BPA Quality has been the global leader in providing Managed Quality Assurance Services for contact centres worldwide for more than 25 years. We work with some of the world's biggest organisations with one aim: to improve customer experience and through this deliver increased CSAT, NPS, sales, retention, loyalty, cost optimisation and profitability. Whether looking to increase revenues, grow customer loyalty or identify under-performance, we use our innovative and flexible Managed Quality Assurance Solutions to independently analyse customer communications and provide expert professional services to translate the findings into profit.The staff at BPA Quality come from unusually diverse demographic backgrounds. The company is 46.1% female and 43.1% ethnic minorities. BPA Quality employees are slightly more likely to be members of the Democratic Party than the Republican Party, with 56.0% of employees identifying as members of the Democratic Party. Despite their political differences, employees at BPA Quality seem to be happy. The company has great employee retention with staff members usually staying for 4.0 years.BPA Quality is a medium professional company with 300 employees and an annual revenue of $32.4M that is headquartered in New York.
BPA Quality's mission statement
We are proud of our rich heritage and have never lost our passion, our purpose, and our sense of who we are.
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BPA Quality is ranked #8 on the Best companies to work for in Garden City, NY list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.
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BPA Quality diversity
10.0
Diversity score
We calculated BPA Quality’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of BPA Quality’s workforce.
BPA Quality diversity summary. Zippia estimates BPA Quality's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated BPA Quality's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of BPA Quality's workforce.
BPA Quality has 300 employees.
46% of BPA Quality employees are women, while 54% are men.
The most common ethnicity at BPA Quality is White (57%).
19% of BPA Quality employees are Hispanic or Latino.
11% of BPA Quality employees are Asian.
The average employee at BPA Quality makes $62,357 per year.
BPA Quality employees are most likely to be members of the democratic party.
Employees at BPA Quality stay with the company for 4.0 years on average.
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BPA Quality financial performance
9.3
Performance score
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Zippia gives an in-depth look into the details of BPA Quality, including salaries, political affiliations, employee data, and more, in order to inform job seekers about BPA Quality. The employee data is based on information from people who have self-reported their past or current employments at BPA Quality. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by BPA Quality. The data presented on this page does not represent the view of BPA Quality and its employees or that of Zippia.
BPA Quality may also be known as or be related to BPA International Inc, BPA International Inc., BPA Quality and Bpa International, Inc.