P&C Customer Service Agent
Columbia, SC jobs
Will be responsible for handling customer and agent inquiries, addressing various types of property and casualty policies and billing inquires in an efficient, professional, and accurate manner. Employees in this position resolve service concerns, document customer requests and complete changes to policies that require a license. Service to agents and customers will include inbound/outbound communication.
Skills
property & casualty, customer support, customer service
Top Skills Details
property & casualty,customer support
Additional Skills & Qualifications
Must be clear of appointments
You will possess a deep understanding of company guidelines and communicate those guidelines to customers and other employees.
You will have knowledge of Microsoft Office applications.
You will have excellent written and verbal communication skills.
You are able to multi-task with speed and accuracy.
Experience Level
Entry Level
Job Type & Location
This is a Permanent position based out of Columbia, SC.
Pay and Benefits
The pay range for this position is $37440.00 - $37440.00/yr.
• Pay differential for bilingual (English/Spanish)
• Opportunities for performance incentives that are unlimited
• The opportunity to work from the comfort of your home
• An employee assistance program (EAP), which includes free counseling sessions, to support the needs of each team member
• he opportunity to shine and grow your career with clear paths for development - we invest in you!
• Networking and leadership opportunities with Staff Resource Groups such as Network of Women, Black Professionals Network, Pride, and Ability
Mentorship programs to help you create the strong foundation to a rewarding career
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Dec 19, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Customer Care Specialist - Bilingual
Katy, TX jobs
A National Energy Company is interested in hiring Bilingual (Spanish) Customer Service Representatives to their team in a fully remote capacity. These positions are looking for candidates with experience in Call Center Environments.
is Fully Remote for candidates living in Texas!
Description
Answer incoming customer telephone calls and log all calls
Work across multiple programs and phone lines and ability to transfer calls
Promote participation in energy efficiency programs that the customer may qualify for
Address and resolve customer inquiries, regarding products, services, billing, etc.
Establish and maintain positive working relationships with customers by ensuring a high level of customer service
Address and resolve customer complaints and make recommendations
Make outgoing calls to customers for scheduling appointments, taking surveys, and promoting a program offering to a qualifying customer
Follow-up on customer calls not immediately resolved
More duties as assigned
Skills & Qualifications
High School diploma or equivalent
1-2 years of previous customer service experience
Job Type & Location
This is a Contract to Hire position based out of Katy, TX.
Pay and Benefits
The pay range for this position is $19.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Dec 25, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Call Center Agent
Lubbock, TX jobs
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center.
*Benefits:*
* *Competitive Salary:* Starting pay of $18.00/hr., plus incentives.
* *Training:* Paid training provided to ensure you have the skills needed for success.
* *Comprehensive Benefits Package:* Includes 401K, medical, dental, vision, and life insurance.
* *Cell Phone Benefits:* $25/month per line for unlimited phone, text, and data.
* *Referral for Life Program™:* Earn a residual bonus every pay period.
* *Engaging Work Environment:* Enjoy luncheons, contests, and other incentive programs.
* *Career Growth:* Opportunities for advancement within the company.
* *Equal Opportunity Employer:* We are committed to diversity and inclusion in the workplace.
*Key Responsibilities:*
* *Customer Assistance:* Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles.
* *Problem Solving:* Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support.
* *Service Coordination:* Coordinate with service providers to ensure timely assistance to the customer.
* *Follow-Up:* Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction.
* *Documentation:* Maintain accurate records of all customer interactions and services provided.
*Qualifications:*
* *Customer Service Skills:* Proven ability to provide patient, empathetic, and effective customer service.
* *Communication:* Strong interpersonal skills and the ability to build rapport with customers during stressful situations.
* *Shift Flexibility:* Availability to all shifts, including overnight shifts, weekends and holidays.
* *Experience:* At least 1 year of customer service experience in a single role.
* *Education:* High School Diploma or GED.
* *Background Check:* Must pass a background screening.
* *Typing Skills:* Minimum typing speed of 25 WPM.
* *Assessments:* Candidates must pass onsite assessments with a score above 80% prior to interviewing.
* *Note:* This position is *100% on-site*. Join our dedicated team and make a difference in our vibrant, supportive call center environment.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Bilingual Customer Service Representative
Chicago, IL jobs
About the Job:
Job Title: Bilingual Spanish/English-Loyalty Services Representative
Duration: 6 Months (CTH)
No. of Positions: 1
SKILLS
•Provide a needs analysis assessment for what a policyholder may need
• Strong verbal and written skills
• Ability to partner with others to resolve issues resulting in service or claim related issues
• Ability to utilize critical thinking skills
EDUCATION AND EXPERIENCE
• High School Required; bachelor's degree preferred
• Minimum 1 year previous contact center experience
• Previous Retention skills within a contact center environment preferred
• Previous sales experience a plus
• Licensed to sell health/life Insurance a plus
Service Desk
Sanford, FL jobs
Position is responsible for providing support for workstations with Windows operating systems, MACs, desktop peripherals, mobile device management, asset tracking, and troubleshooting problems with applications software. Assist users in the efficient use of applications and provide escalations on technical support issues. Focuses on providing excellent customer service, building strong relationships, safety, and best work practices with the goal of delivering exceptional results.
Essential Functions:
Troubleshoots hardware and software, installations, and support to both internal and external customers.
Planning work routines, meeting performance metrics, quality control, training, documenting, and effective communication are key elements of the position.
Perform remote and/or on-site troubleshooting through diagnostic techniques and pertinent questions. Documenting issues and resolutions properly for record keeping and posterity.
Image, configure, install, repair computer endpoints, while consistently following up with users to ensure proper function.
Install computer and endpoint Windows updates, software updates, firmware.
Responsible for Imaging systems and deploying software through SCCM.
Effectively prioritize and manage multiple incidents and requests as assigned. Working to answer, evaluate, and prioritize incoming telephone, work orders, e-mail, and in-person requests for assistances from users experiencing problems with hardware, software, networking, and other computer-related technologies.
Contribute to developing training materials, procedures or conducting training to users in the proper use of hardware or software.
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
Perform desktop and endpoint data backups and disaster recovery operations.
Monitor ticket workflows in accordance with SLAs.
Support, manage, optimize, and maintain the configuration and installation of all desktops, laptops, and mobile devices to include, but not limited to, patching, configuring, upgrading hardware or software.
Provide technical support to staff utilizing Mac OS, Windows, and Office based workstations.
Provide technical support after normal business hours on an on-call rotation or whenever necessary.
Maintain accurate inventory, asset information and various other asset records in accordance with department policy and procedures.
Lead, facilitate and/or participate in IT related projects as directed.
Knowledge and competency of the following technologies:
Windows Operating Systems
Apple iOS
Microsoft System Center Configuration Manager
Microsoft Active Directory and Group Policy
Hardware imaging and configuration
Hardware/Software security and encryption
Minimum Qualifications
Associate degree in computer technology and a minimum of two (2+) years progressively responsible experience in the computer support field.
A comparable amount of education, training, or experience may be substituted for the minimum qualifications.
Microsoft and CompTIA certifications preferred.
Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
Customer Service Representative
Lake Bluff, IL jobs
In this role, you will provide exceptional service to healthcare clients by assisting with patient account inquiries, medical collections, and insurance-related questions. This is a fast-paced, high-volume environment requiring adaptability, professionalism, and strong communication skills.
Responsibilities:
Provide assistance via phone for patient account management, billing inquiries, and insurance verification
Handle Medicare and Medicaid-related questions
Contact clients regarding abnormal test results, specimen issues, and requisition verification
Document all calls accurately in internal systems
Collaborate with internal teams to resolve client issues promptly
Other duties as assigned
Shift Details & Training
Training: Monday-Friday, 8:00 AM - 4:30 PM CT
Future Shift: 9:30 AM - 6:00 PM CT
Attendance during training is mandatory
Workplace Type
Hybrid:
3 days onsite (Tuesday-Thursday)
2 days remote (Monday & Friday)
Remote work from home until hybrid schedule begins January 2026
Skills & Qualifications
High school diploma or GED (required)
Bilingual in Spanish (required)
Minimum 1 year of recent healthcare experience in a call center (preferred)
Strong computer skills and ability to navigate multiple systems
Excellent written and verbal communication skills
Ability to work in a high-volume, repetitive environment
Experience Level
Entry Level
Job Type & Duration
Contract-to-Hire (6 months, likely ongoing)
Pay and Benefits
Pay: $18.00/hr
Bill Rate: $26.41/hr
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Application Deadline
This position is anticipated to close on December 19, 2025.
Job Type & Location
This is a Contract to Hire position based out of Lake Bluff, IL.
Pay and Benefits
The pay range for this position is $18.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Lake Bluff,IL.
Application Deadline
This position is anticipated to close on Dec 26, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Care Advocate - 245013
Dallas, TX jobs
Direct Hire Opportunity with a great organization!
Onsite opportunity in Dallas with hybrid remote potential in the future based on performance
Opportunity to earn bonuses on a monthly basis based on performance after training
Shift - Monday to Friday, start time between 7am to 11am, 8 hour shifts
Start date - January 5th
Responsibilities:
Handle full care coordination for members and maintain close communication to educate members on how their benefits work
Assist members with finding a provider in network for surgeries
Assist with scheduling procedures
Handle inbound and outbound calls
Send referrals
Confirm appointments with patients and provider offices
Taking information from members and logging this correctly into the CRM system
Assist with booking travel
Coordinate follow up appointments
Call provider offices to request medical records
Qualifications:
Bachelor's or Associate's Degree required
Exceptional customer service skills
Ability to commute to and work in the Dallas office daily
Ability to work in a fast paced environment
Empathetic
Preferred Qualifications:
Healthcare experience
Customer Service Representative
Levelland, TX jobs
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center.
*Benefits:*
* *Competitive Salary:* Starting pay of $18.00/hr., plus incentives.
* *Training:* Paid training provided to ensure you have the skills needed for success.
* *Comprehensive Benefits Package:* Includes 401K, medical, dental, vision, and life insurance.
* *Cell Phone Benefits:* $25/month per line for unlimited phone, text, and data.
* *Referral for Life Program™:* Earn a residual bonus every pay period.
* *Engaging Work Environment:* Enjoy luncheons, contests, and other incentive programs.
* *Career Growth:* Opportunities for advancement within the company.
* *Equal Opportunity Employer:* We are committed to diversity and inclusion in the workplace.
*Key Responsibilities:*
* *Customer Assistance:* Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles.
* *Problem Solving:* Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support.
* *Service Coordination:* Coordinate with service providers to ensure timely assistance to the customer.
* *Follow-Up:* Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction.
* *Documentation:* Maintain accurate records of all customer interactions and services provided.
*Qualifications:*
* *Customer Service Skills:* Proven ability to provide patient, empathetic, and effective customer service.
* *Communication:* Strong interpersonal skills and the ability to build rapport with customers during stressful situations.
* *Shift Flexibility:* Availability to all shifts, including overnight shifts, weekends and holidays.
* *Experience:* At least 1 year of customer service experience in a single role.
* *Education:* High School Diploma or GED.
* *Background Check:* Must pass a background screening.
* *Typing Skills:* Minimum typing speed of 25 WPM.
* *Assessments:* Candidates must pass onsite assessments with a score above 80% prior to interviewing.
* *Note:* This position is *100% on-site*. Join our dedicated team and make a difference in our vibrant, supportive call center environment.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Technical Support Representative
Marietta, GA jobs
🚀 We're Hiring - Tier 1 Technical Support Representative (IT / Telecom Industry)
📍 Marietta, GA
💰 Salary: $45K - $65K
Are you passionate about helping users, solving technical issues, and growing in the IT support world?
We are hiring for a Tier 1 Technical Support role with a leading organization in the IT/Telecom services industry.
✨ What You'll Do:
🔹 Be the first point of contact for customer inquiries via phone, chat, and email
🔹 Troubleshoot basic software, hardware, and networking issues
🔹 Log support tickets in Zoho (training provided)
🔹 Escalate complex cases to Tier 2 teams as needed
🔹 Maintain empathy, patience, and professionalism throughout customer interactions
📌 Requirements:
✔️ Associate degree in IT or similar experience (3+ years preferred)
✔️ Experience with Mikrotik routers or Cisco switches is an advantage
✔️ Exposure to Wi-Fi controller solutions such as Ruckus, Omada, Unifi, Meraki, Mist, or Cisco
✔️ Strong communication skills and willingness to learn
⭐ Why Join?
✨ Paid training and continuous learning opportunities
✨ Health, vision, dental, life insurance, PTO & retirement plan
✨ Advancement opportunities within the company
✨ Supportive team culture
✨ Some shifts include remote weekend work options
If you're looking for stability, growth, and a supportive environment - this could be the right fit!
📩 Interested?
Apply by sending your resume via DM or email me at ******************** (or reply here).
Customer Service Specialist
North Wilkesboro, NC jobs
Duties Include: - Assisting Walk-In Patients (10-15 per day) - Answering incoming calls from patients or providers with upcoming orders (up to 20-30 calls per day) - Provide order status updates - Using online patient ordering forums and patient database
- Electronic faxing
- Communication with Doctor`s offices and hospitals learning about all durable medical equipment
- Providing medical equipment from facility for walk in patients (minimal)
Skills
administration support, customer service, front desk, administrative, microsoft office, health care, ms teams, zoom, data entry, receptionist customer service, medical, order processing, call center
Top Skills Details
administration support,customer service,front desk,administrative,microsoft office,health care,ms teams,zoom,data entry,receptionist customer service,medical,order processing
Additional Skills & Qualifications
Ability to work independently and can apply critical thinking to solve next steps without every answer being given to them.
Experience Level
Entry Level
Job Type & Location
This is a Contract to Hire position based out of North Wilkesboro, NC.
Pay and Benefits
The pay range for this position is $17.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in North Wilkesboro,NC.
Application Deadline
This position is anticipated to close on Dec 23, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Customer Service Representative - Producer Services
Des Plaines, IL jobs
Are you a problem-solver who thrives in a fast-paced environment? Do you enjoy helping others and making complex processes simple? We're looking for a Bilingual Producer Service Center Representative to support our internal agents and partners with professionalism, empathy, and expertise.
What You'll Do
Serve as the go-to resource for internal agents, brokers, and field leaders-answering questions and resolving issues quickly and accurately.
Handle a variety of inquiries, including:
Policy & Underwriting: Why hasn't a policy cleared? What's missing?
Technology: Troubleshoot enrollment system issues.
Licensing, Billing & Compensation: Provide clear answers and guidance.
Research and resolve issues during the call, asking the right questions to get to the root of the problem.
Manage 30-40 calls per day during peak season, with call times ranging from 5-35 minutes.
Communicate professionally via phone and email, ensuring every interaction is positive and productive.
What We're Looking For
Must-Have Skills:
Bilingual in Spanish and English (verbal, written, and reading)
Strong communication and problem-solving skills
Basic computer skills and ability to learn new systems quickly
High School Diploma or GED
Preferred Skills:
2+ years in a contact center environment
Insurance knowledge or licensing experience
Familiarity with Microsoft Office Suite
Soft Skills:
Calm under pressure and adaptable to change
Detail-oriented with strong organizational skills
Ability to work independently and as part of a team
Friendly, professional demeanor
Job Type & Location
This is a Contract position based out of Rosemont, IL.
Pay and Benefits
The pay range for this position is $19.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Rosemont,IL.
Application Deadline
This position is anticipated to close on Dec 19, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Customer Service Representative
Cary, NC jobs
Update*********** Pay Rate: 20.40 Work Schedule : Schedule: Monday - Friday 11:30am - 8pm w/a rotating Saturday from 9am - 6pm every 6-8 weeks when working Saturday day off will be Tuesday Wednesday Thursday or Friday Work location Type: Onsite for at least first 90 days then possibility of hybrid w/ 2 days in office and 3 days at home based on attendance and performance
Great communication skills basic problem solving skills Typing at least 35 wpm at least 1 yr of high call volume call center experience
Are there any perks to this assignment that would help the supplier better sell your opportunity? On site gym w/signed waiver opportunity to become full time and room to grow within the company
Primary resource for inbound telephone calls to minimize workflow interruptions due to non-clinical related customer inquiries such as general prescription status or financial information.
Handle inbound and outbound calls to schedule medication delivery and payment so that accurate information is included in their profile and distribution can successfully send their package in a timely manner
Directly responds to customer inquiries when appropriate or routes calls to the appropriate staff to ensure prompt resolution/customer satisfaction.
Update concise progress notes to ensure other roles within the workflow are able to quickly assess the status of the referral
Provides customer service through manipulation of management information system to answer questions regarding refill needs providing status of pending/shipped prescriptions verify insurance information and provide copies of invoices upon request.
Answer patient questions and concerns during refill scheduling and transfer to the clinical team pharmacists and nurses when appropriate
Identify and report adverse events AEs and product complaints PCs to clinicians to ensure patients safety
Perform other duties as assigned above tasks may vary slightly depending on the specific team/program requirements.
Work environment is in office only
Additional Skills & Qualifications
Must Have
Admin/Clerical
Call Center : 0 (0 - No Familiarity) of 5 (5 - Expert)and 0 years
Filing : 0 (0 - No Familiarity) of 5 (5 - Expert)
Photocopying : 0 (0 - No Familiarity) of 5 (5 - Expert)
General
Customer Service : 0 (0 - No Familiarity) of 5 (5 - Expert)and 0 years
Microsoft Office : 0 (0 - No Familiarity) of 5 (5 - Expert)
Experience Level
Entry Level
Job Type & Location
This is a Contract position based out of Cary, NC.
Pay and Benefits
The pay range for this position is $20.40 - $20.40/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Cary,NC.
Application Deadline
This position is anticipated to close on Dec 29, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Customer Service Representative
Cary, NC jobs
Join Our Team as a Customer Service Representative!
Are you passionate about helping people and thrive in a fast-paced environment? We're looking for Customer Service Representatives to support patients with prescription-related inquiries and ensure timely medication delivery.
Why You'll Love This Role
Competitive pay: $20.40/hour
Stable schedule: Late shift (11:30 AM-8:00 PM)
Onsite role with a collaborative team
Opportunity to make a real impact in healthcare
Your Schedule
Must be open to one of these options:
Tue-Fri: 11:30 AM-8:00 PM & Sat: 9:00 AM-6:00 PM
Mon-Fri: 11:30 AM-8:00 PM
What You'll Do
Answer inbound/outbound calls for prescription status, payments, and delivery scheduling
Provide exceptional customer service and route calls when needed
Update patient profiles and progress notes accurately
Assist with insurance verification and invoice requests
Escalate clinical concerns to pharmacists or nurses
Report adverse events and product complaints to ensure patient safety
What We're Looking For
1+ year of high-volume call center experience
Excellent communication and problem-solving skills
Reliable transportation for onsite work
Ability to commit to late shifts for 9-12 months
Job Type & Location
This is a Contract position based out of Cary, NC.
Pay and Benefits
The pay range for this position is $20.40 - $20.40/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Cary,NC.
Application Deadline
This position is anticipated to close on Dec 29, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Technical Support Representative
Marietta, GA jobs
Transforming Careers, One Opportunity at a Time
At 3i People, we're more than recruiters; we're career accelerators. Partnered with cutting-edge tech firms and innovative companies, we connect top-tier talent with their dream jobs. Our mission is to open doors for professionals like you to thriving workplaces where you can leave your mark.
You can reach Anumeha at ************/******************
Job Summary
As a Tier 1 Technical Support Representative, you will be the first point of contact for our customers seeking technical assistance, establishing new service, and assisting in basic billing questions and responsibilities. You will troubleshoot basic issues, answer service-related questions, and escalate more complex problems to Tier 2 support when necessary.
Responsibilities
Answer inbound phone calls, chats, and emails from customers.
Provide clear and effective troubleshooting steps for basic software, hardware, and connectivity issues.
Document customer interactions accurately in the Zoho ticketing system. Training will be provided.
Guide customers through standard procedures and technical resolutions.
Escalate unresolved issues to Tier 2 support teams with appropriate documentation.
Maintain a high level of professionalism, patience, empathy, and customer service at all times.
Stay updated with product knowledge and internal procedures.
Qualifications
· Associate degree in information technology or equivalent or 3+ years of experience working in a similar IT support role. Experience with Mikrotik routers or Cisco switches.
· 1 year preferred Wi-Fi experience with controller-based Wi-Fi solution like Ruckus, TP link Omada, Unifi, Cisco, Mist, Meraki.
Full understanding of computer systems, mobile devices, and network troubleshooting.
Excellent verbal and written communication skills.
Comfortable working in a team-oriented environment.
Bonus: Ability to work flexible shifts, including evenings, weekends, or holidays if needed.
Overall, 3i People's extensive experience and expertise in the staffing industry make us a reliable and trusted partner for companies looking for top talent. Our commitment to delivering high-quality services and using innovative technologies, such as Leap Tiger, further set us apart from our competitors. With our personalized approach and dedication to excellence, 3i People is well-equipped to help clients succeed in the ever-changing business environment.
Shared Services Assosiate
Vienna, VA jobs
Shared Services Advisor
Schedule: Hybrid (Onsite 3 days/week)
Experience: 1-5 years
Business Unit: HR Shared Services Center - Leave Management
The Shared Services Advisor provides support, guidance, and issue resolution across multiple HR shared services functions. This role is focused on ensuring smooth leave-management operations, managing employee inquiries, and coordinating with internal stakeholders and external vendors to maintain compliance and efficiency.
Key Responsibilities
Employee Support & Communication
Serve as the primary point of contact for employees following vendor approval of disability claims.
Respond to inbound calls and conduct outbound calls to provide information, clarify processes, and offer guidance.
Case Management
Manage employee-submitted cases, including those requiring detailed research, complex information gathering, and comprehensive responses.
Ensure timely and accurate resolution of inquiries.
Reporting & Data Accuracy
Generate reports to support operations and compliance activities.
Conduct data validations to ensure accuracy and integrity.
System & Record Management
Review and update employee statuses and other HR data within Oracle HCM.
Maintain accurate and compliant documentation.
Vendor & Stakeholder Coordination
Collaborate with vendors, contractors, and internal HR advisors involved in disability claim processing and payments.
Ensure alignment across partners and timely completion of tasks.
Required Skills & Qualifications
Knowledge of shared services operating models and operational efficiency best practices
Strong analytical and problem-solving skills, with a focus on process improvement
Excellent verbal and written communication skills, with a consultative approach
Understanding of compliance, regulatory requirements, and HR policy standards.
About Seneca Resources:
Seneca Resources is client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Reston, Virginia, Alabama and Columbia, Maryland that service clients throughout the United States. The key to our success lies within our strong corporate culture which drives our business. We challenge our staff through engaging work, and we reward our staff through competitive compensation, extensive professional training, and excellent opportunities for career advancement. In turn, we look for only the best and brightest to join our team. We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.
Procurement Service Specialist
Raritan, NJ jobs
The Procurement Service Specialist will generate 90-100 purchase orders (POs) per month through e-Marketplace for R&D, primarily focusing on lab supply orders and suppliers.
This is a part-time position with flexible hours: either 4 hours per day or 3 full days per week. The role starts onsite for training purposes and then transitions to a hybrid arrangement.
Responsibilities:
Placing approximately 100 POs weekly.
Searching for lab supplies, chemical suppliers, and catalog numbers for R&D requestors as needed.
Following up on the status of all placed POs, including handling email and phone inquiries.
Experience:
At least 1 year of experience in procurement or vendor management.
Skills:
Procurement
Vendor Management
Creating purchase orders
Education:
Associate or Bachelors.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Azhar
Email: ****************************
Internal Id: 25-53771
Patient Account Representative
Chapel Hill, NC jobs
The Patient Accounts Representative is responsible for front-line, patient-facing duties within the Accounting Office. This position handles incoming phone calls, assists walk-in patients, processes mail and faxes, and supports patients with billing and account inquiries related to both dental and medical services. The role requires professionalism, attention to detail, and strong communication skills to ensure a positive and efficient patient experience.
Key Responsibilities
Greet and assist patients and visitors in a courteous and professional manner
Answer incoming calls and direct inquiries to the appropriate department or team member
Respond to patient billing questions, explain statements, and provide basic account information
Accept and process patient payments; provide receipts and documentation as needed
Handle incoming and outgoing mail, including scanning, sorting, and distributing faxes
Log and track patient inquiries, correspondence, and documentation in accordance with office procedures
Collaborate with billing, clinical, and administrative staff to resolve patient account issues
Maintain confidentiality of patient information in compliance with HIPAA and institutional policies
Ensure desk and waiting area remain clean, organized, and professional
Qualifications
Education & Experience:
High school diploma or GED required
1-2 years of experience in a healthcare, medical, dental, or customer service setting
Experience with patient billing systems, insurance processes, and EHR/EMR systems preferred
Background in both dental and medical billing environments strongly preferred
Skills & Competencies:
Strong interpersonal and verbal communication skills
Professional demeanor and commitment to providing excellent customer service
Ability to manage multiple tasks and prioritize in a busy environment
Proficient in Microsoft Office and comfortable working with databases and digital records
Detail-oriented with strong problem-solving and organizational abilities
Knowledge of HIPAA and patient confidentiality requirements
Financial Services Representative
Chicago, IL jobs
We are seeking several motivated individual to join our Institutional Services groups. The ideal candidate will have a strong math and technical aptitude, the ability to troubleshoot and explain complex subjects, and the capacity to identify opportunities for technology-based improvements. The successful candidate will be motivated, have strong initiative, analytical and methodical.
Responsibilities:
Resolve routine and complex client service issues in a thorough and expeditious manner, utilizing sound judgment with an emphasis on courtesy.
Client inquiries typically encompass a broad array of themes including:
Operability of IB Trader Workstation, Web Trader and Mobile Trader execution platforms including trading modules and analytical tools;
Cash deposit and withdrawal activity, position transfers, and account administrative functions.
Product availability and attributes; Exchange, clearing and depository functions; Order types and routing logic;
Order status, trade and delivery settlement, exercise & assignment, expiration processing, and corporate actions.
Margin calculations; Commission structure, interest, and fee.
Coordinate activities with other local and international Customer Service divisions and interaction with external departments such as Programming, Clearing, Cashiering and Compliance on common issues.
Customer service is the primary function where calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Uses computerized system for tracking, information gathering, and/or troubleshooting. Requires general knowledge of the organization, products, and/or services to assess needs and suggest solutions.
Required Qualifications:
Experience in financial services position (e.g., brokerage, banking, trading, exchange, or clearinghouse) preferred but not required.
Strong verbal and written communication skills to accommodate client inquiries directed via telephone, email, or online chat.
In depth understanding of the following financial instruments: stocks, securities options, futures, options on futures, foreign exchange, and fixed income.
Working knowledge of various exchange operations and regulations, product offerings and specifications, execution platforms and rules, and margin methodologies.
Multi-language skills an advantage URGENT NEED FOR PORTUGUESE AND SPANISH
Bachelor's or advanced degree is required.
If you meet the required qualifications and are interested in this role, please apply today.
The Solomon Page Distinction
Our teams, comprised of subject matter experts, develop an interest in your preferences and goals and we act as an advisor for your career advancement. Solomon Page has an extensive network of established clients which allows us to present opportunities that are well-suited to your respective goals and needs - this specialized approach sets us apart in the industries we serve.
About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.
Opportunity Awaits.
Patient Account Representative
Greenville, SC jobs
Job Title: Patient Account Representative
Compensation: $16-$18/hour
Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits while on contract.
About the Opportunity:
Addison Group is seeking Patient Account Representatives for a contract-to-hire opportunity with a growing healthcare organization. This role is ideal for individuals with strong customer service skills and a passion for helping patients navigate billing and insurance questions.
Key Responsibilities:
· Handle inbound and outbound calls from patients across various specialties
· Process payments and set up payment plans
· Assist with return mail and provider inquiries
· Set up text reminders and manage patient communications
· Maintain professionalism and empathy while managing 25-50 calls per day
Qualifications:
· Experience in a call center or medical front desk setting
· Familiarity with Explanation of Benefits (EOBs)
· Experience taking payments and working with patients
· Must have experience with ECW (eClinicalWorks)
· Strong communication skills and adaptability
· Growth mindset and willingness to learn
Perks:
· Addison Group benefits while on contract
· Family-oriented team culture
· Supportive leadership and mission-driven environment
· Opportunity to grow within a respected healthcare organization
Addison Group is an Equal Opportunity Employer.
Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Inside Sales Pharmaceutical Representative
Carmel, IN jobs
The ideal candidate is a competitive self-starter who thrives in a fast-paced environment. You must be comfortable making dozens of calls per day, working with partners, generating interest, qualifying prospects, and closing sales.
Responsibilities
Make outbound calls to healthcare professionals (HCPs) to share product information, gather insights, and support ongoing engagement efforts.
Professionally represent Cipher Pharmaceuticals, delivering sales presentations to HCPs in accordance with company SOPs and sales training.
Adhere to all legal and regulatory requirements governing the promotion and sale of pharmaceutical products.
Develop and execute a business plan to maximize sales potential within the assigned territory.
Successfully complete Cipher's comprehensive sales training program.
Build and maintain quality relations with assigned accounts
Evaluate and adjust performance to increase prescription sales.
Maintain updated and organized account files through contact management.
Complete and maintain call reports in compliance with company policy.
Perform other related duties as assigned.
Qualifications
College/University degree.
Must live within 30 miles of headquarters with reliable transportation to and from work.
Sales experience with a proven track record is a plus.
Must pass company security and background checks.
Excellent verbal and written communication.
Strong problem-solving and analytical skills.
Proficiency in computers and digital tools.
Ability to lift packages of up to 25 pounds.