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Bookstore Clerk skills for your resume and career
15 bookstore clerk skills for your resume and career
1. POS
POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.
- Operated Prism POS System cash register, handled cash, credit card, and financial aid transactions.
- Assisted in sales to student body- Operated POS system- Restocked merchandise
2. Web Orders
- Cashier and restocking, processing/shipping web orders.
- Assist with web orders and shipments.
3. Credit Card Machines
- Attended manager meetings, operated cash register, lottery machine, coffee, credit card machine, ATM machine.
4. Book Orders
- Boxed and mailed out textbook orders, updated store's software program, created templates, and placed orders online.
- Fill book orders, shelve returns, shelve and stack new and used books, and help students find books.
5. Sales Floor
The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.
- Assisted customers with transactions and questions Performed packaging using mail equipment Stocked sales floor Accurately handled cash
- Assisted in setting up seasonal marketing displays on the sales floor and helped organize and plan the annual book sale.
6. Purchase Orders
- Assist in receiving deliveries, including signing for and logging in shipments against packing slip and purchase orders.
- Check in all merchandise on bookstore purchase order, noting discrepancies between order and received goods.
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- Resolve issues with customer inquiries through various market places.
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner Received and made of daily deposits.
8. Computer System
- Perform routine closing procedure; counting cash drawer, shutting down computer system and cash registers.
- Use bookstore computer system for various data entry processes and retrieval of information for reports.
9. Customer Complaints
- Greet and attend bookstore customers and Solve customer complaints.
- Prepared sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.
10. Book Sales
- Cashiered book sales efficiently and accurately; provided excellent customer service
- Perform cashiering duties to include the collection of cash and credit card transactions, book sales, and general merchandise sales.
11. Text Books
- Assisted Bookstore Specialist/Shipping receiving lead with verifying quantity of text books and other merchandise upon receiving.
- Assist patrons and/or coworkers find books and school supplies, processed purchases of electronic books and handled text book rentals.
12. Office Equipment
- Operated a cash register and most standard office equipment.
- Operated and maintained basic office equipment such as, PC, fax machine, copier, shrink wrapper and laminator.
13. Computer Programs
A computer program is a set of instructions that can be executed by a computer to perform an operation or task. Computer programs are devised by computer programmers in a programming language. Everything a computer does is through a computer program.
- Use computer programs to locate information to ensure student enrollment in college before students purchase materials.
14. Inventory Management
- Participated in daily operations including, but not limited to: inventory management, operated point-of-sale register, and close store nightly
- Completed paperwork associated with merchandise/inventory management, price adjustments, customer returns, cash register operation, etc.
15. Book Inventory
- Used Text-Aid system to maintain and update book inventory and bar codes.
- Conducted textbook inventory in addition to stocking textbooks and supplies.
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List of bookstore clerk skills to add to your resume
The most important skills for a bookstore clerk resume and required skills for a bookstore clerk to have include:
- POS
- Web Orders
- Credit Card Machines
- Book Orders
- Sales Floor
- Purchase Orders
- Customer Inquiries
- Computer System
- Customer Complaints
- Book Sales
- Text Books
- Office Equipment
- Computer Programs
- Inventory Management
- Book Inventory
- Product Knowledge
- Course Materials
- Cash Drawers
- Sales Reports
- Sales Transactions
- Credit Card Transactions
- Bank Deposits
- Office Procedures
- Customer Assistance
- Cash Registers
- Book Store
- Customer Orders
- Store Merchandise
- Stock Books
- Store Inventory
- Process Returns
- Sales Areas
- General Merchandise
- Monetary Transactions
Updated January 8, 2025