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  • Office Coordinator

    Cummings Properties 4.6company rating

    Branch office administrator job in Woburn, MA

    We are looking for an accomplished office coordinator with a positive attitude, strong work ethic, and polished presence for our Woburn headquarters. This role provides significant opportunities for professional development and upward mobility, including the potential to assume supervisory responsibilities. Primary responsibilities: Commercial lease processing Database entry and maintenance Report production Executive team support Various high-level administrative functions The preferred candidate will possess: Experience supervising staff Capacity to solve problems independently and work with minimal supervision Thorough knowledge of common office administrative practices, procedures, systems, and equipment, and the ability to troubleshoot and liaise with IT personnel Experience with Constant Contact preferred, but not required Required qualifications: Minimum of 5 years' experience supporting senior management Exceptional organizational skills and attention to detail Ability to prioritize and manage multiple assignments in a busy office environment Ability to exercise discretion and maintain confidentiality Advanced computer skills, including demonstrated proficiency in Microsoft Office, and the ability to quickly learn new platforms About Cummings: Cummings Properties has a long history of giving back to the community. The large majority of its buildings are owned by Cummings Foundation, its philanthropic affiliate, with all rental profits benefiting greater Boston nonprofits. Learn more at *********************************** In addition to unlimited career advancement and growth potential, we offer a comprehensive compensation and benefits package that includes: Medical, dental, vision, life, and disability insurance Cummings Properties Employee Trust (equity compensation) Competitive compensation and opportunities for bonuses Paid holiday, vacation, sick, and personal time 401(k) retirement savings plan with generous Company match Tuition Reimbursement Charitable gift match up to $2,000 annually, plus the opportunity to direct an additional $2,000 in Company funds each year to a local nonprofit of your choice Pay range is $32-$35 per hour NOTE: Candidates must be able to work on site. This is not a remote or hybrid position. Interested applicants are encouraged to send a cover letter, resume, and compensation expectations to *******************. Cummings Properties is an Equal Opportunity Employer. In the interest of the safety and health of our employees and clients, we maintain a ZERO TOLERANCE policy in regards to prohibited drug use and alcohol or marijuana abuse. More information about the Cummings organization is available at **************** and ***************************
    $32-35 hourly 2d ago
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  • Practice Assistant

    Beth Israel Lahey Health 3.1company rating

    Branch office administrator job in Beverly, MA

    When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Under the general supervision of the Director of Site Operations, Practice Development Operations Manager or Site Manager provides direct and indirect care to a specified group of patients in a variety of healthcare settings. Practice Assistants work in collaboration with the physician(s), or other health care provider(s), other ambulatory support staff within the department, and with other disciplines, to support patient care.Essential Duties & Responsibilities: including but not limited to: I. Clinical Considerations and Decision Making: Ways in which Practice Assistants come to understand the problems, issues or concerns of patients/families, to attend to relevant/critical information and to respond in concerned and involved ways. Accountable for providing safe patient care by demonstrating organizational skills that maintain and coordinate safe delivery of quality care for assigned patients/families. Participates in a culturally competent plan of care that identifies patient problems, expected outcomes, and addresses preventative measures. Delivers care that is specific to the age of the patient. Cares for patients as delegated by the provider, RN or LPN Contributes information provided by the patient or family for the assessment of health status. Evaluates outcomes of interventions within their scope and follows directions on a modified plan of care. Provides patient care by: - Providing necessary physical care to appropriate patient populations - Utilizing and transporting equipment - Administering treatments as ordered by the provider - Assisting with examinations and procedures II. Collaborative Relationship: Collaborates, cooperates, and communicates with other health care personnel to ensure quality and continuity of care. Establishes collaborative relationships with nurses, physicians, other colleagues, patients and families. Participates in and supports the educational plan for patient and family. Supports Primary Care's commitment to community-based activities both within the Lahey Health community and beyond. III. Clinical Guidance: The Practice Assistant, within the scope of his/her practice, is responsible for the nature and quality of care they provide for patients. Demonstrates appropriate behavior by adhering to unit policies and procedures and practice guidelines specific to the setting. Demonstrates the ability to provide and maintain patient safety in the environment of care Demonstrates skills as a responsive team member. Demonstrates ability to fulfill role in Regulatory compliance and readiness. Essential Duties & Responsibilities including but not limited to: ClinicalAchieves and maintains Basic Life Support (BLS) certification through American Heart Association, according to departmental standards (within 90 days of date of hire) Organizes and prioritizes daily work to ensure patient's needs are met and provider schedules run efficiently. Monitors patient flow, escorts patients to the appropriate room, accurately obtains patient identification, allergy history, domestic abuse screening, obtains and records vital signs, per departmental standards and documents for entry into an Electronic Medical Record (EMR) or on appropriate forms. Answers and transfers calls in accordance with Primary Care Guidelines. Takes accurate messages and relays the information to the appropriate staff, per established site/department protocol. Follows through to ensure that issues identified have been resolved. Identifies patients requiring immediate attention and refers them to the appropriate personnel. Maintains exam rooms by monitoring and replenishing supplies and performing routine housekeeping and disposal and handling of hazardous waste. Maintain inventory of medical supplies and orders medical supplies as authorized by Site/assigned Manager, Supervisor or Site Coordinator. Documents all pertinent information for entry into an EMR. Accurately transcribes provider orders according to policy.* Notifies provider with any abnormal vital signs, elevated pain scores or safety concerns. Observes and reports any abnormal symptoms or behavior to appropriate clinical staff member. Communicates all appropriate information prior to break, lunch or change of shift, to necessary personnel to ensure continuity of care. Prepares patient for the appointment based upon the diagnosis, procedure and/or department protocols. Includes proper patient attire (gowns/shorts etc), proper pre-visit tests completed, and proper set-ups for the procedure to be performed etc. Maintains confidentiality and patient rights in interactions with the patient/family and other health care workers. Respects the values (religious/spiritual, ethnic, cultural) of the patient and family. Perform electrocardiograms, blood pressures, spirometry's and vision and hearing testing according to departmental standards. Utilizes appropriate technique in room preparation and while assisting with procedures/exams. Performs testing and specimen collection (including labeling and processing). Performs waived testing, result documentation and Quality Controls per established laboratory procedure. Enters required information for prescription refills properly through EMR using defined protocol. Provides and reviews appropriate instructions to patients regarding any diagnostic test and procedure. Provides patient with written educational material, including diagnostic preparations, as necessary. Document that patient instructions were given, as well as patient's response. Assists in performing departmental procedures. Use electronic system to schedule x-ray, mammography or laboratory appointments. Performs and/or assists with the admission and transfer process. Monitors and takes action on work queues as trained/assigned. Meets expectations and maintains competencies of new hire orientation skills checklist, annual competency verification and participates in education programs provided. Orients staff members and others to the department as requested. Is alert to Quality Assurance and CQI issues as well as to unsafe working conditions. Notifies manager of concerns. Participates in unit based QI activities and is familiar with unit measurement data. Provide back-up coverage for the front office staff, including booking appointments, telephone coverage and receptionist duties according to departmental standards. Supports activities around the work queue.Job Description: Pay Range: $21.00 - $28.26The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled
    $21 hourly 1d ago
  • Administrative Assistant

    CBS Therapy

    Branch office administrator job in North Andover, MA

    About Us We are seeking a detail-oriented Administrative Assistant to join our team at our pediatric outpatient clinic, the Kioko Center. The ideal candidate will provide support to ensure efficient operation of the office. Responsibilities Include: Opening the clinic Screen in staff and clients in the mornings and evenings Check voicemail messages and email Office Manager and/or therapist the messages Work directly with Office Manager Answer phone calls throughout the day Inform therapist and Office Manager of cancellations Help with tasks around the office as needed Create new clients in electronic system and maintain electronic files Ensure clinic is clean and disinfected Order supplies as needed through Office Manager Qualifications: Have an associate's degree Strong communication skills and phone etiquette Ability to multitask Strong organizational skills Reliable Transportation Experience: Experience working in an office setting Experience with excel, word, electronic data systems etc. A Background Criminal Investigation (BCI) by local or state police and Child Abuse Neglect Tracking System (CANTS) by DCYF are required of all potential employees.
    $36k-47k yearly est. 1d ago
  • Practice Assistant II

    Brigham and Women's Hospital 4.6company rating

    Branch office administrator job in Newton, MA

    Site: Massachusetts Eye and Ear Infirmary Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Monday-Friday, 8:00 AM to 4:30 PM Job Summary Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions: Perform routine administrative and clerical duties relating to a clinical service or physician practice office. Make patient appointments and maintain appointment records. Greet and assist patients. Answer telephones, assist callers with routine inquiries, and schedule appointments. File materials in patient folders, and print appointment schedules. Process patient billing forms and scan documents to patient medical record/LMR. Call for patient medical records and laboratory test results. Open and distribute unit mail or faxes. Type forms, records, schedules, memos, etc., as directed. May be required to accept co-payments. Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. Acts as "Super User" for scheduling, registration and billing systems. Provides assistance and training to others in these areas. May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level. Qualifications Education High School Diploma or Equivalent required Experience Healthcare experience 1-3 year preferred Knowledge, Skills and Abilities Computer skills Microsoft Office. Strong follow up and resolution. Ability to prioritize and manage multiple tasks. Strong patient/customer service skills. Ability to learn new software systems and technology skills. Adjusting actions in relation to others' actions. Additional Job Details (if applicable) Remote Type Onsite Work Location 2000 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $17.4-24.5 hourly 1d ago
  • Administrative Coordinator - Operations

    City Wide Facility Solutions Boston

    Branch office administrator job in Marlborough, MA

    Build the Backbone of a High-Growth Organization At City Wide Facility Solutions - Boston, we help commercial properties across Central and Eastern Massachusetts simplify facility management through a single point of accountability. As a leader in the managed services space, we connect clients with top-tier vendors and ensure seamless execution across janitorial, maintenance, and specialty services. We're looking for a detail-oriented, highly organized Administrative Coordinator who thrives behind the scenes-keeping processes tight, documentation accurate, and operations running smoothly. This role is critical to ensuring strong internal workflows, compliance, and exceptional service delivery. What You'll Do: Support Core Operational Processes Prepare Client NJS and supply quotes for the Operations team Issue NJS confirmations to Independent Contractors Assist with administrative coordination across multiple operational workflows Insurance & Compliance Management Ensure all active Independent Contractors have current Certificates of Insurance (COIs) on file Coordinate with City Wide's insurance agent to obtain accurate COIs for new clients Maintain and update all insurance documentation within the City Wide system New Client Onboarding & Starts Lead administrative aspects of new client onboarding, including welcome communications, CRM setup, and key inventory Support Vendor Sourcing & Compliance by scheduling Independent Contractor walkthroughs Prepare and issue Contracts for Services to Independent Contractors for new accounts Ongoing Client & Data Management Maintain accurate, up-to-date client and contractor data in the CRM Organize and manage operational documents within SharePoint Assist with updates to existing client agreements, scopes of service, and insurance as needed Why Join City Wide: Stable, full-time role with consistent hours Comprehensive benefits package: medical, dental, vision, life, FSA & HRA 401(k) with company match Generous paid time off, including holidays and volunteer time Exposure to multiple areas of business operations with room to grow Collaborative, fast-paced environment where your organization skills make a real impact What You Bring: Strong organizational skills with the ability to prioritize and manage multiple tasks Excellent attention to detail and commitment to accuracy Clear, professional written and verbal communication skills Ability to meet deadlines in a fast-moving environment Comfort working with CRMs, document management systems, and administrative workflows Professional demeanor and ability to work with a wide range of personalities Valid driver's license and willingness to visit client sites as needed If you enjoy process, precision, and keeping operations running efficiently, this is an opportunity to play a key role in a growing organization where your work directly supports client satisfaction and internal success. Join City Wide Facility Solutions - Boston and help power the operations behind our growth
    $40k-59k yearly est. 4d ago
  • Project Assistant

    The Hollister Group 3.8company rating

    Branch office administrator job in Cambridge, MA

    Project Coordinator Our client is seeking a dedicated and detail-oriented Project Coordinator to join their team and support a critical transition project. This role offers an exciting opportunity to be part of an innovative initiative. The successful candidate will play a key role in coordinating activities, managing course data, and ensuring a smooth transfer process, all within a collaborative and dynamic environment. Compensation: $25.00 per hour Responsibilities: Facilitate seamless collaboration among team members to prevent duplicative efforts and ensure steady progress Maintain accurate and organized records of course materials and assets, ensuring data integrity and proper archiving Monitor, analyze, and report on the status of the course transition across multiple levels Communicate proactively with the team to identify potential roadblocks and streamline course movement Detect and document any issues or malfunctions in course content or infrastructure Enter and update relevant course data in databases, ensuring completeness and accuracy Match, categorize, and upload video files and course-related assets efficiently Support the deployment of effective communication strategies to inform past learners about the transition Assist with additional administrative tasks as required for project success Requirements: High school diploma or equivalent required Ability to multitask effectively in a fast-paced, evolving environment Excellent verbal and written communication abilities Proficiency in computer applications and familiarity with content management systems or educational technology tools Demonstrated experience in data entry, file management, and supporting project coordination efforts Our Commitment to Inclusion & Belonging The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position
    $25 hourly 2d ago
  • Administrative Assistant

    Integration International Inc. 4.1company rating

    Branch office administrator job in Cambridge, MA

    Job Title: Administrative Assistant II / Testing Center Coordinator Duration: 3 Months Pay Rate: $25/hr on W2 (No Benefits) Work Mode: On-site Schedule: Monday-Friday | 9:00 AM - 5:00 PM Position Overview We are seeking a Testing Center Coordinator to support exam accommodations for qualified students. This role works closely with the Registrar's Office and affiliated departments to ensure smooth day-to-day operations of the Testing Center, including exam scheduling, communication, and administrative support. Key Responsibilities • Greet and assist visitors at the Testing Center • Coordinate exam scheduling with students, faculty, and proctors • Prepare and organize exam materials and packets • Reserve testing spaces and manage room assignments • Communicate testing policies and resolve scheduling conflicts • Support the exam management system • Proctor exams when required • Perform administrative tasks (phones, mail, supplies, filing) • Monitor test rooms and handle accommodation-related inquiries • Maintain office and exam supply inventory Additional Notes • Candidates must confirm no planned vacation during the assignment • Expected to provide team coverage and step in as needed throughout the day Required Qualifications • High school diploma or equivalent • 1+ year of academic experience • 1+ year of administrative experience • 1+ year of customer service experience
    $25 hourly 2d ago
  • Administrative Specialist

    Motion Recruitment 4.5company rating

    Branch office administrator job in Newton, MA

    A large well known hospital group is urgently looking to hire an Admin Assistant to join their team on site in Newton, MA! ** This is a 6+ month contract to hire on W2 offering a full benefits package ** Required Skills & Experience 2+ years of experience working in a hospital or medical setting Working with surgeons/ clinical scheduling is preferred Experience in EPIC, collecting co-payments What You Will Be Doing: Practice Assistants play an integral part in the operations of our community-based physician practices. Dedicated to administrative support, these Coordinators serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience, exceeding our patients' expectations. Provides Departmental support by performing receptionist and clerical duties Scheduling patient appointments Answering the telephone system promptly and gathering screening information; taking, relaying, and managing messages and/or providing routine information. Retrieving voicemail messages, returning calls, and forwarding messages as needed Referral management and health insurance payor review. Organizing and maintaining patient records, logs and other controlling systems; retrieving files as needed. Developing and maintaining systems to assure accurate, confidential, retrievable information New patient coordination Other special projects and administrative tasks that are assigned You will receive the following benefits: Medical Insurance - Four medical plans to choose from for you and your family Dental & Orthodontia Benefits Vision Benefits Health Savings Account (HSA) Health and Dependent Care Flexible Spending Accounts Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance Hospital Indemnity Insurance 401(k) Paid Sick Time Leave Legal and Identity Protection Plans Pre-tax Commuter Benefit 529 College Saver Plan Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
    $35k-50k yearly est. 2d ago
  • Branch Office Administrator

    Edward Jones 4.5company rating

    Branch office administrator job in Salem, NH

    This job posting is anticipated to remain open for 30 days, from 05-Jan-2026. The posting may close early due to the volume of applicants. Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report. ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. If you find yourself looking for a fulfilling career, the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We're proud to serve over nine million clients. Our BOAs are a valued part of the client support team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results. Role Summary: As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment. We'll give you the support you need. Our team will be there every step of the way, providing: * Comprehensive 6-month training including an experienced peer to help mentor you * A wide support network that extends from your branch office to your region to the home office * You'll often work independently but will have a team of thousands backing you every step of the way Can you see yourself… * Delivering exceptional personalized service to ensure clients feel understood and informed * Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year * Actively listen for situations in the clients' lives that may indicate a need for additional services * Driving marketing activities such as planning and executing events What skills would make you a successful BOA? * Analytical Thinking * Attention to Detail * Adaptability * Conversational Skills * Digital Tool Utilization * Team Collaboration Role Requirements * Client Service: Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members. * Account Management: Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records. * Administrative & Operational Support: Strong ability to work independently at the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence and supporting marketing initiatives. Streamlining processes with updating SOPs and strategically execute on the branch business plan. * Technology: Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software. At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. You can also expect… * A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions * An inclusive environment where everyone's different viewpoints are valued and help to achieve results. * We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family's well-being * Full-time Associates receive the following benefits: * Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page. You'll be competitively compensated… * Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities. * Edward Jones is based on a legacy of partnership and as a privately held firm we share the success with our associates through various discretionary and variable compensation programs, which includes bonus opportunities based on branch and firm profitability, along with individual performance. * The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the BOA role.
    $46k-58k yearly est. 22d ago
  • Branch Office Administrator

    CNO Financial Group 4.2company rating

    Branch office administrator job in Concord, NH

    Job Details Reporting directly to the Branch Sales Manager, the Branch Office Administrator (BOA) assists the field management team with daily operations to reach branch goals. The BOA will perform a broad range of administrative processes and activities related to three core areas: Administrative Support & Business Processing, Recruiting & Agent Onboarding, and Compliance, as well as to respond shifting needs and priorities of the branch as directed by the BSM. Key Job Responsibilities and Accountabilities: Administrative Support & Business Processing Provides friendly and approachable services to visitors, employees, agents and customers. Answers phone calls and directs customers to licensed agents, as needed. Responds to general customer questions, complaints, and service-related questions. Distributes branch office mail and prepares outgoing mail; monitors general email box and routes accordingly. Assists the Branch Sales Manager with completing compliance audit requests. Processes and scans applications. Provides pending business support and follow through (gathering records, applications completion, & missing items). Creates/Exports reports from various systems for management. Processes expenses and reimbursements. Ensures office equipment is in working order. Ensures sales supplies are stocked and current. Coordinates off-site meetings and venues, as well as related logistics. Responsible for organizing private events in the branch at the BSM's direction (bonus dinners, recognition meetings, promotional payouts by BSO) General office duties: ordering supplies, billing, faxing, filling, & data entry. Recruiting & Agent Onboarding Calls potential candidates and sets appointments for Career Briefings. Prepares materials for Career Briefings. Follows-up with recruits to check on exam progress. Assists in the agent appointment process with the territory office and home office. Compliance Provides administrative support and tracking for all BSO and Cornerstone compliance training sessions. Provides reporting to management on Sales essentials completion. Ensures branch office follows proper procedures and protocols. Prepares branch for compliance audits. Knowledge, Skills and Abilities: Demonstrated experience in researching, analyzing and summarizing information Strong written and oral communication skills Proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Responsive to shifting needs and priorities Strong communication skills Strong attention to detail Education and Experience: Education: High School Diploma or GED Related Work Experience: 2-4 years of work experience in a fast pace, customer facing, multiline phone, administrative role. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
    $43k-56k yearly est. Auto-Apply 5d ago
  • Global Administration Assistant / Office and Facilities Coordinator

    Perceptive 4.1company rating

    Branch office administrator job in Burlington, MA

    Our mission is to shape the future of clinical research. With decades of experience and the brightest minds in the industry, we help the global biopharmaceutical industry bring new, advanced medical treatments to market, faster. We seek to change the world, and with the support of our teams across the globe, we flourish together. At Perceptive, we are one team. We learn, grow and win together. Are you ready to help change the world? Apart from job satisfaction, we can offer you: HEALTH: - Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs) YOURSELF: - Paid time off policy including holidays and sick time - Internal growth and development programs & trainings WEALTH: 401(k) program, life & accident insurance and disability insurance About the role As Global Administrator and Office Coordinator (Imaging) , you are responsible for providing professional, effective, proactive and timely administrative support to a Business Unit's Site Leadership team. In this role, you will also provide comprehensive administrative, and facilities support to a local office, ensuring efficient operations, adherence to company policies, and a safe, effective, and employee-friendly working environment. Key Responsibilities Site Administrative Support Manages opening and distribution of office mail. Books global travel and accommodation for local site leadership where required, including multi-stop travel management over different time zones. Processes expenses and associated administration for local site leadership where required. Organizes and schedules meeting room bookings. Provides meeting support (minute-taking, action item follow-up) for leadership teams where required. Supports local event organization, catering, and logistics for the local site and wider business. Coordinates catering for internal/external meetings. Supports induction programs and onboarding activities for onsite new joiners. Orders basic stationery and office supplies. Support HR with onboarding and social committee tasks. Facilities Coordination Oversees workspace safety and operations, ensuring compliance with brand and health & safety standards. Manages access control, vendor coordination and maintenance requests. Handles facility issues, supports audits, conducts H&S inductions, manages security systems, and serves as the Health & Safety representative. Responsible for fire safety, emergency response, HSE training, and maintaining records for safety, health, and ESG commitments. Global Administration Support Actively manages and supports the Perceptive Global Admin and Travel inbox by responding to emails and assisting global travel requests. Ensures effective utilization of Perceptive resources to ensure correct adherence to policy. Collaborates with other global administration team members to support global activities. Manages centralized credit card expense claims, processing delegated expenses per policy. Other Carries out any other reasonable duties as requested. Functional Competencies (Technical knowledge/Skills) Excellent interpersonal, verbal, and written communication skills. Proven experience in all Microsoft Office packages. Demonstrates strong knowledge of facilities management functions preferred. Highly organized with the ability to prioritize workload and manage multiple conflicting deadlines with attention to detail and within agreed timelines. A flexible attitude with respect to work assignments and new learning. Ability to work methodically in a fast-paced, time-sensitive environment. Demonstrable ability to apply critical thinking and implement process improvements. Ability to operate collaboratively within a global team environment. Demonstrates a positive attitude with a solution-oriented approach. Demonstrates initiative and self-confidence, is adaptable and can cope with changing and evolving priorities. A self-starter and able to work under own initiative. Experience, Education, and Certifications Solid professional experience in same or similar role. IOSH Working Safely, or VDU/DSE assessment desirable. Experience of applying knowledge surrounding health and safety and fire regulations in office environment. Driving license and access to a vehicle preferred. High School Diploma or equivalent; additional qualifications in facilities management. English: Fluent This role is based in the Perceptive office/clinic located in Burlington, MA. The annual base salary range for this role is $46,517-$86,389. This range represents the anticipated initial annual salary and may vary depending on several factors including the candidate's experience and skills and may be subject to market rate adjustment. Come as you are. We're proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $46.5k-86.4k yearly Auto-Apply 22d ago
  • Office Administrator

    Morton Buildings Careers 4.3company rating

    Branch office administrator job in Auburn, NH

    Morton Buildings, Inc. is the industry leader in post-frame construction. We have been in business for 120 years and have more than 10 manufacturing, fabrication, and shipping plants servicing over 100 construction centers nationwide. Per year, across America, thousands of new buildings sport the familiar Morton M. The Office Administrator / Construction Center Administrator (CCA) is a full-time position responsible for supporting the sales and construction employees of a local construction center, interfacing with customers and corporate personnel as necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Responsibilities Maintains a positive and professional attitude when interacting with customers and co-workers, welcoming in-person visitors and responding to phone calls and emails, providing answers to basic questions and escalating complex questions through the appropriate channels. Performs construction center administrative tasks; processing orders and completions in a timely manner, inputting data into MBI systems, filing documents in compliance with document retention policies, ensuring completion of vehicle reports and DOT logs, processing invoices and credit card transactions, and assembling various management reports, as requested. Supports the local sales team, performing administrative tasks and interacting with customers regarding pre-determined questions. Supports crew personnel, performing time entry and crew roster updates. Assists in the hiring process, informing applicants of local opportunities and the application process, coordinating crew personnel onboarding and assisting with general onboarding paperwork. Ensures confidentiality of all sales and personnel information. Performs other duties as assigned. Qualifications Associate's degree or 2 years of customer service experience Strong verbal and written communication skills, with excellent follow through Strong interpersonal skills with the ability to work in a collaborative team environment Highly organized with ability to prioritize and multi-task Self-starter with a positive, willing to learn attitude Proficient with Microsoft Office, including Outlook email, Word, and Excel Aptitude for learning new applications and technologies Ability to maintain confidential information Willingness to work overtime as necessary Benefits Excellent medical/dental/prescription coverage Life Insurance Paid holidays Paid vacation Paid sick time 401K Opportunity ESOP Retirement Program which makes you an owner of the company Morton Buildings, Inc. is an Equal Opportunity Employer and Drug-Free Workplace. All candidates offered employment will be subject to pre-employment screenings which includes a drug screen and background check.
    $36k-42k yearly est. 5d ago
  • Office Coordinator

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Branch office administrator job in Lexington, MA

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Lurie Center for Autism in Lexington, MA 30 hours a week 8am to 5pm (6-hour day) 3 days on-site, 2 days hybrid after 90 days of training Job Summary The Williams Syndrome (WS) Program of Excellence has been established so that multidisciplinary medical and related services can be available to WS patients across their lifespan. The Williams Syndrome Office Coordinator position is wide-ranging in its responsibilities which include serving as the primary point for triaging, scheduling, and coordinating clinical services; providing travel related resources for families who come for appointments from around the country; organizing internal and external events of the WS Program, including an annual conference; maintaining a database of patients seen along with managing the program website and email; and providing executive-level administrative representation of the program to internal and external parties. The position is based at the Lurie Center for Autism in Lexington, MA and requires 3-4 days on-site with the first 90 days being completely on-site. The standard daily hours can be negotiated: the position is 30 hours per week, primarily Monday through Friday. Exceptions to the standard hours may occur related to the annual conference and/or other events. Qualifications Education High School Diploma or Equivalent required Experience Minimum of 2-4 years of healthcare clinic/office setting required Previous EPIC experience managing complex scheduling and tracking systems required Experience working with Families/patients with special needs preferred. Knowledge, Skills & Abilities Experience working with families with special needs preferred. Experience with developing marketing material content and website management preferred. Fastidious attention to detail. Excellent interpersonal communication (verbal and written) and customer service skills. Strong judgment, prioritization, and problem-solving skills Excellent computer and technology-based skills, including Outlook email and calendar, Microsoft Office software (Word, Excel, PowerPoint, Teams), Zoom teleconferencing platform and database programs as well as site-specific software and office telephone system Effectively interact and collaborate with all levels of staff and management Ability to work independently, as well as part of a team Excellent organizational skills; proficiency in prioritizing time and handling multiple tasks. Previous experience with Epic electronic medical records system and knowledge of medical insurance plans strongly preferred. Previous experience in a healthcare facility strongly preferred and/or the ability to quickly learn sufficient medical terminology to interact with and triage patient requests related to program needs. Ability to handle confidential and sensitive information and knowledge of HIPAA Confidentiality and Privacy Policies. Must comply with all MGB policies and procedures Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing. Ability to use standard office equipment. Principle Duties and Responsibilities Patient-Facing Support Act as the initial and ongoing point of contact for Williams Syndrome patients/families contacting the WS Program of Excellence for any reason. Provide all patient care coordination as needed. Manage daily clinical schedules/patient appointments in Epic and all related patient communications via phone and/or via the MGB Patient Gateway. Support patients in navigating insurance coverage needs and/or creating self-pay contracts. Manage filing and record organization, including collating medical records and test results ahead of appointments. Provide local travel resources (list of nearby hotels, etc.) to help facilitate families' making travel arrangements for onsite appointments. Technology Related Responsibilities Maintain dataset of patients seen. Manage MGB WS website by working with MGB website team to update and improve information as needed. Assist with projects as requested by the Program Directors. Answer and triage Williams Syndrome mailbox inquiries. Create content for Williams Program of Excellence clinic marketing materials in collaboration with marketing. Events Related Responsibilities Coordinate the annual WS conference (for public participation). Draft and coordinate communication efforts including social media, website information, and other marketing communications as needed. Organize annual events and other scheduled meetings, including email communications, materials, logistics, catering and technology set-up/break-down Assist in agenda preparation, project scheduling, presentation development and handout coordination. Coordinate incoming speaker requests, staffing, and travel as necessary for events. Perform other duties or special projects that are appropriate to this level of position. Administrative Support to Program Leadership Assist with management of calendar, including coordination of scheduling for patient and other visitors and non-clinical Zoom platform management. Effectively and independently interact with all levels of clinical and administrative management within the MGH and MGPO as well as across the MGB organization. Additional Job Details (if applicable) Remote Type Hybrid Work Location 1 Maguire Road Scheduled Weekly Hours 30 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $18.2-26.1 hourly Auto-Apply 6d ago
  • Dental Front Office Administrator - Join Our Growing Team in Manchester, NH

    Haus of Dentistry

    Branch office administrator job in Manchester, NH

    We are a patient-focused dental practice dedicated to excellence in both dentistry and customer care. Our mission is to build lasting relationships with our patients based on kindness, respect, and trust. We are looking for a friendly and detail-oriented Front Office Administrator to be the welcoming face of our practice! Responsibilities: • Greet and assist patients with a warm, professional attitude • Answer phones and schedule appointments efficiently • Process payments and coordinate billing and insurance • Manage front desk operations with a smile What We Value: • A positive, team-oriented mindset • Creativity and fresh ideas to enhance our practice • A passion for delivering excellent patient experiences What We Offer: • Competitive pay based on experience • Paid sick time and holidays • Bonus program • A supportive and growth-focused work environment Schedule: Monday - Thursday, 9:00 AM - 5:00 PM Preferred Experience: Familiarity with Eaglesoft software and Vyne Dental is a plus! If you're excited to be part of a dynamic and growing practice, we'd love to hear from you! Submit your resume to [email protected].
    $37k-46k yearly est. Auto-Apply 60d+ ago
  • Office Administrator - Security Team

    Morse 4.5company rating

    Branch office administrator job in Cambridge, MA

    MORSE Corp is an employee owned, small business based in Cambridge, MA, Arlington, VA, and Seattle, WA with a history of fielding cutting-edge technology. MORSE boasts a specially selected team of scientists, engineers, and software developers to deliver best-in-class technical solutions that solve difficult multidisciplinary problems faced by the US National Security Ecosystem. MORSE Corp is seeking a positive and motivated Office Administrator specializing in supporting our Security Team. This role offers an excellent opportunity to advance your career through involvement in employee training, compliance, and security operations. You will be expected to both take over well-established processes, as well as improve processes where there is opportunity. This position requires being onsite in our Cambridge, MA office 5 days a week. Responsibilities: Perform general administrative tasks for the Security Team, including processing employee background investigations, tracking employee clearances, and maintaining various databases. Organize internal employee documentation to ensure that all records are accurate and up-to-date. Communicate with external customers to ensure that employees have access to customer locations and possess the necessary identification cards. Create and track both annual and ad-hoc compliance trainings to ensure that employees complete them. Support Human Resources and Talent Acquisition by facilitating new employee onboarding and conducting a first-day security orientation. Be present for any compliance reviews, with the ability to present your work effectively. Assist in the cataloging of classified material, ensuring that records are meticulously organized and free from errors. Brief employees on various compliance regulations once they are granted a security clearance. Supervise visitors as needed and provide additional security assistance for inspections, events, special activities, and construction projects. Requirements: US Citizenship required and ability to obtain and maintain a US Secret Security Clearance 2+ years work experience Strong written and verbal skills Detail-oriented Ability to multi-task and prioritize to ensure completion of tasks Proficiency with Excel and MS Office Strong interpersonal skills Strong organizational skills MORSE Corp's salary range for this role carefully considers a wide range of compensation factors, including but not limited to, prior experience, education, skills and expertise, location, internal equity, and other factors that are job related and consistent with business need. Therefore, final offer amounts may vary from the amount stated. Depending on role eligibility, total compensation may also include bonus, stock, 401(k) match, paid time off, medical, dental, vision and life insurance. Employees also receive 10 paid holidays per year. MORSE maintains an “open” leave policy that does not restrict exempt, regular full-time employees to a specific number of paid sick or vacation days. However, this policy is not an “unlimited” paid leave policy. Compensation$50,000-$70,000 USD The team at MORSE takes pride in being the smart team that is easy to work with. We focus on steady, long-term success while maintaining a collaborative, enjoyable work experience for our employees. Our team values work-life balance through flexibility and other programs, along with a comprehensive benefits package for employees and families. For more information, please visit ******************
    $50k-70k yearly Auto-Apply 16d ago
  • Bookkeeper/Accounts Administrator

    Jls Mailing Services

    Branch office administrator job in Concord, NH

    About the Role: The Bookkeeper/Account Manager plays a crucial role in maintaining the financial health of a growing family owned organization. This position is responsible for managing day-to-day financial transactions, including accounts payable and receivable, support month and year end close activities and manage cash operations and bank reconciliations. Additional responsibilities include scanning postage deposits, performing postage/production and accounting analysis. Additionally, you will oversee profitability and receivables reporting, ensuring prompt collection of receivables, and manage shops inventory and administrative supplies. Your role will extend to vendor and contract worker management, file management and serving as primary contact for assigned customers, ensuring a positive and productive experience with every job Qualifications: Associate or bachelor's degree in accounting required or equivalent related work experience Proven experience as a bookkeeper or in a similar accounting role. Strong knowledge of accounting principles and practices. Proficiency in accounting software (QuickBooks) and Microsoft Excel. Excellent attention to detail and organizational skills. Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers Experience with financial reporting. Analytical ability to research problem issues related to accounting transactions Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary service to employees and customers. Ability to work independent and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. Responsibilities: Perform all Accounts Payable functions in Quickbooks Maintain accurate financial records. Regularly interact with and support Month and Year End close activities and reporting Conduct regular bank reconciliations and manage cash flow. Prepare deposits and accurately post payments Serve as Postage/Production Analyst and Accounting Analyst. Review profitability and receivable reports, ensuring prompt collection of receivables. Manage shop inventory and administrative supplies Oversee vendor and outside contract workers, including purchase order creation and oversight. Manage file systems Serve as primary contact for assigned customers, ensuring a positive and productive experience with very job Perform estimating and related pricing for each job, converting estimates into orders Request postage in advance from customers Outsource to subcontractors and perform materials purchasing as required to fulfill customer projects Completer purchase orders for billing purposes Coordinate with Production Manager to set job schedules and ensure agreement on all due dates. Print error-free relevant work orders for processing on the shop floor. Obtain sign-offs on proofs from customers and provide updates on progress through production stages until the final product is mailed or shipped Successfully lead and resolve issues Serve as an internal liaison for approving job output at all stages in the production process, Perform quality checks throughout all work areas. Ensure complete and secure control over all customer records and company files, adhering to HIPAA and SOC ll type audit requirements Assume a leading role n improving account profitability Skills: The required skills in accounting principles and software proficiency are essential for accurately managing financial records and ensuring compliance with regulations. Attention to detail is critical in this role, as it directly impacts the accuracy of financial reporting and decision-making. Strong organizational skills will help the candidate manage multiple tasks efficiently, from processing invoices to preparing financial statements. Preferred skills, such as financial analysis, will enable the candidate to provide deeper insights into the organization's financial health, supporting strategic planning. Overall, a combination of these skills will empower the Bookkeeper/Account Manager to contribute significantly to the financial success of the organization.
    $43k-61k yearly est. Auto-Apply 60d+ ago
  • Service Administrative Assistant

    Raven Ridge

    Branch office administrator job in Nashua, NH

    Benefits: 401(k) matching Dental insurance Health insurance Opportunity for advancement Paid time off Parental leave Training & development Tuition assistance Service Admin needed for full-time temporary assignment in Nashua, NH paying $23-25/hr. This is a great opportunity to get a foot in the door with a growing company that has a history of hiring temp staff permanently and offers generous benefits, advancement opportunity and more! Position Duties: Takes phone calls and email requests for setting up RMA's, update requests, etc. for both service phone/email and individuals. Set up RMAs for repairs and exchanges - process and follow up on exchange sales orders. Quoting Customer and follow up with customer on quotes that are still estimate pending. Keep track and follow up on Backordered parts - push through when parts are received in from the factory. Estimate approved/denied filter or WIHR. Push through quote approval, archive quote and SOM sales order. Order parts if needed. Update RMA status accordingly. Close completed RMA's and either ship back to customer or put into exchange stock. Generate green ship doc to print & put in traveler with unit or yellow status sheet for exchange stock. Follow up on all aging issues. Estimate to customers/Estimate Approved/Estimate Denied Backordered Parts Rental tracker (for periodic billing) Awaiting Receipts (pending core returns and units not sent for repair) In Inspection/Inspected/In Rebuild (follow up if more than a week) Service Review Hold (follow up with needed items to push call forward) Quality Hold Review/Complete (follow ups) Pending Scrap/rebuild/inspection/return without rebuild (follow ups) Compensation: $23.00 - $25.00 per hour Our History2006The Bedford NH office opens and Staff Hunters begins working with more and more clients in the greater Manchester marketplace. The personalized approach, consistency and high quality control creates a distinct competitive advantage in a market where fast growth at any cost is the norm. 2008Ari joins the Bedford office of Staff Hunters to focus on building a Senior-level Finance practice in Southern, NH and Northern, MA. 2013Sara opens the Administrative practice in Bedford and makes an immediate impact in the scope and depth of the recruiting and placement in the office. 2015The Bedford office grows and Tony makes plans to transition toward retirement. Raven Ridge is founded and acquires the Bedford location. The office expands and moves to a larger space in Bedford, NH. Payroll and billing operations move to the Bedford office. Growth and change create new business partners and new relationships; both internal and external. 2016A banner year for finding great team members! Dennis joins the Technical / Engineering group, assisting in the growth of the business. Kassey joins the Administrative team offering expertise in the Administrative and Human Resources job market. 2020Ashlee joins the organization to head up administrative operations in charge of payroll and billing.
    $23-25 hourly Auto-Apply 60d+ ago
  • Office Coordinator

    Dartmouth Health

    Branch office administrator job in New London, NH

    Provide the customer service function of the practice, by greeting, assisting, directing, and scheduling patients by phone and in person, and perform the general clerical functions of the practice. Responsibilities * Answers the phone taking clear messages, transcribing them into patient's charts, and routing the encounter to the proper team member. * Provides assistance, guidance, and direction to all visitors and callers. * Schedules and cancels appointments for patients, following practice protocol. * Maintains the schedule in such a way that allows efficient and effective use of clinical staff availability while allowing the greatest patient access to care. * Schedules new evaluations while considering the availability of follow-up care appointments. * Maintain and utilizes wait lists to properly identify and schedule patients who are seeking clinical appointments at alternate times than originally scheduled. * Updates patient demographic and insurance information when appropriate, directing patient to Central Registration for more complex changes. * Answers routine billing questions, seeking assistance as necessary, in order to address all inquiries in an accurate and timely manner. * Ensures payments at time of service, as appropriate, and issues receipts, maintains a balanced cash drawer with deposits turned in daily. * Maintains the knowledge and skills to accurately verify patient's insurance information. * Completes insurance pre-certification and documents appropriately in EPIC when necessary. * Maintains the knowledge and skills to complete accurate insurance authorizations for initial evaluations and/or follow-up visits as required for third party insurance carriers. * Acts as a liaison between patient and provider to ensure specialty referrals reach the correct specialty trained clinical staff member. Communicates with families, patients, and ancillary services with professional courtesy and accuracy. * Types meeting minutes and creates forms, as requested. * Works as part of the office team to ensure maintenance of patient records. * Performs other related clerical duties as assigned. Clinical Operations Support * Ensures patients receive appropriate informational paperwork as requested by the provider. Ensures patients are given appropriate questionnaires and/or other paperwork as directed by provider. * Ensures smooth patient flow by notifying the appropriate care provider of patient arrival through arriving the patient in the scheduling system in a timely manner. * Assists in the orientation of new staff. * Attends mandatory and continuing education classes, as appropriate. * Attends office staff meetings. System Support and Maintenance * Performs ordering of clinical and clerical supplies through the appropriate electronic systems. * Initiates work order requests for issues relating to facility maintenance. * Initiates requests for Information System issues through the DHSM system. * Trouble shoots computer and telephone problems. * Will maintain the ability and skills to occasionally cross-cover office support in alternate clinical locations as needed for planned and/or unplanned staff time off. * Assists with maintaining planned clinical equipment cleaning and mandated temperature check logs. Professional Development * Completes NLH orientation programs, to include orientation checklist, competency skill checklists, and mandatory education/certification programs. Submits documentation to HR for permanent file. * Completes EPIC Training. * Enhances professional growth through participation in educational programs and workshops. * Maintains professional competence through mandatory licensure and certification programs. * Serves on project teams/task forces as requested. Qualifications * High School diploma or equivalent * One year experience as a receptionist, preferably in a medical office setting Required Licensure/Certifications REQUIRED CERTIFICATIONS: • (BLS) Basic Life Support within 30 days * Area of Interest:Secretarial/Clerical/Administrative * Pay Range:$17.00/Hr. - $26.35/Hr. * FTE/Hours per pay period:1.00 - 1.00 - 40 hrs/week * Shift:Day * Job ID:36815 Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more:Benefits | NLH Careers Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.
    $17-26.4 hourly 5d ago
  • Office Administrator (Bilingual Spanish Speaking)

    Merrimack Autism Consultants LLC

    Branch office administrator job in Lowell, MA

    Job Description Pay Rate: $21.00 - $24.00 depending on experience VARIES HOURS AVAILABLE Hours: Full time 10:30 - 6:30 pm Monday through Friday Office Administrative Assistant duties and responsibilities Build referral relationships with the community and local physicians through networking Helping build client waitlist through outreach efforts Assist in scheduling google calendar appointments for all admin and HR staff Organizing files for billing, customer and client records, etc. Directing visitors to the correct office Helping with staff recruiting Respond to all customer inquiries in a professional and timely manner Provide support at an autism center during operation hours Provide coverage for call outs (will train in ABA strategies) Maintain the office environment daily in a clean and organized way Answer phone calls and mange the phone lines Required Experience Management Experience (minimum 6 months) Recruiting or Sales background (minimum 1year) Bi-lingual (Spanish or Portuguese speaking) Experience as an Office Assistant or Administrative Assistant Experience in a Medical/Clinical/School setting is preferred Must be CPR Certified Summary As an Office Administrator, you will be an essential part of our team, responsible for managing daily administrative tasks and ensuring smooth office operations. Reporting to the Center Manager, you will utilize your bilingual communication skills in Spanish and English to effectively interact with clients and provide translation support. Your core skills in office management and organization will be vital in maintaining efficient workflows, while your premium skills in schedule management and vendor relations will enhance our operational effectiveness. Join us to contribute to a collaborative environment that values professionalism and efficiency. Job Type: Full-time Expected hours: 40 per week Schedule: 8 hour shift Day shift Monday to Friday Education: Associate (Required) Experience: Office Administration: 1 year (Required) Language: Spanish (Preferred) Location: Lowell, MA 01852 (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to Commute: Lowell, MA 01852 (Required) Work Location: In person
    $21-24 hourly 17d ago
  • Administrative Assistant - Residential Services

    Foxfire Property Management

    Branch office administrator job in Concord, NH

    Full-time Description Foxfire Property Management Inc. is a Concord, NH based, full-service, one-stop property management resource firm with an experienced and dedicated team of property management professionals. We manage a variety of properties including: residential, commercial and government assisted housing and specialize in HOA, condominium and cooperative properties. As our company continues to grow we look to expand our team. We are looking for a detailed orientated candidate with a strong work ethic for our Administrative Assistant position. Foxfire offers the opportunity to work from home one day a week and a flexible work schedule during the summer. Read the the job description below and if you feel like this is a position for you please apply. Job Summary The Administrative Assistant - Residential Services is responsible for assisting the Residential Services department with the daily, weekly, monthly and annual work duties required in the operation and management of properties managed by Foxfire Property Management. Essential Duties and Responsibilities - Answer telephone calls in polite, professional manner - Greet residents and owners in the office - Communicate updates with Property Managers and Maintenance Technicians as needed - Update orientation material as needed - Handle service request calls from residents and owners, including following up, if appropriate - Process work orders and update summary spreadsheet - Maintain checklist such as: chimney inspections, dryer vent inspections, COI's, violations and follow up with appropriate notices and/or fines - Prepare new resident packets for new condominium residents - Assist Property Managers with preparation of various management reports, proposals and correspondence - Assist Property Managers with the weekly action item list, and sending report to their Boards. - Post late fees, send out collection letters, resident/owner statements as needed or required - Attend annual meeting - Promotes and supports Foxfire's company policies and procedures - Ability to work well with a diverse group of people Additional Duties - Create work orders and follow up with clients on service and report findings to applicable Property Manager - Create invoices and input to property management software - Coordinate and mange clubhouse rentals and deposits, if applicable - Post monthly water invoice total and electric monthly total onto billing spreadsheet(s), if applicable - Produce monthly newsletter. Post/update on Community website, e-blast to residents and have copies available - Maintain current office files - Complete projects as determined by various property managers or Director of Residential Services - Actively seek out other tasks when current work is complete - Record minutes of Board of Directors meetings and Finance Committee meetings and post to website, after approval - Oversee properties during the Property Managers absence - Participate in ongoing education and training - Other duties as assigned Requirements Essential Behavior Requirements ? Customer Service: Displays a professional sense of urgency when communicating and interacting with customers, coworkers and the public in a way that exceeds the customer's wants and needs. Identifies opportunities to improve and deliver additional value to customer's experience by presenting creative solutions and innovative ideas. ? Communication: Actively listens to customers, coworkers and the public (viewing the situation from the customer's perspective) and works together to solve the problem through effective communication. ? Problem Solving: Ability to recognize and define problems; analyze relevant information; encourage alternative solutions and plans to resolve situations; seeks additional assistance when needed. ? Quality: Work “product or service” is free of errors and exceeds customer expectations. Minimum Qualifications ? Education or Experience - High school diploma or general education degree (GED); or one-year related experience and/or training. Intermediate knowledge of Word and Excel software. ? Language Skills- Must have developed language skills to the point to be able to: read, analyze and interpret general business documents. Comfortable responding to common inquiries or questions. Ability to write routine reports, business letters and summaries using prescribed format and conforming to all rules of punctuation, grammar, diction and style. ? Mathematical Skills - Requires mathematical development sufficient to be able to: apply common logic in understanding and carrying out written, oral or diagram instructions. Ability to positively deal with problems involving standardized situations. ? Reasoning Ability - Must have developed reasoning skills to be able to: solve practical problems and deal with various situations where only limited standardization exists. Ability to interpret a variety of instructions in written, oral, diagram or schedule form. ? Property Management experience a plus. Physical Requirements ? Ability to pass pre-employment drug test and background check ? Possession of valid driver's license. Must be able to travel to and from assigned properties when needed ? Requires sitting, walking, and standing to a significant degree, reaching, handling, talking, hearing and seeing ? Lifting up to 10 lbs. maximum with frequent lifting and/or carrying or transporting of objects weighing up to 10 lbs. ? Ability to operate standard office equipment including personal computer, copiers, facsimile, telephone and 10-key calculator ? Inside environmental office conditions protected from weather conditions We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
    $34k-43k yearly est. 7d ago

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What are the biggest employers of Branch Office Administrators in Manchester, NH?

The biggest employers of Branch Office Administrators in Manchester, NH are:
  1. Edward Jones
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