Bonita House jobs

Drivers are responsible for the safe transportation of clients to and from various treatment-related locations, ensuring compliance with federal and state driving laws. In addition to their transportation duties, they play a crucial role in maintaining and updating transportation documentation. Successful candidates will excel in a diverse team environment, collaborate effectively, and demonstrate creative and independent problem-solving skills. This position may work weekends. This is a union eligible position. KEY RESPONSIBILITIES Transportation: Safely transport clients in company provided vehicle following all applicable federal and state driving laws. Maintain appropriate staff/client boundaries. Treat clients with respect and dignity; interact with them in a caring, non-judgmental manner, utilizing harm reduction and trauma-informed care principles. Comply with all health and safety protocols, especially against COVID-19. Warehouse: Participate in the delivery and pick up of various donated goods including furniture, food, clothing, etc. Load and unload trucks. Organize donated goods in the warehouse. Vehicle Maintenance: Ensure routine vehicle maintenance which include daily inspection and pumping gas as necessary. Ensure the cleanliness of the vehicle, both its interior and exterior, to uphold a polished and professional image. Administrative: Maintain vehicle usage logs and maintenance. Maintain accurate vehicle documentation with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements. Attend and participate in meetings. Complete all assigned training in a timely manner. QUALIFICATIONS Education, Certification, and Experience Valid California Class C Driver's license. Ability to clear and maintain agency vehicle insurance coverage. Professional driving experience. Ability to drive a 22-foot truck. Ability to lift 60 pounds. Knowledge Clear understanding of appropriate staff/client boundaries. Knowledge of transportation equipment for physically disabled. Knowledge of vehicle safety and maintenance. Culturally competent and able to work with a diverse population. Desired: Proficiency with Microsoft Office applications, specifically Word Outlook and internet applications. PHYSICAL REQUIREMENTS In an 8-hr workday, employee is required to perform work: Sitting 5 Hrs Standing 2 Hrs Walking 1 Hrs Driving Frequently

HealthRIGHT 360 is a social justice organization that believes that all people deserve equal access to healthcare services. HealthRIGHT 360 gives hope, builds health, and changes lives for people in need. We do this by providing compassionate, integrated care that includes primary medical, mental health, substance use disorder treatment and re-entry services. The Managing Director of Northern California Outpatient Programs is responsible for overseeing the design, development, implementation, management of behavioral health Outpatient programs in Southern California for HealthRIGHT 360. HealthRIGHT 360's Northern California behavioral health Outpatient services include programs in San Fransisco, San Mateo and Santa Clara counties. Key Responsibilities Program Leadership: Directly supervises managers/directors of programs. Performs all aspects of senior management, including general supervision, mentoring of subordinate management staff, and training new management on policies, procedures, and norms of HealthRIGHT 360. Helps new management to understand HealthRIGHT's corporate culture. Identifies innovations and opportunities for integration across HealthRIGHT's programs and works with colleagues to implement same. Oversees and participates in supervisory activities, e.g., including all aspects of staff development, new program activation, hiring, training, motivating, evaluating, performance management, and terminations as needed. Planning/Development: Attends external meetings and events to learn about the changes in the Behavioral Health field and to represent HR360. Assesses program needs in order to identify gaps and suggest other avenues to search for funding. Assists with development of future grants, participates in grant writing as needed, taking the lead when necessary. Examines community and known funders for opportunity to seek additional funding and acquire new funding streams. Identifies service gaps, expands community resources, creates coordinated systems of care and helps address unmet needs of client population. Acts as liaison between funding sources and Agency administration. Understands HR360 strategic vision and finds ways to implement and execute the clinical vision at the treatment services level. Reviews policies and procedures presented by leadership to adjust programming needs. Responsible for drafting policies to meet the needs of specific funders. Responsible for clinical innovations being responsive to needs of participants and demands of funders. Serve as the voice for your programs and your clients. The Managing Director for OP Services works in collaboration with the Managing Director of NorCal Residential Services. Administrative Responsibilities: Organizes and submits monthly reports to Vice President. Is timely with all tasks. Coordinates monthly reports to funding agencies. Assures that programs utilize accepted principles of client records management and confidentiality. Develops and participates in creation of Annual Reports, Biannual Reports, Continuation Reports, Corrective Action Reports (when needed) to funders. Oversees management of contracts and adherence to contract mandates for programs. Serves on various internal program development committees. Serves as agency representative to external committees. Understands and ensures compliance with policies and procedures. Coordinates with Quality Improvement to review programmatic outcomes, critical incidents and satisfaction related data to identify potential trends and opportunities for improvement. Ensures compliance with all contract, regulatory and accreditation bodies. Ensures compliance with HealthRIGHT 360 policies and procedures, HIPAA, 42CFR regulations and all other licensing requirements. Ensures that all staff are informed on quality-of-care concerns, opportunities for improvement and other policy related changes. Clinical Responsibilities: Responsible for setting and guiding clinical strategies and treatment philosophy for HealthRIGHT 360s direct service providers, including but not limited to employing a “whatever it takes” mentality. Ensures that all programs are maintaining quality treatment services and evidence-based practices and guidelines are used to inform programmatic decisions and are delivered consistently to clients. The Managing Director for OP Services works integrally with the Managing Director of NorCal Residential Services to ensure that clinical needs across programs are being met. Education and Knowledge, Skills and Abilities Education and Experience Required: Ph.D. in Psychology, or Master's Degree in Social Work or related field, from an accredited college. Clinical license in the State of California and at least two years post licensure. A minimum of five years leadership experience with progressively responsible positions in the social services field in either a public or private organization. Must have demonstrated knowledge and experience in substance abuse treatment, including relapse and recovery, an understanding of child development, child abuse issues, and experience in assigning and monitoring others' work. Desired: Knowledge of community resources for non-profit substance abuse and mental health treatment facilities. Experience with government contracts and compliance. Knowledge of community resources for non-profit substance abuse treatment facilities and mental health. Leadership development for Managers/Directors. Has excellent time management, organizational and communication skills. Knowledge of DEI and how it impacts organizations/communities/programs. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

This is a remote position. There is limited expectations for regular in-person, in-office activities. You're not the person who will settle for just any role. Neither are we. Because we're out to create a better world, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to be HR360's new Business Analyst III. The Business Analyst will work closely with HR360's internal and external stakeholders to turn data into information and knowledge that can be used to make sound business decisions. This data helps drive improvement in key business metrics, stakeholder experience and business results. The Business Analyst will also interact with various development teams, project managers, senior management, and external vendors. This individual understands how data is turned into information and knowledge, and how the knowledge supports and enables key business processes. The Business Analyst must develop an in-depth understanding of the business environment and possess both strong analytical and communication skills. Further, the Business Analyst must work well within a team environment. The Business Analyst III has advanced experience in performing business case analyses which measures/quantifies the impact and effectiveness of specific programs and performance. The Business Analyst III works cross functionally and directly supports department leaders in the development, analysis and interpretation of HealthRIGHT's scope of business. Key Responsibilities Provide analytical expertise to leadership in areas critical to the organization's overall strategy and performance. Possess an in-depth understanding of business strategy, processes, services, roadmap, and context in which the business operates to identify opportunities and direct projects. Recommend solutions in areas critical to organization's overall and service line performance to inform agency decisions, strategy, and tactics. Collect, understand, and translate stakeholder requirements into actionable parameters for projects. Design and implement business solutions by building relationships and partnerships with key stakeholders. Develop Return On Investment (ROI) analysis for new strategies to improve organization performance. Maintain clear, accurate project documentation including the development of business cases, proposals, and summaries using project management methodologies. Identify risks and mitigate threats by managing issues and resolutions. Exhibit leadership for business analysts, and broader organization where appropriate. Act as critical liaison between business, technical, program and support teams translating technical ideas and analytical results to non-technical peers and stakeholders across all levels of the organization. Produce understandable reports and presentations that describe and communicate complex findings for a variety of technical and non-technical audiences. Write SQL queries to develop, implement, and utilize databases and reporting tools to extract data, using data analysis programs. Visualize data using Power BI, Excel, or other visualization programs. Check ticking system for incoming requests; provide customer-centered, primary line of support for report/dashboard problems, data requests and other issues. Provide solution by researching problems and questions, diagnosing, troubleshooting, and applying available information and resources. Attend staff meetings, in-service meetings and participate in agency committees and task force activities as required. Demonstrate respectful, professional and appropriate behavior that supports a team oriented work environment. Demonstrate a commitment to the mission, core values and goals of HealthRIGHT 360 including the ability to integrate values of justice, respect, compassion, excellence and stewardship into appropriate programs and services. Other duties as assigned by supervisor. Education and Knowledge, Skills and Abilities Education, Certification, and Experience Required: Bachelor's degree in a quantitative discipline such as Mathematics, Epidemiology, Metrics and Evaluation or Statistics, or equivalent 5 years or more of relevant experience. Proven analytical and quantitative skills, including experience with managing and modeling of large data sets, required. Desired: Master's degree in Public Health, Health Analytics/Informatics or related preferred. 5-7 years of experience analyzing data in a healthcare environment preferred. Intermediate experience with or knowledge of data visualization techniques. Established business acumen including understanding of market dynamics, financial/budget management, data analysis and decision-making. Healthcare coding conventions and health plans experience a plus. 3+ years of experience designing, writing, and maintaining Epic reports and dashboards desired. Certification or knowledge of Epic Cogito, Caboodle data model, SlicerDicer, or Clarity data model a plus. Background Clearance: Must not be on active parole or probation, clear with OIG database. Ability to obtain and maintain satisfactory background check. Knowledge Required: Advanced ability to operate computers and related software programs including Word, Excel, Outlook and other Microsoft Office applications. Experience writing SQL queries to develop, implement, and utilize databases and reporting tools to extract data. Experience conducting analyses using data analysis programs. Experience visualizing data using Power BI, Excel, or other visualization programs. Demonstrated healthcare experience in quantifying, measuring and analyzing financial and utilization metrics of healthcare. Skills and Abilities Required: Ability to read, analyze, and interpret common industry related journals, financial reports, and legal documents. Ability to respond to common inquiries from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, clients, and/or external groups. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. We will consider for employment qualified applicants with arrest and conviction records.

. The Tustin Family Campus program is an 18 month residential treatment program serving 15 mothers with up to 32 children. All residents have open Child and Family Service cases in the County of Orange. These mothers are working to reunify with their children while at the same time addressing their histories with addiction and mental health. Our treatment team works closely with Orange County Social Services, Orange County Mental Health and Family Court to ensure successful case plan completion and reunification. Clients receive substance abuse counseling and education, counseling and education in parenting and life skills as well as individual and group therapy for both mothers and children. The goal for our clients is that they graduate with custody of their children, affordable housing and a steady income. The Childcare Parenting Specialist will assist with the Parenting Skills Program, a family centered program, which has the goal of helping parents to provide a healthy and safe environment for their children and to maximize their children's emotional and cognitive development. Key Responsibilities The key responsibilities of the Child Care Parenting Specialist are as followed: Provide 1:1 counseling to each client, introducing behavioral approaches to child guidance. Complete clear concise and timely documentation. Facilitate regularly scheduled activities to promote mother/child bonding such as Mommy and Me Groups, story telling, music groups, arts and crafts. Facilitate Evidence Based Curriculum groups such as Nurturing Parents and Strengthening Familes. Oversee and provide guidance to mothers who are assigned to childcare duties as part of their program activities. Assist mothers in obtaining safe, quality off-site child care when required, while still in residence or exiting from the program. Assist mothers with school communications, parent teacher meetings, IEP's. Assist mothers in locating transportation to and from school as required. Participate in team and staff meetings and in-service training. Other duties as assigned. Evening and weekend hours are required. Education and Knowledge, Skills and Abilities BA degree in Human Development, Early Childhood Education, or comparable subject matter. 4 years experience in a child care setting can be substituted for the education requirement. Experience working in a residential treatment environment preferred. California Driver's License required with proof of insurance. We will consider for employment qualified applicants with arrest and conviction records. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.

. To provide excellent customer service to both external and internal clients, answer high volume of calls, schedule medical, dental, and behavioral health appointments, provide support to clinic, direct phone inquiries to appropriate departments, and provide program information to all callers. Key Responsibilities Incoming calls: Answers a high volume of calls and schedules appointments for all patients with a high degree of accuracy. Knowledgeable of primary medical care, behavioral, and dental services to provide accurate information to all callers. Maintains average call time and call volume as indicated in call center guidelines. Monitors incoming calls, and works with Call Center Manager to minimize abandoned call rates. Knowledgeable about insurances and funding programs, such as MediCal, MediCare, Healthy San Francisco, Family PACT, and commercial insurances. Communicates sliding fee scale policies to patients appropriately. Communicates clearly on the phone and accurately documents and assigns messages and faxes. Confirms and updates contact information for all patients at every contact. Outgoing calls: Makes follow-up calls for any messages left. Completes robust confirmation calls for all next day appointments. Robust confirmation calls include confirming reason for visit, necessity of visit, appointment time, appointment provider, verification of insurance, notification of any co-pays, deductibles, share of costs, or payments due, and any paperwork that may be needed to be completed. Assist with scheduling changes by contacting patients to reschedule appointments. Documentation Responsibilities : Accurately documents and routinely updates required patient information in electronic health record system. Documents billing notes and general medical appointment reminders in the appointment screen, as well as in the patient information screens. Collects and verifies contact information at every call. Enters patient insurance information for patients, and verifies eligibility with patient. Documents appointment visit status, including rescheduled, cancelled, confirmed, left voice message, or any other status appropriately. Customer Service: All communications, both internal and external, must be delivered with excellent customer service. Must be courteous and professional for all patient interactions. Must talk to patients and clients in a caring and non-judgmental manner. Must be able to deliver care in a culturally and linguistic sensitive manner. Must ensure to use patient's preferred name and pronouns. Must adhere to scripted phrases, welcoming patients and thanking them for their phone calls. Listens and documents patient complaints, and routs calls to appropriate staff for swift resolution. And, other duties as assigned. Education and Knowledge, Skills and Abilities Required Qualifications: Prior experience in front desk reception, administrative and/or customer service Exhibits a professional demeanor, and can discreetly handle sensitive and confidential information and ability to work under pressure Strong organizational, interpersonal, listening, speaking and written communication skills Ability to assist callers in an approachable and welcoming manner Ability to work effectively with all levels and types of employees, management, clients and guests Ability to work cooperatively and effectively as part of a team Ability to multi-task and work well independently and under pressure in a fast-paced environment; detail-oriented Strong proficiency with Microsoft Office applications(Excel, Outlook and Word), specifically Word Outlook and internet applications Experience working with staff and volunteers Working knowledge of computerized medical scheduling and billing systems Knowledge of HIPAA regulations Excellent attention to detail, ability to work independently and strong organizational skills Commitment to working with diverse communities, including communities of color, homelessness, and users of illegal substances, HIV/AIDS patients and persons with mental health concerns High School Diploma or GED equivalent Desired Qualifications: 2 years experience working in a medical setting (or call center), preferably in a community clinic with medical experience Familiarity with other community agencies in the Bay Area to make appropriate referrals Understanding of harm reduction philosophy and ability to provide non-judgmental, client-centered services Bilingual language capacity (Spanish/English) We will consider for employment qualified applicants with arrest and conviction records. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

HealthRIGHT 360 is a family of integrated health programs that provides compassionate care and treatment to over 38,000 individuals a year through more than 70 distinct and culturally competent programs in 13 California counties. We provide services, regardless of one's ability to pay, inspired by our belief that healthcare is a right, not a privilege. This non-profit, multi-program, multi-facility organization services a diverse population of women, women with children and men who are seeking recovery and transition from alcohol and drug addiction. The Maintenance Worker is responsible for providing maintenance to all Northern California HealthRIGHT 360 facilities. Providing high quality customer service, the Maintenance Worker ensures that the operational needs of facilities are met. Key Responsibilities Maintenance Responsibilities: Will include assisting with the checking and replenishing of supplies, ensuring the facility functions are operating properly (e.g. light bulbs/fixtures, etc.). Repairs damaged areas of facility. Assesses repairs and maintenance needs for outside contracting needed. Assists professional contractors. Works as a team with Operations and Maintenance staff and performs functions that further the Department and Agency. Assists with special projects, as needed. Administrative Responsibilities: Keeps records of jobs completed for weekly maintenance summary. Submits purchase orders. Processes maintenance requests through our Web Help Desk ticket system. Collects required paperwork from vendors. Maintains schedule of facility needs that need to be routinely addressed in a timely manner (i.e. replacement of fire alarm batteries, etc.). Completes monthly trainings through our Relias computer program. Health and Safety Responsibilities: Assist with building compliance with all regulatory agencies, funding sources, certification and licensing boards including but not limited to CARF and OSHA. Assists the Health & Safety Monitor of each site with the compliance of Site Specific Emergency Response Plans. Education and Knowledge, Skills and Abilities Education and Experience Required: High School Diploma or equivalent. Valid and clean California driver's license and current automobile insurance 5 years experience providing professional maintenance duty services. Must have a reliable vehicle and have own tools. Knowledge of basic building trades techniques. Experience with wide variety of construction tools, methods and materials. Understanding of and the ability to maintain boundaries with participants. Handyman experience. Must be able to work weekends; some evenings may be required. Must be able to travel, if needed. Desired: Knowledge of building code and licensing requirements for residential treatment facilities. Experience with earthquake preparedness. Knowledge of substance abuse and mental health treatment. Background Clearance Required: Must not be on active parole or probation. Knowledge Required: Culturally competent and able to work with a diverse population. Proficiency with Microsoft Office applications, specifically, Word, Outlook and Internet applications. Skills and Abilities Required: Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data. Professionalism, punctuality, flexibility and reliability are imperative. Excellent verbal, written, and interpersonal skills. Integrity to handle sensitive information in a confidential manner. Action Oriented Strong problem-solving skills. Excellent organization skills and ability to multitask and juggle multiple priorities Outstanding ability to follow-through with tasks. Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility. Strong initiative and enthusiasm and willingness to pitch in whenever needed. Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations. Able to work within a frequently changing project scope while maintaining overall direction and structured priorities. Self-motivated, dependable, creative and proactive approach to work; understands the importance of working independently and within a team environment. Strong interpersonal and communication skills; ability to work effectively with people in a constructive manner. Must be able to demonstrate strong boundaries. Desired: Experience working with criminal justice population. Bilingual English/Spanish. Tag: IND100.

. The Community Outreach & Education Specialist must have a Bachelor's degree in social sciences field required; bachelor's degree in social work preferred. Registration or Certification as Substance Abuse Counselor from an approved/accredited California agency. As per contract, all staff hired MUST be fully vaccinated against COVID-19 and when eligible, receive their booster shot. Prototypes, a program of HealthRIGHT 360's residential substance use disorder (SUD) program is a new program contracted with Department of Public Health's (DPH) Substance Abuse Prevention and Control (SAPC) program for residential drug Medi-Cal (DMC) services for up to 99 adult men and women: 33 that are for men who are judicially involved, 33 for men, and 33 for women. The BHC's residential DMC program will employ 100 people and works closely with the other BHC programs to provide a continuum of services for low income/Medi-Cal population. The program is located on the campus of Martin Luther King Jr. Hospital in the Willowbrook area of South Los Angeles and will serve all LA County residents. The Community Outreach & Education Specialist conducts outreach directly to potential clients (street outreach, jail in-reach, shelter visits, community events) to increase awareness and understanding of SUD treatment generally, and of the services at MRT BHC specifically. Uses motivational interviewing and harm reduction skills, as well as trauma-informed approach, to encourage eligible clients to choose treatment. Also conducts outreach to other service providers and stakeholders to market the MRT BHC program, to increase awareness of its services and target population among providers who might refer eligible clients to the program. Educates community members, service providers, MRT BHC partners, and other County department personnel about SUD, treatment, and care coordination. Knowledgeable about all of the above and responsive to client, family, and stakeholder questions. Key Responsibilities Direct Service: Engage potential clients at various locations (e.g., streets, community services organizations, shelters, etc.), at frequent and regular intervals to educate and motivate them to engage in SUD treatment services. Establishes and maintains cooperative linkages with other providers (e.g., hospital emergency departments, law enforcement, public, private, and other social, economic, health, legal, vocational, and mental health partners) to make appropriate referrals that address unmet client needs. Conduct presentations for other County departments and partners in the MRT BHC and on the MLKCH campus, as well as potential referral partners on SUD treatment including, but not limited to: the SUD treatment system, the referral process, and how to improve care coordination. Promote culturally and linguistically relevant public awareness about SUDs and inform the community about available SUD treatment options. May need to also provide client care hours and submit progress notes within 72 hours of service delivery. Documentation must maintain in compliance with agency policy and procedures, HIPAA, 42-CFR, DMH, and SAPC standards. Assists the client with intake by completing case management assessment and entering financial and benefit information. Supports the client in apply for Medi-cal or transfer Medi-cal county when appropriate. Assess the client's case management needs and completes all releases of information. Connects the client to benefits, mental health, physical health, employment, probation, DCFS, employment, housing, community resources, outpatient substance use disorder services, and aftercare. Coordinates communication and external service linkage including: assisting with scheduling appointments, communicating with probation, scheduling child visits, communicating with DCFS, obtaining all court minute orders, providing appointment reminders for therapy and psychiatrist. May completes the VI-SPDAT and connects the client to safe housing options. Education and Knowledge, Skills and Abilities Education and Certification: Bachelor's degree in social sciences field required; bachelor's degree in social work preferred. CPR certified preferred - Registration or Certification as Substance Abuse Counselor from an approved/accredited California agency. Possession of valid CA driver's license and clean driving record Experience: Minimum two (2) years' experience working with individuals who are homeless, mentally ill, HIV positive, substance-using, and/or involved in the criminal justice system. Experience working with diverse populations regarding lifestyle, age, gender and sexual orientation/identity, cultural background, and economic status. Background Clearance Required: Must be able to pass live scan fingerprint clearance and jail clearance. Must not be on parole or probation for a minimum of two years prior to employment. Other Requirements: Must be fully vaccinated against COVID-19, including booster shots; there are no medical or religious exemptions available for this position. Knowledge, Skills, and Abilities Required: Fluent/certified bilingual (English/Spanish). Excellent organizational, written, and verbal communication skills. Eagerness to cultivate new professional contacts and encourage utilization of MRT BHC Residential SUD Treatment Services. Culturally competent and able to work with a diverse population. Ability to work alone as well as cooperatively with others and demonstrate good judgment in unusual or emergent situations. Ability to work independently and manage multiple tasks simultaneously. Ability to provide a high degree of accuracy in projects and tasks assigned. Willing and able to work flexible hours, which may include some evening and/or weekend work. Comfortable working in an environment a client population struggling with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency. Strong proficiency with Microsoft Office applications, specifically Word, Outlook, and internet applications. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

Are you the type of person who enjoys continuously learning and sharing ideas with team members? Do you feel an authentic sense of accomplishment when you've discovered the root cause of an issue? HealthRIGHT 360's IT Department is looking for a knowledgeable, organized, and detail-oriented team player with excellent interpersonal skills to support the agency's network operations. Join our team of dedicated individuals committed to supporting those treating people in need of substance abuse, mental health, and primary care treatment. The IT Systems Administrator is responsible for provisioning, installation, configuration, operation and maintenance of servers, networking devices, backup/disaster recovery solutions, and computer assets, and assists in managing the agency's network in collaboration with other members of the Network Operations team. Providing high quality customer service, the position ensures that all IT systems and equipment issues are resolved in a timely manner. This position may require selected candidate to occasionally work outside of normal business hours. Key Responsibilities Network Responsibilities: Manages administration, support, and maintenance of Microsoft Windows server infrastructure, including cloud-based solutions (Office 365, Azure, etc.). Configuration and maintenance of backup and disaster recovery solutions. Responsible for maintaining as close to 100% uptime of all network resources as possible. Diagnoses and repairs network hardware and software problems for all departments. Develops and implements policies, procedures and protocols for network and computer maintenance, operation, purchases, and use. Performs special projects assigned by supervisor. Support Responsibilities: Along with other members of the Network Division, provides desktop support to all staff. Provides servicing, repair, and upgrades for all agency networks and computers. Analyzes and evaluates current and future computer, network, and data needs for agency. Recommends, designs, and implements network projects. Creates, organizes and communicates lessons learned and best practices documentation. Administrative Responsibilities: Recommends and assists with purchasing of computer and networking hardware and software. Oversees planning, organizing, and coordination of all computer and network-related training. Develops relations with vendors, keeping current on developments in hardware, software, and training. Develops and maintains accurate IT equipment tracking systems. And, other duties as assigned. Education and Knowledge, Skills and Abilities Required: BA or BS in technical field and 3-5+ years' experience or 6-8+ years' work experience in a technical desktop/network support position. Working experience administering Windows Server 2008/2012/2016 networks, Exchange 2010/2013/2016, Office 365 and SharePoint. Working experience creating and managing virtual servers using Microsoft Hyper-V. Working experience with Active Directory, including creating Group Policy. Valid CA Driver's license and vehicle. Frequent visits to our facilities in the San Francisco Bay area, occasional travel to the Santa Clara, San Mateo and Contra Costa sites. Proven project management/requirements gathering experience. Working experience managing backup and disaster recovery solutions. Working experience troubleshooting and repairing network, computer hardware and software related technical issues. Working experience configuring and installing network operating systems. We will consider for employment qualified applicants with arrest and conviction records. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.

The Martin Luther King Jr. Behavioral Health Center (MLK BHC) is a program of HealthRIGHT 360 and is contracted with the Department of Public Health's Substance Abuse Prevention and Control (SAPC) program. MLK BHC offers residential Drug Medi-Cal (DMC) services for a maximum of 99 adult individuals, comprising 33 beds each for judicially involved men, men, and women. MLK BHC collaborates closely with other Behavioral Health Center programs to ensure a comprehensive range of services for low-income and Medi-Cal-eligible individuals. Situated on the Martin Luther King Jr. Hospital campus in the Willowbrook area of South Los Angeles, the program serves residents of all Los Angeles County. The Lead Client Safety Navigator (CSN) ensures and maintains a safe, respectful, and welcoming environment for all clients, staff, and visitors. Lead CSN works with program leadership, Sherriff's or local law enforcement, and other teams to respond to emergency and crisis situations, including client drug use, overdose, programmatic interruptions, and other situations. KEY RESPONSIBILITIES Safety and Security: Oversee all Pods to ensure safety is maintained and to provide support and feedback to all CSNs on shifts as needed. Ensure and maintain a safe and orderly environment for clients, staff, and visitors. Monitor security cameras and attend building security meetings. Make regular rounds to monitor entrances, exits, offices, common areas, and building perimeters. Clear areas of crowds, debris, and out-of-place items. Direct and deflect traffic. Work with local law enforcement as needed. Maintain appropriate boundaries and adhere to the organization's code of conduct. Ensure compliance with HIPAA, 42 CFR Part 2, and other funding requirements. File incident reports as needed. Client and Visitor Management: Welcome and assist clients when returning from appointments. Ensure clients sign in and check belongings for contraband. Welcome visitors, check credentials, ensure signing in, and escort them to the supervisor on duty. Maintain client and visitor logs. Crisis Intervention and Emergency Response: Carry Narcan, recognize signs of overdose, and administer Narcan as necessary to reverse drug overdose. De-escalate emotionally charged situations and maintain non-confrontational behavior during observation and intervention. Administrative and Professionalism: Maintain positive, respectful, non-confrontational behavior. Attend and participate in meetings. Participate in and complete all assigned training. Assist with onboarding of new CSN and training or mentoring new and existing CSNs. Documentation must be maintained in compliance with agency standards, HIPAA, 42 CFR Part 2, and other funding requirements to satisfy internal and external evaluating requirements. QUALIFICATIONS Education, Certification, or Licensure High school diploma or equivalent required. Higher education preferred. Possess a valid First Aid and CPR certification or ability to obtain within 30 days of hire. Experience Three years of job-related experience working or "lived experience" with the criminal justice population or with the community behavioral health system.

. The Youth Substance Use Prevention program is a school-based and community-based program that aims to prevent the use of alcohol, marijuana, tobacco, meth, Rx, and other drugs in youth. We achieve our goals through life skills education in the classroom, groups for youth involved with substances, mentoring through our Pomona Youth Prevention Council, engaging youth in community campaigns, and advocacy on policies that impact the lives of youth and their community. We work with youth ages 11 through 18, their parents, and with dedicated adults in the Pomona community. The Youth Prevention program is apart of the Family Resource Center at Protoypes. Are you passionate about helping youth? If so, we are currently looking to fill a Youth Prevention Specialist position in our Youth Substance Use Prevention program at The Family Resource Center in Pomona. The ideal candidate has experience working with youth, providing prevention education or training in prevention, classroom or behavioral management skills, experience running groups, loves working as a part of a team, and is passionate about working with the community. Key Responsibilities Conduct evidence-based youth prevention education lessons about alcohol, tobacco and other drugs at schools. (We will provide training.). Conduct parent meetings and or parent education workshops and classes. Facilitate groups at schools with youth who have been involved with alcohol, tobacco, and other drugs. Coordinate referrals to mental health, alcohol and drug treatment programs as well as community services as needed. Facilitate the coordination of program sponsored school or commuity-wide prevention activities/campaigns and alternative social activities for youth. Document youth progress and participation, parent progress and participation, all work related activities and outcomes. Support the Pomona Youth Prevention Council leadership development, mentoring activities, prevention education, and community engagement. Collect pre/post-test surveys and assessments. Actively participate in community meetings, community and coalition building, events and campaigns that support parents and youth. Be available occasionally on weekends and evenings for events. Education and Knowledge, Skills and Abilities Must possess a Bachelor's Degree in public health, social work or related field. One (1) year experience providing alcohol, tobacco and other drug prevention services. Education may be substituted for experience when coursework is directly related to alcohol, tobacco and other drug prevention OR public health. A minimum of (2) year's experience in the human services field. California Driver's License and proof of insurance. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

. Reporting directly to the Director of Nursing, the Case Manager, Medical (Medical Case Manager, MCM) primary focus is to address the specialized medication case management and treatment authorization needs of participants in a social model substance use detoxification program. The MCM works in coordination with internal and external stakeholders to address the broad array of client needs through coordinating funding, and in obtaining critical medications required for safe Withdrawal Management (WM). The MCM acts primarily as a care coordinator and treatment case manager, and may perform duties that include crisis intervention, health education, referral to providers of necessary services, and benefits counseling. The MCM works with an interdisciplinary team, ensures accurate and timely flow of documentation to support appropriate treatment length episodes and maintains quality assurance of files. As part of the MCM routine duties they will interact with other governmental, non-profit service agencies, and local businesses for client services. KEY RESPONSIBILITIES Case Management: Prepares extended treatment episode authorization requests and routes to medical leadership for review. Forwards finalized document to Department of Public Health for authorization and, if received, ensures the authorization information is relayed to internal stakeholders. Facilitates the confidential exchange of client's protected health information (PHI) between Admissions and WM to adequately evaluate unit appropriateness for client's needs. Monitors, coordinates, and resolves obstacles between prescribing providers, payors, and retail pharmacies to make certain that clients receive critical Medication Assisted Therapies (MAT) with few to no lapses in treatment days. Outreach and Relationship Management: Collaboratively work and communicate with other agencies and local pharmacies to provide information regarding resources and service opportunities. Leadership Responsibilities: Works collaboratively with all invested staff. Provides administrative leadership for client medication support, and within the quality improvement infrastructure of the healthcare and residential program. Participates in matters related to performance and quality improvement, planning, protocols, and goal setting. Comfortable in changing systems, and champions change. Organizational Responsibilities: Accurately and consistently documents required information on records and reports. Keeps up to date with operational and procedural requirements. In conjunction with WM Nurse Manager, Behavioral Health Nurse Director, and/or Director of Addiction Medicine, assures organizational readiness for accreditation surveys and ongoing monitoring and reporting of conformance to quality within the program. Provides direct care coordination support for clients to access all aspects of HR360 healthcare services. And perform other duties as assigned. QUALIFICATIONS Education, Certification, and Experience Required: Possess a minimum of an AA degree in a related field; or 3-5 years related experience. BLS and First Aid Certification must be obtained within 30 days of hire. Experience and interest in working with safety-net populations and in treating substance use disorders. Experience working successfully with issues of mental health, criminal background, and other potential barriers to economic self-sufficiency.

. The Specialized Treatment for Optimized Programming (STOP) Program Area Six connects California Department of Corrections and Rehabilitation inmates and parolees to comprehensive, evidence-based programming and services during their transition into the community, with priority given to those participants who are within their first year of release and who have been assessed to as a moderate to high risk to reoffend. Area Six includes San Diego, Orange, and Imperial counties. STOP subcontracts with detoxification, licensed residential treatment programs, outpatient programs, professional services, and reeentry and recovery housing throughout the program area to assist participants with reentry and recovery resources. The Billing Coordinator is responsible for coordinating receipt of and reviewing Community Based Provider (CBP) subcontractor client data for accuracy and entering and retrieving data from/to the Automated Reentry Management System (ARMS) as needed for the purpose of reconciliation, invoicing and billing. Key Responsibilities Data Entry and Reconciliation Responsibilities: Review outgoing and incoming CBP subcontractor client data for accuracy. Enter data found on the verification form into the STOP database to begin the reconciliation process. When discrepancies are found, coordinate with CBPs and internal departments to resolve and reconcile the discrepancies. Ensure accuracy of all data entered. Billing and Invoicing Responsibilities: Process STOP CBP weekly verifications by extracting from the STOP database, and possibly further verifying in the ARMS database, and forwarding to the CBPs via email (and sometimes fax) for approval. Produce the monthly billing and forward to CBPs for billing authorization and approval. Ensures accuracy of all billing and resolves any discrepancies identified. Act as liaison between Fiscal department and STOP to ensure ease of information flow. Produce invoices for other various services (i.e. transportation, links etc.). Administrative Responsibilities: Produce monthly client and CBP related reports as needed for the California Department of Corrections and Rehabilitation (CDCR), with supervisor review and approval, using the ARMS database. Assure confidentiality of all incoming and outgoing client data. As assigned, performs other clerical tasks. And, other duties as assigned. Education and Knowledge, Skills and Abilities Education and Experience Required: High School Diploma or equivalent. Previous work experience working with spreadsheets. Previous work experience performing data entry. Type 45 wpm. Strong math skills. Desired: Bilingual. AA Degree; Experience may substitute for this on a year-by-year basis. We will consider for employment qualified applicants with arrest and conviction records. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

The Mentoring and Peer Support (MAPS) program provides mentoring and support to individuals who have an active criminal care and are struggling with one or several of the following: mental illness, a substance use disorder, and/or experience in the armed forces. The goal of the programs is to support client recovery and assist with navigating the criminal justice system. Goals of the program include helping clients to maintain recovery, comply with court requirements and maintain engagement in treatment. Peer Mentors work with client both in the jail and in the community. Peer Mentors are proactive in their outreach to clients, are able to work independently and have excellent communication skills. MAPS Peer Mentors work with clients individually and in group settings with a focus on peer counseling and support. Mentors are expected to be able to work independently while also regularly communicating with their supervisor and accounting for their time. Mentors must document on all patient encounters in a timely manner and collect data for reporting purposes as directed. Mentors work as a team and communicate with and support other mentors as needed. Key Responsibilities Provide regular support to mentees. Report to and collaborate with the Mentoring And Peer Support (MAPS) program's Program Coordinator and the Deputy Director of Jail Health Reentry Services. Assist mentees with resource linkage and navigating community resources (e.g., transportation, mobility, housing, decision-making, assistive technology, language, government programs, cultural adjustment, immigration services, food assistance, legal assistance, women's services, medical assistance, mental health services, vocational services, volunteerism, and education programs, and any other services that may support the client on overcoming external barriers to well-being and self-sufficiency). Conduct outreach to residential, community and hospital settings to connect with mentees. Provides one on one peer mentoring. Routinely communicate and collaborate with the client's treatment team (case manager, psychiatrist, etc). Organize and facilitate support groups in the jail(s), as requested. Education and Knowledge, Skills and Abilities Firsthand understanding of and experience with one of the following: being a member of the armed forces and/or suffering from a mental illness, substance use disorder or co-occurring mental health and substance use disorders. Knowledge of behavioral health issues such as (but not limited to) depression, substance abuse, psychosis or anxiety, and a willingness to share that experience. Completion of a mental health certificate program or equivalent education, preferred. Familiarity with various supportive counseling strategies and wellness and recovery principles in working with clients with mental health, substance abuse, or co-occurring conditions, preferred. At least 3-5 years of ‘lived experience' with the community behavioral health system and/or the Department of Veterans Affairs, preferably in San Francisco. Strong interpersonal and active listening skills. Sensitivity to and experience working with the ethnically, culturally, socially, and sexually diverse individuals, communities, agencies, and organizations and persons who have experienced homelessness, incarceration, mental illness and/or substance abuse. Ability to work independently within a multidisciplinary team and interact effectively with the medical and criminal justice system as well as community providers in order to facilitate comprehensive mental health care delivery. Ability to respond quickly and use good judgment in unusual and emergency situations. Willingness to work with clients in the community. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

. North County Serenity House Outpatient Program provides a gender responsive, trauma informed approach to assist our participants in recovery, relationships and relapse prevention. Our comprehensive program includes therapy, psycho education classes, counseling groups, advocacy, onsite daycare, homeless supportive services and exit planning. We believe in individualizing participants' treatment based on their need and what works best for them. Our hope for every woman is that they are able to improve their quality of life, establish a support system and develop healthy coping skills.We are funded through the County of San Diego Health and Human Services Agency. North County Serenity House is also a proud partner of Live Well San Diego. Overnight Monitors are responsible for maintaining and assessing the safety and security of the program and residents throughout the night while providing a supportive treatment environment. Through effective communication, Overnight Monitors relay relevant information to other members of the interdisciplinary team and performs crisis intervention as needed. Overnight Monitors ensure that the treatment environment is safe and welcoming. Key Responsibilities Safety and Security Responsibilities: Remains alert and awake during the entire overnight shift. Performs hourly facility and room checks to ensure and maintain accountability of all participants and the safety and security of the facility. Coordinates emergency drills with participants. Performs crisis intervention and communicates with treatment team as unforeseen situations arise. Performs CPR and First Aid as needed. May work weekends and holidays as needed. Documentation Responsibilities: Documents participant updates and incidents in the Welligent and facility log nightly. Completes an absent without leave (AWOL) and AWOL retraction reports as needed. Updates tracking log with newly enrolled and discharged participants and sends to the appropriate departments before the end of the shift. Updates bed roster when needed to ensure all participants are in the correct bed. Maintains accurate records by data entering documentation into various electronic systems for all participants in accordance with guidelines established by HealthRIGHT 360, HIPAA, 42CFR, Drug Medi-cal and funder standards to satisfy internal and external evaluating requirements. Assist in ongoing maintenance of participants' charts and other related documentation. Uploads all medication logs, medication Centrally Stored Medication and Destruction Record, UA logs, UA lab results and controlled count logs to counselors as participants discharge or at the end of every month. Creates and updates all medication logs to reflect current medications. Ensures that all clinical documentation is completed in a timely and accurate manner, and entered into the various electronic systems. Review notes for billing accuracy. General Responsibilities: Overnight monitor will support the medical team when needed to ensure participant medication is securely stored and properly accounted for. Ensures that the laundry room is locked at the appropriate hour and locks all group room doors around the facility. Responsible for re-stocking supplies in bathrooms, Health and Wellness Room and the Administrative Office. Check phone message on both the duty phone and the landline phone and forward to appropriate staff or email staff with information. Responsible for checking passes and sign out logs nightly. Inform program staff of any pass discrepancies, late arrivals, etc. Check all UA results for the day and send out email with positive and negative results. Assist the medical team with medication box audits. Comply with agency's policies and procedures. Arrange work schedule in accordance with agency's needs which may include weekends and holidays. Meet expected performance standards as assigned by supervisor. Attends and completes required trainings and meetings. And, other duties as assigned. Education and Knowledge, Skills and Abilities Registration with Drug and Alcohol Certification recognized by Department of Health Care Services (DHCS). High School diploma or equivalent. First Aid Certified within 30 days of employment. CPR Certified within 30 days of employment. A valid California driver's license and automobile insurance. Must not be on active parole or probation. Culturally competent and able to work with a diverse population. Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications. Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency. High degree of self-awareness and self-regulation. Acts with a sense of urgency to ensure the highest quality of care possible for our participants. Ability and willingness to learn new systems, topics, and methods. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

North County Serenity House, A Program of HealthRIGHT 360 was founded in 1966 to provide substance use disorder services in the community. North County Serenity House provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co-occurring mental illness, we provide integrated substance use and mental health services which treat both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use disorders. Criminal Justice Care Coordinators are responsible for assessing participant strengths in relation to their criminal justice needs and concerns. Responsible for supporting health and recovery in a structured, safe and culturally sensitive setting. In conjunction with participant and the treatment team, the Criminal Justice Care Coordinator assists participants in completing treatment plan goals through individual counseling that includes, but not limited to, substance abuse recovery skills, strategies for coping with trauma, parenting interventions, family relationship skill building, enhancement of educational skills, health awareness, vocational development, treatment planning and ongoing assessments, etc. based on participant need. Criminal Justice Care Coordinators assist participant's in navigating systems of care while maintaining communication and compliance will legal stakeholders within a supportive treatment environment. Key Responsibilities Facilitates individual case management sessions with each caseload participant who is involved with probation, parole or other legal systems and Keeps consistent contact with probation and parole officers. Proactively links participants to both internal and external resources based on their treatment needs and follows up on the progress/status. Facilitates case conferences which include all parties involved in participant's case as needed. Provides advocacy and support for participants within and without the milieu. Facilitates group sessions as assigned. Performs crisis intervention and communicates with treatment team as unforeseen situations arise. Documents participant updates, incidents, changes in legal status in the facility log daily. Attends required trainings and meetings. Maintains accurate records by entering documentation into various electronic systems for all participants in accordance with guidelines established by HealthRIGHT 360, HIPAA, 42CFR, Drug Medi-Cal and funder standards to satisfy internal and external evaluating requirements. Collaborates with each caseload participant and other available internal and external resources to develop/maintain treatment plans, transition plans, progress notes and appropriate updates in support of the health and recovery needs of the participant. Properly documents all individual and group counseling sessions and completes the discharge paperwork/process and required agency assessments in timely manner. And, other duties as assigned. Education and Knowledge, Skills and Abilities Required: Registration with Drug and Alcohol Certification recognized by Department of Health Care Services (DHCS). High School diploma or equivalent. First Aid Certified within 30 days of employment. CPR Certified within 30 days of employment. A valid California driver's license. Culturally competent and able to work with a diverse population. Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications. Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency. Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data. Professionalism, punctuality, flexibility and reliability are imperative. Excellent verbal, written, and interpersonal skills. Integrity to handle sensitive information in a confidential manner. Action oriented. Strong problem-solving skills. Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks. Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility. Strong initiative and enthusiasm and willingness to pitch in whenever needed. Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations. Able to work within a frequently changing project scope while maintaining overall direction and structured priorities. Desired: Drug and Alcohol Certification recognized by Department of Health Care Services (DHCS). Bachelor's Degree in related field. Experience with Drug Medi-Cal Organized Delivery System. Experience with ASAM Diagnostic Assessment. Knowledge of gender-responsive, trauma informed and co-occurring treatment. Knowledge of Clinical documentation (treatment plans, progress notes etc.). Experience working with criminal justice population. Bilingual English/Spanish. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

. JOB SUMMARY HealthRIGHT 360, a family of programs, is located across 13 different counties in California. HealthRIGHT 360 provides an array of medical and behavioral health services to some of the most marginalized populations, ranging from primary care, mental health services, detox, substance use disorder treatment in both residential and outpatient settings and transitional services for the criminal justice population. 815 Buena Vista West in San Francisco is an alcohol rehab program providing substance abuse treatment, detoxification, and a halfway house or sober living home with residential short-term treatment and residential long-term treatment. Dual diagnosis or persons with co-occurring disorders, persons with HIV or AIDS, gays and lesbians, seniors, or older adults, pregnant or postpartum women, women, men, and criminal justice clients are supported for this drug treatment center. Under the supervision of the Medical Director, Behavioral Health Nurse Director, Nurse Manager, and/or licensed nurse, the On-call Health and Wellness Coordinator (HWC) is responsible for maintaining the secure inventory of medications, medication administration records, and directly observing and documenting self-administration of medication therapies for approximately 99 clients in withdrawal management and/or treatment for substance use disorders. Provides health information within scope, supports clients in learning to coordinate their own health care, and acts as a resource in navigating the health care system. They adhere to delivering treatment and services in Trauma-Informed and Harm Reduction modalities. KEY RESPONSIBILITIES Client and Medical Responsibilities: Closely collaborates with Medication Assisted Therapy (MAT), Withdrawal Management, and other Health & Wellness teams to ensure treatment plans and medication regimens are accurately implemented on the unit. They are responsible for management of client medications, including psychotropic medications and controlled substances and associated documentation, secure storage, count/inventory, and destruction according to policy. Acts as liaison with other staff and providers to relay requested information and reports on client adherence to medications. Ensures timely TB clearance for all new admissions as needed. Responds to medical emergencies and first aid needs as needed.Administrative Responsibilities: Maintains all medication documentation, including Centrally Stored Medication and Destruction logs, Medication Self-Administration forms, Shift-to-Shift Controlled Substance Logs, Discharge/Transfer Medication forms, and various standard letters to physicians and agencies. Ensures intra-agency providers receive current medication lists and/or medication administration records prior to Integrated Care Center appointments. Audits charts for required medical documentation utilized by payors and/or regulators.Preparation Responsibilities: Perform intake, including vital signs, list chief complaints, allergies, immunization histories and complete chart forms, as appropriate to patient type. Place patients in rooms and prepare them for examination. Clean, prepare and stock examination rooms. Coordination Responsibilities: Receive and return telephone calls from patients and pharmacies. Assist in scheduling specialty appointments and consultations. Monitor and ensure quality assurance of basic clinic functions. Oversee patient flow and ensure smooth, efficient patient flow throughout patient's clinic experience.• Works collaboratively with all Health and Wellness staff.• Monitors patient medication use and helps to mitigate risk to patient by flagging high dose medications and potential medication interactions to the Director of Addiction Medicine.• Supports Medication Assisted Treatment through counseling, education, and administration of injectable medications under the supervision of the addiction provider and standing orders.• Provides appropriate client care, education and counseling.• Provides complex care and care coordination for all clients accessing healthcare services internal and external to HealthRIGHT 360.• Works closely with stat collecting and reporting contractual data as necessary.And perform other duties as assigned. QUALIFICATIONSEducation, Certification, and Experience • High school diploma or equivalent & 1 year of experience in healthcare.• First Aid certified within 30 days of employment.• CPR certified within 30 days of employment.• Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.Desired:• Medical Assistant Certification, i.e., AAMA/CCBMA Certification.• Two years of experience in a substance abuse treatment setting.• Course work in related subjects, i.e., co-occurring disorders, Trauma-Informed Care, Motivational Interviewing, HIV, HCV, Harm Reduction, etc.• Bachelor's Degree in related field.Knowledge • Knowledge of gender-responsive, trauma-informed, and co-occurring treatment preferred.

COVID-19 vaccine and booster required. Salary listed is the base salary but negotiable based on experience. The Integrated Care Center Clinic is a federally qualified health centers that provide primary care, behavioral health, addiction treatment, psychiatry, dental care, and more. We provide care to those mos in need including those who are suffering from homelessness, mental illness, substance use, mental illness, and chronic medical conditions. We provide team based care in an integrated care setting. We are looking for a mission driven, service leader who works well in a team, has experience with managing and supporting staff, champions quality improvement, leads change, and is excited to innovate. It is the responsibility of the Staff Physician - MD/DO - to act as a clinical leader by providing quality primary care services to HealthRIGHT360 (HR360) patients in an integrated delivery model, helping to grow the overall practice, and promoting team functioning. The staff physician, MD/DO, provides full supervision in addition clinical supervision and oversight for Advanced Practice Providers including entering in to Collaborative Agreements with the Advanced Practice Provider, providing supervision and having input in the clinical review, performance appraisal, peer review and hiring and termination providers and clinical support staff Also provides supervision to the healthcare treatment team. Supervises the medical assistant functions which are under the purview of the provider. The Staff Physician is responsible for the provision of primary and preventive health care services to the patient population of HealthRIGHT 360; including but not limited to chronic disease management, addiction medicine, pain management, caring for the medical needs of patients presenting with co-occurring disorders and homeless in a team based care model. The Staff Physician works well with Advanced Practice Providers. May be required to work nights and weekends. Key Responsibilities Clinical Care Responsibilities: Provides comprehensive care, within the scope of credentialed privileges and standardized procedures, to HR360 patients within an integrated delivery model. Documents care promptly and following charting protocols and applicable CA state licensing requirements. Completes patient sessions in a timely manner. Ensures appropriate follow-up for all aspects of ordered care (e.g., specialty referrals, laboratory results, radiology reports, etc.). Responds to patient requests for information and assistance (e.g., form completion, prescription refills, etc.) in a timely manner. Leadership/Supervision Responsibilities: Provides clinical leadership, supervision and oversight to advanced practice providers, support staff, nurses, medical assistants, patient care coordinators, and interns/students. Enters into collaborative agreement with an advanced practice provider including input into the performance appraisal, peer review and hiring or termination of the provider or clinical support staff. Demonstrates comfort in changing systems, champions change, and leads change processes. Performance and Quality Improvement Responsibilities: Meets benchmarks for applicable quality indicators as noted in the annual quality improvement plan including the development of an appropriately sized continuity panel of patients and the maintenance of current productivity standards along with colleagues, assists in continuous quality improvement through on-going problem/needs identification and problem solving and, as requested, acts as change champion or lead in improvement activities. Organizational Responsibilities: Supervises advanced practice providers, support staff including nurse and medical assistants, students, interns and residents. Maintains availability for various administrative/clinical duties as requested by supervisor e.g., case presentations; in-service training to staff. Represents HealthRIGHT 360 at and/or attends professional conferences, in-service trainings, and meetings at the request or with approval of supervisor. Completes all mandatory trainings on an annual basis. Education and Knowledge, Skills and Abilities Education and Experience Required: Graduation from an accredited allopathic or osteopathic medical school. Possession of a valid California license as a physician. Possession of national board certification in appropriate field. Possession of BCLS/CPR certification. Possession of DEA Controlled Substances Registration Certificate. Possession of Data 2000 Waiver to prescribe controlled substances or must attain within 3 months of hire. Desired: Experience working in ambulatory care and/or a community health center. Experience working with populations with varying lifestyles, ages, sexual orientations, ethnic and culture backgrounds and economic status. Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency. Knowledge Required: Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications. Experience with electronic medical records. Knowledge of co-occurring disorders and trauma informed treatment. Desired: Bilingual Spanish/English. Experience with electronic medical records. Comfort working on teams and with safety net populations. Tag: IND100.

Prototypes Women's Center-Oxnard is a residential drug and alcohol treatment facility that provides detoxification and residential substance abuse treatment to women, and women with children. Our goal is to help stabilize women in their recovery and transition them to outpatient services, stable housing, a support group and employment/school. We provide daily clinical and psychosocial groups, parenting skills, life skills and relapse prevention. We are licensed for 56 women and 29 children and are located on over 2 acres in Ventura County. Job Overview Our SUD Counselor Internship program is specifically for students enrolled in a Drug and Alcohol Studies Program through an accredited educational program. During their time in our programs, interns are able to observe the daily activities of a residential or outpatient SUD treatment program. Interns have an opportunity to shadow certified SUD Counselors and/or LPHAs during assessment, treatment planning, groups, classes, counseling sessions, and case management sessions. Interns will have an opportunity to attend treatment team meetings and learn about documentation requirements in an electronic health record system. Interns will also have opportunities to work with staff and support clients in their process towards recovery. All interns receive regular weekly supervision with a Certified/Licensed SUD Counselor in a Supervisory Role, Registered LPHA, or Clinical Supervisor in accordance with educational program requirements. Key Responsibilities Attend treatment team meetings and learn about documentation requirements in an electronic health record system Observe the daily activities of a residential or outpatient SUD treatment program Shadow certified SUD Counselors and/or LPHAs during assessment, treatment planning, groups, classes, counseling sessions, and case management sessions Work with staff and support clients in their process towards recovery Receive regular weekly supervision with a Certified/ Licensed SUD Counselor in a Supervisory Role, Registered LPHA, or Clinical Supervisor in accordance with educational program requirements Education and Knowledge, Skills and Abilities Must be registered with an SUD counselor Certifying Organization (CO) recognized by the California Department of Health Care Services (DHCS) before internship start date Must be enrolled in an accredited educational program studying to become an SUD counselor Comfort working with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency Awareness of cultural humility and able to work with a diverse population Professional, punctual, flexible and reliable Able to handle sensitive information in a confidential manner Proficiency with Microsoft Office application and internet applications Some locations may require a background check. (Students who are on active parole or have a criminal record may not be eligible for placement with certain programs.) All SUD Counselor Interns must be present for a TB clearance before the internship starts

Job Title: Overnight Crisis Program Supervisor Reports to: Director of Crisis Services Classification: Regular, Full-Time, FLSA Exempt Pay Range: $102,000.00 - $105,000.00 (+10% differential for overnight) DOE Office Hours: Hybrid, must be able to report within 60 minutes if needed Schedule: Sunday to Wednesday or Wednesday to Saturday 7pm-7am About Us: Bonita House, Inc. (BHI) is a nonprofit mental health agency with multiple sites in Alameda County and an operating budget of $14.5 million. Founded in 1971, BHI provides social rehabilitation including a full range of Medi-Cal services to adults with co-occurring serious mental health and substance use disorders. Our Mission: Building community, dignity, hope and wellness through services that support recovery and self-sufficiency with people who are living with serious mental health challenges. Our Values: Compassion: Committed to caring, dignity and kindness. Respect: Honor each individual and provide highly ethical services. Progress: Leading the way in creating opportunities to change for the better. Resilience: Channeling hope, building strengths to successfully recover, adapt and grow. Embracing Differences: Honor and celebrate our diverse communities and individual uniqueness. Position Summary Working collaboratively with Clinicians, EMT's and Peer Support Specialists from Bonita House's Community Assessment Transport Team (CATT), the Program Supervisor will answer consultation phone calls from Registered Clinicians on the scene of crisis in the field. The Overnight Program Supervisor will rely upon their own crisis experience in addition to their knowledge of local and county resources to provide guidance in achieving the best possible outcome for the client. Further, the Overnight Program Supervisor will identify circumstances where on scene supervision may be beneficial and take appropriate action. The Overnight Program Supervisor may also be trained to dispatch Crisis Response Teams in response to calls for service as appropriate. This Overnight Program Supervisor will be required to work the shift if scheduled staff call out as 24/7 coverage is required per the contract. Supervises the clinicians on duty for their shifts. The Overnight Program Supervisor is required to maintain clinical competency in evidence-based practices, crisis management interventions, motivational interviewing, Cognitive Behavioral Therapy, trauma informed care, Solutions Focused Therapy, culturally specific mental health needs, and provide linkage to community resources. The Licensed Clinician's crisis experience and clinical guidance aims to reduce repeat psychiatric emergency services and emergency department presentations. Primary Responsibilities Responds to consultation phone calls on first ring from Clinicians in the field to provide clinical guidance and oversight to facilitate effective assessments and disposition discussions. Responsible in collaboration with Clinical Director for ensuring that crisis teams are adequately staffed, including arranging on-call coverage with adequate lead time. It is a billing requirement that services operate 24/7 without gaps in coverage. Complete review and sign off on all unlicensed clinical documentation of crisis evaluations, and follow up notes. Supports onboarding and training of newly hired clinicians, including teaching courses in crisis academy and shadowing clinicians in the field. Is required to work the shift if scheduled staff call out as 24/7 coverage is required for the contract. Participate in staff performance reviews. If needed, provide coaching or progressive discipline in collaboration with the Director and HR when appropriate. Complete and engage in the BHI QA process such as CQRT monthly chart review. Attends staff meeting to stay abreast of current team members and needs within the program. Identifies need for escalation for on scene supervision and support and responds to scene if needed. Assists in determining the best available resources to support the client's needs. Completes in-house and/or 988 Crisis Support Services training to answer direct dispatch calls for service which may happen outside of shift hours. Directs crisis management and crisis intervention when appropriate. Will assess for the need of new protocols and procedures and assist in creation of needed systems to support the success of the program. Assists with program data tracking and record keeping, ensuring all consumers are provided with after-care follow up. Completion of consultation log and morning report for accurate transfer of information and timely completion of documentation as applicable. Hold weekly drop-in case consultation group. Lead the evening staff meeting twice a month or as needed. Complete administrative projects as needed or other projects as specified by the Director of Crisis Services. Attend two weeks of on-boarding training during day time hours and all required online trainings within first 30 days. Completion of CPR/BLS training within first 90 days. Comply with all legal and ethical mandates including Child and Elder Abuse Reporting, HIPAA, PHI and PII. Able to meet the Immigration Reform Act of 1986 requirements. Willingly show interest to learn and understand different perspectives, as well as show self-awareness around race, gender, class, sexual orientation, lived experience and other important attributes. Qualifications and Requirements Masters Degree from an accredited college with a major in Clinical Psychology or a related field Valid License (LCSW, LMFT, LPCC) with the California Board of Behavioral Sciences or Board of Psychology Experienced in rapid screening and assessment, DSM-5 diagnosis and works effectively in stressful situations At least two (2) years of Crisis Response field experience as a registered or licensed clinician Experience and familiarity with providing services in public health, community mental health, crisis services, or other setting serving people who are unhoused Experience in Electronic Health Record Systems (eg. Welligent, Clinicians Gateway, Reddinet, Epic) Must have California Driver's License and a driving record acceptable by the Agency's insurance company Must be able to report onsite within 60 minutes of notification Work environment/Physical demands: The work environment and physical demands described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions, in accordance with applicable laws. Physical Activity: The position requires periods of sitting, standing, and walking throughout the workday. Employees may be required to move between offices, program spaces, and meeting areas, including navigating stairs. Lifting & Carrying: Must be able to lift, carry, or move items up to 15 pounds on an occasional basis. Manual Dexterity & Communication: Requires the ability to operate a computer, keyboard, and other office equipment; to talk and hear in person and by telephone; and to read printed and digital materials. Work Environment: Work is typically performed in an office or community-based setting with standard lighting, temperature, and noise levels. Some positions may require travel between locations as part of regular duties. Travel required: This position requires regular travel to multiple agency and partner locations within the Bay Area. Employees must have reliable transportation and the ability to reach designated sites within reasonable travel times. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. EEO Statement: Bonita House provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.