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Become A Branch Manager Trainee

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Working As A Branch Manager Trainee

  • $86,240

    Average Salary

What Does A Branch Manager Trainee Do At The Hertz Corporation

* Join the World’s Largest Car Rental Company as a Branch Manager Trainee! Each year, many talented people join Hertz, and the best become future Branch Managers of our Hertz Local Edition branches.
* Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.
* Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses.
* Employees have the ability to earn up to $35,000k a year upon achievement of all company goals, you will also receive the use of a company car upon entry into the Branch Manager ranks.
* The Hertz program provides a clearly defined career path to a Branch Manager in as little as 12
* months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.
* Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.
* In addition to our competitive compensation package, Hertz also provides world class benefits, which include:
* Medical, Dental, and Vision Insurance
* Life Insurance
* Tuition Reimbursement
* Up to 4 weeks of paid vacation a year (* depending on employment level)
* k) Retirement Plan
* Employee Stock Purchase Plan & Employee Discounts
* Responsibilities:
* Supporting achievement of location sales and margin goals
* Ensuring positive customer experience, making Hertz #1 in car rental company experience
* Achieving individual sales goals and customer service goals
* Growing sales utilizing business-to-business sales tactics
* Upholding company standards by ensuring cars are presentable to customers
* Clean and service facilities/vehicles to ensure customer satisfaction

What Does A Branch Manager Trainee Do At Rollins, Inc.

* This position is an excellent career opportunity for an experienced operations/branch manager or a service manager ready to take the next step in his or her career.
* Reporting to a Region Manager, this position will be responsible for achieving sales and service results for a team within an assigned territory; management of a location P&L, including budgeting and managing operational expenses; direction of the activity of all branch personnel including recruiting, hiring, training, development and motivation.
* The successful candidate will also be responsible for managing and maintaining communication between sales personnel, service personnel, and our customers.
* He or She will also provide strategic overviews to upper management about their territories, personnel issues, growth opportunities, and forecasting

What Does A Branch Manager Trainee Do At The Hertz Corporation

* In this role, you'll develop and maintain an effective marketing plan and procedures to improve the success of the branch.
* This Managerial role is a combination of Customer Service, Operations and Business to Business sales.
* Responsibilities:
* Direct and organize all reservations and pick-ups, complete sales calls with Management Trainees in order to further their development
* Conduct face-to-face sales calls and presentations in order to obtain new business
* Handle or assist in the resolution of customer service issues if Management Trainees cannot
* Ensure a high level of customer service is at or above the locations goal all employees of the branch
* Be active in attending/hosting outside sales meetings or events to promote the company and branch location
* Continue to increase the market penetration of the branch and increase revenue
* Actively participate in the training, coaching, and mentoring of the Management Trainees and Sales and Service Associates
* Complete performance reviews on Management Trainees and Sales and Service Associates and hold a meeting with the individual to discuss strengths and weaknesses
* Hold monthly staff meetings to keep employees motivated and informed of business operations
* In addition to our competitive compensation package, you will receive a fleet vehicle with insurance, gas, mileage and maintenance included.
* Additionally, Hertz also provides world class benefits, which include:
* Medical, Dental and Vision Insurance
* Life Insurance
* Tuition Reimbursement
* Up to 4 weeks of paid vacation a year (*depending on employment level)
* k) Retirement Plan
* Employee Stock Purchase Plan
* Employee Discounts

What Does A Branch Manager Trainee Do At The Hertz Corporation

* Are you a college graduate looking for a new career in business management? Are you a self-starter with a driven a motivation to succeed in a fast paced environment?
* If so, the Hertz Management Trainee position is for you.
* The Hertz Management Trainee position offers great opportunities for advancement.
* The job responsibilities will include but are not limited to:
* Supports achievement of location sales and margin goals by working closely with Location Manager on assigned tasks and develops management skills to qualify for promotion to the next level by successfully meeting daily challenges with hands-on experience.
* Ensures a positive customer experience by effective management of rental process to include qualifying the renter and completing contracts.
* Achieves individual sales goals and customer service goals.
* Grows sales by expansion of marketing efforts to referral sources (body shops, car dealerships, etc.).
* Maximizes margin by upselling customers to higher-priced services and ancillary products
* Protects company assets through enforcement of company policies
* Provides support for the branch’s business plan by assisting the location manager with billing issues and processing payments.
* Upholds company standards by ensuring car has no visible external dirt, inside is vacuumed and no trash from previous occupants, seats are clean of debris and stains, and fuel tank is full.
* Cleans and services site facilities to ensure professional appearance and positive customer service.
* Contributes to Hertz Improvement Process (HIP) to discover new and more efficient ways to run our business and deliver the right products and services to our customers faster and at a lower cost.
* Drives change from within to improve customer satisfaction and uses teamwork to tackle problems.
* Some of the benefits employees are eligible for include:
* Medical
* Dental
* Vision
* Life Insurance
* Dependent Life Insurance
* Vacations
* Holiday
* Sick Days
* Retirement Plan
* Income Savings Plan
* U.S.
* Savings Bond
* Employee Discounts
* Tuition Reimbursement
* Employee Stock Purchase Plan
* Eligibility varies, depending on your employment status

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Branch Manager Trainee Demographics

Gender

Male

58.7%

Female

39.8%

Unknown

1.4%
Ethnicity

White

60.6%

Hispanic or Latino

17.4%

Black or African American

12.6%

Asian

5.6%

Unknown

3.8%
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Languages Spoken

Spanish

56.4%

French

10.3%

Portuguese

7.7%

Khmer

2.6%

Vietnamese

2.6%

Lithuanian

2.6%

Mandarin

2.6%

Danish

2.6%

Tagalog

2.6%

Russian

2.6%

Polish

2.6%

Arabic

2.6%

Cantonese

2.6%
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Branch Manager Trainee Education

Schools

University of Phoenix

18.8%

Middle Tennessee State University

11.6%

Towson University

5.8%

Louisiana Tech University

4.3%

University of Central Florida

4.3%

Valdosta State University

4.3%

University of Central Oklahoma

4.3%

Strayer University

4.3%

State University of New York College at Buffalo

4.3%

North Carolina Central University

4.3%

Florida International University

4.3%

George Mason University

4.3%

Southern New Hampshire University

4.3%

Louisiana State University and A&M College

2.9%

Salem State University

2.9%

Columbus State University

2.9%

Western Carolina University

2.9%

University of Memphis

2.9%

Arizona State University

2.9%

San Jose State University

2.9%
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Majors

Business

33.8%

Management

8.3%

Finance

6.7%

Communication

5.4%

Marketing

5.4%

Psychology

5.1%

Accounting

4.5%

Human Resources Management

4.1%

Economics

3.8%

Kinesiology

3.2%

Criminal Justice

3.2%

Public Relations

2.9%

Political Science

2.5%

Health Care Administration

2.2%

History

1.9%

Sociology

1.9%

Business Economics

1.3%

Hospitality Management

1.3%

Public Administration

1.3%

Legal Support Services

1.3%
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Degrees

Bachelors

66.2%

Masters

16.1%

Other

11.5%

Associate

3.2%

Doctorate

1.4%

Certificate

1.1%

Diploma

0.5%
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Top Skills for A Branch Manager Trainee

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  1. Customer Service
  2. Sales Goals
  3. Financial Needs
You can check out examples of real life uses of top skills on resumes here:
  • Provided exemplary customer service and issue resolution transactions at time of rental and/or return between customers and myself.
  • Provided exemplary client service while ensuring attainment of competitive sales goals.
  • Analyzed client's financial needs and effectively cross-sells to business partners to enhance customer relationships.
  • Achieved individual sales goals, location sales goals and account management.
  • Provided customers with clean and presentable cars to help hertz stand apart from the competitors.

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