12 Branch Manager Resume Examples

Five Key Resume Tips For Writing A Branch Manager Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Customer Service, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Choose From 10+ Customizable Branch Manager Resume templates

Zippia allows you to choose from different easy-to-use Branch Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Branch Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

 
Gabriel Harris
Branch Manager
Contact Information
Fairfax, VA
(250) 555-2493
gharris@example.com
Skills
  • IIS
  • Loan Applications
  • Financial Management
  • Project Management
  • Financial Needs
  • Credit Reports
  • Financial Statements
  • Project Budget
  • Procedures
  • Healthcare
 
 
Employment History
Branch Manager2018 - Present
SunTrust Banks
Fairfax, VA
  • Participate in teller selection process in coordination with management Sole control over the ATM and branch vault Conducted monthly teller evaluations
  • Managed the teller walk up window and ATM machine assisting customers in the correct processing of their transactions.
  • Track record of increasing sales, improving client retention and growing customer base.
  • Conduct audits of tellers cash drawers and transactions to ensure accuracy, adherence to bank procedures and compliance with bank policies.
  • Opened over 75 new accounts for companies and their employees through a variety of sales activities.
  • Ensured loan applications are complete and correct as well as carefully reviewed accuracies in billing.
Operations Manager2015 - 2018
Deloitte
Fairfax, VA
  • Reprioritized product portfolio and reorganized sales management.
  • Conducted related audit, quarterly review, and comfort letter procedures.
  • Manage facilities, Hoteling, office space, security, evacuation procedures, and administrative support.
  • Support all company policies and executive management decisions.
Consultant2006 - 2015
Deloitte
Fairfax, VA
  • Updated and maintained action items, issues, risks, changes in project management tool.
  • Developed scripts in VBA to automate control testing for several Active Directory privileged access review controls.
  • Worked on the Project Management/Data Analyst team developing & executing quick and innovative solutions to address client needs and issues.
Finance Analyst1996 - 2006
Time Warner
Fairfax, VA
  • Managed a program to develop business processes and streamlined the existing procedures of ordering pagers and cellular phones.
  • Liaised with internal and external audit teams on a monthly/quarterly basis.
Education
Bachelor's Degree of Political Science1993 - 1996
George Mason University
Fairfax, VA
 
 
Pamela Knight
Branch Manager
Contact Info
Newark, DE
(350) 555-2565
pknight@example.com
Skills
Multiple Clients
Product Knowledge
Direct Reports
Data Analysis
A/P
Loss Prevention
Unix
Close Process
Market Research
Daily Operations
Employment History
Branch Manager2018 - Present
JPMorgan ChaseNewark, DE
  • Worked to achieve individual and branch sales goals through new business sales, referrals and retention of account relationships.
  • Key Achievement: Exceeded challenging sales goals; engineered seamless transition during and after branch relocation.
  • Build a dynamic sales and leadership team effectively offering retail bank products and services through the retail bank distribution network.
  • Supported the bank's financial goals for growth and profit by managing department expenses, increasing fee income and preventing losses.
Manager2017 - 2018
McDonald'sPhiladelphia, PA
  • Provide customer service and customer satisfaction.
  • make schedules and, improve customer service.
  • Managed 3 direct reports with a total of 35 non union employees.
  • Trained managerial staff in office operations and human resources.
Consultant2011 - 2017
VerizonNew York, NY
  • Worked on NES, NT, UNIX, and Oracle.
  • Provided routine daily follow-up communication to the customer via phone and e-mail.
  • Supported hardware and connectivity issues and provided end-user support to resolve complex PC-related issues.
  • Provided subject matter expertise (SME) advisement comparative data of on premise production used in Cloud adoption strategies.
Accountant2008 - 2011
The Bank of New York MellonNew York, NY
  • Maintained accounting records related to a specific group of mutual funds and separate accounts in accordance with department policies and procedures.
  • Maintain accurate financial statements and resolve problems that may occur.
  • Assisted in preparing month-end reports and financial statements creation for the client following established procedures and timelines.
  • Analyzed volume and rate variance analysis.
Education
Bachelor's Degree of Business2000 - 2003
California State University - San BernardinoSan Bernardino, CA
 
 
Bradley Walker
Branch Manager
New York, NY
(880) 555-6429
bwalker@example.com
Experience
Branch Manager2011 - Present
Enterprise Rent-A-CarNew York, NY
  • Awarded fleet growth award for fiscal years 1999-2000 and 2000-2001.
  • Exceeded customer expectations and consistently had over 80% "completely satisfied" customer base.
  • Generate and review financial statements, and implement new policies and procedures as necessary to increase overall profitability and efficiency.
  • Managed financials, human resources, marketing, and account relations.
Operations Manager2009 - 2011
Macy'sNew York, NY
  • Lead 46 reps in the collection department focusing on the company goals and customer service.
  • Lead management of loss prevention.
  • Managed daily operations, facilitated sales, managed all prospective client deals and customer service efforts.
  • Promoted to $16 million dollar "prototype new store."
Consultant2007 - 2009
IBMNew York, NY
  • Tracked workforce trends, employment issues and human resource practices globally.
  • Performed various Project Management activities for an ERP implementation and support team.
  • Created golden templates using Windows and Linux editions.
  • Developed business strategy, assessed technology, transformed organizations and successfully delivered projects across a diverse portfolio of industry sectors.
  • Conducted extensive data analysis of the requirements for projects and designed a solution that was approved by the clients.
Finance Analyst2000 - 2007
Weis MarketsMain, PA
  • Established back office procedures enabling dealership to function in an orderly manner.
  • Create Excel reports and spreadsheets as needed by co-workers and CPA.
  • Prepare monthly financial statements and perform monthly data upload to the company's databases.
  • Provide accurate cost estimates and upload required documents to initiate approval flow.
Skills
Revenue GrowthSecurity ProceduresNew CustomersTechnical SolutionsFull ServiceProceduresOffice ProceduresLoan ApplicationsPerformance ManagementSpecial Projects
Education
Bachelor's Degree In Business1997 - 2000
Pennsylvania State UniversityMain, PA
 
 
Danielle Bell
Branch Manager
Employment History
Branch Manager2019 - Present
Security FinanceSpartanburg, SC
  • Help in maintaining compliance with company policies and procedures.
  • Ensured that the office was compliant with state and federal lending regulations and Company policies.
  • Review Credit Reports and make decision to either approve or deny loans.
  • Performed weekly sales activity and quota meetings with all office personnel.
Supervisor2016 - 2019
United Parcel ServiceRichmond, VA
  • Collaborated with Industrial Engineering, Human Resources and other members of Management to plan operations.
  • Ensured that all employees received proper training and were knowledgeable of company policies.
  • Print reports, create and send PowerPoints for district PCIS, send emails to management team district.
Customer Service Representative2013 - 2016
ComcastWashington, DC
  • Assist and troubleshoot issues regarding phone, internet, or television for customers and coordinate on-site technician appointments when needed.
  • Exceeded service and quality standards Monitor calls for Quality to ensure compliance establishing standards and performance Resolved escalated customer issues.
  • Trouble shooting cable related issues.
  • Assessed customer accounts to determine if deposits were necessary to minimize company loss.
  • Used Comcast software to document customer account changes.
  • Assisted customers with billing questions, helped with troubleshooting calls, sold cable, Internet and phone packages.
Bank Specialist2010 - 2013
The PNC Financial Services GroupWashington, DC
  • Provided great customer service to clients.
  • Teach the sales force about converting leads to sales through good communication, follow-ups and positive attitude.
Education
Bachelor's Degree In Business2007 - 2010
Strayer UniversityWashington, DC
 
 
Contact Information
Spartanburg, SC
(300) 555-3707
dbell@example.com
Skills
Staff Members
CSR
Daily Operations
Food Preparation
Business Partners
Store Management
Financial Needs
Accurate Information
Bilingual Customer
Ticket Counter
 
 
Christine Jordan
Branch Manager
Los Angeles, CA
(720) 555-0796
cjordan@example.com
Skills
Financial StatementsRisk ManagementQuickbooksCobolACHSales ActivitiesProceduresNew CustomersHealthcareExperiential Marketing
 
 
Employment History
Branch Manager2020 - Present
Wells FargoLos Angeles, CA
  • Served as the district lead for all manager escalations and customer complaints.
  • Analyzed financial reports to administer business development goals and objectives, staffing models, schedules and performance standards.
  • Set and met customer service and financial product sales goals through implementation of new business and marketing of bank products.
  • Maintain accurate documentation for audits Manager must pass their store audit yearly Meet monthly and quarterly sales goals.
Manager2014 - 2020
McDonald'sLos Angeles, CA
  • Lead the McDonalds crew in maintaining the world famous name to all those traveling through and local regulars.
  • Opened and closed the store, delegated assigned tasks to crew members, managed shifts while providing excellent customer service.
  • Ensured McDonald s policies and procedures were followed on a daily basis.
Consultant2012 - 2014
Robert Half InternationalLos Angeles, CA
  • Processed payroll for 1200 salaried and hourly employees nationwide using Pro Business payroll system.
  • Prepared monthly/quarterly/annual financial statements and weekly reports.
  • Provide expert financial and mortgage loan consultation - aggressively selling mortgage products to potential home buyers, and existing borrowers.
  • Led benefits review process for existing ERP projects (Oracle Financials and PeopleSoft) to confirm intended outcomes.
  • Facilitated project management by coordinating internal team meetings and drafting monthly/weekly status updates to client.
  • Documented activity, deployment and workflow diagrams in MS Visio.
Accountant2002 - 2012
Science Applications International ...San Diego, CA
  • Review and approve travel expense reports for compliance to JTAR and company policies.
  • Prepared and filed quarterly payroll taxes for self employed individuals.
  • Assist manager in financial analysis and ad-hoc projects; create and record monthly and ad-hoc journal entries into PeopleSoft.
  • Reviewed and processed AIA invoices from subcontractors.
  • Completed 400 plus hours of study and coursework on IRS rules and regulations.
  • Analyzed rentals, leases, repairs and maintenance Generated daily summary of operations statistics Assisted Controller in quarterly SOX compliance review.
Education
Bachelor's Degree of Business1994 - 1997
Ashford UniversitySan Diego, CA
 
 
Gabriel Harris
Branch Manager
Contact Information
Fairfax, VA
(250) 555-2493
gharris@example.com
Skills
  • IIS
  • Loan Applications
  • Financial Management
  • Project Management
  • Financial Needs
  • Credit Reports
  • Financial Statements
  • Project Budget
  • Procedures
  • Healthcare
 
 
Employment History
Branch Manager2018 - Present
SunTrust Banks
Fairfax, VA
  • Participate in teller selection process in coordination with management Sole control over the ATM and branch vault Conducted monthly teller evaluations
  • Managed the teller walk up window and ATM machine assisting customers in the correct processing of their transactions.
  • Track record of increasing sales, improving client retention and growing customer base.
  • Conduct audits of tellers cash drawers and transactions to ensure accuracy, adherence to bank procedures and compliance with bank policies.
  • Opened over 75 new accounts for companies and their employees through a variety of sales activities.
  • Ensured loan applications are complete and correct as well as carefully reviewed accuracies in billing.
Operations Manager2015 - 2018
Deloitte
Fairfax, VA
  • Reprioritized product portfolio and reorganized sales management.
  • Conducted related audit, quarterly review, and comfort letter procedures.
  • Manage facilities, Hoteling, office space, security, evacuation procedures, and administrative support.
  • Support all company policies and executive management decisions.
Consultant2006 - 2015
Deloitte
Fairfax, VA
  • Updated and maintained action items, issues, risks, changes in project management tool.
  • Developed scripts in VBA to automate control testing for several Active Directory privileged access review controls.
  • Worked on the Project Management/Data Analyst team developing & executing quick and innovative solutions to address client needs and issues.
Finance Analyst1996 - 2006
Time Warner
Fairfax, VA
  • Managed a program to develop business processes and streamlined the existing procedures of ordering pagers and cellular phones.
  • Liaised with internal and external audit teams on a monthly/quarterly basis.
Education
Bachelor's Degree of Political Science1993 - 1996
George Mason University
Fairfax, VA
 
 
Pamela Knight
Branch Manager
Contact Info
Newark, DE
(350) 555-2565
pknight@example.com
Skills
Multiple Clients
Product Knowledge
Direct Reports
Data Analysis
A/P
Loss Prevention
Unix
Close Process
Market Research
Daily Operations
Employment History
Branch Manager2018 - Present
JPMorgan ChaseNewark, DE
  • Worked to achieve individual and branch sales goals through new business sales, referrals and retention of account relationships.
  • Key Achievement: Exceeded challenging sales goals; engineered seamless transition during and after branch relocation.
  • Build a dynamic sales and leadership team effectively offering retail bank products and services through the retail bank distribution network.
  • Supported the bank's financial goals for growth and profit by managing department expenses, increasing fee income and preventing losses.
Manager2017 - 2018
McDonald'sPhiladelphia, PA
  • Provide customer service and customer satisfaction.
  • make schedules and, improve customer service.
  • Managed 3 direct reports with a total of 35 non union employees.
  • Trained managerial staff in office operations and human resources.
Consultant2011 - 2017
VerizonNew York, NY
  • Worked on NES, NT, UNIX, and Oracle.
  • Provided routine daily follow-up communication to the customer via phone and e-mail.
  • Supported hardware and connectivity issues and provided end-user support to resolve complex PC-related issues.
  • Provided subject matter expertise (SME) advisement comparative data of on premise production used in Cloud adoption strategies.
Accountant2008 - 2011
The Bank of New York MellonNew York, NY
  • Maintained accounting records related to a specific group of mutual funds and separate accounts in accordance with department policies and procedures.
  • Maintain accurate financial statements and resolve problems that may occur.
  • Assisted in preparing month-end reports and financial statements creation for the client following established procedures and timelines.
  • Analyzed volume and rate variance analysis.
Education
Bachelor's Degree of Business2000 - 2003
California State University - San BernardinoSan Bernardino, CA
 

What Should Be Included In A Branch Manager Resume

1

1. Add Contact Information To Your Branch Manager Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Branch Manager Resume Contact Information Example #1
Hank Rutherford Hill
St. Arlen, Texas | 333-111-2222 | hank.hill@gmail.com

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2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Majors
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Branch Manager Resume Relevant Education Example #1
Bachelor's Degree In Political Science 2014 - 2016
George Mason University Fairfax, VA
Branch Manager Resume Relevant Education Example #2
Bachelor's Degree In Business 2014 - 2016
California State University - San Bernardino San Bernardino, CA
3

3. Next, Create A Branch Manager Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for a Branch Manager
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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4

4. List Your Branch Manager Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

What experience really stands out on Branch Manager resumes?

D

Deirdre Kelly

Assistant Dean for Career Development, Western State College of Law

Practical experience. There is no substitute for learning from actually working in the field under real conditions with real clients, opposing counsel, and judges under the pressure of deadlines and the need to have a successful outcome. Graduates and students need to remember that the depth and quality of an experience are far more impactful than sometimes what you perceive as a more prestigious opportunity on paper.Show more


Work History Example # 1
Finance Analyst
Google
  • Managed incoming queries regarding the Zagat website, recognition program, data corrections, and reviews.
  • Assisted the IT department with business logic and writing SQL scripts and VB codes.
  • Acted as client relationship manager of the Northeast region of Whole Foods and their external vendors in other regions.
  • Performed financial analysis of trends in KPIs, indirect revenue, bookings and churn, traffic, cost per click.
  • Implemented Hyperion Financial Management to automate the preparation of financial statements in local GAAP for more than 200 legal entities globally.

Work History Example # 2
Assistant Manager
Coustic-Glo International Ceiling Maintenance
  • Developed integration level test procedures and test strategies for new requirements and system capabilities.
  • Assisted in communications between sales traders and Fidelity's retail, correspondent and institutional clients.
  • Used a deli slicer for fresh meats, salads and sandwiches.
  • Assisted customers in resolving issues through communication with Lowe's.
  • Managed all paperwork to assure our deli was compliant with USDA Food Safety and Inspection Services.

Work History Example # 3
Administrative Assistant
Howroyd-Wright Employment Agency
  • Established, Maintained, and updated files, databases, records, and other important documents.
  • Processed the weekly temporary employee payroll.
  • Created PowerPoint presentations for group meetings.
  • Achieved status as an in-demand contract associate for employment agencies throughout the Portland area.
  • Prepared payroll on Excel for coding and accounts payable.

Work History Example # 4
Loan Processor
Freedom Mortgage
  • Managed a pipeline of 50 or more FHA and VA loans.
  • Provided excellent customer service to clients, lenders, and real estate sales agents.
  • Processed exclusively FHA and VA streamline loans, carrying a pipeline of over 100 loans at times.
  • Called employers to verify if borrower is employed or unemployed during the application process.
  • Reviewed files for compliance, including RESPA, Fair Lending and Equal Credit.

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5

5. Highlight Your Branch Manager Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your branch manager resume:

  1. Certified Sales Professional (CSP)
  2. Certified Professional, Life and Health Insurance Program (CPLHI)
  3. Certified Professional - Human Resource (IPMA-CP)
  4. Certified Management Accountant (CMA)
  5. International Accredited Business Accountant (IABA)
  6. Certified Manager Certification (CM)
  7. Sales Management
  8. Certified Bank Auditor (CBA)
  9. EPA Amusement Operators Safety Certification (EPA)
  10. Certified Security Supervision & Management (CSS)

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Updated October 6, 2021