Retail Inventory Control Specialist
Bootbarn Inc. job in Hilliard, OH
Our Retail Inventory Control Specialist (RICS) is responsible for establishing and maintaining overall store inventory control. As the store's expert of all inbound and outbound inventory activity and procedures, the RICS guarantees that the sales floor is fully stocked with merchandise to promote a positive customer experience and to support our sales goal objectives. Additionally, they ensure the proper flow of merchandise to the sales floor and accuracy of inventory to support the replenishment of goods in the system, complete required documentation & system processes in a timely fashion and maintain the stock room in a clean and organized manner.
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit - one handshake at a time.
Essential Duties and Responsibilities
Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
Process all incoming/outbound inventory with accuracy.
Verify all merchandise deliveries are compliant and accurate to Company standards.
Ensure all merchandise is prepared for the selling floor and complies with all company ticketing and signage guidelines.
Place EAS tags on merchandise before moving it to the sales floor in accordance with Loss Prevention guidelines.
Ensure the timely and accurate input for all freight information through the appropriate systems.
Execute all RTVs, orders, transfers, re-tickets or mark downs efficiently and timely to Company policies and procedures.
Educate and coach sales team on all processes and procedures that affect the customer experience throughout inventory control.
Ensure a high level of productivity through attainment of units per hour (UPH) targets.
Maintain a neat and orderly stock room that is compliant with all Company/State guidelines.
Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
Performs any other duties that may be assigned by management.
Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance.
Inventory Control Associate (Seasonal)
Bootbarn Inc. job in Toledo, OH
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit -- one handshake at a time.
The Seasonal Inventory Control Associate assists the Receiving and Inventory Control Specialist (RICS) in maintaining overall store inventory control. As an expert of all inbound and outbound inventory activity and procedures, the Inventory Control Associate guarantees that the sales floor is fully stocked with merchandise to promote a positive customer experience and to support our sales goal objectives. Additionally, they support the RICS in ensuring the proper flow of merchandise to the sales floor and accuracy of inventory to support the replenishment of goods in the system, completing required documentation & system processes in a timely fashion and maintaining the stock room in a clean and organized manner.
SEASONAL INVENTORY CONTROL ASSOCIATE DUTIES
Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
Process all incoming/outbound inventory with accuracy.
Verify all merchandise deliveries are compliant and accurate to Company standards.
Ensure all merchandise is prepared for the selling floor and complies with all company ticketing and signage guidelines.
Place EAS tags on merchandise before moving it to the sales floor in accordance with Loss Prevention guidelines.
Ensure the timely and accurate input for all freight information through the appropriate systems.
Execute all RTVs, orders, transfers, re-tickets or mark downs efficiently and timely to Company policies and procedures.
Ensure a high level of productivity through attainment of units per hour (UPH) targets.
Maintain a neat and orderly stock room that is compliant with all Company/State guidelines.
Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
Perform any other duties that may be assigned by management.
Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, teammates, corporate partners and vendors.
Seasonal Associate
Columbus, OH job
Our Seasonal Sales Associates promote our culture, values and mission. As a Seasonal Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our customers. Who You Are:
Engaging personality who provides great service.
Excited to meet new people.
Thoughtful with a desire to make others feel good about themselves and their individual style.
Responsibilities
As a Seasonal Sales Associate you will:
Engage and connect with customers to create an amazing shopping experience.
Achieve and exceed sales goals by executing our selling strategy.
Share product knowledge with customers to maximize sales.
Engage with customers to build relationships and brand loyalty by using company tools.
Show understanding of customer's personal style when offering fashion advice.
Inspire customers with your product knowledge to cater to their needs.
Assist with daily opening and closing tasks to maintain a clean, neat, and tidy store.
Complete assigned job responsibilities such as floor sets, filling the floor, ringing up customers, etc.
Remain positive and professional, working together with the team to make a great environment for our customers and each other.
Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.
Qualifications
Flexible availability to meet the needs of the business (including evenings and weekends).
Todd Snyder - Sales
Columbus, OH job
The Sales Associate is responsible for generating sales by providing the customer with an exceptional shopping experience. The Sales Associate maximizes sales by delivering efficient, friendly and knowledgeable service and ensuring the store is neat, clean and well-presented at all times. The Sales Associate is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience.
POSITION TITLE: Sales - Todd Snyder REPORTS TO: Store Management Team SUPERVISES: N/A
RESPONSIBILITIES:
Consistently demonstrate the AEO Customer First selling standards in order to deliver a positive customer experience and achieve daily sales goals.
Drive AE brand loyalty through being knowledgeable about all AEO loyalty programs and consistently informing customers of each program.
Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales.
Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions.
Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer's individual style.
Promote awareness and growth of the AEO and aerie brands by introducing customers to additional brand channels.
Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines.
Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift.
Maintain company brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom to ensure the store environment is safe and presentable for employees and customers.
Execute efficient and effective handling of all merchandise from shipment processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP).
Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind; partner with store leadership team on elevated customer issues.
Understand and adhere to all company policy and procedures.
QUALIFICATIONS:
Previous retail experience preferred.
Strong verbal and written communication skills specifically with customers, sales leadership team and associates.
Demonstrated collaborative skills and ability to work well within a team.
Ability to receive feedback and take action when appropriate.
Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products.
Available to work a flexible schedule to include evenings, weekends and holidays.
Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment.
Ability to perform all Essential Job Functions.
Proficient with technology.
Auto-ApplySeasonal Sales Associate Football Playoff Support
Grove City, OH job
Rally House is a specialty retail store that carries all things local! Our stores are looking for passionate team members who are looking for a part-time career and ready to share their love for their city or favorite professional and college teams! Join Rally House today and represent your city or your favorite team with an exclusive 40% off employee discount, as well as opportunities to develop professionally as we grow beyond 300 stores!
Job Description
Bring the Hype. Make Fans. Own the Experience. Celebrate Connections.
At Rally House, every day feels like a tailgate - and our Sales Associates bring the energy. If you love sports, people, and creating memorable experiences, this is your chance to be part of something bigger than retail.
As a Sales Associate, you're the face of the brand. You'll welcome customers like guests at a party, help them find their favorite team gear, and turn casual shoppers into lifelong fans. From merchandising and product knowledge to ringing up sales and keeping the store looking sharp, you'll play a key role in making the store game day ready.
You'll also support daily operations, opening and closing tasks, and anything else needed to help your team win. With a great attitude and a passion for customer service, you'll help create the Rally House vibe fans come back for again and again.
If you're ready to rep your city, your team, and your store - we're ready for you.
Responsibilities
Communication: Communicates effectively with Guest, Members of Management, and Store Associates
Merchandising: Uphold company standards for merchandising presentation
Sales: Ability to generate sales, add-on and develop relationships with guest
Customer Service: Ensure that the guest remains the top priority
Accuracy: Comfort and accuracy with cash handling/ ringing
Skills and Knowledge
Ability to work under moderate supervision, Able to communicate with others in a clear and confident manner, Detail oriented, Enthusiastic attitude, Functional skills required to make basic use of digital devices and online applications, Growth mindset, Outgoing
Qualifications
Required to stand and walk; talk or hear, both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms; differentiate colors. Regularly required to stoop, kneel, bend, crouch and lift up to 50 pounds.
$13.00 - $15.00Hourly
Auto-ApplyStore Manager
Bootbarn Inc. job in Strongsville, OH
The Store Manager is a champion and model of Boot Barn's Mission, Vision and Values. They are a business driver who demonstrates the highest level of leadership in support of exceptional customer service and attainment of store sales goals, a builder of strong teams and culture that encourages partner engagement and regular development of store partners, and a retail expert who sets the standard for operational excellence in all areas. The Store Manager will partner with District & Regional Leadership, Human Resources, and Store Support Center in pursuit of year-over-year increases, a best-in-class customer experience, ensuring profitability of the business through optimized staffing, shrink reduction and general expense management.
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit -- one handshake at a time.
STORE MANAGER DUTIES
Lead store partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships.
Implement and uphold an environment of continuous learning by exhibiting expert-level product knowledge across all categories and developing a training plan for each store partner to achieve full competency in all product categories such as western boots, work boots, denim, hats and add-ons.
Assess and communicate localized customers' needs to District Manager.
Analyze and measure business trends to maximize sales to meet or exceed key metrics and sales goals.
Review sales goals with partners, providing consistent and timely coaching, actionable feedback, and recognition of excellence. Lead by example, being present on the sales floor during peak business hours.
Ensure adequate staffing to meet the changing business needs and payroll expenses.
Adapt to changing business needs and procedures; adjust store schedule as needed, determine payroll implications, implement operational directives, train staff on new procedures and policies, and communicate with all appropriate District, Region and Store Support Center partners.
Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations, signing and assortments adhere to all Company visual presentation guidelines. Additionally, ensure all store partners are educated/trained on these guidelines.
Lead and coach associates in building customer engagement through the Boot Barn Credit Card and B Rewarded Loyalty Programs. Provide accountability for achieving individual and team goals.
Partner with District Manager to plan and execute successful experiential volume driving events, including outreach to the local community/market.
Ensure the store leadership team understands and embraces their specific roles per the store's specific leadership matrix.
Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures.
Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance.
Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures and practices.
Additional duties as assigned by Store Manager, District Manager or Store Support Center partners.
Key Holder (Full Time)
Bootbarn Inc. job in Strongsville, OH
Our Key Holders engage with customers, create an exceptional in-store experience and provide leadership and support to store partners. They embody Boot Barn's Mission, Vision and Values in their words and actions while demonstrating selling and service expertise, product knowledge, visual merchandising presentation skills and strong point-of-sale proficiency. Additionally, Key Holders partner with the leadership team in driving activity to exceed store sales goals, help with team development and assist with store operational procedures as assigned.
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit -- one handshake at a time.
KEY HOLDER DUTIES
Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the customer.
Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add-ons and customer information capture rates.
Be informed and understand current merchandise promotions and advertisements.
Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.
Assist with processing merchandise as well as monitoring and replenishing floor stock.
Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures.
Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices.
Perform any other duties that may be assigned by management.
Demonstrate high level of quality work, attendance and appearance.
Assistant Store Manager
Bootbarn Inc. job in Dayton, OH
The Assistant Store Manager is an essential part of the store leadership team and is responsible for collaborating with the Store Manager to cultivate and maintain an environment that supports the Boot Barn Mission, Vision, and Values. The Assistant Store Manager plays an important role in upholding exceptional customer service, partner development and engagement, merchandising standards, store operations and attainment of store sales goals. The Assistant Store Manager will partner with the Store Manager and District Manager in pursuit of year-over-year increases and improved processes and productivity.
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit -- one handshake at a time.
ASSISTANT STORE MANAGER DUTIES
Lead partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships.
Review goals with partners, providing consistent and timely coaching, actionable feedback, and recognition of excellence. Lead by example, being present on the sales floor during peak business hours.
Implement and maintain an environment of continuous learning and assist with partner training plans to improve store performance results across both operational and merchandising areas. Develop individual team members to meet various career goals within in the company.
Collaborate with the Store Manager to adapt to changing business needs and procedures; adjust store schedule as needed, implement operational directives, train operational staff on new policies and procedures, and communicate with all appropriate District, Region and Store Support Center partners as needed.
Assess and communicate localized customers' needs to Store Manager.
Collaborate with the Store Manager to plan and execute successful volume driving events that involve outreach to the local community/market
Lead and coach associates in building customer engagement through the Boot Barn Credit Card and B Rewarded Loyalty Programs. Provide accountability for achieving individual and team goals.
Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations, signing and assortments to meet the needs of your customer along with adhering to all Company visual presentation guidelines.
Accountable for markdown compliance and execution. Ensure product receipts are processed accurately and in a timely manner.
Partner with Store Manager on inventory shrink plans and act as key driver of this strategy with store team.
Maintain personal knowledge in across all product categories (western boots, work boots, denim, hats and add-ons) and coach and train partners in these areas.
Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures.
Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices.
Possess well-developed business acumen and understands all aspects of the store's operations.
Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance.
Additional duties as assigned by District Manager or Store Support Center partners.
Seasonal Associate
Monroe, OH job
Our Seasonal Sales Associates promote our culture, values and mission. As a Seasonal Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our customers. Who You Are:
Engaging personality who provides great service.
Excited to meet new people.
Thoughtful with a desire to make others feel good about themselves and their individual style.
Responsibilities
As a Seasonal Sales Associate you will:
Engage and connect with customers to create an amazing shopping experience.
Achieve and exceed sales goals by executing our selling strategy.
Share product knowledge with customers to maximize sales.
Engage with customers to build relationships and brand loyalty by using company tools.
Show understanding of customer's personal style when offering fashion advice.
Inspire customers with your product knowledge to cater to their needs.
Assist with daily opening and closing tasks to maintain a clean, neat, and tidy store.
Complete assigned job responsibilities such as floor sets, filling the floor, ringing up customers, etc.
Remain positive and professional, working together with the team to make a great environment for our customers and each other.
Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.
Qualifications
Flexible availability to meet the needs of the business (including evenings and weekends).
Inventory Control Associate (Seasonal)
Bootbarn, Inc. job in Toledo, OH
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit -- one handshake at a time.
The Seasonal Inventory Control Associate assists the Receiving and Inventory Control Specialist (RICS) in maintaining overall store inventory control. As an expert of all inbound and outbound inventory activity and procedures, the Inventory Control Associate guarantees that the sales floor is fully stocked with merchandise to promote a positive customer experience and to support our sales goal objectives. Additionally, they support the RICS in ensuring the proper flow of merchandise to the sales floor and accuracy of inventory to support the replenishment of goods in the system, completing required documentation & system processes in a timely fashion and maintaining the stock room in a clean and organized manner.
SEASONAL INVENTORY CONTROL ASSOCIATE DUTIES
* Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
* Process all incoming/outbound inventory with accuracy.
* Verify all merchandise deliveries are compliant and accurate to Company standards.
* Ensure all merchandise is prepared for the selling floor and complies with all company ticketing and signage guidelines.
* Place EAS tags on merchandise before moving it to the sales floor in accordance with Loss Prevention guidelines.
* Ensure the timely and accurate input for all freight information through the appropriate systems.
* Execute all RTVs, orders, transfers, re-tickets or mark downs efficiently and timely to Company policies and procedures.
* Ensure a high level of productivity through attainment of units per hour (UPH) targets.
* Maintain a neat and orderly stock room that is compliant with all Company/State guidelines.
* Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
* Perform any other duties that may be assigned by management.
* Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, teammates, corporate partners and vendors.
QUALIFICATIONS
* Strong communication, customer service, time management and organizational skills.
* Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
* Flexibility with scheduling and willing to work extended hours when necessary.
COMPETENCIES
* Customer Centric/Sales Driven -- Assesses customer experience within the store and promotes a culture of customer engagement. Is attentive to customers and understands their needs, offers products that are aligned with the consumers' expectations. Continually searches for ways to improve customer service.
* Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
* Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.
PARTNER BENEFITS & ADDITIONAL COMPENSATION OPPORTUNITIES
* Competitive hourly rate* plus selling incentives (SPIFFS) and monthly store sales bonus opportunity.
* Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
* Paid Time Off plan for year-round Boot Barn Partners.
* Medical, Dental, Vision and Life Insurance.
* 401(k) plan with generous company matching.
* Flexible schedules and work/life balance.
* Opportunities for growth at every level -- we are opening 50+ new stores each year.
* Compensation varies based on geography, skills, experience, and tenure
For eligible Boot Barn Partners
PHYSICAL DEMANDS & WORK ENVIRONMENT
In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.
* Standing, walking and squatting more than fifty percent of the work shift.
* Required to lift, move and carry up to 40 pounds.
* Ability to read, count and write to accurately complete all documentation and reports.
* Must be able to see, hear and speak in order to communicate with partners and customers.
* Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
* Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.
[ ] Sedentary: Limited activity, no lifting, limited walking
[ ] Light: Office work, some lifting, bending, stooping or kneeling, walking
[ X ] Moderate: Mostly standing, walking, bending, frequent lifting
[ ] Arduous: Heavy lifting, bending, crawling, climbing
In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.
* The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
* Noise levels are considered moderate.
Boot Barn hires Seasonal Partners on a temporary basis based on business necessity. Seasonal employment begins upon a Partner's date of hire and will end on the date indicated by management; continued employment is not guaranteed.
Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.
Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and partners without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.
Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at **************, Option 4.
California Privacy Notice
Store Manager
Bootbarn, Inc. job in Strongsville, OH
The Store Manager is a champion and model of Boot Barn's Mission, Vision and Values. They are a business driver who demonstrates the highest level of leadership in support of exceptional customer service and attainment of store sales goals, a builder of strong teams and culture that encourages partner engagement and regular development of store partners, and a retail expert who sets the standard for operational excellence in all areas. The Store Manager will partner with District & Regional Leadership, Human Resources, and Store Support Center in pursuit of year-over-year increases, a best-in-class customer experience, ensuring profitability of the business through optimized staffing, shrink reduction and general expense management.
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit -- one handshake at a time.
STORE MANAGER DUTIES
* Lead store partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships.
* Implement and uphold an environment of continuous learning by exhibiting expert-level product knowledge across all categories and developing a training plan for each store partner to achieve full competency in all product categories such as western boots, work boots, denim, hats and add-ons.
* Assess and communicate localized customers' needs to District Manager.
* Analyze and measure business trends to maximize sales to meet or exceed key metrics and sales goals.
* Review sales goals with partners, providing consistent and timely coaching, actionable feedback, and recognition of excellence. Lead by example, being present on the sales floor during peak business hours.
* Ensure adequate staffing to meet the changing business needs and payroll expenses.
* Adapt to changing business needs and procedures; adjust store schedule as needed, determine payroll implications, implement operational directives, train staff on new procedures and policies, and communicate with all appropriate District, Region and Store Support Center partners.
* Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations, signing and assortments adhere to all Company visual presentation guidelines. Additionally, ensure all store partners are educated/trained on these guidelines.
* Lead and coach associates in building customer engagement through the Boot Barn Credit Card and B Rewarded Loyalty Programs. Provide accountability for achieving individual and team goals.
* Partner with District Manager to plan and execute successful experiential volume driving events, including outreach to the local community/market.
* Ensure the store leadership team understands and embraces their specific roles per the store's specific leadership matrix.
* Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures.
* Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance.
* Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures and practices.
* Additional duties as assigned by Store Manager, District Manager or Store Support Center partners.
QUALIFICATIONS
* Associate's Degree and/or 2 to 4 years of experience in retail store management
* Experience managing direct reports and leading teams in a selling environment.
* Strong organizational and time management skills with the ability to manage multiple priorities.
* Strong communication, customer service, time management and organizational skills.
* Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
* Flexibility with scheduling and willing to work extended hours when necessary.
* Up to 15% travel to support local stores, as needed.
COMPETENCIES
* Customer Centric/Sales Driven -- Assesses customer experience within the store and promotes a culture of customer engagement. Is attentive to customers and understands their needs, offers products that are aligned with the consumers' expectations. Continually searches for ways to improve customer service.
* Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
* Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.
* Humble Leadership - Ensures that the needs of store partners and customers are met. Provides team with encouragement and motivation, timely coaching and feedback, and opportunities for continued development and advancement. Exhibits a calm confidence without ego and sets the standards of service and building community.
* Expert Knowledge - Exhibits experience and expertise in all aspects of the business: industry and sales acumen, products and fit, and the local and Western community.
PARTNER BENEFITS & ADDITIONAL COMPENSATION OPPORTUNITIES
* Competitive salary* plus selling incentives (SPIFFS) and monthly store sales bonus opportunity.
* Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
* Paid Time Off plan for year-round Boot Barn Partners.
* Medical, Dental, Vision and Life Insurance.
* 401(k) plan with generous company matching.
* Flexible schedules and work/life balance.
* Opportunities for growth at every level -- we are opening 50+ new stores each year.
* Compensation varies based on geography, skills, experience, and tenure
For eligible Boot Barn Partners
PHYSICAL DEMANDS & WORK ENVIRONMENT
In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.
* Standing, walking and squatting more than fifty percent of the work shift.
* Bending, stooping, kneeling and squatting occasionally throughout scheduled shifts.
* Ability to use a ladder and/or step stool occasionally.
* Required to lift, move and carry up to 40 pounds.
* Ability to read, count and write to accurately complete all documentation and reports.
* Must be able to see, hear and speak in order to communicate with partners and customers.
* Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
* Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.
[ ] Sedentary: Limited activity, no lifting, limited walking
[ ] Light: Office work, some lifting, bending, stooping or kneeling, walking
[ X ] Moderate: Mostly standing, walking, bending, frequent lifting
[ ] Arduous: Heavy lifting, bending, crawling, climbing
In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.
* The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
* Noise levels are considered moderate.
Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.
Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and partners without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.
Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at **************, Option 4.
Key Holder (Part Time)
Bootbarn Inc. job in Cincinnati, OH
Our Key Holders engage with customers, create an exceptional in-store experience and provide leadership and support to store partners. They embody Boot Barn's Mission, Vision and Values in their words and actions while demonstrating selling and service expertise, product knowledge, visual merchandising presentation skills and strong point-of-sale proficiency. Additionally, Key Holders partner with the leadership team in driving activity to exceed store sales goals, help with team development and assist with store operational procedures as assigned.
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit -- one handshake at a time.
KEY HOLDER DUTIES
Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the customer.
Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add-ons and customer information capture rates.
Be informed and understand current merchandise promotions and advertisements.
Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.
Assist with processing merchandise as well as monitoring and replenishing floor stock.
Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures.
Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices.
Perform any other duties that may be assigned by management.
Demonstrate high level of quality work, attendance and appearance.
Retail Inventory Control Specialist
Bootbarn Inc. job in Strongsville, OH
Our Retail Inventory Control Specialist (RICS) is responsible for establishing and maintaining overall store inventory control. As the store's expert of all inbound and outbound inventory activity and procedures, the RICS guarantees that the sales floor is fully stocked with merchandise to promote a positive customer experience and to support our sales goal objectives. Additionally, they ensure the proper flow of merchandise to the sales floor and accuracy of inventory to support the replenishment of goods in the system, complete required documentation & system processes in a timely fashion and maintain the stock room in a clean and organized manner.
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit - one handshake at a time.
Essential Duties and Responsibilities
Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
Process all incoming/outbound inventory with accuracy.
Verify all merchandise deliveries are compliant and accurate to Company standards.
Ensure all merchandise is prepared for the selling floor and complies with all company ticketing and signage guidelines.
Place EAS tags on merchandise before moving it to the sales floor in accordance with Loss Prevention guidelines.
Ensure the timely and accurate input for all freight information through the appropriate systems.
Execute all RTVs, orders, transfers, re-tickets or mark downs efficiently and timely to Company policies and procedures.
Educate and coach sales team on all processes and procedures that affect the customer experience throughout inventory control.
Ensure a high level of productivity through attainment of units per hour (UPH) targets.
Maintain a neat and orderly stock room that is compliant with all Company/State guidelines.
Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
Performs any other duties that may be assigned by management.
Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance.
Assistant Store Manager
Bootbarn, Inc. job in Dayton, OH
The Assistant Store Manager is an essential part of the store leadership team and is responsible for collaborating with the Store Manager to cultivate and maintain an environment that supports the Boot Barn Mission, Vision, and Values. The Assistant Store Manager plays an important role in upholding exceptional customer service, partner development and engagement, merchandising standards, store operations and attainment of store sales goals. The Assistant Store Manager will partner with the Store Manager and District Manager in pursuit of year-over-year increases and improved processes and productivity.
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit -- one handshake at a time.
ASSISTANT STORE MANAGER DUTIES
* Lead partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships.
* Review goals with partners, providing consistent and timely coaching, actionable feedback, and recognition of excellence. Lead by example, being present on the sales floor during peak business hours.
* Implement and maintain an environment of continuous learning and assist with partner training plans to improve store performance results across both operational and merchandising areas. Develop individual team members to meet various career goals within in the company.
* Collaborate with the Store Manager to adapt to changing business needs and procedures; adjust store schedule as needed, implement operational directives, train operational staff on new policies and procedures, and communicate with all appropriate District, Region and Store Support Center partners as needed.
* Assess and communicate localized customers' needs to Store Manager.
* Collaborate with the Store Manager to plan and execute successful volume driving events that involve outreach to the local community/market
* Lead and coach associates in building customer engagement through the Boot Barn Credit Card and B Rewarded Loyalty Programs. Provide accountability for achieving individual and team goals.
* Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations, signing and assortments to meet the needs of your customer along with adhering to all Company visual presentation guidelines.
* Accountable for markdown compliance and execution. Ensure product receipts are processed accurately and in a timely manner.
* Partner with Store Manager on inventory shrink plans and act as key driver of this strategy with store team.
* Maintain personal knowledge in across all product categories (western boots, work boots, denim, hats and add-ons) and coach and train partners in these areas.
* Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures.
* Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices.
* Possess well-developed business acumen and understands all aspects of the store's operations.
* Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance.
* Additional duties as assigned by District Manager or Store Support Center partners.
QUALIFICATIONS
* Associate's Degree and/or 2 to 4 years of experience in retail store management
* Experience managing direct reports and leading teams in a selling environment.
* Strong organizational and time management skills with the ability to manage multiple priorities.
* Strong communication, customer service, time management and organizational skills.
* Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
* Flexibility with scheduling and willing to work extended hours when necessary.
* Up to 15% travel to support local stores, as needed.
COMPETENCIES
* Customer Centric/Sales Driven -- Assesses customer experience within the store and promotes a culture of customer engagement. Is attentive to customers and understands their needs, offers products that are aligned with the consumers' expectations. Continually searches for ways to improve customer service.
* Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
* Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.
* Humble Leadership - Ensures that the needs of store partners and customers are met. Provides team with encouragement and motivation, timely coaching and feedback, and opportunities for continued development and advancement. Exhibits a calm confidence without ego and sets the standards of service and building community.
* Expert Knowledge - Exhibits experience and expertise in all aspects of the business: industry and sales acumen, products and fit, and the local and Western community.
PARTNER BENEFITS & ADDITIONAL COMPENSATION OPPORTUNITIES
* Competitive hourly rate* plus selling incentives (SPIFFS) and monthly store sales bonus opportunity.
* Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
* Paid Time Off plan for year-round Boot Barn Partners.
* Medical, Dental, Vision and Life Insurance.
* 401(k) plan with generous company matching.
* Flexible schedules and work/life balance.
* Opportunities for growth at every level -- we are opening 50+ new stores each year.
* Compensation varies based on geography, skills, experience, and tenure
For eligible Boot Barn Partners
PHYSICAL DEMANDS & WORK ENVIRONMENT
In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.
* Standing, walking, and squatting more than fifty percent of the work shift.
* Bending, stooping, kneeling and squatting occasionally throughout scheduled shifts.
* Ability to use a ladder and/or step stool occasionally.
* Required to lift, move and carry up to 40 pounds.
* Ability to read, count and write to accurately complete all documentation and reports.
* Must be able to see, hear and speak in order to communicate with partners and customers.
* Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
* Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.
[ ] Sedentary: Limited activity, no lifting, limited walking
[ ] Light: Office work, some lifting, bending, stooping or kneeling, walking
[ X ] Moderate: Mostly standing, walking, bending, frequent lifting
[ ] Arduous: Heavy lifting, bending, crawling, climbing
In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.
* The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
* Noise levels are considered moderate.
Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.
Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and partners without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.
Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at **************, Option 4.
California Privacy Notice
Seasonal Associate
Strongsville, OH job
Our Seasonal Sales Associates promote our culture, values and mission. As a Seasonal Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our customers. Who You Are:
Engaging personality who provides great service.
Excited to meet new people.
Thoughtful with a desire to make others feel good about themselves and their individual style.
Responsibilities
As a Seasonal Sales Associate you will:
Engage and connect with customers to create an amazing shopping experience.
Achieve and exceed sales goals by executing our selling strategy.
Share product knowledge with customers to maximize sales.
Engage with customers to build relationships and brand loyalty by using company tools.
Show understanding of customer's personal style when offering fashion advice.
Inspire customers with your product knowledge to cater to their needs.
Assist with daily opening and closing tasks to maintain a clean, neat, and tidy store.
Complete assigned job responsibilities such as floor sets, filling the floor, ringing up customers, etc.
Remain positive and professional, working together with the team to make a great environment for our customers and each other.
Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.
Qualifications
Flexible availability to meet the needs of the business (including evenings and weekends).
Retail Inventory Control Specialist
Boot Barn job in Cincinnati, OH
Our Retail Inventory Control Specialist (RICS) is responsible for establishing and maintaining overall store inventory control. As the store's expert of all inbound and outbound inventory activity and procedures, the RICS guarantees that the sales floor is fully stocked with merchandise to promote a positive customer experience and to support our sales goal objectives. Additionally, they ensure the proper flow of merchandise to the sales floor and accuracy of inventory to support the replenishment of goods in the system, complete required documentation & system processes in a timely fashion and maintain the stock room in a clean and organized manner.
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit - one handshake at a time.
Essential Duties and Responsibilities
Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
Process all incoming/outbound inventory with accuracy.
Verify all merchandise deliveries are compliant and accurate to Company standards.
Ensure all merchandise is prepared for the selling floor and complies with all company ticketing and signage guidelines.
Place EAS tags on merchandise before moving it to the sales floor in accordance with Loss Prevention guidelines.
Ensure the timely and accurate input for all freight information through the appropriate systems.
Execute all RTVs, orders, transfers, re-tickets or mark downs efficiently and timely to Company policies and procedures.
Educate and coach sales team on all processes and procedures that affect the customer experience throughout inventory control.
Ensure a high level of productivity through attainment of units per hour (UPH) targets.
Maintain a neat and orderly stock room that is compliant with all Company/State guidelines.
Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
Performs any other duties that may be assigned by management.
Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance.
Store Manager
Bootbarn Inc. job in Saint Clairsville, OH
The Store Manager is a champion and model of Boot Barn's Mission, Vision and Values. They are a business driver who demonstrates the highest level of leadership in support of exceptional customer service and attainment of store sales goals, a builder of strong teams and culture that encourages partner engagement and regular development of store partners, and a retail expert who sets the standard for operational excellence in all areas. The Store Manager will partner with District & Regional Leadership, Human Resources, and Store Support Center in pursuit of year-over-year increases, a best-in-class customer experience, ensuring profitability of the business through optimized staffing, shrink reduction and general expense management.
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit -- one handshake at a time.
STORE MANAGER DUTIES
Lead store partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships.
Implement and uphold an environment of continuous learning by exhibiting expert-level product knowledge across all categories and developing a training plan for each store partner to achieve full competency in all product categories such as western boots, work boots, denim, hats and add-ons.
Assess and communicate localized customers' needs to District Manager.
Analyze and measure business trends to maximize sales to meet or exceed key metrics and sales goals.
Review sales goals with partners, providing consistent and timely coaching, actionable feedback, and recognition of excellence. Lead by example, being present on the sales floor during peak business hours.
Ensure adequate staffing to meet the changing business needs and payroll expenses.
Adapt to changing business needs and procedures; adjust store schedule as needed, determine payroll implications, implement operational directives, train staff on new procedures and policies, and communicate with all appropriate District, Region and Store Support Center partners.
Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations, signing and assortments adhere to all Company visual presentation guidelines. Additionally, ensure all store partners are educated/trained on these guidelines.
Lead and coach associates in building customer engagement through the Boot Barn Credit Card and B Rewarded Loyalty Programs. Provide accountability for achieving individual and team goals.
Partner with District Manager to plan and execute successful experiential volume driving events, including outreach to the local community/market.
Ensure the store leadership team understands and embraces their specific roles per the store's specific leadership matrix.
Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures.
Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance.
Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures and practices.
Additional duties as assigned by Store Manager, District Manager or Store Support Center partners.
Key Holder (Part Time)
Bootbarn Inc. job in Zanesville, OH
Our Key Holders engage with customers, create an exceptional in-store experience and provide leadership and support to store partners. They embody Boot Barn's Mission, Vision and Values in their words and actions while demonstrating selling and service expertise, product knowledge, visual merchandising presentation skills and strong point-of-sale proficiency. Additionally, Key Holders partner with the leadership team in driving activity to exceed store sales goals, help with team development and assist with store operational procedures as assigned.
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit -- one handshake at a time.
KEY HOLDER DUTIES
Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the customer.
Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add-ons and customer information capture rates.
Be informed and understand current merchandise promotions and advertisements.
Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.
Assist with processing merchandise as well as monitoring and replenishing floor stock.
Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures.
Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices.
Perform any other duties that may be assigned by management.
Demonstrate high level of quality work, attendance and appearance.
Retail Inventory Control Specialist
Bootbarn Inc. job in Zanesville, OH
Our Retail Inventory Control Specialist (RICS) is responsible for establishing and maintaining overall store inventory control. As the store's expert of all inbound and outbound inventory activity and procedures, the RICS guarantees that the sales floor is fully stocked with merchandise to promote a positive customer experience and to support our sales goal objectives. Additionally, they ensure the proper flow of merchandise to the sales floor and accuracy of inventory to support the replenishment of goods in the system, complete required documentation & system processes in a timely fashion and maintain the stock room in a clean and organized manner.
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit - one handshake at a time.
Essential Duties and Responsibilities
Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
Process all incoming/outbound inventory with accuracy.
Verify all merchandise deliveries are compliant and accurate to Company standards.
Ensure all merchandise is prepared for the selling floor and complies with all company ticketing and signage guidelines.
Place EAS tags on merchandise before moving it to the sales floor in accordance with Loss Prevention guidelines.
Ensure the timely and accurate input for all freight information through the appropriate systems.
Execute all RTVs, orders, transfers, re-tickets or mark downs efficiently and timely to Company policies and procedures.
Educate and coach sales team on all processes and procedures that affect the customer experience throughout inventory control.
Ensure a high level of productivity through attainment of units per hour (UPH) targets.
Maintain a neat and orderly stock room that is compliant with all Company/State guidelines.
Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
Performs any other duties that may be assigned by management.
Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance.
Store Manager
Bootbarn, Inc. job in Saint Clairsville, OH
The Store Manager is a champion and model of Boot Barn's Mission, Vision and Values. They are a business driver who demonstrates the highest level of leadership in support of exceptional customer service and attainment of store sales goals, a builder of strong teams and culture that encourages partner engagement and regular development of store partners, and a retail expert who sets the standard for operational excellence in all areas. The Store Manager will partner with District & Regional Leadership, Human Resources, and Store Support Center in pursuit of year-over-year increases, a best-in-class customer experience, ensuring profitability of the business through optimized staffing, shrink reduction and general expense management.
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit -- one handshake at a time.
STORE MANAGER DUTIES
* Lead store partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships.
* Implement and uphold an environment of continuous learning by exhibiting expert-level product knowledge across all categories and developing a training plan for each store partner to achieve full competency in all product categories such as western boots, work boots, denim, hats and add-ons.
* Assess and communicate localized customers' needs to District Manager.
* Analyze and measure business trends to maximize sales to meet or exceed key metrics and sales goals.
* Review sales goals with partners, providing consistent and timely coaching, actionable feedback, and recognition of excellence. Lead by example, being present on the sales floor during peak business hours.
* Ensure adequate staffing to meet the changing business needs and payroll expenses.
* Adapt to changing business needs and procedures; adjust store schedule as needed, determine payroll implications, implement operational directives, train staff on new procedures and policies, and communicate with all appropriate District, Region and Store Support Center partners.
* Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations, signing and assortments adhere to all Company visual presentation guidelines. Additionally, ensure all store partners are educated/trained on these guidelines.
* Lead and coach associates in building customer engagement through the Boot Barn Credit Card and B Rewarded Loyalty Programs. Provide accountability for achieving individual and team goals.
* Partner with District Manager to plan and execute successful experiential volume driving events, including outreach to the local community/market.
* Ensure the store leadership team understands and embraces their specific roles per the store's specific leadership matrix.
* Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures.
* Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance.
* Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures and practices.
* Additional duties as assigned by Store Manager, District Manager or Store Support Center partners.
QUALIFICATIONS
* Associate's Degree and/or 2 to 4 years of experience in retail store management
* Experience managing direct reports and leading teams in a selling environment.
* Strong organizational and time management skills with the ability to manage multiple priorities.
* Strong communication, customer service, time management and organizational skills.
* Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
* Flexibility with scheduling and willing to work extended hours when necessary.
* Up to 15% travel to support local stores, as needed.
COMPETENCIES
* Customer Centric/Sales Driven -- Assesses customer experience within the store and promotes a culture of customer engagement. Is attentive to customers and understands their needs, offers products that are aligned with the consumers' expectations. Continually searches for ways to improve customer service.
* Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
* Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.
* Humble Leadership - Ensures that the needs of store partners and customers are met. Provides team with encouragement and motivation, timely coaching and feedback, and opportunities for continued development and advancement. Exhibits a calm confidence without ego and sets the standards of service and building community.
* Expert Knowledge - Exhibits experience and expertise in all aspects of the business: industry and sales acumen, products and fit, and the local and Western community.
PARTNER BENEFITS & ADDITIONAL COMPENSATION OPPORTUNITIES
* Competitive salary* plus selling incentives (SPIFFS) and monthly store sales bonus opportunity.
* Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
* Paid Time Off plan for year-round Boot Barn Partners.
* Medical, Dental, Vision and Life Insurance.
* 401(k) plan with generous company matching.
* Flexible schedules and work/life balance.
* Opportunities for growth at every level -- we are opening 50+ new stores each year.
* Compensation varies based on geography, skills, experience, and tenure
For eligible Boot Barn Partners
PHYSICAL DEMANDS & WORK ENVIRONMENT
In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.
* Standing, walking and squatting more than fifty percent of the work shift.
* Bending, stooping, kneeling and squatting occasionally throughout scheduled shifts.
* Ability to use a ladder and/or step stool occasionally.
* Required to lift, move and carry up to 40 pounds.
* Ability to read, count and write to accurately complete all documentation and reports.
* Must be able to see, hear and speak in order to communicate with partners and customers.
* Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
* Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.
[ ] Sedentary: Limited activity, no lifting, limited walking
[ ] Light: Office work, some lifting, bending, stooping or kneeling, walking
[ X ] Moderate: Mostly standing, walking, bending, frequent lifting
[ ] Arduous: Heavy lifting, bending, crawling, climbing
In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.
* The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
* Noise levels are considered moderate.
Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.
Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and partners without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.
Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at **************, Option 4.