Administrative Office Coordinator
Branch office administrator job in Fort Wayne, IN
Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deservesto have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.
Office Coordinator
Do you want to work in a dynamic work environment where no day is ever the same as the next? In this role, your tasks will be diversified and you will be supporting our mission. Support management with administrative duties, including scheduling, travel planning, and routine correspondence.
Coordinate work, plans, organize, and schedules duties and responsibilities of department staff.
Provide backup support for administrative staff.
Assure training and continuing in-service training instruction is received by all staff.
Assist in preparation and maintenance of contracts and contract proposals.
Coordinate building maintenance, office equipment, purchasing, and space planning/lease.
Organize and plan department/program meetings, training, and events.
May assist Human Resources with interviewing, hiring, orientation, training, performance evaluations, and maintaining employee records.
Coordinate, process, and maintain payroll, invoices, accounts payable, and develop systems and operations reports within the department.
Perform timekeeper responsibilities.
Qualifications
:
Associates degree in related field
2-3 years of experience in administrative support or an equivalent combination of education and experience
Strong attention to detail and organizational skills
Ability to multi-task and meet deadlines
Effective communication skills to manage relationships
A reliable, responsible attitude and a compassionate approach
A commitment to quality in everything you do
Why Join Us?
Full, Part-time, and As Needed schedules available.
Full compensation/benefits package for full-time employees.
401(k) with company match.
Paid time off and holiday pay.
Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers.
Enjoy job security with nationwide career development and advancement opportunities.
We have a rewarding work environment with awesome co-workers - come join our team -
Apply Today!
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
Branch Office Administrator
Branch office administrator job in Angola, IN
**Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team** **.** At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Client Support Team Professional role, you are a critical member of that team along with the financial advisor. You are the first voice a client hears when they call on the phone - the first face they see when they walk in the door. You have many responsibilities, but the most important is getting to know your clients so well that you not only help them identify their problems - you see them coming a mile away. You and your financial advisor are essential in working together to help your clients achieve their most cherished financial goals.
**Job Overview**
**Position Schedule:** Full-Time
Branch Address: 2310 N Wayne Street, Suite C, Angola, IN
This job posting is anticipated to remain open for 30 days, from 02-Dec-2025. The posting may close early due to the volume of applicants.
**If you find yourself looking for a fulfilling career** , the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We're proud to serve over nine million clients. Our BOAs are a valued part of the client support team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results.
**Role Summary:**
As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.
**We'll give you the support you need. Our team will be there every step of the way, providing:**
+ Comprehensive 6-month training including an experienced peer to help mentor you
+ A wide support network that extends from your branch office to your region to the home office
+ You'll often work independently but will have a team of thousands backing you every step of the way
**Can you see yourself...**
+ Delivering exceptional personalized service to ensure clients feel understood and informed
+ Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year
+ Actively listen for situations in the clients' lives that may indicate a need for additional services
+ Driving marketing activities such as planning and executing events
**You can also expect...**
+ A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions
+ An inclusive environment where everyone's different viewpoints are valued and help to achieve results.
+ We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family's well-being
+ Full-time Associates receive the following benefits:
+ Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page (*********************************************************************************************** .
**You'll be competitively compensated...**
+ Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities.
+ Edward Jones is based on a legacy of partnership and as a privately held firm we share the success with our associates through various discretionary and variable compensation programs, which includes bonus opportunities based on branch and firm profitability, along with individual performance.
+ The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the BOA role.
**Hiring Minimum:** $21.38
**Hiring Maximum:** $22.71
Read More About Job Overview
**Skills/Requirements**
**What skills would make you a successful BOA?**
+ Analytical Thinking
+ Attention to Detail
+ Adaptability
+ Conversational Skills
+ Digital Tool Utilization
+ Team Collaboration
**Role Requirements**
+ **Client Service:** Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members.
+ **Account Management:** Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records.
+ **Administrative & Operational Support:** Strong ability to work independently at the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence and supporting marketing initiatives. Streamlining processes with updating SOPs and strategically execute on the branch business plan.
+ **Technology:** Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software.
Read More About Skills/Requirements
**Awards & Accolades**
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones (***********************************************************************
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones (************************************************************************************
Read More About Awards & Accolades
**About Us**
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report (******************************************************************************************************************************************** .
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
Branch Office Administrator
Branch office administrator job in Fort Wayne, IN
Job Title
Branch Office Administrator
Job Details
Overall Job Summary • Responsible for the day to day operations of the branch from an administrative aspect. Key Job Responsibilities and Accountabilities: • Answering the phone: pick up by third ring, direct customer questions, direct customers to agent • Application processing: Documenting application in the log, prescreening application, C-14, scanning files, order Med records, order Pordamedic • Agent Management & support: maintain agent files, process agent application for employment, order background check, push- agent appointment via home office, order Gryphon log in for each new agent • Office Maintenance: files maintained to standards, office machines in working order and maintained, work areas are clean and neat, supplies are ordered and stocked • System knowledge: PAL, BSPN, Gryphon, nomoreforms, Predictive Index, FSP Account Expense reporting, direct bill expense reporting, EPI • Policy Support: Maintain contact list for all underwriters, follow up for medical records and pordamedic, check the application detail for accuracy, gather missing application items and OFS, correct any underwriting errors; Track and maintain a log of policy and check deliveries; return policy holder calls, process checks related to refunds, and log delivery slips. • BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist BSM with reimbursements • Training Support: Maintain NAS material, provide administrative support for all BSO and BLN training sessions such as prepping materials and room, may provide shadowing opportunities and/or training to new BOA's in region; follow-up on BLN training completion; monitor agents through SNA status;. • Recruiting coordination: May assist Telemarketers with the AIRS system; assist with nomoreforms for new managers; will set-up career briefings and sign-in candidates; assist the BSM with other recruiting efforts. • BSO operations: maintains BSO general email box, determines the appropriate person to forward to - agents or managers, prints and distributes information to office as needed. • Aids in Compliance efforts in office including Gryphon system monitoring and reports set up, following up with agent compliance testing, completion of proper and timely termination paperwork
Auto-ApplyAdministrative Assistant - Food
Branch office administrator job in Fort Wayne, IN
ADMINISTRATIVE ASSISTANT - FOOD & ENVIRONMENTAL Department: Health - Food, Tattoo, Pollution, Lead, Lodging, Swimming Pools FLSA Status: Non-Exempt Classification/Level: Office B3 Date Last Reviewed: 02/25 Under the direction of the Director of Food and Consumer Protection Services, the Administrative Assistant performs a range of clerical, data entry, and receptionist duties, while providing essential support to various divisions within the Health Department. Customer service is the core focus of this role, requiring constant interaction with the public and staff to address inquiries, process requests, and ensure departmental needs are met. This position is covered by due process as defined by The Board of Commissioners of the County of Allen Employee Handbook.
ESSENTIAL FUNCTIONS:
Receives and responds to questions and complaints from the general public either through a multi-line telephone or in person regarding all areas of the Health Department. Provides excellent customer service to the public by informing, educating and answering their questions/concerns and meeting their needs regarding departmental policies and procedures. Takes complaints, enters them into various records systems and ensures appropriate assignment to other personnel for follow-up.
Assists members of the public and other agencies with information related to internal ordinance requirements, requirements pertaining to soil testing reports, onsite sewage system permits, water and air pollution concerns and testing, swimming pools, tattoo/body piercing facilities, food establishments, lodging facilities and childhood lead issues. This position will be cross-trained in all support areas needed and work in each division's topic matter will be assigned among staff as needed.
Receives and reviews various applications, plans, fees, and other documents for accuracy and completeness and forwards to the appropriate division as directed for additional processing and review. Generates receipts for payments, enters information in software platform, and assists with daily monetary balancing and other reporting.
Assists clients through the permitting process for various ordinance requirements such as food establishments, lodging facilities, tattoo/body piercing, septic systems and swimming pools - all of which requires a great deal of accuracy and detailed data entry.
Assembles various inspection reports, documents, test reports and other paperwork as needed in response to public records request needs
Maintains and continually updates a large variety of records/files such as permits, inspections reports, permit renewals, receipts, and many other Departmental documents and information. This may include special assignments related to scanning, purging and maintaining records in various methods/media. Trains on and assists department personnel in using filing/records system(s) as needed to ensure efficient retrieval of records.
Responsible for maintaining, scanning, indexing, and continually updating the electronic and hard copy filing system(s) for all Indiana Department of Environmental Management (IDEM)-related public records.
Fulfills Phase 1 environmental records assessment requests from the public and business professionals.
Processes incoming and outgoing mail, transports mail to various areas when needed, and distributes mail and packages to personnel as appropriate.
Prepares and creates a variety of departmental correspondence, permits, and reports including creating and updating database files, and researching and gathering information for monthly and annual division reports and permitting needs.
Assists with packaging items as directed for outreach distribution and assists other departmental staff as needed including working on a variety of special projects.
Performs all other duties as assigned, including overtime as required.
REQUIREMENTS:
High School Diploma or GED required
Minimum of one year of clerical and/or customer service experience in an office or public-facing environment
Excellent customer service skills, including the ability to remain professional, courteous, and patient while addressing public inquiries, complaints, and concerns
Strong verbal and written communication skills with the confidence and ability to interact with the public daily
Ability to learn, retain, and accurately explain departmental policies and procedures related to environmental health regulations, including food establishments, tattoo/body piercing facilities, swimming pools, lodging facilities, septic systems, and pollution control
Proven ability to multitask and work efficiently in a fast-paced environment with frequent interruptions, distractions, and interactions with the public
Strong attention to detail and accuracy when handling documents, records, payments, and data entry
Ability to maintain strict confidentiality of departmental records, sensitive information, and public requests
Strong teamwork skills, with the ability to collaborate effectively in a close office environment while also working independently on assigned tasks
PERFORMANCE EXPECTATIONS:
The Administrative Assistant is expected to perform clerical, data entry, and receptionist duties with accuracy, efficiency, and professionalism while providing exceptional customer service to both the public and internal staff. This role requires the ability to manage multiple tasks, respond to inquiries promptly, and maintain strict confidentiality of departmental records. The assistant must adapt to frequent interruptions, work collaboratively within a team-oriented environment, and effectively apply departmental policies and procedures in daily operations.
RESPONSIBILITY:
The Administrative Assistant is responsible for performing clerical, data entry, and receptionist duties while supporting various divisions within the Health Department. This role involves handling public inquiries, processing permits and records, and managing correspondence while ensuring compliance with departmental policies. Responsibilities also include verifying and providing information related to permit issuance, reviews, inspections, and sewer connections. The assistant must maintain accurate documentation, uphold confidentiality, and provide excellent customer service while effectively managing multiple tasks in a fast-paced environment.
PERSONAL WORK RELATIONSHIPS:
The Administrative Assistant interacts frequently with the public, county employees, and various governmental agencies to provide information, process requests, and ensure compliance with departmental policies.
WORKING CONDITIONS/PHYSICAL DEMANDS:
The administrative assistant works in a standard office environment with frequent sitting, typing, and document handling. This role requires strong attention to detail and the ability to focus despite frequent interruptions. Physical tasks may include lifting up to 20 pounds, bending, reaching, pushing/pulling, and occasional climbing. The position also involves prolonged computer use, proofreading, and monitoring office equipment, requiring both mental and visual effort.
Prolonged sitting and computer use for data entry and customer service.
Frequent repetitive motions like typing and filing.
Occasional lifting, carrying, and reaching for files and supplies.
The description below outlines the physical requirements specific to the Administrative Assistant's role:
PHYSICAL REQUIREMENTS
Occasionally =
1 to 2 hours
Frequently =
3 to 4 hours
Repeatedly =
5 to 6 hours
Continuously =
7+ hours
Sitting
X
Standing
X
Walking
X
Fine Motor Skills
X
Gross Motor Skills
X
Repetitive Motions
X
Lifting
X
Carrying
X
Pushing/Pulling
X
Physical Endurance
X
SUPERVISION:
This position does not supervise other employees.
LICENSING:
National Incident Management System (NIMS) certification upon employment as required for all public health staff.
Valid Driver's License and ability to legally operate a motor vehicle for county duties.
IMMEDIATE SUPERVISOR:
This position reports to the Director of Food and Consumer Protection Services.
HOURS:
8:00 AM to 4:30 PM, standard 37.5-hour workweek, with the ability to respond to emergencies on a 24-hour basis in the event of a public health emergency or disaster.
EEO CATEGORY:
0806
WORKERS'S COMP CODE:
8810
Office Coordinator
Branch office administrator job in Fort Wayne, IN
Join a Team That Builds What Matters Our client is a fast-growing leader in CNC precision machining, design engineering, and custom fabrication. From one-of-a-kind prototypes to high-volume production, our client works on exciting projects across industries like aerospace, automotive, healthcare, and defense.
If you're looking to be a versatile part of a team that values craftsmanship, innovation, and on-time delivery, this is the place to grow your skills and make an impact. We are seeking a highly organized and flexible individual to manage both our essential financial records and critical daily office operations.
Responsibilities:
Front Office & Customer Service Leadership
Reception & Communication: Serve as the professional and welcoming first point of contact for the company. Answer and direct phone calls, manage the general office email, and greet all visitors.
Customer/Vendor Support: Manage customer and supplier records, including current contact details. Route calls, inquiries, and customer requests to the appropriate team members quickly and professionally.
Office Administration: Order and manage office supplies, handle incoming/outgoing mail and shipments, and coordinate general office organization and maintenance needs.
Core Accounting & Financial Support
Accounts Receivable (A/R): Generate and issue customer invoices. Monitor A/R status and follow up on overdue payments professionally to ensure timely cash flow.
Accounts Payable (A/P): Process supplier invoices that are approved for payment, ensuring accurate recording and timely processing to avoid late fees.
Transaction Recording: Accurately record daily financial transactions (sales, purchases, receipts, and payments) in the accounting software, ensuring proper categorization according to the Chart of Accounts.
Bank Reconciliation: Perform regular reconciliation of bank statements with internal accounting records, identifying and resolving any discrepancies.
Payroll & Compliance Assistance
Payroll Preparation: Collect and prepare data for payroll for management approval; process payroll accurately and on time.
Employee Records: Maintain employee earning, deduction, and tax withholding records, and manage Paid Time Off (PTO) requests.
Tax Documentation: Assist in gathering data for and filing relevant tax returns (e.g., sales tax, payroll tax).
Financial Reporting & Process Support
General Ledger (G/L) Maintenance: Post routine journal entries and ensure the G/L accurately reflects the company's financial transactions.
Reporting Assistance: Assist in preparing basic financial statements (Income Statement, Balance Sheet) for management review.
Records Management: Organize and maintain all financial and office documentation securely and accessibly for compliance and audits.
Qualifications:
Proven experience in a combined role: Bookkeeping/Accounting Support and Office Administration/Coordination.
Demonstrated proficiency with QuickBooks.
Familiarity with or the ability to quickly learn ERP systems.
Foundational understanding of GAAP and financial reporting principles.
Exceptional attention to detail for both financial record-keeping and customer communications.
Adaptable and Proactive: Proven ability to manage multiple priorities, switch between tasks quickly, and take initiative to solve problems.
Excellent communication skills (written and verbal) and a professional phone/in-person demeanor.
Hours:Monday through Thursday8 AM to 5 PM
Auto-ApplyBrewery Assistant
Branch office administrator job in Fort Wayne, IN
This position is primarily responsible for producing wort and maintaining brewing equipment and facility.
Primary Job Responsibilities:
Complete brewing process in a safe and efficient manner. This includes, but is not limited to, milling, mashing, and lautering, wort boiling, cooling and transferring to Storage vessels.
Repair brewery equipment with assistance from other Brewhouse employees.
Completion of daily cleaning and maintenance checklists
Aid with yeast propagation following Company's process.
Maintain cleanliness of all areas in the brew house.
Work with Lab Technician to ensure our product meets our standards of the highest quality.
Maintaining the use of standard operating procedures unless otherwise instructed.
Communicate regularly and efficiently with Granite City staff.
Maintain inventory as needed. Report any low levels of inventory to your supervisor when necessary.
Arrive to each shift on time with a positive attitude.
Complete all necessary paperwork accurately and on time.
Perform others duties as assigned.
Requirements:
Strong planning and project management skills with the ability to work well under pressure and to manage multiple projects with excellent attention to detail.
Excellent interpersonal, oral, and written communication skills.
Passion and commitment for brewing.
Able to lift heavy objects (empty kegs, 50 pound malt bags, etc.) above five feet in height
Frequently
Standing for extended periods
Able to enter and exit brewery vessels for cleaning and inspection
Work in environments of 32 to 100 degrees Fahrenheit
Able to understand MSDS and handle chemicals utilized in the brewery
Able to multi-task and work both unsupervised and as part of a team
Educational Requirements:
High School Degree or Equivalent
Brewing experience preferred , but not required
Valid Driver's License
Must be able to pass a Motor Vehicles Records background check
Must be able to work a flexible schedule of nights, days, weekends and holidays
Office Administrator
Branch office administrator job in Fort Wayne, IN
Description The Opportunity: The Office Administrator is a champion of the Hylant culture providing administrative support to the assigned office through a variety of tasks related to organization and communication. All responsibilities are essential to ensuring office operations running smoothly while adhering to Hylant policy, procedure, and core values. The Office Administrator role is primarily a full time in office position due to the nature of responsibilities.
In This Role You Will Execute On:
Greet, welcome and direct visitors to the appropriate person and/or location.
Answer, screen and forward all incoming calls; receive, sort and distribute daily mail/deliveries.
Maintain office security by following safety procedures and controlling access via the reception desk.
Provide general administrative support to all employees at the assigned location.
Serve as an employee ambassador for HR/Talent including, but not limited to, coordinating on site interviews, preparing new hire agendas, conducting first day orientation, and coordinating with the hiring manager and other stakeholders to ensure a welcoming and engaging onboarding experience.
Serve as the location's liaison for Marketing
Serve as the location's liaison for IT
Coordinate and lead projects, quickly addressing and solving problems and concerns
Manage facility and equipment needs; working with the property management company to ensure the office space is properly maintained and safe; work with outside vendors to ensure all location equipment is in working order.
Plan and coordinate internal and external events and meetings. This includes managing or performing set-up, catering, equipment needs, and clean up as required.
Manage accounting functions for the office such as scanning invoices, coordinating payments to vendors, and reconciling monthly expenses statements.
Collaborate with administrative staff across the Hylant network to share and recommend best practices, provide back-up and project support, and ensure consistency of administrative practices.
Perform other duties and special projects as requested.
In This Role You Will Need:
High school diploma or equivalent required
A minimum of one (1) year of work experience in an administrative office role
Must have the ability to maintain confidentiality about management or business information and protect sensitive information.
Exceptional attention to detail, communication, and interpersonal skills
Strong prioritization, organizational, project management and time management skills
Proficiency with Microsoft Office suite of products
Why Hylant? A multi-year recipient of Best Places to Work in Insurance, Hylant is a full-service insurance brokerage with over 20 offices in eight states. And since the founding of our family-owned business over 85 years ago, we made a promise to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We're more than an insurance brokerage firm and you're more than a client, employee or neighbor. You're family. And that's just the way we treat you. Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E-Verify. #LI-Hybrid
Auto-ApplyAdministrative Assistant
Branch office administrator job in Kendallville, IN
Benefits: * 401(k) * 401(k) matching * Dental insurance * Free food & snacks * Health insurance * Vision insurance Culligan Water of Kendallville is seeking an individual experienced in customer relations. The Administrative Assistant works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Administrative Assistant, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
This is a full-time position 8:30-5:00PM.
Responsibilities
* Extensive problem-solving, order processing, and helping to manage customer accounts
* Provide proactive sales support
* Schedule service and delivery orders
* Coordinate schedules with the service/operations team
* Refer unresolved customer grievances to designated departments for further investigation
* Answer inbound calls along with various administrative duties including; data entry, posting payments, and billing
Qualifications
* High school diploma or GED
* Customer service experience
* Accounts Receivable experience
* Billing experience
* Positive team-based attitude
* Strong time management and project management skills
* Proficient in Microsoft Office (word, excel, outlook)
* Excellent communication skills, both written and verbal
* Must pass a drug test and background check
* Must have reliable transportation
About Culligan
As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan Water offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Compensation: $31,200.00 - $35,360.00 per year
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
Brewery Assistant
Branch office administrator job in Fort Wayne, IN
This position is primarily responsible for producing wort and maintaining brewing equipment and facility. Primary Job Responsibilities: * Complete brewing process in a safe and efficient manner. This includes, but is not limited to, milling, mashing, and lautering, wort boiling, cooling and transferring to Storage vessels.
* Repair brewery equipment with assistance from other Brewhouse employees.
* Completion of daily cleaning and maintenance checklists
* Aid with yeast propagation following Company's process.
* Maintain cleanliness of all areas in the brew house.
* Work with Lab Technician to ensure our product meets our standards of the highest quality.
* Maintaining the use of standard operating procedures unless otherwise instructed.
* Communicate regularly and efficiently with Granite City staff.
* Maintain inventory as needed. Report any low levels of inventory to your supervisor when necessary.
* Arrive to each shift on time with a positive attitude.
* Complete all necessary paperwork accurately and on time.
* Perform others duties as assigned.
Requirements:
* Strong planning and project management skills with the ability to work well under pressure and to manage multiple projects with excellent attention to detail.
* Excellent interpersonal, oral, and written communication skills.
* Passion and commitment for brewing.
* Able to lift heavy objects (empty kegs, 50 pound malt bags, etc.) above five feet in height
* Frequently
* Standing for extended periods
* Able to enter and exit brewery vessels for cleaning and inspection
* Work in environments of 32 to 100 degrees Fahrenheit
* Able to understand MSDS and handle chemicals utilized in the brewery
* Able to multi-task and work both unsupervised and as part of a team
Educational Requirements:
* High School Degree or Equivalent
* Brewing experience preferred , but not required
* Valid Driver's License
* Must be able to pass a Motor Vehicles Records background check
* Must be able to work a flexible schedule of nights, days, weekends and holidays
Life Enrichment Assistant
Branch office administrator job in Decatur, IN
The Life Enrichment Assistant works under the direction of the Life Enrichment Director to help provide residents with a program of therapeutic, recreational and leisure activities in accordance with the resident's capabilities, needs and interests. The Life Enrichment Assistant supports the Life Enrichment Director provide group and individual activities for the residents. Other duties include training volunteers and recording resident participation.
Requirements:
12 hours per week - Second Shift
5:00 PM to 8:00 PM
(1) Weekend per Month
High School Diploma or GED
Experience in working in senior groups, leading, and assisting with group activities preferred.
Office Cleaning Specialist
Branch office administrator job in Coldwater, OH
Job DescriptionWe are calling all part time evening cleaners!!!!! If you are looking for a part-time job close to home, we are looking for you! At Environment Control we have a passion for quality with over 50 years of experience! We are looking for energetic cleaners for commercial facilities - offices, banks, libraries, & government buildings - in the Celina/Coldwater area.
Basic cleaning tasks - empty trash, dust, wipe down & sanitize surface areas, sweep, vacuum, and mop.
Great job for individuals looking to supplement their income.
This is also a great way to get paid to exercise!
SCHEDULE: Multiple Routes Available - M-F, MWF, TTrSa, etc…
Hours: 2-4 per Evening (10-20 per week) - based on assigned route.
Flexible Starting Time - Start anytime between 6p-9pm
Perks
$50 Bonus after working 90 days
Paid Training
Paid Travel time between accounts
Work Independently
Earn Cash & Swag with our Employee Referral Program
Advancement Opportunities in Pay and Position
Feel free to reach out with questions! Call or text Kya at ************
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Croninger | 8hr 52wk Secretary/Treasurer
Branch office administrator job in Fort Wayne, IN
BASIC FUNCTION:
Perform a variety of secretarial; basic accounting and administrative assistant duties to relieve the Principal of administrative and clerical detail. Plan, coordinate and organize office activities and coordinate flow of communications, correspondence and information for the Principal. Process evaluate and record various transactions; maintain, balance, reconcile and adjust assigned accounts, payables and receivables.
QUALIFICATIONS:
Any combination equivalent to: graduation from high school and four years of increasingly responsible clerical or accounting experience. The employee must have strong office, computer, public relations and oral and written communication skills. Incumbents must possess knowledge of the terminology, practices and procedures of assigned office.
ESSENTIAL FUNCTIONS:
Provide confidential secretarial and administrative support services to the Principal; assure smooth and efficient office operations; assist with coordinating and assure proper and timely completion of office projects and activities; plan, coordinate and organize office activities and coordinate flow of communications and information; establish and maintain filing systems; request Certified and Classified Substitutes; provide back-up health services, administer basic first aid to students, dispense medication in accordance with FWCS policies and physician instructions when nurse is not in the building; receive, sort, and route incoming mail as needed.
Serve as the primary secretary to the Principal and Assistant Principal; compose, independently or from oral instructions, note or rough draft, a variety of correspondence; review, revise, edit, format and proofread a variety of documents and information; provide public relations and liaison services; initiate, screen and receive telephone calls; take, retrieve and relay messages as needed; respond to requests, complaints and questions from staff and the public.
Receive visitors, including administrators, staff, students and the public; provide assistance or direct to appropriate staff; exercise independent judgment in resolving a variety of issues and problems; communicate Principal's instructions to students, parents and staff; refer difficult issues to the Principal.
Perform a variety of clerical accounting duties in support of assigned functions as required; prepare and maintain ECA, Corporation and other reports; record daily attendance of students; enroll and withdraw students in Power School and maintain student files; process and evaluate a variety of forms, applications and documents; prepare, record timesheets, process, verify and submit payroll information; prepare, verify and process IRS Forms W-9 and 1099 information.
Collect, receive, verify, balance and process incoming cash and monies; process receipts, deposits, payables and checks for Extracurricular Account (ECA); balance financial accounts, Corporate and ECA funds, and ECA Bank Account; enter textbook rental receipts and fines; compile information and prepare Title 1, End of Semester and Year, Education Material Fee, 1099, equipment purchases, gifts-grants-donations ECA reports.
Maintain appointment, project and activity schedules and calendars; coordinate travel arrangements and reservations as necessary; process claims and reimbursements as required; coordinate, attend, reserve facilities and equipment for a variety of meetings and events as assigned; compile and prepare agenda items and other required information and materials for meetings and other events; take, transcribe and distribute minutes as directed.
As assigned, monitor inventory levels of office and school supplies and equipment; order, receive and maintain appropriate levels of inventory; prepare and process FWCS vouchers and purchase orders, invoices and requisitions and arrange for payments as required.
Perform related duties as assigned by the Principal to meet the particular needs of the building/unit.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to speak and hear. The employee is required to have dexterity of hands and fingers. The employee is required to sit or stand for extended periods of time. They may be occasionally required to bend at the waist, kneel or crouch. Specific vision abilities required by this job include close vision, and ability to adjust focus. While performing the duties of this job the incumbent is seated or walking at will and must be able push, pull, lift and carry up to 25 pounds.
Hygiene Assistant
Branch office administrator job in Marion, IN
at Progressive Dental Center of Marion
Join Our Team and Brighten Lives One Smile at a Time
At Progressive Dental Center, we make it our mission to give our patients reasons to smile every day. Now, we're seeking a talented Hygiene Assistant to join our passionate team and help us maintain our commitment to quality dental care.
Operating Hours: Monday - Thursday: 7:30am - 4:30pm
Benefits & Perks:
Quarterly Bonus Potential - up to $700
Health, Vision, Dental, and Life Insurance
401(k) with a 3% Employer Contribution
Competitive Dental Services Employee Discount
6 Paid Holidays & PTO
Flexible Spending Account
Health Savings Account
Scrub Allowance
Continuing Education Allowance
Licensure/Certification Reimbursement
Qualifications:
Dental assistant certificate from an accredited vocational school (preferred, but not required)
3+ years of dental assisting experience (preferred)
X-ray certification for the State of Indiana
Current BLS and CPR certification (preferred, but not required)
Excellent understanding of dental hygiene procedures
Knowledge of aseptic and sterilization techniques
Excellent written and verbal communication skills
Follow instruction and training guidelines for endodontic practice
As a Hygiene Assistant you will:
Gather patient information and health background
Prepare the work area for procedures
Take x-rays of patients' teeth when necessary and display results for the dentist
Assist the dentist during examinations and dental procedures
Prepare materials for surgical procedures
Educate patients on post-operative instructions
Restock treatment areas and monitor inventory
Sterilization, adhere to offices standards and universal precautions
Why Choose Progressive Dental Center?
Welcoming Atmosphere: Our office combines warmth and comfort with a modern, state-of-the-art feel-featuring natural light, a coffee bar, a stocked mini-fridge, and a kid-friendly area with toys and a flat-screen TV.
Cutting-Edge Technology: We utilize the latest advancements in dental care, including intraoral cameras, Solea laser technology, and 3D cone beam imaging for precise, virtually painless treatments.
Comprehensive, Quality Care: With advanced diagnostic tools and a visiting implant specialist, we provide safe, efficient, and high-quality dental care for patients and families alike.
Why Being Partnered with P1 Dental Matters:
Partnering with P1 Dental offers us:
Cutting-Edge Technology: Access to the latest in dental technology to enhance patient care.
Efficiency & Affordability: Better options for lab work and processes, ensuring top-tier care that's also affordable.
Unwavering Support: It's not just about tools and technology; P1 Dental helps us deliver outstanding benefits to our team, without compromising the essence of our practice.
Be Part of Something Bigger: By joining Progressive Dental Center you're not only stepping into a fulfilling role but also becoming part of a community dedicated to shaping the future of dentistry.
Ready to embark on a rewarding journey with us? Apply today!
Auto-ApplyLife Enrichment Assistant
Branch office administrator job in Decatur, IN
Job Description
The Life Enrichment Assistant works under the direction of the Life Enrichment Director to help provide residents with a program of therapeutic, recreational and leisure activities in accordance with the resident's capabilities, needs and interests. The Life Enrichment Assistant supports the Life Enrichment Director provide group and individual activities for the residents. Other duties include training volunteers and recording resident participation.
Requirements:
12 hours per week - Second Shift
Friday, Saturday, and Sunday
High School Diploma or GED
Experience in working in senior groups, leading, and assisting with group activities preferred.
Part-Time Office Coordinator - Angola, Indiana
Branch office administrator job in Kendallville, IN
Job Description
About Culligan Ultrapure
Since 1962, Culligan Ultrapure has been a trusted name in water purification, providing top-tier water solutions to residential, commercial, and industrial customers. With over 40 locations across Minnesota, Indiana, Iowa, Arizona, Missouri, Michigan, Wisconsin and Texas, we are dedicated to improving lives by delivering high-quality water and exceptional service. We're now looking for a passionate and hardworking Office Coordinator to join our team!
What You'll Do:
Take charge of day-to-day office operations by leading administrative workflows, managing incoming customer calls, and maintaining accurate data in the ERP system. Coordinate service appointments and delivery routes, oversee accounts receivable reporting and collections, and handle general bookkeeping duties. Support the General Manager in staff meetings and strategic planning, while providing leadership, coaching, and support to the administrative team. Play a key role in driving efficiency, organization, and a positive team environment through a variety of essential administrative tasks. May assist with loading salt and bottled water into customer's vehicles as needed.
This position a part-time 20 to 25 hour a week position at our Angola, Indiana location
Why Culligan Ultrapure:
We are passionate about caring for employees and our customers. The Office Coordinator position at Culligan Ultrapure is a career position that offers a lot of variety and interesting work. We provide an excellent environment to learn, grow, and interact with a variety of great people on daily basis. We will provide you with the training and tools that you will need to be successful.
Culligan is an established leader in the water treatment industry and has been providing problem water solutions for over 88 years. When you come to work with us you are becoming part of a team who are customer focused and committed to improving the lives of people in the community through providing them with great quality water.
What We're Looking For:
Two-year associate degree preferred with administration and supervisory experience
Knowledge of managing accounts receivable
Prior cash handling and credit card processing experience
Ability to learn software programs
Position requires a great deal of energy and a passion for excellence with respect to treating and caring for customers.
Ability to lift 40 pounds
Active within the community
To learn more about this great organization go to ***********************
Parent Liaison/EL Assistant
Branch office administrator job in Warsaw, IN
Reports to: Principal
General Summary: The bilingual parent liaison position facilitates communication and interaction between language minority parents and the school community.
Essential Functions:
Facilitates the communication of language minority students and parents with school personnel by interpreting for them when they visit the school and/or schedule appointments. (Refer written translation requests to the WCS EL office.)
Assists principal and other appropriate school personnel by interpreting for limited English proficient students and parents with concerns regarding students.
Promotes students and their families to attend open house activities, parent-teacher conferences, parent-teacher organization meetings and/or other parent information sessions.
Provides workshops and/or trainings to help parents help parents understand the school's academic programs, volunteer opportunities and community services.
Refers needs of students and parents to teacher, counselor, nurse, principal or other school staff as appropriate.
Assists school staff with home visits to the homes of language minority parents as necessary.
Reports daily to the EL teacher to assist with phone calls to the homes of students in relation to grades, progress, classroom needs, and concerns from classroom teachers.
Keeps accurate logs of family visits, phone calls and time spent with language minority families
Attends EL elementary and Parent Liaison meetings as necessary.
Participates in staff development activities as recommended by the principal.
Other duties as assigned by supervisor(s)
Qualifications:
48 College Credits or the ability to pass the Para Pro Assessment Test
Fluently bilingual in spoken and written Spanish and English
Ability to work in a multi-task oriented environment.
Excellent phone skills and communication.
Excellent literacy skills.
Experience with working on computer systems and Microsoft office products.
Experienced in and able to function successfully in cross-cultural settings.
Self-motivated and able to prioritize and organize responsibilities.
Length of Contract: 185 days
Position Type: Non-Exempt
These statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a parent liaison.
Account Administrator
Branch office administrator job in Fort Wayne, IN
Job DescriptionReady to Drive Success?
Join CRST as a Account Administrator and help us build and maintain positive relationships with our customers. If you are a great communicator and know how to provide quality service that exceeds customer expectations every time, this is your next big opportunity!
How You'll Work
Location: 7310 Innovation Blvd, Fort Wayne, IN 46818
Hours: Monday to Friday (9:00 am to 6:00 pm)
Compensation: This pay scale represents a good faith estimate of the fixed rate the company reasonably expects to pay upon hire for this position: $17.00 per hour. This rate reflects a good faith estimate of the compensation offered for this role and is expected to apply uniformly to all candidates selected.
Benefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts.
Additional Compensation: Total compensation may also include other forms of pay such as overtime or discretionary incentives, as applicable.
About the Role
Responsible for responding to and/or managing inquiries, complaints, and feedback from customer accounts. This may include providing support through various channels, such as in person, phone, email, or social media. They must be able to communicate effectively, understand the customer's needs, and provide solutions or information promptly. Additionally, they may need to collect and record customer data and maintain accurate records of customer interactions. The role requires problem-solving skills, patience, empathy, and the ability to work under pressure. The focus is on building and maintaining positive relationships with customers and providing quality service that meets or exceeds their expectations.
Essential Duties and Responsibilities
Scheduling appointments
Responding to emails in the customer service shared email boxes
Handle in and outbound phone calls from customers
Transfer loads to billing/Checking for required PPW for billing
Auditing service fail codes.
Cover AM's when on PTO
Creating orders
Handling customer issues/concerns.
Reconcile edit error queue
Location master file management - adding directions, hours, contact info, etc.
Customer website management
Qualifications
Customer Service and Communication
Complex Problem Solving and Critical Thinking
Judgement and Decision Making
Good Time Management
Coordination and Active Listening
Why CRST?
For 70 years, CRST has been delivering promises and driving success through resilience, dedication, and talent. Partnering with Fortune 500 companies like Whirlpool, we set the standard in safety, service excellence, and operational performance. At CRST, you'll find opportunities to grow, contribute, and make an impact in a company that values relationships and results.
The CRST Core Values: Safety at the Core of All We Do - Integrity in Every Decision and Action - Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities
EEO Statement: CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex, or any other status protected by applicable federal, state or local laws.
Let's Build Something Great
Apply today and help us provide CRST's customers with excellent customer service. Your opportunity starts here.
Coach - Boys Track Assistant #4 - WHS
Branch office administrator job in Syracuse, IN
Job Title: Athletic Department Assistant Coach (Boys Track Assistant - #4) Supervisor: Principal & Athletic Director Position is responsible for assisting Head Coach with coaching student athletes in game strategies and techniques to prepare them for athletic competition. Position motivates student athletes to develop an appreciation of the sport and centers on creating positive relationships with student athletes.
The information contained in this is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individual holding this position and additional duties may be assigned.
Essential Duties
* Adheres to all IHSAA, NLC and WHS student handbook guidelines.
* Conducts self as a personal example of positive demeanor for the athletes and represents the school in a favorable manner.
* Works with the Athletic Director to schedule facilities for practices and competition.
* Coaches and instructs players, individually or in groups, regarding the rules, regulations, equipment, and techniques of the sport.
* Observes players, during competition and practice to determine the needs for individual or team improvement.
* Determines game strategy based on the team's capabilities.
* Establishes and maintains standards of athlete behavior and provides proper supervision of athletes at all times.
* Monitors the academic performance of team members to ensure that eligibility requirements are met; and encourages student athletes to maintain a high academic standard.
* Follows established procedures in the event of an athlete's injury.
* Conferences with parents/guardians, as necessary, regarding the athletic performance of their student.
* Models positive sportsmanship and maintains appropriate conduct towards players, officials, and spectators.
* Follows established procedures for the proper care, maintenance, and requisitioning of equipment, supplies, and uniforms.
* Participates in special activities to include parent meetings, banquets, award nights, etc.
* Maintains eligibility forms, emergency data cards, equipment inventory, and other related
* records.
* Models non discriminatory practices in all activities.
Other Duties
1. Attends staff development meetings, clinics, and other professional activities to improve coaching performance.
2. Performs any other related duties as assigned by the Head Coach, Principal & Athletic Director or other appropriate administrator.
Job Specifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Minimum Qualifications (Knowledge, Skills and/or Abilities Required)
* Some experience as an assistant coach at the high school or other comparable level preferred.
* Must possess effective coaching and teaching techniques and skills.
* Must possess thorough knowledge of the rules, regulations, strategies, and techniques of the sport.
* Must possess the ability to establish and maintain effective working and positive relationships with school administrators, parents, and students.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Duties are normally performed in a school environment or outdoors. Duties may be performed away from school.
This job description in no way states or implies that these are the only duties to be performed by this employee. The coach will be required to follow any other instructions and to perform any other related duties as assigned by the Head Coach, principal or athletic director.
Health Department Administrative Assistant - C/S
Branch office administrator job in Fort Wayne, IN
ADMINISTRATIVE ASSISTANT - CLINICAL SERVICES Department: Health - Clinical Services & Case Management FLSA Status: Non-exempt Classification/Level: Office B3 Date Last Reviewed: 08/22 Under the direction of the Clinical Services & Case Management Division Director, the Administrative Assistant provides administrative and clerical support to the clinical divisions through excellent customer service to the clients of all the department's public health clinics. This position is covered as defined by The Board of Commissioners of the County of Allen Employee Handbook.
ESSENTIAL FUNCTIONS:
Responsible for client reception for all clinics [Sexually Transmitted Disease (STD), Infectious Disease (ID), Tuberculosis (TB), Refugees, Travel, and Immunizations] including providing excellent customer service, checking clients in and out and scheduling appointments. Staff are typically assigned to one or more clinics for routine work, but are cross-trained in all clinics for coverage as needed.
Prepares charts, verifies demographics and pay status, reviews immunization records, determines vaccines needed (if in registration at Imm. Clinic), and verifies Medicaid/Medicare/Insurance eligibility. Enters all information required into the Electronic Medical Record (EMR) for the patient.
Communicates with outside vendors or offices for client services as requested by clinician.
Triages clients to ensure safe infection control practices within the clinic prior to being taken to a room with a provider.
Answers questions related to clinic operations, fees, client referrals, and basic clinical questions including information regarding TB, STD's and Immunizations to the general public and to community healthcare providers.
Releases medical records to clients following all applicable confidentiality and request policies.
Scans and indexes all additional health records into the Electronic Medical Record (EMR).
Prepares documents for destruction per retention schedule.
Responsible for daily cash register operations including cash and credit transactions, verifying counts, and balancing at the end of the day.
Enters data into various work-related databases and runs reports as requested.
Responsible for performing billing functions including Medicaid/Medicare/Insurance eligibility verification and submission, as well as scanning and indexing of billing documentation.
Performs insurance eligibility verification and entry into the Practice Management system within the EMR.
Performs all other duties as assigned, including overtime as required.
REQUIREMENTS:
High School Diploma or GED
Math and computation skills utilized in cash collection operations
Strong customer service skills and emotional intelligence, as well as excellent documentation/written communication skills
Strong attention to detail and accuracy for data entry
Working knowledge of adult and childhood vaccines
Ability to use numerous pieces of office equipment, including but not limited to, multi-line phone, printer, scanner, copier, monitor mounted camera, computer/tablet, and other job-related equipment.
DIFFICULTY OF WORK:
The Administrative Assistant has the understanding of the rules and regulations regarding verifying Medicaid/Medicare/Insurance eligibility.Work consists of relatively standardized processes when providing excellent customer service to clients of the public health clinics.
RESPONSIBILITY:
The Administrative Assistant performs a variety of relatively standardized assignments when answering questions regarding clinic operations and fees. Errors in work are readily detected. Work requires some analysis and judgment when releasing medical records to clients. Work is reviewed upon completion.
PERSONAL WORK RELATIONSHIPS:
The Administrative Assistant maintains frequent contact with other County employees, outside vendors and offices for client services, community healthcare providers, and clients of the public health clinics.
WORKING CONDITIONS:
The Administrative Assistant works in a standard clinical office setting with the ability to move around freely with frequent sitting, some lifting up to twenty pounds, some bending, pushing and/or pulling loads, reaching over head, kneeling and climbing ladders with some exposure to dangerous equipment and noxious odors/fumes.
SUPERVISION:
None
LICENSING:
Valid CPR certification
National Incident Management System (NIMS) certification upon employment as required for all public health staff
IMMEDIATE SUPERVISOR:
Director of Clinical Services and Case Management
HOURS:
8:00 am - 4:30 pm and as needed, 37.5 hours
EEO CATEGORY:
0806
WORKERS'S COMP CODE:
8810
Account Administrator
Branch office administrator job in Fort Wayne, IN
**Ready to Drive Success?** **_Join CRST as a Account Administrator and help us build and maintain positive relationships with our customers. If you are a great communicator and know how to provide quality service that exceeds customer expectations every time, this is your next big opportunity!_**
**How You'll Work**
+ Location: 7310 Innovation Blvd, Fort Wayne, IN 46818
+ Hours: Monday to Friday (9:00 am to 6:00 pm)
+ Compensation: This pay scale represents a good faith estimate of the fixed rate the company reasonably expects to pay upon hire for this position: $17.00 per hour. This rate reflects a good faith estimate of the compensation offered for this role and is expected to apply uniformly to all candidates selected.
+ Benefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts.
+ Additional Compensation: Total compensation may also include other forms of pay such as overtime or discretionary incentives, as applicable.
**About the Role**
Responsible for responding to and/or managing inquiries, complaints, and feedback from customer accounts. This may include providing support through various channels, such as in person, phone, email, or social media. They must be able to communicate effectively, understand the customer's needs, and provide solutions or information promptly. Additionally, they may need to collect and record customer data and maintain accurate records of customer interactions. The role requires problem-solving skills, patience, empathy, and the ability to work under pressure. The focus is on building and maintaining positive relationships with customers and providing quality service that meets or exceeds their expectations.
**Essential Duties and Responsibilities**
+ Scheduling appointments
+ Responding to emails in the customer service shared email boxes
+ Handle in and outbound phone calls from customers
+ Transfer loads to billing/Checking for required PPW for billing
+ Auditing service fail codes.
+ Cover AM's when on PTO
+ Creating orders
+ Handling customer issues/concerns.
+ Reconcile edit error queue
+ Location master file management - adding directions, hours, contact info, etc.
+ Customer website management
**Qualifications**
+ Customer Service and Communication
+ Complex Problem Solving and Critical Thinking
+ Judgement and Decision Making
+ Good Time Management
+ Coordination and Active Listening
**Why CRST?**
For 70 years, CRST has been delivering promises and driving success through resilience, dedication, and talent. Partnering with Fortune 500 companies like Whirlpool, we set the standard in safety, service excellence, and operational performance. At CRST, you'll find opportunities to grow, contribute, and make an impact in a company that values relationships and results.
**The CRST Core Values** : Safety at the Core of All We Do - Integrity in Every Decision and Action - Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities
**EEO Statement** : CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex, or any other status protected by applicable federal, state or local laws.
**Let's Build Something Great**
Apply today and help us provide CRST's customers with excellent customer service. Your opportunity starts here.
**Qualifications**
**Education**
**Preferred**
+ Associates or better
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.