Customer Service Representative jobs at Boundless - 293 jobs

Job Description Bilingual Call Center Representative (English/Spanish) About SPAR SPAR is a trusted global leader in customer service solutions, partnering with top-tier CPG brands and Fortune 100 retailers. As we continue to grow, we're seeking motivated, bilingual Call Center Representatives who are passionate about delivering exceptional customer support. If you thrive in a fast-paced environment, enjoy helping people, and want to be part of a company that values innovation, diversity, and career growth, this is your opportunity to shine. Why Choose SPAR? Remote Work - Dallas Texas area. Competitive Pay - $18-$21 per hour (based on experience). DailyPay Access - Get paid fast with DailyPay (free enrollment required). Career Advancement - Continuous learning, professional development, and growth opportunities. Inclusive & Supportive Team - Work in a diverse, collaborative environment that values teamwork and respect. What You'll Do: As a Bilingual Call Center Representative (English/Spanish), you will serve as the frontline voice of SPAR, providing world-class customer service and resolving inquiries with professionalism and empathy. Your responsibilities include: Answering inbound customer calls and responding with accuracy and care. Handling high-volume call traffic and making outbound calls when required. Processing payments and credit card transactions securely. Troubleshooting and resolving customer issues, ensuring timely follow-up. Accurately documenting order details and customer interactions in the work order system. Generating and delivering Certificates of Insurance (COI). Using Text Request software to communicate with customers and field technicians. Leveraging Google Maps to verify order details and routing. Assisting with dispatcher support when necessary. Maintaining a quiet, distraction-free home workspace with reliable high-speed internet. What We're Looking For: Education: High school diploma or GED required. Experience: 1-2 years in customer service, call center, or related fields preferred. Skills: Excellent bilingual communication skills (English & Spanish). Active listening and problem-solving expertise. Strong attention to detail and accurate data entry. Ability to handle fast-paced, multi-tasking environments. Tech Savvy: Proficient with email, word processing, and customer management systems. Adaptability: Willingness to adjust to changing schedules and business needs. Ready to Start Your Career? Join SPAR and be part of a dynamic global team where your voice and dedication make a difference. Apply today and grow your career with us! We Are an Equal Opportunity Employer SPAR provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SPAR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SPAR expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SPAR's employees to perform their job duties may result in discipline up to and including discharge.

Join Our Team As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and nearly 6,000 screens; we're truly a global presence of 20,000 movie lovers working together to make unforgettable experiences. Role Summary: In collaboration with the overall Theater Technology team, the role will provide industry-leading support via phone, email and tracking software for our end user's technical problems and service requests. The ideal candidate will have a proven track-record of strong analytical and troubleshooting skills. Key areas of responsibility will include the ability to accurately record problem symptoms and information for escalation of the more complex problems to higher-level support. The person in this role must also maintain knowledge of relevant products to provide accurate solutions and will act as representative of the Theater Technology team to our customers and vendors.Eligible for a Sign On Bonus of $2,500 when hired! Eligible for Relocation Assistance* - U.S. based only Responsibilities: Provide trilingual support to 14 countries 7 days a week, and 365 days a year Work closely with part vendors to analyze, diagnose, and replace parts as needed Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Identify and communicate effectively with various departments of the organization. Multi-task using various software platform. Demonstrates initiative, problem solving ability, adaptability and flexibility. Maintain performance objectives such as attendance and Key Performance Indicators. Perform other duties as required and assigned by Supervisor and upper management. Requirements: Trilingual (English/Spanish/Portuguese) is required A positive, resilient, and self-directed attitude - interested in “figuring out” solutions Critical thinking and exceptional analytical skills Excellent oral/written communication skills Theater operation knowledge and experience is an asset 1+ year(s) in a call center environment is a plus Basic knowledge of Windows OS and Linux OS environments. Must have intermediate level of experience in email usage, MS Word, and MS Outlook. Must be available to work a flexible schedule that may include evenings, holidays and weekends Benefits Available: At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members. Employee Discount 401(k) Matching* Growth Opportunities Education Assistance* Health Benefits* Parental Leave* Paid Time Off* Daily Pay* Free Movies* * Benefits may vary by career category, so be sure to check the specific details on our career site. DISCLAIMER: This is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the , as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Cinemark is an Equal Opportunity Employer

Join Our Team As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and nearly 6,000 screens; we're truly a global presence of 20,000 movie lovers working together to make unforgettable experiences. Role Summary: A Guest Services Agent primary responsibility is to answer inbound calls and assist customers with a wide variety of questions and concerns while guaranteeing high guest satisfaction. We're seeking enthusiastic individuals with proficient written and email communication skills along with the ability to multitask through different inquiry types. In this role, you will be the voice of Cinemark offering a unique and innovative solution to each question, problem, complaint, or concern that the customer may have experienced. Responsibilities: Provide immediate front-line support to our Guest inquiries while maintaining a positive, empathetic, and professional attitude at all times Responsible for handling Guest matters and interactions through various channels such as phone and email Identify and communicate effectively with various departments of the organization to escalate Guest matters Knowledge and understanding of Cinemark policies, in-theatre operation procedures, Marketing programs and special initiatives Keep detail records of Guest interactions, transactions, comments and feedback received Multi-task using various software platforms Demonstrates initiative, problem solving ability, adaptability and flexibility Resolve problems by clarifying issues, researching and exploring answers and alternative solutions, thinking outside the box, implementing solutions, and escalating issues when necessary Maintain performance objectives such as attendance and Key Performance Indicators Perform other duties as required and assigned by Supervisor and upper management Requirements: One year of customer service experience in a fast-paced call center environment preferable Strong conflict resolution skills and ability to effectively communicate difficult outcomes while maintaining a positive customer experience Must have strong time-management, follow-up and proficient organizational skills Must be proficient with written and verbal communication skills, email, internet usage, MS Word, MS Excel, and MS Outlook. Must be able to type a minimum of 30 words per minute Ability to maintain performance objectives such as attendance, schedule adherence, and efficiency performance objectives Must be available to work schedules during the call center hours of operation, including nights, weekends and holidays Adapt to changes in job requirements, learning and applying new skills as needed to ensure the company's success Ability to complete mandatory paid in-house training for 4 weeks with a requirement of 100% attendance Benefits Available: At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members. Employee Discount 401(k) Matching* Growth Opportunities Education Assistance* Health Benefits* Parental Leave* Paid Time Off* Daily Pay* Free Movies* * Benefits may vary by career category, so be sure to check the specific details on our career site. DISCLAIMER: This is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the , as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Cinemark is an Equal Opportunity Employer

Start the new year with a new career at InfoCision. Apply today to start the process, and you can potentially be a part of our exceptional team in as soon as a week. What we do: * Work in a virtual blended outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations such as St. Jude Children's Research Hospital, March of Dimes, American Center for Law and Justice, and many more . * Our positions all require sales, whether it be selling memberships, products, or services. We offer: * Full-Time Night shift set schedules that enable you to take time off for the things that are important to you. * Part-Time Night shift schedules are offered on a limited basis. * Monday-Friday Night shift schedule to start. A weekend day will be required, and when that will begin, will be determined by the program you select when signing up for a training class. * Virtual Paid Training * Rewards & Recognition Programs * Weekly Pay & Bonus potential with access to your pay at anytime! * Benefits available for Full-time employees including Medical, Dental, Vision, and 401k Other Requirements: * Computer skills such as the ability to copy and paste, toggle between browsers, and do basic troubleshooting. * A willingness to learn, as we believe in owning your own success. * A Home office, or dedicated quiet place to work, that is free from noise and distractions. * Identity Verification. On the first day of training, you will be required to bring a current, valid photo ID with you to complete this process. * Passing Background Check. If your background check is not back by the time we are ready for phone time there may be a disruption in your training. * Exceptional conversational skills and the ability to multi-task. InfoCision. Work Happy. Live Happy. Salary: $11.00 per hour Work Location: Remote Hardware/Software Requirements: Equipment is NOT provided and a Technology Check is Required as part of the Recruitment process Windows PC/Laptop: * Minimum 14" monitor/screen. Dual monitors are recommended, but not required. * Windows 11 ONLY * At least 8GB of RAM (Must have at least 6GB usable RAM) * Intel or AMD Processor * Google Chrome (Current Version). Firefox, Internet Explorer, and Microsoft Edge are not compatible. * Windows Defender antivirus and Firewall must be turned ON. All other antivirus applications must be uninstalled as they are not compatible (McAfee, Norton, Avast, etc) * Ping per InfoCision client for Windows PC's must not exceed 80ms max round trip. Internet: * United States based High-speed internet only. No cloud-based internet, VPN's, satellite, cellular services, or hotspots are accepted (T-Mobile, Starlink, etc) * Minimum of 50 Mbps download speed and 10 Mbps upload speed. * ISP must be Stable and located within the United States and its territories. * We require a hard-wired connection, using an Ethernet cable or LAN cable, to your router/modem. We recommend a Cat5 (Category) Ethernet cord or higher. Telephone: * A cell phone (preferred) or landline is required as that is how you will receive your "Pin call", or multi-factor authentication call, that is required to access our corporate network. The calls you make/take will not come through your phone. Miscellaneous: * Web cam * External speakers or sound on your computer * External Wired Mouse USB Wired Headset (wireless headsets are NOT compatible). The headset must have a Single USB connection without a 3.5 mm (headphone jack) connection. Below are examples of what works and what does not. *

Start the new year with a new career at InfoCision. Apply today to start the process, and you can potentially be a part of our exceptional team in as soon as a week. What we do: * Work in a virtual blended outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations such as St. Jude Children's Research Hospital, March of Dimes, American Center for Law and Justice, and many more . * Our positions all require sales, whether it be selling memberships, products, or services. We offer: * Full-Time Night shift set schedules that enable you to take time off for the things that are important to you. * Part-Time Night shift schedules are offered on a limited basis. * Monday-Friday Night shift schedule to start. A weekend day will be required, and when that will begin, will be determined by the program you select when signing up for a training class. * Virtual Paid Training * Rewards & Recognition Programs * Weekly Pay & Bonus potential with access to your pay at anytime! * Benefits available for Full-time employees including Medical, Dental, Vision, and 401k Other Requirements: * Computer skills such as the ability to copy and paste, toggle between browsers, and do basic troubleshooting. * A willingness to learn, as we believe in owning your own success. * A Home office, or dedicated quiet place to work, that is free from noise and distractions. * Identity Verification. On the first day of training, you will be required to bring a current, valid photo ID with you to complete this process. * Passing Background Check. If your background check is not back by the time we are ready for phone time there may be a disruption in your training. * Exceptional conversational skills and the ability to multi-task. InfoCision. Work Happy. Live Happy. Salary: $10.00 per hour Work Location: Remote Hardware/Software Requirements: Equipment is NOT provided and a Technology Check is Required as part of the Recruitment process Windows PC/Laptop: * Minimum 14" monitor/screen. Dual monitors are recommended, but not required. * Windows 11 ONLY * At least 8GB of RAM (Must have at least 6GB usable RAM) * Intel or AMD Processor * Google Chrome (Current Version). Firefox, Internet Explorer, and Microsoft Edge are not compatible. * Windows Defender antivirus and Firewall must be turned ON. All other antivirus applications must be uninstalled as they are not compatible (McAfee, Norton, Avast, etc) * Ping per InfoCision client for Windows PC's must not exceed 80ms max round trip. Internet: * United States based High-speed internet only. No cloud-based internet, VPN's, satellite, cellular services, or hotspots are accepted (T-Mobile, Starlink, etc) * Minimum of 50 Mbps download speed and 10 Mbps upload speed. * ISP must be Stable and located within the United States and its territories. * We require a hard-wired connection, using an Ethernet cable or LAN cable, to your router/modem. We recommend a Cat5 (Category) Ethernet cord or higher. Telephone: * A cell phone (preferred) or landline is required as that is how you will receive your "Pin call", or multi-factor authentication call, that is required to access our corporate network. The calls you make/take will not come through your phone. Miscellaneous: * Web cam * External speakers or sound on your computer * External Wired Mouse * USB Wired Headset (wireless headsets are NOT compatible). The headset must have a Single USB connection without a 3.5 mm (headphone jack) connection. Below are examples of what works and what does not. *

Start the new year with a new career at InfoCision. Apply today to start the process, and you can potentially be a part of our exceptional team in as soon as a week. What we do: * Work in a virtual blended outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations such as St. Jude Children's Research Hospital, March of Dimes, American Center for Law and Justice, and many more . * Our positions all require sales, whether it be selling memberships, products, or services. We offer: * Full-Time Night shift set schedules that enable you to take time off for the things that are important to you. * Part-Time Night shift schedules are offered on a limited basis. * Monday-Friday Night shift schedule to start. A weekend day will be required, and when that will begin, will be determined by the program you select when signing up for a training class. * Virtual Paid Training * Rewards & Recognition Programs * Weekly Pay & Bonus potential with access to your pay at anytime! * Benefits available for Full-time employees including Medical, Dental, Vision, and 401k Other Requirements: * Computer skills such as the ability to copy and paste, toggle between browsers, and do basic troubleshooting. * A willingness to learn, as we believe in owning your own success. * A Home office, or dedicated quiet place to work, that is free from noise and distractions. * Identity Verification. On the first day of training, you will be required to bring a current, valid photo ID with you to complete this process. * Passing Background Check. If your background check is not back by the time we are ready for phone time there may be a disruption in your training. * Exceptional conversational skills and the ability to multi-task. InfoCision. Work Happy. Live Happy. Salary: $9.00 per hour Work Location: Remote Hardware/Software Requirements: Equipment is NOT provided and a Technology Check is Required as part of the Recruitment process Windows PC/Laptop: * Minimum 14" monitor/screen. Dual monitors are recommended, but not required. * Windows 11 ONLY * At least 8GB of RAM (Must have at least 6GB usable RAM) * Intel or AMD Processor * Google Chrome (Current Version). Firefox, Internet Explorer, and Microsoft Edge are not compatible. * Windows Defender antivirus and Firewall must be turned ON. All other antivirus applications must be uninstalled as they are not compatible (McAfee, Norton, Avast, etc) * Ping per InfoCision client for Windows PC's must not exceed 80ms max round trip. Internet: * United States based High-speed internet only. No cloud-based internet, VPN's, satellite, cellular services, or hotspots are accepted (T-Mobile, Starlink, etc) * Minimum of 50 Mbps download speed and 10 Mbps upload speed. * ISP must be Stable and located within the United States and its territories. * We require a hard-wired connection, using an Ethernet cable or LAN cable, to your router/modem. We recommend a Cat5 (Category) Ethernet cord or higher. Telephone: * A cell phone (preferred) or landline is required as that is how you will receive your "Pin call", or multi-factor authentication call, that is required to access our corporate network. The calls you make/take will not come through your phone. Miscellaneous: * Web cam * External speakers or sound on your computer * External Wired Mouse * USB Wired Headset (wireless headsets are NOT compatible). The headset must have a Single USB connection without a 3.5 mm (headphone jack) connection. Below are examples of what works and what does not. *

Start the new year with a new career at InfoCision. Apply today to start the process, and you can potentially be a part of our exceptional team in as soon as a week. What we do: * Work in a virtual blended outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations such as St. Jude Children's Research Hospital, March of Dimes, American Center for Law and Justice, and many more . * Our positions all require sales, whether it be selling memberships, products, or services. We offer: * Full-Time Night shift set schedules that enable you to take time off for the things that are important to you. * Part-Time Night shift schedules are offered on a limited basis. * Monday-Friday Night shift schedule to start. A weekend day will be required, and when that will begin, will be determined by the program you select when signing up for a training class. * Virtual Paid Training * Rewards & Recognition Programs * Weekly Pay & Bonus potential with access to your pay at anytime! * Benefits available for Full-time employees including Medical, Dental, Vision, and 401k Other Requirements: * Computer skills such as the ability to copy and paste, toggle between browsers, and do basic troubleshooting. * A willingness to learn, as we believe in owning your own success. * A Home office, or dedicated quiet place to work, that is free from noise and distractions. * Identity Verification. On the first day of training, you will be required to bring a current, valid photo ID with you to complete this process. * Passing Background Check. If your background check is not back by the time we are ready for phone time there may be a disruption in your training. * Exceptional conversational skills and the ability to multi-task. InfoCision. Work Happy. Live Happy. Salary: $10.00 per hour Work Location: Remote Hardware/Software Requirements: Equipment is NOT provided and a Technology Check is Required as part of the Recruitment process Windows PC/Laptop: * Minimum 14" monitor/screen. Dual monitors are recommended, but not required. * Windows 11 ONLY * At least 8GB of RAM (Must have at least 6GB usable RAM) * Intel or AMD Processor * Google Chrome (Current Version). Firefox, Internet Explorer, and Microsoft Edge are not compatible. * Windows Defender antivirus and Firewall must be turned ON. All other antivirus applications must be uninstalled as they are not compatible (McAfee, Norton, Avast, etc) * Ping per InfoCision client for Windows PC's must not exceed 80ms max round trip. Internet: * United States based High-speed internet only. No cloud-based internet, VPN's, satellite, cellular services, or hotspots are accepted (T-Mobile, Starlink, etc) * Minimum of 50 Mbps download speed and 10 Mbps upload speed. * ISP must be Stable and located within the United States and its territories. * We require a hard-wired connection, using an Ethernet cable or LAN cable, to your router/modem. We recommend a Cat5 (Category) Ethernet cord or higher. Telephone: * A cell phone (preferred) or landline is required as that is how you will receive your "Pin call", or multi-factor authentication call, that is required to access our corporate network. The calls you make/take will not come through your phone. Miscellaneous: * Web cam * External speakers or sound on your computer * External Wired Mouse * USB Wired Headset (wireless headsets are NOT compatible). The headset must have a Single USB connection without a 3.5 mm (headphone jack) connection. Below are examples of what works and what does not. *

Start the new year with a new career at InfoCision. Apply today to start the process, and you can potentially be a part of our exceptional team in as soon as a week. What we do: * Work in a virtual blended outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations such as St. Jude Children's Research Hospital, March of Dimes, American Center for Law and Justice, and many more . * Our positions all require sales, whether it be selling memberships, products, or services. We offer: * Full-Time Night shift set schedules that enable you to take time off for the things that are important to you. * Part-Time Night shift schedules are offered on a limited basis. * Monday-Friday Night shift schedule to start. A weekend day will be required, and when that will begin, will be determined by the program you select when signing up for a training class. * Virtual Paid Training * Rewards & Recognition Programs * Weekly Pay & Bonus potential with access to your pay at anytime! * Benefits available for Full-time employees including Medical, Dental, Vision, and 401k Other Requirements: * Computer skills such as the ability to copy and paste, toggle between browsers, and do basic troubleshooting. * A willingness to learn, as we believe in owning your own success. * A Home office, or dedicated quiet place to work, that is free from noise and distractions. * Identity Verification. On the first day of training, you will be required to bring a current, valid photo ID with you to complete this process. * Passing Background Check. If your background check is not back by the time we are ready for phone time there may be a disruption in your training. * Exceptional conversational skills and the ability to multi-task. InfoCision. Work Happy. Live Happy. Salary: $9.00 per hour Work Location: Remote Hardware/Software Requirements: Equipment is NOT provided and a Technology Check is Required as part of the Recruitment process Windows PC/Laptop: * Minimum 14" monitor/screen. Dual monitors are recommended, but not required. * Windows 11 ONLY * At least 8GB of RAM (Must have at least 6GB usable RAM) * Intel or AMD Processor * Google Chrome (Current Version). Firefox, Internet Explorer, and Microsoft Edge are not compatible. * Windows Defender antivirus and Firewall must be turned ON. All other antivirus applications must be uninstalled as they are not compatible (McAfee, Norton, Avast, etc) * Ping per InfoCision client for Windows PC's must not exceed 80ms max round trip. Internet: * United States based High-speed internet only. No cloud-based internet, VPN's, satellite, cellular services, or hotspots are accepted (T-Mobile, Starlink, etc) * Minimum of 50 Mbps download speed and 10 Mbps upload speed. * ISP must be Stable and located within the United States and its territories. * We require a hard-wired connection, using an Ethernet cable or LAN cable, to your router/modem. We recommend a Cat5 (Category) Ethernet cord or higher. Telephone: * A cell phone (preferred) or landline is required as that is how you will receive your "Pin call", or multi-factor authentication call, that is required to access our corporate network. The calls you make/take will not come through your phone. Miscellaneous: * Web cam * External speakers or sound on your computer * External Wired Mouse * USB Wired Headset (wireless headsets are NOT compatible). The headset must have a Single USB connection without a 3.5 mm (headphone jack) connection. Below are examples of what works and what does not. *

Start the new year with a new career at InfoCision. Apply today to start the process, and you can potentially be a part of our exceptional team in as soon as a week. What we do: * Work in a virtual blended outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations such as St. Jude Children's Research Hospital, March of Dimes, American Center for Law and Justice, and many more . * Our positions all require sales, whether it be selling memberships, products, or services. We offer: * Full-Time Night shift set schedules that enable you to take time off for the things that are important to you. * Part-Time Night shift schedules are offered on a limited basis. * Monday-Friday Night shift schedule to start. A weekend day will be required, and when that will begin, will be determined by the program you select when signing up for a training class. * Virtual Paid Training * Rewards & Recognition Programs * Weekly Pay & Bonus potential with access to your pay at anytime! * Benefits available for Full-time employees including Medical, Dental, Vision, and 401k Other Requirements: * Computer skills such as the ability to copy and paste, toggle between browsers, and do basic troubleshooting. * A willingness to learn, as we believe in owning your own success. * A Home office, or dedicated quiet place to work, that is free from noise and distractions. * Identity Verification. On the first day of training, you will be required to bring a current, valid photo ID with you to complete this process. * Passing Background Check. If your background check is not back by the time we are ready for phone time there may be a disruption in your training. * Exceptional conversational skills and the ability to multi-task. InfoCision. Work Happy. Live Happy. Salary: $9.00 per hour Work Location: Remote Hardware/Software Requirements: Equipment is NOT provided and a Technology Check is Required as part of the Recruitment process Windows PC/Laptop: * Minimum 14" monitor/screen. Dual monitors are recommended, but not required. * Windows 11 ONLY * At least 8GB of RAM (Must have at least 6GB usable RAM) * Intel or AMD Processor * Google Chrome (Current Version). Firefox, Internet Explorer, and Microsoft Edge are not compatible. * Windows Defender antivirus and Firewall must be turned ON. All other antivirus applications must be uninstalled as they are not compatible (McAfee, Norton, Avast, etc) * Ping per InfoCision client for Windows PC's must not exceed 80ms max round trip. Internet: * United States based High-speed internet only. No cloud-based internet, VPN's, satellite, cellular services, or hotspots are accepted (T-Mobile, Starlink, etc) * Minimum of 50 Mbps download speed and 10 Mbps upload speed. * ISP must be Stable and located within the United States and its territories. * We require a hard-wired connection, using an Ethernet cable or LAN cable, to your router/modem. We recommend a Cat5 (Category) Ethernet cord or higher. Telephone: * A cell phone (preferred) or landline is required as that is how you will receive your "Pin call", or multi-factor authentication call, that is required to access our corporate network. The calls you make/take will not come through your phone. Miscellaneous: * Web cam * External speakers or sound on your computer * External Wired Mouse * USB Wired Headset (wireless headsets are NOT compatible). The headset must have a Single USB connection without a 3.5 mm (headphone jack) connection. Below are examples of what works and what does not. *

We are searching for a polite, professional Call Centre Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. To be a successful Call Centre Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Responsibilities Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call centre team members based on trust and reliability. Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures. Requirements More education or experience may be preferred. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Understanding of company products, services, and policies. Ability to ask prying questions and diffuse tense situations. Strong time management and decision making skills. Adaptability and accountability.

Guest Relations Team serve as ambassadors to all Aquarium visitors. Guest Relations Specialists are responsible for implementing daily requirements relating to guest entrance and exit of the Aquarium, including ticket sales, scanning, general upkeep, annual pass sales, guest traffic flow, 4D Theater operations and other attractions. MAJOR DUTIES AND RESPONSIBILITIES: As a member of the Guest Relations team, you will lead by example by being patient, kind, humble, respectful, selfless, forgiving, honest and committed when interacting with one another and guests. All Guest Relations Specialists must understand the significance of their role and how they can positively impact visitors. Pro-active, friendly communication will be expected at all times, as well as anticipating guests' needs and desires. Demonstrate a positive attitude and appearance at all times. Proactively approach, greet, and interact with guests in friendly and courteous manner which support our goals. Provide critical visit information, offer assistance and make recommendations to guests regarding exhibits, Animal Ambassador appearances, and additional programs. Listen to guest concerns and work independently to resolve issues in the best interest of the guest and the Aquarium. Accurately and efficiently conduct all sales transactions including tickets, annual pass and programs. Account for all monies, coupons, passes and vouchers received. Ensure end of day close is within accepted guideline as outlined by the OdySea Aquarium cash variance policy. Actively promote and up-sell add on experiences, annual passes, and partner combination tickets (Butterfly Wonderland, Mirror Maze). Maintain the integrity of the assigned work area, ensuring that it is clean, properly functioning and guest ready. Rectify issues directly when possible or alert Guest Relations leadership if assistance is required to make necessary corrections. Create a safe and fun experience at ride attractions (3-D Theater and Carousel) and Behind the Scenes experiences throughout the Aquarium Assist as needed with guest flow, including school groups and crowd points throughout the building. Attend all Aquarium training programs and demonstrate an ongoing understanding of exhibits, programs, visitor information and policies/procedures. Master all required responsibilities of the position. Work as a member of a team; within the Guest Relations department and the rest of the Aquarium staff. Effectively communicate to peers and leadership information that is relevant to the guest experience. Ensure that all safety policies and procedures are followed by both guests and Aquarium team members through constant monitoring of the assigned work area. Contribute to a work environment that is satisfying, enjoyable and energetic. Conduct building open/closing procedures and accurately record results through the checklist report. Submit report to the appropriate supervisor and communicate all items that require attention. Comply with safety and security directives, policies and procedures. Performs other related duties as assigned. Requirements REQUIRED EXPERIENCE: High school diploma or equivalent and 1 year previous retail, customer service or attraction experience required. Ticketing experience preferred. Friendly, outgoing and proactive approach. Ability to learn and perform all Guest Services job functions. Ability to work as a member of a team. Ability to work a variety of shifts including weekends, evenings and holidays. Ability to handle and account for large sums of money. PHYSICAL AND MEDICAL REQUIREMENTS: Ability to stand for long periods of time, as well as walk. Ability to use hands to finger, handle, or feel; and reach with hands and arms. Ability to balance, stoop, kneel, crouch, climb stairs, or crawl. Required to frequently talk and hear. No impairment of sight, smell, hearing, touch, balance and agility of movement which might interfere with ability to work. Specific vision requirement for this job include close vision, color vision, depth perception, and the ability to focus. Must be able to take directional cues directly or indirectly. Ability to work in an environment that may be loud at times. Ability to work in all weather conditions, including occasional extreme hot or cold, and wet and/or humid conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Successful completion of a pre-employment drug testing and background investigation. Allergies to plants or animals which may interfere with ability to work must be controlled by medication or protective equipment. Must be able to push/pull up to 50 pounds. Must exemplify core fundamentals of the Employee Promise, which states: I am empowered to take ownership of any opportunity to exceed expectations. I anticipate guest needs and pay attention to the details. I treat all internal and external customers with respect. I am on stage! (Smile) I have an attitude of gratitude. I get it right the first time. I display actions that are moral and ethical. I always provide alternative solutions. I am committed to learning every aspect of our product and services. I use the 10/5 rule, 10 feet I acknowledge my guest's presence with a smile and at 5 feet. I greet them with a courteous word. I use name recognition at every opportunity I take personal responsibility for our surroundings. I am accountable for my tools and resources. I value the contribution of every team member. We believe a culture built on inclusion and diversity becomes the driving force for our success. We believe our team members bring varied thoughts and ideas from their personal life experiences and cultural backgrounds, making us innovative and forward-thinking. Salary Description 15.15

Are you actively looking for a new opportunity or just exploring the market? Either way, you might have just found the perfect match! We're on the hunt for passionate and driven Outbound Phone Sales Representatives to join our growing team at Mood. In this role, you'll be at the forefront of our Customer Success Contact Center department, driving revenue growth by generating and contacting leads. As the first and ongoing touchpoint in the sales process, you'll play a pivotal role in shaping the customer journey. Why Join Mood? About Us: At Mood, we're not your average company. We're a vibrant and innovative online dispensary that features legal cannabis products tailored to set each customer's mood. We are dedicated to offering our customers nothing but the highest quality products with top-notch customer service. Our team is filled with energetic and creative individuals who are passionate about making a difference. We take pride in our fun-loving culture and celebrate the uniqueness of each team member. Mood's Outbound Phone Sales team is in hyper-growth mode . Over the last few months, we've optimized our processes on a smaller scale, and now it's time to scale up-big time. We're not just any company, and we're not looking for just any candidate. If you love the art of selling, delighting customers, and have a natural affinity for technology, keep reading. This might just be the role for you! Please note this role has the potential to be working on Saturdays. What You'll Be Doing: Prospecting & Outreach: Identifying and connecting with new and existing customers and prospects via phone, email, chat, and other channels to introduce and sell our products and services (like our amazing subscriptions!). Customer Engagement: Building relationships with customers through various channels (phone, email, chat, and more) to understand their needs and showcase how Mood products can help. Account Management: Maintain ongoing relationships with your ‘book of customers' to manage the relationship and keep them engaged and loyal to Mood. Collaboration: Partnering with the Customer Success Contact Center Leadership team to develop and refine strategies for growing our sales pipeline based on customer insights. Achieving Goals: Meet and exceed monthly, quarterly, and annual sales targets and the various key performance metrics that are measured in a contact center, sales, and outbound position What You'll Bring to the Team: We're looking for someone with: Sales Experience: Proven success in a sales and/or call center environment, preferably in a target-driven role. Communication Skills: Outstanding customer service, verbal and written communication abilities, with strong listening skills. Tech-Savviness: Comfort with technology and a knack for helping non-tech-savvy customers. Adaptability: An entrepreneurial mindset with the ability to pivot and problem-solve to meet business goals. Proactive Attitude: A bias toward action and the drive to consistently go above and beyond. What's in It for You? Competitive base pay with performance-based monthly commission. Comprehensive health insurance package. Generous paid time off and employee discounts on our product. Fully remote - work from your home! A dynamic and inclusive work environment where creativity is encouraged and celebrated. Opportunities for professional growth and development. The chance to be a part of a passionate and close-knit team that feels like a community. Not sure if your experience is a perfect match? No problem! We know that great candidates bring more than just a resume. If this role excites you, hit the ‘Apply' button-we'd love to hear from you!

For more than 70 years, the Motion Picture Industry Pension & Health Plans (MPI) has proudly served the entertainment community by supporting the financial and healthcare well-being of the people who bring stories to life - from set crews to post-production pros. We're not just people and benefit specialists; we're problem-solvers, collaborators, and stewards of trust. Our teams are guided by a simple mission: to improve the lives of our members who work in the entertainment industry through accuracy, accountability, and care. MPI is recognized as a four-time certified Great Place to Work employer and recipient of the World at Work Seal of Distinction because we believe people do their best work when they're respected, supported, and inspired. Role Overview: **THIS IS A TEMP TO HIRE POSITION** ** Pay is $26/hour** Our Participant Services Call Center is seeking a professional, outgoing, and energetic Call Center Representative with strong customer service skills and exceptional telephone etiquette. The ideal candidate should have experience in health plan and/or pension plan benefits, and the ability to communicate complex plan policies and benefits in easy-to-understand terms while providing fantastic customer service, in a high call volume, fast-paced call center. Qualified candidates, please submit your resume and cover letter for consideration. Submissions will be reviewed; only candidates most closely matching the requirements of the assignment will be contacted. What You'll Need: Minimum high school diploma or equivalent. Minimum of 2+ years of experience in customer service in a high call volume/call center environment. Benefit plan administration and/ or previous health plan experience preferred. Possesses clear, effective, and strong oral and written communication skills, explaining complex issues and confirming understanding. Exhibits pleasant and professional telephone etiquette and phone voice. Demonstrates excellent attendance and punctuality with the ability to work overtime as needed. Able to handle fast-paced work and meet deadlines. Able to handle a high volume of calls and meet required production and quality standards. Self-motivated and well-organized in managing time and materials, with strong attention to detail and accuracy. Ability to communicate effectively both verbally and in writing. Ability to perform basic math calculations with speed and accuracy. Quick learner with the ability to retain and communicate learned concepts. Demonstrates good interpersonal skills, interacting effectively with co-workers and Participants. A flexible team player with a positive, cooperative, and helpful attitude, adhering to organizational values. Maintain confidentiality, adhere to HIPAA and departmental policy guidelines. Intermediate PC skills, including Windows; MS Word, MS Excel, PowerPoint, and a familiarity with CRM systems. Strong technical skills. Accurate typing skills of 45 words per minute and preferred 10-key skills by touch. Ability to accept direction and developmental guidance from supervisor. Be available, accessible, and accountable to receive notifications related to unique scheduling needs (e.g., unexpected volume spikes, disaster recovery, etc.) Ability to complete all required training in classroom or in a virtual environment inclusive of required knowledge checks as determined by the organization. What You'll Do: Handle a high-volume of incoming Participant calls and inquiries in a professional and courteous manner, covering topics related to benefits, eligibility, claims, pension, premiums payments, legal documentation, account numbers, addresses, beneficiary designation, Coordination of Benefits records, Life Insurance, COBRA, etc. Maintain accurate and detailed records of Participant interactions in our Customer Relationship Management System (CRM). Provide exceptional customer service, promptly and effectively addressing participant concerns and resolving issues with empathy and care. Demonstrate understanding of MPI policies, processes, and plan knowledge to assist callers with their inquiries. Meet established call center performance metrics as an individual to assist the department in reaching departmental goals and company objectives of high quality calls providing customer satisfaction, first-call resolutions, and short wait times. Attend, retain, and communicate classroom or virtual training concepts as dictated by needs of the business Ensure consistent and punctual attendance as required by the role and maintain a reliable presence in the workplace. MPI requires employees and temporary staff to be vaccinated against Covid-19 with exceptions as required by law.

We are seeking a highly motivated and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be the primary point of contact for our customers, providing exceptional service and support through phone, email, and chat. Responsibilities: Answer and respond to customer inquiries in a timely and professional manner Resolve customer issues and concerns in a fair and empathetic manner Utilize problem-solving skills to resolve customer issues efficiently Provide product information, pricing, and ordering procedures to customers Handle customer complaints and escalate issues to supervisor as necessary Meet sales targets and contribute to the achievement of team goals Maintain accurate records of customer interactions in our CRM system Participate in training sessions and stay up-to-date on product knowledge and company updates Collaborate with team members to achieve department goals and objectives Requirements: Excellent communication, problem-solving, and conflict resolution skills Ability to work in a fast-paced environment with multiple priorities Strong listening and empathy skills Basic computer skills and proficiency in CRM software

Vevo is the world's leading music video network, connecting an ever-growing global audience to high quality music video content for more than a decade. Founded by Universal Music Group and Sony Music Entertainment in 2009, Vevo offers fans worldwide a vast array of premium content to choose from, showcasing official music videos alongside a constantly developing lineup of live performances and innovative original programming. From top superstars to rising new talents, Vevo brings incomparable cross-promotional support to artists across the musical spectrum, at every stage of their careers. Vevo has consistently evolved over the past decade to lead within today's ever-changing media landscape, embracing partnerships with a number of leading distribution platforms to deliver extraordinary content within ad-supported environments. With more than 25B views across television, desktop and mobile devices each month, Vevo brings music videos to the world - when, where, and how fans want them. We're seeking an Account Services Representative to join our small team of talented Revenue Generating and Operation specialists that are working to maximize profitable revenue and provide best in class support to the larger Sales organization. This ASR role will report to the Account Executive, as part of the larger Revenue Operations/Sales organization. The ASR will have the opportunity to help create and position compelling media proposals in an effort to drive revenue growth & provide best in class customer service to the Sales organization. As a member of the Sales team here at Vevo, you'll be working alongside super talented individuals that will both inspire you and challenge you to think about things like strategic sales planning, inventory forecasting/utilization, and ad product pricing/packaging in ways you hadn't imagined. We often take time as a team to review new industry trends and advancements, and think critically about various things happening in the world around us that may impact the ways we decide to be more strategic as a team overall. We have a phenomenal team made up of accomplished individuals from Inventory Analysts, Campaign Managers to Sales Operations specialists, and we're excited about having you join us! As.a member of the team, you will: Create & revise compelling and sellable media proposals in the pre-sale process Have a knowledge of all historical rates by client for proposal creation Attend all necessary RFP brainstorm meetings to provide insight on pricing, packaging and inventory requirements for media proposals Play integral role in the Sales Prospecting process Ensure all data is accurately entered and updated in Salesforce & Operative Manage that AE pipeline stages are consistent within each system Submit, review and Single Sign IOs in accordance with planning & Vevo policy/procedure Handle post-sale revisions to booked placements which include any targeting changes or re-expressions and budget shifts Forecast inventory availability for Takeovers and Rotational media Manage Go-To Market packaging & premiere tracking Manage upfront rates & upfront spend tracking Work with Sales and Ad Ops in managing any delivery issues and propose inventory solutions Manage the artist list creation & discussions with client in coordination with Inventory & Sales, including ComScore Artist Pulls/Rankers Manage nationwide project initiatives such as proactive packaging, Premieres, Audience Guarantee. Make strategic pricing decisions in the Scatter market with Management oversight and guidance This describes you: You have extreme attention to detail You are comfortable in a fast-paced work environment You can multi-task like a pro without letting anything slip through the cracks You are comfortable in a client-facing role You love to collaborate and take your analysis and working with various teams to put it into action You are intrigued by a dynamic, flexible digital video product and its revenue potential You enjoy creating solutions; using your expertise to contribute to revenue growth and campaign success You have experience taking fun seriously, cheering up your teammates when they need some positive encouragement, and you naturally understand that work isn't work when you love what you do You have an expressed desire to learn and grow into a sales career Requirements: Recent college graduate, with a keen interest in Sales Internship experience in digital, TV, and/or agency media is a plus Must be highly proficient in Excel & Powerpoint A plus if you have knowledge of DoubleClick, Operative, and/or Salesforce High level understanding of media math, media proposal composition and Nielsen/Comscore data ratings is ideal Not required, but experience working with dynamic digital products such as: Sponsorships, Audience Guarantee, Viewability & Programmatic is a plus Interested? Great! You might like to know: We're a fun, energetic, and tight knit team We really enjoy music and technology We have excellent compensation and benefits packages We have premier access to music content and new releases of original media content We offer a 401k match

Vevo is the world's leading music video network, connecting an ever-growing global audience to high quality music video content for more than a decade. Founded by Universal Music Group and Sony Music Entertainment in 2009, Vevo offers fans worldwide a vast array of premium content to choose from, showcasing official music videos alongside a constantly developing lineup of live performances and innovative original programming. From top superstars to rising new talents, Vevo brings incomparable cross-promotional support to artists across the musical spectrum, at every stage of their careers. Vevo has consistently evolved over the past decade to lead within today's ever-changing media landscape, embracing partnerships with a number of leading distribution platforms to deliver extraordinary content within ad-supported environments. With more than 25B views across television, desktop and mobile devices each month, Vevo brings music videos to the world - when, where, and how fans want them. We're seeking an Account Services Representative to join our small team of talented Revenue Generating and Operation specialists that are working to maximize profitable revenue and provide best in class support to the larger Sales organization. This ASR role will report to the Account Executive, as part of the larger Revenue Operations/Sales organization. The ASR will have the opportunity to help create and position compelling media proposals in an effort to drive revenue growth & provide best in class customer service to the Sales organization. As a member of the Sales team here at Vevo, you'll be working alongside super talented individuals that will both inspire you and challenge you to think about things like strategic sales planning, inventory forecasting/utilization, and ad product pricing/packaging in ways you hadn't imagined. We often take time as a team to review new industry trends and advancements, and think critically about various things happening in the world around us that may impact the ways we decide to be more strategic as a team overall. We have a phenomenal team made up of accomplished individuals from Inventory Analysts, Campaign Managers to Sales Operations specialists, and we're excited about having you join us! As.a member of the team, you will: * Create & revise compelling and sellable media proposals in the pre-sale process * Have a knowledge of all historical rates by client for proposal creation * Attend all necessary RFP brainstorm meetings to provide insight on pricing, packaging and inventory requirements for media proposals * Play integral role in the Sales Prospecting process * Ensure all data is accurately entered and updated in Salesforce & Operative * Manage that AE pipeline stages are consistent within each system * Submit, review and Single Sign IOs in accordance with planning & Vevo policy/procedure * Handle post-sale revisions to booked placements which include any targeting changes or re-expressions and budget shifts * Forecast inventory availability for Takeovers and Rotational media * Manage Go-To Market packaging & premiere tracking * Manage upfront rates & upfront spend tracking * Work with Sales and Ad Ops in managing any delivery issues and propose inventory solutions * Manage the artist list creation & discussions with client in coordination with Inventory & Sales, including ComScore Artist Pulls/Rankers * Manage nationwide project initiatives such as proactive packaging, Premieres, Audience Guarantee. * Make strategic pricing decisions in the Scatter market with Management oversight and guidance This describes you: * You have extreme attention to detail * You are comfortable in a fast-paced work environment * You can multi-task like a pro without letting anything slip through the cracks * You are comfortable in a client-facing role * You love to collaborate and take your analysis and working with various teams to put it into action * You are intrigued by a dynamic, flexible digital video product and its revenue potential * You enjoy creating solutions; using your expertise to contribute to revenue growth and campaign success * You have experience taking fun seriously, cheering up your teammates when they need some positive encouragement, and you naturally understand that work isn't work when you love what you do * You have an expressed desire to learn and grow into a sales career Requirements: * Recent college graduate, with a keen interest in Sales * Internship experience in digital, TV, and/or agency media is a plus * Must be highly proficient in Excel & Powerpoint * A plus if you have knowledge of DoubleClick, Operative, and/or Salesforce * High level understanding of media math, media proposal composition and Nielsen/Comscore data ratings is ideal * Not required, but experience working with dynamic digital products such as: Sponsorships, Audience Guarantee, Viewability & Programmatic is a plus Interested? Great! You might like to know: * We're a fun, energetic, and tight knit team * We really enjoy music and technology * We have excellent compensation and benefits packages * We have premier access to music content and new releases of original media content * We offer a 401k match $70,304 - $70,304 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionVevo is the world's leading music video network, connecting an ever-growing global audience to high quality music video content for more than a decade. Founded by Universal Music Group and Sony Music Entertainment in 2009, Vevo offers fans worldwide a vast array of premium content to choose from, showcasing official music videos alongside a constantly developing lineup of live performances and innovative original programming. From top superstars to rising new talents, Vevo brings incomparable cross-promotional support to artists across the musical spectrum, at every stage of their careers. Vevo has consistently evolved over the past decade to lead within today's ever-changing media landscape, embracing partnerships with a number of leading distribution platforms to deliver extraordinary content within ad-supported environments. With more than 25B views across television, desktop and mobile devices each month, Vevo brings music videos to the world - when, where, and how fans want them. We're seeking an Account Services Representative to join our small team of talented Revenue Generating and Operation specialists that are working to maximize profitable revenue and provide best in class support to the larger Sales organization. This ASR role will report to the Account Executive, as part of the larger Revenue Operations/Sales organization. The ASR will have the opportunity to help create and position compelling media proposals in an effort to drive revenue growth & provide best in class customer service to the Sales organization. As a member of the Sales team here at Vevo, you'll be working alongside super talented individuals that will both inspire you and challenge you to think about things like strategic sales planning, inventory forecasting/utilization, and ad product pricing/packaging in ways you hadn't imagined. We often take time as a team to review new industry trends and advancements, and think critically about various things happening in the world around us that may impact the ways we decide to be more strategic as a team overall. We have a phenomenal team made up of accomplished individuals from Inventory Analysts, Campaign Managers to Sales Operations specialists, and we're excited about having you join us! As.a member of the team, you will: Create & revise compelling and sellable media proposals in the pre-sale process Have a knowledge of all historical rates by client for proposal creation Attend all necessary RFP brainstorm meetings to provide insight on pricing, packaging and inventory requirements for media proposals Play integral role in the Sales Prospecting process Ensure all data is accurately entered and updated in Salesforce & Operative Manage that AE pipeline stages are consistent within each system Submit, review and Single Sign IOs in accordance with planning & Vevo policy/procedure Handle post-sale revisions to booked placements which include any targeting changes or re-expressions and budget shifts Forecast inventory availability for Takeovers and Rotational media Manage Go-To Market packaging & premiere tracking Manage upfront rates & upfront spend tracking Work with Sales and Ad Ops in managing any delivery issues and propose inventory solutions Manage the artist list creation & discussions with client in coordination with Inventory & Sales, including ComScore Artist Pulls/Rankers Manage nationwide project initiatives such as proactive packaging, Premieres, Audience Guarantee. Make strategic pricing decisions in the Scatter market with Management oversight and guidance This describes you: You have extreme attention to detail You are comfortable in a fast-paced work environment You can multi-task like a pro without letting anything slip through the cracks You are comfortable in a client-facing role You love to collaborate and take your analysis and working with various teams to put it into action You are intrigued by a dynamic, flexible digital video product and its revenue potential You enjoy creating solutions; using your expertise to contribute to revenue growth and campaign success You have experience taking fun seriously, cheering up your teammates when they need some positive encouragement, and you naturally understand that work isn't work when you love what you do You have an expressed desire to learn and grow into a sales career Requirements: Recent college graduate, with a keen interest in Sales Internship experience in digital, TV, and/or agency media is a plus Must be highly proficient in Excel & Powerpoint A plus if you have knowledge of DoubleClick, Operative, and/or Salesforce High level understanding of media math, media proposal composition and Nielsen/Comscore data ratings is ideal Not required, but experience working with dynamic digital products such as: Sponsorships, Audience Guarantee, Viewability & Programmatic is a plus Interested? Great! You might like to know: We're a fun, energetic, and tight knit team We really enjoy music and technology We have excellent compensation and benefits packages We have premier access to music content and new releases of original media content We offer a 401k match We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Join Our Team As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and nearly 6,000 screens; we're truly a global presence of 20,000 movie lovers working together to make unforgettable experiences. Role Summary: The Bilingual Digital Cinema Call Center Representative acts as first level technical support for digital cinema and theatre systems equipment for all Cinemark locations within the US, and/or Brazil/Latin America. This role supports digital projectors, integrated systems (sound and servers), applying diagnostic techniques and utilizing multiple support tools to identify, troubleshoot, and resolve technical issues. The position operates within a structured three-tier support model. Responsibilities: Deliver bilingual support (English/Spanish or English/Portuguese) 7 days a week, 365 days a year. Answer inbound calls promptly and resolve inquiries or concerns according to established guidelines. Diagnose and resolve incident tickets; escalate to Tier 2 support when necessary. Collaborate with part vendors to analyze, diagnose, and replace components as needed. Clarify issues, research solutions, and implement fixes; escalate unresolved problems appropriately. Communicate effectively with multiple departments across the organization. Multi-task using various software platforms and tools. Demonstrate initiative, adaptability, and strong problem-solving skills. Maintain performance objectives, including attendance and Key Performance Indicators (KPIs). Perform additional duties as assigned by supervisors or management. Requirements: Bilingual proficiency (English/Spanish or English/Portuguese) required. Positive, resilient, and self-directed attitude with a strong interest in problem-solving. Critical thinking and exceptional analytical skills. Excellent oral and written communication skills. Knowledge of theatre operations is a plus. 1+ year experience in a call center environment preferred. Basic knowledge of Windows OS and Linux OS environments. Intermediate proficiency in email usage, MS Word, and MS Outlook. Flexible availability, including evenings, holidays, and weekends. Benefits Available: At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members. Employee Discount 401(k) Matching* Growth Opportunities Education Assistance* Health Benefits* Parental Leave* Paid Time Off* Daily Pay* Free Movies* * Benefits may vary by career category, so be sure to check the specific details on our career site. DISCLAIMER: This is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the , as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Cinemark is an Equal Opportunity Employer

Reservationist-The Hollywood Roosevelt The Hollywood Roosevelt is an iconic, historic hotel located in the heart of Hollywood. Known for our stylish atmosphere and exceptional service, we deliver memorable experiences to every guest. We pride ourselves on excellence in hospitality and creating a welcoming environment for all. Position Overview: We are seeking a detail-oriented, friendly, and professional Reservationist to join our team. This role is essential in ensuring a smooth booking experience for our guests and supporting the overall operations of the hotel. What You'll Do Reservationist you will be the welcoming voice of The Hollywood Roosevelt, delivering outstanding service over the phone Assist guests with reservations, changes, and special requests with accuracy and care Share knowledge of room types, hotel amenities, dining outlets, events, and local attractions Communicate guest needs clearly with hotel departments to ensure a seamless experience Use upselling techniques to enhance guest stays and maximize revenue Handle guest concerns calmly, professionally, and efficiently Maintain confidentiality, organization, and attention to detail in a fast-paced environment What we are looking for A passion for customer service and hospitality Strong communication skills and a professional phone presence Ability to problem-solve and manage challenging situations with confidence Attention to detail and strong organizational skills Dependability, adaptability, and a team-first mindset Customer service experience required; hospitality experience preferred Why The Hollywood Roosevelt You'll work in a dynamic, supportive environment where teamwork, respect, and guest experience come first. We value reliability, professionalism, and a positive attitude. Be part of an iconic hotel legacy and contribute to unforgettable guest experiences. Apply Now and join the team at The Hollywood Roosevelt !