Bottomline Technologies jobs - 102 jobs

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! The Role We are looking for a Jr. Risk Specialist (Fraud Prevention) to innovate, win, and grow with us for our Portsmouth, NH office. This role can be fully remote for candidates living in the U.S on EST and CST Time Zones. Candidates for this position must be authorized to work in the United States on a Full-Time/Permanent basis for any employer without restriction. Visa Sponsorships or Transfers WILL NOT be provided for this position. The Jr. Risk Specialist will be primarily responsible for authenticating sensitive business and bank account data for Paymode customers by applying investigative and analytical techniques to mitigate risk and fraud. You will be working in our proprietary systems as well as leveraging online public and private third-party research tools to validate the details of new network vendors. Daily tasks include, but are not limited to, performing research to resolve any discrepancies in applications, independent caseload management following policies and best practices, escalating unverifiable or suspicious application details to cross-functional teams for in-depth risk analysis and review. How you'll contribute: * Review and authenticate data elements of a Paymode Network application for B2B (Business-to-Business) Vendors to accept future payments through Paymode and continuously grow the network * Process digital payment applications: ensuring information is complete and accurate, and working with customers (via phone and email) to obtain missing information * Analyze data elements for discrepancies and red flags for potential counterfeit instruments * Investigate suspicious activity to mitigate risk and identify fraudulent schemes such as account takeover attempts and business identity theft * Utilize web research and 3rd Party data tools/APIs to validate and investigate discrepancies in new customer information to mitigate risk * Promote a risk-aware culture; ensure efficient and effective risk and anti-fraud practices by adhering to required policies and procedures * Interact with various levels of Leadership to clarify requirements and collaborate on process improvements If you have the attributes, skills, and experience listed below, we want to hear from you! * 1+ year of experience in a position reviewing and analyzing sensitive information * Effective communication (verbal/written) and customer service skills * Adaptable self-starter with the ability to work independently as well as part of the team * Detail-oriented, organized, and able to work well under pressure with a sense of urgency * Experienced computer skills and proficient with Microsoft Office software * A curious puzzle solver with analytical, research, and problem-solving skills * Experience working in Banking, Fraud, KYC (Know Your Customer) Due Diligence, on-boarding commercial clients, reviewing various business documentation highly preferred * Experience with LexisNexis is preferred, but not required * High School Diploma or GED required; Bachelor's Degree in Criminal Justice, Criminology, Law, Accounting, Business, or similar course of study preferred (Not Required). We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

Job Title Senior Sales Representative Summary of the role: The Senior Sales Representative, Technical Pre-Sales, is responsible for new logo acquisition and expansion of sales across their assigned territory. This role will focus on a consultative sales approach, helping clients understand the value of Travel Intelligence and how these insights can integrate within other Amadeus offerings for wholistic strategic decision-making. Key Responsibilities: Sales Execution Collaborate with Account Executives in assigned territory to manage and grow the new sales pipeline for Travel Intelligence solutions (Demand360+, Agency360+, RevenueStrategy360). Execute outreach campaigns, follow up with prospects, and close deals in territory. Apply consultative selling best practices and maintain an accurate sales pipeline for forecasting accuracy. Consistently achieve new sales revenue targets and support regional growth priorities. Consultative Engagement Understand client business challenges and position Travel Intelligence products as solutions. Deliver tailored product demos and value-driven presentations tailored to the customer's needs. Collaborate with Solution Consultant counterparts on complex deals where the customer can benefit from multiple Amadeus solutions. Market & Product Expertise Stay up to date on industry trends, competitive landscape, and pricing models. Clearly articulate the holistic value of Amadeus solutions versus competitors' siloed offerings. Serve as a thought leader on Travel Intelligence, market trends, and competitive positioning. Cross-Functional Collaboration Partner with Marketing, Customer Success, and Product teams to align on campaigns and customer onboarding. Influence product roadmap based on customer feedback, competitive landscape, and market needs. Participate in sales kickoffs, training sessions, and promotional initiatives. Work with Sales and Business Development to accelerate new sales pipeline and deal velocity. Ensure Travel Intelligence solutions are positioned as part of an integrated Total Solution. About the Ideal Candidate: Experience in hospitality sales and/or revenue management. Skilled in platform/Total Solution selling. Experience with data analytics and/or business intelligence solutions. Proven track record of exceeding sales targets. Strong consultative selling and negotiation skills. Ability to interpret and communicate data insights effectively. Familiarity with travel industry operations and distribution channels (GDS, OTA, airline partnerships). Proficiency in CRM tools (e.g., Salesforce) and digital sales enablement platforms. 5+ years in sales and revenue within the Hospitality and/or Hospitality SaaS Industry Willingness to travel up to 40%. Diversity & Inclusion Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved. Amadeus endeavors to make ************************* accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at accommodations@amadeus.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

ACI Speedpay is a leading bill payment platform serving thousands of billers across industries-from utilities and government to education and healthcare. As SVP, Strategy & Executive Operations, you will be the strategic architect behind our next chapter of growth. This role blends enterprise strategy, ecosystem partnerships, innovation leadership, pricing strategy, and executive orchestration to ensure Speedpay stays ahead of market shifts and delivers unmatched value to our clients and partners. Key Responsibilities Strategy & Growth Leadership Define and evolve ACI Speedpay's multi-year strategy in alignment with market trends, customer needs, and corporate objectives. Lead strategic planning cycles, including market analysis, competitive intelligence, and growth scenario modeling. Identify and evaluate biller-specific M&A opportunities that enhance Speedpay's capabilities, vertical depth, or geographic reach. Partner with HR, Finance, Product, and Sales to align strategic priorities with execution roadmaps. Ecosystem Partnerships Own and expand Speedpay's partnership strategy across three pillars: Distribution Partnerships: Drive reach through channel alliances, resellers, and embedded finance models. Product Partnerships: Integrate complementary technologies to enhance Speedpay's value proposition. Payment Partnerships: Deepen relationships with processors, networks, and alternative payment providers to expand payment options and economics. Negotiate and structure strategic deals, ensuring mutual value and long-term alignment. Innovation & Market Leadership Lead cross-functional innovation initiatives to anticipate and respond to market shifts (e.g., real-time payments, AI-driven billing, embedded finance). Partner with Product and Marketing to define “what's next” for Speedpay-new capabilities, vertical expansions, and disruptive models. Represent Speedpay in industry forums, partner summits, and innovation councils. Pricing Strategy Own Speedpay's pricing strategy across biller segments, product lines, and partnership models. Develop frameworks for value-based pricing, margin optimization, and competitive benchmarking. Collaborate with Finance, Sales, and Product to ensure pricing aligns with customer value, market dynamics, and business goals. Monitor pricing performance and recommend adjustments to drive growth and profitability. Chief of Staff to GM, Speedpay Serve as a strategic thought partner and operational right hand to the GM of ACI Speedpay. Drive executive alignment, prepare board-level materials, and ensure strategic initiatives are executed with precision. Lead internal communications, rhythm-of-business planning, and cross-functional coordination across the Speedpay leadership team. Act as a force multiplier-translating vision into action, and ensuring clarity, accountability, and momentum. Leadership Qualities Strategic Visionary: Sees the big picture and connects dots across markets, teams, and technologies to shape Speedpay's future. Trusted Executive Partner: Operates with discretion, empathy, and precision-earning trust across the C-suite and board. Enterprise Influencer: Drives alignment across Product, Sales, Finance, and Operations through clear communication and collaborative leadership. Builder of High-Performing Teams: Attracts, develops, and empowers talent to deliver strategic outcomes with speed and accountability. Change Catalyst: Leads through ambiguity, inspires action, and ensures clarity during transformation and growth. Operationally Rigorous: Balances bold thinking with disciplined execution, ensuring initiatives are measurable, scalable, and impactful. Qualifications 15+ years in strategy, partnerships, or general management roles within payments, fintech, or enterprise SaaS. Proven experience leading strategic planning, partnerships, and innovation initiatives at scale. Strong understanding of biller ecosystems, payment flows, and pricing models. Exceptional executive communication, stakeholder management, and cross-functional leadership skills. Experience with M&A strategy and integration preferred. MBA or equivalent experience in business, strategy, or finance. What Success Looks Like ACI Speedpay has a clear, differentiated strategy and is executing against it. Strategic partnerships are driving measurable growth, innovation, and market leadership. Pricing models are optimized for value and margin. The leadership team is aligned, focused, and empowered. Speedpay is seen as a visionary leader in the bill payment space. In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package-all within an innovative and collaborative work environment. Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at ******************** or careers.aciworldwide.com and reference job #17433. ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally. Important Notice About Recruitment Scams Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (******************** / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment. #LI-LL1 #LI-Remote

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The ServiceNow Customer Acceleration org (part of the Global Learning and Development group) is seeking a Senior Program Manager to lead government- and large workforce-skilling initiatives across the Americas geography, combining strategic program leadership, stakeholder management with content curation expertise. You'll build partnerships with public sector agencies, design impactful ServiceNow platform training programs, and create sustainable career pathways that prepare individuals for both AI Literacy awareness and high-demand roles within the ServiceNow ecosystem. What You'll Do: Lead large government and workforce skilling programs end-to-end, managing budgets, complex timelines, and cross-functional stakeholder relationships Build and maintain strategic partnerships with internal and external government teams, workforce development agencies, public funding bodies, and regulatory authorities Represent ServiceNow University in support of company responses for Government funding and program RFP, ensuring compliance with funding agreements and reporting obligations Develop ROI frameworks and impact measurement strategies demonstrating employment outcomes, economic value, and skills development metrics Design and deliver scalable training programs focused on the ServiceNow AI platform and other technologies tailored to diverse learner populations Build and curate comprehensive learning assets including instructor-led sessions, eLearning modules, videos, job aids, and documentation targeted to various roles and skill levels Advise and collaborate with government partners and training providers on appropriate learning solutions and adoption strategies from the ServiceNow catalog Facilitate workshops (virtually and in-person) to ensure stakeholder alignment, gather content requirements, and drive engagement Manage client-facing and internal deliverables including project plans, status reports, communication plans, training strategies, and measurement frameworks Develop and implement user adoption strategies and change enablement frameworks that ensure learner success and employment readiness Oversee technology platforms (LMS, CRM, reporting dashboards) supporting program delivery and performance tracking Monitor KPIs including enrollment, completion rates, certification attainment, employment outcomes, and customer satisfaction Conduct program evaluations, implement continuous improvement initiatives, and share best practices across the global workforce development network Mentor and lead as necessary Project Managers, coordinators, and training specialists involved in projects Foster a culture of innovation, inclusion, and learner-centricity Contribute to the development and enhancement of existing and new ServiceNow University development offerings Travel: Up to 40% domestically and internationally as needed What You Bring: A collaborative mindset with strong accountability for team and stakeholder success Proven ability to influence and advise senior stakeholders by presenting well-rounded options and providing strategic thought leadership Exceptional communication skills across diverse audiences-from government officials to entry-level learners Passion for skills development, social impact, and the ServiceNow AI Platform Adaptability and creativity with a track record of delivering high-quality results under tight deadlines and in evolving environments Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 8-10+ years managing government-funded workforce development or enterprise technology training programs with measurable employment impact Extensive experience leading enterprise-wide change enablement programs-skilled in executive workshops, change impact analysis, communication and training strategies, and building stakeholder networks Familiarity with government skilling frameworks (apprenticeships, vocational training, national qualification systems) Proven expertise creating/curating and delivering training content across multiple formats (ILT, eLearning, video, documentation) for diverse audiences Demonstrated track record achieving employment outcomes, certification targets, and program KPIs Confident delivery skills with ability to engage audiences up to and including C-suite and executive government stakeholders Experience leveraging or integrating AI into work processes, decision-making, or problem-solving Technical proficiency with Microsoft Office and learning design tools (Camtasia, Articulate, Descript, Snagit, Synthesia, web conferencing platforms) Bachelor's degree in Business, Public Policy, Education, Technology, Instructional Design, or related field; Master's degree preferred Preferred: Hands-on experience with ServiceNow AI Platform, ITSM solutions, or the ServiceNow product suite Knowledge of ServiceNow certification paths, partner ecosystem, and customer landscape Background in public-private partnerships and workforce development policy PMP, PgMP, or equivalent program/project management certification FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

ABOUT THE ROLE The Manager of Technical Support is first and foremost a people leader. You will lead, coach, and inspire a team of technical support professionals to deliver effortless experiences for our customers. At Accela, that means making it easy to get help, solving issues quickly, and preventing future problems. This role reports to the Senior Director of Technical Support and combines leadership excellence with operational rigor to ensure support is responsive, proactive, and continuously improving. SPECIFIC RESPONSIBILITIES Lead and develop people: Build a high-performing team through coaching, mentoring, and career development. Foster a culture of accountability, collaboration, and continuous improvement. Oversee daily operations, including queue management, case assignment, service quality, and global coverage. Own team KPIs and reporting, including SLA attainment, backlog health, fix timeframes, CSAT, and escalation trends. Provide regular executive updates. Use CRM and support analytics to identify patterns, prioritize work, and drive proactive actions that prevent escalations. Act as the primary point of contact for major customer escalations. Lead resolution efforts with clarity, urgency, and professionalism. Conduct root cause analysis and corrective/preventive action reviews to close gaps in process, training, and product. Optimize policies and processes to remove friction and improve efficiency. Strengthen self-service resources and partner on enhancements that reduce customer effort. Evaluate and adopt new technologies that advance the support operating model, including automation and AI-assisted capabilities. Collaborate cross-functionally with Product, Engineering, and Customer Success to protect and improve the customer experience. Support workforce management for forecasting, scheduling, and capacity planning. REQUIRED QUALIFICATIONS Bachelor's degree in Business, Management, Information Systems, or equivalent experience. 5-7 years in technical or customer support, with at least 3-5 years in a people leadership role (manager or team lead). Proven ability to lead, mentor, and develop high-performing teams in a dynamic environment. Strong command of support operations, including SLA management, escalation handling, and customer communications. Experience with CRM and support platforms such as Salesforce Service Cloud, Zendesk, or ServiceNow. Demonstrated strength in analytics and reporting to drive decisions and improvements. Excellent communication skills with executive presence and the ability to align stakeholders. DESIRED QUALIFICATIONS Experience managing technical support in a SaaS environment, ideally serving public sector or complex B2B customers. Familiarity with workflow automation tools and self-service solutions. Track record of improving CSAT, reducing backlog, and increasing first-contact resolution through team leadership and process optimization. Certifications such as ITIL Foundation, HDI Support Center Manager, or KCS Practitioner are a plus. ABOUT ACCELA For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela's SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone. COMPENSATION AND WELL-BEING The annual base salary range for this full-time position is $110,000-$120,000 (less applicable taxes). The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, this position is eligible for an annual bonus target. This is a discretionary bonus awarded based on company and individual goal achievement. Accela's U.S. team members will receive a generous benefits package consisting of options including flexible time off, comprehensive medical, dental, and vision plans, family planning benefits, 401(k) retirement savings plan with company match, health savings account with company contributions, flexible spending account, life, accident, and disability coverage, business travel insurance, employee assistance programs, and other well-being benefits. Accela is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation. #LI- Remote

About the Role: We are seeking a dynamic, hands-on Sr. Field Events Marketing Specialist to serve as a tactical executor and strategic planner of SailPoint-led and 3rd-party regional field events across US East & Canada in alignment and to support regional Field Marketing strategies, campaigns, and programs. This role calls for an agile, self-starter marketer who thrives by orchestrating memorable experiences, driving results, and strategically positioning the brand in key market segments-including through local and regional events, roundtables, trade shows, and conferences. As a Sr. Field Events Marketing Specialist, you will be responsible for the planning, execution, and post-event results and analysis of SailPoint's field marketing events. This role reports into and supports the AMS Regional Field Marketing team in driving awareness, generating pipeline, and accelerating the business. The ideal candidate is a highly organized, detail-oriented individual with a passion for event marketing and a proven track record of success. Key Responsibilities: Field Events Planning and Strategy: Develop and execute comprehensive field event strategies that align with Field Marketing's objectives, priorities, and integrated campaigns. Leverage insights into industry trends and competitive landscape to inform event planning and execution. Own and Execute Field Events: Serve as the primary owner for a portfolio of SailPoint-led and 3rd-party field events and roundtables, including local and regional tradeshows and conferences, ensuring each activation maximizes demand generation, brand presence, and business impact. End-to-End Events Planning & Delivery: Lead the full lifecycle of event management, from strategy and ideation, venue and vendor selection, contract negotiation, and logistics to on-site execution and post-event evaluation. Collaborate cross-functionally with internal teams (Sales, Product Marketing, Brand, Communications, etc.), agency partners, and vendors to deliver cohesive and impactful event experiences. Cross-functional Promotions: Drive engagement and event attendance by executing innovative promotional strategies across channels, ensuring alignment with broader marketing initiatives and seamless coordination with Sales and GTM teams. Reporting, Analytics & ROI: Design and implement frameworks to track key performance indicators (KPIs), event outcomes, and ROI. Provide regular reporting on event performance and participant feedback, using data-driven insights to optimize future activations. Market Intelligence: Maintain up-to-date knowledge of relevant local and regional tradeshows, conferences, and industry events to identify opportunities for brand positioning, partnership, and lead generation. Additionally, identify key competitor event activity within market and understand regional trends and customer needs. Budget Management: Oversee event budgets, ensuring efficient allocation of resources and adherence to financial guidelines. Brand Representation: Uphold the company's brand standards across all event activations, ensuring a consistent and high-quality experience. Success Factors: Field events and tradeshows delivered on time, within scope, and on budget Achievement of event-specific KPIs and measurable business outcomes High levels of internal and external partner satisfaction and building trust with sales, partners, customers and vendors Demonstrable ROI and impact of field events on campaign and pipeline goals Effective strategic positioning at targeted industry tradeshows and conferences Minimum Qualifications: Bachelor's degree in Marketing, Communications, Business, or related field, or equivalent experience 4+ years of hands-on experience in field event marketing planning and execution in a fast-paced technology environment Demonstrated expertise in planning and executing vendor-led events, roundtables, and local and regional 3rd-party tradeshows and conferences. Proven track record of delivering successful field events and activations Excellent strategic thinking, project management, interpersonal, communication and presentation skills Proficiency with marketing automation, event management platforms, and analytics tools such as Marketo, CVENT, Salesforce, Tableau, etc. Experience with budget management, vendor and supplier management, and raising purchase requests and orders in tools such as Coupa, etc. Strong data analysis skills, with the ability to report on event success and derive actionable recommendations Ability to quickly adjust strategies in response to market shifts or on-the-ground challenges and to be comfortable with ambiguity and fast paced environments. Demonstrated ability to work independently with minimal supervision and collaboratively and cross-functionally as part of a team Ability and willingness to travel (25%-30%) for event coordination and execution Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint. As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD): $95,700 - $136,700 - $177,700 Base salaries for employees based in other locations are competitive for the employee's home location. Benefits Overview 1. Health and wellness coverage: Medical, dental, and vision insurance 2. Disability coverage: Short-term and long-term disability 3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D) 4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children 5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account 6. Financial security: 401(k) Savings and Investment Plan with company matching 7. Time off benefits: Flexible vacation policy 8. Holidays: 8 paid holidays annually 9. Sick leave 10. Parental support: Paid parental leave 11. Employee Assistance Program (EAP) and Care Counselors 12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options 13. Health Savings Account (HSA) with employer contribution SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description As a Program Manager, Global Revenue Programs (Elevate), you will operationalise and scale repeatable program motions, manage intake and tracking of key initiatives, and support the development of reusable tools, templates, and playbooks. This role offers high visibility and cross-functional collaboration across Sales, Industry, Product, Engineering, Customer Advocacy and Executive teams. Priorities & Responsibilities Core Program Lead: Lead intake, triage, and qualification of key Global Revenue Program initiatives. Serve as a central point of contact for program communications, updates, and troubleshooting Portfolio Management: Manage a portfolio of program activities, maintaining visibility into status, progression, and execution milestones. Playbook Builder: Develop and maintain standardized templates, tools, and frameworks to support program execution. Enable Cross-Functional Collaboration & Reporting: Serve as a resource for account teams, responding to data requests and supporting informed decision-making. Reporting and Insights: Deliver clear reporting and strategic insights Stakeholder Accountability: Track action items and follow-ups from deal reviews, driving accountability across stakeholders Continuous Improvement: own insights generation to refine processes and enhance future program delivery. Qualifications 5+ years of experience in Program Management, Business Operations or Strategy. Strong organizational and process development skills, with a track record of implementing scalable frameworks. Demonstrated ability to manage cross-functional initiatives and influence stakeholders in fast-paced, matrixed environments. Excellent communication and stakeholder management skills. Analytical mindset with a focus on continuous improvement. Highly organized self-starter with strong time management and a collaborative, team-oriented approach. Preferred Skills Familiarity with ServiceNow solutions and ecosystem. Experience supporting growth and performance programs and GTM execution. Ability to leverage data and insights to drive program enhancements. PgMP or PMP Certification Qualifications Qualifications 5+ years of experience in Program Management, Business Operations or Strategy. Strong organizational and process development skills, with a track record of implementing scalable frameworks. Demonstrated ability to manage cross-functional initiatives and influence stakeholders in fast-paced, matrixed environments. Excellent communication and stakeholder management skills. Analytical mindset with a focus on continuous improvement. Highly organized self-starter with strong time management and a collaborative, team-oriented approach. Preferred Skills Familiarity with ServiceNow solutions and ecosystem. Experience supporting growth and performance programs and GTM execution. Ability to leverage data and insights to drive program enhancements. PgMP or PMP Certification FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! The Role We are looking for an Automation Developer to innovate, win, and grow with us in our Portsmouth, NH office or remotely if on EST/CST time zones. This role is for U.S. based candidates living in the U.S. and willing to work on EST time zone. Candidates for this position must be authorized to work in the United States on a Full-Time/Permanent basis for any employer without restriction. Visa Sponsorships or Transfers will not be provided for this position. Are you ready to transform business operations with cutting-edge automation and AI? Join us as an Automation Developer, where you'll not only streamline processes but also design and deploy AI-powered agents that redefine efficiency and intelligence across our organization. You won't just automate tasks-you'll shape the future of intelligent operations. From deploying AI Agents that learn and adapt to creating automation strategies that scale, your work will directly impact efficiency, innovation, and growth. This is your opportunity to innovate, win, and grow in a dynamic environment that values creativity, technical excellence, and forward-thinking solutions. How you'll contribute: As an Automation Developer, you'll be at the forefront of intelligent automation, combining traditional RPA tools like UiPath and Alteryx with AI-driven solutions to tackle complex business challenges. Your mission: * Build, integrate and test AI Agents to automate decision-making, enhance workflows, and deliver smarter outcomes. Develop best practices for AI Agent deployment and orchestration, ensuring scalability and reliability. * Partner with business stakeholders to identify automation opportunities, scope projects, and design solutions that leverage data transformation, RPA and AI. * Lead end-to-end automation projects: research, design, test, implement, and optimize-while ensuring compliance with security and regulatory standards. * Review current automation workflows to identify migration needs and create plans to transition them to Power Automate, Azure, and Microsoft Fabric. * Build, maintain and integrate workflows with Microsoft 365 applications, Azure Services, APIs, databases, and external systems. Tracking performance, monitor data pipelines, assist with identifying and resolving data or sync issues across systems. * Continuously evaluate and enhance existing workflows, introducing AI capabilities where they add measurable value. * Communicate effectively with executives and cross-functional teams, providing clear updates and actionable insights. * Measure business impact and prioritize initiatives that drive network growth and revenue. If you have the attributes, skills, and experience listed below, we want to hear from you! * 2+ years of experience with data integration development, including but not limited to the following RPA tools (such as UiPath or Power Automate, Blue Prism, Automation Anywhere, etc.) and analytical ETL tools such as Alteryx, Microsoft Fabric. * Hands-on experience with AI technologies-building, training, or deploying AI Agents, or intelligent decision systems. * Strong foundation in data analysis, business operations, and process optimization. * Excellent communication, analytical, and project management skills. * Ability to manage multiple projects independently and meet deadlines with precision. * Bachelor's degree in Computer Science, information systems, or related technical field (or equivalent experience). * Bonus: Certifications in AI/ML, Data Engineering, or Automation (Not Required). * Experience in digital payments domain is a plus. We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

**Why UKG** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Role** As a Senior Principal Data Engineer within the Enterprise Data & Analytics Office, you will lead the design, evolution, and operational excellence of Nexus, UKG's unified, GCP-based data platform, enabling analytics, AI, and enterprise decision-making at scale. You will translate architectural vision into reliable, scalable, cost-efficient data systems, lead platform modernization efforts, and set the engineering bar for data ingestion, transformation, and operational analytics across UKG. **Key Responsibilities:** Enterprise Data Engineering Leadership - Drive the implementation of standardized medallion architecture (Bronze-Silver-Gold) across all domains. - Establish and enforce engineering patterns for batch, streaming, CDC, and event-driven pipelines. - Drive design patterns for Fact and Dimension modeling, data mesh, and change data capture (CDC). Platform & Pipeline Excellence - Design and evolve scalable data pipelines using GCP-native services (BigQuery, GCS, Composer, Pub/Sub, Dataflow) and Databricks (Delta Lake, DLT). - Ensure platform reliability, performance, and scalability for petabyte-scale analytics workloads. - Lead engineering decisions around partitioning, clustering, query optimization, and cost controls (FinOps). - Own observability standards (freshness, SLAs, error handling, monitoring). Engineering Standards, Quality & Governance - Define and enforce engineering standards for data quality, testing, CI/CD, and production readiness. - Implement automated data quality frameworks, lineage, and metadata integration in partnership with Data Governance and Architecture teams. - Ensure all pipelines meet SOX, security, and auditability requirements. - Partner with Architects to ensure engineering implementations align to enterprise reference architectures. Cross-Functional Delivery & Influence - Partner with Product Managers, Product Owners, Architects, and Analytics leaders to deliver high-impact data capabilities. - Act as the technical escalation point for complex production issues and platform risks. - Influence roadmap decisions by balancing technical feasibility, delivery velocity, and long-term sustainability. - Support ESE Agile delivery by enabling architecture runway and reducing technical blockers. Mentorship & Organizational Impact - Mentor Principal, Senior, and Mid-level Data Engineers, raising the overall engineering maturity of the organization. - Lead by example through design reviews, code reviews, and engineering forums. - Build reusable frameworks, libraries, and accelerators that scale engineering productivity. - Foster a culture of ownership, quality, and continuous improvement. **Basic Qualifications:** - 15+ years of experience in data engineering, data platforms, or large-scale analytics systems. - Proven leadership delivering enterprise-scale data platforms and migrations. - Deep hands-on experience large (Petabyte) scale operating data platforms . Technical Expertise - GCP (required): BigQuery, GCS, Cloud Composer, Pub/Sub, Dataflow, Dataform, Dataproc, Dataplex - Databricks: Delta Lake, Delta Live Tables, Spark, Unity Catalog - Strong proficiency in Python, SQL, Spark, and distributed systems - Expertise in data modeling, ELT patterns, CDC, and streaming architectures - Experience supporting AI/ML pipelines, feature stores, and analytics consumption - Strong understanding of Dimensional Modeling, ELT and modern data lakehouse patterns. Leadership & Collaboration - Proven ability to influence without authority across engineering, product, and architecture teams. - Strong communication skills with both technical and executive audiences. - Track record of mentoring senior engineers and leading complex initiatives. **Preferred Qualifications:** - Experience modernizing legacy warehouses and ETL platforms. - Familiarity with Data Mesh execution and domain-aligned data products. - Experience implementing FinOps practices for analytics platforms. - Exposure to AI/ML enablement, feature engineering, or agent-driven analytics. - Google Cloud certifications (Data Engineer, Architect) preferred **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . The pay range for this position is $184,300.00 to $230,000 however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. UKG is seeking a highly motivated Enterprise Account Executive, who will be responsible for net-new logo sales in our S&D West business segment. While each AE owns a few upsell accounts, this is a true Hunter role. If you are a highly successful HRMS/Payroll salesperson and have followed the growing success of our company, then you know that we rarely have an opening in our sales ranks. Why? Because we hire only the best HRMS/Payroll Reps and arm them with the best products, support personnel, and tools to ensure long-term success with us. Now it's your turn for an opportunity to build your sales legacy: we are expanding our sales force and are looking for the very best to represent UKG. **About You:** - 5-7+ years proven success selling cloud/SaaS solutions to C level. HRMS/Payroll experience a strong plus. - Consistently exceed a $2 Million+ quota - 3+ years selling complex deals over $800K in ARR - Demonstrated experience building a territory and pipeline from scratch - Consistently execute a thoughtful, strategic sales process including internal business partners and executive engagement. Challenging? Yes! UKG expects a lot of our AE's and we provide a lot for our reps to succeed: - Tenured management who are skilled at guiding highly successful sales personnel - Seasoned Application Consultant team to assist with proposals, RFPs, and demos - Expert Technical Sales Support - Highly reference-able customer base with 96% customer retention with our hosted SaaS solution - Solid Sales Operations and Legal staff focused on helping process and close contracts quickly - Award-winning HRMS/Payroll, Talent Management, and Time and Attendance solutions, consistently outperforming our competitors' products - Software-as-a-Service solution for the growing number of companies relying upon SaaS benefits - Award-winning Implementation and Customer Support teams dedicated to bringing customers live in industry-record timeframes - A company culture that breeds and supports success at every level, putting our employees first! Rewarding? Absolutely! You will have confidence in the performance of the solutions you sell and also in the quality of service your customers will receive, ensuring your accounts will be satisfied with their decision to go with UKG. UKG offers generous escalating commission percentages, and club locations are luxurious. **Travel Requirement:** - 30-40% **Where We're Going:** UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! **Pay Transparency:** The base salary range for this position is $140,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of an industry leading total compensation package. Information about UKG's comprehensive benefits can be reviewed on our careers site at *************************** . **Equal Opportunity Employer:** UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View **The EEO Know Your Rights poster (************************************************************************************************** ** UKG participates in E-Verify. View the E-Verify posters **here (******************************************************************************************** . ** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Role Summary ServiceNow is seeking a Solution Consulting Director to join our Enterprise Architects organization. The Enterprise Architecture Team is part of our Solution Consulting (presales) organization focused on building credibility and trust with the technical leaders in our largest customers by developing cross-functional strategies and solutions. This role combines technical leadership with people management responsibility. You will directly manage Technical Architects while also leading the AMS Solution Architect Practice comprised of 50+ dotted line Solution Architects across the organization (US, Canada, and Latin America). Your primary responsibilities include developing standards, engagement models, enablement plans, and collaboration frameworks that elevate the technical capabilities of the teams while ensuring consistent, high-quality delivery across strategic accounts. In addition, you will partner with sales leadership and act as the presales leader for achieving quota attainment for the Workflow Data Fabric products, carried by the Solution Architects. You will act as a technical leader for complex solutions, leveraging best practices and industry standards to architect best-in-class outcomes. You will work alongside customers, partners, presales Enterprise Architects, and other account team roles to ensure the technical integrity of proposed ServiceNow solutions, providing technical guidance and support throughout customer engagements. Key Responsibilities People Leadership & Team Development • Directly manage, mentor, and develop Technical Architects, providing coaching, performance feedback, and career growth opportunities. • Serve as dotted-line leader for 50+ Solution Architects, creating alignment, shared standards, and collaboration opportunities across the organization, including quota attainment for Workflow Data Fabric products at the AMS level. • Define and implement career paths for Technical Architects and Solution Architects, including competency frameworks, leveling criteria, and advancement pathways. • Design and deliver enablement programs that build platform mastery, architectural expertise, and customer engagement skills across both teams. • Foster a culture of continuous learning, knowledge sharing, and technical excellence. Standards & Governance • Establish and maintain architectural standards, reference architectures, and best practices that ensure consistent, high-quality delivery across engagements. • Create reusable assets, solution blueprints, and industry patterns that multiply team productivity and enable scalable impact. • Define quality standards for proof of concepts, technical validation frameworks, and customer deliverables. Technical Leadership & Customer Engagement • Engage and collaborate with customer executives, internal colleagues, and strategic partners to uncover pain points and demonstrate the transformative potential of the ServiceNow platform. • Lead technical architecture and design engagements that align ServiceNow capabilities with strategic customer initiatives such as IT Transformation, Digital Products and Services, and Agentic AI. • Deliver customer advisory workshops related to CSDM, instance strategy, data integration strategy, security, performance, reference architectures, and technical debt quantification. • Stay current with ServiceNow product innovations and releases to provide informed guidance and recommendations. Cross-functional Collaboration • Collaborate internally to ensure customer requirements are seamlessly integrated into sales proposals and product development efforts. • Act as a bridge between customer needs and ServiceNow's go-to-market and product strategies. • Represent ServiceNow in panels, conferences, and community forums, sharing best practices, reference architectures, and industry assets to elevate the brand and inspire innovation. Qualifications Experience and Certifications • 10+ years of IT experience, including 5+ years of hands-on ServiceNow Platform expertise • 5+ years of people management experience, with demonstrated success in developing and leading technical teams • ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) certification preferred ServiceNow Platform Expertise • Deep ServiceNow Platform knowledge and solution design experience across ITSM, ITOM, SPM, HRSD, and SecOps • Proficiency in ServiceNow scripting (Business Rules, Client Scripts, UI Policies) and data model/CSDM/CMDB • Experience with Flow Designer, Automation Engine, Integration Hub, and Service Portal • Strong understanding of AI Experience architecture, including AI agents, skills, and workflow automation Technical Architecture and Integration • Strong understanding of integration architecture principles, patterns (REST/SOAP), and authentication (OAuth, SAML) • Experience with cloud platforms (AWS, Azure, Google Cloud) and designing scalable, secure IT solutions • Experience integrating AI into workflows and decision-making Leadership and Communication • Excellent communication and executive engagement skills with the ability to simplify complex concepts into compelling solution designs • Proven ability to lead, mentor, and develop technical teams while fostering a culture of continuous improvement and technical excellence • Experience building trusted relationships with customer platform owners, architects, and CTOs • Strong problem-solving skills, strategic thinking, and ability to provide innovative solutions that enhance business processes Key Capabilities for Success People Development & Team Leadership: The ability to attract, develop, and retain top technical talent. This includes setting clear expectations, providing meaningful feedback, creating individualized development plans, and building a high-performing team culture that balances autonomy with accountability. Organizational Influence: The capability to lead through influence across the 50+ Solution Architects without direct reporting authority. This means building credibility through technical expertise, creating compelling standards that teams want to adopt, and fostering collaboration across organizational boundaries. ServiceNow Platform Mastery: Deep technical mastery of ServiceNow's core platform capabilities (data model, flows, integration hub, scripting, UI frameworks, security model) combined with expertise in AI Experience solutions. A deep commitment to continuous learning and staying current with platform releases and emerging features. Enablement Design: The ability to design and deliver effective enablement programs that build skills at scale. This includes identifying skill gaps, creating learning paths, developing training content, and measuring enablement effectiveness across diverse team members. Standards & Governance: The capability to establish architectural standards and governance frameworks that ensure consistency without stifling innovation. This includes creating reference architectures, defining quality criteria, and building reusable assets that multiply team impact. Customer Partnership: The ability to build trusted relationships with customer technical leaders, earning a seat at the table for architectural decisions and becoming a go-to resource customers rely on for strategic guidance. AI-Native Mindset: The ingrained habit of leveraging AI tools throughout every phase of the sales cycle and team operations-from researching customer environments and generating solution blueprints to building proof of concepts and creating enablement content. For positions in this location, we offer a base pay of $174,675 - $288,225, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

ABOUT THE ROLE The Technical Trainer designs, develops, and delivers engaging product and user training focused on the Accela Civic Platform. This role emphasizes the creation of video and eLearning content that helps customers, partners, and internal teams gain the skills needed to implement and manage Accela solutions effectively. The trainer may also conduct live, instructor-led virtual sessions on specific Civic Platform topics to support interactive learning and reinforce key concepts. SPECIFIC RESPONSIBILITIES Design and develop engaging technical training materials for Civic Platform products, including video tutorials, eLearning modules, and simulations. Deliver live, virtual instructor-led training sessions for select product areas as needed. Collaborate with product, implementation, and customer success teams to ensure training aligns with product updates and customer needs. Develop supporting education materials such as course guides, scripts, assessments, and hands-on exercises. Maintain an in-depth understanding of Accela implementation methodologies, Civic Platform functionality, and internal systems. Administer and maintain content within Accela University applications to ensure accuracy, organization, and usability. Contribute ideas and best practices to continuously enhance Accela's training library and learner experience. REQUIRED QUALIFICATIONS BA/BS degree in Education, Instructional Design, Business Administration, or related field. 3+ years of experience designing or delivering technical training, with at least 2+ years in a software or SaaS environment. 3+ years of experience administering or supporting the Accela Civic Platform and associated/supporting applications. Proven experience creating self-paced eLearning and instructional videos using modern authoring tools (Articulate, Camtasia, Captivate, etc.). Strong presentation, communication, and editing skills with attention to instructional clarity and engagement. Ability to manage multiple training projects in a fast-paced environment with minimal supervision and ability to navigate ambiguity. Collaborative, innovative mindset with strong attention to user experience. Familiarity with government workflows is a plus. Availability to deliver live virtual sessions as needed; no regular travel required. ABOUT ACCELA For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela's SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone. COMPENSATION AND WELL-BEING The annual base salary range for this full-time position is $65,000 - $75,000. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, this role is eligible to earn commissions. Accela's U.S. team members will receive a generous benefits package consisting of options including medical, dental, and vision plans, family planning benefits, 401(k) retirement savings plan with company match, health savings account with company contributions, flexible spending account, life, accident, and disability coverage, business travel insurance, employee assistance programs, and other well-being benefits. Accela is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation. #LI-REMOTE

**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Team ** The Enterprise Solutions & Experience (ESE) organization, led by our CIO, drives UKG's enterprise transformation. The Value Management Office (VMO), under the VP of IT Strategy & Transformation, is dedicated to ensuring every initiative delivers measurable business outcomes. Value Realization Leaders (VRLs) are embedded within this team to orchestrate strategy, execution, and adoption across ESE, focusing on realized business value. **About the Role ** We are seeking a highly motivated Value Realization Leader to join our ESE team. In this pivotal role, you will ensure that every initiative delivers tangible business outcomes, accelerate ROI, strengthen strategic alignment, and drive adoption across the enterprise. You will lead cross-functional teams, manage the lifecycle of value delivery, and serve as a trusted advisor to executives and initiative sponsors. **Responsibilities:** Strategy Execution & Alignment - Develop and drive the translation of enterprise and ESE product strategies into executable, outcome-driven plans that shape and influence business direction. - Lead strategic alignment across functions by ensuring initiatives and programs reinforce enterprise priorities, proactively managing trade-offs, and optimizing portfolio-level interdependencies. - Partner with senior business and product leaders to set enterprise-wide value realization targets and define success measures that guide investment and execution decisions. Value Realization & Impact Tracking - Manage the entire life cycle of value delivery for projects and programs, from ideation to post-delivery evaluation. - Establish KPIs linked to business outcomes (revenue, cost, customer experience). - Track realized value post-launch and drive accountability for sustained results. - Continuously improve delivery velocity, adoption, and return on investment. Orchestration & Execution Excellence - Oversee the entire project and program portfolio, ensuring resources are allocated to initiatives that provide the greatest value. - Coordinate across ESE product, engineering, and business functions to ensure cohesive execution. - Anticipate delivery risks, surface decisions, and remove blockers proactively. - Maintain agility through iteration, feedback loops, and continuous improvement. Advisory & Influence - Serve as a trusted advisor to executives and initiative sponsors. - Apply structured problem-solving and consulting-style frameworks to shape decisions and outcomes. - Communicate progress through business storytelling and outcome-based narratives Change Leadership & Talent Development - Lead organizational adoption of new capabilities and processes. - Shape mindsets and behaviors to sustain impact beyond project completion. - Coach and mentor teams to build outcome orientation and business fluency. **About You** **Basic Qualifications:** - Bachelor's degree in Business, Engineering, Computer Science, or a related field. - 12+ years of experience in program management, strategy execution, or transformation leadership roles. - Proven track record delivering measurable business outcomes in cross-functional environments. - Strong business and technical fluency; able to navigate both executive discussions and delivery details. - Proven experience delivering enterprise business applications (ERP - D365, CRM - Salesforce, EDW, Data & Analytics, HRIS, financial systems) and digital employee experience initiatives (collaboration tools, infrastructure, cloud migration, endpoint management) initiatives - Experience in product-led or technology-driven organizations preferred. - Consulting or advisory background a strong plus. **Preferred Qualifications:** - Master's degree in Computer Science, Engineering, or a related field - Experience with large-scale system architecture and Lean Portfolio Management. - Strong understanding of Agile practices (SAFe, Scrum, LPM, DevOps). - Certifications such as PMP, PgMP, PMI-ACP, CSM, LPM are preferred. - Experience with JIRA, PowerBI, DevOps and ServiceNow SPM tools - Agile coach experience a plus **Core Competencies** - Value Orientation | Strategic Alignment | Business Acumen - Technical / Product Literacy | Problem Solving | Agility - Stakeholder Influence | Change Leadership | Talent Development - Driver of Results and Self Driven **Success Measures:** - % of initiatives meeting or exceeding business value targets - Time-to-value reduction across key programs - Adoption and utilization rates of delivered solutions - Executive stakeholder satisfaction and confidence - Demonstrated uplift in team maturity and delivery culture **Travel Requirement:** 15% Travel This job description has been written to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities and qualifications required of employees assigned to this job. **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . The pay range for this position is $145,600 to $172,000, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! The Role Bottomline is looking for a Database Architect to grow with us either in a Hybrid work environment out of our Portsmouth NH office or fully remote! The architect will have a deep understanding of how to design, implement, and maintain performing, scalable and highly available database solutions within our commercial products. The Database Architect will be an integral part of Bottomline's organization by working across teams to establish database usage and management norms and by driving improvements to architecture, automation and best practices. This position can be based out of a Remote location within the US, East Coast preferred How you'll contribute: * Catalog, develop, coordinate, communicate and maintain database architectural standards, reference implementation models, best practices, design guidelines and processes across the organization * Regularly participate, and when necessary, lead database architecture design sessions at both the lowest levels within an application team as well as high-level construct and integration points * Be an active member of the Architecture Steering Committee for the definition of standards, review of architecture/design, perform objective proof of concepts while selecting tools/technologies * Review designs with an understanding of the impact and application of regulatory and internal policies (e.g. FFIEC, HIPAA, GDPR, CCPA, PCI-DSS, HIPPA and SLAs) * Regularly review ongoing implementations for opportunities for continuous improvement * Develop and maintain strong relationships with multiple stakeholders - product lines, cross-functional engineering teams, leadership, to garner support, influence and accelerate transformation towards a modern cloud-native product mindset * Actively mentor and provide leadership to DBAs as well as cross functional engineering teams What will make you successful: * Proven experience as a Database Architect, Database Administrator, or similar role * In-depth knowledge of database management systems (e.g. PostgreSQL, Oracle, SQL Server) and database design principles * Familiarity with NoSQL databases (e.g., MongoDB, Cassandra, Redis) and their use cases * Extensive technical background in the IT industry with strong technical leadership/architecture background in SaaS software development * Strong SRE/DevOps understanding with proven experience with at least one major IaaC solution provider (Terraform, CloudFormation, Azure IaC) * Hands-on experience with database performance tuning, optimization, and troubleshooting * Expert understanding of security, reliability, scalability, high availability, and concurrency database architectural patterns in solutions - Very important * Strong background designing and delivering large-scale distributed systems leveraging modern cloud-native constructs * Have good knowledge of data enablement - ingestion, storage, wrangling with the requisite security constructs (encryption, keys, certs, tokens) * Have a positive and all in attitude to work collaboratively within and across teams * Proven success coaching and influencing company wide * Advanced experience in related field and/or a degree in related technologies * Excellent written and verbal communication skills What We Offer: * Competitive salary and benefits package. * Opportunities for professional growth and advancement. * A collaborative and innovative work environment. * Flexible working arrangements. #LifeAtBottomline #LI-DNI We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. We're looking for a Presales Solution Consultant - Leave Specialist with a background in leave administration and a strong understanding of U.S. federal, state, and local leave policies. This role is ideal for someone ready to step beyond back-office operations and become a trusted advisor to customers-helping organizations transform the way they manage leave. **About the Role** As a Presales Solution Consultant, you'll play a key role in positioning UKG's market-leading Leave and Absence Management solutions. Partnering with our Sales team, you'll bring subject-matter expertise, demonstrate our solutions, and shape conversations with HR and compliance leaders across industries. This is a great opportunity for experienced HR/leave professionals to leverage their domain knowledge in a strategic, customer-facing role-while contributing to a best-in-class HCM platform. What You'll Do Customer Engagement & Sales Strategy - Collaborate with Account Executives to drive opportunities and deliver tailored product demonstrations for HR, benefits, and compliance stakeholders. - Serve as a trusted leave expert, aligning UKG's solutions with each customer's unique regulatory, operational, and policy-driven needs. - Lead discovery sessions to uncover business requirements and craft consultative responses to challenges around FMLA, State, Local, and company specific leave policies. - Contribute to RFP/RFI responses and support sales cycles through product expertise and storytelling. Solution Expertise & Pre-Sales Enablement - Showcase how UKG Leave solutions simplify the administration of multi-jurisdictional leave programs and improve compliance through automation and integration. - Highlight UKG's ability to handle complex use cases including intermittent leave, return-to-work workflows, and policy exceptions. - Stay informed about evolving state and federal leave legislation to reinforce UKG's value as a compliance partner. Cross-Functional Collaboration - Work closely with Product Management and Marketing to provide feedback and ensure leave messaging reflects the latest capabilities and market needs. - Educate and support internal sales teams with enablement content, demos, and product updates. - Act as a customer advocate internally, helping shape the future of UKG's leave solutions. What You Bring **Basic Qualifications** - 5+ years of experience in U.S.-based leave administration, with deep understanding of FMLA, state-specific leave laws, and internal policy application. - Passion for helping organizations improve processes through HR technology. - Strong presentation and communication skills-comfortable engaging executives and HR practitioners alike. - Experience working with HCM, payroll, or leave management systems. - Ability to work cross-functionally in a fast-paced, collaborative environment. Preferred Qualifications - Experience in a presales, solution consultant, or implementation role (a plus-but not required). - HR certification (e.g., SHRM-CP, PHR) or leave compliance training. - Prior UKG product experience or familiarity with UKG Pro, UKG Ready, or Dimensions is a plus. **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . The pay range for this position is $102,300.00 to $147,050.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! Sales Development Representative at Bottomline Technologies When you focus on making payments simple, safe and secure, you find yourself doing some pretty interesting things. Like a new kind of AI-driven fraud detection and intelligent systems of engagement for banks. It all starts with a deep understanding of the complex, global, high-stakes world of business payments. But it sure doesn't end there. At Bottomline, our culture of Working with and for each other enables us to delight our customers. We empower our teams to think like owners driving customer delight, helping them grow their business and win in their markets. So, what is it like to work on this team? Well, we're a tight-knit hard-driving bunch with big ideas and ambitions. We're curious, determined, and results-oriented - plus we're a lot of fun to work with. At Bottomline, everyone we work with and for is invested in our teams' mission, and individuals are recognized for their contributions. We're always on the hunt for people who bring energy, passion, and determination to our growing organization. Leveraging industry leading tech, training and practices - as a Sales Development Representative (SDR), your mission is to fuel our revenue engine by uncovering, nurturing, qualifying, and/or advancing business opportunities working in partnership with our high-performing marketing and sales teams. How you'll contribute: Leverage phone, email, video and social networking tools to uncover/ nurture inbound interest until qualified and ready to be successfully handed over to sales Understand and identify the pains and/or needs of a prospect and effectively qualify their interest Establish credibility by learning and understanding relevant value propositions, products & solutions and effectively communicating them to prospects Communicate with and influence multiples layers within organizations, including senior leadership Schedule meetings between existing & prospective customers and sales teams - transitioning important details to facilitate a smooth discovery call Regularly meet/ exceed monthly attainment goals (sales meetings set = MQLs) Maintain/ exceed quality standards by ensuring high MQL to sales accepted opportunity rate Consistently ensure policies and processes are observed, and that behavior aligns with Bottomline's core values What will make you successful: 2+ years of BDR, SDR, inside sales or other relevant B2B sales, lead generation, prospecting experience - preferably in the B2B technology space or banking Hands-on experience with multiple sales techniques (including inbound lead nurturing, account-based marketing, cold calls) Ability to methodically build and sustain a quality pipeline of prospects across stages of the buy cycle Experience with prospecting tools (ZoomInfo, D&B, LinkedIn, Outreach.io, Drift) Experience with CRM software (ideally Salesforce.com) Empathetic listener that can probe to get a real sense of a prospect's needs A passion for helping existing and potential customers solve business issues with leading technology solutions Ability to navigate organizational structure to identify and engage champions, key decision makers, economic buyers, and influencers at all levels across an organization High sense of urgency and can thrive in a fast-paced, high-energy, competitive sales environment Ability to effectively communicate with a potential customer, build relationships, and uncover opportunities with a value-based approach Ensure a great handoff to sales, scheduling meetings, briefing the account executive and documenting activities and insights in Salesforce Solid written communication skills and comfort level drafting & editing 1:1 email and social network (LinkedIn) messages Exceptional phone etiquette with the energy & desire to make daily phone calls Highly adaptable, optimistic and unfazed by rejection, with ability to think both strategically and tactically You'll love Botttomline because in everything we do we seek to delight our customers and we are passionate about building a company of which we can all be proud, and this starts with building amazing teams filled with team members that challenge you every day. Start your #LifeAtBottomline We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! About Bottomline Bottomline connects corporates and banks with the global financial ecosystem to modernize and secure business payments. Our 'One Bottomline' approach brings together industry-leading products and services, delivering solutions tailored to customer needs across digital banking, cash management, payments automation, and fraud prevention. Role Overview We are seeking a strategic product leader, senior level individual contributor to own and grow Bottomline's SMB Digital Banking franchise. This role is accountable for shaping the vision, strategy, partnership opportunities and business plan for the SMB segment, ensuring that our solutions deliver distinctive value to both end customers and our banking partners. The ideal candidate will bring deep expertise in the SMB sector, a nuanced understanding of how banks serve and monetize SMBs, and a track record of translating market insights into business outcomes. Key Responsibilities Vision, Strategy & Business Plan * Define and champion the vision and multi-year strategy for SMB Digital Banking, grounded in a clear business plan and economic model for Bottomline. * Articulate the unique requirements and opportunities in the SMB segment, and set the direction for how Bottomline will lead in this space. Customer & Bank Requirements, Experience * Develop a deep understanding of SMB customer needs, behaviors, and pain points, as well as the operational and economic realities banks face in serving this segment. * Lead the identification and prioritization of requirements, ensuring our solutions reflect the nuances of SMB banking and drive measurable customer and partner outcomes. Go-to-Market (GTM) & Commercialization * Own the GTM strategy for the SMB portfolio, including pricing, packaging, positioning, and enablement. * Partner with Sales and Marketing to develop and execute repeatable plays for banks of all sizes. Business Performance & Reporting * Establish and track KPIs and metrics that reflect business health, customer adoption, satisfaction, and retention. * Provide transparent reporting and insights to inform ongoing investment and prioritization. Key Qualifications * 7-10+ years in product management for digital banking/fintech or B2B SaaS, with proven outcomes in the SMB segment. * Demonstrated leadership in translating market insights into strategy, business plans, and product outcomes. * Expertise in how banks monetize and go to market in the SMB sector, with a pragmatic approach to execution. * Excellent communication, storytelling, and stakeholder management skills; confident representing the product narrative to bank executives and internal leadership. * Bachelor's degree required; advanced business/technical degree a plus. * Experience collaborating across functions to drive releases and customer outcomes. * Prior engagement with SMB-focused product research and advisory programs. * Track record of influencing product strategy and outcomes for SMB digital banking. * Thought leadership in SMB banking trends and competitive analysis. Preferred Background * Familiarity with Bottomline's Banking portfolio or comparable platforms. * Executive presence with the ability to evangelize product strategy internally and externally. We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! We are seeking a Senior IT Asset Management (ITAM) Specialist to serve in an individual contributor capacity as the primary administrator and operational owner of our newly implemented Flexera One platform. This role is primarily hands-on, with a strong focus on technical administration, platform optimization, and governance responsibilities. The Specialist will lead the day-to-day management, expansion, and optimization of our IT Asset Management capabilities across software, hardware, and cloud assets. This position acts as the first line of defense for the ITAM program-ensuring data accuracy, platform health, compliance posture, and value realization from the Flexera investment. While the role is tactical and technical, there is also an expectation to influence ITAM adoption and partner with cross-functional teams. The ideal candidate brings deep knowledge of Flexera One, strong software license management expertise, and experience driving enterprise asset management practices. This role will also partner closely with Procurement, Finance, Security, IT, and R&D, as well as an external managed services provider supporting advanced analysis and scaling needs. Essential Job Functions: * Serve as the primary system administrator and operational owner of the Flexera One platform. * Manage and configure Flexera capabilities including IT Visibility, IT Asset Management, License Reconciliation, SaaS Management, and Cloud Cost Optimization (as applicable). * Drive ongoing platform enhancements, updates, integrations, and configuration changes. * Lead Effective License Positioning (ELP) for key publishers-including Microsoft, Oracle, Nutanix, Adobe, and others. * Validate entitlements, consumption, deployments, and usage data to ensure accurate and defensible compliance reporting. * Ensure compliance with ITAM policies within Flexera and maintain audit-ready dashboards and reports * Provide ongoing visibility into compliance risks, cost-savings opportunities, and asset utilization. * Deliver executive-level reporting for governance bodies and the leadership teams. * Act as the primary internal coordinator with the external ITAM managed services partner. * Automation & Integration: Develop and maintain scripts or leverage APIs for Flexera integrations and automation of ITAM processes. * Cloud Licensing Expertise: Demonstrate experience with AWS, Azure, and GCP licensing models, especially in support of cloud cost optimization. * Soft Skills: Exhibit strong influencing and stakeholder management skills to drive ITAM adoption across the organization. Qualifications * 5+ years of IT Asset Management or Software Asset Management experience. * Hands-on administration experience with Flexera One. * Strong understanding of software licensing models (Microsoft, Oracle, Adobe, VMware, etc.). * Experience leading ELP (Effective License Positioning) analysis. * Ability to interpret contracts, entitlements, usage data, and compliance requirements. * Strong analytical and reporting skills, including building dashboards and executive reports. * Excellent communication skills and ability to work with cross-functional teams. * Knowledge of ITIL and ITSM/ITAM processes. * Prior experience working with or coordinating a managed services partner. * Certifications (Optional): IAITAM (CAMP, CSAM), ITIL Foundation, or vendor-specific training are a plus. #LI-AD1 We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! The Role We are looking for a Payment Operations Specialist to innovate and grow with us in Portsmouth, NH/Hybrid or Remote if living in the U.S. on EST/CST Time Zones. The shift for this role will be from 10:30 am - 7:30 pm EST to support Operational tasks. Candidates for this position must be authorized to work in the United States on a Full-Time/Permanent basis for any employer without restriction. Visa Sponsorships or Transfers will not be provided for this position. As a Payment Operations Specialist on the Funding Team your primary responsibilities include processing outbound supplier payments for our B2B payment network. This dynamic person will be responsible for processing domestic and foreign payment exceptions, ensuring check payments are managed and adjusted, handling international payment inquiries, inbox management, and critical daily processing for our bank partners, external Clients, and internal business associates. The Payment Operations Specialist will leverage any and all resources required to effectively and efficiently complete all processing and Client communication on time. How you'll contribute: * Develop a deep understanding of Paymode payment processing, funding methods, Client trends, and business needs * Prioritize payment processing and Client delight within every assigned task * Collaborate with team members on innovation, process improvements, and problem solving * Utilize your sense of urgency during critical processing to ensure payments are delivered on time, every time * Analyze and assess Client payments and funding while providing succinct and clear communication internally and externally Perform additional ancillary tasks If you have the attributes, skills, and experience listed below, we want to hear from you! * 2+ years of prior experience in Treasury, Cash Management, Operations, or Banking * Propensity for team collaboration and positive attitude in the face of urgent, critical tasks * Excited to analyze situations, gain diverse skills, enhance work output, and engage in robust problem-solving with teammates. * You enjoy multi-tasking, learning multi-disciplinary skills, and thrive on learning new * Detail-oriented, organized, and able to make decisions with a sense of urgency based on known deadlines and Client Delight * Strong communication (verbal/written) and customer service skills * Ability to perform self-guided research using a variety of internal tools, phone, and email * Identify, improve, and follow existing policies and procedures while consistently applying them in daily duties * Be ready and willing to adapt to positive change in a dynamic, growing environment * Proficiency utilizing the Microsoft Office Suite, especially Excel * Bachelor's degree in Accounting, Finance or Economics, etc. preferred (Not Required) We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.