Branch managers oversee the company's field office. This position is usually present in industries such as banking and food service. Branch managers are responsible for all aspects of the branch operations, including, but not limited to, finances, marketing, quality control, and human resources. They ensure that the goals of the branch are met in the most efficient way possible. They balance the needs of both the organization and the employees in the department. Branch managers are also expected to have a hand in training the employees to be useful members of the organization.

Branch Manager Responsibilities

Here are examples of responsibilities from real branch manager resumes representing typical tasks they are likely to perform in their roles.

  • Lead a team of 10 sales consultants in exceeding annual goals while achieving personal account production/origination.
  • Manage the complexity of a commercial store while also making weekly outside sales calls with rep team.
  • Manage and coordinate a high volume sales pipeline from beginning to closing while ensuring all RESPA regulations are met.
  • Warehouse operations plus office duties, A/P, A/R.
  • Support A/R, A/P, and provide data analyzation from 12 branches to assist with annual budgeting projections/forecasting.
  • Assess business needs and implement successful territory management system to ensure best practices by all sales personnel.
  • Perform semiannual employee reviews base on company scorecards and KPI goals.
  • Educate staff in areas of bank secrecy, bank regulations, and internal audit policy.
  • Develop the region as a sales rep growing it into a small sales distribution center.
  • Monitor operational performance to ensure alignment with corporate profit goals, customer loyalty, and other business KPI's.
Branch Manager Traits
Math skills include being able to perform basic addition and subtraction, as well as solving for the unknown and visualizing data that will be helpful in the workplace.
Organizational skills are essential to working as efficiently as possible through being able to focus on projects at hand while also keeping a clean workspace.
Detail oriented involves being extremely mindful and observant of all details.

Branch Manager Job Description

Between the years 2018 and 2028, branch manager jobs are expected to undergo a growth rate described as "much faster than average" at 16%, according to the Bureau of Labor Statistics. So if the thought "should I become a branch manager?" Has crossed your mind, maybe you should take the growth rate into account. In addition, the number of branch manager opportunities that are projected to become available by 2028 is 104,700.

Branch managers average about $27.61 an hour, which makes the branch manager annual salary $57,426. Additionally, branch managers are known to earn anywhere from $36,000 to $91,000 a year. This means that the top-earning branch managers make $55,000 more than the lowest earning ones.

As is the case with most jobs, it takes work to become a branch manager. Sometimes people change their minds about their career after working in the profession. That's why we looked into some other professions that might help you find your next opportunity. These professions include an operations manager, district, business relationship manager, area operations manager, and regional manager.

Branch Manager Jobs You Might Like

Branch Manager Resume Examples

Branch Manager Skills and Personality Traits

We calculated that 8% of Branch Managers are proficient in Business Development, Customer Service, and Sales Goals. They’re also known for soft skills such as Math skills, Organizational skills, and Detail oriented.

We break down the percentage of Branch Managers that have these skills listed on their resume here:

  • Business Development, 8%

    Created business development activities and marketing plans for residential and commercial loans and provided consultation with clients on loan modification options.

  • Customer Service, 8%

    Maintain profit and loss accountability by overseeing sales, customer service, business office operations, asset management and inventory control.

  • Sales Goals, 6%

    Managed and supervised several rental branches, developing overall business operational strategies to grow business and consistently surpass sales goals.

  • Bank Products, 4%

    Conduct continuous profiling of existing customers to offer bank products designed to improve their financial management and financial growth objectives.

  • Financial Statements, 4%

    Generate and review financial statements, and implement new policies and procedures as necessary to increase overall profitability and efficiency.

  • Human Resources, 4%

    Directed daily operations including financial, human resources, marketing, inventory control and customer relations to generate optimal revenue streams.

Some of the skills we found on branch manager resumes included "business development," "customer service," and "sales goals." We have detailed the most important branch manager responsibilities below.

  • The most important skills for a branch manager to have in this position are math skills. In this excerpt that we gathered from a branch manager resume, you'll understand why: "financial managers must be skilled in math, including algebra" According to resumes we found, math skills can be used by a branch manager in order to "tracked each employee's sales statistics daily and provided constant coaching to ensure their success and professional development. "
  • Another trait important for fulfilling branch manager duties is organizational skills. According to a branch manager resume, "because financial managers deal with a range of information and documents, they must stay organized to do their jobs effectively." Here's an example of how branch managers are able to utilize organizational skills: "key contributor to achievement of regional sales goals that were met by coordinating workflow and communicating organizational guidelines. "
  • Another skill that is quite popular among branch managers is detail oriented. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a branch manager resume: "in preparing and analyzing reports such as balance sheets and income statements, financial managers must be precise and attentive to their work in order to avoid errors." This example from a resume shows how this skill is used: "maintained detailed checks and balances, audited cash vault, atm vault, and cash drawers. "
  • A branch manager responsibilities sometimes require "analytical skills." The responsibilities that rely on this skills are shown by this resume excerpt: "financial managers increasingly are assisting executives in making decisions that affect their organization, a task that requires analytical ability." This resume example shows how this skill is used by branch managers: "established budget or sales goals for company initiatives and analyzed and monitored results relative to branch spending. "
  • Another common skill for a branch manager to be able to utilize is "communication skills." Excellent communication skills are essential because financial managers must explain and justify complex financial transactions. A branch manager demonstrated the need for this skill by putting this on their resume: "preserve and expand customer relationships - maintain clear and adequate communication with senior bank management. "
  • See the full list of branch manager skills.

    Before becoming a branch manager, 64.7% earned their bachelor's degree. When it comes down to graduating with a master's degree, 6.9% branch managers went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, most branch managers have a college degree. But about one out of every seven branch managers didn't attend college at all.

    The branch managers who went onto college to earn a more in-depth education generally studied business and finance, while a small population of branch managers studied marketing and accounting.

    Once you're ready to become a branch manager, you should explore the companies that typically hire branch managers. According to branch manager resumes that we searched through, branch managers are hired the most by Wells Fargo, Regions Financial, and U.S. Bank. Currently, Wells Fargo has 113 branch manager job openings, while there are 77 at Regions Financial and 58 at U.S. Bank.

    But if you're interested in companies where you might earn a high salary, branch managers tend to earn the biggest salaries at JPMorgan Chase & Co., HSBC North America Holdings, and Citigroup. Take JPMorgan Chase & Co. for example. The median branch manager salary is $133,101. At HSBC North America Holdings, branch managers earn an average of $132,924, while the average at Citigroup is $126,702. You should take into consideration how difficult it might be to secure a job with one of these companies.

    View more details on branch manager salaries across the United States.

    If you earned a degree from the top 100 educational institutions in the United States, you might want to take a look at Enterprise Rent-A-Car, The Hertz, and Wells Fargo. These three companies have hired a significant number of branch managers from these institutions.

    In general, branch managers fulfill roles in the finance and professional industries. While employment numbers are high in those industries, the branch manager annual salary is the highest in the manufacturing industry with $63,266 as the average salary. Meanwhile, the finance and professional industries pay $58,309 and $51,775 respectively. This means that branch managers who are employed in the manufacturing industry make 25.6% more than branch managers who work in the retail Industry.

    The three companies that hire the most prestigious branch managers are:

      What Operations Manager, Districts Do

      A district operations manager is a managerial professional who manages the daily operations of stores within the assigned district as well as provides support to managers in ensuring quality and budget performance. The district operations manager must work with the store management to create and implement action plans to address deficiencies discovered during a store audit. They are required to evaluate areas of operational concern and provide support during the implementation of solutions. District operations managers must also create a cooperative environment between operations and sales departments to motivate all employees to enhance customer service.

      In this section, we compare the average branch manager annual salary with that of an operations manager, district. Typically, operations managers, district earn a $20,996 higher salary than branch managers earn annually.

      Even though branch managers and operations managers, district have vast differences in their careers, a few of the skills required to do both jobs are similar. For example, both careers require business development, customer service, and sales goals in the day-to-day roles.

      As far as similarities go, this is where it ends because a branch manager responsibility requires skills such as "bank products," "business partners," "loan applications," and "client relationships." Whereas a operations manager, district is skilled in "oversight," "store management," "succession planning," and "procedures." So if you're looking for what truly separates the two careers, you've found it.

      Operations managers, district tend to reach similar levels of education than branch managers. In fact, operations managers, district are 0.1% more likely to graduate with a Master's Degree and 0.1% more likely to have a Doctoral Degree.

      What Are The Duties Of a Business Relationship Manager?

      A business relationship manager is primarily responsible for improving the relationship between customers and businesses. Typically, it is their responsibility to develop strategies and business plans to strengthen client relationships, address issues and concerns, and perform corrective measures when necessary. There are instances when they have to reach out to clients through calls and correspondence, perform follow-up contacts to offer new services and opportunities, and provide industry advice or consultation. Furthermore, as a manager, it is essential to lead and encourage staff in the joint effort to reach target sales and improve client base.

      The next role we're going to look at is the business relationship manager profession. Typically, this position earns a higher pay. In fact, they earn a $38,296 higher salary than branch managers per year.

      Not everything about these jobs is different. Take their skills, for example. Branch managers and business relationship managers both include similar skills like "business development," "customer service," and "sales goals" on their resumes.

      In addition to the difference in salary, there are some other key differences that are worth noting. For example, branch manager responsibilities are more likely to require skills like "human resources," "performance management," "company policies," and "loan applications." Meanwhile, a business relationship manager might be skilled in areas such as "relationship management," "risk management," "financial services," and "customer relationships." These differences highlight just how different the day-to-day in each role looks.

      Business relationship managers may earn a higher salary than branch managers, but business relationship managers earn the most pay in the manufacturing industry with an average salary of $111,341. On the other side of things, branch managers receive higher paychecks in the manufacturing industry where they earn an average of $63,266.

      In general, business relationship managers study at higher levels of education than branch managers. They're 14.5% more likely to obtain a Master's Degree while being 0.1% more likely to earn a Doctoral Degree.

      How an Area Operations Manager Compares

      In an organization, an area operations manager takes responsibility in every aspect of safety and health. The area operations managers report and oversee the performance of individuals and teams within the enterprise. They manage corporate activities involving the production of goods and services. The scope of their responsibilities includes business processes, design, plan, performance improvement, control, and operations strategy. They should develop strong communication and negotiation skills, customer awareness, and good motivational skills.

      The third profession we take a look at is area operations manager. On an average scale, these workers bring in higher salaries than branch managers. In fact, they make a $713 higher salary per year.

      Using branch managers and area operations managers resumes, we found that both professions have similar skills such as "business development," "customer service," and "sales goals," but the other skills required are very different.

      Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from branch manager resumes include skills like "bank products," "financial statements," "business partners," and "loan applications," whereas an area operations manager might be skilled in "procedures," "logistics," "process improvements," and "osha. "

      Area operations managers make a very good living in the retail industry with an average annual salary of $64,778. Whereas branch managers are paid the highest salary in the manufacturing industry with the average being $63,266.

      Area operations managers are known to earn higher educational levels when compared to branch managers. Additionally, they're 6.1% more likely to graduate with a Master's Degree, and 1.3% more likely to earn a Doctoral Degree.

      Description Of a Regional Manager

      A Regional Manager is responsible for a company's overall business operations within a particular area or region. Most of the duties will revolve around setting sales targets, creating strategies to boost financial gains, and maintaining an efficient workforce by having the right staff. Furthermore, Regional Managers must oversee the progress of sales and profits, evaluate the performance of employees, ensuring they are up to the targets and standards of the company's policies and regulations, conducting assessments, and reporting to the higher administration.

      The fourth career we look at typically earns higher pay than branch managers. On average, regional managers earn a difference of $42,737 higher per year.

      While their salaries may vary, branch managers and regional managers both use similar skills to perform their jobs. Resumes from both professions include skills like "business development," "customer service," and "sales goals. "

      Even though a few skill sets overlap, there are some differences that are important to note. For one, a branch manager might have more use for skills like "bank products," "financial statements," "business partners," and "loan applications." Meanwhile, some regional managers might include skills like "procedures," "financial performance," "oversight," and "project management" on their resume.

      In general, regional managers make a higher salary in the technology industry with an average of $119,340. The highest branch manager annual salary stems from the manufacturing industry.

      The average resume of regional managers showed that they earn higher levels of education to branch managers. So much so that the likelihood of them earning a Master's Degree is 5.9% more. Additionally, they're more likely to earn a Doctoral Degree by 1.2%.