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Office Administrator jobs at Bozeman Health - 57 jobs

  • Office Coordinator I - Rheumatology (Casual Call, Day Shift)

    Bozeman Health Deaconess Hospital 3.6company rating

    Office administrator job at Bozeman Health

    , Main Hospital Location. The Office Coordinator I facilitates the efficient operation of the assigned department(s) by performing a variety of clerical and administrative tasks. Provides administrative support in a variety of functions to an individual, team, department, or other group in the organization. Responds to or routes routine inquiries from external or internal sources with standard correspondence or other messaging. Primary expectations include patient appointing, telephone triage, registration and other activities as defined. Minimum Qualifications: High School Diploma or Equivalent Preferred: 1 year of administrative experience preferred Essential Job Functions: Primarily serve as the receptionist for the office, greeting patients, visitors, or staff. Answers phones, directs calls to appropriate individuals, and prepares messages. Patient Appointing Copies, sorts, and files records related to office activities, business transactions, and other matters. Prints letters, memos, forms, and reports according to written or verbal instructions. May sort incoming mail and delivers to appropriate department or individual; processes outgoing mail. Performs clerical duties including typing, filing, and completion of simple forms. Operates office machines including copiers, scanners, phone and voicemail systems, computers, and other standard office equipment. May take on team lead roles to assist with office activities and functions to maintain efficiency and compliance with company policies. Performs other related duties as assigned. Knowledge, Skills and Abilities Demonstrates sound judgement, patience, and maintains a professional demeanor at all times. Ability to work in a busy and stressful environment and manage multiple tasks during designated work shifts. Strong interpersonal, verbal and written communication skills. Ability to work varied shifts. Computer applications, MS Office, EMR, internet applications and standard office equipment. Detail oriented, organizational skills and the ability to prioritize. Strong interpersonal and teamwork skills. The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified. 77354240 Rheumatology Clinic
    $38k-44k yearly est. Auto-Apply 60d+ ago
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  • IRB Administrator / TSRI- Human Research Protection Program / Full-time / Days

    Children's Hospital Los Angeles 4.7company rating

    Los Angeles, CA jobs

    **NATIONAL LEADERS IN PEDIATRIC CARE** Ranked among the top 10 pediatric hospitals in the nation, Children's Hospital Los Angeles (CHLA) provides the best care for kids in California. Here world-class experts in medicine, education and research work together to deliver family-centered care half a million times each year. From primary to complex critical care, more than 350 programs and services are offered, each one specially designed for children. The CHLA of the future is brighter than can be imagined. Investments in technology, research and innovation will create care that is personal, convenient and empowering. Our scientists will work with clinical experts to take laboratory discoveries and create treatments that are a perfect match for every patient. And together, CHLA team members will turn health care into health transformation. Join a hospital where the work you do will matter-to you, to your colleagues, and above all, to our patients and families. The work will be challenging, but always rewarding. **It's Work That Matters.** **Overview** **This position is 100% remote. CHLA does require a primary residence in CA prior to start date.** **Schedule:** M-F **Purpose Statement/Position Summary:** Under supervision, supports the efficiency of the Human Subjects Protection Program in the areas of protocol reviews, liaison with the Institutional Review Board, and simple to moderately complex correspondence. **Minimum Qualifications/Work Experience:** 1+ years IRB experience. **Education/Licensure/Certification:** Bachelor's degree in a scientific or business discipline or an equivalent combination of relevant education and work experience. **Pay Scale Information** USD $70,304.00 - USD $104,832.00 CHLA values the contribution each Team Member brings to our organization. Final determination of a successful candidate's starting pay will vary based on a number of factors, including, but not limited to education and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. CHLA looks forward to introducing you to our world-class organization where we create hope and build healthier futures. Children's Hospital Los Angeles (CHLA) is a leader in pediatric and adolescent health both here and across the globe. As a premier Magnet teaching hospital, you'll find an environment that's alive with learning, rooted in care and compassion, and home to thought leadership and unwavering support. CHLA is dedicated to creating hope and building healthier futures - for our patients, as well as for you and your career! CHLA has been affiliated with the Keck School of Medicine of the University of Southern California since 1932. At Children's Hospital Los Angeles, our work matters. And so do each and every one of our valued team members. CHLA is an Equal Employment Opportunity employer. We consider qualified applicants for all positions without regard to race, color, religion, creed, national origin, sex, gender identity, age, physical or mental disability, sexual orientation, marital status, veteran or military status, genetic information or any other legally protected basis under federal, state or local laws, regulations or ordinances. We will also consider for employment qualified applicants with criminal history, in a manner consistent with the requirements of state and local laws, including the LA City Fair Chance Ordinance and SF Fair Chance Ordinance. Qualified Applicants with disabilities are entitled to reasonable accommodation under the California Fair Employment and Housing Act and the Americans with Disabilities Act. Please contact CHLA Human Resources if you need assistance completing the application process. Our various experiences, perspectives and backgrounds allow us to better serve our patients and create a strong community at CHLA. TSRI - Human Research Protection Program
    $70.3k-104.8k yearly 24d ago
  • Enterprise Program Administrator

    Agilent Technologies 4.8company rating

    Remote

    As an Enterprise Program Administrator, your primary responsibilities will be to work with your assigned customers, service vendors, and others as the need arises, to meet the customer's service requirements. This will include scheduling Preventive Maintenance and repair services, ensuring that service requests are acted on in a timely manner, and responding to customer requests and inquiries. You may also be responsible for recommending vendors, administering procurement functions, and reporting costs. This is a customer-facing role. Ability to work onsite as needed Principal Duties and Responsibilities: Schedule on-site repair for contract, warranty, and trade requests. Schedule all Preventive Maintenance and Compliance Services. Maintain and use accurate coding standards to ensure data accuracy. Has ownership of Support delivery for the assigned customer. Communicate with the customer to clearly identify and set expectations, address any expectation issues, and keep customers updated on the status of their calls. Handles customer feedback and communication. Communicates with and leads schedules with 3rd party service providers. Development of customer relationships, often requiring tact, persuasion and negotiation skills. Directly contact External and Internal Customers of all levels. Initiates partner concern to Support Management of Customer issues. Solves a variety of problems varying in complexity, involving multi-departments. End-to-end service management. Understand service management asset delivery needs, service levels, and cost. Run Third party service delivery within customer's system and processes. Report and supervise 3rd party delivery and costs. Recommend improvements for both delivery and costs that meet needs and requirements. Qualifications Degree or equivalent combination of education and experience. At least 3+ years of meaningful experience for entry to this level. Experience using Customer Database Systems. Previous experience working in a GMP environment (Preferred but not required). Knowledge of GxP guidelines and requirements (Preferred but not required). Vital planning and interpersonal skills. Previous experience scheduling service events. Excellent communication skills. Proven efficiency working in a team environment. Proven ability to optimally advise the actions of others. Ability to work with team members remotely. Excellent keyboarding skills and knowledge of PC applications -- including Microsoft and SAP products. Understand and apply appropriate quality improvement processes. Must align with all customer site access requirements, including GMP training and medical requirements. Shown ability to adjust quickly to process and policy changes. Must be available for occasional travel, including overnight training and other Agilent activities. Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least November 14, 2025 or until the job is no longer posted.The full-time equivalent pay range for this position is $30.08 - $50.29/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: OccasionalShift: DayDuration: No End DateJob Function: Services & Support
    $30.1-50.3 hourly Auto-Apply 60d+ ago
  • Program Administrator - Services

    Agilent Technologies 4.8company rating

    Remote

    As an Onsite Enterprise Program Administrator, your primary responsibilities will be to work with your assigned customer, service vendors, and others as required, to meet the customer's service requirements. This will include scheduling Preventative Maintenance and repair services, ensuring that service requests are acted on in a timely manner and responding to customer requests and inquiries. You may also be responsible for recommending vendors, administrating procurement functions and reporting costs. Principal Duties and Responsibilities: Schedule on-site repair for contract, warranty, and trade requests Schedule all Preventive Maintenance and Compliance Services Maintain and use proper coding standards to ensure data accuracy Has ownership of Support delivery for the assigned customer Communicates with the customer to clearly identify and set expectations, addresses any expectation issues and keep customers updated on the status of their call Manages customer feedback and communication Communicates with and manages schedules with 3rd party service providers Development of customer relationships, often requiring tact, persuasion and negotiation skills Interfaces directly with External and Internal Customers of all levels Initiates escalation to Support Management of Customer issues Solves a broad range of problems varying in complexity, involving multi-departments End to end service management Understand service management asset delivery needs; service levels and cost Manage 3rd party service delivery within customer's system and processes Report and track 3rd party delivery and costs Recommend improvements for both delivery and costs that meet needs and requirements *This is an onsite and customer-facing role* The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an extensive list of all responsibilities, duties, and skills required. In addition to the above, all employees are expected to: Create a high-performance, inclusive work environment that prizes diversity and recognizes individual contributions Maintain a work environment that is pleasant, flexible and injury free Provide customers with the highest quality of products and services Understand and apply appropriate management-sanctioned quality improvement processes Qualifications May require some higher education or specialized training/certification, or equivalent combination of education and experience. 1+ years of relevant experience for entry to this level. Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least January 22, 2026 or until the job is no longer posted.The full-time equivalent pay range for this position is $24.08 - $37.62/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: OccasionalShift: DayDuration: No End DateJob Function: Services & Support
    $24.1-37.6 hourly Auto-Apply 4d ago
  • Government Billing Spec 2, Remote, Business Office, FT,08A-4:30P

    Baptist Health South Florida 4.5company rating

    Miami, FL jobs

    Responsible for working/editing daily download of assigned Governmental Program claims while adhering to all regulatory, contractual, compliance and BHSF mandates/guidelines. Optimizes timely transmittal of accurate and clean claims to achieve daily set thresholds. Protects payer filing deadlines by utilizing all available resources to resolve held claims. Communicates effectively with all BHSF Departments responsible for Revenue Cycle delays and works with Billing Management to achieve resolution. Responsible for training new employees and assisting management with auditing queues during the probation period. Must be willing to take on additional queues as back up to bill all carriers. Estimated pay range for this position is $20.02 - $24.22 / hour depending on experience. Degrees: * High School,Cert,GED,Trn,Exper. Additional Qualifications: * BA preferred or equivalent Medicare or Medicaid Billing experience required. * 4-7 years prior experience in Billing of claims. * CPC, CPC-H, CCS, RMC certifications a plus. * Current BHSF employees must have a high fully meets or exceeds merit rating 3. * 5 - 4. * 0. * Ability to train personnel a must. * Know all required fields on a 1500 and UB for hospitals and diagnostic facilities a must. * Extensive knowledge with Govt related regulations National, State, and Local, for Medicare, Medicaid,Champus/Tricare. * Medical Necessity and Correct Coding Initiative a must. * Exp in other related Business Office functions incl Government Funded programs. * Adjudication of claims is desirable. * Working knowledge and understanding of: medical terminology ; Revenue Codes ; DRG guidelines ; ICD9/10, CPT4, Modifiers & HCPC codes ; HIPAA ; Online verifications DDE ; Internet savvy ; Knowledge of Microsoft Suite a must. * Extensive analytical ; critical thinking ; detail oriented ; problem solver ; good math, writing, and interpersonal skills required. * Must be able to report issues to management, IT support. * Communicate with other depts in order to resolve pending or missing inf on the claim to meet daily transmissions. * Excellent Time Management skills. * Ability to multi-task and work under press. Minimum Required Experience: 4 Years
    $20-24.2 hourly 60d+ ago
  • Office Coordinator

    Central Florida Family Health Center Inc. 3.9company rating

    Sanford, FL jobs

    Office Coordinator Office Coordinator Reports To: Regional Director of Operations FLSA Status: Full-time - Hourly, non-exempt as defined under Fair Labor Standards Act Content Last Revised: 07/22/2025 ORGANIZATION OVERVIEW The Central Florida Family Health Center, Inc. dba True Health is a private, not-for-profit federally qualified health center (FQHC) serving Central Florida since 1977. Our mission is to provide high-quality, comprehensive healthcare at a reasonable cost to everyone. JOB SUMMARY The Office Coordinator oversees the administrative duties and operational efficiency of the Center. They are responsible for monitoring the schedule for an efficient workflow through the check-in and checkout process, for managing patient complaints, and for ensuring the office is well organized. THIS IS NOT A REMOTE POSITION. KEY RESPONSIBILITIES Maintains a transparent, effective relationship with the Regional Director of Operations by supporting the organization's activities Provides a courteous professional working environment Maintains effective communication with patients, coworkers, partners, and visitors Ensures efficient patient flow Registers patients into the electronic medical record (EMR) Interviews patients for sliding fee scale services and update eligibility Verifies insurances and set eligibility dates in system Communicate with patients to bring in missing information prior to their appointment Collects payment and patient responsible balances Scans and import demographic and clinical documentation into patient charts Schedules patient appointments Monitors appointment schedule to accommodate walk-in patients Directs patients to the proper department for assistance Answer multi-line telephone system Resolves patient complaints and inquiries Operates office equipment, i.e. fax, copier, computer, credit card, and check machine Provides copies of patient medical records as requested Contributes and enhances the positive image of the front office operations Collaborates with department leadership to help facilitate staff development and overall team building Collaborates with community partners to facilitate patient care within all locations Participates in special projects aimed at maximizing the overall departmental efficiency Attends professional development trainings to maintain and enhance professional skills Attends internal and external meetings Conducts office meetings and communicates pertinent information Coordinates client referrals and interagency activities Contributes to achievement of company objectives Travel as necessary using personal vehicle (must maintain current auto insurance at own expense) Other responsibilities as assigned ESSENTIAL FUNCTIONS Problem Solving Customer Service Verbal Communication Written Communication Leadership Professional Judgement Planning/Organizing Adaptability Initiative Administration/Operations Cash Handling Management MINIMUM QUALIFICATIONS Education: Bachelor's degree or higher from an accredited college or university, Preferred or related field with two (2) years of public health/community development experience High School Diploma or equivalent, Required Experience: Proficiency in Microsoft Office (Ex. Word, Excel, Outlook, PowerPoint) Minimum of 2 years of professional experience working in the customer service, Preferred Bilingual in English, Spanish, or Creole, Preferred Licenses or Certifications: N/A Criminal Background Clearance: True Health is a Health Center Program grantee under 42 U.S.C. 254b, a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n), and partners with agencies that require criminal background checks. True Health has established policies and procedures that may influence the overall employment process, hiring, and "just cause" for the termination of employees. An employee's career could be shortened ifthere is a violation of any policies and procedures. Prohibited criminal behavior is defined in Florida Statute (F.S.) 408.809. Any employee arrested for any offense outlined in the F.S.408.809 will be immediately suspended and remain suspended until the charges are disposed of in court. The employee will be terminated for an arrest or conviction of any violation listed above. DRUG/ALCOHOL SCREENINGS A post-offer drug and alcohol screen is a requirement for employment. Failure to successfully pass the drug/alcohol screen will be cause for the offer to be rescinded. Employees are subject to random drug/alcohol screenings throughout the duration of their employment with True Health. If an employee fails to pass the drug/alcohol screening, then this shall become grounds for discipline up to and including immediate termination. WORK ENVIRONMENT The employee is subject to prolonged periods of sitting at a desk and working on a computer. The employee is subject to perform repetitive hand and wrist motions. The employee is frequently required to stand, walk, talk, and hear. The employee is occasionally required to use hands to handle or feel objects, reach with hands and arms, stoop, kneel, crouch, and move or lift up to twenty five (25) pounds. The employee is required to use close vision, peripheral vision, depth perception, and adjust focus. A reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. WORKING CONDITIONS The employee will work as the needs of the operation require. Normal work days and hours are Monday through Thursday, 8am - 6pm and Fridays, 8am - 12pm; however, there will be times when the employee will need to come in or work on "off hours" or "off days" to meet the needs of the position. CORE COMPETENCIES Mission-Focused: Commits to and embraces True Health's mission to enable access to care for uninsured and underinsured individuals. Relationship-Oriented: Understands that people come before process and is essential in cultivating and managing relationships toward a common goal. Collaborator: Understands the roles and contributions of all sectors of the organization and can mobilize resources (financial and human) through meaningful engagement. Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and community impact. Brand Steward: Steward of True Health's brand and understands his/her role in growing and protecting the reputation and results of the greater organization. Visionary: Confronts the complex realities of the environment and simultaneously maintains faith in a different and better future, providing purpose, direction, and motivation. Team-Builder: Fosters commitment, trust, and collaboration among internal and external stakeholders. Business Acumen: Possesses a high-level of broad business and management skills and contributes to generating financial support for the organization. Network-Oriented: Values the power of networks; strives to leverage True Health's breadth of community presence, relationships, and strategy. SELECTION GUIDELINES The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
    $29k-35k yearly est. Auto-Apply 60d+ ago
  • Remote Virtual Assistant-Part Time and Full Time

    T-Online 4.5company rating

    Colorado jobs

    We are looking for a highly motivated and organized individual to join our team as a Virtual Assistant. The ideal candidate will be proficient in a variety of tasks, including administrative support, project management, and customer service. Responsibilities: Providing administrative support to the team, including managing calendars, scheduling appointments, and taking notes Managing projects from start to finish, including setting goals, creating timelines, and tracking progress Providing customer service to clients, including answering questions, resolving issues, and providing support Using a variety of software programs to complete tasks, including Microsoft Office, Google Suite, and project management tools Communicating effectively with team members and clients, both verbally and in writing Qualifications: High school diploma or GED Strong organizational and time management skills Excellent written and verbal communication skills Proficiency in Microsoft Office, Google Suite, and project management tools Ability to work independently and as part of a team Flexibility and willingness to work a variety of hours
    $38k-47k yearly est. 60d+ ago
  • Administrative Coordinator - Remote (Pennsylvania Only)

    Saratoga Medical Center 4.3company rating

    Pittsburgh, PA jobs

    Saratoga Medical is hiring a Administrative Coordinator in Remote (Pennsylvania Only). Package includes competitive rate, paid time off and benefit options. Saratoga Medical has an exciting opportunity for a Administrative Coordinator at Remote (Pennsylvania Only). This is a great full-time opportunity. Please see qualifications below and submit your resume if you are interested in being considered. Important: Applicants must reside in PA. Job Summary The Administrative Coordinator supports program operations through scheduling, data entry, reporting, and compliance. Responsibilities Enter data into CIPS Manage records and authorizations Prepare reports Support staff scheduling Requirements Administrative experience Strong data and organizational skills Saratoga Medical Center, Inc. is an equal opportunity employer and will not discriminate in recruiting, hiring, training, promotion, transfer, discharge, compensation or any other term or condition of employment on the basis of race, religion, color, age (over age 39), sex, national origin, or on the basis of disability if the employee can perform the essential functions of the job, with a reasonable accommodation if necessary.
    $33k-47k yearly est. Auto-Apply 9d ago
  • Administrative Services Coordinator

    Riverstone Health 3.6company rating

    Billings, MT jobs

    Working title: Administrative Services Coordinator Classification title: ASC 1 Division: Hospice and Home Health Program: Hospice Reports to: Home Health and Hospice Manager FLSA status: Non-Exempt: Full-Time Schedule: Monday-Friday 8am-5pm Wage Range: $19.21 to $23.48 hourly; depending on number of years of transferrable experience and internal equity RiverStone Health: Serving the Yellowstone County community and south-central Montana for nearly 50 years, RiverStone Health is an essential provider of personal and public health services. Health, Education, Leadership and Protection - HELP is what we do. From medical, dental and behavioral healthcare; home care and hospice; public health services like immunizations, WIC, health promotion and restaurant inspections; and educating the next generation of health professionals, our expertise spans all ages and stages of life. Underlying principles of access, affordability, compassion and quality in all interactions, RiverStone Health improves life, health and safety for all of the communities we serve. Foremost, we are committed to creating a sense of belonging and engagement that respects the intrinsic value of every member of our team and the community we serve. Hospice Services Program Overview: The RiverStone Health Hospice Program cares for terminally ill patients who want to receive comfort-oriented care rather than continue to seek a cure. Hospice care emphasizes quality of life. Care and grief support services are provided wherever home is. Most hospice patients receive care in their home, or the home of a relative or friend. Hospice care can also be provided in nursing homes or other facilities. Working together with patients and families, our team of hospice professionals and volunteers help relieve physical symptoms and decrease psychological, social, emotional, or spiritual distress of patients and their caregivers. Our 24 hour on-call nursing services are available to meet urgent needs. Job Summary: The Administrative Services Coordinator supports the Hospice program by coordinating referrals, intakes, eligibility verification, documentation, and admission processes. This role serves as a primary point of contact for patients, families, referral partners, and internal staff, providing compassionate, exemplary customer service. The ASC ensures smooth hospice operations through strong communication, organization, and adherence to regulatory requirements. Essential Functions/Major Duties and Responsibilities: A. Administrative and Customer Service Duties 50% Provide exceptional customer service to patients, families, providers, and co workers with professionalism, empathy, and tact. Answer phones, route calls, provide information, take accurate messages, and resolve concerns in accordance with hospice policies. Gather information to determine program eligibility and assist with the application of program policies and procedures. Prepare correspondence, organize paper and electronic files, and provide general office and clerical support. Enter data into multiple systems and prepare routine or special reports as Maintain current knowledge of hospice regulatory requirements, Medicare rules, and organizational policies. Maintain proactive communication with supervisors and team members to ensure efficient workflow and prevent operational issues. Participate in staff meetings, training sessions, workshops, and continuing Support quality improvement and quality assurance B. Hospice Referral, Intake and Admissions Coordination 45% Initiate and follow up on hospice referrals from hospitals, facilities, physicians, discharge planners, and families. Enter referrals at the time of initial call; make timely contact (within 1 hour) and pursue alternative contact methods as needed. Review referral and clinical information with supervisors to determine hospice eligibility and service needs. Conduct timely informational visits and signing of admission paperwork, explaining services and completing required documents. Explain hospice philosophy, services, expectations, and benefits with sensitivity and clarity to patients and families. Obtain and track all necessary clinical documentation, including prognosis certification and provider documentation. Verify Medicare/Medicaid eligibility and determine hospice insurance benefits; collaborate with billing or insurance coordinators as needed. Enter and track patient data from referral through admission, ensuring documentation accuracy and visit compliance. Schedule and track timely initial nursing and social work assessment visits according to hospice standards. Track discharged patients' needs, follow-up requirements, and Prepare patient admission packets, initiate chart orders, and support medical records scanning. Assist with hospice DME coordination, ordering, and return Prepare and complete weekly IDT materials and help ensure ongoing compliance as needed. Non-Essential Functions/Other duties as assigned ≥5% Perform other duties as assigned in support of RiverStone Health's mission and Education and Experience: Minimum Qualifications: High School Diploma or GED and Database, data entry and Microsoft Office product Experience working with a vulnerable population and/or Experience working in a medical setting Customer Service experience Any combination of experience and training which provides the equivalent scope of knowledge, skills, and abilities necessary to perform the work. Preferred Qualifications: Medical terminology training or experience Experience working with underserved Required Certificates, Licenses, Registrations: N/A Knowledge, Skills, and Abilities: Ability to maintain a calm and positive demeanor during difficult client Ability to display non-judgmental and empathetic listening High degree of detail-oriented skill Knowledge and understanding of protected sensitive patient health information (HIPAA) and confidentiality. Ability to educate volunteers and show through example, the significance and meaning of working collaboratively to maintain a positive work environment. Ability to prioritize and perform a wide range of tasks under pressure of continuous interruptions. Ability to perform job duties with integrity and innovation to ensure completion and a high level of quality. Ability to understand and adhere to required administrative policies and Excellent communication skills to ensure efficiencies and quality customer Customer Service Excellence: Provide welcoming, respectful, professional Anticipate needs, answer questions promptly, and protect Demonstrate appropriate phone etiquette and handle complaints Take ownership of attitude, communication, and service Supervision: N/A Physical Demands and Working Conditions: Work is performed in an office setting primarily; Able to travel to outside facilities to meet with referral agencies if Ability to travel and use own personal Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, other vehicles, etc. Travel occurs in all weather conditions, including extreme heat and cold. Create and maintain a safe/secure working environment by adhering to safety, security, and health requirements. Integrate injury, illness, and loss prevention into job activities by attending any necessary training and implementing best Freedom to Act & Decision Making: Work is structured by public health regulations and established medical Decisions directly affect the quality of services provided to the The work is performed under the supervision and direction of the Senior Director, and considerable leeway is granted for the exercise of independent judgment and initiative. Communications & Networking: Daily written and verbal communication with patients, clients, volunteers and RiverStone Health staff. Work collaboratively with team members to support efficient hospice service Budget & Resource Management: Responsible for efficient use of time, supplies, and resources to support cost-effective operations.
    $19.2-23.5 hourly 39d ago
  • Office Assistant Remote

    Avance 4.4company rating

    San Antonio, TX jobs

    Details Print and distribute morning reports. Track Colorado/County/City Sales and Use Tax Certificates for Customer Accounts Maintain current knowledge of sales and use tax laws, rules and regulations to help the companies stay in compliance, and to leverage any opportunities for cost savings; disseminates information as needed to keep others informed. Process accounts receivable. Access and process Accounts Payable. Open and distribute letter mail. Answer phones in a courteous manner and help customers both on the phone and in person whenever possible. Assist President/Manager with appointment management and scheduling. File packing lists, purchase orders, and all other files as assigned by the President/Manager/2nd in Command. Order and maintain office supply stock. Complete VIR process and process Vendor Warranties Assist President/Manager with other duties, as he/she may deem necessary. Complete career track training in WIN University for Office Assistant/Manager Qualifications/Experience High School diploma or equivalent Valid driver's license w/ no pending infractions Quickly learn organization procedures and operations Maintain proficiency in related applications in the WISE system Analyze administrative details and correct routine error situations Must work well with other people. Help management, co-workers, customers, and others meet their objectives and complete their assignments. Basic knowledge of accounting principles and accounts payable functions Degree in Business or Accounting experience preferred Initial background check and drug screening required Benefits: Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance
    $34k-41k yearly est. 60d+ ago
  • Office Manager II

    Healthcare Management Administrators 4.0company rating

    Bellevue, WA jobs

    Job Description HMA is the premier third-party health plan administrator across the PNW and beyond. We relentlessly deliver on our promise to provide medium to large-size employers with customized health plans. We offer various high-quality, affordable healthcare plan options supported with best-in-class customer service. We are proud to say that for three years, HMA has been chosen as a ‘Washington's Best Workplaces' by our Staff and PSBJ™. Our vision, ‘Proving What's Possible in Healthcare™,' and our values, People First!, Be Extraordinary, Work Courageously, Own It, and Win Together, shape our culture, influence our decisions, and drive our results. What we are looking for: We are always searching for unique people to add to our team. We only hire people that care deeply about others, thrive in evolving environments, gain satisfaction from being part of a team, are motivated by tackling complex challenges, are courageous enough to share ideas, action-oriented, resilient, and results-driven. What you can expect: You can expect an inclusive, flexible, and fun culture, comprehensive salary, pay transparency, benefits, and time off package with plenty of personal development and growth opportunities. If you are looking for meaningful work, a clear purpose, high standards, work/life balance, and the ability to contribute to something important, find out more about us at: ***************** How YOU will make a Difference: HMA is seeking a highly organized, proactive and service oriented Office Manager to ensure the smooth, efficient operation of HMA's office while providing high-level administrative support to designated leader(s). As the Office Manager, you will manage all aspects of facilities and office operations, maintaining a Class “A” in-office experience. Additionally, you will manage complex calendars, coordinate meeting logistics, event support, and provide administrative support including documentation, travel arrangements, expense processing, and follow-up on action items. This role handles confidential information with discretion and models professionalism, customer service and operational excellence What YOU will do: Office Operations & Facilities: Investigate, track and resolve safety and facility concerns; coordinate repairs with property management/vendors. Serve as SME for mail/shipping operations and optimization efforts. Support execution of BCDR/Emergency response plan and employee safety programs. Assist with planning and execution of company events hosted by Compliance/Facilities. Support annual SOC audit execution for internal controls assigned to Facilities Administrative Support: Anticipate scheduling conflicts and propose solutions. Collect and prepare briefing materials for meetings; ensure leaders are fully prepared. Collaborate on presentations and reports; edit and format documents. Monitor governance and operational deadlines; proactively ensure compliance. Support Record Management Program execution Coordinate follow-up on action items across departments. Serve as the go-to resource for new team members joining the Compliance and Facilities team. Requirements Knowledge, Experience and Attributes for Success: AA or BA degree in Communications, Business Administration, Healthcare Administration preferred. 3-5+ years of experience in administration support or office support roles. Proficient experience in Microsoft Suite (Outlook, Word, Teams, SharePoint, PPT, etc) Experience with mail operations and facility management best practices. Experience drafting and finalizing internal and external communications as well as creating decks to present Proven track record managing complex calendars, coordinating travel, and handling confidential information. Familiarity with organizational safety protocols, record management programs. Ability to manage budgets, expenses reporting and cost control. Experience working cross-functionally in mid-sized or large organizations. Proactive problem-solver with strong prioritization skills. High emotional intelligence and cultural sensitivity. Able to manage up and across with professionalism and diplomacy. Professional demeanor and responsiveness to staff and visitors. Ability to adjust to changing priorities and environments. Ability to lift, push, carry and pull objects weighing more than 15 pounds on a regular basis. Frequent bending, standing and walking throughout the workday. Must be able to move safely and efficiently in an office environment Ability to perform repetitive motions and maintain physical stamina for extended periods. Available to respond to critical situations outside of standard business hours, including evenings, weekends and holidays as needed. Benefits Compensation: The base salary range for this position in the greater Seattle area is $77,000-$94,000 and varies dependent on geography, skills, experience, education, and other job or market-related factors. Performance-based incentive bonus(es) is available. Disclaimer: The salary, other compensation, and benefits information are accurate as of this posting date. HMA reserves the right to modify this information at any time, subject to applicable law. In addition, HMA provides a generous total rewards package for full-time employees that includes: Seventeen (IC) days paid time off (individual contributors) Eleven paid holidays Two paid personal and one paid volunteer day Company-subsidized medical, dental, vision, and prescription insurance Company-paid disability, life, and AD&D insurances Voluntary insurances HSA and FSA pre-tax programs 401(k)-retirement plan with company match Annual $500 wellness incentive and a $600 wellness reimbursement Remote work and continuing education reimbursements Discount program Parental leave Up to $1,000 annual charitable giving match How we Support your Work, Life, and Wellness Goals At HMA, we believe in recognizing and celebrating the achievements of our dedicated staff. We offer flexibility to work schedules that support people in all time zones across the US, ensuring a healthy work-life balance. Employees have the option to work remotely or enjoy the amenities of our renovated office located just outside Seattle with free parking, gym, and a multitude of refreshments. Our performance management program is designed to elevate career growth opportunities, fostering a collaborative work culture where every team member can thrive. We also prioritize having fun together by hosting in person events throughout the year including an annual all hands, summer picnic, trivia night, and a holiday party. We hire people from across the US (excluding the state of Hawaii and the cities of Los Angeles and San Francisco.) HMA requires a background screen prior to employment. Protected Health Information (PHI) Access Healthcare Management Administrators (HMA); employees may encounter protected health information (PHI) in the regular course of their work. All PHI shall be used and disclosed on a need-to-know-basis and according to HMA's standard policies and procedures. HMA is an Equal Opportunity Employer. For more information about HMA, visit *****************
    $77k-94k yearly 9d ago
  • Office Manager II

    Healthcare Management Administrators 4.0company rating

    Bellevue, WA jobs

    HMA is the premier third-party health plan administrator across the PNW and beyond. We relentlessly deliver on our promise to provide medium to large-size employers with customized health plans. We offer various high-quality, affordable healthcare plan options supported with best-in-class customer service. We are proud to say that for three years, HMA has been chosen as a ‘Washington's Best Workplaces' by our Staff and PSBJ™. Our vision, ‘Proving What's Possible in Healthcare™,' and our values, People First!, Be Extraordinary, Work Courageously, Own It, and Win Together, shape our culture, influence our decisions, and drive our results. What we are looking for: We are always searching for unique people to add to our team. We only hire people that care deeply about others, thrive in evolving environments, gain satisfaction from being part of a team, are motivated by tackling complex challenges, are courageous enough to share ideas, action-oriented, resilient, and results-driven. What you can expect: You can expect an inclusive, flexible, and fun culture, comprehensive salary, pay transparency, benefits, and time off package with plenty of personal development and growth opportunities. If you are looking for meaningful work, a clear purpose, high standards, work/life balance, and the ability to contribute to something important, find out more about us at: ***************** How YOU will make a Difference: HMA is seeking a highly organized, proactive and service oriented Office Manager to ensure the smooth, efficient operation of HMA's office while providing high-level administrative support to designated leader(s). As the Office Manager, you will manage all aspects of facilities and office operations, maintaining a Class “A” in-office experience. Additionally, you will manage complex calendars, coordinate meeting logistics, event support, and provide administrative support including documentation, travel arrangements, expense processing, and follow-up on action items. This role handles confidential information with discretion and models professionalism, customer service and operational excellence What YOU will do: Office Operations & Facilities: Investigate, track and resolve safety and facility concerns; coordinate repairs with property management/vendors. Serve as SME for mail/shipping operations and optimization efforts. Support execution of BCDR/Emergency response plan and employee safety programs. Assist with planning and execution of company events hosted by Compliance/Facilities. Support annual SOC audit execution for internal controls assigned to Facilities Administrative Support: Anticipate scheduling conflicts and propose solutions. Collect and prepare briefing materials for meetings; ensure leaders are fully prepared. Collaborate on presentations and reports; edit and format documents. Monitor governance and operational deadlines; proactively ensure compliance. Support Record Management Program execution Coordinate follow-up on action items across departments. Serve as the go-to resource for new team members joining the Compliance and Facilities team. Requirements Knowledge, Experience and Attributes for Success: AA or BA degree in Communications, Business Administration, Healthcare Administration preferred. 3-5+ years of experience in administration support or office support roles. Proficient experience in Microsoft Suite (Outlook, Word, Teams, SharePoint, PPT, etc) Experience with mail operations and facility management best practices. Experience drafting and finalizing internal and external communications as well as creating decks to present Proven track record managing complex calendars, coordinating travel, and handling confidential information. Familiarity with organizational safety protocols, record management programs. Ability to manage budgets, expenses reporting and cost control. Experience working cross-functionally in mid-sized or large organizations. Proactive problem-solver with strong prioritization skills. High emotional intelligence and cultural sensitivity. Able to manage up and across with professionalism and diplomacy. Professional demeanor and responsiveness to staff and visitors. Ability to adjust to changing priorities and environments. Ability to lift, push, carry and pull objects weighing more than 15 pounds on a regular basis. Frequent bending, standing and walking throughout the workday. Must be able to move safely and efficiently in an office environment Ability to perform repetitive motions and maintain physical stamina for extended periods. Available to respond to critical situations outside of standard business hours, including evenings, weekends and holidays as needed. Benefits Compensation: The base salary range for this position in the greater Seattle area is $77,000-$94,000 and varies dependent on geography, skills, experience, education, and other job or market-related factors. Performance-based incentive bonus(es) is available. Disclaimer: The salary, other compensation, and benefits information are accurate as of this posting date. HMA reserves the right to modify this information at any time, subject to applicable law. In addition, HMA provides a generous total rewards package for full-time employees that includes: Seventeen (IC) days paid time off (individual contributors) Eleven paid holidays Two paid personal and one paid volunteer day Company-subsidized medical, dental, vision, and prescription insurance Company-paid disability, life, and AD&D insurances Voluntary insurances HSA and FSA pre-tax programs 401(k)-retirement plan with company match Annual $500 wellness incentive and a $600 wellness reimbursement Remote work and continuing education reimbursements Discount program Parental leave Up to $1,000 annual charitable giving match How we Support your Work, Life, and Wellness Goals At HMA, we believe in recognizing and celebrating the achievements of our dedicated staff. We offer flexibility to work schedules that support people in all time zones across the US, ensuring a healthy work-life balance. Employees have the option to work remotely or enjoy the amenities of our renovated office located just outside Seattle with free parking, gym, and a multitude of refreshments. Our performance management program is designed to elevate career growth opportunities, fostering a collaborative work culture where every team member can thrive. We also prioritize having fun together by hosting in person events throughout the year including an annual all hands, summer picnic, trivia night, and a holiday party. We hire people from across the US (excluding the state of Hawaii and the cities of Los Angeles and San Francisco.) HMA requires a background screen prior to employment. Protected Health Information (PHI) Access Healthcare Management Administrators (HMA); employees may encounter protected health information (PHI) in the regular course of their work. All PHI shall be used and disclosed on a need-to-know-basis and according to HMA's standard policies and procedures. HMA is an Equal Opportunity Employer. For more information about HMA, visit *****************
    $77k-94k yearly Auto-Apply 9d ago
  • Veteran Services Administrator & Outreach Support Specialist (Remote)

    Family Resource Home Care 4.4company rating

    Portland, OR jobs

    Family Resource Home Care is seeking a detail-oriented and mission-driven Veteran's Administrator to support our branches across WA, OR, ID, NM and CO. This role ensures timely and accurate handling of VA referrals, documentation, and communications, while supporting outreach and compliance efforts to enhance care for Veterans. Key Responsibilities · Referral & Documentation Management · Monitor multiple streams of communications. · Manage VA documentation. · Communication & Coordination · Monitor and coordinate compliance with branches. · Authorization Compliance · Ensure documentation meets VA Medical Center standards across multiple locations. · Reporting & Outreach Campaigns · Generate reports and intake data for outreach campaigns · Attend regional VA meetings and share recaps. · Support development of website tools, referral programs, and outreach materials. · Veteran Event Engagement · Coordinate events and outreach with branches. · Training & Development · Stay current on national and regional VA documentation standards. · Oversee branch outreach and training materials · Monitor CRM for accurate profile information Minimum Qualifications · Experience: Ideally 1-3 years' experience in data entry, administration, marketing, home care or home health care, VA, healthcare in the senior industry · Skills: Knowledgeable of administration principles and practices, computer savvy, self-starter and disciplined in setting and maintaining communications and schedule. Able to build relationships quickly and deliver succinct messaging during interactions. Demonstrated competence in task management with strong multitasking. Must be able to analyze and interpret data, gather needed information, evaluate the situation and offer suggestions. · Technical Proficiency: Strong computer/technical skills and proficiency with PC based MS Office Suite, and CRM management. Preferred Qualifications · At least 1 year of experience in administrative roles supporting healthcare, VA CCN, TriWest, home care, home health, senior living. · Bachelor's degree in business, administration, marketing, communications, or related field · Strong organizational and communication skills. · Familiarity with home care documentation and VA compliance standards. · Ability to manage multiple tasks across regional branches. · 2-3 professional references. · Must take joy in your daily work and have a great sense of humor! Work Schedule and Location · Our typical office hours are Monday - Friday, 8am-5pm. Occasional work on evenings and weekends may be required. This role will primarily be home-based/remote, however occasional office days, attendance at events and in-person meetings will be required. Ideal candidate is based in one of our market areas to help with time zones and collaboration Benefits & Perks · Comprehensive Insurance: Medical, dental, vision, and prescription options to keep you and your family healthy. · Company-Paid Life Insurance: Peace of mind with our company-paid life and AD&D insurance. · 401(k) Plan: Secure your financial future with our retirement plan, including company matching. · Health Savings Account: Manage your healthcare costs effectively. · Employee Assistance Program: Support for personal and professional challenges. · Work Equipment: Company-provided computer and office setup. · Paid-Time Off: Accrue 3 weeks of paid vacation in your first year, and more after that · 11 Paid Holidays: Enjoy time with friends and family during the holidays. · Work From Home Flexibility: This position offers primary work from home with only occasional on-site requirements. Pay Range: $40,000-45,000/yr
    $40k-45k yearly Auto-Apply 27d ago
  • Administrative Assistant III

    Detroit Wayne Integrated Health Network 4.1company rating

    Detroit, MI jobs

    The Administrative Assistant III classification performs highly difficult, complex, and responsible office work. The Administrative Assistant is responsible for the overall coordination and effective operation of the office. This employee assists with the development of departmental programs, services and activities. This employee also works within general methods and procedures and uses independent judgment to perform required duties and responsibilities. PRINCIPAL DUTIES AND RESPONSIBILITIES: Performs highly difficult, complex, and responsible office work, under the general supervision, including planning, assigning and reviewing the work of subordinate clerical employees. Prepares, maintains, and compiles highly difficult and complex departmental reports and records. Coordinates internal and external meetings, conference calls and other engagements, conferences and activities for the Director/Supervisor Takes and transcribes meeting minutes. Performs specialized office work requiring knowledge of departmental policies and procedures. Acts in a team leadership capacity, including coordination of daily activities, prioritizing, delegating and supervision of work to completion. Develops policies and procedures pertaining to administrative and operational functions. Works with Network management divisions in resolving problems related to operations and administration. Coordinates time management, scheduling and travel coordination activities for their Director/Supervisor. Answers routine correspondence and conducts business with the public and other departments, answers difficult and unusual questions requiring considerable judgement, knowledge and interpretation of the activity performed. Attends meetings of boards, commissions, and/or conferences, where verbatim dictation must be taken with considerable speed and accuracy. Compiles reports. Processes, files, and records personnel transactions. Approves documents for submission to internal departments and external agencies. Supervises the development, maintenance and dissemination of confidential information/files. Develops and implements special projects as directed. Facilitates internal and external meetings as identified by the Director - including performing work activities related to said meetings. Perform other related duties as assigned. Knowledge, Skills and Abilities (KSA's) Knowledge of DWIHN rules, practices, policies and procedures. Knowledge of departmental rules, practices, policies and procedures. Computer skills Clerical skills Filing skills Typing skills Time management skills Organizational skills Customer Service skills Teamwork skills Problem Solving skills Critical Thinking skills Leadership skills Ability to communicate orally. Ability to communicate in writing. Ability to work effectively with others. Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population. Judgement/Reasoning ability. REQUIRED EDUCATION: A High School Diploma, GED, or equivalent. REQUIRED EXPERIENCE: Three (3) years of professional experience performing clerical duties and responsibilities. NOTE: Education completed at a recognized college, university or trade school may be substituted for required experience on a year for year basis. REQUIRED LICENSE(S). A valid State of Michigan Driver's License with a safe and acceptable driving record. WORKING CONDITIONS : Work is usually performed in an office setting but requires the employee to drive to different sites throughout Wayne County and the State of Michigan. This position can work remotely with supervisory approval. Currently this position is primarily a remote position. This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer
    $25k-30k yearly est. Auto-Apply 4d ago
  • Credentialing Administrator

    United Dental Corporation 4.3company rating

    Remote

    Credentialing Administrator (Multi-State Dental Service Organization) Full Time: (Monday - Friday) Pay: $55k-$70k/year (≈ $26-$34/hour) Credentialing Administrator Department: Credentialing & Payer Relations (Revenue Cycle Management) Reports To: Director of Revenue Cycle Management Location: Remote (U.S.-based) Role Overview The Credentialing Administrator owns end-to-end provider credentialing and payer enrollment for a multi-state Dental Service Organization (DSO). This role manages provider data, leads Change of Ownership (CHOW) transitions, submits and tracks credentialing applications, evaluates payer contracts and fee schedules, and serves as the primary point of contact with insurance carriers. Success in this role ensures providers are enrolled on time, practices remain compliant, claims pay correctly, and leadership has clear insight into payer participation decisions. Why This Role Is Different True ownership, not task-based credentialing: This role owns end-to-end provider onboarding, CHOW transitions, and payer participation strategy-not just application processing. Strategic impact: You'll advise leadership on where and how the organization participates with payers, influencing access, reimbursement, and growth decisions across multiple states. Complex, meaningful work: Support a multi-site, multi-TIN Dental Service Organization with frequent CHOW activity and varied payer landscapes. Strong cross-functional partnership: Work closely with Operations, Finance, RCM, Compliance, and Practice Leadership to ensure credentialing decisions translate into clean claims and predictable revenue. Remote with autonomy: Fully remote role with trust, accountability, and the ability to build scalable processes that actually stick. Relationship-driven: Act as the primary liaison with payer representatives and have the authority to escalate, negotiate, and resolve issues. Key Responsibilities1. Provider Data & Credentialing Management Collect, verify, and maintain provider documentation (licenses, DEA/CSR, malpractice, CAQH, NPI, W-9, education, board certifications, CE). Maintain a centralized, auditable source of truth with version control and expiration tracking. Manage CAQH profiles, NPPES updates, Medicaid IDs, PECOS (if applicable), and payer rosters. Ensure data accuracy prior to submission and resolve discrepancies (name, address, taxonomy, TIN, EFT/ERA details). Conduct OIG/SAM exclusion checks and state license verification. Ensure HIPAA compliance and internal data governance standards. 2. CHOW Transitions & Network Strategy Lead end-to-end CHOW processes across payers, including contract updates, roster changes, EFT/ERA transitions, and portal access. Create and manage CHOW project plans with clear timelines and risk mitigation. Advise leadership on optimal payer participation by state, location, and specialty. Track CHOW milestones and validate post-transition performance (claims paid, EFT accuracy, portal access). 3. Credentialing & Recredentialing Applications Prepare, submit, and track initial and recredentialing applications across commercial, government, and dental carriers. Monitor expirations and recredentialing cycles to prevent network lapses. Respond to payer RFIs, escalate delays, and document all follow-ups. Maintain accurate payer portal access and ensure providers/sites display correctly as in-network. Establish and meet SLAs for submission quality, turnaround time, and follow-up cadence. 4. Contract & Fee Schedule Review Organize and maintain payer contracts and fee schedules with version control. Compare fee schedules against benchmarks (top CDT codes, regional rates, Medicaid/Medicare references). Analyze contract terms and summarize financial and operational impacts. Partner with Finance and RCM to model reimbursement outcomes and support renegotiations or terminations. Coordinate implementation of fee schedules and audit initial payments for accuracy. 5. Carrier Relationship Management Serve as the primary contact for payer and carrier representatives. Schedule and lead regular check-ins and QBRs. Resolve escalations related to credentialing, rosters, CHOWs, and contracts. Communicate updates and outcomes to internal stakeholders. Requirements 3-5+ years of healthcare credentialing experience (dental strongly preferred). Experience supporting multi-provider, multi-location, and multi-state environments. Hands-on experience with CAQH ProView, payer portals (e.g., Availity, UHC, Aetna, Cigna, Delta Dental, MetLife), NPPES, and Medicaid portals. Proven experience leading CHOW transitions. Strong organizational, documentation, and follow-up skills. Proficiency with Microsoft 365 (Excel, Teams, SharePoint). Clear, professional communication skills. Preferred NAMSS CPCS or CPMSM certification. Prior DSO experience and familiarity with delegated credentialing. Basic analytics skills (Excel models, variance analysis, KPI tracking). Experience with EFT/ERA enrollment tools and RCM systems. Core Competencies Project Management: Manages complex, multi-state workstreams effectively. Analytical Thinking: Translates contracts and fee schedules into insights. Stakeholder Communication: Provides clear updates to leadership and partners. Process Improvement: Builds scalable, compliant workflows. Compliance & Confidentiality: Protects sensitive data and meets regulatory standards. Benefits Full benefits package (for 25+ hours/week): Medical, Dental, Vision 401(k) with 4% match Paid Time Off and 7 paid holidays Employee Assistance Program: Free confidential counseling and support Voluntary benefits: Pet insurance, identity theft protection, and more All PPE provided - safe and compliant workplace
    $55k-70k yearly Auto-Apply 10d ago
  • PT Office Coordinator

    Beartooth Billings Clinic 3.7company rating

    Red Lodge, MT jobs

    Job Description About the Role: The PT Office Coordinator plays a crucial role in ensuring the smooth and efficient operation of the office environment on a part-time basis. This position is responsible for managing administrative tasks, coordinating communication between departments, and supporting staff to maintain organizational effectiveness. The coordinator will serve as a primary point of contact for internal and external stakeholders, facilitating scheduling, correspondence, and resource allocation. By maintaining accurate records and overseeing office supplies and equipment, the coordinator helps create a productive and welcoming workplace. Ultimately, this role contributes to the overall success of the organization by providing reliable administrative support and fostering effective office operations. Minimum Qualifications: High school diploma or equivalent. Proven experience in an administrative or office coordination role. Proficiency with Microsoft Office Suite (Word, Excel, Outlook). Strong organizational and multitasking abilities. Excellent verbal and written communication skills. Preferred Qualifications: Associate degree or higher in Business Administration or related field. Experience with office management software and tools such as Google Workspace or project management platforms. Basic knowledge of bookkeeping or accounting principles. Ability to work independently and manage time effectively in a part-time capacity. Previous experience in a healthcare, education, or nonprofit environment. Responsibilities: Manage daily office operations including answering phones, responding to emails, and greeting visitors. Coordinate schedules, meetings, and appointments for staff and management. Maintain and organize office files, records, and documentation both digitally and physically. Order and manage office supplies and equipment to ensure availability and functionality. Assist with preparation of reports, presentations, and correspondence as needed. Support onboarding processes for new employees and facilitate communication across departments. Handle basic bookkeeping tasks such as invoicing, expense tracking, and budget monitoring. Ensure compliance with company policies and maintain confidentiality of sensitive information. Skills: The required skills such as proficiency in Microsoft Office and strong communication are essential for managing daily correspondence, scheduling, and documentation tasks efficiently. Organizational skills enable the coordinator to prioritize multiple responsibilities and maintain an orderly office environment. Preferred skills like familiarity with office management software and basic bookkeeping enhance the ability to streamline operations and support financial tracking. Effective multitasking and time management skills are critical to balancing the part-time workload while ensuring all duties are completed accurately and on time. Together, these skills empower the coordinator to facilitate smooth office functions and contribute positively to the team's productivity.
    $32k-38k yearly est. 18d ago
  • Office Manager

    Detroit Wayne Mental Health Authority 4.1company rating

    Detroit, MI jobs

    Officer Manager Job Description Under the general supervision of the department Director, the Office Manager is responsible for managing the department's administrative office. Employees may function as a supervisor for a small group of personnel. These employees have a high degree of individual responsibility for planning and carrying out the details and procedures of their own work. PRINCIPAL DUTIES AND RESPONSIBILITIES: Performs highly difficult, complex, and responsible office work, under general supervision. Plans, assigns and reviews the work of subordinate employees. Prepares, maintains, and compiles highly difficult and complex departmental reports and records. Completes basic onboarding training for all new department staff. Including but not limited to initial crisis orientation, monitoring of online module training, assignment of additional in person trainings (i.e. CPR), and scheduling of shadow shifts. Maintains employee training/certification files for department staff. Monitors department staff training expiration dates and notifies staff and managers of forthcoming expirations. Takes and transcribes meeting minutes. Performs specialized office work requiring knowledge of departmental policies and procedures. Acts in a supervisory capacity, including coordination of daily activities, prioritizing, delegating and supervision of work to completion. Including in person supervision on all units, front desk and other guest areas. Develops policies and procedures pertaining to administrative and operational functions. Works with Network management divisions in resolving problems related to operations and administration. Answers routine correspondence and conducts business with the public and other departments, answers difficult and unusual questions requiring considerable judgement, knowledge and interpretation of the activity performed. Coordinates the purchase of department supplies and small administrative devices for the department. Approves documents for submission to other internal departments and external agencies. Supervises the development, maintenance and dissemination of confidential information/files. Develops and implements special projects as directed. Contacts vendors for supplies and DWIHN inventory. Reviews and manages vendor contracts including coordinating with other internal departments to successfully execute new or updated vendor contracts as needed. Participates and leads RFP/RFQ process for external vendor contracts. Maintains communication with vendors regarding services and supplies for the department. Processes vendor and other payments. Orders medical and office supplies and maintains inventories for DWIHN units. Ensures all vendor-supplied items are appropriately stocked. Handles petty cash as applicable. Records or enters data related to payroll, accounts payable, accounts receivable and time sheets. Assists with scheduling staff of 24/7 programs and other operations. Works with HR to ensure compliance with OSHA rules. Performs monthly environmental audits througho the building. If deficiencies are found, work with department leadership to develop action plan. Leads completion of action plan. Oversees all facility safety drills and reviews for compliance. Oversees contract deliverables. Ensures reception duties, such as answering phones, keeping area neat and organized, maintaining inventory, are being performed in a timely manner. Performs related duties as assigned. Knowledge, Skills and Abilities (KSA's): Knowledge of DWIHN rules, practices, policies and procedures. Knowledge of the DWIHN provider network. Knowledge of general behavioral health theory and practice. Knowledge of departmental rules, practices, policies and procedures. Knowledge of vendor and contract management. Knowledge of inventory, accounts receivables and accounts payables. Knowledge of basic HR functions. Computer skills Clerical skills Filing skills Typing skills Time management skills Organizational skills Customer Service skills Teamwork skills Problem Solving skills Critical Thinking skills Decision-making skills Supervisory skills Leadership skills Ability to communicate orally. Ability to communicate in writing. Ability to work effectively with others. Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population. Judgement/Reasoning ability. REQUIRED EDUCATION: An Associate's Degree from a recognized college or university or its equivalent. REQUIRED EXPERIENCE: Five (5) years of professional experience performing clerical duties and responsibilities. NOTE: Education completed at a recognized college, university or trade school may be substituted for required experience on a year for year basis. REQUIRED LICENSE(S). A valid State of Michigan Driver's License with a safe and acceptable driving record. WORKING CONDITIONS: Work is usually performed in an office setting but requires the employee to drive to different sites throughout Wayne County and the State of Michigan. This position can work remotely with supervisory approval. This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer
    $31k-39k yearly est. Auto-Apply 31d ago
  • Administrative Assistant

    Western Montana Mental Health Center 3.5company rating

    Missoula, MT jobs

    Looking for a career that makes a difference in the lives of others, offering hope, meaningful life choices, and better outcomes? Who we are Since 1971 Western Montana Mental Health Center (WMMHC) has been the center of community partnership in the 15 counties we serve across western Montana. We have committed to providing whole-person, person-centered care by ensuring an approach to health care that emphasizes recovery, wellness, trauma-informed care, and physical-behavioral health integration. We know the work we do is important and makes a significant impact in the lives of our clients and in our communities. Working at WMMHC also gives you the opportunity to work under the Big Sky, giving you the adventure of a life time while serving your community and changing lives. We offer a work life balance so you still have time to discover all the natural beauty and recreational dreams that Montana has to offer while still engaging in a career path that is challenging and fulfilling. If you want to join our team where community is at the heart of what we do, then you've come to the right place! Job Summary: The Administrative Assistant is a team member of a fast-paced and energized company working with some of the most vulnerable population. A successful Administrative Assistant at WMMHC is a brilliant multitasker and a detail-oriented coordinator; they keep the office moving forward and are critical to WMMHC's success. A typical day at the front desk is spent providing clients top-notch customer service and helping clinicians focus on therapeutic goals instead of administrative ones. Every day this position works to make sure client demographics are up to date, managing schedules so that clients can receive services quickly, sending out helpful reminders, and ensuring compliance information is reported to any relevant entities. This position provides supports that help our clients receive the best care possible. Everyday you'll be rewarded by seeing the improvements our clients make. This job is meaningful and the successful applicant will have the ability to make a significant impact serving their community. Come join the WMMHC team and make a difference! Current openings in Missoula Qualifications: High school diploma or equivalent Ability to pass background check and driver's license check upon offer of employment. Provide proof of auto liability insurance coverage per Western's policies. Montana Driver's License with good driving record Preferred experience One year in general office work preferred Benefits: We know that whole-person care is not just important for our clients, but recognize it's just as important for our employees. WMMHC has worked hard to provide a benefits package that encompasses that same concept. Our comprehensive benefits package focuses on the health, security, and growth of our employees. Benefit offerings will vary based upon full time, part time, or variable status. Health Insurance - 3 options to choose from starting as little as no cost for employee only Employer paid benefits: Employee Assistance Program, Life insurance for employees and dependents, and long term disability Voluntary options available: dental & vision insurance, short term disability, additional life insurance and dependent care flexible spending account Health savings account (HAS) with match or medical flexible spending account (FSA) 403(B) Retirement enrollment offered right away with an employer match offered after one year Generous paid time off to take care of yourself and do the things you love Accrued PTO starts immediately Extended sick leave 9 paid holidays and 8 floating holidays Loan forgiveness programs through PSLF or NHSC
    $31k-37k yearly est. Auto-Apply 60d+ ago
  • Administrative Assistant

    Western Montana Mental Health Center 3.5company rating

    Missoula, MT jobs

    Administrative Assistant Looking for a career that makes a difference in the lives of others, offering hope, meaningful life choices, and better outcomes? Who we are Since 1971 Western Montana Mental Health Center (WMMHC) has been the center of community partnership in the 15 counties we serve across western Montana. We have committed to providing whole-person, person-centered care by ensuring an approach to health care that emphasizes recovery, wellness, trauma-informed care, and physical-behavioral health integration. We know the work we do is important and makes a significant impact in the lives of our clients and in our communities. Working at WMMHC also gives you the opportunity to work under the Big Sky, giving you the adventure of a life time while serving your community and changing lives. We offer a work life balance so you still have time to discover all the natural beauty and recreational dreams that Montana has to offer while still engaging in a career path that is challenging and fulfilling. If you want to join our team where community is at the heart of what we do, then you've come to the right place! Job Summary: The Administrative Assistant is a team member of a fast-paced and energized company working with some of the most vulnerable population. A successful Administrative Assistant at WMMHC is a brilliant multitasker and a detail-oriented coordinator; they keep the office moving forward and are critical to WMMHC's success. A typical day at the front desk is spent providing clients top-notch customer service and helping clinicians focus on therapeutic goals instead of administrative ones. Every day this position works to make sure client demographics are up to date, managing schedules so that clients can receive services quickly, sending out helpful reminders, and ensuring compliance information is reported to any relevant entities. This position provides supports that help our clients receive the best care possible. Everyday you'll be rewarded by seeing the improvements our clients make. This job is meaningful and the successful applicant will have the ability to make a significant impact serving their community. Come join the WMMHC team and make a difference! Current openings in Missoula Qualifications: High school diploma or equivalent Ability to pass background check and driver's license check upon offer of employment. Provide proof of auto liability insurance coverage per Western's policies. Montana Driver's License with good driving record Preferred experience One year in general office work preferred Benefits: We know that whole-person care is not just important for our clients, but recognize it's just as important for our employees. WMMHC has worked hard to provide a benefits package that encompasses that same concept. Our comprehensive benefits package focuses on the health, security, and growth of our employees. Benefit offerings will vary based upon full time, part time, or variable status. Health Insurance - 3 options to choose from starting as little as no cost for employee only Employer paid benefits: Employee Assistance Program, Life insurance for employees and dependents, and long term disability Voluntary options available: dental & vision insurance, short term disability, additional life insurance and dependent care flexible spending account Health savings account (HAS) with match or medical flexible spending account (FSA) 403(B) Retirement enrollment offered right away with an employer match offered after one year Generous paid time off to take care of yourself and do the things you love Accrued PTO starts immediately Extended sick leave 9 paid holidays and 8 floating holidays Loan forgiveness programs through PSLF or NHSC
    $31k-37k yearly est. Auto-Apply 60d+ ago
  • Front Office Coordinator

    Excel Physical Therapy Specialized Orthopedic & Sports Rehabilitation 4.1company rating

    Bozeman, MT jobs

    Excel Physical Therapy is a premier, therapist-owned outpatient orthopedic and sports clinic with locations in Bozeman and Manhattan, Montana. Since 2001, our practice has been grounded in the values of specialization, collaboration, customer service, and excellence in patient care. Our team is composed of the most qualified and motivated physical therapists and support staff, creating a workplace focused on growth, teamwork, and exceptional care. We are proud to have been named “Best Physical Therapy” in the Bozeman Chronicle Gallatin's Greatest Community Choice Awards three years running. Bozeman is consistently ranked as one of the top small cities to live in-thanks to its balance of vibrant community life and unmatched access to outdoor recreation in every season. Learn more about our practice at excelptmt.com. Job Description Excel Physical Therapy is seeking a warm, organized, and service-minded Front Office Coordinator to join our Bozeman team. As the first point of contact for patients, visitors, and callers, you'll set the tone for an exceptional clinic experience. This role is perfect for someone who loves connecting with people, thrives in a fast-paced environment, and takes pride in accuracy, communication, and teamwork. Your ability to multitask and keep daily operations running smoothly will play a key part in our clinic's success and reputation. Job Duties: Job Duties Warmly greet patients and deliver outstanding customer service Coordinate patient care from initial evaluation through discharge Answer and direct phone calls Manage electronic scheduling with accuracy and efficiency Perform data entry and maintain clean, organized records Verify insurance benefits and obtain required information Maintain patient charts and EMRs in compliance with clinic standards Collect, post, and deposit patient payments Assist with faxing, filing, and other administrative tasks as assigned Qualifications High school diploma or equivalent Strong customer service orientation Ability to work well independently and as part of a team Professional, polished appearance and demeanor Excellent verbal and written communication skills Strong attention to detail and ability to multitask in a busy environment Additional Information All your information will be kept confidential according to EEO guidelines. Benefits Package includes: Competitive hourly wage Bonus Rewards Program Medical, Dental, Vision, and Basic Life/AD&D Insurance Flexible Spending Accounts Health Savings Accounts Supplemental Life, Short- & Long-Term Disability Insurance Health & Wellness Program Gym Membership Discounts Generous PTO package 6 Paid Holidays 401(k) matching Employee Assistance Program Employee discount plans Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog) The anticipated base salary for this position is $20.00 an hour. Salary is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. Medical, dental, vision, 401(k), paid time off, and other benefits are also available, subject to the terms of the Company's plan.
    $20 hourly 30d ago

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