning and Organizational Development. Education Equivalent to a college degree (BS or BA in a relevant field). Interpersonal Skills A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and is usually of a personal or sensitive nature. Work may involve motivating, influencing or training others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. Other Skills Advanced communication and presentation skills required. Demonstrates mastery in training design and delivery. Advanced computer skills needed, including MS Office Applications and training content creation software. Physical Requirements While performing the duties of this job, the employee is regularly required to use hands or fingers, handle or feel; reach with hands and arms; talk and hear. The employee frequently is required to stand, walk, and sit. Specific vision abilities required of this job include close vision and ability to adjust focus. Work Environment Work is performed indoors with some potential for exposure to safety and health hazards related to electronics work. May require periodic travel. There is exposure to potentially hazardous conditions such as robbery. Employees are to receive detailed instructions and procedures to follow in order to minimize risk. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. s are not intended and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. This Job Description is not a complete statement of all duties and responsibilities comprising the position.

About Kimco Kimco Realty is the leading owner and operator of high-quality, open-air, grocery-anchored shopping centers and mixed-use properties in the United States. We are a company committed to building the future through bold innovation. We believe transformation succeeds when grounded in strong core disciplines. That's why we're seeking a strategic leader to shape our employee development approach-someone who can inspire continuous learning, support business agility, and ensure our teams are equipped with the skills that matter most. Role Overview Unless specifically contracted, resumes from recruiting agencies are not being accepted for this position. We are currently seeking a Director of Learning & Development with responsibility for designing and implementing a learning ecosystem that supports both innovation and operational excellence. This role will collaborate with HR Business Partners and business leaders to identify capability needs, deliver impactful learning experiences, and foster a culture of growth and accountability. Key Responsibilities * Strategic Leadership * Develop and execute a learning strategy aligned with the company's business priorities and transformation goals. * Balance future-focused skill building (e.g. digital fluency, innovation) with reinforcement of core disciplines (e.g., compliance, project management, customer service). * Program Design & Delivery * Create scalable learning pathways, leadership development programs, onboarding experiences, and upskilling initiatives. * Integrate modern learning modalities-digital platforms, experiential learning, coaching, and peer-to-peer knowledge sharing. * Culture & Change Enablement * Promote a growth mindset and embed learning into daily workflows. * Support change initiatives by equipping employees with the tools and mindsets to adapt and thrive. * Cross-Functional Collaboration * Partner with HR Business Partners and business leaders to align learning initiatives with workforce needs. * Coordinate with internal stakeholders and external providers to curate and deliver high-impact learning experiences. * Talent & Performance Integration * Align learning and development initiatives with performance management processes to drive measurable growth and accountability. * Partner with HR Business Partners to ensure talent development strategies are informed by performance data and business outcomes. * Use performance insights to identify skill gaps and inform learning priorities. * Ensure learning programs contribute to a culture of continuous improvement, goal alignment, and high performance. Requirements: * Bachelor's degree in Human Resources, Organizational Development, Education, or related field (Master's preferred). * 10+ years of increasing responsibility in enterprise learning and development, culminating in a leadership role. * Experience with Learning Management Systems (LMS), e-learning platforms, and HRIS integration. * Experience with Workday preferred. * Familiarity with digital learning technologies (e.g., Skillsoft, LinkedIn Learning, Cornerstone). * Expertise in training and learning principles and program design. * Strong business acumen and ability to align learning with strategic goals. * Excellent communication, stakeholder engagement, and change leadership skills. * Passion for empowering others and fostering inclusive learning cultures. * Professional certifications (CPLP, CPTD, SHRM-SCP, ATD credentials) preferred * Experience in real estate or similar industries preferred * Ability to travel up to 25% The expected salary is anticipated to be between $125,000 and $150,000. The actual compensation will be based on factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, market and business considerations and other factors permitted by law. Kimco Realty is an Equal Opportunity Employer - Veteran/Disability

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Technology Business Enablement (TBE) sits under Enterprise Platforms & Technology Business Management. The Technology Business Enablement (TBE) organization powers American Express by driving Predictability, Transparency, and Efficiency to transform how the enterprise plans, invests and operates to drive trust, competitive differentiation and speed **Enterprise Ways of Working - Enablement & Talent** The Enterprise Ways of Working Enablement & Talent team shapes how colleagues across the enterprise grow, collaborate, and deliver. We design and enable modern ways of working, learning experiences, and talent practices that help teams adapt, perform, and thrive in a rapidly changing environment. The **Director, Continuous Learning & Career Development** leads learning & development capabilities for Enterprise Technology Services (ETS) - owning the strategy, execution, and evolution of learning programs that build future-ready skills and meaningful career pathways for technologists. Reporting to the Vice President, Talent & Enablement, this leader manages a team of talent professionals and partners closely with Technology, Colleague Experience Group (CEG), and enterprise stakeholders to deliver scalable, data-driven learning experiences that align to business priorities and colleague needs. **Key Responsibilities** **Strategy & Program Leadership** + Own and evolve the ETS learning and career development strategy, ensuring strong alignment to enterprise talent priorities and future skill needs. + Govern and continuously improve core talent platforms and frameworks, including the Tech Career Framework, ETS Skills Hub, and in-band promotion processes. + Translate strategy into clear roadmaps, investment priorities, and measurable outcomes. **Learning Experience Design & Delivery** + Design and lead enterprise-impact learning initiatives, including: + Skills-based learning paths (technical, specialized, digital product & design, leadership, etc.) + Speaker series focused on applied, real-world case studies + Cohort-based learning pilots that drive accountability, mentorship, and skill application + Career enhancement programs (e.g., CAREER {fwd}, 5 , learning campaigns) + Partner with enterprise Learning & Development teams to share and scale ETS learning where appropriate. **Learning Ecosystem & Tool Management** + Oversee learning tool strategy and vendor management (e.g., Pluralsight, O'Reilly), including compliance, GenAI approvals, and platform integration. + Drive integration of learning platforms into Oracle HCM, improving accessibility, enrollment, and reporting. **Measurement, Insights & Continuous Improvement** + Establish and maintain a learning metrics dashboard to track engagement, adoption, sentiment, and business impact. + Use data and colleague insights to continuously refine programs and prioritize investment. + Clearly communicate outcomes and value to senior stakeholders. **Leadership & Partnership** + Lead, coach, and develop a high-performing team of learning and talent professionals. + Build trusted partnerships across ETS, CEG, and colleague networks. + Act as a thought partner and consultant to leaders on learning, skills, and career development. **Minimum Qualifications** + 7 years of experience in talent, learning & development, or other people-centered strategy, with demonstrated enterprise-scale impact. + Proven experience leading teams and complex, cross-functional initiatives. + Strong stakeholder management skills with the ability to influence at senior levels. + Data-driven mindset with experience defining metrics, measuring impact, and adjusting strategy. + Demonstrated ability to design scalable learning experiences aligned to evolving skill needs. + Exceptional communication, storytelling, and executive presentation skills. + Comfortable operating in a fast-paced, evolving environment with competing priorities. + Strong leadership presence with a track record of building trust, clarity, and accountability. **Preferred Qualifications** + Experience working with learning platforms, vendors, and HR systems preferred **Qualifications** Salary Range: $123,000.00 to $215,250.00 annually bonus equity (if applicable) benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Technology **Primary Location:** US-New York **Other Locations:** US-Arizona-Phoenix, US-New York-New York **Schedule** Full-time **Req ID:** 26000633

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Technology Business Enablement (TBE) sits under Enterprise Platforms & Technology Business Management. The Technology Business Enablement (TBE) organization powers American Express by driving Predictability, Transparency, and Efficiency to transform how the enterprise plans, invests and operates to drive trust, competitive differentiation and speed **Enterprise Ways of Working - Enablement & Talent** The Enterprise Ways of Working Enablement & Talent team shapes how colleagues across the enterprise grow, collaborate, and deliver. We design and enable modern ways of working, learning experiences, and talent practices that help teams adapt, perform, and thrive in a rapidly changing environment. The **Director, Continuous Learning & Career Development** leads learning & development capabilities for Enterprise Technology Services (ETS) - owning the strategy, execution, and evolution of learning programs that build future-ready skills and meaningful career pathways for technologists. Reporting to the Vice President, Talent & Enablement, this leader manages a team of talent professionals and partners closely with Technology, Colleague Experience Group (CEG), and enterprise stakeholders to deliver scalable, data-driven learning experiences that align to business priorities and colleague needs. **Key Responsibilities** **Strategy & Program Leadership** + Own and evolve the ETS learning and career development strategy, ensuring strong alignment to enterprise talent priorities and future skill needs. + Govern and continuously improve core talent platforms and frameworks, including the Tech Career Framework, ETS Skills Hub, and in-band promotion processes. + Translate strategy into clear roadmaps, investment priorities, and measurable outcomes. **Learning Experience Design & Delivery** + Design and lead enterprise-impact learning initiatives, including: + Skills-based learning paths (technical, specialized, digital product & design, leadership, etc.) + Speaker series focused on applied, real-world case studies + Cohort-based learning pilots that drive accountability, mentorship, and skill application + Career enhancement programs (e.g., CAREER {fwd}, 5 , learning campaigns) + Partner with enterprise Learning & Development teams to share and scale ETS learning where appropriate. **Learning Ecosystem & Tool Management** + Oversee learning tool strategy and vendor management (e.g., Pluralsight, O'Reilly), including compliance, GenAI approvals, and platform integration. + Drive integration of learning platforms into Oracle HCM, improving accessibility, enrollment, and reporting. **Measurement, Insights & Continuous Improvement** + Establish and maintain a learning metrics dashboard to track engagement, adoption, sentiment, and business impact. + Use data and colleague insights to continuously refine programs and prioritize investment. + Clearly communicate outcomes and value to senior stakeholders. **Leadership & Partnership** + Lead, coach, and develop a high-performing team of learning and talent professionals. + Build trusted partnerships across ETS, CEG, and colleague networks. + Act as a thought partner and consultant to leaders on learning, skills, and career development. **Minimum Qualifications** + 7 years of experience in talent, learning & development, or other people-centered strategy, with demonstrated enterprise-scale impact. + Proven experience leading teams and complex, cross-functional initiatives. + Strong stakeholder management skills with the ability to influence at senior levels. + Data-driven mindset with experience defining metrics, measuring impact, and adjusting strategy. + Demonstrated ability to design scalable learning experiences aligned to evolving skill needs. + Exceptional communication, storytelling, and executive presentation skills. + Comfortable operating in a fast-paced, evolving environment with competing priorities. + Strong leadership presence with a track record of building trust, clarity, and accountability. **Preferred Qualifications** + Experience working with learning platforms, vendors, and HR systems preferred **Qualifications** Salary Range: $123,000.00 to $215,250.00 annually bonus equity (if applicable) benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Technology **Primary Location:** US-New York **Other Locations:** US-Arizona-Phoenix, US-New York-New York **Schedule** Full-time **Req ID:** 26000633

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Technology Business Enablement (TBE) sits under Enterprise Platforms & Technology Business Management. The Technology Business Enablement (TBE) organization powers American Express by driving Predictability, Transparency, and Efficiency to transform how the enterprise plans, invests and operates to drive trust, competitive differentiation and speed Enterprise Ways of Working - Enablement & Talent The Enterprise Ways of Working Enablement & Talent team shapes how colleagues across the enterprise grow, collaborate, and deliver. We design and enable modern ways of working, learning experiences, and talent practices that help teams adapt, perform, and thrive in a rapidly changing environment. The Director, Continuous Learning & Career Development leads learning & development capabilities for Enterprise Technology Services (ETS) - owning the strategy, execution, and evolution of learning programs that build future-ready skills and meaningful career pathways for technologists. Reporting to the Vice President, Talent & Enablement, this leader manages a team of talent professionals and partners closely with Technology, Colleague Experience Group (CEG), and enterprise stakeholders to deliver scalable, data-driven learning experiences that align to business priorities and colleague needs. Key Responsibilities Strategy & Program Leadership * Own and evolve the ETS learning and career development strategy, ensuring strong alignment to enterprise talent priorities and future skill needs. * Govern and continuously improve core talent platforms and frameworks, including the Tech Career Framework, ETS Skills Hub, and in-band promotion processes. * Translate strategy into clear roadmaps, investment priorities, and measurable outcomes. Learning Experience Design & Delivery * Design and lead enterprise-impact learning initiatives, including: * Skills-based learning paths (technical, specialized, digital product & design, leadership, etc.) * Speaker series focused on applied, real-world case studies * Cohort-based learning pilots that drive accountability, mentorship, and skill application * Career enhancement programs (e.g., CAREER {fwd}, 5+, learning campaigns) * Partner with enterprise Learning & Development teams to share and scale ETS learning where appropriate. Learning Ecosystem & Tool Management * Oversee learning tool strategy and vendor management (e.g., Pluralsight, O'Reilly), including compliance, GenAI approvals, and platform integration. * Drive integration of learning platforms into Oracle HCM, improving accessibility, enrollment, and reporting. Measurement, Insights & Continuous Improvement * Establish and maintain a learning metrics dashboard to track engagement, adoption, sentiment, and business impact. * Use data and colleague insights to continuously refine programs and prioritize investment. * Clearly communicate outcomes and value to senior stakeholders. Leadership & Partnership * Lead, coach, and develop a high-performing team of learning and talent professionals. * Build trusted partnerships across ETS, CEG, and colleague networks. * Act as a thought partner and consultant to leaders on learning, skills, and career development. Minimum Qualifications * 7+ years of experience in talent, learning & development, or other people-centered strategy, with demonstrated enterprise-scale impact. * Proven experience leading teams and complex, cross-functional initiatives. * Strong stakeholder management skills with the ability to influence at senior levels. * Data-driven mindset with experience defining metrics, measuring impact, and adjusting strategy. * Demonstrated ability to design scalable learning experiences aligned to evolving skill needs. * Exceptional communication, storytelling, and executive presentation skills. * Comfortable operating in a fast-paced, evolving environment with competing priorities. * Strong leadership presence with a track record of building trust, clarity, and accountability. Preferred Qualifications * Experience working with learning platforms, vendors, and HR systems preferred Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Salary Range\: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window\: https\://******************* Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Technology Business Enablement (TBE) sits under Enterprise Platforms & Technology Business Management. The Technology Business Enablement (TBE) organization powers American Express by driving Predictability, Transparency, and Efficiency to transform how the enterprise plans, invests and operates to drive trust, competitive differentiation and speed Enterprise Ways of Working - Enablement & Talent The Enterprise Ways of Working Enablement & Talent team shapes how colleagues across the enterprise grow, collaborate, and deliver. We design and enable modern ways of working, learning experiences, and talent practices that help teams adapt, perform, and thrive in a rapidly changing environment. The Director, Continuous Learning & Career Development leads learning & development capabilities for Enterprise Technology Services (ETS) - owning the strategy, execution, and evolution of learning programs that build future-ready skills and meaningful career pathways for technologists. Reporting to the Vice President, Talent & Enablement, this leader manages a team of talent professionals and partners closely with Technology, Colleague Experience Group (CEG), and enterprise stakeholders to deliver scalable, data-driven learning experiences that align to business priorities and colleague needs. Key Responsibilities Strategy & Program Leadership Own and evolve the ETS learning and career development strategy, ensuring strong alignment to enterprise talent priorities and future skill needs. Govern and continuously improve core talent platforms and frameworks, including the Tech Career Framework, ETS Skills Hub, and in-band promotion processes. Translate strategy into clear roadmaps, investment priorities, and measurable outcomes. Learning Experience Design & Delivery Design and lead enterprise-impact learning initiatives, including: Skills-based learning paths (technical, specialized, digital product & design, leadership, etc.) Speaker series focused on applied, real-world case studies Cohort-based learning pilots that drive accountability, mentorship, and skill application Career enhancement programs (e.g., CAREER {fwd}, 5+, learning campaigns) Partner with enterprise Learning & Development teams to share and scale ETS learning where appropriate. Learning Ecosystem & Tool Management Oversee learning tool strategy and vendor management (e.g., Pluralsight, O'Reilly), including compliance, GenAI approvals, and platform integration. Drive integration of learning platforms into Oracle HCM, improving accessibility, enrollment, and reporting. Measurement, Insights & Continuous Improvement Establish and maintain a learning metrics dashboard to track engagement, adoption, sentiment, and business impact. Use data and colleague insights to continuously refine programs and prioritize investment. Clearly communicate outcomes and value to senior stakeholders. Leadership & Partnership Lead, coach, and develop a high-performing team of learning and talent professionals. Build trusted partnerships across ETS, CEG, and colleague networks. Act as a thought partner and consultant to leaders on learning, skills, and career development. Minimum Qualifications 7+ years of experience in talent, learning & development, or other people-centered strategy, with demonstrated enterprise-scale impact. Proven experience leading teams and complex, cross-functional initiatives. Strong stakeholder management skills with the ability to influence at senior levels. Data-driven mindset with experience defining metrics, measuring impact, and adjusting strategy. Demonstrated ability to design scalable learning experiences aligned to evolving skill needs. Exceptional communication, storytelling, and executive presentation skills. Comfortable operating in a fast-paced, evolving environment with competing priorities. Strong leadership presence with a track record of building trust, clarity, and accountability. Preferred Qualifications Experience working with learning platforms, vendors, and HR systems preferred

Capital One's Learning & Development team is seeking a Learning & Development Manager at the enterprise level. This individual will be part of a team responsible for designing, developing and implementing impactful learning experiences and solutions that will fuel our growth as a company and help our associates develop cutting-edge skills. As the L&D Manager, you will serve as a visionary and support the PULSE network's learning strategy with crafting new experiences, tracking projects and managing multiple initiatives in order to effectively connect, create value and build skills capabilities across Capital One. You will also serve as a facilitator, leading learning experience and train-the-trainer sessions on various learning products and PULSE-related topics. The ideal candidate would be a strategic thinker, problem solver, experienced facilitator and a relationship builder who is adept at innovating and staying agile in approach while managing risk and exercising good judgment. Additionally, the candidate should have excellent project and program management skills and is able to navigate autonomously in an ambiguous, fast-paced and matrixed environment. The individual will have the opportunity to coach, mentor and manage junior associates on the team. Key Responsibilities: Project manage multiple initiatives within the team; leading program teams and also providing support at various capacity levels Ensure scope of deliverables, timelines and budget are met, identify risks and issues and mitigate and / or escalate as needed Recommend evidence-informed solutions that improve and streamline learner experiences and drive adoption of culture change Use exceptional influence, written, and verbal communication skills to refine and socialize our L&D strategy, where learning is a lever to optimally support the enterprise Partner with key stakeholders to identify and prioritize points of leverage for business impact and scope for new initiatives to build the DIB learning portfolio Partner with other Learning & Development professionals across the Enterprise to gain efficiencies, share best practices, and optimize how we interact Influence across multiple cross-functional teams, client organizations, and groups without direct authority, collaborate with enterprise learning peers to leverage existing products and experiences, and identify solutions that achieve shared results Stay current with external trends, best practices, and innovations and infuse these into the work products and consulting offered to clients Leverage experience and background in instructional design and adult learning to drive the creation and adoption of innovative and cutting edge blended learning experiences utilizing digital, video, audio, mobile, and experiential learning formats Leverage expertise in DIB and adult learning to inform the learning strategy and products Comfort facilitating and leading training/workshops effectively, engaging associates at all levels Coach and develop learning professionals to enable them to bring their best skills and talents to Capital One and to continue to grow We recognize that many life paths can contribute to interest in this role. We value all experience, whether gained in a classroom or through other paths, and invite everyone who meets the below requirements to apply for this role. Basic Qualifications: Bachelor's Degree or military experience At least 3 years of experience in client facing consulting At least 3 years of experience in learning and development At least 1 year of experience in project management At least 1 year of experience in learning strategy creation Preferred Qualifications: At least 5 years of experience in learning and development At least 3 years of experience in learning strategy creation At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Houston, TX: $122,100 - $139,400 for Learning Manager McLean, VA: $134,400 - $153,300 for Learning Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One's Learning & Development team is seeking a Learning & Development Manager at the enterprise level. This individual will be part of a team responsible for designing, developing and implementing impactful learning experiences and solutions that will fuel our growth as a company and help our associates develop cutting-edge skills. As the L&D Manager, you will serve as a visionary and support the PULSE network's learning strategy with crafting new experiences, tracking projects and managing multiple initiatives in order to effectively connect, create value and build skills capabilities across Capital One. You will also serve as a facilitator, leading learning experience and train-the-trainer sessions on various learning products and PULSE-related topics. The ideal candidate would be a strategic thinker, problem solver, experienced facilitator and a relationship builder who is adept at innovating and staying agile in approach while managing risk and exercising good judgment. Additionally, the candidate should have excellent project and program management skills and is able to navigate autonomously in an ambiguous, fast-paced and matrixed environment. The individual will have the opportunity to coach, mentor and manage junior associates on the team. **Key Responsibilities:** + Project manage multiple initiatives within the team; leading program teams and also providing support at various capacity levels + Ensure scope of deliverables, timelines and budget are met, identify risks and issues and mitigate and / or escalate as needed + Recommend evidence-informed solutions that improve and streamline learner experiences and drive adoption of culture change + Use exceptional influence, written, and verbal communication skills to refine and socialize our L&D strategy, where learning is a lever to optimally support the enterprise + Partner with key stakeholders to identify and prioritize points of leverage for business impact and scope for new initiatives to build the DIB learning portfolio + Partner with other Learning & Development professionals across the Enterprise to gain efficiencies, share best practices, and optimize how we interact + Influence across multiple cross-functional teams, client organizations, and groups without direct authority, collaborate with enterprise learning peers to leverage existing products and experiences, and identify solutions that achieve shared results + Stay current with external trends, best practices, and innovations and infuse these into the work products and consulting offered to clients + Leverage experience and background in instructional design and adult learning to drive the creation and adoption of innovative and cutting edge blended learning experiences utilizing digital, video, audio, mobile, and experiential learning formats + Leverage expertise in DIB and adult learning to inform the learning strategy and products + Comfort facilitating and leading training/workshops effectively, engaging associates at all levels + Coach and develop learning professionals to enable them to bring their best skills and talents to Capital One and to continue to grow _We recognize that many life paths can contribute to interest in this role. We value all experience, whether gained in a classroom or through other paths, and invite everyone who meets the below requirements to apply for this role._ **Basic Qualifications:** + Bachelor's Degree or military experience + At least 3 years of experience in client facing consulting + At least 3 years of experience in learning and development + At least 1 year of experience in project management + At least 1 year of experience in learning strategy creation **Preferred Qualifications:** + At least 5 years of experience in learning and development + At least 3 years of experience in learning strategy creation _At this time, Capital One will not sponsor a new applicant for employment authorization for this position._ The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Houston, TX: $122,100 - $139,400 for Learning Manager McLean, VA: $134,400 - $153,300 for Learning Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Hours: 40 Schedule: This position is remote eligible for up to 40% of the time. Hours are typically Monday - Friday 8:00am - 5:00pm. Must be flexible to meet current and future business needs. Comprehensive Benefits: ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others. Pay and Incentive Plan: Starting Salary: $114,000 Pay Range: $100,921 - $127,228 In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success. Purpose: The Learning and Evaluation Manager will guide the Community Impact teams efforts to systematically learn from our work-what's effective, what's not, and why-and apply those insights to refine strategy, strengthen grantee partnerships, grantmaking, and deepen community impact. This role is both strategic and operational: part evaluator, part facilitator, and part organizational change agent. In addition to driving learning and evaluation, the role will oversee internal systems and processes that ensure learning is embedded into day-to-day operations and decision-making. Accountabilities: Operational Oversight Maintain and Manage systems, workflows, and tools to support internal learning processes and data use Ensure alignment between learning goals and day-to-day operations, including knowledge management and impact reporting Learning and Evaluation Design and lead a learning and evaluation strategy aligned with the Community Impact Framework, values, and priority areas Develop infrastructure to assess the effectiveness of grantmaking, partnerships, and community investments Identify key questions we should be asking about our grantmaking and help structure ways to answer them (quantitatively and qualitatively) Translate learning into clear, actionable recommendations for staff, grantees, and partners Partner with staff to embed reflection and continuous improvement into grant reviews, RFP creation/evaluation Reporting and Communications Prepare impact reports, learning briefs, and presentations for staff, board, and community stakeholders Collaborate with the Community Impact Managers and Marketing Team to share insights Ensure data and stories are collected ethically and reflect community voice Provide tools, training, and guidance on outcome measurement and storytelling for grantees Strategic Alignment Liaise between the Community Impact and Purpose/Product teams to ensure alignment of goals and strategies Collaborate with credit union leaders to identify shared metrics and outcomes that connect product innovation, community investment, and philanthropic impact Translate community insights and evaluation findings from grantmaking into actionable learnings that inform ESL product development and financial wellness strategies Partner with internal teams to co-design initiatives or projects that leverage both philanthropic and business capabilities to address community needs Qualifications: Bachelor's degree in Business, Psychology, Social Work, Statistics, Data Science, Sociology, Political Science, Public Administration, Business Analytics, or a related field required In addition, minimum of 5 years of directly related experience with having access to, evaluating, and presenting on data Familiarity and/or Proficiency in; Excel, Google Sheets, Power BI, Tableau or other related spreadsheet and/or analytics platforms Strong facilitation and communication skills, especially with diverse audiences and sectors Ability to understand and synthesize data and qualitative insights into compelling narratives Demonstrated experience overseeing or implementing internal systems for impact tracking, knowledge management, or operational improvement Demonstrates alignment with ESL's Core Values, mission, vision, and purpose to help our community thrive and prosper Preferred Qualifications: Master's degree/MBA or Bachelor's degree in Research, Business Analytics, Data Science, Public Administration preferred Experience managing data systems, surveys, and/or working with external evaluation partners like CGR, ACT Rochester, Children's Institute etc Understanding participatory evaluation practices Knowledge of the Greater Rochester region and its community ecosystem Background in philanthropy, nonprofit strategy, or systems change work We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. #LI-JF1 #LI-Hybrid

Hours: 40 Schedule: This position is remote eligible for up to 40% of the time. Hours are typically Monday - Friday 8:00am - 5:00pm. Must be flexible to meet current and future business needs. Comprehensive Benefits: ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others. Pay and Incentive Plan: Starting Salary: $114,000 Pay Range: $100,921 - $127,228 In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success. Purpose: The Learning and Evaluation Manager will guide the Community Impact teams efforts to systematically learn from our work-what's effective, what's not, and why-and apply those insights to refine strategy, strengthen grantee partnerships, grantmaking, and deepen community impact. This role is both strategic and operational: part evaluator, part facilitator, and part organizational change agent. In addition to driving learning and evaluation, the role will oversee internal systems and processes that ensure learning is embedded into day-to-day operations and decision-making. Accountabilities: Operational Oversight * Maintain and Manage systems, workflows, and tools to support internal learning processes and data use * Ensure alignment between learning goals and day-to-day operations, including knowledge management and impact reporting Learning and Evaluation * Design and lead a learning and evaluation strategy aligned with the Community Impact Framework, values, and priority areas * Develop infrastructure to assess the effectiveness of grantmaking, partnerships, and community investments * Identify key questions we should be asking about our grantmaking and help structure ways to answer them (quantitatively and qualitatively) * Translate learning into clear, actionable recommendations for staff, grantees, and partners * Partner with staff to embed reflection and continuous improvement into grant reviews, RFP creation/evaluation Reporting and Communications * Prepare impact reports, learning briefs, and presentations for staff, board, and community stakeholders * Collaborate with the Community Impact Managers and Marketing Team to share insights * Ensure data and stories are collected ethically and reflect community voice * Provide tools, training, and guidance on outcome measurement and storytelling for grantees Strategic Alignment * Liaise between the Community Impact and Purpose/Product teams to ensure alignment of goals and strategies * Collaborate with credit union leaders to identify shared metrics and outcomes that connect product innovation, community investment, and philanthropic impact * Translate community insights and evaluation findings from grantmaking into actionable learnings that inform ESL product development and financial wellness strategies * Partner with internal teams to co-design initiatives or projects that leverage both philanthropic and business capabilities to address community needs Qualifications: * Bachelor's degree in Business, Psychology, Social Work, Statistics, Data Science, Sociology, Political Science, Public Administration, Business Analytics, or a related field required * In addition, minimum of 5 years of directly related experience with having access to, evaluating, and presenting on data * Familiarity and/or Proficiency in; Excel, Google Sheets, Power BI, Tableau or other related spreadsheet and/or analytics platforms * Strong facilitation and communication skills, especially with diverse audiences and sectors * Ability to understand and synthesize data and qualitative insights into compelling narratives * Demonstrated experience overseeing or implementing internal systems for impact tracking, knowledge management, or operational improvement * Demonstrates alignment with ESL's Core Values, mission, vision, and purpose to help our community thrive and prosper Preferred Qualifications: * Master's degree/MBA or Bachelor's degree in Research, Business Analytics, Data Science, Public Administration preferred * Experience managing data systems, surveys, and/or working with external evaluation partners like CGR, ACT Rochester, Children's Institute etc * Understanding participatory evaluation practices * Knowledge of the Greater Rochester region and its community ecosystem * Background in philanthropy, nonprofit strategy, or systems change work We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. #LI-JF1 #LI-Hybrid

Full-time Description At Sunflower Bank, N.A., we're experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full range of relationship-focused services to meet personal, business, and wealth-management financial objectives. Creating Possibility is not just our mission, it's what we do every day for clients and associates. Learn more about Sunflower Bank, N.A. at sunflowerbank.com. Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a full-time Retail Learning & Development Specialist at our Dallas, TX location. Description: This position will assist in training of retail employees in all system, product and service areas, create training materials and provide branch support services to assigned locations. Qualified candidates should have excellent verbal and written communication skills, be willing to travel, work flexible hours and have prior banking experience. Responsibilities: Creating a positive work environment Build an environment of “Legendary Customer Service” status by providing such service to both internal and external customers. Obtain thorough knowledge of Sunflower Bank's policies, procedures, products and services Assist in training material preparation and maintenance as requested Assist in training retail staff Provide follow-up training at branch level to new trainees and employees who require additional position specific training Providing tracking and feedback to supervisor Maintain an average score of 4+ on the Trainer Performance Evaluation Engage in training skill enhancement and participate in continuing education Provide branch support services to assigned locations Education / Experience Preferred: High School Diploma or equivalent An equivalent combination of education and experience may meet qualifications Pay is dependent on knowledge, skills, abilities, experience, and location. Working Conditions The physical demands of this position require the ability to perform essential job functions with or without reasonable accommodation. Employees may spend extended periods sitting or standing, using hands to operate computers or other equipment, and reaching for work-related tasks. Regular walking may be required, along with occasional bending, stooping, kneeling, or climbing. The role may involve lifting or moving items weighing up to 10 pounds. Vision requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. Sunflower Bank Benefits People choose to “bank” with us, but for those we serve, we're more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team. Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are: Rooted in Strength Propelled by Growth Individuals in a Great Whole Creating Possibility Community Focused Associates enjoy outstanding benefits, including: 401(k) Plan with 6% Match Health/Dental/Vision Insurance Company-paid Life Insurance Tuition Reimbursement Fitness Reimbursement Paid Time Off Volunteer Leave Paid Holidays Plus many more associate perks & incentives! If you qualify, apply online at ****************************** You've never worked anyplace like Sunflower Bank! EOE/AA: Minorities/Females/Disabled/Vets Sunflower Bank, N.A. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law. Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days. If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location specific notices is available on our privacy policy.