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  • Entry Level Representative(Recent grads needed)

    Russell Tobin 4.1company rating

    Remote box office representative job

    Job Title: Customer Support Representative Pay Rate: $19.17/hour Work Schedule: Remote Training: 4-5 weeks of fully remote training In-Office: 5 days per week after training Hybrid Schedule: After 6 months, transition to 3 days in-office and 2 days remote Key Responsibilities: Respond to incoming calls regarding brokerage accounts with accuracy and professionalism Assist clients with Brokerage Cash Management products and services Support customers with online account access, website navigation, and mobile app usage Handle general account inquiries, financial questions, and service-related requests Maintain high service standards and achieve performance goals in a fast-paced environment Collaborate with team members and adapt quickly to process or system changes Qualifications: College degree or previous contact center experience Strong communication and customer service skills Ability to multi-task while maintaining attention to detail Comfortable working in a dynamic, team-oriented financial service center Benefits Info Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
    $19.2 hourly 2d ago
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  • Subscription Renewals Representative (Remote - West Coast, USA)

    Commvault 4.8company rating

    Remote box office representative job

    Recruitment Fraud Alert We've learned that scammers are impersonating Commvault team members-including HR and leadership-via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. What to know: Commvault does not conduct interviews by email or text. We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day. If you suspect a recruiting scam, please contact us at ****************************** About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks - keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. Subscription Renewals Representative Job Description Commvault has an outstanding career opportunity for a Subscription Renewals Representative to support customer retention, expansion, and subscription revenue growth. This role is responsible for managing a book of renewal business, proactively engaging customers, and executing renewals through a consultative sales motion. The ideal candidate is proactive, customer‑focused, and comfortable operating in a fast‑paced environment while balancing multiple priorities. The Subscription Renewals Representative partners closely with cross‑functional teams across the software lifecycle to support renewal and expansion execution. This role requires strong execution discipline, effective communication skills, and a working understanding of subscription sales, forecasting, and pipeline management. How You Will Make an Impact Manage a portfolio of subscription renewals, driving on‑time renewals and expansion Proactively engage customers to scope environments and present renewal and multi‑year subscription options Identify, position, and close upsell and cross‑sell opportunities as part of the renewal motion Maintain accurate pipeline, forecasting, and opportunity data in Salesforce and related tools Partner with Account Executives, Customer Success Managers, and cross‑functional teams to execute renewals and resolve issues Communicate effectively with customers to advance deals, address concerns, and drive decisions Navigate and de‑escalate customer issues by establishing clear next steps, owners, and timelines Demonstrate strong follow‑up and accountability to ensure deal progression and customer satisfaction Participate in operating rhythms including forecast calls, pipeline reviews, and deal inspections Maintain strong working knowledge of Commvault products, pricing, and processes What You Need to Be Successful 4-6 years of experience in renewals, inside sales, or a related customer‑facing sales role Strong communication skills with the ability to engage customers in a consultative manner Proven ability to manage multiple opportunities and priorities simultaneously Results‑driven mindset with the ability to identify and execute expansion opportunities Experience using Salesforce CRM and sales enablement tools Strong organizational skills with high attention to detail Ability to operate effectively in a cross‑functional, team‑oriented environment Familiarity with subscription‑based sales motions, forecasting, and pipeline management Exposure to sales methodologies such as MEDDPICC and Command of the Message (preferred) Why You'll Love Working Here High income‑earning opportunities based on individual performance Employee Stock Purchase Plan (ESPP) Continuous professional development, product training, and career pathing Sales training in MEDDIC and Command of the Message Generous, competitive benefits supporting your health, financial security, and work‑life balance #LI‑Remote #LI‑PK1 Thank you for your interest in Commvault. Reflected below is the minimum and maximum base salary range for this role. At Commvault we use broad salary ranges in our job postings to reflect the diverse levels of expertise and experience among our candidates and is not reflective of the total compensation and benefits package. The specific salary offered will be determined based on your unique qualifications, including your relevant experience, skills, and the value you bring to the role. While the range provides a general idea of the compensation, it is important to note that placements within the range are not automatic and will be carefully considered to ensure a fair and competitive offer. We are committed to rewarding talent and experience. Pay Range$54,400-$100,050 USD Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work. Commvault's goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to ******************************. Commvault's Privacy Policy
    $54.4k-100.1k yearly Auto-Apply 1d ago
  • Renewals Representative

    Quest 4.0company rating

    Box office representative job in Columbus, OH

    Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. We are currently looking for a Software Sales Renewals Representative to support our Renewals business. This position will be based out of our Dublin, Ohio office. This is an entry-level position on the renewals team with potential for Career Development. Quest strives to be the best of the very best in everything we do. We are fanatically customer-focused and are proud to support the most complex customers who have the highest IT demands in the world. It's exciting, it's rewarding, it's hard work, and offers career and personal growth. The primary responsibility of the Software Maintenance Renewals Representative is to maintain and grow revenue with our existing customers. This is inclusive of managing current renewals, up-selling prepaid maintenance, and reinstating lapsed customers. The Renewals Representative will create strong working relationships with the Quest Software Sales team and other internal teams to ensure complete customer satisfaction. This position is based in our Columbus, OH office, with a requirement to work in the office. Responsibilities -Achieve quarterly assigned team sales quotas -Maintain accurate forecast activities for the assigned region in the CRM -Effectively defend against competitive pressures and uncover additional opportunities -Take an account management approach to identify co-termination and reinstatement opportunities -Interface with Quest software renewals management, technical support, and business unit teams to help ensure customer success and timely feedback being returned to the business leadership of Quest -Build knowledge on a specific technology solution area, such as security, database, or systems management products -Will stay up to date on our new technology and support offerings, which will enable you to increase your sales to your customers -A successful individual will develop relationships with his/her peers in field sales, technical support, or with the product managers to ensure customers' needs are met -Work independently, managing the full sales cycle to close- leverage cross-functional resources to achieve results and meet customer needs -Partner with other members of the renewal team and with field sales to support the selling process Qualifications -1+ years of sales, renewal, or account management experience or a combination of experience and education -Strong organization skills with an emphasis on territory management -Excellent PC and internet skills with a strong understanding of Microsoft Office -Experience working in a fast-paced environment -Must be a motivated self-starter with the ability to handle a high volume of e-mail communications and outbound calls -Must be able to work in our Dublin, OH office Preferences -AA Degree -Customer Success background -Experience selling software, telecommunications, or insurance -Siebel or Salesforce.com experience #LI-CJ Company Overview Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization. More than 45,000 companies - including 90% of the Fortune 500 - trust Quest to solve their most critical IT challenges. From securing identities and modernizing platforms to preparing data for AI, we help enterprises unlock their full potential. Why Quest At Quest, your work makes an impact. You'll help organizations get AI-ready while building your career with a global team of innovators. We offer: Competitive pay, annual bonuses, and top-performer recognition. Comprehensive health, family, and retirement benefits. Flexible work options, generous PTO, and wellness programs. Professional growth through learning platforms, mentorship, and leadership programs. Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council. Quest is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Quest is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Quest are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Quest will not tolerate discrimination or harassment based on any of these characteristics. Quest encourages applicants of all ages. Come join us. For more information, visit us on the web at Quest Careers | Innovate. Collaborate. Grow. Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending *************. You can report job scams to the FTC (ReportFraud.ftc.gov) or your state attorney general.
    $25k-31k yearly est. Auto-Apply 6d ago
  • Onsite Medicaid Eligibility Representative $500 Sign-on Bonus!

    Revenue Group 3.0company rating

    Box office representative job in Columbus, OH

    Pay Rate: $17.50/hr. based on experience, plus monthly bonus ($0- 300) after 90 days. Hours: Monday - Friday 2:00pm-10:30pm Bonus: $500 Sign on Bonus broken down into a 90-day period Who is Hospital Referral Services? No one wakes up in the morning and says, "Today I want to go to the hospital". We are here to help when the unexpected happens. Hospital Referral Services on-sites screen and help patient's bedside to see what assistance programs the uninsured or underinsured may be eligible to receive. HRS's team of experts helps guide patients through the Medicaid process so the patient can focus on recovery. Hospital Referral Services has an opening for an Onsite Medicaid Screening Representative. We are looking for a self-motivated professional to add to our growing team. If helping people is something you enjoy, this may be the right job for you. Our employees voted us Top Workplaces 4 years in a row! The Onsite Medicaid Eligibility Representative will be responsible for: Review the hospital work queue or census to identify uninsured patients that are admitted to the Emergency Room. Screen/Interview patient's bedside in hospital setting to determine possible eligibility for any assistance programs available including Medicaid and charities. High volume of walking and standing. (70% - 80% of your shift) The Onsite Medicaid Screening Representative will complete applications for Medicaid benefits and charity programs as needed. Maintain a positive working relationship with co-workers, hospital staff, and patients. Abide by HIPAA rules and regulations to protect patient's privacy. The Onsite Medicaid Screening Representative will meet production goals and objectives as assigned by hospital and management on a monthly basis. Maintain confidentiality of account information at all times. PM21 Requirements Requirements for the Onsite Medicaid Screening Representative: Previous customer service experience preferred. Must have basic computer skills. Must be able to multitask and type minimum 40 WPM Must have reliable transportation. Good attendance and dependability are essential. Successful completion of drug and background test is required. Annual Flu shots and TB testing is required The Onsite Medicaid Screening Representative must have availability to work some holidays. Please apply at: revenuegroup.com/careers EEO Statement: We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws. PM21 Salary Description $17.50/hour
    $17.5 hourly 6d ago
  • Office Clerk - Leon County

    AHU Technologies

    Remote box office representative job

    Short Description: Condominiums, Timeshares and Mobile Homes - Office Clerk / Data Entry Complete Description: CANDIDATE RESPONSIBILITES: * Receive and review referrals, complaints, and reports. * Open and establish case files and process financial review documents in accordance with agency procedures and record-keeping standards. * Coordinate with office supervisor to facilitate case assignments. * Maintain accurate and confidential records in compliance with agency guidelines. Use of department's case management systems and standard office software. SKILLS /EXPERIENCE: * Excellent Data Entry * Administrative office experience * Microsoft Word * Microsoft Outlook * Microsoft Excel * Experience using DBPR Versa Regulations (preferred) Skills Matrix · Ability to speak and understand English. Required · Must have High School Diploma or equivalent. Required · Professional Administrative Office Experience. Required 2 Years · Experience using Microsoft Excel, Word and Outlook. Required 2 Years · Excellent Data Entry skills. Required · Experience reviewing referrals, complaints and reports. Required 6 Months · Experience processing financial documents. Required 6 Months · Experience using case management systems. Required 6 Months · Familiarity with Versa Regulation. Highly desired This is a remote position. Compensation: $19.00 - $19.00 per hour About Us AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues. AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
    $19-19 hourly Auto-Apply 60d+ ago
  • Strategic Partnership Representative

    Amynta Group

    Remote box office representative job

    We're thrilled that you are interested in joining us here at the Amynta Group! The Strategic Partnership Representative is responsible for managing a group of strategic accounts for BTIS. These accounts consist of national cluster agencies, digital partners, wholesalers/aggregators, large producing Agencies, and partnerships that have high potential for growth. Candidate will work closely with the retail agencies as well as the Senior Level Management of these partnerships. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES* Manage the relationship with all Senior Level Management for the Strategic Partners Work closely with all the Agencies in the assigned group of accounts to help drive production in all lines of business Conduct phone meetings and in-person visits in order to develop and foster the relationships Conduct training webinars and assist new product launches Negotiate commission incentives and production goals for each partner annually and as needed Document all activities in SalesForce Meet production goals for assigned territory for all lines of business Develop new potential Strategic Partnerships to BTIS Work closely with all of BTIS' leadership team to help in creating the best user experience for our customers BASIC AND PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE) Bachelor's Degree (Preferred) •5+ years' related experience (Preferred) Candidate has established relationships with large national cluster groups Preferred if candidate lives in the Midwest or East Coast MINIMUM JOB SKILLS, ABILITIES AND QUALIFICATIONS Strong attention to detail, is dependable and follows through. Ability to analyze data and present recommendations based on outcomes of analysis. High level of maturity to handle sensitive and confidential situations. Strong work ethic and excellent time management skills. Strong interpersonal skills and ability to work well with people throughout the organization. Willingness to maintain a professional appearance and provide a positive company image. Willingness to work non-traditional shifts which meet the needs of the team and company. Ability to perform under minimal supervision. Ability to provide coaching and mentoring to peers and subordinates. Ability to resolve complex issues and problems and present resolutions to higher-level staff only as needed. Ability to prepare and effectively present information in one-on-one and group situations to management and customers PAY RANGE $65,000 - $70,000 and will depend on several factors including geographical location, relevant experience, skills and knowledge pertaining to this role and industry. The Amynta Group (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.
    $65k-70k yearly Auto-Apply 13d ago
  • Property Damage Representative (I/ II/Sr.) - Hammonton, NJ

    NJM Insurance Group 4.7company rating

    Remote box office representative job

    Our General Claims department in Hammonton, NJ is looking for a Property Damage Representative candidate who has excellent communication skills as well as strong organizational and time management skills. We are looking for talent with and without prior experience in the insurance industry. Hours: Monday through Friday, 8:45 a.m. to 5:00 p.m. with work from home opportunities after training is complete. Salary: The level and salary is commensurate with direct experience and credentials. Level I - $51,120.55 - $67,542.80 annually based on experience Level II - $58,737.25 - $89,324.95 annually based on experience Sr. Level - $77,698.40 - $102,805.30 annually based on experience Responsibilities Appropriately handle, settle and close property damage (automobile) claims by bringing a prompt and amicable resolution Verify coverage, open claims, contact parties involved Verify and investigate information presented by first and third party claimants Schedule appraisals or repair facilities, assess related damage Contact witnesses, police departments, attorneys or other insurance companies Claims are settled and negotiated based on company guidelines and applicable law Requirements Level I - Customer service experience or experience interacting with the public in a professional setting is required or Bachelor's degree Level II - Minimum 2 yrs. experience as a Property Damage/Auto Claims Adjuster Sr Level - Minimum 4 yrs. experience as a Property Damage/Auto Claims Adjuster and completion of AIC/CPCU or licensed to adjust claims in Texas or Connecticut High school diploma or GED required; Bachelor's degree is a plus Knowledge of Claims or Personal Lines area are a plus Requires strong oral and written communication skills Ability to deliver a high-quality customer service experience while showing empathy and kindness to customers in need Multi-tasking, problem-solving and decision-making skills Technical aptitude, including a working knowledge with Microsoft Office Ability to work in a fast-paced environment Ability to juggle multiple priorities and manage time effectively Ability to think critically, use resources and seek answers Compensation: Salary is commensurate with experience and credentials. Pay Range: $0-$0 Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses. Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
    $36k-46k yearly est. Auto-Apply 16d ago
  • Intake Representative

    Specialtycare Associate Referral Program 4.1company rating

    Remote box office representative job

    Passionate, driven people dedicated to making a difference in healthcare. SpecialtyCare is a leading provider of clinical services to hospitals. We partner with hospitals to drive, sustain, and accelerate high performance. We offer a portfolio of solutions that include neuromonitoring, perfusion, surgical assist, autotransfusion, minimally invasive surgical support, and sterile processing. SpecialtyCare's clinicians focus their efforts to improve operational efficiencies, improve outcomes, and maintain exceptional levels of satisfaction. We compete on results. Job Summary SpecialtyCare continues to grow and we have an excellent opportunity to join our Revenue Management team as an Intake Representative. The Intake Representative is responsible for completing appointments, verifying patient demographics, verifying insurance, and creating encounters for billing. This is a fully remote position. Accurately key-in patient demographics received from hospitals. Verify patient insurance eligibility to include work-comp, auto accident, and commercial and government payers through various online resources along with outbound calls. Reach out to surgeons and hospitals directly for any missing patient information needed. Alert Supervisor to issues as they arise Perform other duties as assigned. Requirements One (1) year certificate from a college or technical school. Three (3) to six (6) months of related experience and/or training. Equivalent combination of education and experience. Knowledge & Skill Ability to perform work accurately and thoroughly. Ability to use thinking and reasoning to solve a problem. Ability to communicate effectively with others using spoken word. Ability to communicate in writing clearly and concisely. Ability to take care of the customers' needs while following company procedures. Ability to pay attention to the minute details of a project or task. Ability to make decisions or take actions to solve a problem or reach a goal. Ability to get along well with a variety of personalities and individuals. Ability to formulate a sound decision using the available information. Possessing the trait of being organized or following a systematic method of performing a task. Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative. Ability to show consideration for and maintain good relations with others. Ability to complete assigned tasks under stressful situations. Proficient with a computer and good knowledge and understanding of MS office programs, and email. Proficient with general office equipment. The Successful Candidate The successful candidate must bring a high level of ethical, intellectual, professional and personal values that complement the team and company vision. The following competencies are highly valued: Ability to work collaboratively with a wide variety of individuals and personalities. Conscious of the needs of internal customers with the ability to partner with internal stakeholders to provide timely updates. Likes to work in a fast paced, highly collaborative environment with the ability to manage competing priorities. Lives the SpecialtyCare Values - Integrity, Teamwork, Care, and Improvement. SpecialtyCare offers a competitive benefits package including medical, vision, dental, life, 401K plus match, and PTO plan. Hourly Wage Estimate: $19.50/hour (Several factors, such as specific skill set, education level, certifications and years of experience, are considered to determine actual compensation.) SpecialtyCare is an Equal Opportunity and Affirmative Action Employer Employment with SpecialtyCare is at-will SC Corp
    $19.5 hourly 4d ago
  • Growth Representative

    Nu Technology 4.0company rating

    Remote box office representative job

    Compensation Range: Hourly: $22.20 - $28.86 The Growth Representative identifies and converts qualified leads into opportunities for the National University Academies' Account Executive team. They will drive outreach efforts by making outbound calls, researching stakeholders, and following up to schedule demonstrations. Working closely with marketing and leadership, the Growth Representative helps to ensure Harmony Academy's message of belonging and whole-child learning reaches every district and community. Essential Functions: Conducts 100+ outbound calls daily to engage new leads and existing customers to qualify leads and schedule demonstrations for Account Executives. Researches and identifies key stakeholders and decision-makers in K-12 school districts to ensure tailored and effective outreach. Consistently follows up with leads to build relationships, maintain engagement, and secure meetings. Qualify inbound leads from campaigns, events, and referrals to ensure high-value prospects are engaged efficiently. Uploads, manages, and prioritizes lead lists from conferences, events, and other sources provided by the Account Executive team. Uses Salesforce CRM and Five9 dialing software to track activity, maintain accurate records, and report progress. Collaborates with the sales team to refine outreach strategies and achieve team goals. Stays informed and knowledgeable on offerings to effectively communicates to leads and customers. Monitors trends and market insights to enhance outreach effectiveness. Performs other duties as assigned. Supervisory Responsibilities: N/A Requirements: Education & Experience: Bachelor's Degree preferred. Minimum of two (2) to three (3) years of experience in a call center or inside sales role, with a strong focus on cold calling, required. Experience using Salesforce CRM and outbound dialing tools (such as Five9, or similar) preferred. Experience in education, ed-tech, or non-profit preferred. Previous experience selling into K-12 schools is a plus. Competencies/Technical/Functional Skills: Proven ability to meet or exceed performance metrics, such as calls per day or conversion rates. Demonstrated ability to manage a high volume of inbound and outbound calls while maintaining professionalism, empathy, and attention to detail. Excellent verbal and written communication skills, with the ability to build rapport quickly. Self-motivated, resourceful, and excited to work in a fast-paced, startup-like environment. Passion for education and selling into K-12 schools. Strong ability to establish rapport with leads, build trust, and nurture relationships to increase conversion rates and long-term partnerships. Ability to maintain a high level of professionalism and persistence when handling and overcoming objections. Knowledge and experience in making high-volume outbound calls, conducting prospect research, and qualifying leads to ensure they meet ideal customer profiles. Strong ability to prioritize leads, manage follow-ups, and handle multiple outreach activities efficiently to maximize productivity and meet goals. Results-focused mindset with the ability to track key performance indicators (KPIs), meet call and demo targets, and continuously refine sales tactics to improve outcomes. Ability to work effectively with Account Executives, other teams, and leadership to align outreach strategies, share insights, and optimize lead generation efforts. Location: Remote, USA Travel: Some Travel Required; up to 10%. #LI-Remote Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.
    $22.2-28.9 hourly Auto-Apply 20d ago
  • Intake-Mail Representative (REMOTE)

    Carrington Mortgage Services, LLC 4.5company rating

    Remote box office representative job

    Come join our amazing Team & work remote: The Intake-Mail Representative is responsible for providing support to the Loan Administration Support Department by reviewing, distributing, and processing incoming correspondence. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range is $19.00/hr to $20.50/hr. What You'll Do: * Sorts all incoming correspondence (hard copy mail and emails) received by internal and external customers and perform an initial review of the item to determine proper next steps for resolution. * Distribution of customer requests to appropriate internal business units for handling and resolution. * Completes a full review of Loan Admin Support requests received to determine the validity of the requests and if proper authorizations are included prior to handling. * Identifies and sets up Loan Admin Support requests within our workflow system for incoming customer complaints and disputes. * Responsible for rejecting requests that do not meet submission requirements within Carrington policies, state and/or federal guidelines. * Processes incoming and returned hard copy mail daily. * Performs other duties or special projects as assigned. What You'll Need: * Knowledge of Microsoft Office Suite required * Knowledge of relevant industry-specific software packages preferred * Outstanding attention to detail and strong organizational skills * Ability to interact with senior management * Ability to organize and prioritize own work schedule on short-term basis * Strong math skills, balance and check results for accuracy * Ability to compose letters * Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly * High school diploma or GED required. * One (1) to three (3) years' administrative experience in a professional environment, financial services industry preferred. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: * Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. * Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. * Customized training programs to help you advance your career. * Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. * Educational Reimbursement. * Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
    $19-20.5 hourly 23d ago
  • FHA Mortgage Origination Representative

    Contact Government Services, LLC

    Remote box office representative job

    FHA Mortgage Origination RepresentativeEmployment Type: Full Time , Entry LevelDepartment: Customer Service CGS is seeking an FHA Mortgage Origination Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Provide excellent customer service, answering a variety of calls and emails from the mortgage lending industry and the public on FHA guidelines and procedures.- Use your knowledge of the mortgage industry to locate answers in a knowledge database to acknowledge client's requests.- Follow standard operating procedures for various topics, systems, and contact channels.- Document all of your contacts in a database- Keep up to date on FHA mortgage processes and procedures Qualifications:- The capability to navigate multiple computer systems and applications and utilize search tools to provide information to our clients.- Excellent time management skills and dependability.- Strong verbal and written communication skills.- High School diploma or GED.- At least two years working with FHA loans ( e.g. loan originator, loan processor, junior underwriter, loan officer) plus an additional year of customer service or contact center background, or at least three years of loan origination working with conventional loans and/or other government-backed loans ( e.g. FHA, USDA, VA)- Will be able to obtain a Public Trust Security clearance, which includes a credit check and background investigation. Ideally, you will also have:- Contact Center experience (omnichannel).- Bilingual (Spanish/English), verbal and written.- FHA knowledge/experience Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Phone: *****************Email: *******************
    $28k-45k yearly est. Auto-Apply 37d ago
  • Inventory Representative - Express Scripts - Onsite

    Carepathrx

    Remote box office representative job

    Work Hours: 2:30-1:00 am Mon-Thur Warehouse Representative - Express Scripts Are you ready to step into a position that combines your communication skills, attention to detail and ability to multitask? In a climate-controlled factory that delivers to hundreds of thousands of patients each week, the Warehouse Associate is responsible for performing tasks related to receiving products, stocking and replenishment, and inventory control. If you've always wanted to work in pharmacy operations and enjoy a fast-paced and friendly company environment, this is the opportunity for you. How You'll Make an Impact: * Unpack and evaluate incoming products safely for correct count and condition in comparison to purchase orders * Operate material handling equipment and hand tools such as forklifts, pallet jacks (manual and electric), carts, dollies, box cutters, wire cutters, etc.-to unload trucks and stock the warehouse/pharmacy * Enter data accurately and retrieve using computers, and scanners (PDA). ESSENTIAL FUNCTIONS * Ensure appropriate workflow for assigned area to include filling movement requests from between warehouse and other stock locations * Responsible for ensuring quality and accuracy are held to the highest standards throughout the warehouse and stock locations. * Assist in all assigned work areas in Warehouse and Support area, completing assigned tasks thoroughly and correctly in a timely manner * Serve as a resource to supervisor and back up team leads and team members * Support productivity, quality, and safety efforts by accurately operating production equipment, assisting in troubleshooting and rectifying issues, training and mentoring team members. * Other duties as assigned. QUALIFICATIONS * 1-year relevant work experience * Basic math, organization, computer, and communication skills * Ability to do repetitive bending, squatting, standing, walking, pushing, pulling and hand motions * Must be able to lift 50 lbs * Must be able to be on feet for entire shift; walking, bending, and lifting. week. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $26k-41k yearly est. Auto-Apply 18d ago
  • Inventory Representative - Express Scripts

    Cigna Group 4.6company rating

    Remote box office representative job

    Process supplier delivery receipt information in perpetual inventory system. Ensure all paperwork is received and filed properly. Resolve delivery issues between receiving department, purchasing, and suppliers. Assist with assigned recalls. SHIFT: Sunday, Monday, Thursday, Friday: 5:00am-3:30pm This role is Worksite dependent and can only be performed onsite. ESSENTIAL FUNCTIONS: Conduct daily/weekly cycle counts of inventory. Maintain an accurate physical count of product in dispensing and overstock locations. Reconcile variances to vendor invoices/packing slips; research and troubleshoot quantity discrepancies. Organizes and maintains dispensing and overstock for efficient dispensing and material storage and handling. Work with warehouse Associates to maintain accurate placement of drugs in locations. Set up of new items and resources in software as needed (Oracle and Safire). Continually update Inventory Descriptions in Dispensing software. Assist Operations Managers/Supervisors with all inventory reports. Performs related duties as required. QUALIFICATIONS: 1+ years of relevant experience highly preferred. High School Diploma or GED required. Working knowledge of inventory control practices. Intermediate computer skills including Microsoft office: word, outlook, excel. Ability to understand mathematical conversions. Must be detail-oriented and pay close attention to accuracy. Ability to effectively establish rapport; present information and respond to questions related to inventory. Excellent verbal and written communication skills. Ability to quickly resolve problems and develop favorable solutions. Ability to do repetitive bending, squatting, standing, walking, pushing, pulling and hand motions. Must be able to lift 50 lbs. Must be able to be on feet for entire shift; walking, bending, and lifting. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $31k-36k yearly est. Auto-Apply 7d ago
  • Remote Cash Applications Rep

    Tridentcare

    Remote box office representative job

    Posts payments to accounts according to the line of service and service dates to ensure accurate payment status and accurate account activity according to department process. Researches and resolves all unallocated payments within the established benchmarks. Reconciles deposits to posted payments daily. Maintains compliance with all established departmental benchmarks including, but not limited to, accuracy, days to post and unallocated payments. Keeps supervisor informed of areas of concern and problems identified. Notifies supervisor of any delays in cash posting. Completes all reports according to schedule. Performs other tasks as assigned to support the goals of the organization. SKILLS|EXPERIENCE: High School Diploma One year cash posting or healthcare revenue cycle experience required. Proficient with computers and Microsoft Office Detail oriented, excellent organizational skills and ability to multi-task PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; to handle or feel; to talk and to hear. The employee is occasionally required to walk, sit, reach with hands and arms and stoop, kneel, crouch or crawl. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus. WORK ENVIRONMENT: Standard office environment. Pay Rate: $16-19 Benefits: TridentCare offers a competitive wage and robust benefit package to full time employees. Part time employees are eligible for many of the same below, pro-rated. Benefits include: Two weeks of vacation time Health Insurance after 30 days! Sick time 8 paid holidays Same day pay available Medical insurance allowance, giving you the freedom to customize your plan to fit your needs Dental insurance Vision insurance Disability insurance Company paid life insurance 401(k)
    $16-19 hourly 17d ago
  • Clubline Concierge Representative

    Invited

    Remote box office representative job

    is 100% remote.) About Us: Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with over 130 country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited! Job Summary: As a ClubLine Representative (Training Role), you will join our elite Concierge Team, proudly serving Invited Members across the country. ClubLine is Invited's premier, white-glove concierge service, delivering highly personalized, high-touch support tailored to the unique needs and preferences of each Member. Our team facilitates over 1,500 Member interactions daily, ensuring every conversation reflects the elevated standards and exceptional service Invited is known for. With a team of more than 20 dedicated professionals, we are passionate about creating seamless, memorable experiences that exceed expectations and uphold the Invited brand promise. This role is 100% remote. Day-to-Day: * Maintain a positive, professional, and service-oriented demeanor during Member interactions * Deliver timely and precise assistance for reservation requests via phone, email, and chat * Provide thoughtful and courteous responses to inquiries from Members, peers, and leadership * Maintain a working knowledge of over 500 club properties and associated services About You: Qualifications: You are a service-minded professional who embodies grace, attentiveness, and a sincere desire to create exceptional experiences for others. Your ability to communicate with warmth and professionalism sets you apart, and you thrive in a dynamic, fast-paced environment where adaptability and creativity are key. You bring a solutions-focused mindset, a polished presence, and the confidence to work both collaboratively and independently. You have a genuine passion for delivering exceptional service and delighting others. * Warm, engaging, and polished communication style * Ability to anticipate needs and offer thoughtful, personalized solutions * Comfortable navigating change and evolving processes in a fast-moving environment * Strong typing skills and confidence in navigating multiple systems simultaneously * Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) * Excellent verbal and written communication skills * Self-starter with a strong sense of accountability and dependability * Bilingual skills are a plus and highly valued Requirements: * Minimum of 2 years of experience in a customer service or hospitality-focused role * Comfortable using technology; at least 1 year of experience with Microsoft Office or similar platforms * Previous experience in a call center or contact center environment is preferred * High school diploma or equivalent required * Must be available to work a schedule of Monday - Friday 8:30am - 5:00pm/CST. Some Holidays required. * Laptop is provided. You must be able to maintain work at home requirements which include a professional workspace/room with a dedicated desk and a high-speed Internet connection with minimum data transfer speed of 100 Mbps download and 10 Mbps (megabytes per second). What We Offer: We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes: * Medical, dental, and vision coverage * Life insurance * Short-term and long-term disability insurance * 401(k) retirement savings plan * Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members) Want to learn more? Visit *********************** for full details. Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club. #LI-JB1 #LI-Remote
    $27k-41k yearly est. Auto-Apply 7d ago
  • Remote Coverage Rep

    Ao Globe Life

    Remote box office representative job

    Compensation: $90,000-$120,000 per year Extras: Weekly Pay | Equity Opportunity | Bonus Program | Vested Renewals Employment Type: Full-Time | Flexible Hours Why This Role? You want more than just a job-you want a mission, mentorship, and momentum. AO Globe Life offers new graduates an opportunity to build a real career from day one. You'll support clients in navigating their supplemental insurance options, while gaining valuable experience in communication, consultative sales, and digital client services. If you studied Business, Communications, Psychology, Marketing, or related fields-or just love working with people-this role offers the freedom, training, and support to build your dream career from scratch. Day-to-Day Responsibilities Engage with clients via scheduled Zoom meetings (no cold calls!) Learn to understand and assess each client's unique needs Present clear, tailored benefit solutions Walk clients through the enrollment process and follow up as needed Use digital platforms to maintain accurate documentation and client notes Participate in team meetings and professional coaching calls What We Provide Remote-first structure with flexible work hours Hands-on support from day one: Full training, licensing, mentorship Weekly commission pay with bonuses and equity opportunities Career advancement into leadership, training, or management roles A mission-driven team culture that supports your long-term success What You'll Need Strong communication and listening skills A proactive, coachable attitude and self-motivation Authorization to work in the U.S. A Windows-based laptop or PC with webcam + stable internet About AO | Globe Life For more than 70 years, AO Globe Life has been a trusted provider of supplemental benefits to working-class families. We proudly serve union members, veterans, credit unions, and associations nationwide-offering stability, purpose, and real growth for our remote-first team. Ready to grow a meaningful career on your terms? Apply today and discover the impact you can make-without leaving your home.
    $27k-41k yearly est. Auto-Apply 12d ago
  • Unthink Retirement Representative

    Primerica 4.6company rating

    Remote box office representative job

    How much money will you need to retire? 1 million? $2 million? Do you think it's too late? Think again. What if you could learn the skills necessary to build a 6-figure retirement income in as little as 24 months? We're looking for motivated individuals - early retirees and late starters - who are ready to take control of their financial future. No prior experience is needed. Our mentorship program provides hands-on training in high-income digital and business skills designed to generate long-term, scalable income. What you'll gain: Step-by-step guidance from industry experts Flexible, remote opportunity A proven system to build wealth - without starting from scratch Community support and weekly coaching This is NOT a job. It's a pathway to financial freedom. Your pace, your potential. Spots are limited. Watch the video to learn more and get started. Change your tomorrow! Watch our intro videos to learn more ********************************** Scroll down to "start your journey to financial freedom today" Click watch video 4 minute video 22 minute video If you would like to start or learn more, please reach out for a one on one. Build your retirement while earning residual income.
    $29k-34k yearly est. Auto-Apply 60d+ ago
  • (REMOTE) Appeals and Grievance Representative

    Widescope Consulting and Contracting Services

    Remote box office representative job

    Locations: Alabama, Florida, Georgia, Illinois, Kentucky, Maryland, North Carolina, South Carolina, Tennessee, Texas, Virginia, and Washington State Position Type: Full-Time | Remote Pay Rate: $17.75/hour base pay plus an additional $5.36/hour applied toward health and welfare benefits or retirement (depending on benefit election).If health benefits are not needed (candidate has TRICARE, VA, or spouse provided health coverage) the $5.36 per hour is placed in a 401(a)-tax deferred account where 3% of the funds are matched by the company. If the candidate needs health, vision, dental insurance from the company, the $5.36 per hour pay is applied to cover health benefit options selected. Position Summary: Widescope Consulting and Contracting is urgently hiring experienced Appeals and Grieveance Representatives to support a remote healthcare initiative. In this role, you will be responsible for reviewing, researching, and resolving member and provider appeals and grievances with accuracy and professionalism. We are seeking candidates who can start right away and bring strong claims experience, problem-solving skills, and attention to detail. Key Responsibilities: Review and resolve appeal and grievance cases Research underlying issues and apply appropriate policy guidelines (CMS, TRICARE) Communicate decisions clearly with internal teams and external parties Maintain organized, accurate documentation for each case Work independently in a fast-paced, non-scripted environment Required Qualifications: High School Diploma / GED (or higher) 2+ years of healthcare claims benefits experience (including denial research) 1+ year of customer service experience 1+ year of claims appeal experience Proficiency in Microsoft Word and Excel Preferred Skills: Familiarity with TRICARE or Medicare (CMS) policies and procedures Strong time managment and analytical thinking Excellent verbal and written communication skills Remote Work Requirements: A quiet, dedicated home workspace free of distractions Reliable high-speed internet (minimum 50Mbps down / 7 Mbps up) Wired internet connection (LAN) preferred Ability to perform basic troubleshooting with phone support from tech team Company-provided equipment (computer, monitors, webcam, headset, cables) and support. Apply now! We are hiring immediately and reviewing qualified candidates on a rolling basis.
    $17.8 hourly 60d+ ago
  • Virtual Branch Float Representative

    Kemba Financial Credit Union 3.8company rating

    Box office representative job in Columbus, OH

    Title: Virtual Branch Float Representative Reports to: Virtual Branch Sales Manager Supervises: None FLSA Status: Non-Exempt Objective: The Virtual Branch Float Representative role is responsible for member outreach such as onboarding new members and shortfall member calls as well as floating between the VB Service and VB Sales teams as member and staffing needs dictate. This high-contact position cross-sells additional products and services that enhances the member s financial situation and requires the ability to deal effectively with Members and other KEMBA Associates primarily by telephone and in writing. General Duties and Responsibilities: Assumes responsibility for the effective and professional performance of Member service functions: Presents and explains Credit Union services and products to Members and assists in meeting their financial needs; opens and closes accounts; orders checks for Member accounts; completes payroll deductions and authorization forms; Answers questions and solves problems for Members by listening to problems, collecting data, securing answers and reporting results to the inquiring party; resolves Member bookkeeping and account related issues; Receives and directs Members and telephone calls; responds to inquiries and questions, or directs them as necessary; records and relays messages; Performs file maintenance and account changes as necessary; Maintains IRA accounts and answers questions regarding IRAs. Cross-sell services, provide referrals, and promote automated services. Complete member outreach calls as directed by management with 100% on time completion. Ensure Member satisfaction by addressing member complaints and resolve account-related problems that may arise through member contact. Aggressively target new services for existing Members and non-Members: Initiate outbound telemarketing activities that will result in the acquisition of qualified new memberships and an increased level of products/services utilization by all Members; Qualify deposit services for Members in a manner consistent with policy and procedures Target, sell, and originate new memberships for all qualified non-Member candidates; Provide a high level of service support for all inbound Member phone call coverage as support is needed in the service or sales queues. Meet or exceed targeted referral and productivity goals established for this position. Registers with the Nationwide Mortgage Licensing System (NMLS) as a Mortgage Loan Originator (MLO) and maintains and renews the registration in addition to completing related compliance training as directed by KEMBA. Maintains an up-to-date status of all sales support and processing activity with routine reporting to management. Perform all duties in a manner that is 100% compliant with KEMBA policy and procedures. Assist in other areas as directed by Credit Union management. Develop an understanding of Credit Union history, philosophy, organization, policies and operational procedures. On a self-directed basis, continue to improve individual level of competency through training and certification on established educational programs. Must be able to relate to other people beyond giving and receiving instructions: (a) can get along with coworkers or peers without exhibiting behavioral extremes; (b) perform work activities requiring negotiating, instructing, supervising, persuading or speaking with others; and (c) respond appropriately to criticism from a supervisor. Required Qualifications: High school diploma or equivalent education and experience. One to two years of experience in a sales/customer service environment. Prior experience in a financial/banking institution preferred. Strong organizational skills and attention to detail. Good understanding of member services and products provided Ability to work well independently, or as part of a team Basic PC skills (Windows) Assertive problem solving skills Must value a high degree of accuracy. Professional demeanor. Effective communication skills. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to sit; use hands to manipulate, handle, feel, and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. #RETKMB
    $29k-32k yearly est. 60d+ ago
  • Toyota of York is hiring for a BDC Representative!

    York Auto Group 4.7company rating

    Remote box office representative job

    This role entails developing business for our sales department by making contact with customers via phone & internet. We are looking for candidates who can provide exceptional customer service. This role will be paid hourly (starting at $15) with a monthly bonus based on productivity. Part time or Full time opportunity available We are open to discussing schedule options with you Weekday hours available 5pm-8pm (or earlier for full time) Saturday hours available Sunday hours needed - Work from home on Sundays Part time would be apprx 25 hours per week Full time would be 40 hours per week Requirements Responsibilities: Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, text, e-mail, or in person. Maintains knowledge of all dealership products and services. Directs customers to product information resources, including those available on the Internet. Understands the needs of Internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration and to close the transaction. Checks e-mail frequently and responds to inquiries immediately. Delivers messages intended for other departments promptly. Notifies customers their messages have been forwarded to the appropriate sales personnel for prompt attention. Handles all Internet sales inquiries personally. Maintains an ongoing customer database to capture repeat business. Comprehensive knowledge of and understands the federal, state, and local laws which govern retail automobile sales. Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals. Continually learning new products, features, accessories, etc., and their benefits to customers. Maintains professional appearance. Requirements Exceptional phone, email & people skills Ability to maintain regular attendance Ability to multitask & work in a fast paced environment Superior communication and customer service skills Excellent follow-through skills Solid working knowledge of the Internet Maintaining a positive, can-do attitude Attention to detail Ability to thrive in a team environment High School Diploma or equivalent PA Automotive Salespersons License required or obtain within 30 days of hire Must be currently eligible to work in the United States We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
    $15 hourly 14d ago

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