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Branch office administrator jobs in West Des Moines, IA

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  • Branch Office Administrator

    Edward Jones 4.5company rating

    Branch office administrator job in Ankeny, IA

    **Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team** **.** At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Client Support Team Professional role, you are a critical member of that team along with the financial advisor. You are the first voice a client hears when they call on the phone - the first face they see when they walk in the door. You have many responsibilities, but the most important is getting to know your clients so well that you not only help them identify their problems - you see them coming a mile away. You and your financial advisor are essential in working together to help your clients achieve their most cherished financial goals. **Job Overview** **Position Schedule:** Full-Time Branch Address: 3606 Northeast Otterview Cir, Suite 101, Ankeny, IA This job posting is anticipated to remain open for 30 days, from 13-Nov-2025. The posting may close early due to the volume of applicants. **If you find yourself looking for a fulfilling career** , the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We're proud to serve over nine million clients. Our BOAs are a valued part of the client support team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results. **Role Summary:** As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment. **We'll give you the support you need. Our team will be there every step of the way, providing:** + Comprehensive 6-month training including an experienced peer to help mentor you + A wide support network that extends from your branch office to your region to the home office + You'll often work independently but will have a team of thousands backing you every step of the way **Can you see yourself...** + Delivering exceptional personalized service to ensure clients feel understood and informed + Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year + Actively listen for situations in the clients' lives that may indicate a need for additional services + Driving marketing activities such as planning and executing events **You can also expect...** + A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions + An inclusive environment where everyone's different viewpoints are valued and help to achieve results. + We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family's well-being + Full-time Associates receive the following benefits: + Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page (*********************************************************************************************** . **You'll be competitively compensated...** + Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities. + Edward Jones is based on a legacy of partnership and as a privately held firm we share the success with our associates through various discretionary and variable compensation programs, which includes bonus opportunities based on branch and firm profitability, along with individual performance. + The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the BOA role. **Hiring Minimum:** $22.50 **Hiring Maximum:** $23.91 Read More About Job Overview **Skills/Requirements** **What skills would make you a successful BOA?** + Analytical Thinking + Attention to Detail + Adaptability + Conversational Skills + Digital Tool Utilization + Team Collaboration **Role Requirements** + **Client Service:** Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members. + **Account Management:** Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records. + **Administrative & Operational Support:** Strong ability to work independently at the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence and supporting marketing initiatives. Streamlining processes with updating SOPs and strategically execute on the branch business plan. + **Technology:** Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software. Read More About Skills/Requirements **Awards & Accolades** At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones (*********************************************************************** Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones (************************************************************************************ Read More About Awards & Accolades **About Us** Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report (******************************************************************************************************************************************** . ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
    $40k-50k yearly est. 28d ago
  • Branch Office Administrator

    CNO Financial Group 4.2company rating

    Branch office administrator job in Des Moines, IA

    Job Title Branch Office Administrator Job Details Overall Job Summary • Responsible for the day to day operations of the branch from an administrative aspect. Key Job Responsibilities and Accountabilities: • Answering the phone: pick up by third ring, direct customer questions, direct customers to agent • Application processing: Documenting application in the log, prescreening application, C-14, scanning files, order Med records, order Pordamedic • Agent Management & support: maintain agent files, process agent application for employment, order background check, push- agent appointment via home office, order Gryphon log in for each new agent • Office Maintenance: files maintained to standards, office machines in working order and maintained, work areas are clean and neat, supplies are ordered and stocked • System knowledge: PAL, BSPN, Gryphon, nomoreforms, Predictive Index, FSP Account Expense reporting, direct bill expense reporting, EPI • Policy Support: Maintain contact list for all underwriters, follow up for medical records and pordamedic, check the application detail for accuracy, gather missing application items and OFS, correct any underwriting errors; Track and maintain a log of policy and check deliveries; return policy holder calls, process checks related to refunds, and log delivery slips. • BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist BSM with reimbursements • Training Support: Maintain NAS material, provide administrative support for all BSO and BLN training sessions such as prepping materials and room, may provide shadowing opportunities and/or training to new BOA's in region; follow-up on BLN training completion; monitor agents through SNA status;. • Recruiting coordination: May assist Telemarketers with the AIRS system; assist with nomoreforms for new managers; will set-up career briefings and sign-in candidates; assist the BSM with other recruiting efforts. • BSO operations: maintains BSO general email box, determines the appropriate person to forward to - agents or managers, prints and distributes information to office as needed. • Aids in Compliance efforts in office including Gryphon system monitoring and reports set up, following up with agent compliance testing, completion of proper and timely termination paperwork
    $34k-42k yearly est. Auto-Apply 60d+ ago
  • Fiduciary Administration Officer

    Midwestone Financial Group, Inc.

    Branch office administrator job in West Des Moines, IA

    Small enough to care. Big enough to deliver. This position provides administrative assistance for all trust officers in various capacities, including administration of personal trust, agency, conservatorship, estates, and IRA accounts. Communicates directly with clients regarding account matters and client inquiries. Participates in client meetings and independently handles designated client matters. Responsibilities * Works with and provides strong back up to Trust Officers in areas of client service and interaction by serving as additional point of contact for clients, beneficiaries, attorneys, and other related parties. * Assists Trust Officers with account management in a variety of capacities and helps facilitate business development efforts. * Reviews and processes incoming client correspondence and mail related to client accounts. * Handles communication and documentation related to client accounts. * Responds to requests and questions from clients and co-workers in a timely, efficient, and professional manner. * Participates in client meetings and meets with clients on own * Maintains familiarity with client account histories and objectives. * Reviews and approves expenditures and bills related to client accounts. * Completes new account and closing of account paperwork. * Works to solve various problems with accounts in coordination with the operations or administrative staff. * Attends, and may participate in special bank functions or programs. * Serves as a member of the Trust Committee and any additional assigned committee roles. * Maintains ongoing knowledge of trust administration support including trust accounting system, and trust department and bank wide policies and procedures. Qualifications * Bachelor's degree or equivalent combination of post high school education and related work experience. * One to three years trust administration and /or related work experience. Created By : Compensation Range The Perks! * Competitive base compensation with additional performance-based incentives (incentives vary depending on role) * Career development and continuous learning opportunities * Paid Time Off, Paid Holidays, Parental/Grandparent Leave, and more * 100% vested 401(k) Retirement Plan with 6% company match * Medical, Dental, and Vision insurance * Flex spending plan & Health savings accounts with employer contribution * Student Loan Debt Reduction Program * Employer provided group life insurance with option to purchase additional life insurance for you and your family members * Employer provided long term and short term disability insurance * Additional Insurance options to meet your personal needs: Critical Illness and Accident insurance, and Hospital Indemnity * Wellness Program * Free banking services and other financial services discounts RISE stands for Retention, Innovation, Support, and Empowerment. Through RISE we aspire to create and sustain a culture of respect and belonging that is reflected in the workplace and the communities we serve. Let's build something great, together.
    $43k-67k yearly est. Auto-Apply 28d ago
  • Fiduciary Administration Officer

    Midwestone Bank

    Branch office administrator job in West Des Moines, IA

    Small enough to care. Big enough to deliver. This position provides administrative assistance for all trust officers in various capacities, including administration of personal trust, agency, conservatorship, estates, and IRA accounts. Communicates directly with clients regarding account matters and client inquiries. Participates in client meetings and independently handles designated client matters. Responsibilities Works with and provides strong back up to Trust Officers in areas of client service and interaction by serving as additional point of contact for clients, beneficiaries, attorneys, and other related parties. Assists Trust Officers with account management in a variety of capacities and helps facilitate business development efforts. Reviews and processes incoming client correspondence and mail related to client accounts. Handles communication and documentation related to client accounts. Responds to requests and questions from clients and co-workers in a timely, efficient, and professional manner. Participates in client meetings and meets with clients on own Maintains familiarity with client account histories and objectives. Reviews and approves expenditures and bills related to client accounts. Completes new account and closing of account paperwork. Works to solve various problems with accounts in coordination with the operations or administrative staff. Attends, and may participate in special bank functions or programs. Serves as a member of the Trust Committee and any additional assigned committee roles. Maintains ongoing knowledge of trust administration support including trust accounting system, and trust department and bank wide policies and procedures. Qualifications Bachelor's degree or equivalent combination of post high school education and related work experience. One to three years trust administration and /or related work experience. The Perks! Competitive base compensation with additional performance-based incentives (incentives vary depending on role) Career development and continuous learning opportunities Paid Time Off, Paid Holidays, Parental/Grandparent Leave, and more 100% vested 401(k) Retirement Plan with 6% company match Medical, Dental, and Vision insurance Flex spending plan & Health savings accounts with employer contribution Student Loan Debt Reduction Program Employer provided group life insurance with option to purchase additional life insurance for you and your family members Employer provided long term and short term disability insurance Additional Insurance options to meet your personal needs: Critical Illness and Accident insurance, and Hospital Indemnity Wellness Program Free banking services and other financial services discounts RISE stands for Retention, Innovation, Support, and Empowerment. Through RISE we aspire to create and sustain a culture of respect and belonging that is reflected in the workplace and the communities we serve. Let's build something great, together. We can recommend jobs specifically for you! Click here to get started.
    $43k-67k yearly est. Auto-Apply 29d ago
  • Office Coordinator

    Firstservice Corporation 3.9company rating

    Branch office administrator job in Des Moines, IA

    The Office Coordinator, under the direction and supervision of the Community Manager and FirstService Residential provides superior customer service to homeowners; is responsible for assisting in the daily office operations of the Association; responds promptly to resident inquiries and concerns and resolves issues in a timely efficient manner. This includes but is not limited to all office tasks as outlined below. The hours are Monday - Friday 7:30 a.m. - 4:00 p.m. There may be occasional hours outside of this schedule to support the events hosted by the Association or to provide coverage for weekend shifts. Your Responsibilities: The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty. * Accountability for servicing customers with a focus on the values of FirstService Residential: Do What's Right, Own It, Improve It, Aim High, Build Great Relationships, and Be Genuinely Helpful * Must maintain regular and punctual attendance to required shifts, meetings, trainings and related employment engagements to support position responsibilities and duties. Any alterations to required schedule must be reviewed and approved, in advance by your supervisor. Communication with Homeowners * Foster a welcoming and friendly environment for homeowners, staff, and vendors. * Assist with Communicating with homeowners about activities on the property, which may affect them via Connect, Email, Phone, Posting signs in message board etc. * Respond to homeowner's questions and concerns on a timely basis. * Assist in providing individualized communications to homeowners about pertinent matters. * Assist in planning, organizing, and communicating details of all Association events to residents, and be present for association planned events Manage Building Information * Key management and adherence to unit entry policies * Assist in maintaining Connect database of homeowners and property information as well as utilizing it as a form of communication. * Assist in maintaining calendars of building activities. * Help to ensure that information utilized by other staff is kept current. Violations Oversight * Must have comprehensive knowledge of the rules and regulations, Declaration, and expectations of the Board of Directors. * Drives around the property to perform violation inspections of the community. * Processes the violation letters upon completion of each inspection. * Tracks violation status and conducts repeat inspections accordingly to ensure compliance or need to escalate the violation. Building Maintenance * Assist in maintaining updated Vendor List. * Help to coordinate day-to-day building maintenance issues with staff and/or vendors and make sure that proper authorization for the job is acquired before starting project. Respond to Resident Inquiries and Requests-General * Respond to homeowner's questions and concerns. The office is the central on-site contact for addressing homeowner questions and concerns. * Answer all incoming calls, answer all emails, and voice mails in a timely manner. * Write Work Orders for On-Site Maintenance Tasks. Order Services/Approve Payments * Help to place orders for supplies and services needed for the Association. * Submit charge forms to Association in a timely manner for charges and payments made by owners. Miscellaneous Duties/Projects * Work on miscellaneous projects, as necessary or as requested by the Community or Association Manager. * Sort, label and log packages and deliveries. Monitor package room. * Work on miscellaneous duties and tasks as necessary for proper operation of the building. Connect * Assist in maintaining all owner and renter information in Connect. * Assist in maintaining updated association information with Community Manager and Association Manager. * Help to distribute memos, letters, and other relevant information to homeowners. Additional Duties & Responsibilities * Practice and adhere to FirstService Residential Global Service Standards. * Conduct business at all times with the highest standards of personal, professional and ethical conduct. * Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies. * May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines. * Ensure all safety precautions are followed while performing the work. * Follow all policies and Standard Operating Procedures as instructed by Management. * Perform any range of special projects, tasks and other related duties as assigned Skills & Qualifications: * Associate's or Bachelor's Degree * Previous Association Management experience or a general understanding of Condo Associations * Excel, Outlook and Word experience * Customer service focused and understands the value of a smile and positive interaction. * Ability to work as a team and communicate with fellow team members: Community Association Manager, Maintenance Manager and Office Attendants. * Ability to multi-task and prioritize duties. * Professional demeanor and collaborative attitude. * Proactive and deadline oriented. * Resourceful and decisive in handling of daily issues. * Articulate and can communicate clearly in writing and verbally. * Superior attention to detail, organizational and follow-up abilities. * Reliable, punctual, and discreet. Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. * Standing, sitting, walking throughout the property, ability to lift/move up to 30 lbs., use of a keyboard Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours may occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs. What We Offer: As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, EAP services, Life Insurance, and Long-Term Disability coverage. In addition, you will be eligible for vacation and sick time off benefits, 10 paid holidays, and a 401k with company match. Compensation: $21 an hour Disclaimer Statement: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
    $21 hourly 28d ago
  • Pathology Office Associate - Full Time

    The Iowa Clinic, P.C 4.6company rating

    Branch office administrator job in West Des Moines, IA

    Looking for a career where you love what you do and who you do it with? You're in the right place. Healthcare here is different - we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place. Think you've got what it takes to join our TIC team? Keep reading… A day in the life of a Lab Office Associate… * Serve as the primary point of contact for inquiries from providers, patients and other departments regarding pathology services. * Handle incoming and outgoing correspondence, including phone calls, emails, and faxes, in a professional and timely manner. Address and resolve issues or escalate concerns to the appropriate personnel. * Prepare all send outs with the appropriate paperwork, blocks and/or slides and send them to the appropriate places in a timely manner. * Provide information on pathology services, procedures, and policies in a clear and courteous manner. * Assist with transcription and coding of pathology reports as needed. * Coordinate the receipt, accessioning and tracking of pathology specimens, ensuring accurate documentation. * Assist with special projects and perform other duties as assigned by the Lead Histotechnologist. * Assist with preparation for inspections and ensure adherence to regulatory standards (CLIA) and institutional policies. * Maintain office equipment, including scheduling maintenance/repairs, and order office supplies to ensure smooth operations. * Maintains awareness of own safety in carrying out duties and responsibilities. Adheres to universal precautions and infection control policies and procedures. * Maintains patient confidentiality and uses discretion in patient interactions. * Promotes a positive, professional image of The Iowa Clinic both internally and externally. Promotes positive interpersonal relations with all personnel. This job might be for you if… Education * High school diploma or equivalent required. Qualifications * Previous administrative/clerical experience in a lab * Strong organizational and time management skills * Excellent written and verbal communication skills * Ability to handle sensitive and confidential information with discretion * Attention to detail and a commitment to accuracy What's in it for you * Competitive compensation * One of the best 401(k) programs in central Iowa, including employer match and profit sharing * Employee incentives to share in the Clinic's success. * Generous PTO accruals and paid holidays. * Health, dental and vision insurance * Employee rewards and recognition program * Health and wellness program with up to $350/year in incentives * Training and development opportunities * All employee meetings, team huddles and transparent communication * Employee feedback surveys * Quarterly volunteer opportunities through a variety of local nonprofits * Opportunities to have fun with your colleagues, including The Iowa Clinic night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on.
    $28k-32k yearly est. Auto-Apply 9d ago
  • Office Assistant

    Vero Health Center 4.2company rating

    Branch office administrator job in West Des Moines, IA

    Job Description Would you like to join an uplifting chiropractic clinic, where every day is a new opportunity to help others and make a positive impact? Do you have solid clerical and administrative skills? Are you motivated to always do your best? If YES, then Vero Health Center needs you as our full-time Office Assistant! Keep reading to learn more about our West Des Moines, IA team. WHY JOIN US? Our mission is to empower everyone to be the greatest version of themselves. There is no greater joy than witnessing our patients experience hope and healing in our office. With that aim in mind, we strive to embody the following core values as a clinic and team: Communication Excellence Commitment to serve Teamwork and accountability Willingness to take initiative Desire to constantly grow Enthusiasm Passionate Belief Our team of hardworking professionals is the key to our success. For our amazing team, we offer great classic benefits but also make sure to maintain a fun and positive working environment where employees can learn, grow, and thrive! OFFICE ASSISTANT PAY & PERKS We provide a salary of $50,000 - $60,000/year and these benefits: 12 flex days and 8 paid holidays 4 weeks or 20 days of paid time off (PTO) per year 401(k) plan Birthday gifts Bonuses on work anniversaries Fun team outings Team lunches Group discounts for health Discounts for vision Discounts for dental Complimentary care for you as well as immediate family members in your household MORE ABOUT US We have been rated the top West Des Moines chiropractor for helping our patients live the lives they deserve through a natural, effective, and state-of-the-art approach to chiropractic care. Our vision is to see all humans living life at their highest potential. We believe true health comes from focusing on the root cause of one's health conditions. YOUR DAY-TO-DAY Our Office Assistant provides essential administrative and clerical support that helps keep our workdays efficient. You gain valuable experience in multiple roles as you fill in for people who call off sick and ensure we can continue serving patients. Under the direction of our leaders, you assist with tasks like data entry verification, virtual assistant supervision, and chiropractic assessment administration. You also help with employee training and onboarding, welcoming new hires and helping them settle into their roles. Supporting continual improvement, you update our clerical processes and training materials as well as shadow around the practice to identify what needs adjusting. You help troubleshoot technical problems and assist with administrative tasks from our director and above, making a tangible difference every single day. Here's what you need: Excellent communication skills Attention to detail, organizational skills, and multitasking abilities Adaptability and flexible problem-solving skills Tech savviness Ability to oversee and verify others' work Become our Office Assistant and handle the administrative and clerical matters that keep our chiropractic office going. Apply today with our initial form! Job Posted by ApplicantPro
    $50k-60k yearly 12d ago
  • Administrative Specialist

    Ramco Innovations 4.4company rating

    Branch office administrator job in West Des Moines, IA

    Job DescriptionThe Administration Specialist plays a key role in supporting the company's HR, training, and West Des Moines office operations functions. This position assists in developing and maintaining training programs, coordinates onboarding efforts, ensures accurate HR documentation, and assists with and coordinates daily office tasks. The ideal candidate will be highly organized, detail-oriented, and passionate about fostering an efficient, engaging, and collaborative workplace environment. Responsibilities: Office Administration & Operations Answer incoming phone calls and perform general reception duties, including greeting visitors and directing inquiries to the appropriate departments. Manage and maintain office facilities, including workspace allocation, equipment, and supplies. Assist the VP of Operations to coordinate office maintenance, repairs, and improvements. Ensure compliance with health, safety, and security. Oversee office logistics, including space planning, seating arrangements, and relocations. Manage office supplies inventory, procurement, and vendor relationships. Oversee office-related mail, shipping, and receiving operations. Provide front-line support to Maple Members, ensuring inquiries are addressed promptly or directed to the appropriate departments. Coordinate office events, meetings, and conferences, including scheduling, room setup, and catering arrangements. Learn and maintain proficiency with the audiovisual (AV) system in the training room to support company meetings, training sessions, and events. Maintain inventory in shared break spaces, ensuring areas are stocked, organized, and prepared for daily use and special events. Maintain accurate administrative records and databases, including filing systems and contact lists. Serve as a central point of contact for internal and external stakeholders, ensuring effective communication and collaboration across departments. HR Administration Develop, update, and maintain documentation for company training programs. Collaborate with Department Managers to document and organize existing training practices. Design and formalize training documentation standards by creating company templates to be used for all future training initiatives. Coordinate and support the design and implementation of employee training materials and programs. Manage and upload training content within the company's Learning Management System (LMS), ensuring courses remain current, accurate, and accessible. Utilize Microsoft and related applications (including OneNote, Word, Excel, PowerPoint, Teams, Canva and UKG) to create, maintain, and organize HR and training documentation. Coordinate recruitment activities, including posting job openings, scheduling interview rooms, and managing candidate communications. Support onboarding and orientation processes for new hires, ensuring all necessary materials and documentation are prepared and distributed. Maintain and update company documents and forms as directed by upper management. Ensure compliance posters and notifications are current and properly displayed. Support HR initiatives and projects related to employee engagement, compliance, and process improvement. Requirements Associate's or Bachelor's degree in Human Resources, Business Administration, Communications, or related field preferred. 2+ years of experience in HR support, training coordination, or office administration. Strong organizational and time-management skills with the ability to manage multiple priorities. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams); experience with HRIS or LMS systems a plus. Ability to handle confidential information with professionalism and discretion. Strong interpersonal skills and a collaborative, team-oriented mindset. Benefits Health, dental, and vision insurance Generous paid time off, including 10 paid holidays off per calendar year, PTO accrual, and paid leave options Flexible Spending Accounts (FSAs) for medical and dependent care expenses 401(k) retirement plan Life insurance, as well as short-term and long-term disability coverage
    $28k-42k yearly est. 18d ago
  • Office Coordinator

    Advance Services 4.3company rating

    Branch office administrator job in Ames, IA

    Parish Coordinator manages front-office operations and supports a small, collaborative staff team. This temporary role (with the possibility of permanent placement) provides administrative and hospitality support in a friendly, professional environment. Key Responsibilities: Greeting visitors and answering phones serve as the first point of contact for the parish. Manage correspondence, mail, and office email. Create and format printed materials (bulletins, newsletters, flyers). Maintain church records and databases. Schedule meetings, coordinate building use, and maintain the parish calendar. Support volunteers and staff with communication and scheduling. Perform general office management tasks (ordering supplies, managing vendors, light bookkeeping). Always maintain confidentiality and professionalism. Schedule: Tuesday-Friday, 10:00 AM-3:00 PM (20 hours/week) Pay: $21hr. Qualifications: Prior administrative or front-office experience required Proficiency in Microsoft Office and Google Workspace Strong organization, communication, and interpersonal skills Why work for Advance Services, Inc. We are your employment specialists There is NEVER a fee for our employees Weekly pay Safety and attendance incentives Health Benefits PTO Referral Incentives Apply for this job by clicking the apply button, and applying on our website at *********************** or call our office at ************** Stop in and see our experienced friendly staff at 415 S Duff Ave Suite C Ames, IA 50010 Advance Services is an equal opportunity employer #402
    $21 hourly 29d ago
  • Part-Time Office Administrator

    Cornerstone Church 4.1company rating

    Branch office administrator job in Ames, IA

    Office Administrator CORNERSTONE STAFF VALUES & QUALITIES We want all of our employees at Cornerstone to reflect the cultural values of authenticity, ambition, and family. This is the way we behave and live. Additionally, we want you to embody the following qualities. Calling: You know you are adopted, loved and called by Jesus. You behave like an owner not an employee. Character: You are who you say you are. Convictions: You speak with doctrinal integrity in the platforms of ministry you have. Competency: You possess the skills needed to do your job at a high level. Capacity: Your horsepower meets or exceeds your level of leadership. Chemistry: Our staff team is more healthy because you are in the room. CORNERSTONE CHURCH MEMBERSHIP By joining the Cornerstone Staff team, you and your spouse (if applicable) are automatically approved as members of Cornerstone Church. As members you are under the leadership of our elders and we will expect and inspect your faithfulness in attending, serving, giving, and living. JOB DESCRIPTION Direct Supervisor: Mark Duvick Job Title: Office Administrator This is a Part Time ~25 hour position Monday - Thursdays, 8:00am - 3:00pm (with 30-60 mins off for lunch) Job Responsibilities Reception Staff the Front Desk and receive guests Receive phone calls, mail, and emails Maintain a happy and helpful environment in the office Help and serve staff whenever possible Office Keep the main office spaces and workroom clean, presentable and organized Restock the workroom with drinks and supplies as needed Order office supplies when inventory is low Operations Assist Operations Director with any administrative work related to general Cornerstone operations (Planning Center upkeep, ordering supplies, misc tasks, etc) Assist is coordinating outside events (workflows, tours, recruiting event rep, etc) Assist in Planning Center database upkeep
    $24k-35k yearly est. 35d ago
  • Admin Assistant - Scheduling

    Access Systems-Sales & Administration

    Branch office administrator job in Waukee, IA

    Job Description Job Type: Full-Time Hours: Monday-Friday, 8am-5pm Access Systems, a dynamic and fast-growing company, is actively hiring a Scheduling Administrative Assistant to join our expanding administrative team. You will ensure smooth IT hardware installations by helping design the schedule for our clients, dispatching jobs, and rearranging puzzle pieces for maximum efficiency-compensation up to $22/hour. What You'll Be Doing: Communicate and coordinate with clients to schedule IT hardware installations and address onsite requests for IT related repairs. Collaborate with internal teams to prioritize upcoming installations and onsite requests, ensuring optimal technician availability. Provide next level customer service by requesting and responding to feedback, ensuring coordination across teams for optimal customer experience. Facilitate new client onboarding, providing a single point of contact for end users, while ensuring projects are updated and completed timely internally. What We're Looking For: 2-3 years of customer service, administrative, or logistics experience preferred. Excellent verbal and written communication skills in all customer interactions. Demonstrate organization and attention to detail while also being adaptable to schedule changes. Ability to "think on feet" when working with customers. Join Our Team and Enjoy: Full Benefits Package, including Medical, Dental, and Vision Insurance. Matching 401(k) Retirement Savings Plan. Continuous Training Opportunities and Career Advancement. Company Events, Team Events, Holiday Banquets, and Incentive Trips. Position located in our state-of-the-art campus in Waukee that includes an onsite gym, employee lounge, and much more At Access, we prioritize what matters most to your career: stability, a fast-paced environment, constant learning, and a driven team focused on success. As a consistent Top Workplace with an employee-centric culture, we genuinely care about our people and provide transparent leadership with a growth-oriented vision. Join our Midwest-based company, founded in 1986, which has evolved into one of the largest independent technology dealers, offering the resources and rewards of a larger organization while maintaining the close-knit feel of a smaller company. Our culture fosters a perfect blend of ambition and playfulness, empowering our team members to achieve personal and professional growth while enjoying the journey. With competitive salaries, comprehensive benefits, a matching 401K retirement savings plan, continuous training opportunities, and clear paths for career advancement, Access Systems is the right fit for your career aspirations.
    $22 hourly 25d ago
  • Administrative Assistant III

    Weitz 4.1company rating

    Branch office administrator job in Des Moines, IA

    Are you an administrative professional looking to join an organization with a collaborative, supportive, and team-oriented culture? EPI Power is hiring an Administrative Assistant III to provide support to members of the EPI leadership team. The Administrative Assistant III plays a crucial role in keeping the business unit organized and running smoothly. This role will work out of The Weitz Company office in downtown Des Moines Monday - Friday during standard business hours. If you take pride in providing an excellent level of support to an organization and company leaders, this could be a great fit for you! EPI Power, LLC ("EPI") is a licensed electrical contractor and subsidiary of The Weitz Company that specializes in data centers. Our mission is to safely deliver industry-leading electrical construction solutions on a fast-track basis. We believe our employees to be our most valuable asset, and we are committed to growing a diverse and inclusive culture that inspires, motivates, and continuously improves. What You'll Do: * Provide excellent administrative support to the Vice President, Operations Director, and overall business unit * Accurately prepare and review reports, memos, and routine correspondence on behalf of the business including items that are confidential in nature * Prepare notes and presentations for staff meetings * Input data and update documents and contracts * Maintain accurate records, business licenses, organizational charts, manpower staffing charts, and owner contract files * Coordinate events, meetings, and travel arrangements for team members * Communication information in a professional and timely manner What We're Looking For: * Experience: * 5+ years of experience working as an administrative or executive assistant * Skills: * Extremely organized and comfortable multi-tasking * Positive attitude and excellent interpersonal skills * High level of professionalism and tact * Ability to anticipate needs * Excellent written and verbal communication skills * Desire to provide quality work in a timely manner * High level of confidentiality * Technology: * Strong experience with Microsoft Office including Word, Excel, PowerPoint, and Outlook * Experience with Canva is a plus * Ability to learn specific job-related software upon hire What We Offer: * Competitive Pay * Comprehensive Benefits Package with Tax-Advantaged HSA and FSA offerings * Employer-Paid Short- and Long-Term Disability Programs * Employer-Paid Life Insurance * Generous Paid Time Off Provisions * 401K Retirement Savings Plan with Company Match * Tuition Reimbursement * Fully Paid Parental Leave * Voluntary Products Including: Critical Illness Insurance and Accident Insurance * Corporate Wellness Program with Wellness Time Off and Rewards Visa sponsorship is not available for this position at this time. The Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of the Company without a prior written search agreement will be considered unsolicited and the property of the Company. Please, no phone calls or emails. The Weitz Company, LLC (and its U.S.-based subsidiaries and affiliates) recognizes the value of and is committed to hiring and retaining a diverse and inclusive workforce. We are an Equal Opportunity Employer and follow applicable affirmative action guidelines and policies. All qualified applicants will receive consideration for employment (including minorities, females, veterans, and individuals with disabilities, regardless of sexual orientation, gender identity, or other protected categories in accordance with applicable state and federal laws). The Company is a drug and alcohol-free workplace and background checks are required if applicable. Click here to review our Privacy Notice. #LI-LD1
    $27k-32k yearly est. 19d ago
  • Membership Assistant

    Practical Farmers of Iowa 3.8company rating

    Branch office administrator job in Ames, IA

    Practical Farmers of Iowa is hiring a Part-Time Membership Assistant About PFI Practical Farmers of Iowa is a non-profit organization that has worked to equip farmers to build resilient farms and communities since 1985. We create learning opportunities via farmer-led events, on-farm research and educational content through our robust network of farmers. We also provide funding and technical assistance to help farmers adopt regenerative farming practices and grow farm businesses. Our vision is an Iowa with healthy soil, healthy food, clean air, clean water, resilient farms and vibrant communities. This work has always been rooted in our value of welcoming everyone and creating a culture of mutual respect. We believe that a diversity of people, ideas and perspectives strengthens our ability to find creative solutions, enriches our understanding and broadens our impact. At Practical Farmers, we celebrate this diversity and are committed to ensuring that our policies and practices create an equitable and inclusive workplace. We take equal opportunity seriously and seek to empower and support all applicants and teammates. Practical Farmers offers a flexible, supportive and fast-paced work environment. Professional development is a core part of our culture, and team members are encouraged to take independent initiative to help fulfill our mission. About the Position Practical Farmers of Iowa is seeking a responsible and committed person to help our membership and operations team with welcoming new members, processing and updating member data, preparing mailings and other office tasks. Duties Membership Services: Entering membership and donation-related data into PFI's customer relationship management database Cleaning and preparing program participant data for the CRM Cleaning and preparing data for a CRM transition Implementing PFI's process for welcoming new members through the Welcome Committee Assembling new-member welcome packets Office Support: Preparing outgoing mail Office supply inventories and maintenance Phone support Processing e-newsletter sign-ups Event Support: Entering event-related data into various software platforms, including Airtable, Qualtrics and Dynamics Other duties as assigned or volunteered to support the development department or team projects Required Qualifications and Characteristics Basic computer knowledge Data entry and spreadsheet management skills Efficient typing and spelling skills Diligent and detail-oriented Interpersonal and communication skills Ability to learn new computer software and processes Desired Qualifications and Characteristics Knowledgeable of sustainable agriculture Great customer service skills This is a flexible, part-time position that pays $20 per hour for approximately 15 hours per week. We are looking for a commitment to this position through August 2026, with the potential to continue. PFI values its employees and is a flexible and supportive work environment. Candidate must have the ability to lift 50 pounds, walk long distances and have a valid driver's license. Please apply by completing an application (including contact information, cover letter, resume and references). Applications will be reviewed on a rolling basis. Salary Description $20 / hour
    $20 hourly 5d ago
  • Front Desk Administrative Assistant

    Orchard Place

    Branch office administrator job in Des Moines, IA

    Why Orchard Place? At Orchard Place, we are dedicated to building a brighter future for children and families through compassionate care, early intervention, and community integration. Join our team and be part of a mission-driven organization that values diversity, inclusion, and continuous improvement. Job Title: Front Desk Administrative Assistant Location: Des Moines (South) Base pay for this position is posted at: $16.00 Schedule: Monday - Friday from 8:00am-5:00pm Key Responsibilities: Greets children, parents and visitors in a positive manner and informs therapist/doctor of arrival. Answers multi-line phone, directs calls to proper persons and takes messages when needed. Schedules use of agency vehicles, laptops, meeting rooms and meeting locations. Maintains staff phone list and roster of current residents. Accepts donations for the agency and distributes them to the responsible parties. Directs deliveries to all the correct areas and/or persons as well as assists departments with secure mail pickups. Process and deliver all mail, ensuring proper distribution. Inventories supplies and reorder as needed. Manages insurance and Medicaid ID cards. Collects Client Participation monies from families. Updates address changes in electronic health record and communicates to all parties with updated documentation distribution. Processes all census weekly/end of month for all residential units and sends to corporate for billing. Notifies and processes insurance letters of authorizations/denials. Processes and distributes all medical records requests. Assists admissions team with preparing admit documents, faxes and scanning. Maintains admission/referral/discharge paperwork packets. Minimum Qaulifications: You will need a High School Diploma or GED to qualify. Associates Degree preferred. Medical office experience Knowledge of Microsoft Word and Excel Excellent interpersonal communication skills and ability to interact with a variety of people from diverse backgrounds Criminal and Abuse Registry checks completed as required by Orchard Place's licensing and accreditation standards. Must have valid driver's license.
    $16 hourly 17d ago
  • Administrative Assistant

    Armada Ltd. 3.9company rating

    Branch office administrator job in Des Moines, IA

    Job Description Type: Full Time Overtime Exempt: No Reports To: ARMADA HQ Security Clearance Required: N/A ******************CONTINGENT UPON AWARD********************** Duties & Responsibilities: Administrative Assistants compose, type, and enter information into the computer. Administrative Assistants prepare correspondence, documents, mailing labels, and copy data from one record to another and files records accordingly. The Administrative Assistant will receive, sort, distribute mail, separate documents, number forms, and photocopy documents using a photocopier. Prepare outgoing mail for delivery, to include overnight-express services and use of online express mail services. Perform general clerical duties related to meetings and teleconferences. Included but not limited to: Scheduling and setting up of conference rooms Arranging and disseminating information regarding teleconferences Attending meetings as requested Preparing and distributing agendas Taking minutes/notes on meeting activities Distributing minutes to appropriate personnel Coordinating and distributing interoffice communications Assist in the inventory, maintenance, purchase and dissemination of routine Collect and disseminate Government Owned Vehicle mileage and maintenance information on a monthly basis or as required. Maintain shared computer drive file folders for completed Facility Security Assessments (FSA), completed FSA databases, and Facility Security Committee Assemble and disseminate routine reporting Act as liaison between FPS field personnel and DHS help desk services in support of IT, telephone and other services. (initiation, follow-up, resolution and close-out of tickets or requests) Track assigned 3155 case control numbers issued from the FPS Mega Center ensuring all reports have been completed and As required, provide assistance in support of the FPS Security Management Branch, Law Enforcement Security, Countermeasures, and Protective Security Officer program in areas the organizations facility portfolio, spreadsheets, protective security officer inspection reports and spreadsheet / data base Administrative Assistants monitor HQ assigned tasking suspense Receive and collect suspense responses from District Commanders and Branch Chiefs. Prepare suspense correspondence, reports, graphs and charts. Performs research. Assist Regional Federal Freedom of Information Act representative in receiving, tracking and proper distribution of FOIA requests. Maintain training calendar and conference room Maintain, issue, and control facility keys. Make travel arrangements or work with travel agencies to coordinate transportation and accommodations and/or off-site meeting Preform timekeeping and Human Resources administrative functions and tasks, as Other duties as assigned Knowledge, Skills, and Abilities (KSAs): Demonstrate proficiency in Microsoft Window based computer software and be familiar with basic computer programs to include Microsoft Office Suite. Accurate spelling, typing and attention to detail are necessary. Must have ability to compile and organize reports. Use conventional office equipment and associated supplies provided by the Government (desk, filing cabinets, telephone, facsimile, PC computer system, intercom system, photocopier, paper, pens, pencils, staples etc.). Ability to communicate effectively, both orally and in writing. Resourcefulness and the ability to function in a fast-paced environment. Maintains professionalism and possesses the ability to interact effectively with others. Ability to meet planned and unplanned deadlines in a timely manner. Physical requirements are primarily sedentary, working while seated, however, individual(s) may periodically be required to bend, lift and deposit documents, files and small quantities of office supplies (paper, etc.) in the routine course of daily duties. Minimum/General Experience: 5 years of administrative assistant experience. Minimum Education: High School Diploma, or equivalent Disclaimer: The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ****************** Special Notes: Relocation is not available for these jobs. ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.
    $28k-35k yearly est. 10d ago
  • Assistant Varsity Softball

    Teach Iowa 4.0company rating

    Branch office administrator job in Des Moines, IA

    Athletics/Activities/Category D: Coach Asst Varsity Softball District: Marion Independent School District Job Title: Assistant Varsity Softball Coach Category: D Season: May-July Basic Function: To support each participating student in achieving a higher level of skill, an enhanced appreciation for the values of discipline, teamwork and sportsmanship, and an increased level of self-esteem. All coaches and sponsors should be dedicated to developing successful programs, considering not only win/loss records but, especially, the overall purpose of achieving personal growth through participation and competition. Promote the overall mission of the school system, and work to maximize the educational opportunities available to each student. JOB DESCRIPTION: Assist in organizing, conducting, and evaluating daily practices. Maintaining, inventory and periodic safety checks of equipment, supplies, and facilities in his/her care. Assist in supervising locker rooms and facilities until all students leave. Assuring necessary medical attention. Attending all Varsity games, matches, and/or meets when not scouting (when applicable). Attending all required Iowa High School Athletic Association (IHSAA) and/or Iowa Girls High School Athletic Union (IGHSAU) meetings and submission of all required IHSAA/IGHSAU paperwork. Scouting, when directed by the Head Varsity Coach. Assisting the Booster Club with needs specific to his/her activity. Attending all meetings called by the Head Coach. Checking academic progress and eligibility of participants according to Marion Independent Schools, the IHSAA and/or IGHSAU rules and regulations. Establish and enforce all regulations of Marion Independent Schools, the IHSAA and/or the IGHSAU, including informing the participants of these policies (Good Conduct, transportation regulations, etc.). Promote and remain loyal to the philosophies of the Head Coach. Provide feedback and communicate with the Head Coach and/or Activities Director about individual and team issues. Conducting self in a sportsmanlike manner while modeling and promoting the high ideals of sportsmanship with colleagues and the team. Model the highest level of integrity and ethical behavior. Know the rules of your sport. Attending clinics and reading literature to stay abreast of changes in activity. Supply the Activities Director with the forms, team information, summary, statistics, and school records in order for them to run the department effectively and efficiently. Communicate with the administration, faculty, Activities Director., parents, students, and staff members in an effort to have an effective and efficient Activities Department. Work hard. Be positive. Be on time. Specifications/Qualifications: Education & Experience: Iowa Coaching Endorsement or Coaching Authorization as mandated by the Iowa Department of Education, Iowa Board of Educational Examiners, Iowa High School Athletic Association, and Iowa Girls High School Athletic Union. OSHA required certificate Background Check Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Marion Independent School District is an EEO/AA employer. Inquiries by employees or applicants for employment regarding compliance with equal employment opportunity and affirmative action laws and policies, including but not limited to complaints of discrimination, will be directed to the Affirmative Action Coordinator by writing to the Affirmative Action Coordinator, Janelle Brouwer, Superintendent, Marion Independent School District, Marion , Iowa 52302; or by telephoning ************. Inquiries or complaints regarding sex discrimination may be referred to the District's Equity and Title IX Coordinator, Gretchen Kriegel, Assistant Superintendent, 777 South 15th Street, Marion Iowa, 52302, ************, ***********************. EQUAL EMPLOYMENT OPPORTUNITY Inquiries by employees or applicants for employment regarding compliance with equal employment opportunity and affirmative action laws and policies, including but not limited to complaints of discrimination, may also be directed in writing to the Equal Employment Opportunity Commissions, Milwaukee Area Office, Reuss Federal Plaza, 310 West Wisconsin Ave., Suite 800, Milwaukee, WI., 53203-2292, ************** or TTY **************. ********************************************* or the Iowa Civil Rights Commission, 400 E. 14th Street, Des Moines, Iowa, 50319-1004, ************** or **************, ************************************ This inquiry or complaint to the federal office may be done instead of, or in addition to, an inquiry or complaint at the local level. Further information and copies of the procedures for filing a complaint are available in the school district's central administrative office and the administrative office in each attendance center.
    $26k-32k yearly est. 60d+ ago
  • Administrative Support and Billing Specialist

    Children & Families of Iowa 3.9company rating

    Branch office administrator job in Osceola, IA

    As an Administrative Support & Billing Specialist, you will work under the FCS Quality Assurance and Billing Manager to manage billing processes, provide administrative support, and ensure compliance with financial and contractual guidelines. Your role will involve processing invoices, maintaining accurate records, supporting staff with administrative tasks, and ensuring smooth daily operations. This is an opportunity to play a crucial role in the success of family-centered services by ensuring financial accuracy and operational efficiency. WHAT YOU'LL DO (AND WHAT'S IN IT FOR YOU): Billing & Financial Accuracy Process and verify invoices, ensuring accuracy and compliance with state and agency requirements. Track service authorizations, billing records, and reimbursements to ensure timely payments. Maintain accurate financial records and assist with audits by ensuring all documentation is complete and accessible. Collaborate with the Quality Assurance and Billing Manager to identify and resolve billing discrepancies. Administrative Support & Office Coordination Assist in maintaining organized records for client services, financial transactions, and program documentation. Provide general administrative support to staff, including scheduling, document preparation, and communication with external agencies. Support staff with data entry and report generation, ensuring compliance with contractual requirements. Coordinate meetings, training sessions, and internal events, ensuring all logistical needs are met. Communication & Compliance Act as a liaison between billing teams, program staff, and external agencies to ensure efficient operations. Ensure compliance with state and federal regulations regarding documentation and billing procedures. Assist in training staff on billing procedures and administrative policies to promote consistency across the organization. Monitor service contracts and authorizations to prevent lapses in billing or compliance. Requirements Education & Experience: Associate degree required; bachelor's degree preferred in accounting, business administration, or a related field. Two years of experience in billing, administrative support, or financial processing. Experience working in human services or healthcare billing is a plus. Technical & Organizational Skills: Proficiency in billing software, spreadsheets (Excel), and data management systems. Strong ability to multitask, stay organized, and meet deadlines in a fast-paced environment. Attention to Detail: Must have a high level of accuracy in processing invoices and maintaining records. Other Requirements: Valid driver's license & reliable transportation may be required for occasional travel. Ability to handle sensitive financial and client information with professionalism.
    $29k-34k yearly est. 60d+ ago
  • Branch Office Administrator

    Edward Jones 4.5company rating

    Branch office administrator job in Windsor Heights, IA

    **Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team** **.** At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Client Support Team Professional role, you are a critical member of that team along with the financial advisor. You are the first voice a client hears when they call on the phone - the first face they see when they walk in the door. You have many responsibilities, but the most important is getting to know your clients so well that you not only help them identify their problems - you see them coming a mile away. You and your financial advisor are essential in working together to help your clients achieve their most cherished financial goals. **Job Overview** **Position Schedule:** Full-Time Branch Address: 1100 73rd Street, Windsor Heights, IA This job posting is anticipated to remain open for 30 days, from 12-Nov-2025. The posting may close early due to the volume of applicants. **If you find yourself looking for a fulfilling career** , the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We're proud to serve over nine million clients. Our BOAs are a valued part of the client support team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results. **Role Summary:** As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment. **We'll give you the support you need. Our team will be there every step of the way, providing:** + Comprehensive 6-month training including an experienced peer to help mentor you + A wide support network that extends from your branch office to your region to the home office + You'll often work independently but will have a team of thousands backing you every step of the way **Can you see yourself...** + Delivering exceptional personalized service to ensure clients feel understood and informed + Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year + Actively listen for situations in the clients' lives that may indicate a need for additional services + Driving marketing activities such as planning and executing events **You can also expect...** + A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions + An inclusive environment where everyone's different viewpoints are valued and help to achieve results. + We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family's well-being + Full-time Associates receive the following benefits: + Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page (*********************************************************************************************** . **You'll be competitively compensated...** + Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities. + Edward Jones is based on a legacy of partnership and as a privately held firm we share the success with our associates through various discretionary and variable compensation programs, which includes bonus opportunities based on branch and firm profitability, along with individual performance. + The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the BOA role. **Hiring Minimum:** $22.50 **Hiring Maximum:** $23.91 Read More About Job Overview **Skills/Requirements** **What skills would make you a successful BOA?** + Analytical Thinking + Attention to Detail + Adaptability + Conversational Skills + Digital Tool Utilization + Team Collaboration **Role Requirements** + **Client Service:** Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members. + **Account Management:** Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records. + **Administrative & Operational Support:** Strong ability to work independently at the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence and supporting marketing initiatives. Streamlining processes with updating SOPs and strategically execute on the branch business plan. + **Technology:** Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software. Read More About Skills/Requirements **Awards & Accolades** At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones (*********************************************************************** Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones (************************************************************************************ Read More About Awards & Accolades **About Us** Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report (******************************************************************************************************************************************** . ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
    $40k-50k yearly est. 30d ago
  • Back Office Assistant

    Vero Health Center 4.2company rating

    Branch office administrator job in West Des Moines, IA

    Job Description Are you a detail-oriented, organized, and proactive individual looking for an exciting opportunity to make a difference in the healthcare industry? If so, Vero Health Center is seeking a full-time Back Office Assistant to join our team in West Des Moines, IA! WHAT WE OFFER: Competitive pay of $20-$22 per hour 12 flex days and 8 paid holidays 4 weeks or 20 days of paid time off (PTO) per year 401(k) plan Birthday gifts Bonuses on work anniversaries Fun team outings Team lunches 100% coverage for health, vision and dental insurance Complimentary care for you as well as immediate family members in your household WHAT WE'RE ALL ABOUT: We have been rated the top West Des Moines chiropractor for helping our patients live the lives they deserve through a natural, effective, and state-of-the-art approach to chiropractic care. Our vision is to see all humans living life at their highest potential. We believe true health comes from focusing on the root cause of one's health conditions. Our mission is to empower everyone to be the greatest version of themselves. There is no greater joy than witnessing our patients experience hope and healing in our office. With that aim in mind, we strive to embody the following core values as a clinic and team: Communication Excellence Commitment to serve Teamwork and accountability Willingness to take initiative Desire to constantly grow Enthusiasm Passionate Belief Our team of hardworking professionals is the key to our success. For our amazing team, we offer great classic benefits but also make sure to maintain a fun and positive working environment where employees can learn, grow, and thrive! WHAT YOUR DAY ENTAILS: As our Back Office Assistant, you will be the backbone of our healthcare operations! Your day-to-day responsibilities will include ensuring accurate administrative support, managing patient records, processing insurance claims, and maintaining electronic health records. You will track care plans, collaborate with outsourced billing companies, and maintain a clean and organized workspace. Your friendly demeanor and excellent communication skills will ensure a positive patient experience from check-in to check-out! Your schedule will typically be: Monday: 9 AM - 6 PM Tuesday: Rotating bi-weekly between 7 AM - 4 PM and 9 AM - 6 PM Wednesday: 7 AM - 4 PM Thursday: 9 AM - 6 PM Friday: 7 AM - 1 PM Closed on Saturday and Sunday WHAT WE NEED FROM YOU: Advanced proficiency with computers and certain software (Google Docs, Microsoft Office) Valid driver's license and reliable transportation Having 2+ years of medical billing experience is preferred but not required! What's next? If you're ready to take the next step in your career and join a team dedicated to transforming healthcare, apply today! Our initial application process is quick, easy, and mobile-friendly. We hope you become our Back Office Assistant! Job Posted by ApplicantPro
    $20-22 hourly 25d ago
  • Office Administrator

    Advance Services 4.3company rating

    Branch office administrator job in Boone, IA

    Boone, IA Monday-Friday 8am-5pm $17hr.-$18hr. Key Responsibilities Manage day-to-day office operations and maintain a clean, organized workspace Greet and assist visitors, clients, and vendors Handle incoming calls, emails, and correspondence Schedule meetings, appointments, and travel arrangements Maintain office supplies inventory and place orders as needed Assist with document preparation, data entry, and filing Support HR and accounting teams with administrative tasks Coordinate office events, meetings, and staff communications Ensure compliance with office policies and procedures Qualifications High school diploma or equivalent (associate or bachelor's degree preferred) 1-3 years of administrative or office support experience Strong organizational and multitasking skills Excellent written and verbal communication Proficiency with Microsoft Office (Word, Excel, Outlook) and general office software Professional demeanor and strong customer-service skills Ability to maintain confidentiality and handle sensitive information Why work for Advance Services, Inc. We are your employment specialists There is NEVER a fee for our employees Weekly pay Safety and attendance incentives Health Benefits PTO Referral Incentives Apply for this job by clicking the apply button, and applying on our website at *********************** or call our office at ************** Advance Services is an equal opportunity employer #402
    $17 hourly 18d ago

Learn more about branch office administrator jobs

What are the biggest employers of Branch Office Administrators in West Des Moines, IA?

The biggest employers of Branch Office Administrators in West Des Moines, IA are:
  1. Edward Jones
  2. CNO Financial Group
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