Benefit Specialist jobs at Boston Health Care for the Homeless Program

The ECMO Specialist is enrolled and actively participating in the department's ECMO Training Program. This role is responsible for developing and maintaining the skills necessary to proficiently and safely establish, manage, and control extracorporeal membrane oxygenation (ECMO) technology and assist with associated procedures in acutely ill patients of all ages in critical care settings. The specialist will learn to troubleshoot devices and associated equipment under the supervision of experienced ECMO personnel, provide ongoing care through surveillance of clinical and physiologic parameters, adjust ECLS devices as needed, administer and document blood products and medications in accordance with hospital standards, provide airway and ventilator management, and perform the full scope of practice of a Respiratory Therapist II. Schedule: 36 hours per week, rotating day/night shifts, every third weekend. **This position is eligible for full time benefits $20,000 sign-on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years) Key Responsibilities: Assemble, prepare, and maintain extracorporeal circuits and associated equipment with assistance. Assist in priming extracorporeal circuits and preparing systems for clinical application. Assist with cannulation procedures. Assist in establishing extracorporeal support; monitor patient response, provide routine assessments, circuit evaluations, patient monitoring, and anticoagulation management. Assist with ECMO circuit interventions, weaning procedures, and transports. Administer blood products per hospital standards. Interact and communicate with caregivers, nursing, surgical and medical teams, patients, and family members. Maintain relevant clinical documentation in the patient's electronic health record. Participate in professional development, simulation, and continuing education. Attend ECMO Team meetings and M&M conferences on a regular basis. Minimum Qualifications Education: Required: Associate's Degree in Respiratory Therapy Preferred: Bachelor's Degree Experience: Required: A minimum of one year of experience as a BCH Respiratory Therapist with eligibility for promotion to RT II, or one year of external ECMO experience Preferred: None specified Licensure / Certifications: Required: Current Massachusetts license as a Respiratory Therapist Required: Current credential by the National Board of Respiratory Care as a Registered Respiratory Therapist (RRT); Neonatal Pediatric Specialist (NPS) credential must be obtained within 6 months of entry into the role Preferred: None specified The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Administers the System's benefits programs ensuring accurate and timely processing of all information. Provides advisory and consultative services. Responsible for the daily processes to analyze, present, communicate and interpret the employee benefit plans including retirement, health and welfare plans and executive benefits. Position: Benefits Specialist Department: Human Resources Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: * Maintains current knowledge of benefit plans, rules and regulations for health & welfare and retirement plans * Ensures all benefits programs comply with current federal, state, and local regulations and codes, including ACA, HIPAA, COBRA, ERISA, etc. and new regulations, as issued * Assists in the review and renewal of benefit plans. * Reviews and suggests plan alternatives. * Provides feedback on vendor competence and expected service levels * Assists in creating benefit communication materials such as plan descriptions, newsletter content, group emails, flyers and presentations * Processes benefit events, such as qualifying life event transactions in benefit administration system * Provides direct customer services to employees, troubleshoots problems, works with internal and external partners to resolve complex employee issues * Assists with the preparation and distribution of 5500 reports, summary annual reports, summaries of material modifications, ACA reporting and other compliance activities, as necessary * Assists with the preparation, analysis, presentations and interpretation of data for benefit audits, reports, rate and benefit changes, as well as special projects * Organizes and coordinates onsite employee benefit events such as fairs, seminars, and 1:1 employee sessions * Conducts new employee benefits presentations at onsite orientations and tabling events * Reviews and audits benefit invoices for accuracy, tracks status to confirm payment, works with vendors and finance to correct identified issues and document monthly variances to budget Performs other duties as assigned or as necessary. JOB REQUIREMENTS EDUCATION: Bachelor's Degree in Human Resources Management or Business Administration or equivalent combination of education and experience CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: CEBS a plus EXPERIENCE: 3-5 years of benefits administration experience required KNOWLEDGE, SKILLS & ABILITIES (KSA): * Excellent interpersonal skills to provide personalized customer service; ability to explain complicated information in a comprehensible manner. * Demonstrated ability to resolve conflict and develop practical solutions. * Excellent organizational skills, including the ability to multi-task projects with day to day responsibilities, prioritize essential tasks and the ability to manage time effectively. * Proficiency with MS Word, Excel and PowerPoint and HR Information Systems are required. * Knowledge of Payroll Systems and HRIS (Workday) highly preferred. Compensation Range: $58,000.00- $84,000.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Full-time Description The Leave Coordinator oversees and administers leave requests and accommodations requiring specialized attention, particularly those arising under the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), state and local leave laws, and salary continuance or long-term disability plans. As a member of our Benefits team, your job would involve: Communicating with staff members regarding their needs for leave and/or modified work schedules. Ensuring staff members are aware of their responsibilities and of any documentation and notice required to qualify for and to take leave Handling the leave administration process from the staff member's initial notice of the need for leave to the return to work. This includes working as a liaison with staff members and the FMLA, salary continuance, and long-term disability carriers. Gathering and completing all company required paperwork needed by the carriers. Tracking all intermittent and reduced schedule leave use Maintaining reasonable communication with staff members on leave to facilitate smooth and timely return to work; relaying communication between staff members and their managers during leave within reason Advising managers and staff members on the interaction of leave laws with paid time off, workers compensation, salary continuance, and long-term disability benefits Overseeing the return-to-work process (fitness for duty certification) for staff members returning from extended FMLA, workers compensation, or other leave(s) Facilitating other leave requests, which may include accommodation requests under the ADA Administering the other company time-off programs as assigned in accordance with internal policy and applicable laws Drafting and/or recommending revisions to company leave policies to ensure compliance with federal, state, and local laws and regulations Coordinating leave pay with internal Payroll group Maintaining complete and accurate records of leave and accommodation requests in accordance with specified legal requirements and documentation of best practice Preserving confidentiality of staff members' medical documentation and files Maintaining knowledge of all applicable leave and accommodation laws including the FMLA, ADA, and state and local laws Performing other related duties as assigned. Requirements Bachelor's or associate degree in Human Resources or related field preferred, and/or 2-3 years applicable work or military experience Two years of Human Resource/leave coordination experience is required Familiarity with Jira, Confluence or similar project management software required Proficiency in Microsoft Excel with comfort level in creating pivot tables, data visualization and working with large data sets Extensive knowledge of the leave requirements and other legal protections afforded by MA PFML, FMLA, ADA, short term disability, long term disability, worker's compensation and other state leave laws Excellent written and verbal communication skills Excellent analytical and problem-solving skills Strong organizational skills and attention to detail. Hiring salary range: $58,800 - $73,200 per year. Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law. This is a hybrid role which includes a blend of in-office and remote work as designated by the management team. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.

Administers the System's benefits programs ensuring accurate and timely processing of all information. Provides advisory and consultative services. Responsible for the daily processes to analyze, present, communicate and interpret the employee benefit plans including retirement, health and welfare plans and executive benefits. Position: Benefits Specialist Department: Human Resources Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Maintains current knowledge of benefit plans, rules and regulations for health & welfare and retirement plans Ensures all benefits programs comply with current federal, state, and local regulations and codes, including ACA, HIPAA, COBRA, ERISA, etc. and new regulations, as issued Assists in the review and renewal of benefit plans. Reviews and suggests plan alternatives. Provides feedback on vendor competence and expected service levels Assists in creating benefit communication materials such as plan descriptions, newsletter content, group emails, flyers and presentations Processes benefit events, such as qualifying life event transactions in benefit administration system Provides direct customer services to employees, troubleshoots problems, works with internal and external partners to resolve complex employee issues Assists with the preparation and distribution of 5500 reports, summary annual reports, summaries of material modifications, ACA reporting and other compliance activities, as necessary Assists with the preparation, analysis, presentations and interpretation of data for benefit audits, reports, rate and benefit changes, as well as special projects Organizes and coordinates onsite employee benefit events such as fairs, seminars, and 1:1 employee sessions Conducts new employee benefits presentations at onsite orientations and tabling events Reviews and audits benefit invoices for accuracy, tracks status to confirm payment, works with vendors and finance to correct identified issues and document monthly variances to budget Performs other duties as assigned or as necessary. JOB REQUIREMENTS EDUCATION: Bachelor's Degree in Human Resources Management or Business Administration or equivalent combination of education and experience CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: CEBS a plus EXPERIENCE: 3-5 years of benefits administration experience required KNOWLEDGE, SKILLS & ABILITIES (KSA): Excellent interpersonal skills to provide personalized customer service; ability to explain complicated information in a comprehensible manner. Demonstrated ability to resolve conflict and develop practical solutions. Excellent organizational skills, including the ability to multi-task projects with day to day responsibilities, prioritize essential tasks and the ability to manage time effectively. Proficiency with MS Word, Excel and PowerPoint and HR Information Systems are required. Knowledge of Payroll Systems and HRIS (Workday) highly preferred. Compensation Range: $58,000.00- $84,000.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

* Troubleshoot and evaluate work product of staff, make recommendations to management and assists with implementing changes. * Participate with management in strategizing for Process Improvement initiatives to improve cash flow. * Attend and participate in management meetings. * Assists management on special organizational projects for CCHC. * Provide input and feedback for employee evaluations. * Work collaboratively with Patient Access Managers, Scheduling Managers, Business Office Managers, Vendors and Customers across the enterprise to ensure that Registrars and Schedulers are fully capable of using technology to properly register our patients. * Assists with review of financial clearance and registration procedures and ensure effective communication with physician practices, patients and internal departments. * Work with department managers to continuously identify and correct issues identified by reporting. * Assist Patient Access Managers with Quality Control assessments of their staff related to eligibility and pre-registration errors. * Verifying insurance eligibility using available technologies, payer websites, or by phone contact with third party payers. Working in accordance with required State and Federal regulations and CCHC policies. * Contact patients as needed to gather demographic and insurance information, and updates patient information within the EMR as necessary. * Ensure correct insurance company name, address, plan, and filing order are recorded in the patient accounting system. * Processes outgoing referrals to specialists outlined by the patient's insurance plans in a timely manner. * Utilize payer websites and/or Epic/Experian to process, obtain and verify insurance referrals. * Utilizing the incoming referral work queue will request, obtain and link insurance referral authorizations to upcoming specialty appointments as outlined by the patient's insurance plan in a timely manner. * Track, document and communicate the status of referrals as they move through the referral process, ensuring proper follow-up, documentation and communication when the referral has been completed. * Maintain core competency and current knowledge of regulatory payer authorization and eligibility requirements. * Obtain and verify authorizations to ensure payment for services provide through CCHC. * Work accounts in assigned work queues to resolve billing errors and edits to ensure all claims are filed in a timely manner. * Follow-up and work registration/authorization claim denial work queues to identify and take the appropriate action to fix errors for claim resubmission to payers. * Maintain close coordination with Practice Managers, Clinical/Front End staff, and Physicians to advise of any changes or updates to insurance payer requirements. * Responds to all practice inquiries and questions about insurances, referrals, and authorizations. * Meets and maintains daily productivity and quality standards established in departmental policies. * Assists the department, work unit and/or fellow staff members by cross-covering for absences, participating in special projects, and attending ongoing training sessions, etc. * Attends and participates in educational programs, in-service meetings, workshops, and other activities as related to job knowledge and state guidelines. * Ability to work with minimum supervision and in a team environment. * Performs other job-related duties and assignments as requested/directed. * Demonstrates the ability to adjust to unexpected changes to assure all responsibilities/duties are met during absences or increases in work volume. * Associate Degree strongly preferred, High School diploma or GED required * Minimum of one (1) year experience in a large hospital's Revenue Cycle Department with an emphasis on Patient Access and or Scheduling is strongly desired. * Experience with large hospital information systems is required, preferably Epic and/or Siemens is preferred. * Excellent interpersonal, problem solving and critical thinking skills * Excellent PC skills with a strong emphasis on the Outlook suite of products * Excellent verbal and written communication skills are required. * Medical Terminology knowledge preferred * Experience utilizing insurance payer websites preferred.

Associate Degree strongly preferred, High School diploma or GED required Minimum of one (1) year experience in a large hospital's Revenue Cycle Department with an emphasis on Patient Access and or Scheduling is strongly desired. Experience with large hospital information systems is required, preferably Epic and/or Siemens is preferred. Excellent interpersonal, problem solving and critical thinking skills Excellent PC skills with a strong emphasis on the Outlook suite of products Excellent verbal and written communication skills are required. Medical Terminology knowledge preferred Experience utilizing insurance payer websites preferred. Troubleshoot and evaluate work product of staff, make recommendations to management and assists with implementing changes. Participate with management in strategizing for Process Improvement initiatives to improve cash flow. Attend and participate in management meetings. Assists management on special organizational projects for CCHC. Provide input and feedback for employee evaluations. Work collaboratively with Patient Access Managers, Scheduling Managers, Business Office Managers, Vendors and Customers across the enterprise to ensure that Registrars and Schedulers are fully capable of using technology to properly register our patients. Assists with review of financial clearance and registration procedures and ensure effective communication with physician practices, patients and internal departments. Work with department managers to continuously identify and correct issues identified by reporting. Assist Patient Access Managers with Quality Control assessments of their staff related to eligibility and pre-registration errors. Verifying insurance eligibility using available technologies, payer websites, or by phone contact with third party payers. Working in accordance with required State and Federal regulations and CCHC policies. Contact patients as needed to gather demographic and insurance information, and updates patient information within the EMR as necessary. Ensure correct insurance company name, address, plan, and filing order are recorded in the patient accounting system. Processes outgoing referrals to specialists outlined by the patient's insurance plans in a timely manner. Utilize payer websites and/or Epic/Experian to process, obtain and verify insurance referrals. Utilizing the incoming referral work queue will request, obtain and link insurance referral authorizations to upcoming specialty appointments as outlined by the patient's insurance plan in a timely manner. Track, document and communicate the status of referrals as they move through the referral process, ensuring proper follow-up, documentation and communication when the referral has been completed. Maintain core competency and current knowledge of regulatory payer authorization and eligibility requirements. Obtain and verify authorizations to ensure payment for services provide through CCHC. Work accounts in assigned work queues to resolve billing errors and edits to ensure all claims are filed in a timely manner. Follow-up and work registration/authorization claim denial work queues to identify and take the appropriate action to fix errors for claim resubmission to payers. Maintain close coordination with Practice Managers, Clinical/Front End staff, and Physicians to advise of any changes or updates to insurance payer requirements. Responds to all practice inquiries and questions about insurances, referrals, and authorizations. Meets and maintains daily productivity and quality standards established in departmental policies. Assists the department, work unit and/or fellow staff members by cross-covering for absences, participating in special projects, and attending ongoing training sessions, etc. Attends and participates in educational programs, in-service meetings, workshops, and other activities as related to job knowledge and state guidelines. Ability to work with minimum supervision and in a team environment. Performs other job-related duties and assignments as requested/directed. Demonstrates the ability to adjust to unexpected changes to assure all responsibilities/duties are met during absences or increases in work volume.

Based in the heart of downtown Lowell, Lowell Community Health Center is currently hiring for a Khmer-Speaking Patient Benefits Specialist within its Patient Service Center. With nearly 400 employees, the Health Center has expanded and relocated to a new state-of-the-art facility as of January 2013. The Health Center is a diverse, community-based health care agency. Lowell Community Health Center programs have been recognized as national models. The Health Center was also named one of the top five health centers in the nation for excellence in cultural competency. The Health Center's employees speak 28 different languages and over 80 staff are trained in medical interpreting.The Health Center accepts most private insurances along with Mass Health, Medicare, Commonwealth Care and Commonwealth Choice health plans. No patient will be denied health care services because of inability to pay. In 2012, the Health Center served over 155,000 patients. Job Description Click here to Apply Faster: *************************************** The Patient Benefits Specialist is responsible for verifying and collecting accurate and timely insurance information for patients. Will interact with the patient via telephone to finalize and document information regarding insurance coverage. Additionally, will educate and inform patients about their responsibilities including copays, coordination of benefits and the enrollment process. Works closely with Registration, Health Benefits and Patient Accounts to ensure all required information is gathered accordingly. MAJOR RESPONSIBILITIES Accurately performs all functions related to insurance eligibility by calling and interviewing patients, verifying eligibility and providing information on next steps Enter and/or update all insurance information collected into the EClinical Works in a timely manner and with a high degree of accuracy. Navigate through multiple systems to input and retrieve eligibility information, asses and notate eligibility information pertinent to patient appointments Contact patients whose insurances are inactive with advance notice to gather insurance information Provide information about health insurance and financial assistance program options including sliding fee scale. Verify effective date and benefit information including primary care provider site, co-pays, and outstanding balances. Work closely with the Registration and Health Benefits department to act upon and resolve any issues involving patient's who are uninsured or underinsured. Address eligibility alerts and electronic actions as corrections to patient accounts Provide patients with courteous, friendly, fast and efficient service s. Maintains current knowledge of Registration and Health Benefits processes and system changes Act as an administrative resource to the health center when problems or questions with eligibility arise. Track, compile data and prepare reports on a monthly basis Where needed, provide cross -coverage and back-up staffing support to other functions of the Patient Service Center, including Registration and Health Benefits Qualifications Bilingual in English and Khmer required. High school diploma or equivalent, minimum of three year's experience in a customer service related position, preferably in a health care setting. Knowledge of Health Care system and Insurance Eligibility is a plus. Working knowledge of Excel and compiling reports preferred. Data entry, computer and phone skills are required. Experience working with diverse communities and understanding of multi-cultural beliefs, practices and cultures is a plus. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Must be able to work independently and be a team player; possess good written and verbal communication skills as well interpersonal skills. Must be detail oriented and have the ability to multi-task. Must have Excellent Customer Service skills. Additional Information Lowell Community Health Center is an Equal Opportunity Employer. We are proud not only of being one of Lowell's largest primary care providers, but of our history serving the community. For over 40 years, Lowell Community Health Center has been offering quality, caring, and culturally appropriate health care services to the people of Greater Lowell, Massachusetts.

Site: Mass General Brigham Health Plan Holding Company, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary This role supports the accurate and effective implementation of benefits across all products. It's primarily responsible for benefit configuration and ensuring the configuration aligns with business requirements. Acting as a subject matter expert, the incumbent will work on projects, committees, and workgroups to contribute to business discussions and developments. Essential Functions -Evaluate benefit configuration in collaboration with IT Configuration and Claims staff, ensuring that benefit configuration aligns with the approved business requirements and plan materials. -Contribute to business discussions regarding benefit coverage and configuration, drawing on claims experience, knowledge of regulatory requirements, industry standards regarding coding and billing, and payer benchmarking for ad hoc and system-wide decisions. -Represent Benefits Administration as a subject matter expert on corporate projects, committees, or workgroups. -Provide technical business summaries on selected benefit topics in support of work required to develop and maintain benefits as required for specific program and plan requirements. -Provide research and benchmarking on services and items represented by new codes as released quarterly, leading the code load process, including the presentation at the Benefit & Coding Committee and business requirements submission to IT Configuration. -Contribute to benefit property development or modification in the integrated care administrative transaction system by coordinating business requirements with configuration requirements. Qualifications Education Associate's degree required Experience At least 3-5 years of experience in a related role required At least 3-5 years of experience in valuing the impact of benefit coverage decisions with the support of analytics required Knowledge, Skills, and Abilities Strong knowledge of ICD-10, CPT, and HCPCS coding systems, as well as insurance verification and authorization processes. Familiarity with healthcare revenue cycle management, including claims processing, denial management, and reimbursement methodologies. Excellent analytical, organizational, and problem-solving skills, with a strong attention to detail. Effective communication and interpersonal skills, with the ability to work collaboratively with various teams. Ability to stay current with changes in coding standards, payer requirements, and healthcare regulations. Additional Job Details (if applicable) Working Conditions This is a remote role that can be done from most US states This role is 40 hours/week with five 8-hour days, with a typical schedule of 8:30 am to 4:30 pm Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Gastro Health is seeking a full-time Authorization and Benefits Coordinator to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time off Rapidly growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: · Prioritize requests and obtain authorizations at minimum one week prior to scheduled date of service · The ability to manage and follow through with last minute requests · Reviews and works denials of any prior auths · Sets up peer to peer reviews with providers, if needed · Stays informed of insurance requirements and industry related news/policy changes regarding prior authorizations · Updates patient accounts with the correct insurance information, if changes occur · Responds to questions from patients in a courteous and timely manner · Completes assigned tasks in a timely manner · Communicates in a professional manner with staff in medical offices, insurance companies and co-workers · Perform other duties as may be assigned cheerfully and willingly · Follow established corporate and department-specific policies and procedures · Must be committed to the protection of confidential information, records and/or reports Minimum Requirements · Minimum education requirement is high school diploma or GED · Minimum of 2 years experience in healthcare insurance area · Attention to detail and organizational skills is a must · Proficient in use of the following computer software: Insurance websites, Microsoft office, EMR · The ability to keep up with a busy office environment · Proficient in use of English language both in written and verbal communication We offer a comprehensive benefits package to our eligible employees: Medical Dental Vision Spending Accounts Life / AD&D Disability Accident Critical Illness Hospital Indemnity Legal Identity Theft Pet 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more? Click here to learn more about the location. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!

Job Title: Senior Benefits Analyst (North America Health & Welfare, and Global Programs) The Senior Benefits Analyst is a key team member within the Total Rewards Center of Excellence, responsible for managing and administering benefits programs across the North America region and global programs. This position provides operational support to the Total Rewards team, specializing in U.S. Health and Welfare plans, and global programs. The Senior Benefits Analyst collaborates closely with employees, HR team members, and external vendors to ensure effective delivery and compliance of benefits programs. Responsibilities: Leverage expertise as a skilled data analyst to deliver complex cost modeling, audits, and reconciliations in support of global benefits programs. Administer health and welfare plans across the North America region, including medical, dental, vision, life insurance, and disability. Administer global programs including wellbeing, tuition reimbursement, employee assistance programs (EAP), global time off and minimums. Manage relationships with benefits vendors and third-party administrators to ensure effective plan operations, resolve service issues, and support ongoing program delivery. Monitor leave of absence programs and time-off policies, including vacation, sick leave, and other region-specific entitlements, ensuring compliance with local regulations and coordination with global standards. Coordinate employee life event transactions related to benefits enrollments, terminations, and changes ensuring accuracy and compliance with applicable laws and internal policies. Collaborate with HR Technology and Global Payroll teams to ensure seamless integration of benefits information and accurate payroll deductions. Conduct regular audits and data reconciliation across HRIS, payroll, and vendor systems to maintain data integrity and identify process improvements. Support the creation, tracking, and budgeting of purchase orders in coordination with HR Shared Services, Finance, and Procurement to ensure timely invoice payment. Develop and maintain current documentation for benefits processes and evaluate for workflow improvements that drive efficiency. Support the development, implementation, and enhancement of benefit programs and policies, including configuration and maintenance of HRIS functionality. Maintain up-to-date Benefits Summaries and company intranet pages to ensure accurate and accessible employee resources. Draft and distribute employee communications; support execution of benefits-related events such as open enrollment and educational webinars. Conduct analysis of internal and market data to guide benefit plan design, identify cost-saving opportunities, support benchmarking efforts, and complete benefit surveys. Manage reporting, filings, and other activities required to maintain compliance with U.S. federal and state regulations (e.g., ERISA, ACA, HIPAA, COBRA, FMLA) and international health, welfare, and retirement plan requirements. Perform other duties as required. Education and Experience Minimum Requirements: Bachelor's degree; Degree in human resources, Business Administration, or a related field preferred. Minimum 5 years of experience in Benefits Administration or a related HR function. Strong knowledge of U.S. benefit plan designs and regulations, including ERISA, HIPAA, ACA, and COBRA. Proficiency in HRIS systems and Microsoft Office Suite, especially Excel. Excellent verbal and written communication skills; able to engage effectively across all levels of the organization. Proven ability to handle sensitive information with discretion and maintain confidentiality. Strong analytical, problem-solving, and organizational skills; detail-oriented with the ability to manage multiple priorities. Preferred Skills and Competencies: Experience with Workday is preferred. Background in MedTech and/or manufacturing industries is a plus. Experience in implementing Total Rewards programs. Experience with benefit program audits and regulatory reporting. Demonstrates flexibility, resilience, and adaptability in a fast-paced environment. Physical Requirements: Periodic travel may be required to other Insulet offices for human resources on-site meetings, benefits events, or training. NOTE: This position is eligible for hybrid working arrangements and requires on-site work from an Insulet office. #LI-Hybrid Additional Information: The US base salary range for this full-time position is $90,675.00 - $136,012.50. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com. We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. (Know Your Rights)

Based in the heart of downtown Lowell, Lowell Community Health Center is growing and currently looking to hire talented clinical and administrative healthcare professionals. The Health Center is a diverse, community-based health care organization with non-profit 501(c)(3) status. Lowell Community Health Center programs have been recognized as national models. The Health Center was also named one of the top five health centers in the nation for excellence in cultural competency. Having expanding and relocated to a new state-of-the-art facility as of January 2013, the Health Center has over 350 employees and over 62% of staff are bilingual. Job Description Click here to APPLY FASTER: *************************************** The Health Benefits Advisor serves as the Health Center's primary contact for patient needs such as assisting patients in completing MassHealth and Health Insurance Assistance Program applications; providing information to insured, underinsured and uninsured individuals about coverage and about alternate financing and other financial assistance programs that may be available; and acting as an administrative resource to the health center and or billing staff when problems or questions with eligibility arise. Responsibilities include, but are not limited to: Screen and assist patients in applying for MassHealth, Commonwealth Care, Children's Medical Security Plan, Healthy Start, Health Safety Net and other applicable services to arrange needed coverage for medical services, via the Virtual Gateway system. Educate and inform patients about their responsibilities, the re-determination process and the importance of maintaining medical coverage. Conduct follow-up with patients to ensure that the process is complete and assist patients with enrolling into the Primary Care Clinician Plan (PCC) or a Managed Care Organization (MCO) health plan. Verify patient information and respond to patient requests. Maintain financial information and handle telephone inquiries regarding account balances while working closely with the billing department Attend department meetings and trainings as needed to maintain current knowledge of registration processes, health center systems and changes Work closely with the MassHealth Enrollment Centers as well as the local hospitals. Track and complete reports as needed Maintains current knowledge of registration processes, health center systems and changes. Where needed, provide cross -coverage and back-up staffing support to other functions of the Patient Service Center, including Health Benefits, Greeters and Registration services. Work Schedule is as Follows: Monday - Thursdays: 9:00am-3:30pm Qualifications High school diploma or equivalent, previous experience in a medical administrative or related position. Must have effective communication skills both verbally and written. Data entry, computer and phone skills are required. Knowledge of Health Care system and health insurance eligibility is required. Applicants who are Bi-Lingual in English and Arabic REQUIRED. Additional Information Lowell Community Health Center is an Equal Opportunity Employer. We are proud not only of being one of Lowell's largest primary care providers, but of our history serving the community. For over 40 years, Lowell Community Health Center has been offering quality, caring, and culturally appropriate health care services to the people of Greater Lowell, Massachusetts.

Guardian's Group Distribution Compensation team is seeking a highly motivated individual ready to further their career as a Sales Compensation Analyst! We are looking for an avid learner with a "can do" attitude who is enthusiastic about leveraging cutting-edge technology, including Varicent and Microsoft Copilot, to drive sales results through innovative incentive compensation programs. The ideal candidate will possess strong analytical, process, and interpersonal skills, and will be eager to embrace AI-powered tools to enhance accuracy, efficiency, and collaboration in their daily work. This individual will support all facets of incentive compensation administration, including processing, calculating, servicing, designing, modeling, and implementing incentive compensation for our internal Group Sales Distribution team, while integrating Microsoft Copilot to streamline workflows and provide data-driven insights. **You Will:** + Administer various Sales Incentive Compensation programs simultaneously - calculating earned incentive amounts, uploading payments to payroll, and producing corresponding reports - accurately, confidentially, and within established deadlines. + Validate payment reports for accuracy and completeness, suggesting resolution of errors or reconciliation issues and implementing remediations prior to disbursement. + Respond to all inquiries from our internal distribution customers in a timely and professional manner, enhancing customer experience through personalized and efficient communication. + Efficiently compile and manipulate data from multiple sources using advanced tools and techniques including Microsoft Copilot and Excel to produce highly accurate results with minimal guidance. + Actively engage in the design, tracking, analysis and communication of annual incentive plans and program improvements, utilizing Microsoft Copilot to generate ideas, analyzing scenarios, and enhancing documentation. + Assist in the development, review, and distribution of detailed compensation plan documents and offer letters for various incentive-based roles in partnership with HR and legal team. + Effectively manage competing priorities, delivering output within established deadlines, and quickly pivoting as dictated by business needs. + Develop and maintain detailed documentation of procedures, processes, and controls, utilizing Microsoft Copilot for drafting, standardizing, and updating documentation efficiently. + Collaborate effectively with colleagues across organizations, providing support as a Subject Matter Expert on projects involving new distribution channels, products, or enhancements + Assist in supporting adhoc projects and initiatives as needed by the business. **You Have:** + Bachelor's degree and a minimum of 4 years of equivalent work experience preferred. + A strong analytical background, including the ability to analyze compensation programs and data, identify anomalies and trends, and leverage AI-powered tools and insights. + Advanced knowledge of Microsoft Office Suite (Excel, PowerPoint) and proven proficiency in Microsoft Copilot for automating tasks, generating reports, and supporting data analysis. Visual Basic knowledge is helpful. + Experience in incentive compensation within a sales environment and/or a solid understanding of compensation design is a plus. + A self-starter mentality with the ability to work independently with minimal direction, while proactively utilizing Microsoft Copilot to enhance productivity and decision-making. + Strong organizational skills, responsiveness to deadlines, and meticulous attention to detail are critical, with the ability to leverage Microsoft Copilot's task management features. + Demonstrated ability to problem-solve and make decisions using sound judgment, supported by actionable recommendations from Microsoft Copilot. + Comfort thriving in a fast-paced, dynamic environment, with adaptability to embrace emerging technologies. + Ability to manage multiple deliverables simultaneously, effectively prioritizing tasks with the support of your leader. + Excellent verbal and written communication and presentation skills, including proficiency in using Microsoft Copilot for drafting and refining content. + A high level of confidentiality and professionalism + As part of our commitment to innovation and digital transformation, proficiency with Microsoft Copilot is a core requirement for this role. Candidates should demonstrate familiarity with Copilot's capabilities for data analysis, reporting, workflow automation, and content generation as part of their application. **Reporting Relationship:** As a Sales Compensation Analyst, you will report to our Head of Sales Compensation, Group Benefits. **Location and Work Arrangement:** + The work arrangement for this position will be classified as Mobile, requiring one day per week in a local Guardian Office. + Preferred locations include Atlanta, GA; Bethlehem, PA; Boston, MA; Chicago, IL; Holmdel, NJ; New York, NY; Plano, TX; or Stamford, CT. **Salary Range:** $59,110.00 - $88,660.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. **Our Promise** At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. **Inspire Well-Being** As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at *********************************************** . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._ **Equal Employment Opportunity** Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. **Accommodations** Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact *************. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site. **Visa Sponsorship** Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship. **Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.** Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com . Visa Sponsorship: Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.

Guardian's Group Distribution Compensation team is seeking a highly motivated individual ready to further their career as a Sales Compensation Analyst! We are looking for an avid learner with a "can do" attitude who is enthusiastic about leveraging cutting-edge technology, including Varicent and Microsoft Copilot, to drive sales results through innovative incentive compensation programs. The ideal candidate will possess strong analytical, process, and interpersonal skills, and will be eager to embrace AI-powered tools to enhance accuracy, efficiency, and collaboration in their daily work. This individual will support all facets of incentive compensation administration, including processing, calculating, servicing, designing, modeling, and implementing incentive compensation for our internal Group Sales Distribution team, while integrating Microsoft Copilot to streamline workflows and provide data-driven insights. You Will: * Administer various Sales Incentive Compensation programs simultaneously - calculating earned incentive amounts, uploading payments to payroll, and producing corresponding reports - accurately, confidentially, and within established deadlines. * Validate payment reports for accuracy and completeness, suggesting resolution of errors or reconciliation issues and implementing remediations prior to disbursement. * Respond to all inquiries from our internal distribution customers in a timely and professional manner, enhancing customer experience through personalized and efficient communication. * Efficiently compile and manipulate data from multiple sources using advanced tools and techniques including Microsoft Copilot and Excel to produce highly accurate results with minimal guidance. * Actively engage in the design, tracking, analysis and communication of annual incentive plans and program improvements, utilizing Microsoft Copilot to generate ideas, analyzing scenarios, and enhancing documentation. * Assist in the development, review, and distribution of detailed compensation plan documents and offer letters for various incentive-based roles in partnership with HR and legal team. * Effectively manage competing priorities, delivering output within established deadlines, and quickly pivoting as dictated by business needs. * Develop and maintain detailed documentation of procedures, processes, and controls, utilizing Microsoft Copilot for drafting, standardizing, and updating documentation efficiently. * Collaborate effectively with colleagues across organizations, providing support as a Subject Matter Expert on projects involving new distribution channels, products, or enhancements * Assist in supporting adhoc projects and initiatives as needed by the business. You Have: * Bachelor's degree and a minimum of 4 years of equivalent work experience preferred. * A strong analytical background, including the ability to analyze compensation programs and data, identify anomalies and trends, and leverage AI-powered tools and insights. * Advanced knowledge of Microsoft Office Suite (Excel, PowerPoint) and proven proficiency in Microsoft Copilot for automating tasks, generating reports, and supporting data analysis. Visual Basic knowledge is helpful. * Experience in incentive compensation within a sales environment and/or a solid understanding of compensation design is a plus. * A self-starter mentality with the ability to work independently with minimal direction, while proactively utilizing Microsoft Copilot to enhance productivity and decision-making. * Strong organizational skills, responsiveness to deadlines, and meticulous attention to detail are critical, with the ability to leverage Microsoft Copilot's task management features. * Demonstrated ability to problem-solve and make decisions using sound judgment, supported by actionable recommendations from Microsoft Copilot. * Comfort thriving in a fast-paced, dynamic environment, with adaptability to embrace emerging technologies. * Ability to manage multiple deliverables simultaneously, effectively prioritizing tasks with the support of your leader. * Excellent verbal and written communication and presentation skills, including proficiency in using Microsoft Copilot for drafting and refining content. * A high level of confidentiality and professionalism * As part of our commitment to innovation and digital transformation, proficiency with Microsoft Copilot is a core requirement for this role. Candidates should demonstrate familiarity with Copilot's capabilities for data analysis, reporting, workflow automation, and content generation as part of their application. Reporting Relationship: As a Sales Compensation Analyst, you will report to our Head of Sales Compensation, Group Benefits. Location and Work Arrangement: * The work arrangement for this position will be classified as Mobile, requiring one day per week in a local Guardian Office. * Preferred locations include Atlanta, GA; Bethlehem, PA; Boston, MA; Chicago, IL; Holmdel, NJ; New York, NY; Plano, TX; or Stamford, CT. Salary Range: $59,110.00 - $88,660.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Our Promise At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Inspire Well-Being As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at ************************************************ Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits. Equal Employment Opportunity Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact *************. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site. Visa Sponsorship Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship. Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

Job Description: The Health Benefits Advisor (HBA) assists patients obtain medical insurance coverage or assistance for health coverage. The HBA provides follow-up to determine and ensure enrollment within the health center and during outreach services. Experience Required: Two to four years of experience in human services or healthcare role required. Demonstrated knowledge of current health care reform regulations and processes, including experience with Virtual Gateway strongly preferred. Familiarity with managed care plans preferred. Position requires strong customer service and prioritization skills. Educational Requirements: High school/GED diploma required. Post-high school training required. BS/BA preferred. Skills and Experience: Required: Bilingual in English and one of the languages to serve the patient population. Demonstrated clerical and computer skills required. Must have adequate reading and writing skills in both languages. Reporting Relationship: Reports to the Supervisor of Health Benefits & Registration EOE Monday - Friday; 8:30am-5:00pm.

The Health Benefits Advisor (HBA) assists patients obtain medical insurance coverage or assistance for health coverage. The HBA provides follow-up to determine and ensure enrollment within the health center and during outreach services. Experience Required: Two to four years of experience in human services or healthcare role required. Demonstrated knowledge of current health care reform regulations and processes, including experience with Virtual Gateway strongly preferred. Familiarity with managed care plans preferred. Position requires strong customer service and prioritization skills. Educational Requirements: High school/GED diploma required. Post-high school training required. BS/BA preferred. Skills and Experience: Required: Bilingual in English and one of the languages to serve the patient population. Demonstrated clerical and computer skills required. Must have adequate reading and writing skills in both languages. Reporting Relationship: Reports to the Supervisor of Health Benefits & Registration EOE Monday - Friday; 8:30am-5:00pm.

The Health Benefits Advisor (HBA) assists patients obtain medical insurance coverage or assistance for health coverage. The HBA provides follow-up to determine and ensure enrollment within the health center and during outreach services. Experience Required: Two to four years of experience in human services or healthcare role required. Demonstrated knowledge of current health care reform regulations and processes, including experience with Virtual Gateway strongly preferred. Familiarity with managed care plans preferred. Position requires strong customer service and prioritization skills. Educational Requirements: High school/GED diploma required. Post-high school training required. BS/BA preferred. Skills and Experience: Required: Bilingual in English and one of the languages to serve the patient population. Demonstrated clerical and computer skills required. Must have adequate reading and writing skills in both languages. Reporting Relationship: Reports to the Supervisor of Health Benefits & Registration EOE Monday - Friday; 8:30am-5:00pm.

Job Description $17.00-$19.00/Hour *Please note that your first 90-Day's will include training sessions in Worcester & Milford* *All Pay Rates are subject to Experience, License or Certification and Location* Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford and the surrounding communities. We are a thriving and growing organization, and our team is expanding across sites to support this growth. We are currently hiring a Health Benefits Advisor based in Framingham. This position will provide education and enrollment opportunities for patients and community residents who lack access to healthcare and health insurance. This position will work predominantly internally and in the field through collaborations with local community-based organizations throughout Milford, Framingham, Worcester and surrounding towns. As an employer of choice, our inclusive workplace environment fosters teamwork, accountability and respect and supports the growth and development of each employee. We are an equal opportunity employer and embrace the richness of the diversity of our staff and community. You are a good fit for our team if you're passionate about helping people live healthier lives and enjoy working in a supportive, team-based environment. Please note: While this position is based in Framingham, candidates should expect occasional cross-site coverage in Milford, Worcester, or other nearby locations-particularly to support planned time off (vacation) or unplanned staff absences (e.g., sick time). Setting these expectations upfront helps ensure smooth operations and continuity of service across our sites. Essential Functions Verify patient identity and demographic information according to Health Center procedures. Provide consent forms and information about Health Center programs, services, patient rights, and hours of operation. Complete Massachusetts state Navigator training within the first three months of employment. Assist patients with applications for MassHealth, ConnectorCare, Qualified Health Plans, Children's Medical Security Plan, Health Safety Net, and other relevant programs. Educate patients on their health coverage, plan choices, redeterminations, and the importance of maintaining insurance. Submit necessary documentation electronically or by fax in a timely manner and follow up as needed. Provide outreach and enrollment support in collaboration with local organizations and at community events. Maintain readiness for outreach activities, ensuring necessary equipment and materials are available and operational. Education and Experience Prior customer service or client-facing experience strongly preferred. Strong communication skills; able to work with individuals of diverse backgrounds and educational levels. Bilingual in English and Spanish or English and Portuguese strongly preferred. Must have a valid driver's license and dependable vehicle. Benefits Competitive salary based on related experience Medical insurance starts on first day of employment. Health center pays 80% of medical insurance premiums. Includes coverage for same-sex domestic partners and gender affirming care. Generous time off packages Dental and Vision insurance 403b Retirement Plan with employer match Flexible Spending Accounts Employee Assistance Program Powered by JazzHR nJl2ZWi6UZ

$17.00-$19.00/Hour *Please note that your first 90-Day's will include training sessions in Worcester & Milford* *All Pay Rates are subject to Experience, License or Certification and Location* Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford and the surrounding communities. We are a thriving and growing organization, and our team is expanding across sites to support this growth. We are currently hiring a Health Benefits Advisor based in Framingham. This position will provide education and enrollment opportunities for patients and community residents who lack access to healthcare and health insurance. This position will work predominantly internally and in the field through collaborations with local community-based organizations throughout Milford, Framingham, Worcester and surrounding towns. As an employer of choice, our inclusive workplace environment fosters teamwork, accountability and respect and supports the growth and development of each employee. We are an equal opportunity employer and embrace the richness of the diversity of our staff and community. You are a good fit for our team if you're passionate about helping people live healthier lives and enjoy working in a supportive, team-based environment. Please note: While this position is based in Framingham, candidates should expect occasional cross-site coverage in Milford, Worcester, or other nearby locations-particularly to support planned time off (vacation) or unplanned staff absences (e.g., sick time). Setting these expectations upfront helps ensure smooth operations and continuity of service across our sites. Essential Functions Verify patient identity and demographic information according to Health Center procedures. Provide consent forms and information about Health Center programs, services, patient rights, and hours of operation. Complete Massachusetts state Navigator training within the first three months of employment. Assist patients with applications for MassHealth, ConnectorCare, Qualified Health Plans, Children's Medical Security Plan, Health Safety Net, and other relevant programs. Educate patients on their health coverage, plan choices, redeterminations, and the importance of maintaining insurance. Submit necessary documentation electronically or by fax in a timely manner and follow up as needed. Provide outreach and enrollment support in collaboration with local organizations and at community events. Maintain readiness for outreach activities, ensuring necessary equipment and materials are available and operational. Education and Experience Prior customer service or client-facing experience strongly preferred. Strong communication skills; able to work with individuals of diverse backgrounds and educational levels. Bilingual in English and Spanish or English and Portuguese strongly preferred. Must have a valid driver's license and dependable vehicle. Benefits Competitive salary based on related experience Medical insurance starts on first day of employment. Health center pays 80% of medical insurance premiums. Includes coverage for same-sex domestic partners and gender affirming care. Generous time off packages Dental and Vision insurance 403b Retirement Plan with employer match Flexible Spending Accounts Employee Assistance Program

The ECMO Specialist is enrolled and actively participating in the department's ECMO Training Program. This role is responsible for developing and maintaining the skills necessary to proficiently and safely establish, manage, and control extracorporeal membrane oxygenation (ECMO) technology and assist with associated procedures in acutely ill patients of all ages in critical care settings. The specialist will learn to troubleshoot devices and associated equipment under the supervision of experienced ECMO personnel, provide ongoing care through surveillance of clinical and physiologic parameters, adjust ECLS devices as needed, administer and document blood products and medications in accordance with hospital standards, provide airway and ventilator management, and perform the full scope of practice of a Respiratory Therapist II. Schedule: 36 hours per week, rotating day/night shifts, every third weekend. This position is eligible for full time benefits $20,000 sign-on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years) Key Responsibilities: * Assemble, prepare, and maintain extracorporeal circuits and associated equipment with assistance. * Assist in priming extracorporeal circuits and preparing systems for clinical application. * Assist with cannulation procedures. * Assist in establishing extracorporeal support; monitor patient response, provide routine assessments, circuit evaluations, patient monitoring, and anticoagulation management. * Assist with ECMO circuit interventions, weaning procedures, and transports. * Administer blood products per hospital standards. * Interact and communicate with caregivers, nursing, surgical and medical teams, patients, and family members. * Maintain relevant clinical documentation in the patient's electronic health record. * Participate in professional development, simulation, and continuing education. * Attend ECMO Team meetings and M&M conferences on a regular basis. Minimum Qualifications * Education: * Required: Associate's Degree in Respiratory Therapy * Preferred: Bachelor's Degree * Experience: * Required: A minimum of one year of experience as a BCH Respiratory Therapist with eligibility for promotion to RT II, or one year of external ECMO experience * Preferred: None specified * Licensure / Certifications: * Required: Current Massachusetts license as a Respiratory Therapist * Required: Current credential by the National Board of Respiratory Care as a Registered Respiratory Therapist (RRT); Neonatal Pediatric Specialist (NPS) credential must be obtained within 6 months of entry into the role * Preferred: None specified The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.