How to hire a box office, cashier

How to hire a box office, cashier, step by step

Here's a step-by-step box office, cashier hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a box office, cashier job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new box office, cashier
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you start hiring a box office, cashier, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a box office, cashier to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a box office, cashier that fits the bill.

   This list shows salaries for various types of box office, cashiers.

   Type of Box Office, Cashier	Description	Hourly rate
   Box Office, Cashier	Cashiers process payments from customers purchasing goods and services.	$12-14
   Cashier/Host	A cashier/host is responsible for facilitating the cash register processes and managing financial transactions. Cashier/hosts process reservations and online payments, respond to customers' inquiries and concerns, escalate high-level complaints, update customer's account information on the database, and perform various administrative and clerical tasks as needed... Show more	$7-17
   Seasonal Cashier	A seasonal cashier is an employee hired for a predetermined time in the retail industry. Seasonal cashiers utilize basic mathematics and computation... Show more	$11-17

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Math
   • Cash Handling
   • POS
   • Front End
   • Ticket Sales
   • Bank Deposits
   • Cash Drawers
   • Customer Complaints
   • Customer Service
   • Financial Transactions
   • Service Desk
   • Computer System
   • Telephone Calls
   • Movie Tickets

   Check all skills

   Responsibilities:

   • Box office ticketing operations including sales, will-call, VIP, etc.
   • Greet all press box media and all VIP guests to ensure proper service.
   • Process credit card and cash sales using point of sale (POS) system.
   • Use suggestive-selling and upselling techniques to focus sales on promotional items and loyalty memberships.
   • Operate POS cash register for processing cash and credit card transactions, as well as processing refunds.
   • Place customer groceries in bags, help customer to vehicle, interpret when need, bring in carts from outside.

3. Make a budget

   Including a salary range in your box office, cashier job description is one of the best ways to attract top talent. A box office, cashier can vary based on:

   • Location. For example, box office, cashiers' average salary in louisiana is 40% less than in california.
   • Seniority. Entry-level box office, cashiers 19% less than senior-level box office, cashiers.
   • Certifications. A box office, cashier with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a box office, cashier's salary.

   Average box office, cashier salary

   $13.61hourly

   $28,311 yearly

   ---

   Entry-level box office, cashier salary

   $25,000 yearly salary

   Updated January 23, 2026

4. Writing a box office, cashier job description

   A box office, cashier job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a box office, cashier job description:

   Box office, cashier job description example

   Reporting to the Ticket Office Supervisor, the Ticket Office Cashier will be required to:
   
   * Provide excellent customer service to each guest needing assistance with tickets to the different shows and events at the resort. Ensure a positive and professional guest experience.
   * Provide excellent customer service to all internal and external partners.
   * Process phone and in person ticket orders by utilizing a computerized ticketing system.
   * Assist with night of show walk up sales and will call distribution.
   * Print and distribute tickets to guests attending the various shows and events.
   * Follow proper cash and credit card handling procedures with financial integrity including the reconciliation of individual cash drawer.
   * Resolve customer concerns, requests and/or complaints in a timely, courteous and informed manner. Escalate conflicts to a supervisor as needed.
   * Maintain knowledge of various shows and events available to our guests.
   * Assist with incoming and outgoing customer calls.
   * Maintain a positive attitude and a genuine interest in helping others.
   * Perform all other duties as assigned.
   
   Job Requirements
   
   Job Experience / Education:
   
   * Must have a high school diploma or equivalent.
   * Must have a minimum of two (2) years' prior experience as a Ticket Office Cashier, preferably with Las Vegas experience.
   
   Knowledge, Skills and Abilities:
   
   * Must have experience with ticketing systems and point of sale systems.
   * Must have knowledge of basic cash handling procedures, and fiscal responsibility including an understanding of PCI Compliance.
   * Prior knowledge of Archtics, Ticketmaster Host, and TM1 a plus.
   * Must have prior customer service experience preferably in the ticketing industry.
   * Must have excellent attention to detail.
   * Must have excellent verbal communication skills.
   * Must be able to function in a stressful environment.
   * Must be a highly motivated self-starter and a hard worker.
   * Must possess excellent problem-solving skills.
   * Must have excellent phone etiquette.
   * Must be able to work a flexible schedule (evenings, weekends, and holidays).
   * Must have the ability to work with individuals from different cultures and backgrounds.
   
   Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

   Copy this example

   

5. Post your job

   There are a few common ways to find box office, cashiers for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your box office, cashier job on Zippia to find and attract quality box office, cashier candidates.
   • Use niche websites such as salesjobs, salesheads, allretailjobs.com, sales trax.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit box office, cashiers, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new box office, cashier

   Once you've selected the best box office, cashier candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   To prepare for the new box office, cashier first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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