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Bonding agent skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical bonding agent skills. We ranked the top skills for bonding agents based on the percentage of resumes they appeared on. For example, 27.9% of bonding agent resumes contained bonds as a skill. Continue reading to find out what skills a bonding agent needs to be successful in the workplace.

15 bonding agent skills for your resume and career

1. Bonds

Here's how bonding agents use bonds:
  • Conduct investigations and prepare reports with recommendation for bond or custody of individuals charged with illegal entry.
  • Traveled to municipalities to sign bond agreements between facility and company of representation.

2. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how bonding agents use data entry:
  • Posted Court Dates, end of the month reports, typing 10-key,data entry, filing,payroll
  • Experienced in data entry, spreadsheets, and multiline phone system.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how bonding agents use customer service:
  • Provided outstanding customer service to diverse customer base including law enforcement, attorneys, defendants, and co-signers.
  • Entrusted with very fragile information while handling extensive research and providing excellent customer service to those in need.

4. Court Dates

Here's how bonding agents use court dates:
  • Assure clients report yo court dates.
  • Check and confirm court dates.

5. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how bonding agents use phone calls:
  • Performed receptionist duties including answering phone calls, filing, creating client files, etc.
  • Respond to phone calls in a timely manner while on call 24 hours a day and 7 days a week.

6. Local Law Enforcement

Here's how bonding agents use local law enforcement:
  • Traveled to jails and courthouses for bond posting while developing strong relationships with local law enforcement and court officials.

7. Office Equipment

Here's how bonding agents use office equipment:
  • Assured maintenance of office equipment/ordered & maintained office supplies.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

8. Computer System

Here's how bonding agents use computer system:
  • Enter all new clients in to computer system for accounting purposes.
  • Processed inmates out of computer system upon release.

9. Payment Arrangements

Here's how bonding agents use payment arrangements:
  • Negotiated payments to continue service, scheduled call backs, calendared payment arrangement with customers and payment extension/service requests
  • Make payment arrangements for customers collect payments on delinquent accounts collect payments for customer bills.

10. Inbound Calls

Here's how bonding agents use inbound calls:
  • Managed a high volume of inbound calls while maintaining excellent daily performance and customer satisfaction.
  • Handled inbound calls to secure defendant's pre-trial release through filing legal paperwork with various courts and jails.

11. Court Hearings

Here's how bonding agents use court hearings:
  • Reviewed and coordinated customer files with court hearings, probation hearing, private investigators, and bail enforcement agents.
  • Filed new warrants for clients who failed to attend court hearings.

12. Direct Calls

Direct calls are connections established with a previous customer or client, most likely a subscriber.

Here's how bonding agents use direct calls:
  • Answer telephones, direct calls, and take messages.
  • Answer telephones and direct calls to appropriate staff.

13. Court Appearances

Here's how bonding agents use court appearances:
  • Organized application for process Conducted jail visits Notified clients of court appearances Others duties as assigned
  • Help locate clients who fail to return for scheduled court appearances.

14. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how bonding agents use telephone calls:
  • Processed third party personal and business telephone calls between hearing and hearing impaired individuals.
  • Received inbound telephone calls from customers and responded using prerecorded scripts.

15. Notary

Here's how bonding agents use notary:
  • Obtained Notary Public for the state of Texas to complete assigned tasks.
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List of bonding agent skills to add to your resume

The most important skills for a bonding agent resume and required skills for a bonding agent to have include:

  • Bonds
  • Data Entry
  • Customer Service
  • Court Dates
  • Phone Calls
  • Local Law Enforcement
  • Office Equipment
  • Computer System
  • Payment Arrangements
  • Inbound Calls
  • Court Hearings
  • Direct Calls
  • Court Appearances
  • Telephone Calls
  • Notary
  • Phone System

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.