Nurse Manager jobs at Boston Health Care for the Homeless Program

Job DescriptionWho We Are: Since 1985, BHCHP's mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community's most vulnerable-and most resilient-citizens. From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face. Bilingual, Bicultural, LGBTQIA identifying, Black, Indigenous, and People of Color are encouraged to apply. To learn more about working at BHCHP, watch our video Please Click Here. Job Summary: ***NOW OFFERING A $4,000 SIGN ON BONUS*** Union: None Union Name: None Patient Facing: Yes Join a team dedicated to transforming healthcare for youth and families experiencing homelessness in Greater Boston. As an Nurse Manager (NM), you will lead clinical operations while delivering compassionate, high-quality care to those who need it most. This unique position combines clinical expertise with operational leadership, overseeing the daily functions at Family Team sites while providing direct patient care. In this role, you will not only deliver compassionate care but also drive quality improvement and shape service delivery models-paving the way for your own leadership advancement. Key responsibilities include: · Delivering pediatric and adult patient care, including assessments, interventions, and health education · Managing quality improvement initiatives, regulatory compliance, and vaccine program · Supervising RNs and Medical Assistants, ensuring excellence in clinical operations · Supporting public health measures tailored to the needs of youth and families experiencing homelessness The Family Team provides integrated health services, including primary and episodic care, immunizations, mental health and substance abuse treatment, family planning, nutrition, and social service advocacy to pediatric, young adults, and adult patients. Care is delivered at the Family Clinic and various shelters, housing sites, daycare centers, and outreach locations throughout Greater Boston BHCHP recognizes that no candidate is likely to meet every single qualification. If you bring strong leadership potential, a passion for innovation, or significant experience working with diverse populations, we encourage you to apply-even if you don't check every box! Hours: Full time; Monday- Friday 8:30 am- 5:00 pm Responsibilities: (a) Direct Patient Care · Provide pediatric and adult care, including completing assessments, developing, and implementing interventions, monitoring progress, and evaluating effectiveness · Conduct triage and nursing assessments for walk-in patients · Address health gaps and concerns for patients and their families · Support and collaborate with case managers, ensuring patients are capable of adhering to care plans · Deliver health education to patients and site staff, focusing on health promotion and disease prevention · Organize screenings and vaccination clinics as needed (b) Clinical Responsibilities · Manage and ensure regulatory compliance of clinical supplies and medications: assume responsibility for medications and clinical supplies, including ordering, tracking, expiration checking, etc. · Oversee adherence to local, state, and federal healthcare regulations · Serve as Vaccine Manager, overseeing the use and compliance of the Vaccines for Children program · Serve as team leader for various partner programs, such as Reach out and Read, MA State Lead Testing Program, and Health Care Consultant for Horizons for Homeless Children · Develop and implement policies and procedures in collaboration with the Family Team and BHCHP Leadership · Monitor clinical operations, ensuring high-quality care · Lead quality improvement initiatives to enhance patient outcomes · Participate in public health efforts tailored to the needs of families and youth experiencing homelessness (c) Administrative Responsibilities · Lead and mentor Family Team RNs and Medical Assistants to foster professional growth and ensure a high standard of patient care · Oversee Family Clinic services in collaboration with BHCHP and Family Team leadership · Transport and distribute supplies, medications, and vaccines to and from various sites · Contribute to BHCHP committees (Clinical Operations, Management, Quality & Efficiency), focused on clinical excellence, operational efficiency, and quality improvement · Serve as a resource and mentor, supporting staff in professional development, equity, and diversity training Qualifications: Required Qualifications: · Registered Nurse with a current Massachusetts license · Bachelor's degree in nursing · Minimum of five (5) years of progressively responsible nursing experience · Pediatric nursing experience strongly preferred · Minimum of two (2) years of generalist/medical-surgical/community nursing experience · Valid driver's license and access to a car for travel between sites required · Leadership experience with demonstrated management ability · Experience working with underserved populations, including youth and families experiencing homelessness · Outreach nursing experience preferred · Bilingual proficiency in Spanish, Haitian Creole, or other languages commonly spoken by the population served; Additional compensation for demonstrated bilingual proficiency Compensation and Benefits: ***NOW OFFERING A $4,000 SIGN ON BONUS*** The compensation increases based on years of experience and ranges from $42.60 - $68.15 hourly. BHCHP full-time employees are elgible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees. Does this amazing opportunity interest you? Then we'd love to hear from you. As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to. Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas. Powered by JazzHR RrbQUc3zY4

Provides skilled nursing services to patients struggling with substance use disorders. Ongoing assessment, intakes, evaluations, triage, teaching, inductions, stabilizations, and monitoring of patients in Office-Based Addiction Treatment (OBAT) model. Provide psychiatric care of patients within the Addiction Psychiatry Treatment Program (APTP), as well as support and services to patients from other settings referred to program for stabilization and assessment. Collaborates with team members, clinic settings at BMC and outside referral sites, works with providers from addiction and community health settings in assisting patients and supporting their referral needs. Position: Addiction Nurse Care Manager - Addiction Psychiatry Treatment Program (APTP) Department: Research - Psychiatry Schedule: Full time ESSENTIAL RESPONSIBILITIES / DUTIES: * Initial assessment and intake obtaining social, medical, mental health, substance use and medication history. * Review intake assessment with nursing team and provider and establish appropriate plan of care for patient * Revise patient plan of care with the addiction treatment team as needed to address patient needs and issues * Collaboration, communication, and meetings with addiction treatment team as needed and required * Review consents and treatment contracts with patients and significant others, obtaining signatures and giving patient a copy and leaving a hard copy in patient paper chart * Ongoing management of patients receiving medications for addiction (opioids, alcohol, and stimulant use disorders) * Education and assessment of patients looking to access opioid treatment programs * Assessment of signs and symptoms of opioid withdrawal using the COW (Clinical Opioid Withdrawal) scale * Assessment and monitoring of patients in the medication induction, stabilization, and maintenance phases of treatment * Ongoing education and support of patients in all phases of treatment including; nursing visits scheduled and random, urine toxicology screens, routine labs and as needed, medication teaching, monitoring, pill counts, observed dosing, and medication refills. * Follow State and Federal guidelines in providing care to opioid dependent patients in collaboration with licensed, prescribing physicians and pharmacy * Complete appropriate documentation with excellent record keeping * Ongoing psychiatric care of patients referred to the Addiction Psychiatry Treatment Program * Assesses the patient in a systematic and ongoing manner for both overt and covert signs and symptoms * Collects pertinent data using appropriate assessment techniques * Prioritizes data according to the patient's immediate conditions and needs * Involves the patient, significant others and appropriate health care providers in the collection of data when appropriate * Consistently uses clear concise and effective communication written/oral and comply with departmental policies when sharing/documenting relevant patient care data. * Provides follow up care in person and via telephone when needed * Works with the pharmacy and the Addiction Psychiatry Treatment Program team in obtaining medication orders, prescriptions, refills, and communication as needed * Provides cross coverage to other nurses throughout Outpatient Psychiatry Clinics * Performs annual Preventative Health Screening visits * Perform other duties as specified by supervisor Must adhere to all of BMC's RESPECT behavioral standards. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). JOB REQUIREMENTS EDUCATION: * Graduate of an accredited nursing program. Bachelor of Science Degree in Nursing preferred. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: * Massachusetts licensure as a registered nurse. * Maintain R.N. staff competencies on an annual basis. * OBAT RNs are required to obtain CARN Certification within one year. Additional certifications a plus: Certification in Treatment of Substance Abuse preferred. Certification from accredited clinical research program preferred. EXPERIENCE: * 3 - 5 years clinical experience required. * 2+ years of experience with patients with substance use disorders and/or mental health conditions preferred. KNOWLEDGE AND SKILLS: * Computer skills required, preferably with Word, Excel and Access. * Strong interpersonal skills. * Strong patient communication and patient education skills. * Ability to be highly organized, detail-oriented, and timely. * Ability to work productively across academic clinical departments. * Position requires tact and diplomacy to successfully motivate and educate faculty, and advanced knowledge of research regulations and research compliance requirements, including Protection of Human Subjects. NursingCM Compensation Range: $38.05- $75.33 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Provides skilled nursing services to patients struggling with substance use disorders. Ongoing assessment, intakes, evaluations, triage, teaching, inductions, stabilizations, and monitoring of patients in Office-Based Addiction Treatment (OBAT) model. Provide psychiatric care of patients within the Addiction Psychiatry Treatment Program (APTP), as well as support and services to patients from other settings referred to program for stabilization and assessment. Collaborates with team members, clinic settings at BMC and outside referral sites, works with providers from addiction and community health settings in assisting patients and supporting their referral needs. Position: Addiction Nurse Care Manager - Addiction Psychiatry Treatment Program (APTP) Department: Research - Psychiatry Schedule: Full time ESSENTIAL RESPONSIBILITIES / DUTIES: Initial assessment and intake obtaining social, medical, mental health, substance use and medication history. Review intake assessment with nursing team and provider and establish appropriate plan of care for patient Revise patient plan of care with the addiction treatment team as needed to address patient needs and issues Collaboration, communication, and meetings with addiction treatment team as needed and required Review consents and treatment contracts with patients and significant others, obtaining signatures and giving patient a copy and leaving a hard copy in patient paper chart Ongoing management of patients receiving medications for addiction (opioids, alcohol, and stimulant use disorders) Education and assessment of patients looking to access opioid treatment programs Assessment of signs and symptoms of opioid withdrawal using the COW (Clinical Opioid Withdrawal) scale Assessment and monitoring of patients in the medication induction, stabilization, and maintenance phases of treatment Ongoing education and support of patients in all phases of treatment including; nursing visits scheduled and random, urine toxicology screens, routine labs and as needed, medication teaching, monitoring, pill counts, observed dosing, and medication refills. Follow State and Federal guidelines in providing care to opioid dependent patients in collaboration with licensed, prescribing physicians and pharmacy Complete appropriate documentation with excellent record keeping Ongoing psychiatric care of patients referred to the Addiction Psychiatry Treatment Program Assesses the patient in a systematic and ongoing manner for both overt and covert signs and symptoms Collects pertinent data using appropriate assessment techniques Prioritizes data according to the patient's immediate conditions and needs Involves the patient, significant others and appropriate health care providers in the collection of data when appropriate Consistently uses clear concise and effective communication written/oral and comply with departmental policies when sharing/documenting relevant patient care data. Provides follow up care in person and via telephone when needed Works with the pharmacy and the Addiction Psychiatry Treatment Program team in obtaining medication orders, prescriptions, refills, and communication as needed Provides cross coverage to other nurses throughout Outpatient Psychiatry Clinics Performs annual Preventative Health Screening visits Perform other duties as specified by supervisor Must adhere to all of BMC's RESPECT behavioral standards. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). JOB REQUIREMENTS EDUCATION: Graduate of an accredited nursing program. Bachelor of Science Degree in Nursing preferred. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: Massachusetts licensure as a registered nurse. Maintain R.N. staff competencies on an annual basis. OBAT RNs are required to obtain CARN Certification within one year. Additional certifications a plus: Certification in Treatment of Substance Abuse preferred. Certification from accredited clinical research program preferred. EXPERIENCE: 3 - 5 years clinical experience required. 2+ years of experience with patients with substance use disorders and/or mental health conditions preferred. KNOWLEDGE AND SKILLS: Computer skills required, preferably with Word, Excel and Access. Strong interpersonal skills. Strong patient communication and patient education skills. Ability to be highly organized, detail-oriented, and timely. Ability to work productively across academic clinical departments. Position requires tact and diplomacy to successfully motivate and educate faculty, and advanced knowledge of research regulations and research compliance requirements, including Protection of Human Subjects. NursingCM Compensation Range: $38.05- $75.33 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Performs a variety of high-level nursing case management services through the development and use of geriatric nursing practice standards. Activities include conducting a comprehensive geriatric nursing assessment, history and physical, developing and reassessing a plan of care which addresses the physical and psycho-social needs of the older adult and family, patient/family education and coordination of care and services across various sites of care. The Geriatric Nurse Case Manager assists in the development, implementation, evaluation and revision of the case management model of care and program. Ensures that desired patient outcomes are achieved and that variances from established best practices are evaluated and addressed as necessary. Position: Nurse Care Manager Department: Geriatrics Schedule: 40 Hours (Days) ESSENTIAL RESPONSIBILITIES / DUTIES: Patient Care * Delivers direct patient care via home visits and/or hospital visits, as required. * Utilizes telephone triage to evaluate patient care issues. Identifies actual and/or potential illness or change in condition which may impact the care plan. Makes recommendations to address identified problems. * Provides proven methodologies and recommendations for successful implementation of the care plan. Implements a care plan which may include: * care coordination to support delivery of medical, psychosocial care and associated care plans, activities of daily living, legal, financial management, etc. * education regarding the health care delivery and reimbursement systems, prescription drug cost management, health & wellness programs, long term care insurance, health care proxy, asset and legal management, government, community agencies, public & private organizations, hiring through private entities, etc. * advocacy to ensure the elders safety, physical, psycho-emotional legal & financial well-being, to support care-giving & quality of life goals, navigate the healthcare delivery system, obtain third party reimbursement for covered goods and services, etc. * assessment and monitoring of care being delivered to the elder and provision of recommendations to the elder and/or their representative regarding the advisability of the need to modify care, the care plan, providers and/or vendors, as necessary and appropriate * consultation and/or conferencing with the elder & their formal, informal caregivers, family, significant others, representatives to assess issues, consolidate information, coordinate planning and care delivery with and for the elder * Ensure safe and appropriate transitions of care from one site to another using effective written and verbal communication skills and expert knowledge of community and long term care resources * Participates in the development, implementation, evaluation, and revision of the nursing case management program in Geriatrics. Patient Education & Support * Communicates with patients, their representative and/or providers to effectively implement plans and provide appropriate expertise and information regarding ongoing eldercare care management issues and services. * Facilitates problem solving and decision-making by providing guidance and support to the patient, family members, acute care providers and community health care provider around the prognosis and course of care in the acute care and community setting. Program Management & Administration * Collaborates with administration, physicians and other colleagues in Geriatrics and Medicine to develop, revise and update critical paths as well as support the development of DRG specific standards. * Evaluates available financial variance and quality improvement data to determine the appropriate areas of focus for the nursing case management model and program. Assists in the development and monitoring of financial goals for targeted case managed patients. Assists in the planning and implementation of strategies to optimize reimbursement of services. * Develops professional relationships with the community through effective networking and professional service which fosters a positive public image for the Geriatric Service and Boston Medical Center. * Contributes to the education of nursing students and other health care disciplines with primary focus on geriatric nursing and case manager role. * Expands geriatric practice base by utilizing, demonstrating, and conducting nursing research to maximize high quality, cost effective patient outcomes. Performs ongoing evaluation of case management program outcomes and identifies opportunities for improvement. Professional Development * Identifies own learning needs and assumes responsibility for maintaining current knowledge, competency, and expertise in area of specialty. * Completes annual mandatory educational requirements, departmental/specialty competencies, and maintains appropriate credential status. * Participates as a committee member and/or chair when requested by geriatric management team. General: * Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided. * Utilizes hospital's behavioral standards as the basis for decision making and to support the department's and the hospital's goals. * Follows established hospital infection control and safety procedures. * Performs other duties as needed. JOB REQUIREMENTS EDUCATION: * Graduate of an accredited baccalaureate nursing program is required; Masters preparation highly desirable. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: * Requires a license to practice professional nursing as a registered nurse in the Commonwealth of Massachusetts. * Certificate in Geriatric Nursing is highly desirable. EXPERIENCE: * Requires 5 years experience as an RN functioning in a model of care delivery system that included case management. Experience working with Geriatric population is preferred. * Requires ability to make home visits for nursing assessments; home care experience is a plus KNOWLEDGE AND SKILLS: * Must be self-directed, a self-starter. * Requires analytic ability to solve clinical nursing issues. * Requires organizational skills to set priorities and efficiently complete assigned workload. * Requires physical ability to meet core job responsibilities in accordance with practice setting demands for the patient populations regularly served. * Requires ability to manage stress due to critical patient care issues, changing organizational climate, and staffing issues. * Requires effective verbal and written communication skills appropriate to the patient populations served. * Ability to apply principles of adult learning to provide educate to staff, patients and families. * Multilingual skills (beyond that of English) in languages appropriate to the patient populations served by the medical center is preferred. * Proficient with standard Microsoft programs (i.e. MS Word, Excel, PowerPoint, Outlook) and web browsers as well as experience with electronic medical records (EPIC). NursingCM Compensation Range: $104,000.00- $151,000.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

The Boston Medical Center Geriatric Services, Home Care Program provides primary medical care and intensive nursing case management to homebound frail elders living within the City of Boston. The Nurse Care Manager position is a unique one requiring a variety of nursing skills in order to effectively provide nursing case management for a panel of complex, high risk, nursing home level older adults. Position: Nurse Care Manager Department: Geriatrics Schedule: 40 Hours (Days) ESSENTIAL RESPONSIBILITIES / DUTIES: Performs a variety of high-level nursing care management services through the development and use of geriatric nursing practice standards. Activities include conducting a comprehensive geriatric nursing assessment, developing and reassessing a plan of care which addresses the physical and psycho-social needs of the older adult; triaging day to day clinical issues; and providing patient/family education via telephone and home visits as well as coordinating care and services across various sites of care. Ensures that desired patient outcomes are achieved and that variances from established best practices are evaluated and addressed as necessary. JOB REQUIREMENTS EDUCATION: * BSN CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: * Licensed to practice professional nursing as a registered nurse in the Commonwealth of Massachusetts. EXPERIENCE: * 5 years of experience as an RN functioning in a model of care delivery system that included care management. * Experience working with Geriatric population is preferred. KNOWLEDGE AND SKILLS: * strong clinical nursing knowledge and skills * specific geriatrics nursing knowledge and skills * keen telephone triaging skills to evaluate episodic acute and chronic clinical issues with critical reasoning and astute clinical judgment to expedite appropriate care given the complexity of our homebound, high risk population * knowledge of community resources * knowledge of managed care insurance programs * ability and willingness to make home visits to provide direct patient care as needed * strong communication skills working w/ patients, families and caregivers as well as an interdisciplinary team w/in BMC. * ability to develop professional relationships w/ various community providers * ability to multitask and be organized * confidence to facilitate problem solving and decision-making * confidence and ability to lead a clinical team NursingCM Compensation Range: $104,000.00- $151,000.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Performs a variety of high-level nursing case management services through the development and use of geriatric nursing practice standards. Activities include conducting a comprehensive geriatric nursing assessment, history and physical, developing and reassessing a plan of care which addresses the physical and psycho-social needs of the older adult and family, patient/family education and coordination of care and services across various sites of care. The Geriatric Nurse Case Manager assists in the development, implementation, evaluation and revision of the case management model of care and program. Ensures that desired patient outcomes are achieved and that variances from established best practices are evaluated and addressed as necessary. Position: Nurse Care Manager Department: Geriatrics Schedule: 40 Hours (Days) ESSENTIAL RESPONSIBILITIES / DUTIES: Patient Care Delivers direct patient care via home visits and/or hospital visits, as required. Utilizes telephone triage to evaluate patient care issues. Identifies actual and/or potential illness or change in condition which may impact the care plan. Makes recommendations to address identified problems. Provides proven methodologies and recommendations for successful implementation of the care plan. Implements a care plan which may include: care coordination to support delivery of medical, psychosocial care and associated care plans, activities of daily living, legal, financial management, etc. education regarding the health care delivery and reimbursement systems, prescription drug cost management, health & wellness programs, long term care insurance, health care proxy, asset and legal management, government, community agencies, public & private organizations, hiring through private entities, etc. advocacy to ensure the elders safety, physical, psycho-emotional legal & financial well-being, to support care-giving & quality of life goals, navigate the healthcare delivery system, obtain third party reimbursement for covered goods and services, etc. assessment and monitoring of care being delivered to the elder and provision of recommendations to the elder and/or their representative regarding the advisability of the need to modify care, the care plan, providers and/or vendors, as necessary and appropriate consultation and/or conferencing with the elder & their formal, informal caregivers, family, significant others, representatives to assess issues, consolidate information, coordinate planning and care delivery with and for the elder Ensure safe and appropriate transitions of care from one site to another using effective written and verbal communication skills and expert knowledge of community and long term care resources Participates in the development, implementation, evaluation, and revision of the nursing case management program in Geriatrics. Patient Education & Support Communicates with patients, their representative and/or providers to effectively implement plans and provide appropriate expertise and information regarding ongoing eldercare care management issues and services. Facilitates problem solving and decision-making by providing guidance and support to the patient, family members, acute care providers and community health care provider around the prognosis and course of care in the acute care and community setting. Program Management & Administration Collaborates with administration, physicians and other colleagues in Geriatrics and Medicine to develop, revise and update critical paths as well as support the development of DRG specific standards. Evaluates available financial variance and quality improvement data to determine the appropriate areas of focus for the nursing case management model and program. Assists in the development and monitoring of financial goals for targeted case managed patients. Assists in the planning and implementation of strategies to optimize reimbursement of services. Develops professional relationships with the community through effective networking and professional service which fosters a positive public image for the Geriatric Service and Boston Medical Center. Contributes to the education of nursing students and other health care disciplines with primary focus on geriatric nursing and case manager role. Expands geriatric practice base by utilizing, demonstrating, and conducting nursing research to maximize high quality, cost effective patient outcomes. Performs ongoing evaluation of case management program outcomes and identifies opportunities for improvement. Professional Development Identifies own learning needs and assumes responsibility for maintaining current knowledge, competency, and expertise in area of specialty. Completes annual mandatory educational requirements, departmental/specialty competencies, and maintains appropriate credential status. Participates as a committee member and/or chair when requested by geriatric management team. General: Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided. Utilizes hospital's behavioral standards as the basis for decision making and to support the department's and the hospital's goals. Follows established hospital infection control and safety procedures. Performs other duties as needed. JOB REQUIREMENTS EDUCATION: Graduate of an accredited baccalaureate nursing program is required; Masters preparation highly desirable. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: Requires a license to practice professional nursing as a registered nurse in the Commonwealth of Massachusetts. Certificate in Geriatric Nursing is highly desirable. EXPERIENCE: Requires 5 years experience as an RN functioning in a model of care delivery system that included case management. Experience working with Geriatric population is preferred. Requires ability to make home visits for nursing assessments; home care experience is a plus KNOWLEDGE AND SKILLS: Must be self-directed, a self-starter. Requires analytic ability to solve clinical nursing issues. Requires organizational skills to set priorities and efficiently complete assigned workload. Requires physical ability to meet core job responsibilities in accordance with practice setting demands for the patient populations regularly served. Requires ability to manage stress due to critical patient care issues, changing organizational climate, and staffing issues. Requires effective verbal and written communication skills appropriate to the patient populations served. Ability to apply principles of adult learning to provide educate to staff, patients and families. Multilingual skills (beyond that of English) in languages appropriate to the patient populations served by the medical center is preferred. Proficient with standard Microsoft programs (i.e. MS Word, Excel, PowerPoint, Outlook) and web browsers as well as experience with electronic medical records (EPIC). NursingCM Compensation Range: $104,000.00- $151,000.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

The Boston Medical Center Geriatric Services, Home Care Program provides primary medical care and intensive nursing case management to homebound frail elders living within the City of Boston. The Nurse Care Manager position is a unique one requiring a variety of nursing skills in order to effectively provide nursing case management for a panel of complex, high risk, nursing home level older adults. Position: Nurse Care Manager Department: Geriatrics Schedule: 40 Hours (Days) ESSENTIAL RESPONSIBILITIES / DUTIES: Performs a variety of high-level nursing care management services through the development and use of geriatric nursing practice standards. Activities include conducting a comprehensive geriatric nursing assessment, developing and reassessing a plan of care which addresses the physical and psycho-social needs of the older adult; triaging day to day clinical issues; and providing patient/family education via telephone and home visits as well as coordinating care and services across various sites of care. Ensures that desired patient outcomes are achieved and that variances from established best practices are evaluated and addressed as necessary. JOB REQUIREMENTS EDUCATION: BSN CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: Licensed to practice professional nursing as a registered nurse in the Commonwealth of Massachusetts. EXPERIENCE: 5 years of experience as an RN functioning in a model of care delivery system that included care management. Experience working with Geriatric population is preferred. KNOWLEDGE AND SKILLS: strong clinical nursing knowledge and skills specific geriatrics nursing knowledge and skills keen telephone triaging skills to evaluate episodic acute and chronic clinical issues with critical reasoning and astute clinical judgment to expedite appropriate care given the complexity of our homebound, high risk population knowledge of community resources knowledge of managed care insurance programs ability and willingness to make home visits to provide direct patient care as needed strong communication skills working w/ patients, families and caregivers as well as an interdisciplinary team w/in BMC. ability to develop professional relationships w/ various community providers ability to multitask and be organized confidence to facilitate problem solving and decision-making confidence and ability to lead a clinical team NursingCM Compensation Range: $104,000.00- $151,000.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

The Nurse Manager/Clinical Flow Leader is a registered nurse who functions as a patient care provider, supervisor and clinical resource for staff. She/he implements management and clinical activities. Coordinates clinical activities to ensure that the nursing process is operationalized utilizing Standards of Care/Standards of Practice. Primary responsibilities include ensuring the provision of patient care consistent with department/hospital and regulatory standards. The Nurse Manager/Clinical Flow Leader is responsible for the coordination of all movement of patients within the IPP in a safe and efficient manner. This position will interface with Charge Nurses from the IPP area as well as the anesthesia site officers and providers as a single point of contact. As a liaison with supporting departments, the Nurse Manager/Clinical Flow Leader will be responsible for troubleshooting issues which impact efficient patient care and flow. Position: Nurse Manager/Clinical Flow Leader Department: PACU Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: 1.0 Performs management duties in collaboration with the nurse director to achieve and maintain quality services and positive employee relations. 1.1 Assumes overall unit management within established policies, procedures, labor and supply budgets in the absence of the nurse manager. 1.2 Supervises (hires, evaluates, and disciplines) all RN and non-RN staff according to established personnel policies, procedures and union contracts. 1.3 Initiates and facilitates problem solving by timely identification and communication of staff and patient care issues and solutions to nurse manager. 1.4 Assures that staff schedules are completed and posted in accordance with nursing department policies, procedures and union contract requirements. 1.5 Acquires, maintains, and utilizes knowledge of current labor contracts and personnel policies and procedures, initiates timely and appropriate management interventions, inclusive of coaching, counseling and progressive discipline. Works collaboratively with Human Resources/Labor Management staff as needed. 1.6 Provides off shift and weekend leadership coverage, as needed. 1.7 Provides feedback and monitoring off shift of performance improvement plans. 2.0 Promotes and facilitates staff's professional development to ensure the unit provides quality nursing cares. 2.1 Promotes staff development and clinical competency by facilitating staff attendance of unit in-services, appropriate outside conferences, and department committees. 2.2 Promotes own professional development by attendance at conferences with a management/clinical focus. 2.3 Develops staff assignments for patient care taking into consideration individual staff abilities and learning needs. 2.4 Works collaboratively with the nurse director and nurse educator to establish, facilitate and coordinate a preceptor program. 3.0 Participates in quality improvement activities and on committees to ensure that Standard of Care/Practice are evaluated and met. 3.1 Completes unit based quality improvement/risk management projects in collaboration with the nurse manager. 3.2 Participates in assigned committees and communicates timely information to nurse manager and staff. 3.3 Facilitates unit based, approved research projects. 3.4 Promotes practice that is in compliance with appropriate statues and regulations and evidence based practice (i.e., DPH, Joint Commission, OSHA, etc.). 3.5 Performance quality audits of EMR documentation. 4.0 Coordinates clinical activities to ensure safe and efficient functioning of the unit based on patient needs. 4.1 Collaborates with appropriate team members to promote a smooth flow of patients through the hospital system. 4.2 Promotes and maintains effective professional relationships with all healthcare team members to ensure that patient care issues are addressed in a timely manner. 4.3 Acts as a clinical role model to staff through provision of direct patient care in accordance with appropriate department policies and procedures. 4.4 Promotes the Nursing Department's mission, vision and values and professional practice model. 4.5 Coordinates a morning huddle with respective charge RNs from the IPP, and anesthesia site leader to review the cases for the day and plan accordingly 4.6 Maintains global awareness of all areas within the IPP throughout the shift, coordinating with all support departments. 4.7 Serves as a liaison with other departments (Lab, Imaging, ED, inpatient units) to handle issues that arise during the shift that impeded throughout and to coordinate problem solving with respective IPP areas. 4.8 Works in coordination with the ED and Charge RNs to coordinate add on cases and transfers direct admits, as needed. 4.9 Partners with bed control on the placement of patients post anesthesia and post procedure. 4.10 Mediates conflicts among departments within IPP and external to the IPP. Other duties Interprets/translates for patients/families/visitors when needed and when conversant in his/her native language. Requests Interpretive Services when needed. Utilizes hospital's Values as the basis for decision making and to facilitate the division's hospital mission. Follows established hospital infection control and safety procedures. Performs other duties as needed. EDUCATION: Graduate of an accredited baccalaureate nursing program (BSN) required. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: Work requires current Massachusetts RN license. Certification in related specialty areas encouraged. EXPERIENCE: * Work requires a minimum of three to five years clinical experience. * Work requires a minimum of two years clinical experience relevant to the unit patient population. KNOWLEDGE AND SKILLS: * Analytical abilities required to organize, supervise and evaluate the work of others, to develop, interpret, implement, and evaluate policies, procedures and standards. * Strong interpersonal skills with the ability to guide, direct, mentor, train and work collaboratively in a team building environment. * Effective English communication skills (oral and written). * Bilingual or multi-lingual skills (beyond that of English) appropriate to the patient population served is a plus. * Basic computer proficiency inclusive of ability to access, enter, and interpret computerized data/information in EHR. * Work requires physical ability to perform the core job responsibilities in accordance with practice setting demands for patient populations regularly served * Basic proficiency with EPIC. NursingPeriOp Compensation Range: $90,500.00- $131,500.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

The Nurse Manager in General Internal Medicine is a registered nurse who functions as a supervisor and clinical resource for nursing staff, team leads and team coordinators, and medical assistants. She/he provides oversight on the implementation of operational, patient care and other associated clinical activities. The Nurse Manager reports to the Nurse Director and will collaborate on practice improvements that ensure that the nursing process is operationalized utilizing Standards of Care/Standards of Practice. As part of this role, the Nurse Manager will seek out opportunities to innovate and enhance nursing practice and best clinical practice using data-driven methodologies and a shared governance model. Position: Nurse Manager, General Internal Medicine Department: General Internal Medicine Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: * 1.0 Performs management duties in collaboration with the nurse director to achieve and maintain quality services and positive employee relations. * 1.1 Assumes overall unit management within established policies, procedures, labor and supply budgets in the absence of the nurse director. * 1.2 Supervises (hires, evaluates, and disciplines) all RN and non-RN staff according to established personnel policies, procedures and union contracts. * 1.3 Initiates and facilitates problem solving by timely identification and communication of staff and patient care issues and solutions to nurse director. * 1.4 Assures that staff schedules are completed and posted in accordance with nursing and medical assistant department policies, procedures and union contract requirements. * 1.5 Acquires, maintains, and utilizes knowledge of current labor contracts and personnel policies and procedures, initiates timely and appropriate management interventions, inclusive of coaching, counseling and progressive discipline. Works collaboratively with Human Resources/Labor Management staff as needed. * 1.6 Conducts independent investigation of employees' incidents involving clinical practice issues including review of employee personnel file, discipline record, and evaluations. Imposes appropriate disciplinary action when needed. * 2.0 Promotes and facilitates staff's professional development to ensure the unit provides quality nursing care. * 2.1 Promotes staff development and clinical competency by facilitating staff attendance of unit in-services, appropriate outside conferences, and department committees. * 2.2 Promotes own professional development by attendance at conferences with a management/clinical focus. * 2.3 Develops staff assignments for patient care taking into consideration individual staff abilities and learning needs. * 2.4 Works collaboratively with the nurse director/clinical instructor to establish, facilitate and coordinate a preceptor program. * 3.0 Participates in quality improvement activities and on committees to ensure that Standard of Care/Practice are evaluated and met. * 3.1 Completes unit based quality improvement/risk management projects in collaboration with the nurse manager. * 3.2 Participates in assigned committees and communicates timely information to nurse director and staff. * 3.3 Facilitates unit based, approved research projects. * 3.4 Promotes practice that is in compliance with appropriate statues and regulations (i.e., DPH, Joint Commission, OSHA, etc.). * 4.0 Coordinates clinical activities to ensure safe and efficient functioning of the unit based on patient needs. * 4.1 Demonstrates the knowledge and skills necessary to promote care appropriate to the age groups of patients regularly served. * 4.2 Promotes and maintains effective professional relationships with all healthcare team members to ensure that patient care issues are addressed in a timely manner. * 4.3 Acts as a clinical role model to staff through provision of direct patient care in accordance with appropriate department policies and procedures. * 4.4 Promotes the Nursing Department's mission, professional practice model, and Magnet culture. * 5.0 Other duties * 5.1 Utilizes hospital's values as the basis for decision making and to facilitate the division's hospital mission. * 5.2 Follows established hospital infection control and safety procedures. * 5.3 Performs other duties as needed. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). JOB REQUIREMENTS EDUCATION: Graduate of an accredited baccalaureate nursing program (BSN) required. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: Work requires current Massachusetts RN license or ability to gain reciprocity license prior to start. Certification in related specialty areas may also be required. EXPERIENCE: * A minimum of three to five years clinical experience is required. * Charge nurse or supervisory experience is preferred. * Experience in Population Health is preferred. * Experience in Primary Care is preferred. KNOWLEDGE AND SKILLS: * Analytical abilities necessary to organize, supervise and evaluate the work of others, to develop, interpret, implement, and evaluate policies, procedures and standards. * Work requires effective communication skills and excellent interpersonal skills. * Effective verbal and written multilingual skill (beyond that of English) in languages appropriate to the patient populations served by the Hospital. * Proficiency with standard software programs used in healthcare (such as MS Word, Outlook) and web browsers, patient registration systems and electronic medical record. * Experience with Epic preferred. NursingAmbOut Compensation Range: $90,500.00- $131,500.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

The Nurse Manager is a registered nurse who functions as a patient care provider, supervisor, and clinical resource for home infusion nurses. The Nurse Manager coordinates and implements management and clinical activities to ensure that the nursing process is operationalized utilizing Standards of Care/Standards of Practice. The Nurse Manager is responsible for the performance of the home infusion nurses and auxiliary nursing personnel, and critical in acting as a bridge between nursing and pharmacy. Primary responsibilities include ensuring the provision of patient care in the home infusion setting is consistent with department/hospital and regulatory standards. Position: Nurse Manager Department: Retail Pharmacy-Home Infusion Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Provides direct and indirect skilled nursing care to home infusion patients, which may include but not limited to: * Implementation of physician orders * Patient assessment * Patient and caregiver teaching * Skilled nursing care * Monitoring of patient response * Response to emergency patient needs Performs management duties in collaboration with the pharmacy director to achieve and maintain quality services and positive employee relations. * Assumes overall management nursing team within established policies, procedures, labor and supply budgets in the absence of the nurse director. * Supervises (hires, evaluates, and disciplines) all RN and non-RN staff according to established personnel policies, procedures and union contracts. * Initiates and facilitates problem solving by timely identification and communication of staff and patient care issues and solutions to nurse director. * Assures that staff schedules are completed and posted in accordance with nursing department policies, procedures and union contract requirements. * Acquires, maintains, and utilizes knowledge of current labor contracts and personnel policies and procedures, initiates timely and appropriate management interventions, inclusive of coaching, counseling and progressive discipline. Works collaboratively with Human Resources/Labor Management staff as needed. * Conducts independent investigation of employees incidents involving clinical practice issues including review of employee personnel file, discipline record and evaluations. Imposes appropriate disciplinary action when needed. Promotes and facilitates staff's professional development to ensure team members provide quality nursing care. * Promotes staff development and clinical competency by facilitating staff attendance of in-services, appropriate outside conferences, and department committees. * Promotes own professional development by attendance at conferences with a management/clinical focus. * Develops staff assignments for patient care taking into consideration individual staff abilities and learning needs. * Works collaboratively with the pharmacy director/clinical instructor to establish, facilitate and coordinate a preceptor program. Participates in quality improvement activities and on committees to ensure that Standard of Care/Practice are evaluated and met. * Completes quality improvement/risk management projects in collaboration with the nurse manager. * Participates in assigned committees and communicates timely information to pharmacy director and staff. * Promotes practice that is in compliance with appropriate statues and regulations (i.e., DPH, Joint Commission, OSHA, etc.). Coordinates clinical activities to ensure safe and efficient functioning based on patient needs. * Collaborates with appropriate team members to promote a smooth flow of patients through the hospital system. * Demonstrates the knowledge and skills necessary to promote care appropriate to the age groups of patients regularly served. * Promotes and maintains effective professional relationships with all healthcare team members to ensure that patient care issues are addressed in a timely manner. * Acts as a clinical role model to staff through provision of direct patient care in accordance with appropriate department policies and procedures. * Promotes the Nursing Department's mission, professional practice model, and Magnet culture. Other duties: * Interprets/translates for patients/families/visitors when needed and when conversant in his/her native language. Requests Interpretive Services when needed. * Utilizes hospital's Values as the basis for decision making and to facilitate the division's hospital mission. * Follows established hospital infection control and safety procedures. * Performs other duties as needed. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). JOB REQUIREMENTS EDUCATION: * Graduate of an accredited baccalaureate nursing program (BSN) required. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: * Work requires current Massachusetts RN license. Certification in related specialty areas encouraged. EXPERIENCE: * Work requires a minimum of three to five years clinical experience. KNOWLEDGE AND SKILLS: * Analytical abilities required to organize, supervise and evaluate the work of others, to develop, interpret, implement, and evaluate policies, procedures and standards. * Strong interpersonal skills with the ability to guide, direct, mentor, train and work collaboratively in a team building environment. * Excellent verbal and written communication skills.Excellent problem-solving skills with strong leadership abilities. * Proficient in Microsoft Office applications including ability to access, enter, and interpret computerized data/information. * Work requires physical ability to perform the core job responsibilities in accordance with practice setting demands for patient populations regularly served Special Working Conditions * Responsible for on-call as needed. Compensation Range: $90,500.00- $131,500.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

The Nurse Manager/Clinical Flow Leader is a registered nurse who functions as a patient care provider, supervisor and clinical resource for staff. She/he implements management and clinical activities. Coordinates clinical activities to ensure that the nursing process is operationalized utilizing Standards of Care/Standards of Practice. Primary responsibilities include ensuring the provision of patient care consistent with department/hospital and regulatory standards. The Nurse Manager/Clinical Flow Leader is responsible for the coordination of all movement of patients within the IPP in a safe and efficient manner. This position will interface with Charge Nurses from the IPP area as well as the anesthesia site officers and providers as a single point of contact. As a liaison with supporting departments, the Nurse Manager/Clinical Flow Leader will be responsible for troubleshooting issues which impact efficient patient care and flow. Position: Nurse Manager/Clinical Flow Leader Department: PACU Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: 1.0 Performs management duties in collaboration with the nurse director to achieve and maintain quality services and positive employee relations. 1.1 Assumes overall unit management within established policies, procedures, labor and supply budgets in the absence of the nurse manager. 1.2 Supervises (hires, evaluates, and disciplines) all RN and non-RN staff according to established personnel policies, procedures and union contracts. 1.3 Initiates and facilitates problem solving by timely identification and communication of staff and patient care issues and solutions to nurse manager. 1.4 Assures that staff schedules are completed and posted in accordance with nursing department policies, procedures and union contract requirements. 1.5 Acquires, maintains, and utilizes knowledge of current labor contracts and personnel policies and procedures, initiates timely and appropriate management interventions, inclusive of coaching, counseling and progressive discipline. Works collaboratively with Human Resources/Labor Management staff as needed. 1.6 Provides off shift and weekend leadership coverage, as needed. 1.7 Provides feedback and monitoring off shift of performance improvement plans. 2.0 Promotes and facilitates staff's professional development to ensure the unit provides quality nursing cares. 2.1 Promotes staff development and clinical competency by facilitating staff attendance of unit in-services, appropriate outside conferences, and department committees. 2.2 Promotes own professional development by attendance at conferences with a management/clinical focus. 2.3 Develops staff assignments for patient care taking into consideration individual staff abilities and learning needs. 2.4 Works collaboratively with the nurse director and nurse educator to establish, facilitate and coordinate a preceptor program. 3.0 Participates in quality improvement activities and on committees to ensure that Standard of Care/Practice are evaluated and met. 3.1 Completes unit based quality improvement/risk management projects in collaboration with the nurse manager. 3.2 Participates in assigned committees and communicates timely information to nurse manager and staff. 3.3 Facilitates unit based, approved research projects. 3.4 Promotes practice that is in compliance with appropriate statues and regulations and evidence based practice (i.e., DPH, Joint Commission, OSHA, etc.). 3.5 Performance quality audits of EMR documentation. 4.0 Coordinates clinical activities to ensure safe and efficient functioning of the unit based on patient needs. 4.1 Collaborates with appropriate team members to promote a smooth flow of patients through the hospital system. 4.2 Promotes and maintains effective professional relationships with all healthcare team members to ensure that patient care issues are addressed in a timely manner. 4.3 Acts as a clinical role model to staff through provision of direct patient care in accordance with appropriate department policies and procedures. 4.4 Promotes the Nursing Department's mission, vision and values and professional practice model. 4.5 Coordinates a morning huddle with respective charge RNs from the IPP, and anesthesia site leader to review the cases for the day and plan accordingly 4.6 Maintains global awareness of all areas within the IPP throughout the shift, coordinating with all support departments. 4.7 Serves as a liaison with other departments (Lab, Imaging, ED, inpatient units) to handle issues that arise during the shift that impeded throughout and to coordinate problem solving with respective IPP areas. 4.8 Works in coordination with the ED and Charge RNs to coordinate add on cases and transfers direct admits, as needed. 4.9 Partners with bed control on the placement of patients post anesthesia and post procedure. 4.10 Mediates conflicts among departments within IPP and external to the IPP. Other duties Interprets/translates for patients/families/visitors when needed and when conversant in his/her native language. Requests Interpretive Services when needed. Utilizes hospital's Values as the basis for decision making and to facilitate the division's hospital mission. Follows established hospital infection control and safety procedures. Performs other duties as needed. EDUCATION: Graduate of an accredited baccalaureate nursing program (BSN) required. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: Work requires current Massachusetts RN license. Certification in related specialty areas encouraged. EXPERIENCE: Work requires a minimum of three to five years clinical experience. Work requires a minimum of two years clinical experience relevant to the unit patient population. KNOWLEDGE AND SKILLS: Analytical abilities required to organize, supervise and evaluate the work of others, to develop, interpret, implement, and evaluate policies, procedures and standards. Strong interpersonal skills with the ability to guide, direct, mentor, train and work collaboratively in a team building environment. Effective English communication skills (oral and written). Bilingual or multi-lingual skills (beyond that of English) appropriate to the patient population served is a plus. Basic computer proficiency inclusive of ability to access, enter, and interpret computerized data/information in EHR. Work requires physical ability to perform the core job responsibilities in accordance with practice setting demands for patient populations regularly served Basic proficiency with EPIC. NursingPeriOp Compensation Range: $83,000.00- $120,500.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

The Nurse Manager in General Internal Medicine is a registered nurse who functions as a supervisor and clinical resource for nursing staff, team leads and team coordinators, and medical assistants. She/he provides oversight on the implementation of operational, patient care and other associated clinical activities. The Nurse Manager reports to the Nurse Director and will collaborate on practice improvements that ensure that the nursing process is operationalized utilizing Standards of Care/Standards of Practice. As part of this role, the Nurse Manager will seek out opportunities to innovate and enhance nursing practice and best clinical practice using data-driven methodologies and a shared governance model. Position: Nurse Manager, General Internal Medicine Department: General Internal Medicine Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: 1.0 Performs management duties in collaboration with the nurse director to achieve and maintain quality services and positive employee relations. 1.1 Assumes overall unit management within established policies, procedures, labor and supply budgets in the absence of the nurse director. 1.2 Supervises (hires, evaluates, and disciplines) all RN and non-RN staff according to established personnel policies, procedures and union contracts. 1.3 Initiates and facilitates problem solving by timely identification and communication of staff and patient care issues and solutions to nurse director. 1.4 Assures that staff schedules are completed and posted in accordance with nursing and medical assistant department policies, procedures and union contract requirements. 1.5 Acquires, maintains, and utilizes knowledge of current labor contracts and personnel policies and procedures, initiates timely and appropriate management interventions, inclusive of coaching, counseling and progressive discipline. Works collaboratively with Human Resources/Labor Management staff as needed. 1.6 Conducts independent investigation of employees' incidents involving clinical practice issues including review of employee personnel file, discipline record, and evaluations. Imposes appropriate disciplinary action when needed. 2.0 Promotes and facilitates staff's professional development to ensure the unit provides quality nursing care. 2.1 Promotes staff development and clinical competency by facilitating staff attendance of unit in-services, appropriate outside conferences, and department committees. 2.2 Promotes own professional development by attendance at conferences with a management/clinical focus. 2.3 Develops staff assignments for patient care taking into consideration individual staff abilities and learning needs. 2.4 Works collaboratively with the nurse director/clinical instructor to establish, facilitate and coordinate a preceptor program. 3.0 Participates in quality improvement activities and on committees to ensure that Standard of Care/Practice are evaluated and met. 3.1 Completes unit based quality improvement/risk management projects in collaboration with the nurse manager. 3.2 Participates in assigned committees and communicates timely information to nurse director and staff. 3.3 Facilitates unit based, approved research projects. 3.4 Promotes practice that is in compliance with appropriate statues and regulations (i.e., DPH, Joint Commission, OSHA, etc.). 4.0 Coordinates clinical activities to ensure safe and efficient functioning of the unit based on patient needs. 4.1 Demonstrates the knowledge and skills necessary to promote care appropriate to the age groups of patients regularly served. 4.2 Promotes and maintains effective professional relationships with all healthcare team members to ensure that patient care issues are addressed in a timely manner. 4.3 Acts as a clinical role model to staff through provision of direct patient care in accordance with appropriate department policies and procedures. 4.4 Promotes the Nursing Department's mission, professional practice model, and Magnet culture. 5.0 Other duties 5.1 Utilizes hospital's values as the basis for decision making and to facilitate the division's hospital mission. 5.2 Follows established hospital infection control and safety procedures. 5.3 Performs other duties as needed. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). JOB REQUIREMENTS EDUCATION: Graduate of an accredited baccalaureate nursing program (BSN) required. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: Work requires current Massachusetts RN license or ability to gain reciprocity license prior to start. Certification in related specialty areas may also be required. EXPERIENCE: A minimum of three to five years clinical experience is required. Charge nurse or supervisory experience is preferred. Experience in Population Health is preferred. Experience in Primary Care is preferred. KNOWLEDGE AND SKILLS: Analytical abilities necessary to organize, supervise and evaluate the work of others, to develop, interpret, implement, and evaluate policies, procedures and standards. Work requires effective communication skills and excellent interpersonal skills. Effective verbal and written multilingual skill (beyond that of English) in languages appropriate to the patient populations served by the Hospital. Proficiency with standard software programs used in healthcare (such as MS Word, Outlook) and web browsers, patient registration systems and electronic medical record. Experience with Epic preferred. NursingAmbOut Compensation Range: $83,000.00- $120,500.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Who We Are: Since 1985, BHCHP's mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community's most vulnerable-and most resilient-citizens. From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face. Job Summary: Hours: Full-time, Monday-Friday; 08:30am -5:00pm Union: Yes Union Name: 1199 SEIU Patient Facing: Yes Boston Health Care for the Homeless Program (BHCHP) is offering a wonderful opportunity to work as a part of a vibrant multidisciplinary HIV team. As a program recognized nationally for its innovative programming and provision of the highest quality health care for people experiencing homelessness, the Medical Case Manager will work to address key social determinants of health for people living with HIV and substance use disorder who are experiencing homelessness; and do so within a collaborative team-based community health center context. This position is funded until the end of February 2028 with the possibility for renewal. If this funding is not renewed, this position will end February 28, 2028. Responsibilities: * Assess new HIV patients for financial, psycho-social, housing, and other needs. Develop comprehensive service care plan with the patient; assess Ryan White eligibility and care plan at intake and every 6 months; attend all required Boston Public Health Commission Ryan White trainings (including on eligibility and program updates) * Work with patients to reduce barriers to full engagement in HIV care and treatment, including via collaboration with legal and housing advocates; assist patients in attending important appointments including medical, benefits, mental health, etc., by arranging transportation and addressing other barriers; accompany patients as needed to important housing, legal and social service appointments; as well as to medical and behavioral health appointments when indicated; track patients who miss appointments and reschedule as necessary, document care appropriately in medical record * Identify, in collaboration with rest of the multidisciplinary team, which patients will benefit from outreach visits at shelters, outside agencies, jail, or their place of residence; participate in HIV care team to exchange information, develop an integrated care plan, etc., in partner notification program, and in multidisciplinary HIV care team meetings to collaborate on integrated care plans and coordinate care * Conduct intensive outreach visits on the streets, drop in spaces, outside agencies, jail, or patients' homes to connect with patients who are newly diagnosed with HIV and not yet in care, or who have fallen out of care Qualifications: * Associate's or bachelor's degree in a related field and/ or equivalent two years relevant human services experience * Experience working with people with substance use disorder is required, experience working with people experiencing homelessness, incarceration and/or sexual violence is a plus; lived experiences are welcomed and valued * Commitment to harm reduction, knowledge of harm reduction strategies and trauma informed approaches is required; previous experiences conducting street level outreach with at-risk populations a plus; knowledge of community resources, particularly addiction related resources and supports a plus * Commitment to equitable and culturally appropriate care for a wide range of diverse populations, including (but not limited to) communities of color, LGBTQIA communities, non-English speaking populations, people with histories of incarceration, people with substance use disorders, and people experiencing homelessness * Strong organizational, interpersonal, written, and verbal communication skills; self-directed, motivated, and flexible with the ability to work independently as well as in a team-based setting * Bi-lingual fluency in Spanish is preferred Compensation and Benefits: * The compensation increases based on years of experience and ranges from $22.07 - $35.31 hourly. * BHCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees. Does this amazing opportunity interest you? Then we'd love to hear from you. As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to. Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.

Utilizing a collaborative process, the care manager will assess, plan, implement, monitor, and evaluate the options and services required to meet an individual's health needs, using communication and available resources to promote quality, cost-effective outcomes. The care manager helps identify appropriate providers and facilities throughout the continuum of services while ensuring that available resources are being used in a timely and cost-effective manner in order to obtain optimum value for both the patient and the reimbursement source. This care manager is dedicated to handle the increased volume and to support the overall care management process and the department. Position: RN Float Nurse Case Manager Department: Case Management Schedule: 40 Hours (Days / 4x10 Hour Shifts / Every 6th Weekend) JOB REQUIREMENTS EDUCATION: Graduate of an accredited ASN/BSN Program in Nursing CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: * Licensed to practice as a Registered Nurse in the commonwealth of Massachusetts * CCM or related certification attained within 24 months from the hire date is preferred EXPERIENCE: * 3-5 years of diversified clinical experience is required * A minimum of 2 years of previous experience involving judgment and decision making, preferably in a utilization management/case management position KNOWLEDGE AND SKILLS: * Extensive background and knowledge of current medical/surgical patterns of practice. * Medical terminology and standard medical abbreviations. * Managed care concepts, the various health care delivery systems * Methods for assessing an individual are level of physical/mental impairment, understanding of the physical and psychological characteristics of illness, and understanding of expected treatment. * Confidentiality issues and the legal and ethical issues pertaining to them. * ICD-9 and CPT nomenclature and the ability to interpret and convert this information, as applicable. * Knowledge of benefits and various plan contracts, eligibility issues and requirements. * Role and functional responsibilities of case management professional; case management program philosophy and purpose within Managed Care Program * Excellent interpersonal, verbal and written communication and negotiations skills * Strong analytical, data management and PC skills Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Who We Are: Since 1985, BHCHP's mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community's most vulnerable-and most resilient-citizens. From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face. Job Summary: * NOW OFFERING A $4,000 SIGN ON BONUS* Hours: Full-time, Monday-Friday; 8:30am-5:00pm; hybrid model of on-site and remote work. Union: No Union Name: n/a Patient Facing: Yes We are looking to hire a dedicated and passionate Nurse Care Manager for our Behavioral Health Community Partners program. The Behavioral Health Community Partners program is a MassHealth program that provides eligible enrollees with support to better manage their complex medical and mental illnesses and substance misuse. This particular program has a special patient population focus on individuals lacking stable housing. In this role, you will act as a highly autonomous driver of patient wellness by creating and enacting person-centered care plans for a set patient panel in direct partnership with Care Coordinators and the patients themselves. This is an outreach position, enabling you to truly meet the patients where they are at, and requires the employment of a population health lens to provide both preventative and reactionary services. As a Nurse Care Manager, you will use clinical expertise to collaborate with the broader interdisciplinary care team (Primary Care Providers, BH clinicians, etc.) to ensure that the enrollees are receiving needed services, have adequate access to necessary knowledge and resources, and are measuring progress towards the goals outlined in their patient-centered care plan. This is an excellent position for those wanting to address social determinants of health and systemic inequities at both micro and macro levels in conjunction with key stakeholders throughout the city. Responsibilities: * Enact essential duties through a mix of onsite and remote days a week. * Provide clinical assistance to 3-5 Care Coordinators with panels of approximately 50 patients each, in addition to a small panel independently managed of approximately 5 clients. This includes chronic disease management and medication support. * Engage vulnerable populations as part of a multidisciplinary outreach team. This includes home visits, outreach to hospitals, homeless shelters, and other settings, as needed. * Perform timely follow up and medication support following transitions of care. * Connect enrollees to various needed supportive services and resources. * Provide clinical oversight and tracking for annual comprehensive health assessments. * Participate in developing patient-centered care plans and reviewing health assessments for the BH CP enrollees on their panel. * Work with BHCHP staff at Boston-area hospitals to coordinate hospital admission/discharge plans with the behavioral health clinician, PCP, ACO, MCO etc. * Use data to evaluate outcomes of targeted interventions for panel. Assist in developing appropriate adjustments to care plans based on this data. * Implement prevention & engagement strategies in collusion with Care Coordinator. * Provide health coaching for groups of enrollees or individual enrollees as needed. * Support connection to substance use treatment and affiliated services when appropriate. * Engage in quality improvement efforts, as led by the BH CP Clinical Team Coordinator and Clinical Program Manager. Qualifications: * Licensed as Registered Nurse in the Commonwealth of Massachusetts. * Nursing experience with complex patients preferred; BSN preferred but not required. * Experience working with vulnerable populations, including people with a history of trauma, those experiencing socioeconomic stress, homelessness, or substance use disorders. * Experience working on cross-disciplinary, integrated teams; strong interpersonal skills and clinical problem solving. * Comfort with working in an autonomous clinical and outreach setting; capable of working with data to track and measure performance. * Bilingual skills in Spanish and English strongly preferred * Computer skills: Proficient with Microsoft Excel Spreadsheets, entering narrative and other data into a database, Epic EHR. * Flexibility and strong multitasking skills. Compensation and Benefits: * NOW OFFERING A $4,000 SIGN ON BONUS* * The compensation ranges from $40.00 -$58.00 per hour and increases based on years of experience. * BHCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees. Does this amazing opportunity interest you? Then we'd love to hear from you. As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to. Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.

Who We Are: Since 1985, BHCHP's mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community's most vulnerable-and most resilient-citizens. From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face. Bilingual, Bicultural, LGBTQIA identifying, Black, Indigenous, and People of Color are encouraged to apply. To learn more about working at BHCHP, watch our video Please Click Here. Job Summary: ***NOW OFFERING A $4,000 SIGN ON BONUS*** Union: None Union Name: None Patient Facing: Yes Join a team dedicated to transforming healthcare for youth and families experiencing homelessness in Greater Boston. As an Nurse Manager (NM), you will lead clinical operations while delivering compassionate, high-quality care to those who need it most. This unique position combines clinical expertise with operational leadership, overseeing the daily functions at Family Team sites while providing direct patient care. In this role, you will not only deliver compassionate care but also drive quality improvement and shape service delivery models-paving the way for your own leadership advancement. Key responsibilities include: · Delivering pediatric and adult patient care, including assessments, interventions, and health education · Managing quality improvement initiatives, regulatory compliance, and vaccine program · Supervising RNs and Medical Assistants, ensuring excellence in clinical operations · Supporting public health measures tailored to the needs of youth and families experiencing homelessness The Family Team provides integrated health services, including primary and episodic care, immunizations, mental health and substance abuse treatment, family planning, nutrition, and social service advocacy to pediatric, young adults, and adult patients. Care is delivered at the Family Clinic and various shelters, housing sites, daycare centers, and outreach locations throughout Greater Boston BHCHP recognizes that no candidate is likely to meet every single qualification. If you bring strong leadership potential, a passion for innovation, or significant experience working with diverse populations, we encourage you to apply-even if you don't check every box! Hours: Full time; Monday- Friday 8:30 am- 5:00 pm Responsibilities: (a) Direct Patient Care · Provide pediatric and adult care, including completing assessments, developing, and implementing interventions, monitoring progress, and evaluating effectiveness · Conduct triage and nursing assessments for walk-in patients · Address health gaps and concerns for patients and their families · Support and collaborate with case managers, ensuring patients are capable of adhering to care plans · Deliver health education to patients and site staff, focusing on health promotion and disease prevention · Organize screenings and vaccination clinics as needed (b) Clinical Responsibilities · Manage and ensure regulatory compliance of clinical supplies and medications: assume responsibility for medications and clinical supplies, including ordering, tracking, expiration checking, etc. · Oversee adherence to local, state, and federal healthcare regulations · Serve as Vaccine Manager, overseeing the use and compliance of the Vaccines for Children program · Serve as team leader for various partner programs, such as Reach out and Read, MA State Lead Testing Program, and Health Care Consultant for Horizons for Homeless Children · Develop and implement policies and procedures in collaboration with the Family Team and BHCHP Leadership · Monitor clinical operations, ensuring high-quality care · Lead quality improvement initiatives to enhance patient outcomes · Participate in public health efforts tailored to the needs of families and youth experiencing homelessness (c) Administrative Responsibilities · Lead and mentor Family Team RNs and Medical Assistants to foster professional growth and ensure a high standard of patient care · Oversee Family Clinic services in collaboration with BHCHP and Family Team leadership · Transport and distribute supplies, medications, and vaccines to and from various sites · Contribute to BHCHP committees (Clinical Operations, Management, Quality & Efficiency), focused on clinical excellence, operational efficiency, and quality improvement · Serve as a resource and mentor, supporting staff in professional development, equity, and diversity training Qualifications: Required Qualifications: · Registered Nurse with a current Massachusetts license · Bachelor's degree in nursing · Minimum of five (5) years of progressively responsible nursing experience · Pediatric nursing experience strongly preferred · Minimum of two (2) years of generalist/medical-surgical/community nursing experience · Valid driver's license and access to a car for travel between sites required · Leadership experience with demonstrated management ability · Experience working with underserved populations, including youth and families experiencing homelessness · Outreach nursing experience preferred · Bilingual proficiency in Spanish, Haitian Creole, or other languages commonly spoken by the population served; Additional compensation for demonstrated bilingual proficiency Compensation and Benefits: ***NOW OFFERING A $4,000 SIGN ON BONUS*** The compensation starts at $42.60 and increases based on years of experience. BHCHP full-time employees are elgible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees. Does this amazing opportunity interest you? Then we'd love to hear from you. As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to. Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.

Job Description Who We Are: Since 1985, BHCHP's mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community's most vulnerable-and most resilient-citizens. From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face. Job Summary: ***NOW OFFERING A $4,000 SIGN ON BONUS*** Hours: Monday - Friday, 8:00 am-5:30 pm - full-time or part-time schedule possible Union: No Union Name: Non-union Patient Facing: Yes We are seeking an HIV Nurse Case Manager who is interested in a unique opportunity to work on a dynamic, multidisciplinary HIV primary care team that has been nationally recognized as a model of excellence. Alongside medical providers, case managers, social workers, behavioral health team members and other HIV nurses, you will provide high quality nursing care to patients consistent with the philosophy of patient centeredness, non-judgement, harm reduction, and team-based care. You will serve in a key clinical role to the care team with primary responsibilities of HIV and other chronic disease management, care coordination, advice/triage needs for the team's patients, and ensures excellent communication of the care plan across team members. In this role, you will conduct clinical nursing assessments and triage for team patients during routine and urgent medical visits in the outpatient clinic, as well as during outreach visits to shelters, drop-in centers, street venues and patients' homes. You will also provide care coordination, medication adherence support, health education, and behavioral risk reduction counseling for HIV primary care patients. This role offers a unique opportunity to promote harm reduction, linkage, and retention to HIV primary care, with the aim of supporting people experiencing homelessness and living with HIV to achieve and sustain health and wellness. This position is funded until the end of March 2028 with the possibility for renewal. If this funding is not renewed, this position will end March 31, 2028. Responsibilities: Provides outpatient primary care nursing including medical assessments and triage services for HIV team patients coming in for same-day or scheduled visits; conducts virtual, telephonic, or in-person nurse assessment and triage to assess the severity of the patient's health concerns using approved protocols and resources to advise appropriately. Documents patient information accurately and in a timely manner in the EHR. Implements the patient-centered plan of care, evaluates outcomes, and regularly communicates the plan of care, patient status, and progress toward goals with the patient and care team members; conducts comprehensive intake assessments for new HIV team patients. Administers vaccines, injectable medications, and provides wound assessment and wound care as indicated; provides medication adherence assessments and counseling. Provides directly observed therapy when indicated with support of outreach team members. Coordinates care with integrated HIV team behavioral health staff. Along with other team members, visits patients at shelters and other outreach sites to provide nursing care and care coordination services and identify barriers to medication adherence and engagement in care. Provides chronic disease management support for HIV as well as other common co-morbid medical conditions such as diabetes and hypertension. Identifies any structural barriers patients face in accessing medical care and adhering to HIV medications, and works with the interdisciplinary team to address those barriers (e.g., housing, transportation, drug treatment, food, clothing, benefits, etc.) Assists medical providers in coordinating follow up related to the provision of medication (such as buprenorphine and naltrexone) for opioid use disorder and other substance use disorders. Coordinates preventative services for HIV team patients including, but not limited to, education, preventative medications, vaccinations, testing, and referrals. Promotes a compassionate and therapeutic environment that is responsive to the unique patient population and extends to members of the care team; demonstrates initiative and commitment to continuously improve services and processes that positively impact patient care and organizational goals. Participates in training and orientation of new nursing staff as directed by Supervisors. Exhibits a positive attitude with patients and establishes professional and respectful relationships with the internal and external healthcare team members, agencies, and healthcare facilities. Qualifications: Licensed as a Registered Nurse in the Commonwealth of Massachusetts. Bachelor's degree in nursing preferred; 2 years of experience working in an ambulatory/outpatient care environment required. HIV primary care experience strongly preferred. Certification as AIDS Certified Registered Nurse (ACRN) preferred; however, this can be obtained after being hired, and program funding available to support this training. Expertise in substance use disorder and harm reduction principles, strongly preferred. Experience working with people experiencing homelessness strongly preferred. Mental Health experience, including knowledge of trauma informed care, a plus. Experience working in a community health center setting, a plus. Compensation and Benefits: The compensation increases based on years of experience and ranges from $40.00 - $58.00 hourly. BHCHP full time employees are eligible for our competitive time off policy of 4 weeks' vacation, health, dental and vision insurance, 403B retirement savings plan and employer retirement contribution, and pre-tax MBTA pass program with 40% discount. In addition, eligible employees will receive yearly increases, additional compensation of up to seven thousand five hundred dollars added to your base hiring rate for demonstrated bilingual proficiency and the opportunity to work with local hospitals and community health centers. Does this amazing opportunity interest you? Then we'd love to hear from you. As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to. Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas. Powered by JazzHR Vbz399gY2M

Who We Are: Since 1985, BHCHP's mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community's most vulnerable-and most resilient-citizens. From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face. Job Summary: * NOW OFFERING A $4,000 SIGN ON BONUS* Hours: Monday - Friday, 8:00 am-5:30 pm - full-time or part-time schedule possible Union: No Union Name: Non-union Patient Facing: Yes We are seeking an HIV Nurse Case Manager who is interested in a unique opportunity to work on a dynamic, multidisciplinary HIV primary care team that has been nationally recognized as a model of excellence. Alongside medical providers, case managers, social workers, behavioral health team members and other HIV nurses, you will provide high quality nursing care to patients consistent with the philosophy of patient centeredness, non-judgement, harm reduction, and team-based care. You will serve in a key clinical role to the care team with primary responsibilities of HIV and other chronic disease management, care coordination, advice/triage needs for the team's patients, and ensures excellent communication of the care plan across team members. In this role, you will conduct clinical nursing assessments and triage for team patients during routine and urgent medical visits in the outpatient clinic, as well as during outreach visits to shelters, drop-in centers, street venues and patients' homes. You will also provide care coordination, medication adherence support, health education, and behavioral risk reduction counseling for HIV primary care patients. This role offers a unique opportunity to promote harm reduction, linkage, and retention to HIV primary care, with the aim of supporting people experiencing homelessness and living with HIV to achieve and sustain health and wellness. This position is funded until the end of March 2028 with the possibility for renewal. If this funding is not renewed, this position will end March 31, 2028. Responsibilities: * Provides outpatient primary care nursing including medical assessments and triage services for HIV team patients coming in for same-day or scheduled visits; conducts virtual, telephonic, or in-person nurse assessment and triage to assess the severity of the patient's health concerns using approved protocols and resources to advise appropriately. Documents patient information accurately and in a timely manner in the EHR. * Implements the patient-centered plan of care, evaluates outcomes, and regularly communicates the plan of care, patient status, and progress toward goals with the patient and care team members; conducts comprehensive intake assessments for new HIV team patients. * Administers vaccines, injectable medications, and provides wound assessment and wound care as indicated; provides medication adherence assessments and counseling. Provides directly observed therapy when indicated with support of outreach team members. * Coordinates care with integrated HIV team behavioral health staff. Along with other team members, visits patients at shelters and other outreach sites to provide nursing care and care coordination services and identify barriers to medication adherence and engagement in care. * Provides chronic disease management support for HIV as well as other common co-morbid medical conditions such as diabetes and hypertension. Identifies any structural barriers patients face in accessing medical care and adhering to HIV medications, and works with the interdisciplinary team to address those barriers (e.g., housing, transportation, drug treatment, food, clothing, benefits, etc.) * Assists medical providers in coordinating follow up related to the provision of medication (such as buprenorphine and naltrexone) for opioid use disorder and other substance use disorders. Coordinates preventative services for HIV team patients including, but not limited to, education, preventative medications, vaccinations, testing, and referrals. * Promotes a compassionate and therapeutic environment that is responsive to the unique patient population and extends to members of the care team; demonstrates initiative and commitment to continuously improve services and processes that positively impact patient care and organizational goals. Participates in training and orientation of new nursing staff as directed by Supervisors. * Exhibits a positive attitude with patients and establishes professional and respectful relationships with the internal and external healthcare team members, agencies, and healthcare facilities. Qualifications: * Licensed as a Registered Nurse in the Commonwealth of Massachusetts. * Bachelor's degree in nursing preferred; 2 years of experience working in an ambulatory/outpatient care environment required. HIV primary care experience strongly preferred. * Certification as AIDS Certified Registered Nurse (ACRN) preferred; however, this can be obtained after being hired, and program funding available to support this training. * Expertise in substance use disorder and harm reduction principles, strongly preferred. * Experience working with people experiencing homelessness strongly preferred. * Mental Health experience, including knowledge of trauma informed care, a plus. * Experience working in a community health center setting, a plus. Compensation and Benefits: * The compensation increases based on years of experience and ranges from $40.00 - $58.00 hourly. * BHCHP full time employees are eligible for our competitive time off policy of 4 weeks' vacation, health, dental and vision insurance, 403B retirement savings plan and employer retirement contribution, and pre-tax MBTA pass program with 40% discount. In addition, eligible employees will receive yearly increases, additional compensation of up to seven thousand five hundred dollars added to your base hiring rate for demonstrated bilingual proficiency and the opportunity to work with local hospitals and community health centers. Does this amazing opportunity interest you? Then we'd love to hear from you. As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to. Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.

Who We Are: Since 1985, BHCHP's mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community's most vulnerable-and most resilient-citizens. From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face. Job Summary: ***NOW OFFERING A $4,000 SIGN ON BONUS*** Hours: Monday - Friday, 8:00 am-5:30 pm - full-time or part-time schedule possible Union: No Union Name: Non-union Patient Facing: Yes We are seeking an HIV Nurse Case Manager who is interested in a unique opportunity to work on a dynamic, multidisciplinary HIV primary care team that has been nationally recognized as a model of excellence. Alongside medical providers, case managers, social workers, behavioral health team members and other HIV nurses, you will provide high quality nursing care to patients consistent with the philosophy of patient centeredness, non-judgement, harm reduction, and team-based care. You will serve in a key clinical role to the care team with primary responsibilities of HIV and other chronic disease management, care coordination, advice/triage needs for the team's patients, and ensures excellent communication of the care plan across team members. In this role, you will conduct clinical nursing assessments and triage for team patients during routine and urgent medical visits in the outpatient clinic, as well as during outreach visits to shelters, drop-in centers, street venues and patients' homes. You will also provide care coordination, medication adherence support, health education, and behavioral risk reduction counseling for HIV primary care patients. This role offers a unique opportunity to promote harm reduction, linkage, and retention to HIV primary care, with the aim of supporting people experiencing homelessness and living with HIV to achieve and sustain health and wellness. This position is funded until the end of March 2028 with the possibility for renewal. If this funding is not renewed, this position will end March 31, 2028. Responsibilities: Provides outpatient primary care nursing including medical assessments and triage services for HIV team patients coming in for same-day or scheduled visits; conducts virtual, telephonic, or in-person nurse assessment and triage to assess the severity of the patient's health concerns using approved protocols and resources to advise appropriately. Documents patient information accurately and in a timely manner in the EHR. Implements the patient-centered plan of care, evaluates outcomes, and regularly communicates the plan of care, patient status, and progress toward goals with the patient and care team members; conducts comprehensive intake assessments for new HIV team patients. Administers vaccines, injectable medications, and provides wound assessment and wound care as indicated; provides medication adherence assessments and counseling. Provides directly observed therapy when indicated with support of outreach team members. Coordinates care with integrated HIV team behavioral health staff. Along with other team members, visits patients at shelters and other outreach sites to provide nursing care and care coordination services and identify barriers to medication adherence and engagement in care. Provides chronic disease management support for HIV as well as other common co-morbid medical conditions such as diabetes and hypertension. Identifies any structural barriers patients face in accessing medical care and adhering to HIV medications, and works with the interdisciplinary team to address those barriers (e.g., housing, transportation, drug treatment, food, clothing, benefits, etc.) Assists medical providers in coordinating follow up related to the provision of medication (such as buprenorphine and naltrexone) for opioid use disorder and other substance use disorders. Coordinates preventative services for HIV team patients including, but not limited to, education, preventative medications, vaccinations, testing, and referrals. Promotes a compassionate and therapeutic environment that is responsive to the unique patient population and extends to members of the care team; demonstrates initiative and commitment to continuously improve services and processes that positively impact patient care and organizational goals. Participates in training and orientation of new nursing staff as directed by Supervisors. Exhibits a positive attitude with patients and establishes professional and respectful relationships with the internal and external healthcare team members, agencies, and healthcare facilities. Qualifications: Licensed as a Registered Nurse in the Commonwealth of Massachusetts. Bachelor's degree in nursing preferred; 2 years of experience working in an ambulatory/outpatient care environment required. HIV primary care experience strongly preferred. Certification as AIDS Certified Registered Nurse (ACRN) preferred; however, this can be obtained after being hired, and program funding available to support this training. Expertise in substance use disorder and harm reduction principles, strongly preferred. Experience working with people experiencing homelessness strongly preferred. Mental Health experience, including knowledge of trauma informed care, a plus. Experience working in a community health center setting, a plus. Compensation and Benefits: Compensation starting at $40.00 per hour and is commensurate with years of experience. BHCHP full time employees are eligible for our competitive time off policy of 4 weeks' vacation, health, dental and vision insurance, 403B retirement savings plan and employer retirement contribution, and pre-tax MBTA pass program with 40% discount. In addition, eligible employees will receive yearly increases, additional compensation of up to seven thousand five hundred dollars added to your base hiring rate for demonstrated bilingual proficiency and the opportunity to work with local hospitals and community health centers. Does this amazing opportunity interest you? Then we'd love to hear from you. As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to. Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.