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  • Sr Manager, CRM

    Tag-The Aspen Group

    Branch manager job in Chicago, IL

    The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as Sr Manager, CRM. TAG is seeking a highly experienced Senior Manager of CRM to lead our customer relationship strategy with a specialized focus on personalization and contact strategy for the ClearChoice Dental brand. The ideal candidate will be an expert in using CRM tools and analytics to create personalized customer experiences and develop contact strategies that engage customers across multiple channels. This role requires a strategic thinker with a deep understanding of customer data, behavior analysis, loyalty program strategy, and marketing automation tools with the express purpose of improving customer KPIs. Partner with Product Marketing to build optimal customer experiences and inform requirements for marketing system applications. Responsibilities and Duties: Develop and implement comprehensive CRM strategies focused on personalization and customer engagement, aiming to maximize customer lifetime value. Lead the planning and execution of targeted marketing campaigns and journeys based on customer segmentation, behavior analysis, and predictive modeling. Utilize advanced analytics to understand customer needs and preferences, tailoring contact strategies across email, social media, mobile, and other digital channels. Collaborate with cross-functional teams, including marketing, sales, and IT, to integrate CRM strategies with broader business objectives. Monitor and evaluate the effectiveness of CRM initiatives, adjusting strategies based on performance data and market trends. Stay abreast of the latest technologies and trends in CRM, personalization, and customer engagement, recommending improvements and innovations. Work with the team to foster a culture of excellence, innovation, and continuous improvement. Manage vendor relationships, ensuring the selection of the best tools, technologies, and services to support CRM objectives. Prepare and manage the CRM budget, ensuring efficient allocation of resources and maximization of ROI. Advanced relational marketing database knowledge, proficiency with direct marketing principles, database marketing, customer contact strategy and system and the design implementation of CRM, loyalty and referral programs Entrepreneurial and nimble, takes ownership and drives forward amidst ambiguity while also building relationships and alignment cross-functionally with internal partners Strong communication skills, ability to effectively communicate technical concepts to non-technical audiences Skills Required: Bachelor's degree in Marketing, Business Administration, or a related field. Minimum of 7 years of experience in CRM, with a proven track record of developing and implementing successful personalization and contact strategies. Analytical and creative; you see connections between your work holistically across the business and find creative ways of approaching problems with expertise in customer data analysis, segmentation, and predictive modeling. Experience with CRM software and marketing automation tools, with a deep understanding of their capabilities and limitations. Exceptional leadership skills, with experience managing cross-functional projects. Excellent communication and collaboration skills, with the ability to work effectively with stakeholders at all levels. Up-to-date knowledge of CRM best practices, trends, and technologies. Demonstrated ability to manage budgets, measure ROI, and make data-driven decisions. Creative problem-solving skills, with a passion for innovation and continuous improvement. Strong communications skills: you know how to translate complex data into easy to understand, actionable insights. Nimble problem solver able to tackle heart-of-the-business strategic questions, develop informed strategies, communicate them effectively, and drive alignment in a fast-paced environment. Appetite and capacity to build a new muscle from the ground up, establishing the processes, deliverables, cross-functional relationships from a blank page. Retail experience is preferred, showcasing your familiarity with the industry's unique challenges and opportunities. This provides a general overview of the purpose of the position. While specific duties and responsibilities may evolve, the general objective remains the same: to create personalized customer experiences and develop contact strategies that engage customers across multiple channels and provide strategic guidance to our business. Additional Job Description If you are an applicant residing in California, please view our privacy policy here: ********************************************************************************* Salary: Annual pay range: $145,000 - $155,000, plus bonus/incentives A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match
    $145k-155k yearly 2d ago
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  • Market Service Manager

    Makita U.S.A., Inc. 4.3company rating

    Branch manager job in Chicago, IL

    Power Up Your Career with Makita USA!!! At Makita USA, we believe our employees are the driving force behind our success. That's why we offer a competitive and comprehensive benefits package to support your health, financial well-being, and professional growth. When you join Makita, you become part of a dynamic, innovative, and team-oriented culture that values hard work and dedication. Makita is a worldwide leader in the professional power tool industry. Over the past 100 years, we have built a reputation for using the finest raw materials, the most advanced manufacturing equipment, and the most rigorous quality testing in the industry. Headquartered in La Mirada, CA, Makita U.S.A., with offices in Reno, NV, Wilmer, TX, and Flowery Branch, GA, has brought Makita's best-in-class engineering advantage to professional power tool users in America since 1970. Job Summary Under the supervision of the National Market Service Manager, exercises independent judgment in correlation with Sales initiatives to provide sales support and quality service in a timely and accurate manner on all Makita products through various methods to Target End Users and key Makita Dealers. Responsible for managing service initiatives in support of ongoing conversion strategies, providing after-sales service support through various methods and programs. Salary $80,000 - $90,000 per year plus bonus potential Essential Job Duties To perform this job successfully, an individual must be able to perform each essential duty to satisfactory standards. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Embraces and promotes brand values while delivering customer care principles. Works together with the Sales Team to develop and implement strategies in the marketplace that result in conversions. Builds and maintains business relationships with Target End Users, Key Dealers, ASCs, and purchasing contacts to provide good communication and consistent follow-up resulting in quick action and attentive service. Provides feedback to the Sales Team concerning new jobs, core products, purchase opportunities, as well as any competitive activities taking place in the assigned territory. Professionally presents features and benefits of Makita products, providing sales support, technical PK assistance, and training to Target Users and Key Dealers. Travels throughout the assigned territory to conduct in-person service calls regularly, including prospective customers. Communication may occur via phone, email, or text. Displays or demonstrates products using samples or catalogs and emphasizes features and benefits. Communicates daily with the Territory Sales Manager and weekly with the District Sales Manager; also meets weekly with the Sales Team to review strategies and discuss territory opportunities. Prepares weekly and monthly activity reports for the assigned territory. Presents, discusses, and understands Corporate Sales Programs. Coordinates customer training by scheduling and assisting with demo events, shows, etc., within the assigned territory and upon management request. Investigates customer problems and acts or alerts appropriate personnel to resolve issues promptly. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice. Skills Required Creativity & Detail Orientation - Generates creative solutions and demonstrates attention to detail. Problem Solving - Identifies and resolves problems promptly. Technical Skills - Continuously builds product knowledge and repair skills; shares expertise with others. Maintains general knowledge of power tools and their applications and provides product recommendations. Responds to technical inquiries and provides training as needed. Customer Service - Responds promptly to customer needs, solicits feedback, and provides timely service and assistance. Interpersonal Skills - Listens effectively, de-escalates customer frustrations, and provides service solutions. Oral Communication - Speaks clearly, listens actively, and demonstrates group presentation skills. Written Communication - Writes clearly and informatively; edits for grammar and spelling; gathers and records numerical data; reads and interprets written information. Planning & Organizing - Prioritizes and plans work activities daily; uses time efficiently; sets goals and develops realistic action plans. Professionalism - Reacts well under pressure, treats others with respect, and follows through on commitments. Adaptability - Handles frequent change, delays, and unexpected events by adjusting approach as needed. Language Skills - Reads, analyzes, and interprets technical service diagrams and repair manuals; presents information and responds to questions from managers, customers, and the public. Computer Skills - Proficient in Microsoft Outlook, content management systems, Microsoft Excel, and Microsoft Word. Bilingual - Spanish preferred. Applicants must live in or near the assigned territory. Must be able to safely operate a moving vehicle. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This position works out of a company vehicle and makes several stops throughout the day. Travel Occasional travel is expected, including overnight stays. Education and/or Experience Desired The requirements listed below represent the knowledge, skills, and abilities required: Bachelor's degree in business management or sales (preferred but not required). Minimum of three years of previous management experience in sales or service. Valid driver's license with a safe driving history. Physical Demands The physical demands described here are representative of those required to perform the essential job functions: Regular use of hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Regular standing, walking, stooping, bending, and reaching above the head. Frequent sitting. Occasional lifting, pushing, or pulling up to 70 pounds. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to ascend and descend stairs. Continuous reach to sort miscellaneous items. Physically and mentally able to work in environments with strict deadlines and multiple projects. Our Benefits Include: 🔹 Health & Wellness Medical, Dental, and Vision insurance options after 30 days of employment Flexible spending accounts (FSA) & Health Savings Accounts (HSA) Employee assistance program (EAP) for mental health and well-being Paid subscription to Headspace and 5 other members of your choice 💰 Financial Security Competitive pay & performance-based incentives Branded company vehicle provided 401(k) retirement plan with company match Basic Term Life insurance is 100% company paid Long term Disability Coverage 100% company paid Disability Coverage Voluntary Coverage: Critical illness, accidental, hospital indemnity, whole life and supplemental life plans. ⏳Work-Life Balance Paid time off (vacation, sick leave, and 13 paid holidays) Employee discounts on Makita tools and accessories - because we know you love quality tools! 🚀Career Growth & Development Training programs Tuition reimbursement Internal promotion opportunities Collaborative, innovative work environment Join Makita USA and power up your career with a company that values innovation, teamwork, and excellence! 📢 Explore Opportunities & Apply Today! Disclaimer This description reflects management's assessment of the job requirements at the time it was prepared. It is intended as a guideline and is not an exhaustive list. Management reserves the right to modify duties and responsibilities at any time to meet business needs. Equal Opportunity Statement The Company is an equal opportunity employer and makes employment decisions based on merit. Company policy prohibits discrimination based on race, color, creed, sex, religion, marital status, age, gender, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, veteran status, military service, pregnancy, childbirth or related medical condition, genetic information, medical condition, actual or perceived sexual orientation, or any other status protected by law. The Company complies with all applicable equal employment opportunity laws, including the Genetic Information Nondiscrimination Act of 2008 (GINA).
    $80k-90k yearly 20h ago
  • Training & Performance Manager - Warehouse

    Insight Global

    Branch manager job in Chicago, IL

    REQUIRED SKILLS AND EXPERIENCE -Experience working alongside leadership standing up a new warehouse -Deliver in-person training sessions to onboard new employees, ensuring proficiency in company systems and operational processes. - Proven experience in training, performance management, or learning and development within logistics, warehousing, or supply chain -Regularly assess training effectiveness and recommend improvements to enhance learning outcomes and operational performance -Train employees on Power BI usage to support KPI tracking and daily workflow optimization. -Certify staff on system modules and provide ongoing training as enhancements and new features are introduced. JOB DESCRIPTION Insight Global is seeking a highly motivated and detail-oriented Training and Performance Manager to lead the development and execution of training programs at our clients new 1 million square foot warehouse. This role is critical to ensuring the clients workforce is fully equipped to meet operational demands and deliver exceptional service in a dynamic third-party logistics (3PL) environment. He/She will be a key member of the leadership team, so they will be responsible for building and maintaining a high-performance culture through strategic training initiatives, performance analysis, and cross-functional collaboration. This candidate will work with Operations and Information Technology to understand best practices within the network and help to implement those processes globally. ONSITE MCCOOK, IL FULL-TIME DIRECT HIRE 100K
    $83k-114k yearly est. 1d ago
  • Central Division VP, Middle Market Underwriting Leader

    Liberty Mutual Insurance 4.5company rating

    Branch manager job in Chicago, IL

    A leading insurance company based in Chicago seeks a Central Division Vice President to manage teams of Underwriting Managers and drive underwriting excellence. The role requires extensive experience in underwriting management and proven leadership skills. The candidate should possess strong analytical abilities and effective communication skills. This position is integral to strategy development and managing significant budgets. Join us in fostering an inclusive culture while delivering exceptional service to all clients. #J-18808-Ljbffr
    $132k-183k yearly est. 4d ago
  • Regional Manager

    El Car Wash

    Branch manager job in Chicago, IL

    What you'll be doing: The Regional Manager will be responsible for providing exceptional experiences, training, scheduling, and leading Site Manager & their team members, profitably growing the business, leading Site Managers to maintain their overall location cleanliness and high product quality, and other duties that benefit the company and take care of our guests. A day in your life might include… Being the face of the organization to internal and external partners Overseeing local and regional sales, promotions, and campaigns Planning and directing the hiring and training of new Sales Representatives Directing and coordinating all sales activities locally and regionally Tracking and analyzing sales statistics based on key quantitative metrics Recruiting, hiring, training, developing and motivating top talent in order to maximize gross profit and key performance metrics in assigned area Delivering top notch results for all locations within assigned area Being the role model for store managers in all aspects the job and demonstrating a professional, high-performing, ethical image Making sure all locations are providing top notch customer service and achieving their retention goals. What you'll bring to the team: Team Building: Build high-performing sales teams through the effective recruitment, orientation, training, development, motivation & coaching. Personal Leadership: Always lead by example. Product Expertise: Maintain thorough knowledge of current competitive landscape and be the agent of change. Customer Service: Demonstrate leadership in providing positive and effective resolution customer and team member concerns as first point of escalation for store managers. Partner Relationships: Build strong relationships and lines of communication with carrier personnel. Team Communication: Accountable to ensure communications from senior management are funnelled down to all staff, fully understood and immediately implemented. Strong leadership and interpersonal skills. Proven ability to sell personally and teach others how to sell. Verbal, written and face to face communication skills. Strong conflict resolution skills Excellent time management skills Ability to develop future leaders Strong organization skills Supervisory or management experience of sales team is required, multi-unit management experience is preferred. Demonstrated record of achievement is prior sales position is required. Computer literate with knowledge of all Microsoft Office applications. Enthusiasm for retail and recurring memberships is required. Car Wash experience is a HUGE plus. A smile and positive attitude! A welcome collaboration! Teamwork makes the dream work & at El Car Wash we depend heavily on our team to work together. Being a true Team player is a must! Is this the right job for you!? You love retail sales and are inspired to match customers to products and services that wow and excite! You positively influence your team to deliver great customer and team experience and you lead by example. You have previous retail sales and leadership experience so you already know the important stuff, we can teach you about our products. You are flexible and willing to change and grow. You know how to get results and how to have fun while doing it. Flexible to workday, evening and weekend shifts based on business needs. Traveling within your territory (up to 75% of the time). El Car Wash Benefits: FULL Comprehensive Benefits (Health, Dental, Vision, Ancillary) Vacation Days Sick and Mental Health Days 401K Retirement Savings Plan with a 4% Match! FREE Money!! Comprehensive On the Job Training and Career GROWTH FREE Car Washes! A little bit about us: Founded in 2011 and proudly headquartered in Miami, El Car Wash is Florida's #1 express car wash and we're just getting started. At EL, we're not just washing cars. We're transforming the car wash experience. With state-of-the-art technology, eco-friendly practices, and an unmatched customer experience, El Car Wash is setting a whole new standard. Our unlimited wash programs, customer-first amenities, and innovative services make us a destination, not just a stop. At El Car Wash, our people drive our success. We're passionate about creating a fantastic work environment, empowering neurodivergent individuals, supporting our Veterans, and giving back to the communities we call home. From partnerships with the Florida Panthers and Detroit Lions, to collaborations with Baptist Health, AdventHealth, and Zoo Miami, we're committed to making a difference- both on and off the road. Join a team that's fast-growing, community-driven, and committed to excellence. Your career is about to shine! El Car Wash is an Equal Opportunity Employer
    $85k-143k yearly est. 5d ago
  • General Manager - IL

    Qdoba 3.8company rating

    Branch manager job in Chicago, IL

    Pay Range: $57,783 - $66,950 annually Responsible for managing the overall operations of a Qdoba restaurant. Uses discretion in daily management decisions with accountability for living the Brand values and helping the brand thrive. Focuses on developing a people and guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements. KEY DUTIES/RESPONSIBILITIES: Maintain fast, accurate service, provide excellent customer service, and model restaurant hospitality responding to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery. Trains, develops, coaches, and evaluates employee performance; ensures systems for training employees are fully implemented and followed. Maximize store sales goals versus budget, including participation in marketing programs. Oversee and partner on increasing catering sales. Train, monitor, and reinforce food safety procedures. Work with the leadership team to meet sales goals. Manage food and labor costs. Execute company policies and procedures, ensuring compliance with all state and federal labor laws and regulations. Monitor food inventory levels and order product when necessary. Manage and maintain safe working conditions. Manage employees in a manner that encourages them to grow with the company and reduce turnover. Focuses efforts on developing long term sales growth initiatives designed to drive profitable sales growth. Responsible for the new hire life cycle including the interview and selection process along with proper training Anticipate and identify problems and initiate appropriate corrective action. Ensure continual improvement of Quality, Service, and Cleanliness Identifies and develops internal candidates for management and Shift Lead positions. QUALIFICATIONS: To remain compliant with state and federal laws, you must be at least 18 years old. Education: High school diploma or equivalent required. Experience: 5+ years QSR experience with 2+ years in a leadership position Skills/Knowledge/Abilities: Excellent prioritization, interpersonal, problem-solving, and collaboration skills. Effective verbal and written communication skills; highly motivated and organized. Demonstrates integrity and ethical behavior. Can take direction from individuals in higher-level positions. Comfortable working in a fast-paced environment with proven ability to recruit, hire, coach, train and motivate employees. Must have a valid driver's license. Physical Requirements: Ability to lift equipment and cases of product weighing approximately 10-50 lbs. Must be able to speak and hear clearly on the telephone and in person. Must be able to operate a computer, i.e., desktop, tablet, etc. REASONABLE ACCOMMODATION: Qdoba and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. Pay Range: $57,783 - $66,950 annually Benefits: Medical, Dental, Vision, & 401k for eligible employees PTO (including vacation, sick & holiday) Tuition reimbursement Privacy Policy: ***************************** QDOBA takes pride in carefully selecting talented people and mixing them together to discover amazing flavors. We value the diversity that all our employees bring to the table and the new flavors they bring to our team. Employment decisions and rewards recognize job accountabilities, business needs, and performance merit without regard to age, gender, race, religious affiliation, Veteran status, sex, gender identity, sexual orientation, disability, or any other protected classification recognized by applicable federal, state, or local law.
    $57.8k-67k yearly 7d ago
  • Operational Account Manager, Freight Operations, Road US

    DSV A/S 4.5company rating

    Branch manager job in Itasca, IL

    FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************. DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Itasca, N Arlington Heights Rd Division: Road Job Posting Title: Operational Account Manager, Freight Operations, Road US - 101486 Time Type: Full Time Summary The Operational Account Manager, Freight Operations is an integral part of the Road US team's freight brokerage operations and assist with the establishment and development of relationships with customers by providing exceptional customer service. They are responsible for developing the branch's house accounts, while continuously seeking out new growth opportunities with current and new clients and oversee the flow of communication with clients regarding all aspects of the account. Duties & Responsibilities Develops the overall customer relationship via all methods of communication, phone, email, and in person. Negotiates with transportation carriers and providers to obtain, set rates and determine services available. Researches and determines growth opportunities within the branch's house accounts. Investigates, actions and establishes new customer leads and opportunities. Examines customer requests to provide best service options and pricing available. Proactively handles customer shipment requests. Utilizes our TMS system and provides data input to facilitate material movement, planning, and scheduling. Provides direction and sets pricing guidelines for Carrier Sales team. Monitors shipment tracking progression from pickup through delivery and communicates accurate and up-to-date information to the customer and/or Key Account Manager. Ensures customer expectations are met or exceeded through close communication with Carrier Sales team. Tracks and traces shipments from pickup through delivery to ensure accurate and up-to-date shipment information is being provided to customers. Prepares spend reports as needed and holds regular check ins via QBR or MBR with the customer. Other duties and project work as assigned by manager. Minimum Required Qualifications Education and/or Experience High School diploma. 3 years' experience in logistics, transportation brokerage, or related field. Skills, Knowledge & Abilities Computer Skills Proficient with all Microsoft Office applications, Word, Excel, Teams and PowerPoint. Solid analytical experience in Excel required. Experience with transportation management systems. Language Skills English (reading, writing, verbal) Mathematical Skills Position requires strong mathematical skills for pricing, negotiating and project development Other Skills Superior leadership skills and ability to build and cultivate strong relationships Driven, enthusiastic, and highly motivated High attention to detail and ability to multitask Strong organizational skills Ability to thrive under deadlines and work in a team environment, while also delivering independent results Excellent interpersonal communication and problem-solving skills, verbal, written and in person Strong prioritization skills and works with a sense of urgency Proficiency in using a Windows-based computer Strong ability to persuade, negotiate, and influence others Ability to work flexible hours. Preferred Qualifications Education and/or Experience College degree in Logistics or Supply Chain Management 5 years' experience in logistics, transportation brokerage, or related field. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. The employee also regularly lifts and/or moves objects up to 10 pounds. Specific vision requirements of this job include close vision and distance vision. Work Environment While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. Other Information Able to travel as needed up to 5%. For this position, the expected base pay is: $52,000 - $70,500/ Annual. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations. DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email Operational Account Manager, Freight Operations, Road US Itasca
    $52k-70.5k yearly 4d ago
  • Branch Manager

    RÖHlig Logistics

    Branch manager job in Mount Prospect, IL

    Shaping the Future of Logistics- Your Career Starts at Röhlig Whether it's sea freight, air freight, or contract logistics, at Röhlig Logistics you'll help create tailor-made solutions that move the world forward. As a global, family-owned company founded in Bremen, Germany in 1852, we've built our reputation on reliability and trusted partnerships. Röhlig USA is a global freight forwarder specializing in air, ocean, and contract logistics. We deliver customized supply chain solutions through a network of over 2,700 employees worldwide. As a privately owned company, we focus on long-term partnerships and high-quality service. Our U.S. team is growing rapidly, driven by innovation, reliability, and customer success. We are seeking a results-driven Branch Manager for our Mount Prospect location. The ideal candidate brings strong leadership experience, deep expertise in freight forwarding, and a customer-focused mindset. What you will do: Operational Functions Coordinate the operations for both Imports & Exports departments, monitoring workflows and management of resources to ensure and verify timely and accurate operational processes. Ensure speedy delivery of cargo to customers. Compliance with all regulations of USA Customs/IATA/TSA and other governing bodies. Assists Human Resources in the hiring and termination of employees. Financial and Accounting Outcomes Set goals and objectives for the branch in accordance with company guidelines and key performance areas/indicators, number of jobs, revenue and cost per job, expenses & revenue ratio. Full P/L responsibility, set Budget and target and present to Management. Collaborate with Sales to integrate operations and sales budgets. Develop a business plan in conjunction with his/her key staff, to achieve the stated company outcomes. Use established indicators and tools (e.g. daily invoicing and job numbers, financial reports etc.) appropriately. Ensure all accounting matters are finalized to maximize revenue and all accounting functions in the branch are dealt with in a timely manner. Client, Supply Management, and Business Development Management of allocated customers using established tools (e.g. client activity reports) in order to achieve and exceed targets. Negotiation of contracts with customers, suppliers and overseas agents. Deployment of information on all contracts with customers and suppliers to all parties. Prospect new business and Sales Development. Resolve discrepancies, while keeping record of discrepancies via the Innovations and Incidents 16. Management (IIM) to ensure compliance. People Management Lead, motivate, and manage operations and sales teams. Retain adequate staffing levels. Conduct annual performance reviews July and January; Establish targets and objectives. Monitor staff performance - work with HR on employee relations and training issues. Uses discretion and judgment to make decisions on job status and succession planning recommendations to Human Resources. Keeps in touch with competitor activities and industry trends. Attend industry-related functions when required What you bring: 1.High school graduate, some college preferred 2.Knowledge of related computer applications: EDI/Cargowise, CRM 3.Familiarity with all freight forwarding procedures and financials: TSA, CBP, IATA, FMC, BIS 4.Business unit & Cost center supervision experience: P&L, Debtors, AR/AP 5.Essentially six plus years of industry related experience required 6.Demonstrated Leadership and People Management skills 7.Proven sales ability 8.Highly motivated and results driven 9.Outstanding people skills; customer driven, business savvy 10.Able to handle complex problems, knows how to multitask What we offer you: 1.Comprehensive Medical, Dental, and Vision Insurance - Keeping you and your family healthy is our priority. 2.401(k) Plan with Company Match - We're invested in your future and help you save for retirement. 3.Generous Paid Time Off (PTO) - Whether you're planning a vacation, taking care of personal needsor just need a mental health day, we've got you covered. 4.Supportive Work Environment - From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way. Join our international team of more than 2,700 colleagues across 35+ countries and collaborate on exciting projects for customers around the world. You'll work in a supportive, trust-based, and collaborative environment that values open communication and empowers you to share your ideas and grow professionally. At Röhlig, we're committed to helping you build a long-term career while maintaining a healthy work-life balance - because we believe success is best achieved together. Apply now and shape the future of logistics with us! For further information about the position or the application process, please reach out to: Mark Aulisio Talent Acquisition Manager *********************** More information on ***************
    $37k-54k yearly est. 1d ago
  • Combilift Service Manager

    Combilift

    Branch manager job in Chicago, IL

    The Organisation Combilift is the largest global manufacturer of multi-directional forklifts and an acknowledged leader in long load handling solutions, supporting our number one market in North America. Our U.S. market has doubled in size within the last three years, and our growth strategy is to double again within the next five years, expanding our strong North American team. Combilift continually invests 7% of its revenue in research and development as part of its relentless pursuit of safer, more productive, and cost-effective ways to lift challenging loads in demanding environments. The company's commitment to new product development has cemented its reputation as a global leader in the lifting and handling industry. Since its establishment in 1998, Combilift has sold over 85,000 units across 85 countries, with manufacturing based in our 500,000 sqft purpose-built facility in Monaghan, Ireland. What is the purpose of this role? This role will join a successful material handling organization in North America and will play a key part in the evolving North American Service team. The role holder will also be a central senior member in the commercial expansion of Combilift in North America. The role will involve managing field service personnel and ensuring the servicing team provide prompt and professional services to our clients across North America. This position will be complex, challenging, and stimulating. It requires an experienced and successful material handling industry Service Manager who is passionate and dedicated to providing excellent account management and service, and who can effectively demonstrate this to all stakeholders. The role holder will be expected to work with a wide range of stakeholders, both internal and external-including manufacturing, aftersales, and customers-and will act as the key point of contact for many of our current and future high-profile customers. Reporting Structure This role reports to the President of North America, Combilift. Responsibilities Manage the field service personnel who perform Aftersales support including on-site installation, and technical support. Develop workflow program methods, guidelines, and policies to facilitate efficient customer technical support. Ensure all customer issues are satisfactorily resolved utilizing engineering, manufacturing, and other teams as needed, through resource identification and planning. Address customer enquiries, resolve issues and obtain customer feedback proactively. Demonstrate outstanding customer service through high quality support and integrity at the work environment. Maintain positive and healthy relationship with various teams to ensure customer service effectiveness, and travel as necessary to resolve escalations. Oversee the scheduling and training of field service representatives to meet objectives. Assist in interviewing and hiring new professionals. Proven track record in the material handling Industry. Typically requires 3+ years of managerial experience.
    $57k-95k yearly est. 3d ago
  • Operations Manager

    Search Masters, Inc.

    Branch manager job in Chicago, IL

    Responsible for leading the manufacturing production with electro/mechanical assembly and testing Will supervise 1 production supervisor and 25-30 hourly Will use data and metrics to drive and take full ownership of the product line to drive cost saving projects, on time livery, and labor costs Will find ways to drive improvements while working cross functionally with the other departments 3+ years of supervision/management out of manufacturing Track record of implement cost saving projects Metrics/lean driven Bachelor of Science degree is required
    $62k-102k yearly est. 20h ago
  • Operations Manager

    Sabin 4.1company rating

    Branch manager job in Chicago, IL

    Job Title: Operations Manager About Us: SABIN is a design-forward, rapidly growing company specializing in acoustic and lighting solutions. Our innovative approach and commitment to design excellence drive our fast-paced environment. As demand for our products and services continues to grow, we're seeking a dynamic operational leader to join our team. This role offers solid potential for growth and development. About Your Role at SABIN: The Operations Manager will be responsible for connecting our manufacturing activities with our commercial activities and business needs; ensuring we have the systems in place to produce quality products on time in a safe and professional manner. Our production environment is both reliant on high levels of craft and engineering. We make our products on demand to suit the needs of the architectural projects we supply; we do not build and stock. You will optimize operations to support this business model. Sabin was founded in 2021 and is now in a period of strong growth; many processes and policies are being established for the first time-you will design and implement new processes and policies in collaboration with our talented existing team. Sabin has operational problems typical of a growing company, with the resources to solve them. In this role, you will report primarily to the CEO and secondarily to the Co-Founder. Sabin has operational problems typical of a growing company, with the resources to solve them. In this role, you will report primarily to the CEO and secondarily to the Co-Founder. You will work with the manufacturing, product development, systems and sales teams to join or lead initiatives to improve and refine our operations for improved performance and results. We need an energetic operational leader to join our effort in continuing to build this great company. What You'll Do: Learn and know our business: Learn the ins-and-outs of our business demands and dynamics of our B2B commercial transactions. ERP Implementation: Contribute to the continued implementation of our ERP and MRP systems for higher efficiency, reporting, and process management. Production Management: Partner with our manufacturing team to plan our production, scheduling work in prudent ways that best use our factory and team to ship projects out on time. Material & Purchasing Planning: Partner with our systems team to design more automated processes to ensure that we have the materials needed to build our jobs. Manage the competing pressures of minimizing our lead-times while minimizing our inventory. Industrial Engineering: Analyze and improve our flow of data, labor and materials, Partner with our engineering, systems and manufacturing teams to implement changes for improved results. Industrial Engineering: Analyze and improve our flow of data, labor and materials, Partner with our engineering, systems and manufacturing teams to implement changes for improved results. Desired Qualifications: Educational Background:A bachelor's degree in engineering, business, or science preferred, other fields are considered. Manufacturing experience: Direct experience in a manufacturing environment is a core requirement for this role. Organization & Conscientiousness: Naturally organized, with the ability to be assertive about the needs of the business, while being humane and warm when advocating for the business needs. Initiative & Collaboration: Be comfortable with SABIN's proactive approach, where we take the lead and actively move projects forward, ensuring their success. Desired Characteristics: Organized critical thinker: Methodical and analytical thinking are essential for this role. Your natural mindset must be rational, fact-finding and process oriented. You have the natural reflex to organize and bring order, balanced with a belief in the necessity of nimbleness. Flexible: Willing to try out differing and opposing ideas, a plainspoken natural mediator and listener. The essence of this role is coordinating and connecting different domains. This requires moderation, deliberation, and adaptability. Problems Solver: Comfortable with problems, understanding and defining them, and bringing them all to light. Problems are not something to ignore or shy away from but embrace and comprehend fully for solutioning. Learner: Curious, striving. You know you don't know everything and are always learning, you believe in continuous improvement, growth, and forward-facing transformations. You expect the same from team-mates, at a rate that works for the business goals and team. Multi-disciplinary Tendencies: We seek candidates that show a track record of versatility. This role spans different types of work, having a natural interest and experience in a variety of disciplines gives your viewpoint more credibility as a collaborator. Comfort with complexity: A mind that enjoys games and puzzles-for project management, untangling logistics puzzles and balancing multi-domain interactions to serve our customer best. Imaginative: This is a problem-solving role, the ability to imagine completely new solutions, new ways of working and creatively solve problems is imperative. Positive and Proactive: Leadership by example, this role requires a hands-on individual. Someone who is proactive, takes initiative, and inspires the same in team-mates. Team sports experience and experience in losing / hardship is a strong plus. Our Commitment to You: We offer competitive pay and benefits, and the space to do great work. SABIN places the highest priority on cultivating an engaging, rewarding and collaborative workplace. We are building an inclusive and creative environment---this opportunity for creative and professional growth is vital to us. We have high expectations for ourselves and each other, we work diligently and kindly and listen to one another. Why Join Us? This is a unique opportunity to join a growing, vibrant company at the forefront of design in the acoustic and lighting industry. You will have the chance to take ownership of your work and the trust to do so. Your ability to adapt, learn, and grow with us will be key to your success and ours. To learn more about SABIN and our products, please visit SABIN.DESIGN
    $51k-88k yearly est. 20h ago
  • Contents Division Manager

    Excel Restoration Services

    Branch manager job in Elk Grove Village, IL

    About Us: Excel Restoration is a leading restoration and disaster recovery company specializing in water mitigation, fire damage restoration, mold remediation, and reconstruction services. With a strong reputation for quality work and responsive service, we are committed to helping homeowners and businesses recover quickly and safely. Position Overview Excel Restoration is seeking an experienced Contents Division Manager to lead and scale our personal property restoration operations. This role is fully accountable for the operational, financial, and quality performance of the Contents Division-from initial site response and estimating through cleaning, storage, and final contents return. This is a leadership position for a hands-on professional who understands contents restoration at a granular level and can drive results while maintaining strict compliance, documentation, and service quality. Key Responsibilities I. Leadership & Operational Management Division Ownership: Lead all aspects of the Contents Division, including assessment, inventory, packing, cleaning, storage, and return of contents. Process Optimization: Streamline workflows and systems to improve efficiency, accuracy, and turnaround times. Inventory & Storage Control: Maintain precise inventory control for contents vaults, storage facilities, and field equipment to ensure zero loss and maximum utilization. Team Leadership: Manage, train, and mentor contents technicians, temporary labor, and specialty subcontractors while enforcing quality and safety standards. Emergency Response: Support emergency and large-loss responses with rapid mobilization and effective execution. Safety & Compliance: Enforce OSHA, IICRC, EPA, and company safety standards at all times. II. Financial Performance & Estimating Revenue & Margin Accountability: Direct responsibility for achieving monthly revenue and gross margin targets for the Contents Division. Estimating & Scoping: Perform onsite inspections (fire, water, smoke, mold) and create accurate contents estimates using Xactimate Insurance & Client Coordination: Serve as the primary point of contact for insurance adjusters and clients-negotiating scopes, defending pricing, and ensuring claim alignment. Documentation & Reporting: Maintain thorough documentation including inventories, photos, reports, and tracking systems required for insurance and internal reporting. Qualifications Required Experience & Knowledge Experience: 3-5 years of direct experience in contents restoration, contents estimating, or supervisory roles within the restoration industry. Education: High School Diploma required; Associate or Bachelor's Degree preferred. Estimating Software: Proven proficiency with Xactimate or similar restoration estimating platforms. Technical Expertise: Strong understanding of contents handling, restoration techniques, hazardous materials, and insurance claim processes. Certifications: Willingness to maintain and pursue relevant IICRC and Xactimate certifications. Leadership & Physical Requirements Leadership Skills: Strong communication, organization, and negotiation skills with the ability to lead crews effectively. Mobility: Valid driver's license with a clean driving record; regional travel required. Physical Ability: Must meet medical clearance for respiratory protection and be able to: Lift and carry up to 50 lbs Work in confined spaces, on stairs, and in varied jobsite environments Adhere strictly to PPE and safety protocols Compensation & Benefits Competitive Salary: $80,000 to $90,000 per year + Bonus Growth opportunities and ongoing training Supportive team environment Use of company vehicle and equipment Commitment to employee development and safety
    $80k-90k yearly 3d ago
  • Area Operations and Sales Manager

    Grace Management, Inc. 4.5company rating

    Branch manager job in Chicago, IL

    Inspire Wellness and Connection in Chicago! Grace Management, Inc. is seeking an energetic and compassionate Area Operations and Sales Manager to support premier communities in Chicago, IL. At Grace Management, we believe “It's not like home. It is home.” With over 40 years of excellence and recognition as one of the nation's top senior living operators, we are committed to a people-first culture built on compassion, collaboration, and meaningful connections. The Area Operations and Sales Manager position reports to the Regional Director of Operations with a dotted line to the Regional Director of Sales. The AOSM provides direction and oversight for the Operation and Sales functions of multiple communities within the Grace Management, Inc portfolio. This position will primarily focus on projects in Chicago and as directed or identified by the Regional Director of Operations, ensuring alignment with organizational goals and priorities. This position must have the ability to influence, lead and coach Executive Directors and Sales Leaders in the communities they are supporting. An AOSM must possess excellent time management skills as well as be self-directed and resourceful. Essential Functions • Guide, lead, and coach Executive Directors to ensure operations standards for effective service delivery, quality, cost control, and safety are met. • Guide, develop, coach, and support Sales Leaders to achieve high occupancy and revenue targets • Direct implementation and execution of company policies and procedures throughout the portfolio; supporting and reaffirming the Executive Directors ability to make a positive difference in the lives of our team members and residents. • Recruit, train, develop, and assess the performance of highly motivated and effective Executive Directors and Sales Leaders. • Oversee community operations; Perform site visits; Ensure that National programs are being implemented and utilized to their fullest potential; Strategize to take communities to the next level and work with regional and corporate team members to ensure the community is exceeding expectations. • In collaboration with senior Grace Management Leadership, initiate, coordinate, organize, and execute new community transition and onboarding guides and Grace Management, Inc. cultural and process standards. • Create, implement, and monitor goals related to revenue, census, turnover, operational expenses, labor management, and overall performance results in the region and assist Executive Directors to implement corrective measures to address/resolve variances. • Supports lease-up opportunities by focusing on essential tasks to drive occupancy. Actively engages in strategies and actions that contribute to achieving and maintaining full occupancy, ensuring all necessary tasks are efficiently completed to support leasing efforts. • Work proactively with community Sales Directors and Executive Directors in anticipating sales and marketing challenges and collaborating on the development and implementation of solutions. • Communicate clear expectations for sales performance, including KPI's. • Assist community in the development and execution of Strategic Sales and Marketing Semi-Annual Plans. • Report key findings of systemwide CRM reporting; identify solutions and interventions; be responsible for follow up, action plans and measurement of improvement. • Identify trends and interact with the operations and sales team to develop and monitor action plans, leadership and development, resident relations, and safety. • Develop, implement, and track annual sales, operating and capital budgets. • Establish a thorough, working knowledge of base rates and care costs within assigned communities and determine changes as warranted. • Ensure that each community maintains compliance with all local, state, and federal regulations. • Participate in state associations and regulatory agencies. • Manage and report all essential legal issues and take appropriate action to ensure the company complies with applicable laws and regulations. • Initiate appropriate actions on reports and recommendations provided by authorized inspection agencies. • Build strong relationships with Executive Directors, Sales Directors, and Regional Directors. • Act on constructive feedback by listening to supervisor, customers, and associates and use it to improve performance. • Maintain resident, associate, and community confidentiality. • Demonstrate positive attitude and ability to work well with all people. • Promote positive work environment that emphasizes teamwork. • Comply with deadlines as outlined by Regional Directors. • Understand processes, reports, and tools available. Knowledge, Skills, Abilities, and Experience • Bachelor's degree in business, health-related field, or hospitality; master's degree preferred. • Demonstrated 5-10 years of healthcare management experience, including at least five years of recent executive director and/or administrator job experience. • Prior experience in a regional role and/or with multiple building responsibilities preferred; Experience in managing various disciplines while ensuring adherence to federal, state, and corporate standards is required. • Experience in assisted living and memory care strongly preferred. • Knowledge of financial management skills and familiarity with business principles and practices. • Must hold or qualify for state license required to operate an Assisted Living Community; Nursing Home, or comparable service facility. • Active / valid driver's license required for travel. • Must possess proven track record in leading, training, and coaching professionals in achieving census and financial goals. • Must be proficient in Microsoft Word, Excel and CRM database systems. • Must follow the Grace Management, Inc. policies and procedure manuals and associate handbook.
    $35k-47k yearly est. 1d ago
  • Salon Manager

    Regis Haircare Corporation

    Branch manager job in Willowbrook, IL

    Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success. Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry. Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone. At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975. The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home. Minimal Qualifications: Current cosmetology or barber license and manager license as required by state/provincial regulations Ability to work a flexible schedule, including evenings and weekends Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner. Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings). Ability to resolve guest issues Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues Physical Requirements: Standing for sustained periods of time Frequent lifting up to 10 pounds, occasionally up to 25 pounds Continuous repetitive movement with fingers, hands, wrists and arms. Continuous grasping and reaching, often above shoulder level Ability to be exposed to various chemicals and fragrances used in performing services Ability to observe guest's hair, including close vision, color vision and ability to adjust focus Ability to communicate with guest regarding services offered and requested and the guest's needs and wants Occasional travel to meetings out of town, sometimes over night You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions.
    $37k-56k yearly est. 6d ago
  • Service Manager

    Bridgestone Americas 4.7company rating

    Branch manager job in Romeoville, IL

    Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. **Job Category** Retail **Position Summary** Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment. Pay Range: $22.00 - $33.00 **Responsibilities** + Assign and schedule work duties to auto service staff according to individual skill level. + Serve all automotive service needs of customers. + Oversee the hiring and training of an effective auto service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up. + Serve as the primary point of contact for customer inquiries, feedback, and concerns, utilizing strong interpersonal skills and automotive expertise to foster long-term relationships and loyalty. + Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company policies and standards. Use this expertise to enhance efficiency and ensure seamless store operations. + Drive sales through proactive customer interactions, thorough vehicle inspections, and facilitation of communication between the back and front of the shop. + Provide valuable insights to the front of the shop to facilitate product and service sales, optimizing revenue generation. **Minimum Qualifications** + High School Diploma or equivalent. + 4 years of auto service technical experience. + 1 year of service manager or service writer experience. + Problem solving - customer complaints. + Aptitude to manage inventory, scheduling, equipment maintenance, etc. + Capacity to lead and coach others. + Teammate and customer/communication skills. + Ability to recruit and select technicians successfully according to store requirements. + Willingness to continue education and remain current in automotive repair issues. + Must have valid automotive driver's license at all times in order to test drive customer's vehicles. **PREFERRED QUALIFICATIONS** + 2 year degree or equivalent. **OUR CREW KNOWS** **BENEFITS** + Medical, Dental and Vision - Starting day 1 for all our teammates + Paid vacation and holidays + On-the-job training and company-funded ASE certifications + Flexible work schedule + 401(k) match + On demand pay (daily pay) program available **OUR VALUES GIVE BACK TO** **YOU** + Professional Development: No matter where you're at in your career, we've got the resources to help you level up. + Community Involvement: We pride ourselves on working with our local communities and giving back where we can. + Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together. **At Bridgestone, you are Free to Be** We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need. **What we offer** At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team. + The opportunity to develop and grow, through training and regular mentorship. + Corporate Social Responsibility activities. + A truly global, dynamic and challenging work environment. + Agility and work/life effectiveness and your long-term well-being. + A diverse and inclusive team. _Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law._ **Employment Eligibility** If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
    $22-33 hourly 7d ago
  • Store Manager

    Staples, Inc. 4.4company rating

    Branch manager job in Glen Ellyn, IL

    As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network. Get great perks. Bonus plans, generous paid time off, career development program, and weekly pay Compensation based on qualifications and experience. Hiring immediately Full medical benefits package, 401(k) with company match, and many more benefits Associate store discount and more perks (discounts on mobile plans and other retailers, etc.) Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a consultative and customer centric environment for the small business customer Empower your team to learn, grow and deliver through teaching, coaching and inspiring Lead merchandise sales, print & marketing services and retail operations Drive profitable sales and margin while reducing variability and improving performance YoY Hold yourself and your team accountable for flawless execution of operational excellence Coach every manager and supervisor to create a culture of consultative selling and total solutions Overall leadership of running a store; additional responsibilities as needed or assigned Essential skills and experience: 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager Store Operations experience with analysis, planning, financial acumen and driving results Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution Experience developing a team in operational excellence to drive profitable YOY sales and margins Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position Preferred skills and experience: Bachelor's Degree in Business or related field Ability to engage with the community and network & support small business customers #LI-ST1 At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
    $32k-44k yearly est. Auto-Apply 1d ago
  • FT Operations Manager*

    Michaels Stores 4.3company rating

    Branch manager job in Kildeer, IL

    Store - CHI-KILDEER, IL Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service. Major Activities Assist Store Manager in planning and supporting the scheduling and execution of store workload. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget Achieve your KPI's; manage your team to achieve their role KPI's Manage the visual merchandising standards in store and execution of feature space and seasonal layouts Manage and execute the inventory management processes in store Manage and execute merchandise operations and Omni channel processes Manage and execute shrink and safety programs. Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others Serve as Manager on Duty (MOD) Acknowledge customers, help locate product and provide solutions Cross trained in Custom Framing selling and production Assist with Omni channel processes Other duties as assigned Preferred Type of experience the job requires * Retail management leadership experience Physical Requirements Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation Work Environment * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $16.00 - $22.20 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $16-22.2 hourly 5d ago
  • Assistant Store Manager - Chicago, Rush Street

    Rails 3.8company rating

    Branch manager job in Chicago, IL

    Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: The role of the Assistant Store Manager is to support the Store Manager by leading the store team to meet and exceed all sales and operational goals and ensure KPI's are achieved. In addition, this fashion inclined individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients and partners within their city. This managerial role will act as a key functional support leader in the daily business operations of the store, including training and supervising employees, managing inventory levels and driving for results. The Assistant Store Manager reports to the Store Manager Responsibilities: Strategic: Ensure floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved Support the execution of business plans to accelerate the business forward and remedy opportunities Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally Ensure store atmosphere upholds the image of the brand Client Centric: Ensure acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums) Solution oriented approach to finding resolutions to customer service issues Marketing & Community: Create and bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development Build a local network of tastemakers, stylists, marketing, business partners who have an impact on local that will promote brand and build client loyalty and retention Team Leadership: Support a positive work environment with teams and throughout store network including cross functional partners Attract, retain talent from outside of the store Continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization Support performance management initiatives with store teams Attend and lead store meetings as required by the business (Store Level and Corporate) Ensure that work schedules are aligned with store goals Ability to manage and resolve conflict in the workplace Visuals: Ensure the image of the store is in line with corporate standards and store team is upholding these standards Support VM of the store is completed in accordance with VM guidelines Operations: Ensure all inventory initiatives are completed including receiving, return to warehouse, transfers, regular cycle counts, inventory reconciliation, and processing are completed in accordance to company guidelines as required Ensure the completion of merchandise receipts and transfer requests Protect all company assets including cash handling, inventory, expenses etc. Manage Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs Ensure that all the processes are being completed in compliance with legal, safety, and internal procedures Partner with cross functional partners as necessary including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management to maintain and accelerate the business forward Additional projects/ responsibilities may arise in accordance with the needs of the business Requirements: At least 2+ years of experience in a retail managerial position Fashion enthusiasts and retail experience within women's and men's apparel preferred Ability to effectively create, manage and adhere to deadlines Familiar with key retail performance indicators Adaptable, a sense of openness, active listener, and compassionate Advanced organizational skills, writing and communication skills Expertise in Microsoft Office 365 Suite Comfortable and savvy with computer technology, including PC and iOS devices Travel approximately 10% of the time Ability to climb ladders Ability to lift 25+ lbs. Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
    $37k-46k yearly est. 3d ago
  • Assistant F&B Manager

    The Peninsula Hotels 3.8company rating

    Branch manager job in Chicago, IL

    Working with a talented team of Food & Beverage professionals, The Peninsula Chicago is seeking a guest-focused Assistant Food & Beverage Outlet Manager. Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago. Learn and grow within a diverse multi-outlet property. Exceptional health benefits package and 401(k) with company match. Key Accountabilities Responsible for all activities of outlet, which includes staff scheduling, delegation of job tasks, monitoring and supervision of service, monitoring reservations and table assignment when applies, and ensuring managerial floor presence. Train, mentor, motivate, supervise, and assist department manager to discipline all department employees. Initiate and maintain friendly yet discreet and unobtrusive service in greeting, seating, and waiting on all guests. Take, control reservations and seating of the restaurant regarding service standards and maximizing revenue. Utilize the POS and HOTsos systems as per policies and procedure in place. This Job Description is not inclusive of all job tasks but a guide, and tasks may be added or removed by your immediate supervisor according to changes that may occur in the working environment. General Requirements Minimum of 2 years leadership experience in a three-meal period in a restaurant Five-Star hotel In depth understanding of various cuisine, wines, and pairings. Relevant professional qualifications (eg. Hospitality, Business, Marketing) Ability to speak English fluently, additional languages would be highly advantageous. Benefits We Offer 10 vacation days per year 9 paid holiday days per year 5 Chicago Paid Sick Leave days per year 5 Chicago Paid Leave days per year Complimentary employee meals Discounted parking Discounted and complimentary room nights at The Peninsula Hotels 50% restaurant discount 50% discount on spa services 25% discount on spa retail 80% company-paid medical, dental and vision coverage Complimentary life insurance Complimentary long-term disability Retirement plan with 5% company match We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for the position, you must have work authorization in the United States. The salary range for this role is $63,000-65,000 per year.
    $63k-65k yearly 20h ago
  • Store Manager

    Mango 3.4company rating

    Branch manager job in Schaumburg, IL

    MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities. In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world. Job Details: We're excited to announce the opening of our new store at Woodfield Mall in Schaumburg, Illinois, this January, and we're looking for a dynamic Store Manager to lead the launch. If you're passionate about fashion and ready to take ownership of one of the most exciting store openings in the U.S. market, we'd love to hear from you. Reporting to the Regional Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant. Key Responsibilities: To ensure an excellent level of customer service is provided in the store To plan, apply and monitor the required measures in order to reach and exceed sales targets To analyze and review management indicators and costs in order to improve them To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability To be familiar with the collection, and control and manage the stock to maximize sales To act as a role model and promote effective communication within the team To recruit, train and ensure the seamless integration of the new employees To lead and motivate the team, ensuring the development of staff potential To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs To ensure the optimal management of personnel administration duties We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity! Apply now and start a long and successful career within MANGO. Join our team! Help us to reach our goal: to be present in every city in the world. What makes us special? As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest! Insurance Benefit: You only pay a % of the value! Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses. 401(K) Pension Plan Holidays + Wellness Days Vacation Days Commuter Benefits Bonus and/or Commission paid monthly At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success. Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally. You got it? We like you!
    $25k-40k yearly est. 20h ago

Learn more about branch manager jobs

How much does a branch manager earn in Oak Park, IL?

The average branch manager in Oak Park, IL earns between $31,000 and $65,000 annually. This compares to the national average branch manager range of $39,000 to $80,000.

Average branch manager salary in Oak Park, IL

$45,000

What are the biggest employers of Branch Managers in Oak Park, IL?

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