Assistant Operations Manager
Branch manager job in Parkville, MD
Assistant Operations Manager Full-Time Location: Parkville, MD Compensation: $55,000-$65,000 Schedule: Based upon the needs of the operation Apply Now! Bus Company Holdings US, LLC (dba Coach USA), a motorcoach transportation company, is looking for a full-time Operations Manager with 1-3 years of experience in transportation. The incumbent will report to the Operations Manager or General Manager. The Asst. Operations Manager will assist the Operations Manager with directing and coordinating all activities of the location to obtain optimum efficiency and economy of operations. The Asst. Operations Manager will interface with drivers and dispatch personnel daily to coordinate all phases of charter, schedule, and tour departments. In addition, the person in this role also assists in the growth of the business through excellent customer relations and service and ensuring business continuation by growing and developing his/her staff.
What we offer:
Health, Dental, and Vision Insurance
Term life insurance (company paid and voluntary)
401(k) plan
Generous Paid time off
Employee Assistance Program “EAP”
Free membership for “Tickets At Work” for exclusive employee deals
Growth Opportunities with one of the largest privately held transportation companies in North America.
Paid Weekly
Description:
Directs and coordinates activities of dispatch, scheduling, planning, operations, maintenance and administrative departments to ensure overall effectiveness efficiency and profitability
Responsible for assisting Sr. Management with yearly budgets, monitoring the budget monthly, compiling monthly variance reports, complete the monthly Operating Stat report, monitor monthly spending and revenue produced.
Consults with administrative personnel and reviews activity, operating and sales reports to determine changes in programs or operations required
Promotes organization in industry trade associations
Monitors performance and prepares appraisals annually for managers reporting directly to this position
Coordinate with Human Resources to onboard new employees
Coordinate all aspects of driver training program and reviews all accidents with Manager of Safety
Will be knowledgeable with environmental compliance issues
Work closely with operations/dispatchers regarding driver and vehicle matters
Attend association meetings and public events to increase overall knowledge and civic relationships with public agencies when required
Address customer concerns that pertain to buses or bus drivers
Daily scheduling when required, operational forecasting, and planning/analysis for the best utilization of assets to maximize safety, customer service, and efficiency.
Oversee and direct daily functions of our dispatch office
Assist with hiring; evaluates the work performance of staff; ensure the timely and efficient completion of all assigned tasks.
Any other tasks needed and required by Sr. Management and/or direct reports.
Minimum Requirements:
Ability to read, analyze and interpret financial reports and legal documents
Ability to effectively present information to top management and/or board of directors
Must be an organized and detail-oriented individual that can work independently and efficient
Available on weekends, holidays, days, and nights and work flexible long shifts depending on the operation's needs
Exemplary communication and customer service skills
Ability to calculate figures including interest, commissions, percentages etc.
Ability to define problems, collect data, establish facts and draw valid conclusions
Knowledge of DOT Safety rules, Hours of service, Federal and State Regulations for facilities and operators.
Ability to read, write and speak English fluently
Travel Requirements when necessary
Driving you to a better FUTURE!
To learn more about your next big career change! APPLY NOW!
Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
Independent Operator - Store Manager
Branch manager job in Baltimore, MD
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operational management experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
Grocery Outlet Privacy Policy - *************************************************
Senior Retail Operations Manager
Branch manager job in Baltimore, MD
The Senior Retail Operations Manager serves as the second-in-command for retail operations at a at Baltimore/Washington International Airport (BWI) partnering with the Director to drive commercial success and operational excellence. This leadership role takes ownership of day-to-day operations management, team development, and performance optimization while ensuring superior customer service delivery and maintaining key stakeholder relationships across the retail portfolio.
Essential Functions:
Partners with Director of Operations to establish and execute fiscal revenue, expense, and profit goals; monitors KPIs and performance metrics across all retail locations to ensure achievement of budgeted targets and operational standards
Leads daily retail operations across all locations with full accountability for operational excellence, compliance with company policies, and achievement of performance metrics while serving as primary operational decision-maker in Senior Director's absence
Implements Standard Operating Procedures (SOPs) across airport retail operations by conducting regular operational reviews, ensuring management and staff execute opening/closing procedures with full accountability for operational standards, and supporting ACDBE partner collaboration on reporting and certification processes; ensures subordinate management teams maintain consistent adherence to operational protocols while monitoring SOP effectiveness and recommending operational improvements to Director of Operations based on performance data and field observations
In collaboration with the Director of Operations, develops and implements comprehensive action plans to optimize sales performance by store, category, and brand; conducts regular operational reviews and communicates strategic initiatives to management teams
Oversees implementation of daily timekeeping review processes; monitors overtime trends and labor cost performance across assigned areas to ensure compliance with company policies and labor regulations
Assists with making hiring, termination, advancement, and promotion decisions for retail management and associates while promoting company brands as employer of choice and ensuring diversity and inclusion execution across operations
Ensures all company and brand standards, visual merchandising requirements, safety guidelines, and operational procedures are consistently executed across retail operations with full compliance accountability
Provides leadership development, performance coaching, and guidance to retail management teams while fostering employee engagement and supporting comprehensive career advancement initiatives
Manages inventory control, merchandise receiving processes, vendor relationships, and supply chain coordination to ensure optimal stock levels, product availability, and cost-effective operations
Collaborates with brand partners to maintain brand compliance, execute promotional initiatives, and implement marketing programs with measurable business impact
Resolves complex operational challenges and customer issues using sound business judgment while maintaining authority for significant operational decisions and escalating complex matters
Ensures display areas maintain superior visual appeal according to brand standards, optimizes equipment functionality, and maintains store presentation that exceeds customer expectations and drives revenue
Monitors market trends, competitive landscape, and consumer behavior to inform operational strategies while ensuring compliance with category management principles and retail space optimization
Leads cross-functional collaboration with Supply Chain, Commercial, and Marketing teams to optimize store assortments and marketing support while developing comprehensive training programs for operational procedures
Reporting Relationship & Role Information:
The position reports to the Director of Retail Operations of their assigned location
The Senior Retail Operations Manager position is expected to work a varied and rotating schedule to be on site on various operating days and hours each week; some opening shifts, during some busy day parts, and during some closing shifts to monitor staff work activities during these different days and times
Minimum Qualifications, Knowledge, and Skills:
Education and Experience: The combination of education and professional experience must exceed 6 years:
In a leadership role: Requires 2 years of experience supervising a team of operations professionals engaged in executing retail operations programs
In a technical role: Requires 6 years of experience engaged in delivering retail operations programs
A bachelor's degree in a program related to the functional area can count for 3 of the 6-year requirement
Specialized Training:
Training that leads to knowledge of all applicable federal, state, and local safety and health standards, and all procedures and protocols to comply with retail compliance requirements
Understanding of visual merchandising principles, inventory management systems, and brand standards
Specialized Skillset/Competencies/Traits:
Knowledge of retail or consumer goods industry with understanding of travel retail concepts and multi-brand environments
Demonstrates team management, delegation and issue resolution skills and the ability to manage multiple, conflicting, and concurrent priorities in a fast-paced retail environment
Demonstrates knowledge of company policies and products, service, quality, equipment and retail operations standards, or able to demonstrate this knowledge within a reasonable time from hire or promotion
Strong understanding of visual merchandising, inventory management, brand compliance, and customer service excellence
Business acumen and the mindset required to understand the long-term implications of retail operational planning and to advance the organization's goals
Demonstrated history of understanding the needs of the business, stakeholders, the employee population and individual circumstances in a retail environment
Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading retail teams to achieve common goals
What we offer:
Competitive Salary Range: $87,732-$106,342 annually
Daily Pay
20% off Hudson Employee Discount
Medical/Dental/Vision Insurance
Paid Time Off
Various Personal and Parental Leave Programs
Company Paid Life Insurance
Retirement Programs & Matching Employee Contributions: 401K & RRSP
Employee Recognition & Anniversary Programs
Training, Development, and Growth Opportunities
Tuition Assistance & Scholarship Programs
Disclaimer:
All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis.
Dufry, Hudson, and HMSHost are equal opportunity employers and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
Operations Manager DC
Branch manager job in Washington, DC
We are searching for a full-time Condominium Operations Manager and join our close-knit team at Amico Lane, a fast-growing property management startup based in Washington D.C. Our company is looking to hire someone with a strategic mindset, a team-player, and who has a customer-first mentality.
Your primary responsibility will be to manage a portfolio of our condominium association clients. As the operations manager, you will prepare and set the budget, lead an annual meeting with the shareholders, and ensure the maintenance activities and projects around the property are completed timely and efficiently. You will have a team working closely together with you to accomplish the client's objectives, freeing up time for you to lead some of the larger maintenance projects and ensure quality control of clients' deliverables.
Since you are part of a growing company, you will occasionally wear multiple hats. This role is ideal for someone who wants to be part of a high-performing team who values community, loves learning about building maintenance/repair and managing complex projects, and enjoys proactively executing on multiple activities at any given moment to provide clients with peace of mind.
Who we are & Where we're going (with your help)
Amico Lane is on a mission to provide customer-focused property management support for condominium associations in the Washington, DC area. We believe in what we do and how we can serve our clients, and we need a natural project manager to support our clients as we continue to grow.
Amico Lane exists within the property management industry, but we are seeking to disrupt our space. We believe that there's a better way to serve condominium owners and board associations, and we are motivated to lean into innovation and change.
To serve our clients well, we need to successfully manage a large number of moving pieces and complicated processes for them. We are growing and excited about how our team will continue to expand!
Responsibilities:
Maintenance and Repair
Project manage a variety of maintenance activities, including routine maintenance, repairs, emergency response and very large projects
Track and report updates internally and externally to clients
Conduct on-site property inspections a few times per year
Problem solve maintenance issues and meet vendors on-site at the properties
Own SOPs for certain maintenance processes and innovate on them to create a better client experience
Property Enhancement
Provide recommendations to the Board regarding property improvements and necessary repairs including recommendations for establishing priorities among various projects to be done
Establish a project plan for large projects/capital improvements
Manage to project plan to ensure milestone deadlines are met and completed within budget
Condo Association Administration and Financial Management
Manage and onboard a portfolio of clients
Maintain meticulous records for each property in the portfolio
Prepare management reports for the Board of Directors including site inspection reports, monthly reports, budgetary details, and annual meeting materials
Prepare budgets for several real estate properties and present them to the board of directors
Lead the associations' annual meetings and help the teams make efficient decisions around their properties' maintenance needs
Ability to review, interpret and ensure compliance with condominium association documentation
Vendor Management
Liaise directly with vendor technicians
Build and maintain strong relationships with both new and existing vendors to expand our resources and foster long-term partnerships
Facilitate competitive bidding for contracts as required by Association contracts
Required Skills & Experience:
5-10 years of relevant work experience
High School Diploma, GED or equivalent (College degree preferred)
Industry certification preferred (e.g., Certified Manager of Community Associations, Association Management Specialist)
The ability to work in DC
The ability to be on call after hours one week per month, monitoring the emergency phone line on a rotating schedule with the team
Top notch communication skills - both written and verbal
A track record of proven excellence in providing customer service
Real estate experience of being, or having been, a homeowner in a condominium association is a plus but not required
Spanish skills are a plus but not required
Proficient skills in Excel, PowerPoint, and Google Workspace Products
Able to work independently, anticipate problems, and implement effective solutions
Necessary Traits
You have a passion for problem solving maintenance problems and providing excellence in customer service
You take ownership and responsibility for your projects. You're committed to defending deadlines and have a sense of urgency to get to the finish line for our clients
You're GREAT at flexing when priorities shift and adapt your planned day to the shift to the client and business' needs
You are committed to following established Standard Operating Procedures and delivering high quality work
You thrive in a team environment. You know that others depend on your work and you depend on others. You love celebrating our successes.
You are comfortable meeting with clients and maintenance/repair contractors in person, being proactive in your communication with them, asking questions and negotiating when needed
You're GREAT at juggling several things at once and can keep yourself (and others) organized in a fast-paced environment
You are rock solid reliable
You consistently offer solutions and look for additional ways to support your team
You treat the business as if you owned it
You like building community, in particular in DC neighborhoods, and meeting new people
You have superb attention to detail and don't need reminders to complete assignments
What We Offer:
Healthcare benefits
Opportunity to learn and grow quickly within a start-up growth environment that has established structure and success
Opportunities to grow in your career within the company without the need to manage owner/tenant relations
Opportunity to make a significant difference for condo owners in managing their often most expensive asset, their home
Extensive experience with the latest tech and software solutions in property management
Modern office space in the vibrant Dupont Circle neighborhood
Hybrid work schedule perks (remote work is currently offered on Mondays and Fridays)
General Manager, Bethesda
Branch manager job in Bethesda, MD
The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store's visual and operational standards, including the store's shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams.
Responsibilities:
SALES LEADERSHIP:
Creates an outstanding sales and Customer Service environment
Strives for sales excellence and results
Sets and evaluates weekly, monthly and seasonal goals for staff
Works with customers and models excellent customer service and Clienteling skills
Maximizes sales through strong floor supervision skills
Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly
Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books
STAFFING AND ASSOCIATE DEVELOPMENT:
Networks in industry to recruit and hire high quality management and sales-oriented associates
Fills all levels of open positions within the store in an urgent and timely manner
Ensures adequate staff is available to meet business needs - schedules accordingly
Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers
Administers company personnel programs including appropriate performance reviews, compensation and employment records
Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience
Documents employee performance in a timely manner
Creates enthusiasm and excitement within store to motivate high performance teams
OPERATIONAL EXCELLENCE:
Protects store payroll by managing wage costs, salaries, and allowable hours
Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct
Strives for 100% accuracy and compliance in cash, inventory, fixtures and property
STORE STANDARDS:
Execute floor-set and promotional directives; implements visual merchandising
Supervises the overall cleanliness and organization of the sales floor and backroom
Ensures store appearance and atmosphere supports and reinforces the brand image
Understands, supports and complies with all company policies and procedures
MERCHANDISING/VISUAL:
Ensure execution of effective merchandising strategies and directives
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
Identify and communicate product concerns in a timely manner
Communicate inventory needs to support the business goals
FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Appreciation and demonstration of an overall finished fashion look
Ensure staff is following Veronica Beard fashion guidelines.
Comfortable with being on camera for social media purposes (both stills and video)
Able to fluidly discuss product and fashion on camera
Requirements:
Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Strong visual background, sound organization and operational skills
Minimum of 2 years retail Store Management position/experience in women's apparel (or related field)
Ability to work flexible schedule including nights and weekends
Strong verbal and communication skills
Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
Ability to create a quality working environment that will encourage others to develop and excel
Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
Store Manager
Branch manager job in Greenbelt, MD
Our values start with our people, join a team that values you!We are the nation's largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.As part of our team, you will experience:Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.GENERAL PURPOSE:Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.
ESSENTIAL FUNCTIONS:General Operating Requirements:• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Analyzes Store reports to evaluate controllable expenses and overall Store performance.
• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
• Ensures proper scheduling of Associates to meet business objectives.
• Accepts special assignments as directed by Leadership.
• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.Organizational Development:
• Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.
• Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.
• Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.
• Ensures compliance with Ross personnel policies and procedures.
• Manages Associate Relations issues, consulting with the District Manager as needed.
• Ensures compliance with all State, Local and Federal regulations.Expense Control:
• Leads all expenditures to be within budget.
• Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Maintaining a Safe & Secure Environment:
• Maintains adherence to Company safety policies and ensures the safety of Associates and Customers
• Ensures all Associates understand and can execute emergency operating procedures.Customer Service:
• Treats all Customers, Associates, and other leaders with respect.
• Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
• Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
• Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.Personal and Store Brand:
• Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
• Represents and supports the Company brand at all times.
• Manages Store to ensure a clean, neat, easy to shop environment.
• Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.Merchandise Processing and In-Store Marketing
• Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
• Ensures merchandise is presented and organized according to Company merchandising guidelines.
• Urgently manages merchandise processing to the sales floor within the expected Company timeframe.Loss Prevention:
• Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.
• As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
• Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
• Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.
• Monitors mark-out-of-stock policy to ensure proper administration.
COMPETENCIES:
• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
• Five or more years of Store management experience in a retail environment.
• Must maintain a high level of Customer service.
• Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
• Ability to train, coach and develop Associates at all levels.
• Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
• Fluency in English.
• Must exercise considerable independent judgement and discretion.
• Ability to work evenings and weekends.
PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Ability to perform basic mathematical calculations commonly used in retail environments.Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.
DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Assistant Store Manager
Branch manager job in Reston, VA
Classification
Full-Time
As an Assistant Store Manager (ASM), you support the Paper Source vision by providing customers with a place where they can find their own creativity and shop with us again and again. You enjoy working with people, are energized by your passion for helping customers and model excellent service every day. As the deputy to the store manager (SM), you focus on the look and consistent presentation of our stores, empowered to make decisions, ensuring the shopping experience for our customers is to their satisfaction. You communicate consistently with your store manager on your ideas to ensure this experience and drive this through our people, actively participating in team development. In your role, you ensure sales and profit through your ability to leverage resources which results in teams who can provide best in class service to our customers. As a leader, you work collaboratively with the team, inspiring creativity and ensuring you have a store where team members are happy and engaged doing what they enjoy: talking about and selling fun and creative products and services.
• As an Assistant Store Manager (ASM), you ensure the smooth running of your store through your strong leadership and deployment of the store team.
• Demonstrate effective ownership of key responsibilities to supervise and lead the store team and operations, ensuring smooth day-to-day routines & procedures. Hold the store team accountable for consistent standards appropriate for their position, addressing opportunities promptly and fairly. Manage developmental priorities within the team, ensuring well-rounded abilities and skill sets exist to meet the demands of the store and ensure that the potential of individual members is realized, working with the Store Manager, Area Manager, Regional Manager as needed.
• As an Assistant Store Manager who supports the Sales Leads, Senior Sales Leads, and Customer Sales Associates, you will be expected to be a leader and put the proper emphasis on building an incredible team and creating positive employee experiences. Success will come from your engagement and accountability in the ongoing commitment to our store's talent as you recruit, interview, train, and develop talented team members.
• Support solid execution of associate rosters and schedules aligning with the budget and business needs so store scheduling is balanced and staffed to effectively and smoothly run the store, collaborating with Store Manager, Area Manager or Regional Manager as appropriate.
• As an ASM you will continue to develop your leadership skills to effectively guide and direct the Sales Leads, Sr. Sales Leads, and Customer Sales Associates and to hold this team accountable to strong, consistent performance. You will continue to deliver results through the ability to effectively and strategically lead, supervise, motivate, and ensure accountability of your team to perform in a performance driven culture.
What You Do
• Ensure consistent, friendly and informed service to customers, first by the example you set and second by the training and delivery of best-in-class service by the store team.
• Ensure a vibrant store through the execution of visual merchandising and replenishment standards, showing a commitment to maintaining a neat, tidy, shoppable and inviting presentation.
• Drive top line sales by guiding the entire team to leverage key campaigns and services, such as new item launches, promotions, enterprise orders, etc., to actively hand sell and engage in conversation with every customer.
• Partner and provide insight and ongoing feedback on associate achievements and/or performance concerns. As an Assistant Manager you will be expected to provide meaningful input for performance reviews, hiring decisions, associate promotions, and disciplinary decisions. Communicating examples and contributing to the creation of documentation as appropriate.
• Develop the Sr. Sales Leads, Sales Leads, and Customer Sales Associates, through engagement and coaching; work with the team by providing performance feedback to assess and focus on individual strengths, and when associates' interests align, work to train and advance their potential for career pathing within the company. Provide coaching through their experiences, observations and examples with associates, and play an active role to assess when performance merits to recommend the associate for further development in the store.
• Assess the store from the customer's perspective and use insight to seek and influence improvements.
• Drive results during assigned Manager on Duty (MOD) segments by delivering sales and behaviors that meet the store's performance targets and coaching other store team leaders to develop MOD skills.
• Ensure the achievement of sales goals and deliver operational excellence to maximize efficiency and minimize loss through timely execution of all processes.
• Ensure compliance to Company standards as it pertains to safety, customer experience and all store operations, including asset protection (controlling shrink, expense, and payroll).
• Communicate with your store team respectfully and with urgency on key issues and messages, creating a culture that demonstrates the values of the company.
• Open and close the building, ensuring the safety of our employees and customers.
• Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing).
Knowledge & Experience
• Exhibit solid product knowledge and strong understanding of the current trends.
• Enthusiasm for the product is reflected in the excellent standards of service for the local community.
• Experience in managing and developing employees at all levels.
• Effective organization, planning and prioritization of workload.
• Able to delegate and work through others.
• Ability to communicate effectively and comfortably.
• Experience building collaborative and productive working relationships at all levels.
• Consistently deliver honest and constructive feedback.
• Demonstrate passion about customer service and knowledge and/or a desire to learn about our brand/products.
• Minimum of two years of supervisory experience in a retail environment.
Expected Behaviors
• Prioritize customer experience above all else.
• Commit to and develop associates.
• Execute visual merchandising and replenishment standards flawlessly.
• Drive results through thoughtful development.
• Provide feedback, coaching and development.
• Can empathize with and understand people.
• Enjoy working with people and engaging with others.
• Demonstrate collaboration and ability to adjust style to meet individual needs.
• Provide clear directions, monitor progress and provide appropriate feedback when running the store.
• Understand key financial indicators and make good decisions to drive positive results.
• Solve problems through good decision making, including in ambiguous situations.
• Know the most effective and efficient processes to get things done with a focus on continuous improvement.
• Motivate a team of people through engagement, focused dialogue and feedback.
• Is open to feedback and can reflect on this insight to develop and grow.
• Show adaptability and work with a sense of urgency all the time.
Full Job Description: *******************************************************************
Store Manager - The Parks Mall at Arlington
Branch manager job in Arlington, VA
Because you're the ambition we need on our mission. Thrive our way!
At Primark we're caring, dynamic and we succeed together. We have amazing fashion at amazing prices, all the time. We set the fashion trends. We're committed to providing our customers with service that is second to none. As Store Manager, you'll be at the forefront of expanding this fashion revolution in the United States. Are you game?
What You'll Do
As a Store Manager, you will set the store vision and direction and act as a role model for your store team. You will drive continuous improvement and maintain a forward-thinking approach to deliver strategic goals in store. You will also work to maximize sales, maintain store standards, and motivate your team. By exceeding customer expectations and delivering on Primark's proposition (maximizing joy and minimum cost), you'll drive store sales to achieve targets.
Store Managers have the power to impact the business daily, by managing inventory, coaching your teams to move product in accordance with customer demand by driving commercial excellence. You will understand the local market by benchmarking against competitor's products, services and practices and use insight to support strategic planning to improve store performance. You will be the driver of commercial performance to achieve sales budget, and to maximize sales within each department, by using all available tools to reach and exceed targets.
At Primark, Store Managers are empowered to drive improved availability in-store with a consistent focus on size and option control to meet your customers' expectations, because you know what your customer needs! You will develop your team to build optimal stock levels, maximize visual impact, while owning the resource planning and scheduling process to deliver the right people in the right place at the right time, within agreed budgets and by managing controllable cost. This is your moment to thrive!
What You'll Get
We're committed to your success and will provide you with an onboarding period in Primark's other U.S. trading areas. Here, you'll be empowered to succeed. As we rapidly expand across the globe, we'll give you the tools that you need to excel. We'll also offer you competitive benefits and work life balance - we know your life outside of the store is important.
What You'll Bring
To be successful in this role, you must have 5 years prior experience as a retail Store Manager in a fast-paced, high-volume environment.
• You will have excellent leadership and people management skills with experience in developing high performing teams and future leaders.
• Commercially astute, you must have the ability to analyze reports and guide teams to improve commercial performance.
• A true leader, you will be able to engage and influence stakeholders and act as a role model to motivate and inspire a team that exudes confidence and enthusiasm.
• As a role model, you have demonstrated experience in empowering and enabling a team to deliver excellent customer service and store standards while maintaining effectiveness and focus on customer needs.
• You bring strong planning and organizational skills and the ability to work to agreed timescales.
• Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers.
Excited? Good. There's real accountability and ownership here as you shape your store, team's futures, and steer sales. It's energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply to join us as a Store Manager!
The pay range for this role is: $105,560 - $124,280
This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors.
Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email ********************** with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.
Branch Manager
Branch manager job in Reston, VA
Are you a dynamic real estate leader ready to take the helm of one of Northern Virginia's most successful and high-performing offices? This is your chance to lead a powerhouse team, shape the future of real estate in the region, and drive growth in an environment rich with opportunity and support.
Who We're Looking For:
If you're an experienced Managing Broker with at least 5 years of leadership experience, proven success in recruiting and growing agents, a passion for coaching, and a love for hands-on leadership, we want to hear from you!
Why This Role Stands Out:
* Lead a Flagship Office: You'll be stepping into a leadership role at one of our largest and most productive branches in Northern VA. With a strong existing team and established market presence, you won't be starting from scratch-you'll be scaling excellence.
* Shape the Culture and Growth: This isn't just about oversight-it's about hands-on coaching, strategic planning, and celebrating your agents' successes. You'll have the chance to influence company-wide direction and foster a culture of growth and innovation.
* Full Support and Resources: Enjoy a competitive salary, performance-based bonuses, full benefits, and access to our industry-leading training and systems. You'll be collaborating closely with our in-house mortgage, title, and insurance partners to drive success.
Minimum Requirements:
* Active Broker Licenses in DC, MD, and VA (Required)
* Minimum 5+ years of experience in real estate management or broker leadership
* Proven track record of agent recruiting, coaching, and production growth
* Strong working knowledge of DC, MD, and VA real estate markets
* Experienced in training delivery, business planning, and performance coaching
* Highly responsive, collaborative, and supportive leadership style
* Strategic thinker with a focus on execution, accountability, and innovation
Additional Information:
* You will be responsible for driving productivity, compliance, culture, and profitability. This includes hands-on support, agent coaching, pipeline management, and fostering collaboration between real estate sales and our core service partners.
Daily Responsibilities:
* Recruiting Power Hour: Make 10+ outbound recruiting contacts daily
* Host intentional coaching sessions for new, emerging, and experienced agents
* Provide in-office broker support from 9 AM - 5 PM, Monday through Friday
* Foster agent retention through non-transferable value and individualized growth planning
* Review and sign contracts, ensuring full compliance with state laws and brokerage standards
* Support staff, drive adoption of company policies, and embrace operational updates
* Collaborate closely with core service teams (mortgage, title, insurance, property management, Insight Inspections)
Weekly Responsibilities:
* Track and log recruiting goals and outcomes
* Lead sales meetings with value-driven content and agent engagement
* Conduct weekly coaching sessions to help agents grow their business
* Conduct weekly All-Inclusive Team meetings mortgage, title, insurance, property management, Insight Inspections)
* Evaluate performance of new/zero producers and coach them into production
* Monitor and revise compensation structures for underperforming agents if needed
Monthly Responsibilities:
* Host All-Inclusive Team meetings to align on goals and recruiting targets
* Track and review P&L reports, performance KPIs, recruiting metrics, and company dollar targets
* Facilitate contract training and compliance reviews
* Attend and actively participate in Regional and Company-wide meetings (in-person)
Ideal Candidate Will Also:
* Be highly organized and data-driven, able to use KPIs and profitability reports to make decisions
* Lead with energy and clarity, recognizing and celebrating top producers and emerging talent
* Balance high-touch coaching with operational oversight
* Demonstrate emotional intelligence and effective conflict management
* Actively support adoption of new company tools, systems, and procedures
We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Equal Opportunity Employer
Advocacy Manager, Regional Clean Economies /Senior Advocacy Manager, Regional Clean Economies
Branch manager job in Washington, DC
Full-time Description
About the Center for Climate and Energy Solutions (C2ES): Our mission is to secure a safe and stable climate by accelerating the transition to a thriving, just, and resilient low-carbon economy. We are widely recognized as an influential voice on climate issues, a trusted convener, and a credible source of expertise and analysis. We work closely with international climate negotiators; federal, state, and local policymakers; executives of Fortune 500 businesses; and a wide range of other stakeholders to advance strong policy and action to reduce greenhouse gas emissions, promote clean energy, and strengthen resilience to climate impacts. C2ES is an independent, nonpartisan, nonprofit organization.
About the Regional Clean Economies Initiative: C2ES's Regional Clean Economies Initiative elevates the perspectives of community stakeholders to inform state and federal policy needs and identify concrete next steps to bring home the economic opportunity of investing in the low-carbon transition. Through interactive group discussions, educational programming, and informative sessions-supplemented with research and analysis-this program brings together leaders of business, government, and communities to explore these opportunities and develop collaborative policy solutions. Currently, this initiative is focused on the critical battery materials supply chain in the Southeast United States, working across Alabama, Georgia, North Carolina, South Carolina, and Tennessee.
Our organizational values: We are ambitious and practical, advancing effective solutions that push the boundaries of the achievable. We are open-minded and inclusive, seeking out and considering a wide range of voices, views, and approaches. We are people-focused, dedicated to improving human well-being and recognizing that respect and empathy are central to success. We are one team, working collaboratively, communicating openly, making ourselves accessible to each other, and treating one another with kindness and respect.
Requirements
The Advocacy Manager/Senior Advocacy Manager will play an important role in supporting the Regional Clean Economies initiative's engagement with state and federal policymakers to accelerate the development and deployment of clean energy technologies while uplifting economic prosperity for communities. This position requires direct experience in state policy engagement, the ability to establish and maintain a network of relationships with state and federal policymakers on both sides of the aisle and demonstrated ability to work in a team environment. The ideal candidate will have experience working collaboratively with partners from the U.S. government, environmental, business and consumer organizations, industry, and academia. This position will report to the Director of Advocacy.
Major Responsibilities:
Note:
Relative
an Advocacy Manager, a
Senior Advocacy Manager would be expected to contribute at a higher level across all major
responsibilities,
and
would have additional responsibilities
identified
below.
Develop and maintain a sophisticated internal understanding of the state-level political landscape within our focus region, including executive branches and state legislatures;
Working with the Director of Advocacy and the Regional Clean Economies initiative, develop a strategy for educating and engaging state policymakers on issues relevant to our focus topics;
Stay current on state developments relevant to the Regional Clean Economies initiative, i.e., track and maintain a calendar of key legislative session dates for all states within the target region, identify key legislators for engagement, and inform strategy development with the Director of Advocacy and Regional Clean Economies initiative;
Establish and maintain a network of relationships with key state legislative offices, governors' offices, and state agencies in the focus region for the Regional Clean Economies initiative;
Build and maintain relationships with relevant advocacy groups, with a focus on state and local efforts in the target region around our focus issue;
Coordinate federal policy advocacy relevant to the Regional Clean Economies initiative, i.e., building and maintaining relationships with federal congressional offices in the target regions and supporting planning and logistics for federal fly-ins with regional stakeholders;
In coordination with the Director of Advocacy, support C2ES's federal advocacy on the policy topics and regions where there is overlap;
Keep a record of time spent on lobbying activities in a timely and routine basis for LDA and IRS reports;
Contribute to a positive organizational culture, including by participating in regular events such as all-staff meetings and meetings of the Justice, Equity, Diversity, and Inclusion (JEDI) Council, and by seeking to model the organization's values.
Additional Responsibilities for the Senior Manager Include:
Leverage existing relationships with one or more advocacy groups operating in the region to expand ambitious support for the Regional Clean Economies initiative's policy priorities;
Lead the development and implementation of an engagement strategy for state policymakers;
Lead the development and execution of events and fly-ins for key stakeholders to advance federal policy objectives;;
Proactively identify opportunities for coordinated state and federal advocacy on policy topics and regions where there is overlap.
Minimum Qualifications:
Bachelor's degree in environmental sciences, environmental or energy policy, political science, or international affairs;
At least 4-7 years of experience working on climate or energy policy at the state or local level in government, at a nonprofit organization, or with industry;
Established relationships with state legislators or their staff in at least one of the current target states in the Southeast region (AL, GA, NC, SC, TN), and with other energy stakeholders;
Understanding of legislative process;
A willingness to register as a lobbyist;
Excellent organizational skills and attention to detail;
Self-motivated and able to work both independently and with guidance;
Excellent verbal communication and presentation skills;
Commitment to, knowledge of, or experience in advancing issues of diversity, equity, inclusion, and environmental/climate justice;
Flexibility, willingness to pitch in at all levels, and a team player.
Additional Qualifications for the Senior Manager Include:
At least 8 years of experience working on climate or energy policy at the state or local level in government, at a nonprofit organization, or with industry;
Brings an existing network of state and federal policymakers and advocacy groups in one of the target states in the Southeast on relevant issues relating to clean energy, manufacturing, and industrial policy;
Ability to be conversant in key issue areas that support state education and advocacy efforts;
Experience engaging in the legislative process (e.g. experience advancing state legislation and/or engaging in the state rulemaking process).
Desired Qualifications:
Previous experience working directly with state legislators in the Southeast region;
In-depth knowledge of legislative processes, including the budget processes;
In-depth knowledge of regulatory processes and the scope for executive actions;
Experience working directly with large companies, and/or trade associations on climate and energy policy;
Familiarity with the landscape of climate-focused NGOs and an awareness of C2ES's unique value proposition;
Demonstrated ability to prioritize among and efficiently manage multiple assignments and meet critical deadlines.
Status: Full-time, benefits-eligible. Overtime exempt.
Full Time - This position is based in Washington, D.C. (option for remote work from AL, GA, NC, SC, TN)
Starting Salary Range: Starting salary range is $81,000-$101,000 for an Advocacy Manager and $101,000-$126,000 for a Senior Advocacy Manager. Salary will be dependent on experience and qualifications, with the potential to be above the top end of the range in appropriate circumstances
Travel, Time & Location Requirements: C2ES operates a hybrid work environment from our main office in Washington, D.C. For staff located in the Washington, D.C. region, physical presence in the office is expected at least two to three days per week. If the applicant is hired remote, physical presence in the main office is expected at least 5 days per quarter Regular travel (
Washington, DC is the preferred location. Remote candidates will be considered if they reside in one of the states listed in the posting.
To Apply: When submitting your application, please include an updated resume and cover letter
Timeline: We will receive applications until January 9th, 2026, at 11:59 pm ET.
Benefits Offered:
Health Insurance. Health Insurance. C2ES offers 80% of premiums for a specific platinum-level health insurance reference plan, the dollar value of which may be applied to any platinum-level plan offered to us on the DC Health Link marketplace. The remainder of the premiums for the plan chosen by the employee will be deducted pretax from the employee's paycheck.
Dental Insurance. C2ES covers 100% of the dental premiums.
Vision Insurance: Employee covers the total cost of this plan.
Long Term Disability and Short-Term Disability.
DC Paid Family Leave (employes working in the DC office)
Flexible Spending Account (FSA).
Group Life insurance and Voluntary Life insurance.
Leave Time: New employees start accumulating 3 weeks' vacation per year.
Sick time: up to 10 days per year.
Personal Leave: Up to Two personal days per year.
Parental Leave
FMLA Leave
Holidays: C2ES observes 13 holidays during the year. Additionally, the organization closes in the last week of year.
Hybrid and flexible environment.
We will only be effective in developing and advocating for climate solutions if we have a diverse range of voices and perspectives represented within C2ES, in our work, and among our partners. C2ES is committed to creating and growing a culture of diversity, equity, and inclusion within our organization and among the stakeholders we collaborate with and convene. By fostering this culture, we can enhance our work and amplify our impact. We encourage individuals of all races, ethnicities, socioeconomic backgrounds, religions, political viewpoints, genders, sexual identities, and abilities to apply for this position. For more on C2ES's organizational values and commitment to inclusion, visit:
***************************************************************
Branch Manager
Branch manager job in Capitol Heights, MD
Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
Job Description
We are looking for a Branch Manager to join our Rexel team in Capitol Heights, MD!
Summary:
The Branch Manager is responsible for developing/coaching their team and providing the profitable and safe functioning of the branch. The Branch Manager reviews all aspects of branch operations, interprets corporate goals, prepares and executes annual budgets, and plans and implements sales and operational initiatives to achieve profitable business growth. Responsibilities include but are not limited to safety, personnel, facility, inventory, equipment, and the overall business results.
What You'll Do:
* Drive profitability by utilizing company digital tools to maximize all aspects of branch performance. Lead external digital strategy through customer digital adoption
* Provide leadership, motivation, direction, and training to branch personnel. Recognize personnel problems and take corrective actions as needed
* Ensure branch personnel have the tools necessary to achieve highest levels of sales potential
* Effectively manage branch Profit and Loss (P&L) to meet or exceed total sales, GE sales, net income, asset management targets, and expense budgets
* Implement branch security and safety standards by conducting facility and asset inspections and taking corrective actions to support controls
* Remain knowledgeable and current about markets served, customers, vendors, and competitors
* Maintain and develop positive relationships with existing and prospective customers and vendors, demonstrate excellent customer service and set an example for other staff
* Conduct/oversee inventory control procedures and ensure appropriate inventory levels are maintained
* Collaborate with key partners, managers, sales, and marketing to support branch mission, strategies, and growth goals
* May fill in for branch and warehouse roles and makes deliveries as needed
* Perform other duties as assigned
Qualifications
* Valid Driver's License
* High School or GED - Required
* 4 Year / Bachelor's Degree - Preferred
* Knowledge and experience in inventory control and warehouse operations
* Ability to manage P&Ls preferred
* Ability to develop and implement sales strategies
* Sales and service oriented, self-motivated, dependable, possess excellent leadership and customer service skills
* Excellent written, verbal, interpersonal, and presentation skills are required
* Strong negotiation and interpersonal skills
* Experience with Microsoft Office and ERP system such as Solar Eclipse
* Ability to develop and coach a team
Additional Information
Disclaimer:
"Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law."
Physical Demands:
* Sit: Must be able to remain in a stationary position - Frequently - 21% to 50%
* Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50%
* Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51%
* Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20%
* Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20%
* Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51%
Weight and Force Demands:
* Up to 10 pounds - Constantly - at least 51%
* Up to 25 pounds - Frequently - 21% to 50%
* Up to 50 pounds - Occasionally - up to 20%
Working Environment:
* Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20%
* Exposed to electrical hazards; risk of electrical shock - Occasionally - up to 20%
* Handles or works with potentially dangerous equipment - Occasionally - up to 20%
* Travels to offsite locations - Occasionally - up to 20%
For the state of Maryland only, the salary range is 80-100k plus commission, depending upon qualifications, experience and other considerations permitted by law.
#CATW
Our Benefits Include:
* Medical, Dental, and Vision Insurance
* Life Insurance
* Short-Term and Long-Term Disability Insurance
* 401K with Employer Match
* Paid vacation and sick time
* Paid company holidays plus flexible personal days per year
* Tuition Reimbursement
* Health & Wellness Programs
* Flexible Spending Accounts
* HSA Accounts
* Commuter Transit Benefits
* Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
* Employee Discount Programs
* Professional Training & Development Programs
* Career Advancement Opportunities - We like to promote from within
Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
Regional Manager of District Partnerships
Branch manager job in Bethesda, MD
Education Week, a nonprofit media organization that provides the most trusted news on K-12 American education, is seeking a Regional Manager of District Partnerships to join our Content Sales team. Job Summary The Regional Manager, District Partnerships drives new sales of Education Week's Group Online Subscriptions (GOS) to K-12 districts through consultative, relationship-centered B2B strategies. This hybrid role is ideal for a motivated, outcomes-oriented seller who excels at building trust with district & school leaders, navigating complex purchasing environments, and tailoring solutions to customer needs. The position begins with a primary focus on GOS and may expand to include sales of additional EdWeek products over time. At Education Week, our people and relationships are at the heart of everything we do. We believe that in-person work is essential to our culture, collaboration and professional development. That's why we operate on a hybrid model, with the expectation that team members will be in the office during the current policy of the assigned two days per week. This role is designed for those who thrive in a dynamic, collaborative environment and is not intended for remote or virtual work. The position is aligned to the Bethesda, Maryland office, and candidates must live in the locality. The annual starting salary range for this full-time, hybrid position is $67,550 - 75,000, plus commission, with potential on-target earnings (OTE) of approximately $90,000, or more, depending upon sales. Responsibilities
Meet or exceed sales quotas and KPIs by generating pipeline, conducting discovery, and closing new district accounts.
Develop and execute territory and account plans informed by district research, funding cycles, and decision-maker mapping.
Apply consultative enterprise sales techniques to build and nurture relationships with district purchasing stakeholders.
Identify, research, and qualify new opportunities using CRM insights, industry data, and generative AI tools.
Deliver tailored proposals and manage objections to advance opportunities and close deals.
Serve as a knowledgeable, customer-facing ambassador for EdWeek and GOS, sharing district insights to inform marketing, product, and GTM strategy.
Coordinate with internal teams to ensure smooth onboarding, documentation, and effective post-sale handoff.
Represent EdWeek at conferences and events by conducting pre-event outreach, scheduling meetings, and converting interactions into qualified opportunities.
Qualifications and Skills
2-5 years of B2B sales experience, ideally selling research, subscriptions, information services, or professional learning solutions to K-12 districts.
Proven success meeting ambitious sales quotas and developing new business.
Strong consultative selling skills, including discovery, objection handling, and aligning value to customer needs.
Ability to develop territory strategies, navigate district purchasing processes, and manage complex accounts.
Proficiency with Salesforce, Microsoft Office, and virtual selling tools; comfort using generative AI to enhance sales workflows.
Excellent time management, organization, relationship-building, and communication skills.
High integrity, resilience, accountability, and willingness to adapt to new processes.
Ability to travel 15-20%.
About Education Week We are principled. We are welcoming. We are passionate. We are expert. Editorial Projects in Education (EPE), serves the nation's leading K-12 policymakers, educators, researchers, marketers and other influencers with informed, independent, and highly respected journalism and research, with the goal of improving U.S. K-12 education. Education Week (**************** is a digital-first news operation that is dedicated to raising the level of awareness and understanding among professionals and the public on important issues in K-12 American education. A leading authority in an ever-evolving space, we bring over four decades of experience to our journalism and research without bias or agenda. At Education Week, we believe that an equitable-and excellent-education for all students is possible, and we empower the field to make it a reality. Benefits Education Week is a vibrant workplace that is conveniently located in the heart of downtown Bethesda, MD. We offer a competitive salary and benefits package including health and dental insurance, 401(k), PTO, tuition assistance, and more. We value innovation, leadership, and forward-thinking, and provide a friendly, intellectual, challenging work environment where employees can thrive and grow professionally. Education Week is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, skin color, ethnicity, religion, gender, sexual orientation, national origin, disability, age, marital status, military status, pregnancy, or parenthood. EdWeek is committed to maintaining a diverse and multicultural working environment. This job is covered under the terms of a collective bargaining agreement with the Washington-Baltimore News Guild, CWA Local 32035. Education Week will not be able to sponsor applicants for work visas.
Branch Manager Exempt
Branch manager job in Bel Air, MD
In the performance of assigned tasks and duties all employees are expected to conform to the following:
Review and adhere to policies and guidelines contained within the Employee Handbook, including privacy and information security guidelines.
Act within delegated authorities and adheres to applicable policy and procedures associated with such authorities.
Contribute to establishing a respectful workplace where diversity is critical to innovation and growth.
Ensure every action and decision is aligned with PRMI values.
Partner with your management team to understand performance expectations and measurements. Effectively utilize feedback and coaching opportunities while seeking to learn and develop within your role at PRMI.
Realize team synergies through networking and partnerships across PRMI.
Embrace change; act as advocate and role model, promoting an approach of continuous improvement.
Maintain a high standard of customer care while actively listening to customers in an effort to understand their views and needs. Take ownership of problems and issues, taking into consideration the breadth of PRMI competencies in providing solutions.
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Work effectively as a team contributor on all assignments.
Perform quality work within deadlines.
Respect client and employee privacy.
Position purpose - Responsibilities/Duties/Functions/Tasks
The purpose of this position is to exercise complete responsibility for the immediate branch as well as any satellite branches within the branch manager's supervision. These responsibilities include directing, coordinating, and monitoring all sales, branch operation, and personnel development activities to create a business operation that increases sales, profitability, market share, and customer and employee satisfaction.
Assesses local market conditions, identifies current and prospective sales opportunities, and develops forecasts, financial objectives, and business plans for the branch
Has at least years of Mortgage Experience
Analyzes and exercises independent judgment and discretion in advancing PRMI's business objectives and the interests of PRMI's customers regarding significant financial decisions
Develops, implements, and maintains sales and profitability plans according to account management principles
Carries out major assignments affecting business operations of the employer or the employer's customers
Performs the following tasks in completion of major assignments if the branch manager is a loan originator:
collects and analyzes information regarding the customer's income, assets, investments, or debts
analyzes applicant data, credit, and collateral property value
determines which financial products best meet the customer's needs and financial circumstances
provides advice to the customer regarding the advantages and disadvantages of available financial products
markets, services, or promotes the employer's financial products
Directs all operational aspects of the branch which include distribution operations, customer service, human resources, administration, and sales in a manner that supports reaching the profitability goals
Ensures that all areas of work performance or departments are properly staffed and directed
Provides training, coaching, development, and motivation to bring out the best in each team member
Takes on the responsibility for the orientation and evaluation of all employees
Oversees branch financial management
Recommends desirable changes in the policies and goals of the branch and the organization
Assists managers in developing branch and organizational objectives as well as budgets
Communicates effectively with other branches and senior managers concerning effective practices, competitive intelligence, business opportunities, and needs
Addresses customer and employee satisfaction issues promptly
Manages the branch by following high ethical standards and complying with all government regulations
Maintains and enforces personnel policy
Regularly evaluates the effectiveness of the branch operation to ensure policies are being observed and the profitability goals of the branch, division, and organization are being achieved
Takes prompt corrective action as needed
Increases personal knowledge and expertise in business, appropriate technology, etc.
Follows company policies and procedures
Performs other duties as assigned
Qualifications
Basic reading, writing, and arithmetic skills are required with a strong attention to detail
Strong communication skills, both written and oral
Ability to effectively and professionally handle difficult situations that may arise when working with branches/divisions
Ability to multi-task
Knowledge of Microsoft Excel and Microsoft Word
Familiarity with Accounting terms and procedures (e.g. debits, credits, General Ledgers, etc.)
Preferences
Typing Speed of 50 wpm
Reporting Skills, Administrative Writing Skills, Microsoft Office Skills, Managing Processes, Organization, Analyzing Information , Professionalism, Problem Solving, Supply Management, Inventory Control, Verbal Communication
Work Requirements
Each employee must be able to communicate clearly and effectively, utilize a computer, maintain a work schedule, and effectively perform in an office setting. To maintain and ensure secure privacy of borrower (and other protected) information, an essential function of this job may require physical attendance in a defined office space. (i.e. branch or corporate office location). Employment with PRMI requires compliance with and adherence to all applicable mortgage and fair lending laws and regulations as well as PRMI policies. The ability to work extended hours may be required.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Commercial Business Manager
Branch manager job in Elkridge, MD
Commercial Business Manager
Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our more than 80-year history, but it's our future that has us so excited!
Roto-Rooter has an opportunity available for a Commercial Business Manager at our Baltimore branch located in Elkridge, MD. The primary responsibilities of the Commercial Business Manager are to grow commercial sales in their respective Branch by developing and maintaining relationships with new and existing commercial customers. The Commercial Business Manager generates sales by promoting all our lines of business to prospective and existing commercial customers, including through the direct supervision of the commercial jetting and sales team.
The salary range for this position is $90,000-$100,000, depending on experience. There is also opportunity for a branch performance based bonus.
Responsibilities
Your responsibilities will also include but not limited to:
Develop additional business opportunities by selling Roto-Rooter's preventative maintenance and priority care programs.
Spend majority of their time in the field visiting existing and prospective commercial customers and establishing relationships
Assist National Sales Team to with processing work orders and to ensure paperwork is completed in accordance with approved standardized procedures for work being performed or quoted by jet technicians and commercial field supervisors
Conduct job completion follow-up with customers ensuring satisfactory completion of work performed by jet technicians and commercial field supervisors
Manage productivity of commercial jet techs and commercial Field Supervisors to ensure attainment of performance goals.
Join local trade associations and participate in tradeshows and events when applicable.
Provides coaching and counseling to jet technicians and commercial field supervisors who are not meeting published production goals. Establishes performance improvement goals.
Oversees scheduling of jet techs and commercial field supervisor to ensure there is adequate manpower coverage to complete all required work.
Develop relationships with customers to build customer loyalty.
Requirements
Highschool diploma or equivalent
At least 5 years of sales and management experience.
Commercial Sales experience with proven year-over-year record of successful development and growth of a territory.
Must posess sound problem-solving skills and good communication skills.
Valid driver's license with acceptable driving record according to company policy.
Benefits
At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including:
Medical insurance with a Prescription Drug Card
Accident and Critical Illness Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Training
Life Insurance
Matching 401K Retirement Savings Plan
Tuition Reimbursement
Profit Sharing
Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 90 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
Not ready to apply? Connect with us for general consideration.
Auto-ApplyPrivate Client Banker - Waverly Woods Branch - Marriottsville, Maryland
Branch manager job in Ellicott City, MD
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Private Client Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service to a select group of Chase's affluent clients, as well as other branch clients. You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances. You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
**Job responsibilities**
+ Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment. Share the value of Chase Private Client with eligible clients.
+ Actively manage assigned clients and their banking relationships through an advice-based approach to recommend the best products and services for their financial needs.
+ Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
+ Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
+ Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
+ Adheres to policies, procedures, and regulatory banking requirements.
**Required qualifications, capabilities, and skills**
+ Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships.
+ 1+ year Branch Banking Banker or equivalent experience in Financial Services sales experience with proven success in acquiring new clients, deepening relationships, and revenue generation.
+ Ability to create memorable experiences for our clients - elevate the client experience.
+ Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
+ Ability to resolve client issues quickly and effectively with attention to detail - providing consistent client experience.
+ Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
+ High school degree, GED, or foreign equivalent.
+ The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements. All unlicensed applicants must obtain their licenses though JPMC's licensing program within 180 days of hire, study materials and support provided.
+ Ability to work branch hours including weekends and some evenings.
**Preferred qualifications, capabilities, and skills**
+ College degree or military equivalent.
+ Experience in cultivating relationships with affluent clients.
**Dodd Frank/Truth in Lending Act**
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorganChase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorganChase. Your continued employment in this position with JPMorganChase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorganChase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: ****************************************************************
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
**Base Pay/Salary**
Marriottsville,MD $22.50 - $30.29 / hour
Assistant Station Manager
Branch manager job in Annapolis, MD
Assistant Manager with the Maryland Vehicle Emissions Inspection Program (VEIP) Schedule: Flex Hours Monday-Saturday 40 hours per week, daytime hours Compensation: $19.00, benefits package offerred including Medical, Dental, Vision, and 401(k)
Envirotest, the operating subsidiary of Opus Inspection, a worldwide provider of vehicle emissions testing equipment and services, is currently looking for a full-time Assistant Manager to assist the Station Manager in local operations for our Grasonville, Maryland inspection facility.
Job Description:
Assists in managing the inspection station in accordance with the company-specified technical and financial objectives
Shares accountability for all station operations, including, but not limited to troubleshooting, cash handling, and scheduling rest and meal periods
Assumes the responsibilities of the station manager in his or her absence
Ensures good public relations between the Company, employees and the community
Assists the Station Manager in opening and closing the facility
Ensures the safety and protection for customers and employees
Performs other duties as assigned by the Station Manager and/or District Manager
* This is a leased position through Carmel Staffing, LLC.
Minimum Qualifications:
o Thorough knowledge of test procedures
o Previous supervisory experience preferred
o High School diploma or equivalent with higher education desirable
o Ability to express or exchange ideas verbally and in writing
o Ability to receive detailed information through oral communications
o Excellent organization skills with keen attention to detail
o Must be able to communicate politely with the general public
o Previous customer service and cash-handling experience required
o Proficient computer skills (e.g. Microsoft Office)
Physical Demands:
o Ability to enter and exit vehicles, up to 60% of the time
o Frequent standing, bending, reaching, pulling and stooping, up to 60% of the time
o Ability to withstand exposure to extreme heat and cold weather conditions
o Ability to lift up to 20lbs
Independent Operator - Store Manager
Branch manager job in Bethesda, MD
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operational management experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
Grocery Outlet Privacy Policy - *************************************************
Retail Branch Manager
Branch manager job in Towson, MD
The purpose of this position is to manage the daily loan flow of the branch and to work with department heads to maintain or increase the productivity and profitability of PRMI.
Develops new business opportunities and sales leads by cultivating relationships with realtors, builders, bankers, etc.
Develops a solid knowledge of PRMI products and offers the best mortgage products to match client needs
Reviews application information and requests required support documentation based on loan investor guidelines
Corresponds, communicates, and coordinates with applicants, in-house support staff, and outside service providers to facilitate timely closings
Carries out major assignments affecting business operations of the employer or the employer's customers
Performs the following tasks in completion of major assignments if the retail branch manager is a loan originator:
collects and analyzes information regarding the customer's income, assets, investments, or debts
analyzes applicant data, credit, and collateral property value
determines which financial products best meet the customer's needs and financial circumstances
provides advice to the customer regarding the advantages and disadvantages of available financial products
markets, services, or promotes the employer's financial products
Remains current on local developments and trends within the real estate and mortgage industries
Works under the supervision of the branch manager
Improves the quality of production and sales
Ensures policies and procedures are being followed
Analyzes departments on daily basis to ensure loan flow and production are being completed within required turn times
Maintains employee folders
Holds weekly manager meetings
Oversees how questions or complaints are handled within the branch
Places ads in the paper or online when needed
Trains loan officers
Manages leads and ensures that employees are following up with clients
Qualifications
A minimum of 5 years of mortgage related experience
A minimum of 2 years of management experience
Experience using Datatrac, Web Trac, Document Trac
Must be proficient in Word and Excel
Must have excellent customer service and organizational skills
Must have excellent written and verbal skills
Ability to multi-task with little or no supervision
Must be a team player and know how to help boost morale
Supervisory responsibilities
Assist department managers in employee concerns
Track department managers' time off
Company Conformance Statement
In the performance of assigned tasks and duties all employees are expected to conform to the following:
Review and adhere to policies and guidelines contained within the Employee Handbook, including privacy and information security guidelines.
Act within delegated authorities and adheres to applicable policy and procedures associated with such authorities.
Contribute to establishing a respectful workplace where diversity is critical to innovation and growth.
Ensure every action and decision is aligned with PRMI values.
Partner with your management team to understand performance expectations and measurements. Effectively utilize feedback and coaching opportunities while seeking to learn and develop within your role at PRMI.
Realize team synergies through networking and partnerships across PRMI.
Embrace change; act as advocate and role model, promoting an approach of continuous improvement.
Maintain a high standard of customer care while actively listening to customers in an effort to understand their views and needs. Take ownership of problems and issues, taking into consideration the breadth of PRMI competencies in providing solutions.
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Work effectively as a team contributor on all assignments.
Perform quality work within deadlines.
Respect client and employee privacy.
Work Requirements
Each employee must be able to communicate clearly and effectively, utilize a computer, maintain a work schedule, and effectively perform in an office setting. To maintain and ensure secure privacy of borrower (and other protected) information, an essential function of this job may require physical attendance in a defined office space. (i.e. branch or corporate office location). Employment with PRMI requires compliance with and adherence to all applicable mortgage and fair lending laws and regulations as well as PRMI policies. The ability to work extended hours may be required.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Commercial Business Manager
Branch manager job in Elkridge, MD
Commercial Business Manager
Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our more than 80-year history, but it's our future that has us so excited!
Roto-Rooter has an opportunity available for a Commercial Business Manager at our Baltimore branch located in Elkridge, MD. The primary responsibilities of the Commercial Business Manager are to grow commercial sales in their respective Branch by developing and maintaining relationships with new and existing commercial customers. The Commercial Business Manager generates sales by promoting all our lines of business to prospective and existing commercial customers, including through the direct supervision of the commercial jetting and sales team.
The salary range for this position is $90,000-$100,000, depending on experience. There is also opportunity for a branch performance based bonus.
Responsibilities
Your responsibilities will also include but not limited to:
Develop additional business opportunities by selling Roto-Rooter's preventative maintenance and priority care programs.
Spend majority of their time in the field visiting existing and prospective commercial customers and establishing relationships
Assist National Sales Team to with processing work orders and to ensure paperwork is completed in accordance with approved standardized procedures for work being performed or quoted by jet technicians and commercial field supervisors
Conduct job completion follow-up with customers ensuring satisfactory completion of work performed by jet technicians and commercial field supervisors
Manage productivity of commercial jet techs and commercial Field Supervisors to ensure attainment of performance goals.
Join local trade associations and participate in tradeshows and events when applicable.
Provides coaching and counseling to jet technicians and commercial field supervisors who are not meeting published production goals. Establishes performance improvement goals.
Oversees scheduling of jet techs and commercial field supervisor to ensure there is adequate manpower coverage to complete all required work.
Develop relationships with customers to build customer loyalty.
Requirements
Highschool diploma or equivalent
At least 5 years of sales and management experience.
Commercial Sales experience with proven year-over-year record of successful development and growth of a territory.
Must posess sound problem-solving skills and good communication skills.
Valid driver's license with acceptable driving record according to company policy.
Benefits
At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including:
Medical insurance with a Prescription Drug Card
Accident and Critical Illness Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Training
Life Insurance
Matching 401K Retirement Savings Plan
Tuition Reimbursement
Profit Sharing
Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 90 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
Auto-ApplyPart Time (30 Hours) Associate Banker, Cleveland Park Branch, Washington DC
Branch manager job in Washington, DC
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
Ability to quickly and accurately learn products, services, and procedures.
Client service experience or comparable experience.
High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
Strong desire and ability to influence, educate, and connect customers to technology solutions.
Cash handling experience.
Auto-Apply