Zimmerman Julie Arnp jobs - 29 jobs

Full-time Description This position will include performance of all front desk functions including, registration, eligibility verification; “greeting” all patients/customers in a most friendly and courteous manner. DUTIES AND RESPONSIBILITIES: Dress appropriately and maintain professional appearance and a friendly and secure atmosphere for all customers and guests. Sign in patients into the center by using the appropriate log sheet (walk-in or appointment). Register patients using the Patient Account System by entering verified, identifying, financial and insurance information at the time of registration. Process patients' visit by verifying patient demographic and financial information, and appropriately classifying patient (new or established patient / type of visit) and verification of payment category. Generate electronic visit for every service rendered to patient and collect payment for services rendered. Issue receipts and record all payments for services received. Enter updated information during each patient visit in the Patient Account System, posting all required financial and diagnostic information. Schedule patient appointments by telephone and/or in person, using Practice Account System, to access the scheduling modules and input the appropriate codes. Reconcile & verify daily cash receipts for submission to supervisor daily. Print next day appointments for all Providers as needed. Assist in answering telephone, assist patients calling to schedule appointments and direct calls to the appropriate department and / or individual. Participate in continuous in-service training, one to one's (1:1), department and general staff meetings. Maintain weekly log of generator check Conduct monthly radio checks Conduct monthly fire extinguisher checks Maintain security log of guest and vendors in/out Will encourage and assist patients in registering for the patient portal. Will inquire about patient's satisfaction with their visit and encourage them to complete satisfaction surveys before leaving. Assist patients with concerns and direct them to appropriate manger or other staff to resolve the issue. Will notify Risk Manager on issues relating to non-compliant patients, and take other necessary steps as needed. Requirements REQUIREMENTS: A minimum of documented High School Diploma and/or equivalent. College education preferred. A minimum of 2 years satisfactory work experience-using Computers and Billing and Registration software programs. A basic functional and demonstrated knowledge of data entry computer use. Bilingual/multilingual capabilities preferred. A working knowledge of medical terminology and ICD-9-CM and CPT coding is a plus. Pleasant personality, good oral communication skills and being organized. PHYSICAL DEMANDS/WORKING CONDITIONS: Must work in close contact with patients to perform intake functions and answer questions. Overtime may be required. SUPERVISION RECEIVED: Director of Patient Services and Risk Manager SUPERVISION GIVEN: Students, Volunteers COMPLEXITY: Requires accuracy, integrity and speed. Requires the ability to learn CPS & Centricity and utilize it appropriately. Requires the ability to work under pressure. Requires the ability to Multitask. INTERPERSONAL CONTACTS: Must work well with the public (patients) and all staff. RESPONSIBILITY FOR CONFIDENTIAL MATTERS: Responsible for holding confidential, all matters relating to patient care and financial activity. Breach will lead to disciplinary action, up to and including dismissal. EFFECT OF ERRORS: Dissatisfied patients / customers. Errors can result in incorrect billing and/or collection of payment that would lead to lost revenue. HOURS OF WORK: 40 hours minimum and as needed. SALARY: As specified in the Notice of Hire.

Leon Medical Centers is a premier healthcare provider serving the Miami-Dade community with a commitment to excellence in patient care. We are seeking a dedicated and experienced Supply Chain Manager to oversee and optimize our supply chain operations across multiple medical centers. Key Responsibilities: Develop and implement supply chain strategies that align with organizational goals and regulatory requirements. Manage procurement, inventory control, distribution, and vendor relationships to ensure timely and cost-effective delivery of medical supplies and equipment. Collaborate with clinical and administrative departments to forecast demand and maintain optimal inventory levels. Monitor supply chain performance metrics and implement continuous improvement initiatives. Ensure compliance with healthcare regulations, safety standards, and internal policies. Negotiate contracts and manage vendor performance to ensure quality and cost-efficiency. Lead and mentor supply chain staff, fostering a culture of accountability and excellence. Utilize ERP systems and data analytics to drive decision-making and operational efficiency.

Are you a cautious driver with the compassion and patience required to work with our elderly patients? Leon Medical Centers is currently seeking someone with your qualities! We pride ourselves in providing exceptional medical services and patient care and want you to join our family. This position requires the ability to work weekends (Saturday and Sunday) and/or late afternoon shifts. Essential Duties and Responsibilities Transports the scheduled patients to and from the centers or to and from any other medical facilities. Assists all passengers (including passengers with special needs) in entering and leaving vans Keeps vehicle clean, polished, and in good operating condition. Drives in a safe and alert manner.

Clinical Customer Service Representative Schedule: Full-time About Us Leon Medical Centers has been Miami's leading healthcare provider for Medicare patients since 1996. With eight state-of-the-art centers across Miami-Dade, we offer comprehensive services including primary care, specialty care, on-site pharmacies, labs, dental, eye care, imaging, and urgent care. Our team of over 2,300 healthcare professionals serves nearly 40,000 Medicare recipients, redefining patient-centered care with bilingual staff, complimentary transportation, and advanced facilities. Position Summary: The Clinical Customer Service Representative plays a vital role in delivering outstanding patient support by efficiently managing inquiries and service requests. As the first point of contact, this position handles general questions related to appointments, scheduling, and clinical services, while collaborating with healthcare centers and internal departments to ensure timely and effective resolution of patient concerns. Responsibilities: Assess patient needs and medical situations over the phone with accuracy and empathy. Follow established triage protocols and physician instructions to determine appropriate next steps. Coordinate emergency services (e.g., MDA, Fire Rescue) in accordance with phone triage procedures. Maintain clear and consistent communication with patients and physicians to ensure continuity of care. Schedule appointments and direct calls to appropriate clinical staff or departments. Document patient interactions and actions taken in compliance with healthcare regulations. Perform additional duties as assigned to support clinical operations and enhance patient experience. Shifts Available 10:30 AM - 7:00 PM 12:30 PM - 9:00 PM 3:00 PM - 11:30 PM

Thank you for your interest in pursuing an employment opportunity with Leon Medical Centers. Our fast-growing company employs over 2,500 professionals dedicated to serving over 40,000 patients. Leon Medical Centers has been recognized as one of the top four medical institutions in the nation; has earned numerous awards for its medical excellence; and serves as an academic center affiliated with Florida International University's Herbert Wertheim College of Medicine and the University of Miami Jackson Memorial Hospital Geriatric Fellowship program, and the Benjanim Leon School of Nursing at Miami Dade College, making us the first organization of its kind serving as both an educational and research center. Be part of an award-winning team! Please click on "Apply Online" in order to submit your employment application for any future job opportunities within Leon Medical Centers. Please complete the application fully.

About the Role We are seeking a detail-oriented and analytical Internal Auditor to join our team and perform audits across multiple operational areas, including health plan claims operations, finance, compliance, clinical services, and IT. This role is critical in ensuring enterprise-wide compliance, operational efficiency, and strong internal controls. The Internal Auditor will conduct independent reviews, assess risks, and provide actionable recommendations to strengthen processes and mitigate potential issues. Key Responsibilities Develop and execute risk-based audit plans covering multiple operational areas (claims, finance, compliance, clinical, IT). Evaluate internal controls related to health plan claims, financial reporting, regulatory compliance, and operational processes. Perform audits to identify control gaps, operational inefficiencies, and potential fraud risks across departments. Review adherence to company policies, procedures, and industry best practices. Prepare comprehensive audit reports detailing findings, recommendations, and corrective actions. Collaborate with leadership teams across departments to implement improvements. Monitor remediation efforts and follow up on audit recommendations. Maintain documentation in accordance with professional auditing standards (IIA).

Employment Type: Full-Time We are seeking a dedicated and compassionate Primary Care Physician to join our outpatient clinic team. The ideal candidate will be responsible for providing comprehensive medical care to patients, focusing on general wellness, prevention of ailments, and management of chronic conditions. Key Responsibilities: Conduct regular health check-ups, diagnose and treat common medical conditions, and provide preventive care. Serve as the first point of contact for patients, building relationships, listening to their needs, and making appropriate recommendations to optimize their health. Ensure patients receive recommended health screenings and assessments to prevent illness and maintain wellness. Provide long-term management of chronic conditions, working with referral specialists as needed. Maintain clear and effective communication with patients, their families, and other healthcare providers. Keep accurate and detailed records of patient interactions, diagnoses, treatments, and follow-up care. Collaborate with other physicians, nurses, and healthcare professionals to provide comprehensive care. Why Join Us? Salary Range: $300,000 - $325,000 annually, based on experience Benefits: Paid medical coverage and professional liability insurance Competitive benefits package Monday-Friday schedule No On-Call Collaborative and supportive work environment Opportunity to make a meaningful impact in patient care

Full-time Description Bond CHC Security Officer is responsible for enhancing the safety and security of Bond CHC staff, patients, and visitors. This position will work towards minimizing the risk of loss to Bond CHC property. ESSENTIAL DUTIES: Address security and safety issues concerning patients, visitor, and staff. Report and investigate all security occurrences that involve patients, visitors, staff, and property. Assist with the removal of patients when behavior is inappropriate within the Center and engage law enforcement as necessary. Provide access control as appropriate to sensitive areas as defined by each facility. Develop, implement and monitor Bond CHC security services. Participates in establishing policies and procedures related to Security and each facility. Assist in developing emergency procedures in conjunction with local fire and law enforcement agencies. Provide for escorting staff to vehicles or other areas after hours. Provide a mechanism for deterrent of crime by being visible and accessible throughout the Center. Investigate and report incidents and occurrences to the Chief Compliance Officer / Risk Manager. Maintain log of Patients and Guest in and out of Building Proper. Maintain log of all security incidents and daily log of activities. May be asked to provide safety training to Bond CHC staff during training days. Communicate activities with other security staff. Assists with various courier duties within and between Bond CHC facilities, including cash handling and bank deposits. Requirements EDUCATION & QUALIFICATIONS: High School Diploma/ GED required. Previous security job experience will be an advantage. JOB KNOWLEDGE, SKILLS AND ABILITIES: Must possess strong communication skills, both verbal and written. Must have strong decision making skills, apply sound judgment and exercise discretion. Must have ability to diffuse difficult situations in a controlled manner. Ability to maintain effective working relationships with the staff, patients, and visitors. Ability to work independently. Ability to maintain confidentiality. PHYSICAL DEMANDS / WORKING CONDITIONS Heavy lifting, standing for long periods, stooping and operation of heavy equipment. SUPERVISION RECEIVED: Chief Compliance Officer/Risk Manager and/or designee COMPLEXITY: Must have the ability to diffuse difficult visitors and patients within the Center. INTERPERSONAL CONTACTS: All sites, departments and outside contractors. RESPONSIBILITY FOR CONFIDENTIAL MATTERS: Requires constant knowledge of and access to sensitive medical and personal information of patients. Expected to follow BCHC's confidentiality procedures as noted in the Employee Personnel Policies and Procedures. HOURS OF WORK: 40 hours per week and as needed.- SALARY RANGE: As specified in the Notice of Hire

Thank you for your interest in pursuing an employment opportunity with Leon Medical Centers. Our fast-growing company employs over 2,500 professionals dedicated to serving over 40,000 patients. Leon Medical Centers is the first organization to serve as an educational and research center. It has been named one of the top four medical institutions in the nation, received multiple awards for its medical excellence, and is an academic center affiliated with the Benjamin Leon School of Nursing at Miami Dade College, the University of Miami Jackson Memorial Hospital Geriatric Fellowship program, and Florida International University's Herbert Wertheim College of Medicine. If you are searching for a fulfilling career in a healthcare organization that improves lives daily, this position is for you. A Medical Assistant carries out a range of clinical and administrative duties in an outpatient examination room while supervised by a physician. As a Medical Assistant, your duties will include: Taking patient's vital signs and inputting patient information into our ERM system Preparing patients for any necessary examination Cleaning and disinfecting treatment spaces Complying with LMC's infection control policies and procedures Be part of an award-winning team! Please click on "Apply Online" to submit your employment application. Please complete the application fully. Location: 101 SW 27th Ave Miami, FL 33135

Full-time Description The Social Worker position requires a knowledge and practice of administrative/clinical social work and social services planning in this comprehensive primary health care setting. The Social Worker will provide assessments of patients for substance abuse, mental health, family and social needs and services. The Social Worker provides short term guidance and counseling for identified problems, crisis intervention and referrals for treatment and long-term counseling. Coordinates access to needed services for clinic patients, identifies patient barriers to accessing recommended services and assist patients identifying the means to overcome those barriers. Requirements RESPONSIBILITIES: 1. Plan and coordinate the Social Service Activity of BCHC according to approved Social Work Protocols and required guidelines from State and Federal funding agencies. 2. Develop and maintain linkages with the social service agencies in the Center's Target Area of Leon and other surrounding counties that are accessible to BCHC's user/customers. 3. Conduct and record psychosocial and risk assessments for users consistent with protocol. 4. Conduct Domestic Violence assessments to patients at risk and follow-up appropriately. 5. Assist providers of services with case management, referral, follow-ups and the appropriate documentation. 6. Assist in Health Education activity. 7. Participate in Quality Improvement Program activity as requested by Chief Medical Officer or QI Manager. 8. Prepare monthly report of activity and other reports as required. 9. Participates in other business-related activity including preparation of Health Care Plans as requested by immediate Supervisor. 10. Provide substance abuse assessments. 11. Provide substance abuse treatment readiness and related counseling. 12. Maintains knowledge of community residents and services provided by other community agencies. 13. Assist in the development of new referral networks with agencies providing substance abuse services in the community. 14. Participate in HIV/AIDS Program staff meetings as needed. 15. Participates in case conferences. 16. Conducts Medicaid and other entitlements eligibility screenings and assist uninsured patients with accessing Medicaid. 17. Conducts community needs assessments and develops/implements program accordingly. 18. Follow-up with patients who are hospitalized via hospital social worker and hospital visits. 19. Performs Other Duties as assigned. QUALIFICATIONS: • Bachelor's Degree in Social Work and certified by the State of Florida. A Master's Degree + CSW status is preferred. • Two years of satisfactory work experience in an organized health care setting and/or community-based organization. • Culturally sensitive and competent to work in a community health center environment. • Good oral, written and listening skills. • Organized, self-motivated and out-going with high energy level.

Employment Type: Full-Time About Us: Leon Surgery Centers at Dadeland, LLC is part of the Leon Medical Centers family, committed to delivering exceptional surgical care in a safe, patient-centered environment. We pride ourselves on excellence, compassion, and innovation in outpatient surgery. Position Summary: Join Leon Medical Centers as a Certified Surgical Technologist and play a key role in delivering safe, high-quality surgical care. You'll help create a sterile, organized environment and assist surgeons throughout every stage of the procedure. Responsibilities: Prepare and maintain the operating room and sterile field. Position and drape patients for surgery with care. Assist the surgical team with instruments, supplies, and medications. Track instruments and maintain accurate documentation. Communicate with anesthesia and recovery teams for smooth transitions. Why Join Us? Competitive salary and benefits package. Monday-Friday schedule (no nights, weekends, or on-call). Collaborative and supportive work environment. Opportunity to make a meaningful impact in patient care.

The Outreach and Enrollment Specialist reports to the Mobile Health Services and Outreach Administrator. Duties and responsibilities include increasing access to care through application and enrollment assistance for people who may be eligible for the new affordable insurance options available beginning in 2023. Requirements RESPONSIBILITIES AND DUTIES: Respond to incoming requests for assistance regarding Mobile Health Services and Outreach. Provide information in a fair, accurate, and impartial manner. Remain current with eligibility requirements. Work cooperatively with BCHC providers and personnel to carry out goals and objectives of Mobile Health Services and Outreach. Assist with the implementation and coordination of Mobile Health Services and Outreach activities such as staging events, some after or before normal business hours, evenings, and weekends. Assist with presentations for community groups and referral sources. Attend all required training sessions at the federal, state and local level and meetings concerning MHS & O. Safeguard data, maintain strict confidentiality of information, and perform required reporting. Accurately complete data collection and enrollment process. Conduct “in reach” with BCHC patients and “outreach” with non- BCHC patients in all service areas. Monitor and report all patient correspondence including patient/non-patient completed enrollments. Provide educational materials regarding insurance options to community partners including health departments, hospitals, urgent cares, physician's offices, and human services agencies and collaborate and coordinate outreach efforts with them. Organize work to meet goals, objectives, and deadlines. Multi-task and prioritize duties. Assist with development of promotional materials at the appropriate literacy level. Other duties as assigned. QUALIFICATIONS: High school diploma or equivalent experience. Friendly out-going personality which shows compassion and dedication to helping others. Ability to work effectively with underserved and diverse populations. Experience in planning and implementing projects and coordination of functions and setting goals and meeting timelines promptly. Comply with all applicable federal and state training requirements related to the development of expertise in eligibility, enrollment, and program specifications. Able to work accurately, independently and as part of a team. Must be able and willing to travel as needed, have dependable transportation, and valid driver's license.

Leon Health is dedicated to delivering compassionate, high-quality care to our members. We are seeking a dynamic and experienced Director of Health Servicesto lead our Health Services department with vision, integrity, and excellence. Key Responsibilities: * Lead and manage the Health Services department to ensure efficient operations and optimal resource utilization. * Drive strategic planning and execution to enhance departmental performance and member outcomes. * Collaborate with providers, members, and stakeholders to coordinate care and ensure the highest standards of service.

Be the Difference in Patient Care! As a Patient Care Specialist, you'll play a vital role in ensuring patients receive the medical equipment they need with precision and compassion. You'll handle everything from verifying patient and order details to confirming coverage and authorizations, all while navigating our electronic system.

Respiratory Therapist - Join Our Team at Leon Medical Centers! Leon Medical Centers is looking for a licensed and skilled Respiratory Therapist to provide exceptional care to our patients across Miami-Dade County. In this role, you will help restore pulmonary function, alleviate discomfort, and support life through medically prescribed respiratory therapy. Key Responsibilities: Conduct pulmonary function tests; assess and interpret evaluations and test results. Develop respiratory therapy treatment plans in consultation with physicians. Administer inhalants, operate mechanical ventilators, therapeutic gas systems, and aerosol generators. Perform bronchopulmonary drainage, assist with breathing exercises, and monitor physiological responses (vital signs, arterial blood gases, blood chemistry). Evaluate treatment effectiveness and recommend adjustments. Educate patients, families, and caregivers on home exercise programs and equipment use. Document patient care services accurately in patient and department records. Rotate on-call as needed and participate in training, meetings, and special projects. Comply with Leon Medical Centers' policies and maintain confidentiality. Location: This position requires travel to all 8 Leon Medical Centers in Miami-Dade County: Bird Road, East Hialeah, Flagler, Homestead, Kendall, Miami, West Hialeah, and Westchester. Why Join Us? At Leon Medical Centers, we are committed to improving lives through compassionate care. If you are passionate about respiratory health and want to make a meaningful impact, we invite you to apply today!

Full-time Description This position will include performance of all front desk functions including switchboard, appointments, registration, eligibility verification; "greeting" all patients/customers in a most friendly and courteous manner. DUTIES AND RESPONSIBILITIES: This person is necessary for staffing the switchboard position only. The switchboard operator must answer calls, get an accurate understanding of what the caller needs are, and provide the correct assistance in a timely manner. Other duties may be assigned. · Answer calls and provide callers with the correct information or transfer them to the department that is best able to serve them. · Place calls for those needing assistance. · Determine the nature of inquiries and provide general information · Connect calls to the required extension, re-directing them to another number or place them in a waiting queue if the desired number is busy. Carry out other clerical, secretarial or receptionist duties as required (e.g. greeting patients, and data entry or photocopying) during quieter periods on the switchboard. · Answer telephone calls and dispatch messages to appropriate person on a timely basis. · Schedule new patients and contact them regarding their first appointment. · Perform other office/clerical work as requested by the supervisor. Requirements Qualifications: · High school diploma · A minimum of one year of related practical experience or an equivalent combination of education and experience. · Ability to communicate in a courteous and tactful manner with patients, families, physicians and others. Good organizational skills and a working knowledge of office procedures · Knowledge of medical terminology is an asset. · Good communication skills · A good understanding of the English language, both written and spoken · Able to help customers in a friendly and efficient manner Quickly develop rapport with callers To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibilities: This job has no supervisory responsibilities. Education and/or Experience: High school diploma or general education degree: GED or one to three years related experience in Switchboard or Telephone Operator and/or training; or equivalent combination of education and experience. HOURS OF WORK: 40 hours minimum and as needed. SALARY RANGE: As stated in the Notice of Hire.

Under the general supervision of the Inpatient Services Manager, the Concurrent Review Nurse is responsible for ensuring medically appropriate, high quality, cost effective care through assessing the medical necessity of inpatient admissions, outpatient precertification and prior authorization of services by utilizing applicable medical policy, evidenced based industry standards and managed care products. ESSENTIAL DUTIES AND RESPONSIBILITIES * Develops, educates, and manages clinical and non-clinical staff within the guidelines of Leon. * Health's policies and procedures to assure competencies which are appropriate to accomplish duties and responsibilities productively and efficiently. * Is responsible for monitoring incoming calls and written inquiries from members, providers, and inhouse departments. * Monitors, evaluates, and prioritizes the quality, timeliness, and accuracy of prior authorization reviews * Is responsible for the data entry of service requests/decisions into the plan's system, when applicable, in accordance with regulatory guidelines and plan policies. * Reviews clinical documentation for pre-certifications and continued (concurrent) reviews prior tothe review. * Conducts on site and/or telephonic reviews for appropriateness of treatment setting on inpatient/outpatient admissions and continued (concurrent) stays utilizing the applicable medical policy, CMS guidelines, evidenced based industry standards and managed care products. * Conducts Medical and BH reviews prior and post authorization service requests utilizing the applicable medical policy, CMS guidelines, evidenced based industry standards and managed care products. * Provides authorization to providers, facilities, and members (when applicable) for inpatient admission, outpatient precertification, prior authorization, and post service requests. * Refers cases requiring further clinical review to a Medical Director or Behavior Health Practitioner as appropriate. * Provides complete and accurate documentation specifying rational for approvals. * Processes Medical Director or Behavior Health Practitioner denials in accordance with regulatory guidelines and plan policies. * Updates census reports, notes, and all authorization documentation daily including running a daily admissions and discharge report. EDUCATION Bachelor degree in Nursing WORK EXPERIENCE Minimum of two (2) years of experience in clinical reviews LANGUAGE SKILLS Bilingual English/Spanish fluency.

We are seeking a compassionate and experienced Licensed Clinical Social Worker (LCSW) to join our team. As an LCSW, you will provide mental health counseling, therapy, and support services to individuals, families, and groups in need. You will work in a collaborative and supportive environment, helping to promote and facilitate positive change and growth. Essential Job Functions: * Acts as advocates and help clients gain access to resources while confronting their personal issues, such as mental illness, addiction, and abuse. * Candidates should be qualified to provide care to substance abuse patients and be interested in formulating an accredited outpatient program for substance abuse. Requirements Skills and Attitudes: * Experience working with limited resource population. * Ability to work with grace under pressure. * Ability to resolve interpersonal conflict in a straightforward and timely manner. * Ability to set priorities, be organized and be a self-starter. * Ability to be friendly, empathic and an adept communicator. * Ability to treat both staff and patients with respect. * Experienced in psychotherapy for managing grief, post-traumatic stress disorder, anxiety disorders and adjustment to diagnosis of chronic medical disorders. * Candidate should have a general understanding of medications for anxiety, depression, bipolar and psychotic disorders. Additional training in this area is available. * PAC eligible preferred. * Spanish speaking is preferred Education and Licensure: * Master's degree in Social Work * Current state licensure as a Licensed Clinical Social Worker

Under the direction of the Revenue Cycle Manager, the Billing Specialist will be responsible for accurate and timely billing processes, including preparing and submitting claims, resolving denials, and ensuring compliance with FQHC regulations, while also assisting patients with billing inquiries. The Billing Specialist will understand and model the mission of Bond CHC. Successful performance of job duties will directly impact health system goals to obtain appropriate reimbursement and compensation for services rendered by professional staff. The Billing Specialist will ensure and maintain all records in compliance with HIPAA. Requirements DUTIES AND RESPONSIBILITIES: 1. Process daily the medical and dental billing for Bond CHC patients. 2. Timely follow up on insurance claim denials, exceptions or exclusions. 3. Ensure compliance with all regulatory requirements related to FQHC billing. 4. Work with various third-party payers to resolve billing issues. 5. Respond to inquiries from insurance companies, patients and providers. 6. Ensure that all financial documents received by patients during collection activities are appropriately scanned in patient accounts. 7. Coordinate with the Revenue Cycle Manager on any back billing and/or account adjustments necessary due to financial documentation presented by patients during collection activities. 8. Actively participate in internal quality improvement teams. Works with members proactively to support quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards. 9. Do other duties as assigned. QUALIFICATIONS A high school graduate or equivalent. At least one year experience in a medical health care organization performing medical or dental billing activities or working with patient accounts. Ability to operate a computer including internet for accessing insurance plan web portals. Well organized, friendly, courteous, adaptable, dependable and patient. Must have ability to work well under pressure and be an effective communicator. A high degree of maintaining confidentiality. Clerical experience with ability to compose letters, contact patients and other professional organizations by telephone in a manner representing the organization's mission and goals. Prerequisites for the positions generally include a clean criminal background check and drug test.