Public Safety Officer jobs at Boston Medical Center - 42 jobs
Public Safety Officer
Boston Medical Center 4.5
Public safety officer job at Boston Medical Center
Provides services as a Public Safety Officer within BMC Department of Public Safety to provide police, security, parking, transportation and control center services as necessary. Ensures consistent and safe service delivery throughout the medical center involving all members' institutions. Utilizes the medical center's core values as the basis for decision making and to facilitate the medical center's mission.
Position: Public Safety Officer
Department: Public Safety
Schedule: Full Time
ESSENTIAL RESPONSIBILITIES / DUTIES:
Performs daily Operational Functions upon request by the Public Safety Supervisor or the Public Safety Desk Officer to ensure that BMC's operational needs are met in as efficient a manner as possible.
Operational responsibilities include, but are not limited to, the following standards:
Responds immediately and appropriately to all stat requests for assistance issued by the Public Safety Desk Officer.
Responds immediately and appropriately to all emergency, contingency, or disaster situations.
Responds as soon as possible to all calls assigned by the Public Safety Desk Officer.
Documents all incidents responded to and informs Public Safety Desk Officer of all actions taken.
Completes all incident reports in an objective manner, writes in a clear and legible style and submits all incident reports and accompanying documentations to the Public Safety Desk Officer prior to departing from BUMC at the end of the shift.
Utilize strong customer service skills and community policing philosophies to develop and build strong relationships with the community we serve.
Manage complex and dynamic and emotionally charged situations in an effort to restore order, investigate nefarious or criminal activity and take the appropriate safety, security or police actions
Investigate all reports of suspicious activity, persons, hazards or risk and take the necessary steps to mitigate risk to patients, visitors and staff.
Investigate reports of nefarious or criminal activity including but not limited to: Larceny, burglary, threats or assault. Take the appropriate actions to protect and process evidence, interview witnesses, victims and persons of intrest, interrogate suspects and document findings.
Take appropriate police actions (sworn Officers) when necessary, appropriate or mandated, based on training procedure and legal requirements.
Use effective and appropriate de-escalation techniques when addressing disorderly, disruptive or emotionaly charged persons.
Ability and proficiency to use physical force when necessary and appropriate, to contain, restrain, arrest or stop a physical threat or assault.
Provides escorts to patients, visitors, employees, staff and students in order to ensure the safety of the requester in accordance with BMC policies and procedures.
Provides cash transfer escorts throughout BMC upon request.
Patrols BMC property and grounds, documents all deficiencies and/or violations of policy.
Ensures that only authorized vehicles all allowed access to parking areas controlled by BMC and documents all violations of parking policy.
Performs all duties as a Special Police Officer in accordance.
Provides Access Control in order to ensure that all persons and/or property entering or exiting BMC are in compliance with medical center policies and procedures.
Access control responsibilities include, but are not limited to, the following standards:
Ensures that all employees are in possession of an authorized form of identification and that is clearly visible.
Consistently challenges all individuals without visible identification in a courteous manner.
Enforces policies with regard to age of visitors and restricted areas of BMC.
Ensures that all vendor representatives are identified, issued an appropriate pass and directed in accordance with BMC policy.
Ensures that all material leaving the property of the medical center is inspected and that only authorized articles are permitted to be removed.
Restricts access to those individuals who have no authorized business within BMC or a particular department or area in accordance with BMC or departmental policies and procedures.
Provides information to all patients, visitors, employees, staff and students upon request in a friendly, courteous and helpful manner.
Performs Public Safety Desk Officer Duties as assigned by the Operations Supervisor/Manager to ensure that operations of the department run in an efficient, effective and professional manner.
Public Safety Desk Officer Responsibilities include, but are not limited to, the following standards:
Coordinates all activities of Public Safety, Parking and Transportation Services during non-business hours, acts as liaison to other BMC departments and external agencies, reflects the friendly, courteous, helpful and professional attitude of the department at all times.
Coordinates the post assignments of scheduled staff in an equitable fashion.
Prioritizes and assigns responses to incidents and requests for assistance and ensures that all are resolved in a timely fashion.
Maintains a chain of custody of all property, evidence and equipment at the main Public Safety desk.
Documents all actions taken by departmental staff, all incidents reported and ensures that all supporting documentations is provided by Public Safety officers assigned to respond to calls for assistance.
Monitors all electronic security systems associated with the departmental operations at the main Public Safety desk in accordance with department Policies and Procedures.
Pages the Supervisor when appropriate to provide additional resources or regarding a systems failure.
Performs all services in accordance with the appropriate BMC Policy and Procedure Manual.
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
JOB REQUIREMENTS
EDUCATION:
HS Diploma required; A.S. in Criminal Justice or equivalent preferred
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:
CPR certification in accordance with Special Police Officer requirements
Must possess and maintain the ability to legally operate a motor vehicle in the state of Massachusetts. Possess and maintain a current, valid Massachusetts driver's license and successfully complete a motor vehicle driving records check.
EXPERIENCE:
6 months to 1 year preferred Security and Customer Service Experience
KNOWLEDGE AND SKILLS:
Detailed in responsibilities and duties
Compensation Range:
$27.77- $28.32
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
$27.8-28.3 hourly Auto-Apply 10d ago
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Public Safety Officer - MRMC - Per Diem, Days
Umass Memorial Health 4.5
Milford, MA jobs
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.
Exemption Status:
Non-Exempt
Hiring Range:
$17.36 - $31.26
Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Holidays - Every Other Holiday, Monday through Friday, Weekends - Every Other Weekend
Scheduled Hours:
Per Diem, day shift, 6:45am - 3:15pm
Shift:
1 - Day Shift, 8 Hours (United States of America)
Hours:
0
Cost Center:
26000 - 5170 Public Safety
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Provide security for the safety and protection of Hospitals patients, staff, general public, and properties. Patrols, periodically, buildings and grounds of Hospital. Examines doors, windows, and other points of entry to determine that they are secure. Tags and records all points of entry found unlocked or unsecured. Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehends or expels persons engaging in suspicious or criminal acts, in accordance to applicable laws. Watches for and reports irregularities such as fire hazards, leaking water pipes, and security doors left unlocked.
Observes departing personnel to guard against theft of Hospital property.
Records data such as property damage, unusual occurrences, and other acts of suspicious instances. Records all incidents in writing or electronic media. Assists local authorities with investigation of incidents committed on Hospital properties. Reports all criminal acts to the proper Security Leadership and or local authorities. Assists Hospital staff as required providing protection and safety to patients or other individuals. Adheres to all general orders and or special orders as directed.
I. Major Responsibilities:
1. Participates in the Hospital emergency room programs.
2. Ability to effectively deal with a wide range of public safety issues handling a multitude of variables in changing situations.
3. Ability to interpret and understand written and oral instructions.
4. Ability to apply common sense understanding to instructions that may be furnished by way of written document, oral command or diagram.
5. Ability to cooperate with law enforcement agencies consistent with the Hospital's legal obligation to protect the rights and privileges of its patients in accordance with Federal and State Laws.
II. Position Qualifications:
License/Certification/Education:
Required:
1. High school diploma or general education degree (GED) required.
2. Obtain and satisfactorily complete the initial 8 hour Hospital Orientation Program and Annual Competency Reviews and any other training as may be occasionally mandated.
3. Valid Driver's License required
4. Successful completion of Management of Aggressive Behavior within 30 days of hire required.
Experience/Skills:
Required:
1. 1 year related experience and/or training in public safety.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Milford Regional Addendum:
- Valid Driver's License required
- Successful completion of Management of Aggressive Behavior within 30 days of hire required.
- CPR certification not required
- Avade not required
- 1 year related experience and/or training in public safety.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.
$17.4-31.3 hourly Auto-Apply 60d+ ago
Public Safety Officer - MRMC - Per Diem
Umass Memorial Health Care 4.5
Milford, MA jobs
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Hiring Range: $17.36 - $31.26 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Holidays - Every Other Holiday, Monday through Friday, Weekends - Every Other Weekend
Scheduled Hours:
Per Diem, all shifts
Shift:
1 - Day Shift, 8 Hours (United States of America)
Hours:
0
Cost Center:
26000 - 5170 Public Safety
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Provide security for the safety and protection of Hospitals patients, staff, general public, and properties. Patrols, periodically, buildings and grounds of Hospital. Examines doors, windows, and other points of entry to determine that they are secure. Tags and records all points of entry found unlocked or unsecured. Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehends or expels persons engaging in suspicious or criminal acts, in accordance to applicable laws. Watches for and reports irregularities such as fire hazards, leaking water pipes, and security doors left unlocked.
Observes departing personnel to guard against theft of Hospital property.
Records data such as property damage, unusual occurrences, and other acts of suspicious instances. Records all incidents in writing or electronic media. Assists local authorities with investigation of incidents committed on Hospital properties. Reports all criminal acts to the proper Security Leadership and or local authorities. Assists Hospital staff as required providing protection and safety to patients or other individuals. Adheres to all general orders and or special orders as directed.
I. Major Responsibilities:
1. Participates in the Hospital emergency room programs.
2. Ability to effectively deal with a wide range of public safety issues handling a multitude of variables in changing situations.
3. Ability to interpret and understand written and oral instructions.
4. Ability to apply common sense understanding to instructions that may be furnished by way of written document, oral command or diagram.
5. Ability to cooperate with law enforcement agencies consistent with the Hospital's legal obligation to protect the rights and privileges of its patients in accordance with Federal and State Laws.
II. Position Qualifications:
License/Certification/Education:
Required:
1. High school diploma or general education degree (GED) required.
2. Obtain and satisfactorily complete the initial 8 hour Hospital Orientation Program and Annual Competency Reviews and any other training as may be occasionally mandated.
3. Valid Driver's License required
4. Successful completion of Management of Aggressive Behavior within 30 days of hire required.
5. 1 year related experience and/or training in public safety
Experience/Skills:
Required:
1. Three years related experience and/or training in public safety.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Milford Regional Addendum:
* Valid Driver's License required
* Successful completion of Management of Aggressive Behavior within 30 days of hire required.
* CPR certification not required
* Avade not required
* 1 year related experience and/or training in public safety.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.
$17.4-31.3 hourly Auto-Apply 5d ago
Public Safety Officer, Harrington Hospital, Southbridge Campus, Per Diem, Various Shifts
Umass Memorial Health 4.5
Northbridge, MA jobs
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.
Exemption Status:
Non-Exempt
Hiring Range:
$17.36 - $31.26
Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Sunday through Saturday
Scheduled Hours:
0700-1500,1500-2300,2300-0700
Shift:
4 - Mixed Shift, 8 Hours (United States of America)
Hours:
0
Cost Center:
25080 - 5170 Public Safety
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Provide security for the safety and protection of Harrington Memorial Hospitals patients, staff, general public, and properties. Patrols, periodically, buildings and grounds of, Harrington Memorial Hospital. Examines doors, windows, and other points of entry to determine that they are secure. Tags and records all points of entry found unlocked or unsecured. Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehends or expels persons engaging in suspicious or criminal acts, in accordance to applicable laws. Watches for and reports irregularities such as fire hazards, leaking water pipes, and security doors left unlocked.
Observes departing personnel to guard against theft of Hospital property.
Records data such as property damage, unusual occurrences, and other acts of suspicious instances. Records all incidents in writing or electronic media. Assists local authorities with investigation of incidents committed on Hospital properties. Reports all criminal acts to the Chief of Security and or local authorities. Assists Hospital staff as required providing protection and safety to patients or other individuals. Adheres to all general orders and or special orders as directed by the Chief of Security.
I. Major Responsibilities:
1. Participates in the Hospital emergency room programs, including, but not limited to Dr. Armstrong, Dr. Red, Code Orange and Code Yellow
2. Ability to effectively deal with a wide range of public safety issues handling a multitude of variables in changing situations.
3. Ability to interpret and understand written and oral instructions.
4. Ability to apply common sense understanding to instructions that may be furnished by way of written document, oral command or diagram.
5. Ability to cooperate with law enforcement agencies consistent with the Hospital's legal obligation to protect the rights and privileges of its patients in accordance with Federal and State Laws.
Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.
II. Position Qualifications:
License/Certification/Education:
Required:
1. High school diploma or general education degree (GED) required.
2. Obtain and satisfactorily complete the initial 8 hour Hospital Orientation Program and Annual Competency Reviews and any other training as may be occasionally mandated.
3. Obtain and satisfactorily complete annual (or biannual as applicable) re-certifications in: CPR (Cardio Pulmonary resuscitation; Fit testing for Tuberculosis Respirator Masks; Hazard Communication Program; Annual Fire Suppression and Hazard Recognition Training; Annual Self Defense and Management of Violent Situations Training; Annual Training and physical completion for the Emergency Response Team; and other training as may be determined by the Supervisor of Public Safety.
4. Avade 2 (restraint) training completion required within 6 months of hire into role.
Experience/Skills:
Required:
1. Three years related experience and/or training in public safety.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.
$17.4-31.3 hourly Auto-Apply 60d+ ago
Public Safety Officer, Harrington Hospital, Southbridge Campus, Per Diem, Various Shifts
Umass Memorial Health Care 4.5
Northbridge, MA jobs
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Hiring Range: $17.36 - $31.26 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Monday through Friday, Weekends (Saturday and Sunday)
Scheduled Hours:
Varied Shifts. 0700-1500, 1500-2300, 2300-0700
Shift:
2 - Evening Shift, 8 Hours (United States of America)
Hours:
0
Cost Center:
25080 - 5170 Public Safety
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Provide security for the safety and protection of Hospitals patients, staff, general public, and properties. Patrols, periodically, buildings and grounds of Hospital. Examines doors, windows, and other points of entry to determine that they are secure. Tags and records all points of entry found unlocked or unsecured. Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehends or expels persons engaging in suspicious or criminal acts, in accordance to applicable laws. Watches for and reports irregularities such as fire hazards, leaking water pipes, and security doors left unlocked.
Observes departing personnel to guard against theft of Hospital property.
Records data such as property damage, unusual occurrences, and other acts of suspicious instances. Records all incidents in writing or electronic media. Assists local authorities with investigation of incidents committed on Hospital properties. Reports all criminal acts to the proper Security Leadership and or local authorities. Assists Hospital staff as required providing protection and safety to patients or other individuals. Adheres to all general orders and or special orders as directed.
I. Major Responsibilities:
1. Participates in the Hospital emergency room programs.
2. Ability to effectively deal with a wide range of public safety issues handling a multitude of variables in changing situations.
3. Ability to interpret and understand written and oral instructions.
4. Ability to apply common sense understanding to instructions that may be furnished by way of written document, oral command or diagram.
5. Ability to cooperate with law enforcement agencies consistent with the Hospital's legal obligation to protect the rights and privileges of its patients in accordance with Federal and State Laws.
Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.
II. Position Qualifications:
License/Certification/Education:
Required:
1. High school diploma or general education degree (GED) required.
2. Obtain and satisfactorily complete the initial 8 hour Hospital Orientation Program and Annual Competency Reviews and any other training as may be occasionally mandated.
3. Obtain and satisfactorily complete annual (or biannual as applicable) re-certifications in: CPR (Cardio Pulmonary resuscitation; Fit testing for Tuberculosis Respirator Masks; Hazard Communication Program; Annual Fire Suppression and Hazard Recognition Training; Annual Self Defense and Management of Violent Situations Training; Annual Training and physical completion for the Emergency Response Team; and other training as may be determined by the Supervisor of Public Safety.
4. Avade 2 (restraint) training completion required within 6 months of hire into role.
Experience/Skills:
Required:
1. Three years related experience and/or training in public safety.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
Milford Regional Addendum:
* Valid Driver's License required
* Successful completion of Management of Aggressive Behavior within 30 days of hire required.
* CPR certification not required
* Avade not required
* 1 year related experience and/or training in public safety.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.
$17.4-31.3 hourly Auto-Apply 9d ago
Public Safety Officer 1st Shift (Mon-Fri 7am-3:30pm)
Dana-Farber Cancer Institute 4.6
Methuen Town, MA jobs
is fully onsite Monday through Friday from 7am-3:30pm. Under close supervision, provides emergency response to a variety of situations and incidents to support the department, patients, clinicians and/or faculty. Provides protection to people and property through patrol, investigation, monitoring alarms, and surveillance cameras. Provides a high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful. Uses various office software to produce reports. May be required to interface with senior management, cross-organizations, and internal and external customers. For all of these, the work will require the application of well-established techniques, procedures, or standards.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
**PRIMARY DUTIES AND RESPONSIBILITIES:**
- Provides protection to people and property through patrol, investigation, monitoring alarms, and surveillance cameras. Patrols buildings and grounds and identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries, or damages.
- Provides a high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful. Creates safety awareness among the Institute community.
- Responds to emergencies, including medical incidents for adult and pediatric patients and active response. Assists with potentially violent patients and detains individuals suspected of criminal conduct.
- Conducts preliminary investigations into thefts, shortages, and other complaints involving potential misconduct. Gathers, analyzes, evaluates, and utilizes facts and evidence. Interviews victims, complainants, witnesses, and suspects. Maintains accountability for valuables/property and other forms of evidence.
- Prepares and submits written reports and logs all incidents thoroughly and accurately.
- Conducts fire extinguisher inspections per assignment of SOD, responds to fire drills, and provides escorts for staff, visitors, and patients.
- May be assigned to special duties, off-site locations, and/or other shifts. Special duties include but are not limited to Bike Patrol and/or Community Service Officer. Off-site locations include but are not limited to administrative buildings, ambulatory care centers, and/or community-based clinics. Will be cross trained in other locations beyond normally assigned workspace.
- Performs additional duties as assigned.
**KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:**
- Excellent verbal and written communication skills.
- Proficient in the operation of office equipment including computers.
- Knowledge of word processing, spreadsheet, and database applications.
- Exemplary customer service and communication skills.
- Strong risk analysis and organizational skills.
- Ability to control complex interpersonal situations and crisis management scenarios.
- Ability to prepare clear and concise reports and routine correspondence.
- Reliable and flexible.
**MINIMUM JOB QUALIFICATIONS:**
High school diploma, bachelor's degree preferred.
1 year of relevant security experience; multi-language skills a plus.
**LICENSE/CERTIFICATION/REGISTRATION REQUIRED:**
- Must possess and maintain a valid Massachusetts Driver's license.
- Must submit to and pass an initial and annual criminal background check.
- Must obtain and maintain required certifications in the following programs (training provided by department):
o CPR/AED/First Aid
o Narcan (Naloxone) Training
o AVADE/HDTS De-Escalation Training
**SUPERVISORY RESPONSIBILITIES:**
None
**PATIENT CONTACT:**
Yes, indirect contact for non-care providing purposes.
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
**EEO Poster**
.
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$46,300.00 - $51,400.00
$46.3k-51.4k yearly 16d ago
Public Safety Officer
Brigham and Women's Hospital 4.6
Newton, MA jobs
Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary
Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license.
Does this position require Patient Care?
Yes
Essential Functions
* Patrols assigned areas, giving particular attention to those areas where security problems have occurred.
* Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees.
* Maintains strict confidentially standards at all times.
* Investigates thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized will make arrests as appropriate; participates in subsequent court proceedings as required.
* Prepares and submits written reports in a complete and accurate manner; makes notations in log of all incidents; keeps Supervisor informed at all times.
* Maintains accountability for valuables/property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation.
* Performs as Dispatcher utilizing "state of the art" integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation.
* Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic.
* Voluntary participation in various departmental committees, task forces, and teams.
Qualifications
Education
Bachelor's Degree Criminal Justice preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Basic Officer Certification [CHSO] - International Association for Healthcare Security and Safety preferred Supervisory Certification [CHSS] - International Association for Healthcare Security and Safety preferred Personal Drivers License (New Hampshire) - New Hampshire Division of Motor Vehicles preferred MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal preferred
Experience
Experience in hospital, security/police, emergency medical or customer services preferred 3-5 years preferred
Knowledge, Skills and Abilities
* Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others.
* Ability to deal with and effectively deescalate anxious/stressed people and manage aggression.
* Works effectively both independently and in teams. Able to multitask.
* Strong problem-solving skills.
* Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes.
* Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible.
* Displays positive image, tact, and diplomacy, active listening, articulate.
* Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices.
* Strong writing skills to provide and maintain documentation to support data.
* Intermediate computer skills: typing and use of database software.
Additional Job Details (if applicable)
Physical Requirements
* Standing Frequently (34-66%)
* Walking Frequently (34-66%)
* Sitting Occasionally (3-33%)
* Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
* Carrying Frequently (34-66%) 20lbs - 35lbs
* Pushing Occasionally (3-33%)
* Pulling Occasionally (3-33%)
* Climbing Rarely (Less than 2%)
* Balancing Frequently (34-66%)
* Stooping Occasionally (3-33%)
* Kneeling Occasionally (3-33%)
* Crouching Occasionally (3-33%)
* Crawling Rarely (Less than 2%)
* Reaching Frequently (34-66%)
* Gross Manipulation (Handling) Frequently (34-66%)
* Fine Manipulation (Fingering) Frequently (34-66%)
* Feeling Constantly (67-100%)
* Foot Use Rarely (Less than 2%)
* Vision - Far Constantly (67-100%)
* Vision - Near Constantly (67-100%)
* Talking Constantly (67-100%)
* Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
2014 Washington Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$21.78 - $31.08/Hourly
Grade
5
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$21.8-31.1 hourly Auto-Apply 13d ago
Public Safety Officer I
Brigham and Women's Hospital 4.6
Newton, MA jobs
Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
11:00am-7:00pm
Job Summary
Summary
Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license.
Does this position require Patient Care?
Yes
Essential Functions
* Patrols assigned areas, giving particular attention to those areas where security problems have occurred.
* Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees.
* Maintains strict confidentially standards at all times.
* Investigates thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized will make arrests as appropriate; participates in subsequent court proceedings as required.
* Prepares and submits written reports in a complete and accurate manner; makes notations in log of all incidents; keeps Supervisor informed at all times.
* Maintains accountability for valuables/property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation.
* Performs as Dispatcher utilizing "state of the art" integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation.
* Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic.
* Voluntary participation in various departmental committees, task forces, and teams.
Qualifications
Education
Bachelor's Degree Criminal Justice preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Basic Officer Certification [CHSO] - International Association for Healthcare Security and Safety preferred Supervisory Certification [CHSS] - International Association for Healthcare Security and Safety preferred Personal Drivers License (New Hampshire) - New Hampshire Division of Motor Vehicles preferred MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal preferred
Experience
Experience in hospital, security/police, emergency medical or customer services preferred 3-5 years preferred
Knowledge, Skills and Abilities
* Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others.
* Ability to deal with and effectively deescalate anxious/stressed people and manage aggression.
* Works effectively both independently and in teams. Able to multitask.
* Strong problem-solving skills.
* Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes.
* Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible.
* Displays positive image, tact, and diplomacy, active listening, articulate.
* Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices.
* Strong writing skills to provide and maintain documentation to support data.
* Intermediate computer skills: typing and use of database software.
Additional Job Details (if applicable)
Physical Requirements
* Standing Frequently (34-66%)
* Walking Frequently (34-66%)
* Sitting Occasionally (3-33%)
* Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
* Carrying Frequently (34-66%) 20lbs - 35lbs
* Pushing Occasionally (3-33%)
* Pulling Occasionally (3-33%)
* Climbing Rarely (Less than 2%)
* Balancing Frequently (34-66%)
* Stooping Occasionally (3-33%)
* Kneeling Occasionally (3-33%)
* Crouching Occasionally (3-33%)
* Crawling Rarely (Less than 2%)
* Reaching Frequently (34-66%)
* Gross Manipulation (Handling) Frequently (34-66%)
* Fine Manipulation (Fingering) Frequently (34-66%)
* Feeling Constantly (67-100%)
* Foot Use Rarely (Less than 2%)
* Vision - Far Constantly (67-100%)
* Vision - Near Constantly (67-100%)
* Talking Constantly (67-100%)
* Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
2014 Washington Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$21.78 - $31.08/Hourly
Grade
5
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$21.8-31.1 hourly Auto-Apply 13d ago
Public Safety Officer - Per Diem
Dana-Farber Cancer Institute 4.6
Boston, MA jobs
This is a Per Diem position is fully onsite and requires the ability to cover any shift. The primary post will be at our main campus (Longwood) but will need to have the flexibility to cover shifts at our regional campuses (South Shore Hospital, Merrimack Valley, and Londonderry, NH). It may also be eligible for Shift Differentials depending on the shift(s) worked.
Under close supervision, provides emergency response to a variety of situations and incidents to support the department, patients, clinicians and/or faculty. Provides protection to people and property through patrol, investigation, monitoring alarms, and surveillance cameras. Provides a high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful. Uses various office software to produce reports. May be required to interface with senior management, cross-organizations, and internal and external customers. For all of these, the work will require the application of well-established techniques, procedures, or standards.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
**PRIMARY DUTIES AND RESPONSIBILITIES:**
- Provides protection to people and property through patrol, investigation, monitoring alarms, and surveillance cameras. Patrols buildings and grounds and identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries, or damages.
- Provides a high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful. Creates safety awareness among the Institute community.
- Responds to emergencies, including medical incidents for adult and pediatric patients and active response. Assists with potentially violent patients and detains individuals suspected of criminal conduct.
- Conducts preliminary investigations into thefts, shortages, and other complaints involving potential misconduct. Gathers, analyzes, evaluates, and utilizes facts and evidence. Interviews victims, complainants, witnesses, and suspects. Maintains accountability for valuables/property and other forms of evidence.
- Prepares and submits written reports and logs all incidents thoroughly and accurately.
- Conducts fire extinguisher inspections per assignment of SOD, responds to fire drills, and provides escorts for staff, visitors, and patients.
- May be assigned to special duties, off-site locations, and/or other shifts. Special duties include but are not limited to Bike Patrol and/or Community Service Officer. Off-site locations include but are not limited to administrative buildings, ambulatory care centers, and/or community-based clinics. Will be cross trained in other locations beyond normally assigned workspace.
- Performs additional duties as assigned.
**KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:**
- Excellent verbal and written communication skills.
- Proficient in the operation of office equipment including computers.
- Knowledge of word processing, spreadsheet, and database applications.
- Exemplary customer service and communication skills.
- Strong risk analysis and organizational skills.
- Ability to control complex interpersonal situations and crisis management scenarios.
- Ability to prepare clear and concise reports and routine correspondence.
- Reliable and flexible.
**MINIMUM JOB QUALIFICATIONS:**
High school diploma, bachelor's degree preferred.
1 year of relevant security experience; multi-language skills a plus.
**LICENSE/CERTIFICATION/REGISTRATION REQUIRED:**
- Must possess and maintain a valid Massachusetts Driver's license.
- Must submit to and pass an initial and annual criminal background check.
- Must obtain and maintain required certifications in the following programs (training provided by department):
o CPR/AED/First Aid
o Narcan (Naloxone) Training
o AVADE/HDTS De-Escalation Training
**SUPERVISORY RESPONSIBILITIES:**
None
**PATIENT CONTACT:**
Yes, indirect contact for non-care providing purposes.
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
**EEO Poster**
.
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$46,300.00 - $51,400.00
$46.3k-51.4k yearly 16d ago
Public Safety Officer - 2nd Shift (Mon-Fri 3-11pm)
Dana-Farber Cancer Institute 4.6
Boston, MA jobs
is fully onsite Monday through Friday from 3-11pm. Under close supervision, provides emergency response to a variety of situations and incidents to support the department, patients, clinicians and/or faculty. Provides protection to people and property through patrol, investigation, monitoring alarms, and surveillance cameras. Provides a high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful. Uses various office software to produce reports. May be required to interface with senior management, cross-organizations, and internal and external customers. For all of these, the work will require the application of well-established techniques, procedures, or standards.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
**PRIMARY DUTIES AND RESPONSIBILITIES:**
- Provides protection to people and property through patrol, investigation, monitoring alarms, and surveillance cameras. Patrols buildings and grounds and identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries, or damages.
- Provides a high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful. Creates safety awareness among the Institute community.
- Responds to emergencies, including medical incidents for adult and pediatric patients and active response. Assists with potentially violent patients and detains individuals suspected of criminal conduct.
- Conducts preliminary investigations into thefts, shortages, and other complaints involving potential misconduct. Gathers, analyzes, evaluates, and utilizes facts and evidence. Interviews victims, complainants, witnesses, and suspects. Maintains accountability for valuables/property and other forms of evidence.
- Prepares and submits written reports and logs all incidents thoroughly and accurately.
- Conducts fire extinguisher inspections per assignment of SOD, responds to fire drills, and provides escorts for staff, visitors, and patients.
- May be assigned to special duties, off-site locations, and/or other shifts. Special duties include but are not limited to Bike Patrol and/or Community Service Officer. Off-site locations include but are not limited to administrative buildings, ambulatory care centers, and/or community-based clinics. Will be cross trained in other locations beyond normally assigned workspace.
- Performs additional duties as assigned.
**KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:**
- Excellent verbal and written communication skills.
- Proficient in the operation of office equipment including computers.
- Knowledge of word processing, spreadsheet, and database applications.
- Exemplary customer service and communication skills.
- Strong risk analysis and organizational skills.
- Ability to control complex interpersonal situations and crisis management scenarios.
- Ability to prepare clear and concise reports and routine correspondence.
- Reliable and flexible.
**MINIMUM JOB QUALIFICATIONS:**
High school diploma, bachelor's degree preferred.
1 year of relevant security experience; multi-language skills a plus.
**LICENSE/CERTIFICATION/REGISTRATION REQUIRED:**
- Must possess and maintain a valid Massachusetts Driver's license.
- Must submit to and pass an initial and annual criminal background check.
- Must obtain and maintain required certifications in the following programs (training provided by department):
o CPR/AED/First Aid
o Narcan (Naloxone) Training
o AVADE/HDTS De-Escalation Training
**SUPERVISORY RESPONSIBILITIES:**
None
**PATIENT CONTACT:**
Yes, indirect contact for non-care providing purposes.
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
**EEO Poster**
.
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$46,300.00 - $51,400.00
$46.3k-51.4k yearly 16d ago
Security Officer
Brigham and Women's Hospital 4.6
Boston, MA jobs
Site: The Spaulding Rehabilitation Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary
Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license.
Does this position require Patient Care?
No
Essential Functions
* Patrols assigned areas, giving particular attention to those areas where security problems have occurred.
* Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees.
* Maintains strict confidentiality standards at all times.
* Investigates thefts, shortages, and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized, will make arrests as appropriate; participates in subsequent court proceedings as required.
* Prepares and submits written reports in a complete and accurate manner; makes notations in the log of all incidents; keeps the Supervisor informed at all times.
* Maintains accountability for valuables/property and forms of evidence coming into the incumbent's custody; ensures safekeeping; maintains documentation.
* Performs as Dispatcher utilizing "state-of-the-art" integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation.
* Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized, assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic.
* Voluntary participation in various departmental committees, task forces, and teams.
Qualifications
Education
Bachelor's Degree Criminal Justice preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Basic Officer Certification [CHSO] - International Association for Healthcare Security and Safety preferred Supervisory Certification [CHSS] - International Association for Healthcare Security and Safety preferred Personal Drivers License (New Hampshire) - New Hampshire Division of Motor Vehicles preferred MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal preferred
Experience
Experience in hospital, security/police, emergency medical or customer services 3-5 years preferred
Knowledge, Skills and Abilities
* Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others.
* Ability to deal with and effectively de-escalate anxious/stressed people and manage aggression.
* Works effectively both independently and in teams. Able to multitask.
* Strong problem-solving skills.
* Critical and analytical thinking, good judgment, prioritization, industriousness, and creative solutions for positive outcomes.
* Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible.
* Displays a positive image, tact, and diplomacy, actively listens, and articulates effectively.
* Demonstrates the understanding of community policing, risk analysis, and crime prevention concepts and practices.
* Strong writing skills to provide and maintain documentation to support data.
* Intermediate computer skills: typing and use of database software.
Additional Job Details (if applicable)
Physical Requirements
* Standing Frequently (34-66%)
* Walking Frequently (34-66%)
* Sitting Occasionally (3-33%)
* Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
* Carrying Frequently (34-66%) 20lbs - 35lbs
* Pushing Occasionally (3-33%)
* Pulling Occasionally (3-33%)
* Climbing Rarely (Less than 2%)
* Balancing Frequently (34-66%)
* Stooping Occasionally (3-33%)
* Kneeling Occasionally (3-33%)
* Crouching Occasionally (3-33%)
* Crawling Rarely (Less than 2%)
* Reaching Frequently (34-66%)
* Gross Manipulation (Handling) Frequently (34-66%)
* Fine Manipulation (Fingering) Frequently (34-66%)
* Feeling Constantly (67-100%)
* Foot Use Rarely (Less than 2%)
* Vision - Far Constantly (67-100%)
* Vision - Near Constantly (67-100%)
* Talking Constantly (67-100%)
* Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
300 First Avenue
Scheduled Weekly Hours
16
Employee Type
Regular
Work Shift
Night (United States of America)
Pay Range
$22.88 - $32.72/Hourly
Grade
5
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1400 The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$22.9-32.7 hourly Auto-Apply 5d ago
Per Diem Security Officer Position
Brigham and Women's Hospital 4.6
Boston, MA jobs
Site: Massachusetts Eye and Ear Infirmary Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas.
Qualifications
Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license.
Patrols assigned areas, giving particular attention to those areas where security problems have occurred.
* Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees.
* Maintains strict confidentiality standards at all times.
* Investigates thefts, shortages, and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized, will make arrests as appropriate; participates in subsequent court proceedings as required.
* Prepares and submits written reports in a complete and accurate manner; makes notations in the log of all incidents; keeps the Supervisor informed at all times.
* Maintains accountability for valuables/property and forms of evidence coming into the incumbent's custody; ensures safekeeping; maintains documentation.
* Performs as Dispatcher utilizing "state-of-the-art" integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation.
* Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized, assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic.
* Voluntary participation in various departmental committees, task forces, and teams.
Education
Bachelor's Degree Criminal Justice preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Basic Officer Certification [CHSO] - International Association for Healthcare Security and Safety preferred Supervisory Certification [CHSS] - International Association for Healthcare Security and Safety preferred Personal Drivers License (New Hampshire) - New Hampshire Division of Motor Vehicles preferred MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal preferred
Experience
Experience in hospital, security/police, emergency medical or customer services 3-5 years preferred
Knowledge, Skills and Abilities
* Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others.
* Ability to deal with and effectively de-escalate anxious/stressed people and manage aggression.
* Works effectively both independently and in teams. Able to multitask.
* Strong problem-solving skills.
* Critical and analytical thinking, good judgment, prioritization, industriousness, and creative solutions for positive outcomes.
* Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible.
* Displays a positive image, tact, and diplomacy, actively listens, and articulates effectively.
* Demonstrates the understanding of community policing, risk analysis, and crime prevention concepts and practices.
* Strong writing skills to provide and maintain documentation to support data.
* Intermediate computer skills: typing and use of database software.
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
243-245 Charles Street
Scheduled Weekly Hours
0
Employee Type
Per Diem
Work Shift
Day (United States of America)
Pay Range
$22.88 - $32.72/Hourly
Grade
5
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$22.9-32.7 hourly Auto-Apply 13d ago
Security Officer
Brigham and Women's Hospital 4.6
Boston, MA jobs
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services.
Qualifications
Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license.
* Patrols assigned areas, giving particular attention to those areas where security problems have occurred.
* Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees.
* Maintains strict confidentially standards at all times.
* Investigates thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized will make arrests as appropriate; participates in subsequent court proceedings as required.
* Prepares and submits written reports in a complete and accurate manner; makes notations in log of all incidents; keeps Supervisor informed at all times.
* Maintains accountability for valuables/property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation.
* Performs as Dispatcher utilizing "state of the art" integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation.
* Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic.
* Voluntary participation in various departmental committees, task forces, and teams.
Education
Bachelor's Degree Criminal Justice preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Class D Passenger Vehicle Driver's License [State License] -
Experience
Experience in hospital, security/police, emergency medical or customer services preferred 3-5 years preferred
Knowledge, Skills and Abilities
* Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others.
* Ability to deal with and effectively deescalate anxious/stressed people and manage aggression.
* Works effectively both independently and in teams. Able to multitask.
* Strong problem-solving skills.
* Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes.
* Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible.
* Displays positive image, tact, and diplomacy, active listening, articulate.
* Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices.
* Strong writing skills to provide and maintain documentation to support data.
* Intermediate computer skills: typing and use of database software.
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
66 Blossom Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Evening (United States of America)
Pay Range
$22.88 - $32.72/Hourly
Grade
5
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$22.9-32.7 hourly Auto-Apply 42d ago
Security Officer- 16 Hours - Day
Brigham and Women's Hospital 4.6
Boston, MA jobs
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
16 Hour Days - Sat/Sun 7a-3p
Job Summary
* 16 Hour Days - Sat/Sun 7a-3p*
As a Security Officer, you will be part of a professional team that is charged with the mission of providing a safe and secure environment for the Brigham and Women's Hospital community. Successful candidates will have flexible schedule availability, the ability to adapt to a new and evolving operation, and the motivation to achieve the high professional standards required by the department.
GENERAL SUMMARY/OVERVIEW STATEMENT: Receiving general direction from the Security Supervisor, incumbent ensures a safe and secure environment; provides protective service and response for protection of the people and property of the Hospital; is responsible for assisting with the day-to-day operation of Department.
PRINCIPAL DUTIES AND RESPONSIBILITIES: Provide protection to people and property through patrol, investigation, monitoring alarms and surveillance cameras. Patrol buildings and grounds, identify unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages. Provide a high level of customer service by interacting with patients, visitors and staff in a professional manner that is proactive, friendly and helpful; create safety awareness among the hospital community. Provide emergency response to a variety of situations. Conduct preliminary investigations into thefts, shortages and other complaints involving potential misconduct. Provide escorts for staff, visitors and patients as requested. Perform patient restraints; detains individuals suspected of criminal conduct. Maintain accountability for valuables/property and other forms of evidence. Assist motorists with jump starts and lockouts. Prepare and submit written reports in a complete and accurate manner and log all incidents. May be assigned to special duties such as Bike Patrol and/or Community Liaison Officer. May be assigned to an off-site location, including administrative buildings, ambulatory care centers, and/or community based health clinics. Will be cross-trained in other locations beyond normally assigned work space. May be required to work other shifts and/or locations when necessary. Perform additional duties as assigned.
Qualifications
QUALIFICATIONS: Minimum of a high school diploma required. A strong educational background (Associate's or Bachelor's degree) in criminal justice or related field is preferred. A combination of both experience and education will be considered. 1-3 years of security or related experience preferred. Must possess and maintain a valid Driver's license from state of residence. Must submit to and pass an initial and annual criminal background check. Must obtain and maintain required certifications in the following programs (training provided by department): o CPR/AED/First Aid o Narcan (Naloxone) Training o AVADE/HDTS De-Escalation Training o International Association of Healthcare Safety and Security (IAHSS) Basic Officer Certification (within first 90 days) -The ability to be licensed as a Special State Police Officer under the Commonwealth of MA General Laws Chapter 22 C, section 63 preferred. SKILLS/ABILITIES/COMPETENCIES REQUIRED: -Exemplary customer service and communication skills. Must be able to handle complex interpersonal situations and crisis management scenarios. Strong risk analysis and organizational skills. Reliable and flexible. Must be able to gather, analyze, evaluate, and utilize facts and evidence. Interview victims, complainants, witnesses, and suspects. Must be able to prepare clear and concise reports and routine correspondence. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Must be able to read, write and speak English fluently. Fluency in more than one language preferred.
WORKING CONDITIONS: Physically must be able to lift 50 pounds. Ability to stand/walk for a minimum of 8 hours. Ability to run to any emergency within the hospital and adjoining campuses and be able to verbally and physically control an emergency situation upon arrival if necessary. Strong sight and hearing abilities needed in order to effectively deal with diverse and emergency situations. Capacity to use appropriate force to overcome, arrest or restrain someone if necessary. Each officer must be able to perform each task in the functional assessment outlined below upon hire (within the first 90 days) and annually. 3 Minute Step Test: Measures the heart rate in the recovery period following three minutes of stepping. Stand with the step in front of you. Begin by stepping up and down the step in cadence with the metronome. Continue with this exercise for three minutes. Then you will be asked to sit down in and your heart rate will be recorded after one minute of rest. Step, Bend, and Crawl: Measures mobility and coordination. Stand in front of the hurdle. Start by stepping over the hurdle, bending and crawling under the table, and stepping over the second hurdle. Reverse direction and repeat the sequence. Stretcher Carry: Measures the ability to assist lifting a stretcher. You and a partner will stand at either end of the stretcher that is loaded with approximately 150 lbs. in weight. Bend with your legs with your back straight and grasp the stretcher. Straighten your legs to lift the stretcher, then reverse to put the stretcher back down. Pull and Drag: Measures upper body strength Take firm hold onto the belts and drag the 150 lb. sled 10 feet across the room and reverse directions back to the starting position. Balance Walk: Measures balance. Start at the end of the 1 inch wide tape. When prompted to start, step on the tape, alternating with each foot until you reach the end of the tape. Your foot must be in contact with the tape on each step. Stair Climb: The stair climb measures the ability to climb stairs at a quick pace. Starting at the bottom of the stairway, on the command Go, the watch is started and you must walk up four flights of stairs at a quick pace. At the top of the stairs, you will need to take a card and walk quickly down the four flights of stairs to the starting point and return the card to your proctor. You must complete this in 35 seconds or less.
Additional Job Details (if applicable)
HOSPITAL WIDE RESPONSIBILITIES: Brigham and Women's Hospital I CARE Standards. The I CARE Standards guide me in my interactions with patients, family members, visitors, colleagues, and neighbors in my workplace and surrounding community to optimize the Brigham experience and help fulfill my role in our mission of providing seamless, high quality patient and family centered care.
C. I will Communicate my commitment to high quality performance
A. I will Appear and act as a professional
R. I will Respect all individuals
E. I will Extend myself
Remote Type
Onsite
Work Location
10 Vining Street
Scheduled Weekly Hours
16
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$22.88 - $32.72/Hourly
Grade
5
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$22.9-32.7 hourly Auto-Apply 27d ago
Security Officer
Brigham and Women's Hospital 4.6
Boston, MA jobs
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary
Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license.
Does this position require Patient Care?
Yes
Essential Functions
* Patrols assigned areas, giving particular attention to those areas where security problems have occurred.
* Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees.
* Maintains strict confidentially standards at all times.
* Investigates thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized will make arrests as appropriate; participates in subsequent court proceedings as required.
* Prepares and submits written reports in a complete and accurate manner; makes notations in log of all incidents; keeps Supervisor informed at all times.
* Maintains accountability for valuables/property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation.
* Performs as Dispatcher utilizing "state of the art" integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation.
* Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic.
* Voluntary participation in various departmental committees, task forces, and teams.
Qualifications
Education Bachelor's Degree Criminal Justice preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Basic Officer Certification [CHSO] - International Association for Healthcare Security and Safety preferred Supervisory Certification [CHSS] - International Association for Healthcare Security and Safety preferred Personal Drivers License (New Hampshire) - New Hampshire Division of Motor Vehicles preferred MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal preferred Experience Experience in hospital, security/police, emergency medical or customer services preferred 3-5 years preferred Knowledge, Skills and Abilities - Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others. - Ability to deal with and effectively deescalate anxious/stressed people and manage aggression. - Works effectively both independently and in teams. Able to multitask. - Strong problem-solving skills. - Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes. - Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible. - Displays positive image, tact, and diplomacy, active listening, articulate. - Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices. - Strong writing skills to provide and maintain documentation to support data. - Intermediate computer skills: typing and use of database software.
Additional Job Details (if applicable)
Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
10 Vining Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Evening (United States of America)
Pay Range
$22.88 - $32.72/Hourly
Grade
5
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$22.9-32.7 hourly Auto-Apply 25d ago
Security Officer
Brigham and Women's Hospital 4.6
Boston, MA jobs
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary
Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license.
Does this position require Patient Care?
Yes
Essential Functions
* Patrols assigned areas, giving particular attention to those areas where security problems have occurred.
* Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees.
* Maintains strict confidentially standards at all times.
* Investigates thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized will make arrests as appropriate; participates in subsequent court proceedings as required.
* Prepares and submits written reports in a complete and accurate manner; makes notations in log of all incidents; keeps Supervisor informed at all times.
* Maintains accountability for valuables/property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation.
* Performs as Dispatcher utilizing "state of the art" integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation.
* Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic.
* Voluntary participation in various departmental committees, task forces, and teams.
Qualifications
Education Bachelor's Degree Criminal Justice preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Basic Officer Certification [CHSO] - International Association for Healthcare Security and Safety preferred Supervisory Certification [CHSS] - International Association for Healthcare Security and Safety preferred Personal Drivers License (New Hampshire) - New Hampshire Division of Motor Vehicles preferred MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal preferred Experience Experience in hospital, security/police, emergency medical or customer services preferred 3-5 years preferred Knowledge, Skills and Abilities - Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others. - Ability to deal with and effectively deescalate anxious/stressed people and manage aggression. - Works effectively both independently and in teams. Able to multitask. - Strong problem-solving skills. - Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes. - Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible. - Displays positive image, tact, and diplomacy, active listening, articulate. - Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices. - Strong writing skills to provide and maintain documentation to support data. - Intermediate computer skills: typing and use of database software.
Additional Job Details (if applicable)
Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
10 Vining Street
Scheduled Weekly Hours
0
Employee Type
Per Diem
Work Shift
Evening (United States of America)
Pay Range
$22.88 - $32.72/Hourly
Grade
5
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$22.9-32.7 hourly Auto-Apply 25d ago
Security Officer - Evening
Brigham and Women's Hospital 4.6
Boston, MA jobs
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
This position is 40 hour Evenings 3p-11p
Job Summary
As a Security Officer, you will be part of a professional team that is charged with the mission of providing a safe and secure environment for the Brigham and Women's Hospital community.
Qualifications
Successful candidates will have flexible schedule availability, the ability to adapt to a new and evolving operation, and the motivation to achieve the high professional standards required by the department.
GENERAL SUMMARY/OVERVIEW STATEMENT: Receiving general direction from the Security Supervisor, incumbent ensures a safe and secure environment; provides protective service and response for protection of the people and property of the Hospital; is responsible for assisting with the day-to-day operation of Department.
PRINCIPAL DUTIES AND RESPONSIBILITIES: • Provide protection to people and property through patrol, investigation, monitoring alarms and surveillance cameras. • Patrol buildings and grounds, identify unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages. • Provide a high level of customer service by interacting with patients, visitors and staff in a professional manner that is proactive, friendly and helpful; create safety awareness among the hospital community. • Provide emergency response to a variety of situations. • Conduct preliminary investigations into thefts, shortages and other complaints involving potential misconduct. • Provide escorts for staff, visitors and patients as requested. • Perform patient restraints; detains individuals suspected of criminal conduct. • Maintain accountability for valuables/property and other forms of evidence. • Assist motorists with jump starts and lockouts. • Prepare and submit written reports in a complete and accurate manner and log all incidents. • May be assigned to special duties such as Bike Patrol and/or Community Liaison Officer. • May be assigned to an off-site location, including administrative buildings, ambulatory care centers, and/or community based health clinics. Will be cross-trained in other locations beyond normally assigned work space. • May be required to work other shifts and/or locations when necessary. • Perform additional duties as assigned.
QUALIFICATIONS: -Minimum of a high school diploma required. A strong educational background (Associate's or Bachelor's degree) in criminal justice or related field is preferred. A combination of both experience and education will be considered. -1-3 years of security or related experience preferred. -Must possess and maintain a valid Driver's license from state of residence. -Must submit to and pass an initial and annual criminal background check. -Must obtain and maintain required certifications in the following programs (training provided by department): o CPR/AED/First Aid o Narcan (Naloxone) Training o AVADE/HDTS De-Escalation Training o International Association of Healthcare Safety and Security (IAHSS) Basic Officer Certification (within first 90 days) -The ability to be licensed as a Special State Police Officer under the Commonwealth of MA General Laws Chapter 22 C, section 63 preferred.
SKILLS/ABILITIES/COMPETENCIES REQUIRED: -Exemplary customer service and communication skills. Must be able to handle complex interpersonal situations and crisis management scenarios. -Strong risk analysis and organizational skills. -Reliable and flexible. -Must be able to gather, analyze, evaluate, and utilize facts and evidence. Interview victims, complainants, witnesses, and suspects. -Must be able to prepare clear and concise reports and routine correspondence. -Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. -Must be able to read, write and speak English fluently. Fluency in more than one language preferred.
Additional Job Details (if applicable)
WORKING CONDITIONS: -Physically must be able to lift 50 pounds. Ability to stand/walk for a minimum of 8 hours. Ability to run to any emergency within the hospital and adjoining campuses and be able to verbally and physically control an emergency situation upon arrival if necessary. Strong sight and hearing abilities needed in order to effectively deal with diverse and emergency situations. Capacity to use appropriate force to overcome, arrest or restrain someone if necessary. -Each officer must be able to perform each task in the functional assessment outlined below upon hire (within the first 90 days) and annually. 3 Minute Step Test • Measures the heart rate in the recovery period following three minutes of stepping. • Stand with the step in front of you. Begin by stepping up and down the step in cadence with the metronome. Continue with this exercise for three minutes. Then you will be asked to sit down in and your heart rate will be recorded after one minute of rest. Step, Bend, and Crawl • Measures mobility and coordination. • Stand in front of the hurdle. Start by stepping over the hurdle, bending and crawling under the table, and stepping over the second hurdle. Reverse direction and repeat the sequence. Stretcher Carry • Measures the ability to assist lifting a stretcher. • You and a partner will stand at either end of the stretcher that is loaded with approximately 150 lbs in weight. Bend with your legs with your back straight and grasp the stretcher. Straighten your legs to lift the stretcher, then reverse to put the stretcher back down. Pull and Drag • Measures upper body strength • Take firm hold onto the belts and drag the 150 lb. sled 10 feet across the room and reverse directions back to the starting position. Balance Walk • Measures balance. • Start at the end of the 1 inch wide tape. When prompted to start, step on the tape, alternating with each foot until you reach the end of the tape. Your foot must be in contact with the tape on each step. Stair Climb • The stair climb measures the ability to climb stairs at a quick pace. • Starting at the bottom of the stairway, on the command Go, the watch is started and you must walk up four flights of stairs at a quick pace. At the top of the stairs, you will need to take a card and walk quickly down the four flights of stairs to the starting point and return the card to your proctor. You must complete this in 35 seconds or less.
Remote Type
Hybrid
Work Location
10 Vining Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Evening (United States of America)
Pay Range
$22.88 - $32.72/Hourly
Grade
5
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$22.9-32.7 hourly Auto-Apply 46d ago
Security Officer | MGH
Brigham and Women's Hospital 4.6
Somerville, MA jobs
Site: The McLean Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
The Security Officer must be available to staff 16-hour shift at the following:
* Saturdays: 2:30 PM - 10:30 PM
* Sundays: 2:30 PM - 10:30 PM
Job Summary
Overview
Under general direction from the Security Supervisor, the Security Officer ensures a safe and secure environment by providing protective services to people and property. The incumbent responds to both routine and emergency calls for service and supports the day-to-day operations of the department.
Principal Duties & Responsibilities
* Perform daily operational functions as directed by the Security Supervisor or Dispatcher to ensure McLean's security needs are met efficiently.
* Follow instructions from the Supervisor or Dispatcher to support operational priorities and staffing requirements.
* Document incidents and actions taken in a timely, objective, and professional manner.
* Complete all assigned tasks in accordance with McLean policies and departmental procedures.
Emergency Response
* Respond immediately and appropriately to all emergency requests for assistance issued by the Supervisor or Dispatcher.
* Act promptly during contingency, disaster, or other critical situations to maintain safety and restore order.
* Notify the Dispatcher of actions taken and any need for additional support.
Non-Emergency Response
* Respond as soon as possible to all non-emergency calls assigned by the Supervisor or Dispatcher.
* Provide professional assistance to the hospital community while prioritizing safety and customer service.
Reporting & Documentation
* Prepare electronic incident reports in an objective and accurate manner.
* Write reports clearly and professionally, including all accompanying documentation.
* Submit all required reports prior to departing campus at the end of each shift.
Customer Service & Community Engagement
* Utilize strong customer service skills and community policing philosophies to build positive relationships within the hospital community.
* Manage complex, dynamic, and emotionally charged situations using effective communication and problem-solving techniques.
* Apply appropriate de-escalation strategies when interacting with disorderly or disruptive individuals.
Investigations & Risk Mitigation
* Conduct initial investigations into reports of suspicious activity, persons, hazards, or risks.
* Take necessary steps to mitigate threats and reduce risk to patients, visitors, and staff.
* Act in accordance with training, legal requirements, and established procedures.
Use of Force
* Demonstrate reasonable and appropriate application of physical force when necessary to contain or stop a physical threat or assault.
* Use effective restraint and safety techniques based on training and situational need.
Protective Services
* Provide safety escorts to patients, visitors, employees, and others upon request.
* Control access to parking and restricted areas, ensuring only authorized vehicles and individuals are permitted.
* Patrol McLean property and grounds, identifying and reporting policy violations or safety deficiencies.
Access Control Functions
* Ensure employees, vendors, and contractors display authorized identification that is clearly visible.
* Enforce McLean visitor policies and restrictions.
* Restrict access to individuals with no authorized business on McLean property.
Dispatch & Console Duties (as assigned)
* Coordinate Security activities and serve as liaison to McLean departments and external agencies.
* Answer incoming internal and external calls, provide information, and route calls appropriately.
* Prioritize and assign responses to incidents and requests for assistance.
* Maintain chain of custody for property, evidence, and equipment.
* Monitor electronic security and fire systems and report any system failures to the Supervisor.
Additional Responsibilities
* Perform all duties in accordance with the McLean Policy and Procedure Manual.
* Support departmental operations as needed.
* Complete other duties as assigned by the Supervisor or Manager.
Qualifications
* Maintain required training and certifications as defined by McLean Hospital.
* Strong communication, observation, and decision-making skills.
* Commitment to professionalism, confidentiality, and patient safety.
Qualifications
Qualifications
Education
* Minimum of a high school diploma or equivalent is required.
* An associate's or bachelor's degree in Criminal Justice or a related field is preferred.
* A combination of relevant education and experience will be considered.
Experience
* 1-3 years of security or related experience is preferred.
Licensure & Certifications
* Must possess and maintain a valid Massachusetts Driver's License.
* Must obtain and maintain certification in the following programs (training provided by the department):
* CPR/AED/First Aid
* CPI De-Escalation Training
* International Association for Healthcare Security and Safety (IAHSS) Basic Officer Certification (within the first 90 days of employment)
Skills, Abilities, & Competencies Required
* Interpersonal and Communication Skills
* Strong interpersonal and verbal communication skills, demonstrating tact, diplomacy, and professionalism.
* Active listening ability and clear articulation.
* Effectively interact with individuals at all organizational levels and from diverse cultural backgrounds.
* Establish positive relationships and earn the trust and respect of others.
* Customer Service
* Energetic, approachable, empathetic, and collaborative with a positive attitude.
* Flexible and adaptable in a dynamic healthcare environment.
* Problem Solving & Judgment
* Strong critical thinking, analytical, and problem-solving skills.
* Ability to prioritize tasks and develop creative, effective resolutions.
* Exercise sound judgment in routine, complex, and crisis situations.
* Recognize potential impacts of decisions and take appropriate actions to prevent or reduce injury, liability, and negative publicity.
* Crisis Management & De-Escalation
* Ability to manage high volumes of activity and emotionally charged situations.
* Effectively address and de-escalate anxious or aggressive individuals.
* Handle diverse and stressful scenarios both independently and as part of a team.
* Writing and Technology
* Strong writing skills to produce accurate and objective documentation.
* Basic computer proficiency, including typing and use of database and access control software.
* Ability to operate communication equipment and first aid tools.
* Language Requirements
* Must be able to read, write, and speak English fluently.
* Fluency in more than one language is preferred.
Additional Job Details (if applicable)
EEO
It is the policy of McLean Hospital to affirmatively provide equal opportunity to all qualified applicants for employment and existing employees without regard to their race, religion, color, national origin, sex, age, ancestry, protected veteran status, disability, sexual orientation, gender identity or expression, pregnancy or a condition related to pregnancy including, but not limited to, lactation or the need to express breast milk for a nursing child, or any other basis that would be in violation of any applicable law or regulation.
Remote Type
Onsite
Work Location
123 Main Street
Scheduled Weekly Hours
16
Employee Type
Regular
Work Shift
Rotating (United States of America)
Pay Range
$22.88 - $32.72/Hourly
Grade
5
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1600 The McLean Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$22.9-32.7 hourly Auto-Apply 11d ago
Security Officer - Nights
Brigham and Women's Hospital 4.6
Boston, MA jobs
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Shift is NIGHTS
Job Summary
Summary:
Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license.
Does this position require Patient Care? Yes
Essential Functions:
* Patrols assigned areas, giving particular attention to those areas where security problems have occurred.
* Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees.
* Maintains strict confidentially standards at all times.
* Investigates thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized will make arrests as appropriate; participates in subsequent court proceedings as required.
* Prepares and submits written reports in a complete and accurate manner; makes notations in log of all incidents; keeps Supervisor informed at all times.
* Maintains accountability for valuables/property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation.
* Performs as Dispatcher utilizing "state of the art" integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation.
* Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic.
* Voluntary participation in various departmental committees, task forces, and teams.
Qualifications
Education
Bachelor's Degree Criminal Justice preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Basic Officer Certification [CHSO] - International Association for Healthcare Security and Safety preferred Supervisory Certification [CHSS] - International Association for Healthcare Security and Safety preferred Personal Drivers License (New Hampshire) - New Hampshire Division of Motor Vehicles preferred MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal preferred
Experience
Experience in hospital, security/police, emergency medical or customer services preferred 3-5 years preferred
Knowledge, Skills and Abilities
* Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others.
* Ability to deal with and effectively deescalate anxious/stressed people and manage aggression.
* Works effectively both independently and in teams. Able to multitask.
* Strong problem-solving skills.
* Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes.
* Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible.
* Displays positive image, tact, and diplomacy, active listening, articulate.
* Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices.
* Strong writing skills to provide and maintain documentation to support data.
* Intermediate computer skills: typing and use of database software.
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
10 Vining Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Night (United States of America)
Pay Range
* /
Grade
5
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$38k-47k yearly est. Auto-Apply 1d ago
Security Officer - FT 40hrs
Boston Medical Center 4.5
Public safety officer job at Boston Medical Center
At Boston Medical Center South, we are committed to improving the health of our communities by delivering exceptional, personalized health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers on how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.
If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you.
Position: Security Officer
Department: Public Safety
Schedule: 40 hrs
Position Summary:
Under the direction of the Manager of Security, provides security and safety of all staff, visitors and patients. Handles all traffic related matters. Functions as a resource regarding hospital information for patients and visitors. Maintains a safe environment for all visitors, patients, and employees at Good Samaritan Medical Center. Projects an image of professionalism in communication, appearance, and conduct. Maintains a working knowledge of departmental standard operating procedures. Must maintain an active knowledge of security emergency procedures and environment of care standards. Performs other duties as assigned by the Manager of Security.
Responsibilities:
Provides a visible deterrence to crime and prohibited activities by patrolling the buildings and grounds of the hospital.
Responds quickly and effectively to emergent and non-emergent situations.
Ensures only authorized personnel are admitted onto hospital premises.
Escorts visitors, patients, and personnel to and from parking areas upon request.
Maintains current information in lost and found logs. Notifies the D.O.S. and the Sergeant when items are reported missing or are located.
Serves as a member of the Fire Control Team and responds to all fires.
Investigates incidents of unusual circumstances reported by hospital personnel, visitors, physicians, or patients and reports all incidents, verbally or through general incident form, by the end of each shift.
Writes accurate, clear, and legible incident reports and documents investigatory steps and results.
Requirements:
Education: High school diploma or GED required. Associate's or Bachelor's degree in Criminal Justice preferred.
Experience: Any combination of experience equivalent to at least 2 years in Security/Healthcare Operations, field experience in a law enforcement agency or prior service in the United States Military preferred.
Certification/Licensure: Valid Massachusetts class D operator's license.
Software/Hardware: Working knowledge of Microsoft Office.
Compensation Range:
$0.00- $0.00
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.