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Bonding agent skills for your resume and career
15 bonding agent skills for your resume and career
1. Bonds
- Conduct investigations and prepare reports with recommendation for bond or custody of individuals charged with illegal entry.
- Traveled to municipalities to sign bond agreements between facility and company of representation.
2. Data Entry
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Posted Court Dates, end of the month reports, typing 10-key,data entry, filing,payroll
- Experienced in data entry, spreadsheets, and multiline phone system.
3. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Provided outstanding customer service to diverse customer base including law enforcement, attorneys, defendants, and co-signers.
- Entrusted with very fragile information while handling extensive research and providing excellent customer service to those in need.
4. Court Dates
- Assure clients report yo court dates.
- Check and confirm court dates.
5. Phone Calls
Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.
- Performed receptionist duties including answering phone calls, filing, creating client files, etc.
- Respond to phone calls in a timely manner while on call 24 hours a day and 7 days a week.
6. Local Law Enforcement
- Traveled to jails and courthouses for bond posting while developing strong relationships with local law enforcement and court officials.
7. Office Equipment
- Assured maintenance of office equipment/ordered & maintained office supplies.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
8. Computer System
- Enter all new clients in to computer system for accounting purposes.
- Processed inmates out of computer system upon release.
9. Payment Arrangements
- Negotiated payments to continue service, scheduled call backs, calendared payment arrangement with customers and payment extension/service requests
- Make payment arrangements for customers collect payments on delinquent accounts collect payments for customer bills.
10. Inbound Calls
- Managed a high volume of inbound calls while maintaining excellent daily performance and customer satisfaction.
- Handled inbound calls to secure defendant's pre-trial release through filing legal paperwork with various courts and jails.
11. Court Hearings
- Reviewed and coordinated customer files with court hearings, probation hearing, private investigators, and bail enforcement agents.
- Filed new warrants for clients who failed to attend court hearings.
12. Direct Calls
Direct calls are connections established with a previous customer or client, most likely a subscriber.
- Answer telephones, direct calls, and take messages.
- Answer telephones and direct calls to appropriate staff.
13. Court Appearances
- Organized application for process Conducted jail visits Notified clients of court appearances Others duties as assigned
- Help locate clients who fail to return for scheduled court appearances.
14. Telephone Calls
Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.
- Processed third party personal and business telephone calls between hearing and hearing impaired individuals.
- Received inbound telephone calls from customers and responded using prerecorded scripts.
15. Notary
- Obtained Notary Public for the state of Texas to complete assigned tasks.
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List of bonding agent skills to add to your resume
The most important skills for a bonding agent resume and required skills for a bonding agent to have include:
- Bonds
- Data Entry
- Customer Service
- Court Dates
- Phone Calls
- Local Law Enforcement
- Office Equipment
- Computer System
- Payment Arrangements
- Inbound Calls
- Court Hearings
- Direct Calls
- Court Appearances
- Telephone Calls
- Notary
- Phone System
Updated January 8, 2025