Branch office administrator vs office lead

The differences between branch office administrators and office leads can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a branch office administrator and an office lead. Additionally, an office lead has an average salary of $80,536, which is higher than the $34,305 average annual salary of a branch office administrator.

The top three skills for a branch office administrator include verbal communication, client service and exceptional client. The most important skills for an office lead are data entry, patients, and powerpoint.

Branch office administrator vs office lead overview

	Branch Office Administrator	Office Lead
Yearly salary	$34,305	$80,536
Hourly rate	$16.49	$38.72
Growth rate	-5%	-8%
Number of jobs	119,500	36,245
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 44%
Average age	47	47
Years of experience	6	6

What does a branch office administrator do?

A branch office administrator oversees the activities in an office, ensuring efficiency and smooth workflow. Their responsibilities revolve around performing clerical tasks such as managing and processing documents, assessing staff performance, managing budgets and schedules, responding to calls and correspondence, arranging meetings and appointments, and welcoming visitors. They may also monitor the inventory of office supplies and handle its procurement, create presentations, and train new employees. Furthermore, as an administrator, it is essential to implement the company's policies and regulations, including its vision and mission.

What does an office lead do?

An office lead is responsible for performing complex administrative tasks, especially in front office operations, managing staff performance, and providing high-quality customer service by responding to visitors' inquiries and concerns and directing them to the appropriate department. These leads monitor daily business transactions, write business reports, and manage the information in the system database. They also schedule appointments, business travels, and company meetings and ensure that the plans meet the allocated budget and requirements of the management.

Branch office administrator vs office lead salary

Branch office administrators and office leads have different pay scales, as shown below.

	Branch Office Administrator	Office Lead
Average salary	$34,305	$80,536
Salary range	Between $26,000 And $43,000	Between $50,000 And $128,000
Highest paying City	-	Washington, DC
Highest paying state	-	New Jersey
Best paying company	-	Capgemini
Best paying industry	-	Manufacturing

Differences between branch office administrator and office lead education

There are a few differences between a branch office administrator and an office lead in terms of educational background:

	Branch Office Administrator	Office Lead
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 44%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Branch office administrator vs office lead demographics

Here are the differences between branch office administrators' and office leads' demographics:

	Branch Office Administrator	Office Lead
Average age	47	47
Gender ratio	Male, 10.5% Female, 89.5%	Male, 27.9% Female, 72.1%
Race ratio	Black or African American, 9.6% Unknown, 4.9% Hispanic or Latino, 15.2% Asian, 6.5% White, 63.0% American Indian and Alaska Native, 0.7%	Black or African American, 9.6% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.7% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between branch office administrator and office lead duties and responsibilities

Branch office administrator example responsibilities.

Manage, configure and recycle network and mainframe printers.
Produce marketing materials to attract new patients, create materials for monthly specials, and manage Facebook account.
Verify insurance eligibility and benefits, collect co-payments, and interview new patients by collecting forms and demographics.
Work with other internal partners and client on CMS audits.
Create, maintain and distribute weekly quality and SLA metrics.
Process daily accounting transactions and calculate NAV for UIT funds with CMS.

Office lead example responsibilities.

Help dentist manage dental and medical emergencies by maintaining CPR certification.
Scan medical documents through EMR system.
Follow HIPAA policies and procedures along with OSHA regulations and safety standards.
Determine work assignments and procedures, and review records according to HIPAA regulations.
Assist with converting practice into EMR by providing training to all medical and administrative staff.
Maintain and organize back-up documentation for purchases.

Branch office administrator vs office lead skills

Common branch office administrator skills

Verbal Communication, 22%
Client Service, 19%
Exceptional Client, 14%
Office Management, 9%
Office Administration, 8%
Processing Deposits, 7%

Common office lead skills

Data Entry, 11%
Patients, 10%
PowerPoint, 9%
Payroll, 8%
Human Resources, 8%
Customer Service, 6%

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Office and Administrative Industry
Branch Office Administrator
Branch Office Administrator vs Office Lead

Updated January 8, 2025

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