PD Patient Benefits Coordinator - Woods Mullen
Benefit specialist job at Boston Health Care for the Homeless Program
Who We Are: Since 1985, BHCHP's mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community's most vulnerable-and most resilient-citizens.
From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.
Job Summary:
Hours: Per Diem; Fridays or as needed, 8:00am-5:00pm
Union: Yes
Union Name: 1199 SEIU
Patient Facing: Yes
Are you looking for a rewarding, inspiring, and collaborative work environment? Are you passionate about improving health equity for women experiencing homelessness? Apply to become the Woods Mullen Patient Benefits Coordinator and join a high-functioning, interdisciplinary team with unique and multifaceted responsibilities.
In this role as the Woods Mullen Patient Benefits Coordinator, you will support the enrollment of BHCHP patients into health care benefit programs, provide case management and systems navigation, and support women in identifying individual goals and accessing care. The Patient Benefits Coordinator will also serve as a motivator, ally, and advocate for BHCHP patients who are staying at the Woods Mullen women's shelter.
Responsibilities:
Reliably greet and register all patients in a manner that welcomes, preserves, and supports patient confidentiality, patient rights, and patient dignity.
Enroll patients in appropriate health insurance and benefits programs as well creatively navigate insurance transitions (ie. Turning 65).
Schedule primary and specialty clinic appointments in a timely manner, and communicate with patients and providers about appointments. Support patients to attend these appointments with reminders and transportation support.
Facilitate medical record requests/release of information from outside health care providers.
Effectively multitask and prioritize clinical duties in a busy clinic environment.
Support quality and equity goals of clinic team.
Manage the clerical duties of the front desk including copying, faxing and filing, ordering clerical supplies, and communicating with BHCHP IT department as needed; serve as clinic front desk point-of-contact and triage for phone call, voicemails and faxes, appropriately communicating with nurses and providers in follow up.
Assist patients in navigating healthcare, recovery, and social service systems; serve as a liaison between the SUD treatment, medical treatment, and social service systems to facilitate connections across all systems of care.
Collaborate with the supervising clinical staff to determine priorities and appropriate work assignments; communicate proactively orally and in writing with the clinic team and collaborating partners in order to ensure excellent patient care.
Collect, collate, and record information into the applicable databases in a timely fashion; manage appointment schedules in collaboration with clinic providers; coordinate specialty medications ordering and tracking with nurses and providers; maintain appropriate equipment and medical inventory logs and records per standards.
Provide outreach and front desk support for specialty Woods Mullen Shelter clinics (e.g. Health Fairs).
Support patient outreach with particular focus on reducing health inequities by engaging patients who have been marginalized in health care settings due to their race, ethnicity, gender identity, immigration status, or other identities.
Promote a non-judgmental, trauma-informed health care environment for Woods Mullen Shelter guests who are experiencing trauma, mental health disorders, and/or substance use disorders.
Qualifications:
High school diploma or equivalent required.
Experience in a medical setting and with insurance/benefits enrollment preferred; proficient reading and writing skills in English.
Computer skills preferred, including MS Office, e-referrals, MMIS, Virtual Gateway, NEHEN, EPIC, Azara and the ability to operate basic office equipment (fax, copier).
Interest in working with people experiencing homelessness, with histories of trauma, SUD, and mental illness.
Experience with clinical case management preferred.
Applicants bilingual in Spanish, Haitian Creole, and or Portuguese are encouraged to apply.
Sensitivity to ethnic, cultural, and gender beliefs and behaviors.
Life support training certification (e.g. CPR, BLS, ACLS) from a course that includes a hands-on, in-person component. If not certified prior to the start date, applicant must submit certification within 60 days of the start date.
Compensation and Benefits:
The compensation is $22.00 per hour.
Does this amazing opportunity interest you? Then we'd love to hear from you.
As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.
Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.
Please Note: Employment at Boston Health Care for the Homeless is at-will.
Boston Health Care for the Homeless does not sponsor work authorization visas.
Auto-ApplyECMO Specialist I ($20,000 Sign On Bonus)
Boston, MA jobs
The ECMO Specialist is enrolled and actively participating in the department's ECMO Training Program. This role is responsible for developing and maintaining the skills necessary to proficiently and safely establish, manage, and control extracorporeal membrane oxygenation (ECMO) technology and assist with associated procedures in acutely ill patients of all ages in critical care settings. The specialist will learn to troubleshoot devices and associated equipment under the supervision of experienced ECMO personnel, provide ongoing care through surveillance of clinical and physiologic parameters, adjust ECLS devices as needed, administer and document blood products and medications in accordance with hospital standards, provide airway and ventilator management, and perform the full scope of practice of a Respiratory Therapist II.
Schedule: 36 hours per week, rotating day/night shifts, every third weekend.
**This position is eligible for full time benefits $20,000 sign-on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years)
Key Responsibilities:
Assemble, prepare, and maintain extracorporeal circuits and associated equipment with assistance.
Assist in priming extracorporeal circuits and preparing systems for clinical application.
Assist with cannulation procedures.
Assist in establishing extracorporeal support; monitor patient response, provide routine assessments, circuit evaluations, patient monitoring, and anticoagulation management.
Assist with ECMO circuit interventions, weaning procedures, and transports.
Administer blood products per hospital standards.
Interact and communicate with caregivers, nursing, surgical and medical teams, patients, and family members.
Maintain relevant clinical documentation in the patient's electronic health record.
Participate in professional development, simulation, and continuing education.
Attend ECMO Team meetings and M&M conferences on a regular basis.
Minimum Qualifications
Education:
Required: Associate's Degree in Respiratory Therapy
Preferred: Bachelor's Degree
Experience:
Required: A minimum of one year of experience as a BCH Respiratory Therapist with eligibility for promotion to RT II,
or
one year of external ECMO experience
Preferred: None specified
Licensure / Certifications:
Required: Current Massachusetts license as a Respiratory Therapist
Required: Current credential by the National Board of Respiratory Care as a Registered Respiratory Therapist (RRT); Neonatal Pediatric Specialist (NPS) credential must be obtained within 6 months of entry into the role
Preferred: None specified
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Jr Insurance Benefits Analyst (Remote Candidates Considered)
Plymouth, MA jobs
1. Troubleshoot and evaluate work product of staff, make recommendations to management and assists with implementing changes. 2. Participate with management in strategizing for Process Improvement initiatives to improve cash flow. 3. Attend and participate in management meetings.
4. Assists management on special organizational projects for CCHC.
5. Provide input and feedback for employee evaluations.
6. Work collaboratively with Patient Access Managers, Scheduling Managers, Business Office Managers, Vendors and Customers across the enterprise to ensure that Registrars and Schedulers are fully capable of using technology to properly register our patients.
7. Assists with review of financial clearance and registration procedures and ensure effective communication with physician practices, patients and internal departments.
8. Work with department managers to continuously identify and correct issues identified by reporting.
9. Assist Patient Access Managers with Quality Control assessments of their staff related to eligibility and pre-registration errors.
10. Verifying insurance eligibility using available technologies, payer websites, or by phone contact with third party payers. Working in accordance with required State and Federal regulations and CCHC policies.
11. Contact patients as needed to gather demographic and insurance information, and updates patient information within the EMR as necessary.
12. Ensure correct insurance company name, address, plan, and filing order are recorded in the patient accounting system.
13. Processes outgoing referrals to specialists outlined by the patient's insurance plans in a timely manner.
14. Utilize payer websites and/or Epic/Experian to process, obtain and verify insurance referrals.
15. Utilizing the incoming referral work queue will request, obtain and link insurance referral authorizations to upcoming specialty appointments as outlined by the patient's insurance plan in a timely manner.
16. Track, document and communicate the status of referrals as they move through the referral process, ensuring proper follow-up, documentation and communication when the referral has been completed.
17. Maintain core competency and current knowledge of regulatory payer authorization and eligibility requirements.
18. Obtain and verify authorizations to ensure payment for services provide through CCHC.
19. Work accounts in assigned work queues to resolve billing errors and edits to ensure all claims are filed in a timely manner.
20. Follow-up and work registration/authorization claim denial work queues to identify and take the appropriate action to fix errors for claim resubmission to payers.
21. Maintain close coordination with Practice Managers, Clinical/Front End staff, and Physicians to advise of any changes or updates to insurance payer requirements.
22. Responds to all practice inquiries and questions about insurances, referrals, and authorizations.
23. Meets and maintains daily productivity and quality standards established in departmental policies.
24. Assists the department, work unit and/or fellow staff members by cross-covering for absences, participating in special projects, and attending ongoing training sessions, etc.
25. Attends and participates in educational programs, in-service meetings, workshops, and other activities as related to job knowledge and state guidelines.
26. Ability to work with minimum supervision and in a team environment.
27. Performs other job-related duties and assignments as requested/directed.
28. Demonstrates the ability to adjust to unexpected changes to assure all responsibilities/duties are met during absences or increases in work volume.
* Associate Degree strongly preferred, High School diploma or GED required
* Minimum of one (1) year experience in a large hospital's Revenue Cycle Department with an emphasis on Patient Access and or Scheduling is strongly desired.
* Experience with large hospital information systems is required, preferably Epic and/or Siemens is preferred.
* Excellent interpersonal, problem solving and critical thinking skills
* Excellent PC skills with a strong emphasis on the Outlook suite of products
* Excellent verbal and written communication skills are required.
* Medical Terminology knowledge preferred
* Experience utilizing insurance payer websites preferred.
Jr Insurance Benefits Analyst (Remote Candidates Considered)
Massachusetts jobs
· Associate Degree strongly preferred, High School diploma or GED required
· Minimum of one (1) year experience in a large hospital's Revenue Cycle Department with an emphasis on Patient Access and or Scheduling is strongly desired.
· Experience with large hospital information systems is required, preferably Epic and/or Siemens is preferred.
· Excellent interpersonal, problem solving and critical thinking skills
· Excellent PC skills with a strong emphasis on the Outlook suite of products
· Excellent verbal and written communication skills are required.
· Medical Terminology knowledge preferred
· Experience utilizing insurance payer websites preferred.
1. Troubleshoot and evaluate work product of staff, make recommendations to management and assists with implementing changes.
2. Participate with management in strategizing for Process Improvement initiatives to improve cash flow.
3. Attend and participate in management meetings.
4. Assists management on special organizational projects for CCHC.
5. Provide input and feedback for employee evaluations.
6. Work collaboratively with Patient Access Managers, Scheduling Managers, Business Office Managers, Vendors and Customers across the enterprise to ensure that Registrars and Schedulers are fully capable of using technology to properly register our patients.
7. Assists with review of financial clearance and registration procedures and ensure effective communication with physician practices, patients and internal departments.
8. Work with department managers to continuously identify and correct issues identified by reporting.
9. Assist Patient Access Managers with Quality Control assessments of their staff related to eligibility and pre-registration errors.
10. Verifying insurance eligibility using available technologies, payer websites, or by phone contact with third party payers. Working in accordance with required State and Federal regulations and CCHC policies.
11. Contact patients as needed to gather demographic and insurance information, and updates patient information within the EMR as necessary.
12. Ensure correct insurance company name, address, plan, and filing order are recorded in the patient accounting system.
13. Processes outgoing referrals to specialists outlined by the patient's insurance plans in a timely manner.
14. Utilize payer websites and/or Epic/Experian to process, obtain and verify insurance referrals.
15. Utilizing the incoming referral work queue will request, obtain and link insurance referral authorizations to upcoming specialty appointments as outlined by the patient's insurance plan in a timely manner.
16. Track, document and communicate the status of referrals as they move through the referral process, ensuring proper follow-up, documentation and communication when the referral has been completed.
17. Maintain core competency and current knowledge of regulatory payer authorization and eligibility requirements.
18. Obtain and verify authorizations to ensure payment for services provide through CCHC.
19. Work accounts in assigned work queues to resolve billing errors and edits to ensure all claims are filed in a timely manner.
20. Follow-up and work registration/authorization claim denial work queues to identify and take the appropriate action to fix errors for claim resubmission to payers.
21. Maintain close coordination with Practice Managers, Clinical/Front End staff, and Physicians to advise of any changes or updates to insurance payer requirements.
22. Responds to all practice inquiries and questions about insurances, referrals, and authorizations.
23. Meets and maintains daily productivity and quality standards established in departmental policies.
24. Assists the department, work unit and/or fellow staff members by cross-covering for absences, participating in special projects, and attending ongoing training sessions, etc.
25. Attends and participates in educational programs, in-service meetings, workshops, and other activities as related to job knowledge and state guidelines.
26. Ability to work with minimum supervision and in a team environment.
27. Performs other job-related duties and assignments as requested/directed.
28. Demonstrates the ability to adjust to unexpected changes to assure all responsibilities/duties are met during absences or increases in work volume.
Auto-ApplyEmployee Benefits Analyst
Springfield, MA jobs
Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.
Minimum - Midpoint - Maximum
$70,033.00 - $80,496.00 - $95,201.00
Employee Benefits Analyst - Job Description
Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Baystate Medical Center (BMC), and the region's only level 1 trauma center, providing services throughout western Massachusetts is looking for Employee Benefits Analyst.
DEPARTMENT DESCRIPTION:
Teamwork, flexibility, peer support
SCHEDULE:
Monday - Friday 8:00 am - 4:30 pm
LOCATION:
Hybrid opportunity with 3 days per week onsite at 280 Chestnut Street, Springfield MA
THE ADVANTAGES OF WORKING WITH BAYSTATE!
Excellent Compensation
High-quality, low-cost medical, dental and vision insurance
Generous PTO - up to 25 days in the first year, with scheduled earned increases
First Time Home Buyers Financial Packages
403(b) retirement company match & annual company contribution based on years of service
Free money coach advice from a certified professional
Wellbeing programs that include but are not limited to mental, physical, and financial health
Pet, home, auto and personal insurance
Life insurance
Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
Education assistance-reimbursement for qualified education expenses up to the IRS max
Internal training programs which allow for growth opportunities
Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need.
Job Summary:
Under the direction of the Manager of Employee Benefits, this role assists with the administration of benefit programs with a focus on health and welfare plans. Assures compliance with all applicable state and federal regulations. Responsibilities include explaining benefits and assisting in the business development and planning of the benefits program. Compiles analyses, reports on employee data, and plans financials for strategic benefits planning and evaluation. Provides benefit plan interpretation, guidance, and counsel to employees, HR colleagues, HRIS representatives, and managers. Presents information to inform and educate management and employees.
Job Requirements:
1) Oversees the administration of the health and welfare plans by working with vendors, plan consultants, Benefits Team and the Health Plan Administration Committee. Manages health and welfare plan data errors and inquiries through vendor portal. Handles bi-weekly payroll reporting, integration file issues and routine administrative tasks.
2) Analyzes benefit plan coverage for health, dental, vision, life, voluntary benefits, retirement and other insurance coverages.
3) Assists in the planning and coordination of benefit delivery on a System-wide basis. Knowledgeable about current benefit trends and legislative requirements and how they apply.
4) Assists in the development of recommendations for policy changes or new programs. Assists with improving existing programs and implementing new programs.
5) Counsels employees and managers regarding benefits plans and presents material to various internal groups.
6) Creates communication materials including presentation slide decks, Benefits guides, internal email messages, open enrollment-specific materials, flyers, etc. Manages employee communications prepared by vendors.
7) Assists the HRIS and I&T Teams with Workday system audits, system testing, and vendor integration file feeds. Manages coordination between Baystate internal stakeholders and vendors when updates are needed,
8) Works with HR Service Center and Benefits & Wellness Specialist on complex employee benefit issues and helps streamline processes and communication across teams.
9) Responds to Benefit Survey requests for Baystate and works with consultants on comparative benchmarking analysis of benefit programs against industry peers.
10) Serves as primary Baystate contact for vendors and lead on team projects, such as annual open enrollment.
11) Provides support and information to consultants and auditors for annual benefit audits.
12) Manages Benefits Email Inbox and assists employees with benefits questions through Service Now ticketing system as subject matter expert
13) Assists with maintaining the annual compliance calendar. Keeps abreast of legislative changes affecting benefits to assist in keeping all programs in compliance with federal and state regulations.
14) Oversees the administration and compliance of COBRA by working with third party administrator
15) Responsible for sourcing data requests necessary to complete government compliance activities (5500s, audits, etc.), employee mailings, vendor billings, consultant projects and reports for management. Assures processes and procedures are in place to capture and maintain consistent and accurate benefit-related data.
16) Prepares and delivers presentations for all levels of management and employees concerning new benefits policies or programs.
Skills/Competencies
1) Solid knowledge of employee benefits and regulations affecting them.
2) Requires knowledge of basic accounting principles. Intermediate use of spreadsheets to effectively develop analyses.
3) Excellent verbal, oral and written communication skills
4) Ability to independently manage multiple projects simultaneously
5) Strong critical thinking and ability to source answers to questions
6) Strong attention to detail
QUALIFICATIONS:
Bachelor Degree
Experience with Workday or other HRIS systems
5-8 years or more of experience in Human Resources and Benefits.
We strive to be the place where we can help you build the career you deserve - apply today - YOU belong at Baystate!
OUR COMPENSATION PHILOSOPHY
We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.
Education:
Bachelors Degree (Required)
Certifications:
Certified Employee Benefit Specialist - International Foundation of Employee Benefit PlansInternational Foundation of Employee Benefit Plans, Profession in Human Resources - HR Certification InstituteHR Certification Institute
Equal Employment Opportunity Employer
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.
Auto-ApplyEmployee Benefits Analyst
Springfield, MA jobs
Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.
Minimum - Midpoint - Maximum
$70,033.00 - $80,496.00 - $95,201.00
**Employee Benefits Analyst - Job Description**
Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Baystate Medical Center (BMC), and the region's only level 1 trauma center, providing services throughout western Massachusetts is looking for Employee Benefits Analyst.
**DEPARTMENT DESCRIPTION:**
+ Teamwork, flexibility, peer support
**SCHEDULE:**
+ Monday - Friday 8:00 am - 4:30 pm
**LOCATION** :
+ Hybrid opportunity with 3 days per week onsite at 280 Chestnut Street, Springfield MA
**THE ADVANTAGES OF WORKING WITH BAYSTATE!**
+ Excellent Compensation
+ High-quality, low-cost medical, dental and vision insurance
+ Generous PTO - up to 25 days in the first year, with scheduled earned increases
+ First Time Home Buyers Financial Packages
+ 403(b) retirement company match & annual company contribution based on years of service
+ Free money coach advice from a certified professional
+ Wellbeing programs that include but are not limited to mental, physical, and financial health
+ Pet, home, auto and personal insurance
+ Life insurance
+ Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
+ Education assistance-reimbursement for qualified education expenses up to the IRS max
+ Internal training programs which allow for growth opportunities
Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need.
**Job Summary:**
Under the direction of the Manager of Employee Benefits, this role assists with the administration of benefit programs with a focus on health and welfare plans. Assures compliance with all applicable state and federal regulations. Responsibilities include explaining benefits and assisting in the business development and planning of the benefits program. Compiles analyses, reports on employee data, and plans financials for strategic benefits planning and evaluation. Provides benefit plan interpretation, guidance, and counsel to employees, HR colleagues, HRIS representatives, and managers. Presents information to inform and educate management and employees.
**Job Requirements:**
**1)** Oversees the administration of the health and welfare plans by working with vendors, plan consultants, Benefits Team and the Health Plan Administration Committee. Manages health and welfare plan data errors and inquiries through vendor portal. Handles bi-weekly payroll reporting, integration file issues and routine administrative tasks.
2) Analyzes benefit plan coverage for health, dental, vision, life, voluntary benefits, retirement and other insurance coverages.
**3)** Assists in the planning and coordination of benefit delivery on a System-wide basis. Knowledgeable about current benefit trends and legislative requirements and how they apply.
**4)** Assists in the development of recommendations for policy changes or new programs. Assists with improving existing programs and implementing new programs.
**5)** Counsels employees and managers regarding benefits plans and presents material to various internal groups.
**6)** Creates communication materials including presentation slide decks, Benefits guides, internal email messages, open enrollment-specific materials, flyers, etc. Manages employee communications prepared by vendors.
**7)** Assists the HRIS and I&T Teams with Workday system audits, system testing, and vendor integration file feeds. Manages coordination between Baystate internal stakeholders and vendors when updates are needed,
**8)** Works with HR Service Center and Benefits & Wellness Specialist on complex employee benefit issues and helps streamline processes and communication across teams.
**9)** Responds to Benefit Survey requests for Baystate and works with consultants on comparative benchmarking analysis of benefit programs against industry peers.
**10)** Serves as primary Baystate contact for vendors and lead on team projects, such as annual open enrollment.
**11)** Provides support and information to consultants and auditors for annual benefit audits.
**12)** Manages Benefits Email Inbox and assists employees with benefits questions through Service Now ticketing system as subject matter expert
**13)** Assists with maintaining the annual compliance calendar. Keeps abreast of legislative changes affecting benefits to assist in keeping all programs in compliance with federal and state regulations.
**14)** Oversees the administration and compliance of COBRA by working with third party administrator
**15)** Responsible for sourcing data requests necessary to complete government compliance activities (5500s, audits, etc.), employee mailings, vendor billings, consultant projects and reports for management. Assures processes and procedures are in place to capture and maintain consistent and accurate benefit-related data.
**16)** Prepares and delivers presentations for all levels of management and employees concerning new benefits policies or programs.
**Skills/Competencies**
1) Solid knowledge of employee benefits and regulations affecting them.
2) Requires knowledge of basic accounting principles. Intermediate use of spreadsheets to effectively develop analyses.
3) Excellent verbal, oral and written communication skills
4) Ability to independently manage multiple projects simultaneously
5) Strong critical thinking and ability to source answers to questions
6) Strong attention to detail
**QUALIFICATIONS:**
+ Bachelor Degree
+ Experience with Workday or other HRIS systems
+ 5-8 years or more of experience in Human Resources and Benefits.
**We strive to be the place where we can help you build the career you deserve - apply today - YOU belong at Baystate!**
**OUR COMPENSATION PHILOSOPHY**
We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.
**Education:**
Bachelors Degree (Required)
**Certifications:**
Certified Employee Benefit Specialist - International Foundation of Employee Benefit PlansInternational Foundation of Employee Benefit Plans, Profession in Human Resources - HR Certification InstituteHR Certification Institute
**Equal Employment Opportunity Employer**
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.
Employee Benefits Analyst R38130
Springfield, MA jobs
Full Time / Part Time: Full-Time Shift: First Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.
Minimum - Midpoint - Maximum
$70,033.00 - $80,496.00 - $95,201.00
Employee Benefits Analyst - Job Description
Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Baystate Medical Center (BMC), and the region's only level 1 trauma center, providing services throughout western Massachusetts is looking for Employee Benefits Analyst.
DEPARTMENT DESCRIPTION:
* Teamwork, flexibility, peer support
SCHEDULE:
* Monday - Friday 8:00 am - 4:30 pm
LOCATION:
* Hybrid opportunity with 3 days per week onsite at 280 Chestnut Street, Springfield MA
THE ADVANTAGES OF WORKING WITH BAYSTATE!
* Excellent Compensation
* High-quality, low-cost medical, dental and vision insurance
* Generous PTO - up to 25 days in the first year, with scheduled earned increases
* First Time Home Buyers Financial Packages
* 403(b) retirement company match & annual company contribution based on years of service
* Free money coach advice from a certified professional
* Wellbeing programs that include but are not limited to mental, physical, and financial health
* Pet, home, auto and personal insurance
* Life insurance
* Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
* Education assistance-reimbursement for qualified education expenses up to the IRS max
* Internal training programs which allow for growth opportunities
Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need.
Job Summary:
Under the direction of the Manager of Employee Benefits, this role assists with the administration of benefit programs with a focus on health and welfare plans. Assures compliance with all applicable state and federal regulations. Responsibilities include explaining benefits and assisting in the business development and planning of the benefits program. Compiles analyses, reports on employee data, and plans financials for strategic benefits planning and evaluation. Provides benefit plan interpretation, guidance, and counsel to employees, HR colleagues, HRIS representatives, and managers. Presents information to inform and educate management and employees.
Job Requirements:
1) Oversees the administration of the health and welfare plans by working with vendors, plan consultants, Benefits Team and the Health Plan Administration Committee. Manages health and welfare plan data errors and inquiries through vendor portal. Handles bi-weekly payroll reporting, integration file issues and routine administrative tasks.
2) Analyzes benefit plan coverage for health, dental, vision, life, voluntary benefits, retirement and other insurance coverages.
3) Assists in the planning and coordination of benefit delivery on a System-wide basis. Knowledgeable about current benefit trends and legislative requirements and how they apply.
4) Assists in the development of recommendations for policy changes or new programs. Assists with improving existing programs and implementing new programs.
5) Counsels employees and managers regarding benefits plans and presents material to various internal groups.
6) Creates communication materials including presentation slide decks, Benefits guides, internal email messages, open enrollment-specific materials, flyers, etc. Manages employee communications prepared by vendors.
7) Assists the HRIS and I&T Teams with Workday system audits, system testing, and vendor integration file feeds. Manages coordination between Baystate internal stakeholders and vendors when updates are needed,
8) Works with HR Service Center and Benefits & Wellness Specialist on complex employee benefit issues and helps streamline processes and communication across teams.
9) Responds to Benefit Survey requests for Baystate and works with consultants on comparative benchmarking analysis of benefit programs against industry peers.
10) Serves as primary Baystate contact for vendors and lead on team projects, such as annual open enrollment.
11) Provides support and information to consultants and auditors for annual benefit audits.
12) Manages Benefits Email Inbox and assists employees with benefits questions through Service Now ticketing system as subject matter expert
13) Assists with maintaining the annual compliance calendar. Keeps abreast of legislative changes affecting benefits to assist in keeping all programs in compliance with federal and state regulations.
14) Oversees the administration and compliance of COBRA by working with third party administrator
15) Responsible for sourcing data requests necessary to complete government compliance activities (5500s, audits, etc.), employee mailings, vendor billings, consultant projects and reports for management. Assures processes and procedures are in place to capture and maintain consistent and accurate benefit-related data.
16) Prepares and delivers presentations for all levels of management and employees concerning new benefits policies or programs.
Skills/Competencies
1) Solid knowledge of employee benefits and regulations affecting them.
2) Requires knowledge of basic accounting principles. Intermediate use of spreadsheets to effectively develop analyses.
3) Excellent verbal, oral and written communication skills
4) Ability to independently manage multiple projects simultaneously
5) Strong critical thinking and ability to source answers to questions
6) Strong attention to detail
QUALIFICATIONS:
* Bachelor Degree
* Experience with Workday or other HRIS systems
* 5-8 years or more of experience in Human Resources and Benefits.
We strive to be the place where we can help you build the career you deserve - apply today - YOU belong at Baystate!
OUR COMPENSATION PHILOSOPHY
We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.
Education:
Bachelors Degree (Required)
Certifications:
Certified Employee Benefit Specialist - International Foundation of Employee Benefit PlansInternational Foundation of Employee Benefit Plans, Profession in Human Resources - HR Certification InstituteHR Certification Institute
Equal Employment Opportunity Employer
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.
Apply Now
Jr Insurance Benefits Analyst, Per Diem (Hyannis)
Massachusetts jobs
Associate Degree strongly preferred, High School diploma or GED required
Minimum of one (1) year experience in a large hospital's Revenue Cycle Department with an emphasis on Patient Access and or Scheduling is strongly desired.
Experience with large hospital information systems is required, preferably Epic and/or Siemens is preferred.
Excellent interpersonal, problem solving and critical thinking skills
Excellent PC skills with a strong emphasis on the Outlook suite of products
Excellent verbal and written communication skills are required.
Medical Terminology knowledge preferred
Experience utilizing insurance payer websites preferred.
Troubleshoot and evaluate work product of staff, make recommendations to management and assists with implementing changes.
Participate with management in strategizing for Process Improvement initiatives to improve cash flow.
Attend and participate in management meetings.
Assists management on special organizational projects for CCHC.
Provide input and feedback for employee evaluations.
Work collaboratively with Patient Access Managers, Scheduling Managers, Business Office Managers, Vendors and Customers across the enterprise to ensure that Registrars and Schedulers are fully capable of using technology to properly register our patients.
Assists with review of financial clearance and registration procedures and ensure effective communication with physician practices, patients and internal departments.
Work with department managers to continuously identify and correct issues identified by reporting.
Assist Patient Access Managers with Quality Control assessments of their staff related to eligibility and pre-registration errors.
Verifying insurance eligibility using available technologies, payer websites, or by phone contact with third party payers. Working in accordance with required State and Federal regulations and CCHC policies.
Contact patients as needed to gather demographic and insurance information, and updates patient information within the EMR as necessary.
Ensure correct insurance company name, address, plan, and filing order are recorded in the patient accounting system.
Processes outgoing referrals to specialists outlined by the patient's insurance plans in a timely manner.
Utilize payer websites and/or Epic/Experian to process, obtain and verify insurance referrals.
Utilizing the incoming referral work queue will request, obtain and link insurance referral authorizations to upcoming specialty appointments as outlined by the patient's insurance plan in a timely manner.
Track, document and communicate the status of referrals as they move through the referral process, ensuring proper follow-up, documentation and communication when the referral has been completed.
Maintain core competency and current knowledge of regulatory payer authorization and eligibility requirements.
Obtain and verify authorizations to ensure payment for services provide through CCHC.
Work accounts in assigned work queues to resolve billing errors and edits to ensure all claims are filed in a timely manner.
Follow-up and work registration/authorization claim denial work queues to identify and take the appropriate action to fix errors for claim resubmission to payers.
Maintain close coordination with Practice Managers, Clinical/Front End staff, and Physicians to advise of any changes or updates to insurance payer requirements.
Responds to all practice inquiries and questions about insurances, referrals, and authorizations.
Meets and maintains daily productivity and quality standards established in departmental policies.
Assists the department, work unit and/or fellow staff members by cross-covering for absences, participating in special projects, and attending ongoing training sessions, etc.
Attends and participates in educational programs, in-service meetings, workshops, and other activities as related to job knowledge and state guidelines.
Ability to work with minimum supervision and in a team environment.
Performs other job-related duties and assignments as requested/directed.
Demonstrates the ability to adjust to unexpected changes to assure all responsibilities/duties are met during absences or increases in work volume.
Auto-ApplyHead of Client Management, Group Benefits Distribution
Boston, MA jobs
As Head of Client Management (HCM), you will lead the strategic direction of the Client Management and Field Service teams within the Group Benefits division of Guardian. You will be responsible for ensuring the delivery of exceptional client service while supporting the profitable growth and retention of our customer base. Working directly with Distribution Leadership and Home Office teams, you will implement strategies to improve overall customer outcomes and satisfaction, optimize productivity and strongly contribute to the financial performance of our client portfolio.
**You will:**
+ Build and lead a successful team of Client Management and Field Service professionals
+ Establish, monitor and achieve performance standards and metrics for the team
+ Build effective and collaborative relationships across key internal functions in order to execute upon initiatives which support our strategic priorities.
+ Develop and maintain strong relationships at senior levels with our top clients, brokers, and other key stakeholders.
+ Partner with Finance and Underwriting on pricing strategies and renewal positioning.
+ Provide regular reporting on revenue forecasts, client risk and service metrics.
+ Develop and implement action plans which drive enhanced efficiency and reduce operating expenses.
+ Design and implement efficient service delivery models to support customer growth and retention across all business segments and products.
+ Continuously evaluate and improve processes to enhance the client experience and operational effectiveness.
+ Partner with Sales leaders to identify growth markets and cross-selling opportunities.
+ Actively participate with the Distribution leadership team on market trends as represented by customer and broker feedback.
+ Foster a culture of accountability, collaboration and customer-centricity.
**You have:**
+ 10+ years in a senior relationship executive role required.
+ Advanced degree or equivalent experience preferred.
+ High level of group, worksite and absence management industry knowledge.
+ Ability to think strategically and provide thought leadership.
+ Strong analytic skills and financial skills with a demonstrated track record in execution.
+ Skillful negotiator and experience with conflict resolution.
+ Exceptional written and verbal communication.
+ Exceptional presentation skills.
+ Ability to travel nationally as business needs require.
**Location:**
+ Guardian hub - Boston, NYC, Stamford, Bethlehem, Holmdel
+ 30-40% travel within the US
**Salary**
$225,000
The salary reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
**Our Promise**
At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
**Inspire Well-Being**
As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at *********************************************** . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._
**Equal Employment Opportunity**
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
**Accommodations**
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com .
**Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday**
Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .
Visa Sponsorship:
Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.
Head of Client Management, Group Benefits Distribution
Boston, MA jobs
As Head of Client Management (HCM), you will lead the strategic direction of the Client Management and Field Service teams within the Group Benefits division of Guardian. You will be responsible for ensuring the delivery of exceptional client service while supporting the profitable growth and retention of our customer base. Working directly with Distribution Leadership and Home Office teams, you will implement strategies to improve overall customer outcomes and satisfaction, optimize productivity and strongly contribute to the financial performance of our client portfolio.
You will:
Build and lead a successful team of Client Management and Field Service professionals
Establish, monitor and achieve performance standards and metrics for the team
Build effective and collaborative relationships across key internal functions in order to execute upon initiatives which support our strategic priorities.
Develop and maintain strong relationships at senior levels with our top clients, brokers, and other key stakeholders.
Partner with Finance and Underwriting on pricing strategies and renewal positioning.
Provide regular reporting on revenue forecasts, client risk and service metrics.
Develop and implement action plans which drive enhanced efficiency and reduce operating expenses.
Design and implement efficient service delivery models to support customer growth and retention across all business segments and products.
Continuously evaluate and improve processes to enhance the client experience and operational effectiveness.
Partner with Sales leaders to identify growth markets and cross-selling opportunities.
Actively participate with the Distribution leadership team on market trends as represented by customer and broker feedback.
Foster a culture of accountability, collaboration and customer-centricity.
You have:
10+ years in a senior relationship executive role required.
Advanced degree or equivalent experience preferred.
High level of group, worksite and absence management industry knowledge.
Ability to think strategically and provide thought leadership.
Strong analytic skills and financial skills with a demonstrated track record in execution.
Skillful negotiator and experience with conflict resolution.
Exceptional written and verbal communication.
Exceptional presentation skills.
Ability to travel nationally as business needs require.
Location:
Guardian hub - Boston, NYC, Stamford, Bethlehem, Holmdel
30-40% travel within the US
Salary
$225,000
The salary reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at ************************************************
Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday
Auto-ApplyHealth Benefit Advisor
Worcester, MA jobs
Job Description:
The Health Benefits Advisor (HBA) assists patients obtain medical insurance coverage or assistance for health coverage. The HBA provides follow-up to determine and ensure enrollment within the health center and during outreach services.
Experience Required:
Two to four years of experience in human services or healthcare role required. Demonstrated knowledge of current health care reform regulations and processes, including experience with Virtual Gateway strongly preferred. Familiarity with managed care plans preferred. Position requires strong customer service and prioritization skills.
Educational Requirements:
High school/GED diploma required. Post-high school training required. BS/BA preferred.
Skills and Experience:
Required: Bilingual in English and one of the languages to serve the patient population. Demonstrated clerical and computer skills required. Must have adequate reading and writing skills in both languages.
Reporting Relationship:
Reports to the Supervisor of Health Benefits & Registration
EOE
Monday - Friday; 8:30am-5:00pm.
Auto-ApplyHealth Benefit Advisor
Worcester, MA jobs
The Health Benefits Advisor (HBA) assists patients obtain medical insurance coverage or assistance for health coverage. The HBA provides follow-up to determine and ensure enrollment within the health center and during outreach services.
Experience Required:
Two to four years of experience in human services or healthcare role required. Demonstrated knowledge of current health care reform regulations and processes, including experience with Virtual Gateway strongly preferred. Familiarity with managed care plans preferred. Position requires strong customer service and prioritization skills.
Educational Requirements:
High school/GED diploma required. Post-high school training required. BS/BA preferred.
Skills and Experience:
Required: Bilingual in English and one of the languages to serve the patient population. Demonstrated clerical and computer skills required. Must have adequate reading and writing skills in both languages.
Reporting Relationship:
Reports to the Supervisor of Health Benefits & Registration
EOE
Monday - Friday; 8:30am-5:00pm.
Health Benefit Advisor
Worcester, MA jobs
The Health Benefits Advisor (HBA) assists patients obtain medical insurance coverage or assistance for health coverage. The HBA provides follow-up to determine and ensure enrollment within the health center and during outreach services. Experience Required:
Two to four years of experience in human services or healthcare role required. Demonstrated knowledge of current health care reform regulations and processes, including experience with Virtual Gateway strongly preferred. Familiarity with managed care plans preferred. Position requires strong customer service and prioritization skills.
Educational Requirements:
High school/GED diploma required. Post-high school training required. BS/BA preferred.
Skills and Experience:
Required: Bilingual in English and one of the languages to serve the patient population. Demonstrated clerical and computer skills required. Must have adequate reading and writing skills in both languages.
Reporting Relationship:
Reports to the Supervisor of Health Benefits & Registration
EOE
Monday - Friday; 8:30am-5:00pm.
Health Benefit Advisor - Bilingual
Framingham, MA jobs
$17.00-$19.00/Hour
*Please note that your first 90-Day's will include training sessions in Worcester & Milford*
*All Pay Rates are subject to Experience, License or Certification and Location*
Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford and the surrounding communities. We are a thriving and growing organization, and our team is expanding across sites to support this growth.
We are currently hiring a Health Benefits Advisor based in Framingham. This position will provide education and enrollment opportunities for patients and community residents who lack access to healthcare and health insurance. This position will work predominantly internally and in the field through collaborations with local community-based organizations throughout Milford, Framingham, Worcester and surrounding towns.
As an employer of choice, our inclusive workplace environment fosters teamwork, accountability and respect and supports the growth and development of each employee. We are an equal opportunity employer and embrace the richness of the diversity of our staff and community. You are a good fit for our team if you're passionate about helping people live healthier lives and enjoy working in a supportive, team-based environment.
Please note: While this position is based in Framingham, candidates should expect occasional cross-site coverage in Milford, Worcester, or other nearby locations-particularly to support planned time off (vacation) or unplanned staff absences (e.g., sick time). Setting these expectations upfront helps ensure smooth operations and continuity of service across our sites.
Essential Functions
Verify patient identity and demographic information according to Health Center procedures.
Provide consent forms and information about Health Center programs, services, patient rights, and hours of operation.
Complete Massachusetts state Navigator training within the first three months of employment.
Assist patients with applications for MassHealth, ConnectorCare, Qualified Health Plans, Children's Medical Security Plan, Health Safety Net, and other relevant programs.
Educate patients on their health coverage, plan choices, redeterminations, and the importance of maintaining insurance.
Submit necessary documentation electronically or by fax in a timely manner and follow up as needed.
Provide outreach and enrollment support in collaboration with local organizations and at community events.
Maintain readiness for outreach activities, ensuring necessary equipment and materials are available and operational.
Education and Experience
Prior customer service or client-facing experience strongly preferred.
Strong communication skills; able to work with individuals of diverse backgrounds and educational levels.
Bilingual in English and Spanish or English and Portuguese strongly preferred.
Must have a valid driver's license and dependable vehicle.
Benefits
Competitive salary based on related experience
Medical insurance starts on first day of employment.
Health center pays 80% of medical insurance premiums.
Includes coverage for same-sex domestic partners and gender affirming care.
Generous time off packages
Dental and Vision insurance
403b Retirement Plan with employer match
Flexible Spending Accounts
Employee Assistance Program
Auto-ApplyHealth Benefit Advisor - Bilingual
Framingham, MA jobs
$17.00-$19.00/Hour * Please note that your first 90-Day's will include training sessions in Worcester & Milford* * All Pay Rates are subject to Experience, License or Certification and Location* Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford and the surrounding communities. We are a thriving and growing organization, and our team is expanding across sites to support this growth.
We are currently hiring a Health Benefits Advisor based in Framingham. This position will provide education and enrollment opportunities for patients and community residents who lack access to healthcare and health insurance. This position will work predominantly internally and in the field through collaborations with local community-based organizations throughout Milford, Framingham, Worcester and surrounding towns.
As an employer of choice, our inclusive workplace environment fosters teamwork, accountability and respect and supports the growth and development of each employee. We are an equal opportunity employer and embrace the richness of the diversity of our staff and community. You are a good fit for our team if you're passionate about helping people live healthier lives and enjoy working in a supportive, team-based environment.
Please note: While this position is based in Framingham, candidates should expect occasional cross-site coverage in Milford, Worcester, or other nearby locations-particularly to support planned time off (vacation) or unplanned staff absences (e.g., sick time). Setting these expectations upfront helps ensure smooth operations and continuity of service across our sites.
Essential Functions
* Verify patient identity and demographic information according to Health Center procedures.
* Provide consent forms and information about Health Center programs, services, patient rights, and hours of operation.
* Complete Massachusetts state Navigator training within the first three months of employment.
* Assist patients with applications for MassHealth, ConnectorCare, Qualified Health Plans, Children's Medical Security Plan, Health Safety Net, and other relevant programs.
* Educate patients on their health coverage, plan choices, redeterminations, and the importance of maintaining insurance.
* Submit necessary documentation electronically or by fax in a timely manner and follow up as needed.
* Provide outreach and enrollment support in collaboration with local organizations and at community events.
* Maintain readiness for outreach activities, ensuring necessary equipment and materials are available and operational.
Education and Experience
* Prior customer service or client-facing experience strongly preferred.
* Strong communication skills; able to work with individuals of diverse backgrounds and educational levels.
* Bilingual in English and Spanish or English and Portuguese strongly preferred.
* Must have a valid driver's license and dependable vehicle.
Benefits
* Competitive salary based on related experience
* Medical insurance starts on first day of employment.
* Health center pays 80% of medical insurance premiums.
* Includes coverage for same-sex domestic partners and gender affirming care.
* Generous time off packages
* Dental and Vision insurance
* 403b Retirement Plan with employer match
* Flexible Spending Accounts
* Employee Assistance Program
Health Benefit Advisor - Bilingual
Framingham, MA jobs
Job Description
$17.00-$19.00/Hour
*Please note that your first 90-Day's will include training sessions in Worcester & Milford*
*All Pay Rates are subject to Experience, License or Certification and Location*
Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford and the surrounding communities. We are a thriving and growing organization, and our team is expanding across sites to support this growth.
We are currently hiring a Health Benefits Advisor based in Framingham. This position will provide education and enrollment opportunities for patients and community residents who lack access to healthcare and health insurance. This position will work predominantly internally and in the field through collaborations with local community-based organizations throughout Milford, Framingham, Worcester and surrounding towns.
As an employer of choice, our inclusive workplace environment fosters teamwork, accountability and respect and supports the growth and development of each employee. We are an equal opportunity employer and embrace the richness of the diversity of our staff and community. You are a good fit for our team if you're passionate about helping people live healthier lives and enjoy working in a supportive, team-based environment.
Please note: While this position is based in Framingham, candidates should expect occasional cross-site coverage in Milford, Worcester, or other nearby locations-particularly to support planned time off (vacation) or unplanned staff absences (e.g., sick time). Setting these expectations upfront helps ensure smooth operations and continuity of service across our sites.
Essential Functions
Verify patient identity and demographic information according to Health Center procedures.
Provide consent forms and information about Health Center programs, services, patient rights, and hours of operation.
Complete Massachusetts state Navigator training within the first three months of employment.
Assist patients with applications for MassHealth, ConnectorCare, Qualified Health Plans, Children's Medical Security Plan, Health Safety Net, and other relevant programs.
Educate patients on their health coverage, plan choices, redeterminations, and the importance of maintaining insurance.
Submit necessary documentation electronically or by fax in a timely manner and follow up as needed.
Provide outreach and enrollment support in collaboration with local organizations and at community events.
Maintain readiness for outreach activities, ensuring necessary equipment and materials are available and operational.
Education and Experience
Prior customer service or client-facing experience strongly preferred.
Strong communication skills; able to work with individuals of diverse backgrounds and educational levels.
Bilingual in English and Spanish or English and Portuguese strongly preferred.
Must have a valid driver's license and dependable vehicle.
Benefits
Competitive salary based on related experience
Medical insurance starts on first day of employment.
Health center pays 80% of medical insurance premiums.
Includes coverage for same-sex domestic partners and gender affirming care.
Generous time off packages
Dental and Vision insurance
403b Retirement Plan with employer match
Flexible Spending Accounts
Employee Assistance Program
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nJl2ZWi6UZ
ECMO Specialist I ($20,000 Sign On Bonus)
Boston, MA jobs
The ECMO Specialist is enrolled and actively participating in the department's ECMO Training Program. This role is responsible for developing and maintaining the skills necessary to proficiently and safely establish, manage, and control extracorporeal membrane oxygenation (ECMO) technology and assist with associated procedures in acutely ill patients of all ages in critical care settings. The specialist will learn to troubleshoot devices and associated equipment under the supervision of experienced ECMO personnel, provide ongoing care through surveillance of clinical and physiologic parameters, adjust ECLS devices as needed, administer and document blood products and medications in accordance with hospital standards, provide airway and ventilator management, and perform the full scope of practice of a Respiratory Therapist II.
Schedule: 36 hours per week, rotating day/night shifts, every third weekend.
This position is eligible for full time benefits $20,000 sign-on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years)
Key Responsibilities:
* Assemble, prepare, and maintain extracorporeal circuits and associated equipment with assistance.
* Assist in priming extracorporeal circuits and preparing systems for clinical application.
* Assist with cannulation procedures.
* Assist in establishing extracorporeal support; monitor patient response, provide routine assessments, circuit evaluations, patient monitoring, and anticoagulation management.
* Assist with ECMO circuit interventions, weaning procedures, and transports.
* Administer blood products per hospital standards.
* Interact and communicate with caregivers, nursing, surgical and medical teams, patients, and family members.
* Maintain relevant clinical documentation in the patient's electronic health record.
* Participate in professional development, simulation, and continuing education.
* Attend ECMO Team meetings and M&M conferences on a regular basis.
Minimum Qualifications
* Education:
* Required: Associate's Degree in Respiratory Therapy
* Preferred: Bachelor's Degree
* Experience:
* Required: A minimum of one year of experience as a BCH Respiratory Therapist with eligibility for promotion to RT II, or one year of external ECMO experience
* Preferred: None specified
* Licensure / Certifications:
* Required: Current Massachusetts license as a Respiratory Therapist
* Required: Current credential by the National Board of Respiratory Care as a Registered Respiratory Therapist (RRT); Neonatal Pediatric Specialist (NPS) credential must be obtained within 6 months of entry into the role
* Preferred: None specified
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Gastroenterology Motility Specialist - Burlington, MA
Burlington, MA jobs
Beth Israel Lahey Health seeks a Motility Specialist to join our 21-physician/4-APP team. We provide compassionate, patient-focused care, seeing ~35,000 outpatients annually for diverse GI and liver conditions (IBD, liver disease, biliary tract disorders, pancreatic disease, colon cancer, esophageal disorders). We also perform ~20,000 procedures yearly. Our physicians are frequently recognized for excellence, contributing to a supportive, collegial environment with low turnover.
Opportunity:
Focus on GI motility disorders.
Join a high-performing team.
Academic affiliation with Umass Chan Medical School (teaching opportunities available).
Work within a fast-paced environment prioritizing quality and safety.
Qualifications:
GI Fellowship Trained
Strong academic credentials
Excellent clinical skills
Collaborative and patient-centered
Strong work ethic & organizational skills
Beth Israel Lahey Health, including all of its employing entities, are a purpose-driven, values-based organization that unites our workforce of people who provide exceptional health care to everyone we serve. All of the employing entities of Beth Israel Lahey Health maintain policies of equal employment opportunity and non-discrimination in employment. Please see here for more information about our purpose and values (
*************************************
) and here for more information about our Equal Employment Opportunity Policy (
***********************************
).
Pay Range:
$425,000.00 USD - $550,000.00 USD
The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation may be determined based on several factors, that may include education, training, relevant experience, specialty, geography of work location, productivity, job responsibilities, or other applicable factors permissible by law. In addition to base compensation, this position may be eligible for performance-based incentive compensation, which may include productivity and quality bonuses.
Compensation Information:
$425000.00 / Annually - $550000.00 / Annually
RequiredPreferredJob Industries
Other
Peer Specialist (ACCS), Part-Time, $20
Massachusetts jobs
Aspire Health Alliance recognizes that attracting and retaining exceptional staff is the key to providing excellent care for our clients. Whether a staff member is providing direct care to those we serve or working on the administrative end supporting the services we are proud to provide, each person's contribution is highly valued.
Our mission, vision and values are supported by organizational culture guiding the work for every staff member: We are one compassionate, accountable community.
Working at Aspire Health Alliance can provide enormous job satisfaction. Your contribution is serving to help fulfill a mission, vision and values that support our belief that mental health is the foundation of a person's overall health and we work to foster an environment that is safe and supportive and free of judgement or prejudice around mental health. In addition, Aspire Health Alliance offers a competitive package of compensation and benefits.
SCHEDULE- 20 hrs; Tues 1p-3p: other days would be 4 or 5 hour shifts adding up to 20 hrs based on program need.
Program runs 7 days a week
Great opportunity exists as a Peer Specialist in our Adult Community Clinical Services!
The Adult Community Clinical Services (ACCS) assists hundreds of clients across the South Shore, who are referred by the Department of Mental Health and in need of support with their rehabilitation and recovery. The ACCS team provides multi-disciplinary support for clients managing psychiatric symptoms while living independently in apartments, family homes, shelters, and within one of 14 Aspire Health Alliance staffed residences.
Responsibilities include carrying out rehabilitation and support functions and assisting in treatment; providing education, support, and consultation to families; and providing crisis intervention under the clinical supervision of staff with professional degrees. Provide mentor and outreach services to ACCS clients. Provides peer counseling and support, drawing on common experiences as a peer, to validate clients' experiences and to provide guidance and encouragement to clients to take responsibility and actively participate in their own recovery
.
Provides expertise and consultation from a mental health consumer perspective to the entire team concerning clients' experiences on symptoms of mental illness, the effects and side-effects of medications, clients' responses to and opinions of treatment and client's experiences of recovery.
Collaborates with the team to promote a team culture in which each clients' point of view, experiences, and preferences are recognized, understood, and respected, and in which client self-determination and decision-making in treatment planning are maximized and supported.
Assists clients identify, understand, and combat stigma and discrimination associated with mental illness and develop strategies to reduce self stigma.
Assists other team members to identify and understand culture-wide stigma and discrimination against people with mental illness and develop strategies to eliminate stigma within the team.
Increases awareness of and support client participation in consumer self-help programs and consumer advocacy organizations that promote recovery.
Serves as the liaison between the team and consumer-run programs such as self-help groups and drop-in centers.
Organizes and leads individual and group social and recreational activities to help clients structure their time, increase social experiences, and provide opportunities to practice social skills.
Requirements:
Current or previous experience as a consumer of mental health services required High School Diploma . Peer Specialist Certification required within 6 months from date of hire.
Valid driver's license and access to personal vehicle .
Bilingual skills and/or experience with multicultural populations preferred
May have related training (e.g., certified occupational therapy assistant, home health care aide) or work experience (e.g.,teaching) and life experience. Must have a strong commitment to the right and ability of each person with a severe and persistent mental illness to live in normal community residences; work in market jobs; and have access to helpful, adequate, competent, and continuous supports and services. Skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illnesses and respect for client rights and personal preferences in treatment are essential. Has experience with recovery from psychiatric disabilities.
Compensation is based on candidate experience, qualifications, and certifications and licenses. Annual ranges listed are based on a full-time, 40 hours per week position.
Salary Range
$20 - $20 USD
Aspire Health Alliance is committed to and passionate about diversity, equity, and inclusion. We celebrate, support, and promote diversity of thought, culture, and backgrounds. As an employer committed to equal opportunity, we base all employment decisions on each individual's capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic. Aspire Health Alliance strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.
Auto-ApplyPeer to Peer Specialist
Quincy, MA jobs
Aspire Health Alliance recognizes that attracting and retaining exceptional staff is the key to providing excellent care for our clients. Whether a staff member is providing direct care to those we serve or working on the administrative end supporting the services we are proud to provide, each person's contribution is highly valued.
Our mission, vision and values are supported by organizational culture guiding the work for every staff member: We are one compassionate, accountable community.
Working at Aspire Health Alliance can provide enormous job satisfaction. Your contribution is serving to help fulfill a mission, vision and values that support our belief that mental health is the foundation of a person's overall health and we work to foster an environment that is safe and supportive and free of judgement or prejudice around mental health. In addition, Aspire Health Alliance offers a competitive package of compensation and benefits.
The Peer to Peer program, located at our Quincy clinic, offers support to individuals living with mental illness during evenings when access to mental health services is typically unavailable. Funded by the Massachusetts Behavioral Health Partnership and operated with our Emergency Services Program.
Program Hours:
Tuesday - Friday 3:30 pm - 9:00 pm
Saturday and Sunday 12:00 pm - 8:00 pm
The mission
of the Peer-to-Peer Program
is to provide a safe and supportive environment where clients can connect with others whose shared experiences help them work through various stages of their recovery. Dedicated to the belief that recovery is real, the program functions within a living room model where peers can relax and feel comfortable.
Clients can join in peer-led activities, including guided meditation, arts and crafts, and “recovery is real” group discussions. If they prefer, they can simply relax, enjoy a cup of coffee, or watch television in a comfortable, home-like atmosphere surrounded by empathetic peers whose similar situations can be invaluable during recovery. Offering respect, understanding, and ongoing encouragement, our peers are a guiding force to renew hope and strengthen clients' determination to stay on track with their own journeys of recovery.
Responsibilities include:
Connecting with clients, urging open, honest dialogue, and showing by example that recovery is possible
Being a role models for the group
Advocate for their peers
Promote healing through relationship building
Provide guidance on other mental health resources if needed
Schedule:
Part-time 20 hours/week:
two weekday shifts 3pm - 9pm and one weekend shift 12pm - 8pm
Requirements:
Peer Specialist Certification required within 6 months of date of hire.
Requires valid driver's license, a safe driving record and access to personal vehicle for consumer transportation
Lived experience with severe and persistent mental illness require
Compensation is based on candidate experience, qualifications, and certifications and licenses. Annual ranges listed are based on a full-time, 40 hours per week position.
Salary Range
$20 - $20 USD
Aspire Health Alliance is committed to and passionate about diversity, equity, and inclusion. We celebrate, support, and promote diversity of thought, culture, and backgrounds. As an employer committed to equal opportunity, we base all employment decisions on each individual's capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic. Aspire Health Alliance strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.
Auto-Apply