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Branch Credit Counselor

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Become A Branch Credit Counselor

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Working As A Branch Credit Counselor

  • Getting Information
  • Documenting/Recording Information
  • Interacting With Computers
  • Establishing and Maintaining Interpersonal Relationships
  • Updating and Using Relevant Knowledge
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $82,000

    Average Salary

Example Of What A Branch Credit Counselor does

  • Provided front-desk representation, clerical support, and customer service and maintained customer confidentiality for both companies.
  • Represented clients in Family Court for Contempt of Child Support hearings.
  • Assisted members with everyday financial needs including teller transactions, loan assistance, and investment account help.
  • Worked as a team member performing cashier duties and product assistance while providing excellent customer service.
  • Completed daily and monthly branch reports, and maintains branch functions to establish clean audits.
  • Provide administrative services for the Executive Director.
  • Followed up with clients as needed to complete the recommended action plan and updated client's files.
  • Performed monthly audits of all negotiable items.
  • Developed debt management plans, offering money-management education, and making referrals to public and private agencies.
  • Maintained Customer Service satisfaction scores of 98% with an overall target of 92%.
  • Project manager for relocation and remodeling of four locations in the Kansas City Area.
  • Demonstrate all core values, Caring, Honesty, Respect, and Responsibility, every day.
  • Received multiple reviews of acknowledging my level of dedication to excellent customer service.
  • Create personal or business budgets and reviewing credit reports.
  • Develop solutions through education, debt repayment plans, tax payments, and referrals to other assistance programs.
  • Process new accounts, loans, and investments throughout the day.
  • Participated in field marketing and worked with minimal supervision.

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Branch Credit Counselor Typical Career Paths

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Branch Credit Counselor Demographics

Gender

Female

60.9%

Male

30.4%

Unknown

8.7%
Ethnicity

White

56.4%

Hispanic or Latino

22.1%

Black or African American

8.7%

Asian

6.9%

Unknown

5.9%
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Branch Credit Counselor Education

Schools

Merced College

8.7%

University of Phoenix

8.7%

Texas Tech University

8.7%

Trine University

4.3%

University of Northern Colorado

4.3%

Adelphi University

4.3%

Seattle University

4.3%

Ashford University

4.3%

Kalamazoo Valley Community College

4.3%

University of California - Irvine

4.3%

Illinois College

4.3%

Wayne State University

4.3%

Edward Waters College

4.3%

University of Arkansas, Fayetteville

4.3%

Robert Morris University

4.3%

Prince George's Community College

4.3%

Glendale Community College

4.3%

Pomona College

4.3%

Community College of Rhode Island

4.3%

Strayer University

4.3%
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Majors

Business

22.9%

Psychology

11.4%

Finance

8.6%

Computer Science

5.7%

Criminal Justice

5.7%

Accounting

5.7%

Recreation Management

2.9%

Health Education

2.9%

Mathematics

2.9%

Social Sciences

2.9%

Anthropology

2.9%

Biomedical Sciences

2.9%

Law

2.9%

Elementary Education

2.9%

Public Relations

2.9%

Clinical Psychology

2.9%

Electrical Engineering

2.9%

General Studies

2.9%

History

2.9%

Communication

2.9%
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Degrees

Bachelors

39.5%

Other

23.7%

Masters

13.2%

Associate

13.2%

Doctorate

7.9%

Certificate

2.6%
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