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The differences between branch office administrators and administrative supports can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a branch office administrator, becoming an administrative support takes usually requires 1-2 years. Additionally, an administrative support has an average salary of $37,692, which is higher than the $34,305 average annual salary of a branch office administrator.
The top three skills for a branch office administrator include verbal communication, client service and exceptional client. The most important skills for an administrative support are customer service, administrative tasks, and data entry.
| Branch Office Administrator | Administrative Support | |
| Yearly salary | $34,305 | $37,692 |
| Hourly rate | $16.49 | $18.12 |
| Growth rate | -5% | -8% |
| Number of jobs | 119,500 | 114,480 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 49% |
| Average age | 47 | 50 |
| Years of experience | 6 | 2 |
A branch office administrator oversees the activities in an office, ensuring efficiency and smooth workflow. Their responsibilities revolve around performing clerical tasks such as managing and processing documents, assessing staff performance, managing budgets and schedules, responding to calls and correspondence, arranging meetings and appointments, and welcoming visitors. They may also monitor the inventory of office supplies and handle its procurement, create presentations, and train new employees. Furthermore, as an administrator, it is essential to implement the company's policies and regulations, including its vision and mission.
Administrative support specialists provide different types of governmental assistance. They carry out varied clerical duties in almost all industries. Most of these duties revolve around supervising and distributing information within an organization. This typically includes taking memos, answering phone calls, and managing, storing, and organizing files. They are also responsible for receiving and sending correspondence and greeting customers and clients. Some administrative support may be required to have vast professional knowledge as their duties are more specialized than the others.
Branch office administrators and administrative supports have different pay scales, as shown below.
| Branch Office Administrator | Administrative Support | |
| Average salary | $34,305 | $37,692 |
| Salary range | Between $26,000 And $43,000 | Between $26,000 And $53,000 |
| Highest paying City | - | Washington, DC |
| Highest paying state | - | Rhode Island |
| Best paying company | - | Pacific Investment Management Company LLC |
| Best paying industry | - | Technology |
There are a few differences between a branch office administrator and an administrative support in terms of educational background:
| Branch Office Administrator | Administrative Support | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 49% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | Western Carolina University |
Here are the differences between branch office administrators' and administrative supports' demographics:
| Branch Office Administrator | Administrative Support | |
| Average age | 47 | 50 |
| Gender ratio | Male, 10.5% Female, 89.5% | Male, 20.4% Female, 79.6% |
| Race ratio | Black or African American, 9.6% Unknown, 4.9% Hispanic or Latino, 15.2% Asian, 6.5% White, 63.0% American Indian and Alaska Native, 0.7% | Black or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 15.9% Asian, 3.8% White, 66.6% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 8% | 6% |