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Branch manager jobs in Massachusetts - 4,322 jobs

  • Regional Manager, Millwork & Finish Carpentry

    Liberty 4.1company rating

    Branch manager job in Boston, MA

    Founded in Boston, Massachusetts in 2007, Liberty offers expertise in a broad array of construction and equipment services nationwide including general requirements, equipment, supply, concrete, special projects, and site access solutions. Our experience, combined with our innovative approach and stellar customer service, ensures a seamless experience -with safety and reliability at the forefront. We've built strong relationships with key contractors and clients in every sector, including commercial, residential, healthcare, and higher education. Overview: The Regional Manager is responsible for leading, mentoring and collaborating with Project Managers to oversee and supervise the overall performance of select demolition, LGMF and drywall, taping and painting, specialties, millwork, casework, and finish carpentry scopes of work. The Regional Manager serves as a valuable resource for the operations staff in areas of project team performance, client relations, contract negotiations and compliance, trade partner management, schedule and budget management, compliance with company safety and quality standard operating procedures, and work acquisition strategies. This individual must be an exceptionally strong leader, communicator and advocate for team collaboration and innovation, and must have the ability to lead, manage, cultivate and mentor team members to promote their professional growth. This individual must also be an experienced construction management professional and leader, since the employee may be assigned as the senior constructional professional on multiple building construction projects. Duties & Responsibilities: Overall Focus: Work with Operations leadership team to set the business direction and strategy for interior finishes scopes of work including select demolition, LGMF and drywall, taping and painting, specialties, millwork, casework, and finish carpentry. Oversee execution of the goals as outlined in the group's business plan; develop portions of business plan for roll up into consolidated division business plan Develop divisional expertise, serve as sector expert; share market knowledge with leadership and division Ensure corporate vision and strategies are communicated to Project Managers by their teams Work Acquisition and Client Management: Lead work acquisition team in pursuits Identify and cultivate new client relationships; develop relationships with, and have the pulse of, existing clients Direct the strategy and content of group proposals and/or presentations Recommend operational improvements to the General Manager. Ensure client satisfaction through formal informal (client interaction, community events, etc.) channels Assist in strategic subcontractor, vendor management Actively participate in industry events and associations Sector P&L Management: Review and analyze weekly financial reports on projects; provide guidance and direction to Project Managers Review and sign-off on all monthly billing submitted to client, to ensure accuracy and proper organization. Ensure appropriate financial projections for each project and implement strategies to achieve goals NOI forecasting and maintenance projections Revenue and income commitments G&A planning and management Risk management Cash flow Contracts to prescribed limits Coordination of legal matters Development of People: • Seek out and recruit key staff • Evaluate team performance and provide direction • Build future leaders through mentoring • Support training and curriculum development and planning • Create sector organizational structure and staffing o Career pathing o Development o Retention Preconstruction : • Oversee preconstruction efforts on all Aviation projects • Develop and submit billable rate sheets for any new projects • Develop and submit estimates and budgets for any new projects or scopes of work Construction Operations: • Ensure projects are set up for success, consistent with the forecast, P&L, and individual project budgets as outlined in the group's business plan. • Ensure all construction activities are consistent with Liberty's Standard Operating Procedures • Conduct weekly meetings with Project Managers and entire team to review project performance in its entirety • Review schedule updates and participate in monthly meetings with General Manager. • Review monthly KPIs, evaluate trends and drive improvement • Ensure performance corrections are implemented to achieve client satisfaction • Ensure that Employee labor classes, wages, benefits, and billable rates are consistent with company guidelines. • Ensure that all employee labor classes, benefits, and billable rates are accurate and that any changes are communicated to the accounting team. Qualifications: Bachelor's Degree 10+ years of Commercial business development and operations experience in the construction industry ideally within finish carpentry and interiors. Demonstrated leadership skills, highly positive outlook, flexible, team building experience. Must possess Liberty's Core Values: Passion, Integrity, Hard Work and Professionalism Energetic, enthusiastic self-starter with excellent verbal and written communication skills and an eye for detail. Outstanding team player with excellent interpersonal skills. Ability to work in a fast-paced environment. Working Conditions: While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking. Disclaimer: The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.
    $79k-113k yearly est. 1d ago
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  • Branch Manager

    Beacon Roofing Supply, Inc. 4.4company rating

    Branch manager job in Boston, MA

    As a Branch Manager at QXO, you'll lead a high-performing team, drive growth, and oversee daily operations-all while fostering a culture of safety and service. What you'll do: Oversee and manage all aspects of a profit center, including operations and administration Recruit, train, and lead the sales team, and work cross functionally with other departments Make strategic decisions based on trend analysis to identify profitable business opportunities Collaborate closely with the Branch Credit Manager to establish an appropriate account base and ensure financial stability Maintain strong vendor relationships, leveraging manufacturer information to market products and services Foster a positive work environment and develop future leaders Champion a safety-oriented culture within the organization, ensuring that all employees comprehend and strictly follow safety protocol and procedures What you'll bring: Bachelor's degree (B.A.); or one to two years' related experience and/or training Prior leadership in industry Spanish bilingual proficiency a plus Must have a valid driver's license Refined leadership skills, including managerial and supervisory experience, and drive to motivate and inspire others Ability to build and maintain relationships with customers, vendors, and team Organizational and time management skills, including the ability to prioritize tasks and delegate effectively What you'll earn: 401(k) with employer match Bonus eligibility Medical, dental, and vision insurance PTO, company holidays, and parental leave Annual safety shoe allowance Paid training and certifications Legal assistance and identity protection Pet insurance Employee assistance program (EAP) QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation. Salary Range: USD $91,310.00 - USD $146,050.00 /Yr. #J-18808-Ljbffr
    $91.3k-146.1k yearly 5d ago
  • Citizens Branch Manager

    Citizens Bank 3.7company rating

    Branch manager job in Somerville, MA

    At Citizens, we're focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting relationships, we drive customer loyalty while advancing our strategic goals to acquire, retain, and grow the business. As a Branch Manager (BM), you will lead your team in exceeding customer expectations, nurturing relationships that drive long-term success. In this role, you'll spearhead branch performance, sales growth, and an outstanding colleague and customer experience. By leveraging inspirational leadership, collaborative partnerships, and sound operational practices, you will create and sustain a strong customer-centric culture. As both a leader and coach, you'll help your team achieve individual and collective performance and sales goals through innovative solutions that address customer needs and deliver product and service value. A successful BM thrives in a digital-first environment, showcasing the seamless accessibility of mobile and online banking platforms to customers. You'll play a pivotal role in building a diverse talent pipeline, developing your colleagues to meet evolving business needs, and prioritizing their performance and growth. With a focus on continuous learning, you'll implement coaching plans that inspire your team to achieve personal and branch-wide goals. To succeed, you must effectively communicate business priorities in a way that energizes and empowers your colleagues to execute with confidence. As the branches execution and outcomes owner, you'll combine financial acumen with strategic insights to guide decision-making and deliver results. Leading by example, you will direct all colleague and sales activities to ensure key targets are not only met but exceeded. As a visible and engaged brand ambassador, you will connect with the local community to cultivate new customer relationships and deepen existing ones. Responsibilities Note: The original description emphasizes leadership, branch performance, customer experience, and community engagement. Responsibilities reflect guiding and coaching teams, driving branch sales, and maintaining a customer-centric culture. Qualifications, Education, Certifications and/or Other Professional Credentials Required Qualifications High School diploma or equivalent required Leadership experience, with proven ability to coach and develop to drive sales excellence, ensure the delivery of world-class customer service, and operational integrity in a high-volume branch environment 4 years sales management experience in Retail or Branch Banking environment Successful record of managing objectives in meeting sales goals, deadlines and branch goals in a profit and loss environment Drive an exceptional customer experience validated through customer satisfaction surveys Maintain strong partnerships with community & civic organizations Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a unique identifier from the NMLS Preferred Qualifications Associate's or Bachelor's degree preferred Retail banking Talent sourcing & assessment Hours and Work Schedule Hours per Week: 40 Work Schedule: Varies with branch needs and may include weekends and evenings Pay Transparency The salary range for this position is $95,182.50 - $117,645.00 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, please review the benefits information at Citizens. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. #J-18808-Ljbffr
    $95.2k-117.6k yearly 4d ago
  • Regional Manager, Signature, Aviation

    Libertycsllc

    Branch manager job in Boston, MA

    About Liberty: Founded in Boston, Massachusetts in 2007, Liberty offers expertise in a broad array of construction and equipment services nationwide including general requirements, equipment, supply, concrete, special projects, and site access solutions. Our experience, combined with our innovative approach and stellar customer service, ensures a seamless experience -with safety and reliability at the forefront. We've built strong relationships with key contractors and clients in every sector, including commercial, residential, healthcare, and higher education. For more information, visit our website ****************************** Overview: The Regional Manager is responsible for leading, mentoring and collaborating with Project Managers to oversee and supervise the overall performance of his/her projects. The Division Manager serves as a valuable resource for the operations staff in areas of project team performance, client relations, contract negotiations and compliance, trade partner management, schedule and budget management, compliance with company safety and quality standard operating procedures, and work acquisition strategies. This individual must be an exceptionally strong leader, communicator and advocate for team collaboration and innovation, and must have the ability to lead, manage, cultivate and mentor team members to promote their professional growth. This individual must also be an experienced construction management professional and leader, since the employee may be assigned as the senior constructional professional on multiple building construction projects. Responsibilities Overall Focus: Work with Operations leadership team to set the business direction and strategy for the General Conditions Division in the Northeast Region Oversee execution of the region's goals as outlined in the group's business plan; develop portions of business plan for roll up into consolidated division business plan Develop divisional expertise, serve as regional market expert; share market knowledge with leadership and division Ensure corporate vision and strategies are communicated to Project Managers by their teams Work Acquisition and Client Management: Lead work acquisition team in pursuits Identify and cultivate new client relationships; develop relationship with, and have the pulse of, existing clients Direct the strategy and content of group proposals and/or presentations Recommend operational improvements to the COO Ensure client satisfaction through formal informal (client interaction, community events, etc.) channels Assist in strategic subcontractor, vendor management Actively participate in industry events and associations Sector P&L Management: Review and analyze weekly financial reports on projects; provide guidance and direction to Project Executives Review and Sign-off on all monthly billing submitted to client, to ensure accuracy and proper organization Ensure appropriate financial projections for each project and implement strategies to achieve goals NOI forecasting and maintenance projections Revenue and income commitments General Conditions G&A planning and management Risk management Cash flow Contracts to prescribed limits Coordination of legal matters Development of People: Seek out and recruit key staff Evaluate team performance and provide direction Build future leaders through mentoring Support training and curriculum development and planning Create sector organizational structure and staffing Career pathing Development Retention Preconstruction: Oversee preconstruction efforts on all General Conditions projects in the SE Region Develop and submit billable rate sheets for any new projects Develop and submit Labor Budgets for any new projects Construction Operations: Ensure division's projects are set up for success, consistent with the forecast, P&L, and individual project budgets as outlined in the group's business plan Ensure all construction activities are consistent with Liberty's Standard Operating Procedures Conduct weekly meetings with Project Managers and entire team to review division's performance in its entirety Review schedule updates and participate in monthly meetings with COO Review monthly KPIs, evaluate trends and drive improvement Ensure performance corrections are implemented to achieve client satisfaction Ensure that Employee labor classes, wages, benefits, and billable rates are consistent with company guidelines Ensure that all employee labor classes, benefits, and billable rates are accurate and that any changes are communicated to the accounting team Oversee the operations and profitability of the Southeast General Conditions Warehouse, for both materials and rentals Qualifications Bachelor's Degree 5-10 years of Commercial business development and operations experience in the construction industry ideally within assigned region A deep understanding of the business of the clients within the Southeast Region Demonstrated leadership skills, highly positive outlook, flexible, team building experience Must possess Liberty's Core Values: Passion, Integrity, Hard Work and Professionalism Energetic, enthusiastic self-starter with excellent verbal and written communication skills and an eye for detail Outstanding team player with excellent interpersonal skills Ability to work in a fast paced environment Working Conditions While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking. EEO Statement Liberty provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Liberty will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Liberty. #J-18808-Ljbffr
    $99k-171k yearly est. 2d ago
  • Branch Manager

    Rexel France

    Branch manager job in Boston, MA

    The Branch Manager is responsible for developing/coaching their team and providing the profitable and safe functioning of the branch. The Branch Manager reviews all aspects of branch operations, interprets corporate goals, prepares and executes annual budgets, and plans and implements sales and operational initiatives to achieve profitable business growth. Responsibilities include but are not limited to safety, personnel, facility, inventory, equipment, and the overall business results. What You'll Do Drive profitability by utilizing company digital tools to maximize all aspects of branch performance. Lead external digital strategy through customer digital adoption Provide leadership, motivation, direction, and training to branch personnel. Recognize personnel problems and take corrective actions as needed Ensure branch personnel have the tools necessary to achieve highest levels of sales potential Effectively manage branch Profit and Loss (P&L) to meet or exceed total sales, GE sales, net income, asset management targets, and expense budgets Implement branch security and safety standards by conducting facility and asset inspections and taking corrective actions to support controls Remain knowledgeable and current about markets served, customers, vendors, and competitors Maintain and develop positive relationships with existing and prospective customers and vendors, demonstrate excellent customer service and set an example for other staff Conduct/oversee inventory control procedures and ensure appropriate inventory levels are maintained Collaborate with key partners, managers, sales, and marketing to support branch mission, strategies, and growth goals May fill in for branch and warehouse roles and make deliveries as needed Perform other duties as assigned Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. Qualifications 5+ years of sales, operations, electrical distribution, or similar B2B industry experience 2+ years of leadership experience Valid Driver's License High School or GED - Required 4 Year / Bachelor's Degree - Preferred Knowledge and experience in inventory control and warehouse operations Ability to manage P&Ls preferred Ability to develop and implement sales strategies Sales and service oriented, self-motivated, dependable, possess excellent leadership and customer service skills Excellent written, verbal, interpersonal, and presentation skills are required Strong negotiation and interpersonal skills Experience with Microsoft Office and ERP system such as Solar Eclipse Ability to develop and coach a team Additional Information Physical Demands: Sit: Must be able to remain in a stationary position - Frequently - 21% to 50% Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50% Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51% Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20% Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20% Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51% Weight and Force Demands: Up to 10 pounds - Constantly - at least 51% Up to 25 pounds - Frequently - 21% to 50% Up to 50 pounds - Occasionally - up to 20% Working Environment: Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20% Exposed to electrical hazards; risk of electrical shock - Occasionally - 20% Handles or works with potentially dangerous equipment - Occasionally - 20% Travels to offsite locations - Occasionally - 20% For the state of Massachusetts only, the pay range is $60K - $85K, depending upon qualifications, experience and other considerations permitted by law. “Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.” Our Benefits Include: Medical, Dental, and Vision Insurance Life Insurance Short-Term and Long-Term Disability Insurance 401K with Employer Match Paid vacation and sick time Paid company holidays plus flexible personal days per year Tuition Reimbursement Health & Wellness Programs Flexible Spending Accounts HSA Accounts Commuter Transit Benefits Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. Employee Discount Programs Professional Training & Development Programs Career Advancement Opportunities - We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law. Company Description We are looking for a Branch Manager to join our Rexel, USA team in Boston, MA! Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. #J-18808-Ljbffr
    $60k-85k yearly 5d ago
  • Branch Manager - South Boston Area

    Jpmorgan Chase & Co 4.8company rating

    Branch manager job in Boston, MA

    At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first. You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success. You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting‑edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients. Job responsibilities Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence. Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments. Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust. Build and cultivate a high‑performing team through coaching, feedback, and celebrating successes to boost morale and motivation. Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry. Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community. Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures. Required qualifications, capabilities, and skills You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture. You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles. You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success. You thrive in a fast‑paced, changing environment, using your strong decision‑making skills to navigate challenges and lead the team confidently. You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies. You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and exciting for everyone involved. You have 2+ years of management, Retail Banking, or equivalent Chase leadership experience. You have a high school degree, GED, or foreign equivalent. You have the ability to work branch hours including weekends and evenings. Preferred qualifications, capabilities, and skills You have a college degree or military equivalent. Training and Travel Requirement You'll successfully complete our Branch Manager Training Program before being considered for placement as a Branch Manager. You'll need to be able to travel as required for in‑person training and meetings; some travel may be out‑of‑state. Dodd Frank and Safe Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorganChase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorganChase. Your continued employment in this position with JPMorganChase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on‑line application process may be transferred, on your behalf, to NMLS by JPMorganChase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit the FAQ for more information about requesting an accommodation. About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most‑used digital solutions - all while ranking first in customer satisfaction. Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households. #J-18808-Ljbffr
    $59k-86k yearly est. 3d ago
  • FX Branch Manager - Customer-First Leader (Boston)

    Currency Exchange International, Corp 4.6company rating

    Branch manager job in Boston, MA

    A leading foreign exchange services provider is currently seeking a Full-Time Branch Manager for the Copley Place branch in Boston, Massachusetts. The role involves ensuring excellent customer service, managing staff training, and adhering to compliance regulations. Candidates should have experience in customer service, management, and cash-handling, alongside a high school diploma or equivalent. This position offers a unique opportunity to lead in a dynamic financial environment. #J-18808-Ljbffr
    $51k-67k yearly est. 1d ago
  • General Manager

    Major Food Brand 3.4company rating

    Branch manager job in Burlington, MA

    Parm Fund MA, 75 Middlesex Turnpike, Space 1540, Burlington, MA 01803, USA MFG is hiring a passionate, driven hospitality leader to maintain the highest standards of hospitality. We are hiring a General Manager to join our team at Parm. Responsibilities Schedule and appoint tasks and responsibilities to staff as directed by leadership team Ensure policies are upheld Offer and inspire exemplary guest service Other responsibilities to ensure ease of operations Requirements Bachelor's degree in Hospitality Management, Business, or related field preferred Culinary certificate or comparable experience working in culinary roles preferred Previous experience performing new restaurant opening responsibilities such as training and motivating new employees into a high-performing team and implementing new systems, policies, and procedures strongly preferred Proven team player willing to roll up your sleeves - a good leader should be willing and able to do whatever he or she asks of their team Must exemplify the highest standards in honesty, integrity, humility and leadership Benefits We offer competitive salary, medical/dental/vision insurance, Team Member Referral program, a generous dining program, and progressive paid time off. We offer many opportunities for growth and development for those who show long-term commitment to their role and MFG. Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr
    $67k-135k yearly est. 3d ago
  • Landscape Construction Operations Manager

    Outerland

    Branch manager job in Mashpee, MA

    Outerland is a team of dedicated outdoor professionals committed to delivering a high standard of service, through our focus on the client experience. We prioritize what is routinely considered secondary to the service provided by focusing on people first - our clients and our employees. We nurture the growth and aspirations of our team, knowing that happy, fulfilled people result in great service. By assembling good people who come together as a team, we consistently deliver an unrivaled experience for our clients. Role Description We are in search of an Operations Manager to oversee and grow our construction team. The operations manager will spend the majority of their time on job sites, actively working with crews to execute projects while training and developing the team around them. The performance of an operations manager will be judged upon the following deliverables Project Execution Work hands-on with the field staff to execute the project scopes of work, including, but not limited to: Site prep and grading Hardscape and masonry Softscape installations Irrigation, lighting, and drainage Ensure both the quality and timeliness of work performed Develop the skills of the team through on-the-job training Demonstrate best practices for organization, care of equipment, work ethic, and client communication Provide foremen with clear, executable plans for their jobs Perform layout of job sites and properly set elevations and grades Manage handoff between hardscape and softscape crews Monitor crews for proper execution based on Outerland's SOPs through regular daily and weekly check-ins until project completion Personnel Management Hire, manage, and maintain a staff of high-performing team players who uphold the company values and contribute to the high performance of the construction team. Included within this responsibility is: Hire staff to fulfill the needs of the construction team, while monitoring the crew's average wage to make sure it stays within budget With the support of the PM, ensure all HR paperwork is completed in a timely manner in conjunction with the Director of HR. Paperwork includes Manage staff's compliance with Outerland Policies, including but not limited to, attendance, safety, and care of equipment Equipment and Fleet Management Oversee the utilization of equipment to ensure it is properly used and maintained, and that equipment expense is carefully controlled within budget. Manage the care of shared construction equipment Verify that all equipment is being properly maintained through regular inspection Ensure all foremen are completing DOT circle checks daily Train all employees in the proper use and maintenance of equipment prior to use. Snow Management Fulfill a management role in snow removal. This includes working at all hours and days of the week as needed. Available Benefits: 401(k) matching Medical/Vision/Dental Insurance Paid time off (PTO) Certification Reimbursement Uniform Reimbursement Career Advancement Qualifications: 10+ years of experience in residential landscaping installation, including hardscape, masonry, irrigation, and softscape Hoisting License and DOT Card Previous experience with Landscape or Construction Management. Extreme attention to detail and fantastic organizational skills Extensive managerial experience and a passion for developing, training, and mentoring teams. Outstanding communication and interpersonal skills. General computer skills In-depth knowledge of landscape construction procedures, materials, and project management principles. Ability to work effectively with individuals of diverse backgrounds, knowledge, and skill levels. Job Type: Full-time
    $75k-119k yearly est. 3d ago
  • General Manager- Pink Taco

    Pink Taco 3.8company rating

    Branch manager job in Boston, MA

    PTU Boston, MA 4005 374 Congress Avenue Boston, MA 02210, USA The Restaurant General Manager is responsible for overseeing and directing the seamless running of the restaurant and supervising all team members. The General Manager must provide highly efficient and effective service while ensuring that all financial and statutory requirements are met, as well as ensuring the delivery of outstanding service to our guests. Pink Taco is a FUN, FAIR, HONEST, HARDWORKING, UNPRETENTIOUS AND UNCOMPLICATED company with a passion for hospitality, service, and events. DUTIES & RESPONSIBILITIES Coach, develop, and lead by example Ensure staff is properly equipped with the tools to complete their tasks Touch tables ensuring guest satisfaction Recognize and cultivate regular guests and repeat business Create an environment of trust and mutual respect Maintain highest standards of food and beverage quality, guest service, cost control, and consistency of service Manage staffing levels and controllable costs ensuring they are in line with budget Ensures that private events, catering, and banquets are successfully executed Adhere to company's cash handling procedures Ensure that all equipment is kept clean and in excellent working condition Complete nightly logs and manager reports Responsible for complete life cycle of all team members to include hiring, training, coaching/counseling, skill development and terminations Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude Possess complete understanding of the employee handbook and adhere to the regulations contained within it Comply with all safety and health department procedures and all state and federal liquor laws Maintain company safety and sanitation standards Ensure complete and proper check out procedures Assists and/or completes additional tasks as assigned QUALIFICATIONS & SKILLS High School Diploma or equivalent required Bachelor's Degree preferred Proof of eligibility to work in the United States Valid Driver's License 21+ years of age Possession of or the ability to possess all state required work cards Minimum of three-five years related experience Proficient in Windows MS Office, Open Table, Outlook Knowledge of profitability analysis and budgeting, cost of sales, payroll management, purchasing, receiving, inventories and cost controls Knowledge of state and local laws as it applies to liquor, labor, and health code regulations Experience with POS systems and back office reporting systems Familiarity with beer and spirits Proper lifting techniques Guest relations Sanitation and safety Safe alcohol service Full-service restaurant operations Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public WORKING CONDITIONS Small to medium office or shared work space Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume Fast paced, high volume, full service restaurant. Very “hands on style of management” Work varied shifts to include days, nights, weekends and holidays PHYSICAL REQUIREMENTS Ability to walk long periods of time Ability to stand for long periods of time Ability to use hands to handle, control, or feel objects, tools, or controls. Ability to repeat the same movements for long periods of time Ability to understand the speech of another person Ability to speak clearly so listeners can understand Ability to push and lift to 50 lbs. Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl DISCLAIMER This is a summary of duties, which you as a General Manager are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide to expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr
    $63k-110k yearly est. 5d ago
  • General Manager

    Extended Salon

    Branch manager job in Newton, MA

    Job Details Salary: $75,000-$85,000 base salary + quarterly performance bonuses (total annual potential: $95,000-$130,000+) Employment Type: Full-Time About Extended Salon: Extended Salon is a brand-new, premier salon opening in late spring 2025 in Newton, MA. Designed to provide a spa‑like, serene atmosphere, our 6,100‑square‑foot facility includes 47 spacious styling stations, a private consultation room, and thoughtfully curated amenities. Every detail has been crafted to create a calming environment where clients feel pampered, and professionals feel empowered to excel in delivering exceptional blowouts and hair extensions. As the General Manager of Extended Salon, you will play a pivotal role in shaping our vision of creating a cutting‑edge salon experience. Our goal is to redefine salon culture with a commitment to excellence, innovation, and exceptional service. Join us as we build a modern salon experience and create opportunities for professional growth in a supportive team culture. What We Offer Competitive Compensation: Base salary with significant performance‑driven bonuses. Health & Wellness Benefits: Comprehensive health insurance and a paid mental health day annually in addition to PTO. Retirement Savings: 401(k) with 3.5% employer match. Time Off: 40 hours of PTO, paid mental health day, and maternity leave. Employee Perks: Private employee breakroom, employee only bathrooms, and designated staff lockers. Complimentary daily beverage service to keep you refreshed and energized. Professional uniforms provided (stylish jogger‑inspired scrubs). Employee discounts on salon services and retail products. Career Growth: At Extended Salon, we offer a career path to support your professional development. Whether you're just starting out or looking to advance, we provide in‑house certification training to guide stylists from fresh out of cosmetology school to owning and operating their own salon. We want you to succeed, not remain at your current level-work with a company that supports your growth while you succeed in your role as General Manager. Role Overview The General Manager will lead all salon operations, ensuring the business achieves its goals while delivering exceptional client and employee experiences. This is a key salon leadership role responsible for creating a team‑focused environment redefining salon leadership and client satisfaction that aligns with Extended Salon's vision of excellence in blowouts and hair extensions. Key Responsibilities Leadership: As the General Manager, recruit, coach, and inspire a team of stylists, front desk staff, and support roles to achieve salon objectives and exceed client expectations. Operational Excellence: Ensure operational efficiency and maintain a reputation as a trusted salon operations expert through scheduling, payroll, inventory, and compliance oversight. Performance Tracking: Monitor and exceed KPIs, including retail sales, rebooking rates, client retention, and membership growth. Client Relations: Maintain a calm, professional environment, ensuring every client experience is seamless and memorable. Hiring and Training: Lead the recruitment and onboarding of staff, providing ongoing training and development opportunities to foster growth within the team. Strategic Collaboration: Partner with salon ownership to implement strategies and campaigns that drive business growth and maintain Extended Salon's reputation for excellence. Qualifications Valid cosmetology license. Proven experience in salon management or a comparable leadership role in the beauty industry. Strong organizational, financial, and leadership skills to excel in the General Manager role. Technologically Proficient: Comfortable using salon management software, CRM systems, and accounting and payroll platforms to manage business operations efficiently. HR Expertise: Demonstrated experience in managing employees, including recruiting, onboarding, performance management, and handling sensitive matters such as hiring and terminations with professionalism. Operational Oversight: Ability to ensure cleanliness and maintenance of all salon spaces, including styling stations, employee breakroom, and client bathrooms, to uphold salon standards and create a welcoming environment. Passion for delivering excellence in both client service and team development as a salon leadership professional. Legal and HR Disclaimer Extended Salon is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. All employment decisions at Extended Salon are based on business needs, job requirements, and individual qualifications. We encourage individuals from all backgrounds to apply and will provide reasonable accommodations for applicants with disabilities during the hiring process. This job description is intended to provide a general overview of the General Manager and is not an exhaustive list of responsibilities. Duties, responsibilities, and activities may change at any time with or without notice based on business needs. #J-18808-Ljbffr
    $95k-130k yearly 2d ago
  • General Manager

    JLR Associates

    Branch manager job in Marlborough, MA

    A privately owned, full-service athletic club in the New England region is seeking a highly experienced and emotionally intelligent General Manager to lead a full repositioning of the operation. The club features aquatics, strength and cardio equipment, group exercise, junior programming, and social spaces. The GM will partner closely with ownership to build a high-performance culture, develop strong department heads, and ensure all programs, operations, and service standards align with long-term strategic goals. PRIMARY PERFORMANCE OBJECTIVES 1. Membership Growth Achieve 10-15% net membership growth within six months with retention consistently above 75%. Implement targeted campaigns across key departments; strengthen onboarding; develop local school, company, and community partnerships. Track KPIs weekly: active memberships, retention, referral volume, campaign performance. 2. Staff Infrastructure - Operational Development Complete a full staffing assessment and fill all critical roles within 120 days. Develop job descriptions, reporting lines, onboarding protocols, and a performance‑review system. Establish a weekly leadership cadence and drive a culture where staff satisfaction reaches 90% by month six. Reduce scheduling conflicts, operational gaps, and customer service issues through clearly defined expectations. 3. Fitness Program Revenue - Group Exercise Expansion Deliver 20% growth in fitness program revenue (PT, group ex, specialty programs) within six months while staying within budget. Introduce 6-10 new weekly classes based on member demand; optimize pricing; launch PT conversion pathways and monthly promotions. Monitor revenue, session volume, class attendance, and budget‑to‑actual variance. 4. Squash Program Development (Four Courts) Design and launch a full squash program within 90 days, reaching 50+ weekly recurring participants by month six. Develop adult/junior pathways, clinics, leagues, and tournaments. Recruit qualified squash professionals and establish consistent programming blocks. Track participation, court utilization, and revenue. 5. Childcare Feasibility + Summer Camps Readiness Complete a 90‑day childcare feasibility and financial analysis with clear recommendations to ownership. Build out 2026 multi‑sport summer camp programming and staffing; ensure registration is fully ready by April. Deliver pricing, marketing materials, compliance requirements, schedules, and pre‑registration campaigns. CORE RESPONSIBILITIES Leadership - Culture Build, mentor, and hold accountable a high‑performing team across aquatics, fitness, group exercise, racquet sports, front desk, housekeeping, and maintenance. Model emotional intelligence, stability under pressure, and a solutions‑oriented leadership style. Foster a warm, member‑centric environment aligned with the club's community‑driven culture. Operations & Member Experience Ensure all programming, facilities, service standards, and safety/compliance protocols operate at a high level daily. Strengthen communication between departments and eliminate operational silos. Implement consistent onboarding and service pathways for members and guests. Financial Performance Directly manage revenue, expenses, payroll, forecasting, pricing, and margin improvement strategies. Present weekly operational dashboards and monthly financial updates to ownership. Programming & Community Engagement Expand fitness, squash, aquatics, racquet sports, and junior programming based on member insights and local market demand. Build community partnerships, events, and social activities that drive retention and revenue. Ownership Partnership Work closely with the owners to set priorities, align on strategy, and provide transparent updates. Operate with high discretion-this is a confidential search requiring professionalism and judgment. IDEAL CANDIDATE PROFILE Proven success as a GM or senior operator in a high‑end, multi‑sport or multi‑purpose club. Demonstrated ability to stabilize and grow revenue, build strong teams, and elevate member experience. Strong financial acumen with experience managing full P&Ls. High emotional intelligence; calm, trustworthy, member‑focused leadership presence. Experience improving underperforming operations; confident working with ownership unfamiliar with the industry. Strong communication and change‑management skills. #J-18808-Ljbffr
    $59k-113k yearly est. 5d ago
  • General Manager

    Cava-Marketstreet Lynnfield

    Branch manager job in Lynnfield, MA

    Company Profile: At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others. Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious. Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt. Passion for Positivity: We greet each day with warmth and possibility. Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. General Manager Managers will oversee all restaurant operations and team members. Managers provide leadership and motivation to ensure that all team members are guest-focused and team-focused. Managers set high standards and establish a positive work atmosphere for their team to create successful day-to-day operations. What You'll Bring to the Table Develop yourself and others - focus on self-improvement while supporting the success of others. Lead your four-wall operation like you own it - from people development, to inventory, labor, staffing, and accountability. Put the customer first - including your internal customers, your team. You will be responsible for regular people planning, coaching, training, accountability, and when necessary, corrective action. Consistently create CAVA fanatics - find ways to say “yes” to every guest, inspiring your teams to do the same. Achieve results - take ownership of every shift and take pride in your job. Foster collaboration - work with others to find success as a group. Adapt to change - solve problems through an open-minded and all-inclusive approach. Assist with any additional duties assigned. What We Bring to the Table (Benefits) Competitive pay$ Early Wage Access* Health, Dental, Vision, Telemedicine, Pet Insurance plus more!* 401k enrollment with CAVA contribution* Paid sick leave, parental leave, and community service leave* FREE CAVA Meal for every shift worked (YEP, that's right, FREE CAVA!) The opportunity to be on the ground floor of a rapidly growing brand * indicates eligible qualifying positions. Physical Requirements Must be able to bend and reach overhead often. Must possess dexterity to handle tongs, pots, pans, and other equipment. Must be comfortable working in temperatures ranging from hot to cold. Must be comfortable working near open flames. May be required to work in tight spaces. Must maintain near constant communication with multiple people. Close vision, distance vision, and peripheral vision are required. Must be able to sit, squat and kneel occasionally. Must be able to work in a constant state of alertness and safe manner. May be required to occasionally work in outdoor weather conditions. May stand for long periods of time and lift up to 50 pounds. As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. CAVA - joining “A culture, not a concept”. #J-18808-Ljbffr
    $58k-112k yearly est. 2d ago
  • General Manager

    Restore Hyper Wellness-RHWS022

    Branch manager job in Lynnfield, MA

    Benefits 401(k) Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Paid time off Vision insurance Wellness resources Benefits/Perks A competitive salary plus bonuses Flexible Schedules Casual Dress-code Fun, wellness-focused work environment Company Overview Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America. Job Summary Restore is seeking a General Manager with strong leadership skills and a knack for business development and sales. If you thrive in an entrepreneurial environment and have a background in the health and wellness or retail landscape, we want to meet you. As a General Manager, you'll play an integral role in cultivating and maintaining the Restore culture. You'll have the opportunity to build your own team, train and coach them to be successful wellness professionals, and become part of the health and wellness community. This is your chance to join Restore on a mission to help people feel better so they can do more of what they love. Responsibilities People Management Lead performance management activities with each staff member, including setting goals, ongoing coaching, career development, and performance reviews. Assist in selecting and developing high-performance employees for additional responsibilities and internal profitability. Partner with the corporate HR department to identify and interview potential high-performance employees during the recruiting process. Oversee onsite onboarding and the training of new employees, including but not limited to the verification of I-9s, completion of new hire checklists and paperwork, and all mandatory compliance and specialized Restore training. Ensure 100% completion of all required ongoing training (monthly and annually) per Restore compliance standards. Lead and influence managerial staff through motivation, leveraging individual strengths to ensure maximum productivity, and aligning the team on goals and expectations. Enforce store policies, procedures, and productivity standards. Monitor and formally document staff performance/behavior with the support of the HR Department. Oversee employee schedules to maximize usage and efficiency while ensuring adequate coverage during peak hours and special events. Audit and verify payroll information for each pay cycle and ensure staff commissions, bonuses and tips are accounted for. Conduct regular staff meetings to communicate promotions, goals, trends, and other relevant information. Operations Management Maintain a safe, clean and secure environment for all guests and staff. Continuously improve operational execution through attention to detail and adherence to operating and safety standards. Communicate any equipment maintenance or construction needs to lead and help oversee repairs. Accept guidance and collaborate with your supervisor to ensure optimal store performance and staff development. Ensure an exceptional store experience that engages and retains customers. Be flexible with your schedule - you'll work hours based on business needs and store operating hours. This will include some weekends and holidays. Make timely and effective decisions regarding customer service issues. Daily reporting of appointments, revenue, and inbound/outbound calls. Report all safety and medical incidents through formal in-store communication and to the corporate team. Sales & Marketing Drive store sales through membership, packages, and retail opportunities while adhering to sales success metrics. Maintain a strong local presence through partnerships with community and business organizations. Participate in local events and wellness initiatives and establish partnerships with fitness and wellness enthusiasts to generate interest in Restore's services. Lead store team in service and product knowledge and motivate them to meet and exceed sales goals. Manage the proven sales process and work to exceed all sales while maintaining budgetary targets. Manage local grassroots marketing and prospecting initiatives. Solicit, coordinate and participate in community events. Set daily, weekly and monthly goals across all services to ensure clear expectations for staff and the success of overall store performance. Maintain and track active marketing efforts through events, B2B, word-of-mouth, and social media platforms. Manage or delegate social media channels for the store to create compelling posts and communicate with guests and leads. Ensure all lead generation platforms are managed effectively and all marketing campaigns are followed. Create and maintain a highly engaged group of ambassadors and influencers that promote the store and brand. Company Culture Represent the brand by embodying Restore's core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness lifestyle. Lead and organize staff outings, professional development, and member workshops that build on and enhance Restore's mission, vision, and values. Qualifications You've obtained an undergraduate degree or higher. You love the sales process and have a proven track record of B2B sales. You have at least three to five years of management experience. You're passionate about fitness, athletic achievement, and general health and wellness. Your verbal and written communication skills are on point. You're a numbers person and can deliver action plans based on key metrics. You're tech-savvy and have experience processing payroll and creating employee schedules. You embrace a leadership role and are also a strong team player. You're driven to meet monthly, quarterly, and annual financial goals for yourself and your team. You get joy and fulfillment from helping people feel better and live healthier lifestyles. You place importance on ethics and integrity and exhibit this every day. #J-18808-Ljbffr
    $58k-112k yearly est. 3d ago
  • General Manager- Discovering King Tut's Tomb

    Imagine 4.5company rating

    Branch manager job in Boston, MA

    We are a group of passionate creative professionals who design, produce, and operate engaging exhibitions and attractions around the world. Our mission is to entertain, educate, and enlighten audiences with captivating immersive experiences. We firmly believe in the power of storytelling, hands‑on interactivity, and experiential design to create transformative journeys. General Manager: Exhibit and Retail Operations Position Scope The General Manager is responsible for overseeing the daily operations of the exhibit, retail, and photo departments within the venue, ensuring a seamless and high‑quality guest experience. This role includes supervising cast members, maintaining operational standards, enforcing safety protocols, and driving both revenue and operational efficiency. The General Manager collaborates closely with senior leadership to implement company initiatives and support long‑term business success, while maintaining a strong focus on day‑to‑day operational excellence. Oversee daily exhibit and retail operations to ensure efficiency, safety, and a high‑quality guest experience. Supervise, coach, and support staff while fostering accountability and teamwork. Manage scheduling, staffing levels, and labor allocation to match operational needs. Drive revenue growth through sales initiatives, suggestive selling, and guest service excellence. Monitor and control operational expenses while implementing cost containment practices. Ensure the exhibit and retail spaces are clean, safe, and aligned with company standards. Conduct regular walkthroughs to ensure facility upkeep, maintenance, and compliance. Ensure safety compliance and checks throughout the duration of the attraction's operation. Collaborate with onsite technical teams to address interactive or scenic needs. Support onboarding and training efforts to build team knowledge and engagement. Communicate effectively with senior leadership, providing updates on key operational metrics. Assist in planning and coordinating operational traffic flows to improve the guest journey. Act as a point of contact for guest concerns and professionally resolve issues. Maintain positive working relationships with vendors, partners, and venue staff. Daily and Monthly Responsibilities Oversee opening, daily operations, and closing procedures for exhibit and retail areas. Partner with local service providers for cleaning, utilities, trash removal, and other operational needs. Monitor sales, guest satisfaction, and operational KPIs; recommend improvements as needed. Provide leadership and direction to the onsite team from pre‑opening through load‑out. Ensure compliance with safety procedures and all applicable company policies, federal, state, and local laws and regulations. Participate in regular operational meetings to share updates, best practices, and team performance. Prerequisite Knowledge, Skills, and Abilities 5 years of leadership or management experience in operations, retail, attractions, or hospitality. Strong knowledge of customer service, staffing, and employee management practices. Ability to plan, organize, and manage daily operations for efficiency and productivity. Experience with budgeting, cost control, and revenue management. Strong problem‑solving skills and ability to adapt to changing operational needs. Excellent communication, leadership, and interpersonal skills. Ability to balance multiple priorities in a fast‑paced environment. Proficiency in Microsoft Office and POS systems. Physical and Mental Requirements Comfortable working in high‑pressure or fast‑paced environments. Ability to stand and walk for prolonged periods. Ability to sit for long periods. Ability to lift up to 25 lbs. occasionally. Correctable vision and hearing. Skilled in the use of computer and office equipment. Manual dexterity to operate a computer and other office equipment. Clear verbal communication skills and ability to interact with guests and staff effectively. Capability to read, write, and communicate effectively in English as required for job duties and safety requirements. Must be able to work flexible schedules, including evenings, weekends, and holidays. This is not intended to be all‑inclusive, and the employee will also perform other reasonably related duties as assigned by immediate supervisor and other management as required. The Company reserves the right to revise or change duties as the need arises. This job description does not constitute a written or implied contract of employment. The pay range for this role is: 70,000 - 70,000 USD per year (TUT Boston) #J-18808-Ljbffr
    $46k-63k yearly est. 3d ago
  • Premium Pub GM | Lead Growth, Team & On-site Housing

    Marston's PLC 4.3company rating

    Branch manager job in Haverhill, MA

    A leading pub company in Haverhill is looking for a General Manager to lead a premium pub, the Flying Shuttle. The role requires strong leadership and marketing skills to increase sales in a pub focusing on food and drink. The position offers a salary of up to £42,000 plus bonuses, on-site accommodation, and a generous benefits package in a welcoming environment. Join a focused team where you can grow and thrive in your career while engaging with customers and staff. #J-18808-Ljbffr
    $56k-85k yearly est. 2d ago
  • GENERAL MANAGER

    Kampgrounds of America 4.2company rating

    Branch manager job in Winthrop Town, MA

    Posted Tuesday, January 13, 2026 at 7:00 AM Kampgrounds of America, Inc. दर (KOA) is the world's largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company‑owned parks chartered as OAK. Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family‑oriented, passionate, entrepreneurial, customer‑focused, and innovative. At KOA, we believe the outdoors is fun and for everyone. We are committed to having an environment where all are treated with dignity and respect. We strive to: intentionally create a sense of community and belonging for our guests, employees and franchise partners continually educate ourselves and expand our knowledge to foster an inclusive and supportive environment sustain a culture that promotes diversity of thought and experiences ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all drive change in our company and industry through action and implementation Summary: The General Manager provides leadership for setting and reinforcing high standards of a KOA owned and operated (OAK) campground property. The Winthrop KOA General Manager is responsible for allocating budget resources, coordinating business operations, hiring, and developing team members, managing operational costs, ensuring great customer service, improving administration processes, engaging with vendors, identifying business opportunities, and monitoring financial activities. Their entrepreneurial spirit and vision in directing business functions will assist KOA in maintaining relationships with guests, generating new business, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives. The GM provides leadership, operational management and people/team development aligned with KOA's Culture, Mission, Vision & Values. This position is a Temporary, full time, exempt position for the 2026 camping season. The exempt, weekly pay rate will be: $1,541.70, paid bi-weekly in accordance with payroll policies. فيلم> This position is not benefit eligible. Housing is included. Essential Duties and Responsibilities: Oversee daily business operations. Manage operating budgets, allocate resources, limit expenses, and ensure strict control of cash. Hire, monitor, and develop a strong, diverse, and efficient team. Provide great customer service while improving guest satisfaction and raising the net promoter score. Cross‑functional collaboration with Human Resources, Marketing, Revenue, Real Estate Development, Accounting, and other departments to develop and implement vision and to research and identify growth opportunities. Maintain the cleanliness and maintenance of the property through inspections, preventive maintenance programs, and the Quality Assurance Manual. Prepare necessary reports and give presentations articulating property key performance indicators. Develop effective conflict resolution and critical thinking skills. Prioritize tasks based upon importance and urgency with conscious planning and thoughtful decision making. Partner with real estate development to recommend, plan, and oversee capital projects. Be the local face of KOA and build high‑performance teams dedicated to delivering KOAs Culture, Mission, Values, and Goals. Monitor and implement the department safety program, which ensures that all OAK employees work in a safe and hazard‑free environment that complies with various local, state, and federal safety requirements. This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Expected Results: Meet annual profit plan. Meet property's target for guest satisfaction through Guest Satisfaction Surveys and Net Promoter Scores. Meet property's target for employee engagement & experience metrics through organizational Employee Experience & Engagement Survey scores and employee feedback. Capital projects are completed on time and within budget. difusión p>Contributes to organization success by building competent teams with a focus on developing future supervisors and managers. Meet Quality Assurance standards. Required Education and Experience: High School Diploma or equivalent Minimum two years experience in a managerial role in a hospitality or related field Hear and speak the English fluently Excellent communication, collaboration, and delegation skills with the ability to manage confrontations Ability to work in a fast‑paced and high‑pressure environment Proven ability to develop and achieve financial plans Ability to motivate, lead and develop a diverse team Strong working knowledge of operational procedures Motivated, goal oriented and results driven Good organization and time management skills Ability to maintain confidentiality Able to work nights, weekends, and holidays Valid Driver's license Physical demands and working conditions: Ability to stand for long periods of time. Must be able to lift to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly. Ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain. Able to work inside and outdoors and in various climates. Able to travel by airplane and automobile. Prolonged exposure to computer screens and artificial lighting. Use of repetitive motion, standing, bending, sitting, lifting, and walking short distances. May be expected to drive a vehicle to KOA locations, other locations as directed, and conferences which requires close and distance vision, sitting, seeing and reading signs, traffic signals, other vehicles, etc. Travel occurs in all weather conditions, including extreme heat and cold. Frequent in‑person сведения with KOA employees in various settings, where noise level is typically low to moderate, including office spaces. Will experience occasional interruptions and shifting priorities. Occasionally lifting and/or moving heavier items with assistance or equipment; dexterity of hands and fingers. Potential exposure to dust, pollen, grasses, landscaping, and pool chemicals. Maintaining balance while on ladders, working in and around water, on wet surfaces, or on elevated platforms. KOناکوس do not sponsor Visas job are different states: Alabama Idaho Mississippi Romans Pennsylvania Missouri Rhode Island Arkansas South Carolina Delaware Kansas New Hampshire South Dakota North Dakota Vermont Hawaii Maryland Wisconsin Company statement about equal opportunity orientation and the EEO declaration is retained without alteration. 1114 State Rte 20, Winthrop, WA 98862, USA #J-18808-Ljbffr
    $1.5k weekly 3d ago
  • 01564 Assistant Store Manager

    Cosmoprof 3.2company rating

    Branch manager job in Brockton, MA

    Sally Beauty Job Title: Assistant Manager Essential Function Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present. Primary Duties 30% Brand:Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands. 30% People:Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging. 30% Operations:Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS). Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments projects. 10% Safety/Loss Prevention:Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution. Knowledge, Skills/Abilities and Requirements High School Diploma or equivalent Must 18 years of age or older Minimum 3+ years retail sales/customer service experience preferred At least 1+ year(s) prior management experience preferred Ability to lead or support a team of associates to meet business objectives Can effectively communicate with team and management Must have scheduling availability to meet the needs of the business Cosmetology license desirable, but not required Competencies Passionate Learner Desire to grow and learn Flexible Agile Adapter Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations Talent Builder Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success Effective Communicator Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment Team Builder Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion. Customer Focused Partner Understands and works to meet the needs of external and internal customers Results Driver Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed. Strategic Thinker Demonstrates vision and broad perspective to drive business performance Big Picture Thinker Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate. Problem Solver Decision Maker Analyzes information and objectively evaluates alternatives to make sound decisions Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor Task Level High Departmental/Division Level High Project Level High Consultative Level High The amount of discretion or freedom this position has Strict Adherence to Guidelines Interprets and Adapts Guidelines Develops and Implements Guidelines Working Conditions / Physical Requirements The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time. The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated. About Us Our Company is a leader in wholesale and retail distribution of beauty supplies. A business built with a purpose to provide our customers with access to high-quality professional beauty products and exceptional customer service. At our Company, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us!
    $37k-49k yearly est. 5d ago
  • Branch Manager: Growth Leader with Flexible Work

    Citizens Bank 3.7company rating

    Branch manager job in Somerville, MA

    A leading financial institution seeks a Branch Manager in Somerville, Massachusetts. The ideal candidate will lead a team to deliver exceptional customer experiences, drive sales growth, and develop a strong team culture. The position demands leadership skills, a focus on customer satisfaction, and sales excellence. Additional qualifications include a high school diploma and significant experience in sales management. This role includes competitive pay and comprehensive benefits. #J-18808-Ljbffr
    $56k-71k yearly est. 4d ago
  • Branch Manager (Copley Place)

    Currency Exchange International, Corp 4.6company rating

    Branch manager job in Boston, MA

    Currency Exchange International (CXI) is a Money Service Business based in Orlando, Florida. Currency Exchange International, Corp. is a publicly-traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in both the United States and in Canada. CXI's primary business channels to service customers are through its company-owned branch locations and foreign exchange partnerships with financial institutions and corporations. CXI has been providing global payment solutions for clients that span wide-ranging industries. As one of North America's leading foreign exchange wholesalers, CXI can provide personalized and efficient service, competitive rates, as well as a number of settlement options. Visit our website to explore Life at CXI: *************************************** Our Value Statement We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies. Our Values Customer First - We earn the right to be our clients' first choice. Integrity - We hold ourselves to the highest standard to build trust. Collaborative - We always win as a team. Innovative - We find new methods to deliver change and advance technology to the industry. Passionate - We are driven to be the best in class. Currency Exchange International is currently seeking a Full-Time Branch Manager to join our team at the Copley Place branch located in Boston, Massachusetts. Currency Exchange International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. If you'd like more information about your EEO rights as an applicant under the law, please visit ***************************************** Essential Functions Ensure staff follow practices and regulations in the Retail Policy Procedure Manual Provide excellent customer service to store's clients Ensure store reaches the maximum performance in line with the budget Help to organize and ensure full training is carried out with all new employees Ensure appearance of branch is neat and tidy at all times Assist in ensuring adherence to CXI's retail security policies at all times Help in all ways to control operation and staff costs in branch Ensure all Money Laundering and Compliance regulations are adhered to at all times Ensure all inventories are reconciled on a daily basis in line with procedures Maintain adequate inventories of foreign and US Dollar currencies are maintained to support regular seasonal volumes Maintain sufficient stocks of foreign and US currency through wholesale inventory ordering Keep accurate and detailed records of all transactions, expenses, and inventory levels for accounting purposes Maintain excellent working relationship between CXI and the landlord for the facility we lease our branch location from Marketing of the branch through referral flyer distribution, web marketing, and check cashing flyer distribution Competencies Functional Management Skills Situational Adaptability Builds Effective Team Optimizing Work Processes Decision Quality Business Insight Education High school or equivalent Experience Customer Service: 1 year (Preferred) Management: 1 year (Preferred) Cash-Handling: 1 year (Preferred) #J-18808-Ljbffr
    $51k-67k yearly est. 1d ago

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Top 10 Branch Manager companies in MA

  1. JPMorgan Chase & Co.

  2. Citizens Financial Group

  3. Citizens Alliance

  4. M&T Bank

  5. Rockland Trust

  6. Banco Santander

  7. Eastern Bank

  8. The Hertz Corporation

  9. Meier Supply Co.

  10. Brookline Bank

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