Branch manager jobs in Cincinnati, OH

STRUCTURAL, A Structural Group Company, integrates technology-driven solutions with specialty contracting services to improve, protect, and enhance the existing infrastructure of owners directly, and in partnership with designers and contractors. STRUCTURAL offers a wide range of specialty repair and maintenance services and is the largest concrete repair contractor in the United States, with over 3,000 employees working from locations nationwide and in select international markets. We are currently recruiting a Division Manager to provide leadership and vision to our Ohio Valley region, based out of Ohio, which is focused on providing turnkey solutions to the heavy industrial and power generation market. As a Division Manager, you will provide operational leadership to all aspects of the division and make key decisions related to safety, profitability, business development, operations, resource management, staffing needs, growth, teamwork, and culture for the operations. Other responsibilities include but are not limited to: Understand current business and market trends to inform strategic planning, initiatives, and organizational structure to demonstrate year over year revenue growth. Manage and be accountable for overall financial performance (Profit & Loss accountability) for the division. Providing proactive leadership and direction to maintain the highest level of quality on every construction project. Manage interfaces between multiple departments (e.g. Engineering, Construction, Sales, Estimating) and support each of those departments to ensure programmatic success. Managing the financial success of the division by reviewing the financial status of all projects on a regular basis, assessing long-term profitability, and monitoring the cash flow / collection process. Negotiating contracts with clients Travel to active and prospective jobsites to provide oversight of construction implementation and support for the sales process. Preparing and reviewing budgets and evaluating historical production rates against actuals to provide guidance to project teams. Mentoring and managing project teams. Work closely with internal recruiting to hire and build the team. Providing leadership in safety, following the company's safety culture, practices, and procedures Assists project teams in reviewing and negotiating contracts, change orders, subcontractor contracts, billings, as-builts, budgets, purchases, production tracking, operational planning, development of project schedule, assignment of manpower, communication with engineers and clients, claims management, quality control as related to project schedules, plans and or specifications. Assist project teams in reviewing job progress and developing solutions to ensure that projects remain on time and within budget. Collaborates with other company leadership to formulate operational business strategies, establish goals, and implement solutions. Evaluates current market for signs of change. Prepares division for necessary changes in volume, mix of work, location of work, etc. Takes ownership of financial success of the division. Monitors and help facilitate the cash flow/collection process. Reviews of the financial status of all projects within the division on a regular basis. Works closely with the business development team. Help to evaluate upcoming opportunities and provides focus of bidding efforts. Reviews all divisional proposal prior to submittal. Identifies “Key Clients" and methods to procure their work. Promotes 24/7 Safety Culture and exhibits a Safety 24/7 attitude in all situations. Candidates who meet the following criteria will be given preferential consideration for this strategic leadership position with our Ohio Valley operations team: 10-15+ years of construction experience managing a division / business unit or managing multiple projects as a project manager with at least 10 of those years managing people Previous profit and loss responsibility Demonstrated knowledge of construction contracts, claims management and dispute resolution. Proven success managing, leading, and coaching project teams. Previous experience and proven track record working on concrete repair and/or structural strengthening projects Previous experience working with heavy industrial and/or power generation owners Previous experience negotiating contracts directly with clients and maintaining a strong company position in regard to contractual rights and protecting the company's interest, including intellectual property (IP) Proven ability to provide a vision and path to achieve long-term goals. Demonstrated commitment to safety. Possess a Bachelor's degree in Civil or Structural Engineering, Construction Management, or a related field of study Candidates who possess a Master's degree in Civil or Structural Engineering, Construction Management or a related field of study may be given preference. Approximately 30-40% travel is required with this position. Our ideal candidate is an innovative but decisive individual who can work effectively in a highly collaborative, team-based environment; has the ability to set goals and expectations and hold others accountable; can encourage and mentor others; is approachable, empathetic and outgoing; can quickly gain trust and respect; and is able to establish and maintain relationships. STRUCTURAL, A Structural Group Company, is proud of a company culture that promotes 24/7 safety and quality. We offer competitive compensation and benefits including medical and dental insurance, 401(k), paid holidays & vacation, tuition reimbursement, career development and growth opportunities, and a caring work environment.

Lynx EMS is recruiting an Operations Manager to direct operations at our Cincinnati, OH location. PURPOSE/BELIEF STATEMENT The Operations Manager oversees, leads, manages, and performs various tasks associated with the day-to-day operations of Lynx EMS at their assigned satellite location(s). The Operations Manager is also responsible for additional tasks as assigned by the Regional Manager of Operations. JOB RESPONSIBILITIES The Operations Manager will: Meet with Operations Supervisors daily to assess and review day-to-day operations. Duties will include the review and approval of staffing, scheduling, and related issues. Duties may include counseling and assisting employees, but require reviewing, assessing, and assisting with all work performed throughout the day, regardless of shift. Be the liaison between the Operation Supervisors, hospitals, and nursing facilities and the Regional Manager of Operations. Briefings and updates will be supplied to the Regional Manager of Operations on a weekly basis, and in real time should the situation warrant such involvement. Will identify and work to improve administrative and operational functions for Lynx EMS, LLC. He/she will review the activities of emergency medical staff and provide leadership and guidance regarding various issues. If required, all guidance will be documented in written form. Will review and recommend changes to existing policies and procedures, as well as recommend new policies and assist in the creation of them. Review requests for additional staffing and equipment; provide input and recommend staffing and equipment needs for budget purposes to the Regional Manager of Operations. Work and maintain a full-time regular work schedule. Verify staffing for all shifts is met. Participate in the full range of human resources responsibilities. Write, receive, review, and approve staff reports, records, and related paperwork. Investigate incidents involving assigned units and communicate with the Operations Supervisors and Regional Manager of Operations on status of assigned units and other problems. Submit reports on all incidents, accidents, and work-related injuries and exposures. Participate in interviewing and selection process as needed. Assure that all necessary payroll reports are properly completed and submitted in a timely manner. Inspect all assigned stations, vehicles, and equipment for cleanliness and general maintenance. Attend external and internal meetings as may be necessary/required. Remain accessible by phone while off duty. Other tasks that may be assigned or required to ensure operational integrity. QUALIFICATIONS/EXPERIENCE REQUIREMENTS Minimum Requirements: Knowledge of EMS policies and procedures, and at minimum hold current state EMT licensing and certification. Knowledge of techniques, requirements, and activities associated with emergency medical response and protocols. Knowledge of inventory maintenance and control. Knowledge of the basic principles of management and supervision. Knowledge of basic record keeping, records and case management. Skill in working under stressful situations, in receiving and assessing information, and making educated decisions for the appropriate response. Skill in establishing and maintaining good working relations with staff, hospital staff, facility staff, and the general public. Skill in effectively managing staff, supervisors, equipment, facilities and operations associated with multiple site locations. Skill in operating a personal computer utilizing a variety of software applications. Skill effectively communicating in both oral and written form. Physical Requirements: Good physical fitness with the ability to function effectively in all different types of environments. Be able to lift and carry heavy, bulky items, equipment, materials, supplies and people weighing up to 250lbs in unpredictable weather conditions in various environments. NOTE: There is also the risk of bodily harm and potential exposure to infectious diseases, toxic fumes and chemicals, as this position may require the employee to work as a crew member. Additional Duties: The Operation Manager will be responsible for the following within their assigned division: The operation site is compliant with all policies, procedures, and standards as outlined by the city, state, federal, and Lynx EMS regulations. The operation is responding to calls and sites as outlined within dispatch protocol. Determining compliance with established policies and procedures. Identifying and correcting deficiencies both with staffing and dispatch via reporting and audit metrics. Overseeing and/or participating in the full range of human resources responsibilities. Reporting: Verify all EPCR reports have been submitted and signed off for billing. Verify any trailing documentation has been uploaded and attached to the appropriate trip. Daily or weekly reports to the Regional Manager of Operations depending on frequency or request per item. Daily attendance and run volume reports, and any other additional requirements as set forth by the Regional Manager of Operations. BENEFITS Comprehensive health insurance package offered, including medical, dental, vision, LTD, STD, Life Insurance. Employees are eligible to participate in 401(k) + matching program, HSA & FSA + matching program. Role PTO & Sick Leave, Flexible daytime schedule.

General Manager Company: The Connor Group and requires relocation to Mason, OH! Must relocate to one of our Ohio markets to be eligible for the $20,000 sign on bonus! About Us The Connor Group is a nationally recognized leader in operating luxury apartment communities. With over $5 billion in assets, we are known for our high-performance culture, competitive spirit, and recognition programs that reward results like no other organization. Our associates are driven, accountable, and thrive in an environment where excellence is the expectation. Position Overview We are seeking a General Manager to lead and oversee the operations of our luxury apartment communities in Cincinnati, OH. This role is ideal for high-performing leaders outside the real estate industry who have a proven track record of driving sales, leading teams, and delivering measurable business growth. Successful leaders in retail, restaurants, hospitality, and fitness have consistently excelled with us. The General Manager will be responsible for maximizing community performance, developing and motivating top talent, and delivering exceptional experiences to residents-all within a culture that prizes accountability, achievement, and continuous improvement. Key Responsibilities Lead overall operations and performance of assigned luxury apartment communities. Drive revenue growth through effective sales leadership and business development strategies. Coach, train, and develop top-performing associates with a strong focus on career growth and mentorship. Ensure accountability across all aspects of operations, including financial performance, customer satisfaction, and operational standards. Create and sustain a competitive, high-energy environment that motivates associates to consistently exceed expectations. Deliver a world-class living experience for residents by ensuring quality, service, and excellence at every level. Qualifications Proven success as a multi-unit or general manager in industries such as retail, restaurants, hospitality, or fitness. Demonstrated ability to drive sales performance and grow business results. Strong leadership presence with the ability to inspire, coach, and hold others accountable. Highly competitive, goal-oriented, and motivated by results and recognition. Exceptional communication, problem-solving, and decision-making skills. Bachelor's degree preferred but not required. What We Offer Best in class for you and your family. Partnership opportunities with potential equity exceeding $2 million. An award-winning culture that emphasizes accountability, achievement, and recognition. Career development and advancement opportunities in a high-growth organization. Join Us At The Connor Group, we don't hire from our industry-we hire proven leaders ready to bring their competitive drive and leadership experience to an entirely new arena. If you're seeking a career with unmatched rewards and the opportunity to impact both business results and people's lives, we want to hear from you.

Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************

THE TEAM The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences. THE OPPORTUNITY Aritzia is growing, and our Store Management team is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself. THE ROLE As the Boutique Manager, you will: Lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships Create an optimal balance of sales and service by having the right people in the right place at the right time Own or escalate details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience Manage the day-to-day performance of the retail team in support of business objectives, enabling progressive career development and an incredible employee experience THE QUALIFICATIONS The Boutique Manager has: The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes The ability to set clear objectives and inspire the team to reach their highest potential A dedication to quality and investing in results that add value to the business at all times A deep understanding and commitment for the industry in which we operate A great sense of style, representing Aritzia's brand, aesthetic and style fundamentals while setting trends and influencing culture THE PERKS Some of the industry-leading benefits you will receive working at Aritzia: If applicable in location: A-OK Café - Our world-class café located on-site Product Discount - Maybe you've heard of our famous product discount? You have now. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve.

The Location General Manager (LGM) has ultimate responsibility for store operations of one or more assigned locations. The LGM creates an exceptional associate and customer experience aligned with CarMax culture. This position will require flexibility to relocate after approximately 6 to 9 months of training. ESSENTIAL DUTIES AND RESPONSIBILITIES: Management of total store operations including associate development, profitability, customer satisfaction with a concentration on the sales process and budget management Utilizes reports, analyzes information, and monitors trends to identify opportunities in the business Displays financial responsibility through P&L management Identifies opportunities to reduce waste; identifies process improvements that are value added for customer and associate experience Interviews, hires, trains and promotes associates to support store operations and company growth Ensures positive associate engagement and associate development through timely and effective feedback, to include individual meetings, file reviews, performance management, and the Annual Performance Review (APR) process Leads senior management team in setting strategy for the store and provides vision, direction, and motivation to team Champions and implements both company and store initiatives for consistent execution and continuous improvement Manages daily store operations by interpreting, communicating and executing policies and procedures Resolves customer and associate issues Facilitates and participates in meetings and conference calls Qualifications: Multi-task in a high energy, fast-paced work environment Speak, listen, and write effectively in dealings with customers and associates across departments Read, interpret, and transcribe data in order to maintain accurate records Make independent judgments regarding critical business decisions Identify business opportunities and suggest improvements Education and/or Experience: 5+ years management experience, retail management experience preferred Completion of CarMax provided training Bachelor's Degree a plus Intermediate PC skills Work Environment: Combination of both indoor and outdoor environment, including working at times in noisy and/or inclement weather conditions Rotating schedule with shifts that will include nights, weekends, holidays, 12 hour days Occasional travel for meetings, training, and special assignments Flexibility to work at multiple locations or relocate Wear CarMax clothing (acquired through the company) at all times while working in the store About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Virtual Branch Supervisor General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities. Overview: The Virtual Branch Supervisor supports the Virtual Branch Manager to ensure that, using a consultative approach, members receive exceptional service in a friendly, professional, and timely manner. The Virtual Branch Supervisor will monitor and implement sales and service metrics by coaching and developing a team. Essential Responsibilities: Coach and develop team members to reinforce and ensure consistent behaviors that positively impact sales and service goals. Activities include, but are not limited to: Conduct regular observations to ensure consistency in member-focused behaviors Coach team member sales and service behaviors to drive production Facilitate one-to-one meetings with team members Assist the Virtual Branch Manager in the day-to-day operations of the Virtual Branch, including evaluating performance, providing feedback, managing schedules, and upholding standards for team goals and metrics Lead team meetings to discuss successes, best practices, and updates to policies, processes, and procedures Manage department volume through various member channels, such as video appointments, phone appointments, an inbound call queue, and online applications Ensure all team members follow GECU's service standards for delivering optimal member service with all member interactions and internal department communication Communicates organization and department goals to team members so there is an understanding of expectations and how their role plays a part in attaining them Manages any conflict resolution, including member escalations Discusses member feedback, questions, and concerns with team and escalates as necessary Fosters a team culture based on innovation, collaboration, and professionalism Performs other duties as assigned Working Schedule for the Role: Monday- Friday: 10:00am-7:00pm Saturday: 9:00am- 2:00pm (rotating schedule) Education and Experience: High school diploma, or GED; bachelor's degree preferred Minimum two years experience in a member facing role at a financial institution required Minimum two years Supervisor or leadership experience preferred Sales experience required Knowledge, Skills, and Abilities: Working knowledge of products and services relevant to role; ability to learn and train others Demonstrating leadership skills with the ability to coach, develop, and train team members Advanced ability to resolve complex member concerns and escalated issues Ability to maintain confidential or sensitive information At GECU, we want to support your wellbeing by offering a wide range of benefits: Health, Dental and Vision insurance Life and Disability insurance options Paid Time Off starts accruing once hired and take your birthday off -paid 401k Retirement plan with up to a 10% match of your base gross compensation Tuition reimbursement opportunities & professional development Volunteer opportunities -and earn additional PTO hours! On-site clinics for Vaccines and Mammograms And many more! Come join GECU as we are a curated culture of respect, understanding, and mutual recognition. We believe forming bonds and connecting with each other only stands to strengthen the service we provide to our members in our mission of improving the Quality of Financial lives! General Electric Credit Union is an Equal Opportunity Employer

Job Description Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 25,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel "Right at Home." We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships Fairstead is expanding in the Cincinnati, OH area and has an exciting opportunity to oversee a region of growing properties. The Regional Property Manager oversees the day-to-day operations of communities in their assigned region, implementing policies, procedures, and practices to enable each property to meet budgeted financial goals and achieve operational performance objectives. RESPONSIBILITIES: Complete oversight of all real estate property management functions, including managing their region's day-to-day administrative and maintenance operations. Creates and implements leasing and marketing plans, resident relations, budget preparation and financial reporting, and monitoring compliance with HUD. Prepares monthly variance analysis reports (Financial Overviews) for submission to the CFO (Chief Financial Officer). Conducts monthly budget reviews to ensure sites are meeting NOI. Ensures that all resident complaints are handled expeditiously, diplomatically, and professionally. Supervises the appropriate building security measures, incident documentation, lease violation reports, and proper notification of management, owner, and/or insurance carriers where necessary. Develops, implements, and assures continued implementation of preventive maintenance programs. Ensures maximum economic rents are achieved through active rent level management, general and targeted outreach methods, assurance of leasing skills, and resident retention programs. Responsible for vouchering through TRACS and ensuring all voucher-related issues are handled expeditiously and turned around to the Contract Administrator. Coordinates with staff & third-party contractors to ensure all work orders are closed out with signatures and photos of all work. Approve the purchases of large-scale items/repairs. Performs other related duties as required. BENEFITS: Generous employer contribution for Medical and Dental through United Healthcare. Employer-Paid Vision Plans. Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 12 paid Holidays. 20 days of PTO. 7 Sick days. Employer-paid life Insurance. Flexible Spending Account. Nationwide Pet Insurance. Disability Insurance. Laser Correction Discount. Employee Discounts on appliances, apparel, and more. QUALIFICATIONS: Two (2) years of experience as a Regional Property Manager. Proficiency in YARDI is required. Experience with preparation and oversight of REAC and MOR inspections. Exceptional communication, customer service, and organizational skills. Ability to diffuse difficult situations. Knowledge of the Cincinnati residential market (Rent Stabilization, DHCR, HPD). In-depth knowledge of Affordable Housing. Ability to manage multiple priorities while demonstrating the initiative to produce results and resolve problems. Being bilingual in English and Spanish is a plus. Able to effectively present information and respond to questions from management, vendors, and associates. Adhere to tight deadlines and quick turnarounds for deliverables. Ability to work collaboratively in a dynamic environment where adaptability is imperative. Strong written and oral skills. Accurate with a strong attention to detail. Proficient in Microsoft Office Suite. Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at *************************************

Country USA State Ohio City Cincinnati Descriptions & requirements About the role: As a Business Expansion and Strategy Manager for TQL's Less-Than-Truckload (LTL) department you will be a key driver of innovation and growth as you help lead the launch and expansion of new business lines. You'll conduct in-depth research, develop strategic plans and implement scalable operations and processes that enhance service quality, drive efficiency and support long-term profitability across the organization. What's in it for you: * Comprehensive benefits package including health, dental and vision coverage and 401(k) with company match * Paid relocation to Cincinnati, OH * Join an industry leader with a well-established, respected brand * Unmatched opportunity through the explosive growth of existing business and new services * Certified Great Place to Work with 800+ lifetime workplace award wins What you'll be doing: * Drive the expansion of existing and new LTL service lines in alignment with TQL's strategic growth initiatives * Conduct LTL business gap analyses to assess current vs. target state operations and recommend actionable strategies * Identify, lead and implement risk management and continuous improvement projects * Manage cross-functional teams to ensure projects are delivered on time and within budget * Support change management efforts through effective communication and training across teams and departments * Deliver ad-hoc reporting and performance analysis to evaluate the success of new initiatives * Lead and develop a small team responsible for customer onboarding, operational best practices, and performance reporting What you need: * Bachelor's degree in business or a related field * 3-5 years of experience in project management or business leadership * Proficiency in Microsoft Office, especially Excel * Experience in customer-facing roles * Proven success leading change management initiatives across cross-functional teams * Strong organizational skills with the ability to manage multiple projects in a fast-paced environment * Strategic mindset with attention to tactical details and a bias for action * Excellent communication skills with the ability to tailor messaging to different audiences * Knowledge of the transportation or logistics industry is preferred Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *

Job Details Management Dayton, OH Full Time Graduate Degree Nonprofit - Social Services Regional Manager, LISW-S or LPCC-S Compensation: $75,000 - $85,000 The Dayton Regional Manager provides regional leadership and operational management while assuring continual growth and success of the organization's programming according to the mission, vision, and values Working at NYAP: • Generous Time off: 22 Days of Paid Time Off + 11 Paid Holidays, Half Day Friday's during the summer! • Health and Wellness: Comprehensive healthcare packages for you and your family; Paid Parental leave • Professional Growth: Ongoing training/education, supervision hours and student loan repayment program • And So Much More: 401K and 401K Matching flexible hours, mileage reimbursement, phone allowance Responsibilities • Identify, evaluate, cultivate, and solicit for new agency contracts. • Identify, evaluate, and participate in response to Request for Proposals and other funding opportunities. • Maintain ongoing contact with referral partners to assure that positive relationships exist and customer service needs are met. • Develop and implement strategies for increasing and maintaining foster care capacity to ensure quarterly and annual recruitment goals are achieved. • Develop and implement strategies for increasing and maintaining Mental and Behavioral Health programs to ensure quarterly and annual goals are achieved. • Promote a positive public image of NYAP to all who are in contact with the organization. • Ensure regional staff are hired, trained, and supervised effectively to deliver services to agency customers. • Promote successful staff development and continuing education to ensure the implementation of best practice protocols. • Provide leadership at all regional staff meetings which occur, at minimum, once a month. • Direct regional quality advancement efforts to assure that service quality meets contract requirements, internally established measures and outcomes, and standards required of regulatory bodies. • Assure that staff contact with youth and families meet treatment needs and align with contract terms. • Support all staff in accomplishing monthly, quarterly, and annual productivity goals including Medicaid revenue projections; actively support and follow through on team goals. Minimum Qualifications Master's Degree in Social Work or comparable Human Services field from an accredited institution. Valid Ohio LISW-S or LPCC-S required Experience working in direct service with youth and families Experience working directly with Foster Care adolescents, youth and children, as well as their families Experience working with Medicaid clients Experience working in the non-profit sector strongly preferred Daily travel required; willingness to meet clients on a flexible schedule during non-traditional hours if needed Must have a valid driver's license, reliable transportation, automotive insurance, and a good driving record. You have excellent computer and technology skills Demonstrate strong leadership abilities. Demonstrate a strong entrepreneurial spirit Must be open to travel as needed. Must be open to working non-traditional hours as needed Other duties as assigned Driving and Vehicle Requirements Valid driver's license Reliable personal transportation Good driving record Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability Apply Today! www.nyap.org/employment Benefits listed are for eligible employees as outlined by our benefit policy. An Equal Opportunity Employer, including disability/veterans.

Job Description Regional Manager - Affordable Housing (KY, IN, OH) Travel Required | Strong Growth Opportunity Are you an experienced affordable housing leader ready to take the next step in your career? We're seeking a Regional Property Manager to oversee a multi-state portfolio of LIHTC communities across Kentucky, Indiana, and Ohio. This role offers the flexibility to live anywhere within these states, with regular travel required. As a key leader, you'll ensure your sites meet operational, financial, and compliance goals while mentoring on-site teams and driving resident satisfaction. What We Offer Competitive base salary + quarterly performance bonuses Annual merit-based raises Comprehensive medical, dental, and vision insurance Company-paid life insurance 401(k) with employer match Paid holidays + generous PTO plan Long-term career growth with a stable, respected company What You'll Do Oversee daily operations of affordable housing properties within your region Ensure full compliance with LIHTC, HUD, and Fair Housing regulations Conduct regular site visits and property inspections Lead, coach, and develop on-site management teams Manage budgets, monitor financial performance, and control expenses Partner with ownership and senior leadership to achieve occupancy and compliance goals What You Bring 5+ years of LIHTC property management experience In-depth understanding of HUD and state compliance programs Proven success managing multiple communities or regions Strong leadership, organizational, and communication skills Proficiency with RealPage, OneSite, or Entrata preferred Willingness to travel regularly throughout KY, IN, and OH Ready to Make a Regional Impact? If you're a results-driven affordable housing professional looking to advance your career, apply today and join a company that values your expertise and commitment to excellence.

JobID: 210692540 JobSchedule: Part time JobShift: Variable : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. Job Responsibilities * Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. * Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. * Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. * Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. * Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities, and Skills * Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. * Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. * Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. * Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. * Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. * Ability to quickly and accurately learn products, services, and procedures. * Client service experience or comparable experience. * High school diploma or GED equivalent. Preferred Qualifications, Capabilities, and Skills * Strong desire and ability to influence, educate, and connect customers to technology solutions. * Cash handling experience.

Commercial Business Manager Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our more than 80-year history, but it's our future that has us so excited! Roto-Rooter has an opportunity available for a Commercial Business Manager at our Dayton branch. The primary responsibilities of the Commercial Business Manager are to grow commercial sales in their respective Branch by developing and maintaining relationships with new and existing commercial customers. The Commercial Business Manager generates sales by promoting all our lines of business to prospective and existing commercial customers, including through the direct supervision of the commercial jetting and sales team. The salary range for this position is $80,000-$85,000, depending on experience. There is also opportunity for a branch performance based bonus. Responsibilities Your responsibilities will also include but not limited to: * Develop additional business opportunities by selling Roto-Rooter's preventative maintenance and priority care programs. * Spend majority of their time in the field visiting existing and prospective commercial customers and establishing relationships * Assist National Sales Team to with processing work orders and to ensure paperwork is completed in accordance with approved standardized procedures for work being performed or quoted by jet technicians and commercial field supervisors * Conduct job completion follow-up with customers ensuring satisfactory completion of work performed by jet technicians and commercial field supervisors * Manage productivity of commercial jet techs and commercial Field Supervisors to ensure attainment of performance goals. * Join local trade associations and participate in tradeshows and events when applicable. * Provides coaching and counseling to jet technicians and commercial field supervisors who are not meeting published production goals. Establishes performance improvement goals. * Oversees scheduling of jet techs and commercial field supervisor to ensure there is adequate manpower coverage to complete all required work. * Develop relationships with customers to build customer loyalty. Requirements * Highschool diploma or equivalent * At least 5 years of sales and management experience. * Commercial Sales experience with proven year-over-year record of successful development and growth of a territory. * Must posess sound problem-solving skills and good communication skills. * Valid driver's license with acceptable driving record according to company policy. Benefits At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including: * Medical insurance with a Prescription Drug Card * Accident and Critical Illness Insurance * Dental Insurance * Vision Insurance * Paid Vacation * Paid Training * Life Insurance * Matching 401K Retirement Savings Plan * Tuition Reimbursement * Profit Sharing Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 86 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company. EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.

Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************

Assistant Branch Manager General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities. Overview: The Assistant Branch Manager plays a vital role in the efficient functioning of the Credit Union branch by serving as a crucial support system to the Branch Manager, contributing to the overall success of the branch by managing daily operations, fostering a positive work environment, and ensuring exceptional member service. Essential Responsibilities: Responsible for all operational, regulatory, and compliance activities in the branch such as: Conduct required branch audits within the required timeframe Mitigate risk by following safety protocol and addressing concerns regarding suspicious activity Review accounts for quality control standards Assist Branch Manager by observing and coaching employee sales and service behaviors to drive production Mentor employees by providing developmental feedback and assisting with training Address employee-related concerns and issues in the absence of the Branch Manager Resolve complex member concerns and escalated issues as well as address member feedback Build relationships with business members and open business accounts Assist team members with specialized accounts, reviewing trusts, wills, and power of attorney (POA) documents Assist members as required by the needs of the business Perform other duties as necessary to support Branch Services Education and Experience: High school diploma or GED required; college degree preferred Minimum five years of experience in Relationship Banker or related role required Prior experience mentoring or coaching peers in a team environment required Prior experience handling operational, regulatory, and compliance-related activities in the financial industry required Knowledge, Skills, and Abilities: Developing leadership skills with the ability to coach, develop, and train team members Strong written and verbal communication skills with the ability to effectively communicate with both members and team members Ability to foster collaboration and a positive work environment Strong attention to detail and organizational skills to effectively manage operations At GECU, we want to support your wellbeing by offering a wide range of benefits: Health, Dental and Vision insurance Life and Disability insurance options Paid Time Off starts accruing once hired and take your birthday off - paid 401k Retirement plan with up to a 10% match of your base gross compensation Tuition reimbursement opportunities & professional development Volunteer opportunities -and earn additional PTO hours! On-site clinics for Vaccines and Mammograms And many more! Come join GECU as we are a curated culture of respect, understanding, and mutual recognition. We believe forming bonds and connecting with each other only stands to strengthen the service we provide to our members in our mission of improving the Quality of Financial lives! General Electric Credit Union is an Equal Opportunity Employer

Country USA State Ohio City Cincinnati Descriptions & requirements About the role: As a Business Expansion and Strategy Manager for TQL you will be a key driver of innovation and growth as you help lead the launch and expansion of new business lines. You'll conduct in-depth research, develop strategic plans and implement scalable operations and processes that enhance service quality, drive efficiency and support long-term profitability across the organization. What's in it for you: * Competitive base salary * Paid relocation to Cincinnati, OH * Join a well-established, respected, industry leader and brand * Unmatched opportunity through the explosive growth of existing business and new services * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more * Certified Great Place to Work with 800+ lifetime workplace award wins What you'll be doing: * Drive the expansion of existing and new service lines in alignment with TQL's strategic growth initiatives * Conduct gap analyses to assess current vs. target state operations and recommend actionable strategies * Identify, lead and implement risk management and continuous improvement projects * Manage cross-functional teams to ensure projects are delivered on time and within budget * Support change management efforts through effective communication and training across teams and departments * Deliver ad-hoc reporting and performance analysis to evaluate the success of new initiatives * Lead and develop a small team responsible for customer onboarding, operational best practices and performance reporting What you need: * Bachelor's degree in business or a related field * 3-5 years of experience in project management or business leadership * Proficiency in Microsoft Office, especially Excel * Experience in customer-facing roles * Proven success leading change management initiatives across cross-functional teams * Strong organizational skills with the ability to manage multiple projects in a fast-paced environment * Strategic mindset with attention to tactical details and a bias for action * Excellent communication skills with the ability to tailor messaging to different audiences * Knowledge of the transportation or logistics industry is preferred Where you'll be: 4289 Ivy Pointe Blvd Cincinnati, OH 45245 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. **Job Responsibilities** + Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. + Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. + Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. + Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. + Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. **Required Qualifications, Capabilities, and Skills** + Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. + Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. + Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. + Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. + Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. + Ability to quickly and accurately learn products, services, and procedures. + Client service experience or comparable experience. + High school diploma or GED equivalent. **Preferred Qualifications, Capabilities, and Skills** + Strong desire and ability to influence, educate, and connect customers to technology solutions. + Cash handling experience. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

Commercial Business Manager Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our more than 80-year history, but it's our future that has us so excited! Roto-Rooter has an opportunity available for a Commercial Business Manager at our Dayton branch. The primary responsibilities of the Commercial Business Manager are to grow commercial sales in their respective Branch by developing and maintaining relationships with new and existing commercial customers. The Commercial Business Manager generates sales by promoting all our lines of business to prospective and existing commercial customers, including through the direct supervision of the commercial jetting and sales team. The salary range for this position is $80,000-$85,000, depending on experience. There is also opportunity for a branch performance based bonus. Responsibilities Your responsibilities will also include but not limited to: Develop additional business opportunities by selling Roto-Rooter's preventative maintenance and priority care programs. Spend majority of their time in the field visiting existing and prospective commercial customers and establishing relationships Assist National Sales Team to with processing work orders and to ensure paperwork is completed in accordance with approved standardized procedures for work being performed or quoted by jet technicians and commercial field supervisors Conduct job completion follow-up with customers ensuring satisfactory completion of work performed by jet technicians and commercial field supervisors Manage productivity of commercial jet techs and commercial Field Supervisors to ensure attainment of performance goals. Join local trade associations and participate in tradeshows and events when applicable. Provides coaching and counseling to jet technicians and commercial field supervisors who are not meeting published production goals. Establishes performance improvement goals. Oversees scheduling of jet techs and commercial field supervisor to ensure there is adequate manpower coverage to complete all required work. Develop relationships with customers to build customer loyalty. Requirements Highschool diploma or equivalent At least 5 years of sales and management experience. Commercial Sales experience with proven year-over-year record of successful development and growth of a territory. Must posess sound problem-solving skills and good communication skills. Valid driver's license with acceptable driving record according to company policy. Benefits At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including: Medical insurance with a Prescription Drug Card Accident and Critical Illness Insurance Dental Insurance Vision Insurance Paid Vacation Paid Training Life Insurance Matching 401K Retirement Savings Plan Tuition Reimbursement Profit Sharing Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 86 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company. EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. Not ready to apply? Connect with us for general consideration.

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. **Job Responsibilities** + Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. + Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. + Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. + Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. + Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. **Required Qualifications, Capabilities, and Skills** + Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. + Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. + Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. + Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. + Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. + Ability to quickly and accurately learn products, services, and procedures. + Client service experience or comparable experience. + High school diploma or GED equivalent. **Preferred Qualifications, Capabilities, and Skills** + Strong desire and ability to influence, educate, and connect customers to technology solutions. + Cash handling experience. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans