Branch operations managers are responsible for assigning and directing all work conducted in the branch and overseeing all areas of service. They handle the employees, cultivate a supportive atmosphere, and ensure customer loyalty and proper branch service. A successful branch operations manager has a hands-on mindset and is committed to the expansion and development of the company by adopting initiatives that improve competitiveness and allow revenue goals to be achieved.
The daily duties and responsibilities of branch operations managers include directing all organizational facets, including procurement, customer care, human resources, administration, and sales. They evaluate local business trends and recognize existing and potential sales prospects. They are also in charge of locating areas for change and recommend corrective measures that address problems and maximize development opportunities.
Most branch operations managers have bachelor's degree that focuses on Business Administration or related field. Some employers, however, seek candidates with proven branch management experience, especially as bank managers or similar roles. It is also important for candidates in this role to have strong knowledge of modern management techniques and best practices.
There is more than meets the eye when it comes to being a branch operations manager. For example, did you know that they make an average of $25.27 an hour? That's $52,557 a year!
Between 2018 and 2028, the career is expected to grow 6% and produce 150,600 job opportunities across the U.S.
There are certain skills that many branch operations managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed leadership skills, management skills and problem-solving skills.
When it comes to the most important skills required to be a branch operations manager, we found that a lot of resumes listed 12.7% of branch operations managers included company policies, while 8.4% of resumes included customer service, and 6.3% of resumes included ensure compliance. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the branch operations manager job title. But what industry to start with? Most branch operations managers actually find jobs in the finance and manufacturing industries.
If you're interested in becoming a branch operations manager, one of the first things to consider is how much education you need. We've determined that 52.7% of branch operations managers have a bachelor's degree. In terms of higher education levels, we found that 7.3% of branch operations managers have master's degrees. Even though most branch operations managers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a branch operations manager. When we researched the most common majors for a branch operations manager, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on branch operations manager resumes include master's degree degrees or high school diploma degrees.
You may find that experience in other jobs will help you become a branch operations manager. In fact, many branch operations manager jobs require experience in a role such as branch manager. Meanwhile, many branch operations managers also have previous career experience in roles such as teller or operations manager.