Assistant to the CEO
Bond Community Health Center job in Tallahassee, FL
The ideal candidate will be experienced in handling a wide range of administrative and executive
support-related tasks and can work independently with little or no supervision. This person must
be exceedingly well organized, flexible, and enjoy the administrative challenges of supporting a
small office of diverse people and programs.
The ability to interact with the Board of Directors, staff (at all levels), community partners,
patients, and other stakeholders in a fast-paced environment, sometimes under pressure, remaining
flexible, proactive, resourceful, and efficient, with high professionalism. Confidentiality is crucial
to this role. Expert-level written and verbal communication skills, strong decision-making ability,
and attention to detail are equally important.
Requirements
EXECUTIVE ADMINISTRATOR FUNCTIONS
• Handle confidential information according to strict ethical standards
• Serve as the direct support staff to the Chief Executive Officer (CEO)
• Communicate and handle incoming and outgoing electronic communications on behalf of the CEO
• Accompany the CEO to meetings and events or attend in her stead
• Assist the CEO with patient's questions and scheduling 2 of 3
• Assures that the day-to-day functions of the Executive Suite run smoothly
• Serve as executive suite's liaison with government agencies, members of the Board of Directors, organization staff, and external constituencies
• Arrange travel schedules and reservations for executive management as needed
• Prepare calendars, reports, summaries, financial statements, travel itineraries, and other documents
• Maintain expense reports for the executive suite
• Assist the executive team with the preparation of presentation materials
• Draft and write multiple types of executive correspondence
• Answer phones and direct all incoming calls to the appropriate party promptly and efficiently
• Review and distribute incoming mail and prepare outgoing mail as necessary
• Organize, reserve, and oversee conference room assignments
• Interact and coordinate with vendors and consultants
• Collect pertinent data for analysis and create statistical spreadsheets and reports
• Create, analyze, and organize organizational documents
• Advise staff and partners on the best way of conducting administrative tasks
• Ensure good organizational understanding and show passion for patients
• Participate in training and development for administrators and other relevant training
• Prioritize and manage multiple projects simultaneously and follow through on issues promptly
• Coordinate with Department Managers for any office management activities
• Compile data, meeting minutes, and electronic information
• Other duties as assigned PROFESSIONALISM / ETHICS / RESPONSIBILITY FOR CONFIDENTIAL MATTERS
• Will be able to work with diverse people and diverse ideas
• Must possess good communication skills both verbally and non-verbally
• Will attend meetings or training to become a more valued staff member
• Expected to adhere to the Code of Ethics and professional standards as required by Bond's Code of Conduct
• Confidentiality is of the UTMOST IMPORTANCE. This position is exposed to detailed and sensitive information regarding Bond's operations and patient information. Any violations are grounds for dismissal.
EDUCATION
• A minimum of an associate degree or two years of executive-level experience
• Experience with Microsoft applications, including PowerPoint, Word, and Excel
• Experience working with a diverse population
• Experience working in a position that requires excellent customer service
Chief Operating Officer
Bond Community Health Center job in Tallahassee, FL
Full-time Description
As a member of an interdisciplinary management team of the Bond Community Health Center, Inc. (BCHC), the Chief Operating Officer (COO) is designated the authority of second in command and serves as the chief in charge in the absence of the Chief Executive Officer (CEO). He / She is responsible for future planning as well as overseeing the financial, facilities, human resources and Management Information Systems of the organization. General areas of responsibility include developing and implementing policies and procedures related to budgeting, accounting and human resource functions, overseeing contracts, the Purchase of Service Agreement (POS) process, and management of the facility, client reception and registration services, automated systems and data management, and performance improvement activities.
POSITION RESPONSIBILITIES:
Conduct and maintain regular staffing analysis for effective/efficient operations with a continued focus on cost reduction and make recommendations to the CEO as a result.
Effectively represent BCHC and its clients in interagency contractual relations. Related responsibilities include, but are not limited to:
In collaboration with the Chief Financial Officer (CFO), oversee linkages with contractual affiliates, assuring the processing of Purchase of Service (POS) Agreements, the monitoring of POS budgets and contractor's expenses, and that the expansion programs are evaluated annually, meet the rules and regulations of all funding sources as well as federal and state regulations and that the programs advance the mission and philosophy of BCHC.
Serve on external committees representing BCHC.
Effectively facilitate intra-agency communications. Related duties include, but are not limited to:
Participate in regularly scheduled meetings with members of the management team, the Officers, and the Board of Directors.
Give presentations on financial, human resources, and quality improvement activities to management, staff, and Board of Directors.
Disseminate incoming information to the appropriate staff.
Effectively manage the processing of financial transactions and reporting in collaboration with the Chief Financial Officer. Related duties include, but are not limited to:
In collaboration with the Chief Financial Officer, prepare BCHC budgets for approval by the Chief Executive Officer and Board of Directors.
Participate in the design, implementation, evaluation, and improvement of third party billing activities.
In collaboration with the CFO make recommendations on fiscal matters to BCHC management and the Board.
Produce accurate, complete, and timely reports for management purposes.
Effectively develop and manage a centralized Human Resources function. Related duties include, but are not limited to:
Oversee the development, management and evaluation of the centralized human resource function within the agency, including a manual of human resources policies and procedures.
Oversee the administration of the BCHC employees' benefit package including participating in the selection of benefits and suppliers.
Assure the monitoring of BCHC compliance with Contractor human resource policies and serve as an internal resource to staff.
Make recommendations on human resource matters to the CEO and Board.
Assure the implementation of a staff development program.
Effectively manage the facility, equipment, security, risk management, and volunteer activities. Related duties include, but are not limited to:
Oversee the contracting and maintenance of BCHC equipment and systems.
Assure the coordination of all repairs.
Oversee the contracting of building services including but not limited to janitorial, security, waste removal, and property management.
Supervise the development and management of the annual facility and equipment budget to be submitted to the CFO.
In conjunction with the management team and the Board, develop, recommend and implement plans for risk management.
Serve as a liaison to insurance brokers and carriers.
Support the acquisition, installation, maintenance and training regarding fax machines, copiers and telephones.
Effectively oversee the recruitment, assignment, and retention of volunteers.
Effectively develop, oversee and maintain BCHC automated systems, but are not limited to:
Plan, implement and maintain information and communications systems, including the computer network.
Support the acquisition, installation, maintenance and training regarding computer software packages. These packages include but are not limited to word processing, accounting, and email.
Design and oversee the backup and security procedures for the computer network.
Develop, implement and maintain an Information Systems Policies and Procedures Manual.
Develop and manage the annual information systems budget to be submitted to the CFO.
Effectively oversee the flow of operations of the administrative office`. Related duties include, but are not limited to:
Oversee secretarial support and telephone operators.
Develop, implement and maintain office policies and procedures to ensure smooth flow of operations and maximization of resources.
Effectively oversee performance improvement activities, in collaboration with the Medical Director. Related duties include, but are not limited to:
In conjunction with the management team and the Board, develop, recommend and implement plans for an annual operating and performance improvement plan.
Educate staff regarding each department's participation in performance improvement activities.
Assist each department in identifying and undertaking specific performance improvement activities.
Serve as the focal point for agency-wide Operational Performance Review (OPR) and HIPAA-related activities.
Make recommendations on performance improvement matters to BCHC management and the Board.
Effectively oversee the reception and registration of individuals seeking services at BCHC and the appropriate maintenance of medical records for these persons in collaboration with the Director of Operations. Related duties include, but are not limited to:
Assure appropriate scheduling of client services staff in order to provide timely services.
Assure appropriate supervision of client services staff.
Assure that guidelines exist and are utilized for evaluation of client services staff.
Oversee data collection and data entry in BCHC database.
Ensure that accurate information is assembled through the client database to support timely third part billing.
Provide appropriate supervision of staff reporting directly to the COO. Related duties include, but are not limited to:
Conduct performance evaluations on a regularly scheduled basis (at least annually).
Assure appropriate scheduling of directly reporting staff in order to provide adequate and effective services.
OTHER JOB FUNCTIONS
Actively participate in advocacy activities that support the mission of BCHC.
Appropriately perform other activities not described above that are deemed appropriate by the Chief Executive Officer.
Requirements
EDUCATION/WORK EXPERIENCE:
Master's Degree in Public Administration or related field or five years progressively responsible experience as a health care administrator
Good interpersonal skills.
The ability to work independently, and handle multiple priorities and tasks.
The ability to work effectively with persons of varying degrees of education and professional expertise in a multi-disciplinary team setting.
Knowledge of finance, grants, and contract management.
Knowledge of quality improvement methodologies.
Knowledge of Human Resources administration.
Clinical background and 10-15 years nonprofit experience is desirable
SPECIFIC REQUIREMENTS:
Able to read, write, and speak the English language.
Able to organize work.
Able to work harmoniously with other personnel.
Able to give clear verbal and written instructions.
Able to work independently.
Knowledgeable in the use of computers.
COMPLEXITY:
Requires ability to think independently and respond quickly to a variety of demands.
Also requires current knowledge of constantly changing financial environment within the Health Care industry.
Must be able to work within a multicultural environment.
INTERPERSONAL CONTACTS:
Chief Executive Officer will interact with all departments at BOND and those located within Apalachee as needed, outside vendors, contracting agencies and regulatory agencies.
RESPONSIBILITY FOR CONFIDENTIAL MATTERS:
Confidentiality is of the UTMOST IMPORTANCE. This position is exposed to detailed and sensitive information regarding Center operations and Patient information. Any violations direct and implied are grounds for dismissal.
THE EFFECT OF ERRORS:
Inability to meet organization's obligations: Embarrassment, Loss of Funding, Penalty from funding sources, etc.
HOURS OF WORK: 40 hours per week and as needed.
SALARY RANGE: As specified in the Notice of Hire
Driver/Chofer
Miami, FL job
Are you a cautious driver with the compassion and patience required to work with our elderly patients? Leon Medical Centers is currently seeking someone with your qualities! We pride ourselves in providing exceptional medical services and patient care and want you to join our family. This position requires the ability to work weekends (Saturday and Sunday) and/or late afternoon shifts.
Essential Duties and Responsibilities
Transports the scheduled patients to and from the centers or to and from any other medical facilities.
Assists all passengers (including passengers with special needs) in entering and leaving vans
Keeps vehicle clean, polished, and in good operating condition.
Drives in a safe and alert manner.
Durable Medical Equipment Customer Service
Miami, FL job
Be the Difference in Patient Care!
As a Patient Care Specialist, you'll play a vital role in ensuring patients receive the medical equipment they need with precision and compassion. You'll handle everything from verifying patient and order details to confirming coverage and authorizations, all while navigating our electronic system.
OPEN (To submit your application for any future openings)
Miami, FL job
Thank you for your interest in pursuing an employment opportunity with Leon Medical Centers. Our fast-growing company employs over 2,500 professionals dedicated to serving over 40,000 patients. Leon Medical Centers has been recognized as one of the top four medical institutions in the nation; has earned numerous awards for its medical excellence; and serves as an academic center affiliated with Florida International University's Herbert Wertheim College of Medicine and the University of Miami Jackson Memorial Hospital Geriatric Fellowship program, and the Benjanim Leon School of Nursing at Miami Dade College, making us the first organization of its kind serving as both an educational and research center.
Be part of an award-winning team!
Please click on "Apply Online" in order to submit your employment application for any future job opportunities within Leon Medical Centers. Please complete the application fully.
Gastroenterology Nurse Practitioner (APRN)
Miami, FL job
Leon Medical Centers is seeking an experienced Nurse Practitioner (APRN) to join our Gastroenterology team. This role focuses on providing high-quality care to an elderly patient population in a collaborative, patient-centered environment.
Key Responsibilities
Conduct comprehensive patient assessments, including history, physical exams, and diagnostic testing.
Develop and implement treatment plans for GI-related conditions in collaboration with physicians.
Prescribe medications and therapies in compliance with state laws and clinical guidelines.
Educate patients on disease management, prevention, and treatment options.
Maintain accurate documentation and ensure continuity of care.
Why Join Us?
Competitive benefits
Safe, Professional, and Highly Rated Award-Winning Outpatient Setting
Opportunity to make a meaningful impact on patient health and quality of life.
Apply today and help us deliver exceptional Gastroenterology care!
Supply Chain Manager
Miami, FL job
Leon Medical Centers is a premier healthcare provider serving the Miami-Dade community with a commitment to excellence in patient care. We are seeking a dedicated and experienced Supply Chain Manager to oversee and optimize our supply chain operations across multiple medical centers.
Key Responsibilities:
Develop and implement supply chain strategies that align with organizational goals and regulatory requirements.
Manage procurement, inventory control, distribution, and vendor relationships to ensure timely and cost-effective delivery of medical supplies and equipment.
Collaborate with clinical and administrative departments to forecast demand and maintain optimal inventory levels.
Monitor supply chain performance metrics and implement continuous improvement initiatives.
Ensure compliance with healthcare regulations, safety standards, and internal policies.
Negotiate contracts and manage vendor performance to ensure quality and cost-efficiency.
Lead and mentor supply chain staff, fostering a culture of accountability and excellence.
Utilize ERP systems and data analytics to drive decision-making and operational efficiency.
Intake Specialist - Clinical Support
Bond Community Health Center job in Tallahassee, FL
Full-time Description
This position will include performance of all front desk functions including, registration, eligibility verification; “greeting” all patients/customers in a most friendly and courteous manner.
DUTIES AND RESPONSIBILITIES:
Dress appropriately and maintain professional appearance and a friendly and secure atmosphere for all customers and guests.
Sign in patients into the center by using the appropriate log sheet (walk-in or appointment).
Register patients using the Patient Account System by entering verified, identifying, financial and insurance information at the time of registration.
Process patients' visit by verifying patient demographic and financial information, and appropriately classifying patient (new or established patient / type of visit) and verification of payment category.
Generate electronic visit for every service rendered to patient and collect payment for services rendered. Issue receipts and record all payments for services received.
Enter updated information during each patient visit in the Patient Account System, posting all required financial and diagnostic information.
Schedule patient appointments by telephone and/or in person, using Practice Account System, to access the scheduling modules and input the appropriate codes.
Reconcile & verify daily cash receipts for submission to supervisor daily.
Print next day appointments for all Providers as needed.
Assist in answering telephone, assist patients calling to schedule appointments and direct calls to the appropriate department and / or individual.
Participate in continuous in-service training, one to one's (1:1), department and general staff meetings.
Maintain weekly log of generator check
Conduct monthly radio checks
Conduct monthly fire extinguisher checks
Maintain security log of guest and vendors in/out
Will encourage and assist patients in registering for the patient portal.
Will inquire about patient's satisfaction with their visit and encourage them to complete satisfaction surveys before leaving.
Assist patients with concerns and direct them to appropriate manger or other staff to resolve the issue.
Will notify Risk Manager on issues relating to non-compliant patients, and take other necessary steps as needed.
Requirements
REQUIREMENTS:
A minimum of documented High School Diploma and/or equivalent. College education preferred.
A minimum of 2 years satisfactory work experience-using Computers and Billing and Registration software programs.
A basic functional and demonstrated knowledge of data entry computer use.
Bilingual/multilingual capabilities preferred.
A working knowledge of medical terminology and ICD-9-CM and CPT coding is a plus.
Pleasant personality, good oral communication skills and being organized.
PHYSICAL DEMANDS/WORKING CONDITIONS:
Must work in close contact with patients to perform intake functions and answer questions. Overtime may be required.
SUPERVISION RECEIVED:
Director of Patient Services and Risk Manager
SUPERVISION GIVEN:
Students, Volunteers
COMPLEXITY:
Requires accuracy, integrity and speed.
Requires the ability to learn CPS & Centricity and utilize it appropriately.
Requires the ability to work under pressure.
Requires the ability to Multitask.
INTERPERSONAL CONTACTS:
Must work well with the public (patients) and all staff.
RESPONSIBILITY FOR CONFIDENTIAL MATTERS:
Responsible for holding confidential, all matters relating to patient care and financial activity. Breach will lead to disciplinary action, up to and including dismissal.
EFFECT OF ERRORS:
Dissatisfied patients / customers.
Errors can result in incorrect billing and/or collection of payment that would lead to lost revenue.
HOURS OF WORK: 40 hours minimum and as needed.
SALARY: As specified in the Notice of Hire.
Security Officer
Bond Community Health Center job in Tallahassee, FL
Full-time Description
Bond CHC Security Officer is responsible for enhancing the safety and security of Bond CHC staff, patients, and visitors. This position will work towards minimizing the risk of loss to Bond CHC property.
ESSENTIAL DUTIES:
Address security and safety issues concerning patients, visitor, and staff.
Report and investigate all security occurrences that involve patients, visitors, staff, and property.
Assist with the removal of patients when behavior is inappropriate within the Center and engage law enforcement as necessary.
Provide access control as appropriate to sensitive areas as defined by each facility.
Develop, implement and monitor Bond CHC security services.
Participates in establishing policies and procedures related to Security and each facility.
Assist in developing emergency procedures in conjunction with local fire and law enforcement agencies.
Provide for escorting staff to vehicles or other areas after hours.
Provide a mechanism for deterrent of crime by being visible and accessible throughout the Center.
Investigate and report incidents and occurrences to the Chief Compliance Officer / Risk Manager.
Maintain log of Patients and Guest in and out of Building Proper.
Maintain log of all security incidents and daily log of activities.
May be asked to provide safety training to Bond CHC staff during training days. Communicate activities with other security staff.
Assists with various courier duties within and between Bond CHC facilities, including cash handling and bank deposits.
Requirements
EDUCATION & QUALIFICATIONS:
High School Diploma/ GED required. Previous security job experience will be an advantage.
JOB KNOWLEDGE, SKILLS AND ABILITIES:
Must possess strong communication skills, both verbal and written.
Must have strong decision making skills, apply sound judgment and exercise discretion.
Must have ability to diffuse difficult situations in a controlled manner.
Ability to maintain effective working relationships with the staff, patients, and visitors.
Ability to work independently.
Ability to maintain confidentiality.
PHYSICAL DEMANDS / WORKING CONDITIONS
Heavy lifting, standing for long periods, stooping and operation of heavy equipment.
SUPERVISION RECEIVED:
Chief Compliance Officer/Risk Manager and/or designee
COMPLEXITY:
Must have the ability to diffuse difficult visitors and patients within the Center.
INTERPERSONAL CONTACTS:
All sites, departments and outside contractors.
RESPONSIBILITY FOR CONFIDENTIAL MATTERS:
Requires constant knowledge of and access to sensitive medical and personal information of patients. Expected to follow BCHC's confidentiality procedures as noted in the Employee Personnel Policies and Procedures.
HOURS OF WORK: 40 hours per week and as needed.-
SALARY RANGE: As specified in the Notice of Hire
Outreach and Enrollment Specialist
Bond Community Health Center job in Tallahassee, FL
The Outreach and Enrollment Specialist reports to the Mobile Health Services and Outreach Administrator. Duties and responsibilities include increasing access to care through application and enrollment assistance for people who may be eligible for the new affordable insurance options available beginning in 2023.
Requirements
RESPONSIBILITIES AND DUTIES:
Respond to incoming requests for assistance regarding Mobile Health Services and Outreach.
Provide information in a fair, accurate, and impartial manner.
Remain current with eligibility requirements.
Work cooperatively with BCHC providers and personnel to carry out goals and objectives of Mobile Health Services and Outreach.
Assist with the implementation and coordination of Mobile Health Services and Outreach activities such as staging events, some after or before normal business hours, evenings, and weekends.
Assist with presentations for community groups and referral sources.
Attend all required training sessions at the federal, state and local level and meetings concerning MHS & O.
Safeguard data, maintain strict confidentiality of information, and perform required reporting.
Accurately complete data collection and enrollment process.
Conduct “in reach” with BCHC patients and “outreach” with non- BCHC patients in all service areas.
Monitor and report all patient correspondence including patient/non-patient completed enrollments.
Provide educational materials regarding insurance options to community partners including health departments, hospitals, urgent cares, physician's offices, and human services agencies and collaborate and coordinate outreach efforts with them.
Organize work to meet goals, objectives, and deadlines.
Multi-task and prioritize duties.
Assist with development of promotional materials at the appropriate literacy level.
Other duties as assigned.
QUALIFICATIONS:
High school diploma or equivalent experience.
Friendly out-going personality which shows compassion and dedication to helping others.
Ability to work effectively with underserved and diverse populations.
Experience in planning and implementing projects and coordination of functions and setting goals and meeting timelines promptly.
Comply with all applicable federal and state training requirements related to the development of expertise in eligibility, enrollment, and program specifications.
Able to work accurately, independently and as part of a team.
Must be able and willing to travel as needed, have dependable transportation, and valid driver's license.
Medical Assistant
Miami, FL job
Thank you for your interest in pursuing an employment opportunity with Leon Medical Centers. Our fast-growing company employs over 2,500 professionals dedicated to serving over 40,000 patients. Leon Medical Centers is the first organization to serve as an educational and research center. It has been named one of the top four medical institutions in the nation, received multiple awards for its medical excellence, and is an academic center affiliated with the Benjamin Leon School of Nursing at Miami Dade College, the University of Miami Jackson Memorial Hospital Geriatric Fellowship program, and Florida International University's Herbert Wertheim College of Medicine.
If you are searching for a fulfilling career in a healthcare organization that improves lives daily, this position is for you.
A Medical Assistant carries out a range of clinical and administrative duties in an outpatient examination room while supervised by a physician. As a Medical Assistant, your duties will include:
Taking patient's vital signs and inputting patient information into our ERM system
Preparing patients for any necessary examination
Cleaning and disinfecting treatment spaces
Complying with LMC's infection control policies and procedures
Be part of an award-winning team! Please click on "Apply Online" to submit your employment application. Please complete the application fully.
Social Worker
Bond Community Health Center job in Tallahassee, FL
Full-time Description
The Social Worker position requires a knowledge and practice of administrative/clinical social work and social services planning in this comprehensive primary health care setting. The Social Worker will provide assessments of patients for substance abuse, mental health, family and social needs and services. The Social Worker provides short term guidance and counseling for identified problems, crisis intervention and referrals for treatment and long-term counseling. Coordinates access to needed services for clinic patients, identifies patient barriers to accessing recommended services and assist patients identifying the means to overcome those barriers.
Requirements
RESPONSIBILITIES:
1. Plan and coordinate the Social Service Activity of BCHC according to approved Social Work
Protocols and required guidelines from State and Federal funding agencies.
2. Develop and maintain linkages with the social service agencies in the Center's Target Area of
Leon and other surrounding counties that are accessible to BCHC's user/customers.
3. Conduct and record psychosocial and risk assessments for users consistent with protocol.
4. Conduct Domestic Violence assessments to patients at risk and follow-up appropriately.
5. Assist providers of services with case management, referral, follow-ups and the appropriate documentation.
6. Assist in Health Education activity.
7. Participate in Quality Improvement Program activity as requested by Chief Medical Officer or QI Manager.
8. Prepare monthly report of activity and other reports as required.
9. Participates in other business-related activity including preparation of Health Care Plans as
requested by immediate Supervisor.
10. Provide substance abuse assessments.
11. Provide substance abuse treatment readiness and related counseling.
12. Maintains knowledge of community residents and services provided by other community agencies.
13. Assist in the development of new referral networks with agencies providing substance abuse
services in the community.
14. Participate in HIV/AIDS Program staff meetings as needed.
15. Participates in case conferences.
16. Conducts Medicaid and other entitlements eligibility screenings and assist uninsured patients with accessing Medicaid.
17. Conducts community needs assessments and develops/implements program accordingly.
18. Follow-up with patients who are hospitalized via hospital social worker and hospital visits.
19. Performs Other Duties as assigned.
QUALIFICATIONS:
• Bachelor's Degree in Social Work and certified by the State of Florida. A Master's Degree + CSW status is preferred.
• Two years of satisfactory work experience in an organized health care setting and/or community-based organization.
• Culturally sensitive and competent to work in a community health center environment.
• Good oral, written and listening skills.
• Organized, self-motivated and out-going with high energy level.
Respiratory Therapist
Miami, FL job
Respiratory Therapist - Join Our Team at Leon Medical Centers!
Leon Medical Centers is looking for a licensed and skilled Respiratory Therapist to provide exceptional care to our patients across Miami-Dade County. In this role, you will help restore pulmonary function, alleviate discomfort, and support life through medically prescribed respiratory therapy.
Key Responsibilities:
Conduct pulmonary function tests; assess and interpret evaluations and test results.
Develop respiratory therapy treatment plans in consultation with physicians.
Administer inhalants, operate mechanical ventilators, therapeutic gas systems, and aerosol generators.
Perform bronchopulmonary drainage, assist with breathing exercises, and monitor physiological responses (vital signs, arterial blood gases, blood chemistry).
Evaluate treatment effectiveness and recommend adjustments.
Educate patients, families, and caregivers on home exercise programs and equipment use.
Document patient care services accurately in patient and department records.
Rotate on-call as needed and participate in training, meetings, and special projects.
Comply with Leon Medical Centers' policies and maintain confidentiality.
Location:
This position requires travel to all 8 Leon Medical Centers in Miami-Dade County: Bird Road, East Hialeah, Flagler, Homestead, Kendall, Miami, West Hialeah, and Westchester.
Why Join Us?
At Leon Medical Centers, we are committed to improving lives through compassionate care. If you are passionate about respiratory health and want to make a meaningful impact, we invite you to apply today!
Switchboard Operator
Bond Community Health Center job in Tallahassee, FL
Full-time Description
This position will include performance of all front desk functions including switchboard, appointments, registration, eligibility verification; "greeting" all patients/customers in a most friendly and courteous manner.
DUTIES AND RESPONSIBILITIES:
This person is necessary for staffing the switchboard position only. The switchboard operator must answer calls, get an accurate understanding of what the caller needs are, and provide the correct assistance in a timely manner. Other duties may be assigned.
· Answer calls and provide callers with the correct information or transfer them to the department that is best able to serve them.
· Place calls for those needing assistance.
· Determine the nature of inquiries and provide general information
· Connect calls to the required extension, re-directing them to another number or place them in a waiting queue if the desired number is busy. Carry out other clerical, secretarial or receptionist duties as required (e.g. greeting patients, and data entry or photocopying) during quieter periods on the switchboard.
· Answer telephone calls and dispatch messages to appropriate person on a timely basis.
· Schedule new patients and contact them regarding their first appointment.
· Perform other office/clerical work as requested by the supervisor.
Requirements
Qualifications:
· High school diploma
· A minimum of one year of related practical experience or an equivalent combination of education and experience.
· Ability to communicate in a courteous and tactful manner with patients,
families, physicians and others.
Good organizational skills and a working knowledge of office procedures
· Knowledge of medical terminology is an asset.
· Good communication skills
· A good understanding of the English language, both written and spoken
· Able to help customers in a friendly and efficient manner Quickly develop rapport with callers
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Education and/or Experience:
High school diploma or general education degree: GED or one to three years related experience in Switchboard or Telephone Operator and/or training; or equivalent combination of education and experience.
HOURS OF WORK: 40 hours minimum and as needed.
SALARY RANGE: As stated in the Notice of Hire.
Quality Outcomes Assistant
Bond Community Health Center job in Tallahassee, FL
The Quality Outcomes Coordinator will assist with data collection and making initial contact via telephonic services and mail services. The Quality Outcomes Coordinator will possess a clinical background in order to participate and lead customer service health events to promote proactive health care.
Requirements
QUALIFICATIONS
1. High school graduate or GED.
2. Medical Assistant/ Nursing Assistant Certification desired, or equivalent experience.
3. Minimum of one-year experience in a medical clinic.
4. Good hand and eye coordination with attention to details.
5. Some knowledge of the insurance industry and data collection.
6. Excellent customer service skills including the ability to use independent thinking and sound
Judgement
7. A basic functional and demonstrated knowledge of computers.
8. Able to be teachable, trainable, and ability to follow instructions.
KNOWLEDGE, SKILL AND ABILITY
1. Knowledge of and familiarity with insurances.
2. Knowledge of and familiarity with all Quality Outcomes Data Reporting requirements.
3. Knowledge of organizational policies, procedures, and systems, with the ability to effectively communicate and implement them.
4. Knowledge of computer systems and software applications (MS Word, Excel, etc.)
5. Skill in planning, organizing, and meeting reoccurring deadlines (time management).
6. Strong skill gathering and interpreting data.
7. Strong skill in verbal and written communication.
8. Skill in researching, preparing, and presenting comprehensive reports.
RESPONSIBILITIES:
Responsible for ensuring that the tools for examination are kept clean and stored properly for use.
Preparation of examination and treatment rooms.
Performing Retina Vue exams as trained.
Coordinates patient scheduling and documents appointment cancellations and “no-shows” on the daily appointment schedule and in the respective medical record.
Ensures efficient and timely data collection and reporting requirements.
Implements, supports, and ensures compliance with organizational policies and procedures.
Verifies, and where necessary, inputs changes in demographic, insurance, and other information for return patient appointment calls.
Recall patients that have missed appointments or non-compliant at the provider's discretion.
Participate in continuous in-service training and attend area staff meetings/daily huddles.
Perform basic office duties.
Send letters to inactive patients.
Maintains a neat and professional appearance.
Demonstrates commitment and dependability
May be required to perform other duties as assigned or to perform other duties as necessary.
INTERPERSONAL CONTACTS:
Position requires interaction with patient, and all departments and staff.
RESPONSIBILITY FOR CONFIDENTIAL MATTERS:
Position is exposed to confidential records and allows knowledge of personal personnel information; administrative information and all work of this position must be handled in a highly confidential manner.
Pharmacy Technician
Bond Community Health Center job in Tallahassee, FL
Full-time Description
Detail, accuracy and client relation skills are key traits of pharmacy technicians. It is the job of the pharmacy technician to assist the pharmacist in efficiently operating the pharmacy. Job duties may include setting up and maintaining patient records, handling insurance claims and handling supplies. Pharmacy technicians must be meticulous to avoid possible dangers and ensure safety. They must also be able to communicate accurately with third-parties while handling insurance matters. Pharmacy technicians may also, at the discretion and direction of the pharmacy director, handle inventory to ensure that the pharmacy is stocked with the appropriate amount of medications and supplies.
MINIMUM QUALIFICATIONS:
Florida Pharmacy License
Communication skills: ability to communicate with medical professionals as well as patients in both verbal and written forms
Computer skills including pharmacy-based software programs
Language skills: ability to read and comprehend medical jargon, including prescriptions and progress notes
Math skills: ability to perform basic pharmaceutical calculations, including quantity, volume, percentages
Proven understanding of performing confidential work under HIPPA standards
Ability to work independently with minimal supervision
Ability to work in a team environment while optimally functioning in a continually changing work environment
Physical demands: ability to stand for extended periods; perform functions requiring hand and finger dexterity, close vision and depth perception; reach and extend arms and hands; occasionally lift up to 25 pounds.
Must be able to efficiently and accurately handle instructions.
No record of Substance Abuse or Criminal Record.
DUTIES: Registered pharmacy technicians may assist the pharmacist in performing
the following tasks:
Comply with Florida Board of Pharmacy and rules and regulations
Retrieve prescription files, patient files and profiles and other such records pertaining to the practice of pharmacy
Data entry
Label preparation, price and fill prescriptions
Count, weigh, measure, pour and compound prescription medication or stock legend drugs and controlled substances, including the filling of unit dose and automated medication system
Initiate communication to a prescribing practitioner or their medical staff (or agents) regarding patient prescription refill authorization requests. Prescription refill means the dispensing of medications pursuant to a prescriber's authorization provided on the original prescription
Insurance claims
Inventory stock medication and over the counter medications and supplies and act as cashier
Initiate communication to confirm the patient's name, medication, strength, quantity, directions and date of last refill
Initiate communication to a prescribing practitioner or the medical (or agent) to obtain clarification on missing or illegible dates, prescriber name, brand/generic preference, quantity, DEA registration number or license numbers
May accept authorization for a prescription renewal. Prescription renewal means the dispensing of medication pursuant to a practitioner's authorization to fill an existing prescription that has no refill remaining
Registered pharmacy technicians shall not:
Receive new verbal prescriptions or any change in the medication, strength or directions
Interpret a prescription or medication order for therapeutic acceptability and appropriateness
Conduct a final verification of dosage and directions
Engage in prospective drug review
Provide patient counseling
Monitor prescription usage
Override clinical alerts without first notifying the pharmacist
Requirements
OTHER RESPONSIBILITIES INCLUDE:
All registered pharmacy technicians shall identify themselves as registered pharmacy technicians by wearing a type of identification badge that is clearly visible which specifically identifies the employee by name and by status as a “registered pharmacy technicians”
Work with other technicians in the same environment as well as with multiple pharmacists.
All registered pharmacy technicians shall state their names and verbally identify themselves as registered pharmacy technicians in the context of telephone or other forms of communication
WORKING CONDITIONS:
Is subject to frequent interruptions.
Works in an office environment for long periods of time.
Spend quite a bit of time on their feet, working behind pharmacy counter
May need to use ladders and move heavy boxes.
May work on the weekends or in the evenings.
May be called upon to work beyond normal working hours and in other positions temporarily, when necessary.
Communicates with team members, other staff members and representatives of other organizations.
SUPERVISION RECEIVED:
Pharmacy Director
On duty pharmacist
SUPERVISION GIVEN:
Not Applicable
COMPLEXITY:
Requires ability to think independently and respond quickly to a variety of demands.
Must be able to work within a multicultural environment.
INTEGRITY AND TRUST:
Is widely trusted; is seen as a direct truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, doesn't misrepresent him/herself for personal gain.
MISSION INTEGRATION:
Adheres to the Mission of the BCHC during both good and bad times; is dedicated to meeting the expectations and requirements of the BCHC mission (provide quality services in a supportive environment to all people); acts in line with the values of the mission; practices what he/she preaches.
TEAM RELATIONS:
Understands and supports the team approach. Is seen as team player and is cooperative. Easily gains trust and support of peers; encourages collaboration; can be candid with peers; fosters open dialogue; creates a feeling of belonging to the team.
INTERPERSONAL CONTACTS:
Pharmacy Technicians will interact with all departments at BOND and those located within Apalachee, Bond-Tallahassee Housing Authority, Kay Freeman and other satellite locations, as needed, outside vendors, contracting agencies and regulatory agencies.
RESPONSIBILITY FOR CONFIDENTIAL MATTERS:
Confidentiality is of the UTMOST IMPORTANCE. This position is exposed to detailed and sensitive information regarding Center operations and Patient information(disease state, medication, diagnosis, allergies and personal identifiers such as date of birth, social security number, insurance i.d., income, etc.). Any violations direct and implied are grounds for dismissal by the Chief Administrative Officer.
THE EFFECT OF ERRORS:
Inability to meet organization's obligations: Embarrassment, Loss of Funding, Penalty from funding sources, etc.
HOURS OF WORK:
40 hours per week.
SALARY RANGE:
As specified in the Notice of Hire.
Billing Specialist
Bond Community Health Center job in Tallahassee, FL
Under the direction of the Revenue Cycle Manager, the Billing Specialist will be responsible for accurate and timely billing processes, including preparing and submitting claims, resolving denials, and ensuring compliance with FQHC regulations, while also assisting patients with billing inquiries. The Billing Specialist will understand and model the mission of Bond CHC. Successful performance of job duties will directly impact health system goals to obtain appropriate reimbursement and compensation for services rendered by professional staff. The Billing Specialist will ensure and maintain all records in compliance with HIPAA.
Requirements
DUTIES AND RESPONSIBILITIES:
1. Process daily the medical and dental billing for Bond CHC patients.
2. Timely follow up on insurance claim denials, exceptions or exclusions.
3. Ensure compliance with all regulatory requirements related to FQHC billing.
4. Work with various third-party payers to resolve billing issues.
5. Respond to inquiries from insurance companies, patients and providers.
6. Ensure that all financial documents received by patients during collection activities are appropriately scanned in patient accounts.
7. Coordinate with the Revenue Cycle Manager on any back billing and/or account adjustments necessary due to financial documentation presented by patients during collection activities.
8. Actively participate in internal quality improvement teams. Works with members proactively to support quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards.
9. Do other duties as assigned.
QUALIFICATIONS
A high school graduate or equivalent.
At least one year experience in a medical health care organization performing medical or dental billing activities or working with patient accounts.
Ability to operate a computer including internet for accessing insurance plan web portals.
Well organized, friendly, courteous, adaptable, dependable and patient. Must have ability to work well under pressure and be an effective communicator.
A high degree of maintaining confidentiality.
Clerical experience with ability to compose letters, contact patients and other professional organizations by telephone in a manner representing the organization's mission and goals.
Prerequisites for the positions generally include a clean criminal background check and drug test.
Licensed Clinical Social Worker ( Behavioral Health)
Bond Community Health Center job in Tallahassee, FL
We are seeking a compassionate and experienced Licensed Clinical Social Worker (LCSW) to join our team. As an LCSW, you will provide mental health counseling, therapy, and support services to individuals, families, and groups in need. You will work in a collaborative and supportive environment, helping to promote and facilitate positive change and growth.
Essential Job Functions:
Acts as advocates and help clients gain access to resources while confronting their personal issues, such as mental illness, addiction, and abuse.
Candidates should be qualified to provide care to substance abuse patients and be interested in formulating an accredited outpatient program for substance abuse.
Requirements
Skills and Attitudes:
Experience working with limited resource population.
Ability to work with grace under pressure.
Ability to resolve interpersonal conflict in a straightforward and timely manner.
Ability to set priorities, be organized and be a self-starter.
Ability to be friendly, empathic and an adept communicator.
Ability to treat both staff and patients with respect.
Experienced in psychotherapy for managing grief, post-traumatic stress disorder, anxiety disorders and adjustment to diagnosis of chronic medical disorders.
Candidate should have a general understanding of medications for anxiety, depression, bipolar and psychotic disorders. Additional training in this area is available.
PAC eligible preferred.
Spanish speaking is preferred
Education and Licensure:
Master's degree in Social Work
Current state licensure as a Licensed Clinical Social Worker
Licensed Practical Nurse
Bond Community Health Center job in Tallahassee, FL
Full-time Description
Under the supervision of the Nursing Supervisor, LPNs will be responsible for performing nursing functions in the area of triage, physical assessments, patient education, medical charting and the giving of ordered injections, consistent with the policies of the Center and appropriate regulations of the State of Florida.
RESPONSIBILITIES:
General
Interview patients and record significant patient data, including existing and potential health problems, family history about existing and long-term health conditions and problems and related patient responses.
Participate in referral and follow-up procedures appropriate to the health care of the patient.
Administer prescribed medications and impart to the patient any necessary information regarding the medication.
Counsel and instruct patients/customers individually and in groups as requested - health education.
Maintain an environment in the examining room in which the patient can be cared for in comfort, safety and with dignity.
Assist in the supervision of ancillary staff including Medical Assistants, under the direction of the Nursing Supervisor.
Inform appropriate staff of the medical regimen in such a way as to assure its being carried out.
Record in the patient's record and report to appropriate professional personnel any information pertinent to the care of the patient.
Review patient's records prior to and following the medical examination in order that the medical and nursing regimen is implemented.
Perform HIV/AIDS Counseling and Testing.
Perform venipuncture, EKG, vision and hearing testing, measures weight, B/P and vital signs, administers immunizations, PPD's and ensure injections for HIV/AIDS patients.
Perform duties as delegated by the Medical Provider staff to meet the day-to-day requirements of the patients and the Center.
Maintain competence in practice through continuing education and other appropriate learning experiences designed to foster career development.
Perform other Center duties as required.
Laboratory
Inform patients of procedures for drawing blood.
Explain the type of test being performed.
Draw blood or collect urine specimen (as appropriate).
Process specimens in computer.
Process normal and abnormal pap smears.
Ensure that specimens are picked up by the contract laboratory.
Perform on-site testing as applicable and appropriately directed.
Perform all blood collection, blood preparations, urine specimen packaging and referrals to reference lab consistent with the Center's approved Limited Laboratory Policy and Procedures.
Perform other limited functions as ordered by the provider and consistent with licensed supervision.
Record and maintain appropriate files and journals as required and assure accurate assessment and review of services performed.
Assure the accurate accounting of lab services performed as required by Financial Services and to assist in making all corrections and update to the patient care profile maintained by the respective computer files of the Center and the reference lab.
Requirements
QUALIFICATIONS:
Possession of a current and valid State of Florida License as a Practical Nurse, and evidence of appropriate education equivalent to the Associate Arts Degree in Nursing.
Previous experience in a licensed ambulatory health care facility and a minimum of two years of direct LPN experience preferable in primary care. Experience and knowledge of HIV/AIDS is preferred.
Demonstrated ability in performance as a Licensed Practical Nurse (LPN) as evidence through work reference from previous employers.
Culturally competent with skills/experience working with diverse populations.
Ability and desire to provide service to prenatal patients consistent with Florida State Health Department and the Bureau of Primary Health Care Program (Federal) Guidelines.
PHYSICAL DEMANDS/WORKING CONDITIONS:
Work areas may occasionally become crowded. Position required bending, sitting and lifting. Accommodations will be given to those with disabilities. May be kicked, bit or scratched by resistant children. Must be able to tolerate screaming, crying and other hysterical behavior by pediatric and mentally disturbed patients. May also be exposed to Blood-borne Pathogens including HIV/AIDS and Hepatitis. All clinical staff is encouraged to receive the Hepatitis B Vaccination (offered by BCHC free of charge) and Tetanus Toxoid.
SUPERVISION RECEIVED:
Medical Director, Nursing Supervisor, Medical Providers.
SUPERVISION RENDERED:
Medical Assistants, students, interns and volunteers.
COMPLEXITY:
Knowledge and us of CRT; knowledge of clinical measures and health outcomes.
INTERPERSONAL CONTACTS:
On-going interaction with all providers and patients, Medical Director, Chief Executive Officer, QI Committee and support staff.
RESPONSIBILITY FOR CONFIDENTIAL MATTERS:
Position is exposed to confidential patient information, correspondence and reports and is expected to follow BCHC's confidentiality policy as defined in the Employee Handbook.
EFFECT OF ERRORS:
Errors could expose the Center to legal liability, fines, lost of revenue and possible embarrassment.
HOURS OF WORK:
A minimum of 40 hours per week and as needed.
SALARY:
As specified in the Notice of Hire.
Physical Therapist (Home Health)
Miami, FL job
Leon Home Health, Inc. is seeking skilled and compassionate Physical Therapists to join our team and make a meaningful impact in the lives of our patients. This role is ideal for professionals who excel at assessing patient needs and creating innovative, effective treatment plans in a home care setting.
We primarily serve Spanish-speaking geriatric patients, so candidates must be empathetic, culturally sensitive, and fluent in both English and Spanish. Our team thrives in a positive, high-energy environment, encouraging patients to achieve their goals with gentle motivation and expert care. If you love helping people regain mobility and reduce pain, we'd love to hear from you!
Key Responsibilities
Assess, plan, and implement individualized rehabilitative programs for patients.
Focus on improving mobility, relieving pain, increasing strength, and correcting disabling conditions caused by illness or injury.
Collaborate with physicians and other healthcare professionals to ensure optimal patient outcomes.
Document patient progress and adjust treatment plans as needed.
Apply today and help us bring exceptional care to our community!