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Become A Branch Coordinator

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Working As A Branch Coordinator

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • $52,630

    Average Salary

What Does A Branch Coordinator Do At Home Depot

* Responsible for understanding and executing the Permit and Inspection process for the branch
* Collect, audit, and submit Completion Certificates to the Operations Center as required
* Communicates and coordinates with various partners throughout the organization including Operations Center, Sales, Installation, and any others as necessary for all job level inquires
* Administration of new hire paperwork and benefits for Branch Associates and expedites new installer packages
* Managing inventory and storage for the branch including office supplies, sales and marketing materials and equipment orders.
* Responsible for managing the relationship with facility and equipment providers
* NATURE AND SCOPE:
* Position Reports to: Branch Installation Manager
* Number of Direct Reports: 0

What Does A Branch Coordinator Do At Kelly Services

* Maintain regular communication with Install Manager and Service Coordinator Counterpart (if any) to be aware of new jobs pending and jobs returning to workable status
* Perform goods receipt in SAP and WIP in SBN for all new material arriving for upcoming installation jobs
* Coordinate labor resources for installations and schedule with the Customer
* If subcontracted) have a PO issued to sub prior to work commencing.
* Perform SAP goods receipt for labor items upon satisfactory completion.
* Coordinate any other supporting elements such as lifting/staging rentals, receiving materials from vendors, match receipts to correct jobs and file paperwork accurately
* Obtain COCs from completed jobs
* Upload COC and work order detail to Order Entry for closure & billing
* Manage assigned projects according to the project specifications and serve as company liaison to the customer.
* This will include tracking, status reports, change orders, and work schedules.
* Order material from various vendors and oversee processes that include creating Purchase Orders using the SAP program
* Manage relationship with vendors and sub-contractors ensuring schedule deadlines, project accuracy, and project budget
* At direction of the Installation Manager, Schedule Installation Technicians for the install projects
* Communicate with appropriate departments regarding customer complaints to prevent escalations
* Perform other duties as assigned by Installation Manager
* Create booking documents / job folders
* File completed booking packets/job folders
* Prepare tech packets for technicians and sub-contractors prior to install
* Obtain POs and order lifts as needed for installations
* Obtaining shipping and receiving of RMA parts as needed
* Handle any associated billing/ reporting for Installation jobs, materials, vendors, etc,
* Requirements

What Does A Branch Coordinator Do At Stanley Black and Decker

* Review Install Backlog daily for any new direct work orders.
* Create and maintain installation project folders which include all booking packet info, scope, purchasing information, subcontractor information, etc.
* Review installation project booking information for completeness and compile all necessary documents from the quoting tool.
* Upon booking, make initial contact with the customer to confirm scope, site readiness, contact information, authorized signatories, and establish a customer promise date
* Create purchase requisition sent to the centralized purchasing team for ordering of material and lifts
* Act as an internal liaison between the local branch and centralized purchasing team for ordering of material and delivery tracking.
* Coordinate with lift rental companies to schedule pickup and return of equipment.
* Perform warehouse material handling at the local branch including receiving shipments, validating to packing slips, and staging equipment for each project.
* Perform goods receipts in internal systems for all physically received material and applying costs to the affiliated installation job
* Submit applications to acquire permits, UL Certifications, and Certificates of Insurance (COI’s) upon request from the Install Manager or Project Manager.
* Communicate any material issues (i.e., extended lead times, back-orders, etc.) with Sales and Branch Install team as needed if project timeline is affected
* Work with Install Manager to coordinate labor resources, schedule with the customer, and place on the internal schedule board.
* If job is subcontracted, collaborate with Install Manager or Project Manager to obtain subcontractor forms, create purchase requisition, and perform goods receipt upon job completion
* Maintain regular communication, project documentation, and scheduling with the customer regarding project status updates, delivery commitments, material tracking, etc. as directed by the Install Manager
* Update internal system with job notes and customer promise date changes as directed by the customer
* Maintain current job status in internal system as project advances through project lifecycle
* Work with the Install Manager or Project Manager to keep the expected completion date as accurate as possible (driving financial forecasting).
* If applicable, send e-signature request to the customer for installation certificate of completion.
* Upon install completion and Project Manager/Install Manager review, submit close-out package to Order Entry for closure and billing.
* Process Returned Material Authorizations (RMA’s) as necessary.
* Create material and lift purchase requisitions for Service Tickets
* Physically receive and stage all shipped service material.
* Update internal system for service dispatching.
* Manage service van inventory and create purchase requisitions when stock needs replenished.
* Support Service Manager with service ticket review and billing as needed.
* Answer all incoming calls and route to appropriate department.
* Perform other duties as assigned

What Does A Branch Coordinator Do At Volt Information Sciences

* Daily maintenance of online on-boarding process
* Manage/maintain updates in Google Docs
* Maintenance of hard-copy personnel files, filing
* Perform audits of various HR related functions including pay, hours, on-boarding; reporting outliers and tracking corrections
* Assist with processing HR related documents including promotions, demotions, rehires, transfers, pay changes
* Perform data entry for background checks
* Assist with other areas of Human Resources department including benefits, leaves of absence, unemployment, recruiting, risk and safety
* Other duties/projects as needed

What Does A Branch Coordinator Do At Apria

* Work with Sales team on completing documentation requirements on behalf of patients.
* Provide reception services as first point of contact including telephone reception and in-person.
* Perform a number of processing duties for the Branch as necessary including, but not limited to working with intakes, reviewing ACIS screens to assist customers; and confirming delivery appointments.
* Perform post-delivery work order confirmation and data entry.
* May assist with coordination of patient Positive Airway Pressure (PAP) classes including assembly of paperwork instructions and other non-licensed activities as defined by policy.
* May conduct downloads of recording devices such as apnea monitors, oximeters, CPAP devices, and other respiratory equipment as directed.
* May perform functional tests on certain respiratory equipment as required by branch.
* Handle requests for audit/documentation purposes.
* Support overnight oximetry program.
* Collect credit card/billing information as needed.
* Assist with patient scheduling.
* Carry out scanning, filing, and faxing records on a routine basis.
* Aid with warehouse/patient equipment preparation.
* In addition to set up or return of equipment, may instruct patients, complete paperwork, explain insurance and out-of-pocket expenses, handle payments, retrieve equipment from warehouse, and reconcile daily receivables and submit to the lock box.
* May perform outbound customer satisfaction calls to patients and referrals.
* Order inventory or office supplies.
* Performs other duties as required.
* Minimum Required Qualifications
* Meets company minimum standard of Background Check
* Education and/or Experience
* Education or experience equivalent to a high school diploma is required.
* At least two years related experience in an office environment is preferred.
* Certificates, Licenses, Registrations or Professional Designations
* Valid driver’s license

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Top Skills for A Branch Coordinator

CustomerServiceWeeklyPayrollOfficeSuppliesDataEntryPurchaseOrdersAuditGuidelinesBusinessPartnersDailyOperationalFunctionsSuperviseBillingIssuesEnsureCustomerSatisfactionScheduleAppointmentsBackgroundChecksInventoryControlAccurateRecordsClientServicePhoneCallsLogisticsHumanResourcesCorporateOffice

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Top Branch Coordinator Skills

  1. Customer Service
  2. Weekly Payroll
  3. Office Supplies
You can check out examples of real life uses of top skills on resumes here:
  • Provided effective communication and customer service support to the sales, marketing and administrative teams on daily basis.
  • Processed weekly payroll for over 500 employees on assignment; Performed orientation for new employees, including drug and background screening.
  • Support sales team by processing mileage reimbursements, ordering and maintaining of office supplies and collateral.
  • Perform post-delivery work order confirmation and data entry.
  • Prepared and processed purchase orders and pay sheets for sub contractors.

Top Branch Coordinator Employers

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Branch Coordinator Videos

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