Branch operations manager job description

Salary: $75,000-$85,000

Hardworking, driven, people & service oriented - does that sound like you?

Working at CoWorx is a unique experience. This isn’t just any staffing job; this is an opportunity to facilitate rewarding and memorable experiences through the work you do every day. This is an opportunity to continue the CoWorx mission – creating relationships and experiences so people are valued and fulfilled. CoWorx is more than just a job placement agency. For over 40 years we have been a staffing leader, placing talented people with great organizations all across the US. We attribute our success to our unmatched commitment to people - our field talent, our clients and our employees.

The Branch Manager, Sales and Operations will be responsible for leading and delivering strong branch performance by increasing sales and ensuring high quality operations service for all clients. The incumbent will exemplify our TLC focus and build and develop a strong branch team.

In this role you will:

• Build and develop a strong team that embraces our TLC culture providing exceptional service to talent and clients

• Proactively search for and secure new business with a focus on clients with opportunities in the $50k to $2mm range

• Develop and maintain strong relationships with current clients and identify opportunities to increase market share at clients with multiple staffing firms

• Lead recruitment strategies and efforts to ensure a high-quality applicant pool to meet clients’ needs

• Meet / exceed all budget and gross margin goals

• Analyze accurate and timely information in ATS and identify trends and opportunities for improved performance

• Travel within market for job fairs, client visits, unemployment hearings, etc

• Work with corporate departments such as Finance, HR, Marketing, and Safety to improve branch performance

Let's talk about some basics:

• Undergraduate degree with 3+ years of relevant experience in operations management and B2B selling

• Passion for winning and providing exceptional service

• Strong communication and relationship building skills

• Strong leadership, motivational and team building skills

• Proven strategic selling and negotiation skills

• Financial acumen with strong analytical and problem-solving skills

• Advanced computer proficiency with MS Office products

At CoWorx, we are committed to our employees and will support you on the road to professional success. Apply with us today!

Competencies we value for this role include outstanding customer service, ethical conduct, thoroughness, excellent written and oral communication skills, strong time management skills, good skills in the use of Microsoft Office products (Word, Excel and PowerPoint), proven strong organizational skills, and an ability to effectively prioritize in a multi-task environment. We also desire 3-5 years of similar experience in staffing, customer service, or human resources.

Culture

The Staffmark Group experience is more than just a job.

• Opportunity. We are proud to be a part of RGF Staffing, a Recruit Holdings Co., Ltd., company – one of the largest staffing firms in the world. As an active contributor to the company, professional development and career advancement opportunities will be within your grasp!
• Award-winning teamwork. We have earned industry-leading recognition, such as ClearlyRated’s 2021 Best of Staffing Client Diamond and Best of Staffing Talent Awards.
• A commitment to diversity and inclusion. An equitable, inclusive, and diverse work environment are critical to the mission, vision and values of our company. We strive to foster authentic belonging for all the lives we touch. We are committed to supporting the diversity of each of our employees, and celebrating the inclusion of all types of thought, differences, and voices. We celebrate our differences and capitalize on them to promote creativity and equality, and to help change our world for the better. Every individual who works with us will be treated with respect, without exception.
• An engaging culture. Do you do your best work when you are challenged, inspired, and having fun? Us too! That is why the tenure of our internal staff is well-above the industry average.
• Excellent benefits. Our team’s health and life balance are important to us, so we offer competitive pay, cutting edge benefits, a generous Paid Time Off plan, and consistent recognition for a job well done.
• Training and support excellence. Bring your talent and commitment, and we'll provide the tools and resources you need to be successful on the job.
• Longevity and security – with over 50 years in the business and a national network of over 400 locations, we offer unlimited opportunities with tremendous growth potential.
• Learn more about us at www.staffmarkgroup.com

Required Language

Staffmark Drivers and our parent company, Staffmark Group, LLC, is an Equal Opportunity Employer offering employment without regard for race, color, religious creed, national origin, ancestry, gender, marital status, age, sexual orientation, sex, gender identity, disability, veteran status, or other legally protected categories.

Company DescriptionLet’s find your next job – together. Whether you’re looking for temporary work or a direct-hire job, Staffmark will connect you to an opportunity that closely matches your interests and skills. Staffmark is a proud member of Staffmark Group, an award-winning family of staffing brands with a national network of 450+ offices. We connect over 250,000 people to jobs each year, and we’re ready to put this expertise to work for you! Learn more at www.staffmark.com.

Lansing Building Products has supplied professional contractors with high-quality building products since its founding in 1955. Led by third generation President & CEO Hunter Lansing, we remain true to the family values and mission of Respect, Service and Excellence in everything we do. With the 2020 acquisition of Harvey Building Products' distribution business, the company brings under one roof 1,600 associates, serving customers in 100+ branches across 35 states. As we look to the future, Lansing is focused on taking the industry by storm through a best-in-class experience for our associates and our customers.
Pay Rate: $60k-$75k based on experience

Responsibilities:
Lives our mission statement
Works under the direction of the branch manager and is responsible for the day-to-day operation of the branch
Plays a critical role in the profitability of the branch and assists the branch manager with P&L management
Supervises the inside sales staff and the warehouse manager
Serves as the “go-to” leader for customer service opportunities and issues
Searches for ways to improve branch operations and sales
Monitors all branch operations, including: warehouse processes, physical inventory, fleet, payroll, bank deposits, cycle counts, and daily reports using Lansing's "day's work in a day's time" philosophy
Works alongside the warehouse manager and associates
Uses company's sophisticated inventory management network, which ties all Lansing branches together
Responsible for branch staffing
Does what is necessary to get the job done while following our mission statement

Qualifications:
Experienced manager and supervisor with the ability to motivate subordinates
High integrity and energy while working in a fast-paced environment
Experienced manager with the ability to motivate subordinates
Experience with building products either as a salesperson or in senior warehouse roles
Ability to meet -- and reach -- personal goals
Strong interest in sales and/or retail as evidenced by previous jobs or by education
Excellent interpersonal skills -- the ability to work one-on-one with customers and the ability to resolve sensitive business-related issues
Strong computer knowledge
All-around business professional with exceptional telephone etiquette
Competitor with a hunger for success and the willingness to go the extra mile
Strong communication and social skills
Heavy lifting -- up to 70 pounds -- may be required on occasion

Benefits:
Medical, Dental, and Vision Coverage
Company paid life insurance and disability
Industry leading 401k
Paid holidays
Paid vacation time
Company paid parental leave
Health and Wellness program
Generally, no weekend work…normal hours Monday-Friday
Thank you for your interest in our company. Lansing Building Products is proud to be an equal opportunity workplace committed to building a diverse team of qualified individuals. Unfortunately, we are not able to follow-up with every applicant. We run an in-depth process for candidates with whom we identify a potential fit. Please continue to monitor your email for updates on the position.