Customer Service Representative jobs at Bowen Engineering - 151 jobs

Job Description 35-Year-Old, award-winning Home Improvement leader expanding its Call Center to meet continuing customer demand. This is an on-site role for the person who wants to grow their Sales career and their income. We are seeking a highly motivated Call Center Sales Specialist that is driven and wants to make an above-average income for a new opening in our performance-driven environment. You bring your competitive spirit and can-do attitude; we'll supply the training and the contacts. In this role, you will call homeowners who have expressed interest in our services to set appointments for in-home demonstrations and price estimates. You'll receive complete training on how to speak knowledgeably about our replacement window and bathroom remodeling services and help homeowners discover benefits such as increased home resale value and energy savings. We give our Call Center Sales Specialists a competitive edge through comprehensive training, targeted 1:1 coaching, and continuous mentoring so they learn, earn, and thrive in their sales careers. Our turnover is very low due to the quality of our training, coaching, and opportunities we provide to those who qualify. If you're looking for an opportunity where you can earn a great living, have the support and guidance needed to advance in your career, and be a part of a fun, growing company, apply today. Call Center Sales Specialist Benefits: Competitive Compensation (Unlimited Earning Potential) Medical and Dental Insurance Options 401k Retirement Saving Plan Paid Vacation and Personal Days Professional State of the Art Call Center Upbeat, Positive Work Environment Career Advancement Options NO travel Professional Quality Training and Ongoing Coaching Call Center Sales Specialist Qualifications: Comfortable with performance-based goals Ability to follow a script and have persuasive conversations Demonstrated ability to uncover need and overcome objections Strong verbal communications skills Competitive and highly self-motivated Driven, with a strong desire to succeed Thrive in a fast-paced, performance-based environment Strong computer proficiency Ability to work some evenings and weekends Minimum of 3 years Call Center/Inside Sales experience, required Experience in Collections or related fields, is a plus About Improveit! Home Remodeling: Serving the needs of homeowners since 1989, Improveit! Home Remodeling is a leading, continuously growing, replacement contracting company headquartered in Columbus Ohio. Markets served include Columbus, Dayton, Cincinnati, Louisville/Lexington and Southern Indiana. We specialize in replacement windows, bathroom remodeling, and walk-in safety tubs. BBB-Accredited with an A+ rating and 21-time Consumers' Choice Awards Winners, we've completed over 60,000 jobs, and one in four is for a repeat customer. We foster a culture focused on winning and our passion is deeply rooted in continuous improvement. We seek leaders who are interested in developing leaders. For us, “Improveit” is more than a name - it's an attitude that governs all that we do for our staff, our customers, and our communities. #ZR 43219 Powered by JazzHR pd3KuJOhGM

Job Description 35-Year-Old, award-winning Home Improvement leader expanding its Call Center to meet continuing customer demand. This is an on-site role for the person who wants to grow their Sales career and their income. We are seeking a highly motivated Call Center Sales Specialist that is driven and wants to make an above-average income for a new opening in our performance-driven environment. You bring your competitive spirit and can-do attitude; we'll supply the training and the contacts. In this role, you will call homeowners who have expressed interest in our services to set appointments for in-home demonstrations and price estimates. You'll receive complete training on how to speak knowledgeably about our replacement window and bathroom remodeling services and help homeowners discover benefits such as increased home resale value and energy savings. We give our Call Center Sales Specialists a competitive edge through comprehensive training, targeted 1:1 coaching, and continuous mentoring so they learn, earn, and thrive in their sales careers. Our turnover is very low due to the quality of our training, coaching, and opportunities we provide to those who qualify. If you're looking for an opportunity where you can earn a great living, have the support and guidance needed to advance in your career, and be a part of a fun, growing company, apply today. Call Center Sales Specialist Benefits: Competitive Compensation (Unlimited Earning Potential) Medical and Dental Insurance Options 401k Retirement Saving Plan Paid Vacation and Personal Days Professional State of the Art Call Center Upbeat, Positive Work Environment Career Advancement Options NO travel Professional Quality Training and Ongoing Coaching Call Center Sales Specialist Qualifications: Comfortable with performance-based goals Ability to follow a script and have persuasive conversations Demonstrated ability to uncover need and overcome objections Strong verbal communications skills Competitive and highly self-motivated Driven, with a strong desire to succeed Thrive in a fast-paced, performance-based environment Strong computer proficiency Ability to work some evenings and weekends Minimum of 3 years Call Center/Inside Sales experience, required Experience in Collections or related fields, is a plus About Improveit! Home Remodeling: Serving the needs of homeowners since 1989, Improveit! Home Remodeling is a leading, continuously growing, replacement contracting company headquartered in Columbus Ohio. Markets served include Columbus, Dayton, Cincinnati, Louisville/Lexington and Southern Indiana. We specialize in replacement windows, bathroom remodeling, and walk-in safety tubs. BBB-Accredited with an A+ rating and 21-time Consumers' Choice Awards Winners, we've completed over 60,000 jobs, and one in four is for a repeat customer. We foster a culture focused on winning and our passion is deeply rooted in continuous improvement. We seek leaders who are interested in developing leaders. For us, “Improveit” is more than a name - it's an attitude that governs all that we do for our staff, our customers, and our communities. #ZR 43219 Powered by JazzHR 3WenHtryNS

Job Description 35-Year-Old, award-winning Home Improvement leader expanding its Call Center to meet continuing customer demand. This is an on-site role for the person who wants to grow their Sales career and their income. We are seeking a highly motivated Call Center Sales Specialist that is driven and wants to make an above-average income for a new opening in our performance-driven environment. You bring your competitive spirit and can-do attitude; we'll supply the training and the contacts. In this role, you will call homeowners who have expressed interest in our services to set appointments for in-home demonstrations and price estimates. You'll receive complete training on how to speak knowledgeably about our replacement window and bathroom remodeling services and help homeowners discover benefits such as increased home resale value and energy savings. We give our Call Center Sales Specialists a competitive edge through comprehensive training, targeted 1:1 coaching, and continuous mentoring so they learn, earn, and thrive in their sales careers. Our turnover is very low due to the quality of our training, coaching, and opportunities we provide to those who qualify. If you're looking for an opportunity where you can earn a great living, have the support and guidance needed to advance in your career, and be a part of a fun, growing company, apply today. Call Center Sales Specialist Benefits: Competitive Compensation (Unlimited Earning Potential) Medical and Dental Insurance Options 401k Retirement Saving Plan Paid Vacation and Personal Days Professional State of the Art Call Center Upbeat, Positive Work Environment Career Advancement Options NO travel Professional Quality Training and Ongoing Coaching Call Center Sales Specialist Qualifications: Comfortable with performance-based goals Ability to follow a script and have persuasive conversations Demonstrated ability to uncover need and overcome objections Strong verbal communications skills Competitive and highly self-motivated Driven, with a strong desire to succeed Thrive in a fast-paced, performance-based environment Strong computer proficiency Ability to work some evenings and weekends Minimum of 3 years Call Center/Inside Sales experience, required Experience in Collections or related fields, is a plus About Improveit! Home Remodeling: Serving the needs of homeowners since 1989, Improveit! Home Remodeling is a leading, continuously growing, replacement contracting company headquartered in Columbus Ohio. Markets served include Columbus, Dayton, Cincinnati, Louisville/Lexington and Southern Indiana. We specialize in replacement windows, bathroom remodeling, and walk-in safety tubs. BBB-Accredited with an A+ rating and 21-time Consumers' Choice Awards Winners, we've completed over 60,000 jobs, and one in four is for a repeat customer. We foster a culture focused on winning and our passion is deeply rooted in continuous improvement. We seek leaders who are interested in developing leaders. For us, “Improveit” is more than a name - it's an attitude that governs all that we do for our staff, our customers, and our communities. #ZR 43219 Powered by JazzHR QT2NCijZd0

Job Description 35-Year-Old, award-winning Home Improvement leader expanding its Call Center to meet continuing customer demand. This is an on-site role for the person who wants to grow their Sales career and their income. We are seeking a highly motivated Call Center Sales Specialist that is driven and wants to make an above-average income for a new opening in our performance-driven environment. You bring your competitive spirit and can-do attitude; we'll supply the training and the contacts. In this role, you will call homeowners who have expressed interest in our services to set appointments for in-home demonstrations and price estimates. You'll receive complete training on how to speak knowledgeably about our replacement window and bathroom remodeling services and help homeowners discover benefits such as increased home resale value and energy savings. We give our Call Center Sales Specialists a competitive edge through comprehensive training, targeted 1:1 coaching, and continuous mentoring so they learn, earn, and thrive in their sales careers. Our turnover is very low due to the quality of our training, coaching, and opportunities we provide to those who qualify. If you're looking for an opportunity where you can earn a great living, have the support and guidance needed to advance in your career, and be a part of a fun, growing company, apply today. Call Center Sales Specialist Benefits: Competitive Compensation (Unlimited Earning Potential) Medical and Dental Insurance Options 401k Retirement Saving Plan Paid Vacation and Personal Days Professional State of the Art Call Center Upbeat, Positive Work Environment Career Advancement Options NO travel Professional Quality Training and Ongoing Coaching Call Center Sales Specialist Qualifications: Comfortable with performance-based goals Ability to follow a script and have persuasive conversations Demonstrated ability to uncover need and overcome objections Strong verbal communications skills Competitive and highly self-motivated Driven, with a strong desire to succeed Thrive in a fast-paced, performance-based environment Strong computer proficiency Ability to work some evenings and weekends Minimum of 3 years Call Center/Inside Sales experience, required Experience in Collections or related fields, is a plus About Improveit! Home Remodeling: Serving the needs of homeowners since 1989, Improveit! Home Remodeling is a leading, continuously growing, replacement contracting company headquartered in Columbus Ohio. Markets served include Columbus, Dayton, Cincinnati, Louisville/Lexington and Southern Indiana. We specialize in replacement windows, bathroom remodeling, and walk-in safety tubs. BBB-Accredited with an A+ rating and 21-time Consumers' Choice Awards Winners, we've completed over 60,000 jobs, and one in four is for a repeat customer. We foster a culture focused on winning and our passion is deeply rooted in continuous improvement. We seek leaders who are interested in developing leaders. For us, “Improveit” is more than a name - it's an attitude that governs all that we do for our staff, our customers, and our communities. #ZR 43219 Powered by JazzHR 33JlhJvMrm

35-Year-Old, award-winning Home Improvement leader expanding its Call Center to meet continuing customer demand. This is an on-site role for the person who wants to grow their Sales career and their income. We are seeking a highly motivated Call Center Sales Specialist that is driven and wants to make an above-average income for a new opening in our performance-driven environment. You bring your competitive spirit and can-do attitude; we'll supply the training and the contacts. In this role, you will call homeowners who have expressed interest in our services to set appointments for in-home demonstrations and price estimates. You'll receive complete training on how to speak knowledgeably about our replacement window and bathroom remodeling services and help homeowners discover benefits such as increased home resale value and energy savings. We give our Call Center Sales Specialists a competitive edge through comprehensive training, targeted 1:1 coaching, and continuous mentoring so they learn, earn, and thrive in their sales careers. Our turnover is very low due to the quality of our training, coaching, and opportunities we provide to those who qualify. If you're looking for an opportunity where you can earn a great living, have the support and guidance needed to advance in your career, and be a part of a fun, growing company, apply today. Call Center Sales Specialist Benefits: Competitive Compensation (Unlimited Earning Potential) Medical and Dental Insurance Options 401k Retirement Saving Plan Paid Vacation and Personal Days Professional State of the Art Call Center Upbeat, Positive Work Environment Career Advancement Options NO travel Professional Quality Training and Ongoing Coaching Call Center Sales Specialist Qualifications: Comfortable with performance-based goals Ability to follow a script and have persuasive conversations Demonstrated ability to uncover need and overcome objections Strong verbal communications skills Competitive and highly self-motivated Driven, with a strong desire to succeed Thrive in a fast-paced, performance-based environment Strong computer proficiency Ability to work some evenings and weekends Minimum of 3 years Call Center/Inside Sales experience, required Experience in Collections or related fields, is a plus About Improveit! Home Remodeling: Serving the needs of homeowners since 1989, Improveit! Home Remodeling is a leading, continuously growing, replacement contracting company headquartered in Columbus Ohio. Markets served include Columbus, Dayton, Cincinnati, Louisville/Lexington and Southern Indiana. We specialize in replacement windows, bathroom remodeling, and walk-in safety tubs. BBB-Accredited with an A+ rating and 21-time Consumers' Choice Awards Winners, we've completed over 60,000 jobs, and one in four is for a repeat customer. We foster a culture focused on winning and our passion is deeply rooted in continuous improvement. We seek leaders who are interested in developing leaders. For us, “Improveit” is more than a name - it's an attitude that governs all that we do for our staff, our customers, and our communities. #ZR 43219

Fortune Brands Innovations, Inc. is an industry-leading home, security and digital products company. We're focused on exciting opportunities within the home, security and commercial building markets. Our driving purpose is to elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too. At Fortune Brands, we're building something big. We're advancing exciting innovations in all of our products and processes. We're delivering trust, dependability, sustainability, and style. To make it all happen, we've transformed our workplace into an environment where smart, ambitious people have the support to reach their fullest potential. When you join Fortune Brands, you become part of a high-performing team empowered to think big, learn fast and make bold decisions. We support an inclusive culture where everyone is encouraged be their authentic selves, and where our differences and unique perspectives are a key strength. Explore life at Fortune Brands here. Job Description The Associate Product Consultant is responsible for providing high quality customer care to create a positive experience for consumers. This role requires the ability to work in a fast-paced environment that entails the management of inbound calls, emails from customers when they have product and warranty questions. This is a remote role. Regular hours are Monday through Friday from 8am to 5pm CST. RESPONSIBLIITIES: Deliver exceptional customer experiences, enhancing the reputation of FBIN products through positive interactions. Manage inbound calls, accurately identifying issues and providing clear solutions for product and technical support. Use technology to assist consumers with product identification, troubleshooting, and guiding them through repair/installation processes. Resolve challenging consumer situations, ensuring positive outcomes for both the customer and FBIN. Meet or exceed daily performance targets in call quality, management, and productivity while following all processes and procedures. Accurately document customer interactions, product details, and troubleshooting efforts for efficient record-keeping. Qualifications High School diploma or equivalent required. 2+ years experience in a contact center or other fast-paced customer service environment required. Excellent professional communication skills required, both verbal and written Proficient PC skills with an emphasis on Microsoft Office suite including Outlook and Microsoft Word, experience with Microsoft Teams a plus Must be able to thrive in a work environment that demands high-level focus, low mobility, and high observation Possess the ability to maintain a positive approach to the business, demonstrating flexibility and teamwork Incumbent must meet internet speed requirements, pass background and drug tests, have a safe and secure workspace, and follow department's Remote Work Policy PREFERRED QUALIFICATIONS: Associate's or Bachelor's degree is preferred Prior ERP (SAP, Oracle, etc.) experience preferred Additional Information ADDITIONAL INFORMATION: Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary for this role is : $37,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan. At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates' unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits, adoption benefits, and more. We offer numerous ERGs (Employee Resource Groups) to foster a sense of belonging for all associates. Fortune Brands is built on industry-leading brands and innovation within the high-growth categories of water, outdoors and security. The Company makes innovative products for residential and commercial environments, with a growing focus on digital solutions and products that add luxury, contribute to safety and enhance sustainability. To learn more, visit our website at fbin.com. Equal Employment Opportunity Fortune Brands is an equal opportunity employer. Fortune Brands evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic. Reasonable Accommodations Fortune Brands is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information. Important Notice: Protect Yourself from Fraudulent Job Postings To protect yourself from fraudulent job postings or recruitment scams, please note that Fortune Brands job postings are exclusively hosted on our website at fbin.com/careers via our SmartRecruiters platform. Fortune Brands will never request banking information or sensitive personal details until an offer of employment has been accepted and the onboarding process begins.

Benefits: * 401(k) * 401(k) matching * Bonus based on performance * Dental insurance * Health insurance * Paid time off * Training & development Do you have what it takes to work for the BEST? One Hour Heating and Air Conditioning and Benjamin Franklin Plumbing is looking for a rockstar Customer Care Specialist who will be working in a fast-paced, high-volume environment while ensuring that the first interaction a customer has with our company is of the highest standard in terms of service quality. Come and Grow with us! Responsibilities: * Ensure all calls are answered promptly * Internal Team Member Support * Maintain an above-average call conversion ratio on all incoming calls and motivate * Build sustainable relationships and engage customers by taking the extra mile * Maintain accurate reporting of aborted calls, canceled appointments, call goals, lead goals, etc. * Respond to customer inquiries regarding company schedule, requested lead times, equipment service, service invoicing and general inquires * Maintain customer database, ensuring complete, accurate and updated entry of information * Effectively manage conflict resolution with customers, through clear communication, addressing all concerns, questions, or problems expediently * Perform administrative duties to assist with the overall efficiency of the operation at management's request Qualifications: * Outgoing, confident and friendly personality * Always on time attitude * Knowledgeable in Microsoft suite, Google docs and basic computer skills. * The willingness to learn and grow with the company Exceptional attention to detail and organizational capabilities * Strong time management skills and ability to prioritize tasks * Excellent communication and interpersonal skills * We believe our greatest assets are our employees! Benefits: * Great compensation that grows as you grow * Health Insurance * IRA with employer matching * PTO * Unlimited bonus incentives! Join the One Hour Team! We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first: * Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate. * Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it! * Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today! So, if you have a great attitude and a strong work ethic and are someone who takes pride in the work you do, then we want to hear from you!

Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Health insurance Paid time off Training & development Do you have what it takes to work for the BEST? One Hour Heating and Air Conditioning and Benjamin Franklin Plumbing is looking for a rockstar Customer Care Specialist who will be working in a fast-paced, high-volume environment while ensuring that the first interaction a customer has with our company is of the highest standard in terms of service quality. Come and Grow with us! Responsibilities: Ensure all calls are answered promptly Internal Team Member Support Maintain an above-average call conversion ratio on all incoming calls and motivate Build sustainable relationships and engage customers by taking the extra mile Maintain accurate reporting of aborted calls, canceled appointments, call goals, lead goals, etc. Respond to customer inquiries regarding company schedule, requested lead times, equipment service, service invoicing and general inquires Maintain customer database, ensuring complete, accurate and updated entry of information Effectively manage conflict resolution with customers, through clear communication, addressing all concerns, questions, or problems expediently Perform administrative duties to assist with the overall efficiency of the operation at management's request Qualifications: Outgoing, confident and friendly personality Always on time attitude Knowledgeable in Microsoft suite, Google docs and basic computer skills. The willingness to learn and grow with the company Exceptional attention to detail and organizational capabilities Strong time management skills and ability to prioritize tasks Excellent communication and interpersonal skills We believe our greatest assets are our employees! Benefits: Great compensation that grows as you grow Health Insurance IRA with employer matching PTO Unlimited bonus incentives! Join the One Hour Team! We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first: Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate. Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it! Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today! So, if you have a great attitude and a strong work ethic and are someone who takes pride in the work you do, then we want to hear from you! Compensation: $20.00 - $25.00 per hour Join the One Hour Team! We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first. Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate. Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it. Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today! So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you! Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.

The Customer Service Representative will interact with and support the Companys customers and Technical Sales Representatives. Duties / Responsibilities: Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. Collects and enters orders for new or additional products. Assists the Technical Sales Representative with price negotiation and contract review. Fields customer questions and complaints; when the issue is beyond the representatives knowledge, forwards to the assigned Technical Sales Representative or other appropriate staff. Ensures that appropriate actions are taken to resolve customers problems and concerns. Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments. Monitor inventory levels for specific customer products. Project management in conjunction with Technical Sales Representative. Performs other related duties as assigned. Requirements: Required Skills/Abilities: Excellent communication skills including active listening. Service-oriented and able to resolve customer grievances. Proficient computer skills with the ability to learn new software. Proficient in Microsoft Office suite or related software. Technical math and mechanical skills preferred. Education and Experience: High school diploma or equivalent required. Bachelors degree preferred. Customer service experience preferred. Experience reading blueprints preferred. Experience in the rubber, seal, or gasket industry preferred. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Occasional assistance in the warehouse and pulling specific customer orders, which may include lifting up to 50 pounds, and periods of bending, walking and standing. Schedule: This is a full-time, non-exempt position. The hours and days of work are typically Monday through Friday, 8:00 a.m. to 5:00 p.m. Benefits: Zatkoff offers the following benefits for full-time employees: Health insurance Dental insurance Vision insurance Life insurance Short and long-term disability Employee Assistance Program Profit sharing Annual performance bonuses Additional Information: Zatkoff is an Equal Opportunity and Affirmative Action Employer. Zatkoff is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. Legal authorization to work in the U.S. is required for all positions, and certain positions may require specific types of legal work authorizations. IndeedSponsored PM21 PIe00c1d349b25-31181-39112314

******************** Respond to customer's inquiries and/or complaints regarding the company's product or services. Respond to calls on a daily basis, incoming and/or call-backs. Determine best method (s) to resolve problems to ensure customer satisfaction and adhere to company policies Inform customers of procedures and resolutions of problems. Provide follow-up to ensure customer satisfaction. Provide guidance and support to Lewisville CSR's. Assist upper-management in delegating routine office work. Essential Duties and Responsibilities: Maintain an accurate account of incoming telephone calls. Operate computer terminal (JDE, Right Fax and/or other applicable programs as designated by specific job responsibilities) to order parts, enter service history and provide shipping/receiving dates. Process credit card, check and in-warranty orders. Track packages/shipments through carrier. Provide detailed explanation of company policy and procedures in respect to warranty. Investigate and respond to customer order/billing inquiries and process credits if necessary. Take, investigate and solve customer complaints. Interface with dealers to solve customer problems. Provide non-warranty sales and/or service referrals for product, authorized service dealers or distributors. Mail/fax/email sales literature and service information to customers. Provide follow-up with customer, retail store, distributors and/or dealer as necessary. RightFax acknowledgement of credits and invoices. Mail rejections of RightFax. Skills/Experience Requirements: Customer Service Experience Exceptional telephone communication and problem solving skills. Basic computer skills, including data entry, Excel, Word, Power Point and Lotus Notes. Must be capable of handling advanced customer complaints in a satisfactory manner. Education Requirements: High School Diploma or Equivalent.

Responsive recruiter Replies within 24 hours Join Our Team R.K. Tongue Co., Inc. is an expertise and service-driven insurance agency and brokerage based in Baltimore, Maryland. Founded in 1911 to serve the insurance needs of association members, we have maintained and enhanced our competency in the association realm while growing to be recognized as a leader in the Mid-Atlantic specializing in working with healthcare providers, professionals of all types, Federal, State and Municipal employees, small and mid-size business, as well as the general public. We draw from a uniquely broad range of knowledge and talent to provide comprehensive property & casualty and life & health insurance solutions from an array of highly respected insurance companies. We are seeking a qualified professional for the role of Customer Service Representative located at brand new White Marsh Office. Responsibilities: Quality servicing of clients Assist clients with policy questions and issues Obtain missing/additional information from clients for renewal insurance applications Process new business policies, endorsements, renewals, and cancellations using various insurance company web portals and internal agency management system Assist clients with billing and payment issues Handle, process, and follow-up on claims Create certificates of insurance Educate and recommend available protection to complement new and existing policies Develop strong customer relationships Other duties as assigned Requirements: Excellent communication skills, particularly the ability to listen, understand, and explain insurance information to policyholders and others Good interpersonal skills for responding to inquiries with an excellent telephone manner Good organization and decision-making skills Valid MD Property/Casualty and Life/Health Insurance license, Excellent computer and math skills As a Customer Service Representative, you will receive: Competitive compensation Company sponsored Group Health, Dental, Vision, STD & Term Life Insurance Health Savings Account Flexible Spending Account (Medical and Dependent Care) Paid Time Off Company sponsored 401K Retirement Plan with match Tuition reimbursement Ongoing training and support Professional growth opportunities Compensation: $18.00 - $24.00 per hour An independent insurance agency since 1911. We deliver financial independence by fostering trusting relationships with our customers, partners, and employees. The firm. Named after its founder Raymond K. Tongue, Baltimore-based R. K. Tongue Co., Inc. has continuously operated as an independent insurance agency since 1911. Today, the agency remains independent and privately held. Our divisions. R. K. Tongue is organized into practice groups to meet the unique needs of our varied clientele and deliver niche expertise. Our practice groups are Professional & Commercial Markets, Group Benefits, Personal Lines, and Worksite/Voluntary Benefits Marketing. Each division is independent and geared specifically toward effectively serving its unique clientele, but these groups will often partner to deliver multi-product expertise to clients that benefit from a “one stop shop” approach for every insurance and benefits need. We love a challenge and all RKT practice groups relish an opportunity to help our clientele with “odd shapes and sizes” coverages.

K-Designers - Call Center Agent / Inside Sales (Full-Time Call Center) Evening shift -11:00 AM - 8:00 PM Hourly + Performance Bonuses Great Day Improvements is a collection of some of the best home improvement companies in the nation, and we are seeking a Call Center Agent to join our inside sales and customer experience team. In this role, you will manage inbound and outbound calls from customers across the U.S., supporting our portfolio of home improvement products and brands. We are looking for a customer-focused, driven individual who thrives in a fast-paced, performance-oriented environment and is capable of achieving both sales and service goals. This position is ideal for someone with proven call center experience who is eager to develop their skills and make a meaningful contribution to a collaborative team. What We Offer * Competitive base pay + performance-based incentives. * Comprehensive paid training to build product and sales expertise. * Opportunities for career growth within the Great Day Improvements family of brands. * A supportive, collaborative work culture that values customer experience and performance. Schedule / Shifts Available (EST): * Monday - Friday: * 8:00 AM - 4:30 PM * 10:00 AM - 6:30 PM * 11:00 AM - 8:00 PM * 2:30 PM - 11:00 PM * * Rotating Saturday Schedule: * 8:00 AM - 4:30 PM * 10:00 AM - 6:30 PM * 12:30 PM - 9:00 PM * Pay Rate - $17.00 per hour Location: Bedford Heights, OH (On-site at Universal Windows Direct office) Responsibilities * Handle inbound and outbound customer calls, providing product information, scheduling consultations, and ensuring a positive experience. * Promote any and all of our products and services, identifying opportunities for upselling and cross-selling where appropriate. * Achieve individual sales and customer experience performance targets, contributing to overall team success. * Accurately update and maintain customer records within our CRM platforms to ensure timely follow-up and documentation. * Assist with customer concerns, using effective problem-solving techniques and escalating when necessary. * Collaborate with internal teams to coordinate scheduling and ensure smooth service delivery across multiple product lines. * Develop product knowledge across all of our brand offerings to confidently answer questions and provide tailored recommendations. * Work flexible shifts, including evenings and weekends, based on business needs. Qualifications * 1-2 years of call center or customer service experience, preferably in the home improvement or related industry. * Basic to intermediate proficiency with CRM systems (experience with i360 Lightning is a plus). * Strong verbal and written communication skills, with the ability to quickly build rapport and deliver solutions. * Comfortable working toward sales goals in a performance-driven environment. * Good organizational skills, with the ability to multi-task and manage time effectively. * Dependable and punctual, with a strong commitment to delivering an excellent customer experience. Seeking people with in Home Improvement Call Center - Inside Sales - Home Services -Rehash / Confirmation Specialist - Telemarketing Home Improvement - Customer Care - Dispatch / Scheduling - Outbound Sales Remodeling - Appointment Setter Home Services -Call Center Agent - Customer Service Representative - Customer Care Specialist - Customer Experience Agent - Inside Sales Representative - Inside Sales Agent - Telemarketer / Telemarketing - Phone Sales Representative - Outbound Sales Agent - Inbound Sales Agent - Appointment Setter - Lead Qualifier - Sales Support Specialist - Dispatcher - Confirmer - Rehash Specialist GDI is an Equal Employment Opportunity Employer #INDGDICCA

Our company culture is built upon YKK's philosophy called the CYCLE OF GOODNESS™. We believe that providing value and being fair to our customers and our employees is what makes us a successful company in return. Guided by our core values and fundamental behaviors, we strive to foster a caring company, committed employees and challenging work that benefits our employees, customers, and communities. We offer competitive compensation packages, training and advancement opportunities. YKK AP America provides employees with a comprehensive benefits package designed to provide the security they need to enjoy life at home and at work. By providing a high level of benefit coverage at a reasonable cost to the employee, we hope to foster a long and productive employment relationship. Position Summary The purpose of this position is to interact with internal and external customers to provide information in response to inquiries about accounts, orders, products, and services. Essential Functions and Key Responsibilities Communicates with customers by phone or in person and receive orders. Performs order entry by keying purchase information into the computer program. Handles and resolves customer complaints and billing issues. Acts as liaison between customers, sales group, and manufacturing facility. Assists customers with the pricing of standard materials. May solicit sales of new or additional products. Other duties may be assigned. Qualifications and Skill Requirements High school diploma or general education degree (GED) plus 2 years of customer service experience, preferably in the glazing industry. Be vigilant about safety. Quality - conscious, oriented to excellence. At YKK AP America Inc., base pay is only part of our total compensation package and is determined within a range. The base pay range for this role is between $33,289 - $56,590 and will depend on your skills, qualifications, and experience. Recruiter Contact: ASHLEY LITTLE ********************** YKK AP America Inc. is an Equal Opportunity Employer committed to an inclusive workforce. YKK AP America Inc. will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. YKK AP America Inc. participates in the E-Verify program as required by law. Learn more about the E-Verify program (Opens in a new window). YKK AP America Inc. is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can follow the process outlined below when applying for a position: Provide your name and contact information to YKK AP America Inc.'s Accommodations team at accommodationrequest@ykkap.com. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis in compliance with federal and state law. Employment with YKK AP America Inc. is conditioned upon successfully completing a criminal background check, and a negative drug test for the presence of illegal drugs post-offer, consistent with state and federal law. For candidates applying for positions in the state of California YKK AP America Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act, San Diego County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and any other state of federal law as required. You do not need to disclose your criminal history or participate in a criminal background check until a conditional job offer is made to you. After making a conditional offer and running a criminal background check, if YKK AP America Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Notice on Recruitment Fraud At YKK AP America Inc., we do not ask for personal financial information during telephone, in-person or video interviews nor do we charge job seekers fees as part of the recruitment process. YKK AP America Inc.'s recruiting correspondence will be sent by a recruiting representative with @ykkap.com email address and not @gmail.com, @yahoo.com, @hotmail.com or any other email domain service. If you have concerns related to this issue, consider the following actions: 1) Place a freeze on your credit reports: ************************************************************** 2) file a complaint with the U.S. Federal Trade Commission: *************************************** and/or 3) file a report with your local law enforcement agency immediately.

Our company culture is built upon YKK's philosophy called the CYCLE OF GOODNESS. We believe that providing value and being fair to our customers and our employees is what makes us a successful company in return. Guided by our core values and fundamental behaviors, we strive to foster a caring company, committed employees and challenging work that benefits our employees, customers, and communities. We offer competitive compensation packages, training and advancement opportunities. YKK AP America provides employees with a comprehensive benefits package designed to provide the security they need to enjoy life at home and at work. By providing a high level of benefit coverage at a reasonable cost to the employee, we hope to foster a long and productive employment relationship. Position Summary The purpose of this position is to interact with internal and external customers to provide information in response to inquiries about accounts, orders, products, and services. Essential Functions and Key Responsibilities * Communicates with customers by phone or in person and receive orders. * Performs order entry by keying purchase information into the computer program. * Handles and resolves customer complaints and billing issues. * Acts as liaison between customers, sales group, and manufacturing facility. * Assists customers with the pricing of standard materials. * May solicit sales of new or additional products. * Other duties may be assigned. Qualifications and Skill Requirements * High school diploma or general education degree (GED) plus 2 years of customer service experience, preferably in the glazing industry. * Be vigilant about safety. * Quality - conscious, oriented to excellence. At YKK AP America Inc., base pay is only part of our total compensation package and is determined within a range. The base pay range for this role is between $33,289 - $56,590 and will depend on your skills, qualifications, and experience. Recruiter Contact: ASHLEY LITTLE ********************** YKK AP America Inc. is an Equal Opportunity Employer committed to an inclusive workforce. YKK AP America Inc. will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. YKK AP America Inc. participates in the E-Verify program as required by law. Learn more about the E-Verify program (Opens in a new window). YKK AP America Inc. is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can follow the process outlined below when applying for a position: Provide your name and contact information to YKK AP America Inc.'s Accommodations team at accommodationrequest@ykkap.com. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis in compliance with federal and state law. Employment with YKK AP America Inc. is conditioned upon successfully completing a criminal background check, and a negative drug test for the presence of illegal drugs post-offer, consistent with state and federal law. For candidates applying for positions in the state of California YKK AP America Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act, San Diego County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and any other state of federal law as required. You do not need to disclose your criminal history or participate in a criminal background check until a conditional job offer is made to you. After making a conditional offer and running a criminal background check, if YKK AP America Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Notice on Recruitment Fraud At YKK AP America Inc., we do not ask for personal financial information during telephone, in-person or video interviews nor do we charge job seekers fees as part of the recruitment process. YKK AP America Inc.'s recruiting correspondence will be sent by a recruiting representative with @ykkap.com email address and not @gmail.com, @yahoo.com, @hotmail.com or any other email domain service. If you have concerns related to this issue, consider the following actions: 1) Place a freeze on your credit reports: ************************************************************** 2) file a complaint with the U.S. Federal Trade Commission: *************************************** and/or 3) file a report with your local law enforcement agency immediately. Nearest Major Market: Baltimore

Call Center Representative - On-site Logan A/C & Heat Services 57 reviews Dayton, OH 45414 Starting at $17 an hour - Full-time Logan A/C & Heat Services in Dayton, OH is looking to hire a full-time Call Center Representative to provide fast, friendly service to our customers. Do you enjoy helping others? Are you looking for work-life balance and a supportive growth-oriented environment? The Customer Service Representative provides excellent customer service by answering phones, scheduling services, assisting, and directing customers to ensure a positive experience. Essential Duties and Responsibilities: Answer incoming calls for all markets Schedule service calls efficiently and profitably Make outbound calls to schedule maintenance for customers Maintain customer records by updating account information Respond promptly to customer inquiries Follow up on unscheduled service leads Communicate with customers through email, text, and/or phone Maintain professionalism, courtesy, and empathy with customers, establishing a positive rapport Resolve product or service problems by clarifying complaints, determining the cause, and providing the best solution, with follow-up to ensure resolution Work and communicate professionally with peers, other departments, and markets Meet call metrics, maintenance plan goals, and evaluation expectations Ability to work a rotating schedule, including evenings, weekends, and holidays Perform additional duties as assigned Competencies: Active Listening: Focuses on understanding customers and asking appropriate questions Communication: Timely and appropriate responses, demonstrating a quick grasp of information Composure: Remains poised under pressure and does not become defensive Courtesy: Demonstrates politeness and respect in interactions with others Patience: Tolerant and thorough, ensuring customer concerns are fully addressed before acting Experience and Requirements: Bachelor's Degree or Associate's Degree with 1-3 years of related experience 1-3 years of experience in customer service Experience with customer database systems Proficiency in Microsoft Word, Excel, and Outlook Strong written and oral communication skills Ability to adapt to changes in a fast-paced work environment QUALIFICATIONS Strong verbal and written communication Ability to work independently and with a team Excellent organizational skills Strong problem-solving skills Computer skills Experience talking over the phone 1-3 years customer service experience Ability to pass a background check Valid driver's license WORK SCHEDULE 9:00 AM-5:30 PM Monday-Thursday & 8:30 AM-5:00 PM on Friday. This position also has a requirement for holidays and Saturdays, working at least one holiday a year and one Saturday a month with holiday and Saturday hours being 7:30 AM-12:00 PM. Benefits: Eligibility for benefits begins after a 90-day probationary period. We offer a comprehensive benefits package, including: Medical, Dental, and Vision Insurance Health Savings Account (HSA) Short and Long-Term Disability Insurance Life Insurance Paid Vacation, Sick Time, and Holiday Pay 401(k) Plan and Profit Sharing (eligible after 1 year of employment) Our PARTE Values: P - People First - We believe every person matters. We lead with respect, compassion, and care- for our team, our customers, and our communities- because people are the heart of everything we do. A - Agile - We are responsive and embrace change with courage and creativity, with speed, purpose, flexibility, and forward thinking; we turn challenges into opportunities. R - Radical Ownership - We rise to every challenge by taking full responsibility for our actions, decisions, and outcomes. We don't just point to problems-we become the solution. T - Teamwork - We lift each other up and win as one. Through trust, collaboration and open communication, we achieve more- delivering the best for our customers, our company and each other. E - Excellence - Good enough is never enough. We strive for greatness in everything we do, fueled by passion and a commitment to exceed expectations every step of the way. To perform this job successfully, an individual must be able to meet the essential duties and requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Logan Services Inc. offers Equal Employment Opportunities to all applicants.

ESSENTIALS OF THE JOB Maintain and cultivate positive customer relationships Handle all inquiries/contacts in a professional manner Provide price and availability on any standard or specialty items directly to customers Work directly with manufacturers to schedule and expedite purchase orders Maintain stock material and replenish parts when necessary Work directly with sales representatives to resolve issues or complaints from customers Take and solicit orders from customers over the phone and via e-mail Process orders via order entry system, from stock or by directly sourcing from suppliers Expedite orders and maintain contact with customers and suppliers Resolve any order problems related to delivery or paperwork issues directly with customers and suppliers Follow up on orders to assure critical deliveries Work in concert with the outside sales team; funnel leads/opportunities to the sales team Resolve product issues or determine product needs over the phone or via e-mail Follow all safety procedures, guidelines, and SOPs NON-ESSENTIAL FUNCTIONS OF THE JOB Education Requirements:High school diploma, GED, or equivalent reading and writing skills. Experience Requirements:Two to three years' experience in materials management or equivalent education/experience. Other Essential Knowledge:Driver's license. Good judgment about people; customer service oriented; ability to deal with vendors. Able to utilize PC and office application software; knowledge of automated shipping and inventory systems. Contacts: Internal: Daily contact with professional and management staff of other departments throughout the organization. Daily contact with Supervisor. External: Daily contact with vendors and freight carriers to meet routine delivery and receipt schedules. Direct Work of Others:None. Decision Making:Use experience and judgment to identify and resolve issues relating to daily operations as well as assisting other departments in resolving problems. Routinely works on special projects of moderate complexity where judgment is required in resolving problems and making recommendations. Challenges:Must be responsive to numerous and sometimes conflicting customer requirements in a timely fashion while maintaining a positive customer service attitude. The ability to effectively prioritize daily workloads and special projects is key. Must maintain operations to meet all regulatory requirements. Working Conditions: Physical Demands: 90-95% of time is spent in an office environment using a computer to track and analyze inventory transactions or in file maintenance. The remainder of time is spent standing, kneeling, climbing, lifting, pulling, and moving materials weighing up to 20 pounds and walking up to 300 yards. Stressors: Variable, depending upon deliveries at other locations, volume of work, interruptions, and occasional emergency shipments, deliveries, and receipts.

We are currently looking for a Customer Service Rep / Inside Sales Support for 1st Shift, Monday - Friday, 7:30 am to 4:30 pm, to join our VALUES-based organization. In this role you will focus on: Responsibilities: * Receive incoming calls related to sales inquiries for new and established customers; provide simple pricing and availability, as well as information about our products and distribution services * Respond to customer inquiries promptly by clarifying desired information; researching, locating, and providing desired information; and providing excellent customer service * Resolve product or service problems by clarifying the customer's complaint and/or issues; determining the cause of the problem; researching and exploring answers and alternative solutions; expediting correction or adjustment; following up to ensure resolution; escalating unresolved problems * Maintain detailed records of interactions with the customers in an orderly manner * Posting Orders * Print Pick and Pack * Invoicing * Other duties, as assigned and requested by supervisor Qualifications: * Minimum of 1-2 years of customer service experience * Prior wholesale lumber product experience, a bonus * Must be computer literate, and proficient in Microsoft Outlook, Word, and Excel Specialty Building Products is the leading distributor of specialty building products in North America. SBP operates under the brands U.S. LUMBER, Alexandria Moulding, REEB Millwork, DW Distribution, Millwork Sales and Amerhart. We serve 45 states in the U.S. and 8 provinces in Canada from over 40 locations. Here at SBP we are a people first organization, our team is built upon strong culture and standards for success. We value your perspective and want to learn more about you with a commitment to laying the foundation for you to build a successful career with us. Join us and EVOLVE your future at Specialty Building Products! Being a part of SBP you will be eligible for many benefits. Full-Time benefits would include: * Medical, Dental, Vision given on the 1st of the month following 30 days of employment * Company-Paid Life Insurance & Disability * 401(k) with Company Match * Company-Paid Time Off * Paid Holidays & Floating Holidays * PLUS ADDITIONAL PERKS! Serving our communities: We are also committed to our core value of "using our influence to have a uniquely positive impact" on the people that we touch. Through our initiatives we encourage and incentivize our employees to aid fellow employees in need and to better serve our communities and the people we directly influence. We are proud to have the best team in our industry. We have experienced a tremendous amount of growth as a company. This growth has served not only our customer base but has also provided significant opportunities for advancement amongst our employees. Specialty Building Products is an equal opportunity employer. It is our policy of Specialty Building Products not to discriminate in hiring and employment on the basis of race, color, religion, national origin, sex, disability, age, military status, genetic information, or other protected class status in accordance with all applicable federal, state, and local laws.

We are looking for an efficient and skilled Customer Service Representative. Your role is to provide customer support to the clients, respond to their queries and resolve them as soon as possible so as to maintain healthy relations with the customers. You will be in direct contact with the clients so you should have clear knowledge about products and their functions, company's policies and procedures. Pleasant personality and good communication skills are the key requirements. If you consider yourself competent enough to provide the best customer service to our clients then do apply! Responsibilities Handle customer complaints actively and resolve them on time. Provide all the information that customer requires. Take orders and calculate the charges. Keep track of customer information and their issues. Generate sales leads. Open customer's account by gathering all the required information. Explain all the details to the customer. Review customer accounts for any changes. Maintain healthy relationship with the customers. Ensure the quality of services is maintained. Handle change in policies of the company and explain them to the customer. Requirements Bachelor's degree in any discipline. 2 years of sales or customer service experience. Should be able to provide results under pressure. Excellent communication and interpersonal skills. Good problem solving skills.

Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 144,000 product offerings, 112 locations in North America, and a state-of-the-art field force that passionately serves over 110,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry. Since 1968, Richelieu has understood the significance and impact of a strong set of Core Values. Richelieu stands behind these Five Core Values that serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership. These values are what allow us to achieve Our Mission: to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces. Our Opportunity We are currently seeking an Customer Service Representative to join our team of professionals. Being a member of the Richelieu team means that you are part of something bigger than just yourself. As a growing and winning international organization that places emphasis on its people and culture, its career development opportunities, and the realization that healthy living is in part achieved by the proper balance of work and home, we are excited to be a company that our employees are passionate about! More can be found out about us at Richelieu.com as well as Richelieu YouTube. Key Responsibilities As a critical and meaningful role within the Richelieu organization, the Customer Service Representative is primarily responsible for providing customer service support to the company by obtaining, analyzing, and verifying the accuracy of order information in a timely manner. This person will specialize in supporting our vast closet solutions. This position is also responsible for ensuring that excellent standards of service and high levels of customer satisfaction are maintained. The Customer Service Representative will report directly to the Branch Manager. * Answer phone calls from customers placing orders as well as provide sales quotes * Work closely alongside outside sales representatives with customer orders and quotes * Assist walk-in customers in the showroom with questions and order placement * Solicit new or complimentary sales for customers via phone as well as face-to-face in the showroom * Research product solutions for customers to solve field-project issues * Hours of operation are Monday to Friday, day shift only. Flexibility to work extended hours as needed. * This position may require lifting/pushing/carrying items up to or more than 50 pounds, working around fumes, airborne particles, or toxic chemicals What We Are Looking For * Related experience in a similar position * Knowledge of closet design, closet components, or building materials experience a plus * Developed customer service, problem-solving, and project management skills * Team-oriented, shows initiative * Strong sense of drive and creativity * Proficient with Word and Excel * AS400 experience preferred but not mandatory * High School graduate, some college courses preferred * Proficiency with Microsoft Office applications; must be able to effectively use Excel, Word, Outlook for daily responsibilities and tasks Compensation and Benefits * Competitive market-based hourly pay rate * Group insurance program (medical, dental, vision, life, disability, etc. * Employee Stock Purchase Plan with employer matching * 401(K) with employer matching * Paid vacation and holidays