Branch operations manager vs general manager

Differences between branch operations manager and general manager duties and responsibilities

Branch operations manager example responsibilities.

• Manage payroll, schedules for multiple security locations, including government facilities.
• Manage team of database administrators, database technicians and systems administrators responsible for maintaining all production, development and QA systems.
• Perform semiannual employee reviews base on company scorecards and KPI goals.
• Handle general office operations including but not limit to, cash orders, ATM maintenance and employee work schedules.
• Encourage to handle all customer service issues including: account maintenance, ATM disputes and ordering both checks and debit cards.
• Support administrative staff responsible for payroll, accounts receivable and general office maintenance.
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General manager example responsibilities.

• Generate positive EBITDA and improve cash flow by managing costs and inventory.
• Manage all recruiting and training efforts, and develop systems to track ROI comparison results.
• Work as a FOH AGM and train to manage all staff functions including training, hiring, food and labor controls.
• Develop yearly budget for multiple hotels that include revenue, labor, fix and variable costs to achieve overall EBITDA goal.
• Task primarily with building logistics infrastructure, managing operational expenses, and supporting start up strategies.
• Train and manage FOH staff and improve overall quality, organization and professionalism of restaurant and bakery.
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