Branch office administrator vs administrative staff

The differences between branch office administrators and administrative staff can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a branch office administrator, becoming an administrative staff takes usually requires 1-2 years. Additionally, an administrative staff has an average salary of $77,101, which is higher than the $34,305 average annual salary of a branch office administrator.

The top three skills for a branch office administrator include verbal communication, client service and exceptional client. The most important skills for an administrative staff are telephone calls, word processing, and travel arrangements.

Branch office administrator vs administrative staff overview

	Branch Office Administrator	Administrative Staff
Yearly salary	$34,305	$77,101
Hourly rate	$16.49	$37.07
Growth rate	-5%	-8%
Number of jobs	119,500	119,030
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 63%
Average age	47	50
Years of experience	6	2

What does a branch office administrator do?

A branch office administrator oversees the activities in an office, ensuring efficiency and smooth workflow. Their responsibilities revolve around performing clerical tasks such as managing and processing documents, assessing staff performance, managing budgets and schedules, responding to calls and correspondence, arranging meetings and appointments, and welcoming visitors. They may also monitor the inventory of office supplies and handle its procurement, create presentations, and train new employees. Furthermore, as an administrator, it is essential to implement the company's policies and regulations, including its vision and mission.

What does an administrative staff do?

As the administrative staff, they primarily provide administrative and secretarial support for the department. Typically, they do report-writing, filing and scheduling, and payroll. They plan department weekly meetings, schedule conference calls, and work on solving administrative related concerns and issues. They do a complex task that involves multi-tasking from the preparation of department reports, analyzing data, and finding solutions. It is a requirement to be an experienced, collaborator, and trained cross-functional communicator. Moreover, other duties will include scheduling company-initiated activities, meetings, and events.

Branch office administrator vs administrative staff salary

Branch office administrators and administrative staff have different pay scales, as shown below.

	Branch Office Administrator	Administrative Staff
Average salary	$34,305	$77,101
Salary range	Between $26,000 And $43,000	Between $58,000 And $101,000
Highest paying City	-	San Francisco, CA
Highest paying state	-	California
Best paying company	-	NVIDIA
Best paying industry	-	Professional

Differences between branch office administrator and administrative staff education

There are a few differences between a branch office administrator and an administrative staff in terms of educational background:

	Branch Office Administrator	Administrative Staff
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 63%
Most common major	Business	Business
Most common college	California State University - Bakersfield	University of Pennsylvania

Branch office administrator vs administrative staff demographics

Here are the differences between branch office administrators' and administrative staff' demographics:

	Branch Office Administrator	Administrative Staff
Average age	47	50
Gender ratio	Male, 10.5% Female, 89.5%	Male, 31.9% Female, 68.1%
Race ratio	Black or African American, 9.6% Unknown, 4.9% Hispanic or Latino, 15.2% Asian, 6.5% White, 63.0% American Indian and Alaska Native, 0.7%	Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.2% Asian, 3.8% White, 66.2% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	6%

Differences between branch office administrator and administrative staff duties and responsibilities

Branch office administrator example responsibilities.

Manage, configure and recycle network and mainframe printers.
Produce marketing materials to attract new patients, create materials for monthly specials, and manage Facebook account.
Verify insurance eligibility and benefits, collect co-payments, and interview new patients by collecting forms and demographics.
Work with other internal partners and client on CMS audits.
Create, maintain and distribute weekly quality and SLA metrics.
Process daily accounting transactions and calculate NAV for UIT funds with CMS.

Administrative staff example responsibilities.

Support medical doctors, manage sensitive and confidential records pertaining to high risk patients with emphasis on accuracy.
Prepare PowerPoint presentations for management distribution.
Maintain payroll information by collect, calculate and enter data.
Prepare briefing slides and presentation material using PowerPoint and Visio.
Maintain accounting statements, databases, and other financial information such as payroll coding and budget preparation
Provide cloud base customer relationship management with Salesforce for optimization in coordination of the workforce development program and other community orient events

Branch office administrator vs administrative staff skills

Common branch office administrator skills

Verbal Communication, 22%
Client Service, 19%
Exceptional Client, 14%
Office Management, 9%
Office Administration, 8%
Processing Deposits, 7%

Common administrative staff skills

Telephone Calls, 19%
Word Processing, 16%
Travel Arrangements, 7%
Payroll, 6%
Personnel Actions, 6%
Financial Reports, 5%

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Office and Administrative Industry
Branch Office Administrator
Branch Office Administrator vs Administrative Staff

Updated January 8, 2025

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