Shift: Monday-Friday 8:00 am - 5:00 pm EST
Pay: $20/hour
Aeroflow Healthcare is taking the home health products and equipment industry by storm. We've created a better way of doing business that prioritizes our customers, our community, and our coworkers.
We believe in career building. We promote from within and reward individuals who have invested their time and talent in Aeroflow. If you're looking for a stable, ethical company in which to advance you won't find an organization better equipped to help you meet your professional goals than Aeroflow Healthcare.
The Opportunity
Within Aeroflow, the Urology team is comprised of many different roles, with all one purpose - to provide great customer service to our new and current patients.
As a customer account representative, you will focus on providing exceptional customer service to patients, healthcare professionals, and insurance companies.
This is a fully remote position; however, it is not a flexible or on-demand schedule. To be successful in this role, you must be able to work in a quiet, distraction-free environment where you can handle back-to-back phone calls and maintain focus throughout your shift.
Please note: Working remotely is not a substitute for childcare. Candidates must have appropriate arrangements in place to ensure they are fully available and able to respond to calls and tasks as they come in throughout the workday.
Your Primary Responsibilities
We are currently seeking a Customer Account Representative. CAR is typically responsible for:
Handling a high-volume number of both incoming and outgoing phone calls daily
Updating account information, such as: product needs, insurance, contact information, etc.
Placing resupply orders for current patients that receive incontinence supplies and catheters
Researching insurance payer requirements and understanding reimbursement procedures
Troubleshooting equipment problems and offering product changes
Maintaining HIPAA/patient confidentiality
Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies.
Compliance is a condition of employment and is considered an element of job performance
Regular and reliable attendance as assigned by your schedule
Other job duties as assigned
Skills for Success
Excellent Customer Service Skills
Ability to Think Critically
Exceptional Organization
High Level of Compassion
Outstanding Written and Verbal Communication
Willingness to Make Decisions Independently
Ability to Contribute to a Team
Must Be Adaptable and Willing to Learn
General Computer and Email Proficiency
Required Qualifications
High school diploma or GED equivalent
1 year of customer service experience preferred
1 year of call center experience preferred
Excellent written and verbal communication skills
Excellent critical thinking skills
Excellent De-escalation skills
Excellent active listening skills
Ability to multitask - shifting between open applications as you speak with patients
Ability to type 40+ words per minute with accuracy
A reliable, high-speed internet connection is required, with a minimum download speed of 20 Mbps and minimum upload speed of 5 Mbps. Unstable or unreliable connectivity may impact performance expectations. Repeated internet or phone outages may result in the termination of remote work privileges at the discretion of Aeroflow Health management.
You might also have, but not required:
Knowledge with different types of insurance such as medicare, medicaid, and commercial plans
DME supplies, specifically with incontinence and catheters
What we look for
We are looking for highly motivated, talented, individuals who can work well independently and as a team. Someone who has strong organizational, time management, and problem-solving skills. Willing to learn and adapt to organizational changes.
What Aeroflow Offers
Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!!
Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements:
Family Forward Certified
Great Place to Work Certified
5000 Best Place to Work award winner
HME Excellence Award
Sky High Growth Award
If you've been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you!
Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
If this opportunity appeals to you, and you are able to demonstrate that you meet the minimum required criteria for the position, please contact us as soon as possible.
$20 hourly 40d ago
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Global Insights and Customer Experience Analyst
VSP Global 4.5
Remote job
Responsible for developing insights from owned and syndicated data that shape the strategy for the organization's Global Eyewear and Software business. Lead efforts to integrate customer insights, data analytics, and market trends into eyewear and software operations to deliver exceptional customer experiences, enhance operational efficiency, and support the organization's growth objectives. Collaborate across functions to align customer experience initiatives with business goals, ensuring the eyewear and software business remains a competitive differentiator.
Lead and oversee the development of a robust insights ecosystem, leveraging advanced analytics and market research to understand customer needs, behaviors, and expectations
Define and execute a comprehensive strategy for Global Insights and Customer Experience that supports the organization's eyewear and software business objectives
Design and oversee initiatives to improve the customer journey within the eyewear and software business, focusing on speed, accuracy, and transparency
Ensure alignment between eyewear and software business processes and customer expectations, addressing pain points and fostering seamless engagement
Apply data-driven decision making to identify improvements that elevate the customer experience, increase operational efficiency, and expand revenue and profit
Identify trends that shape the future of how consumers experience the company's products and services
Actively analyze market trends, customer needs, and competitive landscape to identify opportunities for the company's future offerings
Partner with GTS (Global Technology Solutions) teams to implement and optimize tools and platforms for real-time data analysis and performance tracking
Partner with VSP Enterprise Marketing teams to deliver initiatives driven by data insights, enhancing customer experiences, and driving revenue growth through tailored marketing campaigns and digital strategies
Partner with Provider Solutions teams to deliver on doctor value that boosts our competitive advantage and proactively addresses trends impacting eye care practices
Utilize proprietary data, syndicated sources, and market research to identify trends, opportunities, and risks that inform strategic decisions
Translate complex data sets into meaningful business insights and recommendations that drive growth and operational efficiency
Partner with internal data owners, analytics teams, and business units to ensure alignment and accuracy of data inputs and outputs
Understand data science tools and methodologies to clearly articulate requirements and guide technical teams on what is needed for analysis
Present findings in a clear, compelling manner to both technical and non-technical audiences, ensuring insights are actionable and aligned with business objectives
Stay informed on emerging data trends, tools, and best practices to enhance analytical capabilities and business impact
Job Specifications:
Typically has the following skills or abilities:
Bachelor's degree in business, Supply Chain Management, Data Analytics or related field, or equivalent experience
8+ years of experience translating complex data science concepts into clear business recommendations
Working knowledge of database systems and data modeling principles, ensuring secure and optimized data storage.
Proficiency with business intelligence (BI) platforms (e.g., Power BI, Tableau) to create real-time dashboards and visualizations.
Strong background and understanding of statistical analysis and data science principles (e.g., machine learning, predictive modeling) using tools such as Python or R.
Experience with Customer Relationship Management (CRM) systems (e.g., Salesforce, Microsoft Dynamics) to track and manage customer interactions.
Awareness of AI-driven technologies (e.g., natural language processing, computer vision) to further enhance insights and improve customer experience.
Excellent verbal and written communication skills. Ability to present complex concepts clearly and effectively to various stakeholders.
Prior experience analyzing and applying a broad organizational and business perspective to identify and maintain focus on key drivers of organizational performance to maintain product viability within the market.
Strong understanding of market trends/needs, business requirements and balance them successfully.
Ability to work independently and collaboratively in a fast-paced environment.
Demonstrate analytical and strategic problem-solving skills.
#LI-MARCHON
Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.
Salary Ranges: $105,000.00 - $165,375.00
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.
We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities.
As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.
$48k-77k yearly est. Auto-Apply 20d ago
Director, Field Services ( West Coast)
VSP Global 4.5
Remote job
Evaluate, develop and manage strategies to develop solutions for the field services team. Oversee the operations, growth and retail sales at onsite clinics.
Responsible, nationwide, for the topline revenue, field management, client and patient satisfaction for all onsite clinic locations
Build and lead a team of Field Managers, Optical Managers, and Optical Administrators responsible for driving topline revenue
Cultivate and oversee successful relationships with client contacts. Drive client satisfaction and assist the vision care sales team to increase plan benefits for clients that have vision centers
Lead and oversee the active collaboration with the sales team and account management to provide a unified front between the vision benefit services and clinic services
Cultivate and oversee relationships with Medical Management Groups to create more growth opportunities (process flows, events, collaborative projects, etc.) in the health and wellness centers to benefit the Vision centers
Create, direct and implement all promotions for vision centers via an annual marketing calendar
Work with support functions of operations and merchandising. For operations help simplify job flows for all vision center associates, and create opportunities to reduce costs. With merchandising, help drive product selection with customer sales reporting data and satisfaction survey results
Based on budget provided, distribute plan numbers to all locations on an annual basis and adjust throughout the year locations exceeding and new locations postponements
Monitor the performance of direct reports; provide prompt and objective coaching and counseling; conduct performance reviews and recommend salary increases
Participate in the hiring and interviewing process for open positions within the unit ensuring that the most qualified candidates are selected
Job Specifications
Typically has the following skills or abilities:
Bachelor's degree in related field or equivalent experience; Minimum of 2 additional years of experience related to functional area
Minimum of 6 years of management experience with responsibilities for hiring, training, assigning work and managing performance of direct reports
6 years working directly in an independent eye care practice or retail location as a business manager or business consultant (Retail chain experience a definite plus)
Optical retail experience with multi-unit/multi location stores.
Ability to work with all levels of management both within the company and in the optometric community
Excellent presentation and sales/persuasion skills
Strong negotiations skills
Strong influence and communication skills at all levels
Strong project management skills to include the ability to manage multiple projects simultaneously
Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.
Salary Ranges: $105,000.00 - $165,375.00
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.
We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities.
As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.
$105k-165.4k yearly Auto-Apply 10d ago
Account Executive - Government Market Solutions
VSP Global 4.5
Remote job
With general direction, sell and service products by managing existing accounts and developing new prospects consisting of a large variance of industries. Exercise a broad knowledge of the organization's services, products and marketing techniques to achieve market share growth objectives and operational goals.
Formulate and implement strategic business plans specific to the needs of individual large accounts to retain and increase membership and identify new and ancillary product sales opportunities
Cultivate and develop strong business relationships with clients and prospective clients' key stakeholders
Manage business relationships with brokers, consultants, and other industry partners
Educate key stakeholders on industry, pricing, and benefit design trends to inform and assist with business decisions
Maintain current working knowledge of existing and new products/services and other general information to ensure accurate information is provided
Act as liaison between various departments and customers to ensure service levels and expectations are met. Collaborate with marketing and product development to address customers' needs and analyze market data
Utilize a sales automation system to make inquiries, maintain records, and prepare reports
Job Specifications
Typically has the following skills or abilities:
Bachelor's Degree in Business or related field, or equivalent experience
Four plus years of business-to-business sales and/or account management experience in the employee benefits or the Healthcare/Insurance industry, is preferred
Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation
Highly adaptable, positive, resilient, patient risk-taker who is open to new ideas
Resourceful team player who excels at building trusting relationships with customers and colleagues
Innovative problem-solver who can generate workable solutions and resolve problems
Flexible team player who thrives in environments requiring the ability to effectively prioritize and juggle multiple concurrent projects
Exceptional listener and communicator who effectively conveys information verbally and in writing
Highly motivated self-starter who takes initiative with minimal supervision
Excellent written and verbal communication and presentation skills
Knowledge of underwriting, products, services, and the healthcare industry
Must travel more than 50% of the time
Clean DMV record
Preferred Skills
Sales experience working for a Medicaid or Medicare health plan, or a service provider selling services to Medicare and Medicaid health plans
Knowledge of the managed care industry, specifically Medicare and Medicaid
Trade show or conference exhibiting experience
Proficiency with CRM (Salesforce preferred), MS Windows and Office, including Excel, Word, and PowerPoint
#LI-VISIONCARE
Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.
Salary Ranges: $58,656.00 - $92,230.38
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.
We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities.
As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.
$58.7k-92.2k yearly Auto-Apply 2d ago
Senior Treasury Specialist
VSP Global 4.5
Remote job
Perform moderate to complex bank activities, including decisioning ACH and POS Pay exceptions, daily cash management, bank reconciliations, voids/stop payments on checks, unclaimed property management, and various research activities across all supported lines of business. Responsible for handling and managing a variety of bank activities and transactions ensuring accuracy and proper funding. Investigate discrepancies, perform clearing entries, analyze cash accounts, and recommend process improvements to mitigate risk. Collaborate on month-end closing tasks including general ledger adjustments.
Perform bank activities, including but not limited to ACH and Pos Pay exceptions, fraud prevention, reconciliations, voids/stop payments, unclaimed property, and research
Review daily bank balance for cash positions to ensure adequate funding for payments
Reconcile daily bank transactions in the system; investigate all discrepancies to ensure accurate reporting in the general ledger
Perform daily clearing entries and analyze all general ledger cash clearing accounts to ensure that transactions are posted and cleared in a timely manner
Analyze positive pay reporting for any discrepancies with the bank
Identify at-risk processes and recommend procedure changes to eliminate the potential for fraud
Coordinate the delivery of ACH returns and NSF payments to the appropriate department to process
Collaborate on month-end closing tasks, including but not limited to reconciliations and general ledger adjustments
Identify stale checks and create files to upload to the bank and in the system
Provide bank documents as needed to internal and external auditors
Provide accurate and complete information to business partners and assist them in understanding the cash management process
Assist other departments (e.g., audit, accounting) with information requests as needed
Problem-solve issues impacting cash accounts and collaborate with senior staff, and if necessary, other departments
Process levy payments; includes reviewing Levy notices for varying instructions on payments, verifying provider accounts, and requesting checks through A/P
Create and update procedure documentation as necessary
Act as a point of contact for the managed group inbox, including organizing and distributing inquiries, researching, and resolving a variety of complex issues from internal and external parties
Investigate and resolve system and/or process issues associated with cash reporting
Proactively identify issues, assess circumstances, and drive towards solutions that contribute to efficiency and optimization of cost-savings
Partner on higher-level tasks such as reconciliation and analysis of Treasury-related accounts and other complex ad hoc duties as needed
Job Specifications
Typically has the following skills or abilities:
4+ years of experience in treasury operations, banking, or corporate finance
Knowledge of banking processes
Experience with SAP (preferably S4Hana)
Ability to perform detailed work with numerical data, analyze data, oversee assigned tasks and projects, make informed decisions, and meet tight deadlines
Strong problem-solving skills, basic accounting principles knowledge, documentation skills, research and resolution skills, data analysis, and multi-tasking skills
Ability to maintain confidentiality and adhere to security protocols, company policies and procedures, and internal control standards
Effective communicator, verbally and in writing
Clean credit history as reported by credit report
Ability to regularly exercise discretion and independent judgment in the performance of his/her job duties
#LI-VISIONCARE
Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.
Salary Ranges: $17.85 - $28.88
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.
We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities.
As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.
$17.9-28.9 hourly Auto-Apply 10d ago
Lactation Consultant Instructor
Aeroflow 4.4
Remote or Washington, DC job
Job Description
AEROFLOW HEALTH - Aeroflow Health is taking the home health products and equipment industry by storm. We have created a better way of doing business that prioritizes our customers, our community, and our coworkers. Whether you are looking for a place from which to launch your career - or a stable, ethical company in which to advance - you will not find an organization better equipped to help you meet your professional goals than Aeroflow Health.
LOCATION: Maryland, Virginia, Texas or Washington, DC
SHIFT: While schedules are set monthly, this role requires regular evening and weekend availability each week.
THE OPPORTUNITY
Within Aeroflow, the Mom and Baby Education Provider Group is composed of over 50 providers who provide support for patients through group classes.
Our patients are pregnant and postpartum mothers who have questions about and need support with lactation, pumping, baby care, birth prep, infant sleep, nutrition, high risk situations, and perinatal mental health.
Providing education and care through our virtual platform improves mothers' and babies' health outcomes, including increasing rates of breastfeeding, and enhances satisfaction in our patients' mothering experiences.
Joining our department allows you to play a role in preparing the next generation of parents in how to gently respond to and care for their babies.
This is a work from home position, and you must be in your home state while working at all times.
WHAT YOU'LL DO
Be Patient-Focused
Teach and facilitate classes on a broad range of topics in the pregnancy and postpartum period.
See patients for one-on-one appointments while providing high quality, skilled clinical care.
Chart visits and maintain accurate records according to payor requirements, per guidelines provided by Aeroflow.
Support and advocate for the normal physiologic functions involved in the maternal-infant process.
Provide patients evidence-based clinical information following the Academy of Breastfeeding Medicine Protocols and/or the Academy of Nutrition and Dietetics' Code of Ethics.
Participate and Collaborate
Attend team and departmental administrative and clinical meetings.
Be a trusted resource and advocate for teamwork and strong working relationships.
Maintain Licenses and Certifications
Enhance your professional development by participating in assigned clinical courses, workshops, and exams and keeping apprised of current clinical literature.
Keep your provider licenses and/or certifications and continuing education up-to-date.
HIPAA and Compliance
Follow the company handbook and department manual policies.
Maintain HIPAA confidentiality.
Individual responsibility for knowledge of and compliance with laws, regulations, and policies.
Compliance which is a condition of employment and is considered an element of job performance.
YOU MAY ALSO
Share your knowledge and expertise
As requested by our content, marketing, or leadership teams:
Assist with writing clinical documentation
Lead and create team trainings
Work on social media projects
Moderate our Facebook group
Engage in practice case study meetings
Attend professional conferences on behalf of the company
Other clinical and administrative duties as assigned.
SKILLS FOR SUCCESS
Prior Experience: Experience in lactation support (including internship, clinical rotation, or supervised practice) preferred. Ideal for newly certified CLCs seeking mentorship and growth within a clinical team.
Communication: Proactively seek clarification in order to accurately and efficiently complete tasks and offer valuable insights while collaborating with positivity and enthusiasm; presentation skills including public speaking while advancing a slideshow online.
Time Management: Proven ability to assess circumstances, problem solve, pivot activities as needed, and work both independently and in a team environment.
Technological Agility: Proficiency using various video conferencing systems, including Zoom and Google Meets. Ability to navigate a windows based computer using the google suite of products; 50 WPM typing speed.
Organizational Skills: Adeptness at prioritizing and managing multiple tasks effectively in a face-paced environment.
Interpersonal Skills: Work effectively with other company employees and managers.
REQUIRED QUALIFICATIONS
Clinical Documentation
Must have a lactation IBCLC certification and/or RN license (and license if applicable in your state).
Must have or be willing to obtain CPR certification.
Must be willing to obtain licensure in all states requested by Aeroflow; Aeroflow will assist financially and administratively with obtaining any new licenses and credentials.
Approved Work Environment:
Must live in the State of either Maryland, Texas Virginia, or D.C
Must have strong internet speed for remote work - minimum 30 mbps upload speed for a wired connection or 45 mbps for a wireless connection.
Must have a private, professional work environment with a door that closes that is available for use during work hours and is approved by management two weeks after patient-facing encounters.
Must be able to work during all work hours in your home state (not another state or country).
Expertise:
Stellar written and verbal communication.
Google Suite, Microsoft Office and Zoom proficiency.
WHAT AEROFLOW OFFERS
Competitive pay; health plans with FSA or HSA options, dental, and vision insurance; optional life insurance; 401K with company match; 12 weeks of parental leave for birthing parent/4 weeks leave for non-birthing parent(s); additional parental benefits include fertility stipends, free diapers, and breast pump; paid holidays; PTO accrual from day one; employee assistance programs; and SO MUCH MORE!!
Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements:
Family Forward Certified
Great Place To Work Certified
Inc. 5000 Best Place to Work Award Winner
HME Excellence Award
Sky High Growth Award
If you've been looking for an opportunity that will allow you to make an impact, and an
organization with unlimited growth potential, we want to hear from you!
Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
#LC-1
$91k-119k yearly est. 9d ago
Senior Director, Technology
VSP Global 4.5
Remote job
Provide strategic leadership and guide areas enterprise-wide or for multiple technology functions. Functions may include one or more of the following: software engineering, platform system development, information security, enterprise architecture, infrastructure (including data center, network, and telephony), and/or PMO-Program/Project Management. Give team(s) strategy and direction in alignment with the GTS vision. Is a strategic leader focused on reaching long-term goals enterprise-wide.
Divide time for managing relationships and setting strategy between peers & executive stakeholders, and with directing team; set technical strategy and direction for areas of expertise
Sets strategy for implementing the technical infrastructure, architecture, application systems, and/or related business processes to ensure the reliable implementation and operation of new technology or systems; assures internal processes support these same ends
Strategic problem solving primarily associated with strategic business and technology challenges rather than operational issues
Accomplish planning at the year, multi-year, and program levels; integrate strategic technology planning with business stakeholders
Tactical orientation to prepare, deliver, and utilize technical vision, strategy, and roadmap throughout the enterprise
Identify and lead industry best practices in the area of functional expertise
Engage team, peers, business stakeholders, and industry experts in innovative dialogue to further technical vision and innovation
Drive and adopt strategic and transformational change at a functional and enterprise level
Sought out as a strategic leader within the company for complex problem solving and direction setting, utilizing expert-level technical knowledge, internal network, external network, and other resources
Participate in Global Technology Solutions' enterprise-level planning and lead strategy development in the area of functional expertise
Actively manage risk at a functional, business, and enterprise level
Provide mentorship and coaching to further develop staff across functional areas
Monitor performance of direct reports, provide prompt and objective coaching and counseling; conduct performance reviews and recommend salary increases
Identify and prioritize training needs that address the department/Division's Goals and business support needs
Assure effective communications are maintained within the department and externally; where appropriate, involve employees in plans, and keep employees up to date on progress towards meeting goals
Prepare KJAs for direct reports that tie to their job descriptions and goals
Monitor performance of direct reports in meeting their KJAs; provide prompt and objective coaching in accomplishing goals and in job performance
Oversee development of the department's budget; monitor expenses to ensure department costs are within established levels; participate in similar functions, as appropriate, within the Division
Monitor the department's turnover, productivity, and overall performance to ensure adequate staffing and performance that meet department standards and needs
Job Specifications
Typically has the following skills or abilities:
Bachelor's degree in related field or equivalent experience; Minimum of 3 additional years of experience related to the functional area
Minimum of 6 years of management experience with responsibilities for hiring, training, assigning work, and managing the performance of direct reports
In-depth technology knowledge for functional area, preferably within healthcare environment
Comprehensive knowledge of business systems and processes, especially industry “best practices”
Strong, demonstrated skills in implementing technology to achieve business objectives
Demonstrated strategic planning capabilities
Excellent verbal and written communication skills
Excellent business and leadership skills
Ability to lead at the enterprise level
Ability to regularly exercise discretion and independent judgment in the performance of job duties
Preferred Skills
Strong retail technology background preferred
Ability to question and improve processes
Willingness to travel (quarterly)
#LI-VISIONCARE
Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.
Salary Ranges: $126,000.00 - $191,625.00
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.
We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities.
As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.
$126k-191.6k yearly Auto-Apply 21d ago
Senior Vice President, Eyewear Sales- North America
VSP Global 4.5
Remote job
The Sr. Vice President of Eyewear Sales - North America will lead this sales organization in the wholesale eyewear frame industry. This executive will be responsible for driving revenue growth, managing a high-performing sales team, and developing innovative go-to-market strategies across multiple sales channels including outside sales, inside sales, and self-service platforms.
Lead, mentor, and inspire a team of regional sales managers and sales representatives.
Ensure accountability for sales performance, EBITDA, and market share growth.
Leverage Salesforce CRM and other analytics tools to monitor performance, forecast trends, and identify growth opportunities.
Build and maintain a high-performance culture focused on accountability, clear expectations, and continuous improvement.
Oversee the customer care strategy function for eyewear and develop new strategies to improve excellence and efficiency
Fully accountable for all sales across North America regions
Foster collaboration across departments including marketing, customer service, and product development.
Develop and execute strategic sales plans to achieve revenue targets and expand market share.
Oversee territory management and ensure optimal coverage and resource allocation.
Implement incentive programs based on performance data and market dynamics.
Drive sales growth through relationships with optometrists, ophthalmologists, opticians, retailers, boutiques, and e-commerce partners.
Understand and anticipate customer needs, delivering tailored solutions and exceptional service.
Lead initiatives to enhance the customer experience across all touchpoints.
Use data to inform segmentation strategies, pricing models, and promotional campaigns.
Champion a culture of curiosity and innovation, exploring new sales modalities and technologies.
Stay ahead of industry trends and competitive landscape to inform strategic direction.
Job Specifications
Typically has the following skills or abilities:
Bachelor's degree in Business Administration, Marketing, Communications or related field or equivalent experience.
Ten or more years of sales management or similar relevant experience with clear progression to senior leadership/ management roles, leading a motivating cross-functional interdisciplinary teams to achieve strategic goals
Proven success in selling to medical professionals, retailers, and e-commerce platforms.
Expertise in Salesforce CRM and data analytics.
Strong understanding of territory management and multi-channel sales strategies.
Experience leading customer service operations with a focus on talent development.
Exceptional communication, negotiation, and interpersonal skills.
Demonstrated ability to drive revenue growth and lead high-performing teams.
Strategic thinker with a hands-on approach and a passion for innovation.
Clean credit history as reported by credit report.
#LI-MARCHON
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.
We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities.
As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.
$167k-280k yearly est. Auto-Apply 33d ago
Medical Billing Customer Support 2nd SHIFT REMOTE
Rotech Healthcare Inc. 4.0
Remote or Murray, KY job
About Rotech Join a Leader in Home Healthcare At Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
Overview and Responsibilities
Summary
We are seeking a dedicated Customer Support Specialist CPAP Centralized Care Team - REMOTE to join our Rotech team. In this position you will provide support to the customers of the Support Center (patients, referral sources and employees) by performing tasks related to patient care and third party reimbursement. Primarily responsible for new order intake to encompass accuracy with clinical, billing and care related information and processing. First line of contact with new customers.
Pay starting at $16.25 for the 2nd Shift plus a Quarterly Bonus opportunity
* 2nd Shift Mon - Fri 11:30am - 8pm CST
* 100% REMOTE Work from Home starting day one
Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)
* Brings ideas for process or efficiency improvements to supervisor
* Builds relationships with locations, field management, patients and referral sources
* Collects co-pays and deductible amounts
* Conducts insurance verification and eligibility for services/products
* Conducts patient satisfaction calls and acts as patient advocate to resolve questions or concerns
* Develops and maintains a working knowledge of current products and services, Medicare, Medicaid, insurance regulations, and FDA/DOT and JCAHO guidelines
* Maintains accuracy and quality control throughout patient contact and data entry
* Manages all aspects of initial intake: answering the phone and receiving faxes, collecting patient and referral source information, inputting data into IMBS and eIntake, printing tickets, assembling charts and processing paperwork
* Obtains authorization and qualification documentation
* Prepares complete and accurate files for Billing Department
* Processes new orders, responds to questions, resolves issues or forwards to appropriate personnel in a timely manner to ensure patient, referral, and employee satisfaction
* Processes work orders to field locations and coordinates timely fulfillment of products and services ordered
* Provides product/service information and education by answering questions, offering assistance
* Provides thorough review and Quality Assurance for medical necessity and documentation requirements of payors and regulatory bodies
* Works extensively with eIntake proprietary system
* Performs other duties as assigned
Qualifications
Employment is contingent on
* Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.
* Drug screen (when applicable for the position)
* Compliance with healthcare facility credentialing process (when applicable for the position)
* Valid driver's license in state of residence with a clean driving record (when applicable for the position)
Required Education and/or Experience
* High school diploma or GED equivalent, required
Preferred Education and/or Experience
* Experience with medical equipment, preferred
* Experience with medical billing practices and of billing reimbursement, preferred
* Experience in healthcare administration, patient intake, or insurance verification, preferred
* One year of related work experience, preferred
* Medical terminology, preferred
Skills and Competencies
* Accurately perform simple mathematical calculations
* Effectively communicate in English; both oral and written
* Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
* Maintain confidentiality, discretion and caution when handling sensitive information
* Multi-task along with attention to detail
* Self-motivation, organized, time-management and deductive problem solving skills
* Work independently and as part of a team
Machines, Equipment and Technical Abilities
* Email transmission and communication
* Internet navigation and research
* Microsoft applications; Outlook, Word and Excel
* Office equipment; fax machine, copier, printer, phone and computer and/or tablet
Physical Demands
* Lift and carry office equipment at times
* Requires sitting, walking, standing, talking and listening
* Requires close vision to small print on computer and/or tablet and paperwork
Rotech Information
Benefits
* Generous paid time off and paid holidays
* Overtime pay for non-exempt positions (as applicable)
* Commission for Account Executives
* Bonus and incentive opportunities
* Fixed and variable car reimbursement for Area Managers and Account Executives
* Car, mileage, and telephone reimbursement (as applicable)
* Employee discount and recognition programs
* Employee Assistance Program (EAP)
* 401(k), HSA, and FSA/Dependent Care FSA
* Medical, prescription, dental, and vision coverage
* Life insurance, disability, accidental death, identity protection, and legal services
* Meru Health mental health and Mercer SmartConnect Medicare programs
* Livongo Diabetes and High Blood Pressure programs
* Healthcare Bluebook and RX Savings Solutions programs
* Hepatitis B (HEPB) and TB vaccinations
Make the right move-submit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, Sign into your account.
All positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.
Flordia applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: *********************************
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.
$16.3 hourly Auto-Apply 7d ago
Benefits Administrator
VSP Global 4.5
Remote job
Provide administrative support and staffing assistance within the Benefits Department. Primary duties include support of all associate welfare benefit plans, as well as to provide strategic leadership and consulting services to stores, staff, and associates regarding all benefit related questions and escalated inquiries.
Works mostly independently to resolve general escalated issues/inquiries related to high-level or complex benefits processes and procedures
Accountable for ensuring that benefit services are delivered consistently between Tier 1 support center associates and field associates by assisting HRSC Associates with inbound call overflow during high-volume periods
Perform all administrative functions necessary to support benefit programs as assigned
Arrange for payment via wires and checks for benefit programs
Organize and conduct new hire benefit orientations
Partner with the Benefits Management team to evaluate and provide feedback on benefit-related projects
Run reports to ensure accuracy in HR systems related to benefit enrollments and PPACA enrollments
Job Specifications
Typically has the following skills or abilities:
Two to four years of experience using extensive knowledge of human resource business practices; or equivalent combination of education and experience that provides the required knowledge, skills, and abilities
High level of interpersonal skills to handle sensitive and confidential situations and documentation
Proficient in Microsoft Excel and Word
Ability to multitask in a high-volume setting
Superior customer service orientation and verbal/written communication skills
Strong analytical and problem-solving skills
Ability to navigate through multiple computer applications, including, but not limited to, HRIS, intranet, online timekeeping, and payroll data applications, and knowledge of various computer software applications
Preferred Skills
Experience with disability management, including leave of absence administration: FMLA/ADA/State leave laws and Workers' Compensation.
#LI-VISIONCARE
Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.
Salary Ranges: $17.85 - $28.88
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.
We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities.
As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.
$17.9-28.9 hourly Auto-Apply 3d ago
Senior SAP Analyst - Business Intellience
VSP Global 4.5
Remote job
The Senior SAP Analyst is responsible for determining modifications/design of SAP, through implementation and testing, ensuring changes provide the necessary functionality. Deliver technical expertise for the SAP system.
Responsible for the analysis, design, and delivery of SAP-based solutions to high complexity problem(s) for a business function area
Provide functional design, system configuration, and end-user support within a broad functional scope
Analyze business requirements, develop functional specifications, ensuring they meet business, development, and integration requirements
Develop functional architecture based on process requirements, application, and system landscape
Oversee SAP application migration to production and performance tuning function
Determine and complete all maintenance, upgrade, and implementation tasks related to the core SAP applications
Develop, execute, and document test scenarios and test data with minimal outside input; perform required configurations of SAP solutions
Actively drive deliverables in relevant SAP and cross-functional projects
Train end users on new enhancements or functionality as required, and maintain/update user manuals and documentation
Design and develop customized reports utilizing technical resources and other tools within SAP
Provide Level 3 center of excellence support of the Global SAP Competency Center
Job Specifications
Typically has the following skills or abilities:
Bachelor's degree in Information Systems, Business, Computer Science, or related field, or equivalent experience
6+ years experience with SAP module integration points and systems integration with business processes
In-depth knowledge of SAP module integration points and systems integration with business processes
Strong business process analysis skills
Excellent analytical and problem-solving skills for complex problems
Excellent organization and time management skills
Ability to identify and mitigate risks; contribute to the risk management plan
Excellent written and verbal communication skills with employees of all levels
Demonstrated ability to direct others to optical outcomes
Preferred Skills:
SAP Business Warehouse - BW/4HANA, BI/BW, SAP BOBJ, BW on HANA, Datasphere(DWC), Native HANA Modelling, SAP Analytics for cloud (SAC), SAP S/4 HANA Embedded Analytics, SAP Business process consolidation (BPC)/Embedded BPC, BI-related ABAP & AMDP, CDS Views, Open SQL programming and Power BI.
#LI-VISIONCARE
Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.
Salary Ranges: $84,000.00 - $141,750.00
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.
We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities.
As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.
$84k-141.8k yearly Auto-Apply 7d ago
Medical Equipment Operations Regional Manager (HYBRID-NC-KY-SC-TN)
Rotech Healthcare Inc. 4.0
Remote or Charlotte, NC job
About Rotech Join a Leader in Home Healthcare At Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
Overview and Responsibilities
Summary
We are seeking a dedicated Region Manager. In this position you are responsible for coaching a team of Area Managers (AM) in their assigned Region to meet company growth goals and targets; marketing Rotech services to physicians, ancillary healthcare professionals and to the hospital community; ensuring results of the overall regional business unit and revenue growth are attained; increasing market share through effective sales team management; utilizing an effective marketing strategy to enhance the overall success and growth of Rotech Healthcare; maximizing earnings through the effective control of expenses, leadership expertise, and mentoring skills to increase team performance; meeting goals and objectives that are defined as a company standard for industry growth; overseeing all clinical activity within assigned Region.
* Creates region culture that reinforces service level agreements
* Delivers key controllable expenses within budget targets to maximize productivity and profitability
* Develops and manages professional development plans for all direct reports
* Ensures that a "clinician on-call" system for phone consultation on clinical issues after normal business hours is in place for the region
* Evaluates and mentors Area Managers on consistency, accountability, and performance
* Keeps updated on industry and market place trends
* Maintains appropriate documentation regarding personnel performance
* Maintains consistent plans to ensure appropriate staffing is supported
* Manages corporate policies and procedures to ensure effective expense management strategies are developed and executed
* Models effective leadership skills to gain commitment to regional goals and obtain budget results
* Monitors all state and local regulations (e.g., state licensure, Medicaid regulations) along with regional contracts (e.g., Veterans Administration, Managed Care) pertaining to the delivery of home respiratory care and ensures that LCM is maintaining compliance with such laws, regulations or contracts
* Monitors, manages, and maintains accountability for performance of region by developing strategies to achieve sales point and revenue growth, regional profitability, service, and financial goals
* Oversees clinical program training, implementation and oversight of clinical personnel or contract labor
* Participates in Joint Commission/Compliance audits and corrective action plans
* Performs frequent and regular location visits to monitor and adjust region strategies
* Provides leadership, ongoing training, and direction to the entire management team
* Reinforces and delivers consistent location standards according to company guidelines
* Reviews all Location Visit Checklists to ensure compliance with Rotech policies and procedures and works with AMs to develop corrective plans of action as necessary
* Seeks and maintains account relationships to secure revenue opportunities and growth with traditional and/or contractual relationships
* Works to ensure all sales team members meet standards of company commission plans
* Works with AMs to plan a schedule of continuing education credits each year that will meet state licensure requirements for respiratory clinicians. If the state does not require RC CEUs, the RM and AM should provide opportunities for at least 10 hours of continuing education per year
* Works with DVP to implement from a region/area perspective all programs/tools to ensure increased performance and proficiency
* Performs other duties as required or assigned
Qualifications
Education and Experience
* Bachelor's degree in business or related field
* Minimum of five years' experience in DME or healthcare industry preferred
* Previous management, sales, and clinical experience required
* Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)
* Knowledge of P&Ls, financials, budget analysis
* Knowledge of third party billing/contracts
* Organization and time management skills
* Availability to travel up to 40% of the time with frequent overnight travel required
* Must reside within 75 miles of one of the locations supported and maintain an office within the region as agreed upon with Division level management for non-travel days
* Valid driver's license in state of residence
* Employment is contingent upon a drug screening test and background investigation
Skills
* Ability to multi-task
* Able to review and understand a variety of financial, employee performance, and management reports and apply to management of personnel 4 of 4
* Able to review patient charts and discern compliance with Rotech's policies and procedures
* Effective decision-making skills
* Effective oral and written communication skills
* Must be able to clearly communicate expectations and information in both one-on-one and group settings
* Strong analytical, numerical, and reasoning abilities
* Strong business judgment, decision-making, and leadership skills
* Strong negotiation skills
* Strong planning, multi-tasking and organizing skills
* Understand financial analysis, revenue management and basic corporate financial structure
Physical Demands
* Lift and carry up to 50lbs during travel
* Regularly review documents with small print
* Requires occasional lifting and transporting of patient equipment
* Requires sitting, walking, standing, talking and or listening; extensive walking and working on one's feet for extended periods of time
* Travel extensively via airplane and/or vehicle
* Utilize computer for extensive hours
Machines, Equipment and Technical Abilities
* Basic understanding and ability to use computer programs including, but not limited to Word, Excel, PowerPoint and e-mail applications
* Understands use of all applicable home respiratory equipment and supplies
* Able to use common office equipment (e.g., copier, scanner, fax, computer, etc.)
Rotech Information
Benefits
* Generous paid time off and paid holidays
* Overtime pay for non-exempt positions (as applicable)
* Commission for Account Executives
* Bonus and incentive opportunities
* Fixed and variable car reimbursement for Area Managers and Account Executives
* Car, mileage, and telephone reimbursement (as applicable)
* Employee discount and recognition programs
* Employee Assistance Program (EAP)
* 401(k), HSA, and FSA/Dependent Care FSA
* Medical, prescription, dental, and vision coverage
* Life insurance, disability, accidental death, identity protection, and legal services
* Meru Health mental health and Mercer SmartConnect Medicare programs
* Livongo Diabetes and High Blood Pressure programs
* Healthcare Bluebook and RX Savings Solutions programs
* Hepatitis B (HEPB) and TB vaccinations
Make the right move-submit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, Sign into your account.
All positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.
Flordia applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: *********************************
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.
$50k-67k yearly est. Auto-Apply 7d ago
Respiratory Therapist / Nurse (PRN)
Rotech Healthcare Inc. 4.0
Washington Court House, OH job
About Rotech Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com
Overview and Responsibilities
Summary
We are seeking qualified Respiratory Therapists (RRT / CRT / RN) to join our team to educate, train and monitor patients using ventilators, PAP therapy, home oxygen and other respiratory equipment. You'll use your clinical skills by assessing patient needs and communicating your findings to the physician. Our model of care ensures patients receive quality care specific to their individual needs and medical condition.
PRN positions (Per Diem/ Paid Per Set-Up): As a Rotech employee you would be able to create your own schedule by accepting the number of set-ups you would like to complete each week. You are paid per set-up which ranges from $5.00 - $100.00 per service.
Essential Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
* Maintains a complete listing of all current respiratory patients
* Provides initial and ongoing phone contacts with all respiratory patients per Rotech policy and procedure
* Provides in-home visits to patients per Rotech's policy and procedure
* Conducts patient assessment per Rotech's policy and procedure and the physician's order Patient assessment may include but is not limited to:
* Verbal assessment (e.g., patient history, symptom review, etc.)
* Physical assessment (e.g., lung auscultation, blood pressure, etc.)
* Diagnostics (e.g., spirometry, oximetry, sleep studies)
* Provides patient education as applicable. Education may include but is not limited to:
* Respiratory equipment use and maintenance
* Physician's prescription for equipment
* Importance of compliance with physician's prescription
* Benefits of therapy
* Potential consequences of noncompliance
* Potential adverse reactions/side effects from therapy
* Sets up all highly technical respiratory equipment including but not limited to:
* Invasive Ventilator
* Noninvasive Ventilator
* Infant Monitors
* Other high-tech respiratory equipment as defined by scope of service at the branch (e.g., cough assist, negative pressure ventilation, IPPB, etc.)
* Monitors ongoing function of highly technical respiratory equipment including but not limited to:
* Invasive Ventilator
* Noninvasive Ventilator
* Infant Monitors
* Other high-tech respiratory equipment as defined by scope of service at the branch (e.g., cough assist, negative pressure ventilation, IPPB, etc.)
* Maintains documentation of all services provided and all work performed per Rotech's policies and procedures
* Assumes on-call responsibilities for phone consultations during non-business hours as outlined by Rotech's policy
* Supports orientation and training of other personnel at the direction of the Area Manager
* Performs other duties as required by state licensure law
* Performs other duties and responsibilities as defined by the Area Manager
Qualifications
Employment is contingent on
* Background investigation (company-wide)
* Drug screen (when applicable for the position)
* Valid driver's license in state of residence with a clean driving record (when applicable for the position)
Required Education and/or Experience
* High school diploma or GED equivalent, required
* Credentials as a respiratory therapist, Registered Respiratory Therapist (RRT) or Certified Respiratory Therapist (CRT) is preferred but other medical credentials may be acceptable (e.g., RN, LPN, LPV) depending upon state licensure laws
* Must be licensed in primary state of home office as required by state law and provide a copy of license to the location
* May be required to obtain license in neighboring states as required by service area of location
Preferred Education and/or Experience
* Completion of an accredited program/degree in respiratory care preferred
* Nursing or other paramedical training may be acceptable depending upon state licensure laws
* Home respiratory care experience is preferred
* Degree in respiratory therapy or related science is preferred
* One year of related work experience, preferred
Skills and Competencies
* Accurately perform simple mathematical calculations
* Effectively communicate in English; both oral and written
* Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
* Maintain confidentiality, discretion and caution when handling sensitive information
* Multi-task along with attention to detail
* Self-motivation, organized, time-management and deductive problem solving skills
* Work independently and as part of a team
Machines, Equipment and Technical Abilities
* Email transmission and communication
* Internet navigation and research
* Microsoft applications; Outlook, Word and Excel
* Office equipment; fax machine, copier, printer, phone and computer and/or tablet
Physical Demands
* Lift and carry office equipment at times
* Requires close vision to small print on computer and/or tablet and paperwork
* Requires contact with patients and equipment with potential exposure to contagious pathogens
* Requires occasional lifting and transporting of patient equipment
* Requires sitting, walking, standing, talking and listening
* Required to comply with Rotech Respiratory Protection & N95 Mask Fit Testing Policy
* Medical Evaluation and Fit Testing Compliance in a timely manner
* Annual Recertification
* Keep face clean-shaven to ensure N95 Mask face-seal protection per OSHA guidelines
Rotech Information
Benefits
* Generous paid time Off and paid holidays
* Overtime pay for non-exempt hourly positions based on business needs
* Commission for Account Executives
* Fixed and variable rate car reimbursement for Area Managers and Account Executives
* Employee discount program
* Employee recognition program
* Bonus and incentive opportunities
* Mileage reimbursement (when applicable for the position)
* Telephone reimbursement (when applicable for the position)
* EAP
* 401k
* Medical, Prescription, Dental and Vision
* HSA and FSA/Dependent Care FSA
* Life Insurance, Disability, Accidental death, Identity protection and Legal services
* Meru Health Mental health and Mercer SmartConnect Medicare programs
* Livongo Diabetes and High Blood Pressure programs
* Healthcare Bluebook and RX Savings solutions programs
* HEPB and TB vaccinations
Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account. All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.
$13k-38k yearly est. Auto-Apply 5d ago
Financial Analyst FP&A
VSP Global 4.5
Remote job
Perform financial analysis involving company expenses, income, and other business results based on past, present, and future operations.
Research, analyze, and report fluctuations in financial and business results to identify trends and research variances; make recommendations to improve company performance and resolve issues
Research, analyze, and report fluctuations between actual financial results compared to budgeted amounts to advise management on potential areas of cost impacts; make recommendations for corrective actions
Assist in the preparation of company budgets and financial forecasts for the development of business plans
Monitor and evaluate individual department expenses and identify any specific trends to assist in cost control
Recommend changes to streamline accounting systems and processes to ensure maximum efficiency and appropriate utilization of resources
Prepare reports that outline the company's financial position in the areas of income, expenses, and earnings to assist in financial decision-making
Analyze and interpret various financial reports and statistics to management; make recommendations to ensure proper business decisions are made
Job Specifications
Typically has the following skills or abilities:
Bachelor's degree in Accounting, Business or related field or equivalent experience
4+ years of financial analysis or related experience
Demonstrated ability to conduct various types of analysis, including cost-benefit and alternative analysis
Demonstrated ability to document, propose, negotiate and present approaches and solutions
Proficient in spreadsheet applications and mainframe accounting systems
Ability to visualize and create plans for future business outcomes and changes
Thorough understanding of business implications, interdependencies and system interfaces
Strong conflict management skills
Proficient at facilitating meetings, and negotiating across all levels of the organization
Ability to multi-task and work in a team environment
Proven ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups at all levels of the organization
Regularly exercises discretion and independent judgment the in performance of his/her job duties
Preferred Skills:
FP&A
Proficient with Excel
Preferred Systems Experience: Oracle, Powerquery, PowerBI
Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.
Salary Ranges: $63,000.00 - $108,675.00
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.
We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities.
As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.
$63k-108.7k yearly Auto-Apply 4d ago
Senior Accounts Receivable Specialist
VSP Global 4.5
Remote job
With minimal supervision in a distributed workforce environment, provide Accounts Receivable and Collections services to customers for all Lines of Business supported. This includes mid to large-market customers and/or strategic relationships with added degrees of complexity. Act as expert advisor on Accounts Receivable and Collections services and provide support on client servicing and financial operations related items, including account reconciliation, collections, analysis, and problem resolution.
Act as primary point of contact for billing and collection inquiries from internal and external business partners. Research and resolve a variety of complex internal and external inquiries
Efficiently and accurately perform moderate to complex Accounts Receivable activities including but not limited to billing, cash application, reconciliation, customer research and exception activities for all lines of business supported
Create, review, and recommend necessary documents to generate customer billing
Provide accurate and complete information to business partners and customers and assist them in understanding the billing and collection process
Use a data-driven approach in resolving billing disputes and payment issues through the analysis and review of information, provide alternate solutions
Resolve outstanding aging balances for accounts, using knowledge of business systems and their relationship to billing and collections
Execute internal and external collection activities to maximize cash flow and ensure compliance with company policy, procedures, and financial controls
Recommend billing adjustments, write-offs, and customer refunds to management, ensuring documentation is prepared for review and approval
Prepare timely and accurate billing and reconciliation reports as needed
Identify at-risk customers based on established triggers. Coordinate with customers, Sales, Management, and other key business partners to problem solve issues impacting billing and receivables strategies
Analyze customer requirements, provide education on capabilities, and in collaboration with account team, provide recommendations for structure, membership, and billing to support complex requirements and performance standards
Identify, document and track trends that may be symptomatic of larger system or process issues; escalate to the appropriate contacts and work with leadership to develop solutions
Comply with and maintain data integrity of confidential information, security policies, company policies, internal controls, and procedures
Help onboard and mentor new teammates and flex as needed, to support the business need
Job Specifications
Typically has the following skills and abilities:
Two to four years of Account Service or Banking/Accounts Receivable experience or equivalent experience demonstrating the ability to build effective relationships and resolve a variety of issues
Bachelor's degree in Accounting, Finance, or related field preferred
One year of experience working in an ERP based Accounts Receivable environment preferred
Active Accounts Receivable Specialist Certification preferred
Solid understanding of basic accounting principles, familiarity with SAP preferred
Strong problem-solving skills, basic accounting principles knowledge, documentation skills, research and resolution skills, data analysis and multi-tasking skills
Critical thinking and analytical, with a solution-oriented approach to work
Ability to perform detailed work with numerical data, analyze data, oversee assigned tasks and projects, make informed decisions, and meet tight deadlines
Excellent communication and interpersonal skills to effectively communicate with internal and external business partners
Proficient in MS Office applications and using data to provide reports that are clear, complete, and understood by both finance and operations audiences
Must be available to work within the full range of division hours of operation
Clean credit history as reported by credit report
#LI-VISIONCARE
Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.
Salary Ranges: $17.85 - $28.88
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.
We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities.
As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.
$17.9-28.9 hourly Auto-Apply 17d ago
Director, Provider Solutions Business Development
VSP Global 4.5
Remote job
Lead efforts in delivering exceptional, innovative, and value-driven experiences across our provider network. This role will champion customer-centric innovation and drive transformative initiatives across the organization, ensuring that the company remains the trusted leader in the optical industry. Will interface with all major functions in order to align strategy, optimize service delivery, and elevate the company's value in a complex and highly competitive industry.
Develops and maintains strong external relationships with policy-setting doctors and influencers within the optical industry
Implement strategies designed to influence the competitive markets in which doctors operate
Develop and execute a tailored, comprehensive customer experience strategy that differentiates the company in the optical industry
Lead efforts to deeply understand and serve the needs of key stakeholders
Build and lead high-performing customer-facing teams that deliver consistency, personalization, and value across channels
Serve as a key strategic advisor on customer engagement, experience design, and operational alignment
Partner with other teams to align on value-added services for providers
Drive integration across multiple business units
Partner with Program development teams, Marketing, and Supply Chain to optimize sales and marketing initiatives that drive provider engagement and revenue outcomes
Ensure alignment between programs, products, initiatives, and customer expectations to create a seamless provider experience
# LI- DNI
Drive innovative initiatives within the provider network through cross-functional teams, driving provider engagement models and multi-channel customer support
Champion innovation for our provider customer experience through technology, data insights, programs, and product placement
Evaluate and implement forward-looking business needs that improve provider engagement and revenue
Build scalable systems to capture and act on customer insights and feedback
Lead continuous improvement initiatives in collaboration with senior leadership across the enterprise to exceed customer expectations and drive strategic enterprise goals
Provide regular briefings to senior management on customer-related trends, risks, and opportunities
Represent the company as a thought leader at key industry events, key stakeholder meetings, and provider summits/conferences
Job Specifications
Typically has the following skills or abilities:
Bachelor's Degree in Business or related field, or equivalent experience; Minimum of 2 years of experience related to functional area
Minimum of 6 years of management experience with responsibilities for hiring, training, assigning work, and managing performance of direct reports
Strong direct outside sales, sales management, account management, business development, or client relationship experience, preferably in the optical industry
Strong knowledge of the optical retail business
Strong leadership skills and team-building capabilities
Demonstrated capability to manage large teams of people
Advanced written and verbal communication, influencing, and problem-solving skills
Demonstrated professionalism and leadership in dealing with situations involving controversy and conflict
Demonstrated ability to balance customer needs & corporate objectives
Demonstrated track record in driving successful teams
Demonstrated ability to build relationships with key decision-makers and industry leaders
Proven ability to navigate complex situations through the organizational landscape and with multiple stakeholders
Ability to analyze business and drive results
Strong attention to detail, organizational and customer service skills; excellent presentation skills
Strong business aptitude and problem-solving skills
Strategic skills to support envisioning work, planning, and forecasting
Ability to travel up to 50% of the time
Creates and delivers information at an appropriate level for audience, including presentations and status updates
Gains needed support from key stakeholders to lead and manage changes to successfully execute the programs
Ability to regularly exercise discretion and independent judgment in the performance of his/her job duties
#LI-VISIONCARE
Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.
Salary Ranges: $105,000.00 - $165,375.00
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.
We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities.
As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.
$105k-165.4k yearly Auto-Apply 60d+ ago
Business Development Associate
VSP Global 4.5
Remote job
Owns and executes strategies for generating high quality leads, qualifying prospects, and developing a strong flow of new business opportunities. Responsible for the development of a communication strategy that nurtures and enhances relationships. Provides insight on lead source effectiveness for all pipeline sources. Collaborates with internal teams to ensure alignment of business goals.
Research and identify potential optical practices, partners, and/or customers using online tools, internal databases, and other resources
Lead Customer Relationship Management (CRM) strategy, sending engaging cold outreach and other communications to attract new prospects
Maintain and update the database of prospects and actively manage the pipeline to ensure timely follow-ups and tracking
Enhance and optimize CRM processes, including messaging, content, frequency, and target audiences
Help collect & organize diligence documents and necessary documentation during the initial diligence process
Maintain and manage prospecting activity. Contact and evaluate lead qualification, schedule initial discovery calls. Track appointments as a leading KPI. Ensure all leads meet initial criteria via exploratory conversations, data collection, and evaluation
Coordinate with partners for annual prospecting events and attend lead sourcing industry events. Work with internal events teams to provide materials for events
Utilize internal teams and personal research needed to populate the prospect pipeline/database
Collaborate with internal business partners to address and resolve inquiries as necessary
Evaluate prospecting process/procedures, recommend, implement, and manage solutions to improve effectiveness
Recommend and manage or participate in the development of transaction support tools based on trends and patterns of inquiries
Job Specifications
Typically has the following skills or abilities:
Bachelor's Degree in Business Administration, Business Management, Operations, or related field or equivalent experience
2+ years' experience in Sales, Sales Support, Marketing, Operations, or related field, preferred
Previous experience in identifying and engaging with potential leads or prospects
A natural relationship builder with excellent communication and interpersonal skills, the ability to influence and engage with professionals at various levels
Able to manage multiple tasks, timelines, and follow-ups without missing details
Capable of quickly understanding processes, tools, and nuances of prospect/lead generation
Prior experience using CRM software to manage pipelines, track interactions, and generate reporting
Strong organization skills to prioritize multiple tasks while working effectively in a very fast-paced and dynamic environment
Ability to travel nationally, including some weekends for conferences, prospect dinners, and company events
Strong problem-solving, analytical, and critical thinking skills
Proven ability to understand business objectives, business environment, and products
Experience articulating ideas in presentations and in writing, identifying key findings and recommendations to management and team members
Conduct outbound (cold calling) to potential optical offices to promote business relationships (Required)
Experience Optometrist marketing (Preferred)
#LI-VENTURES
Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.
Salary Ranges: $58,656.00 - $92,328.00
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.
We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities.
As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.
$58.7k-92.3k yearly Auto-Apply 6d ago
Account Executive - Maryland
VSP Global 4.5
Remote job
With general direction, sell and service eyewear products by managing existing accounts and developing new prospects consisting of a large variance of industries. Exercise a broad knowledge of the organization's services, products, and marketing techniques to achieve market share growth objectives and operational goals.
Develop creative sales strategy to contact prospects to create opportunities to sell products and increase revenue
Cultivate and develop strong business relationships with customers and prospective customers
Represents eyewear line of business to customer base in all sales-oriented activities
Works independently, while leveraging appropriate partners, team, and colleagues to exceed quota targets while achieving balanced product line results
Apply innovative ideas, approaches, and all product solutions to customer's business problems by understanding the customers' business and their business requirements
Maintain current working knowledge of existing and new products and services, and other general information, to ensure accurate information is provided
Identify and communicate future customer requirements and feedback to the appropriate VSP divisions
Act as liaison between various VSP departments and customers to ensure service levels and expectations are met. Collaborate with marketing and product development to address customers' needs and analyze market data
Utilize sales automation system to make inquiries, maintain records, and prepare reports
Job Specifications
Typically has the following skills or abilities:
Bachelor's Degree in Business or related field, or equivalent experience
Three plus years of sales experience, with demonstrated account management, servicing, negotiation, and established customer relationships
Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation
Demonstrated track record meeting sales/revenue goals with small to medium account responsibility
Excellent written and verbal communication and presentation skills
Demonstrated track record in developing business-to-business relationships
Highly adaptable, positive, resilient, patient risk-taker who is open to new ideas
Resourceful team player who excels at building trusting relationships with customers and colleagues
Innovative problem-solver who can generate workable solutions and resolve problems
Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent sales opportunities
Exceptional listener and communicator who effectively conveys information verbally and in writing
Highly motivated self-starter who takes initiative with minimal supervision
Excellent written and verbal communication and presentation skills
Must travel more than 50% of the time
Clean driving record
Ability to achieve and maintain any applicable agent licensing requirements for any state(s) within assigned sales territory
#LI-MARCHON
Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.
Salary Ranges: $58,656.00 - $84,025.50
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.
We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities.
As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.
$58.7k-84k yearly Auto-Apply 6d ago
Manager, E-Commerce Strategy & Merchandising
Aeroflow Career 4.4
Remote or Asheville, NC job
Aeroflow Health - Manager, E-Commerce Strategy & Merchandising - Remote Opportunity
Aeroflow Health is made up of creative and talented associates who are transforming the home medical equipment industry. Our patient-centric business model is founded on innovation through technology and cutting-edge delivery platforms.
We've grown to be a leader in the home medical equipment segment of the healthcare industry, are among the fastest-growing healthcare companies in the country, and are recognized on Inc. 5000's list of fastest-growing companies in the U.S.
Your Opportunity to Make an Impact
As the Manager, E-Commerce Strategy & Merchandising for the Mom & Baby Team, you will join a group of talented marketing professionals and play a pivotal role in elevating our brand. You'll lead the strategy for digital merchandising, product placement, and customer experience optimization on our Magento/Adobe Commerce website, supporting both insurance-covered and cash-pay offerings across the Aeroflow Breastpumps portfolio.
Reporting to the Senior Manager, Brand Strategy & Marketing, this role will ensure that our e-commerce experience drives engagement and conversion among hundreds of thousands of expectant and new parents annually. You'll collaborate across six product verticals-Breast Pumps, Replacement Parts, Milk Storage Bags, Lactation & Perinatal Education, Pregnancy Support & Postpartum Recovery, and Cash-Pay E-commerce-ensuring Aeroflow Breastpumps delivers a seamless, on-brand experience.
Primary Responsibilities
Lead Digital Merchandising & E-Commerce Site Strategy
Drive the strategy for digital merchandising to ensure products and services are positioned effectively, driving both education and conversion, to deliver a seamless customer experience across both insurance-covered and cash-pay pathways, including logged-in and logged out site experiences.
Translate product positioning and marketing strategies into on-site merchandising, category organization, and promotional campaigns that drive conversion.
Oversee the creation and maintenance of accurate, informative product descriptions that go beyond manufacturer content to add real value for customers.
Analyze sales and engagement data to optimize product placement and visibility, ensuring top-performing and priority products and services are highlighted.
Use data analytics and AI tools to recommend companion products, improve product bundling, and maximize cross-selling opportunities.
Manage merchandising data (categories, attributes, product associations) to ensure accurate and strategic catalog presentation.
Manage ongoing product catalog data, including updates, maintenance, and governance to ensure accuracy and consistency.
Website UX & Customer Journey Optimization
Ensure the website's layout, navigation, product placement, and overall customer journey are seamless and designed to move users through the funnel.
Partner with Marketing, UX, Research, and Web Development teams to plan, design, and implement user experience enhancements.
Manage product listings, site updates, and digital assets within Magento/Adobe Commerce, including CMS management, merchandising workflows, catalog governance, and QA/publishing processes.
Maintain compliance with HIPAA/patient confidentiality regulations and other applicable laws and policies.
Cross-Functional Collaboration
Collaborate with Brand, Performance Marketing, and Web teams to align product strategy, campaigns, and site experiences, optimizing for engagement and conversion.
Partner with SEO to optimize PDPs, review content, and enhance manufacturer and category pages for search performance and customer engagement.
Partner with the Brand Marketing team to ensure all on-site content, modules, and landing pages align with brand standards, while optimizing visual hierarchy and design for both education and conversion.
Analytics, Conversion, and Continuous Improvement
Monitor and report on key website performance and conversion KPIs, including conversion rate, bounce rate, click-through rates, and funnel performance.
Partner with Brand Marketing to ensure the site supports email/SMS campaigns and drives deeper funnel conversion.
Conduct data-driven analyses to identify user pain points, implement A/B testing, and develop strategies that improve both user education and purchase decisions.
Present insights and actionable recommendations to leadership to enhance the overall customer journey and achieve business growth targets.
Core Capabilities
Strategic leadership in shaping and executing website and merchandising initiatives that elevate digital CX and align with overall business goals.
Strong UX/UI mindset, leveraging data, A/B testing, and customer insights to continuously improve site experiences.
Exceptional collaboration and communication skills, fostering alignment across Brand, Marketing, UX, Web, and Sales Operations teams.
Creative, resourceful problem-solver with a CX-first perspective and ability to translate product positioning into engaging on-site content.
Required Qualifications (Must Have)
Bachelor's degree in Marketing, Business, E-Commerce, or a related field.
7+ years in eCommerce marketing (primarily B2C), with deep experience in online merchandising, site optimization, customer experience strategy, and product marketing.
Proven success in growing DTC businesses through e-commerce channel improvements (beyond digital advertising), with a clear focus on conversion and revenue growth.
Proficiency in data analytics and reporting tools (e.g., Google Analytics, Tableau) with the ability to evaluate product performance, user behavior, and conversion funnel metrics, and translate insights into actionable strategies.
Hands-on experience with Adobe Commerce (Magento) or comparable enterprise platform (Shopify Plus, SFCC, BigCommerce), including product catalog/content management; Adobe Commerce certification preferred (Expert highly preferred).
Strong project management and cross-functional leadership skills with the ability to balance strategic vision and hands-on execution.
Experience with predictive analytics, conversion rate optimization, cart abandonment recovery and personalization tactics.
Detail-oriented, results-driven and committed to delivering best-in-class digital experiences.
Comfort navigating Adobe Commerce (Magento) Admin for content and product updates, with a working understanding of HTML/CSS sufficient to collaborate effectively with developers (not to code independently).
You Might Also Have
Experience with SEO best practices for e-commerce product listings, PDPs and manufacturer content.
Knowledge of customer segmentation, lifecycle marketing and personalized shopping experiences.
Previous experience in healthcare, medical equipment or other related industries.
Familiarity with CRM tools (e.g., Braze) and how they integrate with e-commerce platforms.
A passion for optimizing customer journeys, collaborating with creative teams and driving measurable business growth.
Why Join Aeroflow Health?
Make a Real Impact: At Aeroflow, your work doesn't just drive business success-it helps improve, extend, and even save lives. By supporting new and expectant mothers, we empower families during one of the most critical stages of their lives.
Fully Remote Role: Enjoy the flexibility of working from anywhere while staying fully connected to a fast-growing, mission-driven team.
Competitive Compensation: We offer a highly competitive compensation package, including health, dental, vision, life insurance, 401K with company match, and more.
High-Impact Role: You'll work directly to support the company's core revenue stream, with endless opportunities for growth and career advancement.
Innovative Work Environment: We foster a culture of creativity and collaboration, giving you the tools and flexibility to succeed.
Work-Life Balance: Enjoy a healthy work-life balance with PTO accrual from day one, paid holidays, and more.
What Aeroflow Offers
Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!!
Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements:
Family Forward Certified
Great Place to Work Certified
Inc. 5000 Best Place to Work award winner
HME Excellence Award
Sky High Growth Award
If you've been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you!
#MPC-1
Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
If this opportunity appeals to you, and you are able to demonstrate that you meet the minimum required criteria for the position, please contact us as soon as possible.
$74k-102k yearly est. 60d+ ago
Lactation Consultant Instructor
Aeroflow 4.4
Remote or Parkville, MD job
Job Description
AEROFLOW HEALTH - Aeroflow Health is taking the home health products and equipment industry by storm. We have created a better way of doing business that prioritizes our customers, our community, and our coworkers. Whether you are looking for a place from which to launch your career - or a stable, ethical company in which to advance - you will not find an organization better equipped to help you meet your professional goals than Aeroflow Health.
LOCATION: Maryland, Virginia, Texas or Washington, DC
SHIFT: While schedules are set monthly, this role requires regular evening and weekend availability each week.
THE OPPORTUNITY
Within Aeroflow, the Mom and Baby Education Provider Group is composed of over 50 providers who provide support for patients through group classes.
Our patients are pregnant and postpartum mothers who have questions about and need support with lactation, pumping, baby care, birth prep, infant sleep, nutrition, high risk situations, and perinatal mental health.
Providing education and care through our virtual platform improves mothers' and babies' health outcomes, including increasing rates of breastfeeding, and enhances satisfaction in our patients' mothering experiences.
Joining our department allows you to play a role in preparing the next generation of parents in how to gently respond to and care for their babies.
This is a work from home position, and you must be in your home state while working at all times.
WHAT YOU'LL DO
Be Patient-Focused
Teach and facilitate classes on a broad range of topics in the pregnancy and postpartum period.
See patients for one-on-one appointments while providing high quality, skilled clinical care.
Chart visits and maintain accurate records according to payor requirements, per guidelines provided by Aeroflow.
Support and advocate for the normal physiologic functions involved in the maternal-infant process.
Provide patients evidence-based clinical information following the Academy of Breastfeeding Medicine Protocols and/or the Academy of Nutrition and Dietetics' Code of Ethics.
Participate and Collaborate
Attend team and departmental administrative and clinical meetings.
Be a trusted resource and advocate for teamwork and strong working relationships.
Maintain Licenses and Certifications
Enhance your professional development by participating in assigned clinical courses, workshops, and exams and keeping apprised of current clinical literature.
Keep your provider licenses and/or certifications and continuing education up-to-date.
HIPAA and Compliance
Follow the company handbook and department manual policies.
Maintain HIPAA confidentiality.
Individual responsibility for knowledge of and compliance with laws, regulations, and policies.
Compliance which is a condition of employment and is considered an element of job performance.
YOU MAY ALSO
Share your knowledge and expertise
As requested by our content, marketing, or leadership teams:
Assist with writing clinical documentation
Lead and create team trainings
Work on social media projects
Moderate our Facebook group
Engage in practice case study meetings
Attend professional conferences on behalf of the company
Other clinical and administrative duties as assigned.
SKILLS FOR SUCCESS
Prior Experience: Experience in lactation support (including internship, clinical rotation, or supervised practice) preferred. Ideal for newly certified CLCs seeking mentorship and growth within a clinical team.
Communication: Proactively seek clarification in order to accurately and efficiently complete tasks and offer valuable insights while collaborating with positivity and enthusiasm; presentation skills including public speaking while advancing a slideshow online.
Time Management: Proven ability to assess circumstances, problem solve, pivot activities as needed, and work both independently and in a team environment.
Technological Agility: Proficiency using various video conferencing systems, including Zoom and Google Meets. Ability to navigate a windows based computer using the google suite of products; 50 WPM typing speed.
Organizational Skills: Adeptness at prioritizing and managing multiple tasks effectively in a face-paced environment.
Interpersonal Skills: Work effectively with other company employees and managers.
REQUIRED QUALIFICATIONS
Clinical Documentation
Must have a lactation IBCLC certification and/or RN license (and license if applicable in your state).
Must have or be willing to obtain CPR certification.
Must be willing to obtain licensure in all states requested by Aeroflow; Aeroflow will assist financially and administratively with obtaining any new licenses and credentials.
Approved Work Environment:
Must live in the State of either Maryland, Texas Virginia, or D.C
Must have strong internet speed for remote work - minimum 30 mbps upload speed for a wired connection or 45 mbps for a wireless connection.
Must have a private, professional work environment with a door that closes that is available for use during work hours and is approved by management two weeks after patient-facing encounters.
Must be able to work during all work hours in your home state (not another state or country).
Expertise:
Stellar written and verbal communication.
Google Suite, Microsoft Office and Zoom proficiency.
WHAT AEROFLOW OFFERS
Competitive pay; health plans with FSA or HSA options, dental, and vision insurance; optional life insurance; 401K with company match; 12 weeks of parental leave for birthing parent/4 weeks leave for non-birthing parent(s); additional parental benefits include fertility stipends, free diapers, and breast pump; paid holidays; PTO accrual from day one; employee assistance programs; and SO MUCH MORE!!
Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements:
Family Forward Certified
Great Place To Work Certified
Inc. 5000 Best Place to Work Award Winner
HME Excellence Award
Sky High Growth Award
If you've been looking for an opportunity that will allow you to make an impact, and an
organization with unlimited growth potential, we want to hear from you!
Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
#LC-1
Zippia gives an in-depth look into the details of Pacific Pulmonary Services, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Pacific Pulmonary Services. The employee data is based on information from people who have self-reported their past or current employments at Pacific Pulmonary Services. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Pacific Pulmonary Services. The data presented on this page does not represent the view of Pacific Pulmonary Services and its employees or that of Zippia.
Pacific Pulmonary Services may also be known as or be related to BRADEN PARTNERS LP, Braden Partners LP, Braden Partners, L.P. and Pacific Pulmonary Services.