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Branch lending officer skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical branch lending officer skills. We ranked the top skills for branch lending officers based on the percentage of resumes they appeared on. For example, 19.4% of branch lending officer resumes contained business relationships as a skill. Continue reading to find out what skills a branch lending officer needs to be successful in the workplace.

15 branch lending officer skills for your resume and career

1. Business Relationships

Here's how branch lending officers use business relationships:
  • Maintain effective business relationships with customers to ensure retention of existing businesses and referrals of new clients.
  • Developed business relationships from dormant automobile dealers based in the Georgia and Florida markets.

2. Origination

Here's how branch lending officers use origination:
  • Supervised credit staff and related lending areas, including loan underwriting, origination, servicing, portfolio/risk management and monitoring.
  • Major emphasis on origination of loans through Merrill Lynch, Pierce, Fenner and Smith Financial consultants and their client base.

3. FHA

The Federal Housing Administration (FHA) stands for a government agency in the United States that offers housing insurance to FHA-approved lenders who follow certain conditions.

Here's how branch lending officers use fha:
  • Originate mortgage loans including Home Equity Lines of Credit, FHA, VA, conforming & nonconforming, etc.
  • Developed sound underwriting policies and procedures in accordance with FNMA, FHLMC, FHA, AND VA guidelines.

4. Mortgage Loans

Here's how branch lending officers use mortgage loans:
  • Originated mortgage loans brokered to secondary market.
  • Preformed financial analysis on 1st & 2nd conventional and non-conforming mortgage loans using fair and responsible lending practices.

5. Loan Products

Here's how branch lending officers use loan products:
  • Assisted in the formulation and implementation of a mortgage operation plan, researched various loan products and established new correspondent relationships.
  • Assisted banking customers in selecting the consumer loan products and services to meet their objectives.

6. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how branch lending officers use customer service:
  • Maintain a high standard of customer service and ensure accuracy of transactions processed within established guidelines.
  • Established financial services relationship with clients through the delivery of exceptional customer service.

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7. Credit Data

Here's how branch lending officers use credit data:
  • Analyzed financial and credit data to determine financing objectives.
  • Collect and analyze applicant's information regarding incomes, assets, debts and credit data as well as their needs.

8. HMDA

Here's how branch lending officers use hmda:
  • Ensured compliance with lending laws, RESPA, HMDA, and TIL etc.

9. Financial Services

Financial services are economic services that are offered by the finance sector, which includes banks, financial institutes credit-card agencies, insurance companies, accountancy firms, and others that handles assets. Organizations in the financial services sector are concerned with money and risk management.

Here's how branch lending officers use financial services:
  • Provided residential loan services to Financial Services Clients.
  • Job functions also involved selling financial services and obtaining new business for area automobile dealerships.

10. Credit History

Here's how branch lending officers use credit history:
  • Reviewed credit history to determine approval or denial of applicants while maintaining compliance with the Equal Credit Opportunity Act.
  • Gathered information for loan requests, reviewed credit history to assign credit risk and determine rate.

11. Cash Flow

Here's how branch lending officers use cash flow:
  • Assessed corporate debt capacity, working capital adequacy, and cash flow for current customers and prospects.
  • Prepare the cash flow analysis for each case based on the information that has been obtained.

12. Loan Portfolio

Here's how branch lending officers use loan portfolio:
  • Monitor loan portfolio for delinquency management for take corrective action if needed.
  • Reduced risk by evaluating loan portfolio and taking immediate corrective actions.

13. Loan Applications

A loan application is a form of request presented by a person to a financial institution for the approval of a loan. This application form carries detailed information regarding the petitioner's identification information, financial competence, and sources of income that indicate whether he can return the loan back or not.

Here's how branch lending officers use loan applications:
  • Review loan applications received from auto dealership throughout South Florida.
  • Analyze and evaluate loan applications and supporting financial documentation.

14. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how branch lending officers use business development:
  • Directed overall bank profitability by directing sales and business development through a customer task and solicitation system.
  • Developed business development program with staff branches that provided basis of market expansion.

15. Bank Secrecy Act

Here's how branch lending officers use bank secrecy act:
  • Bank Secrecy Act & Patriot Act Security: The Outside Threat 13.
  • Complied with Federal and State banking laws and related regulations, including but not limited to the Bank Secrecy Act.
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List of branch lending officer skills to add to your resume

Branch lending officer skills

The most important skills for a branch lending officer resume and required skills for a branch lending officer to have include:

  • Business Relationships
  • Origination
  • FHA
  • Mortgage Loans
  • Loan Products
  • Customer Service
  • Credit Data
  • HMDA
  • Financial Services
  • Credit History
  • Cash Flow
  • Loan Portfolio
  • Loan Applications
  • Business Development
  • Bank Secrecy Act
  • Cross-Selling
  • Risk Management
  • Credit Analysis
  • Bank Policies
  • Financial Statements
  • Bank Products
  • Mortgage Products
  • Commercial Loans
  • Portfolio Management
  • Community Bank
  • Business Loans
  • Real Estate Loans
  • Anti-Money Laundering
  • Loan Closings
  • Securities
  • Loan Processing
  • SBA
  • Underwriting Guidelines
  • Bank Procedures
  • Commercial Banking
  • Loan Committee
  • Financial Analysis
  • Loan Documentation
  • Loan Payments
  • Credit Quality
  • Tax Returns
  • Credit Policies
  • Credit Decisions
  • Property Evaluations
  • CPA

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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