How to hire a box office attendant

How to hire a box office attendant, step by step

Here's a step-by-step box office attendant hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a box office attendant job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new box office attendant
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you start hiring a box office attendant, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect box office attendant also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   Here's a comparison of box office attendant salaries for various roles:

   Type of Box Office Attendant	Description	Hourly rate
   Box Office Attendant	General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.	$10-17
   Shop Clerk	A shop clerk is primarily in charge of assisting clients in a retail store, ensuring efficient service for client satisfaction. Their responsibilities include greeting and identifying the clients' needs, answering inquiries, locating products, offering promotions, and recommending alternatives as needed... Show more	$12-21
   Internship	Interns are trainees who are engaged by a company to work for them for a brief period. Interns usually use this opportunity to gain actual work experience, fulfill university or college requirements, and ensure that they are working towards the right career path for them... Show more	$11-23

   Show more

2. Create an ideal candidate profile

   Common skills:

   • POS
   • STARS
   • Cash Handling
   • Ticket Sales
   • Ticket Orders
   • Customer Service
   • Admission Tickets
   • Guest Service
   • Credit Card Transactions
   • Cash Drawers
   • Sales Reports
   • Theater Tickets
   • VIP
   • Customer Complaints

   Check all skills

   Responsibilities:

   • Assist in managing social media accounts on Facebook, YouTube, and Flickr to promote events and productions.
   • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
   • Learned and become fluent in ticketing program (Provenue, Archtics).
   • Maintain accurate patron database using Tessitura.
   • Create advertisements via Microsoft PowerPoint which promote upcoming concerts.
   • Utilize Tessitura for patron-ticketing purchases, updating constituent information, volunteer usher database and communications.

3. Make a budget

   Including a salary range in your box office attendant job description is a great way to entice the best and brightest candidates. A box office attendant salary can vary based on several factors:

   • Location. For example, box office attendants' average salary in new mexico is 40% less than in california.
   • Seniority. Entry-level box office attendants earn 41% less than senior-level box office attendants.
   • Certifications. A box office attendant with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a box office attendant's salary.

   Average box office attendant salary

   $13.85hourly

   $28,816 yearly

   ---

   Entry-level box office attendant salary

   $22,000 yearly salary

   Updated December 15, 2025

4. Writing a box office attendant job description

   A box office attendant job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a box office attendant job description:

   Box office attendant job description example

   Do you enjoy working as a part of a team with great people? Do you enjoy watching FREE MOVIES? Are you outgoing, energetic, approachable, and fun? This might be the place for you! Come see if you have what it takes to join our team...
   
   STAR CINEMA GRILL is a Houston based dine-in-theater concept that offers our guests first run film releases, an extensive menu, and a full-service bar with a wide selection of beer, wine, and spirits.
   *Our end of the bargain: *
   * FREE MOVIES (and popcorn) for you and your family and friends
   * Top-notch training programs
   * Flexible hours
   * Fun work environment
   * Competitive pay
   * Did we mention FREE MOVIES?!?
   * Opportunity for growth and development
   * A place where you can be yourself and have fun
   * Referral bonuses
   * Oh, and FREE Movies!!!!
   
   *Your end of the bargain: *
   * On time and in uniform (A.K.A. Looking sharp!)
   * Bring your smile with you to work every day...and don't forget to put it on!
   * A willingness to learn new things
   * Be a hospitable host to our guests and your team members
   * Be willing to go the extra mile to help our guests and your team members
   * Have FUN!
   
   *Your role on the team: *
   * Greet arriving guests
   * Assist guests with retrieving their pre-booked or walk-in tickets.
   * Assist with keeping restrooms, main entrance areas clean and organized.
   * Answer phones and respond to guest questions.
   * Provide guest with direction and information about the cinema.
   * Cashier services, including credit card, cash, and gift card transactions.
   * Assist guests with general inquiries including, but not limited to, house rules, events and show times.
   * Maintenance and operation of guest ticketing kiosks.
   
   *Your Pay: *
   * up to $14.75 per hour, based on your experience
   
   *Job Type: *
   * Full, Part-time, and Seasonal shifts available
   
   Come see what all the excitement is about...movies are making a comeback and we need great team members like you to provide every guest with an unforgettable experience through unmatched hospitality, the highest quality food and beverages, and a flawless presentation!
   
   Whether you're looking to make a little extra spending money, or you're ready to launch your career, Star Cinema Grill can offer you both. Come join the team!
   
   Star Cinema Grill is and Equal Opportunity Employer.
   
   Job Types: Full-time, Part-time
   
   Pay: $13.25 - $14.75 per hour
   
   Benefits:
   * Employee discount
   * Flexible schedule
   * Referral program
   Schedule:
   * 10 hour shift
   * 8 hour shift
   * Day shift
   * Holidays
   * Monday to Friday
   * Weekend availability
   Supplemental pay types:
   * Signing bonus
   
   COVID-19 considerations:
   Temp checks prior to and after shift may be required. All guests and team members are encouraged to wear masks. Appropriate distancing whenever possible, deep sanitation throughout shift.
   
   Work Location: One location

   Copy this example

   

5. Post your job

   There are a few common ways to find box office attendants for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your box office attendant job on Zippia to find and recruit box office attendant candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit box office attendants, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new box office attendant

   Once you have selected a candidate for the box office attendant position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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