General Manager jobs at Books-A-Million - 140 jobs

Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

About the Role In this role, you will provide leadership for 15-20 stores and own the execution of Kohl's store priorities, including driving sales, enhancing the customer experience, managing profitability and shortage and developing your team. What You'll Do Drive sales, profit and productivity while meeting payroll, expense and shortage goals Support and execute the team vision, set clear objectives, assign and direct work, manage performance, and maintain open communications to create an effective work environment Deliver consistent merchandise and visual presentation standards in every store Communicate inventory needs and business opportunities to appropriate partners Achieve operational best practices and OMNI execution, and drive clearance sell-through Engage in market analysis to ensure an exceptional product assortment Enhance the customer experience throughout your district Write and deliver reviews for Store Managers and oversee the review process for all other managers and associates to ensure effective feedback is provided Promote associate engagement and support manager retention Proactively address associate relations concerns in partnership with the HR team Focus on critical strategic priorities and setting clear goals Consistently monitor results and ensure follow-through on commitments, driving execution and seizing opportunities to raise the bar Create and support multi-year succession planning to meet the long-term needs of the overall business Articulate the organization's priorities in a clear and compelling way that engages others and ensures that leaders at all levels maintain focus What Skills You Have Strong written and verbal communication skills Ability to work with multiple business partners at various levels within the organization Proven success with the growth and development of internal talent Demonstrated ability to drive results through partnerships to achieve high-level results Significant retail business acumen with specific strengths related to merchandising presentation, merchandising assortments, store operations and competitive analysis Adept ability to consider multiple perspectives and incorporate opposing perspectives to drive change and make strategic decisions. Ability to foster effective relationships, collaborate seamlessly and navigate diverse communication scenarios at various levels within the organization Ability for daytime travel (up to 80%) and overnight travel (approx. 30%) Preferred Bachelor's Degree in a related discipline 8-10 years of progressive retail experience Minimum 3-5 years store management experience in a high volume, big box environment 2-5 years of successful multi-unit leadership experience Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You'll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift. Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards.

About the Role In this role, you will provide leadership for 15-20 stores and own the execution of Kohl's store priorities, including driving sales, enhancing the customer experience, managing profitability and shortage and developing your team. What You'll Do * Drive sales, profit and productivity while meeting payroll, expense and shortage goals * Support and execute the team vision, set clear objectives, assign and direct work, manage performance, and maintain open communications to create an effective work environment * Deliver consistent merchandise and visual presentation standards in every store * Communicate inventory needs and business opportunities to appropriate partners * Achieve operational best practices and OMNI execution, and drive clearance sell-through * Engage in market analysis to ensure an exceptional product assortment * Enhance the customer experience throughout your district * Write and deliver reviews for Store Managers and oversee the review process for all other managers and associates to ensure effective feedback is provided * Promote associate engagement and support manager retention * Proactively address associate relations concerns in partnership with the HR team * Focus on critical strategic priorities and setting clear goals * Consistently monitor results and ensure follow-through on commitments, driving execution and seizing opportunities to raise the bar * Create and support multi-year succession planning to meet the long-term needs of the overall business * Articulate the organization's priorities in a clear and compelling way that engages others and ensures that leaders at all levels maintain focus What Skills You Have Required * Strong written and verbal communication skills * Ability to work with multiple business partners at various levels within the organization * Proven success with the growth and development of internal talent * Demonstrated ability to drive results through partnerships to achieve high-level results * Significant retail business acumen with specific strengths related to merchandising presentation, merchandising assortments, store operations and competitive analysis * Adept ability to consider multiple perspectives and incorporate opposing perspectives to drive change and make strategic decisions. * Ability to foster effective relationships, collaborate seamlessly and navigate diverse communication scenarios at various levels within the organization * Ability for daytime travel (up to 80%) and overnight travel (approx. 30%) Preferred * Bachelor's Degree in a related discipline * 8-10 years of progressive retail experience * Minimum 3-5 years store management experience in a high volume, big box environment * 2-5 years of successful multi-unit leadership experience Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. * Ability to perform the accountabilities listed in the "What You'll Do" Section. * Ability to satisfactorily complete company training programs. * Ability to comply with dress code requirements. * Basic math and reading skills, legible handwriting, and basic computer operation. * Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. * Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. * Perform work in accordance with the Physical Requirements section. Physical Requirements * Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. * Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. * Ability to stand/walk for the duration of a scheduled shift. * Ability to visually verify information and locate and inspect merchandise. * Ability to comply with health and safety standards.

The Operations Manager is responsible for fulfilling our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, the Operations Manager oversees a variety of operational tasks assigned by store management. The Operations Manager may also complete the duties of the Freight Coordinator and Visual Merchandiser based on business needs and/or store volume. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Complete the Operations Manager daily disciplines. Manage promotions by educating Teammates and ensuring signage is displayed appropriately. Complete pulls and markdowns. Monitor layaway procedures to ensure layaways are current and accurate. Answer store internal and external phone lines and resolve questions and requests in an efficient and courteous manner. Monitor reservation application, including Guest follow-up, team education, and product reservation. Lead onboarding and selection activities including monitoring hiring dashboards on a daily basis, setting up interviews and completing onboarding with all new teammates. Complete inventory reviews including year-end inventory. Develop and maintain knowledge of Point of Sale (POS) software. Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity. Understand and execute all policies regarding payments, exchanges and Loss Prevention practices. Receive freight boxes and store transfers through register. Report discrepancies through Inventory Manager. Maintain all shipment-related paperwork. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. Make shipping labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping). Send in recalls and Return to Vendors (RTVs) on a weekly basis. Complete special orders and the necessary phone calls to the Guest. Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.). Organize fixtures and shelving. Engage in activities that support a neat, clean, and organized work area. Handle all maintenance issues in the store - plumbing, electrical, etc. Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner. Provide feedback to Store Manager regarding merchandise handling concerns. Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Additional duties as assigned. Sales Generation and Guest Service Compare and verify merchandise invoices to items received to ensure that shipments are correct. Upon request, ship any alterations, layaways, or special orders to Guests. Check accuracy of freight packing slips and transfer slips. Double-check that all transfers have been processed through the register and that items match what you are shipping out. When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked. Visual Merchandise Management Create and develop a visual merchandising strategy on a weekly basis. Consistently utilize and implement the Weekly Checklist, photo library, and other visual tools. Uses Performance Tracker to track results and strategize on product rotation. Is up-to-date on all current visual standards and videos. Utilize the SPG, Planner, and Zone Maintenance Action Plan to maintain visual standards. Understands the importance of the store window's impact on business and completes with a high level of urgency. Leadership Comfortable in giving and receiving feedback from peers and management. Promote personal and store growth. Demonstrate and maintain a professional, mature, and stable relationship with all Teammates. Overcome objections and problem solve. Self-educate on all company tools (videos, pieces, books) and share this information with others. Ability to travel and cover other stores within District based on business needs. Handle all schedule changes in a positive and professional manner. Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Part-time Benefits Benefits Available (after applicable waiting period): Teammate Discount Performance Bonuses Employee Assistance Program 401(k) (subject to additional requirements) Paid Sick Time (where required by state) Education and/or Experience High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience. Additional Qualifications Must be 18 years of age or older due to the nature of the job. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite

Introduction Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community. Overview Barnes & Noble College is seeking a customer-focused, sales-driven, leader to work as a Store Manager in our bookstore. The Store Manager will lead the store in the daily operation of our retail store. You will build and maintain positive relationships with the campus community, supervise employees and departments, work directly with employees, customers, and faculty, and deliver measurable results for the store and for your school. Driving sales, leadership, customer service, team building, and problem solving are essential skills that will be used on a daily basis. Responsibilities As a Store Manager you are the store's leader and are accountable for all aspects of the store-- financial results, operations, merchandising, talent acquisition, customer service, and campus relations. You will build and maintain positive relationships with the campus community and your Corporate Office partners to create the finest and most profitable bookstore for the school campus community we serve. You will be a people manager and have direct involvement with training, directing, and counseling our team to create customer experiences that enhance bookstore loyalty and deliver measurable results for the store and for your school. Our stores can carry everything from text and trade books, technology, and school supplies to clothing, regalia, and food-- everything a college student desires, their parents want, and our faculty needs. A Store Manager must be knowledgeable of and a resource for all departments, model exceptional customer service, drive sales, and be a skillful problem solver. Expectations: Execute developed business strategies and identify opportunities drive sales, increase customer satisfaction, and expand store traffic. Strong delegation, follow up, and management skills to maintain outstanding visual merchandising standards, ensure availability of merchandise, maintain appropriate inventories, and complete projects in a deadline driven industry. Ensure high levels of customer satisfaction and sales through effective scheduling, talent acquisition, training, and development of store team members. Ability to identify creative solutions, learn independently, embrace change, and act as a change agent. Analyze sales figures, interpret trends, and forecast future sales to manage all controllable costs and keep operations profitable. Ensure standards for quality, customer service, and health and safety are met by providing a safe and clean store environment and implementing loss prevention measures. Physical Demands: Frequent movement within the store to access various departments, areas, and/or products. Ability to remain in a stationary position for extended periods. Frequent lifting. Occasional reaching, stooping, kneeling, crouching, and climbing ladders. Benefits available include: Get paid sooner! Daily Pay earned wage access is available to all store employees. Employee Discount Paid sick time (accrued based on time worked) Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period) Commuter Benefits COVID-19 Considerations: Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required. Qualifications 5+ years' supervisory experience in a retail setting preferred or a graduate of the Best Seller Program. Bachelors in Business Administration or relevant field preferred. Leadership experience to direct and develop a workforce of managers and sales associates. Strong interpersonal, communication, and problem solving skills to manage campus relationships and corporate initiatives while achieving customer sales and service goals. Familiarity with financial and customer service principles. Basic reading, writing and accounting skills required. Excellent customer service and communication skills needed. Ability to work a flexible schedule including evenings, weekends, and holidays. EEO Statement Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

**Introduction** Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community. **Overview** Barnes & Noble College is seeking a customer-focused, sales-driven, leader to work as a Store Manager in our bookstore. The Store Manager will lead the store in the daily operation of our retail store. You will build and maintain positive relationships with the campus community, supervise employees and departments, work directly with employees, customers, and faculty, and deliver measurable results for the store and for your school. Driving sales, leadership, customer service, team building, and problem solving are essential skills that will be used on a daily basis. **Responsibilities** As a Store Manager you are the store's leader and are accountable for all aspects of the store-- financial results, operations, merchandising, talent acquisition, customer service, and campus relations. You will build and maintain positive relationships with the campus community and your Corporate Office partners to create the finest and most profitable bookstore for the school campus community we serve. You will be a people manager and have direct involvement with training, directing, and counseling our team to create customer experiences that enhance bookstore loyalty and deliver measurable results for the store and for your school. Our stores can carry everything from text and trade books, technology, and school supplies to clothing, regalia, and food-- everything a college student desires, their parents want, and our faculty needs. A Store Manager must be knowledgeable of and a resource for all departments, model exceptional customer service, drive sales, and be a skillful problem solver. **Expectations** : + Execute developed business strategies and identify opportunities drive sales, increase customer satisfaction, and expand store traffic. + Strong delegation, follow up, and management skills to maintain outstanding visual merchandising standards, ensure availability of merchandise, maintain appropriate inventories, and complete projects in a deadline driven industry. + Ensure high levels of customer satisfaction and sales through effective scheduling, talent acquisition, training, and development of store team members. + Ability to identify creative solutions, learn independently, embrace change, and act as a change agent. + Analyze sales figures, interpret trends, and forecast future sales to manage all controllable costs and keep operations profitable. + Ensure standards for quality, customer service, and health and safety are met by providing a safe and clean store environment and implementing loss prevention measures. **Physical Demands** : + Frequent movement within the store to access various departments, areas, and/or products. + Ability to remain in a stationary position for extended periods. + Frequent lifting. + Occasional reaching, stooping, kneeling, crouching, and climbing ladders. **Benefits available include:** + Get paid sooner! Daily Pay earned wage access is available to all store employees. + Employee Discount + Paid sick time (accrued based on time worked) + Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period) + Commuter Benefits **COVID-19 Considerations** : Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required. **Qualifications** + 5+ years' supervisory experience in a retail setting preferred or a graduate of the Best Seller Program. + Bachelors in Business Administration or relevant field preferred. + Leadership experience to direct and develop a workforce of managers and sales associates. + Strong interpersonal, communication, and problem solving skills to manage campus relationships and corporate initiatives while achieving customer sales and service goals. + Familiarity with financial and customer service principles. + Basic reading, writing and accounting skills required. + Excellent customer service and communication skills needed. + Ability to work a flexible schedule including evenings, weekends, and holidays. **EEO Statement** **Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.** **Job Locations** _US-OH-WILBERFORCE_ **ID** _2025-19860_ **Category** _Retail Management_ **Position Type** _Regular FT_

Introduction Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community. Overview Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work as a Department Manager. The Department Manager must be knowledgeable about department and store operations, to provide outstanding customer service to the academic and co-curricular community. You will ensure that your area of responsibility is maintained, properly merchandised, and operationally sound. Responsibilities As a Department Manager you will support all store operations and departments in partnership with the management team. You will provide direct oversight of one or more departments in the store or for specified operational functions. You must be knowledgeable about department and store operations, provide outstanding customer service to the academic and co-curricular community and ensure that your area of responsibility is maintained, properly merchandised and operationally sound. Expectations: Assist in the daily operation of the store in partnership with the Store Manager, Assistant Store Manager and the management team. Act as the Manager-on-Duty and maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members to ensure compliance with all standards of operation. Utilize analytical skills and knowledge of the campus you support to best manage the day to day operations and make decisions. Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload. Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of textbooks, merchandise, or services when necessary. Maintain an appealing sales floor-tag, shelf, arrange, clean, and organize product or space within the store. Assist with processing sales transactions involving cash, credit, or financial aid payments as needed. Full-time positions require availability to work at least 30 hours on a weekly basis year round. Schedules may be set or vary to meet the needs of the store. Physical Demands: Frequent movement within the store to access various departments, areas, and/or products. Ability to remain in a stationary position for extended periods. Frequent lifting. Occasional reaching, stooping, kneeling, crouching, and climbing ladders. COVID-19 Considerations: Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required. Qualifications 2+ years' experience in a retail setting as a manager or buyer preferred or a graduate of the Best Seller Program. High school diploma/GED required. Outstanding customer service skills to match customers to products that meet their needs. Basic reading, writing and accounting skills required. Excellent customer service and communication skills needed. Strong interpersonal, communication, and problem solving skills. Ability to work a flexible schedule including evenings, weekends, and holidays. EEO Statement Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

**Introduction** Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community. **Overview** Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work as a Department Manager. The Department Manager must be knowledgeable about department and store operations, to provide outstanding customer service to the academic and co-curricular community. You will ensure that your area of responsibility is maintained, properly merchandised, and operationally sound. **Responsibilities** As a Department Manager you will support all store operations and departments in partnership with the management team. You will provide direct oversight of one or more departments in the store or for specified operational functions. You must be knowledgeable about department and store operations, provide outstanding customer service to the academic and co-curricular community and ensure that your area of responsibility is maintained, properly merchandised and operationally sound. **Expectations:** + Assist in the daily operation of the store in partnership with the Store Manager, Assistant Store Manager and the management team. + Act as the Manager-on-Duty and maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members to ensure compliance with all standards of operation. + Utilize analytical skills and knowledge of the campus you support to best manage the day to day operations and make decisions. + Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload. + Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of textbooks, merchandise, or services when necessary. + Maintain an appealing sales floor-tag, shelf, arrange, clean, and organize product or space within the store. + Assist with processing sales transactions involving cash, credit, or financial aid payments as needed. + Full-time positions require availability to work at least 30 hours on a weekly basis year round. Schedules may be set or vary to meet the needs of the store. **Physical Demands:** + Frequent movement within the store to access various departments, areas, and/or products. + Ability to remain in a stationary position for extended periods. + Frequent lifting. + Occasional reaching, stooping, kneeling, crouching, and climbing ladders. **COVID-19 Considerations:** Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required. **Qualifications** + 2+ years' experience in a retail setting as a manager or buyer preferred or a graduate of the Best Seller Program. + High school diploma/GED required. + Outstanding customer service skills to match customers to products that meet their needs. + Basic reading, writing and accounting skills required. + Excellent customer service and communication skills needed. + Strong interpersonal, communication, and problem solving skills. + Ability to work a flexible schedule including evenings, weekends, and holidays. **EEO Statement** **Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.** **Job Locations** _US-OH-NORTH CANTON_ **ID** _2025-20332_ **Category** _Retail Management_ **Position Type** _Regular FT_

Starting Wage: $16.15 Are you passionate about the retail world and eager to take on a leadership role in a fast-paced, fashion-forward environment? Shoe Carnival, Inc. is looking for a dedicated and driven Assistant Store Manager to join our family. This is an excellent opportunity to put your retail experience to work, grow professionally, and make a significant impact on our business and customers. Shoe Carnival has a long-standing reputation as a favorite employer, thanks to our focus on work-life balance, fostering a positive work environment, and nurturing the professional development of our team members. As an Assistant Store Manager, you'll feel a strong sense of connectedness not only to your work and your coworkers, but also to the community that we serve. Join us, and like many of our team members, you may find that loving your job isn't just a dream, it's daily reality. * Assisting the Store Manager in all operational and leadership aspects of the store * Driving sales and customer satisfaction * Training and coaching store associates * Helping maintain store appearance and merchandising standards * Managing inventory and handling logistics REQUIREMENTS: * 2+ years of retail sales or customer service experience required. * Some previous supervisory experience preferred but not required. * Ability to work flexible schedules including nights, weekends, and holidays. * Strong leadership and customer management abilities * Customer service-oriented with in-depth knowledge of basic business management processes * Excellent communication and interpersonal skills TOTAL REWARDS: * Daily Pay * Career Path Opportunities * Relocation Opportunities * Employee & Family Discounts * Health, dental, and vision insurance * Paid Time Off (Vacation & Sick Time) * Annual Performance Reviews * Flexible Spending Accounts * Life, Disability, and Voluntary Benefits * Employee Assistance Program * 401(k) Retirement Plan * Employee Stock Purchase Plan Are you up for the challenge? We are eager to meet passionate individuals ready to bring their skills to Shoe Carnival, Inc. Don't hesitate and seize your chance to grow with us. Click the 'Apply Now' button to kickstart your journey towards a rewarding and fulfilling career with us. Requirements: Ability to believe in our customer centered culture to deliver a superior customer service experience.

Title: Store Manager EmploymentType: Full-Time JobSummary: A Barnes & Noble bookstore is a gathering place for readers and the community. As a Store Manager (SM), your key focus and responsibility is the smooth running of your store. You do this by leading, developing and working through your team and Cluster to ensure the store is delivering expected results. In this role, the effectiveness of your team is a direct reflection of your ability to lead and motivate that team. **You'll make a great Store Manager if you have what we term to be good "behaviors."** You and the management team hold yourselves and the team to these standards, reinforcing expectations. These behaviors collectively demonstrate that your store team understands and reflects the following: - Firm understanding and consistency of all Bookstore Basics, maintaining the store's presentation to expected standards. - Strong operational standards maintaining a well-organized stockroom and backstock, receiving and shelving deliveries in a timely manner. - Commercial direction, presentation and execution across the Front of Store (FOS) and table displays, that highlight key titles and promotions. - Strong section detail and appropriate stock levels, with the team working effectively with the Inventory Cluster Support (ICS) team to ensure appropriate offerings. - A well-presented Children's Department with clear ownership, balanced stock, a strong commercial offer and a welcoming space. - Proper execution and understanding around Specialty visual merchandising, replenishment and disciplines, delivering the Gift and FOS presentation, Toys & Games and other non-book sections correctly. - Solid execution of café standards supported by the store team, fostering a positive culture of partnership within the café team and actively promoting Membership and book picks. - Delivery of good service by having the FOS well covered and the team being "heads up," greeting and offering help to most customers in an unintrusive, natural way. - Friendly, knowledgeable and professional service at the registers, working naturally with Membership, Our Monthly Picks and other store services, achieving sales objectives. - Effective selling of Our Monthly Picks, evaluating how well the bookseller behaviors are embedded and demonstrated by the team in a natural and enjoyable way. - Prioritize health, safety and loss prevention standards, demonstrating de-escalation techniques, confidence in handling active threats, Code Adam and emergency procedures. - Solid execution of roster aligning with the budget, so store scheduling is balanced to effectively and smoothly run the store, collaborating well with Rota Cluster Support (RCS) and when needed, with Recruiter Cluster Support (RC). **As a Store Manager you will be required to lead the team to strong, consistent performance.** Each Barnes & Noble bookstore is the product of its leadership, who supports the bookselling and café team. You will be expected to deliver results through your ability to inspire and support your team. You will: - Assess the capabilities and potential of the store team fairly and with good understanding of individual skills, conducting reviews consistently and promptly. - Prioritize the development of individual booksellers purposefully, meeting the demands of the store, working with the People Cluster Support to do so. - Hold the store team accountable for consistent standards appropriate for their position, addressing opportunities promptly and fairly. - Lead the store team with kindness, fairness and respect, encouraging the same throughout the team, while creating a positive working environment. - Communicate and deliver appropriate company messages to the store team in a clear, consistent way, sharing necessary feedback and questions with the Cluster, Area, or Home Office resources. - Demonstrate integrity and personal credibility, inspiring engagement and performance within the team and Cluster. - Be resilient and determined when under pressure, remaining equitable and consistent while focusing and achieving goals and objectives. - Be open to learning, listen and accept feedback about your own skills and opportunities, and actively work to improve and develop. - Seek to use your strengths at the Cluster level and show a willingness to offer support outside their store and accept cluster partnerships. - Work proactively to remedy weaknesses and develop strengths in position with continual learning to progress in your personal development and career ambition. - Understand and articulate that you - as with most SMs - have weaknesses and are able to share them and discuss how to address these. All this work requires physical activity which includes prolonged standing, repetitive bending, lifting, and a lot of walking. You may work in other stores if you are able, and this is needed, collaboratively supporting the wider Cluster. **As you gain experience, you should expect your knowledge and skills to develop to support others and the Cluster.** You will, of course, comply with all company policies and procedures. WhatYouDo: Knowledge&Experience: EeoStatement: Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Store Manager (SM), your key focus and responsibility is the smooth running of your store. You do this by leading, developing and working through your team and Cluster to ensure the store is delivering expected results. In this role, the effectiveness of your team is a direct reflection of your ability to lead and motivate that team. You'll make a great Store Manager if you have what we term to be good “behaviors.” You and the management team hold yourselves and the team to these standards, reinforcing expectations. These behaviors collectively demonstrate that your store team understands and reflects the following: • Firm understanding and consistency of all Bookstore Basics, maintaining the store's presentation to expected standards. • Strong operational standards maintaining a well-organized stockroom and backstock, receiving and shelving deliveries in a timely manner. • Commercial direction, presentation and execution across the Front of Store (FOS) and table displays, that highlight key titles and promotions. • Strong section detail and appropriate stock levels, with the team working effectively with the Inventory Cluster Support (ICS) team to ensure appropriate offerings. • A well-presented Children's Department with clear ownership, balanced stock, a strong commercial offer and a welcoming space. • Proper execution and understanding around Specialty visual merchandising, replenishment and disciplines, delivering the Gift and FOS presentation, Toys & Games and other non-book sections correctly. • Solid execution of café standards supported by the store team, fostering a positive culture of partnership within the café team and actively promoting Membership and book picks. • Delivery of good service by having the FOS well covered and the team being “heads up,” greeting and offering help to most customers in an unintrusive, natural way. • Friendly, knowledgeable and professional service at the registers, working naturally with Membership, Our Monthly Picks and other store services, achieving sales objectives. • Effective selling of Our Monthly Picks, evaluating how well the bookseller behaviors are embedded and demonstrated by the team in a natural and enjoyable way. • Prioritize health, safety and loss prevention standards, demonstrating de-escalation techniques, confidence in handling active threats, Code Adam and emergency procedures. • Solid execution of roster aligning with the budget, so store scheduling is balanced to effectively and smoothly run the store, collaborating well with Rota Cluster Support (RCS) and when needed, with Recruiter Cluster Support (RC). As a Store Manager you will be required to lead the team to strong, consistent performance. Each Barnes & Noble bookstore is the product of its leadership, who supports the bookselling and café team. You will be expected to deliver results through your ability to inspire and support your team. You will: • Assess the capabilities and potential of the store team fairly and with good understanding of individual skills, conducting reviews consistently and promptly. • Prioritize the development of individual booksellers purposefully, meeting the demands of the store, working with the People Cluster Support to do so. • Hold the store team accountable for consistent standards appropriate for their position, addressing opportunities promptly and fairly. • Lead the store team with kindness, fairness and respect, encouraging the same throughout the team, while creating a positive working environment. • Communicate and deliver appropriate company messages to the store team in a clear, consistent way, sharing necessary feedback and questions with the Cluster, Area, or Home Office resources. • Demonstrate integrity and personal credibility, inspiring engagement and performance within the team and Cluster. • Be resilient and determined when under pressure, remaining equitable and consistent while focusing and achieving goals and objectives. • Be open to learning, listen and accept feedback about your own skills and opportunities, and actively work to improve and develop. • Seek to use your strengths at the Cluster level and show a willingness to offer support outside their store and accept cluster partnerships. • Work proactively to remedy weaknesses and develop strengths in position with continual learning to progress in your personal development and career ambition. • Understand and articulate that you - as with most SMs - have weaknesses and are able to share them and discuss how to address these. All this work requires physical activity which includes prolonged standing, repetitive bending, lifting, and a lot of walking. You may work in other stores if you are able, and this is needed, collaboratively supporting the wider Cluster. As you gain experience, you should expect your knowledge and skills to develop to support others and the Cluster. You will, of course, comply with all company policies and procedures. EEO Statement As an Affirmative Action Employer, Barnes & Noble hires qualified people to perform the many tasks necessary for the success of our business and is committed to diversity in the workplace. An essential part of this policy is providing equal employment opportunity for all. All employment practices and decisions-including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job assignment, transfer, promotion, demotion, training, rates of pay or other forms of compensation, benefits, discipline, leave of absence, layoff, recall, termination and general treatment during employment-will be conducted without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Contact **************. Terms of Use, Copyright, and Privacy Policy © 1997-2024 Barnes & Noble Booksellers, Inc. 33 East 17th Street, New York, NY 10003

**Introduction** Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community. **Overview** Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work as an Assistant Store Manager in our bookstore. The Assistant Store Manager will support the Store or General Manager in the daily operation of our retail store. You will supervise employees and tasks, work directly with customers, and play an instrumental role in carrying out the directives of the manager. Cash handling, customer service, team building, and problem solving are essential skills that will be used on a daily basis. **Responsibilities** As an Assistant Store Manager you will support all store operations and departments in partnership with the Store Manager or General Manager. You may be involved in purchasing for one or more departments, directing operational functions, and/or with scheduling and team development. At all times you will be expected to deliver outstanding customer service to the academic and co-curricular community while helping the store to meet or exceed sales goals, identify business opportunities, and motivate our team. With people management you may have direct involvement with training, directing, and counseling our team to help create excitement around our products, programs, and initiatives. Driving our team to create customer experiences that enhance bookstore loyalty, and deliver measurable results will be a daily expectation. **Expectations:** + Develop a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members. + Assign and direct work activities for team members or other management team members to ensure delivery of services, sales, and customer service. + Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of merchandise or services when necessary. + Manage customer and/or employee issues appropriately, timely, and with respect. + Assist with hiring and training new employees for the sales floor or other departments. + Maintain an appealing sales floor-- shelf, arrange, clean, and organize product or space within the store. + Assist with processing sales transactions involving cash, credit, or financial aid payments. **Physical Demands:** + Frequent movement within the store to access various departments, areas, and/or products. + Ability to remain in a stationary position for extended periods. + Frequent lifting. + Occasional reaching, stooping, kneeling, crouching, and climbing ladders. **Benefits available include:** + Get paid sooner! Daily Pay earned wage access is available to all store employees. + Employee Discount + Paid sick time (accrued based on time worked) + Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period) + Commuter Benefits **COVID-19 Considerations:** Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required. **Qualifications** + 3+ years' experience in a retail setting. + 1+ year supervisory experience preferred or a graduate of the Best Seller Program. + High school diploma/GED preferred. + Ability to work a flexible schedule including evenings, weekends, and holidays. + Familiarity with financial and customer service principles. + Basic reading, writing and accounting skills required. + Excellent customer service and communication skills needed. + Strong interpersonal, communication, and problem solving skills. **EEO Statement** **Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.** **Job Locations** _US-OH-KENT_ **ID** _2025-19955_ **Category** _Retail Management_ **Position Type** _Regular FT_

Introduction Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community. Overview Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work as a Department Manager in our Textbook department. The Department Manager in textbooks will assist customers with locating course materials for rental or purchase while assisting in the daily operation of the store. You will be a subject matter expert for your department, but also remain knowledgeable of other operational areas to provide outstanding customer service by suggesting complementary products and supplies, supporting team members in our store with shelving, restocking, and processing customer transactions. Responsibilities As a Department Manager you will support all store operations and departments in partnership with the management team. In the textbook department you are integral in making sure we have the right book, in the right quantity, at the right time. You may work directly with campus partners, students, and faculty to increase adoptions, rentals, and promote digital sales while successfully executing our textbook timeline each term. You will drive our team to create customer experiences that enhance bookstore loyalty, and deliver measurable results daily. And best of all, you'll be part of a company that is consistently rated as a great place to work - and where employees love what they do. Expectations: * Execute the textbook cycle from setup to returns independently or with the support of team members that you train, guide, direct, and counsel under the direction of Store Management. * Ability to use department specific technology to answer questions about course material, recommend products and/or services, create textbook adoptions, maintain book inventory, receive and pay invoices, and locate or obtain materials based on course descriptions or customer needs. * Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members. * Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of textbooks, merchandise, or services when necessary. * Maintain an appealing sales floor-tag, shelf, arrange, clean, and organize product or space within the store. * Assist with processing sales transactions involving cash, credit, or financial aid payments as needed. Physical Demands: * Frequent movement within the store to access various departments, areas, and/or products. * Ability to remain in a stationary position for extended periods. * Frequent lifting. * Occasional reaching, stooping, kneeling, crouching, and climbing ladders. COVID-19 Considerations: Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required. Qualifications * 2+ years' experience in a retail setting as a manager or buyer preferred or a graduate of the Best Seller Program. * High school diploma/GED required. * Outstanding customer service skills to match customers to products that meet their needs. * Basic reading, writing and accounting skills required. * Excellent customer service and communication skills needed. * Strong interpersonal, communication, and problem solving skills. * Ability to work a flexible schedule including evenings, weekends, and holidays. EEO Statement Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

**Introduction** Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community. **Overview** Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work as a Department Manager in our Textbook department. The Department Manager in textbooks will assist customers with locating course materials for rental or purchase while assisting in the daily operation of the store. You will be a subject matter expert for your department, but also remain knowledgeable of other operational areas to provide outstanding customer service by suggesting complementary products and supplies, supporting team members in our store with shelving, restocking, and processing customer transactions. **Responsibilities** As a Department Manager you will support all store operations and departments in partnership with the management team. In the textbook department you are integral in making sure we have the right book, in the right quantity, at the right time. You may work directly with campus partners, students, and faculty to increase adoptions, rentals, and promote digital sales while successfully executing our textbook timeline each term. You will drive our team to create customer experiences that enhance bookstore loyalty, and deliver measurable results daily. And best of all, you'll be part of a company that is consistently rated as a great place to work - and where employees love what they do. **Expectations:** + Execute the textbook cycle from setup to returns independently or with the support of team members that you train, guide, direct, and counsel under the direction of Store Management. + Ability to use department specific technology to answer questions about course material, recommend products and/or services, create textbook adoptions, maintain book inventory, receive and pay invoices, and locate or obtain materials based on course descriptions or customer needs. + Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members. + Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of textbooks, merchandise, or services when necessary. + Maintain an appealing sales floor-tag, shelf, arrange, clean, and organize product or space within the store. + Assist with processing sales transactions involving cash, credit, or financial aid payments as needed. **Physical Demands** : + Frequent movement within the store to access various departments, areas, and/or products. + Ability to remain in a stationary position for extended periods. + Frequent lifting. + Occasional reaching, stooping, kneeling, crouching, and climbing ladders. **Ohio Pay Transparency Information (Only applicable in Ohio stores):** Pay: Full-time Department Manager Textbook pay range $15.50 - $19.40/hour. **COVID-19 Considerations** : Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required. **Qualifications** + 2+ years' experience in a retail setting as a manager or buyer preferred or a graduate of the Best Seller Program. + High school diploma/GED required. + Outstanding customer service skills to match customers to products that meet their needs. + Basic reading, writing and accounting skills required. + Excellent customer service and communication skills needed. + Strong interpersonal, communication, and problem solving skills. + Ability to work a flexible schedule including evenings, weekends, and holidays. **EEO Statement** **Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.** **Job Locations** _US-OH-Cincinnati_ **ID** _2025-20575_ **Category** _Retail Management_ **Position Type** _Regular FT_

Starting Wage: $16.15 Are you passionate about the retail world and eager to take on a leadership role in a fast-paced, fashion-forward environment? Shoe Carnival, Inc. is looking for a dedicated and driven Assistant Store Manager to join our family. This is an excellent opportunity to put your retail experience to work, grow professionally, and make a significant impact on our business and customers. Shoe Carnival has a long-standing reputation as a favorite employer, thanks to our focus on work-life balance, fostering a positive work environment, and nurturing the professional development of our team members. As an Assistant Store Manager, you'll feel a strong sense of connectedness not only to your work and your coworkers, but also to the community that we serve. Join us, and like many of our team members, you may find that loving your job isn't just a dream, it's daily reality. Assisting the Store Manager in all operational and leadership aspects of the store Driving sales and customer satisfaction Training and coaching store associates Helping maintain store appearance and merchandising standards Managing inventory and handling logistics REQUIREMENTS: 2+ years of retail sales or customer service experience required. Some previous supervisory experience preferred but not required. Ability to work flexible schedules including nights, weekends, and holidays. Strong leadership and customer management abilities Customer service-oriented with in-depth knowledge of basic business management processes Excellent communication and interpersonal skills TOTAL REWARDS: Daily Pay Career Path Opportunities Relocation Opportunities Employee & Family Discounts Health, dental, and vision insurance Paid Time Off (Vacation & Sick Time) Annual Performance Reviews Flexible Spending Accounts Life, Disability, and Voluntary Benefits Employee Assistance Program 401(k) Retirement Plan Employee Stock Purchase Plan Are you up for the challenge? We are eager to meet passionate individuals ready to bring their skills to Shoe Carnival, Inc. Don't hesitate and seize your chance to grow with us. Click the 'Apply Now' button to kickstart your journey towards a rewarding and fulfilling career with us.

Starting Wage: $16.15 Are you passionate about the retail world and eager to take on a leadership role in a fast-paced, fashion-forward environment? Shoe Carnival, Inc. is looking for a dedicated and driven Assistant Store Manager to join our family. This is an excellent opportunity to put your retail experience to work, grow professionally, and make a significant impact on our business and customers. Shoe Carnival has a long-standing reputation as a favorite employer, thanks to our focus on work-life balance, fostering a positive work environment, and nurturing the professional development of our team members. As an Assistant Store Manager, you'll feel a strong sense of connectedness not only to your work and your coworkers, but also to the community that we serve. Join us, and like many of our team members, you may find that loving your job isn't just a dream, it's daily reality. * Assisting the Store Manager in all operational and leadership aspects of the store * Driving sales and customer satisfaction * Training and coaching store associates * Helping maintain store appearance and merchandising standards * Managing inventory and handling logistics REQUIREMENTS: * 2+ years of retail sales or customer service experience required. * Some previous supervisory experience preferred but not required. * Ability to work flexible schedules including nights, weekends, and holidays. * Strong leadership and customer management abilities * Customer service-oriented with in-depth knowledge of basic business management processes * Excellent communication and interpersonal skills TOTAL REWARDS: * Daily Pay * Career Path Opportunities * Relocation Opportunities * Employee & Family Discounts * Health, dental, and vision insurance * Paid Time Off (Vacation & Sick Time) * Annual Performance Reviews * Flexible Spending Accounts * Life, Disability, and Voluntary Benefits * Employee Assistance Program * 401(k) Retirement Plan * Employee Stock Purchase Plan Are you up for the challenge? We are eager to meet passionate individuals ready to bring their skills to Shoe Carnival, Inc. Don't hesitate and seize your chance to grow with us. Click the 'Apply Now' button to kickstart your journey towards a rewarding and fulfilling career with us. Requirements: Ability to believe in our customer centered culture to deliver a superior customer service experience.

Starting Wage: $16.15 Are you passionate about the retail world and eager to take on a leadership role in a fast-paced, fashion-forward environment? Shoe Carnival, Inc. is looking for a dedicated and driven Assistant Store Manager to join our family. This is an excellent opportunity to put your retail experience to work, grow professionally, and make a significant impact on our business and customers. Shoe Carnival has a long-standing reputation as a favorite employer, thanks to our focus on work-life balance, fostering a positive work environment, and nurturing the professional development of our team members. As an Assistant Store Manager, you'll feel a strong sense of connectedness not only to your work and your coworkers, but also to the community that we serve. Join us, and like many of our team members, you may find that loving your job isn't just a dream, it's daily reality. Assisting the Store Manager in all operational and leadership aspects of the store Driving sales and customer satisfaction Training and coaching store associates Helping maintain store appearance and merchandising standards Managing inventory and handling logistics REQUIREMENTS: 2+ years of retail sales or customer service experience required. Some previous supervisory experience preferred but not required. Ability to work flexible schedules including nights, weekends, and holidays. Strong leadership and customer management abilities Customer service-oriented with in-depth knowledge of basic business management processes Excellent communication and interpersonal skills TOTAL REWARDS: Daily Pay Career Path Opportunities Relocation Opportunities Employee & Family Discounts Health, dental, and vision insurance Paid Time Off (Vacation & Sick Time) Annual Performance Reviews Flexible Spending Accounts Life, Disability, and Voluntary Benefits Employee Assistance Program 401(k) Retirement Plan Employee Stock Purchase Plan Are you up for the challenge? We are eager to meet passionate individuals ready to bring their skills to Shoe Carnival, Inc. Don't hesitate and seize your chance to grow with us. Click the 'Apply Now' button to kickstart your journey towards a rewarding and fulfilling career with us.

Starting Wage: $16.15 Are you passionate about the retail world and eager to take on a leadership role in a fast-paced, fashion-forward environment? Shoe Carnival, Inc. is looking for a dedicated and driven Assistant Store Manager to join our family. This is an excellent opportunity to put your retail experience to work, grow professionally, and make a significant impact on our business and customers. Shoe Carnival has a long-standing reputation as a favorite employer, thanks to our focus on work-life balance, fostering a positive work environment, and nurturing the professional development of our team members. As an Assistant Store Manager, you'll feel a strong sense of connectedness not only to your work and your coworkers, but also to the community that we serve. Join us, and like many of our team members, you may find that loving your job isn't just a dream, it's daily reality. * Assisting the Store Manager in all operational and leadership aspects of the store * Driving sales and customer satisfaction * Training and coaching store associates * Helping maintain store appearance and merchandising standards * Managing inventory and handling logistics REQUIREMENTS: * 2+ years of retail sales or customer service experience required. * Some previous supervisory experience preferred but not required. * Ability to work flexible schedules including nights, weekends, and holidays. * Strong leadership and customer management abilities * Customer service-oriented with in-depth knowledge of basic business management processes * Excellent communication and interpersonal skills TOTAL REWARDS: * Daily Pay * Career Path Opportunities * Relocation Opportunities * Employee & Family Discounts * Health, dental, and vision insurance * Paid Time Off (Vacation & Sick Time) * Annual Performance Reviews * Flexible Spending Accounts * Life, Disability, and Voluntary Benefits * Employee Assistance Program * 401(k) Retirement Plan * Employee Stock Purchase Plan Are you up for the challenge? We are eager to meet passionate individuals ready to bring their skills to Shoe Carnival, Inc. Don't hesitate and seize your chance to grow with us. Click the 'Apply Now' button to kickstart your journey towards a rewarding and fulfilling career with us. Requirements: Ability to believe in our customer centered culture to deliver a superior customer service experience.

Assistant Manager Reports to Store Manager: For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family. As an Assistant Store Manager, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This includes working with your Store Manager to assist in recruiting, hiring, and training the store team members to deliver an exceptional customer experience. To be successful in this role the role you will: * Inspire store team to achieve their best performance * Execute to maximize growth and potential * Create an engaged and inclusive store environment * Elevate the customer experience through operational excellence * Exceed customer expectations in all interactions Leadership: * Partners with Store Manager to assist in leading store staff to achieve sales, service, and operational expectations. * Supports the Store Manager efforts to set clear performance expectations and to ensure the store team is trained in sales, customer service, and operations to meet company standard. * Models company values and leads by example as an active coach. * Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business opportunities. * Assists Store Manager in recruiting store staff and embraces diversity by contributing to an inclusive store environment. Performance: * Supports the Store Manager in the achievement of store business plans, including sales, customer service and operational goals. * Assists in developing game plans and following up on execution to maximize sales and drive consistent performance results. * Partners with Store Manager to present opportunities with fact-based information and recommendations while leveraging data (store reports) to make the right decisions. * Participates in driving business outreach opportunities and communicate leads to Store Manager, Regional Manager, and VP of Store operations * Identifies performance opportunities and assists in development of a plan to address and manage issues effectively. Operational Excellence: * Partners with Store Manager to ensure store schedule accuracy and proper staffing to effectively execute initiatives and operational tasks, while maintaining proper sales coverage to deliver on the customer promise. * Assists with training store staff on all internal operational functions. * Stays informed on corporate communication, directives, initiatives, and policies and procedures. * Supports the Store Manager with the implementation of store programs to increase efficiencies in sales, service, operations, and branding. Workplace: * Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued. * Supports a culture of learning and development, ensuring training tools are leveraged. * Serves as a role model to all store team members and provide enthusiastic motivational leadership. * Assists in creating a steady pipeline of external talent through recruitment. * Partners with Store Manager to conduct regular store meetings ensuring all store team members are up to date with all company directives. Customer Experience: * Assists with training the store team on the customer service expectations to create an exceptional customer experience. * Supports the Manager to lead the store team to exceed customer expectations and achieve a high Medallia score. * Leverages all customer feedback to take appropriate actions and prevent or resolve customer concerns. * Collaborates with the Manager to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction. Qualifications: * Minimum of 2 years of Retail or Sales experience. * Creative individual who demonstrates good judgement and is tuned-into the pulse of the business. * Self-motivated, results oriented, strategic thinker. * Strong organizational and leadership skills. * Excellent written and verbal communication skills. * Demonstrates active listening and problem-solving skills. * Proven ability to train and develop high performing store teams. * Proficient in technology systems, applications, Microsoft Office, and video conferencing. * Ability to operate a computer and POS System. Physical Requirements * Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.