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Branch manager jobs in North Hempstead, NY

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  • Branch Director

    VNS Health 4.1company rating

    Branch manager job in New York, NY

    Oversees the clinical, financial, and quality operations and administration of a designated branch in accordance with VNS Health policies, procedures and standards of practice. Is also responsible for ensuring compliance with all applicable government regulations. Works under general direction. • Oversees the execution of plans designed to meet identified metrics, including financial, clinical, quality, customer experience and others as applicable.• Evaluates branch operations; analyzes trends in volume, utilization, and other business drivers to understand the impact these factors have on financial performance. Recommends and implements operational changes based on analysis.• Works with Vice President to ensure branch targets are met.• Ensures that plans of care are individualized and appropriate, executed as written, and reassessed by the appropriate health care professional.• Oversees Clinical Chart Reviews and HR/Operations Audits. Develops corrective plans and reviews with leadership; implements plans as appropriate.• Completes and distributes Weekly Audit Report to leadership. Identifies trends and areas of concern; makes recommendations for improvements and executes approved plan.• Ensures readiness for on-site surveys and other external audits.• Reviews and approves accounts payable.• Ensures that end of episode billing is completed timely and outstanding claims are kept to a minimum.• Ensures deficiencies related to the internal and external audits are addressed and corrected per action plans.• Audits and approves visit and non-visit payroll activities in HCHB; creates payroll batches each pay period.• Completes, reviews, and processes evaluation packets, OASIS and 485s. Reviews data submitted to ensure accuracy; follows up on any documentation that requires correction as required for team backup.• Approves all non-admissions prior to the non-admit decision being made by the office or field staff. Reviews and processes Non-Admits if a visit is made and the determination is made to pay for the visit.• Leads weekly IDT meetings to review/discuss patient status/issues. Determines if patients that are planned for discharge meet the requirements for Management and Evaluation or any other skilled service.• Participates in review process of ADRs and Denials and ensures timely submission.• Monitors referral/intake dashboards and reports. Works collaboratively with the Business Development team to achieve targets.• Monitors staff action screens.• Ensures adequate staffing on weekday, weekends and holidays.• Collaborates with Quality Improvement to monitor complaints/incidents and other quality metrics.• Participates in Business Development initiatives, as needed.• Performs all duties inherent in a senior managerial role. Approves staff training, hiring, promotions, terminations and salary actions. Prepares and ensure adherence to the department budget.• Participates in special projects and performs other duties as assigned. Qualifications Licenses and Certifications: License and current registration to practice as a Registered Professional Nurse in New York State Required Education: Bachelor's Degree or Master's degree in Nursing or equivalent work experience Required Work Experience: Minimum of six years of nursing experience in community health RequiredMinimum of two years managerial experience RequiredPrior utilization management or care management experience RequiredThorough knowledge of home care regulations and clinical practice RequiredKnowledge of training and adult learning techniques PreferredEffective oral/written communication and organizational skills RequiredProficient with personal computers, including MS Word, Excel Required Pay Range USD $109,900.00 - USD $146,500.00 /Yr. About Us VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
    $109.9k-146.5k yearly 7d ago
  • Provider Engagement and Performance Manager

    Network Solutions IPA

    Branch manager job in New York, NY

    The Provider Engagement and Performance Manager play a critical role in advancing Network Solutions IPA's (NSIPA) mission by developing, managing, and supporting a high-performing provider network. This role is responsible for fostering strong provider relationships, driving performance in value-based care contracts, and ensuring provider satisfaction through effective engagement, education, and administrative support. The ideal candidate is proactive, mission-driven, customer-focused, and thrives in a fast-paced healthcare environment. They possess strong communication and analytical skills, a collaborative spirit, and a deep understanding of provider practice operations and value-based care delivery models. Key Responsibilities · Serve as the primary point of contact for a panel of providers within a designated territory. · Represent and promote NSIPA as the preferred IPA through strong provider relationships and superior service. · Conduct regular in-person provider visits (3-4 days/week) and manage follow-up activities on administrative days (1-2 days/week). · Lead new provider onboarding and orientations, ensuring a smooth introduction to NSIPA's programs, policies, and value-based contracts. · Communicate performance expectations, program updates, and support resources in a clear and timely manner. · Collaborate with providers to implement quality improvement initiatives and care gap closure strategies. · Provide practices with performance reports and actionable insights, including quality metrics, care gap data, and population health dashboards (e.g., Garage platform). · Analyze provider performance from a clinical, operational, and financial perspective to identify opportunities for improvement. · Support access to EMRs, assist with medical record requests, and gather provider cooperation for performance initiatives. · Identify opportunities to expand or strengthen NSIPA's provider network in alignment with strategic goals. · Assist with provider recruitment and engagement strategies in partnership with payers and internal stakeholders. · Develop an in-depth understanding of the unique needs and challenges of NSIPA's provider network. · Support planning and execution of provider meetings, events, and educational seminars. · Work closely with internal teams across departments (e.g., Quality, Care Coordination, Contracting, IT) to ensure successful implementation of NSIPA initiatives. · Participate in Joint Operating Committee (JOC) meetings and collaborate with payers as needed. · Ensure timely resolution of provider issues, inquiries, or concerns, maintaining a high level of service and satisfaction. · Maintain accurate and up-to-date records of provider contacts, staffing, and key operational information. · Ensure the quality and completeness of documentation, including onboarding packets, orientation materials, and performance reports. · Assist with special projects and organizational initiatives, such as events, chart chases, EMR integration, or population health efforts. Skills & Competencies · Excellent interpersonal and communication skills, with the ability to build trust-based provider relationships. · Strong critical thinking and problem-solving abilities. · Self-motivated, organized, and able to manage competing priorities. · Proficiency in Microsoft Office Suite and other relevant software platforms. · A collaborative, entrepreneurial mindset aligned with NSIPA's mission and provider-first philosophy. Core Attributes · Mission-driven and customer service-oriented · Strong sense of ownership and accountability · Analytical mindset with the ability to interpret data for actionable insights · Entrepreneurial spirit with a proactive approach to solving problems · High level of professionalism, integrity, and emotional intelligence Education & Experience · Bachelor's degree in healthcare administration, public health, business, or a related field (master's preferred). · 3+ years of experience in provider relations, network management, or a similar healthcare-facing role. · Knowledge of value-based care, managed care models, and healthcare provider operations. · Experience working with EMRs, performance reporting tools, and population health platforms is a plus.
    $98k-136k yearly est. 1d ago
  • GTM Operations Manager

    Whale 3.8company rating

    Branch manager job in New York, NY

    Full-time | On-site in NYC or Palo Alto We're building the future of enterprise AI-and we're looking for our first US GTM Operations Manager to build and scale the operational foundation of our go-to-market team. Whale is a global enterprise AI company that powers the operational transformation of the world's most important consumer businesses. Our technology enables organizations to integrate intelligence, operations, and customer understanding at unprecedented scale. With over 500 enterprises worldwide leveraging Whale's AI solutions, we process millions of data-driven interactions daily, enabling businesses to turn insights into action. Whale has successfully completed a Series C round in 2025, raising a total of over USD 60 million, backed by Temasek, BOSCH Ventures, Linear Capital, MTR Lab, Singtel Innov8, MDI Ventures, and Gentree Fund. 🔗 More: whale.sg 🧩 About the Role As our first GTM Operations Manager in US, you will be a foundational member of Whale Future Inc. You'll work closely with the Global CEO to design and optimize sales processes, tools, and analytics-building the backbone of our US GTM motion. This is a highly visible role where you'll bring structure and rigor to execution, ensure the team has the right insights to make decisions, and scale operational excellence as we expand. What You'll Do GTM process & infrastructure: Design, implement, and optimize end-to-end GTM processes across Sales, Marketing, and Customer Success. Data & reporting: Develop dashboards, metrics, and forecasts to track pipeline health, revenue performance, and quota attainment. CRM & tools management: Own Salesforce (or other CRM systems), ensure data accuracy, and drive adoption of GTM tech stack. Market & revenue insights: Support leadership with research, trend analysis, and revenue planning to inform strategy. Cross-functional collaboration: Partner with Marketing, Customer Success, and Finance to align campaigns, pipeline, and revenue recognition. Enablement support: Provide GTM teams with playbooks, training resources, and performance insights to improve productivity. 🎯 You Might Be a Fit If You… 3+ years of experience in Sales Operations, Revenue Operations, or GTM Operations in a B2B SaaS/technology company. Strong proficiency with CRM tools and sales analytics platforms. Highly analytical with the ability to turn data into insights and recommendations. Experience designing and scaling GTM processes in a fast-growth, early-stage environment. Excellent organizational, problem-solving, and communication skills. Comfortable working in a lean, fast-moving team and building from 0→1. If you're passionate about building the operational foundation for a high-performing GTM organization, and excited to shape the future of enterprise AI, we'd love to hear from you.
    $87k-133k yearly est. 19h ago
  • Operations Manager

    BCL Search 4.1company rating

    Branch manager job in New York, NY

    Our client, a boutique finance-focused firm based in Midtown Manhattan, is seeking a rockstar Operations Manager to support the firm's day-to-day operations, people initiatives, and overall office experience. This role is meaty and multifaceted - blending executive support, recruiting coordination, vendor management, and project oversight. The team is made up of sharp, collaborative professionals who love what they do and take pride in delivering exceptional work. The ideal candidate is proactive, highly organized, and thrives in a fast-paced, high-touch environment. They'll be the firm's operational heartbeat - keeping things running smoothly, supporting leadership, and ensuring the employee experience remains best-in-class. This is a great opportunity for someone who loves to be involved in all aspects of a business, from managing recruiting and onboarding to improving internal systems and processes. This role is hybrid: 4 days in office (Monday-Thursday) and remote on Fridays. KEY RESPONSIBILITIES: Executive & Administrative Support: Support senior leadership in tracking operational priorities, follow-ups, and deliverables across firm initiatives. Provide direct executive assistant support to a managing executive, including light calendaring and meeting coordination. People Operations & Recruiting Support: Manage recruiting logistics including job postings, candidate tracking, interview scheduling, and coordination with external recruiters. Support onboarding and off boarding processes, including preparing materials, coordinating setup, and scheduling introductions. Maintain up-to-date employee data, including roster, birthdays, anniversaries, and vacation calendar. Coordinate internal culture initiatives such as team-building events and milestone celebrations. Assist with maintaining and updating firm policies and the employee handbook. Operational Infrastructure & Vendor Management: Oversee key vendor relationships (building management, facilities, catering, recruiting partners, office supplies). Manage firm subscriptions (Zoom, software tools, media monitoring services, etc.), track renewals, and identify redundancies. Identify and implement process improvements to increase operational efficiency and streamline administrative workflows. Liaise with IT vendors to ensure smooth functioning of hardware, software, and conference room systems. Project Coordination: Support firm wide operational projects such as office moves, space reconfigurations, or implementation of new systems and processes. Track project timelines, vendor deliverables, and action items to ensure smooth execution. Real Estate, Facilities & Office Experience: Assist in managing office lease logistics, space planning, and furniture procurement. Coordinate with building management and vendors on maintenance, deliveries, and access. Maintain a professional and welcoming front-of-house environment, greeting guests and managing phones and mail. Oversee office experience including weekly catering orders, kitchenette upkeep, and supply management. QUALIFICATIONS: 5-7 years of professional experience in operations, office management, or executive administrative roles, preferably within financial services or a professional services environment. Exceptional organizational and project management skills, with the ability to balance multiple priorities. Strong written and verbal communication skills and a professional demeanor. High attention to detail, follow-through, and ability to “see around corners.” Discretion and sound judgment in handling sensitive or confidential matters. Proficiency in Microsoft Office Suite, Outlook, and Zoom; experience with recruiting or project management tools a plus. HOURS & LOCATION: 8:30am - 6:00pm ET Hybrid: 4 days/week in office (Monday-Thursday), remote on Fridays Midtown Manhattan COMPENSATION: $100K base salary + discretionary bonus and excellent benefits. WHY THIS IS AN EXCITING OPPORTUNITY: This is an incredibly exciting role for an experienced operations professional who enjoys wearing many hats and being at the center of everything. You'll work closely with senior leadership and have a visible impact across the firm - from shaping culture and streamlining processes to ensuring the team functions at its best every day. The environment is dynamic, collaborative, and full of smart, motivated people who value initiative and excellence. For the right candidate, this position offers meaningful ownership, autonomy, and exposure - the chance to help build and strengthen the operational backbone of a successful and growing finance firm.
    $100k yearly 2d ago
  • Fast Food - Regional Manager

    Real Fruit Bubble Tea

    Branch manager job in Jersey City, NJ

    Do you have a passion for bubble tea and business growth? Are you a driven leader who thrives on taking challenges and achieving more? If yes, join Real Fruit Bubble Tea today and become part of a journey where your leadership can make a real impact. Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for anyone to enjoy since 2002. We have 137 locations across Canada and USA. As a rapidly expanding business, we want you to join our team and grow with us, and we can build you up from regional manager to operations and beyond! There is huge potential for growth, and we welcome anyone who is up to a challenging yet rewarding journey! Position Description: Reporting directly to the Senior Management Team, including Operations and Executive leadership, the Regional Manager oversees the daily operations, sales performance, team development, and customer experience across multiple store locations within the assigned region. Duties and Responsibilities: Traveling regularly to store locations and providing on-site support is required. Maintaining consistent communication with the Operations Manager and ensuring adherence to operational guidelines across locations. Measuring performance metrics and advising on continuous improvements. Supervising and evaluating the performance of store managers and teams. Training, coaching, and when necessary, disciplining staff to maintain company standards. Enforcing brand and training standards uniformly across all stores. Leading local sales and marketing efforts, while contributing to company-wide growth strategies. Qualifications: 5+ years of experience as a Regional Manager in the QSR or food service industry. Proven ability to lead and manage multi-unit operations. Strong leadership, interpersonal, and organizational skills. Experience in frontline support and customer service excellence. Ability to multitask and perform under pressure in a fast-paced environment. Valid driver's license and willingness to travel (100% travel required). Availability to work 6 days a week, including weekends and holidays Ability to perform all frontline store duties when needed. Excellent communication skills (written and verbal) in English. Multilingual proficiency in Chinese or Spanish, is a strong asset. Perks and Benefits: Paid Time Off Advancement Opportunities Ongoing Training & Career Development Discounted Drinks Competitive Salary Company Events Other Benefits Real Fruit Bubble Tea is proud to be an equal opportunity employer. We are committed to equity in employment and welcome applications from individuals of all backgrounds, including Indigenous peoples, racialized persons, persons with disabilities, and members of the LGBTQIA+ community. Job Type: Full-time Salary: $85,000-$100,000 Benefits: Dental insurance Employee discount Health insurance
    $85k-100k yearly 2d ago
  • Area Manager- Amenity & Aquatic Management

    Livunltd 3.6company rating

    Branch manager job in New York, NY

    LIVunLtd seeks a dynamic and experienced professional to join our team as an Area Manager with a specialization in hospitality, real estate-lifestyle services, and aquatic management. As an Area Manager, you will play a crucial role in leading a team of managers in providing high touch lifestyle, aquatic, and event programming services across a portfolio of locations. The ideal candidate will bring a wealth of experience in motivating a customer service-oriented staff, delivering high touch lifestyle services and operational excellence. As the Area Manager (AM) you are directly responsible for the comprehensive oversight of all property-amenity operations and lifestyle services. This includes ongoing collaboration with LIVunLtd's internal and field operations teams and interface well with clients/developers/boards. ESSENTIAL RESPONSIBILITIES • Have a positive uplifting team spirit. • Train, develop and support lifestyle managers to implement LIVunLtd's hospitality standards amongst their front line employees. Front line positions may include lifeguards, package room personnel, porters, bell hops, and receptionists. • Ensure that the amenities such as swimming pools, lounges, recreational and fitness facilities are maintained in a first class manner. • Conduct site inspections of all managed areas in order to maintain showroom ready conditions, safety, risk management, customer service (client, resident, guest, member) and LIVunLtd standards. • Recommend and implement operational improvements as needed. • Ensure that each location within your assigned accounts is reflective of LIVunLtd's core values, commitments, philosophy and policies. • Host team meetings and one-on-ones coaching sessions with onsite managers within your portfolio. • Attend meetings and maintain /cultivate relationships with all relevant on-site parties. • Provide operations leadership to management to inspire and enable them to deliver a premium customer experience directly reflective of LIVunLtd's high level of standards. • Create and ensure a safety first culture that is apparent in every operation daily. • Maintain and oversee full responsibility for the performance of operational budgets and scope of work within the contractual agreement. • Provide performance reports/updates to VP of Operations.*Ensure that all swimming pools are operated and maintained within DOH requirements. • Ensure all operation procedures and first rate practices are being demonstrated at every location. SKILLS AND QUALIFICATIONS • Proven track record of effective qualitative and quantitative judgement and decision making. • Strong business acumen including the ability to oversee multiple locations. Preference for those locations servicing concierge requests. • Proven track record of meeting and exceeding goals. • Experience in hiring, coaching and training teams to create an exceptional luxury brand experience. • Experience in maintaining pool operations, CPO.• Prolonged periods of standing and walking around. Must be able to commute and walk to multiple locations in one day. • Must be able to lift up to 25 pounds at a time. • Must be able and willing to get Lifeguard Certified. • Flexibility to work nights, weekends and holidays. • Appreciation for fitness and healthy living. BENEFITS As a Member of the LIVunLtd Team you can expect: • Growth opportunities • A fun, friendly, professional working environment • Competitive compensation within industry standards • Available to eligible team members: Health Benefits, Dental Benefits, Vision Benefits, 401K Benefits, Life Insurance COMPENSATION The Area Manager position with LIVunLtd has a starting salary of $75,000-$80,000 per annum. The range above is a good faith estimate based on the expectations as laid out in the , however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the actual salary may vary from the estimates provided above.
    $75k-80k yearly 2d ago
  • Healthcare Operations Manager

    Medrite Urgent Care

    Branch manager job in New York, NY

    +MEDRITE Urgent Care MedRite Urgent Care is a fast-growing organization that provides patients with a modern solution for urgent medical treatment and routine healthcare to improve their quality of life. We are seeking a dynamic Center (Practice) Manager who lives our core values of being caring, knowledgeable, and exceptional with a passion for serving our patients. This leader will exude positivity, operational excellence, ownership of their business, and the expertise to act with a sense of urgency. Our team members deliver an impeccable patient experience and treat everyone like family. The Center (Practice) Manager will lead the team in their center and work collaboratively with the Field Operations team to ensure exceptional patient experiences. The Center (Practice) Manager will Report to the Regional Operations Team. Core Competencies: Ownership Mentality o Shows personal commitment to organizational mission through action. o Follows through on commitments, takes accountability for actions, and ensures others do the same. o Collaborates in establishing clear responsibilities and processes for monitoring work and measuring results. Acts with Urgency o Quickly assesses challenges, counters with solutions, and is confident under pressure. o Quickly adapts to changes in situations and can adjust approaches. o Anticipates obstacles and plans accordingly. Exudes Positivity o Builds rapport with people across all levels and functions in an open, friendly, and accepting way. o Builds strong constructive relationships with people similar and different from self. o Remains positive in the face of obstacles and adversity. Job Description: The Center (Practice) Manager will: · Communicate effectively across all channels of the organization. · Spend 90% of their on the Center Floor, working, coaching, and developing Center Team. · Enter their schedule into the Core scheduler monthly. · Achieve a Network Promoter Score (NPS) of 85% or greater monthly. · Possess cross-functional knowledge of all roles in the center with the ability to support as needed. · Collaborate with providers in the center on an ongoing basis to ensure team alignment. · Foster a culture of collaboration within the center and across the district, enhancing the patient experience. · Network, Recruit, and Hire to identify top cross-functional talent to fill the roles within the center using the defined Talent Acquisition process. · Provide ongoing coaching and accountability for each team member in their role utilizing the performance management cycle. · Onboarding and training new team members. · Quickly address performance issues with the District Manager and Human Resources Business Partner. · Respect Confidentiality at all levels. · Assessing talent and creating a succession plan for team members using resources and career development plans. · Coach and provide feedback on performance with consistency. · Seek ways to recognize and reward the performance of team members. · Ensure all team members deliver a seamless patient experience through MedRite's patient care model and patient feedback. (NPS, Google.) · Address patient concerns and feedback with immediacy. · Implement the strategic direction of clinical operations in the assigned center in collaboration with the District Manager, Regional Director of Center Operations, and clinical team. · Manage the financial resources for the assigned center in partnership with the Center Manager. · Ensure the Occupational health journey is flawlessly executed. · Efficiently managing resources, labor, services, supplies, and materials and identifying improvement opportunities. · Ensure the flawless execution of brand standards, including surgical cleanliness in all areas of the center. · Creating schedules and processing payroll for centers. · Ensure compliance with all standard operating procedures within the assigned center. · Ensure the quality of lab processes in partnership with providers and medical assistants. · Assume other duties as assigned and warranted. Functional Competencies: • People o Builds Effective Teams: § Attracts Top Talent. § Drives Engagement of all team members. § Develops Talent. § Patient Focus. • Performance: o Drives Results § Persists in accomplishing goals and objectives despite obstacles and setbacks. § Has a track record of exceeding goals. § Helps others achieve results. • Process: o Operational Excellence § Anticipates and executes changes in policies, practices, and trends. § Leverages knowledge of business drivers to execute strategy and guide the team's actions. § Plans and prioritizes work to meet commitments aligned with organizational goals. § Ability to apply the right resource to the correct process. Salary: $65,000- $75,000 Minimum Qualifications: · Bachelor's degree or equivalent. ( Healthcare Preferred) -Leadership Experience Required. · Ability to lead by example and model the way. · Strong written and verbal communication skills. · Excellent organizational and time management skills. · Minimum of 45 hours per week. · Ability to cover and support staff shifts as necessary. · Ability to adapt to a fast-paced environment. · Keen attention to detail. · Problem-solving and troubleshooting skills. · Comfortable in a fast-paced environment. · Leadership experience required. · Excellent oral and interpersonal skills. · Excellent communication skills. · Proficient with MS Excel, Word, and PowerPoint. *Benefits · Outstanding growth opportunities. · Paid Time Off. · Medical, Dental, and Vision Insurance. · 401k match. Must be able to stand for prolonged periods of time. Must be able to lift up to 50 lbs. Job Type: Full-time Pay: $65,000.00 - $75,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Medical Specialty: Urgent Care Schedule: Monday to Friday Weekends as needed Work Location: In person
    $65k-75k yearly 4d ago
  • Service Manager

    Top Prospect Group

    Branch manager job in New York, NY

    The ideal candidate will provide and maintain excellent customer service and be the frontline service contact for our external customers. Responsibilities Lead and motivate a trained staff to provide quality service to all customers in a timely manner Serve as the key liaison to sales and management to ensure consistent customer satisfaction Provide status and service reports to recommend next steps to management Qualifications Associate's degree or equivalent experience 3+ years' of experience either in technical support or management Excellent written and verbal communication skills
    $76k-124k yearly est. 2d ago
  • Strategic Operations Manager

    Graphyte

    Branch manager job in New York, NY

    Combining pragmatism and science, Graphyte has created a carbon removal solution that accelerates progress in the race against climate change. Carbon Casting seamlessly fuses nature's ability to capture carbon with the reliability and durability of engineering, setting a new standard for carbon dioxide removal. The Role The Strategic Operations Manager plays a central role in helping the CEO and leadership team operate effectively and stay aligned as Graphyte scales. This role blends coordination, project execution, and business analysis - ideal for a proactive, organized, and resourceful operator who thrives in fast-moving environments. You'll handle the details that keep leadership moving efficiently, anticipate needs before they arise, and ensure cross-functional initiatives stay on track. This is a rare opportunity to work side-by-side with a founding executive team during a formative growth phase, with visibility into board-level strategy and upcoming growth initiatives. Key Responsibilities Executive & Leadership Support Manage scheduling, meeting prep, and coordination for the CEO and executive team. Plan itinerary and secure travel for C-Suite officers. Organize company events, offsites, and team learning initiatives. Support Board and investor communication logistics. Operational & Project Execution Drive special projects (“SWAT teams”) that strengthen internal processes, systems, and reporting. Partner with Finance, Engineering, Strategy, and Operations to track deliverables and remove roadblocks. Build lightweight tools and documentation for recurring workflows and decision-making. Culture & Internal Communications Support cross-team communication and alignment. Help reinforce a culture of accountability, transparency, and mission-driven collaboration. Be a trusted connector across departments - someone people turn to for clarity and follow-through. Strategic Insight & Anticipation Identify operational gaps and propose pragmatic solutions before they escalate. Synthesize information across teams to help leadership prioritize effectively. Contribute analytical or planning support for strategic initiatives (e.g., Investor engagement readiness, OKR planning and tracking). About You You're the kind of person who sees a bottleneck and quietly fixes it before anyone else notices. You value structure but aren't afraid to build it from scratch. You balance EQ and IQ - able to read the room, handle sensitive information with care, and move quickly without losing precision. Bonus points if you have a great sense of humor. Qualifications 3-6 years of experience in operations, consulting, finance, or strategy - or an MBA with relevant prior experience. Exceptional organizational and communication skills; calm under pressure and biased to action. High proficiency with PowerPoint, Excel, and project management tools (Asana, Notion, or equivalent). Comfortable in startup environments where priorities shift and autonomy is expected. Driven by mission, curiosity, and the satisfaction of making things work smoothly. Why Join Graphyte Direct exposure to the CEO and executive team of a fast-scaling climate tech company. Join a fast growing company with the support of some of Clean Tech's strongest investors. Hands-on experience across operations, finance, and strategic planning. A mission-driven team working on one of the world's most urgent challenges: permanent carbon removal. Competitive compensation and growth opportunities as the company expands.
    $80k-128k yearly est. 2d ago
  • People Operations Manager

    Total Management Group

    Branch manager job in New York, NY

    ABOUT US Total Management Group is widely recognised as a world-leading provider of event and travel solutions. With a wealth of experience behind us, synergistic supporting services and our company values, Total Management Group offers a service that is uncompromised in delivering seamless, thought out, top-quality event and travel solutions to global corporate clients, leading brands, and industry names. At Total Management Group you have the opportunity to join a creative and dynamic team, providing unique and personalised experiences, elevating the ordinary and striving for excellence. ROLE OVERVIEW TM G are seeking a highly motivated, organized people-focused member to join our team. We're recruiting a People Operations Manager who will provide critical operational support to the People & Culture Director and Leadership team enabling them to focus on strategic priorities, drive business outcomes, and maintain high-quality service for our employees and leaders. This role combines day-to-day office and HR delivery and support ensuring that HR programs and practices align with our Company values and foster a strong and inclusive culture. You'll also support special projects and events, playing a key role in keeping our fast-paced team organized, connected, and running efficiently. This role requires a self-starting professional who thrives in a fast-paced environment and isn't afraid to roll up their sleeves. You'll drive everyday people operations, keep our office running smoothly and supporting recruiting efforts, all while bringing a solution-oriented mindset to new challenges as they arise. The ideal candidate sees difficult projects as opportunities for growth and innovation and is comfortable in a dynamic environment with a proven ability to adapt to changing project scopes and shifting business priorities. This role offers the opportunity to directly shape how we support and scale the Company as we continue to grow. KEY RESPONSIBILITIES HR People Management Employee Lifecycle Administration: Manage new hire onboarding and offboarding processes including paperwork, introductory documentation, system entry. Ensure all employment records are accurate, up-to-date, and compliant with federal and state regulations. Maintain accurate employee records on our HRIS system Cezanne, manage system administration ensuring data integrity and provide troubleshooting support and guidance to users. Benefits & Payroll Liaison: Act as the primary point of contact for employees regarding health insurance, 401(k), and other benefits inquiries. Coordinate with external brokers and payroll providers to facilitate annual open enrollment and ensure timely, accurate payroll input changes. Policy & Compliance: Maintain, update and distribute the Employee Handbook and relevant Company Policies. Ensure compliance with federal, state, and local employment laws and regulations, recommend best practices. Monitor changes in labor laws, federal and New York State highlighting important changes that could impact the business. HR Support: Serve as the HR contact for our employees and managers, providing guidance on policies, procedures, and people practices. Support with employee relations, grievances, disciplinary and investigation hearings, providing resolution to workplace matters in alignment with legal and company standards. Assist with the coordination of performance reviews, goal setting, engagement surveys and training sessions. Manage leave administration including PTO, FMLA, short-term disability for employees in compliance with relevant laws. Assist with HR operational projects such as system implementations, vendor transitions or policy rollout. Support companywide communications, drafting, sending and managing any actions or follow ups. Recruitment & Initial Screening: Oversee the end-to-end recruitment process ensuring timely and professional candidate communication throughout. Manage job postings across all necessary internal and external platforms and the company career site. Conduct initial candidate resume screening to determine minimum qualifications. Organise, schedule and diarise all interviews as well as perform preliminary screening to assess cultural fit, basic competencies, availability and compensation expectations. Maintain accurate candidate tracking, provide updates to hiring managers and key stakeholders throughout the process. Office & Administrative Management Facilities & Supplies: Manage and maintain the NYC Office and assist with basic administrative vendor support for the London Office. Serve as the primary liaison for office vendors e.g. building management, cleaning services, utilities, security. Coordinate all visitor scheduling including building access, meeting room bookings and preparation. Order and maintain office supplies and equipment, inventory management in line with set budgets. Maintain health and safety standards and policies, ensuring the office is a clean and safe working environment. IT & Onboarding Logistics: Coordinate with external IT support to manage equipment inventory for laptops, monitors, phones. Set up workstations for new hires and coordinate their logistical onboarding requirements. In person IT & equipment troubleshooting and support. Manage small volume of mail flow and courier services. Expense & Budget Support: Assist the Finance team with basic invoice submission and vendor payment tracking. Depositing checks and other financial administrative tasks. Culture & Events: Serve as part of the TM G Social Committee, providing insights and ideas as well as delivering cultural activations and thoughtful team building opportunities. Promote the day-to-day practices associated with building a stronger company engagement and commitment towards our company values. Plan and execute social events, team lunches, and annual holiday parties in NYC and sometimes coordinate cross-office virtual and in-person events. Maintain a welcoming and organized office environment fostering an authentic, inclusive, and connected workplace culture. Coordinate travel arrangements, ensuring alignment with company travel policies. SKILLS AND ATTRIBUTES Experience & Knowledge 4-6 years' experience in HR and/or office management, ideally within a small, fast-paced, or creative business environment. Experience supporting HR processes across the full employee lifecycle. Familiarity with US employment practices and compliance requirements federal and NY state. Experience using HRIS systems e.g. ADP, Cezanne, BambooHR, Ripple. Comfortable liaising with external vendors such as ADP, benefits brokers, and IT support. Experience coordinating recruitment logistics, interviews, and candidate communications. Exposure to performance review coordination and employee engagement initiatives. Organised and confident managing office operations, facilities, and vendor relationships. Comfortable with basic finance administration such as invoice tracking and expense submissions. Attributes & Mindset Highly organised, detail-oriented, and proactive with strong follow-through. Excellent communication and interpersonal skills, approachable, empathetic, and professional. Adaptable and comfortable working in a fast-paced, evolving environment. Confident in following process and being able to navigate sensitive situations professionally. Collaborative and people-focused enjoys supporting others and contributing to a positive team culture. Discreet and trustworthy when handling sensitive or confidential information. Problem-solver with a practical, “can-do” attitude and initiative to get things done. Able to balance multiple priorities and deadlines with a calm, structured approach. Culturally aware and inclusive in interactions across diverse teams. Bonus Skills (Nice to Have) Familiarity with event planning, internal communications, or company culture initiatives. Experience within the events, hospitality, or creative industries. Basic understanding of DEI, wellbeing, or employee engagement programs. Experience supporting cross-office communication or global teams. WHY TOTAL MANAGEMENT We strive to be an equal opportunity employer, providing career development and growth with competitive salaries. We have an employee focused culture and an active employee engagement. Recognised as one of The Sunday Times Best Places to Work in 2025 and 2024. WHAT IS ON OFFER Competitive salary 22 days PTO plus set federal holidays Hybrid working, 4 days in the office and 1 day from home Additional 14 days per year work from home Health, Dental & Vision 401K Preferential Travel Rates Monthly Pay Day Meals & Company Socials
    $80k-128k yearly est. 2d ago
  • General Manager - JFK NTO

    Unibail-Rodamco-Westfield

    Branch manager job in New York, NY

    Do you want to help revolutionize a major industry? At Unibail-Rodamco-Westfield (URW), you'll have the opportunity to impact the future of airports by developing innovative and engaging places that reinvent being together. Come join a team that builds excitement about working at URW. You'll get to work with leaders who are passionate about tackling changing consumer behavior with innovative experiences. All this bold vision means the company culture embraces evolution and change. We are currently looking for our: General Manager - At JFK's NTO! What we offer The General Manager (GM) of The New Terminal One (NTO) at John F. Kennedy International Airport is the senior-most operational leader on-site, accountable for the overall performance, strategic execution, and commercial success of URW's flagship commercial program. Reporting to the Vice President - JFK and collaborating closely with Development, Leasing, Marketing, Legal and Finance teams, the GM drives operational excellence, fosters high-impact stakeholder relationships, and delivers on URW's ambitious vision to redefine the airport experience. A critical component of this role includes full ownership and oversight of URW's contractual relationship with the Terminal Operator. The GM ensures all service level agreements and operational requirements outlined in the contract are not only met but enforced-holding all parties accountable to key performance metrics, quality standards, and agreed-upon deliverables. This includes proactive coordination, issue escalation, compliance oversight, and risk mitigation across all shared operational domains. Acting as URW's primary liaison with key partners, including the Terminal Operator, the Port Authority of New York and New Jersey (PANYNJ), tenants, airline clients, and government agencies, the GM must navigate a highly matrixed environment with strategic agility, operational rigor, and a partnership-first mindset. Scope Terminal Strategy, Contract Oversight & Client Leadership Serve as a senior on-site representative and operational lead for The New Terminal One concessions program. Maintain full ownership of URW's contract with the Terminal Operator; ensure all contractual commitments are upheld and proactively enforce compliance, performance standards, and service delivery requirements. Escalate and resolve contract deviations or underperformance in collaboration with Legal, Operations, and senior leadership. Build and maintain trusted relationships with the Terminal Operator, PANYNJ, tenants, airline partners, and local stakeholders. Lead the development and execution of a comprehensive 5-year business plan for The New Terminal One, aligning URW's commercial, operational, and experiential goals with evolving passenger trends, client priorities, and airport partner strategies. Champion the terminal's commercial, operational, and customer experience strategies-ensuring full alignment with URW's brand and mission. Collaborate cross-functionally with Leasing, Marketing, Design, Development, and Tenant Coordination teams to deliver on project timelines and milestones. Lead external communication and positioning of NTO as a world-class travel, retail, and cultural destination. Financial Stewardship & Operational Oversight Develop and manage annual budgets (OPEX and CAPEX), ensuring alignment with financial targets and operational priorities. Monitor monthly financial performance, implement cost controls, and forecast short- and long-term expenses. Drive profitability and revenue generation through oversight of leasing performance, ancillary income, and storage programs. Oversee common area maintenance, vendor contract execution, and facility upkeep in partnership with terminal operators. Ensure contract and procurement compliance with corporate and regulatory standards. Tenant & Concession Management Serve as the primary point of contact for all concessionaires within NTO, ensuring tenant success from onboarding through operations. Support lease compliance, operational readiness, and retail performance-working closely with URW's Leasing and Tenant Coordination teams. Monitor construction activity and ensure it aligns with design, safety, and scheduling standards. Drive sales growth and tenant engagement initiatives, collaborating with the Marketing Director to launch programs that enhance the traveler experience. Partner with Retail Delivery and Leasing teams to ensure timely, high-quality store openings. Regulatory Compliance & Stakeholder Engagement Ensure the program is fully compliant with all airport regulations, DBE requirements, and local/state/federal mandates. Serve as a knowledgeable resource for navigating public sector frameworks, including Port Authority procedures and approvals. Lead efforts to meet or exceed DBE participation goals; oversee certification tracking, reporting, and compliance. Proactively identify risks or policy changes that may impact the business and drive mitigation strategies. Leadership & People Development Build and lead a high-performing site team with accountability, alignment, and a shared vision for excellence. Set goals and performance standards, conduct evaluations, and manage professional development for direct reports. Promote a culture of safety, collaboration, inclusivity, and innovation. Represent URW at community events, internal forums, airport committees, and partner functions. What we are looking for Bachelor's degree in Business Administration, Hospitality, Real Estate, or a related field; MBA or relevant graduate degree preferred. Minimum 7-10 years of progressive leadership experience in airport, real estate, retail, hospitality, or transportation environments. Proven experience managing complex budgets, client relationships, and vendor networks. Demonstrated success in cross-functional leadership, stakeholder engagement, and organizational change management. Familiarity with airport operations, public-private partnerships (P3), and regulatory compliance highly preferred. Proficient in Microsoft Office, budgeting tools, and project management software. Key Competencies Strategic Thinking - Sees the big picture; connects operational details to broader business objectives. Leadership - Empowers and inspires teams; sets clear direction and expectations. Operational Excellence - Delivers efficient, high-quality results through strong planning and execution. Stakeholder Management - Builds trusted partnerships with clients, public agencies, and internal departments. Financial Acumen - Manages budgets, forecasts, and financial performance with precision. Communication Skills - Articulates complex ideas clearly and persuasively across audiences. Agility - Adapts quickly in a fast-paced, ever-evolving environment. Customer-Centricity - Champions traveler experience and partner success at every touchpoint. Compensation Exempt $125,000 - $168,000 per year + Discretionary Annual Bonus What is important to us Unibail-Rodamco-Westfield (URW) is driven by an entrepreneurial foundation of talented and ambitious employees who embrace change, strive for innovation, and know when to venture into uncharted terrain. Teams within URW are collaborative and thrive by working together to seize opportunity and solve challenges. Employees receive mentorship and guidance while being empowered to drive their initiatives, embracing their individuality and unique backgrounds. URW‘s flagship destinations are interwoven into the community fabric, and we give employees the power to be impactful in their work and lead meaningful change in our communities through volunteering, DE&I programming and leading ESG efforts. URW is an innovator and trend setter in experiential entertainment and is making bold moves to be a brand that creates inspiring consumer experiences in-person and digitally. Breaking beyond conventional beliefs, URW is surprising and delighting customers by reinventing being together and creating memorable moments. Our company purpose - to Reinvent Being Together - is about reimagining how individuals and communities come together, socialize, and enjoy dynamic experiences alongside one another in entirely new ways. We are at our best when we are TOGETHER safely and joyfully. Unibail-Rodamco-Westfield is an equal opportunity employer that embraces diversity of backgrounds, perspectives, experience, and skills. We believe that diversity plays an important part in the success of our business, and we are committed to creating an environment which respects, values, celebrates and makes the most of people's differences. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and other legally protected characteristics. Join us in
    $125k-168k yearly 1d ago
  • Assistant Store Manager

    Ronetco Supermarkets, Inc. Shoprite

    Branch manager job in Ridgewood, NJ

    RoNetco Supermarkets is a large volume supermarket chain with nine ShopRite stores located in Northwest New Jersey. Netcong, NJ (Morris County) Byram, NJ (Sussex County) Flanders, NJ (Morris, NJ) Newton, NJ (Sussex County) Hackettstown, NJ (Warren County) Succasunna, NJ (Morris County) Sparta, NJ (Sussex County) Franklin, NJ (Sussex County) Sussex, NJ (Sussex County) Candidates must be available to work in any location. We are actively seeking experienced candidates for Assistant Store Manager positions. Our company strives to serve our customers by “ Caring deeply about people, helping them to eat well and be happy”, and the right candidates will possess the integrity and character to be a part of making this happen every day. We are looking for applicants with experience in managing a retail store with high volumes exceeding $30M in sales annually and a minimum of five years of experience. The position requires managing teams of up to 350+ associates, 14+ department managers and an ability to drive gross margin and develop talent. Evidence of these skills should be represented in the resume and introductory letter. This position is within a ShopRite Retail store and will require evenings and weekends. Qualified applicants must have energy, passion, a great attitude, verbal and numeric reasoning abilities, and a passion to learn and grow in an extremely exciting business. Serious applicants will submit a letter of intention detailing their ability to drive sales and develop people. This position offers a comprehensive benefits package which includes medical, dental and vision plans, paid sick and vacation time, paid holidays, company match 401K and tuition reimbursement.
    $45k-59k yearly est. 2d ago
  • Service Manager - Commercial Roofing

    Roofing Talent America (RTA

    Branch manager job in Tappan, NY

    Tappan, NY $100k - $120k + Bonus Tired of being worked to the bone with nothing in return? Join a company that gives you every opportunity to climb the ladder and shape your future You will join a winning team of high performers striving for excellence, who support one another to achieve their individual and collective goals Limitless opportunity for professional development and internal promotion. You will have no limits to your career What's in it for you? Generous bonus 401k with company match Vehicle allowance Health, dental and vision insurance PTO Company Story Established in the 70's, this family-owned contractor operates primarily across the New York and surrounding New Jersey counties. The company is known for its strong reputation, fair and approachable ownership, and commitment to quality and reliability. Specializing in re-roofing, which makes up 90% of their projects, they handle a diverse mix of universities, commercial buildings, warehouses, office spaces, and retail centers. The culture is built on family values and long-term relationships, offering a steady, supportive and team-focused environment where employees know who they are working with and enjoy a slower, more intentional pace. What you will be doing Managing and mentoring the service department for the Tappen branch: foremen, superintendent and fulltime coordinator/admin Tracking and managing the finances, projects and targets for the department Ensuring customer satisfaction and communication is to the highest standard What you'll need Experience overseeing financials, managing crews, developing customer base and strategic planning Experience leading a commercial roofing service division Strong technical knowledge of commercial roofing systems Experience with selling is highly advantageous Above all else you must be highly motivated and ambitious Don't hesitate and APPLY NOW. Don't have a resume, no problem! Just contact me directly: ******************************* Not quite right for you but know someone that would be an excellent fit? Refer a friend and if they are successfully placed, we pay you $1000!
    $76k-124k yearly est. 4d ago
  • Field Operations Manager

    Gedeon GRC Consulting

    Branch manager job in Newark, NJ

    Gedeon GRC Consulting is looking for a Field Operations Manager to join our firm. The Field Operations Manager oversees the daily field execution of drone and ROV operations, ensuring safe, efficient, and high-quality mission delivery across inspection, mapping, and monitoring projects. Acting as the bridge between field crews, project managers, and the Director of Robotics, the Field Operations Manager coordinates resources, standardizes procedures, and drives operational excellence for the department. Salary Range $90,000 - $120,000 annually. Pay commensurate with experience. Location This is a Hybrid role with remote office work and on-site project work across up to 75% of the time. Benefits 90% Company contribution towards all Health Insurance Plans, 401K Match, PTO, Bonus Potential, 10 Paid Company Holidays, and much more. Responsibilities ❖ Plan, assign, and oversee daily drone and ROV operations, coordinating with Technical and Project Management leads. ❖ Operate drones and ROVs in the field as mission requirements dictate, serving as Operator in Command when necessary. ❖ Ensure all field missions meet safety, regulatory, and client requirements. ❖ Support scheduling, staffing, and resource allocation for multiple concurrent projects. ❖ Provide direct supervision and mentorship to drone pilots, technicians, and junior operators. ❖ Coordinate training programs, including pilot projects, confined space operations, and emerging technology adoption. ❖ Lead field debriefs and drives continuous improvement in operational procedures. ❖ Develop and enforce Standard Operating Procedures (SOPs) for all field operations, ensuring compliance with legal, safety, and client requirements. ❖ Oversee equipment readiness, maintenance, and lifecycle management for drones, ROVs, payloads, and support equipment. ❖ Maintain and review, and reduce mission documentation, flight logs, and incident reports into detailed summaries and recommendations. ❖ Collaborate with cross-functional technical staff and management to translate project requirements into actionable field plans. ❖ Serve as the primary field liaison for client representatives and site contacts. Job Requirements Qualifications ❖ 5-8 years of experience in field engineering, construction inspection, or operations management. ❖ Hands-on experience with UAS (FAA Part 107) and/or ROV operations. ❖ Proven ability to supervise field crews, manage logistics, and deliver safe, high-quality operations. ❖ Strong understanding of aerial data collection, photogrammetry, LiDAR, and digital inspection workflows. ❖ Excellent organizational, communication, and problem-solving skills. ❖ Familiarity with PM software, CAD/GIS, and inspection/reporting tools is a plus. ❖ Access to a vehicle and a valid driver's license is required. ❖ FAA Part 107 License is required. ❖ OSHA 10 or 30 Hour and Confined Space Training is preferred. ❖ The ability to travel to project sites is needed.
    $90k-120k yearly 2d ago
  • General Manager

    Terzo Group

    Branch manager job in New York, NY

    Role: General Manager Company: Terzo Group Compensation: $75,000 - $125,000 base salary + Bonus General Manager - Terzo Group Terzo Group is a growing hospitality group based in New York, known for its family of distinctive venues including The Greats of Craft, Bar Enzo, and Tacos Arriba. We're expanding our portfolio and seeking an experienced, dynamic, and highly organized General Manager to lead one of our operating units. This role combines entrepreneurial leadership with operational excellence, brand stewardship, and a people-first management style. Position Overview The General Manager will oversee all day-to-day operations of their assigned venue, ensuring outstanding guest experiences, strong financial performance, and alignment with Terzo Group's culture and brand standards. This is an opportunity to lead within a growing multi-concept group, working closely with ownership and department leads to execute best-in-class hospitality experiences. Key Responsibilities • Lead all aspects of daily operations including service standards, staffing, cost controls, and guest satisfaction. • Recruit, train, and develop a high-performing team that reflects Terzo Group's values and hospitality ethos. • Oversee financial performance including labor management, inventory, and budget goals. • Ensure compliance with health, safety, and regulatory requirements. • Collaborate with ownership and marketing to execute brand initiatives, events, and seasonal programming. • Maintain vendor relationships and oversee procurement and product consistency. • Champion a culture of accountability, professionalism, and warm hospitality. Qualifications • Minimum 5+ years of management experience in hospitality (restaurant, bar, or hotel group preferred). • Proven ability to lead teams and manage high-volume, high-touch operations. • Strong understanding of financial reporting, labor management, and cost controls. • Excellent communication, organizational, and leadership skills. • Passion for hospitality, design, and creating memorable guest experiences. • Experience opening or scaling new concepts a plus. Compensation & Benefits • Base Salary: $75,000 - $125,000 (commensurate with experience) • Quarterly performance bonus potential up to 10% • Medical and dental coverage • Paid vacation and sick time • Continuing education support for professional development About Terzo Group Terzo Group is focused on community-driven hospitality and place-making by building brands that inspire connection, celebrate culture, and elevate everyday experiences How to Apply To apply, please send your resume and a personal brief to ******************** with the subject line 'General Manager - Terzo Group'.
    $75k-125k yearly 2d ago
  • General Manager

    Saf-T-Swim Swim School

    Branch manager job in Commack, NY

    Are you passionate about making a positive impact on children's lives? As General Manager, you will lead a diverse team, manage 4-wall swim school operations, and increase sales through enrollment while ensuring profitability. In this role, you will oversee our expanding aquatics programs, ensure a safe and clean environment, deliver a world-class customer experience, and engage the local community effectively. This role will be crucial in locally and nationally growing our brand and delivering consistent brand standards. If you are excited about giving back to the community and making a lasting impact on children's lives, then SafeSplash is the place for you! Benefits Paid Training Daily Pay available SafeSplash Brands Curriculum Certification Bonuses Opportunities Flexible Hours Free Swim Lessons for immediate family of employees Career Growth Health Insurance Paid-Time Off 401k Responsibilities: Operations Management Class Scheduling: Effectively manage scheduling and staffing levels to meet business demands and class mix. Risk Management and Compliance: Ensure all operations comply with local, state, and federal regulations, including safety standards, health codes, and employment law. Facilities: Ensure ongoing maintenance, cleanliness, and brand standards, including the interior, exterior, pool, and pump room are maintained. Safety: Promote a safety culture for our team, students, and parents by consistently executing the quality assurance and brand standards and responding accordingly. Financial Acumen Reporting: Leverage financial data and reporting to build and execute strategies to deliver the expected outcomes with revenue and profitability. Labor Management: Effective use of labor to maximize utilization and class mix. Budget Management: Monitor expenses while balancing the brand standards and financial outcomes. Cost Control: Implement cost-saving measures without compromising the quality of the services or the brand. Employee Management Hiring & Staffing: Manage recruitment, post jobs, interview, and oversee onboarding to integrate new employees while also effectively planning succession. Training & Development: Provide initial training for new staff and ongoing education and development for all team members to enhance skills and stay current with standards. Retention-Focused: Cultivate a positive, inclusive workplace culture that encourages staff retention through team building, recognition, and growth opportunities. Culture of Performance: Provide employees with ongoing coaching, feedback, and support to foster continuous improvement and professional growth. Customer Experience Customer Satisfaction: Deliver a world-class customer experience, leveraging Net Promotor Score (NPS) to measure effectiveness and adjust where needed. Customer Retention: Ensure consistent execution of processes to drive customer engagement and retention. Customer Follow-Up: Manage all customer requests effectively and promptly, as well as feedback from social platforms. Customer Reviews: Actively obtain customer feedback and reviews on platforms like Google, Yelp, and local landing pages to boost enrollment and SEO engagement. Marketing & Community Engagement Local Marketing: Develop and implement a local marketing strategy to promote the school's programs and ensure continuous growth and community involvement. Social Media Management: Create and manage social media posts on relevant platforms to encourage customer interaction, engagement, and enrollment. Competitive Awareness: Maintain a competitive advantage in the community through competitive analysis, pricing research, and staying informed about new openings. Community Relations: Build and maintain relationships with local businesses to enhance community visibility and create cross-promotional opportunities. Job Type Full-time Pay: Based on experience, location and volume impacts Weekdays, Weeknights and Weekends required 40+ hours a week (typically 40 hours a week; seasonality can impact this) Work Location: On-site Requirements 3-5 years of management experience leading large teams. (30+ employees) High school diploma or equivalent required; a bachelor's degree in recreation, sports management, business administration, or a related field is preferred. Strong written and verbal communication skills. Ability to multi-task in a fast-paced environment while being agile and taking initiative. Strong critical thinking skills and proactive approach to problem-solving. Must be able to lift 30 lbs. and be on your feet for long periods. CPR, First Aid, and AED certifications are required within 90 days of hire. (training provided) Lifeguard and Certified Pool Operator certifications preferred. Aquatics management or swim instruction experience is a plus.
    $65k-126k yearly est. 2d ago
  • General Manager

    Lapine Fitness Studio

    Branch manager job in New York, NY

    Join Our Leadership Team as Our General Manager At Lapine Fitness Studio (LFS), we're on a mission to transform lives and redefine the fitness experience in Brooklyn. As a growing Small Group Personal Training facility, we're seeking a General Manager to lead our coaching team, drive membership growth, and champion our culture of excellence. This is a high-impact leadership role that combines people development, operational leadership, and strategic sales execution - perfect for someone who thrives in both community-building and business growth. About LFS LFS is built on community, 6-star service, and care. We pride ourselves on delivering a premium training experience supported by an engaged, high-performing team. The General Manager is a cornerstone of this mission - leading with integrity, maintaining exceptional standards, and helping every member and coach feel supported and empowered. Core Responsibilities: Coaching (Approx. 10 Sessions/Week) Deliver high-quality small group personal training sessions Lead first sessions for new members to ensure a seamless and memorable introduction to LFS coaching and culture. Support high-traffic sessions to maintain consistency and exceptional member experiences (as needed) . Team Management & Development Conduct weekly 1:1 meetings with each coach to review performance, set goals, and identify growth opportunities. Host weekly team meetings to share updates, celebrate wins, and maintain alignment across the coaching staff. Perform weekly session audits to ensure coaching quality, consistency, and adherence to LFS standards. Be a culture carrier - model professionalism, care, and leadership in every interaction. Lead in-services to upskill the coaching team and strengthen the member experience. Sales Follow up with new leads to maximize conversion opportunities. Conduct sales calls with prospective members and ensure a smooth transition into onboarding Own, Track and report key sales metrics Collaborate with leadership to plan studio promotions, events, and community partnerships that support lead flow and brand visibility. Leadership & Strategy Attend and contribute to weekly Level 10 meetings - reviewing KPIs, quarterly projects, weekly to-dos, issues, and opportunities. Collaborate cross-functionally with Director of member expereince to strengthen community engagement, enhance retention, and foster a unified team culture. Take ownership of key KPIs and lead the development and execution of quarterly studio growth initiatives. Support staff hiring, onboarding, and training systems to maintain a world-class team. Ensure consistent alignment between LFS's mission, core values, and day-to-day execution. Provide ongoing insight and recommendations on programming, scheduling, and team performance. What We're Looking For Proven Leadership Experience: 2+ years in fitness management, team leadership, or sales-driven roles. Sales & Communication Skills: A confident, empathetic communicator who thrives in conversations and conversions. Coaching Expertise: Experience in small group personal training, programming, and member engagement. Organizational Mastery: You balance systems and relationships with equal skill. Culture-Driven Leadership: You bring energy, accountability, and care to every interaction. Why Join LFS? Make a Real Impact: Lead a passionate team and help shape the growth of a leading Brooklyn fitness studio. Professional Growth: Access leadership mentorship, ongoing education, and meaningful career development. Positive Culture: Join a community of driven, supportive people who care deeply about their craft. Strategic Autonomy: Collaborate directly with ownership on vision, systems, and innovation. Position Details Location: South Slope, Brooklyn Hours: Full-time, in-person Compensation: $70,000 to $85,000 annually Interested? Email ****************** with the subject line "LFS GM opportunity"bout why this role resonates with you.
    $70k-85k yearly 2d ago
  • Assistant Manager / Executive Operations Support

    Healthyline

    Branch manager job in New York, NY

    HealthyLine is an innovative wellness company based in Midtown Manhattan, known for pioneering gemstone heat therapy technology. Our products combine natural gemstones, far-infrared heat, negative ions, and PEMF therapy to enhance health and relaxation. The company's showroom doubles as a retail space and a collaborative operations hub for creative and business teams. We are seeking a proactive, highly organized Assistant Manager / Executive Operations Support professional to work directly with our COO. This is a multifaceted role for someone who enjoys managing operations, coordinating projects, and engaging in marketing and partnership initiatives. What You'll Do This is a multitasking, in-house position designed for a proactive professional who thrives on variety. The role combines operations management, administrative support, marketing participation, and light showroom sales assistance. You'll work directly with the COO, assist in managing partnerships and internal teams, and help ensure smooth coordination across departments. Who You Are A self-starter with a balanced mix of operational discipline, creative thinking, and communication finesse. You thrive in a fast-paced environment, enjoy multitasking, and take pride in being the organizational backbone that keeps teams running smoothly. Fluent in Ukrainian, Russian and English languages Required Experience Fluent in the Ukrainian/Russian languages Bachelor's degree or equivalent experience in Business, Marketing, Operations, or related field. Minimum 3 years in administrative, managerial, or operational support roles. Strong written and verbal communication skills in English. High proficiency with Microsoft Office, Google Workspace, CRMs, and AI tools. Excellent organizational, multitasking, and time-management abilities. Experience managing small teams or coordinating complex projects. Reliable, professional, and discreet when handling confidential information. Willingness to occasionally extend hours when deadlines require. Why Join HealthyLine Competitive annual salary of $65,000. 7 paid holidays per year and 5 PTO (Paid Time Off) days annually.* Health insurance is available after 6 months of employment.* Opportunity to grow with an established yet innovative wellness brand. Engage in diverse, meaningful work that bridges operations, marketing, and creative collaboration. Friendly, motivated team environment in the heart of Manhattan. Stable, full-time position with long-term growth potential. Location: Midtown West, Manhattan, NY Schedule: Monday-Friday, 10:00 AM - 7:00 PM Salary: $65,000 annually What's Next We're looking to fill this role within the next two weeks. Initial interviews will begin immediately. If you're ready to join a company that values innovation, efficiency, and teamwork, we'd love to meet you. To Apply: Send your resume, LinkedIn profile, and a brief note on why this role excites you to [insert email or application link].
    $65k yearly 2d ago
  • General Manager

    The Moinian Group 4.0company rating

    Branch manager job in New York, NY

    New York City Property Management company based in Manhattan is looking for a highly skilled, experienced, hands-on, and detail-oriented General Manager for its flagship location; a luxurious, high-traffic and fully occupied residential property of 1185 + units. The successful candidate must have a successful record of managing and directing all daily and long-term activities, and projects for resident services, operations and maintenance, asset planning and budgeting at a large, high traffic residential property. Responsibilities also include developing and executing a business plan, budget management, capital planning and oversight of the daily management of large teams and operational activities. This role may include the option to live onsite in a one-bedroom apartment, which will be factored into total compensation package valued between $125,000 and $200,000 annually. Core Responsibilities Budgeting & Reporting Contribute in and oversee the preparation of annual budget and asset management plan. Oversee monthly financial reports, variance reports, and CAM reconciliations, or prepare as needed. Ensure approved budget is consistently met with primary focus and direct responsibility for cash flow forecasts, re-forecasts and funding requests. Responsible for reviewing, auditing and approving all reports prior to delivering to senior management. Responsible for controlling the procurement, contracting, and expenditure processes per company policy. Collaborate with accounting team to ensure all policies and procedures are properly and timely executed and followed. Responsible for reviewing real estate tax assessments and engaging tax consultants when necessary. Daily Operations Implement and execute the approved strategic management plan for the asset(s). Own primary responsibility for successful execution of all day-to-day operations to assure 100% compliance with established policies and procedures. Provide direction, coaching In close partnership with the Resident Manager, oversee all construction projects and delegate components of the projects, where possible, to ensure accurate, timely and within budget completion Ensure all resident matters, including work orders, general requests, and complaints are resolved timely. Risk Management Conduct bi-weekly site inspections and walk-throughs. Ensure a property inspection program is in place and implemented. Ensure regulatory compliance and effective management of risk and liability Oversee and approve the creation and maintenance of all site specific documentation and initiatives including, but not limited to, site operations manuals and emergency procedures manuals. Ensure corrective actions are taken quickly and efficiently for any violations requiring repairs to building systems Fluent in rent laws and experienced managing rent stabilization, market and affordable housing. Experienced in all legal processes to successfully manage, but not limited to A-Z, L&T, holdovers. Resident Management Establish and maintain positive relationships with residents Maintain site specific lifestyle programs that align to occupancy strategy and always seek opportunities for improvement. Oversee and approve the creation and maintenance of all resident related documentation and initiatives including, but not limited to, resident handbooks, resident anniversary programs, retention programs, surveys and feedback forms, training meetings. Process and manage accruals, evictions, timely rent payments, account audits to ensure all resident accounts and receivables are current. Resident billing Lead renewal process and ensure renewal policies, procedures and tactics are followed leading to exceptional renewal rates and meeting renewal goals. Team Management Hire, train, and supervise management staff. Responsible for performance management, salary reviews, goal setting. Organize, monitor and assess the performance of supervised staff. Assure that staffing aligns to agreed qualifications Ensure proper staffing levels within budget. Lead by example, coach and drive team performance and reaching leasing, renewal and account receivables goals. Vendor Management Participate in negotiation of service contracts to achieve highest levels of performance at competitive pricing in compliance with the company's policies and procedures. Ensure team is overseeing vendors and accountability measures are in place. Manage external vendors, contractors and consultants as required by the company. Follow agreed processes and procedures to procure contract services, follow all on-boarding requirements and maintain contracts. Maintain excellent vendor relationships. Licenses, Permits, Documentation Maintain documentation of as-builts, operating manuals, maintenance, standard operating and emergency procedures. Identify gaps and develop documentation in accordance with requirements. Assure that all required licenses, permits and certificates are maintained, available and current for the property, equipment and personnel. Position Requirements 5 years+ of managing luxury residential real estate assets, multifamily in Manhattan. Condo/Co-op experience does not apply. Strong understanding of property, building management and real estate concepts Large projects oversight experience required. Financial Acumen is a must Accounting experience is a plus Advanced, hands-on MS Office skills (emphasis on Word/Excel) Strong multi-tasking skills Exceptional customer service and communication skills Strong organizational skills Ability to remain calm and thrive under pressure in a fast-paced environment. Time management skills People management skills / Leadership Property management software experience, Yardi, BuildingLink, Salesforce is a must. Integrity, honesty, always operates at the highest levels of moral standards.
    $60k-102k yearly est. 5d ago
  • Assistant Manager

    Aritzia

    Branch manager job in Garden City, NY

    THE TEAM The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences. THE OPPORTUNITY Aritzia is growing, and our Store Management team is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself. THE ROLE As the Associate Boutique Manager, you will: Lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships Create an optimal balance of sales and service by having the right people in the right place at the right time Own or escalate details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience Manage the day-to-day performance of the retail team in support of business objectives, enabling progressive career development and an incredible employee experience THE QUALIFICATIONS The Manager has: The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes The ability to set clear objectives and inspire the team to reach their highest potential A dedication to quality and investing in results that always add value to the business A great sense of style, representing Aritzia's brand, aesthetic and style fundamentals while setting trends and influencing culture THE REWARDS You will receive industry-leading pay & benefits at Aritzia: Competitive Pay Package We're committed to performance-based pay increases. Product Discount - Our famous product discount, online and in store Aspirational Workspace - Every detail is considered to connect to the energy of the culture. ARITZIA Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
    $46k-89k yearly est. 1d ago

Learn more about branch manager jobs

How much does a branch manager earn in North Hempstead, NY?

The average branch manager in North Hempstead, NY earns between $39,000 and $87,000 annually. This compares to the national average branch manager range of $39,000 to $80,000.

Average branch manager salary in North Hempstead, NY

$59,000

What are the biggest employers of Branch Managers in North Hempstead, NY?

The biggest employers of Branch Managers in North Hempstead, NY are:
  1. Ferguson Enterprises
  2. Citizens Financial Group
  3. Ridgewood Savings Bank
  4. Citizens Alliance
  5. Almstead Tree and Shrub Care
  6. Emerald Tree Care & Shrub
  7. Fourleaf Career
  8. JPMC
  9. Muthoot Finance Usa Corporation
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