How to hire a branch office administrator

How to hire a branch office administrator, step by step

Here's a step-by-step branch office administrator hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a branch office administrator job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new branch office administrator
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you post your branch office administrator job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a branch office administrator for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A branch office administrator's background is also an important factor in determining whether they'll be a good fit for the position. For example, branch office administrators from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   Here's a comparison of branch office administrator salaries for various roles:

   Type of Branch Office Administrator	Description	Hourly rate
   Branch Office Administrator		$12-20
   Office Lead	An office lead is responsible for performing complex administrative tasks, especially in front office operations, managing staff performance, and providing high-quality customer service by responding to visitors' inquiries and concerns and directing them to the appropriate department. These leads monitor daily business transactions, write business reports, and manage the information in the system database... Show more	$24-61
   Administrative Professional	An administrative professional specializes in performing administrative support and clerical tasks in a company or office, ensuring accuracy and smooth workflow. Their responsibilities typically revolve around managing schedules, arranging appointments and meetings, producing progress reports and presentations, delegating tasks, and attending meetings on behalf of executives or staff... Show more	$11-31

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Verbal Communication
   • Client Service
   • Exceptional Client
   • Office Management
   • Office Administration
   • Processing Deposits
   • Phone Calls
   • Client Development
   • BOA
   • Customer Service
   • Client Seminars
   • Client Accounts
   • Appointment Scheduling
   • Branch Management

   Check all skills

   Responsibilities:

   • Manage, configure and recycle network and mainframe printers.
   • Produce marketing materials to attract new patients, create materials for monthly specials, and manage Facebook account.
   • Verify insurance eligibility and benefits, collect co-payments, and interview new patients by collecting forms and demographics.
   • Work with other internal partners and client on CMS audits.
   • Create, maintain and distribute weekly quality and SLA metrics.
   • Process daily accounting transactions and calculate NAV for UIT funds with CMS.

3. Make a budget

   Including a salary range in your branch office administrator job description is a great way to entice the best and brightest candidates. A branch office administrator salary can vary based on several factors:

   • Location. For example, branch office administrators' average salary in nevada is 48% less than in new york.
   • Seniority. Entry-level branch office administrators earn 40% less than senior-level branch office administrators.
   • Certifications. A branch office administrator with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a branch office administrator's salary.

   Average branch office administrator salary

   $16.49hourly

   $34,305 yearly

   ---

   Entry-level branch office administrator salary

   $26,000 yearly salary

   Updated December 21, 2025

4. Writing a branch office administrator job description

   A job description for a branch office administrator role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a branch office administrator job description:

   Branch office administrator job description example

   Looking for an opportunity where success comes naturally? Then you may have found your crew. We're looking for a Branch Administrator to join our team.
   Here's what you'd do:
   
   You'd be the glue that holds the branch together, supporting your team and Branch Manager by handling the administrative functions of the branch. You'd serve as the key contact for employees, clients, regional management, and corporate.
   
   You'd be responsible for:
   
   + Payroll:
   
   + Ensuring all hourly personnel, weekly timesheets and changes are accurately entered into the payroll system on-time
   
   + Entering and updating work orders and cost codes for the weekly labor posting
   
   + Accounting Administration:
   
   + Generating the weekly aged account receivables report and conducting client follow-up
   
   + Advising on the most appropriate and effective collection methods, communications, and resources; participating in collection actions as needed
   
   + Managing purchasing orders and accounts payable invoices, including weekly reporting
   
   + Keeping work order logs and client billing files up-to-date
   
   + Preparing month-end and monthly close material as directed by the Controller and Branch Manager
   
   + General office duties:
   
   + Answering phones and greeting guests
   
   + Ordering supplies, filing, and management of incoming and outgoing mail
   
   + Preparing client proposals, contracts, and correspondence
   
   + Human Resources:
   
   + Preparing and maintaining new hire packets, employee personnel files, and I-9 binders
   
   + Coordinating uniform ordering, distribution, and returns
   
   + Workers compensation & OSHA reporting
   
   You might be a good fit if you have:
   
   + 2- or 4-year degree in business or a related field and/or a minimum of 3 years experience in a business office with accounting related responsibilities.
   
   Here's what to know about working here:
   
   At BrightView, we're a tight-knit crew who are as passionate about caring for our clients as we are about each other. Though we're the nation's leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home.
   
   If you're looking to join a crew of talented go-getters who tackle big vision projects other companies could only dream of, you might just have found your match. With our range of services, including landscape design, development, maintenance and enhancements, there's no limit to what we can do, and what you can achieve.
   
   In addition to industry-leading development opportunities, you'll also have benefits and perks like:
   
   + Competitive salary
   
   + Paid time off
   
   + Medical, dental, and vision insurance
   
   Think you've found your crew?
   
   BrightView is an Equal Employment Opportunity and E-Verify Employer.

   Copy this example

   

5. Post your job

   To find the right branch office administrator for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with branch office administrators they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit branch office administrators who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your branch office administrator job on Zippia to find and recruit branch office administrator candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with branch office administrator candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new branch office administrator

   Once you've selected the best branch office administrator candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   Once that's done, you can draft an onboarding schedule for the new branch office administrator. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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