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  • General Manager

    Community Choice Financial Family of Brands 4.4company rating

    Branch manager job in Newport, TN

    Your Opportunity: General Manager Check Into Cash Newport, TN As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a fast-paced, customer-focused environment designed to inspire high-performance, growth, and innovation. While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential. What We Offer: This position has an hourly pay rate of $19.25 and is eligible for performance bonuses. The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package. Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries. Excellent verbal and written communication skills. Proficiency in using phones, Point of Sale, Microsoft Office, and other systems. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard Nice to Haves - Preferred Qualifications and Skills Associates degree or higher. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Manage overall store performance by meeting or exceeding Company performance standards. Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports. Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue. Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits. Enforce adherence to quality standards, procedures, and local and state laws and regulations. Participate in audits and compliance reviews as directed by the corporate office or District Manager. Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures and train new staff in keyholder duties. Participate in the selection, review, hiring, and retention of new employees. Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance. Handle complex customer situations that arise with integrity and professionalism. Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
    $19.3 hourly 2d ago
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  • General Manager

    Community Choice Financial Family of Brands 4.4company rating

    Branch manager job in Jefferson City, TN

    Your Opportunity: General Manager Check Into Cash Jefferson City, TN As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a fast-paced, customer-focused environment designed to inspire high-performance, growth, and innovation. While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential. What We Offer: This position has an hourly pay rate of $19.25 and is eligible for performance bonuses. The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package. Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries. Excellent verbal and written communication skills. Proficiency in using phones, Point of Sale, Microsoft Office, and other systems. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard Nice to Haves - Preferred Qualifications and Skills Associates degree or higher. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Manage overall store performance by meeting or exceeding Company performance standards. Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports. Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue. Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits. Enforce adherence to quality standards, procedures, and local and state laws and regulations. Participate in audits and compliance reviews as directed by the corporate office or District Manager. Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures and train new staff in keyholder duties. Participate in the selection, review, hiring, and retention of new employees. Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance. Handle complex customer situations that arise with integrity and professionalism. Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
    $19.3 hourly 5d ago
  • District Manager

    Crunch Fitness-CR Holdings

    Branch manager job in Knoxville, TN

    Job Description District Manager- Knoxville Area Here We GROW Again! Are you a proven leader ready to leave “average” behind? CR Fitness is looking for an exceptional District Manager to be part of one of the greatest growth stories in the fitness industry. With 85+ locations open and 100+ more planned, this is your opportunity to lead teams, drive results, and grow your career in a fast-paced, high-reward environment. At Crunch Fitness, we believe serious exercise should be fun, blending fitness and entertainment with our “No Judgments” philosophy. Our diverse, energetic team is passionate about inspiring members to reach their goals while building a supportive, positive club culture. If you're highly motivated, competitive, and ready to work where you work out, your next big career move starts here. Apply today and take the first step toward leading in one of the fastest-growing fitness brands in the country. Job Summary: As a District Manager at CR Fitness, you will be responsible for overseeing multiple Crunch Fitness locations within your market. Your role is to drive sales performance, ensure operational excellence, and develop strong leadership teams that deliver exceptional member experience. You'll spend the first six months mastering our systems and culture at the club level before transitioning into full multi-site leadership. This is a high-impact role for a competitive, results-oriented leader who thrives in a fast-paced environment and is passionate about growing both people and business. Key Responsibilities: Driving sales, revenue growth, and member retention. Building, coaching, and developing high-performance leadership teams. Inspiring and aligning staff to deliver an exceptional member experience. Ensuring operational excellence and accountability across all clubs. Leading from the front with energy, professionalism, and integrity. This role requires spending at least 6 months working inside a single club to master our culture and systems before transitioning into full multi-site leadership. What We're Looking For: Proven multi-site leadership experience (fitness industry strongly preferred). Track record of hitting and exceeding sales & performance targets. Ability to recruit, inspire, and retain top talent. Competitive, performance-driven mindset with a relentless desire to win. Exceptional communication, organizational, and time management skills. High-end customer service and member experience focus. Adaptability in a fast-paced, constantly evolving environment. Willingness to travel within your market as needed. Commitment to both professional and personal growth. Perks & Benefits Competitive salary + aggressive earning potential (bonus opportunities) Medical, Dental, Vision insurance 401(k) retirement plan Paid Time Off (PTO) Life insurance & short-term disability Free Crunch Fitness membership Discounted personal training sessions Continued education opportunities Rapid career growth in a fast-expanding company A high-energy, supportive team environment If you're ready to stop searching for a job and start building a career with purpose, apply today and take the first step toward leading in one of the fastest-growing fitness brands in the country. About CR Fitness! About CR Fitness CR Fitness is a leading franchisee of Crunch Fitness. The company is rapidly expanding its club footprint throughout Florida, Georgia, North Carolina, Texas, Tennessee, and Arizona and is led by a veteran management team with over one hundred years of combined experience in the fitness industry. With a comprehensive fitness offering and affordable price point, Crunch Fitness offers unmatched value to its members regardless of fitness level and is well positioned to take advantage of consumers' increasing focus on health and wellness. Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status. Powered by JazzHR 2SbD3MYD4x
    $91k-150k yearly est. 9d ago
  • District Manager - Personal Installment Loans (East Tennessee)

    Security Finance 4.0company rating

    Branch manager job in Knoxville, TN

    Locations: Athens, LaFollette, Dayton, Knoxville, Cleveland, Sevierville, Harriman, Madisonville, Jefferson City, Lenoir City, Alcoa About Us: Security Finance is a recognized leader in personal installment lending. For over 70 years, we have helped millions of customers with small loans and exceptional customer service when they need it most. We operate in over 700 branches nationwide. We are seeking a District Manager to lead a territory of 10-12 branches across East Tennessee. This role is ideal for a strategic and experienced leader with a proven ability to drive branch performance, build high-performing teams, and ensure compliance within the traditional personal installment loan industry. Candidates must currently live in or be willing to relocate to the assigned area. Relocation assistance may be available. Why Join Us? * Established Industry Leader - Serving customers for over 70 years. * Comprehensive Benefits - Medical, dental, vision, 401(k), paid time off, employee assistance programs, and more. * Career Mobility - Leadership development programs and a clear path to advanced operational roles. * Supportive Culture - Work alongside peers and leaders who value your expertise and leadership. Key Responsibilities: * Oversee operational performance and ensure branch objectives are met * Implement effective sales, lending, and collection procedures * Develop and recommend business strategies to drive territory growth and profitability * Review branch locations and markets, recommending changes to maximize performance * Evaluate branch operations and
    $84k-146k yearly est. 17d ago
  • Branch Manager

    The Unlimited 4.3company rating

    Branch manager job in Knoxville, TN

    at FESCO Branch Manager 2315 Sycamore Dr. Knoxville, TN 37921Salary Range: Around $80,000/year based on experience and qualifications The Branch Manager is a highly motivated individual who is passionate about business improvement with proven management experience in developing and maintaining a cohesive team. The Branch Manager is expected to meet the established goals for growth and financial performance by performing the following duties personally or through subordinates. ESSENTIAL FUNCTIONS: (Essential functions may include, but are not limited to, the functions listed below) Optimizes operational efficiency and economy for branch operations. Directs personnel to promote products and services offered by the company to develop new markets, increase market share, and obtain a competitive position in the industry. Responsible for annual budget and specific branch performance criteria. Implements and enforces company policies and goals in conjunction with the company's mission statement. Communicates with all levels on essential business operations and performance. Promotes the company within the industry and trade associations. Possess knowledge of and adheres to Company credit and collections guidelines. Follows safe work practices and accident prevention procedures. Ensures that staff members are trained and understand rules and procedures relating to health and safety. Develops and maintains a productive work team by utilizing programs for hiring, training, and professional development. Performs any other duties as assigned by the VP of Service Operations. MINIMUM QUALIFICATIONS: Post secondary education, or five (5) years general management experience, or an equivalent combination of the two. Four-year business or management degree is preferred. Must be proficient in MS Office Suite products. Must possess excellent: Customer service skills Administration and Management skills Operational Accounting knowledge Technology and Engineering knowledge Production and Process knowledge Sales and Marketing experience and/or knowledge Mechanical & Technical knowledge/understanding Analytical skills Communication skills Documentation skills Complex Problem-Solving ability Valid Driver's license and driving record that aligns with our safety standards. Must be at least 18 years of age. PHYSICAL DEMANDS: Normal office environment Occasional light lifting of office equipment, supplies, and boxes Frequent sitting with occasional walking and standing Requires dexterity on use of fingers for the operation of computers and other office equipment. About FESCO FESCO is the premier provider of equipment service for the foodservice industry. With more than 30 years of dedicated service, we know food service inside and out. Our vision is to be the most reliable source of service management solutions for the food service industry. Let us know if you want to be part of our team! To learn more, please visit us at: *************************** FESCO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. FESCO is a division of Unlimited Service Group “All Unique All United.
    $80k yearly Auto-Apply 60d+ ago
  • Branch Manager

    Fesco 4.6company rating

    Branch manager job in Knoxville, TN

    Description Branch Manager 2315 Sycamore Dr. Knoxville, TN 37921Salary Range: Around $80,000/year based on experience and qualifications The Branch Manager is a highly motivated individual who is passionate about business improvement with proven management experience in developing and maintaining a cohesive team. The Branch Manager is expected to meet the established goals for growth and financial performance by performing the following duties personally or through subordinates. ESSENTIAL FUNCTIONS: (Essential functions may include, but are not limited to, the functions listed below) Optimizes operational efficiency and economy for branch operations. Directs personnel to promote products and services offered by the company to develop new markets, increase market share, and obtain a competitive position in the industry. Responsible for annual budget and specific branch performance criteria. Implements and enforces company policies and goals in conjunction with the company's mission statement. Communicates with all levels on essential business operations and performance. Promotes the company within the industry and trade associations. Possess knowledge of and adheres to Company credit and collections guidelines. Follows safe work practices and accident prevention procedures. Ensures that staff members are trained and understand rules and procedures relating to health and safety. Develops and maintains a productive work team by utilizing programs for hiring, training, and professional development. Performs any other duties as assigned by the VP of Service Operations. MINIMUM QUALIFICATIONS: Post secondary education, or five (5) years general management experience, or an equivalent combination of the two. Four-year business or management degree is preferred. Must be proficient in MS Office Suite products. Must possess excellent: Customer service skills Administration and Management skills Operational Accounting knowledge Technology and Engineering knowledge Production and Process knowledge Sales and Marketing experience and/or knowledge Mechanical & Technical knowledge/understanding Analytical skills Communication skills Documentation skills Complex Problem-Solving ability Valid Driver's license and driving record that aligns with our safety standards. Must be at least 18 years of age. PHYSICAL DEMANDS: Normal office environment Occasional light lifting of office equipment, supplies, and boxes Frequent sitting with occasional walking and standing Requires dexterity on use of fingers for the operation of computers and other office equipment. About FESCO FESCO is the premier provider of equipment service for the foodservice industry. With more than 30 years of dedicated service, we know food service inside and out. Our vision is to be the most reliable source of service management solutions for the food service industry. Let us know if you want to be part of our team! To learn more, please visit us at: *************************** FESCO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. FESCO is a division of Unlimited Service Group “All Unique All United.
    $80k yearly Auto-Apply 60d+ ago
  • Assistant Branch Manager - Lenoir City Branch

    Ktvaecu

    Branch manager job in Lenoir City, TN

    Our Mission is to help Members grow financially. Our Vision is to be Members' First Choice for all Financial Services. We can achieve these goals through our commitment to providing excellent service to our membership and our communities. And it all starts with YOU! We are looking for a service-minded individual to join our team in order to continue to provide the high-quality service our members expect from us. Our full-time team members enjoy a wealth of benefits including employer-paid medical and dental insurance premiums, competitive pay, and a 401(k) plan with an employer match. The great service we provide to our Members is reflected in our team environment and the professional development opportunities our positions offer. People Helping People is what we do every day. Submit your application to us today and let us be the First Choice for your new career journey! About Us: Knoxville TVA Employees Credit Union is a not-for-profit, Member-owned, and locally operated financial institution serving the financial needs of its communities of Membership. We have 25 locations throughout East Tennessee and we serve more than 300,000 Members. The Credit Union helps Members grow financially by offering a variety of accounts including: checking, savings and investments. Also offered are competitive loan rates on new and used autos and recreational vehicles, mortgages, personal loans and credit cards. Benefits: Employer-paid health and dental insurance monthly premiums Accrual of PTO Leave Employer-matched 401k, 50% match up to 6% of employee contributions Employer-paid Group Life Insurance and Long-Term Disability benefits Potential bonus up to 11% of average salary over the past year based on Credit Union-wide goals Paid Holidays and Paid Training Potential pay increases through additional training opportunities Opportunity to earn incentive pay The ability to help serve your local community through our mindset of People Helping People! PRIMARY RESPONSIBILITIES: Assume responsibility for the effective and professional performance of member service functions. Present and explain Credit Union services and products to members and assist in meeting members' financial needs. Open and close accounts. Answer questions and solve problems for members by listening to problems, collecting data, securing answers, and reporting results to the inquiring party. Keep members informed of Credit Union services and policies, including types of available accounts, interest and dividend rates, payroll deduction options, and other related services. Maintain and project the Credit Union's professional reputation. Maintain privacy of member account information. Actively cross-sell Credit Union products and services. Welcome all members with a pleasant verbal greeting, smile and handshake. Provide members with efficient transaction processing, being sure to call the member by name, and provide a pleasant closing while walking member out of the office. Assume responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management. Assist team members whenever possible. Keep supervisor informed of area activities and of any significant problems or concerns. Complete required reports and record accurately and promptly. Attend meetings as required. Work as a team with other team members to reach set goals. Hold each employee accountable for contributing to the overall goals of their department or branch. Manager goals will be set at the first of each goal year. Maintain good working relationships and coordination with area personnel and with Credit Union management. Provide assistance to other branch/department staff, as needed. Work at other branches when needed. Assist with guiding and managing the branch, including scheduling adequate staff to ensure efficient branch operation, conducting performance reviews, coaching employees and providing additional training, as needed. Assist in maintaining a highly motivated, well-trained staff, maintaining effective employee relations. Assist with implementing and monitoring the budget for the branch. Assist in evaluating the job performance of the branch staff to ensure quality of work and service to the members. Assist with monitoring branch activity, including transactions, volume, errors, loan volume, sales and new accounts. Ensure staff receives on-going training on security and robbery procedures. Conduct loan interviews. Process and approve loans. Work the teller line on a consistent and regular basis. Visit employee groups each month. Maintain involvement in local community events. Create and maintain a cross-selling environment within the branch. Follow all Credit Union policies, procedures and regulations. Represent the Credit Union in a professional manner (appearance, behavior and performance). Maintain regular and predictable attendance. Follow all Credit Union policies, procedures and regulations. Represent the Credit Union in a professional manner (including but not limited to appearance, behavior and performance). Maintain regular and predictable attendance. Work cooperatively with others. All other duties as assigned. EDUCATION/CERTIFICATION: High school diploma or equivalent. Valid driver's license.
    $42k-61k yearly est. 26d ago
  • Branch Manager

    Regional Finance 4.1company rating

    Branch manager job in Knoxville, TN

    Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times. We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team. If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board! Job Purpose The Branch Manager is responsible for the overall performance of the branch. Managers will be focused on leading team members, managing the branch P&L, driving new loan growth, managing current loan portfolio, marketing, maintenance of current business partnerships, and development of new strategic business partners. The Branch Manager will perform in accordance with RMC's Mission, Vision and Shared Values. Why work at Regional? Regional offers competitive pay! We do our best to show that we value our team members! You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work? You will have promotion opportunities. We love to train our Assistant Managers into future Branch Managers! All full-time team members have access to our medical, dental, vision and 401(k) benefits! Duties and Responsibilities Manages and inspires team members to perform to their full potential, thus driving branch profitability. Exercises a degree of independent judgment in making decisions affecting employees and the work of the branch within company policy guidelines and District Supervisor oversight. Subject matter expert on our personal loan product offerings in order to present loan solutions to current and potential customers that help them achieve their financial goals. Creates and maintains branch operations solvency by the control of assets, proper credit extension, and proper follow-up and counseling of past-due customers. Establish and build customer relationships through delivering exceptional service. Assigns duties to employees and frequently examines their work for accuracy, neatness, timeliness and maintaining efficiency by training employees and adjusting errors. Trains and develops employees with regard to current and new branch operations, company policies, procedures, and laws governing the consumer finance business. Works with Recruiting and District Supervisors to address branch staffing needs. Cultivates new relationships with local retail businesses. Partners with Account Managers to maintain strong relationships with current retail businesses, handle complaints and trains business partners in company policies and procedures. Oversees the following duties including but not limited to: Approves and closes loans, as necessary. Works with past-due customers by developing a plan for resolution. Delegates all collection activity on a daily basis and follows up to ensure completion. Process insurance claims for customers. Maintains proper insurance claims records and reports. Telephones and sends collection material to past-due customers, as needed. Accepts and posts payments. Processes and reviews loan documentation. Answers telephone, as needed. Completes month-end reporting. Approves branch expenses. Signs checks for branch expenses, loans and money remittances. Approves all supply requisitions. Verifies cash by balancing cash drawers and maintaining cash count record. Other duties as assigned by leadership. Minimum Qualifications High School Diploma or Equivalent 2 years of management experience or completion of required Management Trainee program. Valid Driver's License and access to a dependable automobile with liability insurance coverage. Must pass drug screen, criminal and credit background checks. Preferred Qualifications 1+ years of Consumer Finance experience. College degree a plus. Willingness to relocate for career advancement. Critical Competencies Demonstrated passion for customer service. Excellent written and verbal communication skills. Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers. Thrives in a pay for performance atmosphere. Proven ability to multi-task. High degree of integrity. Confidence. Sales mentality. Adaptable to an ever changing environment. Desire for career advancement. Problem solving skills. Empowers others. Emotional Intelligence. • Conflict Management skills. Working Conditions This position works in an office providing consumer loan products in person and over the phone. This position will occasionally require driving in his/her personal vehicle. The Branch Manager typically works more than 40+ hours each week; Monday through Friday with some Saturdays and overtime required. This position is considered exempt for purposes of federal wage-hour law, which means that it is not eligible for overtime pay. If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: ************************************************************************************************** Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
    $39k-51k yearly est. Auto-Apply 36d ago
  • Small Business Banking Relationship Manager

    Old National Bank 4.4company rating

    Branch manager job in Knoxville, TN

    Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities alary Range The salary range for this position is $60,000 - $121,300 per year. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. Position level will be determined based on the skills, number of years in industry, qualifications and location of the candidate. We are currently seeking a Community Small Business Relationship Manager that will be responsible for all aspects of maintaining and growing a portfolio of small business clients. Primary business development focus will be on the low to mid-range of the small business client segment, through current clients, prospects, centers of influence and referrals from Community, Commercial and Wealth Management lines of business. Emphasis will be placed on handling referrals from our Banking Centers. The goal is to have full relationships with each client, including loans, deposits, payment services and digital engagement. Annual sales goals will be established for new loans, deposits, and fees. Loan portfolio responsibilities include handling the renewals and maturing loans in the assigned portfolio and managing to acceptable loan delinquency levels and credit quality standards. Key Accountabilities Achieve Sales Targets Focus on current clients and prospects with annual sales up to $3MM and long-term credit needs up to $750k with basic treasury management and payment service needs. A primary source of referrals will be assigned Banking Centers and small business portfolio. The goal is for each client to consider Old National Bank as their Primary Bank through a full client relationship including loans, deposits, payment services and digital engagement. Works to achieve assigned sales goals through proactive activities and behaviors that lead to results. Aligns client and bank objectives and orchestrates organizational resources and referral partners to build collaborative, client-focused relationships. Uses a consultative selling approach to understand client needs and opportunities, including conducting pre-call planning, establishing rapport, interviewing for needs and opportunities, explaining features and benefits, overcoming objections, and closing the sale. Leverages centers of influence to build a network and create a pipeline of business. Annual sales goals will be established for new loans, deposit, and fees, while maintaining credit quality standards. Manage Team Portfolio Loan portfolio loads will be based on the number of Banking Centers supported and the overall client and loan complexity mix of those Banking Centers and the loans assigned directly to the Relationship Manager. Manages a portfolio of clients that are directly assigned to the Relationship Manager and clients of certain Banking Centers satisfactorily, ensuring that relationships are maintained in a professional manner and monitoring of the portfolio meets the bank's standards. Responsible for managing loan renewals and maturing loans in a timely manner and maintaining acceptable loan delinquency and credit quality levels. Ensure that correct loan documentation and compliance requirements are always maintained. Ensure that all loans maintain the correct Asset Quality Rating and classified credits are recognized timely and referred promptly to our Special Asset Partners. Deliver Exceptional Client Service within Loan Standards Ensures loan requests meet the requisite level as set forth under current loan standards by evaluating loan requests for proper purpose, structure, and pricing. Facilitates loan origination process to meet bank and client expectations. Seeks guidance and insight from other lenders and Executives to deliver the best possible loan terms for the bank and client. Key Competencies for Position Client Leadership Excellence, Optimism, and Agility - Uses one's unique expertise/specialization to bring value to each client interaction and to deliver a compelling client experience; seeks information about the client/client's business to develop sound solutions to meet each client's needs; follows through on client commitments despite time pressures or obstacles; follows up to ensure the client is satisfied; actively prospects, cultivates and sustains productive client relationships. Execution Leadership Integrity and Collaboration - Sets high personal standards of performance; proactively learns new skills and develops self for current performance and future opportunity; systematically monitors and reviews progress against performance; seeks and leverages opportunities to collaborate with others to achieve results. Culture Leadership Inclusion - Adapts communication style and approach to accommodate individual needs and preferences. Uses influence strategies to gain commitment and to achieve the best outcome for all; leverages others (partners, executives) to influence, establish further credibility and establish positive intent with the client. Qualifications and Education Requirements Education: Bachelor's Degree in business related field or equivalent work experience 2+ years banking experience with 1+ years in related work experience in consumer lending, commercial lending, or commercial loan support preferred (formal loan underwriting and credit analysis training to be successfully completed within 12 months of start date) Proven leadership experience, including prior management of relationship managers. Strong communication, negotiation and sales skills. Thorough knowledge of current loan standards, loan review administration and banking/OCC procedures. Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team! We can recommend jobs specifically for you! Click here to get started. If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)
    $60k-121.3k yearly Auto-Apply 1d ago
  • Regional Building Automation Operations Manager

    Comfort Systems 3.7company rating

    Branch manager job in Knoxville, TN

    The primary responsibility of the Regional BAS Operations Manager is to oversee the Building Automation Systems (BAS) teams at each location, ensuring the delivery of high-quality design, engineering, programming, and commissioning of BAS projects. This individual will collaborate with each location to develop sales strategies and ensure operational consistency by implementing standardized materials and processes. Additionally, the Regional BAS Operations Manager will partner with sales teams at each location to identify and cultivate opportunities for both projects and maintenance agreements. Military Veterans are encouraged to apply! Core Values: This position will be expected to operate in line with Comfort Systems USA Shoffner core values, which are: 1. Safety: Ensure that the prevention of injuries and vehicle incidents is the foremost priority. 2. Integrity: Commitment to honesty and transparency in all communication and actions. 3. Respect: Recognize and value the perspectives of customers and colleagues. 4. Innovation: Collaborate with others to identify and implement new procedures and processes. 5. Collaboration: Work cohesively as a team to deliver the highest quality customer experience and product. Your Role: 1. Ensure that the team consistently adheres to company and customer-specific safety regulations, procedures, and best practices. 2. Exercise independent judgment, and hold the authority to recommend hires, transfers, suspensions, layoffs, recalls, promotions, terminations, assignments, rewards, and disciplinary actions. 3. Foster a positive and engaging work environment where all individuals feel valued and appreciated. 4. Provide regular feedback and coaching to team members, identifying their strengths and areas for improvement to support professional development. 5. Facilitate training and skill development for BAS engineers, programmers, and BAS service personnel. 6. Complete performance reviews punctually and address any performance issues promptly with appropriate written documentation. Submit completed reviews to HR and Management. 7. Manage employees across multiple locations leading in recruitment and hiring activities to ensure adequate staffing levels and maintain a pool of potential future candidates. 8. Offer assistance to the sales team in estimating needs when necessary. 9. Ensure timely submissions, drawings, and engineering documents that align with proposals, contracts, plans, and specifications. 10. Review product designs to confirm compliance with engineering principles, company standards, and customer contract requirements and expectations. 11. Evaluate and approve design changes and specifications after thorough vetting with the BAS team. 12. Supervise controls staff at each location. 13. Collaborate with estimating departments to stay informed about all potential project opportunities. 14. Provide guidance and support to the BAS Installation team as needed. 15. Work with each construction department to establish the company as the preferred partner for design-build projects. 16. Offer support to the BAS service team as required. 17. Research and evaluate emerging technologies and strategies to enhance team success. 18. Review the controls line to ensure that we are delivering optimal quality and customer satisfaction. 19. Collaborate with Controls Managers on developing sales strategies. 20. Work with engineering companies to ensure our controls are specified as an alternate option. 22. Assess sales goals for each location and develop plans based on market trends and regional needs goals to promote consistent sales growth. 23. Collaborate with each location to standardize offerings, components, drawings, and graphics to achieve a uniform package across all locations. 24. Perform additional duties, as assigned by the supervisor. Requirements: 1. Bachelor's degree in engineering or business, or equivalent professional experience. 2. Extensive knowledge and experience in programming, troubleshooting, and repairing building automation and control systems are required. 3. Proven leadership and supervisory skills are essential. 4. Previous sales experience in building automation systems (BAS) is preferred. 5. Experience with Distech, LON, BACnet, Tridium, JCI, Carrier Controls, and Trane systems is highly desirable. 6. Strong analytical and problem-solving skills are necessary for engineering challenges and technical data interpretation. 7. Knowledge of OSHA safety regulations is required. 8. Ability to maintain a high energy level to manage a dynamic and fast-paced workload. 9. Excellent communication and customer service skills are essential. 10. Professional demeanor and a positive, caring attitude. 11. Ability to work independently without direct supervision is required. 12. Strong organizational skills to execute multiple tasks in a timely manner are crucial. 13. Must maintain a sense of urgency and remain calm in emergency situations. 14. Capability to work with precise standards of accuracy, make informed decisions based on measurable criteria, and comprehend technical data. 15. Ability to travel up to 30% across multiple locations, as needed. Comfort Systems USA Shoffner is the region's leader in HVACR, Electrical, and Plumbing services. We have a well-established reputation for quality work by quality people. One of the top 3 largest mechanical contractors in the nation and the value leader in the market. Comfort Systems USA Shoffner is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $48k-64k yearly est. Auto-Apply 60d+ ago
  • District Manager - East Tennessee

    Bealls 4.4company rating

    Branch manager job in Oak Ridge, TN

    Come join a team that brings a people-first approach to everything we do! Bealls and Home Centric are a part of Bealls Inc., a family owned and operated business where “We Outfit the Family for Less”. Being a growing organization with our eye to the future, we continue to enter new markets and expand the guest footprint. As an organization, we encourage authenticity, reward accountability, and provide stability and life balance to associates. If you are a multi-unit leader who is ready to engage with passionate and knowledgeable store managers, you will love the team-focused culture at bealls and Home Centric. Our leaders are excited about connecting with the guest, enjoy driving efficiencies and results, and thrive in an energetic and fast paced environment. You are empowered to deliver leadership, direction, guidance, and support to store teams and to make decisions that enhance the guest experience and exceed their expectations. We believe in focused and intentional development for our associates by providing meaningful experiences that grow and develop skills for a successful career. AS A DISTRICT/GROUP MANAGER A TYPICAL DAY INCLUDES THE FOLLOWING: Impact on your People: • Developing, coaching, evaluating, and retaining talent. Creating sustainable talent strategies that support team and company growth • Recruiting, selecting, and talent management of a team of store managers • Investing time in continuous training and development opportunities for self and others • Inspiring and motivating a team to deliver results through clear and concise feedback and coaching • Creating a sense of teamwork, collaboration, and engagement among associates • Identify and adapt shared best practices to promote an excellent guest experience Impact on your Business: • Utilize and analyze weekly sales reports to track and communicate business results and determine actions to maximize sales • Building and leading a guest-centric culture across the district. • Utilize guest survey reporting tools to drive change in key areas with the greatest impact on guest experience • Championing our credit and loyalty programs. Create accountability, identify opportunities, and guide solutions for store results. • Guiding operational excellence, process, workload efficiency, and payroll control • Lead teams to maintain store merchandising direction and standards, product flow, inventory flexing, and signage to ensure consistency of brand experience • Communicate all information to/from corporate office for stores through weekly calls and regular visits to ensure consistency of presentation and standard operating procedures to drive top line sales. WHAT IT TAKES TO BE SUCCESSFUL AS A DISTRICT/GROUP MANAGER: • Talented in coaching, teaching, training, and engaging managers and associates in a variety of roles and levels of experience • Ability to build rapport, trust, and engages with clear and concise communication that enhances the growth and job performance of self and others • Capability to interpret and apply company procedures/policies • Utilize Microsoft Office Programs and Payroll/Scheduling Software • Works well both independently and within a team environment • Maintains current awareness and knowledge of the competitive landscape • Establish goals, guide employee performance, and hold self and others accountable to high-performance standards and results WHAT WE ARE LOOKING FOR IN A BEALLS OR HOME CENTRICT DISTRICT/GROUP MANAGER: • 4-year college degree or equivalent upper-level retail management experience required • 5 years minimum of retail management experience preferred • Excellent interpersonal and communication skills • Proven ability to work well with all levels of management, build partnerships and influence teams • Strong problem-solving and organizational skills • Team-building skills PHYSICAL DEMANDS: • Must have adequate vision, speech, hearing, and physical ability to perform essential job functions, with or without reasonable accommodations • Must be able to lift, push, pull and carry at least 10 pounds • Must have full body rotation and mobility (i.e. - bending, stooping, twisting, and reaching) • Must possess a valid driver's license and reliable transportation • Travel to potential and existing store locations is required, including overnight stay Affirmation: I have read and understand the responsibilities listed on this . I understand that the duties described in this job description could change at any time
    $67k-118k yearly est. Auto-Apply 60d+ ago
  • Branch Manager

    Worldacceptance

    Branch manager job in Middlesborough, KY

    World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Branch Manager to guide customers on their financial journey. We're a people-focused company looking for a Branch Manager to lead and support a team dedicated to helping customers reach their financial goals. If you're a confident communicator and an optimistic forward-thinker, then you're an ideal candidate for this role. As a Branch Manager, team members look to you for direction, motivation, and knowledge. Salary Pay: $40,000 - $45,000 with Bonus Opportunity What You'll Do Facilitate excellent customer service, leading team members by example toward customer care. Thoughtfully manage team members - directing, mentoring, and delegating their daily tasks. Address customer needs holistically, from pairing them with the right loan to assisting with taxes. Thoughtfully sell new & existing World products to help customers meet their financial needs. Support, collaborate with, and lean on the strengths and talents of your branch team. Maintain strong customer relationships and build community within your branch. Foster relationships in the community that organically drive loan & tax business to the branch. Why World? “The company is heading in a wonderful direction. I feel more appreciated than I ever have with World. There is a lot of opportunity to move up in the company.” - Branch Manager in Charleston, IL We promote from within, encouraging upward growth which includes profit share. With branches and operations in 16 states, we offer opportunities across the US. 75% of World's Operations Executives moved up from a similar role. We pay you to give back: team members get paid volunteer hours each year. Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days. Paid holidays, sick days, vacation time, and a 401(k) plan (including company match). We'll get you home for dinner: your life outside of work is priority #1. Be part of a team with clear values, strong community, and a sense of belonging. You'll make a positive impact on the lives of the customers you serve. Experience That'll Wow Us A way of making both customers & team feel understood and taken care of. The willingness to evolve to meet needs and embrace new ideas. Absolute team player - pitching in when needed and accepting help, too. The ability to negotiate, strategize, and plan. Passion for customer service and quality-driven problem-solving. Management experience or history of strong teamwork: people skills are everything. A positive influence and the motivation to grow in leadership. Driving Requirements Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities. Who is World? Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,000 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care. Physical Demands and Working Conditions: • Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching. • Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers). • Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. • Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration. • Occasional local travel; may include extended hours, evenings, or weekends. • Standard indoor office setting with shared workspace, typical noise, lighting, and temperature. • Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically. • Regular, reliable attendance and punctuality are essential. Disclaimers: Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
    $40k-45k yearly Auto-Apply 30d ago
  • Part Time (30 Hours) Associate Banker, Rivergate Branch, Madison, TN

    Jpmorgan Chase & Co 4.8company rating

    Branch manager job in Madisonville, TN

    JobID: 210689392 JobSchedule: Part time JobShift: Variable : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. Job Responsibilities * Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. * Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. * Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. * Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. * Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities, and Skills * Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. * Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. * Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. * Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. * Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. * Ability to quickly and accurately learn products, services, and procedures. * Client service experience or comparable experience. * High school diploma or GED equivalent. Preferred Qualifications, Capabilities, and Skills * Strong desire and ability to influence, educate, and connect customers to technology solutions. * Cash handling experience.
    $31k-37k yearly est. Auto-Apply 29d ago
  • Part-Time (30 Hours) Associate Banker, Maryville Branch, Maryville, TN

    JPMC

    Branch manager job in Maryville, TN

    At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. Job Responsibilities Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities, and Skills Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. Ability to quickly and accurately learn products, services, and procedures. Client service experience or comparable experience. High school diploma or GED equivalent. Preferred Qualifications, Capabilities, and Skills Strong desire and ability to influence, educate, and connect customers to technology solutions. Cash handling experience.
    $29k-36k yearly est. Auto-Apply 60d+ ago
  • Outfitter Store Assistant Manager of Retail

    Nantahala Outdoor Center 3.4company rating

    Branch manager job in Bryson City, NC

    For 53 years NOC has led the outdoor industry, taking more guests whitewater rafting and teaching more paddlers than any other outdoor recreation company. NOC also provides top-quality aerial and trail-based adventures, wilderness medicine as well as unmatched retail service, foodservice, lodging, and trip planning services. NOC career opportunities offer a rare combination of work in beautiful locations, a chance to grow skills and to share a passion for active outdoor recreation. JOB SUMMARY We are looking for a passionate and energetic individual that shares a love for the outdoors and is excited to meet our guests' needs. Come join our team at one of the industry leaders in outdoor adventure at NOC's Outfitter's Store, located on NOC's main campus. As the Retail Assistant Manager, you will assist in managing the Outfitter's Store with the short and long term goals of the Outfitter's Store while monitoring store and payroll expenses. The Assistant Store Manager will be a leader in the store by contributing to a positive work environment through professional interactions with teammates, guests, and vendor partners. Finally, the Assistant Store Manager will ensure the Outfitter's Store operates to uphold the expectations and mission of the NOC. This position reports to the Outfitter Store Manager and is a full-time year-round position with NOC. Ideal applicants will be available to work weekends, evenings, and holidays. Hours and schedule will fluctuate based on business demands. Retail managers have access to all of NOC's outdoor activities, gear, apparel and footwear at special discounted rates, plus free/discounted access to several local area attractions. Primary Functions of the Position Operations Supervise staff of up to 30 employees comprised of sales associates and shift supervisors Perform managerial responsibilities including opening and closing procedures Resolve employee issues through leadership, mediation, and consistent development techniques Drive store success and profitability by meeting sales and service goals set by the store manager and NOC retail team Help manage the daily operations and communications relating to the NOC's ecommerce store and ensuring Ecommerce purchases are fulfilled daily Work with the store manager to ensure staff schedules come out on time each week Maintain positive and open relationships with all other departments at the NOC Assist store manager with store budgeting including active payroll management Inventory Management & Merchandising Monitor inventory accuracy using Light Speed reporting system through physical inventories, cycle counts, and other practices Work with incoming product to ensure that the store is stocked, priced and displayed to best highlight the product while maintaining visual merchandising standards Communicate product warranties or issues with vendors and the buying team Staff Training & Development Ensure that all NOC policies and procedures are communicated to staff and upheld Ensure an environment in which the guest experience is the most important value in NOC retail Promote and monitor quality guest experiences through training and leading by example Foster an environment focused on coaching and feedback to create an enjoyable and productive work environment Assist in hiring qualified seasonal and year-round staff and the on-boarding of new employees Assist store manager in evaluating employee performance and coach employees as needed while adhering to company policies Additional duties as assigned by the Store Manager Qualifications 1-2 years in retail management experience, or an extensive and successful outdoor retail background Strong written and verbal communication skills Requires strong interpersonal skills to interact with manufacturers' reps, guests and staff Excellent time management skills and ability to multi-task Detailed orientated and highly organized Ability to work autonomously, yet function as a team player Ability to operate quickly and efficiently on a computer Physical Requirements Ability to stand for long periods of time Comfortable climbing ladders and stairs Ability to stoop, bend and twist Must be able to lift 50lbs Must speak clearly and concisely Comfortable working in a guest facing position. The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to provide a general sense of the responsibilities and expectations of this position. As the nature of business demands change, so too may the essential functions of this position. Please note that as an employer with over 100 employees, NOC will be required to comply with any OSHA Vaccination and Testing Emergency Temporary Standard should that standard be enacted. The Nantahala Outdoor Center (NOC) is dedicated to the principles of equal employment opportunity in any and all terms, conditions or privileges of employment including hiring, promotions, termination, training and compensation. The NOC does not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, veteran status, sexual orientation, gender identity or expression, genetic condition or any other status protected by federal, state or local law, where applicable. Furthermore, the NOC is committed to a work environment free of discrimination and harassment through respecting and valuing the diversity among employees and all those with whom the NOC does business.
    $36k-44k yearly est. Auto-Apply 50d ago
  • Branch Manager

    Regional Finance 4.1company rating

    Branch manager job in Knoxville, TN

    Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times. We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team. If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board! Job Purpose The Branch Manager is responsible for the overall performance of the branch. Managers will be focused on leading team members, managing the branch P&L, driving new loan growth, managing current loan portfolio, marketing, maintenance of current business partnerships, and development of new strategic business partners. The Branch Manager will perform in accordance with RMC's Mission, Vision and Shared Values. Why work at Regional? * Regional offers competitive pay! We do our best to show that we value our team members! * You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work? * You will have promotion opportunities. We love to train our Assistant Managers into future Branch Managers! * All full-time team members have access to our medical, dental, vision and 401(k) benefits! Duties and Responsibilities * Manages and inspires team members to perform to their full potential, thus driving branch profitability. * Exercises a degree of independent judgment in making decisions affecting employees and the work of the branch within company policy guidelines and District Supervisor oversight. * Subject matter expert on our personal loan product offerings in order to present loan solutions to current and potential customers that help them achieve their financial goals. * Creates and maintains branch operations solvency by the control of assets, proper credit extension, and proper follow-up and counseling of past-due customers. * Establish and build customer relationships through delivering exceptional service. * Assigns duties to employees and frequently examines their work for accuracy, neatness, timeliness and maintaining efficiency by training employees and adjusting errors. * Trains and develops employees with regard to current and new branch operations, company policies, procedures, and laws governing the consumer finance business. * Works with Recruiting and District Supervisors to address branch staffing needs. * Cultivates new relationships with local retail businesses. Partners with Account Managers to maintain strong relationships with current retail businesses, handle complaints and trains business partners in company policies and procedures. * Oversees the following duties including but not limited to: * Approves and closes loans, as necessary. * Works with past-due customers by developing a plan for resolution. * Delegates all collection activity on a daily basis and follows up to ensure completion. * Process insurance claims for customers. Maintains proper insurance claims records and reports. * Telephones and sends collection material to past-due customers, as needed. * Accepts and posts payments. * Processes and reviews loan documentation. * Answers telephone, as needed. * Completes month-end reporting. * Approves branch expenses. * Signs checks for branch expenses, loans and money remittances. * Approves all supply requisitions. * Verifies cash by balancing cash drawers and maintaining cash count record. * Other duties as assigned by leadership. Minimum Qualifications * High School Diploma or Equivalent * 2 years of management experience or completion of required Management Trainee program. * Valid Driver's License and access to a dependable automobile with liability insurance coverage. * Must pass drug screen, criminal and credit background checks. Preferred Qualifications * 1+ years of Consumer Finance experience. * College degree a plus. * Willingness to relocate for career advancement. Critical Competencies * Demonstrated passion for customer service. * Excellent written and verbal communication skills. * Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers. * Thrives in a pay for performance atmosphere. * Proven ability to multi-task. * High degree of integrity. * Confidence. * Sales mentality. * Adaptable to an ever changing environment. * Desire for career advancement. * Problem solving skills. * Empowers others. * Emotional Intelligence. * • Conflict Management skills. Working Conditions This position works in an office providing consumer loan products in person and over the phone. This position will occasionally require driving in his/her personal vehicle. The Branch Manager typically works more than 40+ hours each week; Monday through Friday with some Saturdays and overtime required. This position is considered exempt for purposes of federal wage-hour law, which means that it is not eligible for overtime pay. If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: ************************************************************************************************** Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
    $39k-51k yearly est. 37d ago
  • Small Business Banking Relationship Manager

    Old National Bank 4.4company rating

    Branch manager job in Knoxville, TN

    Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities alary Range The salary range for this position is $60,000 - $121,300 per year. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. Position level will be determined based on the skills, number of years in industry, qualifications and location of the candidate. We are currently seeking a Community Small Business Relationship Manager that will be responsible for all aspects of maintaining and growing a portfolio of small business clients. Primary business development focus will be on the low to mid-range of the small business client segment, through current clients, prospects, centers of influence and referrals from Community, Commercial and Wealth Management lines of business. Emphasis will be placed on handling referrals from our Banking Centers. The goal is to have full relationships with each client, including loans, deposits, payment services and digital engagement. Annual sales goals will be established for new loans, deposits, and fees. Loan portfolio responsibilities include handling the renewals and maturing loans in the assigned portfolio and managing to acceptable loan delinquency levels and credit quality standards. Key Accountabilities Achieve Sales Targets * Focus on current clients and prospects with annual sales up to $3MM and long-term credit needs up to $750k with basic treasury management and payment service needs. A primary source of referrals will be assigned Banking Centers and small business portfolio. * The goal is for each client to consider Old National Bank as their Primary Bank through a full client relationship including loans, deposits, payment services and digital engagement. * Works to achieve assigned sales goals through proactive activities and behaviors that lead to results. * Aligns client and bank objectives and orchestrates organizational resources and referral partners to build collaborative, client-focused relationships. * Uses a consultative selling approach to understand client needs and opportunities, including conducting pre-call planning, establishing rapport, interviewing for needs and opportunities, explaining features and benefits, overcoming objections, and closing the sale. * Leverages centers of influence to build a network and create a pipeline of business. * Annual sales goals will be established for new loans, deposit, and fees, while maintaining credit quality standards. Manage Team Portfolio * Loan portfolio loads will be based on the number of Banking Centers supported and the overall client and loan complexity mix of those Banking Centers and the loans assigned directly to the Relationship Manager. * Manages a portfolio of clients that are directly assigned to the Relationship Manager and clients of certain Banking Centers satisfactorily, ensuring that relationships are maintained in a professional manner and monitoring of the portfolio meets the bank's standards. * Responsible for managing loan renewals and maturing loans in a timely manner and maintaining acceptable loan delinquency and credit quality levels. * Ensure that correct loan documentation and compliance requirements are always maintained. * Ensure that all loans maintain the correct Asset Quality Rating and classified credits are recognized timely and referred promptly to our Special Asset Partners. Deliver Exceptional Client Service within Loan Standards * Ensures loan requests meet the requisite level as set forth under current loan standards by evaluating loan requests for proper purpose, structure, and pricing. * Facilitates loan origination process to meet bank and client expectations. * Seeks guidance and insight from other lenders and Executives to deliver the best possible loan terms for the bank and client. Key Competencies for Position Client Leadership * Excellence, Optimism, and Agility - Uses one's unique expertise/specialization to bring value to each client interaction and to deliver a compelling client experience; seeks information about the client/client's business to develop sound solutions to meet each client's needs; follows through on client commitments despite time pressures or obstacles; follows up to ensure the client is satisfied; actively prospects, cultivates and sustains productive client relationships. Execution Leadership * Integrity and Collaboration - Sets high personal standards of performance; proactively learns new skills and develops self for current performance and future opportunity; systematically monitors and reviews progress against performance; seeks and leverages opportunities to collaborate with others to achieve results. Culture Leadership * Inclusion - Adapts communication style and approach to accommodate individual needs and preferences. Uses influence strategies to gain commitment and to achieve the best outcome for all; leverages others (partners, executives) to influence, establish further credibility and establish positive intent with the client. Qualifications and Education Requirements * Education: Bachelor's Degree in business related field or equivalent work experience * 2+ years banking experience with 1+ years in related work experience in consumer lending, commercial lending, or commercial loan support preferred (formal loan underwriting and credit analysis training to be successfully completed within 12 months of start date) * Proven leadership experience, including prior management of relationship managers. * Strong communication, negotiation and sales skills. * Thorough knowledge of current loan standards, loan review administration and banking/OCC procedures. Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team!
    $60k-121.3k yearly Auto-Apply 60d+ ago
  • Floating Branch Manager

    Ktvaecu

    Branch manager job in Knoxville, TN

    Our Mission is to help Members grow financially. Our Vision is to be Members' First Choice for all Financial Services. We can achieve these goals through our commitment to providing excellent service to our membership and our communities. And it all starts with YOU! We are looking for a service-minded individual to join our team in order to continue to provide the high-quality service our members expect from us. Our full-time team members enjoy a wealth of benefits including employer-paid medical and dental insurance premiums, competitive pay, and a 401(k) plan with an employer match. The great service we provide to our Members is reflected in our team environment and the professional development opportunities our positions offer. People Helping People is what we do every day. Submit your application to us today and let us be the First Choice for your new career journey! About Us: Knoxville TVA Employees Credit Union is a not-for-profit, Member-owned, and locally operated financial institution serving the financial needs of its communities of Membership. We have 25 locations throughout East Tennessee and we serve more than 300,000 Members. The Credit Union helps Members grow financially by offering a variety of accounts including: checking, savings and investments. Also offered are competitive loan rates on new and used autos and recreational vehicles, mortgages, personal loans and credit cards. Benefits: Employer-paid health and dental insurance monthly premiums Accrual of PTO Leave Employer-matched 401k, 50% match up to 6% of employee contributions Employer-paid Group Life Insurance and Long-Term Disability benefits Potential bonus up to 11% of average salary over the past year based on Credit Union-wide goals Paid Holidays and Paid Training Potential pay increases through additional training opportunities Opportunity to earn incentive pay The ability to help serve your local community through our mindset of People Helping People! This position will float between all the Knoxville Area Market branches PRIMARY RESPONSIBILITIES: Assume responsibility for the effective and professional performance of member service functions. Guide and manage the branch, including scheduling adequate staff to ensure efficient branch operation, conducting performance reviews, coaching employees, and providing additional training, as needed. Maintain a highly motivated, well-trained staff, maintaining effective employee relations. Evaluate the job performance of the branch staff to ensure quality and quantity of work and service to the members. Perform branch functions, such as teller transactions, opening new accounts completing loan applications, processing and approving loans on a consistent and regular basis. Monitor branch activity, including transactions, volume, errors, loan volume, sales, and new accounts. Present and explain Credit Union services and products to members and assist in meeting their financial needs. Answer questions and solve problems for members by listening to problems, collecting data, securing answers, and reporting results to the inquiring party. Keep members informed of Credit Union services and policies, including types of available accounts, interest and dividend rates, payroll deduction options, and other related services. Maintain and project the Credit Union's professional reputation. Maintain privacy of member account information. Keep supervisor informed of area activities and of any significant problems or concerns. Complete required reports and records accurately and promptly. Attend meetings as required. Demonstrate dependability and a commitment to quality and flexibility to ensure branch needs and Credit Union goals are attained. Hold each employee accountable for contributing to the overall goals of the branch. Maintain good working relationships and coordination with area personnel and with Credit Union management. Provide assistance to other branch/department staff, as needed. Work at other branches when needed. Implement and monitor the budget for the branch. Ensure that staff receives on-going training on security and robbery procedures. Maintain involvement in local community events. Create and maintain a cross-selling environment within the branch. Establish and maintain goals, objectives, benchmarks, accountability standards and rewards. Research and solve staff and member questions and/or problems. Follow all Credit Union policies, procedures and regulations. Represent the Credit Union in a professional manner (including but not limited to appearance, behavior and performance). Maintain regular and predictable attendance. Work cooperatively with others. All other duties as assigned. QUALIFICATIONS Education/Experience - High school diploma or equivalent required. Valid driver's license required. Knowledge or experience in teller, new accounts, lending, and Credit Union operations and procedures required.
    $39k-59k yearly est. 16d ago
  • Branch Manager

    Security Finance 4.0company rating

    Branch manager job in Sevierville, TN

    Do you go above and beyond to motivate a team to achieve goals? Are you ready to share the joy of assisting customers as a hands-on leader of an enthusiastic team? You're the connection between the branch, the community, and the customers. You'll be the one who helps customers, over the phone and in-person, when they have a financial need. If this is you, Come Begin Your Story as a Branch Manager at our company! Security Finance has been a leader in the financial services industry since 1955, and proudly provides installment loans and income tax preparation to the communities where we operate. At Security Finance, it's about being good members of our community, helping neighbors in times of need and treating customers with the respect they deserve. You'll know you are successful when you: * Develop, lead, train, and manage branch employees. * Maintain office cash with accuracy and security. * Meet goals while providing outstanding customer service. * Ensure prompt and accurate completion of the loan process and income tax returns. * Maintain reporting and minimize delinquent debt through collection activities. * Maintain compliance with state and federal lending regulations and Company policies and procedures. Keep in mind that we provide: * An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. * Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your branch goals! * Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions and more. * Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story. * TOP-of-the-line training that includes hands-on training, online training, and new hire class orientation. We are committed to helping you build a solid foundation and do your job to the best of your abilities. You could be a great addition if you have: * Previous management experience. * Previous customer service experience. * Knowledge of state and federal lending regulations. * A valid state driver's license, with an acceptable driver's record. * Access to a reliable automobile for use on a daily basis. * Previous finance experience. Come Begin Your Story!
    $39k-53k yearly est. 42d ago
  • Part Time (30 Hours) Associate Banker, Rivergate Branch, Madison, TN

    Jpmorganchase 4.8company rating

    Branch manager job in Madisonville, TN

    At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. Job Responsibilities Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities, and Skills Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. Ability to quickly and accurately learn products, services, and procedures. Client service experience or comparable experience. High school diploma or GED equivalent. Preferred Qualifications, Capabilities, and Skills Strong desire and ability to influence, educate, and connect customers to technology solutions. Cash handling experience.
    $31k-37k yearly est. Auto-Apply 28d ago

Learn more about branch manager jobs

How much does a branch manager earn in Knoxville, TN?

The average branch manager in Knoxville, TN earns between $33,000 and $72,000 annually. This compares to the national average branch manager range of $39,000 to $80,000.

Average branch manager salary in Knoxville, TN

$48,000

What are the biggest employers of Branch Managers in Knoxville, TN?

The biggest employers of Branch Managers in Knoxville, TN are:
  1. Regional Finance
  2. Regions Bank
  3. United Rentals
  4. The Unlimited
  5. FESCO
  6. Snider Fleet Solutions
  7. UT Federal Credit Union
  8. IEG
  9. Ktvaecu
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