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Become A Branch Service Manager

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Working As A Branch Service Manager

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • $60,000

    Average Salary

What Does A Branch Service Manager Do At Huntington National Bank

* Welcomes and establishes relationships with customers.
* Ability to perform at a high level, all expectations of a teller while providing exemplary customer service.
* Educates customers on how to leverage technology (e.g.
* ATM, Kiosk, Mobile, On
* Line) to conveniently process their transactions.
* Educates and refers customers to other areas of the bank to deepen relationships and build strong internal partnerships.
* Motivates, coaches and develops colleagues while employing a disciplined performance management process.
* Adhering to all operational, security, risk and regulatory policies and procedures.
* After receiving training, you will be expected to demonstrate acumen for banking, transaction process, cash handling, customer service, operations, systems technology and communication while maintaining up to date knowledge on all products, services, technology and policies.
* Assists in finding and selecting top talent for the branch that are well suited for Huntington's culture

What Does A Branch Service Manager Do At Penske

* Manage preventative maintenance scheduling, quality, and customer satisfaction
* Listen to and resolve customer complaints regarding services, products, or personnel
* Hire, train, and evaluate personnel
* Assure that each direct report understands the company objectives
* Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business
* Direct and supervise associates engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services, such as pumping gasoline for customers
* Provide staff with assistance in performing difficult or complicated duties
* Plan and prepare work schedules, and assign associates to specific duties
* Attend company meetings to exchange product information and coordinate work activities with other departments
* Prepare sales and inventory reports for management and budget departments
* Formulate pricing policies according to profitability requirements
* Other projects and tasks as assigned by supervisor

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Branch Service Manager Demographics

Gender

  • Male

    57.3%
  • Female

    42.1%
  • Unknown

    0.6%

Ethnicity

  • White

    77.9%
  • Hispanic or Latino

    12.7%
  • Asian

    7.1%
  • Unknown

    1.6%
  • Black or African American

    0.7%
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Languages Spoken

  • Spanish

    47.4%
  • French

    10.5%
  • Carrier

    10.5%
  • Chinese

    5.3%
  • Ukrainian

    5.3%
  • Russian

    5.3%
  • Mandarin

    5.3%
  • Korean

    5.3%
  • Italian

    5.3%
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Branch Service Manager

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Branch Service Manager Education

Branch Service Manager

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Top Skills for A Branch Service Manager

CustomerServiceSkillsFinancialAdvisorsServiceDepartmentNewTellersSafetyTrainingCustomerSatisfactionPNewAccountsCustomerRelationsSuperviseSalesGoalsDailyOperationsATMLossPerformanceManagementProcessAdditionalCustomerBasePerformanceReviewsServiceTechniciansDirectReports

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Top Branch Service Manager Skills

  1. Customer Service Skills
  2. Financial Advisors
  3. Service Department
You can check out examples of real life uses of top skills on resumes here:
  • Keep Financial Advisors informed of all important information and activities related to their clients' accounts and transactions.
  • Generated service revenue and managed service department.
  • Developed and trained all New tellers and helped with the onboarding.
  • Project estimating, accounting, inventory control, quality control, purchasing, safety training and time tracking.
  • Owned overall service delivery to customers and ensured high technician utilization and high customer satisfaction.

Top Branch Service Manager Employers