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Become A Box Office Attendant

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Working As A Box Office Attendant

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $33,779

    Average Salary

What Does A Box Office Attendant Do At Hard Rock Hotel and Casino

* The following statements are intended as general illustrations of the work in this class and are not all inclusive for specific positions.)
* Assign guest accommodations in accordance with current procedures.
* Handle assigned bank properly and performs account postings.
* Maintain knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the reception desk's daily operation.
* Accept same day and advance reservations as required.
* Process guest accounts upon check-out in an efficient and accurate manner.
* Maintain guest relations in a positive manner; refers guest to appropriate personnel if unable to satisfy guests' complaints.
* Maintain ongoing knowledge of all company services and entertainment opportunities.
* Assist other departments with requirements they may have pertinent to hotel guests

What Does A Box Office Attendant Do At Grand Sierra Resort and Casino

* RESPONSIBILITIES** _include the following.
* Other duties may be assigned._
* Main point of contact for guests and clients to purchase and pick up Grand Theatre event tickets and LEX Nightclub.
* Responsible for cash handling and check-out procedures as it pertains to the Box Office.
* Inform guests about upcoming Grand Theatre events and explain services and prices.
* Exceptional guest service, problem solving skills and ticketing system knowledge including Ticketmaster, Show Gate and web based box office services.
* Make, return and follow up on calls to maintain proper communication with clients, guests, Team Members and corporate management.
* Processing and selling Grand Theatre tickets for events in person and on the phone for the Box Office.
* Ability to work with interruptions and to perform multiple tasks while remaining collected in high pressure situations.
* Ability to deal with customers and team members in a tactful and respectful manner

What Does A Box Office Attendant Do At City of Sioux City

* Supervises staff and house operations during events; does related work as required.
* DISTINGUISHING FEATURES OF THE CLASS: The work in this class is supervisory work in house operations and personnel.
* An employee in this class may schedule personnel for house operations.
* Assignments are received from full-time CCAT staff.
* EXAMPLES OF WORK: (Illustrative only)
* Supervises house operations during events;
* Schedules and supervises part-time staff;
* Assists in areas of house operation needing assistance;
* Instructs subordinate staff in proper techniques and procedures;
* Resolves patron problems and complaints;
* Assists in maintaining building security;
* Sells tickets;
* Operates box office in absence of Box Office Manager;
* Sets up cash drawers;
* Assists in preparation of box office reports;
* May be required to lock and unlock rooms;
* Ensures door security;
* Supervises ticket sellers;
* Answers customers' questions on upcoming events;
* Preferred Skills

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How To Become A Box Office Attendant

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Box Office Attendant jobs

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Box Office Attendant Demographics

Gender

  • Female

    63.2%
  • Male

    35.1%
  • Unknown

    1.7%

Ethnicity

  • White

    78.4%
  • Hispanic or Latino

    12.5%
  • Asian

    7.1%
  • Unknown

    1.2%
  • Black or African American

    0.7%
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Languages Spoken

  • Spanish

    58.5%
  • French

    12.8%
  • Polish

    4.3%
  • Chinese

    3.2%
  • Japanese

    3.2%
  • Swahili

    2.1%
  • Portuguese

    2.1%
  • Italian

    2.1%
  • Basque

    1.1%
  • Hawaiian

    1.1%
  • Ukrainian

    1.1%
  • German

    1.1%
  • Hebrew

    1.1%
  • Greek

    1.1%
  • Hindi

    1.1%
  • Tagalog

    1.1%
  • Russian

    1.1%
  • Thai

    1.1%
  • Arabic

    1.1%
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Box Office Attendant

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Box Office Attendant Education

Box Office Attendant

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Top Skills for A Box Office Attendant

CustomerServiceSkillsProcessTicketSalesConcessionStandMovieTicketsPhoneCallsTelephoneCallsWill-Call/GuestListTicketsSeasonTicketsConcessionItemsCommunicationSkillsSpecialEventsMovieTheaterDataEntryTicketOrdersCustomerComplaintsGiftCardsPOSAdmissionTicketsGuestServiceGreetingCustomers

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Top Box Office Attendant Skills

  1. Customer Service Skills
  2. Process Ticket Sales
  3. Concession Stand
You can check out examples of real life uses of top skills on resumes here:
  • Work required cash handling and good customer service skills.
  • Utilized the Ticketmaster computer ticketing system to process ticket sales.
  • Operate box office register, cleaning theaters, work in the concession stand.
  • Worked the box area selling movie tickets to patrons.
  • Answer telephone calls and respond to inquiries, Clean lobbies and movie theaters.

Top Box Office Attendant Employers

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