LVR Representative I - Levittown, PA
Representative job at Bramble Outdoor
CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
Job Description
Key Responsibilities May Include:
Operate a CHEP-owned box truck (or similar equipment) in full compliance with safety regulations and CHEP standards.
Execute efficient delivery and collection of pallets and other assets at designated locations
Document and report findings on site conditions and recovery challenges, ensuring accuracy and timely updates to internal systems.
Collaborate with team members to develop and implement improved processes, focusing on key performance areas within LVR operations.
What You Will Do
Job Overview:
CHEP is seeking a motivated LVR Representative to join our team. This field-based role is responsible for efficiently executing less-than-truckload (LTL) deliveries and low volume recovery (LVR) collections, optimizing routes and volumes through strong partnerships with internal teams and customers. The successful candidate will help develop and implement key growth strategies for the CHEP LVR Program while ensuring compliance with DOT regulations and CHEP safety standards. This will include partnering with multiple internal functions, building and executing project plans as well as leading teammates through training of new processes.
Location:
6400 Bristol Pike, Levittown, PA 19057
Key Responsibilities:
Operate a CHEP-owned box truck in full compliance with DOT and CHEP safety standards.
Execute efficient pallet deliveries and collections across 100+ customer locations.
Optimize routes and volumes through strong customer partnerships.
Document and report delivery/collection data and customer feedback.
Visit potential sites to promote the LVR Program and onboard new customers.
Lead and train peers on LVR processes and performance metrics.
Collaborate with internal teams to develop and implement project plans.
What You Will Bring
Experience & Qualifications:
Clean driving record and ability to obtain/maintain a DOT medical card.
Comfortable lifting up to 65 lbs. regularly.
Strong communication and problem-solving skills.
Experience with multi-stop driving and route optimization.
Ability to work independently and build customer relationships.
Familiarity with DOT regulations and basic Microsoft Office tools.
Bilingual (Spanish) is a plus
How You'll Be Measured
DOT & Safety Compliance
On-Time Performance & Customer Service
Pallet Collection & Delivery Volumes
Route Efficiency & Cost Optimization
Customer Growth & Program Expansion
What We Offer
Competitive salary/hourly wage + Annual Bonus Program
Benefits Day 1!
401K with company match (up to 4%)
FREE company-paid vision, short-term disability, and life insurance
Tuition reimbursement, parental leave, childcare assistance, profit sharing, and MORE!
Remote TypeFully RemoteSkills to succeed in the role Active Learning, Adaptability, Asset Recovery, Cross-Functional Work, Curiosity, Customer Service, Digital Literacy, Driver Safety, Emotional Intelligence, Empathy, Initiative, Problem Solving, Relationship Management, Route Optimization
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at ************************.
Auto-ApplyCustomer Service & Documentation Operations Representative (Remote)
Stone Mountain, GA jobs
We are currently looking for responsible and detail-focused individuals to join our remote team as Customer Service & Documentation Operations Representatives. This work-from-home position supports daily business operations by assisting customers and maintaining accurate documentation within internal systems. The role is well suited for individuals who are organized, reliable, and comfortable working independently while following clear guidelines.
In this role, you will communicate with customers through inbound phone calls and written communication channels such as email or internal messaging platforms. Your primary responsibility will be to respond to general inquiries, provide basic assistance, and ensure customers receive accurate and clear information. A professional, respectful, and patient communication style is required, as you will represent the company during every interaction. All customer interactions must be recorded accurately to support internal tracking and service quality.
Alongside customer service duties, you will perform documentation and records entry tasks. These responsibilities include entering information into internal databases, reviewing documents for accuracy and completeness, updating existing records, and organizing digital files. Attention to detail is critical, as the information you process supports internal workflows, reporting, and operational decision-making.
This position involves routine and structured tasks that require focus and consistency. Training materials, written procedures, and quality standards will be provided during onboarding to help you understand systems and expectations. Although the role is remote, regular communication with supervisors and team members will take place through online tools to ensure alignment and support.
Applicants must have access to a reliable internet connection, a personal computer or laptop, and a quiet workspace suitable for professional communication. Basic computer skills are required, including familiarity with email, spreadsheets, and web-based systems. Strong time management skills and dependability are essential to meet assigned schedules and deadlines.
Previous experience in customer service, administrative support, or documentation roles is helpful but not required. Entry-level candidates who demonstrate a positive attitude, attention to detail, and willingness to learn are encouraged to apply. Training and ongoing support will be provided to help new team members succeed.
Work schedules may be part-time or full-time depending on operational needs. Compensation and schedule details will be discussed clearly during the interview process. This position does not require any application fees, equipment purchases, or upfront payments.
Customer Service Representative
North Palm Beach, FL jobs
Our client is seeking a Client Service Representative to join their team! This position is located in North Palm Beach, Florida.
Execute and submit client account servicing requests within appropriate time frames, including submitting wires and fund transfers, preparing required documentation, opening and closing accounts, maintaining accurate and complete account records, imaging documents, and researching client issues
Handle paying and receiving activities, including cash transactions and daily balancing activities, while fully understanding and adhering to all WM Lobby Banking Operations policies and procedures as documented on the WM Intranet
Develop strong understanding of the required steps involved in each request, communicating with relationship management and NCSS teams as needed to obtain information necessary to properly execute requested activities
Maintain strong understanding of policies and procedures, addressing the requirements of each activity in a timely manner and in strict adherence with company and Wealth Management Risk Management and Compliance guidelines, promptly escalating any issues or concerns to management
Develop strong knowledge of various business applications critical to client and account servicing, including online tools, and actively seek to expand knowledge of the latest enhancements to company partner and client technology and systems to maintain the highest standards of service
Assist with the maintenance and servicing of Safe Deposit Boxes in offices where available
Stay informed of new and existing company and Wealth Management products, services, and compliance requirements to respond to client inquiries and assist in recommending services that help expand overall client relationships
Monitor banking reports and provide assistance with banking audits as directed by the Team Leader or Manager
Desired Skills/Experience:
Knowledge of federal regulation banking guidelines banking operations products and services acquired through related work experience is preferred
Strong client service skills problem solving and organizational skills are required to identify research and resolve requests
Ability to think critically and to work well independently and as part of a team
Strong verbal and written communication skills
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $12.00 and $17.13. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
Customer Service Representative
Cambridge, MA jobs
Job title : Customer Service Representative I
Duration: 3 months
Schedule: 35 hrs/week (9-5 or 10-6; flexibility for events before/after hours)
Pay: $32/hour (W2)
Requirements:
3+ years administrative/customer service experience
Strong MS Word & Excel skills
Excellent communication, organization, multitasking, and attention to detail
Professional, dependable, and customer-focused; able to work independently and on a team
BA/BS and university/Harvard experience preferred
Responsibilities:
Provide in-person, phone, email, and web-based customer support
Serve as first point of contact at reception and events
Handle routine and complex inquiries; troubleshoot issues
Support employer events, career fairs, and interview days
Maintain confidentiality and accuracy in a fast-paced environment
Customer Service Representative
Sarasota, FL jobs
Our client, a water technology provider, is seeking a Customer Service Representative for a 6+ month contract opportunity located in Sarasota, FL. This role is hybrid.
The Utility Service Temporary Customer Support role provides administrative and operational assistance to the utility services team. This position supports daily service operations through accurate data entry, scheduling, invoicing, and documentation. The ideal candidate is detail-oriented, organized, and works well in a team-focused environment.
Key Responsibilities:
Create and process Bills of Lading (BOLs) accurately and in a timely manner
Invoice customers and ensure billing accuracy
Enter and maintain load schedules within the internal scheduling calendar
Enter requisitions (reqs) into SAP and other internal systems
Review documentation for accuracy, completeness, and compliance
Support team members with general administrative and service-related tasks
Maintain organized records and assist with operational coordination as needed
Qualifications:
High school diploma or equivalent required
SAP experience preferred but not required
Strong attention to detail and accuracy
Solid math skills with the ability to handle calculations and billing data
Ability to work collaboratively as a team player
Strong organizational and time-management skills
Basic computer proficiency and ability to learn internal systems
Pay Rate- $21.00- $25.00/hour
Customer Service Representative - 96083
Nashville, TN jobs
Manage high-volume billing disputes and service inquiries. This role requires a strong analytical mindset to assess the validity of claims and implement final resolutions.
Key Responsibilities
Issue Resolution: Process refunds, bill adjustments, and merchandise returns.
Inquiry Management: Inform guests of investigation findings and planned fixes.
Escalation: Route complex or unresolved issues to the proper internal group.
Record Keeping: Maintain thorough logs of all client requests and actions taken.
Root Cause Analysis: Study relevant data to identify the source of service issues.
Requirements & Skills
History: 5-7 years of professional service work (no internships).
Academic Degrees: Associate degree (required); Bachelor degree (preferred).
Top Skills: High attention to detail, problem-solving, and professional speech/writing.
Technical Software: Microsoft Office (required); PowerBI or Salesforce (desired).
Soft Skills: Organization, conflict resolution, listening, and time managemen
Customer Service Representative
Louisville, KY jobs
Job Title:- Customer Service Representative
(May go Longer)
Work Hours:- Second Shift (02:00 PM to 10:00 PM)
Job Description:-
Receives processes and verifies the accuracy of orders from customers and customer purchase orders.
Initiates required action for response to customer service requests for order changes including the maintenance of order information files and communicate changes to the appropriate personnel.
Receives inquiries from and/or contact the company's customers to resolve a variety of order related issues.
Loads and maintains bills of material (BOM's) for the plant.
Maintains and updates routing instructions per customer.
Operates a computer workstation to obtain and extract order information and provides Customer Service management with the data for inclusion in reports.
Performs assigned system maintenance to various electronic order files.
Makes required changes/updates in SAP system per production requirements, BOM's, relief files, etc.
Develops and recommends changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the Customer Service Department.
Prepares, generates and distributes daily reports and order acknowledgments to appropriate personnel.
Prepares invoices and tests certificates for shipments of finished goods and customer samples.
Assists in APQP process with Quality Department.
Provides back-up support to other group members (i.e. Supervisor, Inventory Specialist) in the performance of job duties as necessary.
Performs other duties as required.
Skills Required
High school diploma or GED.
2+ years of previous customer service experience in an automotive manufacturing environment preferred.
Must demonstrate good oral and written communication skills.
Detail oriented and ability to work in a team environment.
Must be able to communicate with Production to meet customer demands Strong communication skills Excellent computer skills (MS Office products).
Must have the ability to work overtime and weekends as required.
Ability to work with little or no supervision and to plan, organize and set priorities.
Ability to organize and prioritize own work to ensure daily workload is completed; to react and perform under stress and to exercise independent judgment in work environment
Call Center Customer Service Representative
Chicago, IL jobs
Job Title: Customer Service Representative - Producer Services
Duration: 6 Months (Contract to Hire -CTH)
No. of Positions: 1
Job Hours of operation 7:30am-8:00pm central time
Job Schedule-Some Saturday hours may be required.
Job Schedule-five days on site.
TEMP TO PERM
bilingual is a plus but not required
Job Hours-40 hours
Interview process- 1 Interview - Onsite/WEBEX
JOB SUMMARY
The Producer Service Center Representative is responsible for addressing escalated customer service concerns, inquiries and activities. The Producer Service Center Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Producer Service Center Representative, he/she is responsible for creating a positive customer experience through professionalism, amicability, and knowledge of Combined's products and systems.
RESPONSIBILITIES
• Demonstrate consistent good quality and performance results.
• Provide consistent service that is customer focused and professional.
• Supporting Field Sales agents with insurance product information
• Assist with basic technical troubleshooting
• Be able confident and capable to handle all new business, underwriting, claim and compensation situations.
• Learn soft skills while communicating with customers
• Focus on customers' needs and develops a customer centric approach in servicing customer's needs.
• Consistently meets or exceeds expectations for departmental standards related to quality, average handle time, auxiliary time, after call work, customer satisfaction and other KPI's.
• Exhibits and practices the Organization's Common Purposes and Shared Traits. Understands organizational objectives, supports process improvements, and provides feedback to leadership.
• Learn all policy product lines, all procedures for the core and worksite calls.
• Provides support for business partners as needed.
• Represents the Combined tenants: Personal Connection, Empathy, Problem-Solving, and Ownership.
SKILLS
• Ability to effectively communicate and build strong partnerships with newer employees.
• Basic computer skills and knowledge of database software.
• Effective problem solving/process improvement skills used to identify and resolve day-to-day operation and employee relation situations that may arise.
• Demonstrated attention to detail, organizational skills, and time management skills.
• Ability to work a flexible schedule to meet the needs of the business and performance requirements.
• Friendly and professional demeanor.
• Excellent communication and interpersonal skills.
• Ability to remain calm in stressful situations.
• Supplemental insurance knowledge and licensing is a plus.
• Bilingual language proficiency is a plus.
• Bilingual skills (verbal, written, read) in Spanish a plus
EDUCATION AND EXPERIENCE
• High school diploma or general education degree (GED); Associate degree preferred.
• 2+ years' experience in a contact center environment preferred.
Technical Support Representative
Marietta, GA jobs
Transforming Careers, One Opportunity at a Time
At 3i People, we're more than recruiters; we're career accelerators. Partnered with cutting-edge tech firms and innovative companies, we connect top-tier talent with their dream jobs. Our mission is to open doors for professionals like you to thriving workplaces where you can leave your mark.
You can reach Anumeha at ************/******************
Job Summary
As a Tier 1 Technical Support Representative, you will be the first point of contact for our customers seeking technical assistance, establishing new service, and assisting in basic billing questions and responsibilities. You will troubleshoot basic issues, answer service-related questions, and escalate more complex problems to Tier 2 support when necessary.
Responsibilities
Answer inbound phone calls, chats, and emails from customers.
Provide clear and effective troubleshooting steps for basic software, hardware, and connectivity issues.
Document customer interactions accurately in the Zoho ticketing system. Training will be provided.
Guide customers through standard procedures and technical resolutions.
Escalate unresolved issues to Tier 2 support teams with appropriate documentation.
Maintain a high level of professionalism, patience, empathy, and customer service at all times.
Stay updated with product knowledge and internal procedures.
Qualifications
· Associate degree in information technology or equivalent or 3+ years of experience working in a similar IT support role. Experience with Mikrotik routers or Cisco switches.
· 1 year preferred Wi-Fi experience with controller-based Wi-Fi solution like Ruckus, TP link Omada, Unifi, Cisco, Mist, Meraki.
Full understanding of computer systems, mobile devices, and network troubleshooting.
Excellent verbal and written communication skills.
Comfortable working in a team-oriented environment.
Bonus: Ability to work flexible shifts, including evenings, weekends, or holidays if needed.
Overall, 3i People's extensive experience and expertise in the staffing industry make us a reliable and trusted partner for companies looking for top talent. Our commitment to delivering high-quality services and using innovative technologies, such as Leap Tiger, further set us apart from our competitors. With our personalized approach and dedication to excellence, 3i People is well-equipped to help clients succeed in the ever-changing business environment.
Technical Support Representative
Atlanta, GA jobs
Are you looking to grow your career in customer service, tech support, or both? This role is a great fit for individuals wanting to strengthen their communication skills while gaining exposure to front-line troubleshooting and mobile device support.
This is not a highly technical IT role, but it offers a strong foundation for anyone interested in developing customer service expertise, call center experience, and entry-level support skills with iOS/Android devices.
About the Role
You will serve as the first point of contact for wireless customers needing assistance with device setup, SIM activation, service interruptions, and general account questions. This is a customer-facing, phone-based support role in a high-volume environment.
All new hires begin together in a 3-4 week class-based training program, starting January 5th. The organization onboards in groups, providing structured and collaborative learning from day one.
This position is 100% onsite, Monday-Friday, in the Cumberland area.
Key Responsibilities
Serve as the initial support contact for customers experiencing issues with device setup, SIM activation, call/text/data problems, and general service questions.
Follow scripted workflows and troubleshooting guides to resolve common wireless service issues.
Walk customers through steps such as resetting network settings, completing APN updates, reinserting SIMs, rebooting devices, and verifying account details.
Provide technical support for backend provisioning errors, network outages, number porting issues, or complex device failures when required.
Answer basic account-related questions including plan information, device compatibility checks (IMEI/ESN), and feature availability.
Document all customer interactions in the CRM/ticketing system with accuracy and clarity.
Communicate patiently, clearly, and professionally-translating technical steps into easy-to-understand instructions.
Follow compliance, quality, and performance standards set by leadership.
Who Thrives in This Role
Individuals looking to grow in customer service, call center environments, or high-volume support
Candidates wanting entry-level exposure to tech troubleshooting but not a deeply technical role
Strong communicators who enjoy helping people solve problems
Those who prefer structured training and clear workflows
Schedule & Training
Start Date: January 5th, 2026 (no flexibility)
Training: 3-4 week classroom-style training cohort
Location: Onsite in the Cumberland area, 5 days per week
Type: Contract-to-Hire
Customer Service Representative
Marietta, GA jobs
We are seeking experienced Customer Service Representatives to join our team in a hybrid capacity based in Atlanta. This role is ideal for professionals with strong call center backgrounds who excel in high-volume environments and consistently deliver a polished, customer-focused experience.
Responsibilities
• Handle 80-100 inbound calls per day in a high-volume call center environment
• Deliver professional, articulate, and effective customer service
• Resolve customer inquiries accurately and efficiently while maintaining a positive experience
• Collaborate with peers and leadership to improve processes and overall service delivery
Requirements
• 3+ years of call center experience in a fast-paced, high-volume environment
• Proven customer service skills with excellent communication and professionalism
• Ability to manage high call volumes while maintaining quality interactions
Nice to Have
• Bachelor's degree strongly preferred (candidates with less experience may be considered with a degree)
• Insurance industry experience is a plus, but not required
Customer Service Representative
Douglasville, GA jobs
Job Title: Customer Service Representative - Manufacturing Focus
This position serves as the primary point of contact for customers, providing exceptional service and support throughout the order lifecycle. Responsibilities include quoting, order processing, addressing inquiries, and ensuring customer satisfaction. The role requires strong communication skills, attention to detail, and the ability to work collaboratively with internal teams and external partners. Operates under moderate supervision, applying established procedures to resolve routine issues and deliver consistent, high-quality service.
Key Responsibilities:
Maintain accurate customer account information and assist in gathering forecast data when available.
Respond promptly to customer inquiries and build strong relationships to ensure a positive experience.
Manage customer quotations, sales orders, purchase orders, schedule changes, and cancellations for both direct customers and distributors.
Collaborate with the sales team to support non-standard quotes and optimize pricing for direct and negotiated opportunities.
Ensure accuracy in order entry and coordinate with production to confirm ship dates and delivery commitments.
Utilize ERP/data management systems to enter orders, track inventory, and monitor order status.
Follow up on delivery inquiries, work closely with shipping teams, and assist in scheduling transportation when needed.
Prepare daily and monthly reports for management, including scheduling updates, quote/order summaries, strike rates, fabrication analysis, and sales forecasts.
Generate and organize documentation (orders, quotes, correspondence) for quality and production teams to translate customer requirements into shop orders.
Support marketing and sales initiatives by preparing literature, sample packages, and coordinating trade show activities.
Handle incoming calls and route inquiries to appropriate departments as necessary.
Maintain excellent attendance and punctuality.
Qualifications:
2-4 years of experience in customer service, inside sales, or related roles within a manufacturing environment.
High school diploma or equivalent (additional technical or business coursework preferred).
Strong organizational skills, attention to detail, and ability to manage multiple priorities.
Familiarity with ERP systems and basic reporting tools.
Excellent communication and problem-solving skills.
CSR Dispatcher
Dallas, TX jobs
The Dispatcher serves as the first point of contact for incoming customer communications and is responsible for distributing email requests and documentation to the appropriate Customer Service Representative (CSR) for processing. This role ensures
timely response and task routing within the customer service team
and provides support with customer documentation and
communication, including order acknowledgments and COA
requests.
Business metrics Key performance metrics for the Dispatcher role include average
first response time, email routing accuracy, and order
acknowledgment turnaround time. Efficiency can be measured
by email volume managed, COA request fulfillment rate, and
timely escalation of urgent tasks. Additional indicators such as
internal stakeholder satisfaction and error rate in task execution
reflect the quality of support provided. Together, these metrics
ensure prompt, accurate, and customer-focused service
delivery.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Customer Service Representative
Dallas, TX jobs
Hi Professionals;
I'm Thiru with Theme Soft. I came across your profile wanted to reach out to discuss this exciting opportunity I have with my client for Customer Service Representative role.Your profile looks to be a great match for the requirement and would appreciate your thoughts once review the below requirement.
Location: Remote
Title: Customer Service Representative
Job Description/Responsibilities
• Answer inbound calls from our internal clients at the branches.
• Educate Financial Advisors on account services and capabilities.
• Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks • Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries
Required Skills:
• Excellent communication and organizational skills, attention to detail, and strong follow-up skills • Strong problem-solving skills • Flexible and adaptable to change • Proficient in Microsoft Office Suite • Windows navigation skills
Must Have skills:
1. Experience - 1-2 year minimum in call center environment.
2. Excellent Communication skills
3. Strong organizational skills and attention to detail
Patient Service Representative
Boston, MA jobs
Pride Health is hiring a Patient Service Representative for one of its clients in Boston, Massachusetts.
This is a 3-month contract with a possible extension, with competitive pay and benefits.
Length of assignment - 3 months (Possibility of Extension)
Pay range - $20 - $23 per hour.
Shift and Schedule - Monday-Friday 8-4:30 or earlier.
Job Summary
Answering and screening incoming patient phone calls, confirming/notifying patients of scheduled appointments such as consultations, follow-ups, or simulation appointments via letters and/or phone calls.
Checking in patients for appointments.
Obtaining patient information and materials from referral sources (prior imaging, reports/pathology).
Coordinating patient appointments appropriately with imaging and pre-admission testing (PAT) appointments.
Maintaining physicians' clinical (Epic EMR) and administrative schedules and calendar (Outlook).
Requirements
High School diploma or GED required.
Associate's degree preferred.
2-3 years of experience in a front desk or administrative role, preferably in a healthcare setting required.
The candidates must have EPIC experience.
Strong organizational skills and the ability to handle multiple tasks simultaneously.
Excellent verbal and written communication skills.
Ability to maintain a calm and professional demeanor in a fast-paced environment.
Basic knowledge of insurance verification and payment collection
Benefits
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k) retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
Equal Opportunity Employer
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Patient Access Specialist
Chicago, IL jobs
Title: Patient Access Specialist
Industry: Medical Center
Salary: Based on experience (17-19hr)
Duration: Direct Hire
Skills: Multitasking, Working in a healthcare/hospital/hospitality, Customer Service, Strong phone and front-desk skills
Overview:
Serve as a concierge to guide patients through the facility and available technologies. - Manage and adjust schedules in real time to maximize access and reduce missed opportunities. - Proactively contact patients to confirm appointments and support scheduling needs. - Schedule appointments in person and via phone, including telehealth, transportation, or home visit options.
Looking forward to hearing from you! Also if you can send your updated resume and best contact number.
Patient Service Representative
Mount Pleasant, SC jobs
Shift/Schedule: Onsite, M-F 8am-4:30p. MUST be flexible with working at any of the below work sites as work stations are limited and it may change.
Dress Code: Aubergine (Eggplant ) colored scrubs - candidate must purchase
Interview: 15 min Teams or Phone call
Primary functions will be assisting with transferring data from one system to the new platform.
MUST be okay with working in front of computer for 8 hours per day
MUST be flexible with working at any of the below work sites as work stations are limited and it may change.
POSSIBLE WORK LOCATIONS (MAX COMMUTE WITHIN LOCATIONS IS 25 MINS)
1280 Hospital Drive, Suite 302, Mt. Pleasant, SC 29464
1123 Queensborough Blvd., Suite 102, Mt. Pleasant, SC 29464
1625 Hospital Drive, Suite 360, Mt. Pleasant, SC 29464
851 Leonard Fulghum Blvd., Suite 201, Mt. Pleasant, SC 29464
10-A Farmfield Ave., Charleston, SC 29407
880 Island Park Drive, Suite 210, Daniel Island, SC 29492
1280 Hospital Drive, Suite 201, Mt. Pleasant, SC 29464
1625 Hospital Drive, 2nd floor, Mt. Pleasant, SC 29464
Responsibilities:
Will be assisting with huge data backlog project to transfer patient demographic information, appointments into EPIC. Assist with scrubbing patient schedule. Assist with inbound call queue.
Patient Registration: At registration, enters complete accurate patient demographic and insurance information in system. Greet patient, verify and correct any demographics and insurance information, copy insurance card and ensure copy is added to patient medical record.
Communicate any changes in demographic and insurance information to the appropriate areas.
Obtain updated patient registrations signature with date and ensure that the form is added to patient record. Collects and enters co-pay.
Patient Check Out: At check out, verify patient charges in electronic system, recheck insurance information, schedule return appointments if appropriate and collect balances due. Run appropriate daily close reports, reconciling all cash, checks and credit card charges received for each business day.
Verify charges in charge audit work queue and correct errors before releasing charges. Complete individual and/or practice reconciliation report including bank deposit slip.
Scheduling: When scheduling appointment, enter necessary patient demographics if new patient; verifies information if established patient. Chooses appointment time based on patient request, physician/provider availability and urgency of appointment.
General Clerical Duties: File. Make Copies. Answer the telephone, provide accurate follow up, take and communicate messages.
EPIC and Charge Entry Audit: Responsible for resolving Work Queues in Epic including, but not limited to: Follow Up; Claim Edit; Charge Review (Audit and Review); Missing Guarantor.
Research and analyze denials, correct errors to ensure charges captured and processed and goal for site errors is met or exceeded. Respond to patients and staff for billing and insurance questions. Resolve work queue errors & denials through research and analysis by reviewing chart and office notes, pre-authorizations, hospital documents, etc.
Ensure charges drop for claims processing. Work closely with practice coder in resolution process. Respond to requests from practice Revenue Cycle Advocate. Serve as resource for front desk registration to ensure accuracy on insurance information. Resolve patient billing concerns. Assist providers in charge capture when necessary.
Teamwork and Communication: Work within a team to achieve patient and team goals. Share and initiate regular and professional communication with co-workers. Participate in regular staff
meetings. Works with team to identify opportunities of improvement and actively participates in the improvement process.
Human Experience: Show courage through creating and sharing innovative ideas to improve the experience for both patients and peers. Round on patients to create meaningful connections and keep patients informed of visit details (delays/wait times). Model the experience principles through consistently engaging in Always Event behaviors and viewing feedback through the patient lens.
Recognize and value the unique differences and similarities in both our team members and patients to create an inclusive environment where diversity is celebrated. Explain all processes to patients in plain language and utilize teach back to ensure understanding. Know and model the mission, vision and values, and how they relate to role-specific responsibilities. Model our people credo through a passion to care for each other, our patients and our communities.
Experience:
1+ years of relevant experience within a healthcare setting
Skills:
EPIC
Education:
High School Diploma/GED
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter's detail:
Name Pragya Singh
Email: ***********************************
Internal ID: 25-55363
Patient Account Representative
Dallas, TX jobs
Patient Account Resolution Specialist (100% On-Site)
Join a growing healthcare organization with a thriving, supportive culture! We're looking for a Patient Account Representative to be the go-to resource for patients, resolving billing questions, processing payments, and ensuring every interaction is smooth, professional, and positive. This is a hands-on, impactful role where you can make a real difference every day.
Key Responsibilities
Manage a high volume of incoming and outgoing patient communications related to medical billing, account balances, insurance coverage, and payment options
Provide clear, patient-friendly explanations of billing statements, insurance determinations, and financial responsibility
Review, verify, and update insurance information and patient account details
Post and process patient payments while ensuring accurate account documentation
Maintain detailed and timely notes of all patient interactions within the billing system
Partner with internal billing and coding teams to research and resolve account discrepancies
Respond to patient questions through multiple channels, including phone, email, voicemail, and patient portals
Support statement generation, refunds, audits, and other ad hoc projects as assigned
Adhere to all HIPAA, privacy, and compliance standards always
Qualifications
Strong customer service mindset with clear, confident communication skills
Team-oriented, proactive, and willing to go above and beyond
1+ year of medical billing or patient-facing healthcare experience
Solid understanding of insurance plans, medical terminology, CPT/HCPCS codes, and EOBs
Highly organized with the ability to prioritize in a fast-paced environment
Comfortable navigating billing systems and Microsoft Office tools
If you're organized, patient-focused, and ready to make a difference in a fast-paced, growing healthcare environment, we'd love to hear from you!
Financial Services Representative
Chicago, IL jobs
Our client is seeking several motivated individual to join our Institutional Services groups. The ideal candidate will have a strong math and technical aptitude, the ability to troubleshoot and explain complex subjects, and the capacity to identify opportunities for technology-based improvements. The successful candidate will be motivated, have strong initiative, analytical and methodical.
Responsibilities:
Resolve routine and complex client service issues in a thorough and expeditious manner, utilizing sound judgment with an emphasis on courtesy.
Client inquiries typically encompass a broad array of themes including:
Operability of IB Trader Workstation, Web Trader and Mobile Trader execution platforms including trading modules and analytical tools;
Cash deposit and withdrawal activity, position transfers, and account administrative functions.
Product availability and attributes; Exchange, clearing and depository functions; Order types and routing logic;
Order status, trade and delivery settlement, exercise & assignment, expiration processing, and corporate actions.
Margin calculations; Commission structure, interest, and fee.
Coordinate activities with other local and international Customer Service divisions and interaction with external departments such as Programming, Clearing, Cashiering and Compliance on common issues.
Customer service is the primary function where calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Uses computerized system for tracking, information gathering, and/or troubleshooting. Requires general knowledge of the organization, products, and/or services to assess needs and suggest solutions.
Required Qualifications:
Experience in financial services position (e.g., brokerage, banking, trading, exchange, or clearinghouse) preferred but not required.
Strong verbal and written communication skills to accommodate client inquiries directed via telephone, email, or online chat.
In depth understanding of the following financial instruments: stocks, securities options, futures, options on futures, foreign exchange, and fixed income.
Working knowledge of various exchange operations and regulations, product offerings and specifications, execution platforms and rules, and margin methodologies.
Multi-language skills an advantage URGENT NEED FOR PORTUGUESE AND SPANISH
Bachelor's or advanced degree is required.
If you meet the required qualifications and are interested in this role, please apply today.
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About Solomon Page
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Opportunity Awaits.
Inside Sales Pharmaceutical Representative
Carmel, IN jobs
The ideal candidate is a competitive self-starter who thrives in a fast-paced environment. You must be comfortable making dozens of calls per day, working with partners, generating interest, qualifying prospects, and closing sales.
Responsibilities
Make outbound calls to healthcare professionals (HCPs) to share product information, gather insights, and support ongoing engagement efforts.
Professionally represent Cipher Pharmaceuticals, delivering sales presentations to HCPs in accordance with company SOPs and sales training.
Adhere to all legal and regulatory requirements governing the promotion and sale of pharmaceutical products.
Develop and execute a business plan to maximize sales potential within the assigned territory.
Successfully complete Cipher's comprehensive sales training program.
Build and maintain quality relations with assigned accounts
Evaluate and adjust performance to increase prescription sales.
Maintain updated and organized account files through contact management.
Complete and maintain call reports in compliance with company policy.
Perform other related duties as assigned.
Qualifications
College/University degree.
Must live within 30 miles of headquarters with reliable transportation to and from work.
Sales experience with a proven track record is a plus.
Must pass company security and background checks.
Excellent verbal and written communication.
Strong problem-solving and analytical skills.
Proficiency in computers and digital tools.
Ability to lift packages of up to 25 pounds.