Customer Service Representative jobs at Bowen Engineering - 78 jobs
Bilingual Sales Representative
Signature Solutions 4.8
Oxon Hill, MD jobs
Signature Solutions' goal for our clients is simple: to develop new business and help them expand into new markets. Our Bilingual Sales Representative team is the pinnacle of influencing the brand experience, which is how we generate new business for our clients. We are currently seeking a forward-thinking, people-oriented individual to join our team as a Bilingual Sales Representative.
*Responsibilities of the Bilingual Sales Representative Include:*
* Conduct in-person customer engagement efforts to ensure customers are being viewed, heard, and supported with personalized service and clear product solutions
* Close and execute sales orders for residential customers on assigned client campaigns
* Help prepare and organize customerservice and sales materials for daily field use
* Support scheduling, lead tracking, and follow-up communications with prospective customers
* Maintain open lines of communication with leadership and management
* Communicate directly with customers on products and services offered by our clients, expanding on the advantages and closing sales opportunities
* Contribute any thoughts and ideas during daily team meetings on how to improve processes and interactions with client consumers
*Requirements of the Bilingual Sales Representative:*
* A background in CustomerService, Client Relations, Sales, CustomerService, or Communications
* A High School diploma or equivalent
* An outgoing, energetic, and determined demeanor when interacting with others
* An undeniable drive for success and professional advancement in a lucrative industry
* Must have a student mentality to receive continued training and development
* Must be a self-starter and be driven to succeed
* Must be people-oriented and have a genuinely positive attitude
*Perks of the Bilingual Sales Representative Position:*
* An opportunity for professional and personal development
* Unlimited growth opportunities
* Training and mentorship are provided every step of the way
* Networking opportunities with our company VP and top leadership
* Team dinners, activities, and a positive work environment overall
This is a full-time, commission-based position with an on-target earnings range of $42,000-$62,000 annually.
$42k-62k yearly 1d ago
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Bilingual Sales Representative
Signature Solutions 4.8
Derwood, MD jobs
Signature Solutions' goal for our clients is simple: to develop new business and help them expand into new markets. Our Bilingual Sales Representative team is the pinnacle of influencing the brand experience, which is how we generate new business for our clients. We are currently seeking a forward-thinking, people-oriented individual to join our team as a Bilingual Sales Representative.
*Responsibilities of the Bilingual Sales Representative Include:*
* Conduct in-person customer engagement efforts to ensure customers are being viewed, heard, and supported with personalized service and clear product solutions
* Close and execute sales orders for residential customers on assigned client campaigns
* Help prepare and organize customerservice and sales materials for daily field use
* Support scheduling, lead tracking, and follow-up communications with prospective customers
* Maintain open lines of communication with leadership and management
* Communicate directly with customers on products and services offered by our clients, expanding on the advantages and closing sales opportunities
* Contribute any thoughts and ideas during daily team meetings on how to improve processes and interactions with client consumers
*Requirements of the Bilingual Sales Representative:*
* A background in CustomerService, Client Relations, Sales, CustomerService, or Communications
* A High School diploma or equivalent
* An outgoing, energetic, and determined demeanor when interacting with others
* An undeniable drive for success and professional advancement in a lucrative industry
* Must have a student mentality to receive continued training and development
* Must be a self-starter and be driven to succeed
* Must be people-oriented and have a genuinely positive attitude
*Perks of the Bilingual Sales Representative Position:*
* An opportunity for professional and personal development
* Unlimited growth opportunities
* Training and mentorship are provided every step of the way
* Networking opportunities with our company VP and top leadership
* Team dinners, activities, and a positive work environment overall
This is a full-time, commission-based position with an on-target earnings range of $42,000-$62,000 annually.
$42k-62k yearly 3d ago
Customer Relations Specialist
One Hour Air Conditioning and Heating 4.4
Berlin, MD jobs
Benefits: * 401(k) * 401(k) matching * Bonus based on performance * Dental insurance * Health insurance * Paid time off * Training & development Do you have what it takes to work for the BEST? One Hour Heating and Air Conditioning and Benjamin Franklin Plumbing is looking for a rockstar Customer Care Specialist who will be working in a fast-paced, high-volume environment while ensuring that the first interaction a customer has with our company is of the highest standard in terms of service quality. Come and Grow with us!
Responsibilities:
* Ensure all calls are answered promptly
* Internal Team Member Support
* Maintain an above-average call conversion ratio on all incoming calls and motivate
* Build sustainable relationships and engage customers by taking the extra mile
* Maintain accurate reporting of aborted calls, canceled appointments, call goals, lead goals, etc.
* Respond to customer inquiries regarding company schedule, requested lead times, equipment service, service invoicing and general inquires
* Maintain customer database, ensuring complete, accurate and updated entry of information
* Effectively manage conflict resolution with customers, through clear communication, addressing all concerns, questions, or problems expediently
* Perform administrative duties to assist with the overall efficiency of the operation at management's request
Qualifications:
* Outgoing, confident and friendly personality
* Always on time attitude
* Knowledgeable in Microsoft suite, Google docs and basic computer skills.
* The willingness to learn and grow with the company Exceptional attention to detail and organizational capabilities
* Strong time management skills and ability to prioritize tasks
* Excellent communication and interpersonal skills
* We believe our greatest assets are our employees!
Benefits:
* Great compensation that grows as you grow
* Health Insurance
* IRA with employer matching
* PTO
* Unlimited bonus incentives!
Join the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first:
* Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.
* Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it!
* Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
So, if you have a great attitude and a strong work ethic and are someone who takes pride in the work you do, then we want to hear from you!
$39k-60k yearly est. 28d ago
Customer Relations Specialist
One Hour Air Conditioning & Heating 4.4
Berlin, MD jobs
Benefits:
401(k)
401(k) matching
Bonus based on performance
Dental insurance
Health insurance
Paid time off
Training & development
Do you have what it takes to work for the BEST?
One Hour Heating and Air Conditioning and Benjamin Franklin Plumbing is looking for a rockstar Customer Care Specialist who will be working in a fast-paced, high-volume environment while ensuring that the first interaction a customer has with our company is of the highest standard in terms of service quality. Come and Grow with us!
Responsibilities:
Ensure all calls are answered promptly
Internal Team Member Support
Maintain an above-average call conversion ratio on all incoming calls and motivate
Build sustainable relationships and engage customers by taking the extra mile
Maintain accurate reporting of aborted calls, canceled appointments, call goals, lead goals, etc.
Respond to customer inquiries regarding company schedule, requested lead times, equipment service, service invoicing and general inquires
Maintain customer database, ensuring complete, accurate and updated entry of information
Effectively manage conflict resolution with customers, through clear communication, addressing all concerns, questions, or problems expediently
Perform administrative duties to assist with the overall efficiency of the operation at management's request
Qualifications:
Outgoing, confident and friendly personality
Always on time attitude
Knowledgeable in Microsoft suite, Google docs and basic computer skills.
The willingness to learn and grow with the company Exceptional attention to detail and organizational capabilities
Strong time management skills and ability to prioritize tasks
Excellent communication and interpersonal skills
We believe our greatest assets are our employees!
Benefits:
Great compensation that grows as you grow
Health Insurance
IRA with employer matching
PTO
Unlimited bonus incentives!
Join the One Hour Team! We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first:
Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.
Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it!
Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
So, if you have a great attitude and a strong work ethic and are someone who takes pride in the work you do, then we want to hear from you!
Compensation: $20.00 - $25.00 per hour
Join the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first.
Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.
Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.
$20-25 hourly Auto-Apply 60d+ ago
PMG Customer Service Representative
R.K. Tongue Co 4.6
Maryland jobs
Responsive recruiter Replies within 24 hours Join Our Team R.K. Tongue Co., Inc. is an expertise and service-driven insurance agency and brokerage based in Baltimore, Maryland. Founded in 1911 to serve the insurance needs of association members, we have maintained and enhanced our competency in the association realm while growing to be recognized as a leader in the Mid-Atlantic specializing in working with healthcare providers, professionals of all types, Federal, State and Municipal employees, small and mid-size business, as well as the general public. We draw from a uniquely broad range of knowledge and talent to provide comprehensive property & casualty and life & health insurance solutions from an array of highly respected insurance companies.
We are seeking a qualified professional for the role of CustomerServiceRepresentative located at brand new White Marsh Office.
Responsibilities:
Quality servicing of clients
Assist clients with policy questions and issues
Obtain missing/additional information from clients for renewal insurance applications
Process new business policies, endorsements, renewals, and cancellations using various insurance company web portals and internal agency management system
Assist clients with billing and payment issues
Handle, process, and follow-up on claims
Create certificates of insurance
Educate and recommend available protection to complement new and existing policies
Develop strong customer relationships
Other duties as assigned
Requirements:
Excellent communication skills, particularly the ability to listen, understand, and explain insurance information to policyholders and others
Good interpersonal skills for responding to inquiries with an excellent telephone manner
Good organization and decision-making skills
Valid MD Property/Casualty and Life/Health Insurance license,
Excellent computer and math skills
As a CustomerServiceRepresentative, you will receive:
Competitive compensation
Company sponsored Group Health, Dental, Vision, STD & Term Life Insurance
Health Savings Account
Flexible Spending Account (Medical and Dependent Care)
Paid Time Off
Company sponsored 401K Retirement Plan with match
Tuition reimbursement
Ongoing training and support
Professional growth opportunities
Compensation: $18.00 - $24.00 per hour
An independent insurance agency since 1911. We deliver financial independence by fostering trusting relationships with our customers, partners, and employees. The firm. Named after its founder Raymond K. Tongue, Baltimore-based R. K. Tongue Co., Inc. has continuously operated as an independent insurance agency since 1911. Today, the agency remains independent and privately held. Our divisions. R. K. Tongue is organized into practice groups to meet the unique needs of our varied clientele and deliver niche expertise. Our practice groups are Professional & Commercial Markets, Group Benefits, Personal Lines, and Worksite/Voluntary Benefits Marketing. Each division is independent and geared specifically toward effectively serving its unique clientele, but these groups will often partner to deliver multi-product expertise to clients that benefit from a “one stop shop” approach for every insurance and benefits need.
We love a challenge and all RKT practice groups relish an opportunity to help our clientele with “odd shapes and sizes” coverages.
$18-24 hourly Auto-Apply 60d+ ago
Customer Service Representative
YKK AP America Inc. 4.3
Baltimore, MD jobs
Our company culture is built upon YKK's philosophy called the CYCLE OF GOODNESS™. We believe that providing value and being fair to our customers and our employees is what makes us a successful company in return. Guided by our core values and fundamental behaviors, we strive to foster a caring company, committed employees and challenging work that benefits our employees, customers, and communities. We offer competitive compensation packages, training and advancement opportunities. YKK AP America provides employees with a comprehensive benefits package designed to provide the security they need to enjoy life at home and at work. By providing a high level of benefit coverage at a reasonable cost to the employee, we hope to foster a long and productive employment relationship.
Position Summary
The purpose of this position is to interact with internal and external customers to provide information in response to inquiries about accounts, orders, products, and services.
Essential Functions and Key Responsibilities
Communicates with customers by phone or in person and receive orders.
Performs order entry by keying purchase information into the computer program.
Handles and resolves customer complaints and billing issues.
Acts as liaison between customers, sales group, and manufacturing facility.
Assists customers with the pricing of standard materials.
May solicit sales of new or additional products.
Other duties may be assigned.
Qualifications and Skill Requirements
High school diploma or general education degree (GED) plus 2 years of customerservice experience, preferably in the glazing industry.
Be vigilant about safety.
Quality - conscious, oriented to excellence.
At YKK AP America Inc., base pay is only part of our total compensation package and is determined within a range. The base pay range for this role is between $33,289 - $56,590 and will depend on your skills, qualifications, and experience.
Recruiter Contact:
ASHLEY LITTLE
**********************
YKK AP America Inc. is an Equal Opportunity Employer committed to an inclusive workforce. YKK AP America Inc. will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. YKK AP America Inc. participates in the E-Verify program as required by law. Learn more about the E-Verify program (Opens in a new window).
YKK AP America Inc. is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can follow the process outlined below when applying for a position: Provide your name and contact information to YKK AP America Inc.'s Accommodations team at accommodationrequest@ykkap.com. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis in compliance with federal and state law.
Employment with YKK AP America Inc. is conditioned upon successfully completing a criminal background check, and a negative drug test for the presence of illegal drugs post-offer, consistent with state and federal law.
For candidates applying for positions in the state of California
YKK AP America Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act, San Diego County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and any other state of federal law as required. You do not need to disclose your criminal history or participate in a criminal background check until a conditional job offer is made to you. After making a conditional offer and running a criminal background check, if YKK AP America Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
Notice on Recruitment Fraud
At YKK AP America Inc., we do not ask for personal financial information during telephone, in-person or video interviews nor do we charge job seekers fees as part of the recruitment process. YKK AP America Inc.'s recruiting correspondence will be sent by a recruiting representative with @ykkap.com email address and not @gmail.com, @yahoo.com, @hotmail.com or any other email domain service.
If you have concerns related to this issue, consider the following actions: 1) Place a freeze on your credit reports: ************************************************************** 2) file a complaint with the U.S. Federal Trade Commission: *************************************** and/or 3) file a report with your local law enforcement agency immediately.
$33.3k-56.6k yearly Easy Apply 34d ago
CUSTOMER SERVICE REPRESENTATIVE
Ykkap America Inc. 4.3
Elkridge, MD jobs
Our company culture is built upon YKK's philosophy called the CYCLE OF GOODNESS. We believe that providing value and being fair to our customers and our employees is what makes us a successful company in return. Guided by our core values and fundamental behaviors, we strive to foster a caring company, committed employees and challenging work that benefits our employees, customers, and communities. We offer competitive compensation packages, training and advancement opportunities. YKK AP America provides employees with a comprehensive benefits package designed to provide the security they need to enjoy life at home and at work. By providing a high level of benefit coverage at a reasonable cost to the employee, we hope to foster a long and productive employment relationship.
Position Summary
The purpose of this position is to interact with internal and external customers to provide information in response to inquiries about accounts, orders, products, and services.
Essential Functions and Key Responsibilities
* Communicates with customers by phone or in person and receive orders.
* Performs order entry by keying purchase information into the computer program.
* Handles and resolves customer complaints and billing issues.
* Acts as liaison between customers, sales group, and manufacturing facility.
* Assists customers with the pricing of standard materials.
* May solicit sales of new or additional products.
* Other duties may be assigned.
Qualifications and Skill Requirements
* High school diploma or general education degree (GED) plus 2 years of customerservice experience, preferably in the glazing industry.
* Be vigilant about safety.
* Quality - conscious, oriented to excellence.
At YKK AP America Inc., base pay is only part of our total compensation package and is determined within a range. The base pay range for this role is between $33,289 - $56,590 and will depend on your skills, qualifications, and experience.
Recruiter Contact:
ASHLEY LITTLE
**********************
YKK AP America Inc. is an Equal Opportunity Employer committed to an inclusive workforce. YKK AP America Inc. will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. YKK AP America Inc. participates in the E-Verify program as required by law. Learn more about the E-Verify program (Opens in a new window).
YKK AP America Inc. is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can follow the process outlined below when applying for a position: Provide your name and contact information to YKK AP America Inc.'s Accommodations team at accommodationrequest@ykkap.com. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis in compliance with federal and state law.
Employment with YKK AP America Inc. is conditioned upon successfully completing a criminal background check, and a negative drug test for the presence of illegal drugs post-offer, consistent with state and federal law.
For candidates applying for positions in the state of California
YKK AP America Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act, San Diego County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and any other state of federal law as required. You do not need to disclose your criminal history or participate in a criminal background check until a conditional job offer is made to you. After making a conditional offer and running a criminal background check, if YKK AP America Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
Notice on Recruitment Fraud
At YKK AP America Inc., we do not ask for personal financial information during telephone, in-person or video interviews nor do we charge job seekers fees as part of the recruitment process. YKK AP America Inc.'s recruiting correspondence will be sent by a recruiting representative with @ykkap.com email address and not @gmail.com, @yahoo.com, @hotmail.com or any other email domain service.
If you have concerns related to this issue, consider the following actions: 1) Place a freeze on your credit reports: ************************************************************** 2) file a complaint with the U.S. Federal Trade Commission: *************************************** and/or 3) file a report with your local law enforcement agency immediately.
Nearest Major Market: Baltimore
$33.3k-56.6k yearly Easy Apply 41d ago
CUSTOMER SERVICE REPRESENTATIVE
YKK AP America Inc. 4.3
Elkridge, MD jobs
Our company culture is built upon YKK's philosophy called the CYCLE OF GOODNESS. We believe that providing value and being fair to our customers and our employees is what makes us a successful company in return. Guided by our core values and fundamental behaviors, we strive to foster a caring company, committed employees and challenging work that benefits our employees, customers, and communities. We offer competitive compensation packages, training and advancement opportunities. YKK AP America provides employees with a comprehensive benefits package designed to provide the security they need to enjoy life at home and at work. By providing a high level of benefit coverage at a reasonable cost to the employee, we hope to foster a long and productive employment relationship.
**Position Summary**
The purpose of this position is to interact with internal and external customers to provide information in response to inquiries about accounts, orders, products, and services.
**Essential Functions and Key Responsibilities**
+ Communicates with customers by phone or in person and receive orders.
+ Performs order entry by keying purchase information into the computer program.
+ Handles and resolves customer complaints and billing issues.
+ Acts as liaison between customers, sales group, and manufacturing facility.
+ Assists customers with the pricing of standard materials.
+ May solicit sales of new or additional products.
+ Other duties may be assigned.
**Qualifications and Skill Requirements**
+ High school diploma or general education degree (GED) plus 2 years of customerservice experience, preferably in the glazing industry.
+ Be vigilant about safety.
+ Quality - conscious, oriented to excellence.
At YKK AP America Inc., base pay is only part of our total compensation package and is determined within a range. The base pay range for this role is between $33,289 - $56,590 and will depend on your skills, qualifications, and experience.
**Recruiter Contact:**
**ASHLEY LITTLE**
**********************
YKK AP America Inc. is an Equal Opportunity Employer committed to an inclusive workforce. YKK AP America Inc. will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. YKK AP America Inc. participates in the E-Verify program as required by law. Learn more about the E-Verify program (Opens in a new window) .
YKK AP America Inc. is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can follow the process outlined below when applying for a position: Provide your name and contact information to YKK AP America Inc.'s Accommodations team at accommodationrequest@ykkap.com (accommodationrequest@apple.com) . Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis in compliance with federal and state law.
Employment with YKK AP America Inc. is conditioned upon successfully completing a criminal background check, and a negative drug test for the presence of illegal drugs post-offer, consistent with state and federal law.
**For candidates applying for positions in the state of California**
YKK AP America Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act (*********************************************** , San Diego County Fair Chance Ordinance (***************************************************** , San Francisco Fair Chance Ordinance (****************************************************** , City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (************************** , and any other state of federal law as required. You do not need to disclose your criminal history or participate in a criminal background check until a conditional job offer is made to you. After making a conditional offer and running a criminal background check, if YKK AP America Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
**Notice on Recruitment Fraud**
At YKK AP America Inc., we do not ask for personal financial information during telephone, in-person or video interviews nor do we charge job seekers fees as part of the recruitment process. YKK AP America Inc.'s recruiting correspondence will be sent by a recruiting representative with @ykkap.com email address and not @gmail.com, @yahoo.com, @hotmail.com or any other email domain service.
If you have concerns related to this issue, consider the following actions: 1) Place a freeze on your credit reports: ************************************************************* ; 2) file a complaint with the U.S. Federal Trade Commission: ************************************** (**************************************** ; and/or 3) file a report with your local law enforcement agency immediately.
$33.3k-56.6k yearly Easy Apply 40d ago
Inside Sales, Customer Service Professional
Honest Abe Roofing 4.1
Indianapolis, IN jobs
Benefits: * Bonus based on performance * Company parties * Competitive salary * Free uniforms * Opportunity for advancement * Paid time off Inside CustomerService Pro - Make $18-21/hr + Bonus * Indianapolis Location - Full-Time Position* Are you the kind of person who can juggle multiple tasks while keeping customers happy? Do you take pride in being the go-to person who keeps everything running smoothly? At Honest Abe Roofing, we need an ambitious customerservice professional who can handle our busy call center, manage our sales pipeline, and keep our crews moving.
What You'll Be Doing:
* Own our customer pipeline from first call to final inspection
* Be the friendly voice answering calls and converting them into appointments
* Track every lead in our CRM with military precision
* Send welcome packets and follow-up materials to new customers
* Keep our sales team's calendars full and organized
* Handle all the paperwork: estimates, contracts, and project files
* Run and manage our follow-up campaigns (emails, texts, and mailers)
* Turn problems into solutions before they become headaches
Measures of Success:
* Track daily call volume and conversion rates
* Manage multiple projects at once without dropping the ball
* Keep pipeline data updated and accurate
* Hit weekly appointment-setting targets
* Maintain high customer satisfaction scores
What's In It For You:
* Solid starting pay: $18-21/hr based on experience
* Full benefits package: Medical, dental, and vision
* Regular hours: Monday-Friday, 8am-4pm
* Real growth potential in a company that's expanding
* Learn the roofing business from the ground up
* Join a team that treats you like family
What You Need to Bring:
* High school diploma (minimum)
* Previous customerservice experience (construction industry a plus)
* Previous inside sales experience handling inbound and outbound sales (Preferred)
* Sharp computer skills - especially Microsoft Office
* Experience with CRM systems is a big plus
* Rock-solid phone manner that puts customers at ease
* The drive to get things done right the first time
* A can-do attitude that doesn't quit when things get busy
Must-Have Traits:
* Detail-obsessed - nothing slips through the cracks
* Born organizer - you love creating order from chaos
* People person - you genuinely enjoy helping customers
* Problem solver - you find solutions without being asked
* Team player - you pitch in wherever needed
* High energy - you bring your A-game every day
Ready to Join the Team?
Email us your resume and cover letter. Include:
1. A short story about how you juggled multiple urgent tasks and kept everything moving
2. Your expected hourly rate
3. When you could start
Send to: ******************************
* Note: This is a busy office - email applications only, no phone calls please.*
$18-21 hourly Easy Apply 60d+ ago
Inside Sales, Customer Service Professional
Honest Abe Roofing 4.1
Indianapolis, IN jobs
Benefits:
Bonus based on performance
Company parties
Competitive salary
Free uniforms
Opportunity for advancement
Paid time off
Inside CustomerService Pro - Make $18-21/hr + Bonus*Indianapolis Location - Full-Time Position*
Are you the kind of person who can juggle multiple tasks while keeping customers happy? Do you take pride in being the go-to person who keeps everything running smoothly? At Honest Abe Roofing, we need an ambitious customerservice professional who can handle our busy call center, manage our sales pipeline, and keep our crews moving.
What You'll Be Doing:- Own our customer pipeline from first call to final inspection- Be the friendly voice answering calls and converting them into appointments- Track every lead in our CRM with military precision- Send welcome packets and follow-up materials to new customers- Keep our sales team's calendars full and organized- Handle all the paperwork: estimates, contracts, and project files- Run and manage our follow-up campaigns (emails, texts, and mailers)- Turn problems into solutions before they become headaches
Measures of Success:- Track daily call volume and conversion rates- Manage multiple projects at once without dropping the ball- Keep pipeline data updated and accurate- Hit weekly appointment-setting targets- Maintain high customer satisfaction scores
What's In It For You:- Solid starting pay: $18-21/hr based on experience- Full benefits package: Medical, dental, and vision- Regular hours: Monday-Friday, 8am-4pm- Real growth potential in a company that's expanding- Learn the roofing business from the ground up- Join a team that treats you like family
What You Need to Bring:- High school diploma (minimum)- Previous customerservice experience (construction industry a plus)- Previous inside sales experience handling inbound and outbound sales (Preferred)- Sharp computer skills - especially Microsoft Office- Experience with CRM systems is a big plus- Rock-solid phone manner that puts customers at ease- The drive to get things done right the first time- A can-do attitude that doesn't quit when things get busy
Must-Have Traits:- Detail-obsessed - nothing slips through the cracks- Born organizer - you love creating order from chaos- People person - you genuinely enjoy helping customers- Problem solver - you find solutions without being asked- Team player - you pitch in wherever needed- High energy - you bring your A-game every day
Ready to Join the Team?Email us your resume and cover letter. Include:1. A short story about how you juggled multiple urgent tasks and kept everything moving2. Your expected hourly rate3. When you could start
Send to: ******************************
*Note: This is a busy office - email applications only, no phone calls please.* Compensation: $14.00 - $17.00 per hour
Honest Abe Roofing has been installing, repairing, and maintaining residential roofs since 2005. It is our goal to bring a customerservice focus to the roofing industry. We are aware that we are providing a very important and necessary service to many homes, so we work incredibly hard to provide the best possible roofing at the most competitive pricing. All of our customers are very important to us, and we want to give them a perfect roof to protect their home and keep them comfortable.
Our Mission is to be the world's most professional and respected roofing company. We do this by creating a culture that supports our team members so they can provide superior customerservice. Join the world's most professional and respected roofing company!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Honest Abe Roofing Corporate.
$18-21 hourly Auto-Apply 60d+ ago
Customer Service Representative
Honest Abe Home Services 4.1
Owings Mills, MD jobs
Job Title: CustomerServiceRepresentative (CSR)
Type: Full-Time
Compensation: $20-$25/hour based on experience + benefits
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About Us
At Honest Abe Home Services, we take pride in delivering top-quality plumbing and HVAC services with honesty, professionalism, and a strong focus on customer satisfaction. We're a fast-growing company looking for a reliable and organized individual to join our team as an Administrative Assistant with CSR duties. If you thrive in a fast-paced environment, love helping people, and have great attention to detail, we want to meet you!
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Position Summary
This role includes light administrative support and customerservice responsibilities. You'll be the friendly voice our customers hear when they call and the organizational backbone supporting daily office operations. The ideal candidate is proactive, tech-savvy, and eager to be part of a collaborative team.
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Key Responsibilities
Administrative Support
· Assist with day-to-day office operations (filing, organizing, ordering supplies)
· Manage incoming and outgoing mail and packages
· Support billing, invoicing, and data entry tasks
· Help maintain documentation for technicians and compliance records
· Assist with HR or marketing tasks as needed (depending on skillset)
CustomerService (CSR Duties)
· Answer incoming calls and emails professionally and promptly
· Schedule appointments and dispatch service technicians
· Provide information about services and address customer inquiries
· Follow up with customers post-service to ensure satisfaction
· Maintain accurate customer records in our CRM system
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Requirements
· Previous experience in customerservice or administrative support (1+ year preferred)
· Experience in the home services industry (HVAC, plumbing, electrical, etc.) is a plus
· Strong verbal and written communication skills
· Comfortable using scheduling software, email, and CRM platforms
· Detail-oriented and highly organized
· Ability to multitask in a dynamic office environment
· Positive attitude and team-oriented mindset
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Benefits
· Competitive hourly wage or salary (based on experience)
· Paid holidays and vacation
· Health insurance options
· Opportunities for professional growth and advancement
· Supportive and friendly team environment
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Join Our Team!
We believe in building a team that grows with us. If you're dependable, organized, and enjoy helping people, we'd love to hear from you!
$20-25 hourly 60d+ ago
Customer Service Representative
Honest Abe Home Services 4.1
Owings Mills, MD jobs
Job Description
Job Title: CustomerServiceRepresentative (CSR)
Type: Full-Time
Compensation: $20-$25/hour based on experience + benefits
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About Us
At Honest Abe Home Services, we take pride in delivering top-quality plumbing and HVAC services with honesty, professionalism, and a strong focus on customer satisfaction. We're a fast-growing company looking for a reliable and organized individual to join our team as an Administrative Assistant with CSR duties. If you thrive in a fast-paced environment, love helping people, and have great attention to detail, we want to meet you!
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Position Summary
This role includes light administrative support and customerservice responsibilities. You'll be the friendly voice our customers hear when they call and the organizational backbone supporting daily office operations. The ideal candidate is proactive, tech-savvy, and eager to be part of a collaborative team.
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Key Responsibilities
Administrative Support
· Assist with day-to-day office operations (filing, organizing, ordering supplies)
· Manage incoming and outgoing mail and packages
· Support billing, invoicing, and data entry tasks
· Help maintain documentation for technicians and compliance records
· Assist with HR or marketing tasks as needed (depending on skillset)
CustomerService (CSR Duties)
· Answer incoming calls and emails professionally and promptly
· Schedule appointments and dispatch service technicians
· Provide information about services and address customer inquiries
· Follow up with customers post-service to ensure satisfaction
· Maintain accurate customer records in our CRM system
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Requirements
· Previous experience in customerservice or administrative support (1+ year preferred)
· Experience in the home services industry (HVAC, plumbing, electrical, etc.) is a plus
· Strong verbal and written communication skills
· Comfortable using scheduling software, email, and CRM platforms
· Detail-oriented and highly organized
· Ability to multitask in a dynamic office environment
· Positive attitude and team-oriented mindset
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Benefits
· Competitive hourly wage or salary (based on experience)
· Paid holidays and vacation
· Health insurance options
· Opportunities for professional growth and advancement
· Supportive and friendly team environment
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Join Our Team!
We believe in building a team that grows with us. If you're dependable, organized, and enjoy helping people, we'd love to hear from you!
$20-25 hourly 5d ago
Inside Customer Service Representative
Flow Control Group 4.1
Frederick, MD jobs
ESSENTIALS OF THE JOB Maintain and cultivate positive customer relationships Handle all inquiries/contacts in a professional manner Provide price and availability on any standard or specialty items directly to customers Work directly with manufacturers to schedule and expedite purchase orders
Maintain stock material and replenish parts when necessary
Work directly with sales representatives to resolve issues or complaints from customers
Take and solicit orders from customers over the phone and via e-mail
Process orders via order entry system, from stock or by directly sourcing from suppliers
Expedite orders and maintain contact with customers and suppliers
Resolve any order problems related to delivery or paperwork issues directly with customers and suppliers
Follow up on orders to assure critical deliveries
Work in concert with the outside sales team; funnel leads/opportunities to the sales team
Resolve product issues or determine product needs over the phone or via e-mail
Follow all safety procedures, guidelines, and SOPs
NON-ESSENTIAL FUNCTIONS OF THE JOB
Education Requirements:High school diploma, GED, or equivalent reading and writing skills.
Experience Requirements:Two to three years' experience in materials management or equivalent education/experience.
Other Essential Knowledge:Driver's license. Good judgment about people; customerservice oriented; ability to deal with vendors. Able to utilize PC and office application software; knowledge of automated shipping and inventory systems.
Contacts:
Internal: Daily contact with professional and management staff of other departments throughout the organization. Daily contact with Supervisor.
External: Daily contact with vendors and freight carriers to meet routine delivery and receipt schedules.
Direct Work of Others:None.
Decision Making:Use experience and judgment to identify and resolve issues relating to daily operations as well as assisting other departments in resolving problems. Routinely works on special projects of moderate complexity where judgment is required in resolving problems and making recommendations.
Challenges:Must be responsive to numerous and sometimes conflicting customer requirements in a timely fashion while maintaining a positive customerservice attitude. The ability to effectively prioritize daily workloads and special projects is key. Must maintain operations to meet all regulatory requirements.
Working Conditions:
Physical Demands: 90-95% of time is spent in an office environment using a computer to track and analyze inventory transactions or in file maintenance. The remainder of time is spent standing, kneeling, climbing, lifting, pulling, and moving materials weighing up to 20 pounds and walking up to 300 yards.
Stressors: Variable, depending upon deliveries at other locations, volume of work, interruptions, and occasional emergency shipments, deliveries, and receipts.
$28k-36k yearly est. 60d+ ago
Customer Service Rep
Specialty Building Products 3.6
La Porte, IN jobs
We are currently looking for a CustomerService Rep / Inside Sales Support for 1st Shift, Monday - Friday, 7:30 am to 4:30 pm, to join our VALUES-based organization. In this role you will focus on: Responsibilities: * Receive incoming calls related to sales inquiries for new and established customers; provide simple pricing and availability, as well as information about our products and distribution services
* Respond to customer inquiries promptly by clarifying desired information; researching, locating, and providing desired information; and providing excellent customerservice
* Resolve product or service problems by clarifying the customer's complaint and/or issues; determining the cause of the problem; researching and exploring answers and alternative solutions; expediting correction or adjustment; following up to ensure resolution; escalating unresolved problems
* Maintain detailed records of interactions with the customers in an orderly manner
* Posting Orders
* Print Pick and Pack
* Invoicing
* Other duties, as assigned and requested by supervisor
Qualifications:
* Minimum of 1-2 years of customerservice experience
* Prior wholesale lumber product experience, a bonus
* Must be computer literate, and proficient in Microsoft Outlook, Word, and Excel
Specialty Building Products is the leading distributor of specialty building products in North America. SBP operates under the brands U.S. LUMBER, Alexandria Moulding, REEB Millwork, DW Distribution, Millwork Sales and Amerhart. We serve 45 states in the U.S. and 8 provinces in Canada from over 40 locations. Here at SBP we are a people first organization, our team is built upon strong culture and standards for success. We value your perspective and want to learn more about you with a commitment to laying the foundation for you to build a successful career with us. Join us and EVOLVE your future at Specialty Building Products!
Being a part of SBP you will be eligible for many benefits. Full-Time benefits would include:
* Medical, Dental, Vision given on the 1st of the month following 30 days of employment
* Company-Paid Life Insurance & Disability
* 401(k) with Company Match
* Company-Paid Time Off
* Paid Holidays & Floating Holidays
* PLUS ADDITIONAL PERKS!
Serving our communities:
We are also committed to our core value of "using our influence to have a uniquely positive impact" on the people that we touch. Through our initiatives we encourage and incentivize our employees to aid fellow employees in need and to better serve our communities and the people we directly influence.
We are proud to have the best team in our industry. We have experienced a tremendous amount of growth as a company. This growth has served not only our customer base but has also provided significant opportunities for advancement amongst our employees.
Specialty Building Products is an equal opportunity employer. It is our policy of Specialty Building Products not to discriminate in hiring and employment on the basis of race, color, religion, national origin, sex, disability, age, military status, genetic information, or other protected class status in accordance with all applicable federal, state, and local laws.
$28k-36k yearly est. 58d ago
Customer Service Representative and Dispatcher
Aire Serv 4.2
Maryland jobs
With more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process!As a CustomerServiceRepresentative & Dispatcher, you are a key member of the team and represent Aire Serv on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers and employees.You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customerservice and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.Specific Responsibilities:
Receive incoming calls in professional and courteous manner
Scheduling appointments
Assigning daily work/calls to other team members
Perform marketing and sales functions to sell additional work and earn business
Complete work orders, return customer calls, and respond to customer complaints
Maintain office services by organizing office operations and procedures, preparing and reviewing purchase orders.
Perform other duties as needed which may include cross-training in related positions
Job Requirements:
Minimum two years admin experience
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
General computer knowledge, including Microsoft Office
Typing skills a plus
Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow up!
We believe in doing the job right. And part of the job is creating a company worth working for. So when you put on that Aire Serv uniform, you become part of a place that will take care of you the way our franchise owners take care of their own family and friends. Grounded in honesty, integrity, and no surprises. Excellent customerservice can't happen without happy, motivated, and committed employees. Which is where you come in. People like you make what the Aire Serv franchise owners do possible and creating a team that shares and exemplifies our values is as important as providing quality service for heating and cooling systems.
*All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Aire Serv franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
$28k-36k yearly est. Auto-Apply 60d+ ago
Commissioning Agent - Data Center
Olsson 4.7
Indianapolis, IN jobs
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company.
We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
Job Description
Olsson is offering an exciting opportunity to work directly with the world's leading technology companies in a high-impact commissioning role. As a key player in our team, you'll ensure that state-of-the-art facilities-like data centers and other large-scale infrastructure-operate at peak performance from day one.
In this role, you'll:
Oversee daily commissioning activities with precision and accountability
Conduct thorough pre-functional and functional testing to validate system integrity
Collaborate with clients and internal teams to drive successful project outcomes
Champion quality and reliability to help secure repeat business from satisfied partners
We're seeking professionals who bring deep commissioning experience and thrive in fast-paced, collaborative environments. Ideal candidates will be comfortable working with complex mechanical and electrical systems, and possess a proactive mindset, strong attention to detail, and a passion for excellence
Qualifications
You are passionate about:
Working collaboratively with others.
Having ownership in the work you do.
Using your talents to positively affect communities.
You bring to the team:
Strong communication skills
Ability to contribute and work well on a team
3+ years of experience in commissioning
Strong Knowledge base of Pre Functional and Functional Commissioning
Experience in Mechanical and Electrical systems
Ability to lead projects and self-starter to take on a variety of tasks to best serve the client and their project work
Ability to work with marketing and business development to gain new clients
Investigation and troubleshooting of problems to find solutions
Construction experience preferred
#LI-DD1
Additional Information
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
Receive a competitive 401(k) match
Be empowered to build your career with tailored development paths
Have the possibility for flexible work arrangements
Engage in work that has a positive impact on communities
Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice here.
$26k-35k yearly est. Auto-Apply 60d+ ago
Customer Service Representative and Dispatcher
Aire Serv 4.2
Valparaiso, IN jobs
Responsive recruiter Replies within 24 hours
With more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process!
As a CustomerServiceRepresentative & Dispatcher, you are a key member of the team and represent Aire Serv on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers and employees.
You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customerservice and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Specific Responsibilities:
Receive incoming calls in professional and courteous manner
Scheduling appointments
Assigning daily work/calls to other team members
Perform marketing and sales functions to sell additional work and earn business
Complete work orders, return customer calls, and respond to customer complaints
Maintain office services by organizing office operations and procedures, preparing and reviewing purchase orders.
Perform other duties as needed which may include cross-training in related positions
Job Requirements:
Minimum two years admin experience
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
General computer knowledge, including Microsoft Office
Typing skills a plus
Benefits: Benefits package varies by location
We are actively interviewing for this position - Apply today and our hiring manager will follow up!
We believe in doing the job right. And part of the job is creating a company worth working for. So when you put on that Aire Serv uniform, you become part of a place that will take care of you the way our franchise owners take care of their own family and friends. Grounded in honesty, integrity, and no surprises. Excellent customerservice can't happen without happy, motivated, and committed employees. Which is where you come in. People like you make what the Aire Serv franchise owners do possible and creating a team that shares and exemplifies our values is as important as providing quality service for heating and cooling systems.
*All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Aire Serv franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
$27k-35k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Structura-Inc. 4.0
Rockville, MD jobs
We are looking for an efficient and skilled CustomerServiceRepresentative. Your role is to provide customer support to the clients, respond to their queries and resolve them as soon as possible so as to maintain healthy relations with the customers. You will be in direct contact with the clients so you should have clear knowledge about products and their functions, company's policies and procedures. Pleasant personality and good communication skills are the key requirements.
If you consider yourself competent enough to provide the best customerservice to our clients then do apply!
Responsibilities
Handle customer complaints actively and resolve them on time.
Provide all the information that customer requires.
Take orders and calculate the charges.
Keep track of customer information and their issues.
Generate sales leads.
Open customer's account by gathering all the required information.
Explain all the details to the customer.
Review customer accounts for any changes.
Maintain healthy relationship with the customers.
Ensure the quality of services is maintained.
Handle change in policies of the company and explain them to the customer.
Requirements
Bachelor's degree in any discipline.
2 years of sales or customerservice experience.
Should be able to provide results under pressure.
Excellent communication and interpersonal skills.
Good problem solving skills.
$27k-36k yearly est. 60d+ ago
Customer Service Representative
Richelieu Hardware 4.3
Indianapolis, IN jobs
Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 144,000 product offerings, 112 locations in North America, and a state-of-the-art field force that passionately serves over 110,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.
Since 1968, Richelieu has understood the significance and impact of a strong set of Core Values. Richelieu stands behind these Five Core Values that serve as the guiding principles of everything we do:
Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.
These values are what allow us to achieve Our Mission:
to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.
Our Opportunity
We are currently seeking an CustomerServiceRepresentative to join our team of professionals.
Being a member of the Richelieu team means that you are part of something bigger than just yourself. As a growing and winning international organization that places emphasis on its people and culture, its career development opportunities, and the realization that healthy living is in part achieved by the proper balance of work and home, we are excited to be a company that our employees are passionate about! More can be found out about us at Richelieu.com as well as Richelieu YouTube.
Key Responsibilities
As a critical and meaningful role within the Richelieu organization, the CustomerServiceRepresentative is primarily responsible for providing customerservice support to the company by obtaining, analyzing, and verifying the accuracy of order information in a timely manner. This person will specialize in supporting our vast closet solutions. This position is also responsible for ensuring that excellent standards of service and high levels of customer satisfaction are maintained. The CustomerServiceRepresentative will report directly to the Branch Manager.
Answer phone calls from customers placing orders as well as provide sales quotes
Work closely alongside outside sales representatives with customer orders and quotes
Assist walk-in customers in the showroom with questions and order placement
Solicit new or complimentary sales for customers via phone as well as face-to-face in the showroom
Research product solutions for customers to solve field-project issues
Hours of operation are Monday to Friday, day shift only. Flexibility to work extended hours as needed.
This position may require lifting/pushing/carrying items up to or more than 50 pounds, working around fumes, airborne particles, or toxic chemicals
What We Are Looking For
Related experience in a similar position
Knowledge of closet design, closet components, or building materials experience a plus
Developed customerservice, problem-solving, and project management skills
Team-oriented, shows initiative
Strong sense of drive and creativity
Proficient with Word and Excel
AS400 experience preferred but not mandatory
High School graduate, some college courses preferred
Proficiency with Microsoft Office applications; must be able to effectively use Excel, Word, Outlook for daily responsibilities and tasks
Compensation and Benefits
Competitive market-based hourly pay rate
Group insurance program (medical, dental, vision, life, disability, etc.
Employee Stock Purchase Plan with employer matching
401(K) with employer matching
Paid vacation and holidays
$25k-32k yearly est. 15d ago
Inside Sales Representative
Richards Building Supply 3.8
Westfield, IN jobs
Job DescriptionAs a member of our inside sales team, you will be promoting and generating sales of building material supplies (roofing, siding, windows, etc) from our distribution center Westfield, IN while providing superior customerservice.
**Exterior Building Materials Knowledge Strongly Preferred.
**Inside sales experience and the ability to multi-task are desired.
**This is a customerservice focused position that involves a lot of data entry.
Position Summary:Cultivate “Raving Fan” customer experiences with a best in class image under general supervision reporting to the Branch Manager. The Inside Sales representative will work in a fast paced, high volume environment and is responsible for assisting customers through qualifying their product and/or service needs while ensuring fulfillment. Essential Functions:
Answers customer inquiries via phone and walk in business, concerning price, qualifying product needs and partnering with vendors for support.
Communicates with outside sales representatives on customer orders, requirements, problems or concerns and changes.
Initiates product transfers to other branches or direct to customers.
Generate, place and confirm purchase orders with suppliers.
Operates cash register. Enters sales data into the computer and researches information for customers using the computer system.
Accurately completes all required paperwork (e.g., coding, costing, pricing, daily cash summary, bank deposits, etc.) on a timely basis.
Receives payment for merchandise or services sold and enters sale into the computer. Responsible for payments received and adhering to all administrative and accounting related procedures.
Maintains current price documentation and product literature as it becomes available.
Keeps product knowledge current to evolving manufacturing supply.
Inside Sales Duties:
Develop meaningful customer relationships to encourage loyalty and grow sales in additional categories.
Follow up on cold and warm leads to further the sales process
Make outgoing calls to educate our customers on current promotions
Understand and demonstrate the product or service to the customer
Set and meet sales goals and objectives set by leadership
Improve sales skills to increase sales success rates
Documents sales, quotes or other business requested information.
Other duties and responsibilities:
Participate in proactive team efforts in assigned company branch and affiliate branches to achieve departmental and company goals.
Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
Participate in the physical inventory of the warehouse materials.
Perform other duties as assigned.
Provide leadership to others through example and sharing of knowledge and skills.
Facilitate quality assurance system through “We need Your Ideas!”
Qualifications:
Associates Degree with one to two years related experience and/or training; or High School Diploma or GED equivalent with three -five years experience.
Proficient personal computer skills including; keyboarding, 10 Key, Email, record keeping, routine database activity, word processing, spreadsheet, graphics etc., experience with Agility a plus.
Must have a minimum of 2-3 years in a customer facing role
*Construction industry knowledge is a plus but willing to train
*Spanish speaking is a nice to have.
Travel overnight up to 10%.
Benefits:
20 PAID DAYS OFF (includes PTO, Holidays and Family Focused Company Closure between Christmas and New Years).
Bonus Incentive program as well as Holiday bonuses and other bonus opportunities!
Competitive Hourly Rate with great OT potential during peak season hours.
Flexible work/life balanced hours, home every night and typical schedule Monday-Friday 7:00 A.M. - 4:00 P.M.
Significant employer contributions towards monthly premiums for Medical, Dental, Vision, Group Life and AD & D benefit plans.
Additional Voluntary benefit options available including Short Term and Long Term Disability coverage, Accidental Injury, Critical Illness and Cancer plans as well as additional Life and AD& D benefit policies.
401K program with a best in industry company match.
Opportunity for career advancement
Family owned, operated and focused company!
It's more than a job, it is your Career! Submit your resume today to join our exciting and growing family.
Engage with our Virtual Recruiting Assistant Christine here: ****************************************************
OR
TEXT: RBS to : **************
Ref #ZR Westfield, IN
Richards Building Supply is a wholesale building material distributor serving 15 states with over 65 locations! As a family owned, operated and focused company, Richards Building Supply has spent nearly 50 years building a thriving and profitable organization, as well as invaluable business relationships. Richards stocks a comprehensive line of products such as residential and commercial roofing, siding, windows, decking, soffit, doors, molding, rainware, cabinets, and more!
Learn more about us here
: *************************************
Richards Building Supply believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.
It's more than a job, it is your Career! Submit your resume today to join our exciting and growing family.