Data Center Technician jobs at BPL Plasma - 15 jobs

Organization Overview, Mission, Vision, and Values Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 45 clinic locations, the area's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors. Position Summary The role of the HIS Tech I reports to the Health Information Services Manager. This position is responsible for supporting the revenue cycle by retrieving and processing discharged medical records and performing basic Release of Information (ROI) tasks in a timely and efficient manner. Essential Position Responsibilities Transport medical records to the HIS department while obtaining verification of record receipt Assemble and scan medical records utilizing the electronic medical record (EMR) software Remain knowledgeable regarding ROI in order to appropriately assist with release requests Assist other departments and users on location of documents within EMR software Appropriately utilize the transcription system for accessing documents, as needed Effectively communicate with physician offices for retrieval and completion of needed documentation Identify duplicate medical records and combine, as appropriate Perform analysis of documentation in patient chart and utilize for reporting purposes Issue deficiencies for missing information within the medical record Assist with answering correspondence from outside agencies regarding their billing needs Qualifications Education: High School Diploma or GED Licensure and Certifications: RHIT or RHIA certification, preferred. Experience: Minimum 1-year previous experience in an HIS, healthcare, or clerical support role, preferred. Work Environment: This position will spend 50% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs. This position will spend 50% of time sitting while performing work in a standard office environment. This position will require transportation between facilities.

**Become a part of our caring community and help us put health first** The Lead Technology Leadership Professional is responsible for all aspects of software or hardware product delivery and performance. The Lead Technology Leadership Professional works with vendor management team, procurement team and other internal IT team on problems of diverse scope, third party SaaS product and complexity ranging from moderate to substantial. The Lead Technology Leadership Professional works with design engineering, business partners and test team to drive products from strategy phase, requirement gathering, user story creation, design completion to volume production release. Performs various tasks to verify and validate product designs. Influence other leaders and teams, works with business and other teams in relase planning and roadmap. Supports product evaluation and qualification on leading edge technology components. Ensures that production schedules are followed and product(s) meet specifications and quality requirements. Interacts with product engineering, quality, manufacturing and marketing teams to analyze and provide technical support to help resolve customers' product related problems/issues. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action. **Use your skills to make an impact** **Required Qualifications** + Bachelor's degree or 8 years of experience + Knowledge Anaplan Implementation Experience + Database Management ( Data lake, SQL) + Resource, Procurement and Vendor Management process experience + 2 or more years of project leadership experience + Experience leading system implementation enterprise-wide projects + Experience with the technologies in use in the application(s) or infrastructure + HR System knowledge + Experience with unit testing and mocking + Ability to manage multiple tasks and deadlines with attention to detail. + Ability to communicate effectively and deliver presentations to senior leaders + Advanced experience leading special projects and producing metrics, measurements and trend reports + Must be passionate about contributing to an organization focused on continuously improving consumer experiences **Preferred Qualifications** + MBA or other Advanced Degree + Demonstrated ability to run large scale, highly visible programs with responsibility for multiple project teams + Possess a solid understanding of operations, technology, communications and processes + Six Sigma certification + ITIL certification **Additional Information** **Work-At-Home Requirements** + WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense. + A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required. + Satellite and Wireless Internet service is NOT allowed for this role. + A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $117,600 - $161,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 02-26-2026 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************

We are seeking a highly motivated and detail-oriented IT Service Desk Specialist to join our specialized IT support team dedicated to the Radiology Department. In this critical role, you will be the primary point of contact for technical support within Radiology, ensuring the smooth operation of vital systems and equipment. This position requires participation in an on-call rotation to provide essential after-hours support. You will also be responsible for the comprehensive asset management lifecycle within the Radiology Operations Space, from procurement to disposal, and will play a key role in developing and maintaining robust documentation and knowledge articles to empower the Radiology Department with self-service resources. If you are passionate about technology, possess excellent problem-solving skills, and thrive in a fast-paced healthcare environment, we encourage you to apply. **ESSENTIAL RESPONSIBILITIES** + Work with more senior team members, customers, Technical Engineers, Software Engineers, Architects, and Capability Managers to assist in capturing capability needs and driving quality business solutions. Assist with the creation and maintenance of deliverables such as business vision, requirements, personalization to different clients, and user interface design. + Collaborate with cross-functional teams on technology development projects, contributing to various stages of the technology delivery lifecycle, leveraging diverse technology skills and perspectives to drive project success. + Support various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts. + Ensure compliance with required standards and obtain all necessary approvals throughout the project lifecycle. + Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation. + Other duties as assigned or requested. **EXPERIENCE** **Required** + Information Systems or Technology **Preferred** + Lean/Six Sigma + Health Insurance or HealthcareIndustry **SKILLS** + Basic Analytical Skills + Basic Problem-Solving + Basic Communication Skills **EDUCATION** **Required** + Bachelor's degree in Business Administration, Business Management, Information Systems or related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree. **Substitutions** + None **Preferred** + Master's degree in Business Administration, Business Management, Information Systems or related field **LICENSES or CERTIFICATIONS** **Required** + None **Preferred** + Information Technology Infrastructure Library (ITIL) + The Open Framework Group (TOGAF) + Six Sigma + Project Management Professional (PMP) **Language (Other than English):** None **Travel Requirement:** 25% - 50% **PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS** **Position Type** Office- or Remote-based Teaches / trains others Occasionally Travel from the office to various work sites or from site-to-site Frequently Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required No Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Rarely **_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._ **_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._ _As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._ _Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._ **Pay Range Minimum:** $50,200.00 **Pay Range Maximum:** $91,200.00 _Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._ Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at ***************************** California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J275241

Safety Status: Safety Sensitive Under general supervision provide a variety of complex and advanced technical and professional design/review work to support the Water Utilities Department for all new development projects that involve water or sewer infrastructure extensions within the City of Bentonville. The technician will provide and gather information based on in the office and field activity experiences. Levels of responsibility Responsible Asset Value: Technology $1500.00 Survey/ Geospatial Data acquisition equipment $100,000 Private Development Donated Assets - $4,000,000 - $10,000,000 annually Technology Knowledge: Tyler Enterprise ERP, Executime, BambooHR, Microsoft Office including Outlook, Excel and PowerPoint, workorder management system, esri products, Bluebeam, Trakit, Digital Collaboration software, and Engineering design software ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Reporting relationships, work assignments, and work schedules may be subject to change in order to meet City needs or operational requirements. Attendance at work and the ability to get along with the public, supervisors, and co-workers are essential elements of this position. Other duties may be assigned. Works under the general supervision and guidance of the City of Bentonville Water Assistant Manager. A wide degree of professional creativity and operational latitude is required and expected. Must be able to work autonomously with minimal supervision. Reviews private and municipal development projects for compliance with the City's water and sanitary sewer standards, specifications, details and ordinances. Coordinates activities concerned with technical developments, scheduling, and resolving design and test problems. Evaluates design changes, specifications and drawing releases. Provide support for in-house development projects as directed by the City Water Technical Supervisor. Conducts and attends meetings with City departments, outside developers, engineers, and contractors related to private and municipal development projects. Performs and/or oversees development and subdivision finals to determine final acceptance of all projects constructed for City ownership and maintenance, including water and sanitary sewer mains within new residential or commercial developments. Addresses citizen requests and concerns related to new developments within the City. This includes coordinating with other city departments on utility layout and installation. Inspects construction sites to monitor progress and ensure conformance to engineering plans, specifications, and construction and safety standards. Uses computer assisted design software and equipment to assist with preparation of specifications and associated details. Assists in creating, updating, and implementing the water distribution and wastewater collection system models, by utilizing the necessary modeling software. Performs various modeling and scenario planning to identify operational efficiencies and emergency preparedness. Assist the City Water Utilities Department and Wastewater Utility Department in the formulations and details of the water and sewer specifications along with other City policies and standards. Assists the GIS/Mapping Department with information necessary for the maintenance of records and record drawings concerning private development and city capital improvement projects. Generate high quality maps and documents for customers using ArcGIS and ArcMap Comprehensive technical knowledge and ability to efficiently operate all Geographic Information Systems. Ability to read, interpret and understand legal descriptions, maps, plats, aerial photographs and other GIS-related source information. Research, analyze and compile data from a variety of sources; utilize modern research methods, including research and statistical analysis to identify and evaluate problems, issues, series, trends and patterns. Convert raw data into various useful formats. Find or create more efficient and effective operations through technology advancements. Maintains security, integrity and accuracy of records. Provides administrative analysis on the provision of economic, geographic or social information. Meets with users to define, evaluate and resolve problems. Explores alternative methods of problem resolution including the use/modification of commercial packages, etc. Implements procedures, processes and monitors effectiveness of software to ensure the department is satisfying user needs Prepares and updates procedures and documentation for new and existing systems, insuring compliance with departmental procedures. This position is considered a first responder in the event of a citywide emergency or disaster situation. During such an event, this position will respond and perform tasks that are assigned based on the need of the situation. SUPERVISORY RESPONSIBILITIES This position doesn't have any supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must also reside in Arkansas and within a reasonable distance from the center of the City of Bentonville in order to respond to emergencies that may arise. EDUCATION and/or EXPERIENCE Associate's degree in, geography, planning, landscape architecture, civil engineering, environmental science, construction management or a related field AND minimum) four (4) years of direct experience working in the engineering or utility field; or a combination of education and experience LANGUAGE SKILLS Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors. MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. TECHNOLOGY SKILLS Knowledge of commonly used concepts, practices, and procedures within the engineering and utility design field. Experience in specialized software, digital modeling, GPS, printer, copy machine and calculator. Sound understanding of mapping processes including cartographic and geographic principles and equipment. General knowledge of, and experience in, Computer-Aided Design (CAD) is preferred. . CERTIFICATES, LICENSES, REGISTRATIONS Possess and maintain a valid Driver License Ability to obtain a Water distribution Class 4 license Ability to obtain a Wastewater Class 2 license PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee is required to sit for long periods, reach with hands and arms, use hands to handle or feel objects/controls, and talk or hear. Also required to stand and walk. Semi-regularly stoop, kneel, crouch, and/or crawl. Employee must lift and/or move up to 25 lbs. regularly. Occasionally lifting up to 100 lbs. required. Visual abilities required include color differentiation, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level is typical of a normal office work environment. Occasional filed visits to construction/ project sites will expose the employee to weather conditions, uneven terrain, open tranches, moving vehicles and equipment and elevated noise. Personal protective equipment will be provided and must be utilized accordingly. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role focuses on more complex issue and is the second level support across our Synapse products. This engineer is expected be able to resolve most of the cases that are presented to them and responsible for documenting more in-depth evaluations of issues that they are unable to resolve. This engineer must be comfortable with making decisions while working on these more complex issues. This role requires a firm grasp of time management and organizational skills. To meet the needs of our customers, working outside normal business hours and on some weekends/holidays is required. In addition to working OT to handle workload and meet required metrics/expectations. **Company Overview** At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. But we don't stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly. Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive. Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles." Visit: *************************************************** **Job Description** **Duties and Responsibilities:** + Supports our Synapse products by remotely troubleshooting and resolving issues, assessing and clearing monitor alarms, and providing our customers with timely responses. + Works on 3rd party hardware, software, and network related issues that are sold or supported by FUJIFILM. + Effectively and efficiently uses the FUJIFULM knowledge resources available to help in the troubleshooting process. + Collaborates with peers and other team members when working on more complex technical issues. + Effectively documents cases throughout the process of troubleshooting the issue. + Strictly follows the Technical Assistance Center (TAC) escalation process to move cases, in a timely manner, to the next level engineer when an issue cannot be resolved. + Engineers must have the ability and skillset to answer and facilitate incoming customer calls, effectively communicate with our customers, and document the interactions within a case. + Works cross-functionally with other Synapse teams/products as required and handles other duties as assigned. + Monitors TAC phone system wall boards to ensure that proper statuses are maintained. + Positive customer surveys, documentation accuracy and consistency, timely case and project completion, and finishing the assigned trainings are standard expectations for all FUJI engineers. + Maintains a high level of success with yearly goals provided by your manager and metrics defined on a team level. + Working outside of normal business hours, overtime, holidays, and participation in an on-call rotation are required to cover the needs of the business. + Some short notice overnight travel, based on the needs of the business, to work on customer systems. + Adheres to the Company's quality and regulatory compliance requirements, without exception, and ensures that all job duties inherent in the position description are performed in accordance with established policies and procedures. + Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards. **Qualifications:** Baseline Qualifications: + Bachelor's Degree, Trade School Certification (Industry related), or Industry Experience Equivalent + One or more industry-specific certifications in relevant technical background (Microsoft, VMware, Cisco certifications preferred). + Working knowledge of Windows OS (Microsoft Server 2012, 2016, 2019, 2022+), networking, SQL Server, and/or Oracle. + Knowledge of current network technologies. + Superior communication and interpersonal skills, excellent phone manner. + Ability to achieve results and meet goals in a fast-paced, team environment. + Ability to make independent decisions based on interpretation of technology data and product knowledge. + Excellent organizational and multi-tasking skills. + Knowledge of Synapse workflows and their implementations. + Knowledge of clinical data transfer protocols and interfaces (HL7 and DICOM) Preferred Qualifications: + FUJIFILM Synapse Administration experience. + Working knowledge of Synapse workflows and their implementations. + Working knowledge of clinical data transfer protocols and interfaces (HL7 and DICOM) + Knowledge with Synapse application front end. + Knowledge of medical informatics architecture (VMware and Storage Solutions). + Knowledge of Linux Architecture. + Experience of using Postgresql + Industry-specific certifications in relevant technical background (Microsoft, VMware, Cisco certifications). + Security Certifications (Security + or higher) **Key Performance Indicators:** + To maintain this position engineer's must: + Maintain Security+ Certification (Security + or higher) + Maintain and expand knowledge acquired to be designated as a TAC Subject Matter Expert (SME) in two disciplines. + All engineers must maintain a case workload within 10% of the median of their peers at a minimum. + Case backlogs must stay at or below 25 cases (not including escalated cases) unless approved by management. **Physical Requirements:** The position requires the ability to perform the following physical demands and/or have the listed capabilities: + The ability to sit up to 75-100% of applicable work time. + The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time. + The ability to stand, talk, and hear for 75% of applicable work time. **Travel:** Occasional (up to 10%) travel may be required based on business need. _*_ _\#LI-Remote_ _In the event that COVID-19 vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption._ _Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements._ _For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption._ **EEO Information** Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc. **ADA Information** If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (****************************** or ***************. **Job Locations** _US-Remote_ **Posted Date** _4 weeks ago_ _(1/5/2026 9:16 AM)_ **_Requisition ID_** _2025-36236_ **_Category_** _Engineering_ **_Company (Portal Searching)_** _FUJIFILM Healthcare Americas Corporation_

**What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities. This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS. **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Responsibilities:** + Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments. + Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies. + Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning. + Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections. + Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability. + Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits. + Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership. + Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices. **Qualifications:** + Bachelor's degree preferred or equivalent work experience preferred + 4-8 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred. + 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs + Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud + Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau + Advanced experience in writing complex SQL queries, stored procedures, etc + Experience in connecting analytic applications to GCP data stores such as BigQuery. + Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus + Preferred to have prior experience in Collibra and Atscale. + Experience with CI/CD pipelines such as Concourse, Jenkins is a plus + Google Cloud Platform or any BI tool administration certification is a plus **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

At North Arkansas Regional Medical Center (NARMC), we believe in growing the next generation of compassionate nurses. As a Student Nurse Technician II, you'll gain hands-on clinical experience while supporting patient care under the supervision of experienced registered nurses. You'll be part of a supportive team environment that values learning, collaboration, and community-centered care. About Us North Arkansas Regional Medical Center (NARMC) is a 174-bed, not-for-profit hospital serving the heart of the Ozarks with a mission to provide exceptional, compassionate care to every patient, every time. We are committed to fostering a culture that values teamwork, integrity, and growth - where each employee contributes to improving health outcomes across our region. Job Summary The Student Nurse Technician II plays a key support role within the nursing team, assisting with direct patient care and clinical tasks under the supervision of a Registered Nurse (RN). This role allows nursing students to apply their classroom learning in a real-world hospital setting while building confidence and skill in preparation for future nursing practice. Qualifications Key Responsibilities Provide basic patient care within scope, including assistance with daily living activities. Support admission assessments and help develop patient care plans (co-signed by supervising RN). Perform wound care and dressing changes under RN supervision. Care for and maintain various drainage tubes, as competency and training allow. Prepare patients for procedures (surgery preps, preps, and douches). Accurately chart all care and special treatments performed. Remove IVs, saline locks, and Foley catheters once competency is verified (after three supervised procedures). Obtain sterile urine samples and wound cultures as directed. Perform oral suction and Foley insertions once covered in nursing coursework and supervised appropriately. Carry out physician orders under RN supervision. Job Qualifications Required: Current enrollment and good standing in a licensed nursing program. Completion of at least two full semesters of nursing coursework and participation in clinical rotations. Basic Life Support (BLS) certification (required). Ability to read, write, speak, and understand English. Completion of CNA checklist and active progress on Nurse Tech checklist. Demonstrated understanding of patient care principles, emergency response, and safe clinical practices. Preferred: Advanced Cardiac Life Support (ACLS) and Pediatric Advanced Life Support (PALS) certifications. Compensation & Schedule Status: Non-exempt, hourly position. Schedule: Variable shifts depending on clinical and academic schedule (may include weekends or holidays as needed). Compensation: Competitive hourly rate commensurate with experience and education level. Why Join Us At NARMC, you'll do more than gain experience-you'll belong to a healthcare family that's invested in your growth. Our nurse leaders mentor and support student technicians to build confidence, competence, and career readiness. You'll be surrounded by a team that celebrates learning, values teamwork, and provides care that makes a lasting impact. Benefits Overview Multiple health plan options (PPO and HDHP) with coverage through NARMC Domestic Network and Cigna Health Plan. Dental and vision coverage through Delta Dental and Delta Vision of Arkansas. Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) available. Basic life insurance ($40,000) and AD&D provided at no cost; voluntary life options available. Short-term and long-term disability coverage offered. Accident and critical illness insurance through Lincoln Financial. 401(k) retirement plan with up to 3.5% company match, vested over 5 years. Paid Leave Bank (PLB) and Extended Illness Bank (EIB) with accrual based on service years. Employee Assistance Program (EAP) and First Stop Health 24/7 counseling services. AirMed/Mercy Life Flight membership for eligible staff and families. On-site wellness center and discounted membership at Planet Fitness. Tuition reimbursement and support for continuing education. Employee referral bonuses and internal promotion opportunities. Pet insurance and identity theft protection available. Discounts on prescriptions, cafeteria meals, gift shop items, and local thrift store purchases.

**Become a part of our caring community and help us put health first** Are you ready to make a tangible impact at the intersection of technology and business operations? In this pivotal role, you'll work with talented teams and serve as the technical liaison for BPO operations, influencing Major Incident, Problem, and Change Management functions across the organization. Your expertise will be valued as you collaborate with technical and non-technical stakeholders, drive resolution of moderately complex issues, and help minimize business disruption. This is your opportunity to showcase advanced skills in networking, telecom, and application support while building lasting partnerships across internal and external teams. Join us and shape the future of operational excellence through your leadership and technical acumen. The Senior Technology Leadership Professional works with internal and external technical stakeholders to expedite restoration of major incidents, conduct problem reviews, and oversee change reviews. Works with a team to ensure timely and efficient operational activities. Provides technical guidance and makes decisions to resolve moderately complex issues. Advises leaders on technical trends and operational improvements to reduce IUMs. Exercises independent judgment requiring analysis of variable factors and determining best courses of action under minimal supervision. + **Required Qualifications** + 5 or more years of technical experience + Experience managing major incident outage bridges + Strong technical knowledge across networking, telecom, and application support + Ability to manage multiple priorities and deadlines with attention to detail + Proven ability to communicate effectively + Experience producing metrics, measurements, and trend reports + Passion for driving continuous improvement in consumer experience + **Preferred Qualifications** + Bachelor's degree or higher + Demonstrated ability in large-scale, highly visible programs + Solid understanding of operations, technology, and processes + ITIL certification + Six Sigma certification **Use your skills to make an impact** **Why Humana?** **You'll experience the following perks as a full-time Humana employee:** Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including: + Health benefits effective day 1 + Paid time off, holidays, volunteer time and jury duty pay + Recognition pay + 401(k) retirement savings plan with employer match + Tuition assistance + Scholarships for eligible dependents + Parental and caregiver leave + Employee charity matching program + Network Resource Groups (NRGs) + Career development opportunities **Interview Format:** As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. **Work-At-Home Requirements** To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. \#LI-Remote **Social Security Task** Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $106,900 - $147,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 01-29-2026 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************

Organization Overview, Mission, Vision, and Values Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 45 clinic locations, the area's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors. Position Summary The role of the HIS Tech I reports to the Health Information Services Manager. This position is responsible for supporting the revenue cycle by retrieving and processing discharged medical records and performing basic Release of Information (ROI) tasks in a timely and efficient manner. Essential Position Responsibilities * Transport medical records to the HIS department while obtaining verification of record receipt * Assemble and scan medical records utilizing the electronic medical record (EMR) software * Remain knowledgeable regarding ROI in order to appropriately assist with release requests * Assist other departments and users on location of documents within EMR software * Appropriately utilize the transcription system for accessing documents, as needed * Effectively communicate with physician offices for retrieval and completion of needed documentation * Identify duplicate medical records and combine, as appropriate * Perform analysis of documentation in patient chart and utilize for reporting purposes * Issue deficiencies for missing information within the medical record * Assist with answering correspondence from outside agencies regarding their billing needs Qualifications * Education: High School Diploma or GED * Licensure and Certifications: RHIT or RHIA certification, preferred. * Experience: Minimum 1-year previous experience in an HIS, healthcare, or clerical support role, preferred. Work Environment: This position will spend 50% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs. This position will spend 50% of time sitting while performing work in a standard office environment. This position will require transportation between facilities.

Job Code22286 FLSA Status Job FamilyRADIOLOGY Performs imaging procedures/treatments according to Cardiology practice standards in order to aid in the diagnosis and/or treatment of disease. Performs other duties as assigned. Job Responsibilities Job Responsibilities Demonstrates a thorough understanding of Cardiology principals/theory and utilizes the most appropriate technique and positioning for optimal procedures/treatments, as demonstrated by procedure/treatment results. Works under the supervision of a registered Cardiac sonographer. Develops appropriate procedure/treatment plan. Implements procedure/treatment plan utilizing established hospital protocols/guidelines. Completes documentation as required to comply with hospital policies and procedures. Maintains equipment, procedure/treatment rooms, and work areas in a neat and safe condition to ensure the safety of patients and staff. Participates in hospital and departmental Performance Improvement activities to ensure that patient care is consistent with established standards. Completes assigned goals. Specifications Experience Description Minimum Required Preferred/Desired Education Description Minimum Required Preferred/Desired Enrolled in an approved/accredited Ultrasound/Cardiology Program. Training Description Minimum Required Preferred/Desired Special Skills Description Minimum Required Preferred/Desired Basic computer literacy skills. Licensure Description Minimum Required Preferred/Desired BLS CERTIFICATION WITHIN 14 DAYS OF HIRE Reporting RelationshipsDoes this position formally supervise employees? If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager. Reporting Relationships Work Environment Functional Demands Label Short Description Full Description Sedentary Very light energy level Lift 10lbs. box overhead. Lift and carry 15lbs. Push/pull 20lbs. cart Light Moderate energy level Lift and carry 25-35lbs. Push/pull 50-100lbs. (ie. empty bed, stretcher) Medium High energy level Lift and carry 40-50lbs. Push/pull +/- 150-200lbs. (Patient on bed, stretcher) Lateral transfer 150-200lbs. (ie. Patient) Heavy Very high energy level Lift over 50lbs. Carry 80lbs. a distance of 30 feet. Push/pull > 200lbs. (ie. Patient on bed, stretcher). Lateral transfer or max assist sit to stand transfer. Functional Demands Rating Activity Level Throughout Workday Physical Activity Requirements - Sitting Physical Activity Requirements - Standing Physical Activity Requirements - Walking Physical Activity Requirements - Climbing (e.g., stairs or ladders) Physical Activity Requirements - Carry objects Physical Activity Requirements - Push/Pull Physical Activity Requirements - Twisting Physical Activity Requirements - Bending Physical Activity Requirements - Reaching Forward Physical Activity Requirements - Reaching Overhead Physical Activity Requirements - Squat/Kneel/Crawl Physical Activity Requirements - Wrist position deviation Physical Activity Requirements - Pinching/fine motor activities Physical Activity Requirements - Keyboard use/repetitive motion Physical Activity Requirements - Taste or smell Physical Activity Requirements - Talk or hear Sensory Requirements Color Discrimination Near Vision Far Vision Depth Perception Hearing Environmental Requirements - Blood-Borne Pathogens Environmental Requirements - Chemical Environmental Requirements - Airborne Communicable Diseases Environmental Requirements - Extreme Temperatures Environmental Requirements - Radiation Environmental Requirements - Uneven Surfaces or Elevations Environmental Requirements - Extreme Noise Levels Environmental Requirements - Dust/Particular Matter Environmental Requirements - Other

Safety/Security Status: Security Sensitive Job Summary: The IT Systems Technician plays a crucial role in ensuring the smooth operation of our IT systems for our city employees. They are responsible for providing technical support, troubleshooting hardware and software issues, and maintaining network and computer systems. This position encompasses three levels - I, II, and III, each with its own set of responsibilities and requirements. Reporting: IT Systems Technicians reports to and is supervised by the Systems Administrator. This position does not have direct reports. Key Responsibilities Level II: Provides first and second-line technical support to end-users via phone, email, or in-person. Diagnoses and resolves basic to complex hardware and software issues. Troubleshoots basic network issues. Installs, configures, and maintains hardware and software systems, including desktops, laptops, printers, smart devices, and peripherals. Installs network equipment such as switches, wireless access points and video cameras. Facilitates the setup and configuration of new computers for users, including installing operating systems, software applications, and user profiles, ensuring a seamless onboarding experience. Performs routine maintenance tasks, such as system updates and antivirus scans. Operates and configures client facing management tools for computer imaging, patching and application installation. Follows wiping procedures on old equipment to adhere to stringent security and cybersecurity standards. Provides technical support and operational tasks during meetings to ensure proper functioning of audio-visual equipment. Participates in on-call rotation to provide after-hours support for critical incidents. Coordinates with third-party vendors and service providers for hardware and software support. Assists with inventory management of IT assets. Escalates complex technical issues to Level III technicians or Junior System Administrators as necessary. Documents and tracks all support incidents and requests in the ticketing system. Mentor junior technicians and provide training on new technologies and procedures. Provides guidance and training to end-users on how to use IT systems and software effectively. Develops and maintains technical documentation, including user guides and troubleshooting manuals. Stays up to date with latest technology trends and best practices in IT support and service delivery. Qualifications: Associate's degree, from college or 2 years from technical school with 2 years' work experience as IT Service Technician or similar role; OR 4 years work experience as IT Service Technician or similar role. Proficiency in troubleshooting computer hardware, software, and network issues. Understanding of network concepts and connectivity (VLAN, DHCP, TCP/IP, VPN) Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are a plus. Excellent communication and interpersonal skills. Ability to work independently and collaboratively in a fast-paced environment. Strong problem-solving and analytical skills. Proficiency with the following Software is preferred: Operating Systems: Windows 10, Windows 11, Apple IOS Internet Browsers: Edge, Firefox, Chrome Productivity Software: Microsoft Office 365, Microsoft Teams, Microsoft SharePoint Antivirus and Security Software: Windows Defender, Cisco Endpoint, Symantec Remote Access and Collaboration Tools: Microsoft RDC, VNC, Microsoft Teams Ticketing and IT Service Management (ITSM) Tools: Backup and Recovery Software: Microsoft Windows Backup Monitoring and Management Tools: SolarWinds, Lansweeper, PowerShell Deployment and Imaging Software: PDQ, WDS Proficiency with the following hardware is preferred: Desktops and Laptops: Dell, Panasonic Printers and Scanners: HP, Kyocera Networking Equipment: Cisco Switches, Wireless Access Points Mobile Devices: Smartphones (iOS, Android), Tablets (iPad, Microsoft) Peripherals: Monitors, Keyboard, Mouse, Webcam, External Hard Drive Audio Visual: Projectors, Amplifiers, Microphones, Webcams Security: IP Cameras, UPS (Uninterruptible Power Supply) Systems: APC, Eaton Additional Information: This is a full-time position based at our facilities. Occasional evening or weekend work may be required to support maintenance activities or IT projects. The position is also required to be in an ‘on call' rotation for after-hours support. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Reasoning Ability: Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Certificates, Licenses, Registrations Valid driver's license Basic computer hardware/software training course(s) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. The employee occasionally uses hand trucks or dollies when moving large, bulky items. This position is regularly engaged in loading and unloading large, bulky boxes containing Personal Computers (pcs), Monitors, Printers, and other PC-related equipment. This position is regularly required to position and move pcs and their related components into tight spaces. Also, this position is engaged in the movement of office furniture (desks, filing cabinets, bookcases, etc.… during the PC installation process at various locations throughout the city. Job duties also entail loading/unloading City vehicles, driving City vehicles, climbing stairs, and working with wiring overhead. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and risk of electrical shock. The noise level in the work environment is usually quiet. Benefits: Competitive salary based on experience and qualifications. Car & Cell Phone Allowance Health, dental, and vision insurance. Retirement savings plan. Paid time off and holidays. Opportunities for professional development and training. Dynamic and collaborative work environment. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

SummaryThe Technical Support Engineer II (TSE II) drives customer satisfaction through Service Excellence by providing advanced technical support and counsel to remote and onsite Engineers, Clinical Applications Technicians (CATs), TSE I's, and Customers experiencing system performance issues. As the senior technical resource for service-related escalations for GEHC Software and customer hardware, this role leads incident management and customer escalations, delivers expert troubleshooting, and champions quality, productivity, and knowledge-management initiatives.Job Description Key Responsibilities Advanced Technical Support & Incident Management Provide remote advanced technical support for GEHC Software and customer hardware, including coaching customers and field teams on contributing factors (e.g., AV, network, Citrix, Microsoft). Lead customer escalation meetings; define logical engagement plans and drive timely resolution using appropriate escalation processes. Apply expert diagnostic methods and remote tools to reduce case resolution cycle time and improve remote TTR (time to repair). Escalations, Quality & Productivity Serve as the senior technical resource for service-related escalations; coordinate corrective action plans with customer and team leadership. Champion productivity programs and act as a change agent in product serviceability, reliability, quality trend analysis, and new product introduction support. Identify, lead, and implement process and troubleshooting improvements; manage/support business process enhancements that increase competitiveness and growth. Knowledge Management & Tools Develop, approve, and publish Knowledge Base (KM) content to expand the technical solutions available to Field Engineers and TSEs. Contribute ideas and participate in workouts and small projects to improve productivity tools and service readiness. Maintain up-to-date knowledge of GEHC Software products, service expertise, and diagnostic tools to sustain “expert” advisory status. Cross-Functional Collaboration & New Product Support Partner with Modality/Service Engineering, Product Engineering, and onsite engineers to drive product quality, serviceability, and formal escalation resolution. Provide valuable input to new product development and service readiness, including service diagnostic tools, feature enhancements, and product quality. Training & Mentorship Coach and train TSE I's, onsite engineers, and peers to ensure technical and customer skills meet business needs; frequently serve as SME for GEHC Software training. Lead or co-lead project teams in serviceability/reliability improvements, quality trend analysis, productivity program execution, and new product introduction support. Documentation & Workflow Provide timely, complete documentation that meets all process and quality requirements (e.g., CRM case notes, troubleshooting records). Maintain case workflow and manage backlogs to provide customer-centric support and expedited resolution times. Customer-Centric Support Provide 24x7x365 support in a fast-paced environment to ensure customer satisfaction and timely resolution of issues. Willingness to: Submit to a background investigation, including verification of past employment, criminal history, and educational background. Take a drug test. Be legally authorized to work in the United States without restriction. Work overtime, on-call, weekends, and holidays as required. Complete vendor credentialing as required. Qualifications Minimum: 5 year as TSE I or TSE I requires a minimum of 5 years engineering experience as FE II and/or FE III, or equivalent external experience. Proven expertise in repair and maintenance of GEHC Software and customer hardware. Demonstrated capability in incident management, customer escalation leadership, and logical engagement planning. Technical Skills Advanced proficiency with remote diagnostic and troubleshooting tools (e.g., Common Service Desktop, CRM, and other remote support platforms). Strong working knowledge of: Networking concepts and protocols AWS Citrix, Microsoft ecosystems Linux/OS, VM/virtualization, Kubernetes, Cloud, Alerting/Monitoring HL7 and legacy product integrations (as applicable) Core Competencies Expert troubleshooting and analytical skills; able to resolve complex, ambiguous technical issues. Strong, friendly, and competent communication and facilitation skills with customers and cross-functional teams. Leadership in change management, quality improvement, and productivity initiatives. Customer-obsessed mindset with a track record of reducing cycle times and improving TTR. Strong ability to manage both scheduled and ad-hoc competing priorities Strong ability to pivot and manage multiple concurrent situations Proven ability to self-direct and maintain high productivity while adhering to group standards Work Conditions Remote support position from employee's home office with an adequate work environment for professional customer interactions. Participation in on-call rotations to facilitate 24x7x365 customer support. Fast paced professional environment as part of customer focused critical care support center. Optional Education: Bachelor's degree in IT engineering or related field preferred. Certifications: Networking, cloud, or vendor-specific certifications. #LI-PA1 #LI-Remote We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $108,000.00-$162,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No

Safety/Security Status: Security Sensitive Job Summary: The IT Systems Technician plays a crucial role in ensuring the smooth operation of our IT systems for our city employees. They are responsible for providing technical support, troubleshooting hardware and software issues, and maintaining network and computer systems. This position encompasses three levels - I, II, and III, each with its own set of responsibilities and requirements. Reporting: IT Systems Technicians reports to and is supervised by the Systems Administrator. This position does not have direct reports. Key Responsibilities Level II: * Provides first and second-line technical support to end-users via phone, email, or in-person. * Diagnoses and resolves basic to complex hardware and software issues. * Troubleshoots basic network issues. * Installs, configures, and maintains hardware and software systems, including desktops, laptops, printers, smart devices, and peripherals. * Installs network equipment such as switches, wireless access points and video cameras. * Facilitates the setup and configuration of new computers for users, including installing operating systems, software applications, and user profiles, ensuring a seamless onboarding experience. * Performs routine maintenance tasks, such as system updates and antivirus scans. * Operates and configures client facing management tools for computer imaging, patching and application installation. * Follows wiping procedures on old equipment to adhere to stringent security and cybersecurity standards. * Provides technical support and operational tasks during meetings to ensure proper functioning of audio-visual equipment. * Participates in on-call rotation to provide after-hours support for critical incidents. * Coordinates with third-party vendors and service providers for hardware and software support. * Assists with inventory management of IT assets. * Escalates complex technical issues to Level III technicians or Junior System Administrators as necessary. * Documents and tracks all support incidents and requests in the ticketing system. * Mentor junior technicians and provide training on new technologies and procedures. * Provides guidance and training to end-users on how to use IT systems and software effectively. * Develops and maintains technical documentation, including user guides and troubleshooting manuals. * Stays up to date with latest technology trends and best practices in IT support and service delivery. Qualifications: * Associate's degree, from college or 2 years from technical school with 2 years' work experience as IT Service Technician or similar role; OR 4 years work experience as IT Service Technician or similar role. * Proficiency in troubleshooting computer hardware, software, and network issues. * Understanding of network concepts and connectivity (VLAN, DHCP, TCP/IP, VPN) * Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are a plus. * Excellent communication and interpersonal skills. * Ability to work independently and collaboratively in a fast-paced environment. * Strong problem-solving and analytical skills. * Proficiency with the following Software is preferred: * Operating Systems: Windows 10, Windows 11, Apple IOS * Internet Browsers: Edge, Firefox, Chrome * Productivity Software: Microsoft Office 365, Microsoft Teams, Microsoft SharePoint * Antivirus and Security Software: Windows Defender, Cisco Endpoint, Symantec * Remote Access and Collaboration Tools: Microsoft RDC, VNC, Microsoft Teams * Ticketing and IT Service Management (ITSM) Tools: * Backup and Recovery Software: Microsoft Windows Backup * Monitoring and Management Tools: SolarWinds, Lansweeper, PowerShell * Deployment and Imaging Software: PDQ, WDS * Proficiency with the following hardware is preferred: * Desktops and Laptops: Dell, Panasonic * Printers and Scanners: HP, Kyocera * Networking Equipment: Cisco Switches, Wireless Access Points * Mobile Devices: Smartphones (iOS, Android), Tablets (iPad, Microsoft) * Peripherals: Monitors, Keyboard, Mouse, Webcam, External Hard Drive * Audio Visual: Projectors, Amplifiers, Microphones, Webcams * Security: IP Cameras, * UPS (Uninterruptible Power Supply) Systems: APC, Eaton Additional Information: This is a full-time position based at our facilities. Occasional evening or weekend work may be required to support maintenance activities or IT projects. The position is also required to be in an 'on call' rotation for after-hours support. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Reasoning Ability: Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Certificates, Licenses, Registrations * Valid driver's license * Basic computer hardware/software training course(s) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. The employee occasionally uses hand trucks or dollies when moving large, bulky items. This position is regularly engaged in loading and unloading large, bulky boxes containing Personal Computers (pcs), Monitors, Printers, and other PC-related equipment. This position is regularly required to position and move pcs and their related components into tight spaces. Also, this position is engaged in the movement of office furniture (desks, filing cabinets, bookcases, etc.… during the PC installation process at various locations throughout the city. Job duties also entail loading/unloading City vehicles, driving City vehicles, climbing stairs, and working with wiring overhead. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and risk of electrical shock. The noise level in the work environment is usually quiet. Benefits: * Competitive salary based on experience and qualifications. * Car & Cell Phone Allowance * Health, dental, and vision insurance. * Retirement savings plan. * Paid time off and holidays. * Opportunities for professional development and training. * Dynamic and collaborative work environment. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Safety Status: Safety Sensitive Under general supervision provide a variety of complex and advanced technical and professional design/review work to support the Water Utilities Department for all new development projects that involve water or sewer infrastructure extensions within the City of Bentonville. The technician will provide and gather information based on in the office and field activity experiences. Levels of responsibility Responsible Asset Value: Technology $1500.00 Survey/ Geospatial Data acquisition equipment $100,000 Private Development Donated Assets - $4,000,000 - $10,000,000 annually Technology Knowledge: Tyler Enterprise ERP, Executime, BambooHR, Microsoft Office including Outlook, Excel and PowerPoint, workorder management system, esri products, Bluebeam, Trakit, Digital Collaboration software, and Engineering design software ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Reporting relationships, work assignments, and work schedules may be subject to change in order to meet City needs or operational requirements. Attendance at work and the ability to get along with the public, supervisors, and co-workers are essential elements of this position. Other duties may be assigned. Works under the general supervision and guidance of the City of Bentonville Water Assistant Manager. A wide degree of professional creativity and operational latitude is required and expected. Must be able to work autonomously with minimal supervision. Reviews private and municipal development projects for compliance with the City's water and sanitary sewer standards, specifications, details and ordinances. Coordinates activities concerned with technical developments, scheduling, and resolving design and test problems. Evaluates design changes, specifications and drawing releases. Provide support for in-house development projects as directed by the City Water Technical Supervisor. Conducts and attends meetings with City departments, outside developers, engineers, and contractors related to private and municipal development projects. Performs and/or oversees development and subdivision finals to determine final acceptance of all projects constructed for City ownership and maintenance, including water and sanitary sewer mains within new residential or commercial developments. Addresses citizen requests and concerns related to new developments within the City. This includes coordinating with other city departments on utility layout and installation. Inspects construction sites to monitor progress and ensure conformance to engineering plans, specifications, and construction and safety standards. Uses computer assisted design software and equipment to assist with preparation of specifications and associated details. Assists in creating, updating, and implementing the water distribution and wastewater collection system models, by utilizing the necessary modeling software. Performs various modeling and scenario planning to identify operational efficiencies and emergency preparedness. Assist the City Water Utilities Department and Wastewater Utility Department in the formulations and details of the water and sewer specifications along with other City policies and standards. Assists the GIS/Mapping Department with information necessary for the maintenance of records and record drawings concerning private development and city capital improvement projects. Generate high quality maps and documents for customers using ArcGIS and ArcMap Comprehensive technical knowledge and ability to efficiently operate all Geographic Information Systems. Ability to read, interpret and understand legal descriptions, maps, plats, aerial photographs and other GIS-related source information. Research, analyze and compile data from a variety of sources; utilize modern research methods, including research and statistical analysis to identify and evaluate problems, issues, series, trends and patterns. Convert raw data into various useful formats. Find or create more efficient and effective operations through technology advancements. Maintains security, integrity and accuracy of records. Provides administrative analysis on the provision of economic, geographic or social information. Meets with users to define, evaluate and resolve problems. Explores alternative methods of problem resolution including the use/modification of commercial packages, etc. Implements procedures, processes and monitors effectiveness of software to ensure the department is satisfying user needs Prepares and updates procedures and documentation for new and existing systems, insuring compliance with departmental procedures. This position is considered a first responder in the event of a citywide emergency or disaster situation. During such an event, this position will respond and perform tasks that are assigned based on the need of the situation. SUPERVISORY RESPONSIBILITIES This position doesn't have any supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must also reside in Arkansas and within a reasonable distance from the center of the City of Bentonville in order to respond to emergencies that may arise. EDUCATION and/or EXPERIENCE Associate's degree in, geography, planning, landscape architecture, civil engineering, environmental science, construction management or a related field AND minimum) four (4) years of direct experience working in the engineering or utility field; or a combination of education and experience LANGUAGE SKILLS Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors. MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. TECHNOLOGY SKILLS Knowledge of commonly used concepts, practices, and procedures within the engineering and utility design field. Experience in specialized software, digital modeling, GPS, printer, copy machine and calculator. Sound understanding of mapping processes including cartographic and geographic principles and equipment. General knowledge of, and experience in, Computer-Aided Design (CAD) is preferred. . CERTIFICATES, LICENSES, REGISTRATIONS Possess and maintain a valid Driver License Ability to obtain a Water distribution Class 4 license Ability to obtain a Wastewater Class 2 license PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee is required to sit for long periods, reach with hands and arms, use hands to handle or feel objects/controls, and talk or hear. Also required to stand and walk. Semi-regularly stoop, kneel, crouch, and/or crawl. Employee must lift and/or move up to 25 lbs. regularly. Occasionally lifting up to 100 lbs. required. Visual abilities required include color differentiation, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level is typical of a normal office work environment. Occasional filed visits to construction/ project sites will expose the employee to weather conditions, uneven terrain, open tranches, moving vehicles and equipment and elevated noise. Personal protective equipment will be provided and must be utilized accordingly. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.